2011 Ford Fiesta complaints

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH THE VEHICLE ERRONEOUSLY ACCELERATED CAUSING ANOTHER VEHICLE TO CRASH INTO THE VEHICLE. THE DRIVER AND PASSENGER OF THE CONTACT'S VEHICLE SUFFERED WHIPLASH. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE TRANSMISSION HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 42,000. MAILED 02/18/15*LJ THE CONSUMER STATED EVEN AFTER THE ENGINE WAS OVERHAULED BECAUSE THE MECHANIC CLAIMED OIL LEAKED ONTO THE INTERNAL CLUTCHED CAUSED SLIPPAGE, HE CONTINUED TO EXPERIENCE PROBLEMS. THE CONSUMER BELIEVED THE PROBLEM WAS WITH THE FUEL INJECTION SYSTEM. UPDATED 03/29/16.*JB

THE CAR STARTED SHAKING THIS IS NOT THE FIRST TIME THERE HAVE BEEN COUNTLESS OTHER PROBLEMS WITH THIS FORD PRODUCT. THERE NEEDS TO BE A RECALL ON THIS. *TR

THE CAR IS AT THE DEALER FOR THE THIRD TIME SINCE THE BEGINNING OF THE MONTH. WHILE DRIVING, ALL OF A SUDDEN THE VEHICLE IS NOT IN "DRIVE" ANYMORE, AND I HAVE TO COAST TO THE SIDE OF THE ROAD, TURN OFF CAR, AND RESTART. IT IS AS IF THE TRANSMISSION JUST GOES OUT. THIS CAN HAPPEN MULTIPLE TIMES IN ONE DRIVING SESSION AND HAS HAPPENED ON HIGHWAY, ON SIDE STREETS, BACKING OUT OF MY DRIVEWAY, ETC. THE ENGINE LIGHT COMES ON REPEATEDLY EACH TIME. CAR ALSO LURCHES AND SOUNDS AS IF IT MIGHT STALL AT RANDOM TIMES WHEN ACCELERATING. EACH TIME, THE DEALER TEST DRIVES AFTER THE "FIX" HAVE BEEN FROM 0 MILES TO 6 MILES, IT DOES NOT SEEM LIKE THIS TEST DRIVE IS LONG ENOUGH TO SEE THE ISSUE. THIS PROBLEM IS AN EXTREME SAFETY HAZARD TO ME AND MY FAMILY AND I HAVE LOST FAITH IN FORD IN FIXING/DEALING WITH THIS PROBLEM. *TR

TRANSMISSION, WHICH HAS NEVER BEEN SMOOTH WHEN ACCELERATING FORM STOP NOW STUTTERS AND SHUDDERS RAPIDLY WHEN ACCELERATING SLOWLY FROM A STOP. DOES NOT DO IT EVERY TIME BUT DOES IT FREQUENTLY. I HAVE HAD IT IN TO THE DEALER TO CHECK IT OUT AND THEY SAY THEY HAVE ADJUSTED IT BUT IT CONTINUES TO EXHIBIT THIS ODD BEHAVIOR. THE CAR DID NOT DO THIS IN THE FIRST YEAR OF OWNERSHIP. THE DEALER SAYS THE TRANSMISSION IS "QUIRKY". THE STUTTERING AND SHUDDERING IS NOT, AS FAR AS I AM CONCERNED, NORMAL FOR THIS TRANSMISSION AND NEEDS TO BE REPAIRED OR THE TRANSMISSION NEEDS TO BE REPLACED. THE TRANSMISSION DOES NOT FUNCTION AS PROMISED! *TR

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO HEATING AND AIR CONDITIONING SYSTEM *TGW THE CONSUMER STATED HE WOULD BECOME SICK, EXPERIENCE SHORTNESS OF BREATH AND BECOME EMOTIONAL WHEN HE USED THE AIR CONDITION OR THE HEATER. ALSO, THERE WERE TIMES WHERE THE VEHICLE WOULD NOT START AND THE BATTERY HAD TO BE REPLACED.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS TRAVELING 70 MPH WHEN SHE APPLIED THE BRAKES MOMENTARILY. AS THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE BECAME UNRESPONSIVE. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, IT PRODUCED A VIOLENT JERK WHEN THE ACCELERATOR WAS ENGAGED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES SINCE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 29,281.

POWERTRAIN: HAVE HAD CHATTERING IN LOWER GEARS OF MY 2011 FORD FIESTA SE.....ACTS LIKE IS STRAINING AT TIMES TO GO INTO GEAR.....HAVE HAD IT TO DEALERSHIP AND THEY TELL ME IT IS NORMAL....ALSO CONTACTED FORD VIA EMAIL AND THEY CONCUR WITH THE DEALER..THE DEALER DID SOME COMPUTER UPDATES AND WHEN I GOT IT BACK IT STILL CHATTERS...........WHAT HAPPENS IF IT FAILS AND FORD REFUSES TO DO ANYTHING ABOUT THE PROBLEM....AS THE EXTENDED WARRANTY IS ONLY FOR 60,000 MILES AND I TRAVEL 60-90 MILES A DAY BACK AND FORTH TO WORK WHAT KIND OF DEPENDABLE VEHICLE DO I HAVE....... *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT AFTER ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT IT WAS A KNOWN PROBLEM AND THEY WOULD REPROGRAM THE COMPUTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE BEGAN TO ROAR AND THE VEHICLE EXHIBITED AN ABNORMAL CLICKING BEFORE STALLING. THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL DURING THE FAILURE. THE VEHICLE RESTARTED AFTER REPEATED ATTEMPTS. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD EXHIBIT HESITATION. ON A SEPARATE OCCASION THE GEAR WAS SHIFTED INTO DRIVE WHEN THE TRANSMISSION FAILED TO OPERATE. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE FAILURE. THE TCM AND PCM MODULES WERE REPLACED AND LATER, THE COMPUTER SYSTEM WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85. UPDATED 10/17/12*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT MOVE FORWARD. THE DEALER REPLACED A CABLE. EIGHT MONTHS LATER, THE CHECK ENGINE LIGHT ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE WOULD NOT START AND WHEN IT DID START IT WOULD STALL, OR JUST REV. THE TRANSMISSION MODULE WAS REPLACED. UPDATED 10/18/12

THE POSITIVE BATTERY CABLE COMPLETELY SHEARED OFF PREVENTING THE CAR FROM STARTING. THE CIRCULAR LUG USED TO CONNECT THE CABLE TO THE POSITIVE BATTERY POST IS TOO THIN FOR THE SIZE OF THE CABLE AND EXTRA SAFETY FUSES AND CIRCUITRY. TO MAKE MATTERS WORSE SUCH A POORLY DESIGNED PART HAS A LEAD TIME FROM FORD'S OEM IN MEXICO OF 4-6 WEEKS. THE CAR HAS BEEN AT NORTH CENTRAL FORD IN RICHARDSON, TEXAS, SINCE 15 AUGUST. AFTER MISSING THE PART DELIVERY DEADLINE THREE TIMES THE DEALERSHIP FINALLY PROVIDED A RENTAL CAR. AS OF THE WRITING OF THIS ISSUE THE FORD FIESTA HAS BEEN IN THE SHOP FOR 26 DAYS, STILL WAITING FOR THE ORIGINAL PART FROM THE OEM. *TR

THE REAR SEAT HEAD RESTRAINTS IN THE 2011 FORD FIESTA CREATE SIZABLE BLIND SPOTS WHEN THE DRIVER LOOKS OUT THE BACK WINDOW. I MUST TAKE THE HEAD RESTRAINTS OUT AND STORE THEM IN THE HATCH IN ORDER TO HAVE AN OBSTRUCTED VIEW, AND I MUST REINSTALL THEM WHEN I HAVE A PASSENGER IN THE REAR SEAT. SINCE FORD HAS FIXED THIS PROBLEM IN LATER MODEL FIESTAS BY INSTALLING FOLDING HEAD RESTRAINTS, I URGE FORD TO RECALL THE 2011 FIESTAS IN ORDER TO DO THE SAME. *TR

REAR SEAT HEAD REST CAUSES SEVERE BLIND SPOT. *TR

THE REAR HEAD RESTRAINTS IN THE 2011 FORD FIESTA CREATE SEVERE BLIND SPOTS OUT FROM THE REAR OF THE CAR. THESE BLIND SPOTS CAN ONLY BE MANAGED BY REMOVING OF BOTH THE LEFT AND RIGHT HEAD RESTRAINTS. THIS CREATES A SAFETY HAZARD FOR PASSENGERS WHO DO NOT KNOW, OR REPLACE THE HEAD RESTRAINTS IN A REAR COLLISION. FORD HAS ADDRESSED THIS ISSUE IN THEIR 2012 MODELS, BY USING A HEAD RESTRAINT THAT FOLDS DOWN WHEN NOT IN USE BY A PASSENGER. FORD HAS FAILED TO INCLUDE THIS UPDATE TO THE 2011 YEAR LINEUP. I LIVE IN A MAJOR URBAN AREA AND HAVE SEEN MANY OF THESE CARS DRIVING AROUND WITH EITHER NO HEAD RESTRAINTS PRESENT, OR INSTALLED INCORRECTLY. FORD IS CHARGING $300+ PER HEADREST MECHANISM. THE PART NUMBER IS <611A08 I HUMBLY REQUEST THAT THE NHTSA PLEASE LOOK INTO THIS MATTER. I WAS UNFORTUNATELY IN A HARD REAR END COLLISION LAST WINTER AND WILL ATTEST TO HOW WELL THE HEAD RESTRAINTS WORK IN CRASH CONDITIONS. THANK YOU VERY MUCH FOR YOUR TIME. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS DRIVING 55 MPH WHEN HE BEGAN TO SMELL GASOLINE FUMES. THE ODOR WAS SO OVERPOWERING THAT EVEN AFTER EXITING THE VEHICLE HE COULD STILL TASTE AND THE SMELL GASOLINE IN HIS HAIR AND CLOTHING. THE FAILURE RECURRED NUMEROUS TIMES AND WOULD BECOME STRONGER WITH EVERY RECURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO REFERRED THE CONTACT TO A SECOND DEALER. THE SECOND DEALER WAS ABLE TO LOCATE AN OIL LEAK AROUND THE SEAL, WHICH WAS REPAIRED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 17,700. UPDATED 9/11/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE SMELL USUALLY OCCURRED AFTER LONG 3-4 HOUR TRIPS. UPDATED 10/04/2012 *JS.....UPDATED 01/30/13 *BF THE CONSUMER STATED FORD SERVICE FOUND A BAD OIL SEAL COVERING THE ENTIRE BELL HOUSING. THE COOLING FAN WAS INOPERABLE. FORD REPLACED THE SENSOR AND ADVISED THE COOLING FAN MAY OPERATE THE SAME WAY. IF THIS DID OCCUR THE SERVICE TECH STATED HE WOULD NOT KNOW WHAT TO DO NEXT. THE ENGINE WOULD HAVE TO FREEZE UP FIRST. THE FAN CONTINUED TO BE INOPERABLE. THE CONSUMER COULD SMELL HOT STEEL UNDER THE HOOD. WHILE GOING UP A MOUNTAIN, THE MOTOR TIMING WENT OFF THEN WENT BACK UP. ALSO, WHEN IT RAINS FOR AT LEAST 3 DAYS THE MOTOR PICKS UP THE MOISTURE, THEN THERE IS A GAS SMELL. BURNING IN THE NOSE AND BURNING TASTE FOLLOWS

THE THROTTLE BODY MALFUNCTIONED AFTER ONLY 17,600 MILES. ALSO 29 PARTS NEEDED TO BE REPLACED ALL AT ONCE UNDER THE HOOD. I HAVE FOUND SEVERAL STORIES ONLINE OF PEOPLE GETTING MULTIPLE TRANSMISSION REPLACEMENTS OR OTHER DRIVE TRAIN COMPONENTS ON THEIR 2011 FIESTA S. *TR

COMING TO STOP YOU START TO SPEED UP WHY YOU ARE PRESSING ON BRAKES,DO TO THE FACT THAT THE BRAKE PEDAL AND GAS PEDAL ARE TO CLOSE TO EACH OTHER. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES EMITTED A VERY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE NOISE WAS CAUSED BY DIRT AND THE BRAKES NEEDED TO BE CLEANED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 15,000. ...UPDATED 08-03-12 *BF

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE AND WAS ADVISED SHE HAD A TRANSMISSION LEAK; HOWEVER, THEY WILL NOT REPAIR IT UNTIL IT GETS WORSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

TOOK CAR IN TO DEALERSHIP FOR OIL CHANGE, TIRE ROTATION, ETC. AND WAS TOLD IT HAD AN OIL LEAK AND THAT THEY WOULDN'T FIX IT (IT'S STILL UNDER WARRANTY) UNTIL THE LEAK BECAME WORSE! *TR

VEHICLE WAS IN A MINOR 'FENDER BENDER' DURING RUSH HOUR - STOP AND GO - TRAFFIC. AIRBAGS DID NOT DEPLOY AND DAMAGE TO THE 2011 FIESTA SES WAS FIXABLE. VERY MINIMAL DAMAGE (DENT) TO CAR IN FRONT OF MY VEHICLE. MY VEHICLE WENT FROM FIXABLE TO IGNITING AND A TOTAL LOSS. *TR

1) FUEL LEAKED UNTO THE GROUND UNDER THE CAR.. 2) WHILE DRIVING WHEN I REACHED 60 MPH TO FRONT END OF THE CAR STARTED SHAKING.. 3) DOOR PANEL FELL APART. *JS

22 DAYS PLUS ADDITIONAL 6 DAYS: TOLD BY FORD DEALERSHIP MECHANIC THAT OIL PAN IS LEAKING OIL, AND WATER PUMP LEAKING. DYE PEN FLUORESCENT LIGHT INSPECTION SHOWS FRONT CRANK SEAL LEAK, INSPECTION OF ENGINE BLOCK DAMAGED THREADS. REPLACED ENGINE PER FORD, REMOVED TRANSMISSION FROM ENGINE, DISASSEMBLE ENGINE FROM ENGINE MOUNT, MOUNT NEW SHORT BLOCK AND INSTALL, RESEAL COMPONENTS, RE-TIME ENGINE, INSTALL ENGINE TO TRANSMISSION ASSEMBLY, RECHECKED FOR LEAKS COOLANT AND OIL. FORD FIESTA BROKE DOWN NEXT DAY AFTER I PICKED UP CAR FROM FORD SHOP FOR 22 DAYS, AUTOMATIC TRANSMISSION WOULD NOT GO INTO DRIVE, REVERSE OR NEUTRAL, CALLED TOW TRUCK FOR HELP TO GET VEHICLE BACK TO FORD MECHANIC, WHO STILL WORKING ON CAR. I AM VERY DISAPPOINTED WITH THE QUALITY OF THE 2011 FORD FIESTA, DOESN'T GET 40MPG, GETS 35MPG, DOES NOT ACCELERATE WHEN YOU NEED TO KIND OF LAGS, THEN MAKES GURGLING NOISE IN THE WATER PUMP. 2011 FORD FIESTA IS NOT MADE IN THE USA AND IT SHOWS, IT'S A LEMON. *TR

I HAVE A VARIOUS PROBLEMS WITH THE TRANSMISSION. IT KEEPS HAVING A GRINDING NOISE LIKE IT HAS A HARD TIME GOING INTO GEAR. I HAVE NOTICED THAT THE PROBLEM IS WORSE WHEN TRYING TO QUICKLY STOP AS WELL AS ACCELERATING RIGHT AFTER. THE TRANSMISSION PROBLEM IS CURRENTLY KEEPING THE FIESTA IN THE SHOP RIGHT NOW BUT THE DEALERSHIP IS SAYING THAT THIS PROBLEM IS NORMAL AND THERE IS NO REPAIR IS AVAILABLE AT THIS TIME. I HAVE ALSO HAD PROBLEMS WITH THE WINDOW NOT ROLLING UP RIGHT. THIS WAS FIXED BUT I THINK THAT OVER TIME IT WILL START TO BE A PROBLEM AGAIN. THE FINAL PROBLEM IS THE SOUND SYSTEM NOT BEING PROPERLY WIRED AS I PLUGGED MY PHONE TO CHARGE AND THE RADIO STOPPED GETTING RECEPTION. *TR

GAS STICKS, BRAKES MAKE NOISE TOO STOP CAR, GAS SPEED CONTROL WIDE OPEN HARD TOO STOP CAR,BRAKES NOT WORKING WELL.......ALMOST KILLED SOMEONE!!!!!!!!!!!.....STUPID RENT A CAR FROM ENTERPRISE.... *JS

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE SURGED FORWARD AND HESITATED AS IF THE VEHICLE WAS GOING TO STALL. IN ADDITION, THE VEHICLE WAS SLOW TO RESPOND TO ACCELERATION AND WOULD OFTEN SURGE FORWARD ABNORMALLY WHILE ACCELERATING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THERE WAS A LEAK IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED CORRECTLY AND WAS INSPECTED THREE TIMES BUT THE DEALER WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 4,086.

AT CROSSROADS FORD,PRINCE GEORGE,VIRGINIA: THIS 2011 FORD FIESTA...SERVICE ENGINE SOON LIGHT CAME ON..DEALERSHIP CHECKED CAR TSB(POWER TRAIN CENTRAL MODULE-FOR TRANSMISSION) ONLY RE-SET/RE-PROGRAMMED TRANSMISSION COMPUTER.(APRIL 25,2011. ON NOVEMBER 4,2011...I TOOK VEHICLE BACK TO MORGANTON N.C.FORD DEALERSHIP.. MY FIESTA WOULD NOT START AND AFTER 4 ATTEMPTS TO START THE CAR IT HESITATED AND STARTED IT JERKED AND SOUNDED LIKE IT WAS BADLY MISSING....WHEN DRIVEN TO DEALERSHIP THE VEHICLE SERVICE ENGINE LIGHT CAME ON...IT WOULD NOT SHIFT GEARS PROPERLY AND THE RPMS WENT TO 3000RPMS BEFORE SHIFTING INTO ANY GEAR. DEALERSHIP STATED VEHICLE DIDN'T HAVE A PROBLEM AND AGAIN RE-PROGRAMMED AND UP-DATED THE TRANSMISSION COMPUTER. I WAS VERY UPSET. IN DECEMBER 22,2011: TRANSMISSION GEARS NOT SHIFTING PROPERLY. I TOOK VEHICLE TO LOCAL MORGANTON,N.C. FORD DEALERSHIP...THEY TESTED THE PCM..IT PASSED.TESTED TCM PASSED ALL CONTROLS. THEN TRIED TO TELL ME...IT WAS ONLY A LOW-BATTERY PROBLEM...BUT HAD TO RE-SET THE TRANSMISSION COMPUTER A THIRD TIME.THEN ON FEBRUARY 25,2012...FIESTA HATCH-BACK LOCK WOULD NOT LOCK TO STAY SHUT. I PROMPTLY TOOK VEHICLE TO MORGANTON,N.C. FORD DEALERSHIP AND THE CAR IS STILL THERE TO BE REPAIRED AND A PART IS ON ORDER. TO FIX THIS LOCK. I WAS GIVEN A RENTAL VEHICLE. I INTEND TO SUE FORD MOTOR CORP VIA N.CAROLINA LEMON LAW I AM A VERY-DISSATISFIED CUSTOMER>..MY CAR IS A PIECE OF CRAP. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRACTION CONTROL WOULD REMAIN ACTIVATED ERRONEOUSLY AND COULD NOT BE TURNED OFF. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD POSSIBLY CAUSE A CRASH WHEN DRIVING IN INCLEMENT WEATHER. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 12,155.

EARLY YEAR 2011 MODELS OF FORD FIESTA DO NOT HAVE THE ABILITY TO DISABLE THE ELEC. STABILITY CONTROL KNOWN AS ADVANCTRAC FOR DRIVING IN ICY CONDITIONS. WHILE DRIVING UP A HILL WITH SNOW AND/OR ICE COVER THE FRONT DRIVE TIRES STARTED TO SPIN SLIGHTLY. THE ENGINE AUTOMATICALLY REDUCED POWER IMMEDIATELY TO BOTH WHEELS UNTIL ALL FORWARD MOMENTUM CEASED. AT THIS POINT THE VEHICLE STARTED SLIDING BACKWARD DOWN THE HILL WITH NO CONTROL SINCE THERE WAS NO POWER TO THE WHEELS. THIS WAS EXTREMELY DANGEROUS AS THE HILL HAD A STEEP DROP-OFF ON ONE SIDE AND TREES ON THE OTHER. I WAS ABLE TO DRIVE OUR 2010 FORD FOCUS AND OUR 2001 CHEVROLET BLAZER UP THE SAME HILL AT THAT TIME WITH NO ISSUES OR HESITATION. A SIMILAR EVENT HAS OCCURRED ON A LEVEL ROAD WHERE THE SNOW IS DEEP AND THE VEHICLE HAS COME TO A STOP. IF BOTH TIRES START TO SPIN, POWER IS REDUCED TO THE DRIVE WHEELS AND THE VEHICLE IS EFFECTIVELY STUCK. THIS IS ESPECIALLY DANGEROUS AT SLIPPERY INTERSECTIONS. IF THE VEHICLE HAD A DISABLE FUNCTION FOR THE ADVANCTRAC, THE CAR COULD EASILY BE DRIVEN OUT OF ICY CONDITIONS SUCH AS THESE. THERE IS NO INFORMATION IN MY OWNER'S MANUAL (1ST PRINTING) ON THIS CONDITION. IN LATER MANUALS (3RD PRINTING WHICH CAN BE DOWNLOADED) FORD HAS PROVIDED A MANUAL SHUT-OFF THROUGH THE MULTIFUNCTION DISPLAY. THIS OPTION DOES NOT EXIST ON MY VEHICLE'S MULTIFUNCTION DISPLAY. EARLY 2011MY FORD FIESTAS SHOULD BE RECALLED AND UPDATED TO FIX THIS DANGEROUS CONDITION. *TR

I BROUGHT THE CAR 6 MONTHS AGO. IN THE BEGINNING THE CAR WAS HESITANT AFTER ACCELERATION AND LACKED POWER ON HILLS. ABOUT A MONTH AGO IT STARTED TO MAKE CLUCKING NOISES. AFTER THE CAR STARTED, IT REFUSED TO ENGAGE IN ANY GEAR. I WOULD ABLE TO REVERSE AND THEN FINALLY DRIVE AFTER THE CAR WARMED UP AND NUMEROUS RESTARTED. THIS HAPPENED NUMEROUS OCCASIONS AND I ATTEMPTED TO FIX THE PROBLEM 3 TIMES AT THE DEALERSHIP. THE DEALERSHIP DID NOT FIND ANYTHING WRONG WITH THE CAR ON THEIR DIAGNOSTICS AND THEY WERE UNABLE TO REPLICATE THE PROBLEM AT THE DEALERSHIP. FINALLY, THE DEALERSHIP SAID THE ISSUE IS THE BATTERY IS LOW. DON'T THINK THIS WOULD SOLVE THE PROBLEM THROUGH... *TR

AT A COMPLETE STOP TO TURN RIGHT WITH BRAKE PRESSED, THE ACCELERATOR WOULD NOT WORK AS I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE GAS PEDAL. I WAS ABLE TO COAST OFF THE STREET TURNING RIGHT UNTIL EVENTUALLY THE CAR WOULD ACCELERATE. VERY SCARY. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 70 MPH, A WARNING CHIME SOUNDED, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

WELL MY FORD FIESTA HAD LESS THAN 1800 MILES ON IT WHEN THE TRANSMISSION STARTED CHATTERING WHILE HOLDING A STEADY TRAFFIC SPEED OF 30 MPH AFTER IT WARMED UP. NOW IT DOES IT BAD BETWEEN 30 AND 55 MPH, STILL AFTER IT IS WARMED UP. IT?S FINE WHEN IT?S COLD. ALSO TWICE AFTER DRIVING 2900 MILES ON THE CAR, THE TRANSMISSION WOULD NOT RELEASE WHEN TRYING TO STOP AT A STOP LIGHT. IT DROVE ME THROUGH A RED LIGHT, TWICE. IT WAS AS IF I WAS DRIVING A MANUAL TRANSMISSION CAR AND FORGOT TO PUT THE CLUTCH IN. SCARED ME TO DEATH, BUT I?M FORCED TO KEEP DRIVING IT. TOOK IT TO KLINE MOTORS, A FORD DEALERSHIP IN WINFIELD KS. THEY SAID THEY WORKED ON IT FOR 2 HOURS AND CHARGED ME OVER $175 AND DID ABSOLUTELY NOTHING I COULD TELL EXCEPT OFFER TO REPLACE THE TRANNY FOR $5200. FOR 2 HOURS WORK THEY DID NOT EVEN UP-DATE THE COMPUTER THAT DRIVES THE TRANSMISSION. I BET THE MECHANIC NEVER EVEN TOUCHED IT. FORD WILL NOT COVER IT BECAUSE THE CAR WAS IN A VERY MINOR FENDER BENDER AND THE TITLE WAS MARKED REBUILDER. WHAT A COP OUT. WHAT TICKS ME OFF ABOUT KLINE?S IS I TOLD THE SERVICE MANGER I RE-BUILT THE CAR, WHICH WAS NOTHING MORE THAN A FRONT BUMPER COVER AND AC LINES FOR THE MOST PART AND ALL THE PARTS WERE OEM PARTS. I ASKED KLINE?S TO CHECK THE VIN TO MAKE SURE FORD WOULD COVER IT, NEVER CHECKED IT BUT SAID IT WOULD BE COVERED TO 36,000 MILES AND BRING IT IN ANYWAY. WHY THE CAR WAS FLAGGED BY THE INSURANCE COMPANY I HAVE NO IDEA, BUT FORD IS SURE USING IT AS AN EXCUSE NOT TO TOUCH IT. IN ANY CASE

I RECENTLY PURCHASED A BRAND NEW 2011 FORD FIESTA. IN THE PAST 5 MONTHS I HAVE TAKEN IT TO THE DEALERSHIP I PURCHASED IT FROM 5 TIMES BECAUSE THE TRANSMISSION MAKES A LOUD GRINDING NOISE AND LURCHES FORWARD WHEN I AM ON A HILL OR IN STOP AND GO TRAFFIC. I HAVE CONTACTED FORD DIRECTLY AND GOT THE SAME RESPONSE AS WHEN I TOOK IT TO THE DEALER. THEY BOTH SAY IT IS "NORMAL". AFTER CONTACTING FORD DIRECTLY THE SERVICE MANAGER AT MY LOCAL FORD CONTACTED ME AND WENT ON A TEST DRIVE WITH ME WHERE HE SAID HE BOTH HEARD AND FELT WHAT I WAS TALKING ABOUT. HE THEN TOOK A CAR RIGHT OFF THE LOT FOR A TEST DRIVE AND TOLD ME THAT ONE DID NOT DO ANY OF THE THINGS MINE IS DOING. A COUPLE HOURS LATER I GET A CALL FROM HIM STATING FORD HAS TOLD HIM THIS IS NORMAL FOR THE CAR TO MAKE THESE NOISES AND LURCH FORWARD AND THAT THERE IS NOTHING ELSE THEY CAN DO FOR ME. ASSURING ME THAT THE CAR IS UNDER WARRANTY AND THAT IF THE TRANSMISSION FAILS IT WILL BE COVERED. I DRIVE 70 MILES A DAY IN RUSH HOUR TRAFFIC ON HILLS AND TO ME THIS IS A HUGE SAFETY CONCERN. THERE ARE MANY PEOPLE THAT HAVE COMPLAINED TO FORD ABOUT THE SAME PROBLEM SO THEY DID THE TSB FOR THIS ISSUE AND IT MADE THE PROBLEM WORSE NOW WHEN I AM ON A HILL THE CAR ROLLS BACK AND THE GRINDING NOISE IS WORSE. I TOOK THE CAR BACK RIGHT AFTER THEY PERFORMED THE TSB AND TOLD THEM AND THEY ARE STILL SAYING THIS IS NORMAL. *TR

MY FORD FIESTA IS A GOOD AUTOMOBILE. HOWEVER THERE IS A PROBLEMATIC DESIGN FLAW IN THE BRAKE LEVER TRAVEL AND SIZE AND PLACEMENT OF THE BRAKE PEDAL. I HAVE A SIZE 12 FOOT AND THERE IS INADEQUATE SPACE FOR PROPER CLEARANCE BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR. MANY TIMES MY FOOT MUST SWING COMPLETELY TO THE RIGHT AND HIT THE CENTER CONSOLE TO CLEAR THE BRAKE PEDAL IN STOP AND GO TRAFFIC TO ACCELERATE THE CAR. ALSO THE BRAKE LEVER TO THE MASTER CYLINDER HAS WAY TOO MUCH TRAVEL FOR SUCH A SMALL AUTOMOBILE. WHEN DEPRESSING THE BRAKE PEDAL IN A EMERGENCY STOP THE BRAKE PEDAL DEPRESSES PAST A POINT WHERE THE TOP OF MY SHOE TOUCHES THE ACTUAL LEVER ARM THAT THE PEDAL IS ATTACHED TO, THEREBY RESULTING IN UNPREDICTED SUDDEN INCREASE IN BRAKING. THE BRAKE PEDAL ITSELF IS TOO SMALL IN WIDTH FOR BIG FEET. I ALSO MANAGED ONE TIME WHILE BRAKING TO TOUCH THE ACCELERATOR AT THE SAME TIME. OLDER FORD CARS AND TRUCKS REQUIRED ONLY TO TAP THE BRAKE A SMALL DISTANCE BEFORE COMPLETE STOP. WHY DID THIS CHANGE? I HAVE CHECKED THE BRAKE LEVEL FLUIDS AND THEY ARE AS SPECIFIED IN THE OWNERS MANUAL. I FEEL WHEN USING THE BRAKE PEDAL IT SHOULD NOT DEPRESS PAST THE POINT OF THE ACCELERATOR PEDAL IF THEY ARE LOCATED SO CLOSE. THIS SITUATION MAKES ONE CONSCIOUS CONSTANTLY ABOUT FOOT PLACEMENT WHILE DRIVING. THIS COMPLAINT SHOULD BE E-MAILED TO THE ENGINEERING DEPARTMENT AT FORD ASAP SO THEY CAN TAKE CORRECTIVE ACTION IMMEDIATELY. I WOULD NOT WANT TO BE RESPONSIBLE FOR NOT REPORTING THIS IN THE EVENT

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THE WRENCH AND OIL LIGHT ILLUMINATED SIMULTANEOUSLY. ACCORDING TO THE OWNER'S MANUAL, THAT INDICATED THAT THE ENGINE OIL HAD EXPIRED. UPON DRIVING TO THE DEALERSHIP, THE TRANSMISSION FAILED TO SHIFT OVER AND THE VEHICLE STALLED. THERE WAS GAS IN THE VEHICLE. THE DEALER RESET THE LIGHT. HOWEVER, THE ENGINE LIGHT CONTINUED TO ILLUMINATE. UPDATED 02/01/12*LJ UPDATED 02/08/12

EARLY MODEL 2011 FORD FIESTA ARE NOT EQUIPPED WITH DEFEAT-ABLE TRACTION CONTROL. LATE MODEL 2011 AND ALL 2012 MODELS HAVE A MENU TO DISABLE THE FEATURE. MODERATE SNOWFALL. APPROXIMATELY 4-6 INCHES. IF VEHICLE IS STOPPED BECAUSE OF TRAFFIC, OR A STOP SIGN OR BECOMES STUCK IN THE SNOW IT IS NOT POSSIBLE TO TURN OFF THE TRACTION CONTROL FEATURE ON THE VEHICLE TO GET MOVING AGAIN OR TO GET UN-STUCK. THE TRACTION CONTROL IS SO AGGRESSIVE THAT THE WHEELS WILL LITERALLY NOT TURN IF ANY SLIP IS DETECTED. THIS FORCES THE DRIVER TO EXIT THEIR VEHICLE AND PUSH THE VEHICLE OR SHOVEL DOWN TO THE PAVEMENT, OR WAIT FOR A TOW TRUCK. EITHER WAY THE DRIVER IS EXPOSED TO TRAFFIC IN INCLEMENT WEATHER. YOU CAN SIT IN THE CAR AND HOPE NO ONE HITS YOU WHILE YOU WAIT FOR THE TOW TRUCK. OR YOU CAN GET OUT AND SHOVEL OR PUSH AND HOPE THAT NO ONE HITS YOU. I HAVE ATTEMPTED TO CONTACT FORD CUSTOMER SERVICE, WHOSE ANSWER IS THAT IT IS DEFEAT-ABLE AND THEY CITE A PAGE IN THE OWNERS MANUAL THAT DOESN'T EXIST IN THE EARLY MODEL YEAR FIESTA'S. THE DEALERSHIP ALSO ATTEMPTED TO GIVE ME THE SAME ANSWER. I HAD TO SHOW THEM THAT THE PAGE OF THE BOOK THEY WERE CITING WAS A LATER PRINTING. EXITING YOUR VEHICLE IN A SNOWSTORM OR JUST AFTER A SNOWFALL IS A VERY SERIOUS SITUATION. EVEN STAYING IN YOUR CAR BLOCKING TRAFFIC IN A SNOWSTORM OR AFTER SNOWFALL IS A SERIOUS AND DANGEROUS SITUATION TO THE GENERAL PUBLIC. FORD NEEDS TO CORRECT THIS PROBLEM FOR ALL EARLY MODEL YEAR 2011 FIESTA'S. FORD HAS ALREADY ACKNOWLEDGED A

THE TRANSMISSION SEEMS TO FAIL TO GO INTO NEUTRAL WHEN BRAKES ARE APPLIED. CAR STARTED WITH TRANSMISSION ISSUES INITIALLY WITH THE CAR TRYING TO FIGHT THE BRAKES A FEW TIMES JUST BEFORE STOPPING. AT TIMES THE CAR SIGNIFICANTLY OVERCOMES THE BRAKES. ON ONE INSTANCE THE CAR FAILED TO STOP AT RED LIGHT AND MANAGED TO CREEP INTO THE INTERSECTION BEFORE STOPPING. THE TRANSMISSION DOES SEEM TO HAVE SAFETY PROBLEMS PARTICULARLY IT MAKES IT HARD TO PREDICT HOW THE CAR WILL COME TO A STOP FROM A HIGH RATE OF SPEED. THE STOPPING IS JERKY AND THE STOPPING DISTANCE IS VARIABLE AND INCONSISTENT DUE TO THE "JERKY" BEHAVIOR OF TRANSMISSION. *TR

EVER SINCE I PURCHASED THIS VEHICLE THE DOORS (BOTH INSIDE AND OUTSIDE) HAVE PERIODIACALLY FAILED TO UNLOCK AFTER SHUTTING OFF THE CAR, WITHOUT HITTING THE UNLOCK BUTTON EITHER ON THE KEY OR ON THE DASH (THIS HAS OCCURED ON ALL DOORS EXCEPT THE DRIVERS SO FAR). I HAVE TAKEN IT BACK TO THE DEALER MANY TIMES AND SINCE THEY CAN'T FIND A PROBLEM THEY EITHER WON'T OR CAN'T FIX IT. THIS IS A SAFETY ISSUE BECAUSE IT IS POSSIBLE THAT THE ALL THE DOORS WILL FAIL TO UNLOCK TRAPPING PEOPLE IN THE VEHICLE. THIS IS ALSO TROUBLING BECAUSE THERE ARE NO MANUAL BUTTONS TO UNLOCK INCASE THE SYSTEM FAILS. WHETHER IT IS A WIRING PROBLEM, A PROBLEM WITH THE MASTER UNLOCKING MODULE OR LACK OF REPAIR KNOWLEDGE WITH THE DEALERSHIP I DON'T KNOW. *TT

MAKES LOUD GRINDING SOUND AND SEEMS LIKE THE CAR IS ABOUT TO STALL WHILE DRIVING. THE CAR ALSO SEEMS TO STALL WHEN DRIVING FROM A FULL STOP. TRANSMISSION FLUID LEAKS. *TR

VEHICLE HESITATES GREATLY UPON ACCELERATION AND STUTTERS LIKE IT IS JUMPING IN AND OUT OF GEAR. IT IS AN AUTOMATIC. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND MAKING A TURN WHEN SHE CRASHED INTO A COVERT. THE AIR BAGS DID DEPLOY ON IMPACT AND THE CONTACT SUSTAINED A FRACTURED BACK AS A RESULT. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 18,000. UPDATED 11/03/11*LJ THE CONSUMER STATED THE MANUFACTURER HAS SINCE BEEN MADE AWARE OF FAILURE. UPDATED*JS

SINCE I BOUGHT THIS CAR, THE TRANSMISSION HAS GRINDED. FORD CLAIMS THAT THE GRINDING IS NORMAL. A TRANSMISSION GRINDING IS FAR FROM NORMAL. I HAVE LINKS OF MANY PEOPLE WITH THE SAME PROBLEM. FORD IS BEATING AROUND THE BUSH WITH THE PROBLEM AND NOT DOING A THING ABOUT IT. SOMETHING NEEDS TO BE DONE. LINKS ARE AS FOLLOWS: HTTP://WWW.MOTHERPROOF.COM/NEWS-RANTS/STORY/2011-FORD-FIESTA-PREVIEW1 HTTP://FIESTAFACTION.COM/FORUMS/FIESTA-SERVICE-BAY/35272-TRANSMISSION-GRIND-NORMAL.HTML HTTP://FIESTAFACTION.COM/FORUMS/FIESTA-SERVICE-BAY/34826-AUTOMATIC-TRANSMISSION-NOISES.HTML. *TR

GENTLEMEN: WE ARE ALSO VERY SHOCKED AS THAT IN COLOMBIA THE SUPERVISOR FROM THE DEALER SHIP, EVERY TIME WE CALL HIM ON THE PHONE, HE IS NOT AVAILABLE FOR US AND HE JUST SENT US THE REASON THE HAS NO INFORMATION TO GIVE US. IT IS POSSIBLE THAT ONE OF YOU AT FORD CAN GIVE US SOME INFORMATION ABOUT THESE ANOMALIES? ON MAY 13TH, 2011, WE BOUGHT TWO VEHICLES FORD FIESTA SEDAN AUTOMATIC FROM THE DEALERSHIP LOCATED IN THE CITY OF MEDELLIN, COLOMBIA, SOUTH AMERICA,. WITH THE BILL SIGNED ON MAY 13TH, 2011, WE BOUGHT THE CAR FORD FIESTA SEDAN AT, BLACK GALA COLOR, 2011 MODEL, CAR TYPE, AND ALSO THE CAR FORD FIESTA SEDAN AT, WHITE OXFORD COLOR, MODEL 2011, AUTOMOTIVE TYPE, WITH THE ON MAY 23TH, 2011, AS IT IS STATED IN THE DEALER REPAIR ORDER, THE VEHICLE FORD FIESTA SEDAN AT, BLACK COLOR, (WITH LESS THAN 200 KILOMETERS OF TRAVEL ON THE TACHOMETER), MUST BE BROUGHT TO THE DEALERSHIP BECAUSE IT HAD A STRANGE NOISE FROM GEAR WHEN THE CAR STARTED RUNNING. THE ROAD TEST WAS CONDUCTED BY EMPLOYEES OF THE CONCESSIONAIRE AND AN EMPLOYEE CRASHED THE CAR IN THE REAR BUMPER, ON THE 24TH OF MAY, AFTER EXHAUSTING ALL POSSIBLE CLAIMS AGAINST THE DEALERSHIP, THE SERVICE MANAGER OF THE DEALER, GAVE US A WRITTEN CERTIFICATION THAT THE CAR HAD UNDERGONE A REPROGRAMMING OF THE POWERTRAIN, AND THERE WAS NO NEED TO REMOVE OR TO DISMANTLE ANY COMPONENT OF THE VEHICLE. ALSO HE TOLD US THAT THE STRANGE SOUND THAT THE CAR WAS HAVING, WAS NORMAL BECAUSE THE DOUBLE CLUTCH THAT BELONGS TO THE AUTOMATIC FORD FIEST

GENTLEMEN: WE ASK YOU TO INTERVENE AND GIVE US A FINAL SOLUTION IN THE CASE WHICH WE ARE GOING TO PROCEED, BASED ON THE FOLLOWING FACTS. ON MAY 13TH, 2011, WE BOUGHT TWO VEHICLES FORD FIESTA SEDAN AUTOMATIC FROM THE DEALERSHIP LOCATED IN THE CITY OF MEDELLIN, COLOMBIA, SOUTH AMERICA, AND ALSO THE CAR FORD FIESTA SEDAN AT, WHITE OXFORD COLOR, MODEL 2011, AUTOMOTIVE TYPE, ON THE 24TH OF MAY, AFTER EXHAUSTING ALL POSSIBLE CLAIMS AGAINST THE DEALERSHIP, THE SERVICE MANAGER OF THE DEALER, GAVE US A WRITTEN CERTIFICATION THAT THE CAR HAD UNDERGONE A REPROGRAMMING OF THE POWERTRAIN, AND THERE WAS NO NEED TO REMOVE OR TO DISMANTLE ANY COMPONENT OF THE VEHICLE. ALSO HE TOLD US THAT THE STRANGE SOUND THAT THE CAR WAS HAVING, WAS NORMAL BECAUSE THE DOUBLE CLUTCH THAT BELONGS TO THE AUTOMATIC FORD FIESTA, AND ALSO IT WAS NORMAL IN THE OTHER CAR, THE FORD FIESTA SEDAN AT, COLOR OXFORD WHITE. BECAUSE OF THIS EXPLANATION, WE, WHO ARE NOT EXPERTS IN AUTO MECHANICS, BELIEVED THIS EXPLANATION WAS TRUE AND AGAIN WE RECEIVED BACK THE CAR FORD FIESTA SEDAN AT, OXFORD WHITE COLOR . THE CARS ARE NOT WORKING FINE! WE DO NOT HAVE ANY POSITIVE ANSWER YET. IS IT POSSIBLE SOMEONE COULD HELP US? MEDELLIN, COLOMBIA SOUTH AMERICA *TR

THIS IS IN REGARDS TO A NEW 2011 FORD FIESTA WITH THE POWERSHIFT 6-SPEED DUAL-CLUTCH TRANSMISSION. 3 TIMES NOW I HAVE EXPERIENCED THE TRANSMISSION HESITATE FOR AN EXTENDED PERIOD OF TIME BEFORE ENGAGING. EACH TIME IT HAS HAPPENED I HAVE BEEN COASTING IN TRAFFIC AT SPEEDS BETWEEN 15-25 MPH OR SO, WAITING FOR ONCOMING TRAFFIC TO PASS AND THEN ATTEMPTING TO ACCELERATE ACROSS LANES OF TRAFFIC WITHOUT GETTING HIT. WHEN DOING THIS, INSTEAD OF ACCELERATING QUICKLY TO AVOID GETTING HIT BY TRAFFIC THE CAR WOULD ACT LIKE IT WAS REVVING BUT NOT ENGAGING THE CLUTCH SO I WOULD END UP JUST COASTING ACROSS LANES OF INCOMING TRAFFIC. TO AVOID HAVING THIS HAPPEN I HAVE LEARNED THAT I HAVE TO QUICKLY AND FULLY STOMP ON THE GAS PEDAL IN ORDER FOR THE TRANSMISSION TO REALIZE I'M IN NEED OF QUICK ACCELERATION. USING ONLY MODERATE PRESSURE ON THE GAS PEDAL YIELDS THE SCARY HESITATION THAT HAS LEAD TO NEAR IMMINENT COLLISIONS. LIGHT PRESSURE TO THE GAS PEDAL TENDS TO MAKE THE CAR BARELY ACCELERATE AT ALL AND SOMETIMES FEEL LIKE IT'S ABOUT TO STALL. IT SEEMS TO ME THE COMPUTER GETS CONFUSED IN THIS SCENARIO SINCE YOU ARE FIRST DECELERATING, THEN COASTING, THEN TRYING TO ACCELERATE AGAIN ALL WITHIN A SHORT TIME-FRAME. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION EMITTED A LOUD GRINDING NOISE WITH EXCESSIVE HESITATION. ON A SEPARATE OCCASION THE TRANSMISSION FAILED TO RESPOND DURING ACCELERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR DIFFERENT TIMES FOR THE IDENTICAL FAILURE. MOST RECENT THE VEHICLE WAS TAKEN TO THE DEALER AND AN ENGINEER INSPECTED THE VEHICLE AND STATED THE TRANSMISSION RESPONSE WAS A COMMON CHARACTERISTIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 500.

I AM WRITING THIS COMPLAINT AS I AM CONCERNED ABOUT A SAFETY ISSUE RELATED TO THE 2011 FORD FIESTA WITH THE DUAL-CLUTCH 6 SPEED TRANSMISSION (POWER-SHFIT TRANSMISSION). FORD HAS MADE A DEFECTIVE PRODUCT WITH THE INSTALLATION OF THE POWER-SHIFT TRANSMISSION IT HAS BUILT IN A JOINT VENTURE WITH GETRAG OF MEXICO. THERE ARE MANY COMPLAINTS ON THE INTERNET RELATING TO THE TRANSMISSION ON THESE CARS. I AM CONCERNED THAT THE TRANSMISSION WHICH CAN GIVE OUT AT ANY TIME COULD BE A DANGER TO THE CONSUMER. ALSO, THE TRANSMISSION HAS BEEN SHOWN TO ACT ERRATICALLY WHICH COULD POSSIBLY LEAD TO HARM OR EVEN DEATH TO THE CONSUMER. EXAMPLE: I WAS GETTING READY TO BACK OUT OF MY DRIVEWAY IN MY 2011 FORD FIESTA WHEN I BARELY TOUCHED THE ACCELERATOR PEDAL AND WAS WHISKED AT BREAKNECK SPEED DOWN MY DRIVEWAY. IT TOOK ME A SECOND TO GRASP WHAT WAS HAPPENING AND I SLAMMED ON THE BRAKES BEFORE I WENT OUT ONTO THE STREET. I ACTUALLY SAID TO MYSELF OUT LOUD "WHOA, WHAT WAS THAT". THIS HAPPENED IN MY DRIVEWAY BUT COULD HAVE HAPPENED OUT ON THE ROAD, IN A CROWDED PARKING LOT, ANY NUMBER OF OTHER PLACES WHERE THE OUTCOME COULD HAVE BEEN HORRIFIC. WE DON'T WANT ANOTHER TOYOTA FIASCO ON OUR HANDS. FORD IS TRYING TO COME UP WITH A FIX FOR THE TRANSMISSION PROBLEMS BUT THEY ARE ALSO TRYING TO KEEP THE PROBLEMS UNDER WRAPS. THIS COULD BE A HUGE FINANCIAL BLOW TO FORD CORPORATION AND I KNOW THEIR PRIORITY IS TO THEIR STOCK HOLDERS. MY PRIORITY IS TO THE CONSUMER WHO MAY BE PUT IN HARMS WAY BY FORD'S GREED. I DO

TEST DRIVE WAS GREAT. AT APPROXIMATELY 100 MILES THE AUTOMATIC TRANSMISSION STARTED TO MISS GEAR SHIFTS AT SPEEDS BELOW 15 MPH. THE TRANSMISSION WOULD SHIFT UP INTO 2ND AND UNEXPECTEDLY SHIFT BACK DOWN INTO 1ST, THE SAME WITH 2ND AND 3RD GEAR SHIFTS. I AM ALSO HEARING A METAL CHATTER/SCRAPPING SOUND BELOW THE CAR AT ALL SPEEDS. RECENTLY I HAD TO SUDDENLY BRAKE HARD AND WHEN I WENT BACK ON THE GAS THE CAR DID NOT ACCELERATE, IT SEEMED TO STILL BE IN 4TH GEAR AND DID NOT SHIFT DOWN OR SELECT THE PROPER GEAR. AT 1000 MILES I WENT TO THE DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM. I AM GOING BACK TO THE DEALER FOR A SECOND TIME AND WILL BE CONTACTING FORD IF THE PROBLEM IS NOT CORRECTED. I HAVE HAD THE VEHICLE FOR ONLY 4 MONTHS AND CURRENTLY HAVE 1800 MILES ON THE ODOMETER. THIS HAS BEEN A PROBLEM SINCE 100 MILES NEW. THE CONSUMER STATED THE VEHICLE WOULD STALL DURING UP SHIFTS, UNLESS HE PUT THE VEHICLE IN LOW GEAR AND SLAMMED ON THE ACCELERATOR. FREQUENTLY, THE TRANSMISSION, SEEMED TO PULSE IN AND OUT OF GEAR, AND GOING UP A HILL, THE TRANSMISSION WOULD NOT STAY IN GEAR, IT WOULD TRY AND SHIFT DOWN ONLY TO SHIFT BACK UP ONCE HE LIGHTLY LET OFF THE GAS. UPDATED 11/15/11

CAR MODEL: NEW FORD FIESTA YEAR: 2011 DELIVERY DATE: MARCH 25, 2011 KILOMETERS: 3000 FOLLOWING THE REPLACEMENT OF THE TRANSMISSION ASSEMBLY DUE TO GRINDING NOISE AND RANDOM ACCELERATION IN JUNE 2011, I.E. 2 MONTHS AFTER THE DELIVERY DATE OF MY NEW FIESTA, MUCH MORE PROBLEMS WITH THE NEW TRANSMISSION, THE DEALER REFUSED TO REPAIR DENYING THE EXITING PROBLEMS, A COMPLAINT WAS TO FORD HEADQUARTERS ON 12 JULY 2011. A SERVICE MANAGER LEFT ME A VOICE MAIL THAT EVERYTHING IS OK WITH THE CAR! I WONDER,ON WHAT BASIS DID SHE BUILD UP HER DECISION?! THE FOLLOWING PROBLEMS ARE NOT OK! 1- RANDOM ACCELERATION 2- ROLLS BACK WHILE ON A DRIVE POSITION (RANDOMLY AND UNEXPECTEDLY) 3- HESITATION (OBVIOUS CAN?T BE DENIED) THE CAR LOSES ITS POWER RANDOMLY AND AFTER A LONG DRIVE. 4- BUZZING GRINDING NOISE WHEN PRESSING THE GAS PEDAL INCREASING DAY AFTER DAY THE ABOVE MENTIONED ARE SAFETY ISSUES AND HAVE TO DO WITH TRANSMISSION. I'M STILL WAITING FOR FOR HEADQUARTERS TO ADDRESS THE ISSUE PROPERLY, AND TAKE THE RESPONSIBILITY, ESCAPING THE PROBLEM WON'T SOLVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

IN A CAR CRASH ON JULY 6, 2011, A 2011 FORD FIESTA WAS HIT BY AN ONCOMING CAR WHILE THE FORD WAS MAKING A LEFT HAND TURN COMING OUT OF A PARKING LOT. THE SEVEN AIR BAGS SUPPOSEDLY IN THE VEHICLE, NEVER DEPLOYED. THE PASSENGERS IN THE CAR RELIED ON LAP BELTS AND SHOULDER BELTS ONLY. THE FIESTA WAS TRAVELING APPROXIMATELY 15 TO 20 MPH AND THE ONCOMING CAR, 50 MPH. THERE IS A QUESTION AS TO WHETHER AIR BAGS WERE EVEN IN THE CAR (STOLEN OR TAKEN OUT, ETC). *TR