THE CAR RANDOMLY DOES NOT START THIS ALL BEGAN AFTER MY TRANSMISSION PROGRAMMING BEING UPDATED AND NOW MY PCM IS FAILING AND SOMETIMES THEY CAR EXCELLERATES AND THE ENGINE REVS HIGHER THAN NORMAL. ON SEVERAL OCCASIONS THIS CAR HAS LEFT ME STRANDED. RANDOM CODES APPEAR AND DISAPPEAR. ONE TIME MY CAR TURNED OFF AND I LOST POWER STEERING.
2013 Ford Fiesta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
IT WAS GIVING A ROARING NOICE AND THE RADIO DONT WORK AND ALOT OF BUUUM NOICE WETHER IT WAS PARK IN THE GARAGE OR PARKING LOT IT IS LIKE A FIRE WORK WHEN YOU LITE IT. FORD SEND ME A NOTICE OF THE RECALL,BUT BECOUSE I MOVE I CANT FIND THE NOTICE OF THE RECALL
REAR PASSENGER SIDE DOOR NO LONGER LATCHES AND FALLS OPEN WHEN TURNING A CORNER. EVEN IF PARKED ON A SLOPE THE DOOR WILL HANG OPEN
THERE ARE ISSUES WITH BOTH THE RADIO AND THE MESSAGE SCREEN ON THE DASHBOARD. THE RADIO PROBLEMS ARE INDEED A SAFETY ISSUES. I PURCHASED THIS CAR IN FEBRUARY OF THIS YEAR. AT FIRST, THE RADIO WOULD JUST INTERMITTENLY GO OUT AND WOULD COME BACK ON AFTER A SHORT PERIOD OF TIME. HOWEVER, AS TIME WENT ON, EXTREMELY LOUD STATIC WOULD BURST FROM THE SPEAKERS EVERY TIME THE RADIO WENT OUT, WHETHER OR NOT KEYS WERE IN THE IGNITIOD. THIS HAS HAPPENED WHILE DRIVING - WHICH IS A TERRIFYING DISTRACTION WHEN YOU LEAST EXPECT IT. THE RADIO HAS BEEN OUT FOR WEEKS NOW - IT HAS COME BACK ONCE OR TWICE, BUT ALWAYS QUICKLY GOES BACK OUT, WITH THAT LOUD STATIC BLAST. BEYOND THAT LOUD BLAST...THERE HAS ALSO BEEN INSTANCES WHERE THE STATIC SIMPLY CONTINUES - AGAIN THIS HAS HAPPENED WHILE TRAVELING AND IT'S SO DISTRACTING IT REALLY COULD CAUSE AN ACCIDENT - I FEEL LUCKY THAT HASN'T HAPPENED. I ALSO HAVE A FEW VIDEOS OF THIS HAPPENING AND WOULD BE HAPPY TO SHARE. IN ADDITION TO THE RADIO, RANDOM MESSAGES ARE DISPLAYED ON THE DISPLAY SCREEN, I.E DRIVER/PASSENGER DOOR OPEN WHILE NOT ACTUALLY OPEN. THE "CRITICAL ENGINE FAILURE" MESSAGE HAS DISPLAYED MORE THAN ONCE WHEN NOTHING WAS ACTUALLY WRONG - AGAIN, A TERRIFYING DISTRACTION WHEN TRAVELING (ESPECIALLY ON THE HIGHWAY AS I HAVE BEEN WHEN THAT MESSAGE APPEARS.) FROM WHAT I HAVE SEEN ONLINE, THIS IS AN INSANELY COMMON PROBLEM WITH 2013 FORD FIESTAS. AN ESTIMATE TO REPLACE THE RADIO CAME IN AT $280 WITHOUT LABOR - THAT'S REALLY INSANE FOR A PROBLEM THAT
I BOUGHT THIS CAR FROM A HOUSTON HONDA DEALERSHIP IN MAY OF 2017, I LATE SEPTEMBER 2017, EARLY OCTOBER 2017, I TOOK MY CAR INTO THE HONDA DEALERSHIP BECAUSE MY 'TRACTION CONTROL', 'ABS', & 'ANTI-SKID' LIGHTS CAME ON. MY RADIO CUT IN & OUT, MY HEADLIGHTS WOULD CUT OFF AND ON/DIM WHILE DRIVING, CAUSING THE GEARS IN MY CAR TO SHIFT. I WAS TOLD TO TAKE IT TO FORD. I TOOK IT TO FORD, THEY DIAGNOSED IT, I NEEDED A NEW 'TCM' WHICH IS THE COMPUTER SYSTEM INSIDE OF THE CAR. THE WARRANTY COVERED IT, & I GOT A NEW ONE. AFTER THAT, I WAS TOLD I NEEDED A NEW BATTERY, SO I GOT ONE, PUT IT IN, THE CAR RAN GOOD FOR A MONTH OR SO. THE 'TCM' SLIPPED AGAIN, & I WAS BACK TO SQUARE ONE. NOVEMBER 2017 IS THEN THE TRANSMISSION PROBLEMS REALLY BEGAN; INTERIOR DASHBOARD LIGHTS BEGAN TO FLICKER, & MY ENGINE LIGHT CAME ON, SHORTLY AFTER EXITING THE HIGHWAY, MY CAR STOPPED ACCELERATING. MY FOOT WAS PRESSED DOWN ON THE GAS PEDAL, BUT THE CAR WOULDN'T SPEED UP, ALL YOU COULD HEAR WAS THE ENGINE RUNNING. I HAD TO PULL OVER, TURN OFF, AND TURN MY CAR BACK ON, TO CONTINUE DRIVING. AFTER NUMEROUS TRIPS TO FORD, TWO NEW BATTERIES, & TWO NEW ALTERNATORS, I AM STILL HAVING THE SAME PROBLEMS. IT HAS BEEN ABOUT A YEAR HAVING THIS CAR, & THEY ARE STILL UNABLE TO PROPERLY DIAGNOSE, & FIX THE PROBLEM. IN A YEAR SPAN, I HAVE BEEN CAR-LESS FOR ABOUT 4 WEEKS (COLLECTIVELY), HAVE TAKEN MULTIPLE UBER RIDES, TO AND FROM THE DEALERSHIP(S), AND NO PROGRESS HAS BEEN MADE ON MY 2013 FORD FIESTA!
