I WAS PULLING INTO MY PARKING SPACE AT HOME. I HAD MY FOOT ON THE BREAK AS I WAS SLOWING DOWN. THE CAR THEN SPED UP AND LUNGED FORWARD, JUMPED OVER THE CEMENT BUMPER AND SLAMMED INTO SOME POTTED PLANTS. I WAS TRYING TO STOP THE CAR, BUT IT WOULD NOT STOP UNTIL I HIT THE POTS. *TT
2011 Ford Fiesta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
MY 2011 FORD FIESTA HAS ISSUES WITH THE TRANSMISSION. IT SHIFTS HARD AND IRRATICALLY SHIFTS AT LOWER SPEEDS. I HAVE TAKEN IT BACK INTO THE DEALERSHIP 2 TIMES IN THE FIRST 5 MONTHS OF OWNING IT AND ALL THEY DID WAS A SOFTWARE UPDATE ON THE SECOND VISIT. THE FIRST VISIT, THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. I NOW HAVE ANOTHER APPOINTMENT FOR TOMORROW AND I HAVE ONLY HAD THIS CAR SINCE FEBRUARY. I HAVE DRIVEN IT HOPING THAT IT WOULD JUST WORK ITSELF OUT SINCE IT WAS NEW BUT IT HAS GOTTEN WORSE OVER TIME. *KB
2011 FORD FIESTA HAS A "BLUBBERING" TRANSMISSION, MOST NOTABLY WHEN ACCELERATING SLOWLY. BEYOND THIS, MY VEHICLE HAS NOW STOPPED ACCELERATING AND SLOWED TO A COMPLETE STOP AT LEAST 8 TIMES IN LESS THAN ON MONTH. AFTER THE VERY FIRST INCIDENT, I WAS ABLE TO TURN MY CAR BACK ON, BUT HAD THE SAME PROBLEM HAPPEN AGAIN WITHIN 5 MINUTES. THE SECOND TIME, THE CAR DID NOT TURN BACK ON. I WAS TOWED TO THE NEAREST FORD DEALERSHIP WHERE THEY FOUND NO PROBLEM, RESET THE COMPUTER, AND SENT ME ON MY WAY. THE NEXT MORNING, THE VEHICLE STOPPED AGAIN ON THE FREEWAY ON THE WAY TO WORK. I WENT TO A DIFFERENT FORD DEALER THAT DID A MORE THOROUGH INSPECTION. THEY REPLACED A FUSE, EXPLAINING THAT IT MIGHT BE A POWER ISSUE. MY VEHICLE WAS FINE FOR ANOTHER WEEK, BUT THEN STOPPED 4 TIMES IN A 24 HOUR PERIOD. I TOOK MY VEHICLE IN TO THE DEALERSHIP FOR THE THIRD TIME THIS MONTH. THEY CONTACTED FORD ENGINEERS WHO HELPED THE MECHANICS DETERMINE THAT IT WAS A TRANSMISSION PROBLEM. I AM CURRENTLY WAITING ON PARTS TO BE DELIVERED TO THE DEALERSHIP SO THAT MY VEHICLE MAY BE REPAIRED. *TR
TRANSMISSION UP SHIFTS/DOWN SHIFTS VERY HARD AT SPEEDS BETWEEN 10-30MPH. WORSE WHEN IN TRAFFIC. *TR
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT HE WAS EXPERIENCING A RECURRING FAILURE WITH THE ELECTRICAL SYSTEM. THE FUEL SENSOR FAILED A TOTAL OF THREE TIMES AND WAS REPLACED UPON EACH FAILURE, BUT CONTINUED TO RECUR. THE NAVIGATIONAL SYSTEM WOULD MALFUNCTION SPORADICALLY BUT THE DEALER WAS UNABLE TO CORRECT THE FAILURE. THE CONTACT STATED THAT EVERY ELECTRICAL COMPONENT OF THE VEHICLE EXHIBITED SOME TYPE OF INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DETERMINED THAT THE MASTER PROGRAM CALIBRATION WAS OFF. THE VEHICLE WAS UNABLE TO BE REPAIRED SO THE MANUFACTURER REPURCHASED THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 8,000.
HORRIBLE HORRIBLE HORRIBLE!!! I HAVE TAKEN MY 2011 FORD FIESTA IN AT LEAST 6 TIMES TO FIX THE TRANSMISSION WHICH IS COMPLETELY SHOT AND EVERY TIME I GET IT BACK THEY STATE THAT "THEY ALL DO THAT", OR "ITS PERFECTLY FINE." THAT IS COMPLETE RUBBISH! ON THE FREEWAY MY CAR WILL SHIFT UP AND DOWN RANDOMLY TO THE POINT THAT IT SOUNDS LIKE THE ENGINE WILL EXPLODE. THE CAR SHIFTS REALLY HARD AND I SMELL BURNING CLUTCH EVERY TIME I DRIVE THE CAR. THE MOST THE DEALERSHIP HAS DONE IS REFLASHED THE TRANSMISSION COMPUTER. (WHICH WOULD NOT ACCEPT THE FLASH) AND TO MAKE MATTERS WORSE THE SERVICE MANAGER EVEN TOLD ME TO GET LOST AND TAKE IT SOMEWHERE ELSE BECAUSE HE WAS DONE WASTING HIS TIME ON THE CAR. *TR
THE HEAD RESTRAIN ON THE FORD FIESTA 2011 THAT I HAVE IS VERY INCONVENIENT IN ORDER FOR ME TO DRIVE THE CAR I HAVE TO REMOVE THE HEAD RESTRAIN SO MY HEAD CAN BE IN A UPRIGHT POSITION. WHEN I KEEP THE HEAD RETRAIN IN PLACE I HAVE TO LEAN MY HEAD FORWARD WHEN ON THE DRIVING SEAT. THIS IS NOT A CONVENIENT WAY FOR ME THE DRIVER. THERE HAS NOT BEEN ANY ACCIDENT RELATED TO THE HEAD RESTRAIN FROM ME BESIDES NECK ACE. *TR
TRANSMISSION SHIFT ERRATICLY WHEN SLOWING DOWN OR WHILE DRIVING IN HEAVILY CONGESTED TRAFFIC. SOMETIMES IT WILL MAKE VEHICLE LUNGE FORWARD WITH VERY LIGHT FUEL PEDAL APPLICATION. TRANSMISSION IS ALSO MAKING AN AUDIBLE "CLUNK" WHEN THIS HAPPENS. MAYBE A PCM RE FLASH COULD CORRECT THE PROBLEM? THIS HAS BEEN AN ONGOING ISSUE SINCE DAY ONE STARTING IN DECEMBER 2010. *TR
REAR SEAT BACKS WILL NOT LOCK IN THE UPRIGHT POSITION. THEREFORE ANY HEAVY OBJECT IN THE TRUNK WILL BECOME A PROJECTILE FORCING THE BACK SEAT DOWN AND THE PROJECTILE INTO THE BACK OR HEAD OF A FRONT SEAT DRIVER OR PASSENGER IN A SUDDEN STOP OR FRONT END COLLISION. *TR
THE INCIDENTS I REPORT ARE CAUSED BY THE TRANSMISSION. THIS NEW DUAL CLUTCH SYSTEM IS NOT SELECTING APPROPRIATELY THE RIGHT GEAR AND OFTEN CAUSE TO HAVE THE CAR MOVING ULTRA SLOWLY AT START. NOT TO MENTION THE HUGE METALLIC NOISES WHEN DOWNSHIFTING AT SLOW SPEED. *TR
TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE ENTIRE MUFFLER EXHIBITED SEVERE RUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY INFORMED HIM THAT THE RUST WAS A COMMON ISSUE. THE MANUFACTURER WAS NOTIFIED AND PROVIDE NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25. THE VIN WAS UNAVAILABLE.
TRANSMISSION UNEXPECTEDLY CHANGING GEARS OR SELECTING INCORRECT GEAR. SUDDEN LOSS OF POWER DUE TO TRANSMISSION REMAINING IN TOO HIGH A GEAR FOR ENGINE RPMS. LAPSE IN GEAR SELECTION CAUSES ERRATIC AND DANGEROUS ACCELERATION. DANGEROUS GEAR CHANGES CAUSE CAR TO BOTH SURGE AND STALL - DEPENDING UPON ENGINE RPMS NOT CORRESPONDING TO CORRECT TRANSMISSION GEAR. *TR
WHILE PASSING A CAR VEHICLE'S ENGINE REVVED UP TO HIGH AND CAR WAS NOT RESPONDING WHILE PASSING A CAR ALMOST HAD A HEAD ON COLLISION. ODOMETER HAS A FALSE READING WHILE DRIVING A SHOULD HAVE BEEN A 500 MILE ROUND TRIP THE CAR RESISTED 1,200 THIS IS A PLOY TO MAKE THE WARRANTY GO OUT FASTER,ALSO NOT GETTING THE MILEAGE THE FORD PEOPLE PROMISE. WOULD LIKE TO HAVE THIS INVESTIGATED. *TR
TRANSMISSION UNEXPECTEDLY CHANGING GEARS OR SELECTING INCORRECT GEAR. SUDDEN LOSS OF POWER DUE TO TRANSMISSION REMAINING IN TOO HIGH A GEAR FOR ENGINE RPM'S. LAPSE IN GEAR SELECTION CAUSES ERRATIC AND DANGEROUS ACCELERATION. DANGEROUS GEAR CHANGES CAUSE CAR TO BOTH SURGE AND STALL - DEPENDING UPON ENGINE RPM'S NOT CORRESPONDING TO CORRECT TRANSMISSION GEAR. *TR
2011 FORD FIESTA. ATTORNEY WRITES ON BEHALF OF CLIENTS IN REGARDS TO VEHICLE CATCHING FIRE WHILE DRIVING *TGW THE DRIVER OF THE VEHICLE STATED HE WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED, WHEN SUDDENLY THE VEHICLE BEGAN TO LOSE POWER AND THE HEATER STOPPED WORKING. THE DRIVER STOPPED THE VEHICLE, AFTER SEEING A GLARE AT THE DRIVER'S SIDE WINDOW. HE TURNED THE VEHICLE OFF AND REMOVED THE KEY. THE FIRE STARTED IN THE FRONT OF THE VEHICLE UNDER THE DASHBOARD. ACCORDING TO THE FIRE REPORT, THE FIRE WAS DUE TO AN ELECTRICAL PROBLEM. *JB
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS ENGAGED FOLLOWED BY A THREE SECOND DELAY RESPONSE. THE FAILURE WOULD OCCUR AT ANY GIVEN TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACTS THAT THE VEHICLE WAS OPERATING PROPERLY. THE FAILURE MILEAGE WAS APPROXIMATELY 3,700. UPDATED 05/25/11 *BF THE CONSUMER STATED O SEVERAL OCCASIONS THE VEHICLE COULD NOT DECIDE WHICH GEAR TO GO INTO. THERE WAS DELAY IN ACCELERATION. UPDATED 07/08/11
OCCASIONAL CLUNKING NOISES WHEN STARTING AND SLOW TO CRANK. AFTER STARTING CAR, IT REFUSED TO ENGAGE IN ANY GEAR--EITHER REVERSE OR DRIVE. TURNED CAR OFF, RE-STARTED AND WAS THEN ABLE TO FIND A GEAR. THIS HAPPENED ON NUMEROUS OCCASIONS. WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. LACKED POWER ON HILLS AND AVG. MPG DROPPED. CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPARTMENT DIAGNOSED IT AS A DEFECTIVE TRANSMISSION CONTROL MODULE (TCM). ORDERED PART AND REPLACED TODAY. THIS SEEMS TO HAVE COMPLETELY FIXED THE PROBLEM. RUNS GREAT NOW, WITH MUCH MORE POWER AND BETTER GAS MILEAGE THAN SINCE THE FIRST DAY I DROVE IT OFF THE DEALER LOT.
TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY FAILED AND MADE IT DIFFICULT TO TURN THE WHEEL. THE FAILURE OCCURRED ONCE. THE CONTACT DROVE HOME. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 68.
EARLY PRODUCTION MODELS OF THE 2011 FORD FIESTA SUFFER FROM THE SAME ISSUE WITH THE DOOR ACTIVATION AS THE F150'S RECALLED. \EARLY PRODUCTION FIESTAS SHOULD ALSO BE RECALLED. "BEGINNING WITH 2011 MODELS BUILT AFTER JULY 2010, DESIGN CHANGES WERE MADE TO IMPROVE THE ROBUSTNESS OF THE OUTSIDE DOOR HANDLES TO MINIMIZE THE POSSIBILITY OF THE HANDLES STARTING TO ACTIVATE IN SIDE IMPACT CRASHES" HTTP://WWW.IIHS.ORG/RATINGS/RATING.ASPX?ID=1395 *LN
TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 40 MPH, THE VEHICLE SUDDENLY ACCELERATED UP TO 60 MPH AND THE RPMS INCREASED TO OVER 500 RPMS. THE CONTACT SHUT THE CRUISE CONTROL OFF AND THE SPEED RESUMED ITS NORMAL STATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER WAS REPROGRAMMED. THE FAILURE OCCURRED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 8,000.
UNUSUAL CLUNKING NOISES WHEN STARTING IN THE COLD. SOUNDS LIKE A DEAD-BATTERY START, BUT LOUDER. CAN START CAR, BUT NOT WITHOUT THIS ODD NOISE. YESTERDAY, AFTER STARTING CAR, IT REFUSED TO ENGAGE IN ANY GEAR--EITHER REVERSE OR DRIVE. TURNED CAR OFF, RE-STARTED AND WAS THEN ABLE TO FIND A GEAR. ALSO, FIRST AND SECOND GEARS ARE NOT ENGAGING PROPERLY; THERE IS A CLUNK WHEN SLOWING DOWN AND IT IS HERKY-JERKY. IT IS IN FOR SERVICE NOW AS I TYPE, BUT THE COURTESY VAN DRIVER TOLD ME THEY HAVE HAD 2 FIESTA'S IN ALREADY WITH THIS PROBLEM AND HE WOULDN'T BE SURPRISED IF THERE WERE A RECALL. GULP. *TR
VENTILATION DUCT FALLS ONTO DRIVER'S RIGHT FOOT DURING VEHICLE OPERATION, INHIBITING THE DRIVER'S ABILITY TO CONTROL THE ACCELERATOR. *TR
THIS VEHICLE, BOUGHT NEW IN SEPTEMBER, 2010, HAD LOUD SOUNDS COMING FROM THE ENGINE AREA. FORD HAS PUT 2 NEW TRANSMISSIONS IN IT. THE 3RD REPAIR ATTEMPT WAS DIAGNOSED AS A PROBLEM THAT "ENGINEERING HAS TO COME UP WITH A SOLUTION". FORD, ON TWO OF THE 3 REPAIR ATTEMPTS, SENT OUT A FIELD ENGINEER TO INSPECT THE VEHICLE. THE FIRST ENGINEER (ON THE 2ND REPAIR ATTEMPT) SAID TO PUT ANOTHER NEW TRANSMISSION IN THE VEHICLE, (THE 2ND NEW TRANSMISSION TO BE PUT IN THE VEHICLE). THIS STILL DID NOT SOLVE THE PROBLEM. THE PROBLEM, ACCORDING TO THE SERVICE MANAGER (ON THE 3RD REPAIR ATTEMPT, 2 AT ONE DEALER, AND THIS 1ST ATTEMPT AT ANOTHER DEALER, - THIRD OVERALL) SAID "IT'S THE CLUTCH. WE TOOK OTHER CARS OUT, AND WITH THE LAPTOP, WE WERE ABLE TO DUPLICATE IT ON EVERY ONE OF THEM." THE DUPLICATION HE WAS SPEAKING OF INVOLVES THE TRANSMISSION AND IT'S CLUTCH SYSTEM, JUST INTRODUCED THIS MODEL YEAR OF 2011 BY FORD. IT IS THE 6 SPEED AUTOMATIC TRANSMISSION, WITH A DUAL CLUTCH. THE SITUATION IS THAT WHEN YOU COME TO A SUDDEN STOP, THE TRANSMISSION DOES NOT DOWNSHIFT TO A LOWER GEAR FAST ENOUGH. WHEN YOU TRY TO ACCELERATE, AFTER A SUDDEN STOP, THE VEHICLE SEEMS STUCK IN A HIGHER GEAR. THE CAR MOMENTARILY STALLS BEFORE TAKING OFF. THIS IS VERY DANGEROUS WHEN TRYING TO CROSS LANES OF A HIGHWAY AT BUSY TIMES. WE DO NOT FEEL SAFE IN IT. WE WERE TOLD, IN AN EMAIL, BY A FORD CUSTOMER SERVICE MANAGER, "AS I EXPLAINED TO YOU ON THE PHONE THE FORD ENGINEERS ARE AWARE AND ARE RESEARCHING A SOLUTION TO YO
2011 FORD FIESTA, HAVE HAD FOR 28 DAYS (PURCHASED ON 11/10/10) HAS BEEN IN TO SHOP TWICE. FIRST TIME THE ENGINE WAS VERY SLOW TO TURN ON--LIKE A DEAD BATTERY WITH CLICKING NOISES. THIS TIME, THE CAR WAS SLOW TO TURN ON AND WOULD NOT GO INTO GEAR, WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. FINALLY GOT IT TO FUNCTION, BUT WAS VERY WORRIED ABOUT DRIVING IT. TOOK TO DEALERSHIP TODAY, THEY RECHARGED THE BATTERY AND SCRAPPED SOME PAINT OFF OF SOME PART AND PUT SOME KIND OF OIL ON IT. I WAS TOLD THAT BATTERY PROBLEMS COULD AFFECT SOME THING IN THE TRANSMISSION'S MEMORY AND THAT THE CAR COULD "FORGET" HOW TO GO INTO GEAR OR FORGET WHAT GEAR IT IS IN. THIS WORRIES ME AS I DRIVE QUITE A BIT FOR WORK. I WAS TOLD AT DEALERSHIP THAT ALL VEHICLES HAVE PROBLEMS WITH THEM (CHEVY, DODGE, ETC....) I AM NOT COMPLETELY SATISFIED WITH THAT. I AM KEEPING ALL PAPERWORK RELATED TO THIS BECAUSE I DON'T THINK CHARGING THE BATTERY AND SCRAPING SOME PAINT HAS ANYTHING TO DO WITH FIXING THIS PROBLEM. THE CAR HAS 1200 MILES ON IT (MAINLY HIGHWAY) AND I REALLY EXPECTED A MUCH BETTER PRODUCT. I EVEN HAD TO MISS A NIGHT OF WORK DUE TO SITTING IN THE SERVICE DEPARTMENT THE BATTER PART OF THE DAY. *TR
TIRE BLOWOUT OF A NEW 2011 CAR, WITH LESS THEN 900 MILES ON IT. *TR
TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE REVERSING OR ATTEMPTING TO STOP, THE CONTACT NOTICED A LOUD NOISE. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHO STATED THAT THE TRANSMISSIN NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED BY THE LOCAL DEALER BUT THE FAILURE CONTINUED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,046.
DRIVER'S SEAT BELT LATCH HAS TROUBLE LATCHING OR DOESN'T HOLD. WILL BE REPLACING SEAT BELT LATCH THIS WEEK THROUGH DEALERSHIP. *TR
AIRBAG OFF LIGHT COMES ON FREQUENTLY WHEN ADULT PASSENGER IS SEATED IN 2011 FORD MUSTANG . YOUR WEB SITE DOES NOT ALLOW ME TO SELECT A FORD MUSTANG FROM THE DROP DOWN MENU SO MY APOLOGY BECAUSE YOU HAVE TO SELECT SOME SORT OR VEHICLE TO CONTINUE FILING THIS COMPLAINT. THE PASSENGER AIRBAG OFF LIGHT COMES ON AT VARIOUS STAGES OF DRIVING. MY WIFE WEIGHS 130 LBS AND IT GOES OFF WITH HER SITTING THERE. IT COMES OFF AND ON AT RANDOM TIMES FOR AS LONG AS 30 SECONDS WEATHER YOU ARE DRIVING STRAIGHT ,AROUND A CORNER , ACCELERATING OR DECELERATING. THIS PROBLEM STARTED ON MY DRIVE HOME FROM THE DEALERSHIP. I HAVE HAD THE VEHICLE IN FOR SERVICING AT MAROONE FORD OF DEL RAY BEACH, FL. TWICE. THE LAST TIME THEY KEPT THE CAR FOR 6 DAYS AND TOLD ME EVERY PART ASSOCIATED WITH THE AIRBAG SYSTEM WAS REPLACED. WHEN I DROPPED THE CAR OFF I SHOWED THEM CEL PHONE VIDEO OF MY WIFE IN THE SEAT, THE CAR MOVING, AND THE AIRBAG OFF LIGHT ILLUMINATED. THE PROBLEM IS STILL HAPPENING. THIS CAR IS A CONVERTIBLE AND I WOULD HAVE NEVER PURCHASED IT IF I WOULD HAVE KNOWN THE KIND OF JEOPARDY THAT I WAS PLACING PASSENGERS IN EVERY TIME THEY RIDE IN MY CAR. THE TROUBLE IS THAT YOU CAN BE HIT AT ANY TIME AND HAVING THE PASSENGER AIRBAG NOT WORKING AT VARIOUS STAGES OF NORMAL DRIVING IS NOT ACCEPTABLE IN THE LEAST. I OWN OTHER MAKES OF CARS WITH SIMILAR SYSTEMS AND HAVE NO PROBLEMS. I DID A SEARCH ON THE INTERNET AND FOUND A LOT OF OTHER PEOPLE WHO HAVE HAD THIS PROBLEM AND THEY HAVE POSTED THEIR VIDEO ON LINE D
THE NEW HEAD RESTRAINT POSITION ON THE CARS MAKE IT IMPOSSIBLE FOR MY WIFE TO DRIVE THE CAR COMFORTABLY. SHE HAS SHORT ARMS AND LEGS, WHICH REQUIRE THE SEAT TO BE FORWARD AND UPRIGHT. THE HEADREST IN THIS POSITION IS PLACES HER HEAD TIPPED DOWN TOWARD HER CHEST. AGAIN, UNCOMFORTABLE TO DRIVE. TO GET THE SEAT WHERE IT NEEDS TO BE TO DRIVE, AND HER LOOKING STRAIGHT OUT THE WINDSHIELD, THE HEADREST NEEDED TO BE REMOVED AND/OR INSTALLED BACKWARDS. THE BACKWARDS POSITION IS A SAFER OPTION. A HEADREST WITHOUT AS MUCH OF A PITCH FORWARD IS NEEDED. HER 2002 FOCUS WAS NO PROBLEM, BUT REGRETFULLY THE HEADRESTS ARE NOT INTERCHANGEABLE. *TR
YOU'VE FILED A PROBLEM INCORRECTLY. THE BELOW COMPLAINT WAS FILED UNDER FIESTA, BUT IT'S CLEARLY AN F250 PICKUP THAT HAD THE PROBLEM. REPORT DATE : AUGUST 4, 2010 AT 04:22 PM SEARCH TYPE : VEHICLE YEAR : 2011 MAKE : FORD MODEL : FIESTA RESULTS : 1 | ALL RECORDS DISPLAYED MAKE : FORD MODEL : FIESTA YEAR : 2011 MANUFACTURER : FORD MOTOR COMPANY CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10344678 NUMBER OF DEATHS: 0 DATE OF FAILURE: JUNE 9, 2010 VIN : [XXX]... COMPONENT: SERVICE BRAKES, HYDRAULIC CHECK TO REQUEST RESEARCH. SUBMIT BELOW. GET SUMMARY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →