2011 Ford Fiesta complaints

THE TRANSMISSION ON THIS CAR OFTEN SHUTTERED BUT ON THIS PARTICULAR OCCASION, WOULD NOT ENGAGE FORWARD OR REVERSE. A NEW TRANSMISSION MODULE WAS INSTALLED IN THE CAR AND IT IS ACCEPTABLE, CURRENTLY. UNFORTUNATELY, CUSTOMER SATISFACTION FORM 14M01 DOES NOT INCLUDE REPLACEMENT OF TRANSMISSION MODULE (PART AE8Z7Z369D). 1300 DOLLARS PLUS TO FIX A PROBLEM THAT FORD HAS KNOWN ABOUT SINCE I BOUGHT THE VEHICLE. I AM TRYING TO JOIN A CLASS ACTION SUIT AGAINST FORD. IT IS IN THE INVESTIGATION PHASE AND MAY BE BROUGHT ON BY WWW.CHIMICLES.COM. PLEASE JOIN US. IT IS OBVIOUS THAT THE ONLY WAY ANYTHING TRULY GOOD WILL COME OUT OF OUR HARDSHIPS IS IF WE HIT FORD IN THE WALLET. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

WE HAVE RECENTLY ENCOUNTERED DRIVER-SIDE OPEN DOOR ALARM THAT DOESN'T GO AWAY. THE DOOR DOESN'T LATCH ALL THE TIME EITHER. *TR

MY FORD FIESTAS TRANSMISSION IS OFFICIALLY BROKE. THE CAR'S TRANNIE WAS OFFICIALLY LOOKED AT BY THREE TRANSMISSION SPECIALISTS, ALL BAFFLED TO WHY THIS CAR IS DEALING WITH THIS WITH SUCH FEW MILES. I'VE TALKED WITH NUMEROUS REPRESENTATIVES OF FORD, WHO'VE ASSURED ME THAT BAD THINGS JUST HAPPEN AND THERE'S NOTHING THEY WILL DO. THIS IS A TERRIBLE PROBLEM THAT NEEDS TO BE ADDRESSED. *TR

ISSUES WITH THE TRANSMISSION SINCE I BOUGHT THE CAR SPUTTERS DIES WONT START SHIFTS INTO NEUTRAL ON ITS OWN DANGEROUS CAR ITS NOT SAFE FORD KNOWS AND WONT FIX IT. I HAVE HAD THE BATTERY CHANGED TO FIX THE ISSUE TO NO AVAIL AND THE SHIFT SOLENOID TO NO AVAIL DEALER CANT FIX IT WHAT CAN BE DONE TO MAKE THE CAR SAFE. *TR

OPENED BACK PASSENGER DOOR TO PLACE GROCERIES AND DOOR LATCH WILL NOT STAY CLOSED. HAD TO DRIVE HOME WITH PASSENGER HOLDING DOOR CLOSED. TOOK THE CAR TO FORD DEALERSHIP AND THEY SAID THEY ARE UNABLE TO FIX IT. *TR

SUMMARY: REAR PASSENGER DOOR LATCH MALFUNCTIONED AND NO LONGER LOCKS, LEAVING THE DOOR AJAR. DETAILS: UPON CLOSING THE REAR PASSENGER DOOR, THE DOOR BOUNCED BACK OPEN AND FAILED TO LATCH. AFTER CLOSER INSPECTION, VARIOUS ATTEMPTED REMEDIES, AND FURTHER RESEARCH, IT WAS DETERMINED THAT THE DOOR LATCH HAD FAILED. THE DOOR HAS TEMPORARILY BEEN HELD SHUT FROM INSIDE THE VEHICLE BY USING A RATCHETING STRAP. THE DOOR AJAR LIGHT IS ON, WHICH ALSO KEEPS THE INTERIOR LIGHTS ON AT ALL TIMES DURING DRIVING. I HAVE ORDERED A NEW DOOR LATCH AND WILL BE REPLACING IT AT SIGNIFICANT COST TO ME. *TR

THIS CAR HAS HAD NUMEROUS VISITS TO THE DEALER FOR TRANSMISSION ISSUES INCLUDING THE MOST RECENT APROX. TWO MONTHS AGO. THE CAR WILL SHUDDER AND BUCK WHILE SHIFTING AND MAKES A HORRENDOUS NOISE WHILE DRIVING. IN THIS PARTICULAR INCIDENT THE CAR CAME TO A BUSY STOP SIGN WHERE 2 HIGHWAYS CROSS AND THEN WHEN THE ACCELERATOR WAS DEPRESSED THE CAR MOVED A FEW FEET TO THE CENTER OF THE INTERSECTION AND THEN WOULDN'T MOVE ANYMORE. IT JUST REVVED THE ENGINE LIKE IT WAS IN NEUTRAL. AFTER APROX. 20-30 SECONDS IT FINALLY ENGAGED THE TRANSMISSION AND THEN CONTINUED TO DRIVE. TOOK TO THE DEALER AND THEY SAID THEY FIXED IT (AGAIN, 3RD TIME NOW). THESE CARS ARE A LIABILITY AND A ACCIDENT WAITING TO HAPPEN WHEN THEY CANNOT ACCELERATE WITHOUT THE TRANSMISSION SLIPPING AND SPUTTERING. *TR

WHILE DRIVING ON THE FREEWAY AT ABOUT 55 TO 60 MPH THE BACK PASSENGER DOOR ON THE DRIVERS SIDE OPENED FOR NO REASON. IT WOULD NOT SHUT AND HAD TO PULL TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC BECAUSE THE DOOR WOULD NOT LATCH. UPON INSPECTION IT APPEARS THE DOOR LATCH BROKE WHILE THE DOOR WAS SHUT AND THE CAR WAS IN MOTION. THIS CREATED A VERY DANGEROUS SITUATION WITH A CAR DOOR OPENING ON ITS OWN, ESPECIALLY IN THAT KIND OF TRAFFIC. FORD DOES NOT SEEM TO CARE TOO MUCH ABOUT THIS PROBLEM AND WILL FIX THE VEHICLE FOR CHARGE. HOPEFULLY SOMETHING WILL BE DONE BEFORE THIS PROBLEM CAUSES INJURY OR DEATH. *TR

REAR PASSENGER DOOR WILL NOT LATCH. IT HAS BEEN WORKING JUST FINE FOR 2 YEARS. THEN TONIGHT LEAVING SCHOOL TO GO HOME FOR WORK IN THE MORNING. THE DOOR WAS DISCOVERED TO BE OPEN, AND APPARENTLY WILL NOT LATCH. I WILL HAVE TO WAIT TILL MORNING TIME, TIE THE DOOR SHORT WITH ROPES AND LIMP HOME WITH IT. *TR

WHILE TRAVELING TO AND FROM WORK, THE VEHICLE SUDDENLY STALLS ON ME. IT STALLS EVEN IF I AM JUST WAITING ON A STOP SIGN OR LIGHT. I HAVE BEEN ON THE HWY AND IT STALLS. I AM ABLE TO TURN IT BACK ON BUT THIS IS DANGEROUS. IT MAKES NOISE LIKE THE ENGINE WANTS TO FALL OFF. MY HUSBAND ALSO HAS A FORD FIESTA AND THE SAME THING HAPPENS TO HIM. WHAT IS WRONG WITH THESE CARS? *TR

AS I STARTED TO DRIVE AWAY MY PASSENGER DOOR CAME OPEN ON A LEFT HAND CURVE, I IMMEDIATELY GOT OUT TO SEE WHAT THE PROBLEM ONE AS MAYBE THE SEATBELT WAS PREVENTING CLOSURE. HOWEVER, UPON OBSERVATION OF THE PASSENGER DOOR, I NOTICED THE LATCHING MECHANISM THAT IS SUPPOSED TO ATTACH THE DOOR TO THE BODY, WAS NO LONGER FUNCTIONAL, IT HAD LOST ALL TENSION AND WAS LOOSE INSIDE THE DOOR. I VERY RARELY HAVE PASSENGERS IN THIS CAR, SO FREQUENT USE COULD NOT BE AN EXCUSE FOR THIS MALFUNCTION. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

UNEXPECTEDLY REAR PASSENGER DOOR WOULDN'T LATCH OR CLOSE. LATCHING MECHANISM HAD TO BE REPLACED BY DEALERSHIP AT COST TO OWNER. *TR

I BOUGHT THIS CAR IN JUNE 2011. RIGHT FROM THE BEGINNING IT HAS HAD A TRANSMISSION PROBLEM. THE CAR SHUDDERS WHEN TRYING TO ACCELERATE. SOMETIMES IT'S LIGHT SHUDDERING AND SOMETIMES IT'S VERY ROUGH WHERE THE WHOLE CAR IS JERKING. THERE HAVE BEEN SEVERAL INCIDENCES WHERE I WAS TURNING LEFT AND THOUGHT I HAD PLENTY OF TIME BUT THE CAR DECIDES TO SHUDDER AND I HAVE ALMOST BEEN HIT BY ANOTHER CAR. MY HUSBAND HAD A SUPER CLOSE CALL. SAME THING TURNING LEFT AND THE CAR WAS SHUDDERING SO BAD IT JUST WOULDN'T GO AND HE WAS ALMOST HIT BY A TRUCK. WE HAVE TAKEN THE CAR IN SEVERAL TIMES TO BE FIXED AND EACH TIME IT'S FIXED FOR A SHORT AMOUNT OF TIME BUT EVENTUALLY THE SHUDDERING COMES RIGHT BACK. I'VE BEEN TOLD ALL THE FIESTAS HAVE THIS PROBLEM AND EVEN IF THEY PUT A NEW TRANSMISSION IN THIS PROBLEM WILL HAPPEN BECAUSE OF THE WAY THE TRANSMISSIONS BEEN BUILT. I FEAR IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SEVERELY HURT OR KILLED FROM THIS PROBLEM. I FEEL LIKE FORD NEEDS TO STEP UP AND FIX THIS PROBLEM BEFORE IT'S TOO LATE. *TR

I WAS DRIVING HOME FROM WORK IN THE EARLY AFTERNOON ON AUGUST 21, 2014 WHEN MY CAR SEEMED TO LOSE THROTTLE. I HAD NOTICED IT WAS SLUGGISH TO PICK UP SPEED AROUND 5 MILES BEFORE. IMMEDIATELY BEFORE THE CAR LOST THROTTLE, AS IF IT WERE IN NEUTRAL, THE CHECK ENGINE LIGHT CAME ON, AN AUDIBLE ALERT WAS MADE, AND THEN MOST OF THE SERVICE LIGHTS CAME ON. I MANAGED TO PULL THE CAR OVER IN ABOUT 30 SECONDS, AND ONCE I WAS PARKED I COULD SEE FLAMES COMING OUT OF THE LEFT SIDE OF THE HOOD. I TURNED THE CAR OFF AT THAT POINT, GOT OUT, AND CALLED 911. UNFORTUNATELY THE FRONT OF THE VEHICLE WAS COMPLETELY ENGAGED BY THE TIME THE FIRE CREW ARRIVED. THE VEHICLE WAS A TOTAL LOSS.

DRIVERS SIDE REAR DOOR WILL NOT LATCH SHUT. KEEPS POPPING OPEN. HAVE TO KEEP BACK DOORS SHUT WITH BUNGEE CORDS JUST TO DRIVE VEHICLE. HAVE BEEN WAITING SINCE AUGUST 2ND FOR A PART THAT IS APPARENTLY BACK ORDERED. WAS TOLD BY FORD IT WOULD BE HERE SEPTEMBER 11TH, BUT STILL HAVE NOT HEARD ANYTHING YET. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT MERGED THE VEHICLE TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE LATCH WOULD NOT CONNECT TO KEEP THE DOOR CLOSED. THE CONTACT TIED SOME MATERIAL AROUND THE INTERIOR LATCH TO KEEP THE DOOR CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101,023. UPDATED 10/30/14*CN THE CONSUMER STATED 3 OUT OF 4 OF THE DOOR HANDLES BROKE. UPDATED 4/27/2015 *JS

MY CAR WAS SITTING IN A PARKED POSITION ON A HILL SIDE AND DRIFTED BACKWARD OVER THE HILL, HIT A GUIDELINE AND ROLLED OVER TWO TIMES. THE CAR HAD BEEN IN THE DEALERSHIP OVER 20 TIMES. FORD AND ERIE INS. MET IN MAY OF 2014 AND BOTH DECIDED THE PROBLEMS WERE RELATED TO MANUFACTURING ISSUES. THE FORD DEALERSHIP REPLACED MY 2011 FORD FIESTA'S COMPUTER, WATER PUMP,REPROGRAMMED THE TRANSMISSION REPLACED THE FLYWHEEL BETWEEN THE MOTOR AND THE TRANSMISSION,ENTIRE ENGINE (SHORT BLOCK AND HEADS WERE REPLACED, COILS, AND MANY OTHER ITEMS WERE REPLACED TRYING TO CORRECT THE PROBLEM.THE TRANSMISSION ALLOWED THE CAR TO ROLL DOWN THE HILL BACKWARDS INSTEAD OF HOLDING THE CAR IN A STOPPED POSITION. I ASKED MY CAR INSURANCE COMPANY AND FORD MOTOR TO MEET AND HAVE THE CAR ASSESSED FOR MECHANIC FAILURES AFTER THE CRASH SEVERAL TIMES. I WAS TOLD BY THE REPRESENTATIVE AT MY LOCAL FORD DEALERSHIP THAT FORD DID NOT WANT TO LOOK INTO THE PROBLEM BECAUSE THEY DID NOT WANT TO OPEN THEMSELVES UP TO LIABILITY.. ERIE INSURANCE DID NOT WANT TO SPEND THE MONEY INVESTIGATING THE CRASH, IT SHOULD BE FORD MOTOR COMPANY'S RESPONSIBILITY TO LOOK INTO THE CRASH. I ASK ERIE INSURANCE TO HOLD THE CAR AT THE SAVAGE YARD UNTIL EITHER PARTY COULD INVESTIGATE THE PROBLEMS THE CAR HAD OVER THE PAST YEAR AND SUBSEQUENT FAILURE RESULTING IN THE TOTAL LOSS OF MY VEHICLE. FORD MOTOR AND C HARPER FORD BOTH KNEW MY 2011 FORD FIESTA HAD ISSUES OVER THE PAST YEAR WHILE MY CAR WAS ATTEMPTING TO GET FIX(IT WAS AT THE DEALERSHIP

WHILE DRIVING, DRIVER SIDE REAR DOOR CAME OPEN WHILE MAKING A RIGHT TURN, DOOR HAD CHILD SAFETY LOCK ENGAGED. MY DAUGHTER (5 YEAR OLD) WAS IN HER CAR SEAT ON THE REAR LEFT BEHIND DRIVER. I PULLED OVER AND DOOR WILL NO STAY LACHED (CLOSED) I HAD TO USE A STRAP FROM DOOR HANDLE TO DOOR HANDLE TO KEEP CLOSED. MY 5 YEAR OLD HAD HER SEAT BELT ON. THANK GOD I DON'T HAVE AN ISSUE WITH HER AND HER SEAT BELT. BUT I KNOW SOME KIDS TEND TO REMOVE THE SEAT BELT. *TR

TRANSMISSION REPAIRED UNDER RECALL. NOW CAR WILL NOT START, NO LIGHTS,RADIO. BATTERY CHECKED AND CHARGED-NOT ISSUE. *TR

I PURCHASED A 2011 FORD FIESTA ABOUT 2 YEARS AGO. IT HAD 11,000 MILES ON IT AT THAT TIME. IN THE PAST YEAR THE DRIVERS DOOR CATCH AND THE DRIVERS SIDE REAR DOOR CATCH HAVE FAILED. MY LOCAL FORD DEALER REPLACED THE DRIVERS DOOR CATCH AND WE ARE NOW WAITING FOR PARTS FOR THE REAR DOOR CATCH. I AM CONCERNED ABOUT THIS BECAUSE I WAS LUCKY ENOUGH THAT BOTH TIMES THE FAILURE OCCURRED THE VEHICLE WAS NOT MOVING. HOWEVER IF THE VEHICLE HAD BEEN MOVING ( I COMMUTE 40 MILES PER DAY) OR I HAD BEEN INVOLVED IN A COLLISION AND THE DOOR LATCH FAILED IT COULD BE A VERY DIFFERENT STORY. MY GRAND KIDS RIDE IN THIS CAR AND NOW I AM AFRAID TO TAKE THEM IN IT FOR FEAR ANOTHER LATCH MAY FAIL WITH THEM IN THE CAR. THESE LATCHES ARE MADE OF SOME KIND OF PLASTIC, HOW CAN THIS BE SAFE? I LIVE IN THE PHOENIX AREA AND THE VERY HOT SUMMERS HERE DESTROY PLASTIC. THESE PLASTIC DOOR CATCHES ARE UNSAFE. THE DOOR CATCH IS CURRENTLY ON BACKORDER, SO I CAN'T DRIVE THE CAR. I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS PROBLEM? *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE BEGAN TO JERK FORWARD CAUSING THE VEHICLE TO CRASH INTO A DITCH. THE CONTACT SUSTAINED A MINOR INJURY AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

2011 FORD FIESTA SES, MANUAL TRANSMISSION: CAR STARTED STALLING ABOUT 3 OR 4 MOS AGO WHEN I WOULD COME TO A STOP. YESTERDAY, IT STALLED AS I WAS DRIVING!!! NOW I DON'T DARE GET BEHIND THE WHEEL! I BOUGHT THIS CAR IN '11 BRAND NEW AND HAVE HAD NO PROBLEMS WITH IT UNTIL NOW. AND NOW ALL I WANT TO DO IS DUMP IT! *TR

I GOT INTO MY CAR THIS MORNING, AND MY DASH ILLUMINATED THAT A DOOR WAS OPEN. THE LED DISPLAY STATED THAT MY REAR PASSENGER DOOR WAS AJAR. I GOT OUT OF THE CAR AND SURE ENOUGH, MY BACK PASSENGER DOOR WAS OPENED. I TRIED TO CLOSE IT, BUT THE DOOR WOULD SIMPLY BOUNCE OFF THE METAL FRAME, NEVER CLOSING. I SEAT BELTED THE DOOR CLOSED AND CAREFULLY, AND SLOWLY DROVE TO THE DEALERSHIP. I HAD NOT OPENED THE BACK PASSENGER DOOR THE PREVIOUS DAY. THE DOOR WOULD DRIFT OPEN WHILE DRIVING, SO I HAD TO KEEP A FIRM HOLD ON THE SEATBELT TO KEEP IT FROM FLYING OPEN. IT WAS A TERRIFYING EXPERIENCE. I WAS TOLD BY THE DEALER THAT THE PART WOULD NOT BE AVAILABLE FOR SEVERAL DAYS. I HAD TO MISS WORK TODAY AS MY CAR HAS BEEN IN THE DEALERSHIP ALL DAY. I WORK AN HOUR AWAY AND HAVE TO TRAVEL VIA HIGHWAY. I AM WORRIED ABOUT MY SAFETY AS WELL AS THE SAFETY OF DRIVERS AROUND ME. *TR

WHEN I BOUGHT MY CAR A COUPLE OF MONTHS LATER I STARTED HAVING SHATTERING WHEN I WOULD START FROM A STOP. I TOOK IT BACK TO THE DEALER FOR THEM TO TELL ME IT WAS THE NORMAL. THIS PROBLEM CONTINUED FOR A COUPLE MORE MONTHS AND GOT WORSE. AS THE PROBLEM GOT WORSE IT BECAME MORE THAN SHATTERING IT SEEMED LIKE THE CAR WAS SLIPPING AND JUMPING. I THEN TOOK IT BACK AND THEY TOLD ME MY COMPUTER NEEDED UPDATED. THEY UPDATED MY COMPUTER AND A WEEK LATER MY CAR STARTED AGAIN AND IT WAS WORSE. THEY REPLACED MY CLUTCH. I HAD THAT FIXED A ABOUT 10,000 TO 15,000 MILES AGO. NOW MY CAR IS HAVING THE SAME PROBLEM. THIS WILL BE MY SECOND TIME HAVING THE CLUTCH REPLACED. THIS SEEMS UNFAIR TO THE BUYER, BECAUSE AT THE RATE IT IS GOING I WILL HAVE TO HAVE MY CLUTCH REPLACED EVERY 25,000 MILES. AS A CONSUMER FORD NEEDS TO REPLACE THE TRANSMISSIONS OR RECALL ALL OF THE DEFECTIVE ONES. HOW CAN FORD GET AWAY WITH IT AND CHEVY HAVING TO PAY FOR ALL OF THERE MISTAKES. *TR

DRIVER SIDE REAR PASSENGER DOOR OPENED WHILE DRIVING TODAY. IT CAN'T CLOSE SHUT AND CAN'T LOCK. HAD TO SECURE MOVING STRAPS TO BOTH REAR SEAT ARMRESTS TO KEEP DOOR FROM OPENING. AFTER THE SEAT BELT RECALL, TRANSMISSION SEAL RECALL AND THIS, WHAT NEXT? I COMMUTE OVER 100 MILES DAILY I DON'T FEEL SAFE. *TR

WHEN LEAVING WORK, I WENT TO PLACE SOMETHING IN THE BACK SEAT OF MY VEHICLE (DRIVER'S SIDE) AND THEN PROCEEDED TO CLOSE THE DOOR. THE DOOR BOUNCED BACK AND WOULD NOT LATCH TO THE CAR. AFTER TESTING LOCKS AND TRYING TO FIGURE OUT THE PROBLEM, IT APPEARED THE LATCH ON THE DOOR WAS NOT WORKING PROPERLY. A ROPE WAS TIED FROM THE INSIDE HANDLE TO A SEAT IN MY CAR TO PREVENT IT FROM OPENING WHEN I DRIVE. *TR

PASSENGER REAR DOOR WILL NOT LATCH. DOOR JUST BOUNCES BACK WHEN SLAMMED SHUT. THE LATCH MECHANISM HAS FAILED IN THE OPEN POSITION. THE DOOR WILL NOT SHUT AND IS CURRENTLY TIED BACK FROM THE INSIDE. PLEASE GO TO THIS WEBSITE FOR AN EXCELLENT, HIGH LEVEL FAILURE ANALYSIS BY A LAYMAN: HTTP://WWW.FIESTAFACTION.COM/FORUMS/THREADS/44382-REAR-DOOR-LATCH-FAILURE?P=213044#POST213044. *TR

REAR DOOR WILL NOT STAY CLOSED.... DON'T KNOW HOW THE NHTSI CAN LET THIS HAPPEN. WHEN I WAS AT THE DEALER ONE OF THE EMPLOYEES MENTIONED THAT THEY GET THIS COMPLAINT AT LEAST THREE OR FOUR TIMES A DAY. LOOKING THROUGH THE COMPLAINT BOARD I SEE IT COMES UP FREQUENTLY!! PARTS ARE ON BACK ORDER AND WE HAVE TO PAY FOR THE REPAIR. *TR

PASSENGER SIDE FRONT DOOR LATCH SUDDENLY STOPPED WORKING. DROVE CAR IN THE MORNING AND HAD NO ISSUES WITH THAT, OR ANY OTHER, DOOR. AFTER RETURNING HOME FOR A COUPLE OF HOURS, HAD TO MAKE ANOTHER TRIP WITH A PASSENGER. AS WE WERE PULLING OUT FROM MY DRIVEWAY, I NOTICED A WARNING IN THE MESSAGE CONSOLE SAYING THE PASSENGER DOOR WAS AJAR. SURE ENOUGH, A SIMPLE PUSH OF THE DOOR OPENED IT WIDE. AFTER SOME TINKERING, WE NOTICED THE DOOR LATCH WAS NOT ACTUALLY LOCKING INTO PLACE. THE MECHANISM MOVED AS IT SHOULD, BUT WOULDN'T LOCK AND STAY IN PLACE UNTIL HANDLE WAS PULLED. THIS SEEMS TO BE A VERY COMMON ISSUE, AS A FIVE MINUTE GOOGLE SEARCH REVEALED NUMEROUS COMPLAINTS WITHIN THE LAST FEW WEEKS WITH PEOPLE EXPERIENCING THIS SAME PROBLEM. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE. FORD NEEDS TO FIX THIS DEFECT AS SOON AS POSSIBLE! UPDATED 12/11/14 *BF

MY CAR HAS MALFUNCTIONED AND BEEN "REPAIRED" THREE TIMES. EACH TIME THE CAR MALFUNCTIONED, THE GAS PEDAL STOPPED WORKING AND THE CAR BEGAN TO SLOW. THE GEAR INDICATOR LIGHT SWITCHED FROM D TO P AND BACK AGAIN, OVER AND OVER. THE CHECK ENGINE LIGHT STARTED BLINKING AND LATER TURNED SOLIDLY ON. SINCE IT WAS JUST COASTING, I HAD TO PULL OVER THE CAR AND IN EACH CASE I WAS LUCKY ENOUGH TO BE IN AN AREA WITH A DECENT BREAKDOWN LANE. AT ONE POINT WHEN THE MECHANICS WERE PULLING THE VEHICLE INTO A BAY, IT STARTED DOING THIS AND THE REVERSE LIGHTS ALSO STARTED BLINKING. IN ADDITION, IT JERKED BACK INTO DRIVE, JUMPING FORWARD. THANKFULLY NO ONE WAS CLOSE TO IT. SO FAR THE REPAIRS HAVE INCLUDED AN IGNITION COIL PACK, SPARK PLUGS AND WIRES, REPLACING TWO BOLTS AND REPROGRAMMING, AND REPLACING THE TRANSMISSION CONTROL MODULE FOR A GRAND TOTAL OF OVER $2,000. *TR

THIS CAR HAS BEEN NOTHING BUT TROUBLE SINCE I BOUGHT IT. IT HAS BEEN IN THE SHOP FOR TRANSMISSION ISSUES FOR THE LAST TWO WEEKS. NOT TO MENTION IT WAS IN THE SHOP FOR TWO MONTHS AFTER ONLY HAVING IT FOR TEN DAYS. FORD HAD THE CLUTCH ON BACK ORDER AND IT TOOK ABOUT TWO MONTHS FOR THE PART TO COME IN. IT JERKS VICIOUSLY AND I HAVE TO FLOOR THE GAS TO GET UP A HILL. THERE ARE TIMES WHEN THE CAR STICKS IN GEAR AND WON'T SHIFT AND WHEN IT FINALLY DOES IT JERKS FORWARD AND I'M AFRAID I'M GOING TO REAR END SOMEONE. THE FORD TECHNICIAN IS TELLING ME HE CAN'T EXACTLY POINT OUT WHAT THE ISSUE IS AND IS HAVING TO GET ASSISTANCE FROM OUTSIDE FIRST TECHS AND CORPORATE. IT'S A SAFETY ISSUE AND FORD NEEDS TO RECALL THIS CAR INSTEAD OF JUST EXTENDING THE WARRANTY ON THE DEFECTIVE TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

AFTER LEAVING THE GROCERY STORE WITH MY 5-YEAR OLD DAUGHTER, I SECURED MY CHILD IN HER SEAT AND BUCKLED HER THEN CLOSED THE DOOR. AS WE WERE DRIVING THROUGH THE PARKING LOT I MADE A TURN AND HER DOOR FLEW OPEN AND HER TOY AND DRINK FELL OUT OF THE CAR. I STOPPED THE CAR TO INVESTIGATE AND THE DOOR WOULD NO LONGER LATCH AND COULD NOT BE SECURED CLOSED. THANK GOODNESS FOR SEAT-BELTS AND THAT NO PEDESTRIANS WERE NEARBY TO BE HIT BY THE FLYING DOOR OR WHO KNOWS WHAT COULD BE DONE. I HAVE READ SEVERAL COMPLAINTS FROM OTHER FORD DRIVERS HAVING THE SAME ISSUE AND AM STUNNED THAT THERE IS NOT A RECALL. THE CAR IS ABSOLUTELY UN-DRIVABLE AND UNSAFE DUE TO A FAULTY PART. *TR

PASSENGER SIDE REAR DOOR LATCH AND LOCK ASSY FAILS TO KEEP DOOR CLOSED. ONE MORNING I WAS LOADING THE CAR AND PUTTING STUFF IN THE BACK SEAT. WHEN I CLOSED THE DOOR IT FAILED TO STAY SHUT AND SECURE AND THE DOOR LOCK WOULD NOT WORK. I USE BUNGEE CORDS TO KEEP THE DOOR CLOSED. I TALKED TO MY LOCAL FORD DEALER ABOUT ANY. RECALLS OR SERVICE BULLETINS RELATING TO THE DOOR CATCH/ LOCK FAILURE. THEY SAID NOTHING EXIST YET ON MY CAR. *TR

MY DAUGHTER WAS DRIVING DOWN A MAJOR INTERSTATE AT 70 MPH AND WHEN SHE SLOWED DOWN FOR SLOWER TRAFFIC AND THE CAR STOPPED. THE MOTOR SHUTOFF AND COASTED TO A STOP (SHE SAID IT JOLTED TO A STOP IN ABOUT 20 FEET). THE TRAFFIC WAS VERY HEAVY SO SHE TRIED TO GET TO THE SHOULDER BUT COULDN'T MAKE IT, SHE TURNED ON HER HAZARDS AND PUT THE CAR IN NEUTRAL AND TRIED TO RESTART (DIDN'T RESTART) THEN PUT IT INTO PARK TO RESTART (DIDN'T RESTART) SO THEN TRIED TO TAKE IT OUT OF PARK TO MOVE THE CAR (PUSHING TO THE SHOULDER) BUT BECAUSE OF THE WAY THE SYSTEM IS DESIGNED THE CAR WOULDN'T COME OUT OF PARK. SHE EVEN TRIED TO RELEASE THE TRANSMISSION MANUALLY BUT BECAUSE THERE WAS NO POWER TO THE SOLENOIDS, IT WOULD NOT RELEASE AND SO LEFT THE CAR IN THE MIDDLE OF THE FREEWAY AND CALLED THE POLICE AND TOW TRUCK. I HAVE HAD THIS CAR IN MULTIPLE TIMES FOR A FLASH UPGRADE BUT STILL DOES THE STUMBLING AND HESITATION. THIS CAR HAS ALSO HAD THE WATER PUMP REPLACED AS WELL AS MINOR FIT AND FINISH *TR

ARRIVED HOME AFTER PICKING UP DRY CLEANING AND PLACING IT ON BACK SEAT, VIA BACK DRIVER'S SIDE DOOR. OPENED DOOR TO RETRIEVE CLOTHES, DOOR WOULD NOT LATCH SHUT. HAD TO HAVE MY SON SIT IN BACK SEAT AND HOLD DOOR, WHILE I DROVE TO DEALERSHIP, AS THE DOOR WOULD SWING OPEN WHEN I MADE A TURN. TURNS OUT, CAR WAS FOUR DAYS OUT OF WARRANTY, NECESSITATING MY PAYING THE FULL REPAIR COST. BY THE WAY, I WAS TOLD BY THE SERVICE ADVISOR THAT HIS WIFE'S FIESTA WAS IN THE SHOP FOR THE SAME PROBLEM AND SHE WAS THREE DAYS OUT OF WARRANTY. PART WAS BACKORDERED. HE TOLD ME FORD IS AWARE THAT THIS IS A PROBLEM, BUT HASN'T MADE IT A RECALL. COST ME $300+ TO FIX. FORD NEEDS TO STEP UP AND COVER/REIMBURSE OWNERS! *TR

THIS MORNING AT 6:00 AM AS I DROP MY SON OFF TO THE BABYSITTERS TO GO TO WORK IN MY BEAUTIFUL GREEN SES 2011 FIESTA. I SHUT MY BACK PASSENGER DOOR AND IT DIDN'T CLOSE? LUCKILY I HAD 2 BUNGIE CORDS TO HOLD IT CLOSED AS I DROVE TO A DEALERSHIP TO GET IT FIXED.4 HOURS LATER AND A RENTAL CAR. BERGE FORD CALLS ME AND TELLS ME THE PART ISN'T IN TOWN(MESA AZ) AND ISN'T AVAILABLE ANY WHERE TILL AUGUST 25TH 2014 3.5 WEEKS AWAY AND NOW I HAVE NO CAR FOR 3.5 WEEKS. AT THE DEALERSHIP THEY STATE THAT THE REASON IT WILL TAKE SO LONG, IS BECAUSE THE PAST IS ON BACK ORDER.THEY STATE THAT THERE HAS BEEN MULTIPLE CAR'S THAT HAVE BEEN BROUGHT TO THE DEALERSHIP WITHIN THE PAST COUPLE WEEKS WITH THE SAME ISSUE. MORE THEN TWO CARS A WEEK THEY ARE SEEING,BUT NO RECALL?THERE SOUND'S LIKE THERE'S A PROBLEM?! THERE'S NO WAY TO KEEP THE DOOR SHUT AND THE VEHICLE IS UNSAFE TO DRIVE. *TR

I OWN A 2011 FORD FIESTA. THE CAR HAS LEFT ME STRANDED ON THE SIDE OF THE ROAD 4 TIMES. 3 OUT OF THE 4 TIMES I BROKE DOWN I WAS RIGHT IN THE MIDDLE OF RUSH HOUR TRAFFIC IN NEW ORLEANS! NOT GOOD! I COULD HAVE BEEN KILLED, OR KILLED SOMEONE ELSE. TWICE I'VE HAD TO WAIT ON THE SIDE OF THE INTERSTATE FOR 2.5 HOURS WAITING FOR A TOW TRUCK WHEN I WAS SUPPOSED TO PICK UP MY 11 YEAR OLD FROM CAMP. I'VE MISSED WORK, MY SON HAS BEEN STRANDED, AND I JUST DO NOT FEEL SAFE IN THIS CAR. IT'S BEEN IN THE SHOP 4 TIMES NOW AND THEY'VE WORKED ON IT 3 TIMES. THE FIRST TIME IT BROKE DOWN I BROUGHT IT TO FORD AND THEY KEPT IT FOR ONE DAY BUT THEY DIDN'T GET TO WORK ON IT BECAUSE I WAS HAVING PROBLEMS WITH MY EXTENDED WARRANTED, WHICH IS THROUGH NISSAN. THE 2ND TIME I WAS TOLD THE CLUTCH WENT OUT IN THE DUAL TRANSMISSION DUE TO TRANSMISSION FLUID LEAKING ON A COMPONENT IN THE CAR. THEY TOOK MY TRANSMISSION OUT, REPLACED THE CLUTCH, ACCIDENTALLY BUSTED OUT MY WINDSHIELD IN THE PROCESS, THEN GAVE THE CAR BACK. NOT TOO LONG AFTER I GOT IT BACK, IT BROKE DOWN AGAIN. THEY SAID IT WAS THE COMPUTER THAT OPERATES THE TRANSMISSION. THEY DID UPDATES ON THE COMPUTER AND GAVE IT BACK TO ME. THE VERY NEXT DAY IT BROKE DOWN AGAIN AND IS NOW SITTING BACK AT FORD IN SLIDELL. AT THIS POINT I DON'T EVEN THINK THEY KNOW WHAT TO DO WITH IT. I THEN FILE A COMPLAINT WITH FORD AND THEY SAY THERE'S NOTHING THEY CAN DO? SO I'M JUST STUCK WITH THIS BROKEN CAR FROM FORD THAT IS ONLY A FEW YEARS OLD? MY SON WAS WITH ME ONE O

DRIVING ON THE INTERSTATE AND MY CAR WOULD NOT ACCELERATE .THE CLUTCH WHICH IS A AUTO SHIFT CLUTCH WOULD NOT DISENGAGE HAD TO PULL OVER BETWEEN ON RAMP AND FLOWING TRAFFIC. RESTARTED CAR A COUPLE OF TIMES AND FINNA LOL WORKED OK. I CALLED MY DEALERSHIP SERVICE DEPT. AND THEY SAID TO TAKE IT TO NEAREST FORD SERVICE DEPT..CODES WERE SHIFT FORK POSITION CIRCUIT P2832 P2877CLUTCH B DISENGAGING SLOW AND SHIFT FORKA POSITION CIRCUIT RANGE/PERFORMANCE PERMANENT.THIS COULD BE A DANGEROUS ISSUE I'M GLAD WAS DRIVING AND NOT MY DAUGHTER. *TR

BACK PASSENGER DOOR LOCK SUDDENLY WOULD NOT CATCH. WARRANTY HAD EXPIRED 3 MONTHS AGO ALTHOUGH MILEAGE ONLY 28000. I TOOK IT TO 2 DEALERS. ONE TOLD ME THAT THEY HAVE SEEN AT LEAST 70 CARS WITH THIS PROBLEM AND THAT THERE HAVE BEEN SO MANY THAT THE PARTS ARE ON BACK ORDER. AT THE OTHER DEALERSHIP THE CUSTOMER SERVICE REP TOLD ME THAT HE HAD ALREADY SEEN ABOUT 5 IN THE LAST MONTH, IN FACT THERE WAS ANOTHER VEHICLE THERE THAT DAY WITH THE SAME ISSUE, ONLY IT WAS A DIFFERENT FORD MODEL. MY LATCH FAILURE WAS UNUSUAL BECAUSE IT FAILED AFTER THE WARRANTY HAD EXPIRED. MOST ARE FAILING UNDER WARRANTY. ONE DEALERSHIP QUOTED ME $600 TO FIX. THE OTHER DEALERSHIP GAVE ME A BREAK SINCE THERE WAS SUCH LOW MILEAGE AND DISCOUNTED IT TO $100. I SUSPECT THAT THIS LOCK FAILURE IS HAPPENING TO TENS OF THOUSANDS OF CARS, BUT NHTSA IS NOT HEARING ABOUT IT BECAUSE IT IS HAPPENING UNDER WARRANTY. *TR

WHILE I WAS DRIVING THE BACK DRIVERS SIDE DOOR FLEW OPEN. I HAD JUST RECENTLY PUT SOME PACKAGES IN THE BACK SEAT AND SHUT THE DOOR. TO MY KNOWLEDGE THE DOOR WAS CLOSED. IT APPEARED TO BE ANYWAYS. I TOOK IT IN TO BERGE FORD DEALERSHIP TWO DAYS LATER. THEY TOLD ME I NEEDED A NEW LATCH. THEY SAID THIS HAS BEEN HAPPENING SO MUCH IN THE FORD FIESTA'S AND FORD FOCUS THAT THEY HAVE A HARD TIME GETTING THE PARTS. APPARENTLY, THERE HAVE BEEN SOME RECALLS, BUT JUST NOT ON MY YEAR OF CAR. THEY SUGGESTED I GET ASSISTANCE FROM FORD MOTOR CO. SO A CLAIM WAS FILED. AFTER CALLING FORD EVERY DAY FOR A WEEK THEY FINALLY GAVE ME ANY ANSWER ON JULY 30TH. THEY ARE GOING TO PAY FOR A NEW LATCH, BUT THERE HASN'T BEEN A RECALL AS YET. MY CONCERN, IS IF THAT A CHILD WAS IN THE BACKSEAT AN INJURY OR DEATH COULD HAVE OCCURRED BECAUSE THE DOOR DOES APPEAR TO BE CLOSED WHEN SHUTTING IT. IT IS ALSO CONCERNING THAT THIS IS AN ONGOING PROBLEM WITH THESE LATCHES ACCORDING TO NOT ONLY THE DEALER, BUT FORD MOTOR CO. CUSTOMER SERVICE MANAGER AS WELL. *TR

WHILE I WAS DRIVING THE BACK DRIVERS SIDE DOOR FLEW OPEN. I HAD JUST RECENTLY PUT SOME PACKAGES IN THE BACK SEAT AND SHUT THE DOOR. TO MY KNOWLEDGE THE DOOR WAS CLOSED. IT APPEARED TO BE ANYWAYS. I TOOK IT IN TO BERGE FORD DEALERSHIP TWO DAYS LATER. THEY TOLD ME I NEEDED A NEW LATCH. THEY SAID THIS HAS BEEN HAPPENING SO MUCH IN THE FORD FIESTA'S AND FORD FOCUS THAT THEY HAVE A HARD TIME GETTING THE PARTS. APPARENTLY, THERE HAVE BEEN SOME RECALLS, BUT JUST NOT ON MY YEAR OF CAR. THEY SUGGESTED I GET ASSISTANCE FROM FORD MOTOR CO. SO A CLAIM WAS FILED. AFTER CALLING FORD EVERY DAY FOR A WEEK THEY FINALLY GAVE ME ANY ANSWER ON JULY 30TH. THEY ARE GOING TO PAY FOR A NEW LATCH, BUT THERE HASN'T BEEN A RECALL AS YET. MY CONCERN, IS IF THAT A CHILD WAS IN THE BACKSEAT AN INJURY OR DEATH COULD HAVE OCCURRED BECAUSE THE DOOR DOES APPEAR TO BE CLOSED WHEN SHUTTING IT. IT IS ALSO CONCERNING THAT THIS IS AN ONGOING PROBLEM WITH THESE LATCHES ACCORDING TO NOT ONLY THE DEALER, BUT FORD MOTOR CO. CUSTOMER SERVICE MANAGER AS WELL. *TR

REAR RIGHT PASSENGER DOOR WILL NOT LATCH SHUT. HAVE READ OTHER INSTANCES OF THIS PROBLEM. DOOR HAS NOT BEEN DAMAGED AND IS NOT USED FREQUENTLY. *JS

THE CAR WILL STALL WHEN LEAVING FROM A STOP. IT HAS HAPPENED APPROXIMATELY 12 - 15 TIMES SINCE THE FIRST OCCURRENCE. DEALER IS UNABLE TO FIND THE PROBLEM AS NO CODES ARE THROWN. I AM FRUSTRATED AND SCARED AS I AM AFRAID IT WILL STALL IN THE MIDDLE OF AN INTERSECTION. *JS

CAR MADE HORRIBLE GRINDING NOISE, LOST POWER AND WENT INTO NEUTRAL WHILE DRIVING DOWN HIGHWAY AT 55 MPH. LUCKILY THERE WAS A PLACE TO PULL OFF THE ROAD BEFORE I WAS CREAMED BY A SEMI TRUCK. TURNED CAR OFF AND BACK ON, CHECK ENGINE LIGHT CAME ON, CAR WOULD NOT START. LET SIT FOR 10 MINS OR SO, FINALLY GOT CAR STARTED, DROVE STRAIGHT TO DEALERSHIP. THEY SAID IT NEEDED A NEW TRANSMISSION CONTROL MODULE. BEEN WAITING FOR OVER A MONTH FOR ONE AS THERE ARE 3000+ ON BACK ORDER. THIS IS A HUGE SAFETY CONCERN AND I DO NOT UNDERSTAND WHY THERE IS NOT A RECALL FOR THESE TRANSMISSIONS!!!! I'VE BEEN WITHOUT TRANSPORTATION TO WORK FOR OVER A MONTH AND HAVE HAD TO BUM RIDES FROM FRIENDS AND FAMILY. *JS

WE WERE ENTERING VEHICLE READY TO LEAVE WHEN REAR BACK PASSENGER DOOR LATCH FAILED TO SECURE .UPON INVESTIGATION WE FOUND MANY SIMILAR COMPLAINTS REGARDING THIS SAFEY CONCERN.CONTACTED FORD TOLD NO RECALL THOUGH THEY DID ADMIT THEY HAVE RECEIVED SOME COMPLAINTS. UPDATED 4/24/2015 *JS

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE POWER DOOR LOCKS FAILED TO SECURE AND LOCK THE VEHICLE INTERMITTENTLY. THE CONTACT ENTERED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS NOT CLOSING NOR LOCKING. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THEN THE FRONT DRIVER SIDE DOOR LATCH BEGAN EXHIBITING THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE CONSUMER STATED THE LEFT REAR DOOR LATCH WOULD NOT LATCH. IN ORDER TO DRIVE THE VEHICLE TO THE DEALER, HE HAD TO TIE A ROPE AROUND THE DOOR OVER THE ROOF TO OTHER SIDE. THE DEALER REPLACED THE LATCH. ON JULY 25, 2014, AS THE CONSUMER STARTED TO DRIVE, THE DRIVER SIDE DOOR SUDDENLY OPENED. AGAIN, IT WOULD NOT LATCH. THE DEALER REPLACED THE LATCH AGAIN. UPDATED 08/28/14 UPDATED 9/4/14*CN UPDATED 09/15/14

WHEN LEAVING THE GROCERY STORE, I NOTICED THAT THE INDICATOR SHOWED THAT THE REAR DRIVER DOOR SHOWED OPEN. WE TRIED CLOSING IT BUT IT WOULDN'T CLOSE. I DROVE HOME WHILE MY PASSENGER HELD THE BACK DOOR CLOSED. ON THE FOLLOWING MONDAY, I TOOK THE CAR IN TO THE DEALERSHIP. AFTER A FEW HOURS, THEY CONTACTED ME AND SAID THE PART WAS ON BACKORDER AND THAT IT WOULD BE IN AT THE END OF THE WEEK. I TALKED TO THE PERSON ON WED. AND THEY SAID THE PART WAS ON THE TRUCK AND WOULD BE THERE ON FRIDAY SO I MADE AN APPT. TO BRING MY CAR BACK TODAY. AFTER 5 HOURS AT THE DEALERSHIP, THEY TOLD ME THAT THE PART WAS ON BACKORDER UNTIL MID-AUGUST AND THAT 2 OTHER PEOPLE BROUGHT IN THE SAME CAR TODAY WITH THE SAME PROBLEM. *JS