Page 4 of 14 · complaints 151–200 of 668

2013 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Power Train
Filed Jul 25, 201933,000 milesFL

A MONTH AFTER PURCHASE WHEN PUSHING ON THE GAS THE CAR WOULD NOT MOVE SOMETIMES WHILE OTHER TIMES IT WOULD ACCELERATE ON ITS OWN. WAS TAKEN BACK TO WAYNE AKERS FORD WHERE WE PURCHASED AND TOLD THAT IT WAS A TRANSMISSION ISSUE THAT COULD NOT BE FIXED UNTIL THE TRANSMISSION WAS COMPLETELY NON FUNCTIONING. HAVE CONTINUED TO HAVE ISSUES SINCE. THEN I BROUGHT IT TO AL PACKER FORD WEST AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AS THE SUDDEN ACCELERATION OR NO ACCELERATION WAS A KNOWN ISSUE WITH THE TRANSMISSION THAT THEY COULD NOT DO ANYTHING ABOUT. I WAS INFORMED THAT THE WARRANTY WAS EXTENDED FOR THE ISSUES BUT I WOULD HAVE TO WAIT UNTIL THE TRANSMISSION MET FORD'S DEFINITION OF DEFECT OR DEFUNCT. MY 17YR OLD SON DRIVES THIS CAR AND IT IS NOT SAFE.

Power Train
Filed Jul 24, 201918,337 milesTX

MULTIPLE ISSUE'S WITH MY FORD FIESTA (2013) TRANSMISSION. HAVE TAKEN IT TO THE FORD DEALER TO GET THE TCM RE-PROGRAMMED ABOUT 3 TIMES AND HAD IT REPLACED TWICE. TAKEN IT BACK FOR THE SHUTTERING ISSUE.CAR WOULD STALL AFTER MOVING FORWARD FROM A COMPLETE STOP. HAVE HAD THE CLUTCHES REPLACED IN IT. TOOK IT BACK AGAIN ON JULY 5TH 2019 FOR AN ISSUE WITH IT SLAMMING INTO REVERSE. WAS TOLD IT WAS READY ABOUT A WEEK LATER ON JULY 11TH. AFTER PAYING $60, THE SERVICE GUY TELLS ME IT WILL NOT GO INTO DRIVE AFTER LOOKING INTO THE ISSUE. I KEEP CALLING AND KEEP GETTING TOLD THAT THEY ARE WAITING FOR A TOOL TO COME IN TO TRY AND GET INTO DRIVE. TODAY IS JULY 24TH 2019 AND STILL NO CAR.

Engine
Filed Jul 24, 201980,000 milesAZ

TRANSMISSION CONSTANTLY SLIPS. TRANSMISSION SURGES AND STALLS DAILY. THE TRANSMISSION ACTUALLY COMPLETELY WENT OUT 2 DAYS AFTER PURCHASE AND WAS REPLACED - THE TRANSMISSION NEVER WORKED PROPERLY. THIS CAR WAS IN FOR SERVICE ON 4 OCCASIONS AND LEFT SERVICE WITH THE SAME OR WORSE SYMPTOMS. EARNHARDT FORD IN CHANDLER, AZ STATED IT WAS FIXED EACH TIME AND PRETENDED THEY DID NOT FEEL THE SLIPS, SURGES AND STALLS WHEN TEST DROVE WITH ME AFTER SERVICE EACH TIME. I WAS TOLD THERE WAS NOTHING MORE THEY WERE GOING TO DO. **I DO NOT HAVE SERVICE DATES WITH ME AT THIS TIME - THE DATE IN "WHEN DID THIS HAPPEN" IS A GUESSTIMATE OF THE TIME AROUND SERVICING.

Power Train
Filed Jul 24, 2019OH

FORD FIESTA TRANSMISSION. I HAVE BEEN A LONG STANDING FORD CUSTOMER AND HAVE TRIED TO STAND BYE THE COMPANY BUT I CAN NO LONGER BE SILENT REGARDING MY EXPERIENCE WITH THE TRANSMISSION IN THIS CAR. I HAVE HAD THE CAR REPEATABILITY REPAIRED, THE CAR HAS PUT ME AT RISK MULTIPLE TIMES, FORD HAS NOT BEEN TRUTHFUL WITH ME ALONG THE WAY. I HAVE COMMUNICATED DIRECTLY TO FORD MY CONCERNS AND THEY HAVE LEFT ME WITH A CAR THAT IS UNSAFE, UNRELIABLE NOR SHOULD I TRY TO DUMP ON SOME UNSUSPECTING PERSON. THE COMPANY, COURT SYSTEM AND THE FEDERAL GOVERNMENT NEEDS TO WORK TOGETHER TO GET PEOPLE OUT OF THESE CARS ASAP. THIS IS WRONG AND EVERYONE KNOWS IT BUT NOTHING IS BEING DONE, IF THIS INFORMATION NEEDS TO GO TO ANOTHER FEDERAL AGENCY, PLEASE SHARE THIS WITH THEM. THIS CAR HAS BEEN A DEFECTIVE SAFETY HAZARD SINCE DAY ONE SINCE I BOUGHT IT, 8/22/13 AND IT HAS NOR WILL IT EVER BE RIGHT. PLEASE GET INVOLVED WITH THIS SYSTEMATIC SAFETY FAILURE.

