Page 12 of 15 · complaints 551–600 of 730

2011 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Structure › Body
Filed Jul 27, 201456,000 milesTX

OPENED PASSENGER SIDE REAR DOOR TO PUT CHILD IN CAR CARSEAT. SHUT THE DOOR, GOT IN AND STARTED CAR. WHEN I STARTED TO REVERSE THE DOOR OPEN ALERT CAME ON. GOT OUT OF CAR THINKING I JUST DIDN'T SHUT THE DOOR HARD ENOUGH. THE DOOR WOULD NOT LATCH. HAVE NOT GONE TO DEALERSHIP BECAUSE BUMPER TO BUMPER WARRANTY IS UP. FROM WHAT I HAVE READ THERE IS A BACK ORDER ON THE PART I NEED TO FIX IT. I HAVE THE DOOR TIED TO THE INSIDE OF THE CAR AND THE DOOR OPEN NOTIFICATION CONSTANTLY COMES ON AS WELL AS THE INSIDE LIGHTS. LUCKILY I NOTICED THIS BEFORE PULLING OFF OR THE SITUATION COULD HAVE BEEN LIFE THREATENING FOR THE KIDS! I HOPE THAT FORD RECOGNIZES THIS PROBLEM AND DOES A RECALL! *JS

Structure › Body
Filed Jul 23, 201445,000 milesTN

AFTER UNLOADING GROCERIES THE PASSENGER (RIGHT SIDE, RH) REAR DOOR WOULDN'T STAY SHUT. IT WOULD CLOSE ALL THE WAY, BUT THE LATCH MECHANISM WOULDN'T KEEP THE DOOR CLOSED. THIS IS A 4 DOOR CAR + HATCHBACK AND THIS IS THE DOOR WE USE THE LEAST. CALLED FORD ABOUT THE PROBLEM AND THE PART IS ON BACK ORDER EVERYWHERE. THIS PART IS SPECIFIC TO THE FIESTA REAR DOOR, THE FRONT DOOR LATCH IS DIFFERENT AS ARE FOCUS DOOR LATCHES. I THINK THIS IS A VERY DANGEROUS PROBLEM DUE TO THE DOOR NOT STAYING SHUT. WE WERE LUCKY IT HAPPENED WHEN STOPPED IN OUR DRIVEWAY. *TR

Engine
Filed Jul 21, 201436 milesNJ

WHILE DRIVING DOWN A CERTAIN ROAD I NOTICED THE CAR WHILE ON DRIVE, SWITCHED TO REVERSE BACKED UP ON ITS OWN AND THEN TO PARK WITHOUT ME SWITCHING GEARS. IT DID SO UNTIL I WAS ABLE TO SOMEHOW PULL OVER ON THE SIDE OF THE ROAD AND TURNED THE CAR OFF. I IMMEDIATELY DECIDED TO CALL 9-11 THE OFFICER WHO ARRIVED ON THE SCENE SAW WITH HIS OWN EYES WHAT THE CAR WAS DOING AND STATED NOT TO DRIVE THE CAR AND THAT IT WAS A HAZARD ON THE ROAD. WHEN WE VISITED FORD THE DEALER DID NOT KNOW WHAT HAPPENED TO THE CAR AND "FLEW OVER A TECHNICIAN" BUT THE SAME PROBLEM PERSISTED. *TR

Latches/Locks/Linkages
Filed Jul 21, 201428,100 milesAZ

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER LOCK FAILED TO LOCK ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE BUT DID NOT NOTIFY THE CONTACT OF WHAT PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,100.

Power Train
Filed Jul 18, 201475,000 milesGA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED AND FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Power Train
Filed Jul 16, 201420,599 milesCA

2011 FORD FIESTA AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY AND INTERMITTENTLY WHENEVER UPSHIFTING FROM 1ST TO 2ND GEAR. ENGINE/TRANSMISSION SHAKES AND SOMETIMES MAKES CLANKING NOISES. ENGINE ALSO SEEMS TO STAY ENGAGED TO CLUTCH (OR WHATEVER TRANSMISSION MECHANISM ENGAGES ENGINE TO DRIVE TRAIN) AT ALL TIMES, BECAUSE SUDDEN HARD BRAKING CAN STOP ENGINE. DEALERSHIP HAS TRIED TO FIX TRANSMISSION PROBLEM(S) AT LEAST THREE TIMES, AND COMPUTER FIRMWARE 'UPGRADES' HAVE BEEN DOWNLOADED TO TRANSMISSION CONTROLLER(S) AT LEAST TWICE BY DEALERSHIP. PROBLEMS HAVE NOT BEEN RESOLVED. *TR

Latches/Locks/Linkages
Filed Jul 16, 2014102,000 milesCA

REAR DOOR LATCHES FAIL TO CLOSE BOTH REAR DOORS. THEY BOTH FAILED APPROXIMATELY THE SAME TIME. I NOW HAVE THEM TIED TOGETHER FROM THE INSIDE. THIS IS DEFINITELY A SAFETY HAZARD. THE DEALER SAID THERE ISN'T A RECALL. THEY ALSO STATED IT COULD TAKE UP TO 3 WEEKS TO GET REPLACEMENT LATCHES BECAUSE FORD CAN'T KEEP UP WITH REPLACEMENT PARTS. THAT TELLS ME THERE IS A PROBLEM. WAITING TO SEE IF THERE WILL BE A RECALL. FORD WANTS APPROXIMATELY $500 TO REPLACE BOTH LATCHES BECAUSE VEHICLE IS NO LONGER UNDER WARRANTY. I REQUEST YOU CONTACT FORD AND HAVE THEM REPLACE THE LATCHES AT NO COST. *TR

Power Train
Filed Jul 15, 201442,221 milesMI

I WAS PARKED IN A FRIENDS DRIVEWAY AND THE CAR WOULDN'T START. THE RADIO AND LIGHTS AND DASHBOARD ALL WORKED BUT WHEN TURN THE KEY THERE WAS ALL KINDS OF CLICKING NOISE AND FLASHING LIGHTS. EVEN AFTER THE KEY WAS REMOVED YOU COULD HEAR ALL KINDS OF MECHANICAL NOISE GOING ON UNDER THE HOOD. THE CAR STARTED AFTER ROADSIDE ASSISTANCE JUMPED IT, SO I THOUGHT I WAS GOOD TO GO. I PUT THE CAR IN REVERSE AND THOUGHT I WAS BACKING OUT OF THE DRIVEWAY WHEN IN ALL REALITY I WAS JUST COASTING BECAUSE WHEN I GOT DOWN THE INCLINE PART AND APPLIED THE GAS PEDAL THE RPMS WOULD GO UP BUT THE CAR DIDN'T MOVE. I TRIED TO GO FORWARD AND COULD NOT. I COULD PHYSICALLY SHIFT THE CAR INTO GEAR BUT IT WOULD NOT MOVE, EVEN IF I FLOORED THE GAS PEDAL IT JUST REVVED THE ENGINE. I HAD TO THEN CALL A TOW TRUCK AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. THEY WERE UNABLE TO REPLICATE THE PROBLEM THEREFORE THERE WAS NO REPAIR MADE NOR DID THEY TRY TO FIGURE IT OUT BC THEY SAID IT RAN TO SPECIFICATIONS. I AM CONCERNED WITH BEING STRANDED TRAFFIC AND NOT BEING ABLE TO MOVE AND BEING A SITTING DUCK JUST WAITING TO GET HIT. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THANKFULLY NON HAVE PUT ME IN A DANGEROUS SITUATION, BUT I DO NOT DEEM THIS VEHICLE RELIABLE, I DO NOT DEEM FORD CAPABLE OF FIXING IT AND I AM EXTREMELY FRUSTRATED HAVING A CAR THAT CANT BE FIXED. *TR

Vehicle Speed Control
Filed Jul 9, 201430,000 milesAZ

CRUISE CONTROL STOPPED WORKING, KEYLESS REMOTE STOPPED WORKING, ODOMETER STOPPED WORKING, TRIPOMETER STOPPED WORKING. TOOK IT TO THE FACTORY AND THEY SAID IT WAS NOT COVERED, BECAUSE IT WAS 2 WEEKS OUT OF 3 YEAR BUMPER TO BUMPER WARRANTY. ALL OF THESE ARE SUPPOSEDLY THE RESULT OF A BAD SPEED SENSOR BETWEEN THE AXLE AND THE TRANSMISSION. *TR

Power Train
Filed Jul 7, 20148,293 milesFL

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST ACCELERATION AND STARTED JERKING VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS, BUT WAS INFORMED THAT THE TRANSMISSION HAD BEEN REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,293.

Power Train
Filed Jun 30, 2014104,128 milesNV

I WAS DRIVING HOME AT AROUND 55 MPH WHEN THE CAR SHIFTED OUT OF DRIVE AND INTO NEUTRAL. I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD. I TRIED PUTTING THE CAR IN PARK BUT IT WOULD NOT GO, KEPT GOING BACK AND FORTH INTO DIFFERENT GEARS. FINALLY GOT THE CAR IN PARK AND TURNED THE ENGINE OFF. WHEN I TURNED ENGINE BACK ON, AND TRIED TO PUT IT IN GEAR, MADE A CLICKING NOISE AND WOULD NOT ENGAGE INTO A GEAR. FINALLY AFTER ABOUT 10 MINUTES OF WAITING, CAR FINALLY CLICKED INTO GEAR. TWO DAYS LATER MY WIFE WAS DRIVING THE CAR. SHE WAS ONLY GOING ABOUT 25 MPH WHEN IT DID THE SAME THING, HOWEVER SHE WASN'T ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED WITH 2 KIDS IN THE CAR. I HAD TO GO PICK HER UP. THE CAR WAS DOING THE SAME THING IT HAD TO ME 2 DAYS PRIOR, HOWEVER THIS TIME IT TOOK MUCH LONGER FOR A GEAR TO ENGAGE. I TOOK THE CAR DOWN TO AUTOZONE TO SEE IF ANY CODES APPEARED ON THEIR COMPUTER, BUT THERE WERE NONE. I HAD DONE SOME RESEARCH ON THIS TRANSMISSION AND READ MULTIPLE POSTS ON TRANNY PROBLEMS BUT NO RECALL OR FIXES. THE FOLLOWING DAY I TOOK IT FOR A DRIVE TO SEE IF I COULD FIGURE OUT WHEN THE PROBLEM HAPPENS SO THAT I COULD GET IT INTO THE SHOP. THE CAR DID THE SAME THING 3 DIFFERENT TIMES WITHIN A 10 MILE SPAN, EACH TIME TAKING LONGER TO ENGAGE IN A GEAR. FINALLY THE CHECK ENGINE LIGHT CAME ON AND ONCE AGAIN I TOOK IT TO AUTOZONE AND THE CODE READ: P06B8 INDICATING A PCM PROBLEM. I AM NOW CURRENTLY WAITING TO GET IT INTO THE SHOP TO HAVE THIS FIXED, H

Power Train
Filed Jun 30, 201452,000 milesCA

AS THE CAR IS BEING DRIVEN THE TRANSMISSION IS AUTOMATICALLY PUT INTO NEUTRAL. THERE IS NO WARNING AND THE CAR DOES NOT CONTINUE TO GO SINCE IT IS IN NEUTRAL. WE HAD THIS "FIXED" WHEN IT FIRST HAPPENED. THE DEALER REPORTED IT NEEDED A NEW BATTERY AND THE COMPUTER DIDN'T HAVE ENOUGH POWER AND PUT THE CAR IN NEUTRAL. BUT, THE NEW BATTERY DID NOT FIX THE ISSUE. IT HAPPENED AGAIN 3 WEEKS LATER AS WE WERE DRIVING 70 MPH ON A HIGHWAY. LUCKILY, WE WERE ABLE TO STEER THE CAR TO THE SHOULDER AND WAIT FOR A TOW. WE STILL HAVE NO REPORT ON WHAT THE ISSUE IS AFTER 3 DAYS. THE FIRST TIME IN THE SHOP AFTER THE CAR SAT OVER NIGHT IT RAN NORMALLY THE NEXT MORNING AND THEY COULD DRIVE IT IN THE GARAGE. *TR

