2012 Ford Fiesta complaints

MY DOOR WILL NOT SHUT AND IS CURRENTLY DUCT TAPED SHUT. I DON'T FEEL SAFE DRIVING MY CAR BECAUSE FORD SAYS THAT MY DOORS MAY OPEN WHILE YOU ARE DRIVING. THERE IS A NOTICE OF A RECALL OUT BUT, I CAN'T GET MY DOOR FIXED BECAUSE FORD DOESN'T HAVE THE PARTS. HOWEVER, I WAS STILL NEVER OFFERED A RENTAL OR ANY OTHER FORM OF HELP ON THIS MATTER FROM FORD. I SPOKE TO THEM ON THE PHONE AND EMAILED THEM AND MY CAR IS AT THEIR SERVICE CENTER RIGHT NOW AND I HAVE NOT BEEN OFFERED A SOLUTION. ALSO, I HAVE ISSUES WITH MY TRANSMISSION. I DRIVE A MANUAL AND WHEN I GO TO BACK OUT OF A PARKING SPOT, ETC. IT WILL OFTEN GRIND. I HAVE TO TRY SEVERAL TIMES TO GET IT INTO EITHER FIRST GEAR AND REVERSE. LAST OCTOBER (2014), THERE WAS A SERVICE BULLETIN SO FORD REBUILT MY TRANSMISSION. THIS DID NOT RESOLVE THE ISSUES THOUGH SO IN MAY OF 2015 I FINALLY EMAILED FORD BUT I NEVER GOT A RESPONSE. NOW, WITH MY DOOR NOT SHUTTING I THOUGHT IT WAS THE PERFECT TIME TO TAKE CARE OF ALL OF THESE ISSUES. MY CAR IS AT THE SERVICE CENTER NOW, BUT FORD HAS SAID THEY DON'T SEE AN ISSUE WITH THE TRANSMISSION. IT DOESN'T GRIND EVERY TIME I PUT IT INTO FIRST BUT IT HAPPENS AT LEAST ONCE A WEEK AND WHEN I AM AT A STOP LIGHT IT CAN BE DIFFICULT TO GET IT INTO FIRST GEAR. THIS MAKES ME REALLY NERVOUS TO TURN LEFT IN FRONT OF ON COMING TRAFFIC.

I WAS DRIVING APPROXIMATLY 45 MPH ON ST RT 28 IN MILFORD OHIO AND MY DOOR WAS LOCKED AND THE DOOR AJAR LIGHT FAILED TO INDICATE ANY FAILURE IN SECURING THE DOOR APROPIATLY, WELL AS I BEGAN BRAKING TO REDUCE SPEED MY DOOR FLEW OPEN AND I REACHED OUT TO SHUT IT AS I WAS APPLIEING PRESSURE TO THE BRAKE AND THEY COMPLETELY FAILED CAUSING ME TO REAR END THE VEHICLE IN MY FRONT, UPOUN IMPACT THE AIR BAG ON THE DRIVE T SIDE ONLY FAILED TO DEPLOY THERFORE CAUSING A SUSTANTIALLY GREATER AMOUNT AND LONGER LASTING INJUYS. THE DOOR SLAMMED SHUT ON MY WRIST CAUSING DEBILUTATING AND LIFE ALTERING INJURY'S INCLUDING THE LOSS OF MY 5 YEAR CAREER AS A EXTERIOR FINISH CARPENTER DUE TO LOSS OF ABILITY TO PERFORM GENERAL TASKS THAT I WAS ABLE TO NOT ONL PERFORM BUT ACTUALLY MASTER BEFORE MY AUTO ACCIDENT

RADIATOR AC CONDENSER COOLING FAN WILL SHORT OUT AND CATCH FIRE WITHOUT WARNING. EXTENSIVE DAMAGE..

THE TRANSMISSION IS NOT WORKING PROPERLY. WHEN I STEP ON THE GAS, THE VEHICLE VIBRATES/SHUDDERS AND TAKES A FEW SECONDS UNTIL IT STARTS TO GO. IT HAPPENS A LOT WHEN MAKING TURNS AT SLOWS SPEEDS OR WHEN STOPPED AND THEN STARTING UP AGAIN. THERE WAS A RECALL DONE FOR THE CLUTCH. IT TOOK THE DEALERSHIP TWO MONTH TO GET THE REPLACEMENT PART BUT THE CAR IS STILL DOING THE SAME THING AFTER THE FIX. WE HAVE BEEN THERE 3 TIMES SINCE IT HAS BEEN SUPPOSEDLY FIXED AND THEY HAVE TOLD US THAT, "OUR TRANSMISSION HAS LEARNED BAD THINGS AND THEY HAVE RESET IT." THIS IS NOT A SOLUTION NOR APPROPRIATE RESPONSE FOR WHAT IS HAPPENING WITH OUR VEHICLE. TODAY I WENT TO PULL ONTO A BUSY HIGHWAY WITH OUR BABY IN THE CAR AND THE CAR WOULD NOT GO. I STEPPED ON THE GAS AND IT WOULD NOT SHIFT INTO GEAR AS CARS WERE COMING BEHIND US. I HAD TO PRESS HE GAS DOWN TO THE FLOOR AND FLOOR IT AND THE RPM'S SHOT UP TO OVER 5 AND WE WERE ABLE TO GET GOING THEN. THIS IS OUR PRIMARY VEHICLE THAT WE USE TO TRANSPORT OUR CHILD AND IT IS NOT SAFE. WE ARE HOPING SOMETHING CAN BE DONE ABOUT THIS. WE BOUGHT THIS VEHICLE BRAND NEW, OFF THE LOT IN JULY OF 2012.

THE RIGHT REAR DOOR LATCH QUIT LATCHING. NO ABUSE, RARELY USED. I SEE THAT THIS IS A COMMON PROBLEM WITH FIESTAS BUT MY VIN NUMBER IS NOT INCLUDED IN THE SAFETY RECALL. SINCE THIS PROBLEM IS OBVIOUSLY AFFECTING OTHER VINS NOT ON THE RECALL LIST I WOULD HOPE THAT FORD MAY CONSIDER EXPANDING THAT LIST, BEFORE I HAVE TO PAY FOR IT MYSELF. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

I BOUGHT MY 2012 FORD FIESTA DURING MAY 2014 WITH 23,279 MILES ON IT. IT HAS GIVEN ME NOTHING BUT PROBLEMS EVER SINCE I BOUGHT IT. PROBLEMS I HAVE EXPERIENCED ARE: INTERMITTENT SHUDDERING WHEN TAKING OFF, LOSS OF POWER WHEN ACCELERATING, JERKING AND HESITATION WHEN ACCELERATING AND ELECTRICAL ISSUES AFFECTING THE RADIO. I HAVE NEARLY GOTTEN INTO MULTIPLE ACCIDENTS DUE TO THE LOSS AND HESITATION DURING ACCELERATION, ESPECIALLY WHEN PASSING CARS ON HIGHWAYS AND PULLING OUT INTO INTERSECTIONS. I HAVE BROUGHT IT BACK MULTIPLE TIMES TO BE FIXED AND THE ONLY THING THAT HAS BEEN FIXED IS THE INTERMITTENT SHUDDERING DUE TO A NEW CLUTCH THEY PUT IN. I AM STILL EXPERIENCING LOSS OF POWER WHEN ACCELERATING, ALONG WITH JERKING AND HESITATION WHEN ACCELERATING AND ELECTRICAL ISSUES AFFECTING THE RADIO. I DONT KNOW WHAT TO DO AS I KEEP BRINGING THE CAR BACK WITHOUT GETTING IT RETURNED FIXED. I DO NOT FEEL SAFE IN THIS CAR, AS I FEAR FOR MY LIFE ALONG WITH THE LIVES OF OTHERS ON THE ROAD. HOWEVER IT IS THE ONLY CAR I HAVE.

I FIRST SUBMITTED A REPORT ON THIS SITE BACK IN DECEMBER 2013 REGARDING ISSUES WITH MY TRANSMISSION/CLUTCH. I HAD OWNED THE CAR FOR A YEAR AND HAD ABOUT 36000 MILES ON MY CAR WHEN IT STARTED STALLING BUT THE ISSUES PROBABLY STARTED AROUND 20-25,000 MILES. ALTHOUGH I DO RECALL ONE INSTANCE ABOUT 6 MONTHS AFTER I BOUGHT THE CAR WHEN THE ENGINE/TRANSMISSION SEEMED TO CUT SHORT ON THE HIGHWAY. MOST OF THE TRANSMISSION ISSUES INVOLVED SHUDDERING/SHAKING AND GROWLING NOISE/STALLING SENSATION WHEN IN 1ST/2ND GEAR.MY MECHANIC (NON-FORD RELATED) MENTIONED IT DIDN'T SEEM NORMAL. A FEW WEEKS LATER MY CAR SEMI-STALLED IN AN INTERSECTION. I TOOK IT TO FORD, THEY KEPT MY CAR FOR A MONTH UNTIL THEY GOT THE PART AND "FIXED" IT. A FEW MONTHS LATER I GOT A LETTER STATING THERE WERE ISSUES WITH TRANSMISSION. BUT NO FORMAL RECALL WHICH IS SHOCKING....NOW A YEAR AND HALF LATER AND ABOUT 15,000 MORE MILES ON MY CAR I HAVE STARTED FEELING THAT SAME SENSATION WHEN DRIVING. I KNOW THE ISSUES WITH MY TRANSMISSION IS STARTING AGAIN. I RECENTLY MOVED OUT OF STATE, AND THE DEALERSHIP I CALLED IS GIVING ME THE RUN AROUND WHEN BRINGING IT IN (NO AVAILABLE APPOINTMENTS FOR WEEKS, NO FREE RENTAL CAR WHICH IF IT'S UNDER WARRANTY I SHOULD GET). PLUS THERE IS THE DOOR/LATCH RECALL. THIS CAR IS UNSAFE, I'M SHOCKED THERE HASN'T BEEN MORE RECALLS OR TAKING THE CARS WITH THIS TYPE OF TRANSMISSION OFF THE ROAD.... ALREADY CONTACTED FORD REGARDING MY FRUSTRATIONS WITH THIS CAR. THEY'VE EXTENDED THE WARRANTY BUT WHAT

THIS VEHICLE HAS BECOME DANGEROUS FOR THE THIRD TIME SINCE I HAVE OWNED IT. THE TRANSMISSION WON'T ENGAGE PROPERLY WHEN PULLING OUT FROM A TRAFFIC LIGHT OR STOP OF ANY KIND AND I HAVE BEEN ALMOST BROAD SIDED MORE THAN ONCE. I CANNOT MAKE IT THROUGH THE INTERSECTION WITHOUT THE TRANSMISSION JERKING AND THE CAR STOPPING LONG ENOUGH TO BE DANGEROUS. ALSO, IT MAKES A METALLIC SOUND AND FEELS AS IF IT IS GRINDING. I AM STILL PAYING FOR THIS VEHICLE AND IT IS SITTING AT A FORD DEALERSHIP FOR THE THIRD TIME. THIS TIME, FORD WILL NOT RETURN MY CALLS AND THE DEALERSHIP TELLS ME THAT THE PARTS ARE BACK ORDERED AND ANOTHER CUSTOMER HAS ALREADY BEEN WAITING FOR TWO MONTHS FOR HIS TO BE FIXED. PLEASE HELP ME GET A SAFE VEHICLE TO DRIVE!

TRANSMISSION STARTED VIBRATING AND CAUSING THE CAR TO JUMP AND SHUTTER. AND WEAR MY TIRES DOWN.

TIRE WEARING OUT UNDER 30.000 MILES

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE TRAVELING 65 MPH, THE FRONT PASSENGER SIDE DOOR FRACTURED WITHOUT WARNING AND OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO PULL THE VEHICLE OVER AND MAKE A QUICK ADJUSTMENT TO THE DOOR DUE TO THE FAILURE. THE INTERNAL LIGHTS REMAINED ILLUMINATED DUE TO THE FAILURE, WHICH DRAINED THE BATTERY FOR MONTHS. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE DEALER WAS NOT ABLE TO PROVIDE THE PART FOR SEVERAL MONTHS, WHICH WAS NOT IN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V488000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THAT RECALL REPAIR WOULD BE PERFORMED. THE DEALER DID NOT NOTIFY THE CONTACT THAT THE RECALL NEEDED TO BE PERFORMED. THE CONTACT REPORTED THE FAILURE TO THE MANUFACTURER AND WAS WAITING TO DETERMINE WHEN THE TWO RECALL REPAIRS WOULD BE PERFORMED. THE VEHICLE WAS STILL AT THE DEALER TO BE REPAIRED FOR THE DOOR LOCK FAILURE AND STILL WAITING FOR THE SOFTWARE UPDATE FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

THIS CAR IS UNDER RECALL 15V-246 THE BACK DRIVER LATCH FAILED 7/2/14. THE BACK PASSENGER LATCH FAILED 9/3/14. THE FRONT PASSENGER LATCH FAILED 7/15. INCIDENTS 1 AND 2 WERE REPAIRED UNDER WARRANTY. INCIDENT 3 IS CURRENTLY AT THE DEALER WITH THE PART BEING ORDERED. WE ASKED THE DEALER TO REPAIR THE FOURTH LATCH, THE FRONT DRIVER SIDE DOOR, BUT THEY SAID FORD MOTOR WILL ALLOW THEM TO ONLY REPAIR THE BROKEN LATCHES SINCE PARTS ARE SCARCE. WE HAVE BEEN TO THE DEALER THREE TIMES FOR THE LATCH PROBLEM AND FEEL THE FOURTH LATCH SHOULD AND COULD BE REPAIRED AT THIS TIME SO THAT WE DON'T HAVE TO RETURN YET AGAIN, ESPECIALLY NOW THAT THE PROBLEM IS UNDER RECALL. OUR LOCAL FORD DEALER IS JIM CLICK FORD, 6244 EAST 22ND STREET, TUCSON, AZ 85711 PHONE 888 230 6356

WHILE EXITING THE VEHICLE THE FRONT RIGHT DOOR WOULD NOT LATCH , THIS SITUATION MADE THE CAR UNSAFE TO DRIVE, I HAD THE VEHICLE TOWED TO THE DEALER AND AT THAT TIME FORD SAID THAT THE PART IS NOT AVAILABLE

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 35 MPH WITH A CHILD SEATED IN THE REAR PASSENGER SEAT, THE REAR PASSENGER DOOR ERRONEOUSLY OPENED WHILE MAKING A LEFT TURN. THE CONTACT DISCOVERED THAT THE DOOR LATCH AND LOCK FAILED AND THE DOOR WOULD NOT REMAIN CLOSED AND SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

WHEN I AM AT A STOP SIGN OR STOP LIGHT MY VEHICLE IF I DON'T HAVE THE BRAKE ON SECURELY I WILL ROLL A BIT BACKWARDS UNTIL I PUT MY FOOT ON THE BREAK. AS WELL AS WHEN I START TO GO AT A LIGHT OR STOP SIGN THE ENGINE WILL SPUTTER OUT WHILE I PUT MY FOOT ON THE GAS PEDDLE FOR THE FIST TIME SINCE STOPPING. THEN THE ENGINE WILL CATCH ITSELF AS I LET OFF THE GAS PEDDLE AND THEN RE-ATTACH MY FOOT TO THE GAS PEDDLE. THERE IS A SPUTTER GRUMBLE NOISE THAT HAPPENS AT THIS TIME AND A JERKING MOVEMENT YOU FEEL AS THE ENGINE CATCHES ITSELF. LIKE THE TRANNY IS TOO LOW OR SOMETHING.

I WENT OUT TO DINNER AND WHEN WE CAME BACK TO THE CAR MY PASSENGER OPENED THE PASSENGER FRONT DOOR AND IT WOULD NOT CLOSE. I PROCEEDED TO WALMART AND BOUGHT BUNGIE CORDS TO TIE IT SHUT AND WHEN MY PASSENGER OPENED THE REAR PASSENGER DOOR THE SAME THING HAPPENED AND I HAD TO TIE THAT ONE AS WELL. UPON CONTACTING FORD AND THE LOCAL DEALERSHIP I AM VERY DISSATISFIED WITH HOW LITTLE IS BEING DONE TO FIX THIS PROBLEM SINCE IT IS UNDER A RECALL. I HAVE BEEN TOLD THAT THEY WILL ONLY FIX THE TWO THAT ARE BROKEN NOW AND WILL FIX THE OTHER TWO ONCE THE PARTS ARE IN A PLENTIFUL SUPPLY. I WAS TOLD IT WOULD TAKE AN EXTENDED PERIOD TO GET THE PARTS AND THAT I COULD DROP MY CAR OFF TO BE FIXED. THIS IS VERY UNACCEPTABLE, THE CAR IS NOT ABLE TO BE SAFELY OPERATED THRU NO FAULT OF MINE. I DRIVE AT LEAST 30 MILES TO WORK EVERY DAY AND DEPEND ON THIS CAR FOR TRANSPORTATION, AND NO OFFER OF ASSISTANCE WITH THAT HAS BEEN OFFERED EITHER.

I PURCHASED THE CAR IN MARCH OF 2013 FROM THE FIRST WEEK I OWNED THE CAR I HAVE COMPLAINED THAT THE CAR: SHUDDERS AND GURGLES AT TAKE OFF WITH NO POWER WHAT SO EVER, GOING UP A STEEP HILL HAS NO POWER AT ALL THE CAR GURGLES AND THEN ONCE IT CATCHES THE CAR LUNGES FORWARD VERY FAST, WHEN BREAKING THERE IS A LOUD NOISE AND THE CAR SHUDDER, THE RPMS REV HIGH AT TAKE OFF. 1ST APPOINTMENT I WAS TOLD IT WAS A NEW TRANSMISSION SYSTEM AND IT HAD TO LEARN THE WAY I DEPRESS THE GAS. 2ND, 3RD, 4TH APPOINTMENT SAME THING....5TH APPOINTMENTCLUTCH RESET TO RE-LEARN THE SHIFTING PATTERNS.....6TH APPOINTMENT - CLUTCH REPLACED. CALLED TO ASK WHAT TO DO BECAUSE ITS NOT FIXED. I WAS ADVISED TO CALL FORD CUSTOMER CARE THAT MAYBE THEY WOULD GIVE ME A LOANER CAR SO THE DEALER COULD KEEP THE CAR LONGER....6/22/15 - I CALLED FORD CUSTOMER RELATIONS I WAS ADVISED TO BRING IT BACK TO THE DEALERSHIP AND CALL FORD CUSTOMER CARE BACK TO LET THEM KNOW WHAT THE DIAGNOSIS WAS...6/30/15 - THE CLUTCH WAS RESET TO RE-LEARN THE SHIFTING PATTERNS, AND WAS ADVISED THERE IS NOTHING WRONG WITH MY BREAKS...6/30/15 - CALLED FORD CUSTOMER CARE WITH THE DIAGNOSIS, WAS ADVISED THAT THE DEALERSHIP IS DOING THE STEPS TO REPAIR THIS ISSUE PER FORD. ASKED TO SPEAK WITH A SUPERVISOR...7/2/15 - SUPERVISOR CALLED, INFORMED ME THAT I DID NOT QUALIFY FOR THE BUY BACK PROGRAM, THAT THE DEALERSHIP IS DOING EXACTLY WHAT FORD IS TELLING THEM TO DO AND THAT I CAN BUY A NEW CAR AND MENTION THE CUSTOMER LOYALTY FORD FIESTA PROGRAM TO R

THE RIGHT PASSENGER REAR DOOR WILL NOT LOCK. IF YOU SLAM THE DOOR, IT WILL NOT LATCH SHUT. IT ACTUALLY BOUNCES BACK OPEN. THE DOOR CANNOT BE CLOSED, LEAVING THE INTERIOR LIGHTS ON. THERE IS NO WAY TO SECURE THE DOOR CLOSED WHILE DRIVING. THE VEHICLE CANNOT BE DRIVEN UNLESS SOMEONE HOLDS THE DOOR SHUT. THERE IS NO MANUAL OVERRIDE.

CHECK ENGINE LIGHT COMES ON AND CAR ACCELERATES VERY SLOWLY, AS IF TAKING OFF IN SECOND GEAR. AS YOU ACCELERATE THE CAR SHUDDERS LIKE IT IS GOING TO DIE. FIRST INCIDENT HAPPENED WITHIN 6 MONTHS OF PURCHASE. AFTER TURNING CAR OFF AND LETTING SIT FOR A FEW HOURS PROBLEM WILL GO AWAY. BROUGHT CAR INTO DEALERSHIP, COULDN'T FIND ANYTHING WRONG. CAR WAS PURCHASED IN 2011, HAS HAPPENED 4 SEPARATE TIMES SINCE PURCHASE DATE.

SUNDAY (6/14/15) EVENING I WAS UNABLE TO CLOSE MY REAR PASSENGER CAR DOOR WHICH MADE IT IMPOSSIBLE TO LOCK MY CAR. THIS PROBLEM CAUSED THE INTERIOR LIGHTS TO STAY ON. I COULD NOT LEAVE AN UNLOCKED CAR PARKED ON THE STREET OVERNIGHT AND WAS ALSO WORRIED IT WOULD CAUSE MY BATTERY TO DIE, SO I DROVE IT TO THE DEALERSHIP TO DROP IT OFF. AS I DROVE, THE DOOR CONTINUED TO FLY OPEN. I FELT VERY UNSAFE WITH THE INTERIOR LIGHT GLARING AND THE DOOR FLYING OPEN. THE DEALERSHIP CALLED MONDAY TO SAY THEY WOULD ORDER THE PARTS FROM FORD RIGHT AWAY. WHEN THE DEALERSHIP CALLED ON TUESDAY (6/16/15) TO TELL ME THE CAR WOULD BE READY WEDNESDAY (6/17/15), I ASKED IF ALL FOUR LATCHES ARE BEING REPLACED. THE DEALERSHIP SAID THEY WOULD ONLY REPLACE THE ONE DOOR LATCH. I MENTIONED THE LETTER RELEASED BY NHTSA, FORD MOTOR COMPANY, AND OTHER PRESS RELEASES AND HOW IT STATED THAT DEALERS SHOULD REPLACE ALL FOUR DOOR LATCHES WITH AN IMPROVED PART. THE DEALERSHIP TOLD ME THEY WERE ONLY AUTHORIZED TO FIX THE DEFECTIVE DOOR AND THE OTHER THREE LATCHES ARE FINE. I ASKED IF THE PART THEY WERE GOING TO INSTALL WAS AN IMPROVED PART OR THE SAME PART FOR THE DOOR LATCH. THEY COULD NOT TELL ME AND TOLD ME TO CALL FORD CUSTOMER CARE IF I WANT MORE INFORMATION. I PRESSED THE ISSUE AND AFTER A PHONE CALLS TO FORD CUSTOMER CARE, THE FORD SERVICE REPRESENTATIVE, AND THE FORD SERVICE MANAGER, THE DEALERSHIP AGREED TO LOOK INTO WHETHER THEY THINK THE OTHER THREE LATCHES SHOULD BE FIXED. THEY ARE ALSO AGREED TO CHECK TO

I HAVE HAD MULTIPLE INCIDENTS WITH THE TRANSMISSION OF MY 2012 FIESTA, BEGINNING ROUGHLY IN NOVEMBER OF 2014. THE FIRST SPECIFIC INCIDENT I CAN RECALL OCCURRED ON DECEMBER 18, 2014. I WAS DRIVING FROM TOLEDO, OHIO TO THE DETROIT, MI AIRPORT AND BACK. I HAD TWO OTHER PASSENGERS IN MY CAR WHO NOTICED THE VIOLENT SHAKING/SHUDDERING PROBLEMS THAT MY VEHICLE WAS HAVING WHEN TRYING TO ACCELERATE. THE SHUDDERING OCCURS AT BOTH LOW SPEEDS AND HIGH SPEEDS. THE SHUDDERING DOES NOT OCCUR DAILY BUT ROUGHLY 4-5 DAYS A WEEK, CAUSING DIFFICULTIES WITH ACCELERATION, BREAKING, AND CONTROLLING THE VEHICLE. ABOUT TWO MONTHS AGO I WAS STOPPED AT A RED LIGHT AT A BUSY INTERSECTION. WHEN I BEGAN TO ACCELERATE MY CAR STARTED SHAKING SO VIOLENTLY THAT IT COULD NOT MOVE FORWARD ANY MORE. AT THAT TIME A SEMI-TRUCK WAS COMING UP BEHIND ME AND HAD TO SWERVE TO AVOID HITTING ME. THE SPEED LIMIT AT THIS BUSY INTERSECTION IS 40MPH. AT THIS POINT MY CAR IS UNSAFE TO DRIVE, EVEN THOUGH I HAVE TAKEN IT IN TO THE DEALER MULTIPLE TIMES TO FIX THE TRANSMISSION. SO FAR, THE REPAIRS HAVE BEEN UNSUCCESSFUL AND I AM TOLD THE POTENTIAL PARTS TO FIX THE ISSUE (THE CLUTCH) IS ON BACK ORDER FOR A MINUTE OF 6-8 WEEKS. I WAS TOLD TO CONTINUE DRIVING MY CAR IN THE MEAN TIME, AND THAT NO ONE CAN ASSIST ME AT THIS TIME, EVEN THOUGH I HAVE BEEN TRYING TO RECTIFY THIS ISSUE SINCE JANUARY 2015. ALSO, THE CLUTCH IS NOT GUARANTEED TO FIX THE PROBLEM, AS IT IS THE SAME MAKE AS THE ONE CURRENTLY IN MY CAR.

AT AT STOP LIGHT MAKING A LEFT TURN THE CAR FAILED TO ACCELERATE. I HIT THE GAS AND NOTHING HAPPENED. THE CAR WAS STILL RUNNING BUT DID NOT MOVE. I HAD TO TURN THE CAR OFF AND RESTART IT. TWICE. THE SAME THING HAPPENED ON THE HIGHWAY ABOUT 15 MINUTES LATER AFTER TRAFFIC CAME TO A STOP. THE CAR HAS A VOLUNTARY RECALL TO FIX THE TRANS BUT THE PARTS ARE NOT AVAILABLE. I HAVE BEEN WAITING OVER 2 MONTHS FOR THE PARTS.

THE DOOR LATCH WILL NOT LATCH LEAVING MY PASSENGER DOOR UNABLE TO STAY CLOSED. CALLED FORD CUSTOMER SERVICE AND THEY WILL NOT TELL ME IF THEY HAVE PARTS OR WHEN THOSE PARTS WOULD BE AVAILABLE. ALSO TOLD ME THIS RECALL IS NOT UNTIL THE MIDDLE OF JULY SO I WOULD HAVE TO PAY FOR THE REPAIRS AND THEN ASK THEM FOR REIMBURSEMENT WHEN RECALL GOES INTO EFFECT. FORD WOULD NOT ANSWER ANY QUESTION AS TO WHAT I SHOULD DO WITH A CAR THAT THE PASSENGER DOOR WILL NOT STAY SHUT AND WOULD ONLY TELL ME TO TAKE IT TO A DEALER WHO ALSO WAS CONFUSED AS TO WHY FORD WAS TELLING ME TO TALK TO MY DEALER ABOUT MY QUESTIONS.

THE TRANSMISSION FOR THIS FIESTA IS EXPERIENCING PROBLEMS. IT SHUDDERS AND DOESN'T STAY IN GEAR. THERE IS AN ACTIVE RECALL OUT ON IT BUT FORD REFUSES TO ACKNOWLEDGE IT. THEY ALSO DON'T TELL YOU UNLESS YOU CALL THEM. IT IS A SAFETY HAZARD. IT COULD BE AS SIMPLE AS A BAD SEAL IN THE AUTOMATIC TRANSMISSION OR IT COULD BE A CLUTCH PROBLEM WHICH IS BACK ORDERED.

VEHICLE HAS A POWERSHIFT AUTOMATIC TRANSMISSION THAT ACTS LIKE A MANUAL: ROLL BACK ASSIST NOT WORKING PROPERLY: VEHICLE JERKING: VEHICLE LURCHING AT STOPS: 2ND INCIDENT MAY 2013: SAME ISSUES ADDED CAR LOSING POWER: NOVEMBER 2014: SAME ISSUES: TRANSMISSION DRIVABILITY ISSUES: ROLL BACK ISSUES LOSS OF POWER ISSUES. MARCH 2015, ALL SAME ISSUES: ALL ISSUES AND CHECK ENGINE LIGHT ON THIS LAST TIME DUE TO TRANSMISSION CIRCUT ISSUE REPORTED CONTINUE TO FIX TRANSMISSION: CONTINUES TO BREAK DOWN. THE VEHCILE HAS NEVER RAN "GOOD" ALWAYS TRANSMISSION ISSUES: LOUD NOISES, CAR LOSING POWER WHILE DRIVING, LURCHING AT STOPS ACCELERATING AT STOPS, NO RESPONSE TO ACCELERATION. FOUR TIMES IN THREE YEARS IN FOR FIXES THAT DO NOT WORK. CAR IS UNSAFE AS THE LOSS OF POWER IS NOW MORE FREQUENT.

REAR PASSENGER DOOR WILL NOT SECURE. LATCH SEEMS TO HAVE BROKEN/MALFUNCTION. CANNOT DRIVE THE VEHICLE UNLESS THE TWO BACK DOORS ARE TIED TOGETHER FROM THE INSIDE, TO PREVENT THEM FROM OPENING WHILE DRIVING.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. AFTER THE CONTACT PARKED THE VEHICLE, HE HEARD AN ABNORMAL BOOMING STATIC NOISE COMING FROM THE SPEAKERS. ONCE THE VEHICLE WAS STARTED AND BEFORE SHIFTING INTO GEAR, THE STATIC NOISE WAS STILL AUDIBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIO MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

FORD FIESTA 2012 TRANSMISSION HAS BEEN SHUDDERING FOR SEVERAL MONTHS AND NOW AT 50,000 MILES VERY BAD MIS SHIFTING AND NOT SHIFTING (SOUNDS LIKE JUMPING INTO NEUTRAL) I HAVE IT IN DEALER AND PRAYING THAT IT IS COVERED WITH MY PREMIUM WARRANTY AND SPECIAL EXTENSION GIVEN BY FORD FOR TRANNY PROBLEMS

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXCESSIVELY SHUTTERED AND SHOOK WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER TRAIN SOFTWARE NEEDED TO BE REPROGRAMMED AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ACCELERATING AFTER BEING AT A STOP, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

I WAS DRIVING AND MUY SMALL SOON OPEN THE DOOR... *TR

WHEN COMING TO A COMPLETE STOP AND PULLING OUT I FEEL A SHUDDER, FEELS LIKE CAR IS JUMPING. YOU CAN DEFINITELY FEEL AND HEAR IT. DAY FORD IN MONROEVILLE PITTSBURGH PA SAID I NEEDED A NEW CLUTCH KIT SYSTEM. A YEAR LATER ON APRIL 15TH SAME INCIDENT. CAME BACK TO ME AS THEY COULD NOT FIND ANYTHING WRONG. THEY STATED IT WAS IN THE CARS LIMITATION, (RPM). THREE WEEKS LATER BROUGHT IT BACK TO THEM AND SAID IT AS GETTING WORSE. THEY LOOKED OVER CAR AND STATED YES THEY FELT THE SHUDDER BUT THE CAR WAS IN LIMITATION. THEY ALSO STATED MANY COMPLAINTS ON THIS ISSUE SO THEY EXTENDED THE CARE WARRANTY FROM 50,00 TO 100,000. I STATED THAT I WAS NOT SATISFIED AND SAID I WILL FILE A COMPLAINT. *TR

I OPENED MY PASSENGER SIDE REAR DOOR AND WHEN I CLOSED IT THE DOOR WOULD NOT LATCH. I GOT THIS FIXED AT THE FORD DEALERSHIP AND SEVERAL MONTHS LATER (APRIL 2015) THE SAME THING HAPPENED TO THE DRIVER'S SIDE REAR DOOR. I NOW HAVE A BUNGEE HOLDING MY DOOR CLOSED BECAUSE NO MATTER IF IT IS LOCKED OR UNLOCKED THE DOOR WILL NOT LATCH. I HAD NO PREVIOUS INCIDENTS WITH EITHER DOOR. *TR

I DROPPED MY SON OFF AT HIS HOME AND HE OPENED THE PASSENGER SIDE BACK DOOR TO RETRIEVE HIS THINGS AND THEN HE SHUT THE DOOR AND WENT INSIDE. INSIDE THE CAR I NOTICED THAT THE DOOR AJAR WARNING WAS ON AND I GOT OUT OF THE CAR TO CLOSE THE PASSENGER SIDE BACK DOOR, BUT THE DOOR WOULD NOT SHUT. AFTER LOOKING AT IT FOR SEVERAL MOMENTS IT APPEARED THAT THE BACK DOOR LATCH WAS BROKEN. I GOT BACK INTO MY CAR, MOVED IT BACK OUT OF THE WAY AND TURNED OFF THE ENGINE, THEN TEXT MY SON WHO CAME BACK OUT AND MANAGED TO TIE MY DOOR UP WITH A BUNGEE CORD SO THAT I COULD GET HOME (40 MILES AWAY). SINCE IT WAS LATE WHEN I GOT HOME I CALLED THE DEALER AS SOON AS I WAS ABLE AND THE SERVICE GUY TOLD ME THAT IT WOULD BE $550 ISH TO GET IT FIXED. I HAVE BEEN DRIVING AROUND FOR 6 MONTHS HOPING THAT THERE WOULD BE A RECALL FOR THIS DEFECT AND HOPING THAT NONE OF THE OTHER DOOR LATCHES WOULD BREAK. RECENTLY I HEARD THAT FORD HAD ISSUED A RECALL FOR THIS PROBLEM BUT SO FAR MY VIN IS NOT SHOWING UP FOR THE RECALL. *TR

ON APRIL 6, 2015 MY REAR PASSENGER SUDDENLY STOPPED WORKING. I HAD JUST ARRIVED AT MY DESTINATION, WAS THERE FOR A FEW MINUTES, AND THEN STARTED MY CAR UP. THE LIGHT ALERTING ME THAT I HAD A DOOR AJAR CAME ON. I FIGURED IT WAS MY DRIVERS SIDE FRONT DOOR AND REOPENED AND CLOSED IT AGAIN. I NOTICED THAT MY DISPLAY SAID THAT THE REAR PASSENGER DOORS SIDE WAS AJAR. I THOUGHT ODD BECAUSE NOBODY USES MY DOORS. I GOT OUT, AND TRIED TO CLOSE THE DOOR ONLY TO HAVE TO BOUNCE BACK AT ME. THE DOOR WOULD NOT LATCH CLOSED. FORTUNATELY, A FRIEND WAS ABLE TO LOAN ME A BUNGEE CABLE TO HOLD MY DOOR CLOSED. IT IS CURRENTLY SECURED WITH ROPE AND THE BUNGEE CABLE. ON THE 21ST, AS I WAS MAKING A U-TURN IN A RESIDENTIAL AREA, MY DRIVER'S SIDE PASSENGER FLEW OPEN. AT THE SAME TIME MY DRIVERS SIDE DOOR STARTED TO UNLATCH AS WELL, TERRIFYING ME AND RESULTING IN A MINOR COLLISION. I MANAGED TO GET MY DRIVERS SIDE LATCHED AGAIN, BUT NOW I HAVE TO HAVE ALL OF MY DOOR SECURED, I BOUGHT THIS CAR BRAND NEW FROM THE DEALERSHIP. A BRAND NEW 2012 FORD FIESTA FAILING IN EARLY 2015. IN ADDITION TO MY DOOR PROBLEMS, MY MODEL HAD A RECALL NOTICE FOR I BELIEVE SOME TRANSMISSION PROBLEMS. MY CAR WAS VIOLENTLY SHUDDERING, CUTTING OUT/TURNING ITSELF OFF, ETC. THIS OCCURRED WHEN I WAS AT A RED LIGHT, WHILE DRIVING, REVERSING, ETC. I TOOK IT IN TO HAVE THE PROBLEM FIXED AND IT IS STILL OCCURRING. I'LL TRY TO GIVE THE CAR SOME GAS AND IT'LL SHUDDER AND DIE, I HAD TO REPLACE MY CAR BATTERY BECAUSE IT KEPT GETTING DRAINED

CAR WAS PARKED AT A STORE WHEN MY FRIEND GOT INTO THE BACKSEAT SHE DIDN'T REALIZE THE BACK PASSENGER DOOR WASN'T LATCHED. I PULLED OUT OF THE SPACE AS MY FRIEND WAS LATCHING HER SEAT BELT AND FELL OUT OF THE CAR. SHE ENDED UP WITH AN ABRASION ON HER RIGHT ARM. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

THIS MORNING WHEN I WAS GOING TO DRIVE TO WORK, I FOUND THE FRONT RIGHT DOOR DOES NOT CLOSE. I TRIED TO CLOSE IT SEVERAL TIMES BUT FAILED. THE DOOR JUST DIDN'T STAY SHUT. THIS IS NOT THE FIRST TIME THIS HAPPENED TO ME. ABOUT 8 MONTHS AGO, THE DOOR AT BACK RIGHT SIDE HAD THE SAME ISSUE. IT CAUSED ME $400 TO FIX THAT. NOW ANOTHER PROBABLY ANOTHER $400.... *TR

THE REAR PASSENGER DOOR UNLATCHED WHILE TURNING A CORNER (CHILD-LOCK WAS ON). MY 3 YR OLD AND 10 YR OLD WAS IN THE BACK WHEN IT HAPPENED. THEY BOTH HAVE AUTISM. THANKFULLY, NO ONE WAS HURT!! THE DOOR WILL NOT SHUT. I JUST RECEIVED A CALL FROM THE DEALER AND THEY SAID THE LATCH IS BROKEN. ARE YOU KIDDING ME??? EVEN WORSE....THE REPAIR IS 501.63. WHAT???? THIS IS A SAFETY ISSUE!!! MY CAR IS SO ONLY 3 YEARS OLD. THERE SHOULD BE A RECALL ON THE LATCH, ASAP!! THIS IS RIDICULOUS!! THANK GOD MY 3 YR OLD IS RESTRAINED IN HIS CAR SEAT AND DIDN'T PUT HIS HAND/ARM OUT WHEN THE DOOR OPENED. IF IT HAD BEEN MY 10 YR OLD....HE MIGHT'VE JUMPED OUT (HE HAS ZERO SENSE OF FEAR DUE TO HIS AUTISM). I WILL SUE EVERYONE IN MY PATH OF A HAIR ON MY CHILD'S HEAD GETS HARMED. AS A PARENT, I DO EVERYTHING I CAN TO PROTECT MY CHILDREN. I SHOULDN'T HAVE TO WORRY ABOUT MY CAR DOOR OPENING FOR NO REASON!! ESPECIALLY IF I HAVE THE CHILD SAFETY LOCK ON!! PLEASE FIX THIS!!! *TR

REAR PASSENGER DOOR LATCH FAILED AND DOOR DOES NOT STAY CLOSED. HAPPENED AFTER CHECKING ON MY SON IN HIS CAR SEAT. THANKFUL IT DIDN'T HAPPEN ON THE INTERSTATE SINCE WE WERE TRAVELING ALL MORNING. FORD STATES IT IS NOT UNDER WARRANTY NOR HAS THE LATCH BEEN RECALLED YET. HAD THE TIMING OF THE LATCH FAILURE BEEN DIFFERENT IT COULD HAVE BEEN CATASTROPHIC. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 55 MPH DURING INCLEMENT WEATHER, BOTH WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,800. UPATED 10/5/2017*CN

THE REAR DOOR LATCH JAMMED ON MY 2012 FORD FIESTA AND DOOR WOULDN'T SHUT. HAD TO TAPE DOOR SO AS NOT TO OPEN. I TOOK THE CAR TO DEALER AND THEY GAVE ME AN ESTIMATE OF $650 TO REPAIR. THEY WERE NOT AWARE OF ANY PRIOR ISSUES WITH DOOR LATCHES REPORTED TO FORD. *TR

SINCE I BOUGHT THIS CAR IN DEC 2012 I'VE HAD THIS PROBLEM, IT'S NOW 2015 STILL THE PROBLEM IS NOT FIXED. SO FAR THIS IS MY 3 RECALL LETTER I'M RECEIVING FOR MY VEHICLE. RECALL 14M01, RECALL 12C26 AND NOW RECALL 14M02. AND THROUGH THIS WEBSITE I FOUND OUT THERE'S A RECALL ABOUT AIRBAGS? WHILE IN LOW SPEED THE CAR JERKS, STALLS, IT MAKES A RATTLING NOISE, AND SOMETIMES WHEN I PARK IT TURNS OFF. I COMMUTE EVERYDAY TO LA SO I'M STUCK IN TRAFFIC MOST OF THE TIME, SO I'M THE CAR SHAKING WHEN IT'S TIME TO MERGE. I'VE GONE TO FORD DEALERSHIP 3 TIMES ALREADY TO TRY TO GET THIS FIXED, BUT STILL NO LUCK. IT WILL BE OK FOR THE 1ST DAY BUT IT JUST GOES BACK TO THE SAME SHAKY CAR. I DON'T KNOW WHAT ELSE TO DO. NOW I'M GOING BACK TO WITH THIS 14M02 LETTER TO TRY TO GET THIS PROBLEM HOPEFULLY FIXED. *TR

LATCH FAILED. MY PASSENGER NEEDED TO PUT SOME POSSESSIONS IN THE BACK SEAT BECAUSE THERE WASN'T ENOUGH ROOM IN THE FRONT. HE PROCEEDED TO PUT HIS THINGS IN THE BACK, THEN CAME TO THE FRONT AND GOT INTO THE PASSENGER SEAT. I STARTED THE CAR AND THE RADIO DISPLAY NOTIFIED ME THAT A DOOR WAS AJAR. I ASKED HIM TO RE-CLOSE THE BACK DOOR AND WHEN HE ATTEMPTED TOO, IT WOULDN'T LATCH. WE TRIED PULLING THE DOOR HANDLE ON BOTH THE INSIDE AND OUTSIDE, LOCKING AND UNLOCKING THE CAR, AND PUSHING AS HARD AS WE COULD ON THE DOOR, BUT THE DOOR WOULDN'T LATCH SHUT. I ENDED UP HAVING TO DUCT TAPE THE DOOR CLOSE, BUT THE INTERIOR LIGHT REMAINS ON AND REDUCES MY VISIBILITY THROUGH THE FRONT WINDSHIELD DUE TO THE GLARE. I FEEL VERY UNSAFE LEAVING MY CAR IN PUBLIC PLACES DUE TO THE RISK OF THEFT, AND LEAVING ITEMS BACK THERE FOR FEAR OF THEM FLYING OUT OF THE VEHICLE WHILE IN MOTION. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE PARKED, THE REAR PASSENGER SIDE DOOR WOULD NOT LATCH. AS A RESULT OF THE DOOR NOT LATCHING, ALL THE INTERIOR LIGHTING ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NINE MONTHS LATER, THE FRONT PASSENGER SIDE LATCH FAILED CAUSING THE DOOR TO OPEN WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

AS I WAS BACKING OUT OF MY DRIVEWAY MY ALERT LIGHT PINGED ON LETTING ME KNOW MY PASSENGER DOOR WAS OPEN. I LEANED OVER TO SHUT IT AND THE LATCH OF THE DOOR WOULDN'T CATCH AND ACTUALLY CLOSE. I GOT OUT OF THE CAR AND WALKED AROUND MY VEHICLE THINKING I HAD SOMETHING IN THE WAY AND I COULDN'T FIND ANYTHING. I KEPT ATTEMPTING TO CLOSE IT AND CHECK THE LATCH BUT I COULDN'T FIND A REASON AS TO WHY MY DOOR WOULDN'T SHUT. I ATTEMPTED TO TAPE IT SHUT TO DRIVE IT TO THE DEALERSHIP BUT IT DIDN'T HOLD, AND NEITHER DID ROPE. I HAD TO CALL ROADSIDE ASSISTANCE AND HAVE MY VEHICLE TOWED TO A FORD DEALERSHIP FOR THIS SAFETY CONCERN. VERY UPSET THAT I'M NOT EVEN OUT OF MY 3 YEAR WARRANTY YET, AND COME TO READ MORE THIS IS A HUGE ISSUE THAT IS BEING INVESTIGATED RIGHT NOW AND NO ACTUAL RECALL FOR THE PROBLEMS. *TR

WHILE DRIVING AND TAKING A LEFT TURN, REAR PASSENGER DOOR SWUNG OPEN; LOCKING/LATCH MECHANISM FAILED. HAVE BEEN ABLE TO SECURE DOOR SINCE, WILL NOT STAY CLOSED. *TR

REAR PASSENGER DOOR LATCH FAILED APPROXIMATELY A YEAR AGO. FRONT PASSENGER DOOR LATCH FAILED 4/3/15. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE IN PARK, THE LATCH INSIDE OF THE REAR PASSENGER DOOR FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TEN MONTHS LATER, THE FRONT PASSENGER SIDE LATCH INSIDE OF THE VEHICLE FRACTURED. THE VEHICLE WAS TAKEN TO MULTIPLE MECHANICS AND A DEALER WHO ALL DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.