2013 Ford Fiesta complaints

ON AUGUST 8TH, THE DRIVER'S DOOR WOULD NOT LATCH. THE LATCH WAS REPLACED AT THE DEALER ($450). ON SEPTEMBER 5TH, THE FRONT PASSENGER SIDE DOOR STOPPED LATCHING. WE CALLED 5 LOCAL DEALERS BEFORE WE COULD FIND ONE THAT HAD THE PART AS WE WERE TOLD IT WAS ON NATIONAL BACKORDER. WHEN WE WERE ABLE TO LOCATE A DEALER WITH THE PART, WE WERE TOLD THAT IT WAS RESERVED FOR THE SERVICE DEPARTMENT ONLY. IF WE WANTED TO BE PLACED ON THE WAITING LIST TO PURCHASE IT TO HAVE INSTALLED ELSEWHERE, WE WOULD BE #7 ON THE WAITING LIST. THE PROBLEM APPEARS IDENTICAL TO THE ISSUE THAT RESULTED IN THE ESCAPE RECALL IN MAY: THE SECOND CASE COVERS ABOUT 692,700 ESCAPES. EXTERIOR DOOR HANDLES CAN BIND AND STOP THE DOOR FROM LATCHING PROPERLY. THIS COULD ALLOW DOORS TO OPEN WHILE THE SUVS ARE IN MOTION. *TR

DOOR LATCHES ARE FAILING. THIS IS THE THIRD TIME IN 1 YEAR. PART# BE8Z*5426412*B LOCK ASY PURCHASE DATE: 11/10/12 RIGHT REAR DOOR LATCH FAIL: 8/19/13 @ DEALER FOR 9 DAYS (MILEAGE 2439). RIGHT FRONT DOOR LATCH FAIL: 6/30/14 @ DEALER FOR 18 DAYS (MILEAGE 10843). LEFT REAR DOOR LATCH FAIL: 9/02/14 STILL AT DEALER (MILEAGE 12460). DEALER SAYS PART ON BACK ORDER. DELIVERY OF CAR UNKNOWN. REPAIRS HAVE BEEN LIMITED TO A REPLACEMENT OF THE BROKEN LATCH WITH THE ORIGINAL PART NUMBER THAT FAILED TO BEGIN WITH. REPORTED TO FORD CUSTOMER SERVICE (800) 392-3673 ON 9/03/14 SAFETY AND SECURITY ARE MY FIRST CONCERN AS WELL AS FINANCIAL BURDEN ONCE OUT OF WARRANTY. *TR

I JUST BOUGHT A USED 2013 FORD FIESTA WITH ABOUT 43-44,000 MILES ON IT. I DROVE THE CAR OFF THE AUTHORIZED DEALER'S LOT ON YESTERDAY 8/31/2014. THE FIRST THING THAT I NOTICED WAS, AS I ENTERED THE HIGHWAY, THE CAR HAD TROUBLE GETTING UP TO SPEED WITH THE FLOW OF TRAFFIC. LATER ON THE SAME DAY PULLING OUT OF AN ESTABLISHMENT TO ENTER THE MAIN ROAD I PRESSED THE ACCELERATOR AND THE CAR JERKED AND ACTED LIKE IT WAS GOING TO STALL OUT. THEN IT LUNGED FORWARD INTO THE STREET! HAD THERE BEEN ONCOMING TRAFFIC, THIS COULD HAVE CAUSED AN ACCIDENT WITH ME AND MY FAMILY IN THE CAR! THE CAR HESITATES TO SHIFT GEARS CORRECTLY. THE RPM HAND REVS UP REAL HIGH ON A LIGHT PUSH ON THE GAS PEDAL AND DOESN'T COME DOWN EFFICIENTLY SO THE CAR JERKS WHEN IF FINALLY "CATCHES". I'VE HAD THIS CAR FOR ONE DAY! THIS IS A DANGER AND SOMETHING NEEDS TO BE DONE! *TR

PASSENGER GOT OUT WHEN PARKED, CLOSED DOOR, DOOR DID NOT LATCH. DOOR FINALLY LATCHED AFTER MULTIPLE ATTEMPTS. LATER TRIED TO INVESTIGATE PROBLEM, LOOKS LIKE CHEAP PLASTIC DOOR LATCH HAS FAILED. AGAIN GOT DOOR TO LATCH AFTER MULTIPLE ATTEMPTS. SERVICE APPOINTMENT MADE, DOOR WILL BE TIED SHUT ENROUTE. MANY COMPLAINTS, SOME WHILE VEHICLE WAS MOVING, NO MANUFACTURER ACTION. THANKS FORD, DOES SOMEONE HAVE TO DIE BEFORE YOU RECALL THIS? A CHILD MAYBE? *TR

THE REAR PASSENGER DOOR FAILED TO CLOSE DUE TO THE CHEAP PLASTIC DOOR LATCH MALFUNCTIONING. I GOT IT FIXED THE NEXT DAY. LITERALLY TWO DAYS LATER, THE FRONT PASSENGER DOOR LATCH BROKE AND FAILED AFTER MY FRIEND HAD ENTERED THE VEHICLE. WE DID NOT REALIZE THE DOOR LATCH FAILED UNTIL AFTER I BEGAN DRIVING. THE FIRST CORNER I TOOK, THE DOOR FLEW OPEN AND HE WAS NEARLY EJECTED FROM THE VEHICLE! HAD IT NOT BEEN FOR HIS SEAT BELT HOLDING HIM IN THE CAR, HE WOULD HAVE BEEN SERIOUSLY INJURED. NOT ONLY IS THIS A SERIOUS SAFETY ISSUE, BUT I WAS UNABLE TO CLOSE MY DOOR OR LOCK THE VEHICLE IN ANYWAY WAY AS A RESULT - LEAVING MY CAR COMPLETELY VULNERABLE AND UNSECURED UNTIL I WAS ABLE TO DRIVE IT TO THE DEALERSHIP (WITH SOMEONE HOLDING THE DOOR CLOSED THE WHOLE WAY THERE) AND GET IT FIXED... AGAIN! *TR

THE TRANSMISSION MAKES A TERRIBLE GRINDING NOISE. IT SHUTTERS UPON ACCELERATING FROM A STOP, ESPECIALLY WHEN LIGHTLY ACCELERATING. WHEN ACCELERATING FROM A STOP, THE CAR MAY HESITATE CAUSING NO RESPONSE IN THROTTLE FOR A SECOND OR TWO, OR IT MAY BY SURPRISE SPRING YOU FORWARD UNEXPECTEDLY. THIS IS A SAFETY CONCERN THAT I BELIEVE FORD NEEDS TO ADDRESS FOR VEHICLES WITH THIS TRANSMISSION. *TR

HESITATE SHUTTERING WHEN SHIFTING! MAKES THE CAR SHAKE! BEEN TO THE DEALER 4 TIMES WITH THIS ISSUE AND EVEN HAD THE CLUTCH REPLACED! BEEN REPROGRAMMED 3 TIMES ALSO! I AM TOLD THIS IS ALL THEY CAN DO! THIS IS A SAFETY CONCERN FOR MYSELF AND FAMILY! I WANT SOMETHING DONE UNDER THE LEMON LAW! ALREADY MADE A COMPLAINT TO FORD! NO RESPONSE AS OF YET! *TR

PURCHASED THIS VEHICLE AS A CERTIFIED USED DIRECTLY FROM FORD DEALERSHIP. SINCE THE SECOND DAY OF OWNING IT, ON ACCELERATION THERE IS A BUZZING NOISE UNDER THE HOOD (SOUNDS LIKE A GO-CART) AND FEELS LIKE IT IS CLOGGED. WILL ACCELERATE SUDDENLY OR WILL HAVE TROUBLE ACCELERATING ESPECIALLY WHEN GETTING ONTO HIGHWAY WHICH HAVE PUT ME IN A FEW DANGEROUS SITUATIONS. WHEN COMING TO A STOP OR ACCELERATING FROM A STOP YOU CAN HEAR LOTS OF METAL CLANKING AND SOUNDS LIKE ITS CHUGGING. THE VEHICLE VIBRATES, SKIPS, LIKE IT IS TRYING TO GET IN GEAR ON ACCELERATION. HAVING TROUBLE FINDING A FORD HOUSE THAT HAS TIME OR WILLINGNESS TO REPAIR. ANY I HAVE CALLED HAVE SAID IT WOULD BE 3-4 DAYS BEFORE IT CAN GET LOOKED AT AND WON'T ISSUE A LOANER IN THE MEANWHILE. I CAN'T GO 3-4 DAYS WITHOUT A CAR. MONDAY MORNING, I AM TAKING IN TO A DEALERSHIP AND LEAVING FOR THEM TO ACCESS. THIS CAR WAS PURCHASED FOR MY TEENAGE CHILD WHO WILL BE GETTING HER LICENSE SOON, AFTER DRIVING THIS CAR FOR 2 MONTHS I DO NOT FEEL IT IS SAFE FOR HER TO DRIVE AND WILL BE LOOKING AT OTHER OPTIONS FOR A VEHICLE. *TR

TRANSMISSION JERKS AGGRESSIVELY FROM 1-3 GEAR. SOMETIMES ACCELERATION IS DELAYED AND SLUGGISH. HAS ALMOST CAUSED A WRECK ON SEVERAL OCCASIONS. ALSO, THE DELAYED REACTION CAUSES THE CAR TO LURCH FORWARD AND THE ENGINE REVS UP HIGH CAUSING THE BREAKS TO FAIL. SO YOU MUST DRIVE WITH MORE DISTANCE THAN NORMAL TO AVOID COLLISION. I HAD ONE CAR COMPLETELY REPLACED. TRANSMISSION WAS COMPLETELY SHOT AFTER 400 MILES. GRINDING, SLIPPING, JERKING, CLUNKING, HESITATION, ETC. THIS TRANSMISSION IS A PIECE OF JUNK. BOTH CARS HAD THE SAME PROBLEMS. *TR

I BOUGHT THE 2013 FIESTA IN AUGUST OF 2013. WITH 500 MILES ON IT THE TRANSMISSION WAS LURCHING, CLANKING, AND GRINDING. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS NORMAL AND THEY WOULDN'T EVEN LOOK AT IT. I ALSO COMPLAINED THAT THE CAR WAS ONLY GETTING 25MPG HIGHWAY WHEN IT CLAIMED 40. THEY SAID IT WAS IN THE WINDOW FOR EPA, AND IT WOULD GET BETTER AFTER 1500 MILES. I COMPLAINED TO THE MAIN FORD CUSTOMER SERVICE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. I NOW HAVE $14K MILES ON IT AND IT STILL AVERAGES 20-25MPG HIGHWAY. I HAD TO TAKE THE CAR TO THEM AT $12K MILES TO FIX THE ENGINE MALFUNCTION. WHEN I CALLED THE MECHANIC HE ALREADY KNEW WHAT IT WAS, WHICH MEANS IT HAPPENS A LOT. THE ENGINE STILL LURCHES, CLANKS, GRINDS, ETC. I'M $8K UPSIDE DOWN ON TRADE IN ALREADY BECAUSE THE VALUE OF THIS CAR HAS DROPPED SO MUCH IN THE LAST YEAR DUE TO ALL THESE ISSUES. *TR

EXTREME TRANSMISSION SHUDDER. JOLTING, JERKING, SHUDDERING, SHAKING, STALLING. HAD "DUAL CLUTCH" REPLACED 3 TIMES THUS FAR. REQUESTED A BUYBACK, BUYBACK DENIED. HAD A COUPLE MORE REPAIR ATTEMPTS AND NOW THE CAN'T ISN'T RUNNING FULLY - SENT IT CERTIFIED LETTER FROM A LAWYER AND TRYING TO GO THROUGH THE BUY BACK PROCESS AGAIN BEFORE GOING TO COURT. HAD 3 NEAR ACCIDENTS. THIS CAR IS A LEMON AND EXTREMELY UNSAFE. *TR

AFTER DRIVING THREE MILES FROM HOME EARLY IN THE MORNING, I OPENED MY DRIVERS DOOR AND CLOSED TO LEAVE, BUT THE DOOR WOULDN'T CLOSE. IT BOUNCED OPEN. THE LATCH WOULD NOT WORK. I TOOK IT TO THE DEALER, THEY SAID THEY'D NEVER SEEN THAT BEFORE. THE LATCH NEEDED TO BE REPLACED. AFTER THREE DAYS THEY GOT THE PART AND FIXED IT. I PICKED IT UP ON A SATURDAY AND THE NEXT MORNING THE TWO REAR DOORS BROKE. BOTH DID THE SAME THING. I TOOK BACK TO THE DEALER, WHO SAID AGAIN THAT HE'D NEVER SEEN ANYTHING LIKE IT. HE TOLD ME THAT HE'D HAVE TO FIND OUT HOW LONG IT WOULD BE TO GET THE PARTS. THIS IS OBVIOUSLY AN ISSUE. THE DEALER SAID THE PARTS WERE ON BACK ORDER FROM FORD AND THAT IT WOULDN'T BE IN UNTIL THE END OF AUGUST. I ASKED TO HAVE THE FINAL FRONT PASSENGER SIDE DOOR REPLACED AS WELL AND HE SAID THEY COULDN'T DO IT UNLESS FORD RECALLED THE PARTS OR IT WAS BROKEN. I EXPLAINED THAT THIS WAS A HUGE SAFETY ISSUE AND THAT THERE WAS OBVIOUSLY SOMETHING WRONG. I ALSO CALLED FORD, AND SPOKE TO THEIR CUSTOMER SERVICE. A MANAGER THERE SAID THEY COULDN'T HAVE THE DEALER REPLACE THE LAST DOOR UNLESS IT BREAKS. I GUESS I SHOULD HOPE THAT I'M NOT DRIVING WHEN IT DOES. THIS NEEDS TO BE RECALLED. I HAVE SEEN A LOT OF OTHER COMPLAINTS FOR THE SAME ISSUE. *TR

WITHIN A FEW WEEKS OF PURCHASE, THE SHUDDERING FROM A STOPPED START INCREASED IN MAGNITUDE (I UNDERSTAND THE TRANSMISSION IS SUPPOSED TO ACT LIKE A MANUAL BUT THIS WAS TOO SEVERE) AND ON OCCASION AFTER SHIFTING FROM REVERSE TO DRIVE THERE WAS NO ENGAGEMENT IN THE TRANSMISSION, STEPPING ON ACCELERATOR ONLY REVVED THE ENGINE, NO MOVEMENT. TOOK THE CAR BACK IN, THEY STATE THAT IS NORMAL OPERATION, THE COMPUTER HAS TO GET USED TO YOUR DRIVING. HERE WE ARE ONE YEAR LATER, IT IS NO BETTER AND NOW HAS A TRANSMISSION LEAK. TOOK BACK IN FOR THAT AND THE SERVICE GUY SAYS, OH YEAH WE ARE BOOKED WAY OUT TO AUG 17 (IT WAS JULY 24TH) ON FIXES FOR THAT AND HE MENTIONED IT IS A KNOWN ISSUE. SEEMS IT HAS BEEN KNOWN SINCE 2011 YET THE SALES GUYS NEVER MENTIONED IT. EVIDENTLY MINE IS SEVERE ENOUGH THAT THEY GOT ME SCHEDULED FOR AUG 7. THEY SAID THAT THE TRANSMISSION FLUID MAY HAVE GOTTEN INTO THE DRY CLUTCH AND ALL WOULD LIKELY HAVE TO BE REPLACED. IT IS GREAT THAT THEY CAN CONTINUE TO SELL THESE KNOWING FULL WELL THERE ARE PROBLEMS. *JS

AUTO TRANSMISSION SHUTTER..FROM A COMPLETE STOP THROUGH THE SHIFTING THE TRANSMISSION SHUTTERS. MY LOCAL FORD GARAGE SAYS THE CAR NEEDS TRANSMISSION PACKS,,HOWEVER DUE TO FORD S COMPUTER READING THE VEHICLE IS OPERATING AT A NORMAL RANGE, SO THE GARAGE CANNOT REPAIR. WE HAVE ALMOST BEEN INVOLVED 3 REAR END COLLISIONS BECAUSE OF THIS. FORD HAS NOT YET ISSUED A RECALL ON THIS MATTER EVEN THOUGH THERE ARE MANY FIESTAS WITH THIS PROBLEM,. *TR

I BROUGHT MY FIESTA IN FOR SERVICE ABOUT THREE MONTHS AFTER DRIVING IT OFF THE LOT. I EXPERIENCE KNOCKING, CHUGGING, JOLTING AND JERKING EVERYTIME I ACCELERATE FROM A STOP LIGHT OR STOP SIGN. GETTING ON THE HIGHWAY LAST WEEK AS I ACCELERATED, MY SPEEDOMETER GOT STUCK AT 55MPH AND THERE WAS AN EXTREME VIBRATION COMING FROM THE BOTTOM, ALONG WITH THE NORMAL SNAPPING NOISE. I'M TAKING IT BACK FOR MORE SERVICE NEXT WEEK FOR THE SAME REASON IT WAS IN THREE MONTHS AGO. I'VE ONLY OWNED THE CAR 9 MONTHS. I FEEL LIKE THIS CAR IS DANGEROUS AND I DON'T LIKE TO DRIVE IT. I TRAVEL 40 MILES EACH WAY TO WORK DAILY AND I WAS HAPPY ABOUT THE GAS MILEAGE THAT I WAS GETTING BUT I DIDN'T SIGN UP FOR A LEMON. *TR

THE VEHICLES ENGINE MAKES NOISE AS IF SOMETHING IS CAUGHT IN THE ENGINE OR IS HAVING TROUBLE SHIFTING THE ENTIRE TIME WHILE DRIVING. THE CAR JERKS AGGRESSIVELY WHEN YOU BEGIN TO ACCELERATE AS IF IT IS HAVING TROUBLE CHANGING INTO GEARS. WHEN TRYING TO ACCELERATE AT TIMES IT WILL SEEM AS IF IT LOOSES POWER CAUSING TO ALMOST COME TO AN ABRUPT STOP AND SHAKING AS IF IT IS GOING TO SHUT OFF! NOT THE KIND OF TROUBLE YOU SHOULD BE HAVING WITH A NEW CAR! I HAVE TO STEP OFF THE GAS PEDAL SO THAT IT CAN STOP JERKING. SEVERAL TIMES I HAVE BEEN IN THE MIDDLE OF TRAFFIC ALMOST HAVING PEOPLE SLAM INTO ME BECAUSE OF THE ABRUPT STOPS THE CAR HAS, OR ME ALMOST HITTING A CAR BECAUSE IT JERKS TO A SUDDEN TAKE OFF WHEN PRESSING THE ACCELERATOR. *TR

IN FEBRUARY OF 2014 I TOOK MY FIESTA IN COMPLAINING OF GRINDING AND RATTLING NOISES WHEN TAKING OFF FROM A STOP. BOTH INNER AND OUTER INPUT SHAFT SEALS WERE REPLACED DUE TO A LEAK AS WELL AS THE CLUTCH ASSEMBLY. IN JULY OF 2014 AT APPROX. 13,104 MILES, MY AVERAGE MILES PER GALLON WAS DROPPING AS WELL AS THE CAR SHUTTERING ON ACCELERATION AND TURNING THE VEHICLE. AGAIN, WITHIN FIVE MONTHS THE CLUTCH ASSEMBLY WAS REPLACED, IN MAY OF 2014 A DIFFERENT ISSUE, THE CHECK ENGINE LIGHT CAME ON. THIS TIME DIAGNOSIS WAS THE CATALYST ELEMENT FAILING AND THE EXHAUST MANIFOLD ASSEMBLY WAS REPLACED. ANOTHER ISSUE WAS I HAD THE GREEN PHONE ICON LIGHT FLASHING ON THE CENTER DISPLAY, IN WHICH THE FRONT DISPLAY WAS REPLACED. I REALLY LIKE THE MY FIESTA, BUT I DO NOT FEEL VERY COMFORTABLE DRIVING IT, TOO MUCH HAS GONE BAD IN A SHORT PERIOD OF TIME. FORD NEEDS TO DO MORE IN ADDRESSING AND FIXING THESE ISSUES. TOO MANY FIESTA OWNERS HAVE THESE ISSUES AND THIS IS NOT A SAFE VEHICLE. *TR

I WAS AT THE LIGHT. THE LIGHT TURNED GREEN. THE CAR LUNGED AS I ENTERED AND ALMOST HIT A PEDESTRIAN. I NOW HAVE 9785 MILES.I HAVE ALREADY GOT THEM TO FIX THE TRANSMISSION AND 590 MILES LATER IT WAS BACK TO THE SAME THING. IT LUNGES. IT GRINDS A TOW SPEED. IT IS A NIGHTMARE. I KNOW I AM NOT THE ONLY ONE COMPLAINING. PLEASE DO SOMETHING BEFORE SOMEONE DIES. *TR

I HAVE HAD MY CAR IN NUMEROUS TIMES TO THE DEALER WITH PROBLEMS WITH THE TRANSMISSION. FINALLY IN MAY OF 2014 I HAD THE CLUTCH REPLACED. THE CAR WAS ABOUT 75% BETTER, NOT PERFECT BUT BETTER. TODAY THE TRANSMISSION IS SLIPPING AND SHIFTING THROUGH VARIOUS GEARS RANDOMLY. IT HAS NO ACCELERATION POWER FROM A STOP. I AM AFRAID TO DRIVE THE CAR. THE CAR IS VERY DANGEROUS TO DRIVE AND THEY NEED TO RECALL THESE CARS. *TR

FORD FIESTA 2013 (AUTOMATIC TRANSMISSION) - STARTED CAR. PUT CAR IN REVERSE. CAR DID NOT REVERSE AND THERE WERE RATTLING AND GRINDING SOUNDS COMING FROM TRANSMISSION. RESTARTED CAR. CAR REVERSED. HOWEVER, ONCE CAR WAS PUT INTO DRIVE THE TRANSMISSION WAS RATTLING AND GRINDING AGAIN. ONCE I TRIED TO ACCELERATE, THE CAR LURCHED FORWARD, STOPPED AND LURCHED FORWARD AGAIN. THE ACCELERATION WAS NOT SMOOTH, IT FELT LIKE THE CAR MIGHT STALL. THE ENGINE NOISES WERE LOUD AND NOT TYPICAL. UNTIL I REACHED 45 MILES PER HOUR, THE ENGINE DID NOT QUIET DOWN. DRIVING IN TRAFFIC WAS TERRIBLE. I HAD TO LEAVE EXTRA ROOM TO STOP AS I DID NOT TRUST THE CAR TO DOWNSHIFT PROPERLY. I HAD TO LEAVE EXTRA ROOM TO ACCELERATE BECAUSE I COULD NOT PREDICT IF THE CAR WOULD GO AT ALL OR ACCELERATE AT AN UNPREDICTABLE SPEED BECAUSE THE TRANSMISSION WAS NOT TRUSTWORTHY AND THE CLUTCH KEPT SLIPPING. OVERALL, THE FIESTA'S TRANSMISSION ISSUE HAS TO DO WITH THE VEHICLE'S DESIGN, AND THIS IS NOT AN ISOLATED INCIDENT. FROM 20,000 MILES ON, I HAVE TAKEN THE CAR IN TWICE TO TRY AND FIX THIS DEFECT AND IT CONTINUES TO EXIST. I CURRENTLY DO NOT HAVE THE CAR AS IT IS AT THE DEALERSHIP AND HAS BEEN FOR 24 DAYS AND COUNTING. THEY CAN'T SEEM TO FIX THE DEFECTS AND THIS TRANSMISSION DESIGN SHOULD BE INVESTIGATED. I AM CURRENTLY WORKING WITH THE BBB AUTOLINE TO TRY AND RESOLVE THIS ISSUE. *TR

FOR THE SECOND TIME IN THREE WEEKS TWO DOOR LATCHES HAVE FAILED ON MY CAR. BOTH TIMES IT HAPPENED WHILE DRIVING DOWN THE ROAD AND WHEN I MADE A TURN ONE OF THE DOORS CAME FLYING OPEN. FIRST INCIDENT OCCURED ON JUNE 22ND 2014 AND THE SECOND INCIDENT ON JULY 10TH 2014. THIS CAUSED A SERIOUS SAFETY CONCERN IF SOMEONE WAS NOT BUCKLED IN AND COULD FALL OUT OF THE CAR. I HAD TO USE A CARGO STARP TO KEEP THE DOOR SHUT BOTH TIMES WHILE TAKING IT TO THE DEALERSHIP FOR REPAIR. THE DOOR LATCH MODULES ON THESE FORDS ARE A CHEAP PLASTIC AND BECOME BROKEN VERY EASILY WITH NORMAL USE. *TR

FIRST COMPLAINT FILED 7/13 REFERENCE # 10524870. TRANSMISSION MADE A CLANKING NOISE WHEN DRIVING FROM 10-60 MPH. ALSO JERKS BACK ON OCCASION FROM A STOPPED POSITION AND GOING FORWARD. THE CYLINDER BLOCK, HEX HEAD, AND GASKET AND CLUTCH REPLACED. SINCE MY COMPLAINT I HAVE BEEN IN ARBITRATION AND RECEIVED A 5 YEAR/100,000 MILE POWER TRAIN EXTENDED SERVICE PLAN WARRANTY ON 12/2013. THE CARE STILL MAKES THE CLANKING NOISE WHEN SHIFTING "SOUNDS LIKE A LOOSE BICYCLE CHAIN". SINCE THEN I HAVE HAD A OIL LEAK AND ON 4/17/14 THE CAMSHAFT WAS REPLACED. LAST WEEK THE OIL WAS CHANGED AND NOW I HAVE A TRANSMISSION LEAK. I HAVE CALLED SEVERAL FORD DEALERS AND TURNED AWAY FROM ONE DUE TO 3 WEEK WAIT TIME FOR ANY TRANSMISSION PROBLEMS AND MOST FORD DEALERS AE EXPERIENCING THE SAME PROBLEM WITH 3-4 WEEKS TO GET AN APPOINTMENT FOR A TRANSMISSION CHECK. *JS

WHEN AT A STOP OR SLOW ROLL AND THEN GIVE IT GAS THE TRANSMISSION FEELS LIKE IT SLIPPING OR A HESITATION , SO WHEN YOUR BEGINNING TO TAKE OFF OR MERGER INTO TRAFFIC IT FEELS LIKE ITS GOING TO STOP. THIS CAN CAUSE ME TO GET IN AN ACCIDENT. TOOK CAR INTO DEALER HE SAID THERE WAS NO SLIPPAGE AND THAT THE TRANSMISSION DOES NOT HAVE A TORQUE CONVERTER . WHAT EVER THE PROBLEM IS IT,S BEEN DOING IT FROM DAY ONE, IM WORRIED THAT MY WIFE MIGHT GET INTO AN ACCIDENT FROM THIS PROBLEM. SOMETHING IS WRONG WITH THIS AND IT NEEDS TO BE FIXED, THE CAR SHAKES WHEN IT DOES THIS ALSO ALL AT THE SAME TIME. *TR

THIS IS MY COMPANY CAR. BRAND NEW IN MARCH 2013. AT ABOUT 7500 MILES I STARTED GETTING HESITATION AND SHUDDERING DURING ACCELERATION. TOOK TO DEALER ([XXX]). TRANSMISSION REPAIR TOOK 3 WEEKS. NOW AT 19000 MILE IT IS DOING THE SAME THING. TOOK BACK TO SAME DEALER. THEY SAID FORD NOW HAS A "SHUDDER TEST" AND IF IT IS UNDER 250, NO REPAIRS. IT CONTINUES TO WORSEN. IT CAN BE A REAL PROBLEM WHEN YOU DON'T KNOW IF YOUR CAR IS GOING TO TAKE OFF OR JUST SHAKE AND HESITATE LIKE A [XXX]! ARE THEY JUST TRYING TO NURSE UT ALONG UNTIL IT IS OUT OF WARRANTY? MY EMPLOYER THAT ASSIGNED ME THIS CAR OWNS FOUR OF THEM FOR THE SALES STAFF AND ONE OF THE OTHERS HAS BEEN IN TWICE FOR REPAIRS ON THE TRANSMISSION FOR THE SAME PROBLEM. I HAVE BEEN DRIVING DIFFERENT VEHICLES FOR WORK AND PERSONAL REASONS FOR 40 YEARS AND NO ONE CAN CONVINCE ME THIS IS EVEN CLOSE TO NORMAL. FORD NEEDS TO STEP UP TO THE PLATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2013 FORD FIESTA SE HATCHBACK HAS ACCELERATION ISSUES I BELIEVE WILL CAUSE ME TO BE IN AN ACCIDENT. WHILE ACCELERATING INTO TRAFFIC THE VEHICLE CAN DOWN SHIFT OR "BOG DOWN", CAUSING ME TO LOSE ACCELERATION AND NEARLY CAUSING COLLISIONS. HAD IT NOT BEEN FOR THE DEFENSIVE DRIVING OF THE OTHER DRIVERS I DEFINITELY WOULD HAVE BEEN IN AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DOOR OPENED INDEPENDENTLY AND WOULD NOT REMAIN CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE 38,000.

WITHIN 1 MONTH OF DRIVING I KEPT HEARING CRAZY GRINDING NOISES AND IT WOULD BOG OUT BETWEEN 0-30..-RPM WOULD JUMP TO 5 ON SLIGHT ACCELERATION THAN DIVE BACK TO 0; FORD DEALER DID "COMPUTER UPDATE ON ELECTRONICS" - DID NOT FIX PROBLEM; THEY SAID I NEEDED TO "ADAPT TO THE DIFFERENT CLUTCH"; CAR CONTINUED TO HAVE PROBLEMS BETWEEN SHIFTING INTO 2ND GEAR- TOOK TO DEALER AND ANOTHER "UPDATE" WAS DONE. I WAS DRIVING ON MAJOR HIGHWAY AND HAD TO DROP SPEED FROM 45 TO 30 TO CROSSOVER TO DIFFERENT HIGHWAY AND THE CAR COMPLETELY LOCKED UP AS IF IT WENT INTO NEUTRAL. I MANAGED TO GET CAR HOME WITHOUT HAVING A STROKE AND SHUT IT OFF. WHEN I GOT HOME I CALLED DEALER WHO CAME AND TOWED IT- THE DEALER REPLACED THE CLUTCH. AFTER ABOUT 2 MOS I NOTICED IT WAS NOT SHIFTING RIGHT AGAIN AND BECAME CONCERNED FOR MY SAFETY DUE TO PRIOR HIGHWAY INCIDENT. I TOOK IT IN AND THE TRANSMISSION WAS COMPLETELY REPLACED; ALONG WITH ANOTHER CLUTCH. NOW IT IS MAKING A TICKING SOUND AND I AM CONCERNED OF A GAS ODOR. I WILL BE TAKING IT BACK AGAIN. I FILED LEMON LAW ON IT AFTER THE HIGHWAY INCIDENT. MY GREATEST FEAR IS THAT THIS CAR IS VERY POPULAR FOR MIDDLE CLASS FAMILIES LOOKING FOR AN AFFORDABLE CAR FOR THEIR NEW TEEN DRIVER. THE NEW DRIVER WILL NOT BE EXPERIENCED ENOUGH TO REALIZE HOW TO HANDLE THE SITUATION OR KNOW THAT THE CAR IS MALFUNCTIONING. THE 2013 FORD FIESTA NEEDS TO BE RECALLED!!! *TR

THIS HAS BEEN AN ONGOING PROBLEM OVER THE PAST 12 MONTHS. THIS VEHICLE SHUDDERS AND GRINDS WHEN SHIFTING THROUGH 1ST TO 3RD GEARS. THE VEHICLE GRINDS SPORADICALLY WHILE MAINTAINING CONSTANT SPEED AT LOW SPEEDS AND HIGHWAY SPEEDS. AFTER COASTING, THE VEHICLE WILL GRIND AND SHUDDER DURING ACCELERATION. THE VEHICLE HAS FAILED TO SHIFT INTO GEAR ON THREE OCCASIONS, ONE OF THESE INCIDENTS NEARLY RESULTED IN AN ACCIDENT. MOST RECENTLY, THE VEHICLE HAS BEEN LOSING POWER, GRINDING, AND SHUDDERING FOR UP TO 5 SECONDS BEFORE THE GEAR FULLY ENGAGES WHEN TURNING OR CONDUCTING U TURNS, WHICH CAUSES OTHER MOTORISTS TO NEARLY REAR END MY VEHICLE DURING HEAVY TRAFFIC. FORD HAS REPROGRAMMED THE TRANSMISSION THREE TIMES, WITHOUT IMPROVEMENT, AND INFORMED ME EACH TIME THAT THEY CANNOT VERIFY A DEFICIENCY, AND HAS NOT HONORED WARRANTY REPLACEMENT. *TR

VEHICLE SHUTTERS UPON ACCELERATION AND FEELS LIKE IT WANTS TO STALL. WHEN VEHICLE IS TURNING TO THE LEFT FROM A STOPPED POSITION, THE SHUTTERING IS EXTREMELY PRONOUNCED AND FEEL LIKE IT WILL STALL. WHEN VEHICLE IS DRIVING UP A HILL, IT WILL SLOW DOWN, SHUTTER, AND FEEL LIKE IT WILL STALL. VEHICLE DOES NOT RUN SMOOTHLY, AND WILL JERK FORWARD DURING ACCELERATION. VEHICLE WILL NOT ACCELERATE UP TO SPEED WHEN ENTERING HIGHWAY, AND ALMOST CAUSES ME TO GET HIT FROM BEHIND AS OTHER VEHICLES AND TRYING TO GET UP TO SPEED AS WELL. WHEN VEHICLE APPROACHES APPROXIMATELY 35-40 MPH, A CHATTERING GRINDING SOUND DEVELOPS, AND SOUNDS LIKE IT IS COMING FROM THE FRONT DRIVER SIDE ENGINE AREA. *TR

MERGED ONTO HIGHWAY. CAR WOULD NOT SPEED UP TO HIGHWAY SPEED (65) AND STARTED JERKING BACK AND FORTH - SEEMED LIKE TRANSMISSION ISSUE. WAS IN DANGER OF BEING HIT FROM BEHIND BY OTHER CARS. JERKING DECREASED IN FREQUENCY AND WAS ABLE TO SPEED UP AFTER ABOUT A 1/2 MILE, BUT BASIC PROBLEM CONTINUED. DROVE APPROXIMATELY 6 MILES TO DEALERSHIP WHERE I BOUGHT THE CAR. TURNED CAR OFF AND WENT INSIDE TO TALK TO SERVICE TECHNICIAN. HE GOT IN THE CAR WITH ME AND WE DROVE IT FOR A COUPLE OF MILES. THE PROBLEM DID NOT RECUR ON DRIVE. I WAS TOLD THIS WAS A TYPICAL PROBLEM AND THE REMEDY WAS TO TURN THE KEY TO OFF POSITION AND REBOOT THE COMPUTER. I POINTED OUT THAT THIS COULD NOT BE DONE WHILE DRIVING ON A HIGHWAY! I WAS NOT INFORMED OF ANY RELEVANT SERVICE BULLETINS OR SCHEDULED FOR ANY REPAIRS. *TR

MY 2013 FIESTA IS 1 YEAR OLD WITH 12500 MILES ON IT. WHEN FIRST PURCHASED THE TRANSMISSION WOULD DROP OUT, TYPICALLY ON STARTING FROM A STOP OR ACCELERATING OUT OF A TURN. I WAS TOLD THAT THE COMPUTER WAS LEARNING HOW I DRIVE. THIS DID IMPROVE. AS TIME HAS GONE ON HOWEVER, I HAVE NOTICED A SHUDDER WHEN ACCELERATING FROM A STOP OR AT LOW SPEEDS. THIS SHUDDER HAS GOTTEN PROGRESSIVELY WORSE WITH THE TRANSMISSION BEING BOGGED DOWN AND REFUSING TO SHIFT IN TIME. THE MORE I DRIVE, THE WORSE IT GETS, ESPECIALLY AFTER THE ENGINE HAS HEATED UP. IT IS LIKE TRYING TO LEARN MANUAL, WHICH I HAVE TRIED! IT FEELS LIKE THE ENGINE IS GOING TO STALL AND DIE. THIS HAPPENS IN STOP AND GO TRAFFIC, WITH A CONTINUOUS FEAR THAT MY ENGINE IS GOING TO STALL IN RUSH HOUR TRAFFIC. I BOUGHT A BRAND NEW CAR TO ELIMINATE THE FEAR OF GETTING INTO AN ACCIDENT BECAUSE OF POOR CAR CONDITION. TRANSMISSION ISSUES WITH A 1 YEAR OLD CAR ARE RIDICULOUS. PLEASE FIX THIS PROBLEM. *TR

THIS HAS BEEN AN ONGOING PROBLEM WITH THE VEHICLE. I PURCHASED CAR ON NOVEMBER 10, 2012, AND ON NOVEMBER 13 HEARD A NOISE IN ENGINE. THE CAR WOULD JERK AND SURGE ON TAKE OFF. I RETURNED CAR TO DEALER WHO COULD NOT FIND ANYTHING WRONG WITH CAR. THE NOISE BECAME LOUDER, CAR BEGAN TO SHUDDER AND SURGE MORE OFTEN DURING TAKE OFF, AND STICK IN REVERSE. I RETURNED CAR TO DEALER ON JANUARY 8, 2013, BUT THE COULDN'T FIND PROBLEM. OVER THE NEXT FEW MONTHS THE NOISE BECAME LOUDER, CAR SHUDDERED AND SURGED, AND BEGAN STICKING IN DRIVE. I RETURNED TO DEALER AGAIN ON MAY 29, 2014, AND DEALER TOLD ME ABOUT TRANSMISSION PROBLEMS WITH FORD FIESTAS. I PICKED CAR UP ON JUNE 5, 2015 AND DROVE SHORT DISTANCE AND ALL POWER TO TRANSMISSION WENT OUT. IT EVENTUALLY 'CAME BACK' AND I WAS ABLE TO RETURN TO DEALERSHIP. THE PROBLEM WAS WORSE THAN WHEN I TOOK IT TO DEALER IN THE BEGINNING. THIS WAS A VERY SCARY SITUATION BECAUSE I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I HAVE HAD ONGOING PROBLEMS SINCE I PURCHASED CAR. IT HAD 3 MILES ON IT THE DATE OF PURCHASE. I FINANCED 21,049 TO GET CAR, AND CANNOT AFFORD TO TRADE CAR IN AND GO UPSIDE ON PAYMENTS. THE CAR IS A LEMON! I HAVE SPOKEN WITH FORD 3 TIMES ABOUT THE MATTER. I AM SCARED TO RIDE IN THE CAR NOW. I NEED A CAR TO GO DO WORK DAILY. FORD SHOULD RECOGNIZE THIS PROBLEM AND REPLACE MY CAR WITH A 'BETTER' CAR. IT IS A SHAME THAT A LARGE CONGLOMERATE LIKE FORD CAN SELL A 'LEMON' AND A CONSUMER LIKE ME (SINGLE MOM) WITH LIMITED INCOME HAS TO 'TAKE IT." F

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE TRANSMISSION OPERATED AS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR

THE PASSENGER REAR DOOR WAS OPENED USING THE OUTSIDE DOOR HANDLE. AFTER TRYING TO CLOSE THE DOOR, IT WOULD NOT CLOSE AND KEPT BOUNCING OPEN. AFTER INSPECTING THE LATCH, IT WAS FOUND OUT THAT IT WAS NOT IN THE CLOSED OR LATCHED POSITION. THE "PLASTIC" LATCH WAS IN THE OPEN POSITION AND WHEN IT WAS PLACED INTO THE CLOSED OR LATCHED POSITION, IT WOULD NOT LATCH AND JUST POP OPEN. IF THIS "PLASTIC" LATCH WOULD HAVE BROKEN WHILE THE CAR WAS MOVING ONE OF MY CHILDREN COULD HAVE FALLEN OUT OF THE MOVING VEHICLE. A "PLASTIC" DOOR LATCH ON A "METAL" CATCH IS A SAFETY VIOLATION. PLASTIC STRIKING METAL EVERY TIME THE DOOR IS OPEN AND CLOSED IS NOT VERY SMART BECAUSE THE PLASTIC WILL ALWAYS BREAK, AS IT HAS IN MY VEHICLE. *TR

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR

THE CAR IS JERKING BETWEEN 0 AND 15 MILES AN HOUR. THE JERKING HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST YEAR. ON YESTERDAY 05/03/2014, THE JERKING IS EVEN WORSE. THE DEALERSHIP (TROPICAL FORD OF ORLANDO) HAS INFORMED US THAT FORD MOTORS SAID THIS IS NORMAL AND THEN PROVIDED A ONE PAGE DOCUMENT FOR THE ISSUE. THE ENTIRE VEHICLE IS SHAKING UNTIL THE CAR GET TO 15 MILES PER HOUR. *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE INTO THE NEXT LANE, THE POWER STEERING ASSIST FAILED AND THE VEHICLE JOLTED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE A DIAGNOSTIC WAS PERFORMED EACH TIME BUT TO NO AVAIL AND THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 34,000.

I WAS STOPPED AT AN INTERSECTION WAITING ON TRAFFIC. FINALLY GOT A SMALL GAP AND HIT THE ACCELERATOR TO PROCEED INTO THE MIDDLE OF THE INTERSECTION, IT CLATTERED, THEN HESITATED AND WOULD NOT GO. AFTER ABOUT 3 SECONDS, WHICH FELT LIKE ETERNITY WHEN YOU CARS COMING TOWARDS YOU ON BOTH SIDES, IT FINALLY WENT. NO ACCIDENT, BUT WAY TOO CLOSE FOR MY COMFORT. I'VE HAD THIS CAR AT THE DEALERSHIP FOUR DIFFERENT TIMES FOR THIS SAME PROBLEM. THEY HAVE REPROGRAMMED THE TRANSMISSION EVERY TIME BUT IT STILL DOES THE SAME THING. ABOUT FOUR WEEKS AGO I WAS ON THE HIGHWAY AND THE CAR LOST COMPLETE POWER, ACTED AS IF IT WERE IN NEUTRAL. I HAVE FILED A COMPLAINT WITH FORD BUT THEY SAY IT IS WITHIN THEIR TOLERANCE. I BOUGHT THIS CAR FOR MY DAUGHTER BUT I AM AFRAID TO LET HER DRIVE WITHOUT ME. WHEN I FINALLY HAVE TO GIVE THIS CAR TO MY SIXTEEN YEAR OLD DAUGHTER, AND SHE LOSES HER LIFE BECAUSE OF THIS TRANSMISSION, IS WILL NOT BE TOLERABLE. *TR

-WHILE DRIVING MY CAR I NOTICED A GRINDING SOUND IN THE TRANSMISSION AS I TRIED TO ACCELERATE WHEN I PULLED OFF. NOT ONLY DID I HEAR A GRINDING SOUND, THE CAR ALSO STARTED JERKING AS IF IT WAS GOING TO STALL OUT. I RETURNED THE VEHICLE TO THE DEALER WHERE I PURCHASED THE CAR. THEY SAID THAT THE DROVE IT AND COULDN'T FIND ANYTHING WRONG. MY CAR WAS RETURNED AND I CONTINUED TO DRIVE IT EVEN THOUGH I WAS NOT PLEASED WITH THE RESULTS. IT WAS MY BELIEF THAT I WAS IGNORED BECAUSE I WAS A FEMALE. AFTER CONTINUED GRINDING AND STALLING BECOMING WORSE ESPECIALLY WHEN I WOULD PULL OUT IN TRAFFIC I AGAIN TOOK THE CAR TO THE DEALER AND THE KEPT THE VEHICLE FOR SEVERAL DAYS AND GAVE ME A LOANER CAR WHICH CONSEQUENTLY WAS THE SAME CAR THAT I HAD AND THE LOANER CAR SOUNDED JUST AS BAD AS MY CAR. WHEN I PICKED MY CAR UP THEY MECHANIC SAID THAT THE SOUND I WAS HEARING WAS NORMAL FOR THE TYPE OF TRANSMISSION THAT I HAD WHICH WAS A HIGH PERFORMANCE TRANSMISSION AND THAT'S HOW THE CLUTCH WORKED. THE THIRD TIME I TOOK THE CAR IN WAS ON 4-19-2014 AFTER I WAS ALMOST HIT BY A CAR AFTER GOING INTO TRAFFIC AND THE CAR BEGAN TO SPUTTER REPEATEDLY FOR 10-15 SECONDS. THE SALESMAN SAID THAT THERE WAS NOTHING THAT THE COULD DO BECAUSE THAT IS HOW THE CAR RUNS AND IT MEETS ALL FEDERAL GUIDELINES. I AM CONCERNED THAT IT SHOULDN'T TAKE SOMEONE LOSING THEIR LIFE FOR THIS SITUATION TO BE RESOLVED. I FEEL THAT THIS NEEDS TO BE INVESTIGATED BEFORE IT TRULY BECOMES A DEADLY MATTER. *TR

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP THE MORE PERSONS ARE IN THE CAR AND A/C TURNED ON, THE WORSE THE PROBLEM. *TT

I PURCHASED MY 2013 FORD FIESTA FROM A DEALERSHIP IN MAY OF 2013, IN OCTOBER OF 2013, MY NOT EVEN 6 MONTH OLD CAR, STARTED TO MAKE GRINDING AND CRUNCHING NOISES IN THE ENGINE AND THE TRANSMISSION WAS SLIPPING. I CALLED THE DEALERSHIP AND TOOK IT IN. THEY REPLACED THE TRANSMISSION AND AFTER 8 WEEKS, I PICKED IT UP. THE NOISES WERE GONE, BUT QUICKLY CAME BACK A COUPLE MONTHS LATER, I KEPT GETTING TOLD IT WAS NORMAL, BUT IT HAS GOTTEN WORSE. I AM TRYING TO WORK WITH MY DEALERSHIP NOW TO QUICKLY GET THIS RESOLVED. I AM ALSO ONLY GETTING 25 MPG. *TR

I PURCHASED MY 2013 FIESTA NEW OFF THE CAR LOT. IT WAS THE BIGGEST MISTAKE EVER. IT HAS BEEN IN THE REPAIR SHOP TWICE FOR CLUTCH REPLACEMENTS. I WAS IN AN ACCIDENT THE LAST TIME BECAUSE IT HESITATED AND THEN TOOK OFF AND RAN IN TO THE CAR IN FRONT OF ME. FORD DIDN'T CARE ABOUT THE ACCIDENT. I HAD TO ARGUE WITH THEM TO GET A CAR TO DRIVE WHILE THEY FIXED MY CAR YET AGAIN. IT HAS AGAIN STARTED HESITATING AND THEN EXCELLING QUICKLY AND I DON'T KNOW WHAT TO DO ANYMORE. I BOUGHT A NEW CAR FOR RELIABILITY AND THIS IS FAR FROM RELIABLE. IT IS VERY VERY LOUD ALSO. *TR

BOUGHT MY FIESTA NEW OFF OF THE LOT IN 2013. TRANSMISSION HAS ALWAYS BEEN LOUD. CALLED SERVICE CENTER TO REPORT AND WAS TOLD THAT WAS NORMAL FOR THE TYPE OF TRANSMISSION I HAD. STARTING AT ABOUT 15000 MILES, CAR STARTED TO HESITATE WHEN TRYING TO GO INTO 1ST GEAR. ALSO CAR SPUTTERS IF TRYING TO PICK UP SPEED FOR PASSING. *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE SPEED SUDDENLY DECELERATED AND WOULD NOT RESPOND WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED. THE TRANSMISSION COMPUTER WAS REPROGRAMMED AND NO FURTHER INFORMATION WAS PROVIDED TO THE CONTACT REGARDING THE REPAIR. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXPERIENCE THE DEFECT AFTER TEH REPAIRS. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6,500.

I PULLED INTO A PARKING SPACE, IMMEDIATELY PUT THE CAR IN REVERSE, STILL HAD MY FOOT ON THE BRAKE, STARTED TO MOVE MY FOOT TO STEP ON THE GAS AND THE CAR LURCHED FORWARD. THE LURCH WAS STRONG ENOUGH TO GO OVER A SPEED BUMP. I WAS ABLE TO STOP THE CAR (IT HAD GONE APPROXIMATELY 10 FEET). I PUT THE CAR INTO DRIVE AND WAS ABLE TO DRIVE FORWARD OUT OF THE AREA. IT STARTED TO DO THE SAME THING AGAIN YESTERDAY BUT I WAS PREPARED FOR IT AND SLAMMED DOWN ON THE BRAKE STOPPING IT. REVERSE IS A LONG WAY FROM DRIVE SO I AM NOT SURE WHAT IS HAPPENING. I HAD THE CAR INTO THE DEALER WHERE I BOUGHT THE CAR EARLIER BECAUSE OF THE LOUD GRINDING NOISE COMING FROM THE FRONT LEFT SIDE, FIRST THEY TOLD ME IT WAS A CABLE THEN THEY TOLD ME IT WAS THE TRANSMISSION AND NOTHING TO WORRY ABOUT, THAT THE NOISE WAS NORMAL. ALSO THE CAR ROLLS BACK ON EVEN THE SLIGHTEST INCLINE AND YOU HAVE TO KEEP YOUR FOOT ON THE BRAKE OR YOU WILL HIT THE CAR BEHIND YOU. THE TRANSMISSION DOES NOT SEEM TO BE OPERATING CORRECTLY, SLIPPING OR SOMETHING. I NOW HAVE A NOTE IN THE CAR AND WHENEVER I PUT IT INTO REVERSE I AM MONITORING IT BECAUSE I WOULD LIKE TO KNOW EXACTLY WHAT IS HAPPENING AND AT WHAT POINT. IT HAPPENED SO QUICKLY THE FIRST TIME THAT I WAS MORE IN SHOCK THAN ANYTHING ELSE AND JUST RELIEVED THAT I WAS ABLE TO STOP IT AND THAT IT CAUSED NO DAMAGE TO ANYONE OR ANYTHING, EVEN THE CAR ITSELF.

CLOSED DOOR AND DOOR BOUNCED BACK. LOCKING MECHANISM HAS BROKEN TWICE ON TWO DIFFERENT OCCASIONS. *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE HESITATED AND THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TOOK MY CAR IN BEGINNING OF FEB 2014 THAT IS WHEN THEY WOULD HAVE A CAR FOR ME. THEY ENDED UP REPLACING THE CLUTCH IN TRANSMISSION.. DAYS LATER IT STARTED MAKING THE GRINDING RUBBING NOISE ON MY WAY TO RICH'S AUTO FOR THEM TO CHECK MY CAR. THEY TEST DROVE MY CAR DEFINITELY MAKING NOISE AS CAR IS SHIFTING, I LEFT THERE WENT TO THE STORE THE NOISE WAS SO LOUD THAT I FELT LUCKY TO GET HOME. FORD CO SERVICE REP FOR MY AREA MAKES AN APPT FOR A WEEK LATER. BARELY HEARD THE NOISE ON MY WAY THERE BUT THE CAR NOW HESITATES TO ACCELERATE WHILE DRIVING TO PASS SLOWER CARS. GOT TO 6-8 RPMS AND ADVANCE 1 MPH IN 5-10 SEC. THE DEALERSHIP SERVICE DEPT. COULD FIND ANYTHING WRONG EVERYTHING IS WITHIN THE LIMITS BY FORD STANDARD. I DO NOT FEEL SAFE DRIVING MY CAR AND HAVE REQUESTED A RETURN. THE WORSE MISTAKE I MADE WAS PURCHASING THE CAR. *TR