Power Train
Filed Jun 24, 201463,000 milesCA

I PURCHASED THIS VEHICLE IN MAY 2013 AS A USED VEHICLE FROM THE FORD STORE IN SAN LEANDRO, CA. I HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR SINCE I PURCHASED IT. THE FIRST THING THAT BROKE WAS MY PASSENGER SIDE VISOR. EVEN THOUGH "VISORS AND FRONT SEAT SRS WARNING" IS CHECKED OFF ON THE 172 POINT INSPECTION FORM I WAS GIVEN, THE VISOR HAD A CRACK IN THE PIECE OF THE VISOR THAT HELD IT TO THE ROOF OF THE CAR. I HAD NO IDEA ANYTHING WAS WRONG WITH IT UNTIL A PASSENGER TRIED TO USE IT AND IT FELL INTO THEIR LAP. AFTER A FEW MONTHS OF DRIVING THE VEHICLE I STARTED NOTICING THAT THERE IS A DELAY WHEN YOU PRESS THE GAS PEDDLE (ABOUT A 3-4 SECONDS), IT WAS LIKE THE CAR DIDN'T WANT TO RESPOND TO THE PEDDLE BEING PUSHED DOWN. I ALSO NOTICED THAT THE CAR WOULD ROLL BACKWARDS WHEN ON A HILL, I ALWAYS THOUGHT I HAD ALL OF THE WORST PARTS OF A MANUAL TRANSMISSION, BUT THE CAR IS AN "AUTOMATIC". BESIDES ROLLING BACKWARDS, THE DELAY IN THE PEDDLE WOULD MAKE IT TOUGH TO STOP AT THE TOP OF A STEEP HILL AND START AGAIN, I WOULD GIVE IT GAS AND IT WOULD BE VERY SLUGGISH. THE WORST PART OF THE CAR HAS TO BE THAT WHEN I WAS "CRAWLING" IN TRAFFIC, THE CAR WOULD SHUT OFF. IT SEEMS THAT IT IS IDLING TOO LOW WHEN THE CAR IS MOVING SLOW. THIS ALSO HAPPENED TO ME WHEN I WAS PULLING INTO A PARKING SPOT. AFTER HAVING THIS CAR FOR A YEAR I HAD TO REPLACE THE COOLING FAN AFTER ITS MOTOR BURNED OUT, I THINK IT WAS A RESULT OF TOO MUCH ACCELERATION, TOO FAST... CAUSE YOU JUST DON'T KNOW WHEN THE THING WILL D

Vehicle Speed Control
Filed Jun 24, 2014270 milesPA

FROM PURCHASE TO THIS DATE 06/24/2014 THERE HAS BEEN A PROBLEM WITH THIS CAR. AFTER SLOWING DOWN OR STOPPING COMPLETELY, WHEN THE GAS PEDAL IS PRESSED, THERE IS A HESITATION...ALMOST FEELS LIKE AIR IN THE GAS LINE...IT CUTS OUT AND THEN JERKS AS IT TAKES OFF. I HAVE NOT HAD AN ACCIDENT UP TO NOW, BUT SINCE I'VE NOTICED IT AT THE BEGINNING, I HAVE MADE SURE IT WAS SAFE TO PULL OUT. I AM NOT SURE IF THIS IS WHAT THEY CALL "ECO-BOOST" BUT, IT SEEMS VERY DANGEROUS TO ME. I PURCHASED THIS CAR 05/13/2011 AND ONLY HAVE 10,500 MILES ON IT BECAUSE I AM AFRAID TO DRIVE IT. *TR

Engine
Filed Jun 24, 2014CO

MY 2011 FORD FIESTA TRANSMISSION HAS BEEN AN ISSUE FOR AWHILE NOW. I HAVE HAD THEM RESET THE SYSTEM AND ALSO REPLACE THE CLUTCH. HOWEVER, MY CAR STILL HAS ISSUES THE TRANSMISSION STICKS AND DOES NOT ALWAYS ACCELERATE WHEN I PRESS ON THE GUESS. YOU CAN HEAR AND FEEL THE ENGINE STICK AND SHUTTER. THE CAR IS MORE AND MORE FAILING TO ACCELERATE WHICH HAS CAUSED TO ME TO ALMOST GET INTO SEVERAL ACCIDENTS. THE SOLUTION I WAS TOLD BY FORD WAS THAT THERE IS NO TRUE FIX AND IT IS JUST SOMETHING THEY CAN NOT FIX. MY CAR IS BRAND NEW AND STILL UNDER WARRANTY. THAT TYPE OF ANSWER IS NOT ACCEPTABLE, ESPECIALLY WHEN I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF MY CAR MALFUNCTIONING. I WANT THIS ISSUE RESOLVED FOR GOOD, I AM EXTREMELY CONCERNED FOR MY SAFETY IN MY CAR AND FEAR OF GETTING IN AN ACCIDENT OR SERIOUSLY INJURED DUE TO THIS ISSUE. *TR

Engine
Filed Jun 23, 2014106,857 milesTX

FROM THE BEGINNING IT HAS NEVER SHIFTED RIGHT OR SO I THINK. I EVEN PURCHASED THE EXTENDED WARRANTY AND WHEN I COMPLAINED ABOUT IT THE SHOP SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. WELL THE OTHER DAY IT WAS MAKING CRUNCHING NOISES SHIFTING GEARS AND IT TOOK SEVERAL HUNDRED RPMS TO GET THE CAR GOING. WENT TO PARTS STORE IN IT RUNNING LIKE THIS 10 MILES AWAY AND WHEN I CAME BACK AND PULLED INTO DRIVEWAY IT DIED AND HASN'T STARTED SINCE. *TR

Structure › Body
Filed Jun 21, 2014FL

THE RIGHT (PASSENGER SIDE) REAR LOCKING MECHANISM FAILED, RESULTING IN THE DOOR NO LONGER LATCHING CLOSED. THE DOOR WOULD NOT STAY SHUT AT THAT POINT. DEALER REPORTED THE LOCKING MECHANISM NEEDS TO BE REPLACED COMPLETELY. THIS IS A MAJOR SAFETY ISSUE- CAR IS TOO UNSAFE TO DRIVE AND INSECURE BECAUSE IT CANNOT BE LOCKED. *TR

Structure › Body
Filed Jun 17, 2014TX

PASSENGER REAR DOOR LOCK WON'T LOCK, AND DOOR FLIES OPEN. THIS HAS BEEN REPORTED ON THIS SITE BEFORE. NO HELP FROM DEALER/FORD SO FAR. THIS IS A SAFETY ISSUE AND SHOULD BE HANDLED/RESOLVED AS SUCH. *TR

Engine
Filed Jun 11, 201469,100 milesMS

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WHEN THE GEAR WAS PLACED INTO NEUTRAL. THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,100.

Electrical System
Filed Jun 10, 201422,000 milesNM

FIESTA WENT INTO NEUTRAL WHILE MOVING. IT WOULD NOT RETURN TO 'DRIVE' OR REVERSE OR 'LOW' UNTIL STOPPED ( IN TRAFFIC ) , KILLED ENGINE, AND RESTARTED. BRAKE PEDDLE FELT 'LOCKED' WHEN RE-STARTING. IT RAN OK UNTIL LATER IN DAY WHEN IT FAILED TO DRIVE AT ALL AND WAS TOWED TO DEALER. FAILURE WAS ALWAYS WHEN MOVING IN TRAFFIC.

Power Train
Filed Jun 7, 201444,000 milesCA

UPON ACCELERATING AT A LIGHT, THE TRANSMISSION DISENGAGED AND THE MOTOR WOULD NO LONG PROPEL THE CAR FORWARD. THE CAR WAS IN DRIVE AND THE MOTOR WAS RUNNING, BUT NO POWER WAS BEING DISTRIBUTED TO THE AUTOMATIC TRANSMISSION TO ENGAGE THE WHEELS. I WAS LEFT COASTING IN THE MIDDLE OF A SIX LANE ROAD DURING RUSH HOUR AND COULD NOT MOVE AS THE CAR COASTED TO A HALT. I PUT THE CAR IN PARK AND THEN THE CAR WAS STUCK IN PARK AND THE SHIFT LEVER WOULD NOT MOVE OUT OF PARK. I THEN TURNED OFF THE CAR TO SEE IF RESTARTING IT WOULD DO ANYTHING, BUT THEN THE CAR WOULD NOT START AT ALL. NOW I WAS IN THE MIDDLE LANE, DURING RUSH HOUR, WITH A CAR THAT WON'T START, AND WON'T COME OUT OF PARK. BECAUSE OF THIS I COULD NOT EVEN ROLL THE CAR TO A PLACE OF SAFETY ON THE SHOULDER OF THE ROAD. I WAS IN THE MIDDLE LANE FOR ONE HOUR NARROWLY ESCAPING CRASHING MANY TIMES UNTIL THE TOW TRUCK FINALLY SHOWED UP. THE TOW TRUCK DRIVER ALSO COULD NOT GET THE CAR OUT OF PARK AND HAD TO DRAG IT UP THE TOW RAMP AS THE FRONT WHEELS WOULD NOT ROLL. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Jun 6, 2014105,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 105,000.

Power Train
Filed Jun 6, 201471,000 milesME

CAR DID NOT MOVE COULD NOT FIND THE GEARS HAD TO PUSH IT OFF THE ROAD, I WAS NOT THE FIRST TIME BUT THIS TIME WAS IN HEAVY TRAFFIC AND I ALMOST GOT REAR ENDED AND WHILE PUSHING OUT OF THE WAY ALMOST GOT HIT. I WOULD NOT MOVE IN ANY GEAR. I APPEARS THERE IS A BULLETIN OUT FOR A FIX IT IS A BAD GROUND BOLD AND A DEFECTIVE MODULE. I FEEL THERE MAY BE OTHER CARS THAT HAD THE SAME ISSUE AND MAY HAVE EVEN BEEN ACCIDENTS THAT RESULTED FROM THIS. THERE IS NOTHING SCARIER THEN SITTING IN THE MIDDLE OF THE ROAD AND NOT BE ABLE TO MOVE AND GETTING OUT OF THE CAR TO GET IT OUT OF THE WAY IS SUICIDAL.I AM GRATEFUL TO ROCHESTER FORD FOR GETTING THIS PROBLEM FIXED AND AT NO COST. *TR

Electrical System
Filed Jun 5, 201436,500 milesAK

ON APRIL 8, 2014, MY 2011 FORD FIESTA WAS LOSING ACCELERATION. AS I WAS PRESSING ON THE GAS AND GOING ABOUT 45 MPH, THE ACCELERATION SLOWED AND EVENTUALLY COMPLETELY STOPPED. THANK GOODNESS I WAS NOT ON THE HIGHWAY! ALSO, THE GEAR DISPLAY WAS FLASHING FRO P TO D, OVER AND OVER. I BROUGHT MY CAR INTO CAL WORTHINGTON FORD OF ANCHORAGE ON APRIL 9, 2014 AND EXPLAINED EVERYTHING. MY CAR WAS READY FOR PICK UP ON APRIL 11, 2014. THEY REPROGRAMMED OR REPLACED THE ELECTRICAL COMPONENTS DEALING WITH THE TRANSMISSION. THAT IS WHAT I WAS TOLD BUT I NEVER RECEIVED ANY PAPERWORK OR A DETAILED EXPLANATION ON THE REPAIRS. ON APRIL 14, 2014 MY CAR EXPERIENCED THE SAME SYMPTOMS AS ON APRIL 8. THE CAR COULD NOT ACCELERATE AND STALLED IN TRAFFIC. I VIDEOTAPED ALL OF IT. I CAN EMAIL IT TO YOU, IF YOU WOULD LIKE. THE GEAR DISPLAY WAS FLASHING AGAIN FROM D TO P OVER AND OVER. I BROUGHT MY CAR BACK TO CAL WORTHINGTON ON APRIL 15, 2014. THEY GOT ME A RENTAL CAR UNTIL 05/09/14, THEN I WAS MOVED TO ONE OF THEIR LOANER CARS. ON 05/12/14, MY CAR WAS READY AGAIN. SUPPOSEDLY THEY REPLACED THE CLUTCH. ON MAY 13, 2014, THE NEXT DAY, THE SAME THING HAPPENED AGAIN! THE ACCELERATION SLOWED AND THE GEAR DISPLAY WAS SWITCHING FROM D, P, R, L, OVER AND OVER. I BROUGHT THE CAR BACK TO CAL WORTHINGTON ON MAY 14, 2014 AND I HAD ANOTHER LOANER CAR. THEY HAD MY CAR UNTIL MAY 21, 2014. THE NEXT MORNING, THE ENGINE STOPPED AT THE STOP SIGN, WHICH IS ABOUT 100 FEET AWAY FROM MY HOUSE. MY CAR WOULD NOT START, THE GEAR DISP

Engine
Filed May 23, 201445,000 milesCA

CAR WAS STALLING OUT / DYING REPEATEDLY IN HEAVY STOP AND GO TRAFFIC. THE CAR WOULD LURCH FORWARD WHEN I PUSHED THE GAS FROM A DEAD STOP AND THEN WOULD STALL OUT COMPLETELY. I WOULD HAVE TO PUT THE CAR IN PARK, TURN THE KEY TO START THE CAR, AND THEN PUT IT IN GEAR TO GET THE CAR TO DRIVE AGAIN. IF I WERE IN TRAFFIC, AND THEN DECIDED TO TURN LEFT TO CROSS OVER THE OTHER SIDE OF THE STREET, MY CAR COULD HAVE STALLED AND I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC. VERY SCARY TO DRIVE A CAR WITH THIS DEFECT. I TOOK IT IN TO GET REPAIRED AND WAS TOLD THAT IT WAS THE THROTTLE BODY. IT'S NOT COVERED UNDER THE WARRANTY AND RIGHT NOW THERE IS NO RECALL ON THE VEHICLE FOR THIS PART. *TR

Power Train
Filed May 22, 201472,700 milesME

CAR FELT LIKE IT WAS STALLING WHEN I STEPPED ON THE GAS IT WOULD NOT MOVE WAITED A FEW SECOND'S AND IT STARTED TO GO DROVE ABOUT 100 YARDS SAME THING AGAIN, CAME OUT OF IT AGAIN DROVE TOWARDS HOME ABOUT 3 MILES IT LOST ALL POWER TRANSMISSION COULD NOT FIND THE GEAR LOOKING AT DASH SAW IT SEARCHING, FINALLY IT WENT INTO DRIVE, DROVE ANOTHER 5 MILES AND SAME THING AGAIN THIS TIME IT WAS SHIFTING ON ITS OWN FROM FORWARD TO REVERSE AND HIGH LOW RANGES, SAT THERE WAITING ON IT FINALLY WENT INTO DRIVE DROVE IT HOME AND. CALLED ROCHESTER FORD DROPPED IT OF THEY SAID IT SHIFTED BETTER THEN ANY FIESTA THEY EVER TRIED WIFE DROVE IT HOME AND ON THE WAY HOME IT DID SAME THING, CONTEMPLATING NEXT STEP. *TR

Power Train
Filed May 20, 201457,999 milesWA

WHEN GOING FROM A STOP TO A START THE CAR ACTS AS IT POPS OUT OF GEAR AND SHAKES, SPUTTERS AND THE RPMS RAPIDLY RISE...THOUGH IT IS IN GEAR AND NOT GOING ANYWHERE. THIS IS CAUSING GREAT CONCERN HAD OTHER TRAFFIC BEEN COMING...I WOULD HAVE BEEN HIT. *TR

Air BagsCrash
Filed May 14, 201446,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH A COLLISION TOOK PLACE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAG LIGHT ON DASHBOARD ILLUMINATED. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 46,000.

Power Train
Filed May 6, 2014500 milesTX

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR

Power Train
Filed Apr 18, 201430,000 milesFL

I HAD A 2011 FORD FIESTA, I HAVE BEEN EXPERIENCING A JERKING/LUNGING MOTION WHEN THE TRANSMISSION DOWNSHIFTS FROM TIME TO TIME. I HAVE ALMOST BEEN IN AN ACCIDENT TWICE BECAUSE OF THIS WITH MY 8 YEAR OLD DAUGHTER AND GIRL SCOUTS IN THE CAR. I TOOK THE VEHICLE IN FOR SERVICE AND HAVE INFORMED THEIR SERVICE DEPT. /MECHANIC OF THE ISSUE. THEY ASSURED ME THAT NOTHING WAS WRONG AND THE VEHICLES COMPUTER IS ADJUSTING TO HOW I DRIVE THE CAR AND THAT IS WHY IT IS DOING THIS. THEY REPLACED THE CLUTCH AND REPROGRAMMED MY CAR OVER FOUR TIMES? I HAVE DONE A LITTLE RESEARCH AND FOUND THIS WEBSITES AFTER WEBSITE WITH PEOPLE WITH OTHER COMPLAINTS SIMILAR TO MINE. I CALLED FORD MOTOR COMPANY AND FILED A FORMAL COMPLAINT. IT TOOK A WEEK FOR SOMEONE TO CALL BE BACK AND I WAS TOLD THE CAR WAS FINE. I TRIED TO CALL BACK, BUT YOU ONLY GET TO THE CALL CENTER AND NO FURTHER. I WAS REFUSED TO BE TRANSFERRED TO A MANAGER AND WAS TOLD THAT WAS THAT?S THE WAY THE CAR WAS DESIGNED TO DRIVE. I WAS OFFERED A DISCOUNT THE X PLAN TO TRADE IN MY CAR FOR ANOTHER BUT THAT WOULD NOT HELP. WHEN DEALING WITH THE DEALERSHIP THE SERVICE MANAGER SAID I AM SORRY I CAN'T HELP YOU ANYMORE. WE GET AT LEAST 6 CALLS A DAY ABOUT THE SAME PROBLEM BUT UNTIL FORD DOES SOMETHING THERE IS NOTHING WE CAN DO. I WORK WITH THREE OTHER WOMEN THAT ALSO HAVE HAD THE SAME PROBLEM WITH THEIR CARS. TWO OF US HAD TO TRADE OUR CARS BECAUSE WE FELT SO UN-SAFE IN THE CARS. *TR

Power Train
Filed Apr 15, 201445,669 milesNJ

DRIVING TO WORK STOPPING AT A RED LIGHT, I SAW THE ENGINE LIGHT COME ON AND THE TRANSMISSION SELECTOR DISPLAY FLICKERING THROUGH THE GEARS. ON GREEN I TRIED TO GO BUT, EVEN THOUGH THE CAR WAS IN DRIVE, IT DID NOT GO BUT THE ENGINE REVVED. I WAITED FOR THE NEXT RED, TURNED THE CAR OFF AND ON, PUT IT IN DRIVE AND IT WENT. IT WAS PARKED ALL DAY. WHEN I STARTED IT UP AGAIN, THE ENGINE LIGHT WAS OFF, THINKING IT MIGHT HAVE ONLY BEEN A GLITCH. I DROVE HOME ONTO I-295 AT 65MPH SPEED AND ALL OF SUDDEN IT STARTED AGAIN, ENGINE LIGHT ON, TRANSMISSION SELECTOR GOING THROUGH ALL GEARS, AND I LOST POWER TO THE WHEEL. LUCKILY I COASTED TO AN OFF RAMP, BEFORE I WAS FLATTENED BY SEMITRACTORS. I TURNED THE ENGINE OFF AND ON, THE ENGINE LIGHT WENT OFF, AND THE CAR DROVE AGAIN. THIS HAPPENED 2 MORE TIMES BEFORE I FINALLY GOT IT TO THE DEALERSHIP. NOW I AM JUST WAITING TO HEAR FROM THEM. *TT

Vehicle Speed Control
Filed Apr 10, 201465,000 milesFL

I HAD JUST STARTED ACCELERATING AFTER STOPPING AT A STREET LIGHT. MY CAR BEGAN SHIFTING BACK AND FORTH AS I PRESSED ON THE ACCELERATOR. I NOTICED MY ENGINE WAS RUNNING BUT MY CAR WASN'T MOVING. IT SEEMED AS THOUGH THE POWER WAS THERE BUT IT WASN'T GOING TO THE WHEELS. MY CAR WAS STRUGGLING TO DO WHAT IT WAS SUPPOSED TO DO. MY CAR JUMPED AND SHIFTED BACK AND FORTH TRYING TO MOVE. FINALLY IT CAUGHT UP WITH THE PROBLEM AND MOVED A LITTLE. I WAS ABLE TO LET IT ROLL DOWNHILL FAR ENOUGH FOR ME TO GET OUT OF THE ROAD INTO SAFETY. LATER WHEN ON THE SIDE OF THE ROAD, I TURNED ON MY ENGINE AND IT WORKED. I PUT MY CAR INTO REVERSE AND MOVED IT BACK. WHEN I PUT MY CAR INTO DRIVE THE GEAR LEVER MOVED BUT THE GEAR DID NOT SHIFT INTO DRIVE. I PRESSED ON THE ACCELERATOR BUT MY CAR DIDN'T MOVE AT ALL. I DID HEAR THE ENGINE REVVING UP BUT THE CAR DIDN'T MOVE. I PUT MY CAR IN NEUTRAL AND WAS ABLE TO ROLL IT FORWARDS. *TR

Power Train
Filed Apr 8, 2014TX

I DRIVE A 2011 FORD FIESTA AND THE TRANSMISSION KEPT HESITATING WHEN I WAS CHANGING GEARS. I SAW A WHOLE LOT OF WEB SEARCHES FROM GOOGLE OF OTHER OWNER HAD THE SAME PROBLEM. THESE MODELS GOTTA BE ON RECALL IF THE TRANSMISSIONS ARE ALWAYS GOING TO BREAK. BUT THEY'RE NOT UNDER THE LIST FOR A TRANSMISSION PROBLEM. *TR

Power Train
Filed Apr 7, 201425,000 milesMA

HI, I OWN A 2011 FORD FIESTA THAT GETS STUCK IN 4 INCHES OF SNOW AT BUSY INTERSECTIONS CAUSING A CRASH HAZARD. THE EARLY 2011 FORD FIESTAS WERE MADE WITH TRACTION CONTROL THAT YOU CAN NEVER SHUT OFF. YOU CAN'T GET POWER TO THE WHEELS AND YOU BLOCK THE INTERSECTION UNTIL MULTIPLE PEOPLE EXIT THEIR VEHICLES AND PUSH YOU OUT OF THE INTERSECTION. IT IS A DEFINITE SAFETY HAZARD. I CALLED FORD AND THEY TOLD ME TO CALL THE FORD DEALERSHIP WHERE I BOUGHT THE CAR. THE FORD DEALER TOLD ME THERE WAS NOTHING AVAILABLE TO HELP. I HAVE A CAR WITH ONLY 25,000 MILES ON IT THAT IS DANGEROUS TO DRIVE IN THE WINTER. *TR

Power Train
Filed Mar 20, 201444,500 milesOH

IN JANUARY 2014 I WAS UNABLE TO ACCELERATE PAST 55 MPH. THE SEEMED THE CAR WOULD GO INTO NEUTRAL. THE ENGINE WOULD REV BUT WOULDN'T SHIFT INTO GEAR. I WOULD HAVE TO COAST TO THE SIGN OF THE ROAD, PUT IT INTO PARK, AND THEN START AGAIN. THE DEALERSHIP REPLACED A MODULE AND RESET THE COMPUTER, BUT IT HAPPENED AGAIN ABOUT 5 MILES FROM THE DEALERSHIP. THE COMPUTER WAS RESET AGAIN. THE SAME THING HAPPENED 2 WEEKS LATER, BUT THIS TIME I COULDN'T GET IT INTO GEAR. IT WAS TOWED TO THE DEALERSHIP. APPROX. 2 WEEKS LATER THE VEHICLE SOUNDED LIKE AN AIR HORN WAS GOING OFF WHEN I TRIED TO ACCELERATE. THE DEALERSHIP PULLED THE TRANSMISSION AND SAID A MAJOR PART OF THE TRANSMISSION HAD BROKEN AND IT WAS MORE COST EFFECTIVE TO REPLACE THE ENGINE. THAT WAS 3 WEEKS AGO. THE DEALERSHIP IS WAITING FOR THE NEW TRANSMISSION FROM FORD. *TR

Power Train
Filed Mar 11, 201440,000 milesOH

WHILE DRIVING AT NORMAL SPEEDS RANGING FROM <25 MPH TO HIGHWAY SPEED (65 MPH), GRINDING AND RATTLING SOUNDS MAY BE HEARD FROM THE 2011 FORD FIESTA DUAL CLUTCH AUTOMATIC TRANSMISSION. THIS BEHAVIOR HAS CONTINUED WITH NO SOLUTION SINCE THE MIDDLE OF 2013. ACCOMPANYING THESE NOISES IS LIGHT VIBRATION WHILE DRIVING AND INSTANCES OF TRANSMISSION SLIPPAGE UNDER ACCELERATION LEADING TO DELAYED ACCELERATION IN INSTANCES WHERE POWER IS NEEDED. *TR

Power Train
Filed Mar 9, 2014IN

FROM A STOP POSITION AT STOP SIGN, STOP LIGHT, ETC. WHEN PRESSING ON THE GAS PEDAL TO ACCELERATE THE CAR SHUDDERS HARD AND SHAKES THEN IT CATCHES AND SPEEDS UP. I BOUGHT IT USED WITH 24000 MILES ON IT. REALLY UPSETTING WHEN TRYING TO CROSS TRAFFIC AND IT STARTS TO STALL AND SHUDDER. *TR

Engine
Filed Mar 8, 201450,700 milesKS

WHILE COMING TO A STOP LIGHT CHECK ENGINE LIGHT STARTED FLASHING. HAD NO RESPONSE FROM ACCELERATOR PEDDLE. WOULD NOT GO. WAS ABLE TO ROLL INTO A PARKING LOT. AFTER SHUTTING OFF VEHICLE AND RESTARTING IT RAN FINE. CONTINUED 1-2 MILES AND CONDITION OCCURRED AGAIN. HAD TO RESTART IN THE ROAD TO CONTINUE HOME. RAN FINE TO WORK AND BACK THE NEXT DAY. THEN, ON HIGHWAY WHILE GOING 65-70 STARTED TO LOSE SPEED AND HAD NO RESPONSE FROM ACCELERATOR PEDDLE. CAME TO A ROLLING STOP UNABLE TO GO. LUCKILY WAS ABLE TO COAST TO SHOULDER WITHOUT GETTING HIT . TOOK IT TO A DEALERSHIP TO LEARN THAT A THROTTLE BODY IS NEEDED AT A COST OF $1000.00. THIS IS NOW SITTING IN THE DRIVE AS WE CANT AFFORD THE $1000.00. BIG SAFETY ISSUE AS UNABLE TO ACCELERATE AND GET OFF OF ROAD AT UNEXPECTED TIMES. *TR

Fuel System, Gasoline
Filed Mar 7, 201447,619 milesMI

ENGINE MIL TURNED ON AFTER CAR WAS STARTED, DRIVING WAS FINE AT SPEEDS UNDER 45MPH. ONCE OVER 45MPH THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE ENGINE CODE INDICATED THAT IT WAS THE NATURAL VACUUM LEAK DETECTION (NVLD) SERVICE KIT, THAT HAD FAILED OR A FUSE IN THE FUSE BOX. THE VEHICLE WAS TURNED INTO A DEALERSHIP AND THE PART REPLACED, THE ENGINE MIL TURNED BACK ON BEFORE I CLAIMED THE VEHICLE AND HAS BEEN SITTING WITH THE DEALER FOR 4 DAYS, AS THEY HAVE NO IDEA HOW TO FIX THE CAR. THIS SENSOR FAILING IS A KNOWN ISSUE ON THIS VEHICLE AS THERE IS A TECHNICAL SERVICE BULLETIN DATED FEB 13, 2013, THIS REPLACED A PREVIOUS BULLETIN DATED MAY 21, 2011. THIS SENSOR FAILING IS DANGEROUS AND HAS BEEN AN ISSUE SINCE 2011. AND IT SEEMS THAT THERE IS NO REAL FIX, AT LEAST WITH MY VEHICLE. THE WORDING IN THE TSB STATES "SOME 2011 FIESTA VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) U029F SET IN THE POWERTRAIN CONTROL MODULE (PCM) AND/OR A NO CRANK CONDITION WITH NO COMMUNICATION WITH THE PCM." THIS LEADS ME TO BELIEVE THAT THE ENGINE COULD FAIL AT ANYTIME WITH THIS CODE, CREATING A HAZARDOUS CONDITION ESPECIALLY IF TRAVELING ON THE FREEWAY WHEN THE MIL COMES ON AND THE PART FAILS. THIS IS A WIDE SPREAD ISSUE BASED ON THE ABUNDANCE OF FORUMS AND INTERNET POSTS DISCUSSING THIS EXACT ENGINE CODE, AND THE VARIOUS SYMPTOMS ASSOCIATED WITH IT. *TR

Vehicle Speed Control
Filed Mar 6, 201484,000 milesCA

VEHICLE HAD A ROUGH IDOL AND STALLING AT SLOW SPEEDS. TOOK INTO DEALERSHIP, CLEANED AIRFLOW SENSOR AND CHANGED AN AFTERMARKET K&N FILTER (THOUGHT IT WAS OIL FROM FILTER ONTO SENSOR). VEHICLE DID NOT IMPROVE, ACTUALLY WORSENED TO A POINT THAT STALLS UPON DECELERATION. TOOK BACK TO DEALERSHIP, DIAGNOSED THROTTLE BODY NEEDS TO BE REPLACED. DID NOT REPLACE, STALL WORSENED AND RPM STICK AT HIGHER RPM ON TWO OCCASIONS. CAR PARKED UNTIL SOLUTION CAN BE FOUND. *TR

Power Train
Filed Mar 4, 201470,000 milesAZ

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Power Train
Filed Feb 20, 201435,000 milesNH

WITH 1" OF SNOW ON THE GROUND THE VEHICLE STOPPED. THE ADVANCE-TRAC CONTROL SHUT DOWN THE ENGINE JUST BECAUSE THE WHEELS STARTED TO SPIN. THIS CAUSED A LARGE TRAFFIC TIE UP AND A SNOW PLOW HAD TO HELP GET THE CAR ROLLING AGAIN. THERE IS NO WAY TO DISABLE THIS TRACTION CONTROL LIKE IN OTHER FORD AUTOMOBILES. *TR

Power Train
Filed Feb 15, 201437,300 milesPA

THE TRACTION CONTROL ON MY 2011 FIESTA IS A DEATH TRAP. THERE IS NO OPTION ON MY SPECIFIC CAR TO DISABLE THE SYSTEM. IN MILD SNOW OR SLUSH, THE VEHICLE LOSES ALL POWER TO THE WHEELS AS SOON AS TCS ENGAGES. I GOT STUCK AT THE BOTTOM OF MY DRIVEWAY. TODAY, 2/14/14 I WAS NEARLY KILLED WHEN THE CAR GOT STUCK IN 4" OF SNOW & WAS PARTIALLY IN THE LANE OF A BUSY ROADWAY (I WAS ATTEMPTING TO TURN INTO THE PARKING LOT TO MY PLACE OF EMPLOYMENT). MY FIANCE' & OUR 8 YR OLD SON (WHO IS A FACTOR 9 HEMOPHILIAC) WERE SCREAMING AND SCARED TO DEATH AS THE CAR WAS HELPLESS TO MOVE AWAY FROM ONCOMING TRAFFIC. THIS IS AN ISSUE THAT LATER YEAR 2011, 2012, & 2013 MODELS HAVE THE OPTION TO TURN OFF THIS FUNCTION HOWEVER THERE IS NO WAY TO ADD THIS FEATURE TO MY CAR. IF I OR MY FAMILY ARE INJURED DUE TO THIS ISSUE I WILL SUE FORD & NHTSA FOR ALLOWING THIS VEHICLE TO BE SOLD WITH THIS KIND OF SAFETY PROBLEM. *TR

Power TrainCrash
Filed Feb 4, 201457,000 milesMO

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE THE VEHICLE WAS PARKED WHEN THE RPMS INCREASED AND IT BEGAN TO ROLL BACKWARDS. THE DRIVER HAD TO JUMP INTO THE VEHICLE AND APPLY THE BRAKES IN ORDER TO STOP THE VEHICLE FROM MOVING; HOWEVER, THE VEHICLE CRASHED INTO A PORCH POST. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Engine
Filed Feb 1, 201488,700 milesMI

TRACTION CONTROL SYSTEM IN HEAVY SNOW SLOWS CAR TO A CRAWL WHILE ENTERING AN INTERSECTION NEARLY CAUSING AN ACCIDENT WITH ONCOMING TRAFFIC. IN EARLY 2011 FIESTA, THERE IS NO WAY TO TURN OFF THE TRACTION CONTROL SYSTEM IN ORDER TO MAINTAIN MOMENTUM TO GET THROUGH HEAVY SNOW WHICH CREATES A DANGEROUS SITUATIONS. *TR

Power Train
Filed Jan 31, 201469,920 milesCA

IN PARKING LOT, STARTED CAR, PLACED CAR IN DRIVE AND NOTHING HAPPENED, ACCELERATED AND COULDN'T GO ANYWHERE. TURNED OFF CAR AND STARTED AGAIN, AGAIN SAME THING HAPPENED. TURNED OFF CAR AGAIN AND RESTARTED, FINALLY CAR WAS ABLE TO GO INTO DRIVE AND ACCELERATE. *TR

Power Train
Filed Jan 31, 201467,300 milesCA

IN PARKING LOT, TURNED CAR ON AND INTO REVERSE, CAR WOULD NOT GO ANYWHERE, TRIED DRIVE AND COULDN'T GO ANYWHERE EVEN WITH INCREASED ACCELERATION. TURNED OFF CAR AND BACK ON AGAIN, AGAIN SAME TYPE OF THINGS HAPPENED. TOOK ME 4 TIMES TO TURN OFF CAR AND BACK ON AGAIN BEFORE I WAS ABLE TO GO INTO REVERSE TO GET OUT OF THE PARKING SPOT. MY "SYNC" DIDN'T SAY ANYTHING WAS WRONG. *TR

Electrical System
Filed Jan 25, 201425,000 milesFL

DRIVING IN TRAFFIC NORMAL SPEED ABOUT 40-45 MPH, VEHICLE STOPPED ACCELERATING COMPLETELY. NORMAL COMMUTE & ALMOST GOT REAR ENDED SINCE THE CAR STARTED TO DECELERATE QUICKLY. ONCE WE WERE ABLE TO PULL OFF TO THE SIDE OF THE ROAD WE TRIED SWITCHING THE GEARS AND RESTARTING THE CAR. AFTER THIS, THE CAR WOULD NOT RESTART AT ALL. TAKEN THE CAR TO FORD MULTIPLE TIMES AND THEY HAVE RAN ALL SORTS OF DIAGNOSTICS AND WE FIND OURSELVES AT THE DEALERSHIP AT LEAST EVERY 2-3 MONTHS WITH ISSUES. FORD CORPORATE DID NOTHING BUT PROVIDE EXTENDED WARRANTY. WHAT WOULD THEY HAVE DONE IF WE WERE ACTUALLY REAR ENDED & SEVERELY HURT BECAUSE OF THE FAULTY CAR? UNFORTUNATELY AN EXTENDED WARRANTY DOES NOT CORRECT HE PROBLEM & THIS VEHICLE IS STILL JEOPARDIZING MY FAMILY'S SAFETY AND WE'LL BEING. *TR

Power Train
Filed Jan 18, 201430,000 milesIL

TOOK VEHICLE IN FOR OIL CHANGE AROUND 30K MILES, TECH CALLED ME BACK TO SHOW ME OIL LEAK. FURTHER INVESTIGATION FOUND OIL LEAKING FROM HEAD GASKET AND CRANK SHAFT CAPS. EVERYTHING REPLACED UNDER WARRANTY. 10K-15K MILES LATER SAME ISSUE HAPPENS AGAIN. EVERYTHING FIXED UNDER WARRANTY AGAIN. FEW THOUSAND MILES LATER MY WIFE BACKS OUT OF DRIVEWAY AND THERE IS A PUDDLE OF OIL UNDER THE CAR AGAIN. I GOT RID OF THE CAR BEFORE FAILURE AGAIN AND WARRANTY IS EXPIRED. CAR ALWAYS HANDLED WELL, GREAT GAS MILEAGE. TERRIBLE ACCELERATION AND QUIRKY TRANSMISSION. *TR

Service Brakes
Filed Jan 14, 201488,000 milesCA

DRIVING ON THE FREEWAY GOING NORMAL SPEEDS THE "TRANSMISSION FAILURE" MESSAGE POPPED UP ON MY DASH AND THE CAR STARTED VISCOUSLY JERKING. THE CAR HAD TROUBLE STOPPING AS IF THE BRAKES COULDN'T FUNCTION PROPERLY CAUSE THE TRANSMISSION WAS OUT. MY CAR WOULD FIERCELY JERK FORWARD WHEN I WAS COMING TO A STOP THAT I THEN NOTICED I HAD TO STOP FURTHER BACK THAN NORMAL IN FEAR OF THE CAR JERKING FORWARD TO HARD AND HITTING THE CAR IN FRONT OF ME. WHEN I FINALLY PARKED AND WAS READY TO GO TO A WELL LIT AREA THE CAR STARTED UP PERFECTLY NORMAL AND THE TRANSMISSION FAILURE MESSAGE WAS GONE. TOOK IT TO FORD AND THEY COULDN'T UNDERSTAND THE SEVERITY OF THE ISSUE DUE TO THE FACT THAT THE CAR BASICALLY "FIXED ITSELF." I THEN ASKED THEM IF IT IS GOING TO TAKE SOMEONE GETTING INTO AN ACCIDENT FOR THEM TO RECALL THE TRANSMISSION ON THIS CAR AND THEY ONLY TOLD ME "THERE'S NOTHING THEY CAN DO ABOUT IT". THEY SAW AN ISSUE AND TOLD ME IT WOULD BE APPROX. 3 THOUSAND DOLLARS TO FIX THE CAR IS ONLY 2 YEARS OLD. FORD ALSO TOLD ME THE CAR ISN'T SAFE FOR ME TO DRIVE ON THE ROAD. YET THEY DON'T SEE THAT AS A REASON TO NOT RECALL THE CARS TO GET IT FIXED SINCE I'M POSITIVE MY CAR ISN'T THE ONLY ONE THAT HAS DONE THIS. I GUESS MYSELF ALMOST GETTING INTO AND ACCIDENT AND CAUSING INJURY TO MYSELF AND OTHERS IS NOT A GOOD ENOUGH REASON FOR THEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →