TRUCK WAS TAKEN TO GREEN FORD PEORIA IL. FOR RECALL ON THE CRANKCASE VENTILATION RECALL. AFTER RECEIVING MY TRUCK BACK THE NEXT DAY TRUCK THREW ANOTHER ENGINE LIGHT ON AND TRUCK WAS RETURNED THAT DAY TO FIND REDUCTANT HEATER CODE WAS SHOWING. MY TRUCK OF COURSE IS A 2016 F350 WITH THE 6.7 FOUND RECALLS FOR PREVIOUS YEARS BUT NOT THIS TRUCK YEAR, SAME EXACT ISSUE. I LEFT THE DEALERSHIP PREPARING TO ENTER THE HIGHWAY, TRUCK WAS STILL UNDER FULL POWER AS I MERGED INTO HEAVY TRAFFIC SPEEDING UP TO MERGE THE TRUCK LOST POWER. I NEARLY WAS REAR-ENDED AS THE TRAFFIC WAS MOVING AT 70 MPH. I WAS ABLE TO THROW MY FLASHERS ON AND GET TO THE SIDE OF THE ROAD. AFTER SPEAKING WITH THE ADVISOR AT GREEN FORD I WAS TOLD MY TRUCK WENT INTO LIMP MODE. I PURCHASED THE TRUCK USED WITH 92K MILES AND HAVE ONLY PUT 3K ON IT SINCE. I'M VERY DISSAPOINTED IN THIS ISSUE AS I'VE SEEN IT'S A VERY COMMON THING TO HAPPEN. THE RECALL SHOULD BE EXTENDED TO THE 2016 6.7 JUST AS THE PREVIOUS YEARS
2016 Ford F-350 SD complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
WHILE TRAVELING HIGHWAY SPEEDS (60MPH-80MPH), STEERING AND TRUCK START SHAKING VIOLENTLY (DEATH WOBBLE) UNTIL SLOWING TO ~20MPH. SHAKING IS TRIGGERED INSTANTANEOUSLY AFTER DRIVING OVER A DEPRESSION-TYPE BUMP WHILE IN A LEFT HAND CURVE. PROBLEM IS MOST LIKELY CASTOR ALIGNMENT NEEDING ADJUSTING (SEE FORD TSB 18-2268) OR, LESS LIKELY, STEERING LINKAGE DAMPER.
FORD DEATH WOBBLE, DEFECT IN FRONT STEERING DAMPING SHOCK CAUSES TRUCK TO SEVERELY START SHAKING WHEN 1 WHEEL HITS RIPPLE IN ROAD. YOU CANT STOP THE VIOLENT SHAKING OF TRUCK WITHOUT ALMOST STOPPING TRUCK. IT SHAKES ENTIRE TRUCK. HAPPENS ON HIGHWAYS WITH RIPPLES IN PAVEMENT OR UNEVEN PAVEMENT AT SPEEDS AROUND 60 MPH OR HIGHER. FORD WILL NOT DO ANYTHING ABOUT IT. DEALERSHIP PUTS AFTER MARKET DUAL STEERING STABILIZER KIT ON FRONT END AT PRICE OF $600.00
STARTED MY 2016 F350 SUPER DUTY 6.7 DIESEL ON A FREEZING MORNING AND DROVE TO WORK. AT LUNCH I STARTED THE VEHICLE AND ABOUT 3 MILES INTO MY DRIVE A SLOW SPEED THE CHECK ENGINE LIGHT CAME ON. I WENT TO A LOCAL AUTO ZONE FOR ENGINE CODE DIAGNOSTICS AND THE READER SHOWED CODE P20BA. THIS CODE INDICATES THERE IS AN ISSUE WITH THE EMISSIONS DEF SCR FLUID HEATER - EMISSIONS RELATED. I HAVE NOT HAD THE OPPORTUNITY TO TAKE MY VEHICLE TO A FORD DEALER AS THEY ARE COMPLETELY BOOKED FOR SERVICE CALLS. I SEARCHED THE INTERNET AND FOUND A RECALL FOR THIS ISSUE IN PRIOR YEAR MODELS OF THE SAME VEHICLE YEARS 2011-2015. THERE IS NO INDICATION OF A CURRENT RECALL FOR THE 2016 YEAR MODEL SO WILL LIKELY HAVE TO PAY UPWARDS OF $1200 (SEARCH INFORMATION INDICATION) TO GET THIS EMISSION REPAIR COMPLETED ON A VEHICLE WITH ~60K MILES. SINCE THE BODY STYLE AND ENGINE CHANGES FOR THIS FORD SUPER DUTY MODEL DID NOT CHANGE UNTIL 2017 I'M HOPING THIS RECALL WILL BE EXTENDED TO THE 2016 YEAR MODELS AS THIS SEEMS TO BE AN ONGOING ISSUE WITH OTHER OWNERS. THE RECALL I AM REFERRING TO IS FORD CUSTOMER SATISFACTION PROGRAM 18M01. THE ATTACHED PICTURE MILAGE IS NOT REPRESTETATIVE OF THIS VEHICLE, THE VEHICLE HAS ABOUT 60K MILES ON IT. THANKS FOR YOUR CONSIDERATION.
I STARTED MY TRUCK AND STARTED DOWN MY DRIVEWAY. THE STEERING WHEEL WAS VERY HARD TO TURN SO I ATTEMPTED TO STOP AND THE POWER BRAKES WERE OUT AS WELL AND ONLY HAD MANUAL BRAKES SO I HAD TO PULL THE STEERING WHEEL HARD TO TURN AND PRESS THE BRAKES VERY HARD TO STOP THE TRUCK. I STOPPED THE TRUCK, TURNED IT OFF THEN BACK ON AND THE STEERING WHEEL WITH A WHINE AND THE BRAKES WORKED BUT NOT FULLY. IT FELT LIKE THE ABS WAS ATTEMPTING TO KICK IN WHEN PRESSING THE BRAKE PEDAL. I TOOK THE TRUCK TO THE DEALERSHIP AND THEY SAID THE POWER STEERING PUMP WENT OUT AND NEEDS REPLACED. THE TRUCK HAS 29, 618 MILES.
THE REDUCTANT HEATER RECALL NEEDS TO EXTEND TO AT LEAST MY 2016 TRUCK. THEY HAVE HAD EXCESSIVE FAILURES. MY LAST TRUCK WAS INCLUDED IN THE RECALL (WARRANTY EXTENSION-PROGRAM 18M01). THIS RECALL WAS GIVEN IN 2018 AND THEY SHOULD HAVE INCLUDED MORE THAN JUST 2012 TO 2015.
WHEN THE VEHICLE SPEED IS BETWEEN 40-45 MPH THE VEHICLE HAS A NOTICEABLE VIBRATION. I'VE HAD THE VEHICLE CHECKED AND HAVE THE LIFETIME BALANCE/ROTATION AND ALIGNMENT WITH FIRESTONE. I HAVE ALSO TAKEN IT TO THE FORD DEALER AND THEY SAID THERE IS NOTHING WRONG WITH IT. CONTINUES TO DO THIS SINCE I'VE OWNED IT, BOUGHT USED FROM CARMAX.
WHILE DRIVING THE VEHICLE IT SHAKES VIOLENTLY CAUSING LOSS OF CONTROL OF VEHICLE. THIS IS ALSO KNOWN AS A DEATH WOBBLE.
DRIVING AT HIGHWAY SPEEDS HITTING BUMPS OR UNEVEN PAVEMENT, UNCONTROLLABLE, VIOLENT STEERING WHEEL SHAKING OCCURRED . FORD DEALERSHIP SAID A SHOCK WAS LOOSE AND TIGHTENED. A FEW WEEKS LATER IT HAPPENED AGAIN. FORD DEALER DOES ALL MY SERVICE WORK. THEY DID NOT RECOMMEND ANY FRONT END WORK, SAID IT LOOKED GOOD.
I WAS DRIVING THE VEHICLE STRAIGHT AT ABOUT 60 MPH ON A HIGHWAY WHEN THE VEHICLE START TO SHAKE ROUGHLY IN AN OSCILLATING STYLE, APPARENTLY KNOWN AS THE "DEATH WOBBLE". MAINTAINING CONTROL OF THE VEHICLE WAS EXTREMELY DIFFICULT AND REQUIRED A CONSIDERABLE AMOUNT OF FORCE TO KEEP THE VEHICLE STRAIGHT AND NOT CRASHING INTO OTHER CARS OR HIGHWAY WALLS. THE ONLY WAY TO STOP THIS WAS TO SLAM ON THE BRAKES AND BRING THE VEHICLE TO A COMPLETE STOP ON A HIGHWAY.
THE FRONT SUSPENSION EXHIBITS WHAT IS COMMONLY REFERRED TO AS "DEATH WOBBLE". THE VEHICLE HAS HAD THE FRONT SHOCKS REPLACED, AND IT STILL OCCURRED. THE DEALER INDICATED TO REPLACE THE TIRES DUE TO CUPPED TREAD CAUSED BY THE WORN-OUT SHOCKS. THIS WAS DONE. THE VEHICLE HASN'T HAD THE DEATH WOBBLE IN THE 100 MILES SINCE. HOWEVER, THE SERVICE WRITER AT THE DEALERSHIP SAID THAT "YOU CAN TELL IT STILL WANTS TO, BUT IT HASN'T YET". I GET THE SAME SENSATION WHEN I DRIVE THE VEHICLE. OUR HIGHWAY SPEEDS HERE ARE 65 MPH, AND OUR INTERSTATE SPEEDS ARE 80 MPH. PRIOR TO THE TIRES BEING REPLACED, A DRIVER EXPERIENCED THE DEATH WOBBLE IN A SITUATION THAT'S WORTH REPORTING. THE DRIVER WAS TRAVELING ON A STRAIGHT STRETCH OF 65 MPH TWO-LANE HIGHWAY WHEN DEATH WOBBLE OCCURRED. THE STEERING WHEEL WAS NOT ABLE TO BE HELD ONTO, AND THE VEHICLE CROSSED THE CENTER LINE INTO THE ONCOMING LANE OF TRAFFIC. THIS COULD HAVE RESULTED IN A FATAL HEAD ON COLLISION. I BELIEVE FORD IS AWARE OF THE REGULAR OCCURRENCE OF DEATH WOBBLE IN THESE TRUCKS, BUT THEY ARE EITHER INCAPABLE OF FIXING THEM, OR THEY DON'T WANT TO FOR FINANCIAL REASONS. THIS IS UNACCEPTABLE FROM A SAFETY STANDPOINT IN MY OPINION. I CANNOT AGREE THAT CUPPED TIRES OR WORN OUT SHOCKS ARE AN ACCEPTABLE TRIGGER FOR DEATH WOBBLE THAT HAS THE POTENTIAL TO LEAD TO A HEAD-ON COLLISION. IT'S MY BELIEF THAT MORE TOLERANCE SHOULD BE ENGINEERED INTO VEHICLES SO THAT PEOPLE WHO CAN'T OR SIMPLY DON'T MAINTAIN THEIR VEHICLES WILL NOT BE CAUSING AVOIDABLE FAT
WHILE TRAVELING FREEWAY SPEED, HITTING A BUMP ON THE ROAD CAUSES AN UNCONTROLLABLE SHAKE IN THE FRONT END AND CAUSES THE TRUCK TO GO TOWARDS THE LEFT, THAT ONLY GOES AWAY AFTER HITTING THE BRAKES AND SLOWING DOWN 10-15 MPH. A REPRESENTATIVE FROM FORD CALLS IT THE "DEATH WOBBLE." I HAD THE TRUCK INTO FORD BEFORE THE WARRANTY EXPIRED AND THEY REPLACED A STEERING STABILIZER SHOCK, BUT THE PROBLEM NEVER WENT AWAY TOTALLY. FORD CONFIRMED THE PROBLEM, AND DIAGNOSED IT AS TRACK BAR BALL JOINT WORN, EXCESSIVE PLAY, SHIMMY SHOCK WORN. THE DEALER IS AWARE OF THE DEFECT IN THEIR TRUCKS, BUT REFUSED TO TAKE RESPONSIBILITY FOR IT AND SAID IT'S JUST BECAUSE THE PARTS WERE WORN OUT. THEY DIDN'T SAY ANYTHING ABOUT ANY PARTS BEING WORN WHEN THEY REPLACED THE STEERING SHOCK, LESS THAN 10000 MILES BEFORE. VEHICLE WAS UNSAFE TO DRIVE WITH THE "DEATH WOBBLE." KEN GARFF FORD WAS WILLING TO PAY FOR THE OEM PARTS TO BE REPLACED, AND NOW THE DEATH WOBBLE IS GONE. HOWEVER, FORD HAS KNOWN ABOUT THIS PROBLEM FOR 15 YEARS AND REFUSES TO TAKE RESPONSIBILITY FOR THE DEFECT.
FORD CALLS IT A DEATH WOBBLE THEY SAY IT'S A COMMON PROBLEM. SAD WHEN DEALERSHIP TELLS YOU THAT. STEERING STABILIZER SEVERAL OTHER PARTS WILL NEED TO BE BOUGHT TO REPAIR THIS PROBLEM. WOBBLE OUT OF CONTROL ON THE HIGHWAY CAN'T UNDERSTAND HOW THEY CAN HAVE SUCH UNSAFE PARTS THAT COULD KILL SEVERAL PEOPLE. SAD!
HAD TRUCK TAKEN IN SEVERAL TIMES REGARDING LOSS OF ANTI FREEZE TOLD THEM EVERY TIME I THOUGHT IT WAS THE INTER OILER. THEY REPLACED OTHER THINGS SAID THEY HAD TO DO AS MANUFACTURERS SAID. AFTER SEVERAL ATTEMPTS WITH NO LUCK. IT FINALLY RAN OUT OF WARRANTY. THEY THEN REPLACED A EGR COOLER AND SAID THAT WAS IT CHARGED ME FOR IT THREE DAYS LATER THE CONNECTING ROD WENT THROUGH THE SIDE OF THE MOTOR AND BROKE THE CRANK IN SEVERAL PLACES AS THEY SAID IT WAS OUT OF WARRANTY AND TRIED TO SAY I WOULDN'T LEAVE IT WITH THEM LONG ENOUGH THEY WOULD NOT STAND BEHIND ANY OF IT INCLUDING CHARGING ME FOR AN EGR COOLER THAT HAD NOTHING WRONG WITH IT. TOLD ME THEY HAD NO IDEA WHAT HAPPENED TO IT NEVER SEEN ANYTHING LIKE THAT BEFORE. THEY HAD THE HEAD PULLED AND WHAT I SAY WAS VERY EVIDENT THAT ANTIFREEZE HAD FLOOD A CYLINDER AND LOCKED IT UP. CAN'T BELIEVE I AM THE ONLY ONE THIS HAS HAPPENED TO. I DO HAVE PHOTOS AND PARTS IF NEEDED.WAS IN MOTION DATE MOTOR BLEW UP IS APPROXIMATELY CAN GET EXACT IF NEEDED
I AM EXPERIENCING A PROFOUND "DEATH WOBBLE" IN THE FRONT END. WHEN DRIVING ON THE HIGHWAY AND GOING OVER UNEVEN PAVEMENT, AN UNCONTROLLABLE DEATH WOBBLE OCCURS AND THE WHOLE FRONT END SHAKES VIOLENTLY (CAUSING THE TIRES TO SKIP ON THE PAVEMENT SURFACE-LOOSING TRACTION) AND THIS "RHYTHM" CANNOT BE CONTROLLED UNTIL THE SPEED IS BROUGHT BELOW 25 MILES AN HOUR. THIS IS ESPECIALLY DANGEROUS IN A CURVE IN THE ROAD. IT WOULD BE EASY TO LOOSE CONTROL AND CRASH INTO SOMETHING/SOMEONE! EVERYTHING ON MY TRUCK IS FACTORY STOCK. THE TIRES ARE GOOD AND I HAVE MADE NO MODIFICATIONS TO THE SUSPENSION. THE DEALER ACKNOWLEDGES THE PROBLEM AND WANTS ME TO REPLACE GOOD PARTS AT MY EXPENSE WHICH DOES NOT FIX THE PROBLEM. THIS SEEMS LIKE A DEFINITE DESIGN FLAW. THERE ARE MANY AFTERMARKET PARTS AVAILABLE THAT CLAIM TO FIX THE PROBLEM. I DO NOT WANT TO PUT THEM ON BECAUSE I DON'T WANT TO GIVE FORD A REASON TO BLAME THE PROBLEM ON THE AFTERMARKET PARTS. THIS SEEMS TO BE HAPPENING TO MANY OTHER PEOPLE AND LOOKS LIKE A SERIOUS SAFETY ISSUE!
TL* THE CONTACT OWNS A 2016 FORD F-350 SUPER DUTY. WHILE DRIVING 60 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600), BUT WAS NOT DIAGNOSED OR REPAIRED. A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,340. THE VIN WAS INVALID.
MY FORD F-350 HAS EXPERIENCED THE DEATH WOBBLE AT SPEEDS FROM 50-75 MPH, IT'S RANDOM AND DOESN'T SHOW ANY WARNING SIGNS, IT IS EXTREMELY SCARY AND UNNERVING TO EXPERIENCE. HITTING THE BRAKES MAKES IT VIOLENTLY UNCONTROLLABLE. MY TRUCK HAS BEEN TO THE DEALERSHIP TWICE FOR THIS REPAIR. IT HAS BEEN RETURNED TO ME IN WORSE SHAPE THEN BEFORE I TOOK IT IN. I HAVE DONE TONS OF RESEARCH AND HAVE FOUND THIS IS A VERY COMMON PROBLEM WITH ALL F-250,F-350,F-450,AND F-550 TRUCKS AND THERE SHOULD BE A RECALL ISSUED! THIS DEATH WOBBLE IS GOING TO GET SOMEONE KILLED IT, IF IT HASN'T ALREADY. I OWN 3 FORD SUPER DUTY TRUCKS SO FAR 2 OF THEM HAVE EXPERIENCED THIS UNCONTROLLABLE SITUATION AND MY 2019 F-550 IS SHOWING THE SAME SIGNS AS MY OTHER 2 TRUCKS BEFORE THEY ACTUALLY DEATH WOBBLED. FORD KNOWS OF THIS ISSUE AND SO DOES THE NHTSA. PLEASE DO RESEARCH AND AN INVESTIGATION SO THIS CAN BE TAKEN CARE OF FOR ALL SUPER DUTY OWNERS! OR STAY AWAY FROM THESE TRUCKS IF YOU ARE A CONSUMER. THEY HAVE REPLACED MY TRACK BAR, STEERING STABILIZER SHOCK AND SOME SORT OF SLUGS WHICH I HAVE NEVER HEARD OF. SO WE WILL SEE WHEN I GET IT BACK THIS TIME IF IT'S ANY BETTER.
LOCKING HUBS SEIZED UP AT 17,000 MILES. COULD ONLY TURN THEM WITH A WRENCH. THE COATING AROUND THE HUB WAS BUBBLING WITH CORROSION FROM INSIDE. THIS PROBLEM HAS OCCURRED ON MY PREVIOUSLY OWNED F250 KING RANCH. DEALERSHIP WAS AWARE OF THIS PROBLEM AND STATED IT WAS COMMON.
MY 2016 F 350 HAS THE DEATH WOBBLE TOOK IT TO DEALERSHIP THEY REPAIRED THE ALIGNMENT STABILIZER ARM AND LET ME GO AND GOT ON THE INTERSTATE10 HEADED TO HOUSTON GOT SPEED UP 75 MPH AND HIT BUMP AND ALMOST LOST CONTROL OF THE TRUCK,18 WHEELER ALMOST RUN ME OVER; IT SCARED SO BAD I HAVE A PACEMAKER I THOUGHT I WAS HAVING A HEART ATTACK!!
HIT A BUMP AT 55 MPH ON HIGHWAY AND THE FRONT END BEGAN TO VIOLENTLY WOBBLE/SHIMMY. VEHICLE IS UNCONTROLLABLE UNTIL SLOWING TO MINIMAL SPEED. VEHICLE WAS TAKEN TO THE DEALERSHIP AT 38K MILES AND TOLD THERE WAS NOTHING WRONG, KEEP TIRE PRESSURE MONITORED CONSTANTLY. MONITORED PRESSURE AND VEHICLE BEGAN REPEATING THIS PHENOMENON AT 58K. PAID $3169.63 FOR REPAIRS HOWEVER, VIOLENT EPISODES CONTINUED. 100K MILES THE TRUCK REPEATS THE VIOLENT BEHAVIOR 3-4 TIMES DAILY. DEALERSHIP HAS INDICATED THAT FORD IS AWARE OF THE PROBLEM BUT DOES NOT HAVE A FIX.
THERE IS AN UNCONTROLLABLE SHAKING AT 60 MILES AN HOUR OR HIGHER, AFTER INVESTIGATION IT SEEMS THAT THERE ARE HUNDREDS OF CASES, THE SHAKING HAS BEEN CALLED " THE DEATH WOBBLE" DEALERSHIPS DON'T SEEM TO KNOW WHATS GOING ON AND FORD NOT GIVING ANY GOOD SOLUTIONS. THIS CANT BE SEEN WITH PICTURES THERE IS HUNDREDS OF VIDEOS IN YOUTUBE ABOUT THIS ISSUE.
WHILE IN MOTION AT HIGHWAY SPEEDS, TRAVELING IN A STRAIGHT LINE, THE VEHICLE SHAKES VIOLENTLY TO THE POINT OF ALMOST LOSING CONTROL. THE SHAKING BEGINS WHEN THE VEHICLE DRIVES OVER A SEAM, BUMP, OR HOLE IN THE ROAD WHEN AT HIGHWAY SPEEDS. IT CAUSES THE STEERING WHEEL TO WHIP BACK AND FORTH AT A HIGH RATE OF SPEED ALMOST LIKE A MOTORCYCLE WHEN THE HANDLE BARS WHIP BACK AND FORTH (TANK SLAPPER). IT IS NOT ALWAYS IN THE SAME PLACE ON THE HIGHWAY AND DOES NOT ALWAYS OCCUR AT THE SAME TIME OR PLACE AND SPEED. IT CAN CATCH A DRIVER OFF GUARD AND HAS TO BE FOUGHT TO GAIN CONTROL OF THE VEHICLE DUE TO THE VIOLENT NATURE OF THE STEERING WHEEL. THE PHENOMENON IS KNOWN BY THE MANUFACTURER AS THE "DEATH WOBBLE" AND THEY HAVE A TSB FOR THE PROBLEM, BUT ARE FAILING TO TAKE RESPONSIBILITY FOR THE ISSUE AND ARE PASSING THE COST TO REPAIR ON TO THE CONSUMERS. THIS IS A SAFETY ISSUE AND CAN CAUSE LOSS OF CONTROL OF THE VEHICLE IF THE SHAKE IS SEVERE ENOUGH. I TOOK MY TRUCK IN AND THEY REPLACED THE STEERING STABILIZER. THIS DID NOT FIX THE PROBLEM. IT OCCURRED AGAIN ON THE HIGHWAY WHILE TRAVELING AT HIGHWAY SPEED, AGAIN IN A STRAIGHT LINE. BRAKING DOES NOT STOP THE VIOLENT SHAKING. THE SHAKE ONLY STOPS AFTER THE VEHICLE HAS SLOWED CONSIDERABLY. THIS IS A WIDELY DOCUMENTED ISSUE ON THE INTERNET AND SEVERAL PEOPLE HAVE VIDEO EVIDENCE OF THE ISSUE. IT IS NOT RELATED TO ONLY THIS YEAR VEHICLE. FORD HAS A SEVERE SUSPENSION ISSUE WHICH MUST BE CORRECTED BY THE MANUFACTURER. RECALL AND REPAIR.
TL* THE CONTACT OWNS 2016 FORD F-350 EQUIPPED WITH WILD TRAIL TIRES (NA), TIRE LINE: COMMERCIAL LT, TIRE SIZE: 275/70/R18, AND THE DOT NUMBER: KAFK D25A. THE CONTACT STATED THAT THE TIRE WAS PRODUCED WITH THE WRONG PLY RANGE 7 INSTEAD OF 10. THE CONTACT FELT THAT THE TRACTION DID NOT MET SPECIFICATIONS, GIVEN THE RATING WAS TRACTION A. THE VEHICLE WAS HARD TO STOP IF IT MUST BRAKE AT SPEEDS OF 30 MPH OR HIGHER. THE TREAD WEAR WAS WORN DOWN QUICKLY EVEN THOUGH IT WAS RATED A. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE TIRE FAILURE MILEAGE WAS 64,000 AND THE VEHICLE FAILURE MILEAGE WAS UNKNOWN.
2016 FORD F350 ENTIRE REAR WINDOW EXPLODED UPON ENTERING VEHICLE AND SHUTTING DOOR (DOOR WAS SHUT NORMALLY, NOT SLAMMED). SHATTERED GLASS LANDED IN BED OF TRUCK WITH A FEW SHARDS LANDING IN THE BACKSEAT OF THE EXTENDED CAB. THERE WAS NO REASON WHY THE REAR WINDOW SHOULD HAVE EXPLODED. TEMPERATURE / WEATHER WAS A CLEAR DAY APPROXIMATLY 69 DEGREES.
TL* THE CONTACT OWNS A 2016 FORD F-350 SD. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR KEPT FLASHING. BILL UTTER FORD (4901 S INTERSTATE 35 E, DENTON, TX 76210, (940) 321-7400) DIAGNOSED THAT THE REDUCTANT HEATER AND SENDER ASSEMBLY NEEDED TO BE REPLACED. THE DEALER REPLACED THE PART AND STATED THAT THE VEHICLE WAS EXCLUDED FROM FORD'S CUSTOMER SATISFACTION PROGRAM (18M01). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
REFERENCED FORD HAD THE DRIVER'S SIDE AIRBAG DEPLOY WHILE VEHICLE WAS PARKED IN A HEATED GARAGE OVERNIGHT. THERE WAS NO KEY IN THE IGNITION. WE DO NOT HAVE A TIME FRAME FOR HOW LONG IT WAS PARKED BEFORE DEPLOYMENT. AFTER THIS DEPLOYMENT FOUND THAT THE TRUCK NO LONGER HAD POWER TO START THE VEHICLE OR ANY DASHBOARD INDICATORS/GAUGES WORKING. THE HEADLIGHTS WOULD COME ON/OFF RANDOMLY TILL BATTERY IS COMPLETELY DEAD WHILE PARKED AND SWITCH WAS IN THE OFF POSITION. SPOKE WITH THE DEALERSHIP AND THEY SAID IT WOULD TAKE UP TO 6 MONTHS TO REPAIR. I DECIDED TO SEE IF I WAS ABLE TO TRACK DOWN THE PROBLEM MYSELF. WHILE WORKING ON THE TRUCK MY DOG HAPPENED TO JUMP INTO THE TRUCK AND ALL THE LIGHTS CAME BACK ON. I TOLD HIM TO GET OUT AND AS HE WAS GETTING DOWN HE MADE CONTACT WITH THE DRIVER'S SIDE FOOT WELL COVER AND ALL THE LIGHTS WENT BACK OUT. UPON REMOVING THE FOOT WELL COVER I IMMEDIATELY FOUND BROKEN AND CHARRED WIRING TO INCLUDE THE AIRBAG WIRES BEING COMPROMISED. THE AREA OF CONCERN IS WHERE THE FOOT WELL COVER AND THE DRIVER'S SIDE KICK WELL PANEL COME TOGETHER JUST BELOW AND TO THE LEFT OF THE PARKING BRAKE. THEY USE THE OPEN SPACE BELOW THE FOOT WELL COVER TO RUN THE WIRES TO VARIOUS DIFFERENT PARTS OF THE VEHICLE. SPEAKING WITH KENDALL FORD DEALERSHIP IN WASILLA ALASKA, HE INFORMED ME THAT THE WIRE BEING CHAFFED/BROKEN AND CHARRED WAS A NORMAL WEAR AND TEAR PART AND THAT FORD WOULD NOT REPAIR IT OR REPLACE THE AIRBAG. REALLY FELT LIKE THEY DID NOT WANT TO EVEN TALK TO ME.
POPULARLY REFERRED TO AS "DEATH WOBBLE". AT SPEEDS ABOVE 50 MPH, THE TRUCK INSTANTLY GOES FROM FULL CONTROL TO AN UNCONTROLLED STATE OF SEVERE OSCILLATION THAT CAN ONLY BE STOPPED BY STOPPING OR SLOWING THE VEHICLE TO 10 MPH OR LESS. THERE IS NO PRIOR WARNING THAT THIS IS ABOUT TO OCCUR AND IT DOES NOT OCCUR ALL THE TIME - EXTREMELY RANDOM - USUALLY OCCURS WHEN THE TRUCK HITS A ROUGH PATCH OF ROAD OR A BRIDGE/PAVEMENT EXPANSION JOINT. THE CONDITION IS MANIFESTED BY VIOLENT SHAKING OF THE FRONT END ACCOMPANIED BY THE STEERING WHEEL BEING JERKED OUT OF THE DRIVER'S HANDS, RESULTING IN COMPLETE LOSS OF STEERING CONTROL. THIS CAUSES AN EXTREMELY HAZARDOUS CONDITION FOR OTHER VEHICLES AS WELL AS THE PROBLEM TRUCK. FORD HAS ISSUED A TSB FOR THIS PROBLEM 18-2258, CONSISTING OF A REPLACEMENT STEERING DAMPENER AND VARIOUS ALIGNMENT COMPONENTS. THIS 'KIT', INSTALLED BY A FORD DEALER INTO MY VEHICLE, HAD ABSOLUTELY NO EFFECT ON THE PROBLEM AND IN FACT IT OCCURRED TWICE SINCE INSTALLATION. THUS FAR, IT HAS HAPPENED A TOTAL OF FOUR TIMES WITH MY TRUCK, AN F350-2016. THIS PROBLEM IS SEVERE, IT IS EXTREMELY DANGEROUS AND SOONER OR LATER, SOMEONE WILL BE INJURED OR KILLED. FOR THE FHTSA - I HAVE DASHCAM MOVIES OF THIS.
STARED INTERMITTENTLY WITH THE WIPER/TURN SIGNAL MULTIFUNCTION SWITCH AND THE WIPERS WOULD NOT TURN OFF EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. AS SOON AS I WOULD START THE TRUCK IT WOULD COME ON. EVENTUALLY IT WOULD NOT EVER SHUT OFF AND WENT TO THE POINT OF TEARING UP THE WIPER BLADES. HAD TO REPLACE THE WHOLE SWITCH TO FIX THE PROBLEM.
WHILE DRIVING ON I-75 IN THE PASSING LANE AT BETWEEN 70-75 MPH, APPROACHING MACON,GA. OUR VEHICLE SLOWED WAY DOWN. WE WERE ABLE TO MAKE IT TO EXIT 167 BEFORE VEHICLE QUIT RUNNING. VEHICLE QUIT ON THE EXIT RAMP, LESS THAN A MILE FROM WHERE IT 1ST BEGAN SLOWING DOWN. VEHICLE WAS TOWED TO RIVERSIDE FORD IN MACON. UPON EXAMINATION BY FORD MECHANIC, WHILE THERE WAS NO WATER IN THE FUEL, THERE WAS A SLIGHT AMOUNT OF RUST AROUND RIM AND METAL IN THE FUEL FILTER. WE HAD VEHICLE TOWED HOME. ON MONDAY WE HAD THE VEHICLE TOWED TO ROBBIE ROBERSON FORD IN WAYCROSS, GA. UPON EXAMINATION OF THE FUEL SYSTEM BY ONE OF THEIR MECHANICS THE SAME DETERMINATION WAS MADE., SLIGHT RUST AROUND RIM OF FUEL FILTER AND METAL IN THE FILTER. AT NO TIME DID THE WATER SENSOR LIGHT COME ON. THE FUEL PUMP HAD EXPLODED. FORD ASSUMED NO LIABILITY ALTHOUGH THE VEHICLE IS STILL UNDER WARRANTY. THE VEHICLE FUEL SYSTEM SHOULD NOT BE SO SENSITIVE THAT THE FUEL PUMP EXPLODES JUST BECAUSE OF A LITTLE RUST PROBABLY CAUSED BY CONDENSATION. HAD WE NOT BEEN ABLE TO EXIT I-75 AND THE VEHICLE QUIT IN TRAFFIC THIS COULD HAVE RESULTED IN A MAJOR ACCIDENT WITH MULTIPLE INJURIES/DEATHS. FORD IS AWARE THEY HAVE AN ISSUE BECAUSE THEY HAVE A KIT TO FIX IT BUT REFUSE TO ACKNOWLEDGE PROBLEM.
I EXPERIENCED DEATH WOBBLE WHILE DRIVING APPROXIMATELY 70MPH AFTER HITTING A ROUGH PATCH OF STRAIGHT ROAD ON THE HIGHWAY. EXTREMELY VIOLENTLY SHAKING! I ENDED UP IN THE SHOULDER OF THE ROAD. I COULD NOT CONTROL THE TRUCK UNTIL I GOT TO A NEAR COMPLETE STOP. THERE WAS A TOTAL LOSS OF CONTROL. MIRACULOUSLY AVOIDED A WRECK ON THE HIGHWAY.
2016 FORD F350 POWERSTROKE (29,947 MILES), WHILE TRAVELING DOWN SMOOTH INTERSTATE PULLING 5TH WHEEL CAMPER WHEN SPEEDOMETER GETS TO 61MPH THE STEERING WHEEL BEGINS TO VIBRATE. WHEN SPEED IS 62-63MPH THE ENTIRE TRUCK BEGINS TO VIOLENTLY BOUNCE CAUSING NEAR LOSS OF CONTROL. THE "WOBBLE" WAS SO SEVERE WHILE REDUCING SPEEDS THE TRUCK WAS BOUNCING ALL OVER THE HIGHWAY LANES, FORTUNATELY TRACTOR TRAILER DRIVERS WERE ALERT AND IMMEDIATELY SLOWED DOWN WHICH ALLOWED US TO REGAIN CONTROL OF THE COMBINATION. APPEARS SPEEDS LESS THAN 61MPH THE STEERING IS BETTER WITH LESS VIBRATION. AFTER DROPPING OFF THE 5TH WHEEL AGAIN WE APPROACHED 60 MPH WITH SOME VIBRATION NOTED. WHEN 62MPH WAS REACHED AGAIN THE STEERING VIOLENTLY BEGAN WOBBLING AS IT BOUNCED THE TRUCK EXTREMELY HARD ON THE PAVEMENT. IT SHOULD BE NOTED THE HIGHWAYS USED WERE IN VERY GOOD CONDITION WITH NO VISIBLE OR NOTICEABLE DEFECTS.
OCTOBER 8, 2018 AT 3:45 PM HEADING NORTH BOUND ON US HIGHWAY 55 AT MILE MARKER 191.8 TOWING A FIFTH WHEEL RV, HIT ROUGH PAVEMENT WHICH CAUSED UNCONTROLLABLE OSCILLATION OF THE STEERING WHEEL AND VIOLENT SHAKING OF THE ENTIRE VEHICLE. YOU MUST SLOW THE VEHICLE TO UNDER UNDER 10 MILES AN HOUR TO REGAIN CONTROL. THIS SAME TYPE OF SITUATION HAPPEN ON AUGUST 4, 2018, WHICH I RETURNED THE VEHICLE TO THE FORD DEALER WHO STATED THEY COULD NOT FIND ANYTHING WRONG, BECAUSE THEY COULD NOT DUPLICATE THE ISSUE.
UNCONTROLLABLE STEERING AFTER DRIVING OVER EXPANSION JOINTS ON THE HIGHWAYS OR ROUGH ROADS OR STREETS. ONCE YOU DRIVE OVER THESE AREAS, THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE TO THE LEFT THEN THE RIGHT. THE TRUCK IS SHAKING VIOLENTLY AND MAKES IT DIFFICULT TO CONTROL THE VEHICLE. YOU MUST SLOW DOWN TO ALMOST A STOP TO STOP THE VIOLENT SHAKING AND REGAIN CONTROL OF YOUR TRUCK. THIS HAS HAPPEN TWO TIMES IN A ROW AND I WENT STRAIGHT TO THE FORD DEALER WHO REPLACED PARTS. ON THE SECOND TIME THIS HAPPEN, I HAD TO CUT BETWEEN THE HIGHWAY WORKERS BACK BLOCKING TRUCK AND THE HIGHWAY WORKERS REPAIRING THE ROAD BECAUSE I COULD NOT CONTROL THE VEHICLE AT THE HIGHWAY SPEED. IT HAS HAPPEN AGAIN AND THE TRUCK IS BACK IN AT THE FORD DEALER.
TL* THE CONTACT OWNS A 2016 FORD F-350 SD. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225, (716) 893-1000) WHERE IT WAS DIAGNOSED THAT THE INCORRECT FUEL WAS PLACED IN THE VEHICLE. THE VEHICLE WAS THEN TOWED TO WASHINGTON FORD (507 WASHINGTON RD, WASHINGTON, PA 15301, (724) 223-5100) WHO SPECULATED THAT THERE WAS NO OCTANE IN THE FUEL OR THERE MAY HAVE BEEN WATER OR RUST IN THE FUEL SYSTEM. THE DEALER LATER STATED THAT, WITH FUEL SAMPLES, THEY FOUND METAL SHAVINGS IN THE FUEL SYSTEM AND THE HIGH PRESSURE FUEL PUMP MAY NEED TO BE REPLACED. THE VEHICLE WAS SERVICED BY THE SECOND DEALER, BUT THEY COULD NOT PROVIDE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THE PART WAS AVAILABLE TO PROVIDE TO THE DEALER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,222. *TT *DT UPDATED 10/19/18*JB
TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE DRIVING APPROXIMATELY 70 MPH, 'LOSING POWER' DISPLAYED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO CLASSIC FORD SMITHFIELD (1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577). THE DEALER DIAGNOSED THE VEHICLE, BUT COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO CONTAMINATED FUEL. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT PROVIDED. *TT *DT UPDATED 10/19/18*JB
TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCLEAN FORD OF FREDERICKSBURG, 1279 US-87, FREDRICKBURG, TX 78624), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE TRAVELING 55 MPH, THE STEERING WHEEL BEGAN TO VIBRATE. INITIALLY, THE CONTACT THOUGHT THERE WAS A FLAT TIRE. AFTER PULLING THE VEHICLE OVER TO THE SHOULDER OF THE HIGHWAY, THE CONTACT OBSERVED THE VEHICLE AND DID NOT SEE A FLAT TIRE. THE CONTACT PROCEEDED TO DRIVE ON THE INTERSTATE AT 50 MPH AND THE VIBRATION RECURRED FOR 40 SECONDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 27,000.
TL* THE CONTACT OWNED A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 68 MPH, THE VEHICLE ERRONEOUSLY MADE A SUDDEN SHARP LEFT TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,600.
TL* THE CONTACT OWNS A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VEERED TO THE LEFT DRASTICALLY WHILE THE CRUISE CONTROL WAS ACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME CONCRETE, AND THEN SPED ACROSS THE ROAD IN THE OPPOSITE DIRECTION OF TWO LANE TRAFFIC ON A FOUR LANE HIGHWAY. THE CONTACT SUSTAINED MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE OFFICER WAS PRESENT, BUT A POLICE REPORT WAS NOT FILED. THE DEALER (SAM WAMPLER'S FREEDOM FORD, 720 S GEORGE NIGH EXPY, MCALESTER, OK 74501, (918) 423-2800) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN. THE MANUFACTURER HAD SEVERAL TSBS REGARDING THE ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, AND POWER TRAIN. THE CONTACT WAS UNCERTAIN IF THE INFORMATION WAS RELATED TO THE FAILURE. THE VEHICLE WAS TOWED TO A YARD AND WAS NOT YET INSPECTED BY THE MANUFACTURER TO DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,200.
I WAS JUST RECENTLY INVOLVED IN A HEAD ON COLLISION WITH A TREE WHEN I LOST CONTROL OF MY VEHICLE, WHICH IS A NEW 2016 FORD F-350, ON AUGUST 24TH, 2017. THIS ACCIDENT RESULTED IN A TOTAL OF 5 SURGERIES IN LESS THEN 11 DAYS! I HAVE SEVERE TRAUMA & OTHER RELATED INJURIES THAT WILL REQUIRE MORE SURGERIES. THE ENTIRE FRONT END OF MY TRUCK WAS PUSHED BACK ABOUT 2-3 FEET & NONE OF MY AIRBAGS DEPLOYED! NEITHER DRIVER SIDE NOR PASSENGER SIDE AIR BAGS DEPLOYED...LET ALONE ANY OF THE SIDE AIRBAGS! I'VE HAD NO LUCK IN DEALING WITH ANYONE FROM FORD CORPORATE & WOULD LIKE TO KNOW HOW I CAN GET SOMEONE TO HELP ME ADDRESS THIS ISSUE? I'VE CALLED EVERYONE I COULD THINK OF, BUT HAVE HAD NO LUCK. I WAS ACTUALLY TOLD BY FORD CUSTOMER RELATIONS THAT I NEEDED TO READ MY OWNERS MANUAL TO FIND OUT WHY MY AIRBAGS DIDN'T DEPLOY! CAN YOU BELIEVE THAT'S WHAT THEY TOLD ME?! TRUE STORY! I WAS COMPLETELY DUMBFOUNDED BY THEIR COMMENT. SO IF YOU CAN HELP ME, THEN PLEASE FEEL FREE TO CONTACT ME AT: [XXX] OR VIA EMAIL @ [XXX] THANK YOU FOR YOUR TIME & RESPONSE TO THIS MATTER! RESPECTFULLY SUBMITTED- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT*JB*DT*JB
THE ANIMAL ARE EATING PLASTIC FUEL LINES CAUSING FUEL LEAK
VEHICLE HAS 10K MILES ON IT. WAS DRIVING DOWN THE ROAD, VEHICLE SHUT UP, AND WOULD NOT START BACK UP. TOOK TO DEALER, STATED IT WAS A FUEL PUMP PROBLEM, THAT THE FUEL PUMP IN THE TRUCK BLEW UP AND SENT METAL SHREDS THROUGH THE FUEL RAIL SYSTEM AND INTO THE ENGINE. FORD DENIED THE WARRANTY STATING THE FUEL WAS CONTAMINATED WITH TO MUCH WATER. UPON HAVING MY FUEL TESTED, IT WAS DETERMINED IT WAS NOT CONTAMINATED AND THEY PAID 9000 OF REPAIR COST, AND I PAID 1000. I HAVE TWO VEHICLES (THE OTHER WHICH I WILL ALSO MAKE A COMPLAINT AS WELL) AND BOTH VEHICLES HAVE UNSAFETLY SHUT OFF AND LOST POWER. AFTER DOING RESEARCH, THE FUEL PUMP IN THE TRUCKS IN NOT RATED FOR THE LUBRICITY THE DIESEL FUEL IN AMERICA OFFERS. I HAVE SPOKEN TO SEVERAL MECHANICS WHO SAID THE PUMP WILL BLOW UP IF YOU DO NOT USE A FUEL ADDITIVE. FUEL SPECIFICALLY STATES TO USE UNITED STATES ULTRA LOW DIESEL FUEL IN THEIR SYSTEM, AND DOES NOT REQUIRE THEIR CONSUMERS TO USE FUEL ADDITIVES. THE PUMP IS NOT RATED, AND FORD IS PUTTING THESE PUMPS IN THEIR TRUCKS KNOWING THEIR NOT RATED FOR ULSD IN THE UNTIED STATED.
VEHICLE HAS 30K MILES ON IT. WAS DRIVING DOWN THE ROAD, VEHICLE SHUT UP, AND WOULD NOT START BACK UP. TOOK TO DEALER, STATED IT WAS A FUEL PUMP PROBLEM, THAT THE FUEL PUMP IN THE TRUCK BLEW UP AND SENT METAL SHREDS THROUGH THE FUEL RAIL SYSTEM AND INTO THE ENGINE. FORD DENIED THE WARRANTY STATING THE FUEL WAS CONTAMINATED WITH TO MUCH WATER. UPON HAVING MY FUEL TESTED, IT WAS DETERMINED IT WAS NOT CONTAMINATED AND THEY PAID 9000 OF REPAIR COST, AND I PAID 1000. I HAVE TWO VEHICLES (THE OTHER WHICH I WILL ALSO MAKE A COMPLAINT AS WELL) AND BOTH VEHICLES HAVE UNSAFETLY SHUT OFF AND LOST POWER. AFTER DOING RESEARCH, THE FUEL PUMP IN THE TRUCKS IN NOT RATED FOR THE LUBRICITY THE DIESEL FUEL IN AMERICA OFFERS. I HAVE SPOKEN TO SEVERAL MECHANICS WHO SAID THE PUMP WILL BLOW UP IF YOU DO NOT USE A FUEL ADDITIVE. FUEL SPECIFICALLY STATES TO USE UNITED STATES ULTRA LOW DIESEL FUEL IN THEIR SYSTEM, AND DOES NOT REQUIRE THEIR CONSUMERS TO USE FUEL ADDITIVES. THE PUMP IS NOT RATED, AND FORD IS PUTTING THESE PUMPS IN THEIR TRUCKS KNOWING THEIR NOT RATED FOR ULSD IN THE UNTIED STATED.
PURCHASED NEW FEDERAL 35-12.5R20 COURAGIA MT TIRE, WHEELS TPMS MOUNTED AND BALANCED INSTALLED ON 2016 F-350 WITH 19340 MILES AT FIRST WE HAD A LOT OF TROUBLE WITH THE TPMS THE DEALER SAID THAT THEY SOMETIMES DON'T WORK AND TO JUST IGNORE THE LIGHT. I KNEW THAT WAS WRONG AND KEPT CHECKING TIRE PRESSURE AT 65 PSI TIRES ROAD ROUGH AND PULLED TO THE RIGHT I TOOK IT TO MY LOCAL SHOP AND THEY CHECKED ALIGNMENT AND SAID IT WAS PERFECT. ALSO SAID A TIRE MUST BE OUT OF ROUND CAUSING THE ROUGH RIDE. DEALER FOR TIRE IS 1,500 MILES AWAY CONTINUED DRIVING VEHICLE AND ON A TRIP IT GOT SO BAD THAT I REMOVED THE TIRE FROM THE TRUCK AND CAME HOME ON THE SPARE AFTER INSPECTING TIRE YOU CAN CLEARLY SEE BROKEN BELT SITUATION TWO OF THE OTHER TIRES ARE SHOWING SAME SIGNS OF PROBLEM CALLED DEALER AND HOT MAJOR RUNAROUND AFTER TWO WEEKS GOT A PERSONS CELL PHONE NUMBER SHE IS TRYING TO HELP. IT SAYS HER COMPANY WON'T ALLOW CERTAIN THINGS SO I PAID 160 TO SHIP TIRES TO UTAH. 2,000 MILES AWAY TO SEE IF THEY WILL GIVE ME ANY CREDIT TOWARDS NEW TIRES CALLS AND EMAILS TO FEDERAL TIRE COMPANY GO UNANSWERED ANTHEM TIRE WILL NOT GIVE ME THE NAME OF THEIR DISTRIBUTOR I FEEL LIKE THEY ARE GOING TO MAKE IT SO DIFFICULT THAT PEOPLE WILL JUST GIVE UP, THEY'RE SHOULD BE WARRANTY INFO GIVEN WITH EACH NEW TIRE
PURCHASED NEW FEDERAL 35-12.5R20 COURAGIA MT TIRE, WHEELS TPMS MOUNTED AND BALANCED INSTALLED ON 2016 F-350 WITH 19340 MILES AT FIRST WE HAD A LOT OF TROUBLE WITH THE TPMS THE DEALER SAID THAT THEY SOMETIMES DON'T WORK AND TO JUST IGNORE THE LIGHT. I KNEW THAT WAS WRONG AND KEPT CHECKING TIRE PRESSURE AT 65 PSI TIRES ROAD ROUGH AND PULLED TO THE RIGHT I TOOK IT TO MY LOCAL SHOP AND THEY CHECKED ALIGNMENT AND SAID IT WAS PERFECT. ALSO SAID A TIRE MUST BE OUT OF ROUND CAUSING THE ROUGH RIDE. DEALER FOR TIRE IS 1,500 MILES AWAY CONTINUED DRIVING VEHICLE AND ON A TRIP IT GOT SO BAD THAT I REMOVED THE TIRE FROM THE TRUCK AND CAME HOME ON THE SPARE AFTER INSPECTING TIRE YOU CAN CLEARLY SEE BROKEN BELT SITUATION TWO OF THE OTHER TIRES ARE SHOWING SAME SIGNS OF PROBLEM CALLED DEALER AND HOT MAJOR RUNAROUND AFTER TWO WEEKS GOT A PERSONS CELL PHONE NUMBER SHE IS TRYING TO HELP. IT SAYS HER COMPANY WON'T ALLOW CERTAIN THINGS SO I PAID 160 TO SHIP TIRES TO UTAH. 2,000 MILES AWAY TO SEE IF THEY WILL GIVE ME ANY CREDIT TOWARDS NEW TIRES CALLS AND EMAILS TO FEDERAL TIRE COMPANY GO UNANSWERED ANTHEM TIRE WILL NOT GIVE ME THE NAME OF THEIR DISTRIBUTOR I FEEL LIKE THEY ARE GOING TO MAKE IT SO DIFFICULT THAT PEOPLE WILL JUST GIVE UP, THEY'RE SHOULD BE WARRANTY INFO GIVEN WITH EACH NEW TIRE
PURCHASED NEW FEDERAL 35-12.5R20 COURAGIA MT TIRE, WHEELS TPMS MOUNTED AND BALANCED INSTALLED ON 2016 F-350 WITH 19340 MILES AT FIRST WE HAD A LOT OF TROUBLE WITH THE TPMS THE DEALER SAID THAT THEY SOMETIMES DON'T WORK AND TO JUST IGNORE THE LIGHT. I KNEW THAT WAS WRONG AND KEPT CHECKING TIRE PRESSURE AT 65 PSI TIRES ROAD ROUGH AND PULLED TO THE RIGHT I TOOK IT TO MY LOCAL SHOP AND THEY CHECKED ALIGNMENT AND SAID IT WAS PERFECT. ALSO SAID A TIRE MUST BE OUT OF ROUND CAUSING THE ROUGH RIDE. DEALER FOR TIRE IS 1,500 MILES AWAY CONTINUED DRIVING VEHICLE AND ON A TRIP IT GOT SO BAD THAT I REMOVED THE TIRE FROM THE TRUCK AND CAME HOME ON THE SPARE AFTER INSPECTING TIRE YOU CAN CLEARLY SEE BROKEN BELT SITUATION TWO OF THE OTHER TIRES ARE SHOWING SAME SIGNS OF PROBLEM CALLED DEALER AND HOT MAJOR RUNAROUND AFTER TWO WEEKS GOT A PERSONS CELL PHONE NUMBER SHE IS TRYING TO HELP. IT SAYS HER COMPANY WON'T ALLOW CERTAIN THINGS SO I PAID 160 TO SHIP TIRES TO UTAH. 2,000 MILES AWAY TO SEE IF THEY WILL GIVE ME ANY CREDIT TOWARDS NEW TIRES CALLS AND EMAILS TO FEDERAL TIRE COMPANY GO UNANSWERED ANTHEM TIRE WILL NOT GIVE ME THE NAME OF THEIR DISTRIBUTOR I FEEL LIKE THEY ARE GOING TO MAKE IT SO DIFFICULT THAT PEOPLE WILL JUST GIVE UP, THEY'RE SHOULD BE WARRANTY INFO GIVEN WITH EACH NEW TIRE
AT APPROX. 4600 MILES THE ENGINE STARTED TO SHAKE VIOLENTLY A COUPLE OF MILES AFTER THE EMISSION REGENERATION STARTED. FORD HAS A SERVICE BULLETIN ON THIS ISSUE FOR F350 SUPER DUTY TRUCKS BUILT IN 2016. APPARENTLY THE COMPUTER INCREASES THE FUEL IN ONE SIDE OF THE CYLINDER HEAD IN ORDER TO BURN OFF THE SOOT ON THE EMISSION FILTER. THIS CAUSES THE ENGINE TO BACK FIRE CONTINUALLY. THE FIRST TIME IT HAPPENED WE THOUGHT THAT THE EXHAUST FELL OFF IT SOUNDED SO BAD. THE SHAKING GOT TO BE SO BAD THAT WE HAD TO PULL OFF TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE WHEN IT HAPPENS. THE TRUCK WAS IN THREE TIMES FOR SERVICE AT 5985, 10669 AND 15210. FIRST, FORD DID A SOFTWARE UPDATE. THE SECOND TIME IT WAS IN FOR REPAIR, THE DEALER PULLED OFF THE CYLINDER HEAD AND REPLACED IT. THAT DIDN'T WORK EITHER. NOW, FORD HAS DECIDED TO REPLACE THE ENTIRE ENGINE. IT TAKES ABOUT 5000 MILES FOR THE ISSUE STARTS HAPPENING, SO WE WILL SEE IF THE NEW ENGINE DOES THE SAME THING.
I WAS DRIVING DOWN HIGHWAY 101 AND HIT A BUMP GOING APPROXIMATELY 65 MPH. THERE WERE 4 ADULT MALES IN THE TRUCK. AFTER I HIT A BUMP IN THE ROAD, MY STEERING WHEEL STARTED SHAKING "VIOLENTLY." EVERYONE IN THE TRUCK WAS SCARED. I TOOK MY FOOT OFF THE GAS AND STARTED SLOWING DOWN. WHEN THE TRUCK GOT TO ABOUT 35 MPH, THE VIOLENT SHAKING STOPPED. ON MY RETURN BACK HOME ON THE SAME TRIP, AGAIN THE SAME EXACT SITUATION HAPPENED WHEN I DROVE OVER A LANE DIVIDER. MY STEERING WHEEL IS NOW OUT OF ALIGNMENT FROM WHEN I BOUGHT THE TRUCK ABOUT 1 1/2 YEARS AGO. I TOOK MY TRUCK TO HARPER MOTORS IN EUREKA, CA (ROBERT BARRERA SERVICE MANAGER 707-443-7311) TO BE CHECKED OUT ON JUNE 28, 2017. THE R/O NUMBER WAS 785884/1. THEIR RESULT WAS THE FOLLOWING AND DOCUMENTED "CUSTOMER STATES AROUND 60-65 MPH SLIGHT RIGHT TURN OVER LANE DIVIDERS FRONT END SHOOK HEAVILY HAS HAPPENED TWICE. CHECK AND ADVISE. WORK PERFORMED BY TOM CURTIS. TEST DROVE UNIT TO TRINIDAD AND BACK UNABLE TO VERIFY CONCERN. INSPECT FRONT SUSPENSION ALL COMPONENTS LOOK GOOD. NO CONCERNS FOUND MADE CUSTOMER AWARE." NOTHING WAS DONE TO MY TRUCK TO ADDRESS THIS ISSUE NOR WAS MY STEERING WHEEL PLACED BACK INTO ALIGNMENT. I HAVE DONE MY RESEARCH AND KNOW THIS IS CALLED THE "DEATH WOBBLE." IT SHOULD BE NOTED THAT LESS THAN 1 WEEK PRIOR TO THIS HAPPENING, I TOOK MY TRUCK INTO HARPER MOTORS FOR A FULL INSPECTION AND OIL CHANGE. AT THAT TIME, MY TIRE PRESSURE WAS ALSO CHECKED.
THE VEHICLE WAS PARKED ON AN INCLINE, WITH THE FRONT OF THE TRUCK POINTING UP THE SLOPE. THE TRANSMISSION WAS SHIFTED FROM DRIVE TO NEUTRAL, THE PARKING BRAKE WAS APPLIED, AND THEN THE TRANSMISSION WAS SHIFTED FROM NEUTRAL TO PARK. THE VEHICLE WAS LEFT UNATTENDED, AND SHORTLY AFTER THAT, IT ROLLED 10-15 FEET BACKWARDS, WITH THE TRANSMISSION IN PARK, AND THE PARKING BRAKE FULLY APPLIED. IT WAS FOUND STOPPED ON LEVEL GROUND. UPON REALIZING WHAT HAPPENED, I REPEATED THE PARKING PROCESS USING THE SAME SHIFT SEQUENCE, D-N-P, WITH THE SAME RESULTS. ADDITIONALLY, I TRIED PARKING THE TRUCK POINTING DOWN A SLOPE. IN THIS SITUATION, THE TRUCK ROLLED FORWARD, AND HAD TO BE STOPPED USING THE BRAKE PEDAL. I IMMEDIATELY TOOK THE TRUCK TO THE DEALER WHO I BOUGHT IT FROM. THEY COULD NOT REPLICATE THE PROBLEM AND TOOK NO ACTION TO INVESTIGATE OR REPAIR THE TRANSMISSION.
HEATED REAR WINDOW GLASS SHATTERED. SMALL PIECES OF GLASS ALL OVER INTERIOR. VEHICLE WAS STATIONARY, NOT RUNNING, JUST SITTING IN DRIVEWAY AT THE TIME IT SHATTERED. GLASS WAS NOT IMPACTED BY ANYTHING.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Ford F-350 SD → · Every F-350 SD year → · How the figures are calculated →