ON 9/20/18, WHILE STOPPED AT A BUSY INTERSECTION FOR A RED LIGHT, UPON ATTEMPTING TO MOVE FORWARD WHEN THE LIGHT TURNED GREEN THE CAR SIMPLY WOULD NOT MOVE. I PLACED THE CAR IN PARK, SHUT IT OFF TO RESTART THINKING IT WOULD RESET ITSELF SOMEHOW AND INSTEAD NOT ONLY WOULD IT NOT RESTART BUT THE GEAR SHIFT WOULD NOT MOVE OUT OF PARK SO THAT I COULD PUSH IT OUT OF THE TRAFFIC. I HAD TO CALL THE LOCAL POLICE TO WAIT IN THE ROAD WITH LIGHTS FLASHING AT THE INTERSECTION TO AVOID BEING REAR-ENDED AND UNTIL THE TOW TRUCK COULD ARRIVE. THE "ENGINE MALFUNCTION" LIGHT COMES ON SO OFTEN (WHICH USUALLY GETS A "REPROGRAMMING" AT THE DEALER) THAT IT HAS BECOME UNNOTICEABLE, BUT I DO NOT RECALL SEEING IT BEFORE BECOMING IMMOBILE. IT WAS TAKEN TO A LOCAL FORD DEALER, WHERE THEY SAID IT WAS COVERED UNDER THE EXTENDED WARRANTY FORD ISSUED (TCM PART, I BELIEVE). THIS CAR HAS APPROXIMATELY 70,000 MILES ON IT BUT HAS BEEN IN THE SHOP FOR "WARRANTIED" REPAIRS INVOLVING REPROGRAMMING, THROTTLE, GAS PEDAL SENSOR, CLUTCHES, ETC. ON MANY MANY OCCASIONS. IN THE PAST, I HAVE TAKEN IT IN COMPLAINING ABOUT THE RETURNING LIGHT AND WHEN IT HAS SHUDDERED AND LOST POWER MOMENTARILY WHILE ATTEMPTING TO ENTER TRAFFIC ON THE INTERSTATE (ONCE EVEN AS A TRACTOR TRAILER APPROACHED). TRAFFIC HAS HAD TO SHIFT LANES TO AVOID HITTING MY CAR. IT HAS SHUDDERED IN INTERSECTIONS AND ONRAMPS BEFORE, BUT NEVER BECAME COMPLETELY IMMOBILE WITHOUT RECOVERY. IF THIS ISN'T A SAFETY ISSUE, I DON'T KNOW WHAT IS. I CANNOT EXPERIENCE
ON SEPTEMBER 18, 2018, MY FORD FIESTA (2013 SE 4 DR) RIGHT PASSENGER DOOR SUDDENLY, AND INEXPLICABLY, FAILED TO LATCH, POSING A SERIOUS SAFETY RISK. FORTUNATELY, THE CAR WAS STATIONARY. HOWEVER, I HAD TO HOLD THE DOOR CLOSED WITH A STRAP WHILE DRIVING TO THE DEALERSHIP FOR REPAIR. THEIR RESPONSE WAS "THESE THINGS GIVE OUT FROM TIME TO TIME". I DID NOT BELIEVE THAT AND CONDUCTED ONLINE RESEARCH INTO THE PERSISTENT PROBLEM OF FIESTA DOOR LATCH FAILURES. I CONTACTED FORD MOTOR'S MAIN NUMBER AND WAS TOLD MY VIN IS NOT ON THE LIST FOR RECALL # 15S16 (DOOR LATCH FAILURES). HOWEVER, MY CAR WAS PRODUCED AT THE SAME FACTORY, AND DURING THE SAME TIME PERIOD, AS THE EFFECTED RECALLED FIESTA VEHICLES. MY CAR WAS MANUFACTURED ON AUGUST 14, 2012, IN CUAUTITLAN, MEXICO. IN 2015, FORD MOTOR COMPANY ISSUED RECALL 15S16 FOR FIESTAS PRODUCED AT THE CUAUTITLAN PRODUCTION SITE FOR CARS DATING FEB 1, 2012 - MAY 31, 2013. I AM NOT CERTAIN WHAT FORD'S CRITERIA IS FOR SELECTING CERTAIN VINS FOR RECALL. HOWEVER, THIS IS A SERIOUS SAFETY ISSUE THAT HAS EFFECTED MANY FIESTA DRIVERS. I BELIEVE FORD HAS OMITTED SOME VINS FROM THE ORIGINAL RECALL LIST, AND MUST ADD EVERY VIN PRODUCED AT THAT CUAUTITLAN MEXICO PLANT DURING THE TIME FRAME SPECIFIED IN THE INITIAL RECALL FOR DOOR LATCH FAILURES. WITHOUT DOING SO, MYSELF AND OTHER CONSUMERS CANNOT BRING OUR VEHICLES INTO DEALERSHIPS FOR SAFETY INSPECTION AND PART REPLACEMENTS TO PREVENT LATCH FAILURES, AND, THEREFORE, REMAIN AT RISK OF OUR FIESTAS POSING A SAF
PASSENGER SIDE REAR DOOR LATCH WILL NOT SECURE. MY 8 YEAR OLD DAUGHTER WAS IN THE SEAT WHEN FAILURE OCCURRED. THERE IS A RECALL FOR MY MODEL YEAR FOR THIS DEFECT, BUT DEALER STATES MY VIN IS NOT AMONG THOSE THAT RECEIVED RECALL NOTICE. VEHICLE WAS IN A PARKING LOT WHEN FAILURE OCCURED.
FRONT DRIVER SIDE WONT CLOSE. HATCH NEEDS TO BE REPLACED. DEALER SAID IT WILL COST AROUND $500 TO REPLACE. I SAW AN ARTICLE OF HATCHES ON RECALL FROM 2012 TO 2014.
THE FIRST THING THAT HAPPENED WAS THAT IT LOST ALL ACCELERATION WHILE DRIVING ON A STREET. I CAN TO A STOP TURNED IT OFF THEN IT WAS FINE (THIS HAPPENED TWICE). WHILE DRIVING ANYWHERE AND WHILE CHANGING GEARS IT WOULD START TO GRIND SO I TOOK IT IN AND THE REPLACED THE DUAL CLUTCH BUT IT STILL DID IT AFTER. NOW IT HAS STARTED TO JUMP AFTER ALL STOPS NO MATTER IT BEING 0 - MILES AWAY IT WOULD KEEPS LOSING POWER AND HAS A TRANSMISSION MALFUNCTION POPPING UP AND WONT STAY RUNNING.
IN 2016 DOOR OPENED WHILE DRIVING, FORD FIXED DOOR LATCHES,ALL DOORS, UNDER A RECALL. A FEW MONTHS LATER THE REAR DOORS FAILED AGAIN. I WAS CHARGED TO REPAIR THE LATCH. ON SEPT 1, 2018 THE PASSENGERS BACK DOOR OPENED WHILE DRIVING ON CITY STREET AND WILL NOT LATCH AGAIN. CALLED DEALER AND THEY STATED I WILL HAVE TO PAY TO HAVE IT REPLACED AGAIN. I HAVE NOT HAD IT REPAIRED YET, PART IS OUT OF STOCK.
IN 11/2015 THE DOOR LATCHES WERE REPLACED ON MY 2013 FORD FIESTA PER A SAFETY RECALL. IN 5/2018 THE DOOR LATCH ON THE FRONT DRIVER'S SIDE FAILED, MY DAUGHTER, WHO WAS GOING TO SCHOOL AWAY FROM HOME, WAS PARKED ON THE STREET AND AS SOON AS SHE PULLED INTO TRAFFIC HER DOOR FLEW OPEN AND WOULD NOT STAY CLOSED ALMOST CAUSING AN ACCIDENT. I DID HAVE THE LATCH REPLACED AT A REPAIR SHOP SINCE FORD WASN'T ABLE TO FIX IT RIGHT AWAY AND IT NEEDED TO BE FIXED ASAP. WHEN MY DAUGHTER RETURNED HOME FROM SCHOOL A FEW WEEKS LATER I TOOK THE CAR TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED COMPLAINING ABOUT THE FAULTY LATCH WANTING TO KNOW HOW IT COULD HAVE FAILED AND EXPRESSING MY CONCERN OF THE SAFETY OF THE VEHICLE. THEY HAD NO ANSWER FOR THE FAILURE AND ALSO SAID THAT THE "WARRANTY ON THE RECALL PART HAD ELAPSED AND ONCE THE RECALL WAS COMPLETED ANY OBLIGATION ON FORD'S PART WAS OVER". I FOUND THIS UNACCEPTABLE AND THEY SUGGESTED I VOICE MY COMPLAINTS TO FORD OWNER RELATIONS, WHICH I DID. I CONTACTED THEM AND VOICED MY CONCERN ABOUT THE RECALL PART FAILING AFTER 2 1/2 YEARS. I SAID THAT SOMETHING MUST STILL BE WRONG WITH THE LATCHES FOR THIS TO HAPPEN. I ALSO REQUESTED ASSURANCE OF THE SAFETY OF THE VEHICLE GOING FORWARD AND ASKING IF THEY WILL BE RESPONSIBLE SHOULD THIS HAPPEN AGAIN AND THIS TIME WITH A MORE SERIOUS OUTCOME? I ALSO ASKED SINCE THE FAILED LATCH WAS REPLACED AT AN OUTSIDE SHOP AND NOT FORD WOULD FORD BE RESPONSIBLE IF THAT ONE WERE TO FAIL? THEIR RESPONSE WAS, "UNFORTUNAT
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 30 MPH, THE PASSENGER SIDE DOOR INADVERTENTLY OPENED. THE PASSENGER HAD TO MANUALLY HOLD THE DOOR CLOSED WHILE THE CONTACT DROVE TO THE RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND RECOMMENDED THE CONTACT TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 54,000.
VEHICLE WAS REPAIRED UNDER DOOR LATCH SAFETY RECALL IN SEPTEMBER 2015 AFTER RIGHT REAR DOOR (PASSENGER) WOULD NOT SHUT AND LATCH FAILED. ACCORDING TO DEALERSHIP THAT PERFORMED RECALL THEY STATE THEY REPLACED ALL FOUR DOOR LATCHES HOWEVER THE LEFT REAR DOOR (DRIVER) IS NOW HAVING THE SAME LATCH ISSUE. DOOR WILL NOT SHUT AND NEEDS TO BE HELD CLOSED WITH DEVICES TO REMAIN SHUT TO OPERATE THE VEHICLE. 2 DEALERSHIPS REFUSE TO PERFORM ANOTHER REPLACEMENT WITHOUT FEE. DOCUMENT ARE AVAILABLE IF NEEDED HOWEVER THEY ARE NOT SCANNED INTO THIS COMPUTER AND CAN NOT BE UPLOADED AT THIS TIME.
HELLO THERE! IT'S BEEN A REALLY LONG STORY, BUT MY CAR HAS HAD A HISTORY OF TRANSMISSION PROBLEMS THAT HAVE BEEN REPLACED TWICE NOW ON FORD'S DOLLAR. IT'S BEEN HAVING THE SAME ISSUES NOW AND IT'S EVEN WORSE. IT'S NON DRIVABLE. THERE ARE TWO OPEN RECALLS FOR IT, 14M01 AND 14M02. I TOOK IT TO THE FORD DEALERSHIP AND WE'VE GONE BACK AND FORTH WITH MANUFACTURING, BUT IT'S SO BROKEN THEY CAN'T PULL THOSE CODES. THEY SAY THAT I NEED TO PAY FOR A TEAR DOWN (AT LEAST 1,200) SO THEY CAN DIAGNOSE IT TO SEE IF THEY'LL REIMBURSE ME. I'M OBVIOUSLY NOT GOING TO PAY FOR THAT AND I'D LIKE FORD TO PAY FOR IT, BUT THEY WON'T. I HAVE AN OPEN CASE WITH THEM, BUT REACHED THE END OF THE LINE. CAN YOU HELP?
TL* THE CONTACT OWNS A 2013 FORD FIESTA. ONCE THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO ALL AMERICAN FORD (3698 US 9, OLD BRIDGE, NEW JERSEY 08857) WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE PASSENGER SEAT WAS FAULTY AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TT
WHILE DRIVING AIR CONDITIONING, RADIO AND HEADLIGHTS CUTS OUT INTERMITTENTLY AND WARNING LIGHTS COME ON AND THEN GO OFF. TURN TCS SYSTEM OFF? IS ALSO DISPLAYED WHEN THIS HAPPENS. SINCE THIS CAR HAS A MANUAL TRANSMISSION IT HAPPENS WHEN CLUTCH IS BEING ENGAGED.
I OPENED MY BACK PASSENGER SEAT AND CLOSED IT. WHEN I CLOSED IT, IT DIDNT CLOSE. I CANT CLOSE MY DOOR NOW.
FRONT PASSENGER DOOR LOCK LATCH FAILED WHILE DRIVING. SON WAS IN PASSENGER SEAT AT TIME OF FAILURE AND ALMOST FEEL OUT. DOOR LATCH WOULD NO LONGER SECURE. DOOR LATCH FAILED WHILE VEHICLE WAS IN MOTION MAKING A LOW SPEED TURN. VEHICLE VIN NOT COVERED UNDER EXISTING FORD RECALL FROM 2015.
EXCESSIVE TRANSMISSION CLUTCH SHUDDER DURING LIGHT ACCELERATION. CAR WILL SOMETIMES SLIP AND CAUSE CAR TO ABRUPTLY SLOW DOWN WHILE TAKING OFF FROM TRAFFIC LIGHT. IN EMERGENCY SITUATION WHERE CAR WILL NEED TO BACK UP TRANSMISSION WILL SLIP FORCING CAR TO BE UNABLE TO REVERSE.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 40 MPH APPROACHING A TRAFFIC LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND "SERVICE TRANSMISSION" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE STARTED TO DECELERATE AND THE CONTACT PULLED INTO A PARKING LOT. THE VEHICLE WAS RESTARTED AND THE SAME INDICATOR AND MESSAGE REMAINED ILLUMINATED; HOWEVER, THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS DRIVEN TO JOE MYERS FORD (16634 NORTH WEST FREEWAY, HOUSTON, TEXAS 77040) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCH ACTUATOR MOTOR FAILED, AND OIL WAS LEAKING FROM THE VALVE GASKET AREA. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR TRANSMISSION FAILURE IN JULY OF 2017. THE VEHICLE WAS REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
WHILE DRIVING "ENGINE MALFUNCTION SERVICE NOW" LIGHT COMES ON, THEN STOPS ACCELERATING IN MOTION. TURNED VEHICLE OFF/ON LIGHT GOES OUT, CONTINUE DRIVING AND IT HAPPENS AGAIN. DID ALL MY CHECKS AND BALANCES, SEEMS LIKE A MANUFACTURURES ISSUE. HIGH SAFETY ISSUE WHEN TRAVELING. HAD TRANSMISSION SHUTTER SEAL REPLACED TWICE IN 2 YRS BY FORD DEALERSHIP FREE OF CHARGE.
ALL 4 DOOR LATCHES WERE REPLACED ON 23 MAY 2015 UNDER RECALL #15S16. AT THAT TIME, THE CAR HAD 44,592 MILES. ON MONDAY, 23 APRIL 2018, THE DRIVER'S DOOR REFUSED TO LATCH. WHEN YOU TRIED TO CLOSE IT, IF FLEW OPEN AGAIN. THE CAR NOW HAS 66754 MILES. IT SEEMS THAT THE ORIGINAL LATCHES WERE BETTER THAN THE REPLACEMENT LATCHES. FORTUNATELY, THIS HAPPENED AS I WAS PREPARING TO LEAVE THE HOUSE. WE DUCT TAPED THE DOOR FROM THE OUTSIDE AND TOOK IT TO THE GARAGE, NO RECALL, MORE THAN A YEAR SINCE REPLACEMENT, FORD DENIES RESPONSIBILITY. I WANTED TO REPORT THIS I CASE OTHERS HAD THIS PROBLEM. I HAVE TO FIX IT, IT IS COSTING ME OVER $350.
REAR PASSENGER DOOR DOES NOT LATCH SHUT, PROMPTING THE DASHBOARD TO READ THAT THE DOOR IS OPEN.
MY THROTTLE BODY WITH 28000 MILES ON IT MALFUNCTIONED AND SENT CAR INTO LIMP MODE LEAVING IT UNDRIVEABLE AND FORD WON'T COVER IT UNDER WARRANTY
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHEN RETURNING TO THE VEHICLE, AN ATTEMPT WAS MADE TO START THE VEHICLE BUT THE VEHICLE FAILED TO START AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHOM INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO THE TRANSMISSION NEEDING REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE NOR WAS THE DEALER CONTACTED. THE VIN SEARCH REVEALED NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 62,000.
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO CLUTCH ASSEMBLY, DRIVE SHAFT, TRANSMISSION REPAIRS AND DOOR LATCH RECALL ISSUES. *SMD *JS
I HAVE BEEN HAVING ISSUES WITH MY FIESTA EVER SINCE THE FIRST WEEK I GOT IT BACK IN 2015. WHEN DRIVING, THE CAR STARTS TO JERK LIKE ITS NOT TRANSITIONING INTO THE NEXT GEAR CORRECTLY. I HAVE TAKEN IT TO MULTIPLE SHOPS AND EVEN THE FORD IN MY AREA AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. AT TIMES IT FEELS LIKE THE CAR WILL COMPLETELY SHUT OFF. ONE OF MY CO WORKERS HAS THE SAME CAR AND SAYS THE SAME THING HAPPENS TO HER ALL THE TIME AND NOBODY KNOWS WHAT THE PROBLEM IS. THIS HAPPENS EVERYDAY MORE SO WHEN YOU ARE A STOP AND BEGIN TO SPEED UP. ITS A VERY UNCOMFORTABLE FEELING AND IT MAKES FOR A BAD RIDE, ESPECIALLY WHEN YOU HAVE OTHER PEOPLE IN THE CAR AND YOU ALL START JERKING BECAUSE OF THE CAR. I DO NOT RECOMMEND THIS CAR TO ANYONE !!!
STRANGE EGG TYPE SMELL COMING FROM VENTS WHEN I TURN ON HEATER, DIFFICULT TO BREATH IN CAR WHEN THIS OCCURS. THIS CONTINUES TO HAPPEN.
WHILE DRIVING THE CAR STARTING SUDDENLY SOUNDING LIKE FIREWORKS WERE GOING OFF. LOUD, AND SCARY NEARLY CAUSING ACCIDENT. CONTINUED TO BLAIR STARTLING LOUD SOUNDS FOR PROLONGED TIME.
THE NATURAL VACUUM LEAK DETECTION PUMP ON MY VEHICLE NEEDS TO BE REPLACED . A REVIEW ON LINE SHOWS THAT THIS DEVICE WHICH IS PART OF THE EMISSIONS SYSTEM IS CONTINUOUSLY BACKORDERED FOR MONTHS. INDICATIING A HIGH FAILURE RATE. THIS PUMP IS ESSENTIAL IN THAT IT PERMITS THE CAR TO BE FILLED AT A GAS PUMP. IN FAILURE YOU CAN ONLY FILL A GALLON AT A TIME BEFORE THE VALVE IN IT CLOSED AND YOU HAVE TO REMOVE THE NOZZLE AND START AGAIN.
FSA # 14E08; FSA # 14M01; FSA # 14M02 APPROX. MILEAGE AT TIME OF FIRST COMPLAINT WAS 1500 MILES. CURRENT MILEAGE IS 119,XXX JANUARY 2018 APPROXIMATE BEGINNING OF COMPLAINTS IS JANUARY 2013. COMPLAINTS ARE: -EXCESSIVE HESITATION / SHUDDER / "WHIPLASH-LIKE" FEELING WHEN SLOW AND NORMAL ACCELERATION IS APPLIED DURING TAKE OFF, IN ALL DRIVING CONDITIONS. -EXCESSIVE GRINDING AND OCCASIONAL CLUNKING NOISE DURING SLOW AND NORMAL ACCELERATION AFTER A COMPLETE STOP. -AS OF JULY 2017, OCCASIONAL GRINDING WITH "CLANKING" NOISE OCCURS WHEN SLOWING DOWN TO A COMPLETE STOP; TYPICALLY AFTER APPROXIMATELY 30 MINUTES OF HIGHWAY DRIVING AND THAN AT THE FIRST STOP. -MAY 2014 TO CURRENT, RED FLUID (TRANSMISSION FLUID) FOUND ON GROUND AFTER BEING PARKED FOR MORE THAN 12 HOURS. FLUID SEEMS TO BE COMING FROM A SHAFT SEAL; AT TIME OF OBSERVATION, CV SHAFT WAS FOUND TO HAVE EXCESSIVE PLAY ((THE SERVICE COMPANY AT THE TIME HAD THE VEHICLE IN THE AIR AND I OBSERVED THE CV SHAFT ROTATING MORE THAN 1 TO 1 1/2 INCHES (APPROXIMATELY) WHEN NO PLAY SHOULD HAVE BEEN PRESENT; I COULD ALSO HEAR THE BEARINGS GRINDING OR RUBBING.)) -VEHICLE SEEMS TO RANDOMLY LOSE POWER DURING FIRST IGNITION STARTUP. I WOULD START THE CAR, A FEW SECONDS LATER IT WOULD HAVE A COMPLETE LOSS OF POWER, I WOULD THAN RESTART IT, AND IT WOULD OPERATE AS NORMAL. APPROXIMATE NUMBER OF THIS OCCURRING IS NO MORE THAN 5 TIMES SINCE JANUARY 2015. -MOST RECENT COMPLAINT, OCTOBER 2017, WHILE ACCELERATING FOR HIGHWAY ON RAMP, VEHICLE LOST COMPLET
ONGOING ISSUE - KEY WAS NOT IN THE IGNITION, YOU HEAR LOUD STATIC COMING FROM RADIO/AUDIO SYSTEM. PLEASE NOTE THIS HAPPENS RANDOMLY WHILE THE CAR IS MOVING OR PARKED - KEY NOT IN IGNITION. THE RADIO NO LONGER FUNCTIONS - YOU HEAR 'CRACKING AND POPPING' REGULARLY AND SOMETIMES THE VOLUME IS STARTLING DRIVING DOWN THE ROAD AND THE AUDIO SYSTEM STARTS BLARING STATIC, YOU JUMP REACTING TO THE NOISE. THIS CAUSES DISTRACTED DRIVING WHICH IS ILLEGAL IN CALIFORNIA AND MANY OTHER STATES. THIS IS A SAFETY ISSUE. THERE ARE HUNDREDS OF COMPLAINTS ONLINE IN MANY BLOGS ABOUT THIS PRODUCT WHO ARE EXPERIENCING THE SAME PROBLEM. INTERVENTION BY NHTSA IS NEEDED BEFORE SOMEONE IS HURT IN AN ACCIDENT FROM BEING DISTRACTED BY THIS BLARING NOISE. SOME CONSUMERS CAN NOT AFFORD TO REPLACE OR REMOVE THE SYSTEMS. ADDITIONALLY DUE TO THE DESIGN OF THE SYSTEM YOU WOULD HAVE TO REPLACE IT WITH ANOTHER FORD PRODUCT SINCE THE AIR VENTS ARE ATTACHED TO THE SYSTEM. PLEASE NOTE WHILE THESE ELECTRICAL/AUDIO STATIC PROBLEMS ARE GOING ON, THE SYNC SYSTEM HASN'T BEEN FULLY OPERATIONAL EITHER. MY STATE DOES NOT ALLOW DRIVING WITH CELLPHONES SO AN UNAVAILABLE SYNC SYSTEM IS NOT ONLY A PAIN BUT PREVENTS COMPLIANCE WITH THE LAW.
MY TRACTION CONTROL OFF KEEPS COMING ON WITH THE CHECK ENGINE LIGHT ALSO AND MY BLUE TOOTH ON THE STEERING WHEEL WON'T WORK . WHEN THE TRACTION CONTROL OFF COMES ON I LOOSE POWER IN MY PEDAL AND ACTS LIKE IT DOESN'T WANNA GO.
THE TRANSMISSION CONTINUES TO SHUDDER AND SHAKE ESPECIALLY IN LOWER GEARS. ITS CAUSING A UNSAFE DRIVING EXPERIENCE. I HAVE OWNED MY FORD FIESTA FOR YEARS NOW (BOUGHT IT OFF THE LOT BRAND NEW) . NOW I HAVE ALMOST 120,000 MILES ON THE VEHICLE. I HAVE HAD THE CLUTCH "RESET" SEVERAL TIMES BUT THE PROBLEM CONTINUES. I HAVE ALSO BROUGHT IT TO THE DEALERSHIP TWO TIMES WHEN FORD - FREE OF CHARGE DECIDED TO REPLACE THE CLUTCH AND COMPONENTS ALL TOGETHER. THE LAST REPLACEMENT WHICH OCCURRED ABOUT A YEAR AGO WAS SUPPOSED TO BE A PERMANENT FIX . UNFORTUNATELY IT IS NOT A FIX AT ALL . ITS SAD TO SAY BUT I HAVE GOTTEN USED TO THE DEFECT IN THE CAR AT THIS POINT. I HAVE BEEN DRIVING IT WITH MOMENTS WHEN THE CAR FEELS LIKE IT WONT MOVE ! . ALMOST ALL THE PASSENGERS IN THE CAR ALWAYS COMMENT ON THE NOISE - CLANKING OF THE CLUTCH AND ALWAYS THE BUCKING SOUND. THEY USUALLY SAY A COMMENT LIKE "DAMN YOU NEED A NEW CAR" OR "ITS JUNK MAN". AT THIS POINT AS I GET MORE MILES ON THE CAR I BOUGHT IT WITH THE INTENT OF OWNING THE CAR FOR MANY YEARS TO COME. HOWEVER, WITH THE POWER TRAIN COMPONENTS BEING UNSAFE IT MAKES IT HARD. I TRIED TO CONTACT FORD CUSTOMER SERVICE OF THE ISSUE JUST THE OTHER DAY AND I HAVE AN OPEN CASE NUMBER. BUT THEY REFEREED ME THAT THEY ARE AWARE OF THE SITUATION AND HAS PLACED A 150K MILE WARRANTY ON THE PARTS. BUT MY ARGUMENT IS WHAT HAPPENS AFTER THE 150K MILES AND IT DOES IT TO THE POINT WHERE IT CANT MOVE ANYMORE. OR BETTER YET WHAT IF IT CAUSES AN ACCIDENT FROM THE POOR PE
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER, SHUDDERED, HESITATED, AND JERKED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
THE DRIVER'S DOOR WILL NOT LATCH SHUT. THE CAR WAS IN THE DRIVE WAY AND WHEN I TRIED TO CLOSE THE DOOR IT WOULD NOT CLOSE.
