BOUGHT A 2013 FORD FIESTA BRAND NEW AND I HAVE HAD NOTHING BUT ISSUES WITH IT. IT FEELS LIKE SOMETHING IS GETTING CAUGHT WHEN I TRY TO ACCELERATE AND THEN WHEN IT DOES ACCELERATE IT JERKS, AND GRINDS AND ALL SORTS OF OTHER NOISES. WHEN I AM IN STOP-GO TRAFFIC IT FEELS LIKE IT IS BOUNCING UP AND DOWN AND AT POINTS I AM BEING JERKED IN MY SEAT ALONG WITH THE CAR. GOING UP A HILL IS THE WORST OF ALL BECAUSE IT MAKES NOISES AND SOUNDS/FEELS LIKE IT IS GOING TO STALL- SOMETIMES JUST TRYING TO GET UP A HILL FEELS LIKE I AM TRYING TO DRIVE THROUGH THICK MUD. I HAVE TAKEN IT BACK TO FORD SEVERAL TIMES AND THEY TELL ME IT IS NOTHING. ONE TIME THE LADY WHO WAS SCHEDULING THE APPOINTMENT TOLD ME THAT HER CAR DOES IT BUT IT IS NORMAL AND SOMETHING THAT YOU HAVE TO GET USED TO BECAUSE OF THE TRANSMISSION. WHEN I GET MY SHEET BACK AFTER I HAVE HAD IT IN THE SHOP THEY BARELY AND VAGUELY ACKNOWLEDGE HOW THEY CHECKED THE PROBLEM AND STATE THEY COULDN'T FIND ANYTHING. THERE IS NO WAY THAT IT IS NORMAL TO BE APPREHENSIVE WHEN DRIVING YOUR BRAND NEW CAR BECAUSE YOU ARE NOT SURE THAT YOU ARE GOING TO BE ABLE TO ACCELERATE IN TIME TO PULL OUT INTO TRAFFIC. *TR
2013 Ford Fiesta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
THE TRANSMISSION MAKES ALL KIND OF NOISES, JERKS, BOGS DOWN, AND HAS EVEN ALMOST STALLED GOING UP A HILL I'VE TAKEN IT TO FORD AND THEY SAID ITS "NORMAL". *TR
I BOUGHT A NEW 2013 FORD FIESTA IN NOVEMBER OF 2012. I HAVE HAD NOTHING BUT PROBLEMS SINCE. IT HAS BEEN IN THE SHOP MORE THAN 3 TIMES, ONCE WAS A BROKEN CATALYTIC CONVERTER, THE OTHER TIME WAS A SOAKED CLUTCH, AND ANOTHER TIME WAS TO GET RECALIBRATED. THIS CAR HAS ACCELERATION ISSUES AND ALMOST CAUSES MANY ACCIDENTS FOR ME, IT IS SHAKY AND BUMPYS, AND JUMPY. EVERYTIME I TAKE IT IN THERE IS SOMETHING WRONG WITH AND THEY ADVISED ME ITS NOT NORMAL FOR NEW CARS, WHEN I READ THE REVIEWS EVERYONE HAS THE SAME ISSUES. THERE IS ALSO A ROLL BACK WHEN YOU STOP AND PRESS THE GAS TO GO, I HAVE ALMOST HIT MULTIPLE CARS IN FRONT OF ME BECAUSE OF THIS. *TR
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE HESITATED AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,426 AND THE CURRENT MILEAGE WAS 20,300.
CAR, JUMPS FORWARD WHEN ENGAGING FROM A STOP, AND LOUD NOISE HEARD ON DRIVER'S SIDE WHEN TURNING. CAR WOULD NOT START HAD TO TOW IT TO DEALERSHIP. *TR
I OWN A 2013 FORD FIESTA. WE BOUGHT IT NEW OFF THE LOT. A MONTH AFTER PURCHASE THE VEHICLE'S TRANSMISSION STARTED TO SPUTTER AND FAIL TO SHIFT INTO GEAR. SEVERAL TIMES IT WAS A LITTLE NERVE RACKING AND UNSAFE BECAUSE THE VEHICLE WOULD FAIL TO ACCELERATE IN A TIMELY MANNER. THIS IS A BIG PROBLEM WHEN YOU TRY TO MERGE WITH TRAFFIC OR PASS ANOTHER VEHICLE, OR EVEN TRAVEL THROUGH AN INTERSECTION. WE HAVE TAKEN THE VEHICLE TO FORD 4 DIFFERENT TIMES TO GET FIXED AND NOTHING SEEMS TO WORK, IT JUST GETS WORSE. NOW THE VEHICLE SHAKES WHEN THE TRANSMISSION TRIES TO SHIFT, MY WIFE HAD TO PULL OVER AND STOP ON THE FREEWAY BECAUSE THE VEHICLE WOULD NOT SHIFT INTO A GEAR. SHE ALMOST GOT HIT BY ANOTHER VEHICLE. *TR
LOUD, CLUNKING NOISE AND FEEL WHILE BRAKING PULLING INTO PARKING SPOTS. IT FELT LIKE THE FRONT END WAS GOING TO FALL OUT. *TR
TWO PROBLEMS: 1) WHEN TRYING TO ACCELERATE GENTLY FROM A STOP (AS IN A 4-WAY STOP SITUATION) THE VEHICLE ENGAGES VIOLENTLY AND SURGES FORWARD. I HAVE TO REACT QUICKLY IN THIS SITUATION AND SLAM ON THE BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. 2) WHEN TRYING TO ACCELERATE TO MERGE INTO TRAFFIC, THE CAR REVS (TRANSMISSION MAKES A LOT OF NOISE) BUT DOES NOT ACCELERATE. I HAVE HAD DANGEROUS SITUATIONS WHEN I COULD NOT ACCELERATE AND CARS WERE COMING UP ON ME QUICKLY. *TR
WHEN CHANGING LANES, WHICH REQUIRED ME TO ACCELERATE WHILE MERGING INTO FASTER-MOVING TRAFFIC, THE CAR'S TRANSMISSION MADE A LOT OF NOISE AND THE RPM'S WERE HIGH, BUT THE CAR DID NOT ACCELERATE (THIS OCCURRED TWICE IN ONE DAY). ONCOMING TRAFFIC CAME CLOSE TO HITTING ME, AND IT WAS FRIGHTENING. *TR
I HAVE THE S PACKAGE, SO THE DOORS CAN ONLY BE LOCKED BY KEY OR BY THE INTERIOR POWER DOOR LOCK BUTTON. IF THE DOORS ARE LOCKED BY KEY (WHICH IS HOW I USUALLY LOCK MY CAR), AND THEN THE PASSENGER DOOR IS UNLOCKED FIRST, THE INTERIOR POWER DOOR LOCK BUTTON DOES NOT OPERATE. THIS IS A SAFETY PROBLEM IN NUMEROUS WAYS: I DISCOVERED THE PROBLEM WHEN MY TEENAGE DAUGHTER WANTED TO SIT IN THE CAR WHILE I DID GROCERY SHOPPING AND COULD NOT LOCK HERSELF IN THE CAR (WHICH IS A SAFETY RULE I REQUIRE). ANOTHER PROBLEM WOULD BE IF I NEEDED TO GET INTO THE CAR QUICKLY FROM THE NEAREST SIDE IF I FELT UNSAFE, AND THEN LOCK MYSELF IN WHILE CALLING 911--CAN'T DO IT IN THIS CAR. ASIDE FROM SAFETY, THIS IS A REAL INCONVENIENCE. WHEN I REPORTED THE PROBLEM TO THE FORD DEALERSHIP WHERE I BOUGHT MY CAR AND ASKED THEM TO FIX IT, THEY SAID THEY HAD NEVER ENCOUNTERED THIS PROBLEM AND CALLED IT INTO THE FORD HOTLINE. AFTER CONSULTING WITH THE HOTLINE THEY TOLD ME THE CAR WAS DESIGNED THIS WAY, SO THERE WAS NOTHING TO FIX. THEY EVEN TRIED IT ON SEVERAL CARS IN THEIR LOT AND THEY ALL MALFUNCTIONED THE SAME WAY. I WAS NOT TOLD ABOUT THIS "DESIGN" FEATURE BEFORE I PURCHASED THE CAR--AND, BELIEVE ME, IT WOULD HAVE BEEN A DEAL-BREAKER--BUT FORD WILL NOT ADMIT THAT IT IS A DESIGN FLAW. *TR
ON MARCH 30 I BOUGHT A BRAND NEW CAR 2013 FORD FIESTA, THE CAR STARTED MAKING GRINDING NOISE THE SECOND DAY UPON TAKEOFF FROM A STOP, AND ALSO WHEN SHIFTING AT SLOWER SPEEDS. I TOOK THE CAR TO THE DEALER ONLY ONE WEEK AFTER THE PURCHASE. THEY TOLD ME THAT THE NOISES WERE NORMAL. ONE MONTH AFTER I HEARD THE GRINDING NOISES MORE FREQUENTLY AT FIRST AND SECOND GEAR, ROUGH GRINDING, I TOOK THE CAR BACK TO THE DEALER FOR SOME DAYS, AFTER THIS, THEY TOLD ME SOME NOISES ARE NORMAL AND GAVE ME AN EXPLANATION LETTER FROM FORD, THE CHARACTERISTICS THEY TALK ABOUT ARE DIFFERENT FROM THE ONES I HEARD, BUT THEY TOLD ME I SHOULD WAIT UNTIL 5K MILES. AFTER 6400 MILES, I TOOK THE CAR BACK AGAIN EXPLAINING THAT THE CAR IS MAKING LOUDER NOISES NOT ONLY FROM 5 TO 15MPH BUT I ALSO HEARD THE SOUND EVEN AT 60MPH, THE CAR SHAKES FROM TIME TO TIME DURING THE LOUDER NOISES AND THIS NOISES SOUNDS DIFFERENT EVERY DAY, DIFFERENT SOUNDS FOR THE SAME SHIFT, AND NOW, THIS SOUNDS ARE LONGER, FROM 3 SECONDS UP TO 50 SECOND OR MORE, THIS IS NOT A SHIFT. I HAVE READ THE LETTER FROM FORD AND THEY SAY A SLIGHT GRINDING NOISE, THAT IS NOT THE DESCRIPTION FOR A SOUND WHICH LAST MORE THAN 30 SEC (DISTANCE MORE THAN 1500 FEET WITH A GRINDING NOISES). I ALSO EXPLAIN THAT, I DROVE A FIESTA WITH ONLY 6 MILES, SAME YEAR, TRANSMISSION AND TEMPERATURE BUT DIFFERENT SOUNDS. THIS ONE MADE A LIGHT GRINDING NOISE JUST AS THE FORD LETTER DESCRIBES. THEIR RESPONSE, THE NOISES CAN BE DIFFERENT FROM CAR TO CAR'. BUT THE DIAGNOSTI
LAST NIGHT I WAS DRIVING IN THE HIGHWAY, THERE WAS TRAFFIC CONGESTION AND I TRIED TO BRAKE BUT THE BRAKES DIDN'T RESPOND EVEN WHEN I PUSHED THE BRAKE UNTIL THE END. FINALLY, MY CAR IMPACTED THE OTHER CAR. AFTER THAT, WHEN I TRIED TO MOVE THE CAR TO THE SIDE, I ALMOST COLLIDE THE CAR AGAIN BECAUSE THIS TIME THE BRAKE WAS BLOCKED AND I HAD TO PUT THE PARKING POSITION QUICKLY. THIS HAPPEN TO ME BEFORE BUT I WAS IN A PARKING LOT, THE SPEED WAS VERY LOW AND I COULD CONTROL THE SITUATION. I DIDN'T PAY TO MUCH ATTENTION IN THAT MOMENT WHEN BECAUSE IT DIDN'T HAPPEN AGAIN UNTIL LAST NIGHT WHEN I HAD THE ACCIDENT. I ALSO HAVE BEEN FACING PROBLEMS WITH THE STEERING OF THE CAR. I TURNED ON THE CAR AND WHEN I PUT IT IN DIRECT, THE CAR WENT BACKWARD AND THE OPPOSITE, I PUT IT IN REVERSE AND THE CAR WENT FORWARD. IT HAPPENED LIKE THREE TIMES. DURING THIS YEAR. THIS IS A NEW CAR THAT I BOUGHT ON DECEMBER LAST YEAR, AND I DON'T FEEL SAFE DRIVING THIS CAR. *TR
FROM A STOP SIGN MAKING A RIGHT TURN ONTO A HIGHWAY MY 2013 FORD FIESTA NOW DECIDES TO MAKE LOUD GRINDING NOISES FROM THE 6 SPEED AUTO TRANSMISSION WHEN ACCELERATE TO NORMAL HIGHWAY SPEED HESITATES AND ALMOST WAS REAR ENDED FROM THE VEHICLE BEHIND ME HAD TO QUICKLY PULL TO THE RIGHT OF THE ROAD BEFORE MERGING BACK ON THE HIGHWAY . HAVE TAKEN TO THE DEALER THREE TIMES FOR UNUSUAL TRANSMISSION SLIPPAGE, AND NOISES WAITING ON A BACK ORDER DUAL CLUTCH KIT PART ,1700 HUNDRED ON BACK ORDER WAS TOLD MAY TAKE UP TO 6 MONTHS FOR THIS PART TO ARRIVE. *TR
AFTER A LONG BATTLE WITH THE DEALERSHIP OVER A PREVIOUS DEATH TRAP[USED] THE OWNER AGREED TO RECTIFY THAT ISSUE WITH A BRAND NEW 2013 FORD FIESTA.THAT WAS A GREAT THOUGHT TILL THE FIRST ENGINE LIGHT COMING ON,THEY FOUND NO REASON EXCEPT THE GAS TANK HAS NO CAP.I WAS TOLD THIS IS DIRT AROUND THE SEAL AND IT WILL KEEP HAPPENING UNLESS I BUY MY OWN CAP. WELL IT WASN'T LONG AND MY CAR STARTED SPITTING MISSING HESITATING,ENGINE LIGHT COMES BACK ON I TAKE IT BACK IN THEY BELIEVE THERE IS A PINHOLE IN MY GAS LINE.THEY KEEP MY CAR FOR A WEEK THEY DID SUPPLY A LOANER NOT A FIESTA !!!! I TOLD THEM OF THE ISSUES BUT THEY FOUND NOTHING.NOW A COUPLE WEEKS AGO I TOOK IT BACK FOR THESE ISSUES I HAD POINTED OUT TO THEM PREVIOUSLY.I HAD THE SERVICE PERSON RIDE ALONG HE FELT AA OF THE ISSUES HEARD ALL OF THE SOUNDS THE GRINDING ,REVVING.I AM SO AFRAID IN THIS CAR GETTING ON AND OFF RAMPS IT DOESN'T PICK UP SPEED IT ALMOST SOUNDS LIKE THE GEARS ARE REVERSING.I CANNOT PASS ANYONE,I LIVE IN A HIGHLY TRAVELED AREA FOR TOURISTS WHO DON'T DRIVE THE SAME AS LOCALS ON SINGLE LANE ROADS.A BRAND NEW CAR ISNT SUPPOSE TO MAKE YOU FEEL THAT YOU WERE BETTER OFF NOT HAVING A CAR. FORD SHOULD BE ASHAMED ...YOU DONT TAKE SHORTCUTS OR RUSH A PRODUCT THAT CAN BADLY AFFECT HUNDREDS OF THOUSANDS OF PEOPLE. I WANT OUT OF MY CONTRACT I OWE MORE THAN THIS CAR IS WORTH,I DO BLAME THE DEALER ALSO FOR CONTINUING TO SELL THIS DEATH TRAP. JUST SAYING ENOUGH PEOPLE ARE HAVING THE SAME ISSUES AND IF ANYONE WHO HAS MADE THIS
HAVE OWNED THIS CAR FOR A YEAR. PAST FEW MONTHS HAVING LOTS OF DIFFICULTY GOING FROM STOP TO 1ST GEAR. HESITATES, SHAKES, MAKES GRINDING AND SCARY NOISES WHEN SHIFTING. WAS DRIVING UP A HILL AND THE CAR WOULD NOT SHIFT IN A LOW GEAR WHICH WAS THE REASON FOR GETTING IT IN TO THE DEALER IN A HURRY. THE CAR IS DANGEROUS, IT HESITATES. IT IS SCARY TO PULL OUT IN TRAFFIC AND NOT HAVE THE CAR GO WHEN IT SHOULD. NOW MY CAR IS SITTING AT THE FORD DEALER FOR ALMOST 3 WEEKS AND THEY CANNOT GET THE PARTS TO REPAIR THE TRANSMISSION. THEY CANNOT GIVE ME A DATE AS TO WHEN MY CAR WILL BE FIXED. I HAVE LOST ALL CONFIDENCE IN THE CAR, I WANT MY MONEY BACK. THE CAR SCARES ME AND I DON'T WANT TO DRIVE IT ANYMORE. *TR
WITH A NEW 2013 FIESTA THE TRANS STARTED MAKING GRINDING NOISE AT SLOWER SPEEDS WITH A LIGHT FOOT. FIRST AND SECOND GEAR WOULD BE VERY ROUGH GRINDING AND SLOW TO MOVE. TOOK THE CAR IN AND THEY TRIED TO TELL ME SOME NOISE IS NORMAL, SO I MADE THE SERVICE ADVISER DRIVE IT. WELL THEY HAD IT FOR 6 WEEKS TO REBUILD THE TRANS. 3 WEEKS LATER THE NOISE WAS BACK. FORD DID A REPROGRAM ON THE COMPUTER. THIS WENT ON FOR 3 MONTHS OF THEM TELLING ME THE NOISE IS NORMAL. I FINALLY BUGGED THEM ENOUGH THAT THEY TOOK THE TRANS APART AND FOUND THAT THE GEARS WERE CHARRED AND HAD LOTS OF PLAY IN THEM. SO AFTER ANOTHER 4 WEEKS IN THE SHOP THEY REPLACED IT IN OCT '13 A WEEK AFTER THE REPLACEMENT THE CAR STILL HESITATES WHEN STARTING TO MOVE FROM A STOP. FORD'S PEOPLE ARE STILL SAYING ITS "NORMAL" CAR HAD 8000 MILES WHEN TRANS WAS REPLACED. *TR
I AM EXPERIENCING ISSUES WITH MY 2013 FORD FIESTA SE. I HAVE NOTICED THAT BETWEEN SPEEDS OF 5 AND ABOVE THAT THERE IS A CRUNCHING NOISE COMING FROM THE ENGINE. THE CAR ALSO LUNGES WHEN SHIFTING OR SLOWING DOWN MAKING IT HARDER TO STOP. I HAVE CALLED FORD'S CONSUMER CARE HOTLINE AND WAS TOLD THIS IS A NORMAL TRAIT FOR THE VEHICLE, BUT WHEN I EXPLAINED THAT WHEN I TEST DROVE THE CAR, IT DID NOT DO ANY OF THIS. THE CAR NOW HAS 1300 MILES ON IT AND IT SEEMS THAT THE CRUNCHING, LUNGING AND HESITATION IS GETTING WORSE. I FEEL LIKE I HAVE BEEN RIPPED OFF BY FORD MOTOR COMPANY FOR NOT BEING ADVISED OF THIS ISSUE BEFORE HAND. I PUT MY TRUST IN FORD AND EVIDENTLY THAT WAS THE WRONG THING TO DO. *TR
MY CAR HAS BEEN JERKING WHEN ACCELERATING AND COMING TO A STOP. THERE IS ALSO A SCRATCHING NOISE WHEN YOU TURN. I TOOK MY CAR IN AND THE FOLLOWING WAS FOUND: SERVICE APPT. 1: COMPUTER NEEDED TO BE REPROGRAMMED SERVICE APPT 2: A PART OF THE TRANSMISSION NEEDED TO BE REPLACED SERVICE APPT 3: THEY SAID THEY COULD NOT FIND ANYTHING ELSE WRONG. AND THE CAR IS EVEN WORSE. NOW IT IS ABOUT READY TO STALL ON ME. AFTER DOING SOME RESEARCH I FOUND OUT THERE IS SIX RECALLS ON THE CAR. 50 PERCENT OF MY WORK WEEK IS SPENT DRIVING IN THE CAR. IN THE PAST FOUR WEEKS THIS HAS BEEN AN EXTREME INCONVENIENCE. THIS IS AN EXTREME SAFETY HAZARD AND THE VEHICLES SHOULD BE RECALLED. THIS NOT SAFE FOR THE OWNER OF THE CAR OR OTHER PEOPLE ON THE ROAD. MY CAR IS GOING STRAIGHT BACK TO THE DEALERSHIP TOMORROW AND I AM DEMANDING A REFUND. THIS CAR IS ONLY 6 MONTHS OLD. PLEASE RECALL THESE VEHICLES. THIS IS A HAZARD. *TR
WHEN I TOOK MY CAR IN FOR AN OIL CHANGE THEY SAID MY OIL WAS LEAKING SO I TOOK IT INTO A FORD DEALERSHIP. THE DEALERSHIP PUT SOME DYE IN MY ENGINE FLUID AND TOLD ME TO BRING IT BACK AFTER I DROVE ANOTHER 500 MILES. WHEN I BROUGHT IT BACK IN THEY SAID MY TRANSMISSION HAD A LEAK. WHILE DRIVING IT FOR THE PAST FEW MONTHS I'VE ALSO NOTICED IT SPUTTERING WHEN I ACCELERATE. THIS HAS SEEMED TO WORSEN SINCE TAKING IT IN AS WELL. MY CAR IS CONSTANTLY STALLING WHEN I MAKE LEFT TURNS OR START GOING AFTER BEING STOPPED OR SLOWING DOWN. I AM VERY CONCERNED AND SCARED THAT WHILE I AM DRIVING WITH MY 3 YEAR OLD IN THE BACKSEAT IT WILL STALL JUST A LITTLE TOO LONG AND CAUSE AN ACCIDENT HARMING HIM. THERE HAVE BEEN SOME CLOSE CALLS ALREADY AND I AM NOT HAPPY TO DISCOVER MANY PEOPLE ARE HAVING THIS PROBLEM WITH THE 2013 FORD FIESTAS. THIS CAR IS NOT SAFE FOR ANYONE TO DRIVE. *TR
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, SHE NOTICED A LOUD GRINDING AND GROWLING NOISE UPON ACCELERATION . THE VEHICLE ALSO JERKED FORWARD AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER THREE DIFFERENT TIMES WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300.
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE BEGAN TO SLIP GEARS IN A JERKING MOTION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE TRANSMISSION. THE PARTS THAT WERE REPLACED CONSISTED OF BOTH SNAP RINGS, REAR SPLENDOR PLATE AND NUTS. THE FAILURE CONTINUED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
WAS AT A COMPLETE STOP. WENT TO STEP ON GAS TO TURN RIGHT AND THE CAR WOULD NOT GO ABOVE 7 MPH FOR ABOUT 8 SECONDS, THEN IT SHIFTED HARD INTO SECOND GEAR AND SPED DOWN THE STREET. I COMPLETED 4 MORE TURNS AROUND THE BLOCK OF MY HOUSING TRACK AND AT ALL 4 IT DID THE SAME THING UNTIL I REACHED MY DRIVEWAY AND HAD IT TOWED TO A DEALER. *TR
WHILE PULLING OUT OF A GAS STATION PARKING LOT INTO TRAFFIC THE TRANSMISSION SPUTTERED AND PAUSED FOR ABOUT 2 SECONDS ALMOST CAUSING THE ON COMING TRAFFIC TO HIT MY CAR. THERE WAS ALMOST NO ROOM FOR THE ON COMING CAR TO GO AROUND ME. NEAR MISS FROM BEING HIT ON THE DRIVERS DOOR FROM THE FRONT OF THE ON COMING CAR. *TR
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE SHOOK AND THE CONTACT NOTICED AN ABNORMAL RATTLING FROM THE ENGINE ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
GOING UP A STEEP HILL IN MORNING RUSH HOUR BUMPER TO BUMPER. MY CAR STALL, STOPPED AND THE AUTOMATIC TRANSMISSION WOULD NOT ENGAGE. THIS CAUSED ME TO GRAZE THE BUMPER OF THE CAR NEXT TO ME AND PUT A FEW VERY SMALL SCRATCHES ON THE REAR LEFT SIDE OF THE CAR. NO ACCIDENT REPORT NEEDED. THE DAMAGE WAS SO MINOR IT WAS ONLY VISIBLE AT A CLOSE LOOK. POLISH SEEM TO COVER IT. MY CAR WOULD NOT START MOVING UNTIL CARS A HEAD OF ME GAVE ME ENOUGH SAFE SPACE TO PUSH HARD ON THE ACCELERATOR AND GET THE AUTOMATIC TRANSMISSION TO KICK IN.THIS COULD HAVE CAUSED AN ACCIDENT. NOT LIFE THREATENING BUT SOMEONE COULD HAVE SERIOUSLY BEEN HURT. *TR
AT A GREEN LIGHT ABOUT TO TURN LEFT I STARTED MY TURN. M Y TRANSMISSION PAUSE BEFORE MAKING THE TURN. THE ON COMING CAR HAD TO SWERVE TO MISS ME AND ALMOST CRASHED INTO ANOTHER CAR. SINCE THERE WAS NO CONTACT ALL CARS CONTINUED WITH OUT STOPPING.
WHILE AT A STOP ON A FREEWAY ENTRANCE RAMP I SAW AN OPENING AND GENTLY STEPPED ON THE GAS. I SHOULD HAVE HAD EASY ENTRANCE TO THE FREEWAY BUT MY CAR TRANSMISSION WOULD NOT START THE CAR MOVING UNTIL I STEPPED ON THE EXCELLRATOR TO THE FLOOR. THE ON COMING CAR COMING BEHIND ME HAD TO MAKE A VERY DANGEROUS LANE CHANGE TO KEEP FROM SLAMMING INTO THE BACK OF THE CAR. THERE WAS NO DAMAGE TO EITHER CAR AND THE CAR BEHIND CONTINUED.
JUNE 2013, FORD FIESTA 2013 (BOUGHT NEW OCT 2012) BEGAN TO SHUDDER UPON TAKEOFF FROM A STOP AND ALSO WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. TOOK CAR TO DEALERSHIP ON JULY 18, 2013; THEY PERFORMED A SOFTWARE UPDATE AND SAID (AT THAT TIME) IF THAT DIDN'T WORK THE CLUTCH WOULD HAVE TO BE REPLACED. TOOK CAR BACK ON SEPTEMBER 4, 2013. TOOK MECHANIC OUT BUT TRAFFIC WAS HEAVY AND I COULDN'T REPRODUCE THE EXACT ISSUE. HOWEVER, PROBLEMS LISTED ABOVE STILL PERSIST, AND AN ADDITIONAL ISSUE OF POWER LOSS WHEN TURNING THE CORNER AT SPEEDS OF 10 MPH OR LESS HAS DEVELOPED. *TR
TOOK CAR TO GET ACCELERATOR STICKING, CHUGGING DOWN, LOOSING POWER FOR THE 5TH TIME. WHEN THEY PUT IT ON THE COMPUTER TO SEE WHAT WAS WRONG THEY FOUND OUT THAT THE LAST DEALER THAT DID THE AIRBAG RECALL LEFT THE THING UNPLUGGED. WHAT? REALLY? IF WE WOULD HAVE GOT THE ACCELERATOR TO STICK OR CAR DIE WHEN I WAS PULLING OUT AND GOT HIT AND MY HUSBAND WOULD HAVE GOTTEN HURT BECAUSE THE AIRBAG DIDN'T DEPLOY, WHAT WOULD THEIR EXCUSE BE THIS TIME. *TR
THERE WAS AN AIR BAG RECALL ON MY CAR FOR THE PASSENGER SIDE. I GUESS IT WAS CHANGED, BUT ANOTHER DEALER FOUND OUT THAT THE AIR BAG WAS LEFT UNPLUGGED FOR ALL OF THIS TIME. THANK GOD I DIDN'T HAVE A WRECK AND MY HUSBAND WAS WITH ME. GREEN FORD IN NORTH CAROLINA HAS SERVICED THIS VEHICLE SEVERAL TIMES AS WELL AS 3 TIMES I HAVE HAD IT IN FOR REPAIR AND IT IS STILL NOT REPAIRED. IF THEY PUT IT ON THE COMPUTER LIKE THEY SAID THEY WOULD HAVE CAUGHT THAT THE THING WAS UNPLUGGED AS DID THE DEALER THAT HAS IT NOW. *TR
CONSISTENT GRINDING OF THE PART IN THE TRANSMISSION WHEN STARTING AND DRIVING UP TO 35 MPH. FIRST THROUGH FOURTH GEAR GRINDING WITH JERKINESS THROUGHOUT. *TR
I HAVE A RATTLING SOUND THAT SEEMS TO COME FROM THE TRANSMISSION WHEN I DRIVE BETWEEN 25 AND 50 MPH. I HAVE REPORTED THE ISSUE AND EVEN ESCALATED IT TO FORD REGIONAL CUSTOMER CARE. FORD HAS IDENTIFIED IT AS A KNOWN ISSUE, BUT THEY HAVE NOT DONE ANYTHING ABOUT IT. *TR
I BOUGHT A 2013 FORD FIESTA IN MARCH. AFTER DRIVING IT FOR ABOUT A WEEK OR TWO I NOTICED A RATTLING NOISE AND SOME JERKING WHEN THE CAR SHIFTS GEARS. I TOOK IT TO MONTEBELLO FORD WHERE I BOUGHT THE CAR AND THEY TOLD ME THAT WAS NORMAL AND BECAUSE OF THE TRANSMISSION IT USES. I DIDN'T BELIEVE THEM SO I TOOK IT TO ANOTHER DEALERSHIP IN ALHAMBRA AND THEY TOLD ME THEY COULDN'T FIND A PROBLEM. I RECENTLY TOOK IT IN FOR A OIL LEAK PROBLEM AND ASK IF THEY COULD CHECK THE TRANSMISSION AGAIN. THEY ACKNOWLEDGED THAT THERE WAS A PROBLEM THIS TIME AND SAID THEY DID A UPDATE TO THE SYSTEM AND SOME ADJUSTMENTS TO FIX THE TRANSMISSION, BUT AFTER THAT THE PROBLEM GOT EVEN WORSE. IT JERKS EVEN MORE NOW. ( IT JERKS SO MUCH IN TRAFFIC I FEEL LIKE I'M GETTING CAR SICK) I PLAN TO TAKE IT BACK NEXT WEEK BUT I WOULD LIKE TO REPORT THIS PROBLEM TO SOMEONE SO HOPEFULLY THEY CAN DO A RECALL OR SOMETHING AND GET THIS PROBLEM FIXED. *JB
MY FORD FIESTA 2013 HAS BEEN HAVING ISSUES WITH SHUDDERING, LUNGING, JERKING, AND FAILING TO ENGAGE GEAR SHIFTS. I HAVE BEEN TOLD BY SEVERAL FORD DEALERS AND SERVICEMEN THAT I NEED TO DRIVE THE VEHICLE AS IF IT WERE A STICKSHIFT AND HESITATION BETWEEN GEAR SHIFTS IS NORMAL FOR THIS CAR. A FORD DEALER HOOKED UP A LAPTOP AND RESET THE VEHICLE TO TSB 13-4-5 "INTERMITTENT TRANSMISSION CLUTCH SHUDDER DPS6 AUTOMATIC TRANSMISSION". THE PROBLEM WAS NOT RESOLVED, SO I FILED A COMPLAINT WITH FORD MOTOR COMPANY; COMPLAINT #2989023. I WAS TOLD THAT I NEED TO BRING THE CAR TO A DEALER AND THEY NEED PROOF THAT THERE IS SOMETHING WRONG WITH THE CAR. THE SERVICE PERSON SAID I NEED TO BE DRIVING THE CAR WHILE FAULTS ARE DOCUMENTED BECAUSE THE CAR HAS AN ADAPTIVE LEARNING PROGRAM THAT RESPONDS TO THE DRIVER'S ACTIONS. I BROUGH THE CAR TO SCHAUMBURGH FORD IN ILLINOIS. THE SERVICE DIRECTOR TEST DROVE THE CAR WHILE I WAS IN THE PASSENGER'S SEAT. HE SAID HE DID NOT EXPERIENCE ANY FAULTS WITH THE VEHICLE. HOWEVER, THERE WAS ONE INSTANCE AS WE WERE RETURNING BACK TO THE DEALERSHIP, THAT THE CAR SHUDDERED. THE DEALER TOOK THE CAR FOR THE AFTERNOON 8/29/2013 AND SAID HE RESET THE CAR AGAIN FOR TSB 13-4-5 UPDATE ALTHOUGH THEY WERE UNABLE TO PROVIDE ME WITH A RECEIPT OF WORK THAT WAS DONE. ON THE MORNING OF 8/30/2013 THE CAR EXPERIENCED OVERHEATING AND BURNING UNDER THE HOOD. A SERVICE PERSON FROM THE SCHAUMBER FORD DEALERSHIP IN ILLINOIS MET TO PICK UP THE VEHICLE. THE SERVICE PERSON TOLD ME THEY WOULD
BOUGHT VEHICLE NEW IN JAN 2013. WAS QUIET AT THE TIME. HAS BECOME LOUDER AND SOUNDS LIKE SOMETHING RUBBING WHEN TURNING AND SOMETIMES WHILE DRIVING. CAR IS HESITATING AND STUTTERING TERRIBLE. HAVE ALMOST BEEN HIT MAKING TURNS WHEN IT BEGINS TO HESITATE AND THEN SPEEDS UP. DEALERSHIP TOLD ME THERE IS A LEAK AND I NEED NEW CLUTCH. THEY WON'T HAVE PARTS FOR 30 DAYS THOUGH. ARE THEY GOING TO PAY IF I GET IN ACCIDENT? *TR
I'VE EXPERIENCED MY NEW FORD FIESTA 2013 SHUDDERING, SHAKING, AND CHUGGING. ESPECIALLY WHEN I'M ON A HILL STOPPED AND I TRY TO ACCELERATE. I HAVE AN AUTOMATIC AND IT ACTS LIKE A MANUAL TRANSMISSION. WHEN I ATTEMPTED TO ACCELERATE ON THE HILL AFTER STOPPING, THE VEHICLE ALMOST SHUT DOWN COMPLETELY. I BROUGHT MY VEHICLE TO THE DEALERSHIP WHICH I PURCHASED IT FROM ON TWO DIFFERENT OCCASIONS. BOTH TIMES, THE SERVICE ADVISOR AND THE SERVICE MANAGER INFORMED ME THAT THE VEHICLE IS PERFORMING AS IT SHOULD AND THERE ARE NO PROBLEMS. I CAN'T RELY ON THE VEHICLE TO ACCELERATE AS IT SHOULD. MANY TIMES I'VE BEEN AFRAID OF MY SAFETY TO MERGE INTO TRAFFIC BECAUSE I KNOW IT WON'T PERFORM. *TR
WHEN TRYING TO TAKE OFF CAR ALMOST SHUTS OFF AND THEN ALL OF THE SUDDEN PICKS BACK UP AND TAKES OFF. SOMETIMES COMING OUT OF FIRST GEAR THE GAS STICKS AND CHUGS LIKE IT ISN'T GETTING GAS JUST GOING DOWN THE HIGHWAY. IT IS SO BAD THAT IF YOU WANT TO TAKE OFF INTO TRAFFIC YOU HAVE TO CUT THE AIR OFF OR HEAT TO GET ALL THE POWER YOU CAN. IF YOU HAVE THE AC ON AND MAKE A TURN AND SHIFT DOWN YOU HAVE TO GO A GEAR LOWER IF THE AC IS ON . THEN IT CHUGS ALONG UNTIL IT CATCHES UP. *TR
I PICKED UP THIS VEHICLE BRAND- NEW FROM THE DEALERSHIP ON 8/2/13. BY 8/5, THREE DAYS AFTER I GOT THE CAR, THE ENTIRE FRONT END HAD STARTED TO SHUDDER AND CHUG, AND THE "CHECK ENGINE" LIGHT CAME ON. IT FELT LIKE A DEEP-SEATED TIMING ISSUE (THE ENGINE RPMS HAD BEEN A BIT OFF SINCE I PICKED UP THE CAR ON 8/2, AND IT APPEARED TO BE SHIFTING ODDLY, EVEN BEFORE THE CHECK ENGINE LIGHT CAME ON). THE CLUTCH ALSO ENGAGED AT ODD TIMES (I BOUGHT AN AUTOMATIC), AND IT DIDN'T APPEAR THAT THE ENGINE RPMS AND TRANSMISSION SHIFTING WERE SYNCHING UP CORRECTLY AT ALL. MY DIAGNOSIS WAS CONFIRMED WHEN I TOOK THE VEHICLE TO ROMANO FORD IN SYRACUSE, NY, WHERE I PURCHASED THE VEHICLE. THE NEXT DAY (8/6), I WAS TOLD THAT A "CAM PHASER" HAD FAILED ON THE ENGINE DUE TO A MANUFACTURING DEFECT, AND THAT THE ENGINE OIL WOULD NEED TO BE COMPLETELY FLUSHED AND CHANGED. AFTER A BIT OF RESEARCH, I FOUND OUT THAT THE PHASER IS A SMALL GEAR THAT REGULATES ENGINE TIMING....BY BEING CUT INCORRECTLY, METAL SHAVINGS FROM THE GEAR HAD CONTAMINATED MY ENGINE OIL. THIS, OBVIOUSLY, IS NOT AN EASY FIX. BY SCREWING UP MY ENGINE TIMING, THE REGULATION OF MY ENTIRE VEHICLE IS SCREWED UP. THE CAR HAS BEEN SITTING IN THE SHOP SINCE 8/6 (IT IS NOW 8/22), WITH NO RESOLUTION IN SIGHT. THEY BROUGHT IN A FORD TECHNICIAN FROM GOD-KNOWS-WHERE THAT IS SUPPOSED TO FIX IT; IT WAS SUPPOSED TO BE FIXED 2 DAYS AGO TO NO AVAIL. I AM NOW CLOSING IN ON THE TIME PERIOD FOR INVOKING THE NY STATE LEMON LAW; I HOPE I CAN GET MY $ BACK AND SEND
ON SEVERAL OCCASIONS NOW MY TRACTION CONTROL AND ABS HAVE MALFUNCTIONED. TONIGHT WHILE DRIVING ON THE HIGHWAY THE ABS, TRACTION CONTROL AND HILL ASSIST WARNING LIGHTS CAME ON FOLLOWED BY A COMPLETE LOSS OF POWER STEERING. *TR
FIRST TIME IT ALMOST COMPLETELY DIED ON ME GETTING ON THE HIGHWAY, THEN ALL OF THE SUDDEN IT GUNNED IT AND TOOK OFF. ABOUT 3 MILES DOWN THE HIGH WAY ENGINE LIGHTS AND SERVICE LIGHTS CAME ON. I GOT TO WORK AND THEY TOWED IT. THEY SAID THEY CHANGED SOME KIND OF WIRING UNDER THE FRONT WINDOW AND DASH. THAT DIDN'T FIX IT. THE NEXT DAY I WAS PULLING OUT OF WENDY'S AND GIVE IT SOME GAS AND NOTHING HAPPENED. I ROLLED THEN ALL OF THE SUDDEN IT GUNNED IT AGAIN. I ALMOST GOT HIT. GOT IT HOME AND PARTED IT. TOOK IT IN THE NEXT DAY AND THEY CHANGED THE THROTTLE BODY ON IT. IT STILL HESITATES AS YOU GO DOWN THE HIGHWAY. HAS VERY LITTLE TAKE OFF AND MERGING POWER. THE ONLY THING I AM GLAD I DID WHEN I BOUGHT THIS CAR WAS I GOT A STRAIGHT DRIVE. IT WOULD HAVE NO POWER IF IT WAS AN AUTOMATIC. *TR
I ALMOST DIED IN THIS CAR TODAY. I RENTED IT FOR MY TRIP IN MAUI. IT WAS PRACTICALLY NEW WITH ONLY 10,000 MILES ON IT, SO THERE SHOULD NOT HAVE BEEN ANYTHING WRONG, EVEN IF THE PEOPLE THAT RENTED IT BEFORE ME DROVE IT HORRIBLY. TODAY I DROVE IT INTO THE HILLS (UPCOUNTRY MAUI). I WAS ON A ROAD WITH A CLIFF ON THE LEFT SIDE AND A DRIVEWAY ON THE RIGHT. I PULLED INTO THE DRIVEWAY, WHICH WAS A HILL GOING UP, AND EVERYTHING WAS INITIALLY FINE, THE CAR WAS GOING UP THE HILL JUST FINE, BUT A LITTLE OVER HALFWAY UP THE HILL THE CAR STOPPED ACCELERATING/MOVING. I WAS PRESSING THE GAS PEDAL TO THE FLOOR BUT IT HAD NO RPMS AND THE CAR BEGAN ROLLING BACKWARDS. SUDDENLY, THE TRANSMISSION (?) KICKED IN AND THE CAR LURCHED FORWARD AT 20MPH. THANKFULLY I WAS ABLE TO CONTROL IT AND MAKE IT TO THE TOP OF THE HILL, WHERE THERE WAS A PARKING LOT. HAD THE TRANSMISSION NOT KICKED IN AT THAT SECOND, THE CAR WOULD HAVE ROLLED ALL THE WAY BACK DOWN THE DRIVEWAY AND OFF THE CLIFF. THERE IS ABSOLUTELY NO WAY THAT I WAS PRESSING THE BRAKE PEDAL OR NOT PRESSING THE GAS. I WAS GOING UP A HILL AND OBVIOUSLY DIDN'T WANT TO ROLL BACK, SO OF COURSE I WOULD HAVE MY FOOT PRESSED DOWN ON THE ACCELERATOR. THIS IS FURTHER EXHIBITED BY THE FACT THAT THE CAR SUDDENLY LURCHED FORWARD AFTER A FEW SECONDS OF NOT MOVING, SO I DEFINITELY HAD MY FOOT ON THE ACCELERATOR THE WHOLE TIME. I HAVE READ ONLINE HUNDREDS OF PEOPLE THAT HAVE ISSUES WITH THE CAR NOT ACCELERATING/MOVING WHILE PRESSING ON THE GAS, SO THIS IS NOT AN IS
WITH IN 2 DAYS OF DRIVING MY NEW CAR OFF THE LOT I RECOGNIZED A RATTLE/GRINDING NOISE COMING FROM THE LEFT FRONT DRIVERS SIDE OF THE CAR. IT VARIES IN LOUDNESS AND IS PRIMARILY HEARD AT LOW SPEEDS WITH AC AND RADIO OFF. I TOOK IT INTO THE DEALER SHORTLY AFTER AND THE SERVICE GUY TOOK IT FOR A TEST DRIVE WITH ME PRESENT TO DETERMINE IF IT WAS A QUICK FIX OR NORMAL FOR THE CAR. HE HEARD THE NOISE AND WROTE A TICKET FOR REPAIR. NEXT DAY THEY CALLED ME AND SAID IT WAS NORMAL NOISE COMING FROM THE TRANSMISSION. *TR
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE TRANSMISSION MADE A CLANKING NOISE AND RESPONDED WITH SLIGHT HESITATION. THE FAILURE RECURRED WHENEVER DRIVING BETWEEN 10-60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE TRANSMISSION CYLINDER BLOCK, GASKET AND HEX HEAD WERE REPLACED. THE FAILURE RECURRED THE SAME DAY THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT BEEN REPAIRED FOR THE RECENT DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
WITHIN THE FIRST WEEKS OF OWNING THIS NEW CAR - I WAS DISTURBED TO HEAR A GEAR CHANGE RATTLE/NOISE ON TAKE OFF UP TO AT LEAST 30 MPH. THE CAR ALSO HESITATES ON START WHEN IN STOP AND GO TRAFFIC AND THIS IS ACTUALLY FRIGHTENING WHEN IN HEAVY TRAFFIC ON THE HIGHWAY. I CONTACTED THE DEALERSHIP WITHIN THE FIRST TWO WEEKS AND WAS TOLD "OH THE COMPUTER IS ADJUSTING TO THE WAY YOU DRIVE - BY THE TIME YOU REACH 500 MILES ON THE CLOCK IT WILL BE ALL RIGHT" !!! I THOUGHT THAT WAS A BIT OF !!! BUT GAVE IT THE CHANCE. BY THE TIME I REACHED 500 ON THE CLOCK IT WAS STILL A WORSENING PROBLEM..AND I TOOK BACK TO THE DEALERSHIP. ON PICK UP I WAS TOLD THEY COULDN'T FIND ANYTHING AND ALL IN ORDER. THE PROBLEM SEEMED GET WORSE AND A FAMILY MEMBER DROVE IT AND THOUGHT IT MAY BE TRANSMISSION RELATED. I TOOK IT BACK TO THE DEALERSHIP. THEY REPLACED SEVERAL PARTS AND I WAS TOLD 'THIS SHOULD FIX THE PROBLEM'... IT DIDN'T. I HAVE LESS THAN 2500 MILES AND IT IS 6 MONTHS OLD NOW. I HAVE TOLD THE DEALERSHIP THERE IS STILL A PROBLEM AND I CONSIDER IT UNSAFE WHEN IN BUSY COMMUTE TRAFFIC. I AM WAITING FOR THEM TO RESPOND. *TR
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, A GRINDING SOUND WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE SOUND THAT WAS COMING FROM THE TRANSMISSION WAS NORMAL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 1,100.
PURCHASED THE CAR BRAND NEW DROVE IT HOME ABOUT 65 MILES. WIFE DROVE IT ANOTHER 150 ROUND TRIP OUT OF TOWN. WE NOTICED A SHUTTERING FROM A STOP AND WHEN SHIFTING. WE WERE GOING TO TAKE IT IN FOR SERVICE BUT DIDN'T HAVE TIME TO CALL THEM. ONLY HAVE HAD THE CAR 6 DAYS. THEN WE ARE DRIVING AND HEAR A GRINDING/CRACKLING NOISE FROM THE LEFT SIDE SOUNDS AND FELLS AS THOUGH THE CV AXLE IS GOING TO BREAK OR SOMETHING. CALL ROAD SIDE ASSISTANCE AND THEY TOW IT IN. WAITING UNTIL THE AM TO SEE WHAT THEY SAY. THERE IS REALLY SOMETHING WRONG HERE. MY WIFE WAS DRIVING AT THE TIME THE NOISE AND VIBRATION ALMOST CAUSED US TO WRECK DUE TO IT SCARING HER WHEN IT STARTED IT. THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT AND SHOULD NOT WAIT UNTIL THAT HAPPENS. *TR
DURING TEST DRIVE, CAR RAN WELL BUT IT WAS NOT REALLY WARMED UP. SALES AND MANAGEMENT NEVER MENTIONED TRANSMISSION ISSUES WITH THIS DUAL CLUTCH 6 SPEED POWER SHIFT TRANSMISSION. AFTER THE FIRST WEEK...IT BEGAN SHUDDERING WHEN STARTING FROM A DEAD STOP. I TOOK IT INTO THE DEALER WHERE I BOUGHT IT AND WAS TOLD IT WILL GO AWAY AFTER 1,000 MILES AS THE CLUTCH IS "GREEN". THEY EVEN PRINTED A TECHNICAL SERVICE BULLETIN FROM FORD ABOUT THE PROBLEM. IF IT PERSISTS THEIR TRANSMISSION GUY SAID HE COULD UPDATE THE SOFTWARE (ABOUT 1 1/2 HOURS AND A WHOLE LOT OF PROCEDURES THAT HAVE TO BE SPOT ON). NOW IT ALSO FINDS FALSE NEUTRALS WITH THE ENGINE REVVING LIKE IT IS OUT OF GEAR BETWEEN 1ST AND 3RD. ALSO, THE RIDE IS VERY JERKY BACK AND FORTH AT LOWER SPEEDS AND VERY BAD WHEN THE A/C IN ON. THIS IS PRIMARILY MY WIFE'S CAR AND I DON'T FEEL IT IS AT ALL SAFE FOR HER TO DRIVE. I SAT DOWN WITH ONE OF THE MANAGERS AND ASKED ABOUT A BUY BACK BY FORD...HE TOLD ME THERE WAS NOTHING AVAILABLE. I ALSO FOUND THAT CAPSTONE LAW APC HAS INITIATED A CLASS ACTION SUIT AND HAVE SIGNED ON, HERE IS THEIR WEBSITE: HTTP://CAPSTONELAWYERS.COM/ WE PAID $17,840 DELIVERED FOR THIS CAR AND I'D LIKE IT ALL BACK AND WE'LL BE HAPPY TO SIGN OFF ON THE TITLE AND SURRENDER THE CAR TO FORD. *TR
WHEN I FIRST DROVE THE CAR IT WAS SO SMOOTH AND QUIET; BUT THAT DIDN'T LAST VERY LONG. AFTER ABOUT A WEEK A HEARD A GRINDING NOISE IN THE TRANSMISSION, AND THE CAR BEGAN STUTTERING WHEN I TRIED TO ACCELERATE. THE GRINDING NOISE BEGAN TO GET WORSE AS THE WEEK WENT ON. I HEAR IT WHEN I AM SLOWING DOWN, AND BEGINNING TO ACCELERATE AGAIN. I TOOK IT TO THE FORD DEALERSHIP WHERE IT WAS BOUGHT, AND THEY TOLD ME IT WAS NORMAL AND DID NOT EVEN ATTEMPT TO FIX IT. I TOOK IT THAT EXACT SAME DAY TO ANOTHER FORD DEALERSHIP, BECAUSE IT WAS STILL MAKING THE EXACT SAME GRINDING SOUND. THE MECHANIC THERE TEST-DROVE IT AND SAID THAT IT WAS NOT NORMAL TO BE HEARING THAT SOUND. HE SAID IT SOUNDED LIKE SOMETHING WAS ABOUT TO FALL OUT. I READ ONLINE ABOUT MANY PROBLEMS WITH THE FIESTA TRANSMISSION; AND I WANT TO KNOW WHAT FORD IS GOING TO DO ABOUT IT. A SOUND LIKE THAT AND STUTTERING DOES NOT LEAVE ME TO FEEL SAFE WHILE DRIVING. *TR
I PURCHASED MY 2013 FORD FIESTA 3 WEEKS AGO WITH 37 MILES ON IT. MY FIRST INCIDENT HAPPEND AT APPROXIMATELY 620 MILES WHERE THE CAR STARTED HESITATING WHEN I WOULD ATTEMPT TO ACCELERATE TO PASS A CAR ON THE HIGHWAY AND OCCASIONALLY WHEN PRESSING THE GAS PEDAL TO ACCELERATE FROM A STOPPED POINT. THE CAR NOW, WITH 750 MILES SPUTTERS AND JERKS AND LUNGES, AS IT SEEMS HAS BEEN A VERY COMMON PROBLEM FOR THESE CARS FOR A FEW YEARS NOW. I TOOK THE CAR TO THE DEALERSHIP LAST SATURDAY AFTER IT HAPPEND A FEW TIMES. THEY TOLD ME THERE MAY BE A LEAK IN THE TRANSMISSION CLUTCH, BUT ULTIMATELY CAME BACK SAYING THE TRANSMISSION NEEDED AN "UPDATE" AND THEY PROCESSED THAT. I PICKED THE CAR UP. ON THE WAY HOME, IT WAS MUCH WORSE. IT JERKS ALMOST EVERYTIME I PULL AWAY FROM A RED LIGHT/STOPPED POSITION. IT IS ONCE AGAIN AT THE DEALER. I SPOKE WITH THE DEALER SERVICE MANAGER. HE TELLS ME THIS PROBLEM IS MORE COMMON WITH THE FORD FOCUS AND THAT HE REALLY FEELS MY TRANSMISSION NEEDS TO BE "WORN IN" UNTIL 1500 MILES AND THAT THEY WILL LOOK AT IT, BUT LIKELY NOT DO ANYTHING...THAT I BASICALLY NEED TO DRIVE THE CAR AND DEAL WITH IT. I AM EXTREMELY CONCERNED FOR SAFETY REASONS TO DRIVE THIS CAR. I FEEL THAT I JUST BOUGHT THIS CAR, IT SHOULD NOT HAVE PROBLEMS LIKE THIS. IT ALSO WAS NOT DISCLOSED TO ME ON TEST DRIVE/PRIOR TO PURCHASE ABOUT THIS "NEW" DOUBLE CLUTCH AUTO MANUAL TRANSMISSION..WHICH I FEEL IS A DISGRACE TO FORD AND THEIR PRODUCTS. I AM WAITING FOR THE DEALERSHIP TO CALL ME AND TELL ME IT'S "
TRANSMISSION STARTED SHUDDERING SHIFTING INTO 2ND GEAR. I BELIEVE IT IS ALSO DOING THE SAMETHING GOING INTO 4TH GEAR. UPHILL SOMETIMES IT CAN'T GET OUT OF IT'S OWN WAY. HAD NO PROBLEMS UNTIL NOW. CAR WAS FUN TO DRIVE AND GETTING 40MPG. TAKING IT TO DEALER TOMORROW. WE'LL SEE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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