2013 Ford Fiesta complaints

THE LATCH FOR THE REAR DOOR/HATCHBACK HAS MALFUNCTIONED, WHICH CAUSED THE REAR DOOR TO FAIL TO OPEN. UPON BRINGING TO THE DEALER FOR SERVICE, I WAS INSTRUCTED THAT THE TECHNICIANS OPENED THE DOOR BUT THAT IF I OPEN IT AGAIN, IT WILL NOT SHUT. FOR TWO MONTHS, IT HAS REMAINED AS SUCH WHILE THE LATCH IS ON BACKORDER WITH NO DATE IDENTIFIED FOR PART REPLACEMENT OR REPAIR. I AM CONCERNED ABOUT THE INTEGRITY OF THE DOOR AND WHETHER IT WILL REMAIN SHUT WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS SHUDDERING AND FAILED TO ACCELERATE OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPUTER SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE ACCELERATION FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE RPMS INCREASED. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 01/28/15*LJ UPDATED 9/8/2017*CN

I HAD JUST BOUGHT THIS CAR FOUR DAYS PRIOR TO THE INCIDENT. I WAS ACCELERATING FROM A STOPPED POSITION (STOP LIGHT). IT SEEMED AS THOUGH MY CAR *SKIPPED* AND *JERKED* A LITTLE IN ORDER TO GAIN MOMENTUM. THEN, WHEN I TURNED A CORNER, I HEARD A SLIGHT RATTLING/GRINDING NOISE COMING FROM UNDERNEATH THE HOOD, ESPECIALLY ON THE LEFT SIDE. I CALLED THE DEALER'S ([XXX] IN ALEXANDRIA, KY) SERVICE DEPT TO REPORT THE PROBLEM AND SCHEDULE AN APPOINTMENT. I WAS TOLD THAT THEY'RE SO BACKED UP, THE FIRST AVAILABLE APPOINTMENT IS ON 2/18/15. THE LADY I SPOKE TO MENTIONED THAT MY CAR IS PART OF A RECALL, AND THAT THE CLUTCH ASSEMBLY NEEDS TO BE REPLACED. SHE SAID SOMETHING ABOUT THE MANUFACTURER BEING UNABLE TO BUILD THE PARTS FAST ENOUGH. I'VE NOW HAD THE CAR TEN DAYS. ON THE EIGHTH DAY, THE *SERVICE ENGINE* LIGHT CAME ON AND HAS NOT TURNED OFF. BECAUSE OF THIS, THE DEALER HAS GIVEN ME AN APPOINTMENT ON 12/10/15 TO HAVE IT CHECKED OUT. ONE OF THE SALESMEN THAT I INTERACTED WITH ON THE EVENING OF THE SALE, SAID IT'S PROBABLY RELATED TO THE TRANSMISSION PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FRONT PASSENGER DOOR LATCH BROKE INTERNALLY. THE DOOR WILL NO LONGER LATCH. IT WAS NOT ABUSED JUST CLOSED NORMALLY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST WAS THE PASSENGER REAR DOOR ABOUT 2/3 MONTHS PREVIOUS. *TR

THE REAR PASSENGER DOOR LATCH ASSEMBLY FAILED. THE DOOR WILL NOT CLOSE OR LOCK. *JS

SLUGGISH ACCELERATION, SPUTTERING, HARD SHIFTING UPON ACCELERATING FROM STOP (LOWER GEARS). DAY AFTER PURCHASE OF VEHICLE RETURNED TO DEALERSHIP AND/OR SERVICE DEPT. SERVICE NOT AVAILABLE - SPOKE TO SALES WHO ADVISED THIS IS NORMAL DUE TO TYPE OF CLUTCH SYSTEM. WAS ADVISED NO SERVICE COULD/WOULD BE ATTEMPTED. DEALER SUGGESTED ALTERING STYLE OF DRIVING... PROBLEM HAS PERSISTED AND I HAVE TAKEN VEHICLE IN SEVERAL TIMES, EACH TIME BEING TOLD THE SAME THING (WITH NO DIAG OR WRITE UP BEING DONE). ON 11/24/14 WHILE TRAVELING OVER 350 MILES IN OPEN DESERT, PROBLEM ESCALATED TO ALL GEARS AND VEHICLE WOULD NOT ACCELERATE OR DECELERATE PROPERLY WITHOUT LURCHING, JERKING, SHUDDERING, ETC. TOOK TO SERVICE AT DEALERSHIP OUT OF HOME STATE AND WAS ADVISED, PRIOR TO INSPECTION, CLUTCH WOULD NEED TO BE REPLACED AS SAME YEAR, MAKE, AND MODEL COMING IN DAILY. CONFIRMED WITH INSPECTION CLUTCH WAS FAULTY. PARTS ON BACKORDER AT LEAST 3 WEEKS AND WOULD NOT ORDER ON MY BEHALF AS WOULD NOT BE IN THAT LOCATION TO HAVE WORK DONE THERE. CONTACTED PURCHASE DEALERSHIP AND CONFIRMED BACKORDER. REQUESTED PARTS BE ORDERED BUT WAS ADVISED THEY WOULD NOT ORDER UNTIL VEH INSPECTED BY THEM (2 WEEKS OUT AS OUT OF STATE) AND THEN 3 WEEKS AT LEAST FOR PARTS. I CONSIDER THIS A SAFETY ISSUE AS LURCHING, JERKING, ETC CAUSES VEH TO BECOME UNMANAGEABLE AS WELL AS EFFECTING ACCELERATION AND STOPPING TIMES. *JS

JERKING, SHUDDERING, LOSS OF POWER ON ACCELERATION. WAS ALMOST BEEN REAR ENDED BECAUSE OF THIS. THIS IS A RECURRING ISSUE. RECEIVED RECALL FROM FORD FOR TRANSMISSION. TOOK CAR IN TO DEALERSHIP AND WAS TOLD THEY FOUND NO PROBLEM OR ISSUE WITH MY CAR. CAR CONTINUES TO BE A CONCERN BECAUSE OF THE JERKING, STUTTERING AND LOSS OF POWER ON ACCELERATION. *JS

THE PASSENGER DOOR WILL NOT CLOSE. *TR

REAR PASSENGER DOOR WAS WORKING FINE THEN THE NIGHT BEFORE THANKSGIVING I OPENED THE DOOR TO RETRIEVE SOMETHING FROM THE BACK OF MY CAR AND WHEN I TRIED TO CLOSE THE DOOR THE LATCH WOULD NOT ENGAGE AND THE DOOR REMAINED OPEN. THE VEHICLE IS INOPERABLE IN THIS STATE BECAUSE THE DOOR WILL NOT STAY CLOSED. *TR

A YEAR AND A HALF AGO I BROUGHT MY CAR, 2013 FORD FIESTA IN FOR A REGULAR OIL CHANGE AND THE SHOP NOTIFIED ME TO BRING CAR TO FORD DEALERSHIP IMMEDIATELY FOR A MAJOR OIL LEAK FIX, WHICH, I HAD THOUGHT WAS THE REASON FOR MY CAR SPUTTERING AND HESITATING FROM A COMPLETE STOP TO ACCELERATION. FORD FIXED OIL LEAK AND REPORT HAD ALSO CLAIMED THE TRANSMISSION WAS REMOVED TO CLEAN UP "CONTAMINATED CLUTCH". AFTER, MY CAR SEEMED TO RUN SMOOTHER AND ACCELERATION AND SPUTTER WAS ALLEVIATED. A MONTH LATER MY CAR BEGAN INTENSELY SPUTTERING AND IN A COUPLE INSTANCES WOULD BEGIN TO ACCELERATE THEN COMPLETELY STOP EVEN THOUGH MY FOOT WAS ON THE GAS PEDAL. IT SEEMED TO STALL OUT ONE TIME AND I WAS ALMOST T-BONED BY A CAR COMING AROUND THE CORNER, EVEN THOUGH I WOULD HAVE HAD PLENTY OF TIME TO TURN IF THE CAR ACCELERATED PROPERLY. MONTHS PASS AND MY CAR WAS STILL ACTING WEIRD, SHAKING WHEN IN A LOW GEAR AND STRUGGLING TO ACCELERATE. AT 35000 MILES I BROUGHT THE CAR IN(STILL UNDER WARRANTY) AND THEY FIXED THE CLUTCH IN THE TRANSMISSION. UPON LEAVING THE SHOP THE CAR FELT BETTER, BUT STILL HAD A SHAKE TO IT, ESPECIALLY ON HILLS. I CALLED COLONIAL FORD AND NOTIFIED THEM IT NEEDED TO BE FIXED AGAIN (THIS WAS FOUR DAYS AFTER I PICKED IT UP FROM BEING FIXED) THEY TOLD ME IT WAS FIXED TO "THEIR STANDARD" AND THE SPUTTER IS "ALWAYS GOING TO KIND OF BE THERE". MY CONCERN IS MY SAFETY, I DO NOT FEEL SAFE AT ALL DRIVING THIS VEHICLE AND I DO NOT WANT TO ENDANGER ANYONE ELSE ON THE ROAD. IT'S BOTHERSOME T

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LATCH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100. UPDATED 1/7/15*CN UPDATED 9/7/2017*CN

THE 2013 FORD FIESTA JERKS, HESITATES AND SPUTTERS DURING ACCELERATION GREATLY. IT ROLLS BACKWARD ON INCLINES LIKE A STICK SHIFT, BUT THE CAR IS AN AUTOMATIC. THE CAR FEELS UNSAFE. *TR

THE CAR IS UNSAFE!!! ITS JERKS, SHAKES, ROLLS BACK, ACCELERATES ON ITS OWN AND THE TRANSMISSION MAKES WEIRD SOUNDS. A FEW DAYS AGO I TOOK IT IN BECAUSE IT WOULDN'T MOVE. THAT WAS THE SECOND TIME I HAD TAKEN IT IN FOR THAT ISSUE. I PICKED THE CAR UP MONDAY NIGHT AND TUESDAY IT WAS BACK IN THE SHOP. THE CAR STALLED IN MID TURN, ALMOST CAUSING ME TO GET INTO AN ACCIDENT. I AM NOW AFRAID TO DRIVE MY CAR. FORD KNOWS THE VEHICLE NEEDS TO BE RECALLED. INSTEAD OF DOING SO, THEY EXTEND THE WARRANTY IN A EFFORT TO MAKE CUSTOMERS HAPPY. IN THE MEANTIME THE PROBLEM ISN'T BEING SOLVED. THEY ARE WASTING COUNTLESS MANHOURS ON A SITUATION THAT ISN'T GOING AWAY. *TR

I'VE HAD THE CAR FOR TWO YEARS. I'VE BEEN COMPLAINING ABOUT THE CAR "SHUTTERING" ISSUE FOR A YEAR AND A HALF. WITHIN THE FIRST YEAR I COMPLAINED ABOUT IT THEY SAID THAT THEY WERE GETTING SIMILAR COMPLAINTS AND HANDED ME A FLYER FROM A STACK THAT THEY HAD READILY AVAILABLE AT THEIR DESK WHICH MENTIONS WHAT I'M EXPERIENCING IS NORMAL AND WILL GO AWAY WITH TIME. EARLIER THIS YEAR I BROUGHT THE CAR IN WITH THIS ISSUE AND THEY HAD TO REMOVE THE TRANSMISSION AND REPLACE PARTS IN THE GEARS. THE ISSUE SEEMS TO BE GETTING WORSE. YESTERDAY, I WAS AT A TRAFFIC LIGHT WAITING TO TURN LEFT. I STARTED TO ACCELERATE THEN THE CAR STARTED TO MAJORLY SHUTTER. IT CAUSED A SIGNIFICANT DELAY IN TIME THAT IT WOULD NORMALLY TAKE TO MAKE THE TURN WHILE I WAS IN MID TURN AT A VERY BUSY INTERSECTION WITH APPROACHING TRAFFIC. A FEW WEEKS AGO I MADE AN APPOINTMENT TO BRING MY CAR IN TODAY. WHEN I EXPLAINED WHAT HAPPENED TO ME YESTERDAY THEY SAID THEY WERE AWARE OF THIS "SHUTTERING" ISSUE AND HAD MULTIPLE COMPLAINTS. I ASKED THEM MANY QUESTIONS....SOME OF THE QUESTIONS WERE: WHEN I BROUGHT THIS TO YOUR ATTENTION IN THE FIRST YEAR WHY DID YOU IGNORE MY COMPLAINT AND HAND ME A FLYER TELLING ME THIS IS NORMAL? WHEN MY HUSBAND BROUGHT THE CAR IN FOR SCHEDULED MAINTENANCE A FEW WEEKS AGO WHY DIDN'T YOU INFORM HIM THAT THERE WAS A RECALL NOTICE ON THE TRANSMISSION THAT EXTENDS THE SERVICE WARRANTY AND THAT THERE COULD BE A SAFETY ISSUE? SHE EXPLAINED THAT FORD WAS TO BLAME AND NOT THE DEALERSHIP. SHE SAID THAT

THE TRANSMISSION GRINDS AND RATTLES AT 35-45 MPH. TRANSMISSION SERVICED UNDER TSB# 14-0131 TO NO AVAIL. *TR

THE REAR DRIVER SIDE LATCH WOULD NOT LOCK AND UNEXPECTEDLY OPEN WHILE DRIVING ON 9-11-14. THE LATCH WAS FIXED AND LESS THAN TWO MONTHS LATER ON 11-7-14 THE PASSENGER SIDE LATCH BROKE. MY SON ALMOST FELL WHILE DRIVING OFF SINCE WE DID NOT KNOW THAT THE DOOR HAD NOT LATCH. THIS IS UNACCEPTABLE AND FORD IS WELL AWARE OF THE ISSUE HOWEVER THERE HAS NOT BEEN A RECALL. THIS IS A VERY DANGEROUS CONDITION AND CAN BE EXTREMELY DANGEROUS AND LETHAL. *TR

ON 10-9-13 ONLY AFTER A YEAR OWNING THE CAR I STARTED HAVING SERIOUS ISSUES WITH THE TRANSMISSION SO I TOOK IT IN TO FORD TO HAVE IT LOOKED AT. THE CAR SHIFTING BECAME VERY HARSH AND THERE IS CONSIDERABLE JERKING, CLINKING AND VIBRATION. FORD AT THE TIME PERFORMED A REPROGRAMMING BUT THIS DID NOT SOLVED THE ISSUE. I TOOK THE CARD BACK TO FORD ON 11-7-13 TO COMPLAIN AGAIN BECAUSE THE NOISE AND CLUNKING HAD BECOME WORSE TO THE POINT I WAS NOT FEELING SAFE DRIVING THE CAR. FORD REPROGRAMMED ONCE AGAIN AND ORDERED THE PARTS NEEDED TO REBUILD THE TRANSMISSION CLUTCH. ON 12-10-13 LOUD BANGING NOISE HAD BECOME EXTREME AND FORD TOOK THE CAR IN AND PERFORMED EXTENSIVE WORK ON THE TRANSMISSION REPLACING THE CLUTCH ASSEMBLY AND SEALS. ACCORDING TO THE INVOICE THERE WAS A LEAK AT THE BELL HOUSING (INPUT SEALS LEAKED) ALLOWING THE CLUTCH TO BE OIL SOAKED. ON 9-11-14 I TOOK THE CAR IN BECAUSE THE TRANSMISSION HAD FAILED AGAIN DISPLAYING THE SAME ISSUES. FORD AGREED TO REPAIR AND ORDERED THE PARTS NEEDED HOWEVER I WAS TOLD IT MIGHT TAKE OVER A MONTH. AFTER WAITING NEARLY TWO MONTHS I WAS FORCED TO TAKE THE CAR IN AGAIN ON 11-7-14 BECAUSE THE NOISE AND CLUNKING IS EXCESSIVE TO THE POINT I DO NOT FEEL SAFE. THIS WAS ONLY AUGMENTED WITH THE FACT LAST MONTH THE REAR DIVER SIDE LATCH BROKE AND YESTERDAY THE OTHER LATCH BROKE. FORD SERVICE MANAGER AGREED COMPLETELY THE FIESTAS AND FOCUS ARE NOT SAFE AND THEY HAVE A BACKLOG OF TRANSMISSIONS TO REPAIR. HE OFFERED ME TO COMPLAIN TO FORD AND GAVE ME

ENGINE REVS BUT VEHICLE BARELY SPEEDS UP,TRANSMISSION SLIPPING. TOOK TO FORD DEALER ON 4/11/14, DIAGNOSED AS OIL LEAK FROM TRANSMISSION, 612 RPM SLIP, OIL ON THE CLUTCH. NEEDS WARRANTY TRANSMISSION REPAIR AT 23,179 MILES. FORD TRANSMISSION TECH WAS ON VACATION, SCHEDULE APPOINTMENT FOR 4/21/14 TO RETURN TO DEALER FOR WARRANTY REPAIRS. RETURNED TO FORD DEALER ON 11/03/14 AT 34,540 MILES FOR TRANSMISSION PROBLEM AGAIN, LOW SPEED CHATTERING DURING TAKE OFF AND SHIFTS, GEARS NOT ENGAGING,SLIPPING ON ACCELERATION, UNSMOOTH HARSH SHIFTING, LOSS OF POWER, JERKS AND SHUTTERS, ROLLS BACKWARDS ON INCLINES. CAR IS UNPREDICTABLE AND UNSAFE TO DRIVE. CAR WAS DIAGNOSED AGAIN AS NEEDING TRANSMISSION WARRANTY REPAIRS. CLUTCH PARTS ARE ON BACKORDER POSSIBLY UNTIL 11/28/14. WAS INFORMED THAT FIESTAS HAVE HAD FAULTY TRANSMISSIONS SINCE 2011. FORD REPLACES THE CLUTCH ALONG WITH OTHER RELATED PARTS WITH THE SAME "NEW" FAULTY CLUTCH. FORD HAS NOT FOUND A SOLUTION FOR THIS TRANSMISSION PROBLEM, THEY ARE JUST REPLACING WITH SAME FAULTY PARTS THAT ARE EXPECTED TO FAIL AGAIN IN APPROXIMATELY 10,000 MILES. FORD IS BANDAGE FIXING MY FIESTA TRANSMISSION, LEAVING THE CAR AT HIGH RISK OF UNSAFE TRANSMISSION ISSUES TO CONTINUE TO HAPPEN. THE TRANSMISSION PROBLEMS WITH THE FORD FIESTA IS A WELL KNOWN AND DOCUMENTED PROBLEM FOR FORD, I WISH I KNEW THIS BEFORE I BOUGHT MINE. NOW I HAVE TO DEAL WITH AN UNSAFE CAR WHEN THE TRANSMISSION DECIDES TO FAIL AGAIN BESIDES FOR DEALING WITH THE HASSLE OF REPAIRS EVERY 10

THE CAR MAKES A TERRIBLE GRINDING SOUND. I NOTICED IT STUTTER AT TAKE OFF AND TOOK IT TO THE DEALERSHIP. THE SERVICE MANAGER SAID THE CLUTCH HAD TO BE REPLACED, A COMMON ISSUE WITH THE FORD FIESTA. AFTER THE CLUTCH WAS REPLACED, THE GRINDING SOUND REMAINED. EVEN WITH A NEW CLUTCH, THE CAR MAKES ME NERVOUS. NEEDLESS TO SAY, DISSATISFIED WITH THIS SERVICE DEPARTMENT, I DESCRIBED THE GRINDING SOUND TO A SERVICE MANAGER AT ANOTHER DEALERSHIP. HE TOLD ME THE GRINDING IS NORMAL AND THAT THERE'S NOTHING THAT CAN BE DONE. SO I STARTED READING AROUND AND LITERALLY THOUSANDS OF FIESTA OWNERS ARE EXPERIENCING THE SAME THING. AND WE ARE BEING TOLD THE SAME THING: IT'S NORMAL, FIXING THE CLUTCH WON'T SOLVE THE PROBLEM, REPLACING THE TRANSMISSION WON'T SOLVE THE PROBLEM. IT'S AS IF FORD IS TRYING TO RUN OUT THE CLOCK ON THE 60,000 MILE FULL WARRANTY. AT THIS TIME, I WANT TO TAKE MY FIESTA TO SOMEONE BUT DON'T HAVE ANY RECOURSE SINCE FORD DEALERSHIPS ARE BEING TOLD TO TELL FIESTA OWNERS THAT "IT'S NORMAL, THERE'S NOTHING THAT CAN BE DONE." *TR

WE BOUGHT THE 2013 FORD FIESTA BRAND NEW. THE TRANSMISSION/CLUTCH CAUSES THE CAR TO LURCH EXCESSIVELY. NEARLY REARENDED ANOTHER CAR. FORD REPLACED THE CLUTCH, BUT IT CONTINUES TO HAVE THE EXACT SAME ISSUES. FORD SHOULD BE REQUIRED TO REPLACE THESE JUNK DANGEROUS TRANSMISSIONS/CLUTCHES WITH THE OLD STYLE USED ON MOST CARS WHICH ACTUALLY WORK. PLEASE GIVE THE PUBLIC SATISFACTION BY REQUIRING FORD TO COME UP WITH A REAL SOLUTION TO THIS PROBLEM. *TR

HELLO, MY WIFE AND I PURCHASED A 2013 FORD FIESTA IN MAY OF 2013. WE NOTICED A HESITATION AND STALLING PROBLEM ALMOST IMMEDIATELY. WE THOUGHT IT MIGHT BE BAD GAS SO WE WAITED AND PUT HIGHER GRADE GAS IN IT AND THE PROBLEM STILL CONTINUED. AT THIS TIME, WE THOUGHT THAT THE PROBLEM WOULD BE A RECALL BY FORD SINCE IT WAS HAPPENING ALL OF THE TIME SO WE WAITED FOR A RECALL NOTICE. APPROXIMATELY IN SEPTEMBER OF 2014 THE CAR WAS STILL HAVING THIS PROBLEM AND FORD SENT US A NOTICE THAT THEY WERE AWARE OF THE PROBLEM. MY WIFE TOOK THE CAR IN TO HAVE IT LOOKED AT AND THEY SAID THEY HAVE A FIX FOR IT WHICH SHOULD MAKE IT BETTER BUT WOULD NOT STOP THE PROBLEM BUT IT WOULD TAKE A WHILE TO GET IT SCHEDULED FOR SERVICE. WE SCHEDULED THE VEHICLE AND A FEW WEEKS LATER IT WAS DONE AND THE PROBLEM CONTINUED SO I TOOK IT BACK IN AND TOLD THEM IT WAS STILL DOING IT. THE EMPLOYEE AT THE DEALERSHIP, THAT I PURCHASED IT AT, TOLD ME THAT THEY COULD NOT DO ANYTHING ABOUT IT UNTIL FORD COMES UP WITH A FIX FOR THE PROBLEM. I POSTED ON FORD SERVICE ON FACEBOOK AND THEN THEY CONTACTED ME AND LOOKED INTO THE PROBLEM. A CUSTOMER SERVICE REPRESENTATIVE CALLED ME TODAY AND VERIFIED THE SAME STORY SAYING THAT THE PROBLEM COULD NOT BE FIXED RIGHT NOW. I ASKED ABOUT THE WARRANTY AND THEY SEEMED UNINTERESTED STATING AGAIN THAT THEY CAN'T FIX IT. ANOTHER PROBLEM IS THAT THIS CAR HAS HAD THIS PROBLEM OVER A FEW YEAR PERIOD, SO THEY ARE AWARE OF IT YET THEY CONTINUE TO SELL IT. THIS CAR IS DANGEROUS, IT HAS EVEN SH

FIRST NOTICED A LEAK STAIN ON MY DRIVE SO TOOK IT IN FORD DEALERSHIP THEY DIDNT PUT IT ON HOIST JUST LAID UNDER IT SAID OH NO ITS FINE SO I DROVE IT LONGER TOOK IT IN TO LOCAL SPEED LUBE TO GET OIL CHANGE AND THEY WOULDNT TOUCH IT SAYING THAT I WAS LEAKING TRANSMISSION FLUID SO I DROVE IT STRAIGHT TO FORD DEALERSHIP FINALLY THEY PUT IT ON HOIST AND SAID OH YEAH IT IS LEAKING I HAVE A LIST OF EVERYTHING THEY DID TO IT ( BUT ITS IN THE CAR AND THE CAR IS CURRENTLY BACK IN SHOP SO I DONT HAVE IT WITH ME) PICKED IT UP SEVERAL DAYS LATER ON THE WAY BACK TO WORK THE ENGINE LIGHT COMES ON AGAIN SO I TAKE IT BACK THEY SAY IT WAS THE COMPUTER STUFF NEEDS RESET SO BY THE END OF MY WORKDAY I PICKED IT UP ABOUT A MILE IT SEEMED FINE NEXT DAY ENGINE LIGHT COMES ON AGAIN THE CAR WAS JERKING WOULD NOT ECCELLERATE ALMOST GOT INTO A WRECK TOOK IT RIGHT BACK TO SHOP 4TH TIME NOW...AT ONE POINT WHILE DRIVING IT MY SON WAS WITH ME AND ASKS WHAT ARE YOU DOING MOM I TELL HIM ITS NOT ME ITS THE CAR AND I KNOW ITS SUPPOSE TO SHIFT AND IT HAS SINCE I'VE BOUGHT IT BUT NEVER LIKE THIS.... *TR

THE CAR WAS PARKED AND TURNED OFF. REAR PASSENGER SIDE DOOR WAS OPENED AND THEN ATTEMPTED TO CLOSE. THE DOOR WOULD NOT CLOSE. IT BOUNCED OF THE CAR. AFTER SEVERAL ATTEMPTS AND ABOUT 10 MINUTES LATER THE DOOR CLOSED. I HAVE NOT TRIED OPENING IT AGAIN AND I AM SCARED THE DOOR WILL OPEN WHILE DRIVING. *TR

AFTER THE CAR WAS STOPPED AND TURNED OFF, THE REAR PASSENGER DOOR WAS OPEN AND WOULD NOT CLOSE. THIS DOOR IS RARELY, IF EVER, USED. THE DOOR HAD TO BE TIED TO THE DRIVER'S SIDE PASSENGER DOOR WITH A TIE-DOWN IN ORDER TO KEEP THE DOOR CLOSED SO THAT THE CAR COULD NOT BE STOLEN. THE INTERIOR LIGHTS REMAINED ON SO THE BATTERY HAD TO BE DISCONNECTED, AND THEN RECONNECTED THE NEXT MORNING SO IT COULD BE DRIVEN TO THE DEALER. MY CAR IS OUT OF WARRANTY BY ONLY A FEW HUNDRED MILES. I HAD TO PAY TO FIX THIS OBVIOUS MANUFACTURER DEFECT AND SAFETY ISSUE. I ALSO HAD TO PAY FOR A RENTAL CAR SO I COULD GO TO WORK. I OPENED A CASE WITH FORD, REQUESTING A REFUND. MY CASE WAS ESCALATED TO A REGIONAL CUSTOMER MANAGER, WHO WAS SUPPOSED TO CONTACT ME BY 6:00 EASTERN TIME TODAY, BUT SHE DID NOT. NOW FORD IS TELLING ME I MAY HAVE TO CALL BACK MONDAY, SO HERE THE RUNAROUND BEGINS. *TR

I BOUGHT TWO BRAND NEW 2013 FIESTAS IN SEPTEMBER OF 2012. MY KIDS PICKED THE COLORS AND WE'RE EXCITED TO HAVE NEW CARS. MY OLDER SONS CAR STARTED FIRST, IT HAD MORE MILES ON IT. THE CAR WAS MAKING AWFUL SOUNDS, NOT GOING INTO REVERSE, POPPING OUT OF FIRST. AFTER 15 MONTHS OF OWNING THE CAR, IT WOULDN'T SHIFT AT ALL. HE TOOK THE CAR TO FORD AND THEY TRADED IT FOR A FUSION. MY DAUGHTERS CAR ONLY HAS 12,000 MILES ON IT AND IS TAKEN TO FORD EVERY COUPLE OF MONTHS WITH THE SAME COMPLAINTS. IT WON'T GO INTO REVERSE AND NOW IT IS MAKING WEIRD NOISES AND POPPING OUT OF GEAR WHILE SHE'S DRIVING. I WANT SOMETHING DONE. I'M SPENT OVER $33,000 ON THESE TWO CARS THAT DON'T WORK AND NOW HAVE BECOME HAZARDOUS TO EVEN BE DRIVING. MY BABY IS DRIVING THIS CAR AND THEY WILL NOT FIX IT. *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INADVERTENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE LATCH WAS BROKEN. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

WHILE DRIVING THE VEHICLE FROM ORLANDO, FLORIDA TO WINTER HAVEN, FLORIDA, I OBSERVED THE LIGHT COME ON INDICATING THE DOOR WAS OPEN. I ARRIVED HOME AND CHECKED THE DOORS. THE REAR PASSENGER DOOR DID NOT CLOSE. I CAN'T BELIEVE IT DID NOT FLY OPEN WHILE I WAS DRIVING. THIS WAS ON A WEEKEND, SO ON THE 19TH OF MAY I DROVE IT TO JARRETT GORDON FORD IN WINTER HAVEN. I HAD TO SECURE THE DOOR USING BUNGY CORDS AND I STILL WAS GETTING THE DOOR OPEN LIGHT. I ASKED THEM IF THIS WAS A PROBLEM OR IF THERE WAS A RECALL, THEY SAID THEY WERE NOT AWARE OF ANY. THEY REPAIRED THE DOOR. ON 10/13/2014, I WENT TO RUN AN ERRAND AND WHEN I PUT THE KEY IN THE ADMISSION, IT INDICATED A DOOR WAS OPEN. I THEN NOTICED THE FRONT PASSENGER DOOR WITH THE EXACT SAME PROBLEM. I DROVE IT TO JARRETT GORDON FORD AGAIN AND TOLD THEM THAT THIS WAS FRIGHTENING. THEY SAID THEY WOULD CHECK ALL 4 DOORS. ON 10/14/2014 JARRETT GORDON FORD CALLED ME AND SAID THAT THE PART NEEDED TO REPAIR THE DOOR WAS ON BACK ORDER AND IT WOULD BE TWO WEEKS. IN THE MEAN TIME THEY SECURED MY DOOR USING MY BUNGY CORDS, DID NOT OFFER ME A VEHICLE TO DRIVE AND NOW I AM STUCK WITH A BROKEN DOOR FOR TWO WEEKS. THIS IS SO DANGEROUS. *TR

REAR PASSENGER SIDE DOOR LOCK OPENED BY ITSELF AFTER PARKING CAR AND ACTIVATING THE LOCK BUTTON. I PUSHED DOOR TRYING TO CLOSE MULTIPLE TIMES AND DID NOT CLOSE. I OPENED ALL DOORS, STARTED THE CAR AND KEPT TRYING TO CLOSE DOOR, DID NOT CLOSE BACK. I WAS DRIVING WITH MY KIDS IN THE REAR SEAT, VERY UNSAFE AND SCARY SITUATION. I TIED UP THE DOOR TO DRIVER'S SEAT TO GET HOME AND SEARCH ONLINE FOR HELP. SINCE THEN THE DOOR DOES NOT CLOSE AT ALL. *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHEN COMING TO A STOP, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN ACCELERATING, THE VEHICLE HESITATED AND THE CONTACT HEARD AN UNKNOWN SOUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES. THE TECHNICIAN STATED THAT THE CLUTCH WAS FAULTY. THE CLUTCH WAS REPLACED TWICE, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

WHEN I TAKE OFF FROM A STOP, USING LIGHT OR HARD ACCELERATION, THE AUTOMATIC TRANSMISSION EXHIBITS AN INTERMITTENT TRANSMISSION VIOLENT SHUDDER, WHICH SHAKES THE CAR AND CAUSES HESITATION ON ACCELERATION, CREATING A SAFETY HAZARD. THIS HAS CAUSED ME SEVERAL NEAR MISSES TRYING TO CROSS TRAFFIC BECAUSE THE TRANSMISSION HESITATION AND SHUTTER, CAUSES DELAY IN ACCELERATION ACROSS ON COMING TRAFFIC. BECAUSE OF THIS, I DO NOT LET MY TEENAGERS DRIVE THE CAR. THE CAR HAS NOW DEVELOPED LEAKING TRANSMISSION FLUID. 2013 FIESTA. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES, THEY SAY ITS NORMAL, SIMPLY REPROGRAM THE TRANSMISSION, AND HAND ME A PAPER FROM FORD WHICH SAYS THE PHENOMENA IS NORMAL. IVE NEVER HERD OF AN AUTOMATIC TRANSMISSION THAT SHIFTED SO POORLY AND VIOLENTLY AS NORMAL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE REAR DOOR SUDDENLY WOULD NOT LATCH. I TRIED EVERYTHING AND IT WON'T STAY SHUT. I TALKED TO TWO DEALERS AND THEY SAY THAT UNFORTUNATELY THEY DON'T HAVE THE PARTS AND MY VEHICLE IS OUT OF WARRANTY THIS MONTH *TR

WAS ACCELERATING AFTER A STOPLIGHT, AND SUDDENLY AFTER MUCH HESITATION, THE VEHICLE LURCHED FORWARD VIOLENTLY AND SHUDDERED. IT CONTINUED DOING THIS AT EVERY STOP-AND-GO FOR WELL OVER A YEAR, AS WELL AS MAKING HORRIFIC GRINDING NOISES, AND STARTED DRAGGING HORRIBLY RECENTLY. I TOOK IT IN FOR CLUTCH/SEAL REPLACEMENT AS INDICATED BY A LETTER FROM FORD, AND GOT THE VEHICLE BACK YESTERDAY. IT ISN'T LURCHING AS MUCH, BUT NEVER SHIFTS INTO SIXTH GEAR (IT NEVER DID BEFORE EITHER) AND NOW VIBRATES AT HIGH SPEEDS, AS WELL AS MAKING A NOISE ONLY DESCRIBABLE AS "A BARREL ROLLING DOWN A ROAD". I AM IN THE MIDST OF A COMPLAINT CASE WITH FORD, AND AM ALSO RESEARCHING A CLASS-ACTION LAWSUIT/HAVE SUBMITTED MY STORY FOR A LAWYER WORKING ON A SUIT. I HAVE ALMOST HAD MULTIPLE WRECKS IN THE LAST YEAR DUE TO THESE ISSUES, AND AS I AM A PHOTOGRAPHER, I CARRY EXPENSIVE COMPANY EQUIPMENT IN MY CAR DAILY. THIS VEHICLE PUTS MY EQUIPMENT AND MYSELF AT RISK. MY OWN DEMAND IS FOR FORD TO BUY THE CAR BACK, OR AT LEAST PAY IT OFF SO I CAN SELL IT, AND RECALL THE CAR OR AT LEAST THE TRANSMISSION. THIS CAR WAS A HORRIBLE MISTAKE TO BUILD. WHO PUTS TWO THREE-SPEED MANUAL TRANSMISSIONS TOGETHER WITH ELECTRICAL WIRING AND CALLS IT A SIX-SPEED AUTOMATIC? SOMEONE WHO'S TRYING TO BE CHEAP, THAT'S WHO. WITH NO REGARD FOR THE SAFETY OF CUSTOMERS. *TR

REAR DOOR WON'T LATCH. OPENED THE DOOR TO PUT SOMETHING IN THE BACK SEAT AND NOW DOOR WON'T LATCH. *TR

THIS IS THE SECOND TIME NOW THAT MY CAR HAS TO GO BACK IN TO THE SHOP THE FIRST TIME THE TRANSMISSION HAS BURNT OUT THE CLICHE AND THE TOLD ME THIS HAPPEN TIME TO TIME. THIS CAR HAS MADE ME ALMOST GET IN TO SEVERAL CAR CRASHES SO NOW IS THE SECOND TIME MY TRANSMISSION HAS GONE OUT ITS JUST A MATTER OF TIME TILL IT HAPPEN AGAIN HOPEFULLY IT WON'T BE WHILE I DRIVING AND TRY TO CHANGE LANES IT SHIFTS VERY HARD AND HESITATE WHEN YOU GIVE IT GAS LEST SEE WHAT THE FORD DEALERSHIP WILL TRY TO PULL A FAST ONE ON ME AND TELL THAT THERE IS NOTHING WRONG WITH MY CAR. *TR

WE HAVE HAD OUR FORD FIESTA IN ON THREE SEPARATE OCCASIONS TO HAVE THE DOOR LATCH REPLACED. THE DOOR FLIES OPEN WHILE DRIVING MY NEPHEW ALMOST FELL OUT OF THE CAR. THE JUST REPLACE IT WITH THE SAME DEFECTIVE PARTS. THE TRANSMISSION HAS NOT SHIFTED PROPERLY SINCE WE BOUGHT IT NEW AND THE MY SYNC HAS NEVER WORKED. THIS IS THE WORST CAR WE HAVE EVER HAD . *TR

DUAL CLUTCH AUTOMATIC TRANSMISSION EXHIBITED ERRATIC, SHAKY AND SHUDDERED SHIFTING THROUGH ALL GEAR RANGES...CHARACTERISTIC WITH FORD'S TSB'S 11-12-13, 12-04-06, 13-4-5, AND 13-9-4. AFTER HAVING TO JUSTIFY THE ISSUE TO TWO DEALERSHIPS (WAS AN ACTUAL PROBLEM AND NOT ME DRIVING INCORRECT OR UNDERSTANDING THE TRANSMISSION) FORD REPLACED THE CLUTCH PACKS AND SEALS DUE TO LEAK ON 26 SEP 2013. ADDITIONALLY, FORD GAVE ME (AT NO COST) AN EXTENDED POWERTRAINCARE (5 YEAR/100,000 MILE) WARRANTY. LUCKILY NOBODY WAS INJURED DUE TO THIS TRANSMISSION ISSUE, AND THE VEHICLE DROVE FINE AFTER REPAIR! I THOUGHT ALL THIS WAS RESOLVED UNTIL FORD SENT ME A LETTER (AUG 2014) STATING THAT CUSTOMER SATISFACTION PROGRAM 14M01 WAS EXTENDING WARRANTY ON THE FIESTA POWERSHIFT TRANSMISSION TO 7 YEARS/100,000 MILES? AND, NOW WE'RE AT 22 SEP 2014 (21,700 MILES) AND THE TRANSMISSION IS STARTING TO EXHIBIT THE EXACT ISSUES AS IT DID JUST BEFORE THE FIRST FAILURE. I'VE CONTACTED FORD AND SCHEDULED A SERVICE APPOINTMENT FOR THIS NEW ISSUE. FURTHER DID SOME RESEARCH AND FOUND THAT FORD HAS REDESIGNED THE CLUTCH SYSTEM (SINCE MY LAST FIX), AND ISSUED TSB 14-01-31. THAT'S FIVE TSB'S PLUS TWO WARRANTY EXTENSIONS IN 5 YEARS...AND STILL NO RECALL?? IN MY OPINION, FORD RUSHED THIS TRANSMISSION INTO MARKET (NOT FULLY TESTED), AND WE (THE CONSUMER) BECAME THE TEST SUBJECTS!! AGAIN, LUCKILY NOBODY HAS BEEN INJURED OR KILLED (THAT I KNOW OF YET)! *TR

I GOT 4000 MILES ON MY CAR.IT IS 1 YEAR AND 3 MONTHS OLD. I'VE BLOWN OUT 6 TIRES BUY HITTING POT HOLES. AND ONCE ADD FRONT BUMPER DAMAGE. I WHAT THE CAR RECALLED. OR BETTER STRONGER RIMS AND TIRES. I WANTED TO GET WHEEL INSURANCE AFTER THE FIRST ONE BUT MY BROTHER AND BROTHER SAID DON'T. JUST DON'T HIT POT HOLES. THAT'S IMPOSSIBLE I MICHIGAN. AND I AM TOLD IT TO LATE. I RATHER HAVE STRONGER RIMS AND TIRES. *TR

TRANSMISSION MAKE A GRINDING SOUND AND CAR SHUDDERS AT LOW SPEEDS. THIS WAS REPAIRED IN FEBRUARY 2014 FOR THE SAME ISSUE. NOW IT IS RECURRING. *TR

THE AUTOMATIC TRANSMISSION CAUSES PROBLEMS, AND FORD HAS WORKED ON IT MANY TIMES BUT HASN'T FIXED IT.THEY REPLACE THE 'CLUTCH' IN THE A/T AND REPROGRAM THE A/T, BUT THE PROBLEM REMAINS. THE TRANSMISSION/CLUTCH SLIPS; CAUSING THE CAR TO BRIEFLY LOSE POWER, THEN THE CAR LURCHES FORWARD WHEN THE A/T GRABS 3-4 SECONDS LATER. THE DANGER IS TWO-FOLD. A) WHEN YOU ARE STOPPED - FOR EXAMPLE - AT A 4-WAY STOP SIGN. YOU START TO GO, THE CAR LOOSES POWER AND SLOWS DOWN; SOMEONE ELSE THINKS YOU ARE YIELDING TO THEM AND THEY GO - MEANWHILE, THE FIESTA'S A/T GRABS AND SUDDENLY LURCHES FORWARD. THIS HAS CAUSED A NEAR CRASH SEVERAL TIMES. B) WHEN YOU ARE AT A STOP SIGN OR STOP LIGHT WITH A CAR BEHIND YOU. WHEN SAFE, YOU START TO MOVE FORWARD, THE CAR LOSES POWER AND SLOWS, AND THE CAR BEHIND YOU ENDS UP SLAMMING ON ITS BRAKES TO AVOID HITTING YOU. THIS HAS LED TO SOME NEAR MISSES. THE CAR IS UNSAFE. THANK YOU. *TR

SINCE SHORTLY AFTER I PURCHASED MY CAR, I'VE NOTICED THE REAR DOORS ARE UNUSUALLY DIFFICULT TO CLOSE COMPLETELY ON THE FIRST TRY. THEY SEEM TO TAKE A LOT OF EFFORT TO GET THEM TO LATCH PROPERLY OR ELSE THEY STAY HALF CLOSED BUT NOT COMPLETELY LATCHED IN. I DIDN'T REALLY THINK MUCH OF IT UNTIL I READ A NEWS STORY YESTERDAY THAT MENTIONED A NUMBER OF COMPLAINTS ABOUT THIS WITH DOORS EVEN OPENING AT SPEED! I REALIZED THAT I SHOULD LET YOU GUYS KNOW THAT I'VE EXPERIENCED A SIMILAR ISSUE WITH THE DOORS BEING HARD TO LATCH, ALTHOUGH I HAVE BEEN LUCKY ENOUGH TO NOTICE AND CLOSE THE DOORS PROPERLY EACH TIME IT HAS HAPPENED. THE BACK DOORS ON THE FIESTA (THE SEDAN, AT LEAST) ARE SMALLER AND SIGNIFICANTLY LIGHTER THAN THE FRONT ONES, SO I THINK THAT MAY BE WHY THE FRONT ONES LATCH FINE ON THE FIRST TRY, BUT THE BACK DOORS ARE MORE TOUCHY. I HAVEN'T BEEN BOTHERED MUCH BY THIS, BUT IF IT IS AN ISSUE THAT NEEDS ADDRESSED, I FELT YOU MIGHT FIND MY EXPERIENCE TO BE USEFUL INFORMATION WHILE LOOKING INTO IT! THANKS, HAVE A GREAT DAY! *TR

I OPENED MY DRIVER'S DOOR AND IT WOULD NOT CLOSE. THE LATCH WOULD NOT CATCH PROPERLY TO CLOSE MY DOOR. I CALLED THE DEALER TO COMPLAIN & WANTED TO HAVE THEM LOOK AT IT BUT I DID NOT WANT TO DRIVE WITH AN OPEN DOOR, SO I CALLED A TOW TRUCK & WAITED IN MY CAR BUT BUY THE TIME THE TOW TRUCK GOT THERE, I WAS ABLE TO CLOSE MY DOOR. I LEFT FOR WORK & WAS LATE THAT DAY.. THIS HAPPENS ALL THROUGHOUT THE WINTER. I HAD A CASE #[XXX] BUT WAS TOLD THEY WOULD NEED TO DUPLICATE THE PROBLEM IN ORDER TO DIAGNOSE. I CANNOT DUPLICATE THIS PROBLEM. IT HAPPENS RANDOMLY WHEN IT'S COLD OUTSIDE. I'VE OWNED THE CAR FOR ALMOST 2 YEARS & HAVE HAD THIS HAPPEN TO MY TRUNK LATCH ALSO, WHICH FORD REPLACED LAST WINTER. I STILL HAVE PROBLEMS WITH MY DRIVERS DOOR THOUGH. I HAD THIS PROBLEM HAPPEN TO ME PROBABLY 20 TIMES OR SO OVER 2 YEARS. WHEN IT DOES HAPPEN I HAVE TO WAIT IN MY CAR WITH THE HEAT RUNNING FOR ABOUT 5 MINUTES & THEN THE DOOR WILL CLOSE. I CALLED FORD AND THEY ARE LOOKING AT MY CAR NOW, BUT I WAS TOLD I WILL HAVE A $100 DEDUCTIBLE IF THEY HAVE TO REPLACE MY LATCH EVEN THOUGH MY CAR IS UNDER WARRANTY. THEY SAID HOLD ONTO MY RECEIPT IN CASE THERE IS A RECALL IN THE FUTURE I WILL BE REIMBURSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON RETURNING HOME AND PARKING THE CAR, WE COULD NOT CLOSE THE REAR DOOR. THE REAR DOOR LATCH IS NOT WORKING AND THE CAR CAN NOT BE DRIVEN. TODAY IS SUNDAY AND THE DEALERSHIP IS NOT OPEN, I NEED THE CAR FOR TRANSPORTATION AT 0830 ON MONDAY. *TR

DRIVING DOWN THE ROAD AT 45 MPH THE REAR DRIVER SIDE PASSENGER DOOR FLEW OPEN AND THEN WOULD NOT CLOSE. MY 13 YEAR OLD DAUGHTER WAS SEATED THERE AT THE TIME AND ALMOST FELL OUT! CALLED LOCAL DEALERSHIP AND BECAUSE I AM 3 MILES OVER MY WARRANTY MILEAGE THEY WILL NOT FIX. THIS IS A HUGE SAFETY ISSUE!!! *TR

VEHICLE WHEN STARTING FROM A STOPPED POSITION WILL HESITATE AND SHUTTER THE FRONT END AND WHEN U KEEP GOING PAST THE THIRD GEAR IT WILL COME OUT OF THE SHUTTERING. ALSO WANTS TO STUTTER WHEN APPLYING GAS AND ACTS LIKE ITS GOING TO STOP. HAVE HAD THE PLASTIC CLUTCH PACK REPLACED IN OCTOBER 2013 BUT CAR IS WORSE WHEN ACCELERATING FROM A STOP OR LOWER SPEED AND WANTING TO ACCELERATE OR GO FASTER. THE CAR STILL SHUTTERS HARD AND ACTS LIKE WANTS TO DIE IN TRAFFIC FLOW AND NOW CAR IS MAKING GRINDING AND RATTLE EVERY TIME ACCELERATING FROM A SPEED OF 0-30 MILES PER HR. I WANT THIS FIXED BECAUSE THIS CAR WILL NOT LAST ME UNTIL IT GETS PAID OFF. FORD NEEDS TO TAKE NOTE THAT THIS 6 PACK CLUTCH SYSTEM IS NOT WORKING FOR THIS TYPE OF VEHICLE. I WILL B GETTING AN ATTORNEY IF IT GETS TO THE POINT OF THIS COST COMING OUT OF MY POCKET. SHUTTERING REALLY BAD , GRINDING NOISE , RATTLING NOISE, CUTTING OUT LIKE IT WANTS TO DIE, I HAVE SEEN THE FIRST BURNT PART THEY REPLACED IN MY CAR AND WONDER WHY FORD MOTOR COMPANY WOULD INSTALL A PLASTIC PIECE INSIDE A METAL PART. ALSO MY HEADLIGHTS AND WINDOWS ARE SOMEHOW CONNECTED TOGETHER. HEADLIGHTS ARE NOT POSITIONED PROPERLY TO SEE MORE THEN 1/2 CAR LENGTH IN FRONT OF VEHICLE. ALSO RADIATOR WAS LOOSE AND READY TO FALL OUT OF CAR AFTER DRIVING VEHICLE 2 WEEKS.

THE 2013 FORD FIESTA DUAL-CLUTCH TRANSMISSION IS FAULTY AND UNSAFE. IT SHIFTS HARD, STALLS, SLIPS, SKIPS, JUMPS AND SHAKES. I HAVE HAD MY CAR FOR 14 MONTHS AND FORD HAS REPLACED THE CLUTCH 3 TIMES AND TRANSMISSION SEALS ONCE AND IT STILL HAS ALL THESE PROBLEMS. *TR

HELLO - I HAVE HAD MULTIPLE ISSUES WITH THIS CAR DATING BACK TO MONTHS AGO WHEN I HAD IT SERVICED TWICE FOR THE PROBLEM. THIS CAR IS BECOMING A SAFETY ISSUE. I HAD THE "CLUTCH" REPLACED IN THIS AUTOMATIC CAR A FEW MONTHS AGO WHEN THE CAR KEPT LUNGING FORWARD AND NOT ACCELERATING. WHEN I GOT IT BACK... I WAS TOLD TO GIVE A "GRACE" PERIOD TO BREAK IN THE CLUTCH AND THAT IT MIGHT CONTINUE TO "STUTTER". THE PAST WEEK I HAVE ALMOST GOTTEN INTO THREE ACCIDENTS. THE CLUTCH/TRANS IS LUNGING SO BAD AT THIS POINT IT ALMOST HIT THE CAR IN FRONT OF ME. THE OTHER MAIN SAFETY ISSUE WITH FORD HAVING THESE "TRANS ISSUES" ON THIS MODEL IS THE ACCELERATION. IT WILL NOT "CATCH" THEN LUNGE WHEN TRYING TO TURN LEFT AND I ALMOST GOT INTO A COLLISION. FORD SENT ME A LETTER IN THE MAIL AFTER I COMPLAINED MONTHS AGO SAYING THE "STUTTERING" MY BE A LEAK IN THE TRANS. A FEW MONTHS AGO THEY SAID THE STUTTERING WAS BECAUSE THEY HAD TO REPLACE THE CLUTCH. I AM AT WITS END WITH A CAR I CAN NOT AFFORD TO GET RID OF BUT DO NOT FEEL SAFE DRIVING. *TR

MY DAUGHTER TOOK HER CAR IN FOR REPAIR END OF JULY 2014, DUE TO VERY BAD SHUTTERING, SHAKING, ACCELERATION AND BRAKE ISSUE. DEALERSHIP CLAIMS THEY RESET THE COMPUTER THAT SPEAKS TO THE TRANSMISSION. I HAD HER TAKE CAR BACK ABOUT 10 DAYS LATER DUE TO THE SAME ISSUE. THEY CLAIM THERE WAS NOTHING WRONG WITH VEHICLE THAT SHE NEEDS TO DRIVE AT LEAST ANOTHER 1000 MILES SO THAT COMPUTER CAN REGISTER HER DRIVING HABITS??? I DROVE HER TO WORK THE FOLLOWING FRIDAY AND AS I WAS LEAVING UPHILL PARKING STRUCTURE THE CAR FELT AS IT COMPLETELY STALLED OUT, I HAD THE PEDAL FLOORED AND NOTHING AND THEN OUT OF NOWHERE THE CAR JUMPED AND ACCELERATED FORWARD. LUCKILY THERE WERE NO CARS IN FRONT OF ME I WOULD OF DEFINITELY HIT THEM. I DROVE VEHICLE STRAIGHT TO DEALERSHIP AND ASKED SALESMAN TO TAKE FOR A TEST DRIVE. HE STATED THAT THERE WAS CLEARLY A PROBLEM AND HE WOULD HAVE GSM CALL ME BY THE FOLLOWING MONDAY. TUESDAY COMES AND AS MY DAUGHTER WAS DRIVING TO WORK SHE WAS INVOLVED IN AN ACCIDENT DUE TO THE CAR NOT ACCELERATING SO SHE FLOORED IT AND UNFORTUNATE FOR HER HIT THE VEHICLE IN FRONT OF HER. I CALLED SALESMAN BACK AND HE SAID HE WOULD CALL ME BACK, 3 WEEKS LATER NO PHONE CALL FROM SALESMAN OR GSM. ACCIDENT OCCURED ON 8-19-14 THEN WE RECEIVED A LETTER POSTMARKED 8-26-14. CUSTOMER SATISFACTION PROGRAM CLAIMING THEY HAVE EXTENDED HER WARRANTY ON CLUTCH AND TRANSMISSION INPUT SHAFT SALSAS WELL AS THE TRANSMISSION SOFTWARE CALIBRATION FOR A TOTAL OF 7 YEARS OR 100,000 MILES WHICHEVER OCCURS FI

I PURCHASED THE VEHICLE USED IN FEBRUARY OF 2014. A COUPLE OF DAYS AFTER HAVING THE VEHICLE IT STARTED TO MAKE LOUD GRINDING NOISES, WHEN I TRIED TO ACCELERATE IT WOULD SPUTTER AND ALMOST STALL. I TOOK IT IN ON MARCH 05, 2014 AND THE DEALERSHIP HAD IT FOR A WEEK. WHEN I PICKED IT UP, I WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND THE GRINDING WAS "NORMAL". THE GRINDING NOISES, THE SPUTTERING, THE SLOW ACCELERATION, AND OTHER ISSUES ARE STILL HAPPENING WITH THIS VEHICLE. WHEN I CALL TO SEE IF I CAN TAKE IT IN, I AM TOLD THAT THIS IS NORMAL FOR THIS VEHICLE. THESE 'NORMAL' ATTRIBUTES SHOULD BE DISCLOSED PRIOR TO PURCHASING THE VEHICLE. WHEN I AM AT A STOP AND I START TO ACCELERATE, THE CAR DOES NOT ACCELERATE AND IT LUNGES AND IT HAS CAUSED ME TO ALMOST GET REAR-ENDED ON MORE THAN ONE OCCASION. THERE HAS BEEN A COUPLE OF TIMES WHERE I AM DRIVING ON THE HIGHWAY AT A STEADY SPEED AND WHEN I TRY TO ACCELERATE, IT DOES NOT ACCELERATE AND THE RPMS JUST SHOOT UP. THE TRANSMISSION OF THIS VEHICLE HAS TOO MANY BUGS IN IT AND IT IS CAUSING A SAFETY CONCERN. IF I WOULD HAVE KNOWN THAT THESE THINGS WERE 'NORMAL' PRIOR TO PURCHASING THE VEHICLE, I NEVER WOULD HAVE BOUGHT IT. SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE SEEN NUMEROUS COMPLAINTS THAT ARE VERY SIMILAR TO MINE AND IT TRULY IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. *TR