THE CLUTCH HAS BEEN REPLACED THREE TIMES AND CAR CONTINUES TO HESITATE ,BUCKS, LURCHES FORWARD, AND ENGINE MAKES BUZZING SOUND FEELS LIKE IT'S DRAGGING WHEN DRIVING. MOST RECENTLY AT A STOP SIGN THE CAR ACCELERATED AND LURCHED FORWARD I HAD TWO FEET ON THE BRAKE IT WAS DIFFICULT TO CONTROL.
THE CAR SLIPS AND SUDDENLY GOES OFF WHILE IN MOTION AND ALL THE DASHBOARD LIGHTS COME UP SO IT HAS TO BE LEFT FOR FEW MINUTES AND IT WILL START ALL OVER AGAIN. I GOT A REAL NOTICE FROM A DEALERSHIP WHICH I TOOK TO THEM AND THEY CALLED ME BACK THAT IT WAS FIXED BUT TO MY SURPRISE THE PROBLEM WAS STILL THERE. I SENT SEVERAL EMAILS TO THEM BUT GOT NO RESPONSE BACK FROM THEM.
THE PASSENGER DOOR CAME OPEN WHILE THE CAR WAS IN MOTION IN THE FREEWAY, THERE WAS NO PASSENGER RIDING AT THE TIME, AND THE CAR DOOR WAS LOCKED. THE LATCH CAME LOOSE. THE VEHICLE MILEAGE IS ABOUT 43,200 MILES.
WHILE DRIVING ON THE HIGHWAY A SUDDEN SCREECHING, POPPING AND CRACKING SOUNDS STARTLED ME TO THE POINT I ALMOST HIT ANOTHER CAR, AFTER PARKING THE CAR ON A SIDE STREET AND TURNING IT COMPLETELY OFF THE SOUNDS CONTINUED ON. THE CAR HAS BLUETOOTH AND SYNC WHICH WILL NOT WORK TO TURN OFF THE SOUNDS. BOTH SYSTEMS ARE DOWN. I HAD SOMEONE LOOK AT THE CAR BUT WAS TOLD NOTHING LOOKED WRONG THEY DID HOWEVER CHECK ALL THE FUSES AND SPEAKERS WITH CONFUSED ME. I CHECKED FOR RECALL ON THE CAR BUT FOUND NONE RELATED TO THIS PROBLEM, I DID FIND LOTS OF ONLINE BLOGS AND WEBSITES TALKING ABOUT THE ISSUE. I HOPE YOU CAN INVESTIGATE THIS ISSUE, IT REALLY IS DANGEROUS DRIVING WITH THIS CONDITION
MY DOOR WILL NOT STAY SHUT. I CAN CLOSE IT BUT THE LATCH DOESN'T LOCK AND I'LL HAVE TO DUCT TAPE THE DOOR CLOSED TO GET IT TO THE DEALERSHIP FOR REPAIR. THE PROBLEM OCCURRED AT HOME WHEN I OPENED THE DOOR TO GET STUFF OUT THE BACKSEAT, THEN TRIED TO CLOSE IT AND IT WOULD NOT LOCK. I'VE RARELY USED THIS REAR PASSENGER DOOR SINCE I'M THE ONLY USER OF THIS VEHICLE AND USE THE HATCHBACK TRUNK WITH THE SEATS DOWN, SO I REACH IN OUT THROUGH THE TRUNK MOSTLY.
IT STARTED SMOKING ALL OF A SUDDEN FROM THE ENGINE AREA. I THINK THE MANUFACTURER IS NOT REVEALING THE REAL PROBLEMS IN THE RECALL NOTICE
TL* THE CONTACT OWNED A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED SMOKE FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. AS SHE WAS STOPPING THE VEHICLE, ANOTHER MOTORIST ALERTED THE CONTACT OF FLAMES UNDERNEATH THE FRONT END OF HER VEHICLE. THE CONTACT AND HER PASSENGERS WERE ABLE TO EXIT SAFELY. THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT WAS UNAWARE IF FIRE OR POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC, DEALER, OR THE INSURANCE COMPANY TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT ALSO STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE CONTACT WAS INFORMED TO DIRECT ALL QUESTIONS TO HER INSURANCE COMPANY. THE FAILURE MILEAGE WAS 62,053. ...UPDATED 10/19/17 *BF *JS
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE, THE TECHNICIAN STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE TECHNICIAN STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER TO HAVE THE SHUTTER SYSTEM INSPECTED. AFTER LEAVING THE INDEPENDENT MECHANIC AND DRIVING 35 MPH, THE CONTACT MADE A RIGHT TURN AND THE VEHICLE JERKED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE HOME. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER TSB: 14E08 TO HAVE THE POWERTRAIN CONTROL MODULE REPROGRAMMED AT FREEWAY FORD (9700 LYNDALE AVE S, BLOOMINGTON, MN 55420 (952) 888-9481). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
WHILE DRIVING ON THE EXPRESSWAY MY CAR BEGAN SMOKING AND BEGAN TO OVERHEAT WHICH CAUSED A CRACKED CYLINDER HEAD THAT SPRAYED OIL ALL OVER THE INSIDE OF MY HOOD SPARKING A SMALL FIRE UNDER THE HOOD. THE COMPUTER BEGAN TO SHUT THE CAR DOWN AND DISPLAYED A WARNING MESSAGE THAT STATED SUDDEN LOSS OF OIL PRESSURE, PLEASE PREPARE TO PULL OVER SAFELY. JUST AS I READ THAT MESSAGE THE BRAKES STARTED TO LOCK AND THE STEERING BECAME HARDER TO TURN AS I TRIED TO GET OFF THE NEXT EXIT FROM THE EXPRESSWAY. I REINJURED MY BROKEN ANKLE IN TRYING TO KEEP STOP AND CONTROL THE CAR. ONCE PULLED OVER THE CAR CONTINUED TO SMOKE AND NO LONGER STARTED. I FILED A CLAIM WITH MY INSURANCE AND IT WAS DENIED AS THEY FOUND THE CAUSE WAS DUE TO RECALL MECHANICAL OR ELECTRICAL BREAKDOWN STILL UNDER POWERTRAIN WARRANTY. I WENT ONLINE AND FOUND ON THE FORD MOTOR COMPANY MEDIACENTER WEBSITE THIS RECALL NOTICE DATE 3/29/17. MY VIN # WAS NOT ON THIS LIST BUT TO THE LETTER IS WHAT I EXPERIENCED: FORD ISSUES SAFETY RECALL FOR CERTAIN 2013-15 FORD ESCAPE, FORD FIESTA ST, FORD FUSION AND FORD TRANSIT CONNECT 1.6-LITER GTDI VEHICLES FOR UNDER-HOOD FIRE RISK FORD IS ISSUING A SAFETY RECALL IN NORTH AMERICA FOR APPROXIMATELY 230,000 2014 FORD ESCAPE, 2014-15 FORD FIESTA ST, 2013-14 FORD FUSION AND 2013-15 FORD TRANSIT CONNECT VEHICLES EQUIPPED WITH 1.6-LITER GTDI ENGINES. FORD'S INVESTIGATION OF THESE VEHICLES HAS IDENTIFIED A RISK OF UNDER-HOOD FIRES. IN THE AFFECTED VEHICLES, A LACK OF COOLANT CIRCULATION COULD CAUSE
TRANSMISSION SHUDDERING, SHAKING. DELAYED ACCELERATION AND SOME ACCELERATION ON DECELERATION. HORRIBLE ESPECIALLY BETWEEN FIRST AND SECOND GEARS. CAR JUMPS AND LURCHES FORWARD ON ACCELERATION
THIS HAS HAPPENED 2 TIMES. JAN 20, 2016. FRONT PASSENGER DOOR OPENED IN MOTION ON A CITY STREET. A PASSENGER WAS IN THE SEAT. THE "LATCH" WOULD NOT ALLOW DOOR TO STAY CLOSED. RECALL #15S16/15V-246. WE RECEIVED A LETTER INFORMING US WHAT THE PROBLEM WAS BUT PART WAS NOT YET AVAILABLE FOR REPAIR. LATCH WAS FIXED IN JANUARY OF 2016. JULY 21ST 2017, REAR LEFT PASSENGER DOOR, WITH A PASSENGER IN THE SEAT, FLUNG OPEN WHILE MAKING A RIGHT TURN ON A CITY STREET, DOOR WOULD NOT LATCH AND STAY CLOSED. FORD WOULD NOT COVER THE REPAIR WHEN WE FIRST BROUGHT IT IN BECAUSE THE REPLACEMENT WAS OUT OF THE 1 YEAR WARRANTY. JULY 25, 2017 WERE QUOTED $300 TO GET THE LATCH FIXED. AFTER COMPLAINING WITH FORD AND FORD SERVICE MANAGER WE WERE QUOTED $150, ONLY 1 YEAR WARRANTY. THAT TELLS ME FORD IS NOT CONFIDENT IN THERE PRODUCT OR REPAIR TO ONLY GIVE A 1 YEAR WARRANTY. THE LATCHES WERE APPARENTLY THE NEW AND IMPROVED BUT IT MALFUNCTIONED 17 MONTHS LATER, UNACCEPTABLE, THERE HAS BEEN NO RECALL AS OF AUGUST 1, 2017 FOR THE REPLACED LATCHES.
DOOR IS HAVING TROUBLE LATCHING. SOMETIMES FEELS LIKE THE DOOR IS CLOSES AND COMES UNLATCHED WHILE DRIVING. TRYING TO CLOSE THE DOOR SEVERAL TIMES HAS RESULTED IN A DENT IN THE DOOR AND BROKEN INTERIOR DOOR HANDLE.
2013 FORD FIESTA HAD DOOR LATCHES REPLACED IN JANUARY 2016 UNDER RECALL. NO PROBLEMS HAD OCCURRED WITH THE DOORS PREVIOUSLY ON THIS VEHICLE. 18 MONTHS LATER, THE REPLACED DOOR LATCH FAILED. THE VEHICLE WAS STATIONARY. THE FAILED LATCH WAS ON THE DRIVER'S SIDE REAR DOOR WHICH IS RARELY USED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →