Page 7 of 14 · complaints 301–350 of 668

2013 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Power Train
Filed Aug 30, 201644,500 milesNH

ISSUES WITH TRANSMISSION. FORD POWER SHIFT TRANSMISSION HAS BEEN A ISSUE MULTIPLE TIMES WITH TRANSMISSION FAILING TO PROPERLY ENGAGE AND GRINDING NOISE AND JERKING WHEN ACCELERATING AT LOW SPEEDS CAUSING STEERING TO SHAKE POSSIBLE SAFETY ISSUE IF THIS EVER HAPPENED AT HIGH SPEEDS. THIS ISSUE HAPPENS MOSTLY WHEN ACCELERATING FROM A STOP AND WHEN SLOWED TO NEAR STOP APPRX 5-10 MPH MULTIPLE COMPUTER AND TRANSMISSION CONTROLL UNIT REPROGRAM A AND CLUTCH HAS BEEN REPLACED APPROXIMATELY 8000 MILES PRIOR TO TODAY'S DATE AND HAVING SAME ISSUES AS BEFORE

Power Train
Filed Aug 25, 201632,000 milesTX

MY CAR HAS TRANSMISSION ISSUES. IT SHUDDERS AND HESITATES WHEN TRYING TO GO INTO GEAR.IT HAS BEEN TO SERVICE WELL OVER 6 TIMES IN 2 YEARS. I AM TOLD THAT THIS IS THE DESIGN OF THE CAR AND I NEED TO UNDERSTAND THAT THIS 6-SPEED AUTOMATIC SHIFTS INTERNALLY DIFFERENT. WHEN ON THE OPEN ROAD AND IT IS IN GEAR IT FUNCTIONS OK. IN TOWN GOING FROM STOP LIGHT TO STOP LIGHT IS WHEN THE ISSUE OCCURS. IT HESITATES IN ACCELERATION AND SHUDDERS. IT HAS FAILED ME EXITING ONTO A MAJOR FREEWAY BY NOT KICKING INTO THE PROPER GEAR. I NO LONGER TRY TO MERGE ONTO A FREEWAY IN THIS CAR. THERE IS NOT A DOUBT IN MY MIND THAT THIS CAR IS A SAFETY ISSUE. THERE HAVE BEEN NUMEROUS COMPLAINTS JUST LIKE MINE ABOUT THIS CAR. I HAVE TRIED AND TRIED TO TELL FORD CORPORATION AND THE LOCAL DEALERSHIP ABOUT THESE ISSUES. I HAVE WRITTEN A LETTER STATING MY CONCERN FOR MY SAFETY IN THIS CAR. I HAVE GONE TO THE LOCAL DEALERSHIP ON NUMEROUS OCCASIONS AND MADE MANY ATTEMPTS AT GETTING THEM TO LISTEN TO ME REGARDING THESE TRANSMISSION ISSUES. I HAVE LEFT THERE SO OFFENDED BY THEM ACTING LIKE THERE IS NOTHING WRONG WITH THIS CAR WHEN I KNOW THEY KNOW THERE IS A PROBLEM. THEY PUT IN BACK ON ME THE DRIVER THAT I DON'T KNOW HOW TO DRIVE THE CAR. I HAVE BEEN DRIVING FOR 38 YEARS MOST HAVE BEEN 5 SPEEDS, I UNDERSTAND COMPLETELY HOW A CAR IS SUPPOSE TO DRIVE AND FOR THEM TO INSINUATE OTHERWISE IS INSULTING TO ME. AGAIN THIS CAR IS A SAFETY HAZARD AND MORE SO THAN EVER NOW, BECAUSE THE SAFETY LATCHES HAVE MALFUNCTIONED ON TH

Power Train
Filed Aug 24, 201636,000 milesIN

MANUAL TRANSMISSION, WHEN FIRST STARTED (TRANSMISSION COLD) IT SHUTTERS IN REVERSE THEN WHEN SHIFTED INTO 1ST IT WILL SLIGHTLY SHUTTER AND FROM 1ST TO 2ND, THEN OF DIFFERENT OCCASIONS IT SHIFTS HARD FROM 2 TO 3RD. ONCE THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 10 MINUTES, IT OPERATES NORMAL. CALLED FORD MOTOR CO. CUST. CARE AND THERE IS NOTHING THEY CAN DO EXCEPT SUGGEST TO TAKE TO THE LOCAL DEALER WHICH WILL COST AN ARM AN A LEG. THIS HAPPENS EVERY DAY WHEN THE TRANSMISSION IS COLD NO MATTER WHAT TEMPERATURE OR TIME OF DAY AS LONG AS THE VEHICLE HAS REMAIN PARKED FOR AT LEAST 2 HOURS.

Power Train
Filed Aug 24, 201617,000 milesTX

MY CAR HAS BEEN TAKEN IN FOR 5 TIMES TO THE FORD DEALERSHIP FOR THIS FAULTY CV TRANSMISSION. IT'S ALSO GONE THROUGH AT LEAST 3 RECALLS (FORTUNATELY FORD HAS "EXTENDED THE WARRANTY") ON THE BLASTED THING. I'VE ALSO HAD THEM REPLACE THE CVT PART ITSELF, STILL NOTHING. SO WHAT'S WRONG? THE [XXX]TRANSMISSION DOESN'T WORK PROPERLY. IT JARS WHEN ACCELERATING, AND I MEAN BADLY JARS. HOW BAD? I'M ACCELERATING BETWEEN FIRST AND SECOND GEAR, LET'S SAY INA TURN INTO AN INTERSECTION. IT WILL LITERALLY STOP FOR A SECOND WHILE DOING THE ADJUSTMENT AND THEN CONTINUE FORWARD. THIS IS NOT SOMETHING THAT IS SAFE AT ALL. IN ADDITION, AFTER THE LATEST "RECALL", IT'S MADE THINGS "WORSE". THE LAST TIME I WENT FROM FIRST TO SECOND GEAR "FLOORING IT" (JUST TO SEE HOW IT WOULD HANDLE IT), THE THING WENT UP TO 6200 RPMS. THE "RED ZONE". IT SHOULD NOT DO THAT. AT ALL. THESE "LOONS" INSIST THAT THIS IS NORMAL, WHEN THERE ARE PLENTY OF OTHER CVTS OUT THERE (LET'S SAY, HONDA) THAT HAVE WORKING ONES THAT FUNCTION FINE. WORSE, THEY'VE BEEN CALLING THE [XXX] SYSTEM AUTOMATIC INSTEAD OF WHAT IT REALLY IS, A FANCY PANTS COMPUTERIZED MECHANICAL. IT'S HAPPENED MULTIPLE TIMES. THERE ARE TIMES WHEN I'M JUST GOING FROM A STOP LIGHT AND THE [XXX] THING SHUTTERS AND JERKS. WHEN IT'S INTO A TURN, FROM STOP TO START, OR UP A HILL, THE THING STUTTERS AND SOMETIMES STALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Aug 6, 2016900 milesNY

VEHICLE SHUTTERS AND LOSSES POWER THROUGH 1ST AND 2ND GEAR SEEMS TO HAPPEN MORE ON WARMER DAYS. PROBLEM STARTED AROUND 1000 MILES, DEALER " REPLACED CLUTCH " AT 1123 MILES TOOK IT BACK TO DEALER FOR SAME PROBLEM , WAS TOLD THERE ARE NO NEW UPDATES. THIS VEHICLE HAS BEEN TO THE DEALER 12 TIME FOR THE SAME PROBLEM, THEY HAVE TOLD BE THERE IS NOTHING THEY CAN DO...

Latches/Locks/Linkages › Doors › Latch
Filed Aug 3, 2016TX

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER'S DOOR SENSOR INDICATED THAT THE DOOR WAS NOT CLOSED. AFTER STOPPING TO EXAMINE THE DOOR, THE DRIVER DISCOVERED THAT THE DOOR LATCH WAS FAULTY AND THE DOOR WOULD NOT REMAIN CLOSED. THE CONTACT INDICATED THAT THE FOUR DOOR LATCHES WERE PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Structure › Body
Filed Aug 1, 201673,319 milesTX

BACKGROUND: NHTSA CASE NO. 861644 , RECALL NO. 15V246000 ON SEPTEMBER 15, 2015, THE FRONT RIGHT DOOR OF MY VEHICLE FAILED TO LATCH WHILE I WAS UNLOADING GROCERIES WHILE PARKED IN MY DRIVEWAY. THIS PROBLEM WAS FIXED BY SHAMALEY FORD AS A RECALL REPAIR. IN SEPTEMBER 2015, SHAMALEY FORD STATED TO ME, AND APPARENTLY ALSO TO FORD MOTOR CO., THAT ALL FOUR DOOR LATCHES WERE REPLACED, NOT JUST THE FRONT RIGHT DOOR LATCH THAT FAILED. ON JULY 31, 2016, I PUT ONE BAG OF GROCERIES IN THE BACK SEAT AND, I THOUGHT, CLOSED THE REAR LEFT DOOR. I DROVE OUT OF THE PARKING LOT. ABOUT A HALF-BLOCK AWAY, I SAW A DASHBOARD WARNING LIGHT THAT MY REAR LEFT DOOR WAS NOT CLOSED. I PULLED OFF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR. I COULD NOT CLOSE THE DOOR. THE LATCH OF THE REAR LEFT DOOR OF THE VEHICLE FAILED. I DO NOT KNOW IF THE REAR LEFT DOOR CAME UNLATCHED WHILE I WAS DRIVING, OR IF I FAILED TO NOTICE THE LATCH FAILURE IN THE PARKING LOT BEFORE DRIVING OFF. THE LEFT REAR DOOR IS HELD CLOSED AT THIS TIME BY A BUNGEE CORD BETWEEN THE DOOR ARM REST AND THE FRONT PASSENGER SEAT HEAD REST. I AM TAKING THE VEHICLE TO SHAMALEY FORD FOR SERVICE ON AUGUST 2 AT 7:00 A.M. I PUT APPROXIMATELY 12,050 MILES ON THE VEHICLE BETWEEN THE SEPTEMBER 2015 LATCH INSTALLATION AND THE LATCH'S FAILURE ON JULY 31, 2016.

Power Train
Filed Jul 27, 201640,000 milesFL

THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED. DUAL TRANSMISSION CLUCH IS A SERIOUS PROBLEM DISENGAGING WHILE DRIVING SLOW OR FAST AND SHUTTERS AT ALL SPEEDS. ITS ELECTRONIC THROTTLE BODY (ECB) IS DEFECTIVE JUST LIKE 1.6 MILLION 2009-2014 FORD ESCAPE AND FUSION AND MERCURY MARINER AND MILAN VEHICLES THAT FORD STARTED A "CUSTOMER SATISFACTION PROGRAM" IN LIEU OF A RECALL. OF COURSE THE ECB IS NOT UNDER WARRANTY (3,000 OVER) AND FORD DID NOT IDENTIFY THE FIESTA AS ONE OF THE CUSTOMER SATISFACTION PROGRAM CARS. $545 PLUS LABOR FOR A CAR THAT IS 3 YEARS OLD. NO MORE FORD PRODUCTS FOR HOME OR WORK FOR THIS CFO.

Unknown or Other
Filed Jul 21, 201660,000 milesOK

THE AIR CONDITIONING WOULD GO OUT IN STO AND GO TRAFFIC AND WHEN CAR OFF FAN WOULD CONTINUE. COOLANT FAN IS MALFUNCTION OVERHEATED.

Vehicle Speed Control
Filed Jul 14, 201610,000 milesMA

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE LOST ACCELERATION AND DID NOT RESPOND. THE CONTACT HAD TO REMOVE HER FOOT FROM THE ACCELERATOR PEDAL AND DEPRESS IT AGAIN IN ORDER FOR THE VEHICLE TO RESPOND. THE FAILURE OCCURRED DAILY FOR APPROXIMATELY THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND HAD THE CLUTCH REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Engine
Filed Jul 9, 2016NY

THIS CAR HAS BEEN A NIGHTMARE . I COMPLAINED ABOUT TRANSMISSION AND CATALYTIC CONVERTER. I NOW NOTICE THAT THE FUEL IS NOT GETTING THE AN MOUNT. I M AVERAGING 20 TO 25 MILES EVEN THOUGH IT SAYS 33. I SEE IT JUMPS. I CALLED THEY SAID PLUGS DON'T HAVE TO CHANGE UNTIL 40000 MILES. THE MILAGE IS MOVING EVEN THOUGH I AM DRIVING IN A 10 MILE RADIUS.

Power Train
Filed Jul 6, 2016WI

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT VEHICLE HAS BEEN IN THE SHOP FIVE TIMES FOR TRANSMISSION RELATED ISSUES. THE CLUTCH WAS REPLACED THREE TIMES. THE DEALER WAS UNABLE TO DETERMINE A SOLUTION. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS AT THE DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND WAS UNABLE TO PROVIDE A REMEDY TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/04/16.*JB

Power Train
Filed Jul 1, 201640,000 milesWI

THE TRANSMISSION ON MY 2013 FORD FIESTA SHUDDERS, JERKS AND PAUSES/STALLS ON ACCELERATION WHILE IN LOW GEARS. WHEN ENTERING TRAFFIC FROM A STOPPED CONDITION EXTRA TIME HAS TO BE ALLOTTED BECAUSE THE CAR TRANSMISSION WILL JERK AND PAUSE ON ACCELERATION. THE DRIVER HAS NO CONTROL OVER THE SPEED OF THE CAR, IN OTHER WORDS ACCELERATING WILL NOT ALLOW THE DRIVER TO GET OUT OF THE WAY BECAUSE THE TRANSMISSION PAUSES. THIS IS A VERY DANGEROUS SITUATION. THIS CAR HAS BEEN TO THE DEALER 4 TIMES. THE CLUTCH HAS BEEN CHANGE MULTIPLE TIMES. THE GARAGE FINALLY GAVE UP ON TRYING TO FIX THE TRANSMISSION AND REPLACED IT. THE CAR HAS THE SAME ISSUES WITH THE NEW TRANSMISSION. ADDITIONALLY THE TRANSMISSION SHIFTS ERRATICALLY AT LOW SPEEDS, IT'S NOT CONSISTENT AND SMOOTH. THESE ISSUES HAPPEN ALL THE TIME, THIS JUST ISN'T A ONE TIME OCCURRENCE. THIS IS DAILY DRIVING!

Electronic Stability Control (esc)
Filed Jun 27, 201655,000 milesCA

SHUTTER NO SPEED WHEN GETTING ON FREEWAY.

Power Train
Filed Jun 4, 201650,000 milesCO

TAKEN VEHICLE TO DEALER 5 TIMES FOR TRANSMISSION. SHUTTERS, INTERMITTENT TRANSMISSION STAYING IN 2ND GEAR WHICH COULD CAUSE A CRASH.I AM AT A LOSS WITH THIS VEHICLE.

Power Train
Filed May 18, 201620,000 milesNM

TAKEN VEHICLE TO DEALER 5 TIMES FOR TRANSMISSION. SHUTTERS, INTERMITTENT TRANSMISSION STAYING IN 2ND GEAR WHICH COULD CAUSE A CRASH.I AM AT A LOSS WITH THIS VEHICLE.I WISH FORD WOULD REPLACE TRANSMISSION INSTEAD OF HAVING TECHNICIANS REPLACE CLUTCHES AND SEALS OR CLEAN CLUTCH TO REMOVE TRANSMISSION OIL OFF CLUTCH. I HAVE DECIDED NOT TO PURCHASE A FORD PRODUCT WHILE I AM ON THIS EARTH. NO CUSTOMER SHOULD HAVE TO SUFFER WITH INADEQUATE ENGINEERING DESIGNS!!!!

Power Train
Filed May 12, 201630,000 milesIL

ON A COLD MORNING CAR FAILED TO START AND TRANSMISSION FAILURE CAME ON DISPLAY. FORD REPLACED TRANS MODULE AND SAID MY BATTERY WAS STARTING TO GET LOW. TWO WEEKS LATER THE SAME THING HAPPENED. CAR WAS AGAIN TOWED TO DEALER WHO SAID I NEEDED A NEW TRANS MODULE. I INFORMED HIM THIS WAS SECOND MODULE IN TWO WEEKS AND THAT THERE MUST BE SOMETHING ELSE CAUSING THE PROBLEM. HE SAID THERE WAS NOTHING ELSE. I THEN FOUND ONLINE WHERE FORD HAS PAINTED THE SURFACE WHERE THE GROUND CABLE FROM THE BATTERY IS ATTACHED. A YOUTUBE VIDEO STATED THE CLEANING THE SURFACE OF PAINT, APPLYING DI-ELECTRIC GREASE AND RE-ATTACHING CABLE WOULD CURE THE ISSUE. HAVE COMPLETED THIS AND HAVEN'T HAD AN ISSUE SINCE. FORD NEEDS TO RECALL ALL UNITS TO FIX THIS ISSUE.

Power Train
Filed May 11, 201627,607 milesIL

REFERENCE COMPLAINTS #'S 10639225, 10744924 & 10820141 FOR BACKGROUND CONCERNING THIS VEHICLE. ALSO, DOCUMENTS ASSOCIATED WITH ON-GOING PROBLEM ARE SUBMITTED WITH COMPLAINT #10744924. CURRENT ISSUE IS CLUTCH #4 BEING REPLACED IN THIS VEHICLE IN LESS THAN FOUR YEARS! IF THAT ISN'T GROUNDS FOR ACTION AGAINST FORD FOR THEIR DEFECTIVE DESIGNED TRANSMISSION THEN I SURE DON'T KNOW WHAT WOULD BE? SURE, FORD GAVE A SEVEN YEAR WARRANTY FOR THE FLAW, BUT IT'S JUST REPLACING THE PART WITH THE SAME FAULTY PART THAT FAILS EVERY YEAR! THREE MORE YEARS THEN IT'S OUT OF MY POCKET!! IT'S THE TRANSMISSION CLUTCH FOR HEAVENS SAKE...IT SHOULDN'T BE REPLACED EVERY YEAR!!! I OWN AN EIGHT YEAR OLD FORD F150 THAT NOT ONCE HAS HAD A TRANSMISSION ISSUE...MATTER OF FACT...I'VE NEVER OWNED A VEHICLE UNTIL THE FIESTA WITH SUCH A PROBLEM?

Power Train
Filed May 9, 2016AL

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING AND MADE A GRINDING NOISE. IN ADDITION, THE VEHICLE TEMPORARILY STALLED, ACCELERATED WITHOUT WARNING, AND THEN DECELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER A RECALL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. ....UPDATED 06/30/16 *BF THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH TWICE. UPDATED 07/21/16. *JB

Power Train
Filed May 7, 201650,000 milesIN

YOU GUY KNOW THAT THE TRANSMISSION ON THIS CAR IS NOT SAFE AND NO RECALL HAS BEEN ORDERED. SHAME ON YOU. I GUESS PEOPLE HAVE TO DIE FROM IT FIRST. IT PUSHES FORWARD WHEN TRYING TO STOP AND STALLS WHEN YOU NEED TO GO. I HAVE HAD THE CLUTCHES REPLACED ATLEAST 4 TIMES AND EVERY 6 MONTHS I AM BACK TO MY CAR TRYING TO KILL ME. SHAME ON THIS DEPT. WHEN DID THIS HAPPEN YOU ASK? THE ENTIRE TIME I HAVED HAD THIS CAR STARTING AT ABOUT 2000 MILES.

Power Train
Filed May 5, 201632,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ATTEMPTING TO START THE VEHICLE, IT HESITATED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Power Train
Filed May 5, 201679,000 milesAZ

TRANSMISSION SHUDDERS, RATHER VIOLENTLY, BETWEEN 1-2, AND 2-3 SHIFTS. RECENTLY THE TRANSMISSION HAS SHIFTED INTO NEUTRAL AT TWO VERY INOPPORTUNE AND FRIGHTENING TIMES, ONCE ON THE 202 FREEWAY IN MESA, AZ AND THE OTHER IN A 3 WAY INTERSECTION ATTEMPTING TO MAKE A LEFT TURN. THE VEHICLE HAS BECOME UNSAFE BECAUSE OF THE RANDOM TRANSMISSION SHIFTS, WHEREAS THE SHUDDERING WAS JUST A VERY IRKSOME ANNOYANCE. FORD NEEDS TO REPLACE THESE TRANSMISSIONS. IT'S RIDICULOUS FOR A PERSON TO OWN A CAR LESS THAN 3 OR 4 YEARS OLD AND HAVE THESE KINDS OF UNSAFE ISSUES.

Engine
Filed May 3, 201640 milesNC

CAR WORKS FINE AND THEN SPUTTERS AND COMES ALMOST TO A STOP. STATES THAT I NEED A NEW THROTTLE BODY. THE CAR HAS BEEN DOING THIS SINCE PURCHASE AND THE DEALERSHIP CLAIMS THEY NEVER CAN FIND A PROBLEM. NOW IT HAS BEEN DETERMINED THAT IT IS THE THROTTLE BODY.

Steering
Filed May 2, 201626,000 milesPA

WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING HER 2013 FORD FIESTA THE POWER STEERING MALFUNCTIONED. THIS HAPPENED ONCE BEFORE WHILE SHE WAS IN A PARKED POSITION, THIS TIME HOWEVER IT WAS WHILE SHE WAS DRIVING. AFTER THE ENGINE IS SHUT OFF AND RESTARTED THE PROBLEM IS RESOLVED. THIS IS DEFINITELY A CONCERN BECAUSE YOU HAVE NO WARNING WHEN IT WILL HAPPEN. WE BOUGHT THIS CAR 8 MONTHS AGO FOR OUR DAUGHTER, SHE HAS BEEN A LICENSED DRIVER SINCE DECEMBER 2015. THE CAR HAD 1 PREVIOUS OWNER, NO ACCIDENTS, LOW MILEAGE. HAD RECALL ISSUE FOR DOOR LATCHES TAKEN CARE OF AS WELL AS REPROGRAMMING THE TCM 3 DAYS BEFORE STEERING WENT OUT.

Electrical System
Filed Apr 19, 201678,339 milesNC

WHILE DRIVING ON THE HIGHWAY THE POWER TRAIN/ENGINE MALFUNCTION WARNING LIGHT (WRENCH SHAPED) WARNING LIGHT CAME ON AND REMAINED ON UNTIL I PARKED AND TURNED OFF THE CAR. AT THE END OF THE WORK DAY I STARTED THE CAR AND THE WARNING LIGHT WAS NOT ON. I TOOK THE CAR TO A FORD SERVICE CENTER AND WAS TOLD WIRES HAD MELTED TOGETHER AND NEEDED TO BE REPLACED. THE REASON I WAS GIVEN BY THE SERVICE CENTER IS:" TEST DRIVE - CHECK ENGINE LIGHT ON, NO SYMPTOMS DETECTED. IDS TEST PCM KOEO-PASS. CONT - P2138 (APP SENSOR CORRELATION ERROR), KOER-PASS, PER TSB 13-11-15, BYPASS CIRCUITS LE136, LE137, AND RE137 AT CONNECTOR C210, PINS 1, 8, AND 9 RESPECTIVELY, SWITCH APP SENSOR CONNECTOR PINS 1 AND 2."

Engine
Filed Apr 18, 201677,000 milesTX

CONTINUED TRANSMISSION PROBLEMS; JERKS, CLUTCH STUDDERS; SCARED TO CROSS INTERSECTIONS BECAUSE CAR WILL STOP OR JERK; TRANSMISSION MALFUNCTION; SEAT BELTS NOT LOCKING PROPERLY; TAKEN CAR TO THE DEALERSHIP MORE THAN 4 TIMES DUE TO THE SAME PROBLEM (TRANSMISSION MALFUNCTION)

Engine
Filed Apr 17, 201612 milesMO

MAKES NOISE WHILE DRIVING BETWEEN 30-50 ML/H FROM DAY ONE. MANY TIMES, FROM STATIONARY TO MOVE, IT WILL SUDDENLY JUMP, ACCELERATE, HARD TO CONTROL. HAS KNOWN TRANSMISSION PROBLEM AND SOMETIME WILL NOT START.

Power Train
Filed Apr 14, 20163,000 milesNC

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE JERKED AND THE TRANSMISSION SLIPPED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED FOR THE JERKING TO STOP. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/15/16*LJ

Engine
Filed Apr 13, 2016CT

MY 2013 FORD FIESTA SHUDDERS AND OR BUCKS UPON ACCELERATION. MOVING FORWARD THROUGH INTERSECTIONS IS INCREDIBLY DANGEROUS DUE TO THE UNCERTAINTY OF THE TRANSMISSION. MY 2013 FIESTA HAS HAD THE TRANSMISSION WORKED ON BY WAY OF A FORD DEALERSHIP AND PARTS REPLACED. I WORRY EVERY TIME I DRIVE MY CAR THAT IT MAY BE THE ONE TIME I DON'T MAKE IT THROUGH AN INTERSECTION. I WOULD NOT EVER PURCHASE ANOTHER FORD VEHICLE AGAIN. THE LAST TIME I HAD PROBLEMS WITH SHUDDERING THE DEALERSHIP HAD TESTED MY CAR AND THE SHUDDERING WAS WITHIN GUIDELINES OF PASSING UNDER THE FORD TESTS. THIS IS UNACCEPTABLE! I CANNOT BELIEVE THAT I HAVE TO CONTINUE TO PAY FOR A CAR THAT COULD ESSENTIALLY BE A DEATH TRAP AND CONSIDERED UNSAFE.

Power Train
Filed Apr 13, 2016200 milesHI

THIS WAS A BRAND NEW 2013 FORD FIESTA PURCHASED ON APRIL 2013 THAT HAS ALWAYS INTERMITTENTLY STUTTERED / BOGGED ON ACCELERATION WITH SOMETIMES A METAL NOISE. I WAS TOLD THIS WAS DUE TO THE "NEW" TYPE OF DOUBLE CLUTCH TRANSMISSION DESIGNED TO IMPROVE GAS MILEAGE. CLUTCH WAS ALREADY REPLACED ONCE AND I WAS TOLD YESTERDAY CLUTCH NEEDS TO BE REPLACED AGAIN. I TOOK THE CAR IN TO THE SHOP A MONTH AGO AS THE CAR WAS STUTTERING ON ACCELERATION FAIRLY BADLY AND TOLD THEN THEY COULDN'T FIND A PROBLEM.

Engine
Filed Apr 12, 201682,000 milesNY

ON-GOING ISSUE W/ CHUGGING,GRINGIN AND JERKING-FRONT DERIVERS SIDE OF CAR. STARTED IN 2014- TOLD DEALERSHIP STEVEN FORD(PATCHOGUE,NY) THEY STATED NO ISSUE. NOISE GOT REPEADETLY WORSE OVER TIME. HAD MISSOURI DEALERSHIP LOOK AT WHEN I FOUNDOUT THERE WAS RECALL ON THE TRANSMISSION- STATED RESET COMPUTER ALL REPAIRED. CAME BACK TO NY WITH EXTENDED ISSUE TOOK TO TOWER FORD (GREAT NECK, NY) KEPT FOR A WEEK STATING THEY HAD TO DIAGNOSIS W/ 260 FEE. WAS THEN TOLD IT WAS A PART IN THE TRANSMISSION - NOT COVERED UNDER WARRANTY AND WILL COST $ 5,000.00 TO FIX. WAS TOLD I COULD DRIVE OFF LOT-TOOK TO OUTSIDE GARAGE IN GLEN OAKS, NY WHERE THEY INFORMED ME I HAD A HOLE IN MY TRANSMISSION THAT BY LOOKING AT COULD HAVE BEEN NOTED W/ NO DIAGNOSTIC NEEDED. TOWER CHARGED ME FOR THE 260 DIAGNOSTIC AND SENT ME ON MY WAY. FORD CORPORATE HAD BEEN NOTIFIED OF ALL ISSUES AND REFUSES TO HELP. I AM 8 MONTHS PREGNANT- DROVE THIS CAR ACROSS THE COUNTRY AND NO ONE CONNECTED TO FORD WANTS TO HELP- IT IS A 2013! TOWER FORD TOLD GLENOAKS GARAGE THAT WE DID THIS TO THE TRANSMISSION WHEN WE DROVE IT 6 MILES FROM ONE LOCATION TO THE OTHER. THIS CAR HAS BEEN A DANGER TO DRIVE AND NO ONE ADVISED ME OF THIS EXTENSIVE TRANSMISSION ISSUE!

Power Train
Filed Apr 12, 20161,600 milesPA

THE TRANSMISSION HAS A RECALL ON IT. IT HAS BEEN IN THE SHOP AND REPLACED 3X. IT STILL IS NOT FIXED. IT PASSES THE TEST WHEN ITS HOOKED UP TO THE MACHINE BUT WHEN DRIVEN IT FAILS AND GOES BACK TO THE SHOP. THE PROBLEM APPARENTLY HAS SOMETHING TO DO WITH FORD AND HOW IT IS MADE. NOW A ENGINE MALFUNCTION LIGHT ALWAYS COMES ON. THE MANUAL SAYS THAT IT SHOULD NOT BE DRIVEN BECAUSE IT MAY NOT SHIFT. I HAVE ALMOST BEEN IN COUNTLESS ACCIDENTS BECAUSE THE TRANSMISSION WILL NOT SHIFT. IT DOES NOT ACCELERATE. IT JERKS, SHAKES, AND GRINDS. I WROTE TO FORD AND THEY DIDN'T CARE. TOLD ME TO TAKE IT UP WITH THE DEALERSHIP. THIS HAS BEEN NONSTOP SINCE I BOUGHT IT LAST YEAR TILL NOW AND ITS ONGOING. I DO NOT FEEL COMFORTABLE DRIVING MY CHILD IN THIS CAR. SOMEONE NEEDS TO BE HELD ACCOUNTABLE.

Power Train
Filed Apr 8, 2016NJ

70,000 MILES CURRENTLY, 2013 FORD FIESA SFE WITH 6 SPEED POWER SHIFT AUTOMATIC TRANS. THE TRANSMISSION ON THIS CAR IS A FLAWED DESIGN. SINCE I'VE HAD THIS CAR, THERE IS EXCESSIVE CLUTCH SHUDDER WHEN THE CAR SHIFTS FROM FIRST TO SECOND AND FROM SECOND TO THIRD. IT ALSO SOUNDS LIKE THERE ARE LOOSE MARBLES IN THE TRANSMISSION. I HAD THE TSB/RECALL PERFORMED IN APRIL OF 2015 BUT THAT DIDN'T HELP. THE CAR WAS AT THE DEALER FOR 2 WEEKS WHILE THE TRANSMISSION WAS OPENED UP AND PARTS WERE REPLACED. TO BE HONEST, IT'S NOW WORSE THAN EVER. UNLESS I'M DRIVING AT HIGHWAY SPEEDS, THE CAR IS A NIGHTMARE TO DRIVE.

Power Train
Filed Apr 6, 201610,000 milesOH

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN ATTEMPTING TO ACCELERATE THE VEHICLE, IT WOULD EITHER LUNGE FORWARD AND ACCELERATE AT HIGH SPEEDS AND STALL WITHOUT WARNING, OR FAIL TO ACCELERATE AT ALL. WHEN ATTEMPTING TO STOP THE VEHICLE, THE ENGINE REVVED, THE VEHICLE ACCELERATED AND LUNGED FORWARD, AND STOPPED SUDDENLY. THE DEALER STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Power Train
Filed Apr 5, 201648,000 milesCA

SLOW ON ACCELERATION AND THEN SHUDDERS AND JERKS. JERKY WHILE SHIFTING LACK OF POWER GOING UP HILL . HAS JERKED, THEN STALLED AND ROLLED BACK WHILE GOING UP HILL -CROSSING A BUSY ROAD IT ACTED UP AND IF THE ONGCOMING TRUCK HAD NOT SLOWED DOWN I WOULD HAVE GOTTED HIT AND T BONED-SCARY AND UNSAFE.

Power Train
Filed Mar 30, 201625,000 milesPA

VEHICLE SHUDDER SHAKES AND FAILS TO ACCELERATE WHEN PEDAL IS DEPRESSED, TYPICALLY IN FIRST OR SECOND GEAR (6 SPEED AUTO TRANSMISSION). TRANSMISSION CONTROL UNIT HAS BEEN REPROGRAMMED SEVERAL TIMES, CLUTCH WAS REPLACED, CONTROL UNIT REPROGRAMMED AGAIN. ISSUES CONTINUE. VEHICLE LOSES ACCELERATION IN INTERSECTIONS AND POSES A RISK FOR REAR-END COLLISIONS, CANNOT SMOOTHLY ACCELERATE WHICH COULD CAUSE ISSUES.

Unknown or Other
Filed Mar 29, 2016200 milesCA

NEW TRANSMISSION CLUTCH PROBLEM. FORD SENT RECALL. CAR NOT SAFE TO DRIVE BUT I HAVE BEEN WAITING SINCE AUGUST OF 2015 FOR RECALL PARTS AS HAVE MANY OTHERS CAR JUMPS SHIMMIES AND RATTLES LIKE A BUCKET OF BOLTS. DANGEROUS MAKING LEFT HAND TURNS AND GETTING UP INCLINES ESPECIALLY COMING FROM A STOP. GETTING NOWHERE WITH FORD CORP OR DEALERSHIP.

Power Train
Filed Mar 24, 201691,000 milesIL

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE IN THE DRIVE POSITION, THE GEAR SWITCHED TO REVERSE INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER ELECTRONIC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNAVAILABLE.

Engine
Filed Mar 15, 201618,000 milesNC

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 15 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

Power Train
Filed Mar 10, 201633,000 milesKY

MY 2013 FORD FIESTA ONLY HAS 33,000 AND IS HAVING TRANSMISSION PROBLEMS. THE CAR SHUDDERS AND STALLS WHEN FIRST PULLING OUT. THIS MAKES DRIVING VERY DANGEROUS. THERE IS NO WAY A VEHICLE WITH THIS AMOUNT OF MILES SHOULD BE HAVING THIS TYPE OF PROBLEMS.

Power Train
Filed Mar 9, 201660,000 milesFL

THE TRANSMISSION SHUDDERS AND SLIPS VIOLENTLY UNDER 10 MPH AND BETWEEN GEARS. THIS IS A MAJOR SAFETY CONCERN AND FORD HAS NOT REPAIRED MY CAR. MY CAR CAN EASILY GET REAR-ENDED IF THIS IS NOT FIXED AND I AM NOT ABLE TO ACCELERATE. PLEASE CONTACT ME AND HELP FORD RECALL AND REPLACE ALL TRANSMISSIONS FOR THE FORD FIESTA.

Latches/Locks/Linkages › Doors › Latch
Filed Feb 26, 2016KY

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR. AFTER THE RECALL REPAIR WAS COMPLETED, THE CONTACT BEGAN EXPERIENCING A FAILURE. WHEN ATTEMPTING TO LOCK THE VEHICLE, THE WARNING LIGHT INDICATED THAT THE DOORS WERE SUCCESSFULLY LOCKED. WHILE DRIVING AT VARIOUS SPEEDS, THE DOORS UNLOCKED AND THE LIGHT INDICATED THAT THE DOORS WERE LOCKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT COMPLETED A VIN SEARCH AND FOUND THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES) WAS STILL REFERRED TO AS AN OPEN RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Feb 25, 20169,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE VIOLENTLY SHUTTERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHILE DRIVING AT LOW SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

Power Train
Filed Feb 18, 2016FL

THE CAR AT TIMES WILL ACT LIKE IT HAS BEEN PUT IN NEUTRAL WHEN IT IS STILL IN DRIVE. I HAVE HAD SEVERAL TIMES WHEN ALTHOUGH YOU PUT PRESS DOWN ON THE GAS PEDAL, THE CAR GOES NO WHERE. IT ACTS LIKE IT IS IN NEUTRAL. WHEN IT IS IN DRIVE. IT HESITATES TO GO AND I HAVE HAD SEVERAL INSTANCES WHERE I CAME CLOSE TO BEING REAR-ENDED DUE TO THE CAR BEHIND ME STARTING TO GO FORWARD WHEN THE LIGHT TURNS GREEN AND MY CAR GOES NO WHERE. THE TRANSMISSION CHATTERS LIKE A STANDARD SHIFT CAR. IT JERKS AND I TRULY FEEL IT JUST A MATTER OF TIME BEFORE I AM INVOLVED IN AN ACCIDENT FROM A CAR THAT FORD CAN'T SEEM TO FIX. I HAVE THE TRANSMISSION REPAIRED 3 TIMES AND I AM CURRENTLY WAITING ON PARTS TO COME IN FOR FORD TO TRY TO FIX FOR THE 4TH TIME. THIS HAS BEEN AN ONGOING PROBLEM THAT STARTED NOT LONG AFTER WE PURCHASED THE VEHICLE. AND THERE ARE MORE THEN ONE DATES THIS HAS HAPPENED. WHEN I CALLED CUSTOMER SERVICE, I WAS TOLD THAT THERE IS A BACK ORDER NATIONWIDE DUE TO THE MANUFACTURER. WHAT IS FORD WAITING FOR, PEOPLE TO GET KILLED BECAUSE OF THIS.

Power Train
Filed Feb 13, 201646,813 milesMD

DOUBLE CLUTCH IS SLIPPING MOSTLY AT LOW SPEED/TAKE OFF. HAS BEEN REPLACED TWICE ALREADY; CURRENT MILEAGE AT 46813. BROUGHT IN FOR THIRD OCCURRENCE WAS ADVISED PARTS ON BACK ORDER FROM OCTOBER. WILL TAKE 2-3 MONTHS BEFORE PART(S) COME IN. PCM AND TCM REPROGAMMED, STILL SHUDDERING, COULD BE DANGEROUS IN TRAFFIC. NOT GETTING ECONOMY MPG AS ADVERTISED.

Engine
Filed Feb 5, 2016VA

THE CAR JERKS, GRINDS AND SHAKES AS THE CAR STARTS TO PICK UP SPEED. WHAT HAPPENS ALL THE TIME

Unknown or Other
Filed Feb 4, 2016PA

I PURCHASED A VEHICLE WHICH CAME WITH SOME RECALLS SO FAR I'VE HAD 3 MY NEWEST ONE IS THE TRANSMISSION CLUTCH WHICH IS VERY DISTRACTING AND ANNOYING AS I DRIVE I WAS AT ONE POINT READY TO GIVE IT BACK TO THE DEALERSHIP I NEED IT FIXED DO I CAN GO ON VACATION BUT IT SEEMS A VERY LONG TIME IF A WAIT SINCE I HEARD BACK FROM THE DEALERSHIP THIS WAS ADDED ON AS A RECALL BUT WHY IS IT I DON'T SEE IT LISTED UNDER YOURS I ALSO GOT NOTHING ON THE AIR BAG BUT I SEE IT ON YOURS AND OF COURSE I KNEW ABOUT THE LATCH FOR DOOR I GOT A NOTIFICATION ON THAT

Air Bags
Filed Jan 30, 2016CA

TAKATA RECALL AIRBAG WARNING INDICATOR ILLUMINATES DAILY. MY VEHICLE NOT INCLUDED ON THE RECALL LIST. IT ILLUMINATES WHETHER ITS MOVING OR STATIONARY.

Engine
Filed Jan 28, 2016AR

THERE IS A PROBLEM WITH THE TRANSMISSION. AFTER DRIVING 10 MILES OR SO THERE IS A CRUNCH NOISE WHEN ACCELERATING. DO NOT FEEL COMFORTABLE DRIVING. I HAVE WENT TO THE DEALERSHIP AND THEY STATED THERE ISN'T A PART AVAILABLE FOR THE PROBLEM. IT HAS GOTTEN WORSE OVER THE PAST 13 MONTHS.

Power Train
Filed Jan 26, 20167,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SHOOK AND HESITATED WHILE SHIFTING INTO GEAR. THE VEHICLE SHOOK VIOLENTLY. THE FAILURE ONLY OCCURRED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AND THE SENSORS NEEDED TO BE RE-FLASHED. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED FREQUENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. UPDATED 04/08/16*LJ THE CONSUMER STATED THE VEHICLE WOULD SHAKE AND HESITATE ON ACCELERATION FROM A STOP. THE CONSUMER STATED THE CLUTCH WAS REPLACED THREE TIMES. HOWEVER, IT DID NOT RESOLVE THE PROBLEM. UPDATED 04/14/16.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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