Power Train
Filed Jul 23, 201979,500 milesMA

STARTED THE CAR ON ONE HOT AND HUMID DAY AND, WHILE WAITING FOR MY WIFE AND AUNT AT A DRIVEWAY AND WITHOUT TOUCHING THE GEAR SHIFTER, I SAW THE GEAR DISPLAY MOMENTARILY JUMPED FROM PARK TO NEUTRAL AND THEN BACK TO PARK ON THE DISPLAY PANEL. IT HAPPENED A FEW TIMES AND I THOUGHT THAT WAS ODD. THE CAR HAD ALREADY UNDERGONE THREE TRANSMISSION OVERHAULS BEFORE THE EXTENDED WARRANTY ENDED SO I WAS FAMILIAR WITH THE TRANSMISSION PROBLEMS THAT PLAGUED THE CAR, FROM GRINDING GEARS TO SHUDDERING AND SLOW SHIFTING IN LOW SPEED OR AT AN INCLINE, ALL I HAD EXPERIENCED BEFORE. BUT THE SLIPPING GEAR WAS NEW. I DIDN'T THINK MUCH ABOUT IT AT FIRST AND DROVE OFF WHEN MY WIFE AND AUNT GOT ON. AT THE SECOND STOP SIGN, THE GEAR SLIPPED MOMENT AFTER I ACCELERATED FOLLOWING THE STOP. THERE WAS NO WARNING AT ALL ' NO ABNORMAL SOUND, NO WARNING MESSAGE, NO ENGINE LIGHT ON OR BLINKING. THE ENGINE REVVED UP AND THERE WAS NO MORE POWER TO THE WHEELS. ONLY THEN DID I NOTICE THE GEAR DISPLAY SHOWED THE CAR WAS IN NEUTRAL, BUT THE GEAR SHIFTER WAS STILL IN DRIVE. FORTUNATELY, THERE WERE NO OTHER CARS AROUND US. I IMMEDIATELY TRIED MOVING THE GEAR SHIFTER BUT IT WAS STUCK IN DRIVE WHILE THE GEAR WAS IN NEUTRAL. I STOPPED THE CAR AND TRIED AGAIN, TO NO AVAIL. I THEN TURNED OFF THE CAR AND WAS ABLE TO MOVE THE SHIFTER INTO PARK. I TURNED THE CAR BACK ON AND WAS ABLE TO MOVE THE SHIFTER INTO DRIVE, AND THE GEAR COOPERATED. I TURNED AROUND AND GOT BACK TO HOME SAFELY. I HAD COPED WITH ALL OF THE EARLIER TRANSM

Electrical System
Filed Jul 22, 2019IL

SINCE I BOUGHT THIS CAR IN 2012 IT HAS HAD PROBLEMS WITH THE TRANSMISSION EVERY TIME I TOOK IT TO FORD THEY WOULD TELL ME NOTHING WAS WRONG WITH IT OR THAT IT WAS SOMETHING I DID. I TOOK IT BACK IN A FEW YEARS AGO AND IT SEEMS LIKE THE PROBLEM WAS FIXED BUT IT STARTED BACK UP SHORTLY AFTER. SO I JUST STOPPED COMPLAINING ABOUT IT SINCE IT SEEMS IT'S A WILD GOOSE CHANCE. ALSO MY STEREO HAS COMPLETELY CUT OUT AND I'VE HAD IT CHECKED AND MY MECHANIC CAN'T SEEM TO FIND A ANYTHING WRONG WITH OR WHY IT HAS CUT OUT AND IT'S BEEN A YEAR I STILL HAVE YET TO FIGURE OUT THE PROBLEM.

Power Train
Filed Jul 18, 201931,404 milesMI

07I HAVE HAD MANY INSTANCES OF HESITATION, SURGES, BUCKS, JERKS ON ACCELERATION. GOT ERROR MESSAGE "GETTING HOT, PULL OVER AND SHUT CAR OFF". ON LONG TRIP TRANSMISSION OVERTEMP LIGHT CAME ON, WHEN DRIVING AT 40-50 MPH IT WOULD GO OUT OF GEAR AN SLOW DOWN TO ABOUT 20 MPH THEN IT WOULD GO BACK INTO GEAR AND SPEED UP AGAIN. CLUTCH ADAPTIVE NEEDED TO PERFORM A RELEARN. SHIFTS ROUGH OR JERKY WHILE DRIVING, SHUDDERING WHEN ACCELERATING FROM A STOP.

Engine
Filed Jul 18, 2019159,183 milesID

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED. THE CONTACT HAD TO TURN OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO OPERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INITIALLY TAKEN TO ROKSTAD FORD MERCURY (476600 US-95, PONDERAY, ID 83852, (208) 263-3127) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,183.

Power Train
Filed Jul 17, 2019MD

TAMARA RECALL...I AM NOT SURE OF THE YEAR OF THE FIESTA, BUT I RENTED IT SEVERAL YEARS AGO AT LAX AND NOTICED TO MY ALARM THAT IT WAS HAVING TROUBLE SHIFTING AS I DROVE THROUGH MANHATTAN BEACH. FINALLY, IT JUST PLAIN DIED OUT AND I COASTED IT INTO A PARKING LOT AND HAD THE RENTAL GUY COME AND GIVE ME ANOTHER CAR AND RIDE THE PITIFUL FIESTA BACK TO THE AIRPORT, ASSUREDLY IN THE TOW TRUCK. IT WAS THE MOST PITIFUL PERFORMANCE I HAVE EVER EXPERIENCED FROM A RENTAL AND RUINED MY OPINION OF THE AGENCY WHO RENTED IT.

Engine
Filed Jul 17, 2019TN

I HAD TO HAVE THE TRANSMISSION REPLACED AFTER OWNING THE CAR A FEW MONTHS. AT ONLY 30K MILES. THANK GOD IT WAS STILL UNDER WARRANTY. HOWEVER, SINCE THEN, THE CAR HAS CONTINUED TO MALFUNCTION. I HAVE NOT TAKEN IT INTO A DEALER SINCE BECAUSE OF THE OTHER COMMENTS AND COMPLAINTS I HAVE SEEN REGARDING THIS CAR. THE CAR CONTINUES TO JERK FORWARD WHEN MOVING FROM A STOP. THE CAR CONSTANTLY SHUDDERS WHEN DRIVING. THE CAR HESITATES WHEN ACCELERATING. I EVEN HAD TO PULL THE FUSE OUT FOR THE RADIO BECAUSE THE SPEAKERS WOULD CONSTANTLY POP, EVEN WITH THE RADIO OFF. I TRULY BELIEVE THERE IS AN ISSUE EVEN WITH NEW TRANSMISSIONS IN THIS CAR. IF THE TRANSMISSION IS REPLACED, THE SAME PROBLEMS SHOULD NOT CONTINUE. I DO NOT HAVE THE TIME NOR THE MONEY TO KEEP FIXING SOMETHING THAT IS NOT FIXABLE. I WILL CONTINUE TO DRIVE A CAR THAT I FEEL UNSAFE IN UNTIL I CANNOT ANYMORE. ANY HELP IN THIS MATTER WOULD BE GREATLY APPRECIATED. ON THE "WHEN DID THIS HAPPEN" FIELD, I PUT TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY.

Unknown or Other
Filed Jul 17, 201989,338 milesNY

WHILE ACCELERATING AFTER A STOP LIGHT, THE TRANSMISSION STUTTERS VIOLENTLY BEFORE 'KICKING INTO GEAR' AND ACCELERATING LIKE EXPECTED. IT'S EVERYDAY.

Power Train
Filed Jul 16, 201976,000 milesTN

I HAVE HAD MY CAR FOR OVER 2 YEARS NOW AND IN THE TIME IT'S BEEN BUILT IT'S WORKING ON ITS SIXTH DPS6 CLUTCH REPLACEMENT ! AVERAGE FAILURE IS EVERY 20,000 MILES ! IT NOW HAS 96500 ON IT AND THE WARRANTY IS CLOSE TO EXPIRING AND FORD SHOWS NO INTEREST IN COVERAGE AFTER THE EXPIRATION OF SAID WARRANTY AT 100K MILES

Power Train
Filed Jul 16, 201970,000 milesMI

MANY DANGEROUS INSTANCES WHEN THE CAR WOULDN'T ACCELERATE, JERKS, LURCHES WHEN "ACCELERATING". HAD THE CAR IN FOR "REPAIRS" WELL OVER 10 TIMES AND IT IS NOT FIXED. I CANNOT AFFORD ANOTHER CAR AND THESE PROBLEMS HAVE BEEN GOING ON FOR YEARS. SHOULDN'T HAVE TO FEEL LIKE MY LIFE IS AT RISK EVERY TIME I AM DRIVING TO AND FROM WORK.. I HAVE TO MAKE DECISIONS WHEN DRIVING WITH THE CONSIDERATION THAT THE CAR MAY NOT ACCELERATE DUE TO KNOW TRANSMISSION ISSUES. MANY TIMES ON THE HIGHWAY WHEN IN A DANGEROUS SITUATION I COULD NOT ACCELERATE TO GET OUT OF THE SITUATION. LUCKY I HAVEN'T BEEN INJURED DUE TO THESE KNOWN FAULTY TRANSMISSIONS THAT EXECUTIVES AT FORD RELEASED ANYWAY. . WHEN TURNING, 99% OF THE TIME THERE IS NO ACCELERATION WHATSOEVER UNTIL THE CAR STRAIGHTENS OUT. LURCHING, LUNGING UNCONTROLLABLLY AND CONSTANTLY. VERY DANGEROUS WHEN PUTTING THE FOOT ON THE ACCELERATOR AND ALL THAT HAPPENS IS THE CAR REVS UP. LURCHING, LUNGING, BUMPING, GRINDING. FORDS EXPLANATION IS THAT IT IS A HYBRID AUTO/MANUAL TRANSMISSION AND PEOPLE THAT OWN THIS TYPE OF TRANSMISSION ARE NOT USED TO IT. NO. I HAVE OWNED MANY MANUAL TRANSMISSIONS. THE DESIGN IS FAULTY AND THEY SHOULD BE TAKE RESPONSIBILITY FOR PUTTING PROFITS OVER THE SAFETY OF THEIR CUSTOMERS.

Power Train
Filed Jul 16, 20195 milesOH

I HAVE HAD NOTHING BUT TRANSMISSION PROBLEMS WITH THIS CAR SINCE THE FIRST DAY I BOUGHT IT AND DROVE IT HOME. I AM PART OF THE LAW SUIT AGAINST FORD WITH THE TRANSMISSION CASE

Power Train
Filed Jul 16, 20195 milesKS

I'M GETTING U3003, AND JUST DRIVING LESS THEN 40 MILES PER HOUR MY CAR JUST SHUTTER-AN LOSE POWER HAVE TO PULL OFF SIDE OF ROAD. THEN WOULD SIT AWHILE TRY TO RESTART IT GIVE CHECK ENGINE LIGHT ON. I ALMOST GOT HIT ON THE ROAD ON CITY STREET IN MOTION. HAD BUY ANOTHER CAR IT SIT IN PARKING LOT NOW.

Electrical System
Filed Jul 16, 2019IN

TRANSMISSION IS JUNK AND THE RADIO DOESN'T WORK ANYMORE AND HAVE AN ELECTRICAL PROBLEMS WITH MY WINDOWS

Structure › Body
Filed Jul 15, 2019MD

SECOND DOOR LATCH BROKE IN LESS THAN TWO WEEKS APART FROM THE LAST DOOR LATCH FAILURE. SUBMITTED COMPLAINT NUMBER 11222994, ABOUT REAR PASSENGER DOOR LATCH FAILURE. TOOK THAT IN TO BE FIXED JULY 3RD. NOW MY FRONT PASSENGER DOOR IS BROKEN. HAVEN'T SEEN AN INVESTIGATION STARTED AND HAVE NOT BEEN REACHED TO ABOUT MY PREVIOUS COMPLAINT. I AM NOW WORRIED ABOUT MY CHILD AND AM SCARED EVERY TIME I PUT HER IN THE BACK SEAT I'M WONDERING WHEN WILL THIS DOOR BREAK? WHEN WILL FORD START AN INVESTIGATION AND GET THIS FIXED? PUT OUT ANOTHER RECALL! AND WHEN I CALL THE DEALERSHIP TO MAKE AN APPOINTMENT FOR THEM TO FIX MY VEHICLE THEY SAY THEY DON'T HAVE AN APPOINTMENT TIL THE BEGINNING OF AUGUST. THIS IS A SAFETY ISSUE AND NEEDS TO BE RESOLVED ASAP! I DON'T WANT TO WAIT THREE WEEKS FOR SOMETHING THAT SHOULD BE FIXED ASAP!

Power Train
Filed Jul 15, 201945,000 milesNV

MY TRANSMISSION IS SLIPPING HAD THE RECALL FIX ABOUT 2 YEARS AGO AND IT IS SLIPPING AGAIN AND IT IS DOING THIS WHEN I AM DRIVING IT

Unknown or Other
Filed Jul 12, 201979,000 milesTX

BACK IN MAY, I GOT A CAR FROM ABILENE USED CAR SALES THAT I AM CURRENTLY LEASING FROM. AFTER A FEW WEEKS, THE PASSENGER DOOR LOCK BEGAN TO MALFUNCTION, IT WOULD TAKE MULTIPLE SLAMS TO KEEP THE DOOR CLOSED. AFTER A COUPLE MORE WEEKS, THE BACK RIGHT PASSENGER DOOR BEGAN DOING THE SAME THING. ANOTHER WEEK LATER, THE DRIVER'S DOOR WAS ALSO BEING DIFFICULT TO CLOSE. SO, WITHIN A MONTH, 3 OF THE 4 DOORS WOULD REQUIRE HARD SLAMMING TO CLOSE. SOMETIMES THEY WOULDN'T CLOSE AT ALL & BECAUSE OF THIS, I DO NOT FEEL SAFE DRIVING IN MY OWN VEHICLE. I WOULD LIKE FORD TO DO SOMETHING ABOUT THIS & HELP ME GET THIS FIXED

Power Train
Filed Jul 12, 201974,000 milesMS

I`VE HAD PROBLEM WITH THIS CAR SINCE PURCHASE CONCERNING THE TRANSMISSION

Power Train
Filed Jul 11, 201985,000 milesIL

DELAY IN ACCELERATING ESPECIALLY AT HIGHWAY SPEEDS. I CAN'T EVEN ATTEMPT TO PASS ON TWO-LANE ROADS BECAUSE I CAN'T TRUST THE CAR TO ACCELERATE. IN CRUISE CONTROL, SOMETIMES IT WON'T DECELERATE (ALTHOUGH IT RESPONDS TO BRAKING). THE TRANSMISSION IS NOW DEAD AND MUST BE REPLACED DESPITE THE CAR HAVING ONLY ~85K MILES. IT WAS SERVICED BY FORD UNDER THE POWER TRAIN RECALL A COUPLE YEARS AGO. I DON'T EXPECT ACTION ON THIS. I'M JUST FRUSTRATED TO HAVE TO SPEND $2K ON A 2013 CAR. I REFUSE TO LET FORD WORK ON MY CAR BECAUSE THEY HAVE NEVER FIXED IT. I TRUST MY MECHANIC MORE.

Power Train
Filed Jul 11, 201927,000 milesMO

TRANSMISSION SHUDDERS, STALLS, ERACTIC STARTS, EXCESSIVE TRANSMISSION NOISE AND STALLS OUT WITH RPMS GOING TO OVER 5 WHILE THE CAR STALLS. WHEN STALL HAPPENS IT TAKES ABOUT 40 SECOND TO RE ENGAGE THEN THAT A HARD SHIFT. THIS CAR SHOULD HAVE A RECALL ON THE TRANSMISSION. ALSO THE DEALER AND FORD BOTH KNEW OF THIS PROBLEM AND NEITHER ADVISE ME OF IT . IF I HAD KNOW OF THIS PROBLEM I WOULD NOT HAVE PURCHASED THIS CAR. IN LESS THAN ONE YEAR FORD HAS REPLACED THE CLUTCH TWICE AND IT IS IN NEED OF A THRIRD REPAIR.

Air Bags
Filed Jul 5, 201984,536 milesMD

TAKATA RECALL - ON TUESDAY 25TH OF JUNE, THECAR STARTED SLOWING DOWN AND ACTING A LITTLE WEIRD. NO MATTER HOW MUCH I GAVE IT GAS IT WENT INTO TURTLE MODE AND CUT OFF. I TOWED IT TO DARCARS FORD IN LAHNAM, MD. THE TWO WARRANTIES ON THE VEHICLE EXPIRED SO I BOUGHT EXTENDED WARRANTY. THE WARRANTY COMPANY IS TELLING ME THEY DON'T REPLACE CLUTCH BARREN- SHIFT FORK A- SHIFT FORK B AND SEAT BELT LIGHT WHICH IS ON. NOW I HAFT TO PAY 180.00 DOLLARS FOR A DIAGNOSTIC TEST AND IT STILL NEEDS ANOTHER TEST FOR THE SEAT BELT LIGHT. WHAT AM I TO DO IF FORD DOES NOT HELP WITH THIS PROBLEM.

Structure › Body
Filed Jul 1, 201945,600 milesTN

DRIVER SIDE DOOR LATCH WILL NOT CATCH AND FLIES OPEN. LUCKILY WHEN THE LATCH MALFUNCTIONED I WAS IN A PARKING LOT AND NOT DRIVING. I LEFT MY CAR IN MY WORK PARKING LOT IN THE AM AND CAME OUT OF WORK IN THE PM TO REALIZE THAT MY CAR DOOR DID NOT LATCH WHEN I SHUT IT AND NO LONGER LATCHES. TOOK TO LOCAL FORD DEALERSHIP (LANCE CUNNINGHAM FORD - KNOXVILLE TN) AND WAS TOLD IT WOULD BE 456.00 TO FIX. WHEN ASKED ABOUT THE RECALL FOR THE EXACT PROBLEM (SAFETY RECALL 15S16) I WAS TOLD THAT MY CAR DID NOT QUALIFY. THE CAR HAS 45,600 MILES ON IT.

Structure › Body
Filed Jun 30, 2019105,000 milesGA

MY 2013 FORD FIESTA DOORS HAVE BECOME UNLATCHED 4 TIMES. THE FIRST TIME WHILE I WAS DRIVING ON THE THE HIGHWAY, THE SECOND TIME WHILE I WAS DRIVING ON THE CITY STREET, THE THIRD TIME WHEN I MADE A RIGHT TURN ON THE CITY STREET AND THE 4TH TIME DRIVING HOME ON THE CITY STREET. I HAVE HAD TO ATTACH CORDS TO MY DOORS TO KEEP THEM CLOSED EACH TIME THEY HAVE SWUNG OPEN. I TOOK THE CAR TO GWINNETT PLACE FORD 3 TIMES BUT THE 4TH TIME I TOOK THE CAR TO ANGELA KRAUS FORD TO GET OUT OF THE VEHICLE. MY CHILDREN HAVE BEEN IN THIS VEHICLE WITH THE DOOR LATCH FAILING. INSTEAD OF FORD GETTING ME OUT THAT VEHICLE AND REPLACING IT WITH ANOTHER WITH THE SAME VALUE THEY INSTEAD TREATED ME TWICE AS IF I WAS A REGULAR CUSTOMER TRADING IN THE CAR AND I WAS ASKED TO PUT MONEY DOWN FOR ANOTHER VEHICLE AND ADD A CO-SIGNER, WHICH I DON'T HAVE SO I WAS DENIED ANOTHER VEHICLE. I PURCHASED THE CAR FROM US AUTO SALES AND THEY TOO ALLOWED ME TO DRIVE AWAY FROM THE LOT WITH CORDS HOLDING MY DOOR TOGETHER BECAUSE THEY COULDN'T APPROVE ME FOR ANOTHER CAR. I REFUSE TO PUT MY CHILDREN AND MYSELF BACK IN THAT DANGEROUS VEHICLE. I DON'T KNOW WHAT TO DO NOW, THE CAR IS JUST SITTING IN MY PARKING LOT WITH CORDS KEEPING THE DOOR CLOSED.

Unknown or Other
Filed Jun 27, 2019MD

REAR PASSENGER DOOR WON'T LATCH. WHEN CAR IS IN LOCKED MODE, YOU CAN OPEN THE DOOR WITHOUT PULLING THE DOOR HANDLE. WHEN IN MOTION DOOR WILL SWING OPEN.*DT CONSUMER STATED BOTH LATCHES WERE REPLACED, REAR PASSENGER AS WELL AS THE PASSENGER DOOR LATCH. VIN IS INVALID.*JB

Power Train
Filed Jun 25, 2019AZ

WHILE ON STREETS, TRANSMISSION NOISES LIKE ROCKS, CLICKING, AND JERKING OCCURS CONSTANTLY CONTRIBUTING TO FAILURE TO PROCEED SMOOTHLY FROM A STOP AND WHEN ATTEMPTING TO SLOW DOWN IN PREPARATION OF STOPPING. AT TIMES, THERE IS A SUDDEN SLIPPING WITH JERKING FORWARD, ESPECIALLY IF TRAFFIC AHEAD IS SUDDENLY SLOWING DRAMATICALLY. AT TIMES, WHILE SLOWING TO A FULL STOP, THE VEHICLE "JUMPS" FORWARD THEN STOPS. WHILE SLOWLY TURNING LEFT OR RIGHT OR A U-TURN, THE CAR DELIBERATELY BUCKS AND HESITATES BEFORE COMPLETING THE TURN. THESE CONDITIONS ARE A DAY TO DAY COMMON OCCURRENCE. SPEED OR THE LENGTH OF DISTANCE OR TIME IN USE DOES NOT CHANGE THE STATED CONDITIONS, SOUNDS, OR OCCURRENCES. IT HAS BECOME SCARY TO DRIVE, ESPECIALLY AFTER DRIVING AN HOUR OR MORE ON THE FREEWAY AND WHEN I EXIT THE FREEWAY, THE TRANSMISSION AND BRAKING CONDITIONS ARE SO MAGNIFIED THAT SLOWING AT THE END OF A RAMP TO STOP IS FORCEFUL. NOT NORMAL. I HAVE HAD THE BEGINNING OF THESE PROBLEMS SINCE I PURCHASED THIS VEHICLE 6/17/15. OF COURSE THE PROBLEMS, THE DETECTION OF NOISES AND SUDDEN UNUSUAL MOVEMENTS DID NOT OCCUR ALL AT ONCE. I TOOK MY VEHICLE TO KINGMAN'S FORD DEALER FOR ALL MAINTENANCE WHILE IN AZ AND TO A FORD DEALER IN CA. I ASKED THAT MY DESCRIPTION OF PROBLEMS I HEARD AND FELT BE WRITTEN IN THE REPORT OR COMPLAINT SECTION OF EVERY SERVICE REPAIR FORM BUT IT WAS NEVER DONE. ON 4/8/2016, FORD DEALER IN KINGMAN, AZ CALLED ME TO INFORM ME THAT THEY HAD JUST RECEIVED THE NECESSARY PARTS TO CORRECT ALL TH

Latches/Locks/Linkages › Doors › Latch
Filed Jun 24, 201992,000 milesMD

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT WHEN THE DOORS WERE CLOSED, THEY DID NOT LATCH. THE CONTACT CALLED WALDORF FORD AT 301-234-7591 (LOCATED AT 2440 CRAIN HWY, WALDORF, MD 20601) AND WAS INFORMED TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 24, 2019NC

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT CELLA FORD (3210 DOCTOR M.L.K. JR BLVD, NEW BERN, NC 28562, (252) 638-4011) REPAIRED THE VEHICLE PER AN UNKNOWN RECALL REGARDING THE DOOR LATCHES. IMMEDIATELY AFTER LEAVING THE DEALER, THE REAR PASSENGER DOOR LATCH FAILED AGAIN AND WAS REPLACED FOR FREE. OVER TIME, EACH OF THE DOOR LATCHES THAT WERE REPLACED PER THE RECALL ALSO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Power Train
Filed Jun 17, 201947,575 milesTX

WHEN PREPARING TO STOP AT A RED LIGHT, THE CAR SUDDENLY SURGED FORWARD. I PULLED INTO A PARKING LOT AND AGAIN, WHEN TRYING TO STOP, THE CAR SURGED FORWARD.

Unknown or Other
Filed Jun 12, 201986,000 milesTX

I AM GETTING A LOUD STATIC POPPING SOUND FROM THE RADIO.. RADIO TURNS OFF AND ON .LIGHTS INSIDE THE DASHBOARD FLASH ON AND OFF. HEADLIGHTS DIM..THE NOISE IS VERY LOUD AND SCARY. IT HAPPENS INTERMITTING NO SPECIAL TIME .. AT TIMES MAKES THE NOISE AND THE CAR ISN'T EVEN ON. IT HAS HAPPENED WHEN I AM DRIVING AND AT TIMES WHEN I OPEN THE CAR DOOR. I NEVER KNOW WHEN ITS GOING TO HAPPEN

Service Brakes
Filed Jun 9, 2019140,000 milesSC

I AM THE OWNER OF A 2013 FORD FIESTA SE. I TAKE MY CAR FOR REGULAR MAINTENENCE. I REPLACED MY FRONT AND REAR BRAKES IN DECEMBER. A MONTH OR TWO AGO I FELT AN ANOMALY IN MY SUSPENSION AND BRAKES. THE CAR KEPT FEELING LIKE HAD A SHIMMY WHILE DRIVING. IT ALSO STARTED MAKING A WEIRD NOISE. I HAD MY VEHICLE VISUALLY INSPECTED AND NOTHING WAS NOTED. I FINALLY TOOK MY VEHICLE TO KENDRICKS BODY SHOP IN AIKEN, SC AND THEY TOLD ME THAT MY BRAKES HAD FAILED CAUSING THEM TO GO THROUGH THE REAR BACKING PLATE. I WAS ALSO INFORMED THAT MY VEHICLE NEEDED TO BE TOWED AND IT WAS NOT SAFE TO DRIVE.

Unknown or Other
Filed Jun 4, 201960,600 milesCT

CHECK ENGINE LIGHT WENT ON. ERROR CODE P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 1); REPLACE THE CATALYTIC CONVERTER WAS SUGGESTED. FORD IS CLAIMING THIS IS NOT UNDER WARRANTY, HOWEVER THE EPA.GOV WEBSITE STATES THE CLEAN AIR ACT CARS ARE TO HAVE AN 8 YR/80K MILES WARRANTY. FORD DENIES KNOWLEDGE OF THIS LAW.

Power Train
Filed Jun 2, 2019130,000 milesMO

THE AUTOMATIC TRANSMISSION FAILS TO ENGAGE WHEN SHIFTED INTO ANY GEAR. THE ENGINE REVS BUT THE TRANSMISSION DOESN'T GO INTO GEAR AND THE CAR WILL NO MOVE. SOMETIMES THE SHIFTER WILL NOT COME OUT OF "PARK". SOMETIMES THE CAR WILL NOT START. TURNING THE KEY FROM "OFF" TO "ON" MAY, OR MAY NOT, ALLOW THE CAR TO START AND THE GO INTO GEAR. THIS CAN HAPPENED AFTER BACKING OUT OF A PARKING SPOT, AND THEN SHIFTING INTO "D" (DRIVE). IT HAS ALSO HAPPENED WHEN STOPPED AT A TRAFFIC LIGHT, AND THEN THE CAR WILL NOT MOVE.

Electrical System
Filed May 28, 201996,000 milesWI

THE HEADLIGHTS QUIT WORKING. I WAS OUT SHOPPING AND FINISHED AT JUST ABOUT SUNSET. I WENT TO TURN THE HEADLIGHTS ON BUT NO LIGHTS BUT ALL THE RUNNING LIGHTS WERE ON. I TURNED THE SWITCH ON AND OFF REPEATEDLY STILL NO HEADLIGHTS; TRIED THE HIGH BEAMS, THEY WORKED. I DROVE HOME WITH THE HIGH BEAMS ON AND WAS CONSTANTLY FLASHED BY ON COMING TRAFFIC. THE NEXT MORNING I CHECKED THE FUSES THEN THE RELAYS FOR LOW BEAM. FOUND THE PROBLEM - RELAY R11 HAD A BADLY CORRODED PRONG WHICH BROKE OFF IN THE BOX ITSELF. I CAN NOT PULL THE CORRODED PRONG OUT - NOR CAN I DRIVE A NIGHT UNTIL THE ENTIRE UNIT IS REPLACED. MY WIFE IS ON HOSPICE AND THIS COULDN'T HAVE HAPPENED AT A WORST TIME. AFTER RESEARCHING ONLINE, IT SEEMS THAT MINE IS NOT AN ISOLATED PROBLEM AT ALL, BUT NONE THE LESS IS VERY DANGEROUS.

Unknown or Other
Filed May 26, 2019SC

I HAVE A COMPLAINT AGAINST CLINTON FAMILY FORD IN ROCKHILL SC MY CAR HAD A RECALL ON IT WHILE UNDER FACTORY WARRANTY BUT IT WAS IN SERVICE THERE TWICE BUT THE PROBLEM WAS NEVER FIXED NOW THAT MY EXTENDED WARRANTY IS OUT AND I'M HAVING THE SAME PROBLEM THEY WON'T FIX IT THEY WANT TO CHARGE ME 1887.28 DOLLARS FOR SOMETHING THAT WASN'T FIXED WHILE UNDER FACTORY WARRANTY MY NUMBER IS [XXX] IS MY NAME THEIR NUMBER IS 803 366 3161 MY EMAIL IS [XXX] PLEASE HELP ME RESOLVE THIS PROBLEM THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Electrical System
Filed May 24, 201967,000 milesLA

TURN SIGNALS STOPPED WORKING, REPLACED BULBS WITH NO LUCK. CHECKED FUSES AND IT WAS BLOWN, REPLACED FUSE AND IT WORKED FOR ABOUT 45 MINUTES THEN BLEW THE FUSE AGAIN. EVERY TIME WE REPLACE THE FUSE IT BLOWS WITHIN AN HOUR. RADIO STOPPED WORKING AND WOULD MAKE VERY LOUD POPPING NOISE WHILE DRIVING. WE FINALLY HAD TO PULL THE FUSE FOR THE RADIO TO MAKE IT STOP. SO NOW THERE IS NO WORKING RADIO AS WE ARE AFRAID TO REPLACE THE FUSE. MY DAUGHTER DRIVES THIS LEMON DAILY AS IT IS HER ONLY TRANSPORTATION TO WORK. SHE STILL OWES MORE FOR THE CAR THAN SHE COULD GET IF SHE TRIED TO TRADE IT IN ON SOMETHING ELSE. THIS CAR NEEDS TO BE CLASSIFIED AS A LEMON AND TAKEN OFF THE ROADS. SHE HAS HAD NOTHING BUT PROBLEMS SINCE SHE BOUGHT IT, BUT SHE DIDN'T GET IT NEW SO BY THE TIME SHE BOUGHT IT OF COURSE THERE WAS NO WARRANTY AND NOW SHE IS STUCK WITH IT. ALSO, SHE PREVIOUSLY HAD TO PUT IT IN THE SHOP DUE TO TRANSMISSION ISSUES. SHE STOPPED AT A RED LIGHT AND ON TAKE OFF THE CAR WOULDN'T GO, RPMS WERE AROUND 3000 AND ALL WARNING/MESSAGE LIGHTS WENT OFF AT THE SAME TIME. FOUND OUT THERE WAS A RECALL ON HER CAR THAT WE NEVER KNEW ABOUT WHEN WE PURCHASED IT FROM THE DEALER.

Fuel/Propulsion System
Filed Apr 26, 20191,000 milesAZ

PARKED AND ENGINE OFF: WHEN REFUELING, THE GAS BUILDS UP, AS IT "BURPS" GAS SPILLS OUT UNDER THE CAR WHEEL AND ON TO THE PAVEMENTS. THE REFUELING TAKES FOREVER, SINCE WE PURCHASED IT - WE SMELLED OUR HANDS & SHOES SMELLING LIKE GAS, BUT DIDN'T CONNECT IT IMMEDIATELY TO FUEL SYSTEM ISSUE SINCE IT WAS A NEW CAR.

Electrical System
Filed Apr 14, 201981,000 milesNY

SENSOR ON MY CAR IS SAYING MY TRUNK IS OPEN AND IT'S NOT. ALSO, WHEN I UNLOCK MY CAR THE TRUNK POPS OPEN. INTERIOR LIGHTS WONT TURN OFF.

Power Train
Filed Mar 30, 201976,000 milesCA

MY TCS GOES OFF WITHOUT ME SETTING THIS FEATURE AND THEN MY CAR ROLLS BACKWARDS EVEN WHEN IT'S IN THE DRIVE GEAR.

Structure › Body
Filed Mar 18, 201945,000 milesVA

FORD FIESTA 2013 DOOR LACTH NOT WORKING. DOOR FLEW OPEN AS DRIVER WAS DRIVING DOWN A HIGHWAY. DRIVER HAD TO HOLD DOOR AND DRIVE TO SAFETY, THEN TIE THE DOOR WITH A STRING TO GO HOME. FORD TED BRITT CHANTILLY SERVICE MANAGER REFUSED TO FIX, AND FORD CUSTOMER SERVICE REFUSED TO FIX. THE RECALL NOTICE IS ON THE INTERNET RECALL NO. 15S16. NOTICE SAYS ALL SHOULD BE REPLACED, BUT FORD HAS REFUSED TO REPLACE, SAYING VIN NUMBER IS NOT INCLUDED

Engine
Filed Mar 15, 2019121,500 milesGA

PURGE VALVE CAUSED FUEL TANK TO BE SUCKED IN 3/4 OF AN INCH. WHILE DRIVING I HAVE SURGING AND WHEN STOPPED THE IDLE IS ERRATIC AND BOUNCES BETWEEN 1000 TO 2000 RPM. CAUSES CODE P0300 TO COME AND GO AND ALSO P0497 TO COME AND GO. EXTREMELY HARD FOR DEALERSHIPS TO FIND THE PROBLEM. I HAVE VIDEO AND PICTURE PROOF OF ISSUE.

Electrical System
Filed Mar 13, 2019152,000 milesWI

HEADLIGHTS QUIT WORKING. BROUGHT IT TO AUTO PARTS STORE. MANAGER STATED THAT RELAY FUSE FOR THE LOW BEAMS WAS FULLY CORRODED AND ONE OF THE PRONGS BROKE OFF IN THE FUSE BOX. HE SAID THE FUSE BOX LOOKS POORLY DESIGNED AND ALLOWS SAND AND WATER TO ENTER. PRONG STUCK IN FUSE BOX -- NOT SURE HOW MUCH IT WILL COST TO GET OUT - CAN'T REACH IT WITH A TWEEZERS OR ANYTHING ELSE. I LIVE IN THE MIDWEST WHERE THEY PUT SALT ON THE ROADS WHICH MAY BE THE ROOT OF THE PROBLEM. LOOKS LIKE THERE MAY BE A RECALL IN CANADA FOR THIS SAME ISSUE BUT NONE IN THE USA. INTERNET SEARCH SHOWS MANY PEOPLE HAVING THE SAME ISSUE.

Power Train
Filed Feb 20, 201968,000 milesAZ

SHIFTING FROM FIRST AND SECOND GEAR IS GETTING HARDER AND HARDER. TAKING OFF AND GOING TO SHIFT IS GETTING WHERE IT FEELS STUCK. IT HAPPENS A LOT WHEN I'M TAKING OFF.

Power Train
Filed Feb 12, 201975,000 milesCA

TRANSMISSION KICKS OUT OF GEAR WHEN GOING INTO 3RD GEAR. MANUAL TRANSMISSION.

Structure › Body
Filed Jan 28, 201978,000 milesCA

DRIVER DOOR LATCH WON'T CLOSE AND LATCH. VEHICLE WAS PARKED. CALLED FORD DEALER WHO STATED MY VEHICLE DOES NOT HAVE A RECALL. RESEARCH INDICATES THERE'S A PROBLEM WITH MY VEHICLE YEAR, MAKE AND MODEL DOOR LATCHES. PLEASE HELP!

Latches/Locks/Linkages › Doors › Latch
Filed Dec 31, 2018156,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO CLOSE AND THE DOOR AJAR INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 156,000.

Structure › Body › Door
Filed Dec 28, 2018OK

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

Steering
Filed Nov 28, 201860,000 milesMO

WHILE DRIVING THE POWER STEERING SUDDENLY FAILED MAKING STEERING EXTREMELY DIFFICULT NARROWLY AVOID ACCIDENT

Service Brakes
Filed Nov 19, 2018117,000 milesPA

TL* THE CONTACT OWNS A 2013 FORD FIESTA. ON SEVERAL OCCASIONS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RELEASE WHEN THE CONTACT'S FOOT WAS REMOVED FROM THE BRAKE PEDAL AND SEIZED. THE VEHICLE WAS TAKEN TO B.J. MAUER MOTOR COMPANY (LOCATED AT 327 ALWINE RD, BOSWELL, PA 15531, (800) 322-1924) WHERE IT WAS DIAGNOSED THAT THE BRAKE HOSE AND BRAKE CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TT CONSUMER STATED HYDRAULIC CONTROL UNIT, MASTER CYLINDER WAS REPLACED. ROTORS, CALIPERS AND HOSES CHANGED TO TROUBLE SHOOT. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →