Page 7 of 13 · complaints 301–350 of 617

2012 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Power Train
Filed Feb 3, 201651,225 milesPA

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE TRAVELING 40 MPH TRAVELING UP A HILL, THE VEHICLE JERKED HEAVILY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 51,225.

Power Train
Filed Jan 29, 20161 milesTX

THE TRANSMISSION HAS A HARD TIME SHIFTING, IT JERKS, GRINDS AND SHAKES A LOT. THE DEALER HAS REPLACED THE CLUTCH, TRANSMISSION MODULE, AND THE WHOLE TRANSMISSION TWICE. IT HAPPENS MOSTLY IN TRAFFIC AT LOWER SPEEDS, AND NOT IT IS HAVING PROBLEMS IN HIGHER SPEEDS. I HAVE ALMOST HIT A FEW PEOPLE BECAUSE IT WILL SUDDENLY JERK FORWARD WHEN IT SHIFTS VIOLENTLY. NOTHING FORD OR OTHER MECHANICS HAVE DONE TO FIX IT HAVE HELPED, AND CARMAX JUST LAUGHS AND SENDS ME AWAY WHEN I GO BACK TO THEM. THIS CAR HAS HAD THIS PROBLEM EVERYDAY SINCE I GOT IT.

Unknown or Other
Filed Jan 22, 2016MO

RECALL--IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES TO BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS, WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY. WE HAD THE RECALL REPAIRS DONE OUR VEHICLE AND WAS CHARGED $22 TOWARD THE RENTAL OF CAR BECAUSE REPAIRS COULD NOT BE DONE IN HALF A DAY. THE RECALL REPAIRS WERE TO BE DONE WITH NO CHARGE TO US BUT BECAUSE THE DEALERSHIP (DICK SMITH FORD, RAYTOWN, MO) DID NOT COVER ALL RENTAL CHARGES WE HAD TO PAY $22 BECAUSE THEY COULDN'T GET REPAIRS DONE WITHIN ONE DAY.

Power Train
Filed Jan 21, 201653,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND SHUDDER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. HOWEVER, THE CONTACT STATED THAT THE VEHICLE BEGAN TO EXHIBIT THE SAME FAILURE SHORTLY AFTER THAT REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

Structure › Body
Filed Jan 19, 201670,000 milesTX

EARLY NOV. WHILE THE CAR WAS PARKED, AND WHILE ENTERING THE FRONT RIGHT PASSENGER DOOR THE LATCH STUCK SO THE DOOR WOULD NOT CLOSE. THIS IS THE THIRD TIME THIS HAS HAPPENED. ALL WERE ON DIFFERENT DOORS. THE PREVIOUS TWO TIMES WERE THE DOORS ON THE DRIVERS SIDE. WE IMMEDIATELY TOOK THE CAR TO THE GRAND PRAIRIE FORD FOR REPAIRS. THE SERVICE REP TOLD US THAT THEY WOULD ONLY REPAIR ANY DOORS THAT WERE NON-OPERATIONAL. OUR RESPONSE WAS THAT THIS WAS THE THIRD TIME WE HAD TO PUT THE CAR IN THE SHOP FOR THE SAME REPAIR, AND THE RECALL NOTICE SAID THAT ALL FOUR DOORS WOULD BE REPAIRED. WE WERE THEN TOLD THAT THE DEALERSHIP WOULD HAVE TO ORDER PARTS AND IT SHOULD TAKE ABOUT TWO WEEKS. IT IS NOW TWO AND ONE HALF MONTHS LATER. THE CAR IS STILL IN THE SHOP WAITING ON PARTS TO COME IN. SEVERAL TIMES WE HAVE BEEN GIVEN DATES THE PARTS WOULD ARRIVE ONLY TO BE TOLD A NEW DATE WHEN THIS DOES NOT OCCUR.

Service Brakes
Filed Jan 19, 201649,937 milesCA

TODAY, 1/19/2016 IS MY 6TH VISIT TO FORD DEALER SERVICE SINCE 2014 AUGUST. MY CAR HAS BEEN TOWED IN TO SERVICE LOCATION WITH CONDITION OF TRANSMISSION SHUDDERS EXCESSIVELY. I WAS NOT ABLE TO DRIVE THE CAR WITH A IN-OPERATING TRANSMISSION. IT IS VERY SAD, I DO NOT FEEL SAFE TO DRIVE THE VEHICLE NO MORE THAN 15 MILES IF I CAN. TRANSMISSION AND CLUTCH HAS BEEN FIXED FOR 3 TIMES. EVERY TIME I HAVE TALKED TO FORD CUSTOMER REP. THEY ARE TELLING ME I SHOULD BE OKAY BECAUSE THEY EXTEND MY TRANSMISSION COVERAGE TO 100.000 MILES. SHOULD I TOSS MY CAR AFTER 100.000 ? I DEFINITELY DO NOT FEEL I CAN MAKE IT TO 100.000 WITHOUT AN INJURY!!! WILL COMPANY WAIT UNTIL SOMEONE GET INJURED FOR A BUYBACK POLICY? WHO IS RESPONSIBLE FOR THE TIME I SPENT ON THE ISSUE?

Engine
Filed Jan 17, 201651,000 milesTX

I'M FILING THIS COMPLAINT AGAINST FORD MOTOR COMPANY CONCERNING MY 2012 FORD FIESTA THE VECHICLE HAS SEVERALS RECALL 0N IT ABOUT THE TRANSMISSION I HAVE PUT THE VECHICLE IN THE SHOP SIX TIMES SINCE I PURCHASE THE VECHICLE IN 2013 THE VECHICLE JERKS/SHUDDER/CLIMB UP HILL SLOW/ROLL BACK ON HILLS/I ALMOST BEEN IN SEVERAL ACCIDENT BECAUSE OF THIS VECHICLE I WAS DRIVING ON THE FREEWAY/STOP ON A HILL VECHICLE ROLL BACK ALMOST BUMP VECHICLE BEHIND ME

Power Train
Filed Jan 14, 2016IN

I GOT MY 2012 FORD FIESTA IN SEPTEMBER AND EVERY TIME I AM AT A COMPLETE STOP(SOMETIMES WHEN IM IN THE MIDDLE OF DRIVING IT WILL DO THIS ALSO), WHEN I PUSH ON THE GAS, YOU CAN GEEL THE TRANNY SLIPPING. FORD TRIED TELLING US IT WAS BECAUSE 2012 FORD FIESTAS HAVE A TRANSMISSION LIKE A STICK SHIFT. EVEN IF IT WAS SUPPOSED TO RUN LIKE A STICK SHIFT, IT SHOULDNT BE SLIPPING AS HARD AS IT DOES. MY CAR FEELS LIKE ITS GOING TO DIE EVERYTIME IT DOES THIS. ITS GETTING WORSE AND WORSE.

Vehicle Speed Control
Filed Jan 11, 201625,000 milesMI

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE THEN STUTTERED AND HESITATED BEFORE THE TURN WAS MADE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS AFTER COMING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Power Train
Filed Jan 8, 2016GA

THE TRANSMISSION SLIPS, SHUDDERS AND MAKES VERY UNUSUAL NOISES, I'VE HAD THE CLUTCH IN IT REPLACED JUST A FEW MONTHS AGO AND 2 WEEKS AGO IT STARTS THE SAME THING ALL OVER AGAIN ONLY NOW IT'S MAKING A GRINDING NOISE WHEN I START OFF UNTIL I GET OUT OF SECOND GEAR, ON OCCASIONS I COULD BE STOPPED AT A RED LIGHT AND THE CAR WOULD'T EVEN GO, IT'S VERY DIFFICULT DEALING WITH FORD ON THIS MATTER BECAUSE THEY NEED TO KEEP MY CAR AND LEAVE ME WITH NOTHING TO DRIVE, THEY REFUSE A RENTAL CAR. I HAVE TO DRIVE MY CAR MANY MILES WITH MY 7 YEAR OLD SON IN IT AND IT'S NOT SAFE AT ALL.

Structure › Body
Filed Dec 30, 201519,000 milesWA

SEVERAL RECALLS FOR DIFFERENT PARTS HAVE BEEN ISSUED SINCE THE PURCHASE OF THIS CAR. THE TRANSMISSION DOES NOT ENGAGE ALL THE TIME CAUSING THE CAR TO JERK AND MOVE FORWARD QUICKLY WITHOUT NOTICE AND CAUSE DAMAGE TO THE CAR. GO UP HILLS THE TRANSMISSION HAS CUT OUT BEFORE AND THEN SHOT FORWARD AS PREVIOUSLY DESCRIBED. DOOR LATCHES CAN AND WILL COME OPEN ALLOWING FOR THE DOOR TO OPEN WHILE THE CAR IS IN MOTION. THIS VEHICLE IS NOT SAFE AND NOW I AM STUCK WITH IT. *JS

Power Train
Filed Dec 24, 2015NY

CAR HAS HAD TRANSMISSION PROBLEMS DELAY IN SHIFTS AND JERKY LOUD GRINDING NOISES. HAVE HAD 3 CLUTCH REPAIRES TO SOLVE AND NOW TO MY FORTH. I'VE HAD THREE CLOSE CALLS AS THE CAR FAILED TO ACCELERATE ACTING ALMOST IF THE BRAKE WAS APPLIED WHEN ENTERING TRAFIC. THESE HAVE BEEN SPACED OVER MY OWNERSHIP SINCE 10/2011. THE DEALER AND THE TECH TELLS ME THIS IS A DESIGN DEFECT AND THAT FORD WILL NO LONGER OFFER THIS TRANSMISSION DESIGN. THIS IS A TRULY UNSAFE CAR WHEN THE CLUTCH FAILS. THE CAR WAS PURCHASED NEW AND HAD BEEN REPROGRAMMED 6 TIMES AND NOW WILL HAVE ITS 4TH NEW CLUTCH INSTALLED AND IT ONLY HAS 58,800 MILES.

Power Train
Filed Dec 9, 201580,000 milesSC

I PURCHASED A 2012 FORD FIESTA NEW FROM A LOCAL DEALERSHIP IN MARCH 2012. I ALWAYS HAD PROBLEMS WITH SHUDDERING AND WAS TOLD THAT THE CAR WAS JUST GOING TO RUN THAT WAY. IN MARCH OF 2015 MY CAR STARTED STALLING AND SHUDDERING IN LOW GEAR WHILE IN MOTION OR WHEN STOPPED. I TOOK IT TO MY LOCAL DEALERSHIP, WAS TOLD THAT IT WAS A MASS AIRFLOW SENSOR PROBLEM AND IT SHOULD BE CORRECTED. BEFORE MAKING IT HOME IT DID THE SAME DAY AND THEN STARTED SHOWING A TRANSMISSION MALFUNCTION SERVICE NOW MESSAGE. I RETURNED TO THE DEALERSHIP, STILL DRIVEABLE JUST WITH AN ERROR MESSAGE. 30 DAYS LATER I CALLED TO CHECK ON MY CAR AND WAS TOLD IT WAS NOT DRIVE-ABLE, THE SPEEDOMETER WAS NOT WORKING, ALL THE CHECK ENGINE LIGHTS WERE ON AND THEY COULD NOT DRIVE IT OFF THE LOT. AFTER FIGHTING TO GET MY CAR FIXED BACK TO ITS ORIGINAL STATE, I PAID MORE MONEY FOR A ABS MODULE THAT THEY STATED WAS WRONG AS WELL AS THE TRANSMISSION CONTROL MODULE. WENT TO PICK UP THE VEHICLE IN SEPTEMBER, CAR WOULD NOT CRANK AND HAD TO BE JUMPED TO LEAVE THE DEALERSHIP. WAS TOLD MY BATTERY WAS DEAD. AFTER DRIVING THE CAR SINCE SEPTEMBER WITH CONTINUED SHUDDERING, I AWOKE THIS MORNING DECEMBER 9, 2015 TO ANOTHER TRANSMISSION MALFUNCTION SERVICE NOW LIGHT AND POOR DRIVING ABILITY. NOT SURE IF TAKING IT TO THE DEALERSHIP IS GOING TO DO ANY GOOD. IF THIS IS A REPEATED PROBLEM, AND THE TRANSMISSION IS GIVING MULTIPLE ISSUES FOR EVERYONE, THIS NEEDS TO BE CORRECTED. THE VALUE OF THE CAR IS NOT EVEN CLOSE TO THE PAY OFF LEFT ON TH

Engine
Filed Dec 7, 201532,889 milesFL

I BOUGHT THE CAR LESS THAN 5 MONTHS AGO AND HAVE DRIVEN IT 2,580 MILES. THE TRANSMISSION AND CLUTCH ARE DEFECTIVE. IT HAS BEEN TO THE SHOP 3 TIMES, THEY HAVE ALREADY REPROGRAMMED IT, REPLACED THE CLUTCH AND NOW THEY ARE REPLACING THE TRANSMISSION CONTROL MODULE. THE CAR HAS NOT SHIFTED RIGHT FROM THE DAY I BOUGHT IT. IT FEELS LIKE IT IS GOING TO "STALL" WHEN I'M IN REVERSE (IN MOTION), OR WHEN GOING FROM STOP TO GO. I HAVE BEEN BRAKING ON NUMEROUS OCCASIONS, WHEN IT DECIDED TO UPSHIFT, LURCHING THE VEHICLE FORWARD, ONCE INTO A CROSSWALK, ONCE VERY CLOSE TO ANOTHER VEHICLE. THIS IS VERY DANGEROUS. IT NEVER DRIVES THE SAME WAY TWICE. WHEN ENTERING TRAFFIC, IT DOESN'T ALWAYS WANT TO SHIFT PROPERLY, AND HAS LACK OF ACCELERATION OR A DELAY. IT SHAKES, HARD SOMETIMES (IN MOTION AND STATIONARY), IT FEELS LIKE YOU ARE IN A MASSAGE CHAIR. IT MAKES A WEIRD CLICKING NOISE, AT TIMES (IN MOTION.) OTHER TIMES A WEIRD GRINDING NOISE. TODAY IT WOULDN'T GET OUT OF 1ST GEAR (IN MOTION) AND HAD TO BE TOWED BACK TO THE DEALER. I HAD TO CALL OUT OF WORK AND I AM CONCERNED FOR MY SAFETY. CAR BOUGHT 7/72015 - PROBLEMS HAVE BEEN GOING ON UNTIL TODAY - 12/7/2015

Power Train
Filed Dec 3, 201525,000 milesAZ

THE 2012 FORD FIESTA HAS A KNOWN PROBLEM WITH ITS TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION MODULE BUT THE CAR JERKS, STALLS AND SOMETIMES DIES OUT. TALKING TO THE DEALER TODAY, WE FOUND OUT IT IS A PROBLEM WITH THE CLUTCH. THE DEALER STATED FORD IS AWARE OF THE PROBLEM BUT HAS YET TO PROVIDE A "FIX" FOR IT. HOWEVER, IF THE ENGINE MAINTENANCE LIGHT GOES ON, THEN THE PROBLEM WILL BE ADDRESSED. IN THE MEANTIME, WE ARE SUPPOSED TO DRIVE THIS CAR HOPING THE ENGINE MAINTENANCE LIGHT WILL GO ON, POSSIBLY ENDURING THE POSSIBILITY OF HAVING THE CAR STOP COMPLETELY IN AN UNFORTUNATE SITUATION. TO US, THIS POSES A REAL SAFETY PROBLEM. YOU COULD BE ON THE INTERSTATE TRAVELLING AT A HIGH SPEED AND SUDDENLY HAVE THE CAR GLONK OUT, OR EVEN THE CAR COULD SUDDENLY LOSE ALL POWER IN CITY DRIVING LEADING TO AN UNFORTUNATE ACCIDENT. THIS PROBLEM IS SUPPOSED TO BE COVERED UNDER FORD'S TEN YEAR EXTENDED WARRANTY ON THE TRANSMISSION, BUT FORD DOES NOT WANT TO FIX THE PROBLEM UNTIL, AS IN THEIR WORDS, "YOUR PROBLEM WORSENS." I CANNOT BELIEVE THAT THIS SAFETY ISSUED CAN CONTINUE TO BE IGNORED BY FORD MOTOR COMPANY.

Power Train
Filed Nov 29, 201528,142 milesME

THE TRANSMISSION ON THE FIESTA SHUTTERS WHICH CAUSES LACK OF ACCELERATION, DELAY OF ACCELERATION OR A SKIPPING OF THE TRANSMISSION. THIS IS A HUGE SAFETY ISSUE BECAUSE YOU MAY PULL OUT IN TRAFFIC AND LOSE THE ABILITY TO ACCELERATE, TRANSMISSION ISSUE CAN ALSO CAUSE LUNGING FROM A STOPPED POSITION WHEN IT ENGAGES UNEXPECTEDLY. VEHICLE HAS BEEN "REPAIRED" SEVERAL TIMES WITH NUMEROUS CLUTCHES, SEALS AND REPROGRAMMING OF CONTROLS. REPAIRS USUALLY ONLY LAST A MAX OF 500 MILES AND AT THIS TIME FORD DOES NOT HAVE A PERMANENT FIX TO THIS ISSUE WHICH I FEEL IS A HUGE SAFETY CONCERN FOR DRIVERS. DEALER SERVICE DEPARTMENT BEGAN REPAIR ATTEMPTS FOR THIS ISSUE ON 10/27/14.

Power Train
Filed Nov 27, 201515,000 milesPA

IN DECEMBER 2014 I TOOK MY 2012 FORD FIESTA TO THE PACIFICO FORD DEALERSHIP FOR A SHUTTER CLUTCH PROBLEM. THEY "FIXED" THE PROBLEM BUT MY CAR CONTINUES TO JERK, STUTTER, SHAKE WHEN IN FIRST GEAR. THE CAR ALSO MAKES A NOISE. I TOOK THE CAR BACK FOR A SOFTWARE UPDATE IN OCTOBER 2015 BUT THE PROBLEMS CONTINUED. MY HUSBAND AND I WERE TOLD THAT THERE IS NOTHING THE DEALERSHIP CAN DO BECAUSE IT IS JUST HOW THE TRANSMISSION IS MADE. I WAS TOLD THAT IT WOULD NOT CAUSE A PROBLEM. I EXPLAINED THAT WHEN SITTING IN TRAFFIC IT FEELS LIKE MY CAR IS GOING TO STALL; IT ALSO JERKS. THE DEALERSHIP ACKNOWLEDGED THIS, ALONG WITH THE NOISE AND AGAIN TOLD ME THERE WAS NOTHING THAT CAN BE DONE AND THAT THEY WERE CHANGING THE TRANSMISSION IN NEWER MODELS. I HAVE CONCERNS WITH THE TRANSMISSION, ESPECIALLY SINCE I TRAVEL ON THE HIGHWAY EVERYDAY TO AND FROM WORK AND AM CONCERNED THAT THE DELAY IN SHIFTING WILL CAUSE AN ACCIDENT. I AM ALSO CONCERNED THAT THE PACIFICO FORD DEALERSHIP ACKNOWLEDGED THE PROBLEM AND IS DOING NOTHING TO HELP. MY WARRANTY IT GOING TO EXPIRE AND MY THOUGHTS ARE THAT IS WHEN FORD WILL BE ABLE TO ADDRESS THE PROBLEM SINCE THEY WILL NOT BE PAYING FOR IT; I WILL.

Power Train
Filed Nov 24, 201526,000 milesMA

HAVE HAD MANY INSTANCES OF JERKING AND GRINDING WHILE THE VEHICLE SHIFTED GEARS. HOWEVER NOW VEHICLE STRUGGLES TO ACCELERATE WHEN UNDER LOAD, ENGINE REVS BUT VEHICLE DOES NOT ACCELERATE. THIS OCCURS NOTABLY WHEN GOING FROM 10-20MPH AND TRYING TO ACCELERATE, AS WHEN TRYING TO MERGE ONTO A HIGHWAY FROM A RAMP. OWNED MANUAL CARS THAT REQUIRED CLUTCH REPLACEMENT, SENSATION IS SIMILAR. VEHICLE HAS 26K MILES, HAS HAD TWO CLUTCHES AND THREE COMPUTER UPDATES. TOLD BY DEALERSHIP THAT VEHICLE IS SAFE TO DRIVE WHILE THEY WAIT FOR PARTS, I DISAGREE.

Latches/Locks/Linkages › Hood › Latch
Filed Nov 23, 201597,000 milesOH

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE HOOD LATCH AJAR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE DEALER STATED THAT THE HOOD WOULD NOT BE COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.

Electrical System
Filed Nov 16, 201577,000 milesOH

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Power Train
Filed Nov 15, 2015AR

OUR 2012 FIESTA WITH 30K MILES HAS HAD CONSTANT PROBLEMS WITH THE AUTOMATIC TRANSMISSION. IT HAS UNEVEN AND ERRATIC SHIFTS, PRONOUNCED SHUDDERING, GRINDING AND RATTLING. SLOW PROGRESSIVE STARTS FROM A STOP USUALLY RESULT IN SHUDDERING, IT'S ACTUALLY SMOOTHER TO MASH THE ACCELERATOR TO THE FLOOR. PULLING UP OUR STEEP DRIVEWAY AND INTO THE GARAGE IS TRICKY, ALSO RESULTS IN SHUDDERING AND LURCHING. THE BEHAVIOR OF THE TRANSMISSION IS UNPREDICTABLE TO THE POINT THAT I CONSIDER IT TO BE AN UNSAFE DISTRACTION. THE DEALER, AND FORD, HAVE ISSUED SERVICE BULLETINS AND A RECALL OF SORTS. IT HAS BEEN BACK TO THE DEALER THREE TIMES BUT APPARENTLY THE ONLY FIX IS REPROGRAMMING WHICH ISN'T WORKING. FROM CONVERSATIONS WITH THE FORD TECHNICIAN AND FROM WHAT I'VE SEEN ONLINE I GET THE IMPRESSION THAT IT'S COMMON KNOWLEDGE THAT THESE TRANSMISSIONS DON'T WORK AND ARE POTENTIALLY UNSAFE.

Engine
Filed Nov 15, 201548,000 milesCO

I'VE ALREADY REPORTED ON THIS SITE BEFORE REGARDING MY 2012 FORD FIESTA WITH CLUTCH FAILURE (IN DECEMBER 2013 AT JUST OVER 32,000 MILES). RECENTLY MY CAR WAS ACTING SLUGGISH AND I MADE AN APPOINTMENT A FEW WEEKS FROM WHEN I CALLED (WHEN AN APPOINTMENT WAS AVAILABLE). THEN ONE MORNING WHILE TRYING TO START MY CAR IT DIED AND REFUSED TO START. I HAD IT TOWED TO FORD, AND IT HAD A TRANSMISSIONAL CONTROL MODULE (TCM) FAILURE WHICH I GUESS CAUSED MY TRANSMISSION TO FAIL/ENGINE NOT TO START. THIS WAS AT 48,000 MILES. THEY FIXED IT AND RETURNED THE CAR TO ME ON 11/7 BUT THE CLUTCH STILL DOESN'T FEEL RIGHT. MY CAR SHUDDERS, SHAKES, AND HAS TROUBLE KICKING INTO GEAR WHICH MAKES IT FEEL DANGEROUS TO DRIVE ESPECIALLY IN CITY TRAFFIC OR IN THE HILLY AREAS OF COLORADO. I JUST HAD THE CLUTCH REPLACED AT JUST OVER 32,000 MILES AND NOW AT 48,000 MILES IT'S GIVING OUT AGAIN!? IT'S CRAZY AND IT WAS JUST AT FORD. I'M ABOUT TO TAKE NEGATIVE EQUITY ON MY CAR AND GET A SAFER CAR FOR MY COMMUTE AND FOR WINTER. I FEEL BAD FOR WHO BUYS IT NEXT BUT I NEED A CAR THAT IS SAFE TO DRIVE. I'VE BEEN HOLDING OUT HOPING FOR NHSTA AND FORD TO DO THE RIGHT THING AND RECALL THE CARS/BUY THEM BACK SINCE FORD STILL DOES NOT HAVE A PERMANENT FIX FOR THESE ISSUES (3-4 YEARS LATER AND THEY STILL MANUFACTURE THE CARS THE SAME WAY SO LATER MODELS HAVE ISSUES TOO!). I'M SHOCKED THAT NOTHING HAS BEEN DONE. AFTER MY LAST SCARE AND FEARING THAT I WON'T BE ABLE TO GET A GOOD TRADE IN VALUE ON MY CAR FOR A NEW ONE IF I WAIT

Service Brakes
Filed Nov 13, 2015MN

THE FORD FIESTA WE HAVE HAS HAD TRANSMISSION ISSUES FOR A WHILE. WE HAVE TAKEN IT IN 4 TIMES, TWICE THEY CLAIMED THEY REPROGRAMMED THE COMPUTER AND REPLACED THE CLUTCH. WE HAVE CONTINUED TO NOTICE THE VEHICLE JERKING OR PULSATING WHEN ACCELERATING AND BRAKING. FORD HAS YET TO RESPOND TO US WITH A RESOLUTION DESPITE MULTIPLE ATTEMPTS TO HAVE THEM ADDRESS THE ISSUE. OUR SAFETY CONCERN IS THAT THE TRANSMISSION WILL EVENTUALLY FAIL AND PUT OUR SAFETY IN JEOPARDY.

Power Train
Filed Nov 11, 201580,000 milesVA

YES TRANSMISSION SKIPPING ON TAKE OFF HAS UNDER 100000MILE HAD A 2011 DID SAME THING BUT THAT LOCK UP SO DEALER LET ME TRADE IT IN I DON'T WANT SAME THING TO HAPPEN SOMETHING HAS TO BE DONE FORD NEED TO FIX. IDON'T SEE WHY ITS IS NOT A RECALL I HEAR SAME THING FROM PEOPLE WHO OWN OTHER FORD LIKE MY .I DEALER THEY SAID NOTHING CAN BE DONE I SAY [XXX]! SO PLEASE HELP!!!!!!!!!!!!. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Nov 11, 201590,192 milesVA

YES DID A LETTER EARLY TO DAY NUMBER 10789799 SO WHAT HAPPEN NEXT GO GET IN CAR TO GO TO MY OTHER FULL TIME JOB CAR COME OUT PARK TRANSMISSION NOT WORKING 2 FIESTA IN LESS THAN A YEAR WITH SAME THING COME ON NOW REALLY. SO I GO TO DEALER OF COURSE OUT WARRANTY BY 15000 THOUSAND MILE REALLY NOTHING CAN BY ABOUT THIS SERVICE DEPT. LOOK AT IN WEEK OR LONGER THAN IF IS TRANSMISSION PARTS ON BACK ORDER REALLY SO I'M LEFT OUT IN THE COLD THIS IS NOT RIGHT YOU THINK I"M MAD YOU [XXX] RIGHT. AGAIN PLEASE HELP MAKE THIS RIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Unknown or Other
Filed Nov 8, 2015128,000 milesLA

THE REAR DOOR LACTHES OF MY CAR HAVE FAILED, REAR PASS. ABOUT A YEAR AGO AND REAR DRIVER TODAY, 11/8/2015. AFTER OPENING THE DOOR, THE LATCH FAILS TO ENGAGE AND HOLD ON TO THE LITTLE METAL BAR MOUNTED ON THE BODY WHEN CLOSING. TO KEEP THE DOOR SHUT I HAVE TO TAPE IT UNTIL I CAN GET THE LATCH REPLACED. THE CAR WAS STATIONARY.

Electronic Stability Control (esc)
Filed Nov 7, 201521,000 milesFL

2012 FORD FIESTA FAILS TO TURN ON AT RANDOM TIMES. LIGHTS FROM THE CONTROL PANEL TO THE HEADLIGHTS CONTINUALLY BLINK AND TURN OFF WHILE DRIVING. THIS EVENING WHILE DRIVING DOWN A BUSY HIGHWAY, I MADE A RIGHT TURN AND THE TRANSMISSION LOCKED UP AND I COULD NOT ACCELERATE OR MOVE THE CAR TO SAFETY UNTIL TURNING THE CAR ON AND OFF AGAIN. ALSO, A FEW DAYS AFTER I BOUGHT THE CAR, THE BACK RIGHT DOOR OPENED WHILE I WAS DRIVING WITH MY 10 YR OLD SON IN THE BACKSEAT. FORD DEALERSHIP FIXED THE DOOR ISSUE BUT THE POWER AND TRANSMISSION ISSUES ARE STILL GOING ON AFTER FORD CHECKED THE CAR AND STATED IT WAS FINE IN MY SERVICE PAPERWORK. THE CAR IS CLEARLY NOT FINE.

Power Train
Filed Nov 3, 201542,000 milesMO

THIS VEHICLE HAS HAD MULTIPLE TRANSMISSION PROBLEMS SINCE I FIRST PURCHASED IT. IT NOW HAS 42,000 MILES ON IT. AFTER RECALL #15B22 SERVICE WAS PERFORMED ON 9/4/15 THE PROBLEM HAS GOTTEN MUCH WORSE. WHEN YOU ARE AT A STOP AND THEN START TO PULL OUT INTO AN INTERSECTION THE CAR HESITATES TO THE POINT OF ALMOST STOPPING THEN IT LURCHES FORWARD FOLLOWED BY SEVERE SHUTTERING. IT SEEMS TO GET PROGRESSIVELY WORSE THE LONGER THE CAR IS DRIVEN AND GIVEN A CHANCE TO WARM UP. THERE ARE ALSO A WIDE RANGE OF MINOR SHIFTING PROBLEMS AT VARIOUS SPEEDS AND CONDITIONS WITH LOSS OF POWER DURING THOSE TIMES. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP BUT THEY TELL ME THAT IF THEY CANNOT GET THE CAR TO MAKE THE SAME PROBLEM THEY CANNOT FIX IT. AFTER LEAVING THE DEALERSHIP THE CAR STILL HAS THE SAME PROBLEM. I HAVE HAD PROBLEMS OFF AN ON AND HAVE WENT THROUGH SEVERAL FORD UPDATES AND FIXES FOR THIS, BUT NONE SEEM TO HELP. IT IS TO THE POINT NOW THAT I FEEL UNSAFE DRIVING THIS CAR.

Power Train
Filed Nov 3, 201549,500 milesAZ

I WAS DRIVING MY 2012 FORD FIESTA ON SUNDAY, NOVEMBER 1ST, 2015 WHEN THE REAR PASSENGER DOOR FLEW OPEN!!!! I FEAR FOR MY SAFETY IN THIS VEHICLE!!!! THIS IS YET ANOTHER MANUFACTURE'S DEFECT ON THIS DANGEROUS CAR!!!! WHAT IF I HAD MY PET IN THE CAR??? OR A CHILD??? I CAN NOT BELIEVE YOU HAVE NOT MADE FORD RECALL THIS CAR!!! IN ADDITION TO MY LATEST EPISODE I HAVE ALSO HAD MY TRANSMISSION'S COMPUTER TMC UPDATED 3 TIMES AND THE ENTIRE TRANSMISSION REPLACED!!! AND MY CAR DRIVES WORSE. IT JERKS, ALMOST DIES AT TAKE OFF, SPUTTERS AND HESITATES AND THEN SUDDENLY JOLTS FORWARD!! IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED IN THIS CAR! HOW CAN YOU CONTINUE TO ALLOW FORD CORPORATION TO ABUSE IT'S CONSUMERS IN THIS MANNER! I THOUGHT THIS AGENCY WAS THE GOVERNING AGENT OVER THESE TYPES OF ISSUES! I WILL BE SURE TO DOCUMENT ALL OF MY PROBLEMS WITH THIS CAR IN THE EVENT THAT SOMETHING HORRIBLE SHOULD HAPPEN TO ME WHILE DRIVING THIS CAR! WE AS AMERICAN CONSUMERS NEED YOUR HELP! I CALLED FORD HEADQUARTERS AND SPOKE TO A CUSTOMER RELATIONS AGENT NAMED LE ROY TODAY, NOVEMBER 3RD, 2015 AND WAS TOLD THAT FORD WILL ONLY AUTHORIZE 1 DAY CAR RENTAL TO REPAIR ANY TRANSMISSION PROBLEMS! I KNOW OF NO DEALERSHIP THAT CAN PERFORM THE REPAIRS IN 1 DAY! HOW IN THE WORLD CAN THIS REPAIR BE DONE IN 1 DAY? IT TOOK 3 WEEKS IN NOVEMBER 2014 WHEN THEY REPLACE THE ENTIRE TRANSMISSION. I WAS TOLD I COULD PAY FOR ANY REMAINING DAYS RENTAL IF I WANTED MY CAR REPAIRED! THE TRANSMISSION IS FAULTY, DANGEROUS A

Air BagsCrash1 injured
Filed Nov 2, 201523,000 milesVA

TL* THE CONTACT OWNED A 2012 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS UNAVAILABLE.

Power Train
Filed Oct 25, 2015CA

ALTHOUGH THE TRANSMISSION WAS UPDATED PER THE RECALL IT PUTTS OR HESITATES/STALLS WITH THE SLIGHTEST INCLINE AND WORSE ON A REAL HILL. I CAN'T PULL OUT INTO TRAFFIC QUICKNOW BECAUSE IT WOULD CAUSE AN ACCIDENT AND IT SHOULDN'T BE THAT WAY. I TOOK IT TO FORD OF ESCONDIDO AND WAS TOLD THAT SOME PUTTING IS NORMAL BUT I KNOW THIS IS NOT RIGHT. IT IS AN ONGOING ISSUE. HAS BEEN SINCE LIKE 3 WEEKS AFTER I BOUGHT IT.

Power Train
Filed Oct 21, 201540,000 milesME

I HAVE HAD CONSISTENT PROBLEMS WITH THE DUAL AUTOMATED CLUTCH TRANSMISSION(POWERSHIFT) IN THIS VEHICLE...SOME OF THE SYMPTOMS INCLUDE SHUDDERING, HESITATION, GEAR CLANGING, GRINDING, AND BUCKING OF THE VEHICLE (WHICH I BELIEVE ARE DIRECTLY RELATED THE CAR'S TRANSMISSION). THESE SYMPTOMS HAVE AT TIMES DANGEROUSLY IMPACTED MY ABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS. I HAVE MADE SEVERAL ATTEMPTS WITH THE DEALERSHIP AND CAR MANUFACTURER TO GET THESE ISSUES RESOLVED, AND THEIR ATTEMPTS HAVE BEEN DISAPPOINTING AND INEFFECTIVE THUS FAR. I AM CURRENTLY INVOLVED IN THE THIRD ATTEMPT TO GET THESE ISSUES RESOLVED WITH THE DEALERSHIP...THIS IS ALSO THE SECOND ATTEMPT OF THE DEALERSHIP TO CORRECT THE PROBLEMS BY REPLACING SEVERAL FAILING COMPONENTS IN TRANSMISSION. I DON'T FEEL CONFIDENT THAT THESE ISSUES CAN BE RESOLVED. I FEEL UNSAFE DRIVING THIS VEHICLE. THE ABOVE MENTIONED SYMPTOMS OCCUR INTERMITTENTLY WHILE THE CAR IS IN MOTION AND IN STOP AND GO TRAFFIC.

Power Train
Filed Oct 19, 201575,000 milesMO

TRANSMISSION IS NOT SHIFTING RIGHT. HAD IT TO THE DEALERSHIP ON 3 SEPARATE OCCASIONS. STALLS OUT WHEN SHIFTING, LOSING POWER WHILE ACCELERATING, OFTEN PAUSING BEFORE FINALLY SHIFTING. TRANSMISSION SHIFTS WHEN IT DOESN'T NEED TOO. USUALLY IN MOTION IS WHEN ALL OF THE ABOVE TAKES PLACE. GRINDING NOISE AND SHUDDER. CLEARLY IT IS THE FAULTY TRANSMISSION.

Power Train
Filed Oct 14, 2015105,000 milesOH

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE CLUTCH SHIFTER FAILED TO SHIFT IN OR OUT OF ANY GEAR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Air Bags
Filed Oct 12, 201532,000 milesNV

MY CAR DOOR OPENED WHILE I WAS DRIVING IN A PARKING LOT. I CANNOT CLOSE OR LOCK THIS DOOR.

Power Train
Filed Oct 7, 20155,000 milesVA

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 40 MPH, THE CONTACT NOTICED A LOUD GRINDING AND KNOCKING SOUND. THE CONTACT STATED THAT THE VEHICLE ALSO JERKED INTO GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A CLUTCH OR TRANSMISSION. THE VEHICLE WAS NOT REPAIRED, HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Power Train
Filed Oct 6, 201565,000 milesPA

THE TRANSMISSION OF THE VEHICLE IS SLUGGISH GOING INTO HIGHER GEARS, ALSO HAS A SHUTTER IN LOWER GEARS AND FEELS LIKE IT MAY STALL GOING UP HILLS ALSO SOMETIME IT JUMPS FORWARD WHEN YOU LIGHTLY TOUCH THE GAS. THIS IS A DEFINATE SAFETY PROBLEM AS YOU CANNOT CONTROL YOUR VEHICLE. WE HAVE JUST BOUGHT THIS VEHICLE AND ARE VERY UNHAPPY WITH THE PERFORMANCE.

Power Train
Filed Oct 6, 201551,370 milesFL

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED AND THE TRANSMISSION WAS ABNORMALLY NOISY. THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE PCM, THE CLUTCH, AND THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,370.

Power Train
Filed Oct 6, 2015MA

PURCHASED USED WITH LOW MILEAGE. RECENTLY HAD DEFECTIVE CLUTCH PLATES REPLACED PER FORD RECALL TO SOLVE SHUDDER PROBLEMS. DEALER ALSO PER RECALL APPLIED A SOFTWARE UPDATE TO THE TRANSMISSION. NOW THE CAR WILL LOOSE POWER TO THE TRANSMISSION WITHOUT WARNING. CHECK ENGINE LIGHT CAME ON - MULTIPLE ATTEMPTS TO START CAR. BACK TO DEALER TWO MORE TIMES FOR SOFTWARE UPDATE. STILL LOOSING POWER (OUT OF GEAR, NO POWER) TO MOVE CAR FORWARD. VERY SCARY. TAKING CAR BACK AGAIN FOR POSSIBLE TCM REPLACEMENT. ALL OF THIS OCCURRING OVER A THREE MONTH PERIOD. FEEL VERY UNSAFE WITH THIS CAR - WITHOUT IT I AM UNABLE TO CONDUCT MY WORK WITH MY CLIENTS. PLEASE HELP AS I CAN'T AFFORD TO KEEP GOING BACK TO THE DEALER TO TRY TO RESOLVE.

Power Train
Filed Sep 25, 201555,000 milesPA

MULTIPLE CLUTCH FAILURES. FIRST ONE STARTED FAILING AROUND 50,000 AND REPLACED AT 70,000. REPLACED SECOND CLUTCH AT 100,000. THIS THIRD CLUTCH IS NOW FAILING AT 130,000. I SEE FROM READING MANY OTHER SIMILAR COMPLAINTS ON THIS SITE THAT IT IS A SYSTEMIC PROBLEM. I HAVE EXPERIENCED THE SAME CHRONIC SYMPTOMS OF ERRATIC ACCELERATION AND SHUDDERING IN FIRST, SECOND AND THIRD GEAR. I HAVE HAD MANY NEAR ACCIDENTS DUE TO THIS PROBLEM. TO ME THIS IS CLEARLY A DEFECTIVE PART AND NEEDS TO BE RECALLED.

Unknown or Other
Filed Sep 24, 201567,000 milesCA

ON WARMER DAYS, WITH THE A/C ON, VEHICLE INTERMITTENTLY STALLS COMING TO A STOP. IT STALLS ABOUT EVERY 25-50 STOPS.

Engine
Filed Sep 21, 2015PA

THIS VEHICLE HAS HAD CONSISTENT TRANSMISSION SHUDDER AND ENGINE RATTLE UPON ACCELERATION WHICH AFFECTS THE THE INITIAL ACCELERATION OF THE CAR. THE SPORADIC DELAY IN INITIAL ACCELERATION HAS BEEN AN ONGOING SAFETY CONCERN. MOST RECENTLY THE VEHICLE ALMOST STALLED COMPLETELY AFTER BEGINNING TO ACCELERATE INTO A MERGE. THERE WAS A FEW SECOND DELAY IN ANY MOVEMENT OR POWER TO THE CAR. LUCKILY THERE WAS NO ONE COMING AT THE TIME OR THIS VEHICLE MALFUNCTION WOULD HAVE CAUSED A SERIOUS ACCIDENT. MY CAR HAS BEEN IN TO A FORD SERVICE CENTER 5 TIMES FOR THIS COMPLAINT AND IT IS STILL NOT RESOLVED. I AM ALSO CONCERNED THAT FORD KNOWINGLY REPLACED THE CLUTCH AND SEALS IN MY CAR WITH MALFUNCTIONING PARTS. APPARENTLY NEWLY ENGINEERED PARTS WERE PRODUCED AS A PATCH FOR THIS ISSUE. EITHER THE OLD PARTS WERE USED TO FIX MY CAR, WHICH WOULD BE QUITE AN EGREGIOUS SAFETY ISSUE, OR THE NEWLY ENGINEERED PARTS ARE STILL MALFUNCTIONING. EITHER WAY I DO NOT FEEL THAT MY FORD FIESTA IS SAFE TO BE ON THE ROAD AND FORD HAS NOT ADEQUATELY ADDRESS THIS ISSUE TO RESOLVE THE MATTER.

Power Train
Filed Sep 12, 201536,548 milesAZ

MY VEHICLE WAS HAVING TROUBLE CHANGING GEARS AND FELT AS THOUGH IT WAS GOING TO DIE AT THE INTERSECTIONS. I TOOK MY VEHICLE TO THE DEALERSHIP WHERE THEY PERFORMED A "REPROGRAM PCM AND TCM". WITHIN A MONTH OF THIS REPAIR, MY VEHICLE WAS EXHIBITING THE SAME ISSUE! I TOOK IT TO A DEALERSHIP IN PHOENIX, AZ AND IT TOOK ALMOST 5 WEEKS TO GET THE NEW TRANSMISSION DELIVERED TO THE DEALERSHIP DUE TO THE PART BEING OUT OF STOCK WITH THE NUMEROUS REQUESTS FOR NEW TRANSMISSION ON THIS YEAR VEHICLE. I HAD TO FIGHT WITH THE DEALERSHIP TO KEEP THE RENTAL CAR I WAS PROVIDED WITH. THEY CONTINUALLY CALLED ME REQUESTING I BRING THE RENTAL CAR BACK ALTHOUGH MY VEHICLE WAS NOT YET REPAIRED. I HAVE BEEN HAVING CONTINUING PROBLEMS WITH MY CAR AND TOOK IT IN TO THE DEALERSHIP TODAY FOR YET ANOTHER RECALL ON MY TRANSMISSION AND WAS TOLD IT WOULD TAKE APPROXIMATELY 3 DAYS TO PERFORM AND THAT FORD WILL NOT PROVIDE ME WITH A RENTAL VEHICLE WHILE MY REPAIRS ARE BEING PERFORMED. HOW CAN A COMPANY SELL A CAR TO CONSUMERS WITH A KNOWINGLY DEFECTIVE TRANSMISSION AND NOT BE ACCOUNTABLE TO THE PEOPLE THAT PURCHASED THIS VEHICLE IN GOOD FAITH? I CAN NOT BELIEVE THAT THE SAFETY COMMISSION IS NOT HOLDING FORD ACCOUNTABLE AND MAKING THEM REIMBURSE AND RECTIFY THIS SAFETY HAZARD. I HAVE MADE MY ENTIRE FAMILY AWARE IN WRITING, SHOULD SOMETHING HAPPEN TO ME IN THIS VEHICLE, THEY ARE TO PROCEED WITH A LAW SUIT! HOW MANY PEOPLE NEED TO BE INJURED BEFORE THIS VEHICLE IS RECALLED??????

Power Train
Filed Aug 31, 201520,000 milesCT

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VIBRATED AND JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AND THE COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED . HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Power Train
Filed Aug 31, 2015300 milesKS

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS PROPERLY AND JERKED. THE FAILURE REOCCURRED WHEN DRIVING ON SEVERAL OCCASIONS. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER SPECIAL CUSTOMER SATISFACTION PROGRAM PERTAINING TO THE REPLACEMENT OF THE TRANSMISSION SHIFTER. AFTER THE REMEDY WAS PERFORMED, THE FAILURE RECURRED TWICE. THE RECALL REMEDY WAS INSUFFICIENT AND FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

Unknown or Other
Filed Aug 26, 201555,000 milesCA

IT HAPPENS INTERMITTENTLY BUT MORE FREQUENTLY AS TIME GOES BY. I WILL BE AT A STOP LIGHT/SIGN AND THE RPM'S WILL GO AS HIGH AS 3500; I TURN ON THE AIR CONDITIONER OR HEATER AND IT COMES DOWN; AND THEN STALLS. IT SPUTTERS AND SURGES AND THEN THE POWER WILL ALL BUT GO OFF AND I GET THE WARNING: ENGINE FAILURE: SEE YOUR DEALER IMMEDIATELY. THIS HAS NOW HAPPENED AT LEAST 4 TIMES. TWICE, I HAVE BEEN ON THE HIGHWAY AND WILL TOTALLY BE UNABLE TO GO OVER 10 MILES AN HOUR; IF I SHUT IT OFF FOR 5 MINUTES WHEN IT COMES BACK ON IT IS USUALLY OK. I READ THAT FORD AGREED TO FIX 1,600,000 CARS THAT "LIMP HOME". I NEVER RECEIVED A NOTICE ON MINE AND I HAVE READ THERE WERE 59,807 WARRANTY CLAIMS RELATED TO ETB REPLACEMENTS. A SO-CALLED "CUSTOMER SATISFACTION PROGRAM EXTENDED THE ETB WARRANTY COVERAGE FOR UP TO 10 YEARS. WHEN I TOOK MY IN THEY SAID IT WAS NOT COVERED UNDER WARRANTY. IT IS DANGEROUS TO DRIVE AS THE CONSTANT STALLING IN TRAFFIC ETC.

Unknown or Other
Filed Aug 19, 201521,000 milesOH

CLOSED THE REAR PASSENGER DOOR AND IT WOULDN'T SHUT AT ALL. THERE IS NO WAY TO SECURE THE VEHICLE. CAN'T BE DROVE BECAUSE IT WON'T STAY SHUT. PRESENTLY AT VALLEY FORD AND FORD SAID WE NEED TO WAIT FOR A LETTER WHEN PARTS ARE AVAILABLE. PRESENTLY HAVING TO PAY OUT OF OUR POCKET $48.00 A DAY FOR A RENTAL BECAUSE OUR SON IS AT COLLEGE IN PORTSMOUTH AND NEEDS HIS CAR. FORD HASN'T GIVEN US A DATE OF WHEN PARTS WILL BE AVAILABLE TO REPAIR VEHICLE. THEY SAID THEY MIGHT BE ABLE TO REIMBURSE US.

Power Train
Filed Aug 17, 201529,000 milesOR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO MAKE A SHUTTER MOTION AND FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT COMPUTER MODULE NEEDED TO BE CALIBRATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Unknown or Other
Filed Aug 14, 201520,000 milesCA

AROUND MAY 1, MY FRONT PASSENGER-SIDE DOOR FLEW OPEN WHILE I WAS DRIVING TO WORK. A FEW MINUTES OF INTERNET RESEARCH IDENTIFIED THAT THIS WAS LIKELY DUE TO A RECALL THAT HAD BEEN RECENTLY INITIATED BY FORD (DOOR LATCH REPLACEMENT - NHTSA RECALL NUMBER: 15V246 - FORD RECALL NUMBER: 15S16) (THIS FAILURE CONFIRMED LATER BY THE SHOP). I HAD MY VEHICLE TOWED TO THE NEAREST DEALERSHIP AND MANAGED TO WORK WITH FORD TO SECURE A RENTAL CAR FOR ME UNTIL THE TIME THAT THIS RECALL REPAIR HAD BEEN COMPLETED. SPECIFICALLY, "TO HAVE ALL FOUR DOOR LATCHES REPLACED WITH A MORE ROBUST SERVICE PART." NOW THAT WAS OVER THREE MONTHS AGO. I AM STILL IN THE RENTAL CAR, YET THE RECALL STATUS IS STILL "12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." FURTHERMORE, I HAVE NOT RECEIVED ANY PAPERWORK ABOUT THIS RECALL OR INSTRUCTIONS FOR REMEDY. AND FINALLY, I AM CONCERNED BECAUSE "THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY IS DECEMBER 1, 2015." IS THERE ANY WAY I CAN GET MORE INFORMATION ABOUT THIS RECALL? IN PHONE CALLS, FORD HAS NOT HAD MUCH INFORMATION ABOUT THE STATUS OF THIS RECALL. CAN THE NHTSA DO ANYTHING TO MAKE THEM MOVE FASTER?

Unknown or Other
Filed Aug 13, 201556,231 milesCA

AS I WAS DRIVING ON THE HIGHWAY MY CAR STALLED ON FULL SPEED OF 65MPH. IT WAS ANOT ISSUE WITH THE ACTUAL BEING ON. THEN AGAIN ON 7/25/2015 SAME THING. CAR STALLED ON FREEWAY I HAD TO EXIT OUT VERY CAUTIOUSLY OUT OF THE FREEWAY. THEN A WEEK LATER 8/1/2015 SAME THING CAR STALLED RIGHT WHEN I WAS TAKING OFF FROM A RED LIGHT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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