CAR SHAKES AND SHUDDERS WHEN ACCELERATES. AT TIMES IT JERKS AND HESITATES WHEN STOPPED. WHEN MOVING FORWARD SOUNDS LIKE GEARS GRINDING , IT IS AUTOMATIC. I HAVE TAKEN IT 4 TIMES TO FORD IN COCOA FLORIDA WHERE I BOUGHT IT AND TO BE REPAIRED AND IT STILL MAKING GRINDING SOUNDS AND JERKING! I AM VERY CAUTIOUS TO PULL OUT IN TRAFFIC, AFRAID FOR ME AND MY FAMILY TO BE RIDING IN IT.
2013 Ford Fiesta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
VEHICLE IS DANGEROUS. I HAVE EXPERIENCED LOSS OF POWER WITH NO RESPONSE TO THE GAS PEDAL. CAR JERKS VIOLENTLY WHILE DRIVING MAKING IT VERY DIFFICULT TO STEER AND MAINTAIN. I HAVE NOT DRIVEN CAR IN MONTHS BECAUSE IT IS A SAFETY HAZARD. I HAVE TAKEN CAR TO DEALER 4 TIMES AND EACH TIME THEY ARE FIXING THE TRANSMISSION, BUT IT DOES THE SAME THING RIGHT AFTER GETTING THE CAR BACK. AVOID THIS VEHICLE DO NOT BUY.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE STOPPING AT A TRAFFIC SIGN, THE DRIVER SIDE DOOR INDEPENDENTLY OPENED. THE VEHICLE WAS TOWED TO LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER, ADVANTAGE FORD LINCOLN 1031 CENTRAL AVENUE, DURANTE, CA 91010 INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN AUGUST OF 2017. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE), HOWEVER THE PARTS TO REMEDY THE VEHICLE WHERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY INFORMED THE CONTACT THAT THE CASE WAS BEING REVIEWED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
THE FRONT PASSENGER DOOR LATCH FAILED. IT WOULD NOT CLOSE. I HAD TO USE A THIN PIECE OF PLASTIC AND LASSO IT BETWEEN THE DOOR, THE FRONT PASSENGER SEAT METAL PART OF THE HEADREST, AND ALONG THE DOOR HANDLE. DESPITE DOING THIS THE DOOR REMAINED OPENED (AS DISPLAYED ON THE INSTRUMENT PANEL) AND THE INSIDE DOME LIGHTS WOULD NOT CUTOFF. I NOTICED THE DOOR WAS OPEN JUST AS I HAD BEGAN PULLING OFF. I HOPPED OUT SHUT THE DOOR GOT BACK IN ON THE DRIVERS SIDE ONLY TO SEE THAT THE INSTRUMENT PANEL WAS STILL DISPLAYING THAT THE DOOR WAS OPEN. WHAT'S RIDICULOUS IS ON SEPT 6, 2016 I WENT INTO THE DEALER (MARSHALL FORD WERE I BOUGHT THE CAR BRAND NEW WITH 13 MILES ON IT) BECAUSE THE REAR PASSENGER DOOR DID THE EXACT SAME THING WHICH WAS UNDER RECALL 15S16. WAS ADVISED BY THE SERVICE MANGER 'JIM" AT MARSHALL FORD, 1075 WEST TERRA LANE,O'FALLON,MO 63366 THAT THE "REPLACEMENT PART HAD A 12 MONTH/12,000 MILE WARRANTY'..I'M WITHIN THE 1 YR TIMEFRAME BUT HAVE EXCEEDED THE MILEAGE COMPONENT. I HAD TO GET IT FIXED SO I CAN GET AROUND AND WAS TOLD BY "RANDOLF" AT FORD MOTOR COMPANY CUSTOMER RELATIONS (800-392-3673) TO KEEP THE RECEIPT INCASE FORD ISSUES ANOTHER RECALL. THIS IS BEYOND UNSAFE AND RIDICULOUS.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. UPON DRIVING OUT OF A PARKING SPACE, THE CONTACT NOTICED THAT THE DOOR AJAR INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO PARK, EXITED THE VEHICLE, AND CHECKED THE FRONT PASSENGER DOOR BY OPENING AND CLOSING IT; HOWEVER, THE DOOR FAILED TO LATCH. THE CONTACT HAD TO TIE THE DOOR SHUT WITH A PLASTIC STRAP LIKE MATERIAL. THE CONTACT DROVE TO MARSHALL FORD (1075 W TERRA LN, O'FALLON, MO 63366 (636) 978-3673) WHERE IT WAS DIAGNOSED WITH A FAILED DOOR LATCH. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS SINCE THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT MENTIONED THAT HE EXPERIENCED A FAILURE WITH THE REAR PASSENGER DOOR IN SEPTEMBER OF 2016, WHERE IT FAILED TO LATCH. THE VEHICLE WAS TAKEN TO MARSHALL FORD AGAIN AND THE REAR PASSENGER DOOR LATCH WAS DIAGNOSED AS FAULTY. THE CONTACT STATED THAT THE DEALER'S WORK ORDER ONLY STATED THAT ONE OF THE REAR DOORS WAS REPAIRED, NOT ALL FOUR DOORS AS INDICATED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN CALL FROM A SUPERVISOR. THE REAR PASSENGER DOOR LATCH FAILURE OCCURRED ON 9/8/2016 AND THE FRONT PASSENGER DOOR FAILURE OCCURRED ON 6/23/2017. THE FAILURE MILEAGE WAS 124,000.
ALL WARNING LIGHTS COME ON, HEADLIGHTS GO OFF, AND THE RADIO GOES OFF AT RANDOM TIMES. ALSO THE TRANSMISSION WARNING COMES ON RANDOMLY (PER THE MESSAGE BOARDS THIS IS A COMMON ISSUE WITH THIS MODEL). IT'S BEEN IN THE DEALERSHIP'S SHOP 3 TIMES AND THEY'VE NOT BEEN ABLE TO DUPLICATE THE PROBLEMS THEREFORE THEY HAVE NOT FIXED THE PROBLEMS.
ENGINE MALFUNCTION ERROR AND LOSS OF PERFORMANCE DUE TO MANUFACTOR DEFECT IN WIRE HARNESS. FORD CLAIMS THIS IS A ISSUE DONE DURING MANUFACTURING AND THE FIX IS TO RE WIRE THE HARNESS UNDER DASH BUT IS NOT COVERED DUE TO IT BEING A WIRING ISSUE. LOSS OF PERFORMANCE IN VEHICLE IS A SAFETY ISSUE IF DRIVING ON A FREE WAY OR OTHER ROADS AND YOU CAR LOSES MOST POWER. FORD HAS SAID THAT THIS ISSUE IS NOT THE WORRY BUT IT IS A VERY KNOWN ISSUE AND CONSUMERS JUST HAVE TO PAY AND HAVE IT FIXED WHICH IS COSTS IN THE THOUSANDS FOR THERE MANUFACTURING DEFECT.THIS ISSUE HAPPENS WHEN ACCELERATING OR JUST DRIVING ON HIGHWAY OR CITY STREETS. IT HAPPENS NON STOP RANDOMLY AND HAS BEEN HAPPENIING FOR ABOUT 6 MONTHS WITH NO HELP FROM FORD TO FIX THE ISSUES.THIS IS A SAFETY ISSUE BECAUSE WHEN IT HAPPENS YOUR CAR DOES NOT WANT TO ACCELERATE IT JOLTS AND STARTS NOT BURING GASOLINE ALL THE WAY IT ALSO WILL CAUSE SMOG ISSUES DUE TO CHECK ENGINE LIGHT AND YOU ALSO NEED TO PULL VEHICLE OVER WHERE EVER YOU ARE AT TO TURN IT OFF WAIT A FEW MINS AND THEN IT BACK ON SO YOU CAN KEEP DRIVING
THIS CAR HAS TRANSMISSION/CLUTCH ISSUES. I'VE TAKEN IT TO FORD AND THEY ARE SAYING IT'S THE BRAKES. THE SOUND THAT MY CAR IS MAKING HAS NOTHING TO DO WITH BRAKES. MY CAR HESITATES, SHUDDERS, JERKS WHEN DRIVING. IT ALSO HAS A LOUD NOISE THAT I'VE BEEN TOLD ONCE BY FORD THAT IT SOUNDED LIKE THE CLUTCH. NOW THEY SAY THERE IS NOTHING WRONG WITH CLUTCH/TRANSMISSION. MY CAR FEELS LIKE IT'S A STICK SHIFT AND WHEN DRIVING SOMETIMES IT FEELS LIKE IT'S GOING TO STALL AFTER STOPPING. SOMETIMES I CAN'T GET IT TO REACH THE SPEED I WANT AND IT HAS DIFFICULTY ACCELERATING. I DO NOT FEEL SAFE DRIVING IT THAT IS WHY I HAVE TAKEN IT TO FORD AGAIN. I HAVE VIDEOS WITH THE NOISE IT'S MAKING AND I HAVE EVEN PLAYED IT FOR THE PEOPLE AT FORD. DESPITE HAVING HEARD THE VIDEO AND HAVING DRIVEN MY CAR, THEY SAY IT'S FINE, NOTHING IS WRONG WITH IT. THE NOISE IS GETTING WORSE AND I FEEL LIKE IF I CONTINUE DRIVING THE CAR I WILL GET INTO AN ACCIDENT.
BOUGHT THIS CAR NEW ON 12/22/2013 AND HAVE BEEN HAVING TRANSMISSION PROBLEMS FROM DAY 3 OF OWNING IT. THIS CAR IS NOT SAFE TO DRIVE. IT GRINDS, CLICKS AND MAKES HORRIBLY LOUD NOISES. IT STALLS IN THE MIDDLE OF TURNS AND I'VE ALMOST BEEN RAN OVER MANY TIMES. IT JERKS AND ACCELERATES ON ITS OWN WITHOUT ME EVENING TELLING IT TO. NOW AT APPROXIMATELY 54,000 MILES IT WILL NO LONGER EVEN START AND THE LIGHT SAYS "TRANSMISSION MALFUNCTION SERVICE NOW." THE WRENCH LIGHT AND ENGINE LIGHT ALSO COME ON AND OFF, PERIODICALLY. FORD MOTOR COMPANY IS WELL AWARE THAT THEY PUT BAD TRANSMISSIONS IN ALL OF THESE NEW CARS AND WE HAVE BEEN ROBBED. IS IT GOING TO TAKE SOMEONE'S DEATH BEFORE SOMEONE DOES THE RIGHT THING IN THIS SITUATION?
I HAVE A 2013 FORD FIESTA SE AND MY CAR WILL NOT GAIN SPEED DUE TO THE CLUTCH ALSO THE CAR SHUTTERS AND SHAKES A LOT TAKING OFF, TURNING OR MOVING FROM A STOP LIGHT. THIS IS UNSAFE BECAUSE I CANNOT GAIN SPEED ENOUGH OR GO FAST ENOUGH TO GET OUT OF SOMEONES WAY OR FOR ME TO GET ON THE HIGH WAY. WHICH CAN CAUSE AN ACCIDENT AND ALMOST HAS WHICH IS VERY UNSAFE FOR ME AND OTHER DRIVERS ON THE ROAD. MY RPMS GO UP TO AT LEAST 4 OR 5 BECAUSE MY CAR WILL NOT SHIFT AND THE LOSE OF POWER IS SO BAD THIS HAPPENS AGAIN ALMOST EACH TIME I MOVE FROM A STOP LIGHT AND I TAKE OFF TO GO UP A HILL. IT TAKES ME LONGER TO MOVE CAUSING PEOPLE TO ALMOST HIT ME FROM BEHIND SEVERAL TIMES. THIS HAS TAKEN PLACE SENSE I GOT THE CAR IN FEBRUARY OF 2017 AND IT HAS CONTINUED TO HAPPEN.
I AM REQUESTING THAT NHTSA INVESTIGATE THE SEVERE SHAKE/SHUDDER OF THE VEHICLE WHILE ACCELERATING FROM A STOPPED POSITION AS WELL AS THE VEHICLE EITHER JERKING FORWARD OR BECOMING SLUGGISH WHEN ACCELERATING FROM A STOPPED POSITION. ALSO, AN INVESTIGATION NEEDS TO BE PERFORMED ON THE TRANSMISSION BECOMING STUCK IN GEARS WHILE DRIVING ON THE HIGHWAY AT VARIOUS SPEEDS. THESE COMPLICATIONS HAVE HAPPENED MANY TIMES. FORD CONFIRMS THAT THIS IS NORMAL AND THAT THE CAR NEEDS TO BE DRIVEN DIFFERENTLY OR THAT THEY COULDN`T FIND A PROBLEM. THE CLUTCH HAS BEEN REPLACED MULTIPLE TIMES AS WELL AS THE INNER AND OUTER SEALS AND THE PCM/TCM HAS BEEN REPROGRAMMED. ADAPTIVE LEARNING WAS ALSO PERFORMED. THIS IS A SAFETY HAZARD BECAUSE IT AFFECTS MY ABILITY TO CONTROL MY SPEED, ACCELERATION AND DECELERATION WHICH IN RETURN COULD LEAD TO A SERIOUS ACCIDENT.
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DOOR LATCH MALFUNCTION AND SEEKS REIMBURSEMENT FOR INSTALLATION OF RECALLED DOOR LATCH PART. *SMD *JS
MULTIPLE PROBLEMS WITH TRANSMISSION, JERKING, SHUTTERING, LOSS OF POWER. THIS IS AN ONGOING PROBLEM THAT FORD SAYS IS BECAUSE OF THE AUTOMATIC CLUTCH.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). AFTER THE REPAIR, WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY AS WELL. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET AS THE RECALL REPAIR HAD ALREADY BEEN COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
2013 FORD FIESTA - CLUTCH PACKAGE REPLACED TWICE - 20,000MILES AND AGAIN AT ABOUT 60,000 MILES. "TRANSMISSION FAILURE - SERVICE NOW" MESSAGE APPEARED SEVERAL DAYS AFTER SECOND REPAIR/REPLACEMENT WHILE DRIVING CAR ON A CITY SIDE ROAD; GOING ABOUT 35 MPH; THREE PEOPLE IN CAR; SIGNAL WENT OFF AND ON SEVERAL TIMES, BUT WAS ABLE TO DRIVE IT; TOOK IT TO A FORD DEALER WHO SAID THERE WAS CORROSION AND A REPLACEMENT CONNECTOR WAS ORDERED -"WE'LL CALL WHEN IT COMES IN...". SEVERAL DAYS LATER IN A DIFFERENT LOCATION, SAME MESSAGE APPEARED, BUT STAYED ON; DRIVING ABOUT 35MPH ON RESIDENTIAL AREA OF CITY; THEN ENGINE RACED BUT DID NOT SHIFT GEARS; CAR SHUTTERED; BUT DID NOT SEEM TO GET POWER; COASTED TO SIDE OF ROAD AND CALLED FOR HELP. CAR TOWED TO A DIFFERENT DEALER.
PLACED A CASE OF WATER IN THE REAR SEAT ON THE PASSENGER SIDE AFTER GROCERY SHOPPING. DOOR MADE A WORRYING "THUNK" WHEN CLOSED AND CAME RIGHT BACK OPEN. INSPECTED LATCH; NO LONGER LOCKS IN PLACE WHEN CLOSED. LUCKILY WIFE WAS WITH ME AND ABLE TO HOLD THE DOOR CLOSED ON THE WAY HOME.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE HESITATED UNTIL IT SHIFTS GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A TRANSMISSION FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TO A HYBRID TRANSMISSION. THE CLUTCH WAS REPLACED TWICE ALONG WITH THE TRANSMISSION COMPUTER WAS RESET FOUR TIMES. THE FAILURE PERSISTED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS MILEAGE WAS 9,000.
CAR WAS PARKED IN MY DRIVEWAY. OPENED DOOR AND PUT ITEMS INSIDE. CLOSED BACK BACK PASSENGER DOOR ON MY 4 DOOR HATCHBACK AND THE LOCK BROKE FOR NO REASON AT ALL. DOOR WOULD NOT LOCK OR STAY CLOSED AS THE PART BROKE FOR NO REASON.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO HEARD A GRINDING NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 05/30/17*LJ THE CONSUMER STATED THE TRANSMISSION WOULD NOT SHIFT CORRECTLY. THERE WERE LOOSE WIRES ON THE STARTER. UPDATED 12/04/2017*JS
THE TRANSMISSION "JOLTS" AND IS NOT A SMOOTH CHANGE OF GEARS ESPECIALLY FROM A STOP AND MOVING UP THROUGH THE GEARING TO CRUISING. ITS A NASTY ADVENTURE TO GET TO CRUISING SPEED AND THIS IS CERTAINLY NOT NORMAL AS I HAVE BEEN DRIVING VEHICLES FOR OVER 40 YEARS AND THIS IS A FORD PROBLEM AND AFTER THIS EXPERIENCE I WOULD NOT PURCHASE FORD AGAIN
TRANSMISSION ISSUE HESITATES APON EXCELLERATION.. CLOSE TO STALLIMG EXSTREMELY DANGEROUS WHEN PULLING OUT INTO TRAFFIC @ STOP SIGN EXCELLERATING SITUATION TO MERGE INTO MOVING TRAFFIC HASBEEN AN PRBLOM FOR SEVERAL YEARS NOW HAS BEEN TO DEALERSHIP AT LEASR 3 TIMES FOR THIS COMPLAINT
THERE IS A PROBLEM WITH THE LOW BEAM HEADLIGHTS. THEY ORIGINALLY HAD INTERMITTENT PROBLEMS WHERE THEY WOULD NOT COME ON. ORIGINALLY IT WAS ONLY HAPPENING WHEN THE COURTESY FEATURE WAS USED. TONIGHT THEY STOPPED COMING ON PERIOD. I HAVE NOT USED THE COURTESY FEATURE FOR QUITE SOME TIME SINCE I DISCOVERED THAT IT WAS CAUSING THE LOW BEAM ISSUE. AS I GOOGLE SEARCHED THE PROBLEM I AM FINDING THAT I AM NOT A LONE PROBLEM, THERE ARE OTHER PEOPLE HAVINFG THE SAME ISSUE. IT IS DEFINITELY SOMETHING THAT SOMEONE ON THE FEDERAL LEVEL SHOULD LOOK INTO. NO LOW BEAMS BUT THE HIGH BEAMS AND OTHER LIGHTS WORK PERFECTLY FINE. THE CAR WAS INITIALLY PARKED WHEN I TURNED MY LIGHTS ON AND I IMMEDIATELY DISCOVERED A LACK OF ANY LOW BEAM HEADLIGHTS. DRIVING AND TRYING TO SWITCH BETWEEN LOW AND HIGH BEAM ACCOMPLISHED NOTHING AS IT APPEARS THE LOW BEAMS ARE OUT PERIOD. BULBS AND FUSES ARE ALL GOOD.
THE CAR STUTTERS UPON ACCELERATION INTERMITTENTLY. WE HAVE HAD IT IN THE SHOP TWICE AND WILL BE GOING IN ONCE AGAIN. THE CLUTCH HAS BEEN CLEANED UP AND REPLACED. IT HAS BEEN REPORTED THAT TCM'S ARE THE ISSUE. ON 2/15, MY DAUGHTER WAS STOPPED AT A LIGHT. WHEN SHE TRIED TO GO; IT STOPPED AND WOULD NOT MOVE. SHE HAD TO SHUT DOWN THE CAR TO GET IT MOVING ONCE AGAIN. THIS PROBLEM IS CONSTANTLY RETURNING.
MY FORD FIESTA IT DOES NOT WORK RIGHT SINCE I BOUGHT IT NEW. I WENT BACK TO FORD CAR DEALER THEY SAID THEY DON'T KNOW WHAT IS WRONG WITH IT. THEN ABOUT 30DAYS LATTER FOUND OUT WHAT IS WRONG WITH IT ,I TOOK THE CAR IN TO HAVE IT FIXED GOT IT BACK STILL DOES THE SAME THING . SOMETIMES I TRY TO GET IT TO TAKE OFF FROM A STOP SING AN IT WILL NOT TAKE OF GOOD .I AM THE CITY CAR IN FRONT OF ME SLOW DOWN THEN THE CAR DOES NOT WANT TO GO UP THE HILL .WHEN IT GETS WARM IT RUNS REAL BAD .I GOT IT GOING 25 MPH IN CITY I TRY TO GIVE IT MORE GAS AND IT PUTT PUTT ALL THE TIME .I CALL FORD DEALERS TELL ME BRING IT IN NOTHING HAS HELPED IT . THEY TOLD ME TO HIT THE GAS PEDAL HARD I TRIED THAT DOES NOT HELP .IN JUNE 2016 GOT A LETTER IN MAIL MY DOOR LOCK NEED TO BE FIXED I WENT TO FORD DEALER SAID THEY DON'T KNOW HOW TO FIX IT YET .THE DOOR OPENED BY ITSELF ONE TIME .IT DOES IT ON HIGHWAY WHEN COME TO A HILL TO GIVE MORE GAS AND IT PUTT .THIS CAR THE WAY IT ACTS I WILL NOT SELL IT TO ANY ONE .IT WILL KILL THEM OR ME DRIVING IT .
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT WAS NOT EXPERIENCING A FAILURE UNTIL A RECALL REPAIR WAS COMPLETED FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). MONTHS LATER, THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO FUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN THE CONTACT REPLACING THE PART WITH THE SAME PART. THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED AND FAILED TO OPERATE AS INTENDED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
THE CAR BOGS DOWN, IS SLOW SHIFTING IN GEAR AND AFTER COMING FROM A COMPLETE STOP SOMETIMES WILL NOT GO. IT HAS BEEN IN AND OUT OF THE DEALER AND WITH 30000 MILES IS BECOMING A POTENTIAL SAFETY RISK WHICH COULD HARM OF KILL THE DRIVERS AND PASSENGERS.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THEY NEEDED TO REPLACE TRANSMISSION CLUTCH SHUDDER AND TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS AT 47,000. *CN
POWER FORD SAYS THAT THE TRANSMISSION CLUTCHES HAVE PROBLEMS. HAVE 48000 MILES AND THE TRANSMISSION WAS BAD AT 21000 MILES AND HAS GOTTEN WORSE. BUCKS WHEN YOU TAKE OFF FROM STOP AND WHEN PULLING INTO TRAFFIC ON 101 AND IT DOES NOT GO I HAVE TO PUT INTO LOW TO GET ACROSS STREET. HAVE FRIENDS THAT WILL NOT RIDE WITH ME BECAUSE THE CAR IS UNSAFE. DEALER STATES THIS IS A COMMON PROBLEM WITH THESE TRANSMISSIONS FOR A NUMBER OF YEARS. FORD SAYS A COMMON PROBLEM. DEALER SAYS CANNOT GET PARTS TO REPAIR FROM FORD.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT ANY SPEED, THERE WAS A WIND FLAPPING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE ACCELERATED ON IT'S OWN WITH HESITATION INTERMITTENTLY. IN ADDITION, THE ENTIRE VEHICLE SHUDDERED WITHOUT WARNING. THE ISSUE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10.
MY "ENGINE MALFUNCTION SERVICE NOW" LIGHT CAME ON. THE VEHICLE HAS 30,300 MILES. TOOK IT IN AND WAS TOLD THAT THE WIRES FROM THE GAS PEDAL TO THE PANEL WERE "FRAYED." THEY COULDN'T GIVE ME AN ANSWER ON HOW THIS OCCURRED BUT THAT IT WOULD COST $875.00. MY 3YR/36,000 WARRANTY IS UP. I DID TAKE IT IN FOR THE CHECK UP BEFORE WARRANTY EXPIRED AND WAS TOLD EVERYTHING WAS OK. TODAY I WAS TOLD THAT THEY WOULDN'T HAVE SEEN THIS DURING THAT INSPECTION. I HAVE NO CHOICE BUT TO GET IT FIXED BUT 30,300 MILES AND NO EXPLANATION ON HOW THE WIRES FRAYED?
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING NOISE NEAR THE RADIO. AT TIMES, THE RADIO FAILED TO TURN OFF. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE RADIO CONTINUED TO STAY ON AFTER THE VEHICLE WAS TURNED OFF. AN INDEPENDENT MECHANIC SUGGESTED THAT A FUSE BE DISCONNECTED, BUT THE CONTACT NEEDED A PERMANENT SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ATTEMPTING TO SHIFT THE VEHICLE, A TRANSMISSION ERROR MESSAGE ILLUMINATED. THE VEHICLE BEGAN TO JERK FORWARD. THE DEALER DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WAS PERSISTENT. THE CONTACT ALSO MENTIONED THAT SEVERAL DIFFERENT REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS NOT AVAILABLE.
THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH PHIL LONG FORD AS WELL AS THE FORD MOTOR COMPANY. THE CLUTCH WAS REPLACED LAST YEAR. AT FIRST PHIL LONG FORD TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. THEN THEY SAID THE TRANSMISION NEEDED TO BE REPLACED WHICH THEY DID, AFTERWORDS I DROVE THE CAR AND IT CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP OR AT LOW SPEEDS. THIS SEEMS TO HAPPEN ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND THEN IT FEELS LIKE IT CATCHS THEN I GET JERKED BACK AS THE CAR JUMPS FORWARD. IT VARRIES DAY TO DAY SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS, THERE IS NO RHYME OR REASON. OUT SIDE TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE, HOWEVER WHEN THE CAR WARMS UP IT BECOMES MORE NOTICEABLE. PHIL LONG FORD TOOK THE CAR FOR A TEST DRIVE AND TOLD ME IT WAS NORMAL AND I WOULD HAVE TO DRIVE IT FOR AT LEAST 1000 MILES TO HAVE THE CAR 'LEARN' HOW I DRIVE. THEY SAID FORD MOTOR COMPANY WILL NOT ALLOW THEM TO DO ANYTHING UNTIL AFTER THIS HAS BEEN COMPLETED. THE CAR HAS JUMPED INTO GEAR AND ALMOST HIT THE CAR IN FRONT OF ME AT A STOPLIGHT.
TRANSMISSION MADE DISTRACTING GRINDING NOISES AND DANGEROUS LUNGING LURCHING UNSTEADY INTERMITTENT MOVEMENTS DURING CITY DRIVING. *TR
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE VEHICLE COOLED OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT RECEIVED A LETTER STATING THAT THE VEHICLE NEEDED A SOFTWARE UPDATE TO GIVE A VISUAL WARNING FOR WHEN THE TRANSMISSION WAS ABOUT TO FAIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH BEYER FORD AS WELL AS THE FORD DEALER NEAR MY PARENT'S HOUSE IN PA WHERE I OFTEN TRAVEL. THE CLUTCH WAS REPLACED LAST YEAR. FORD TELLS ME THAT THE SYMPTOMS ARE 'NORMAL' AND WITH IN THE CORRECT RANGE BUT THIS IS A SERIOUS CONCERN. FOR AWHILE NOW, THE CAR CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP. CAR NOTICEABLY VIBRATES AND THERE ARE LOUD, RATTLING AND GRINDING NOISES ASSOCIATED WITH THE ISSUE ESPECIALLY AT LOW SPEEDS. THIS IS ESPECIALLY AN ISSUE ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND SEEMS TO 'CATCH' FOR A FEW SECONDS AND THEN I GET JERKED BACK AS THE CAR TRIES TO MOVE FORWARD. SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS BUT THERE IS NO RHYME OR REASON AND MORE OFTEN THAN NOT THERE ARE MAJOR ISSUES. TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE-IT'S ACTUALLY MORE NOTICEABLE ONCE THE CAR HAS BEEN WARMED UP AND HAS BEEN ON THE ROAD FOR AWHILE. ADDITIONALLY, THE CAR WOULD NOT START OVER THE WEEKEND. THE BATTERY WAS FINE AND THE STARTER TURNED BUT THE ENGINE WOULD NOT FIRE. EVENTUALLY THE CAR DID START, BUT THE SHAKING AND GRINDING WAS EVEN MORE NOTICEABLE THAN USUAL.
I BOUGHT THIS CAR USED FROM A DEALERSHIP FOR MY DAUGHTER AS A CAR FOR COLLEGE. THE TRANSMISSION BEGAN STUTTERING WITHIN 2 MONTHS OF PURCHASE AND THEY SAID THEY HAD TO REPLACE THE CLUTCH AND REPROGRAM IT. AFTER ANOTHER PERIOD OF TIME THE SAME THING WAS HAPPENING, AGAIN WE HAD TO HAVE SOMETHING REPROGRAMMED. 4 MONTHS LATER IT IS HAPPENING AGAIN. I AM CONCERNED THAT THE CAR WILL SHUT OFF AS IT HESITATES AND SHUTTERS WHEN OPERATING AT LOW SPEEDS. THE SHUTTERING AND HESITATING IS VERY NOTICEABLE AT CITY DRIVING SPEEDS. WITH ALL OF THE COMPLAINTS ON THIS TRANSMISSION/CLUTCH WHY IS THIS NOT BEING LOOKED AT CLOSER BY FORD?
WENT TO START MY VEHICLE AND IT DID NOT TURN ON AT ALL. THERE IS JUST A CLICKING NOISE, SO THE STARTER IS GOOD, HOWEVER THE BATTERY WAS DEAD. I JUMPED STARTED THE CAR AND WAS ABLE TO DRIVE. MY INFORMATION SCREEN SAID, "TRANSMISSION MALFUNCTION PLEASE SERVICE NOW". THE VEHICLE WOULD RUN AT 4,000 RPMS BEFORE SHIFTING WHEN USUALLY IT'S SUPPOSED AND DID SHIFT AT 3,500 RPMS. AS I WOULD BRAKE AND BE UNDER 5MPH THE VEHICLE WOULD LURCH FORWARD AND I WOULD HAVE TO SLAM MY BRAKES IN ORDER TO MAKE A COMPLETE STOP AND AVOID HITTING THE VEHICLE IN FRONT OF ME. I TOOK IT BACK HOME AND HAVEN'T DROVE IT SINCE. TODAY I TRIED TO UNLOCK MY CAR WITH MY WIRELESS KEY FOB AND THE DOORS WOULDN'T UNLOCK. MY VEHICLE COMPLETELY LOST ALL POWER. ON THE FORD WEBSITE FOR MY SPECIFIC VEHICLE, IT SHOWS I HAVE FIELD SERVICE ACTIONS. FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION. 150,000/ 10 YEAR WARRANTY. FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I HAVE LEARNED THE TRANSMISSION CONTROL MODULE CAN END UP HAVING A SHORT AND YOUR CAR CAN SHUTTER WHEN IT SHIFTS AND IT CAN LOSE ALL POWER. THIS IS VERY DANGEROUS AND SHOULD BE ADDRESSED BY FORD AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, BEFORE SOMEONE LOSES THEIR LIFE.
I BOUGHT THIS CAR IN AUG 2013 CAR BEGAN HESITATING AND JERKING WHEN TRYING TO ACCELERATE. MY CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 4 OR 5 TIMES WITHIN 3 YEARS AND FOR THE SAME ISSUE. THE PROBLEM IS THE TRANSMISSION CLUTCH AND IT NEEDS TO BE REPLACED, THE LAST TIME IT TOOK ALMOST A WEEK TO GET THE PARTS AND TO REPLACED IT. THIS IS REALLY INCONVENIENT ESPECIALLY THE FIRST FEW TIMES THEY DID NOT PROVIDE NO LOANER. BUYING THIS CAR WAS A TOTAL LOSS OF MONEY BECAUSE AS SOON AS THIS WARRANTY ENDS, I WILL END UP PAYING FOR THESE REPAIRS. FORD IS DOING ANYTHING ABOUT IT WITH THE EXCEPTION OF REPLACING THE CLUTCH IF THERE IS STILL WARRANTY.
TRANSMISSION SHUDDERS WHILE ACCELERATING, IT FEELS AS THOUGH CAR WILL NOT MOVE FORWARD WITHOUT SPUTTERING. INITIALLY CAR DRIFTED BACKWARD WHILE STOPPED ON A DECLINE. TRANSMISSION WAS SUPPOSEDLY REPAIRED, HAD MORE PROBLEMS AFTER REPAIRS, HAD TO REPLACE TWO FRONT TIRES, NOISE CAME FROM FRONT TIRES AND DASHBOARD VIBRATED. NOW TRANSMISSION IS SPUTTERING AGAIN WHILE ACCELERATING
WAS TOLD TPS WAS BAD VEHICLE SHUTTERS AND LOOSES POWER SHUTS OFF ON FREEWAY VERY DANGEROUS THE HOLE THROTTLE BOD MUST BE PURCHASED TO FIX BUT WHEN TAKEN TO DEALERSHIP WAS TOLD RUNS FINE AFTER 3 TIME WHEN IT WAS DOING IT AGAIN WENT STRAIGHT TO DEALER TOLD ME IS POSSIBLY THROTTLE POSITION SENSOR MAY BE PROBLEM
CAR BEGAN HESITATING AND JERKING, WHEN TRYING TO ACCELERATE IT WOULD BOG DOWN WHEN TRYING TO DRIVE, GOING THROUGH INTERSECTIONS AFTER A STOP CAR WAS ALMOST HIT A NUMBER OF TIMES DUE TO CAR STALING . MY WIFE AND I TOOK THE CAR TO THE DEALER ON OCTOBER 20TH 2015 FOR THE 4TH TIME, THEY SAID IT WAS CLUTCH AND THEY REPLACED IT THEN CALLED AND SAID IT WAS TRANSMISSION AND THEY WOULD REPLACE THAT. WE DIDN'T CAR BACK UNTIL JAN 16 2016 I TOOK THE CAR TO WORK THE NEXT DAY, WHILE ON THE HIGHWAY THE CAR BEGAN TO HESITATING AND JERKING. THE DEALER TOLD ME THE TRANSMISSION HAD TO BE TRAINED. WE TOOK THE CAR BACK OCTOBER 1ST 2016 DUE TO THE CAR STALING IN THE INTERSECTION AND ALMOST BEING HIT AGAIN THE DEALER TOLD ME THAT IT WAS THE CLUTCH AND IT NEEDED TO BE REPLACED AND WAS ON BACK ORDER, THEY SAID THEY DID NOT KNOW HOW LONG IT WOULD BE AND THEY ARE WAITING ON PARTS, AS OF TODAY OCTOBER 26TH 2016 MY CAR IS STILL AT THE DEALER. THIS IS A REPEAT ISSUE, I HAVE TAKEN MY CAR INTO THE DEALER A NUMBER OF TIMES AND WAS TOLD THAT THERE WAS NO ISSUE WITH THE CAR. THIS TIME THEY SAID IT WAS THE CLUTCH AND WAS A "KNOWN ISSUE" THAT FORD IS NOT DOING ANYTHING ABOUT OTHER THEN WAITING UNTIL THE WARRANTY IS UP AND FORCING YOU TO EITHER DEAL WITH THE ISSUE OR BUY A NEW CAR.
MY SONS CAR BEGAN HESITATING AND JERKING, WHEN TRYING TO ACCELERATE IT WOULD BOG DOWN WHEN TRYING TO GO, GETTING ON THE HIGHWAY WAS SCARY. WE TOOK THE CAR TO THE DEALER ON AUG 19TH THEY SAID IT WAS CLUTCH AND THEY REPLACED IT THEN CALLED AND SAID IT WAS TRANSMISSION AND THEY WOULD REPLACE THAT. WE DIDN'T CAR BACK UNTIL OCT 6 MY SON TOOK THE CAR TO WORK THE NEXT DAY, WHILE ON THE HIGHWAY THE CAR BEGAN TO WHINE AS WELL AS AN ODOR HE PULLED OFF THE HIGHWAY AND MY HUSBAND WENT AND GOT THE CAR. THE DEALER PICKED THE CAR UP FROM MY DRIVEWAY LEAVING A PUDDLE. THEY ARE TELLING ME IT IS STILL THE TRANSMISSION AND THEY ARE WAITING ON PARTS, AS OF TODAY OCT 25TH MY CAR IS STILL AT THE DEALER. *TR
CAR SPUTTERS ON TAKE OFF ALMOST DYING IN THE MIDDLE OF MAJOR INTERSECTIONS. RADIO ELECTRICAL SHORTED OUT THE FIRST 3 MONTHS AND SMOKE FROM HOOD. THE RIGHT REAR DOOR FLEW OPEN GOING DOWN THE HIGHWAY
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INNER INPUT SEAL AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN NOTICED THAT THE CLUTCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,743.
WHEN I TAKE OFF FROM A STOP THE ENGINE CHUGS, JERKS, CHATTERS, AND GRINDS.
CASENUMBER:1024456 I HAVE BEEN TAKING MY CAR TO SUMMERVILLE FORD DEALERSHIP SINCE PURCHASED IN AUGUST OF 2015 RECALLS TRANSMISSION ISSUES DOOR LOCKS IT HAPPENED WHEN MOVING THEY SAID WOULD CALL WHEN TRANSMISSION REP.CAME IN..I WAS FINE TO DRIVE. THEN DOOR LATCHES RECALLED. THEY REPLACED,AND MY DRIVERS WINDOW STOPPED AT A POINT BEFORE GOING DOWN ALL THEWAY. IT SEEMED TO FINALLY GO DOWN BUT FELT LIKE SCRAPING OR GETTING HUNG UP. THESE FOLKS ALSO LEFT A HUBCAP OFF LAST OCTOBER THOUGH..AND DID NOT KNOW..I RULED OUT AS HUMAN GRACED AND GAVE BENEFIT OF DOUBT. WHEN I CALLED THEY WERE CLOSED. SO I BROUGHT BACK AND THEY SAID IT WAS A RELAY SWITCH...BUT I KNEW IT WASN'T BECAUSE IT WAS NOT ACTING LIKE THAT UNTIL (DOOR LATCH) REPLACEMENT. THEN IT WENT AWAY SEEMINGLY. I BROUGHT BACK AGAIN FOR CHECK ENGINE LIGHT.. THEN HAD A FAN MOTOR ISSUE THEY TOLD ME TO PAY WARRANTY AND THEY WOULD COVER.
I PURCHASED A 2013 FORD FIESTA I PURCHASED ON DECEMBER 23, 2015 AT THE LAUREL, MARYLAND CARMAX STORE. ON SATURDAY, SEPTEMBER 24TH, I WENT TO JIM COLEMAN TOYOTA TO BUY A TOYOTA PRIUS. THEY EXAMINED MY FORD FOR ITS TRADE-IN VALUE. THE MANAGER, WHO WAS A FORMER CARMAX MANAGER, EXAMINED THE CAR AND INFORMED ME THAT MY FORD FIESTA HAS UNIBODY DAMAGE. THE REAR DRIVER'S SIDE AS BE REPLACED. THE CAR HAS UNIBODY DAMAGE WAS NOT DISCLOSED TO ME WHEN I PURCHASED THIS CAR ON DECEMBER 23, 2015. I PURCHASED THE CAR FOR $14,000, WHICH IS FAR ABOVE THE BLUE BOOK VALUE OF $9,419. IN MARCH 2016, I BOUGHT THE CAR TO CARMAX IN LAUREL FOR OVERHEATING. THE HEAT PUMP WAS REPLACED FOR $250. ADDITIONALLY, ON SEPTEMBER 15TH, I PAID FOR REPAIRS AT THE CARMAX GAITHERSBURG STORE. THE REPAIRS WERE FOR THE FOLLOWING: 1-FRONT PASSENGER DOOR LATCH;2-TRUCK LATCH; AND 3-HORN I WAS CHARGED $250 TO REPAIR CRITICAL SAFETY FEATURES. WHILE THE CAR WAS IN GAITHERSBURG, THE BATTERY DRAINED. THE CAR DOOR COULD NOT CLOSE, SO THE INTERIOR LIGHTS REMAINED ON. I REPORTED THE DOOR LATCH PROBLEMS ON MONDAY, AUGUST 29TH. THE CAR WAS IN PARK. MY SISTER AND I WERE TRYING TO LEAVE FOR CHURCH AND THE DOOR WOULD NOT CLOSE. HOWEVER, I WAS NOT GIVEN AN APPOINTMENT UNTIL SEPTEMBER 8TH IN GAITHERSBURG AND SEPTEMBER 13TH IN LAUREL. THAT WAS QUITE A LONG TIME TO WAIT FOR SUCH A CRITICAL ISSUE. I WOULD HAVE NEVER PURCHASED A CAR WITH UNIBODY DAMAGE HAD IT BEEN DISCLOSED. TO BE CHARGED FOR A RECALL ITEM THAT SHOULD HAVE BEEN REPAIRED PRIO
THE TRANSMISSION SHUTTERS. SOMETIMES IT DOESN'T CATCH AT ALL FOR A FEW SECONDS OR MOVE SO WHEN YOU ARE TRYING TO PULL OUT INTO TRAFFIC YOU END UP STUCK LINGERING IN THE MIDDLE OF THE ROAD. THIS COULD CAUSE A WRECK, ENDANGERS MINE AND MY ALREADY AT LEAST ONE DOCUMENTED CASE OF THIS ALREADY HAPPENING.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →