Page 7 of 15 · complaints 301–350 of 730

2011 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Power Train
Filed Mar 8, 2016IL

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE AT A STOP, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK, BUT THE GEAR SHIFTER FAILED TO SHIFT OUT OF DRIVE. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO SHIFT INTO PARK AND RESUME NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Mar 6, 201692,731 milesCA

MY CAR WILL NOT GO IN GEAR. I TOOK IT TO FORD ON 2/2/15 BECAUSE MY CAR WAS STALLING WHEN I PUT IT IN GEAR THEY RAN TEST AND SAID MY CAR WAS FINE.. IT NOT RUNNING.

Steering
Filed Feb 17, 201650,000 milesMO

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO STEER THE VEHICLE IN BOTH DIRECTIONS AND HEARD AN ABNORMAL NOISE COMING FROM THE WHEEL. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE KNUCKLES IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Vehicle Speed Control
Filed Feb 11, 201635,000 milesPA

MY 2011 FORD FIESTA BEGAN GIVING ME PROBLEMS AT ABOUT 28,000 MILES. IT IS NOW 35,000 MILES AND I HAVE BEEN HAVING PROBLEMS ACCELERATING OUT OF A STOP. IT WILL JERK, REV AND SHUDDER GETTING UP TO 30 MPH. I HAVE TAKEN CARE OF A FEW RECALLS AND I HAVE NOTICED A 5 MILE DROP IN THE MPG. I TAKE GOOD CARE OF MY CAR, I HAVE THE OIL CHANGED REGULARLY AND I OFTEN TAKE IT TO A MECHANIC TO ENSURE IT IS IN GOOD WORKING CONDITION. THIS ONLY HAPPENS WHEN I AM DRIVING THE FIESTA FOR A WHILE IN A CITY SETTING SO I HAVE TO START AND STOP QUITE A BIT. ADDITIONALLY, THERE HAS BEEN A CONSISTENT CLUNKING NOISE WHEN I TURN THE WHEEL AT LOW SPEEDS. HAVE BROUGHT IT IN A FEW TIMES AND NO ONE HAS EVEN ATTEMPTED TO FIX IT.

Steering
Filed Feb 3, 2016CA

BROUGHT CAR IN FOR A POPPING/GRINDING NOISE IN FRONT OF CAR WHEN TURNING AT LOW SPEEDS ENDED UP REPLACING LOWER STEERING SHAFT.

Air Bags
Filed Feb 1, 201670,000 milesWV

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE DOOR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT CUT THE AIR BAG OFF AND DROVE THE VEHICLE TO THE RESIDENCE. THERE WERE NO INJURIES REPORTED. THE CONTACT STATED THAT THE HORN, THE AIR BAG, AND CRUISE CONTROL WERE NO LONGER OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70, 000.

Engine
Filed Jan 29, 201650,000 milesNC

TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Power Train
Filed Jan 28, 201655,000 milesNY

WHILE DRIVING, VEHICLE SHUDDERS AND HESITATES WHEN ACCELERATING. LURCHES FORWARD AT TIMES WHEN STOPPED. BUCKS WHILE SHIFTING (TRANSMISSION IS THEIR POWERSHIFT AUTOMATIC). ONE TIME THE TRANSMISSION COMPLETELY DISENGAGED WHILE DRIVING ON THE PARKWAY DURING A SNOWSTORM, LEAVING IN A VERY DANGEROUS POSITION. HAD TO TURN THE CAR OFF AND ON SEVERAL TIMES TO GET TRANSMISSION TO "RESET". AT TIMES, WHEN RELEASING BRAKE FROM STATIONARY POSITION, CAR WOULD SHUDDER EVEN BEFORE APPLYING THE THROTTLE. TRANSMISSION CONTROL MODULE HAS BEEN CHANGED OUT TWICE IN THE LAST 15 MONTHS OF PURCHASING THE CAR FROM THE DEALER AS "CERTIFIED PRE-OWNED". LAST TCM CHANGE, THE CAR HAD SAME ISSUES AS SOON AS I LEFT SERVICE DEPARTMENT. CALLED SERVICE ADVISER AS SOON AS I GOT HOME AND HE SAID I HAD TO DRIVE THE VEHICLE 1000-12000 MILES FOR THE TRANSMISSION TO "GET USED TO THE WAY I DRIVE". NEEDLESS TO SAY, AFTER 2000 MILES, THERE HAS BEEN NO CHANGE IN CONDITION. TAKING VEHICLE BACK FOR THE 5TH TIME FOR CONTINUED PROBLEMS. I HAVE RECENTLY INQUIRED ABOUT A CLASS ACTION LAW SUIT AGAINST FORD MOTOR COMPANY BEING FILED IN CA REGARDING THESE SAME ISSUES FROM OTHER FORD FIESTA OWNERS.

Power Train
Filed Jan 28, 2016AZ

TRANSMISSION STUDDERS AND HESITATES IN LOWER GEARS WHEN TURNING OR PULLING UP TO PARKING AREA SLOWLY. TRANSMISSION HAS BEEN SERVICED BY FORD 3 TIMES BUT WE ARE NOW WAITING 8-12 WEEKS FOR ANOTHER SET OF CLUTCHES MEAN WHILE IT IS GETTING WORSE TO DRIVE.

Latches/Locks/Linkages › Doors › Latch
Filed Jan 26, 2016TX

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT HAD TO FASTEN THE DOOR WITH A ROPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

Air BagsCrash2 injured
Filed Jan 23, 201660,000 milesIL

MY CAR WAS NOT PART OF THE AIRBAG RECALL, SO I DID NOT WORRY ABOUT IT. A FEW DAYS AGO I WAS IN AN ACCIDENT, THE DAMAGE WAS SIGNIFICANT AND THE CAR TOTALED, THERE WERE SEVERAL HITS AS THE CAR WAS BEING BOUNCED FROM ONE VEHICLE TO ANOTHER AT HIGHWAY SPEED, ONE OF THOSE VEHICLES BEING A SEMI. NOT A SINGLE AIRBAG DEPLOYED AND AS A RESULT ALL THOSE IN THE FIESTA GOT INJURED, ONE HAD TO BE TAKEN TO THE ER/ICU AND REMAINS IN A BAD CONDITION.

Latches/Locks/Linkages
Filed Jan 21, 2016IL

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Jan 21, 2016MI

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE: BODY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Jan 18, 201695,000 milesFL

ON SEVERAL OCCASIONS THE VEHICLE HAS EXPERIENCED DECREASED ACCELERATION AS WELL AS DELAYED ACCELERATION. SINCE JUNE OF 2011 TO JANUARY 2016 I HAVE HAD THE CLUTCH REPLACED 8 OR 9 TIMES WITH THE POWER TRAIN MODULE BEING REPROGRAMMED. THE PROBLEM STILL PERSISTS. NOW JAN. 18TH 2016 THE CAR IS EXPERIENCING A TRANSMISSION MALFUNCTION. IT WILL NOT ACCELERATE OVER 10 MILES AN HOUR. RENDERING THE VEHICLE UNDRIVABLE. I CAN'T SEEM TO GET HELP FROM FORD OR SUNSTATE FORD IN WHICH THE VEHICLE WAS PURCHASED. EVERYTIME THEY SERVICE THE VEHICLE THEY STATE SHUDDERING AND THE ACCELERATION ISSUES ARE NORMAL FUNCTIONS OF THE VEHICLE. HOWEVER EACH TIME THEY HAVE REPLACE THE CLUTCH OR REPROGRAMMED COMPUTERS ASSOCIATED WITH THE TRANSMISSION. AT THE INTERSECTION OF 441 AND DAVID WALKER DR IN EUSTIS FL WE EXPERIENCED THE TRANSMISSION MALFUNCTION LEAVING US IN THE MIDDLE OF TRAFFIC TRYING TO MANUEVER AT 10 MILES AN HOUR.

Power Train
Filed Jan 14, 201650,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SHOOK AND SPUTTERED. THE CONTACT ALSO INDICATED THAT THE VEHICLE HESITATED TO ACCELERATE AND STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILED AND THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 03/11/16*LJ *CN

Power Train
Filed Jan 12, 2016CO

CAR AT RANDOM TIMES REFUSES TO GO INTO ANY GEAR. THIS IS THE DUAL CLUTCH AUTOMATIC TRANSMISSION. MOST OFTEN HAPPENS AFTER STARTING THE CAR WHEN THE SHIFT LEVER IS MOVED INTO A GEAR THE TRANSMISSION REMAINS IN NETURAL. YOU CAN OVER REVE THE ENGINE NO FOOT ON THE BRAKE NO GEAR ENGAGES. A FEW TIME WHILE DRIVING THE TRANSMISSIONS GOES INTO NETURAL. SO FAR I'VE BEEN ABLE TO COAST OFF OF THE LIMITED ACCESS ROAD ONTO A SIDE STREET WHEN THAT HAS HAPPENED. A FEW TIMES THE CAR HAS REFUSED TO GO BACK INTO GEAR AFTER COMING TO A STOP AT A STOP SIGN OR STOP LIGHT. YOU CAN RESOLVE THE ISSUE BY TURNING OFF THE CAR AND RESTARTING IT. SOMETIMES IT TAKES MULTIPLE RESTARTS BEFORE YOU CAN GET THE TRANSMISSION TO SHIFT OUT OF NETURAL. A FEW TIMES THE CAR HAS REFUSED TO START, I THINK THE TCU REFUSES TO PUT THE TRANSMISSION INTO NETURAL AT THAT POINT TO ALLOW IT TO START. WHEN THAT HAPPENS I HAVE HAD TO WAIT UPWARDS OF FIFTEEN MINUTES BEFORE THE CAR CAN BE STARTED AND DRIVEN. THE DEALER CLAIMS THEY CAN'T DO ANYTHING SINCE THEY CANT DUPLICATE THE PROBLEM WHILE THE CAR IS IN THE SHOP. I'VE HAD THE FEW RECALL NOTICES RELATED TO THE TRANSMISSION DONE. I FEEL THIS CARE IS NOT SAFE TO TAKE ON A MAJOR HIGHWAY BUT CAN'T AFFORD TO PURCHASE ANOTHER VEHICLE AT THIS TIME. I SEE MANY OTHER OWNERS REPORTING THE SAME PROBLEMS BUT FORD HAS EITHER BEEN UNABLE TO FIND A FIX OR IT HAS BEEN TO EXPENSIVE FOR THEN TO WANT TO IMPLEMENT. MAJORITY OF TIMES I'VE EXPERIENCED THIS HAS BEEN IN PARKING LOTS BUT OTHER TIMES HAS

Power Train
Filed Jan 11, 20165,000 milesOH

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED CAUSING THE VEHICLE TO JERK VIOLENTLY AND LOSE ACCELERATION POWER, WHILE DRIVING. THE BRAKE PEDAL HAD TO BE ENGAGED WITH FORCE TO BE ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE TRANSMISSION CONTROL MODULE AND THE POWER TRAIN CONTROL MODULE WERE UPDATED AND THE POWER TRAIN CLUTCH ASSEMBLY WAS REPLACED. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO JERK AND LOSE ACCELERATION POWER WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Power Train
Filed Jan 11, 20161,600 milesGA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE SHUTTERS AND HESITATES AS IF IT WERE TO STALL WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TCM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.

Power Train
Filed Dec 30, 20152 milesIL

SINCE NEW THE CAR'S TRANSMISSION HAS HAD LURCHING AND JERKING ISSUES WHEN SHIFTING THAT HAVE PROGRESSIVELY GOTTEN WORSE. MULTIPLE TIMES THE CAR HAS LURCHED AND STALLED MISSING THE NEXT GEAR AND ALMOST CAUSED US TO GET SIDE SWIPED WHILE MAKING A TURN. WE WERE LEFT STRANDED AND HAD TO REPLACE THE CONTROL MODULE WHICH FORD EVENTUALLY PAID FOR. NOW AFTER GETTING A TRANS MALFUNCTION WARNING THE FORD DEALER IS SAYING WE NEED A NEW CLUTCH (THE CAR IS AN AUTOMATIC...THAT IS WHAT WE PAID FOR). THE CLUTCH HAS ONLY WORN OUT BECAUSE OF THE EXCESSIVE LURCHING AND MISSING GEARS CAUSE BY THE POOR DESIGN DESPITE SEVERAL FAILED ATTEMPTS TO HAVE THE ISSUE FIXED BY THE DEALER. NOT BEING ABLE TO ACCELERATE WHEN MAKING A LEFT TURN OR PULLING ONTO A ROADWAY OR MERGING ONTO A HIGHWAY IS A SAFETY ISSUE. PLEASE HOLD FORD ACCOUNTABLE. I DON'T THINK THE CAR IS SAFE BECAUSE THAT HAPPENS ALL THE TIME AND THE DEALER CAN'T SEEM TO FIX IT. IN FACT I WONT LET MY WIFE DRIVE THE CAR ANYMORE BECAUSE I THINK AN ACCIDENT IS INEVITABLE. WE HAVE HAD CONSTANT TRANSMISSION ISSUES SINCE NEW. FORD DENIED AN PROBLEM WHEN THE CAR WAS NEW AND HAVING THESE ISSUES. FORD IS WILLFULLY PUTTING ITS PAYING CUSTOMERS AT GREAT RISK PHYSICALLY AND FINANCIALLY. WE HAVE RECORDS OF REPEATEDLY BRINGING THIS CAR IN FOR REPAIR. FORD (I BELIEVE INTENTIONALLY) DID NOT DOCUMENT MY WIFE'S COMPLAINTS OR THAT THEY EVEN LOOKED AT THE CAR WHEN IT WAS NEWER AND THEY KEPT SAYING MY WIFE WAS CRAZY AND THERE WAS NO PROBLEM. TURNS OUT THEY WERE WRONG

Vehicle Speed Control
Filed Dec 29, 201540,000 milesMN

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Power Train
Filed Dec 23, 201597,500 milesOH

CLUTCH SHUDDER. AFTER HAVING A REPLACEMENT CLUTCH ASSEMBLY INSTALLED 12,000 MILES AGO, THE CLUTCH SHUDDER, SHAKING, DELAYED ACCELERATION, AND JERKINESS HAVE RETURNED. ASSEMBLY WAS REINSPECTED AT DEALERSHIP, CONFIRMING THAT THE REPLACEMENT CLUTCH ASSEMBLY ALSO HAS THE FAILURE SYMPTOMS. A NEW ASSEMBLY IS BEING ORDERED

Seat Belts
Filed Dec 23, 201597,500 milesOH

SEAT BELT AUTO RETRACTOR HAS PROGRESSIVELY DEGRADED IN PERFORMANCE ON THE DRIVER'S SEAT SINCE ~70,000 MILES. AS OF NOW, SEAT BELT WILL NO LONGER RETRACT WITHOUT PHYSICALLY PUSHING IT BACK INTO THE HOUSING. PRETENSIONER STILL OPERATES CORRECTLY.

Power Train
Filed Dec 16, 201557,500 milesWV

TRANSMISSION CONTROL MODULE RECALL: AFTER HAVING THE "TCM" SOFTWARE UPDATED IN SEPTEMBER, THE TRANSMISSION MALFUNCTION LIGHT STILL COMES ON WHEN MY CAR WILL NOT SWITCH GEARS. ONE DAY DRIVING DOWN THE INTERSTATE, MY CAR WAS GOING 65 MPH AND WAS NOT SWITCHING GEARS. AFTER HAVING IT TOWED TO THE NEAREST FORD DEALERSHIP, MY CAR WAS WORKED ON AND THE TRANSMISSION CONTROL MODULE WAS FINALLY REPLACED. LESS THAN A WEEK LATER, MY CAR WOULD NOT ACCELERATE OR SWITCH GEARS WHILE DRIVING UP A HILL. MY CAR BEGAN TO MOVE BACKWARDS SINCE IT WOULD NOT ACCELERATE. MY CAR WAS ROLLING BACKWARDS DOWN A HILL INTO ONCOMING TRAFFIC. THE FORD DEALERSHIP DOES NOT SEEM TO BE CONCERNED AND ASSURED ME THE SOFTWARE NEEDED TO BE UPDATED AGAIN AFTER IT WAS UPDATED LESS THAN A WEEK AGO. THIS IS SOMETHING THAT I FIND TO BE DANGEROUS IF THE CAR WILL NOT SWITCH GEARS. THE FIRST TIME THE CAR WAS TAKEN TO A FORD DEALERSHIP, I WAS TOLD THAT THE TRANSMISSION CONTROL MODULE PART ITSELF WAS ON BACKORDER AND COULD NOT BE REPLACED FOR AT LEAST A YEAR. THREE MONTHS LATER WHEN IT WAS TOWED TO A DIFFERENT FORD DEALERSHIP, THEY HAD ONE READILY AVAILABLE AND IT WAS REPLACED WITHIN TWO DAYS AND THE SOFTWARE UPDATED ACCOMPANIED THE SERVICE EVENT. LESS THAN A WEEK LATER MY CAR IS IN LIMP MODE AND WILL BARELY ACCELERATE TO GET ME SAFELY OFF THE ROAD. THIS ISSUE IS MUCH BIGGER THAN IT SEEMS AND FORD DOES NOT SEEM TO HAVE THE URGENCY TO FIX A DANGEROUS ISSUE FOR THEIR CUSTOMERS. UPON CALLING FORD TO HAVE MY VEHICLE LOOKED AT, IT

Steering
Filed Dec 10, 2015MO

MY SISTER BOUGHT A 2011 FORD FIESTA AND HAS ONLY PUT ABOUT 50000 MILES ON IT. TOOK IT TO FORD AND WAS TOLD THE LOWER STEERING SHAFT NEEDS REPLACED. COST-OVER $300. THIS ISN'T COVERED ON WARRANTY. I FIND IT ODD THAT A STEERING ISSUE WOULD NOT BE COVERED UNDER WARRANTY. FORD IS MAKING UNSAFE CARS!!!!!!!

Power Train
Filed Dec 8, 201560,150 milesNY

VEHICLE WONT GO INTO GEAR. ENGINE STARTS FINE, BUT TRANSMISSION WILL NOT ENGAGE. BACKED OUT OF GARAGE, PUT CAR INTO DRIVE, AND NOTHING. CAR WILL NOT ENGAGE IN R OR D. HAD IT TOWED TO DEALER. TRANSMISSION CONTROL MODULE REPLACED BUT CAR STILL NOT RUNNING CORRECTLY, PER DEALER. DEALER SAYS CAR NEEDS A NEW TRANSMISSION. FORD SAYS I'M 1450 MILES AND 60 DAYS OVER THE 60K/5 YR WARRANTY SO NO ASSISTANCE WITH PAYING FOR REPAIRS. I'VE SEEM NO INDICATION FROM ALL THESE POSTS THAT A TRANSMISSION REPLACEMENT HAS FIXED THE VEHICLE.

Power Train
Filed Dec 7, 201549,583 milesMI

THE AUTOMATIC FORD FIESTA EXPERIENCES A VERY LOUD GRINDING/SCRAPING NOISE AS SOON AS IT STARTS COASTING (AS SOON AS THE FOOT IS OFF THE ACCELERATOR), REGARDLESS OF WHETHER THE BREAK PEDAL IS APPLIED OR NOT. THIS HAPPENS REGARDLESS OF THE SPEED AT WHICH IT IS TRAVELLING. INITIALLY TOOK THE CAR TO A REPUTABLE MECHANIC WHO INDICATED THE NOISE WAS COMING FROM THE TRANSMISSION AND RECOMMENDED I GO TO THE DEALER SINCE THE ISSUE MIGHT BE COVERED UNDER THE CAR'S WARRANTY. THE FIRST TRIP TO THE DEALER FOR THE NOISE RESULTED IN A REPLACEMENT OF THE DUAL CLUTCH. THE SECOND TRIP TO THE DEALER FOR THE NOISE RESULTED IN A REPROGRAMMING OF THE PCM/TCM MODULE. THE THIRD TRIP TO THE DEALER FOR THE NOISE RESULTED IN BEING TOLD THIS IS "NORMAL". THE NOISE ABATED AFTER THE DUAL CLUTCH REPLACEMENT AND REPROGRAMMING OF MODULES, BUT QUICKLY RETURNED (WITHIN DAYS) AND GREW LOUDER THAN BEFORE. THE NOISE IS SO LOUD THAT IT CAN WAKE UP NEIGHBORS WHEN DRIVEN THROUGH NEIGHBORHOODS AND MAKES IT DIFFICULT TO HAVE A CONVERSATION IN THE CAR.

Power Train
Filed Nov 24, 201518,000 milesNC

2011 FORD FIESTA AKA BLACK TURD OF DEATH. 5 TIMES IN THE DEALER FOR TRANSMISSION PROBLEMS. BAD SHUTTERING ON TAKE OFF. STARTED AT 18,253 MILES AND NOW AT 45,015 STILL DOES IT. WORSE WHEN TURNING CAUSE IT WILL TRY AND STALL OUT. GAS PEDAL IS NOT RESPONSIVE WHEN THIS HAPPENS. CONTACTED FORD AND WAS TOLD BY THE DEALER THERE WAS NOTHING ELSE COULD BE DONE. THAT I NEED TO GET USED TO IT. THE CLUTCH HAS BEEN REPLACED DIDN'T MAKE A DIFFERENCE. TRANSMISSION HAS BEEN FLASHED 5 TIMES. BUT NEVER TEST DRIVEN AFTERWARD. JUST TOLD IT WAS NORMAL. UNIVERSITY FORD WILL NOT EVEN GIVE ME COPIES OF MY PAPERWORK. SAID IT WAS IN THE MAIL.

Power Train
Filed Nov 21, 201593,000 milesCO

CLUTCH SHUTTERING, ACCELERATION / STOPPING,

Steering
Filed Nov 19, 201531,800 milesMI

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE REVERSING, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED BUT THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE 01/15/16 MA UPDATED 2/4/16 *CN THE CONSUMER STATES THE TRANSMISSION WILL NOT GO FORWARD OR REVERSE. *TR

Power Train
Filed Nov 18, 2015MI

THE TRANSMISSION EXPERIENCES EXCESSIVE SHUDDERING AND JERKING WITH ACCELERATION, SEVERE RATTLING AND GRINDING NOISES, TO COMPLETE LOSS OF RESPONSE WITH THE ACCELERATOR. THIS IS EVERY TIME IT IS DRIVEN. IT HAS SUPPOSEDLY BEEN REPAIRED ON FORD 5 TIMES NOW, HOWEVER THIS TIME THEY WILL NOT COVER IT. THIS IS A DANGER TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE ROAD WHEN YOU CAN NOT CONTROL ACCELERATION/DECELERATION. THIS HAS BEEN ONGOING SINCE 11/2014.

Electrical System
Filed Nov 16, 201570,000 milesCA

THIS IS AN UPDATE TO A PREVIOUS COMPLAINT WITH MY CAR. PREVIOUSLY THE CAR GAVE OUT IN THE HILLS OF A SF. THE CAR SAID IT HAD A PROBLEM WITH THE TRANSMISSION AND WOULD NOT GIVE ANY PROPULSION RISKING GOING BACKWARD ON A HILL. THE DEALER UPDATED THE SOFTWARE. THEY SAID THIS WAS THE FIX. THEY SAID AFTER 1000 MILES IT SHOULD FIX ITSELF. SINCE THEN THE CAR HAS BEEN RUNNING MUCH MORE SLUGGISH. IT FORCES ITSELF ON ACCELERATING. IT JERKS MUCH MORE EXCESSIVELY WHEN I TAKE OFF THE GAS. IT JERKS MUCH MORE WHEN I BRAKE AND I HEAR THE METAL GRINDING AND CLANKING TOGETHER. IT WAS A REALLY BAD SOFTWARE UPDATE. 1000 PASSED AND WE RAN INTO ANOTHER PROBLEM. I HAD THE CAR PARKED IN THE HOUSE. TRIED TO TURN CAR BACK ON AND WOULD NOT TURN ON. I HEARD CLICKING NOISE AS IF THE BATTERY WAS DEAD. I HAD DOME LIGHTS ON FOR A FEW MINUTES BUT NOTHING EXCESSIVE. SHOULDN'T DIE OUT LIKE THAT. TRIED SEVERAL TIMES TO TURN IT ON AND NOTHING. STARTED TO CALL ROADSIDE ASSISTANCE FOR BACKUP. I THEN REMOVED THE CAR CHARGER I HAD PLUGGED IN AND TRIED AGAIN. THE CAR SPUTTERED ON AND STARTING GIVING ME NOTIFICATIONS. A SERVICE AND CHECK ENGINE LIGHT. ALSO THE DISPLAY SAID THAT THERE WAS A "TRANSMISSION MALFUNCTION" AND TO SERVICE IT NOW. THE ENGINE WAS REALLY FORCING ITSELF AS I HEARD IT. RPM WAS HIGH EVEN GOING SLOW. CAR STILL SPUTTERS ON AFTER A FEW TRIES. CHECKED THE CODES THROUGH OBD2. CAR WAS THROWING P0606. SAID THAT IT WAS ECM/PCM PROCESSOR PROBLEM. I HAVE NO IDEA WHAT IS WRONG WITH THIS CAR. I FEEL LIKE ITS C

Engine
Filed Nov 12, 201589,090 milesIL

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND THE WRENCH ICON WARNING LIGHTS ILLUMINATED. THE VEHICLE WENT INTO LIMP MODE, CAUSING A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN ABOVE 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY OR THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,090.

Unknown or Other
Filed Nov 9, 201555,000 milesNJ

DOOR HANDLE CAME OFF DRIVER SIDE DOOR WHEN TRYING TO OPEN DOOR. CAR WAS PARKED IN A RESTAURANT PARKING LOT. APPEARS TO BE A PROBLEM WITH ATTACHMENT TO THE INSIDE OF THE DOOR. CALLING DEALERSHIP TO HAVE FIXED.

Electrical System
Filed Nov 7, 201535,050 milesNC

GOT MY CAR NEW 2012 IT IS A 2011 HAD SERVICE WORK MOSTLY OIL CHANGE TIRE ROTATION ECT IN 12-31-14 HAD TO TAKE IT IN SOUNDED LIKE IT WAS FLYING APART WHEN YOU DRIVE JERKED WHEN YOU TRIED TO TAKE OFF FELT LIKE YOU WERE DRIVING ON ROCKY ROAD SPEED BUMPS THEY INSTALLED SEALS FOR LEAK CLEAN CLUTCH AND PERF TEST DRIVE UPLOAD SHUDDER TO HOTLINE FOR CLUTCH APPV INSTALLED NEW CLUTCH AND SEALS/REPRO PCM/TCM AND PERF TRANS ADAPTIVE RELEARN PERF TEST DRIVE VEC HOTLINE APPV PAAXR THIS DONE OK FOR A BIT TOOK BACK IN OCT 2015 SAME PROBLEM JERKING AND SOUNDS LIKE IT FALLING APART ALSO HAD RECALL ON DOOR LOCK WENT BACK TO GET IT I AM VERY UNHAPPY WITH CAR STILL HAVE THE PROBLEM THEY HAVE TO ORDER PARTS AS OF TODAY NOV 6 2015 HAD TO BE TOWED WONT EVEN CRANK AND WONT COME OUT OF GEAR DONT BUY ONE NOT SURE WHAT CAN BE DONE BUT I FEEL LIKE THEY SHOULD HAVE TO BUY CAR BACK THATS A LOT OF MONEY AND ITS HARDLEY OVER THE 36 000 MILES. NOT A HAPPY BUYER THE DEALERSHIP HAS BEEN VERY NICE BUT SAYS THAT THEY DONT KNOW HOW TO FIX THE PROBLEM BUT THE MAKERS WONT TELL YOU THAT SO SORRY CAR FORD BUY THEM BACK .

Power Train
Filed Nov 5, 201548,500 milesPA

AFTER PURCHASING THIS VEHICLE IN 2012, I EXPERIENCED SHAKING WHILE SHIFTING, SHUTTERING NOISES AND IDLING IN LOW GEARS. SEVERAL MONTHS AFTER PURCHASE, I CONTACTED THE DEALERSHIP AND I WAS TOLD THAT OIL WAS LEAKING ONTO MY CLUTCH. COVERED UNDER WARRANTY, THEY REPLACED THE FLEXPLATE AND SEALS AND REINSTALLED THE TRANSMISSION. I CONTINUED TO EXPERIENCE SHUTTERING, SHAKING AND TROUBLESOME SHIFTING BUT WAS REASSURED BY THE DEALERSHIP THAT THIS EXPERIENCE WAS NORMAL FOR THIS VEHICLE AND ITS TRANSMISSION AND I NEED NOT BE CONCERNED. THIS WEEK, WHILE USING CRUISE CONTROL AT ABOUT 60 MPH ON A BUSY HIGHWAY DURING RUSH HOUR, I HEARD WHAT SOUNDED LIKE METAL PARTS BREAKING UNDER MY LEFT FOOT FOLLOWING BY GRINDING NOISES. I PULLED THE CAR TO THE SIDE OF THE HIGHWAY SAFELY BUT HAD TO APPLY THE E-BRAKE BECAUSE THE CAR ROLLED FORWARD IN PARK AND REFUSED TO ACCELERATE IN DRIVE. I ALSO SAW MESSAGES ON THE COMPUTER MONITOR THAT READ "HILLSIDE START ASSIST" AND "TRANSMISSION OK." I CALLED ROADSIDE ASSISTANCE AND AFTER LEAKING WHAT APPEARED TO BE OIL ALL OVER THE BED OF THE TOW TRUCK, THE CAR HAS BEEN TAKEN TO A FORD DEALERSHIP. I HAVE NOT YET RECEIVED A DIAGNOSIS FOR THE PROBLEM. THE SERVICE ADVISER TOLD ME THAT HE BELIEVES THE ISSUE IS THE TRACTION CONTROL MODULE. IT SHOULD ALSO BE NOTED THAT TWO MONTHS AGO, THIS SAME SERVICE ADVISER COMPLETED A TCM UPDATE FOLLOWING A LETTER I RECEIVED FROM FORD THIS YEAR TO HAVE THIS UPDATE APPLIED. FORD MOTOR COMPANY AND ALL OF THEIR AFFILIATED DEALERSHIPS HAV

Engine
Filed Nov 4, 2015MA

IN NOVEMBER OF 2014 I RECEIVED MY RECALL NOTICE ON MY 2011 FORD FIESTA ABOUT A 'SHUTTERING' ISSUE WITHIN THE MOTOR/TRANSMISSION. SINCE THIS TIME, MY CAR HAS GONE BACK EVERY 3 MONTHS TO HAVE THE SAME ISSUE REPAIRED. THIS WILL BE TRANSMISSION NUMBER 4 WITHIN 1 YEAR. I WAS ALREADY TOLD BY THE DEALERSHIP THAT MY CAR CANNOT BE REPAIRED. FORD CANNOT FIX THE ISSUE. THE DEALERSHIP HAS BEEN GREAT, THEY HAVE BEEN HONEST WITH ME FROM THE START. THEY HAVE ADVISED THAT THEY WILL CONTINUE TO TRY AND FIX THE CAR UNDER WARRANTY UNTIL IT RUNS OUT. THE 2012 FIESTAS DO NOT HAVE THE SAME MOTOR OR TRANSMISSION THUS, THE ISSUE IS FIXED. I CALLED MY FINANCE COMPANY AND ASKED THEM IF I CAN RETURN THE CAR SINCE THE CAR CANNOT BE REPAIRED. I WAS ADVISED I HAD TO GO THROUGH FORD AND HAVE THEM START THE PAPERWORK. I WAS FURTHER ADVISED THAT THE PAPERWORK HAS TO BE CODED TO REFLEX THE CAR CANNOT BE REPAIRED, THEREFORE IT IS CODED DIFFERENTLY TO REFLECT ON MY CREDIT REPORT AS A VOLUNTARY REPOSSESSION DUE TO UNREPAIRABLE VS JUST NON-PAY. I CALLED FORDS CUSTOMER RELATION TEAM 1-800-392-3673 OPTIONS 1,4 &5. I SPOKE WITH RENEE WHO ADVISED I HAD TO GO TO FORD CREDIT TO GET THE PAPERWORK. RENEE ADVISED ME MY CAR IS TOO OLD FOR THEM TO BUY BACK (MY CAR IS 4 YEARS OLD). SHE FURTHER ADVISED THE NUMBER AS 800-727-7000. SHE ADVISED THEY WOULD BE ABLE TO HELP ME. I CALLED FORD CREDIT AND SPOKE WITH CHAD WHO ADVISED ME HE COULD NOT HELP ME SINCE ALL I WANT TO DO IS RETURN MY CAR AND HAVE THE PAPERWORK CODED THAT IT IS

Power Train
Filed Oct 31, 201577,000 milesAR

MY CAR HAS BEEN INTO THE DEALER MULTIPLE TIMES REGARDING THE TRANSMISSION SHUDDER. MOST RECENTLY WHEN I RECEIVED IT BACK FROM THE DEALER THE CAR CAME OUT OF GEAR AT 40MPH ALMOST CAUSING A WRECK. I TOOK IT BACK TO THE DEALER. THEY SAID IT'S SOMETHING INTERNAL WITH THE TRANSMISSION BUT THEY REFUSE TO FIX IT. NOW IT DOESN'T WANT TO COME TO A STOP. IT FEELS LIKE IT IS SEARCHING FOR A GEAR THE ENTIRE TIME YOU ARE DRIVING IT. I AM SCARED TO DRIVE THIS CAR.

Electrical System
Filed Oct 30, 201557,000 milesWI

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE EXPERIENCED A PERIOD OF UNINTENDED ACCELERATION AND ABNORMAL SHAKING. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A CLUTCH FAILURE AND THAT IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Power Train
Filed Oct 28, 201557,000 milesFL

LOUD NOISE AND CAR SEEMED TO BE DRAGGING AND GRINDING.. LIKE WHEELS WOULDN'T TURN WHEN I HAD DRIVEN 3 MILES ON A REGULAR STREETT DOING 45 MPH .TOWED TO DEALER....DEALER SAID IT WAS THE TRANSMISSION, THEY REPLACED IT ON THUR OCT 22, ON TUES OCTOBER 27, IT WENT OUT AGAIN AS I WAS DRIVING HOME, SAME NOISES AND COMPLAINT.. IT ONLY HAD 45 MILES ON IT SINCE THE NEW TRANSMISSION WAS PUT IN 5 DAYS PREVIOUSLY.THEY AREN'T SURE WHATS WRONG..SCARED TO DRIVE THE CAR..IM 65 YEARS OLD,

Power Train
Filed Oct 27, 201560,500 milesUT

THE TRANSMISSION IN MY FIESTA HAS HAD THE SAME ISSUE FOR MANY MONTHS. SLUGGISH ON ACCELERATION, JERKING MOTIONS WHILE CORNERING, ROUGH SHIFTING, DISENGAGEMENT AND GRINDING NOISES FROM THE ASSEMBLY. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES TO BE LOOKED AT. ON SOME OCCASIONS THEY HAVE PERFORMED PARTS REPLACEMENTS, OTHER TIMES THEY HAVE REPROGRAMMED THE CPU. IN EVERY CASE THE PROBLEM PERSISTS. THERE ARE INSTANCES WHEN THE DEALER CAN REPLICATE THE PROBLEM AND OTHERS WHERE THEY CANNOT. I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE AS THE POWERTRAIN IS UNSTABLE. THE VEHICLE CURRENTLY HAS 60,000 MILES ON THE ODOMETER AND IS 5 YEARS OLD. THE PROBLEMS HAVE BEEN OCCURRING FOR SEVERAL YEARS. THE DATE REFERENCED BELOW IS THE LAST DATE THE PROBLEM OCCURRED.

Power Train
Filed Oct 24, 201532,000 milesNY

THE TRANSMISSION IS VERY SLUGGISH BETWEEN SHIFTS OF FIRST AND SECOND GEAR. THE CAR ALSO DOESN'T ALWAYS DOWNSHIFT WHEN THE BRAKES ARE APPLIED. HAD A RECALL NOTICE FROM FORD FOR A SOFTWARE UPDATE TO THE TCM. TOOK IN FOR SERVICE. NO CHANGE. DEALER SAYS IT'S JUST THE WAY THAT TRANSMISSIONS WORKS. CURRENT SITUATION IS DANGEROUS.

Service Brakes
Filed Oct 21, 2015734,000 milesMI

CURRENTLY DRIVING MY CAR WITH A BAD CLUTCH ASSEMBLY BECAUSE THE PART IS ON BACK ORDER BECAUSE OF A CUSTOMER SATISFACTION BULLETIN FROM FORD MOTOR COMPANY. DRIVING TODAY AND THE VEHICLE IN FRONT OF ME CAME TO AN ABRUPT STOP. I CAME WITHIN AN INCH OF REAR ENDING THE VEHICLE BECAUSE WHEN I PUT MY BRAKES ON MY CARS THE CLUTCH WOULD NOT DO DOWNSHIFT TO STOP MY CAR. HAD TO STEER TO THE RIGHT ONTO CURB TO AVOID HITTING THE CAR IN FRONT OF ME, CAME WITHIN AN INCH OF HITTING THE CAR. THE DEALER SERVICE DEPARTMENT TOLD ME PUTTING IN A NEW CLUTCH WILL NOT FIX THE PROBLEM BECAUSE THEY ARE PUTTING IN THE SAME DEFECTIVE PART. THIS IS MY SECOND CLUTCH ASSEMBLY WITHIN 7,000 MILES.

Power Train
Filed Oct 17, 2015MO

I BOUGHT A USED 2011 FORD FIESTA IN DECEMBER OF 2014. WITHIN A COUPLE OF WEEKS I BEGAN TO EXPERIENCE EXCESSIVE SHUDDERING, KNOCKING, BANGING NOISES. EXCESSIVE SHAKING, STUTTERING. I HAVE TAKEN IT TO MY FORD SERVICE DEPARTMENT AND ALL THEY SAID IS FORD WONT DO ANYTHING UNTIL THE CAR BREAKS DOWN OR FAILS TO MOVE AT ALL. AND WHEN THAT DOES HAPPEN, ALL CORPORATE FORD WILL DO IS REPLACE THE CLUTCH AND THEY EVEN SAID THAT WONT BE A LONG-TERM FIX BECAUSE IT WILL ALWAYS HAPPEN AGAIN AND AGAIN.. I AM REALLY FEARFUL OF GETTING INTO A SERIOUS ACCIDENT WITH THIS LEMON... I AM HOPING BUT NOT HOLDING MY BREATH ON FORD TAKING RESPONSIBILITY FOR THIS.. UNTIL THE NHTSA MAKES THEM DO SOMETHING ABOUT IT.

Latches/Locks/Linkages › Doors › Latch
Filed Oct 8, 2015PA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V246000 (DOOR LATCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 7, 201538,000 milesPA

TOOK MY CAR IN TWICE FOR THE TCM AND IT'S EVEN WORSE. SHUDDERING, ELECTRICAL FAILURES,LOSS OF ENGAGEMENT WHILE DRIVING, AND WORST OF ALL FORD IS DENYING ME SERVICE UNTIL I PUT ANOTHER 1,500 MILES ON THE CAR! NOT SURE IF THIS IS EVEN LEGAL. TRYING TO PRESS FOR A LEMON LAW NOW.

Power Train
Filed Oct 5, 2015NM

CAR WILL NOT START. PUSH START BUTTON MAKES THE CAR DO A FAST CLICKING NOISE. THE CAR WILL NOT START EVEN FROM A JUMP. UPON TAKING THE VEHICLE TO THE AUTO SHOP DISCOVERED A BAD TRANSMISSION MODULE RESULTING FROM OVERHEATING/LOSS OF FLUID. MODULE REPLACED BY FORD. THREE WEEKS LATER SAME PROBLEM.

Electrical System
Filed Oct 3, 201562,000 milesIL

WHILE IN MOTION, MY VEHICLE HAD AN INTERMITTENT ELECTRICAL ISSUE. THE SERVICE WRENCH APPEARS, AND DISPLAYS "ENGINE MALFUNCTION, SEIVCE NOW" THE ENGINE THEN DERATES AND RUNS VERY ROUGH. WITH A MANUAL TRANSMISSION, IT IS DIFFICULT TO SHIFT GERARS WITHOUT STALLING. UPON TURNING OFF AND RESTARTING, THE ENGINE RESETS AND RUNS NORMALLY. OCCURENCES ARE RANDOM WITHOUT ANY WARNING. THIS IS A SAFETY ISSUE. IN ONE INSTANCE MY ENGINE NEARLY STALLED IN A BUSY INTERSECTION AS A RESULT OF THIS ISSUE. FORD HAS A TSB FOR THE ISSUE (13-11-15) THAT INVOLVES CHANGING THE WIRING OF THE CAR. I BELIEVE THIS SHOULD BE ELEVATED TO RECALL STATUS SO THAT REPAIRS ARE COVERED. GIVEN THAT IT IS A DESIGN ISSUE THAT WAS BUILT IN TO THE VEHICLE AND REQUIRES A CHANGE TO THE WIRING TO FIX, FORD SHOULD BE RESPONSIBLE FOR THE SERVICE. I WAS BILLED $442.85 BY MY DEALER TO CORRECT THIS ISSUE.

Visibility/Wiper
Filed Sep 27, 201556,000 milesAL

THE PASSENGER-SIDE SIDE MIRROR INSERT FELL OUT OF THE MIRROR HOUSING LEAVING ME WITH NO MIRROR FOR SIDE VIEWING WHILE DRIVING. THIS HAPPENED WHILE THE CAR WAS PARKED ON THE STREET OUT SIDE MY HOUSE. THERE WAS NO DAMAGE OF ANY TYPE TO THE EXTERNAL MIRROR HOUSING. I HAVE THE MIRROR INSERT. IT FELL TO THE STREET UNDAMAGED. THE PLASTIC ARTICULATING BALL THAT HOLDS THE MIRROR INSERT INSIDE THE MIRROR HOUSING WAS WHAT FAILED ON ITS OWN INSIDE THE MIRROR HOUSING, I HAVE THE FAILED MIRROR INSERT.

Power Train
Filed Sep 23, 201560,000 milesKY

AFTER BEING IN PARK AT A GAS STATION, I GO INTO DRIVE AND START TO GO WHEN THE CARS SHUDDERS, SCREECHES, HALTS, AND THEN LOSES POWER. I WAS ABLE TO START THE CAR AGAIN, BUT WHEN I PRESSED THE GAS THERE IS NO POWER. I TRY TO PUT THE CAR IN PARK, AND THOUGH THE GEAR IS IN PARK AN ALERT COMES UP TELLING ME TO PUT THE CAR IN PARK. CAR WILL NOT GO INTO PARK. KEEPS ROLLING. HAVE TO USE MY EMERGENCY BREAK TO STOP THE CAR. PAID OUT OF POCKET TO HAVE THE CAR TOWED TO THE NEAREST FORD DEALERSHIP. THEY SAID THEY WERE "PRETTY SURE" IT WAS THE TRANSMISSION CONTROL MODULE. 5 DAYS AFTER BRING IT TO THEM I CALL AND FIND OUT THAT THEY HAVE REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND SOMETHING WITH THE CLUTCH. THE PROBLEM IS STILL NOT FIXED. I HAVEN'T EVEN BEEN ABLE TO TALK TO THE MECHANIC PERSONALLY, BUT THE LADY AT THE SERVICE DESK SAID "IT'S REALLY THROWN HIM FOR A LOOP. IT DEFINITELY SEEMS TO BE SOMETHING WITH YOUR TRANSMISSION, BUT DIAGNOSTICS SAYS NOTHING IS WRONG WITH THE CAR". THIS IS GOING TO KILL SOMEONE. PERIOD. IT COULD'VE KILLED MY BOYFRIEND, MY FRIEND, MY UNBORN BABY AND MYSELF. I'M AM FURIOUS WITH FORD. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER PEOPLE HAVE THE SAME PROBLEM WITH THE SAME CAR. HOW HAS THIS NOT BEEN RECALLED???

Unknown or Other
Filed Sep 18, 2015MN

THE CAR STALLED WHILE IN STOP AND GO TRAFFIC ON THE INTERSTATE, THE MECHANIC TOLD ME THE THROTTLE BODY GASKET FAILED AS IT IS NOT THICK ENOUGH DUE TO THE TAPER AT THE POINT OF CONTACT TO THE THROTTLE BODY.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →