Page 9 of 15 · complaints 401–450 of 730

2011 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Structure › Body › Door
Filed Apr 17, 201572,000 milesTX

DOOR WILL NOT STAY CLOSED. DOOR LOCK FAILED WHEN I TRIED TO SHUT THE DOOR. *TR

Power Train
Filed Apr 14, 201555,000 milesIL

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED GEARS WITHOUT BEING PROMPTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION AND AUTOMATIC CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Power Train
Filed Apr 10, 201564,000 milesFL

THIS CARS TRANSMISSION SLIPS OUT OF GEAR WHENEVER IT WANTS TOO, SHIFTS ERRATICALLY AND UNPREDICTABLE ESPECIALLY IN TRAFFIC AT SPEED BETWEEN 0 AND 45 MILES PER HOUR. TWO TIME I WAS ALMOST IN A FATAL ACCIDENT BECAUSE WHEN I STEPPED ON THE GAS WITH THE CAR IN DRIVE IT WAS NOT IT GEAR, THE ENGINE TACHOMETER JUMPED TO 4,000 RPM AND THEN SNAPPED INTO GEAR, THE TRANSMISSION SOUNDS LIKE IT IS FALLING APART FROM THE INSIDE OUT, SOUNDS LIKE ROCKS INSIDE. THE RIDER SIDE AIR BAG LIGHT SAYING THEY ARE OFF COMES ON WHEN EVER IT WANTS AS WELL EVEN WITH THE SEAT BELT BUCKLED, UP HILL ASSIST SHUTS OFF CAUSING NO OR VERY LITTLE ACCELERATION. THE CAR IS A DEATH TRAP IT WAS SOLD TO ME WITH A CERTIFIED PRE-OWNED WARRANTY 12 MONTH BUMPER TO BUMPER AND 150,000 MILE DRIVE TRAIN WARRANTY. I HAVE TAKEN IT BACK TWICE ALREADY AND PARADISE FORD IN COCOA SAYS ITS FIXED ITS WORSE NOW THAN WHEN I TOOK IT IN AND NOW THE OWNER AT THE DEALERSHIP REFUSES TO SERVICE THE CAR ANYMORE. *TR

Electrical System
Filed Apr 9, 201537,000 milesNY

JUST ABOUT A MONTH AGO, AFTER BEING IN THE CAR ABOUT AN HOUR, WE STARTED GETTING A STATIC POP ON THE FACTORY STEREO SYSTEM. IT WOULD INTERRUPT WHATEVER WAS ON MOMENTARILY AND WOULD CONTINUE EVEN IF YOU SWITCHED SOURCES. MOST ANNOYINGLY, THE STATIC POP STAYS EVEN AFTER SHUTTING THE CAR OFF. IT WORRIES ME THAT THIS IS SOMETHING THAT IS PRECURSOR TO SOME SORT OF GENERAL ELECTRONIC FAILURE, BUT WITH THE CAR OUT OF WARRANTY, MY HANDS ARE TIED. HALF HOUR DRIVES ARE NOT YET A PROBLEM. IT HAPPENS AFTER AN HOUR OR SO, AND EVEN IF YOU TURN THE STEREO OFF, IT JUST CONTINUES TO POP. THERE IS A 6 PAGE THREAD ON THE PROBLEM HERE, (AND I'M SURE MANY OTHER PLACES OF THE WEB): HTTP://WWW.FIESTAFACTION.COM/FORUMS/THREADS/42105-RADIO-CUTTING-OUT-INTERMITTENTLY-WITH-POPPING-SOUND/PAGE6?HIGHLIGHT=STATIC IN OTHER WORDS, I AM NOT ALONE WITH THIS PROBLEM. THE CONSUMER STATED ONE DAY IN LATE OCTOBER, THE VEHICLE SUDDENLY STALLED WHILE ON HIS WAY TO WORK. HE WAS ABLE TO STEER THE VEHICLE OFF TO THE SIDE OF THE ROAD. AFTER WAITING A FEW MINUTES, HE DECIDED TO TRY AND START THE VEHICLE, AND IT STARTED AS IF NOTHING HAPPENED. THE CONSUMER CONTINUED TO DRIVE FOR ANOTHER WEEK WITH NO STALLING PROBLEMS. HOWEVER, HE CONTINUED TO EXPERIENCE PROBLEMS WITH THE STEREO. ONE EVENING, THE CONSUMER DISCOVERED HE HAD NO HEADLIGHTS. HE TOOK THE VEHICLE TO A SERVICE STATION WHERE THE OWNER SHOWED HIM THE FUSES WERE BADLY CORRODED AND THEY COULD NOT BE REMOVED IN ONE PIECE. THE ENGINE COMPARTMENT FUSE BOX APPEARED AS IF

Power Train
Filed Apr 3, 201557,000 milesOR

THIS VEHICLE HESITATES AND SHUDDERS UPON ACCELERATION,- MOSTLY BETWEEN THE LOWER GEARS. IT HAS DONE THIS FROM THE START. THIS HAS RESULTED IN SEVERAL CLOSE CALLS IN TRAFFIC. FORD REPLACED A SEAL IN THE TRANSMISSION, THEN THEY TOLD US THE SHUDDERING AND HESITATION WAS WITHIN "NORMAL SPECS." IT IS WORSE WHEN THE VEHICLE IS WARMED UP AND IS DANGEROUS -AS IT CAN LOSE POWER WHEN YOU NEED TO CROSS TRAFFIC. FORD HAS NOW AGREED TO REPLACE THE CLUTCH BUT THERE AREN'T ANY IN STOCK AND WE WERE TOLD TO DRIVE IT UNTIL THE PART CAN BE OBTAINED. HOWEVER, I FEEL THE CAR IS A DANGER IN TRAFFIC AND MAY BREAK DOWN ALTOGETHER, LEAVING MYSELF AND TWO DISABLED PERSONS STRANDED. I DON'T FEEL THAT THE CLUTCH REPAIR WILL LAST AS THEY ARE ONLY REPLACING WHAT IS A DEFECT IN THE FIRST PLACE IN THESE TRANSMISSIONS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A SAFETY RECALL ON THEM. MAYBE THEY ARE ONLY WAITING FOR ENOUGH PEOPLE TO BE KILLED OR INJURED. I HOPE WE AREN'T ONE OF THEM. *TR

Structure › Body
Filed Apr 1, 201580,000 milesFL

REAR PASSENGER DOOR WILL NOT LATCH, CALLED FORD THEY WOULD NOT TALK ABOUT THE ISSUE WHEN I ADVISED I JUST READ THIS COMPLAINT IS CURRENTLY BE INVESTIGATED. WHY WON'T THEY ADMIT THE ISSUE AND RECALL THE PROBLEM BEFORE SOMEBODY (NORMALLY A CHILD IS IN THE BACK SEAT) IS KILLED DUE TO FALLING OUT. THIS CAR IS USED BY MY 20 YEAR OLD DAUGHTER WHO HAS A 3 MONTH OLD DAUGHTER THAT RIDES BACK THERE. I AM GOING TO HAVE THE PROBLEM REPAIRED FOR THE SAFETY OF MY GRANDCHILD. I WILL SEEK LEGAL REPRESENTATION TO HAVE THE ISSUE ADDRESSED. DUE TO THE MASS VOLUME OF COMPLAINTS IS SEEMS FORD WOULD BE FORCED TO A RECALL. *TR

Structure › Body
Filed Mar 31, 201531,195 milesFL

DROPPED OFF PASSENGER IN HER DRIVEWAY FROM FRONT PASSENGER SEAT. WE BOTH GOT OUT OF CAR. WHEN I RETURNED TO CAR I FASTENED SEAT BELT. TURNED ON IGNITION SWITCH AND 'OPEN DOOR' SIGNAL CAME ON FOR PASSENGER DOOR. I GOT OUT OF CAR, SHUT PASSENGER FRONT DOOR AND IT DID LATCH PROPERLY, GOT BACK INTO DRIVERS SEAT AND DROVE DOWN HER STREET. STOPPED AT STOP SIGN AND SIGNALED TO MAKE LEFT HAND TURN INTO A FOUR LANE PARKWAY. PULLED OUT VEERING LEFT TO REACH PROPER LANE AS PASSENGER DOOR FLEW OPEN, WHICH TRIPPED RED OPEN DOOR WARNING LIGHT AND THE AUDIO WARNING. STARTLED THE BEJESUS OUT OF ME. I HAD TO CAREFULLY CROSS ALL LANES TO PULL OFF ROADWAY TO RIGHT SIDE SHOULDER TO KEEP THE OPENED RIGHT SIDE FRONT DOOR FROM BEING HIT BY OTHER CARS. PROBLEM WAS SUDDEN ONSET AND I HAD NEVER HAD A PROBLEM WITH WARNING LIGHTS OR LATCH BEFORE 10/30/15, AND I AM THE ONLY OWNER CAR HAS HAD. *TR

Power Train
Filed Mar 27, 201568,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE CLUTCH. FOUR MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Structure › Body › Door
Filed Mar 26, 201558,330 milesCA

AS I WAS MAKING A LEFT U TURN AT APPROXIMATELY 10 MPH, THE PASSENGER SIDE DOOR SWUNG OPEN AND WOULDN'T CLOSE. NOW IT SEEMS THE DOOR LATCH WON'T CATCH. NOTHING APPEARS TO BE BROKEN OR DAMAGED, THE DOOR JUST WONT CLOSE. *TR

Unknown or Other
Filed Mar 20, 2015NM

FRONT DOOR DOES NOT LOCK WHEN PUSHING BUTTON IN MIDDLE OF DASHBOARD. BACK PASSENGER SIDE DOOR DOES NOT LATCH TO STAY SHUT. DOOR IS HELD SHUT WITH BUNGIES STRUNG UP UNDER FRONT SEAT, VERY GHETTO. PART (LATCH) COST OVER $200.00 TO FIX. *TR

Electrical System
Filed Mar 19, 2015SC

I WAS LEAVING WORK AND UNLOCKED MY CAR WITH MY REMOTE KEY IN ORDER TO GET IN. I HAD BEEN TO PANERA BREAD AROUND 3:00PM FOR LUNCH AND EVERYTHING WAS FINE SO I GOT IN THE DRIVERS SIDE AND STARTED TO LEAVE THE PARKING LOT. AS SOON AS I STARTED (TURNED RIGHT) ONTO THE HIGHWAY, I HEARD WIND FROM THE BACK (LOUDER THAN USUAL) AND MY DOOR WAS FLAPPING OPEN! I WAS GLAD A CAR DIDN'T DIVE BY AND RIP OFF MY DOOR! I PULLED OFF (WHILE HOLDING THE DOOR BACKWARDS AWKWARDLY AND UNSAFELY) INTO THE TARGET PARKING LOT. I TRIED TO SHUT THE DOOR BUT IT JUST BOUNCED BACK, I TIRED TO HOLD SHUT AND LOCK IT BUT IT WOULDN'T LOCK. THE LATCH WAS BROKEN OR NOT FUNCTIONING. I HAD TO BUY PAINTERS TAPE TO MAKE SURE MY DOOR DIDN'T FLY OPEN ON THE WAY HOME. I TOOK TO FORD AND THEY SAID IT WAS $400 TO FIX. I TOLD THEM THAT THIS WAS PROBABLY GOING TO BE LIKE THE TRANSMISSION, WHERE I COMPLAINED TWICE ABOUT IT, THEY SAID IT WAS NORMAL, AND THEN THEY RECALLED IT 2 YEARS LATER, SO I JUST MADE SURE I HAD A RECEIPT OF MY VISIT. I HOPE THE REST OF MY DOORS DON'T FLY OPEN TOO. *TR

Structure › Body
Filed Mar 16, 2015SC

WHEN ATTEMPTING TO CLOSE REAR PASSENGER SIDE DOOR ON 2011 FORD FIESTA, THE DOOR FAILED TO LATCH AND WOULD NOT REMAIN CLOSED. UPON CLOSER INSPECTION, THE LATCHING MECHANISM IN THE DOOR WOULD NOT REMAIN IN THE LATCHED POSITION AND WOULD FALL OPEN UNDER ITS OWN WEIGHT. *TR

Structure › Body
Filed Mar 16, 201548,000 milesTX

WHILE LEAVING A PARKING LOT AFTER LOADING CAMERA EQUIPMENT AND GROCERIES INTO THE REAR BACKSEAT FROM THE REAR PASSENGER SIDE DOOR I PULLED OUT ONTO THE MAIN ROAD AND AS I TURNED LEFT INTO THE U-TURN, MY REAR PASSENGER DOOR SWUNG OPEN RELEASING MY EQUIPMENT AND SOME OF THE GROCERIES OUT INTO THE ROAD. THANKFULLY NO ONE WAS FOLLOWING CLOSE AND I WAS ABLE TO PULL ASIDE AND PICK UP MY BELONGINGS. THINKING I HAD NOT SHUT THE DOOR ALL THE WAY I SHUT THE DOOR TO ONLY HEAR AN EMPTY "THUNK" AND THE DOOR BOUNCED BACK. I ATTEMPTED TO RESOLVE THE ISSUE IN A VARIETY OF WAYS TO NO SUCCESS AND MY FINAL SOLUTION WAS TO USE A RATCHET STRAP TO SECURE THE DOOR SHUT. IT WAS ONLY UPON RESEARCHING HOW TO FIX THIS THAT I REALIZED I COULD POST HERE. THANKFULLY MY EQUIPMENT AND GROCERIES WERE RELATIVELY UNDAMAGED GIVEN THE LOWER SPEED OF THE INCIDENT BUT IF ANYONE HAD BEEN IN THE BACKSEAT THIS COULD HAVE BEEN EXTREMELY DANGEROUS. THE ODDEST PART OF THIS IS THAT I UTILIZE THIS CAR MOSTLY SOLO SO IF I EVER DO ACCESS THE BACKSEAT ITS TYPICALLY FROM THE DRIVER SIDE REAR DOOR WHICH I HAVE HAD NO ISSUE WITH. *TR

Structure › Body
Filed Mar 15, 201521,092 milesCA

RIGHT REAR DOOR LATCH FAILED, UNABLE TO KEEP DOOR CLOSED, UNABLE TO RECLUSE OR LATCH DOOR. *TR

Equipment Adaptive/Mobility
Filed Mar 12, 201594,300 milesTX

AS I ARRIVE HOME OPEN THE BACK DOOR AND WAS NOT ABLE TO CLOSED AGAIN HAD TO GO TO DEALER TO BUY THE PART AND HAD IT REPLACE. THE LATCH STOP WORKING PART # BE8Z 5426412 B. *TR

Power Train
Filed Mar 7, 20157,155 milesMO

VEHICLE WILL NOT PULL OVER 40 MILES PER HOUR. *TR

Structure › Body › Door
Filed Mar 5, 2015NV

A COUPLE A MONTHS AGO, MY SISTER TRIED TO CLOSE THE REAR DOOR ON THE PASSENGER SIDE. THE DOOR JUST BOUNCED OFF AND I HAVE TO TIE IT TO THE PASSENGER SEAT BECAUSE FORD TOLD ME THAT IT'S NOT COVERED AND THAT I HAVE TO PAY OUT OF POCKET FOR THIS SOMETHING THAT IT'S NOT ONLY MY CAR THAT IT HAPPENED TOO. THIS CAR IS GIVING ME HEADACHES I JUST WANT MY DOOR FIXED IT'S DANGEROUS THAT I'M DRIVING IT THIS WAY BUT IT'S MY ONLY CAR. MY DOOR IS MAKING THE SEAT LOSE BECAUSE OF IT BEING TIED TO IT. THE DOOR WONT CLOSE!! *TR

Structure › Body
Filed Feb 24, 201564,000 milesNV

TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE AND CLOSING THE FRONT DRIVER'S SIDE DOOR, THE TRUNK INDEPENDENTLY OPENED AND FAILED TO LATCH. IN ADDITION, ALL FOUR DOORS FAILED TO LOCK AND THE TRUNK OPEN WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Latches/Locks/Linkages
Filed Feb 22, 201568,000 milesTX

INCIDENT HAPPENED WHILE THE VEHICLE (2011 FORD FIESTA) WAS PARKED IN AUSTIN, TX. AFTER OPENING THE REAR PASSENGER DOOR, IT WOULD NOT CLOSE. THE LATCH ASSEMBLY FOR THE DOOR APPEARS TO BE BROKEN. WE TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY INDICATED THAT IT WOULD COST ~$500 FOR THE NEW LATCH ASSEMBLY AND INSTALLATION. WE HAVE OPTED TO HOLD THE DOOR TOGETHER BY USING A BUNGEE CORD AND ROPE ON THE INSIDE OF THE VEHICLE. *TR

Structure › Body
Filed Feb 21, 201537,020 milesVI

I LIVE ON THE ISLAND OF ST, CROIX, US VIRGIN ISLANDS. ON SATURDAY FEBRUARY 21, 2015 AFTER DRIVING THE CAR FOR SEVERAL ERRANDS, I RETURNED HOME AND OPENED THE REAR PASSENGER SIDE DOOR TO TAKE OUT SOME ITEMS. WHEN I CLOSED THE DOOR IT WOULD NOT STAY CLOSED. IT SEEMS AS IF THE LATCH WILL NOT STAY SHUT. I WILL CONTACT THE DEALER ON MONDAY. *TR

Engine
Filed Feb 18, 201550,000 milesKS

I PURCHASED MY 2011 FORD FIESTA IN AUGUST 2014 WITH 45,000 MILES ON IT. CAR RAN FINE FOR A WEEK THEN I NOTICED WHEN THE AC IS ON THE CAR JERKS WHEN I ACCELERATE. IT ALSO DOES IT DAILY WHEN I DRIVE SPEEDS UNDER 30 MPH. THE CAR STALLED OUT AS I PULLED OUT LEAVING WAL-MART AND THANK GOD IT WAS DURING THE DAY WHEN EVERYONE IS AT WORK AND THAT THERE WAS NOT A LOT OF TRAFFIC!! THIS CAR MAKES ME NERVOUS DRIVING IT A DISTANCE LONGER THAN 30 MINUTES AND NO CAR SHOULD FEEL THAT UNSAFE. I TOOK IT TO THE FORD DEALER THIS MORNING REPORTING OF CONSTANT JERKING AND HESITATION WHILE I AM DRIVING AND FEELING THE GEARS GRINDING WHEN I BRAKE. I WAS TOLD I NEEDED A NEW CLUTCH AND THAT IT IS A COMMON PROBLEM WITH THESE CARS AND THAT SINCE THE PART IS ON BACK ORDER IT WOULD TAKE MINIMUM 2 WEEKS TO GET IN!. HOW THERE IS NOT A RECALL ON THIS I DO NOT UNDERSTAND. I HAVE READ COMPLAINT AFTER COMPLAINT ABOUT THE SAME PROBLEMS. *TR

Visibility/Wiper
Filed Feb 15, 201548,000 milesIN

THE FRONT WINDSHIELD WIPERS DIDN'T WORK WHEN THE TEMPERATURE WAS COLD. MY DAUGHTER WAS ALMOST IN AN ACCIDENT WHEN THE WINDSHIELD ICED UP. WE HAD TO FIND A TIME WHEN FORD SERVICE COULD SEE THE PROBLEM AND WERE TOLD THE FIESTA NEEDED A NEW WINDSHIELD WIPER MOTOR. $400 WHEN I ASKED SERVICE HOW THIS COULD HAPPEN ON SUCH A NEW VEHICLE I WAS TOLD THE MOTOR DOES WEAR OUT. I ASKED WHAT WE COULD DO TO PREVENT THIS FROM HAPPENING AGAIN AND WAS TOLD THE MOTOR SHOULD LAST 4 YEARS, THE SAME AS THIS ONE. I'VE NEVER HAD A WINDSHIELD WIPER MOTOR GO BAD AND I KEEP CARS FROM 10-15 YEARS. *TR

Structure › Body
Filed Feb 13, 201559,000 milesGA

I PUT MY BABY INTO HER CAR SEAT, CLOSED THE BACK PASSENGER DOOR, AND STARTED DRIVING WHEN THE "DOOR AJAR" WARNING LIGHT ON THE DASH APPEARED. I IMMEDIATELY STOPPED AND SAW THAT THE BACK PASSENGER DOOR WAS AJAR. HER DOOR WOULD NOT STAY CLOSED. NOTHING I ATTEMPTED WOULD FIX IT. THE CAR WAS NEVER DAMAGED, AND THE BROKEN DOOR RECEIVED BARELY ANY USE, AS SHE IS UNDER SIX MONTHS OLD. I HAD TO TIE A SWADDLE BLANKET TO THE HANDLE AND HOLD ON WHILE DRIVING US HOME. I IMMEDIATELY CALLED THE DEALERSHIP WHERE WE HAD PURCHASED THE CAR (FORD AKINS) AND WAS TOLD THAT THERE WERE NO RECALLS, DESPITE THE FACT THAT THERE IS AN ONGOING INVESTIGATION, AND THAT WE WOULD BE CHARGED TO FIX A GLARING SAFETY ISSUE EVEN THOUGH WE HAD PURCHASED THE EXTENDED WARRANTY AND THE CAR WAS EXACTLY FOUR YEARS OLD. I WAS ALSO TOLD THAT THEY WOULD HAVE TO ORDER THE PART, AND AM NOW LEFT WAITING WITH MY BABY IN THE BACK OF A CAR WITH A DOOR THAT IS DUCT TAPED CLOSED. I CONSIDER THIS TO BE AN EXTREMELY SERIOUS SAFETY COMPLAINT, AND DON'T TRUST THAT ANOTHER DOOR WON'T FLY OPEN WHILE DRIVING. *TR

Electrical System
Filed Feb 11, 201510,806 milesNY

I PURCHASED A FORD FIESTA 2011 IN OCTOBER, 2010. WITHIN THE FIRST YEAR OF OWNERSHIP (AROUND 8,000 MILES), THE CAR BEGAN TO SHUTTER UPON INITIAL ACCELERATION AT LOW SPEEDS, ESPECIALLY WHEN GOING UP OR DOWN AN INCLINE; WHEN MOVING THE ACCELERATOR PEDAL BACK AND FORTH QUICKLY (IN STOP AND GO TRAFFIC, FOR EXAMPLE, OR WHEN ACCELERATING TO TURN LEFT FROM A STOP) THE RPMS WOULD JUMP AND THE CAR WOULD NOT ACCELERATE PROMPTLY, AND THEN ONLY AFTER HARSH JERKING. NUMEROUS TRIPS TO THE DEALERSHIP RESULTED IN SEVERAL EXPLANATIONS (AND COSTLY "REPAIRS"), INCLUDING BEING TOLD I NEEDED A COMPLETE ENGINE FLUSH, FAULTY BRAKE CALIPERS, RECALIBRATION OF THE COMPUTER SOFTWARE, AND THE CLASSIC "THAT IS NORMAL OPERATION FOR THE CAR." AS OF FEBRUARY, 2015 (MY CAR NOW HAS 50,000), THE ISSUE CONTINUES TO PERSIST AND, MOST CONCERNING OF ALL, MY CAR WILL NOW PERIODICALLY STALL WITH COMPLETE ENGINE AND ELECTRICAL FAILURE. PLEASE NOTE THE ISSUE DESCRIBED ABOVE OCCURS FROM A STOP AND/OR AT SLOW SPEEDS. MY CAR HAS STALLED SEVERAL TIMES WHILE I WAS ATTEMPTING TO TURN LEFT OR PULL INTO THE ROAD FROM A DRIVEWAY. THESE ARE PARTICULARLY HAZARDOUS TIMES FOR THE CAR TO FAIL AND SEVERELY COMPROMISE NOT ONLY MY SAFETY BUT THOSE OF OTHER DRIVERS ON THE ROAD. FRUSTRATINGLY, THE DEALERSHIPS CONSISTENTLY REPORT "THERE IS NOTHING WRONG WITH THE CAR" AND "IT FUNCTIONS NORMALLY." A CAR LIKE MINE -- RELATIVELY NEW, AVERAGE MILEAGE, WITH MAINTENANCE ALWAYS COMPLETED AT A FORD DEALERSHIP AND ACCORDING TO MANUFACTURER RECOMMEN

Visibility/Wiper
Filed Feb 11, 201564,000 milesAZ

TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THERE WAS A REFLECTION ON THE REAR VIEW MIRROR WHILE LOOKING THROUGH THE REAR WINDOW. THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY APPLIED TINT TO THE REAR WINDOW HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Engine
Filed Feb 10, 20156,300 milesKS

WHEN TAKING OFF FROM A STOP THE ENGINE SHUTTERS CAUSING A DELAY IN ACCELERATION.THIS HAS ALMOST CAUSE MANY ACCIDENTS. IT IS VERY STARTLING WHEN THE WHOLE VEHICLE STARTS TO BOUNCE AND SHAKE. CLUTCH PARTS HAVE BEEN REPLACE 2 TIMES NOW. OTHER WORK HAS BEEN DONE TO TRY AND FIX THE PROBLEM WITH NO LUCK.OVER 20 TIMES IN SHOP. I ALSO HAVE BEEN TOLD FORD HAS CHOSEN TO SET GUIDE LINES NOW THAT THEY SAY SHUTTER IN THE TRANSMISSION IS NORMAL. NORMAL DOES NOT HELP WHEN I'M TRYING TO PULL OUT ON A HIGHWAY AND LOSE POWER. I WOULD LIKE TO KNOW IF THERE HAS BEEN OTHER REPORTED ISSUES. THIS CAR IS DANGEROUS. *TR

Power Train
Filed Feb 9, 201515,000 milesPA

THE TRANSMISSION WOULD NOT SHIFT PROPERLY AND MADE GRINDING SOUNDS. *TR

Structure › Body
Filed Feb 9, 201598,000 milesFL

MY WIFE DRIVES THIS CAR ALMOST EXCLUSIVELY TO WORK AND RARELY WITH A PASSENGER. THIS DAY, I WAS THE PASSENGER AND AS WE WERE LEAVING A FRIENDS HOUSE, I CARRIED OUT A BAG AND OPENED THE REAR PASSENGER SIDE DOOR, PUT THE BAG ON THE SEAT, AND CLOSED THE DOOR IN A NORMAL FASHION. TO MY SURPRISE, THE DOOR BOUNCED BACK OPEN. I INSPECTED THE DOOR FRAME, EXPECTING TO FIND A SEATBELT OR SIMILAR PREVENTING CLOSURE BUT THERE WAS NOTHING. I JIGGLED THE HANDLE AND ATTEMPTED TO CLOSE THE DOOR AGAIN. IT BOUNCED. I THEN ACTUATED THE INSIDE DOOR HANDLE AND TRIED AGAIN. BOUNCED. I CYCLED THE CHILD LOCKS. BOUNCED. THEN I INSPECTED THE MECHANISM THAT IS DESIGNED TO CATCH THE DOOR CLOSED AND FOUND IT COULD BE MOVED FREELY WITH MY FINGER OR A DEVICE LIKE A KEY. THERE WAS NO MECHANICAL RESISTANCE OR "CLICK" OR ANY OTHER INDICATION THAT IT WOULD HOLD THE DOOR CLOSED. I WENT TO THE DRIVER SIDE REAR DOOR AND COMPARED ITS CLOSURE MECHANISM TO THE PASSENGER SIDE DOOR AND FOUND THIS DEVICE COULD NOT BE EASILY MOVED. A QUICK GOOGLE SEARCH FOUND MANY SIMILAR PROBLEMS DOCUMENTED WITH THE ONLY RESOLUTION BEING REPAIR BY FORD. WE WERE FORCED TO DRIVE HOME WITH THE REAR DOORS TIED TOGETHER TO HOLD THE PASSENGER DOOR SHUT. I MADE AN APPOINTMENT WITH MULLINAX FORD WHO STATED IT WAS NOT UNDER WARRANTY OR RECALL, EVEN THOUGH ONLINE DOCUMENTATION SUGGESTS THERE IS A FEDERAL INVESTIGATION ONGOING WITH THIS PROBLEM. THE REPAIR BILL WAS $400+ DOLLARS. I CONSIDER THIS TO BE A SERIOUS SAFETY CONCERN. I HAVE NO DOUBT IT

Latches/Locks/Linkages
Filed Feb 2, 201531,000 milesGU

PASSENGER REAR DOOR LATCH WON'T ENGAGE OR CLOSE. MECHANIC FOUND A DEFECTIVE LATCH ASSEMBLY. *TR

Power Train
Filed Feb 2, 201534,000 milesTN

I PURCHASED A 2011 FORD FIESTA WITH APX 30000 MILES FROM THE FORD DEALERSHIP IN ABOUT DECEMBER 2013. WITHIN 2 MONTHS IT WAS AT THE DEALER HAVING NEW CLUTCHES PUT IN THE TRANSMISSION. THIS APPARENTLY IS A COMMON PROBLEM. SIX MONTHS LATER IT BEGAN TO HAVE THE SAME ISSUE. THE VEHICLES HAS UNPREDICTABLE ACCELERATION WHICH IS DANGEROUS WHEN PULLING ONTO THE ROADWAY. I FEAR I WILL BE RUN OVER AS THE CAR SHUTTERS AND FAILS TO ACCELERATE. I HAVE BEEN WAITING 4 MONTHS FOR FORD TO FIX IT. THE PARTS ARE APPARENTLY ON BACK ORDER. I FEAR THAT PEOPLE WILL START BEING SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR

Electronic Stability Control (esc)
Filed Feb 2, 201562,000 milesNY

CAR CANNOT BE DRIVEN IN SNOW. IF TRYING TO START FROM A COMPLETE STOP IN 1" OF SNOW, THE TRACTION CONTROL WILL CUT POWER TO THE WHEELS, LEAVING YOU STUCK IN PLACE. THIS IS VERY DANGEROUS AS IT CAN LEAVE THE DRIVER STUCK IN THE MIDDLE OF AN INTERSECTION AS HAPPENED TO ME TODAY. FORD HAS SINCE ADDED A WAY TO DISABLE THE TRACTION CONTROL, BUT THIS MODEL YEAR IS EXTREMELY DANGEROUS IN THE SNOW. *TR

Structure › Body › Door
Filed Jan 28, 201547,000 milesAZ

DRIVER'S SIDE REAR DOOR SUDDENLY COULD NOT LATCH. TOOK IT TO THE DEALER WHO CHARGED $500 TO FIX IT. CAR ONLY HAS 47000 MILES ON IT SO IT SHOULD NOT HAVE HAPPENED. DID NOT HAVE ANY CHILDREN SO RARELY USED THE REAR DOORS. I DO NOT THINK I SHOULD HAVE BEEN CHARGED FOR THE REPAIR. *TR

Structure › Body › Door
Filed Jan 24, 201548,995 milesAZ

WHEN A PASSENGER ATTEMPTED TO CLOSE THE FRONT PASSENGER DOOR ON THIS VEHICLE, IT REFUSED TO LATCH. THIS IS THE THIRD DOOR LATCH ON THIS VEHICLE THAT HAS FAILED. TWO DOORS HAVE BEEN REPAIRED BUT ONE REMAINS BUNGEE CORDED CLOSED DUE TO THE HIGH COST OF THE REPAIR. *TR

Power Train
Filed Jan 21, 2015VA

FORD KNOWS THAT THERE IS A PROBLEM WITH THE TRANSMISSION. THEY WILL NOT FIX IT. WHEN THE TRANSMISSION SHIFTS IT SHIFTS HARD AND LOSSES THE GET UP AND GO. *TR

Equipment Adaptive/Mobility
Filed Jan 21, 201557,000 milesPR

ME AND MY CHILDREN WERE AT THE MALL AND WHEN WE WENT TO THE CAR WE DISCOVERED THE DRIVER'S REAR DOOR WAS DAMAGED. THE DOOR WOULD NOT CLOSE COMPLETELY AND POSED A THREAT TO MY CHILDREN'S SAFETY. I PAID $144.00 FOR THE LATCH PIECE THAT SEEMED TO BE THE PROBLEM. AND ANOTHER $128.00 TO GET IT INSTALLED AT MY DEALER. I USE THE HIGHWAY TO GET HOME USUALLY AND I AM AFRAID THAT ANY OTHER ONE OF THE DOORS MIGHT OPEN ON THEIR OWN WHILE I'M GETTING HOME OR WHILE I'M DRIVING WITH MY CHILDREN. *TR

Power Train
Filed Jan 19, 201552,800 milesFL

CAR STARTED NORMALLY IN DRIVEWAY, BUT WHEN I PUT IT IN REVERSE TO START BACKING OUT, NOTICED THE VEHICLE DID NOT SHIFT AND WAS JUST SITTING IN NEUTRAL WHICH CAUSED MY CAR TO ROLL BACK, SO I PUT CAR IN DRIVE AND GAVE IT GAS TO MOVE BACK FORWARD, BUT INSTEAD KEPT ROLLING BACKWARDS OUT INTO THE ROAD (STILL IN NEUTRAL). TURNED CAR OFF AND HEARD CLICKING/GRINDING SOUNDS. WAITED A BIT AND TRIED TO START CAR, BUT CAR WOULD NOT START, SAYING THAT IT WASN'T IN PARK (IT WAS). AFTER FIDDLING WITH THE GEAR SHIFT, I FINALLY GOT THE CAR TO RECOGNIZE IT WAS IN THE PARK POSITION AND IT STARTED AGAIN, BUT EXPERIENCED THE SAME ISSUES WITH NOT SHIFTING INTO GEAR PROPERLY. IT SEEMS TO BE EXTREMELY RANDOM AS TO WHEN IT SHIFTS (AND INTO WHAT GEAR) AS SOMETIMES DRIVE WOULD WORK, SOMETIMES REVERSE WOULD WORK, SOMETIMES NEITHER WOULD WORK. CAR IS NOW NOT STARTING AT ALL, SAYING IT ISN'T IN PARK AGAIN. STILL HEARING CLICKING/GRINDING SOUNDS AFTER I TURN THE CAR OFF FOR A FEW SECONDS. *TR

Latches/Locks/Linkages
Filed Jan 19, 201585,000 milesCA

IN AUGUST OF 2013 BOTH FRONT AND REAR DOOR LATCHES ON THE PASSENGER SIDE STOPPED LATCHING WITHIN ONE DAY OF EACH OTHER. OUR CAR WAS KEPT AT THE DEALERSHIP FOR SEVERAL WEEKS AND WE WERE CHARGED HALF OF THE REPAIR COSTS AFTER WRITING LETTERS TO FORD THAT THIS WAS OBVIOUSLY A MANUFACTURING DEFECT. THEY WOULD NOT ACCEPT RESPONSIBILITY OR PAY FOR THE FULL COST OF REPAIRS. ON JAN 19, 2014, THE REAR PASSENGER DOOR LATCH WHICH HAD BEEN REPLACED AGAIN FAILED TO LATCH AND IS CURRENTLY HELD CLOSED WITH A BUNGEE CORD. WE HAVE NOT TAKEN THE CAR BACK TO THE DEALERSHIP YET. *TR

Power Train
Filed Jan 18, 2015190,000 milesOH

FIRST INCIDENT, I WAS DRIVING AT HIGHWAY SPEEDS, STARTING POPPING OUT OF FIFTH GEAR. EVENTUALLY HAD TO SHIFT INTO FOURTH GEAR TO FINISH THE DRIVE HOME. TOOK IT TO MECHANIC TO LOOK AT, COULD NOT FIND ANY EXTERNAL CAUSE (I.E. LINKAGE), AND THE CAR FELT FINE DURING TEST DRIVE. A FEW DAYS LATER, HAD TROUBLE ENGAGING INTO FIFTH GEAR. FIGURED OUT HOW TO KEEP ENGAGED WITHOUT IT POPPING OUT OF GEAR, WHICH LASTED FOR A COUPLE DAY. YESTERDAY (EIGHT DAYS AFTER THE FIRST INCIDENT), WHILE DRIVING ON THE HIGHWAY (APPROX. 70 MPH), HEARD LOUD CRUNCHING NOISES, THEN LOST SPEED. DOWNSHIFTED TO FOURTH GEAR, AND WAS ABLE TO GET OFF THE HIGHWAY. I LET THE CAR SIT FOR A WHILE, THEN TRIED TO CONTINUE DRIVING. COMPLETELY LOST FIFTH GEAR. CAR CAN BE DRIVEN IN FIRST THROUGH FOURTH GEAR, BUT JUST REVS IN FIFTH. I'VE ALWAYS HAD A LITTLE TROUBLE GETTING THE TRANSMISSION TO ENGAGED CORRECTLY IN REVERSE, BUT NEVER IN THE REST OF THE GEARS. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Jan 16, 201588,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 10 MPH, THE REAR DRIVER SIDE DOOR OPENED AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.

Structure › Body › Door
Filed Jan 15, 201547,395 milesAL

WENT TO MY CAR , PUT A BAG IN THE BACK FLOOR , SHUT THE BACK DOOR , THE DOOR BOUNCED BACK AND HIT ME, THE LATCH WOULD NOT CATCH. *TR

Power Train
Filed Jan 14, 201585,000 milesAZ

FORD MANUFACTURE SERVICE REQUEST BY MAIL SAID TO INSPECT AND REPLACE IF NEEDED CLUTCH FOR TRANSMISSION. FORD DEALER REPLACED THE CLUTCH AND 2 DAYS LATER THE TRANSMISSION DIDN'T SHIFT SMOOTH. AS THE TRANSMISSION SHIFTED THE ENGINE REVVED UP ANOTHER 1,000 RPMS BEFORE SHIFTING WITH SHUTTERING NOTICED. FORD TECHNICIANS SAID IT WAS SAFE TO DRIVE UNTIL THEY COULD SEE IT AT THE SHOP. 2 DAYS LATER WHEN THE DEALER REOPENED THE TRANSMISSION COMPLETELY FAILED AND WOULD ONLY SHIFT BADLY FROM 1ST TO 2ND GEAR. IT WOULD NOT GO INTO 3RD GEAR. 30 MPH MAX SPEED. *TR

Structure › Body
Filed Jan 13, 201544,540 milesOH

I UNLOCKED THE CAR AND THE DRIVER'S DOOR LATCH CLOSED TO THE LOCKED POSITION WHEN DOOR WAS STILL OPEN. NOW UNABLE TO CLOSE THAT DOOR. SAME THING THEN HAPPENED TO LEFT REAR DOOR. USING IN-CAR LOCKING BUTTON DOESN'T DO ANYTHING, NEITHER DOES KEY FOB. IN BOTH CASES LOCKING/UNLOCKING SOUNDS OCCUR, BUT LATCH ON OPEN DOORS DOES NOT MOVE. WARMING UP CAR IN GARAGE DID NOT HELP. THE SAME CAR RANDOMLY LOCKED THE DRIVER'S DOOR WHEN I HAD MOTOR ON SCRAPING ICE OFF WINDSHIELD APPROXIMATELY ONE MONTH AGO. *TR

Vehicle Speed Control
Filed Jan 12, 2015CA

I WAS AT A STOP SIGN WHEN MY CAR JERKED TO THE FRONT AND ALMOST STRIKE A PEDESTRIAN. *TR

Suspension
Filed Jan 11, 201563,000 milesSC

FIRST INCIDENT OCCURRED IN NOV, 2014 ON A COLD SATURDAY NIGHT. DRIVING AND ALL OF SUDDEN CAR, TURNS ITSELF OFF IN THE MIDDLE OF TRAFFIC AND I HAVE NO POWER, NO NOTHING, I'M TRYING TO AVOID BEING KILLED, BECAUSE I HAVE NO EMERGENCY LIGHTS OR ANYTHING. I GET OUT AND START WAVING TRAFFIC TO GO AROUND. I HAD TO CALL POLICE, WHO CAME AND STAYED WITH ME FOR TWO OR MORE HOURS, CAUSE HE TRIED UNSUCCESSFULLY TO GET MY CAR TO GO IN GEAR AND START. TO NO AVAIL. WE WERE THERE ON BLOCKING TRAFFIC. WITHOUT THIS OFFICER HELP, I KNOW I WOULD HAVE BEEN KILLED, BY ONCOMING TRAFFIC. SECOND TIME, I'M AT SCHOOL. READY TO LEAVE FOR THE DAY, EVERYONE'S LEAVING EXCEPT ME. DOES IT AGAIN. THIS TIME I HAVE TO LEAVE IT. 3RD. TIME I'M AT CAR WASH. DRIVER BEGAN TO MOVE MY CAR TO BE WASHED, YOU GUESSED IT, AGAIN EMBARASS WON'T START AND SAYS IT'S NOT IN GEAR. I CALL DEALERSHIP, AGAIN WHO SAYS THEY DON'T KNOW WHAT OR WHY OR WHAT TO DO. AND YOU GUESSED IT, GO TO VISIT MY DAUGHTER. ONLY PROBLEM IS I CAN'T LEAVE, SAME PROBLEM AGAIN. THIS TIME I GOTTA LEAVE IT AGAIN. DEALERSHIP COMES OUT NEXT DAY, AND THEY CAN'T GET IT STARTED, NOW IT'S STILL SITTING AT MY DAUGHTER'S HOUSE, JUST WAITING TO SEE NOW. WHAT MY OPTIONS ARE AS A CONSUMER. I FEEL POWERLESS AND USED. ********* PLEASE PLEASE PLEASE SOMEONE HELP ME ! *TR

Power Train
Filed Jan 8, 201547,000 milesKS

VEHICLE SUDDENLY BEGAN TO ALTERNATELY SURGE AND EXPERIENCE LOSS OF POWER WHILE DRIVING, SLIPPING BADLY BETWEEN GEARS. SERVICE ENGINE LIGHT CAME ON. FROM A STOP, THE VEHICLE NEARLY STALLED WHEN ACCELERATOR WAS DEPRESSED. FORD DEALERSHIP STATED ENGINE CODE INDICATED A BAD CLUTCH ACTUATOR. THIS IS A CVT AUTOMATIC TRANSMISSION AND THERE ARE SEVERAL TSBS ON THIS TRANSMISSION FOR A VARIETY OF PROBLEMS WITH THE TCM/PCM, CLUTCH PLATES, CLUTCH ACTUATORS, AND SEALS. FORD HAS EXTENDED THE WARRANTY FOR THESE TRANSMISSIONS BUT IS APPARENTLY ONLY FIXING THE OBVIOUS PROBLEM AT TIME OF BREAKDOWN INSTEAD OF REPLACING ALL KNOWN DEFECTIVE PARTS. THE DRIVING CHARACTERISTICS WHEN ONE OF THESE PARTS FAIL IS DANGEROUS, CAUSING THE CAR TO SHUDDER, JERK, EXPERIENCE LOSS OF POWER WHEN SHIFTING, OR EXPERIENCING SUDDEN THROTTLE SURGES. ALL KNOW PROBLEM PARTS SHOULD BE REPLACED. A RECALL IS IN ORDER. *TR

Structure › Body
Filed Jan 8, 201528,000 milesCA

DRIVER'S SIDE PASSENGER DOOR CAME OPEN DURING DRIVING. DOOR LATCH WILL NOT KEEP DOOR CLOSED. HAVE TO TIE TOGETHER DOORS TO KEEP THEM SHUT. MAJOR SAFETY ISSUE. *TR

Steering
Filed Jan 6, 201559,936 milesWV

THE CAR WAS MAKING NOISES AND SOUNDING LIKE IT WAS HAVING DIFFICULTY CHANGING GEARS, TOOK IT IN TO A FORD DEALER IN CHARLES TOWN, WV (THOMASSEN) AND WAS TOLD THE CAR WAS OK, THEY REPROGRAMMED IT. A MONTH LATER, SAME ISSUE, TOOK IT BACK TO THEM, THEY REPLACED THE CONTROLLER MODULE AND PRONOUNCED IT FINE. THREE MONTHS LATER, SAME ISSUE. HAVE BEEN TOLD WAS A RECALL ON THE TRANSMISSION BUT NOW THE FORD DEALERSHIP IT IS AT IN WESTON, WV, TOOTHMAN, IS NOT WANTING TO PERFORM THE RECALL, AND KEPT IT ON THEIR LOT FOR 1 MONTH BEFORE THEY EVEN PUT IT ON A RACK AND LOOKED AT IT. THEY CLAIM IT WAS DRY OF TRANSMISSION FLUID. THE DAY BEFORE LEAVING, OIL CHANGE WAS DONE AND FLUID LEVELS CHECKED. WHEN IT BROKE DOWN, MY DAUGHTER AND BOYFRIEND CHECKED THE FLUID FIRST THING AND IT HAD PLENTY. NOW, CAR IS STRANDED AND NO ONE IS WANTING TO HELP WITH THIS ISSUE. FORD FIRST GAVE A CLAIM # AND SAID RECALL WOULD BE PERFORMED. NOW THEY SAY ITS NOT A RECALL, JUST A SERVICE.

Structure › Body
Filed Jan 6, 201575,000 milesAZ

THE REAR PASSENGER DOOR LATCH BROKE. WHEN I LOOKED AT IT, IT WOULD FLAP LOOSELY INSIDE ITS MECHANISM AND WOULD NOT SECURE THE DOOR TO THE BODY OF THE CAR. I HAD TO RATCHET STRAP THE DOORS TOGETHER TO KEEP THE BAD ONE CLOSED. NOW, SIX MONTHS AFTER THE FIRST LATCH BROKE, I REMOVED THE STRAP TO ACCESS THE REAR SEATS AND DISCOVERED THAT THE DRIVER-SIDE REAR DOOR LATCH HAD FAILED AS WELL. SAME BAND-AID FIX AS BEFORE, BUT IT'S A SAFETY/SECURITY ISSUE, AND THE STRAP IS STARTING TO PULL THE INTERIOR DOOR HANDLES/PANELS FROM THE DOORS THEMSELVES. IT'S ONLY A MATTER OF TIME BEFORE THOSE FAIL AS WELL.

Structure › Body
Filed Jan 2, 201530,210 milesFL

CAR RIGHT REAR DOOR WHICH IS NOT USED VERY OFTEN WILL NOT STAY IN SHUT POSITION. IT IS NOW TIED SHUT AND THIS IS A SAFETY ISSUE. IT APPEARS THE DOOR LATCH IS BROKEN. *TR

Power Train
Filed Dec 30, 2014371,342 milesPR

AFTER DRIVING AND THEN PARKING THE FORD FIESTA 2011 FOR A SHORT DINNER AND THE COMING BACK TO THE CAR. I FOUND THAT THE CAR WAS NOT ABLE TO BE STARTED AND IT WAS STUCK ON THE PARK POSITION. THE AUTO HAD TO BE TOWED TO A FORD DEALERSHIP. THERE THEY FOUND OUT THAT IT WAS THE TRANSMISSION.THEY PERFORMED FSA 14M01 PLUS OTHER BULLETINS THAT PERTAINED TO THOSE TRANSMISSION PROBLEMS THAT THE FORD CLAIMS,BUT TO NO AVAIL THE PROBLEM HAS MIGRATED WITHIN THE TRANSMISSION AND IT SEEMS THAT THEY CANT FIX. IT HAS BEEN IN THE SHOP TOO LONG AND IT COSTING TOO MUCH MONEY IN AUTO RENTALS AND AGONY. I BELIEVE THAT THE FORD SHOULD OWNED UP TO IT AND COMPLETED CHANGED THE TRANSMISSION. NOW IT DOES NOT TAKE REVERSE. *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →