2020 Ford F-250 SD complaints

Driving down freeway truck started to shutter knock and sqaul making noise and wouldn’t accept any throttle , truck died and coasted to shoulder , hauled to shop on wrecker had mechanic diagnose issue resulting in several fuel system codes all stating correlating cylinder imbalance Low fuel pressure on all circuits etc , pics were to large to upload below but could send via email if needed

The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated and failed to accelerate as intended. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer for diagnosis. The dealer performed a routine transmission service but did not provide a specific diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 64,000.

Transmission failure, 10 speed Ford transmission. Failure noted by delayed shifting between gears, and momentary loss of power when accelerating to highway speed. Ford has had numerous failures in its 10 speed transmission, and class action suits have been filed. The quoted repair costs are $8,360, at Seth Wadley Ford in Perry, OK.

Water leaking inside on the windshield during heavy rain. All across the top. Headliner damp. Rear passenger side seat belt latch bolt keeps coming undone.

The contact owns a 2020 Ford F-250. The contact stated that while her husband was driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump and the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 92,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have been experiencing what is known as the “death wobble”. While driving at normal highway speeds, bumps or rough patches in the road will cause my vehicle to violently shudder. It is extremely difficult to maintain control and the vehicle has to coast to reduce speed to 20 mph before the shudder will stop. This is a known issue in previous year model F-series trucks. I have taken my vehicle to a dealership and had the issue confirmed as the steering stabilizer, however, Ford refuses to remedy the issue stating my year model is not affected. Ford claims the affected years models end at 2019. My vehicle is a 2020, however, my manufacturer date is 10/19. I believe my vehicle is actually what is considered a “half year”, meaning it received certain 2019 parts and certain 2020 parts. This issue is extremely dangerous for me as well as other motorists.

When temperature is below 32 degree clock spring in steering makes noise and causes steering to become stiff also renders horn in operable in positions while driving. I have brought this vehicle to get it fixed under warranty and the temperature raised to 40 degrees and everything worked as it should. I got cut off the other day and when I honked my horn it made no noise!

The contact owns a 2020 Ford F-250. The contact stated that upon starting the vehicle and shifting into gear, the vehicle jerked significantly. Additionally, the contact stated that while driving at various speeds, the transmission was slipping and was skipping gear. Additionally, the transmission remained stuck in a gear. The power train warning light was illuminated, and a message advising to see the Owner's Manual was displayed. The vehicle was taken to an independent mechanic, where diagnostic trouble codes indicating that the transmission clutches were slipping, were retrieved. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V365000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission independently downshifted from tenth gear to first gear. The contact stated that while the gear shifter was in drive and the accelerator pedal was depressed, the vehicle lunged forward. The contact stated that while reversing, the accelerator pedal was depressed, and the vehicle jerked backward. The vehicle was taken to the dealer where it was diagnosed with a failed transmission CDF drum. The contact was informed that the transmission CDF drum needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,500.

Manufacturer Recall Number22S22 NHTSA Recall Number22V256 For the past three years, I have been trying to get Gullo Ford in Conroe, TX to perform the recall repair mentioned above on my vehicle. Multiple times I have tried to call or visit the the dealership in person to schedule the repair. Every time I am told that they either do not have any openings and that they are booked for the full year, or do not have the parts to perform the recall fix. I am then told that they will contact me to schedule an appointment to perform the recall, however, each time I am never contacted back. To make matters worse, for maintenance that I paid out of pocket during this time frame, they gladly perform the work needed with no push back or delays. I am trying to determine what options I have at this point to ensure my vehicle recall is performed as I'm afraid it will eventually cause safety issues for me and my family.

Rec'd recall notice but with no available resolution offered to us. The letter says the risk is "A loss of motive power increase the risk of crash". We drive this truck on the regular. Also, we have a 2,000 mile trip planned with children in the truck. How do you expect us to drive this truck and take this planned trip when Ford's own words say we are at risk of a crash? Will you put pressure on Ford to pay for us a rental vehicle until this is resolved?

The contact owns a 2020 Ford F-250. The contact stated that while stopped in the driveway, the vehicle shut off and failed to restart. The hill assist, traction control, brake, fuel empty, and the engine overheating warning lights were illuminated. The vehicle went into battery-saving mode. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,000.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact had replaced the starter however, the failure persisted. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

The collar on the transmission degrades around 105-130k miles on the new 10r140. Upon driving on the highway i completely lost power upon gear transitions and paused acceleration. After weeks of constant power loss i ended up completely losing 10th gear while hauling a trailer. While shifting from park to drive the entire truck would have a major jolt and jump forward. No warning lights came on during any of the events, even after an entire gear was lost. The mechanic had this happen to him while driving it and had to completely replace the entire transmission at 117k miles. This was an extremely dangerous event while at highway speeds losing power. This is also somewhat of a well know problem (certainly with the 1/2 ton version of this same transmission). This should be recalled.

THIS MAY RESULT IN A LOSS OF MOTIVE POWER, WHICH INCREASES THE RISK OF A CRASH NO FIX FOR A PROBLEM THAT MAY CAUSE A CRASH? FORD HAS NO SOFTWARE TO FIX A PROBLEM THAT COULD CAUSE A CRASH? YET I STILL CAN DRIVE VEHICLE? I NEED HELP

Code P221C code stating that the DEF reductant heater is malfunctioning during cold weather

The contact owns a 2020 Ford F-250. The contact stated that the power lock actuator failed; not allowing the contact to lock the driver of the vehicle, and passenger side doors from either the remote or the interior controls of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, however, the contact was advised that a diagnostic could not be performed as the VIN was not included in a recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program 20M04 as possible connection to the failure experienced. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

The contact owns a 2020 Ford F-250. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V644000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 62,000.

The contact owns a 2020 Ford F-250. The contact stated while driving 45 MPH, the vehicle sputtered and lost power. The vehicle was towed to the residence. The contact stated that a mobile mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included in the recall. The failure mileage was approximately 200,000.

The contact called on behalf of her husband who owns a 2020 Ford F-250. The contact stated that while her husband was driving on the highway at 70 MPH, the vehicle stalled, with the “Low Power Mode” message displayed, and within 3-5 seconds there was a large cloud of smoke coming from the front end of the engine bay, and the vehicle proceeded to slow down. The driver pulled over onto the side of the highway. The vehicle was not able to be restarted; however, while attempting to restart the vehicle there was an abnormal knocking sound coming from the engine. The vehicle was towed to a local dealer where the vehicle was diagnosed. The contact was advised that the high-pressure fuel pump was faulty and had exploded, causing metal shards to enter the engine. The contact was informed that the engine and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.

My truck started having the extended start a couple of years ago. It seems when it's warmer outside, sometimes, it will crank for an excessive amount of time before it will start. It was very intermittent and hard to determine exactly when this would occur. Someone told me it was the fuel pump and that the fuel pumps in certain Ford Super Duty models were just faulty. A couple of weeks ago, I was pulling onto the highway from a stop. My check engine light came on and the truck almost stalled. There was a vehicle that had to brake suddenly to avoid this. Now I notice that when I give the truck gas when it's in a higher gear, it hesitates and starts jerking back and forth. I can't drive it now. I know it's the fuel pump. I also have a neighbor that has a 2019 F-250 truck and his truck is doing the exact same thing right now. He said he's had the extended crank for a few years occur to him as well. He contacted the dealership and they told him it's a known issue with the fuel pumps in the Super Duty trucks. There are many videos online of folks reporting the exact same thing as my truck and my neighbors truck. However, we have gas engines and not the diesel engines. I feel the recent recall should be extended to all Super Duty trucks and don't just think it's an issue with the diesel trucks. I'm just wondering if anyone has looked into all the fuel pumps Ford is putting into their Super Duty trucks. It's crazy how so many people are having problems with them whether they have th

Truck lunges forward when at stop light, in drive and foot on the brake. Almost rear ended another driver. Did this several times. Also, when merging on highway and try to pick up speed the truck bogs down and hesitates almost got into two accidents because of this. Also loud clunking and banging on start up and when idling.

The contact owns a 2020 Ford F-250. The contact stated that when driving, at various speeds, the transmission would do a hard shift, giving a jerking sensation. No warning lights illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the dealer and to the NHTSA Hotline to file a safety complaint. The failure mileage was 70,000.

Ref: Ford Customer Satisfaction Program 24B27 VIN: [XXX] I own a 2020 Ford F-250 that is part of the above program. I have not been contact by Ford to have my truck software updated. I am concerned for my families safety driving this truck. The software update for my truck was to be available October 1st of 2024. What can I do to get this update done? [XXX] / [XXX] / [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Headlights are delaminating. They were replaced under warranty 2 years ago and now the replacements are delaminating. Ford has denied the claim for replacement

In Re REPEAT complaints, 22S09 NHTSA Recall Number22v087 Stephanie at Ford Recalls arranged for Lenoir City Ford to do a quick inspection of the UNDERBODY INSULATION. We agreed no other work was to be done. L.C. REFUSED to inspect the underbody insulation in re this NHTSA Recall. The Service Writer was caught LYING TO ME 4 TIMES, demanding they could not do the Inspection without an appointment (Ford Rep said she had arranged otherwise) then stated they had to inspect wiring (irrelevant) and driveshaft (irrelevant, no loose insulation so there cannot be driveshaft damage). I put a Google Review on line (K8BYP) with all these details. This is the THIRD Ford Dealer that has refused or failed to inspect for this safety hazard.

The contact owns a 2020 Ford F-250. The contact stated that on two occasions while driving approximately 50-60 MPH, the front end of the vehicle started to bounce and shake abnormally, and the vehicle drifted towards the side of the road. The contact linked the failure to the failure known as the death wobble. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the tire pressures were low. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed. The approximate failure mileage was 20,000.

The contact owns a 2020 Ford F-250. The contact stated while driving approximately 70 MPH, the vehicle drove over a bump on the highway and the front end started wobbling to the left and the right and the vehicle started shaking violently. The contact stated there was no warning light illuminated. The contact took his foot off the accelerator pedal to slow the vehicle. The contact was not depressing the brake pedal during the failure. The contact was able to slow and stop the vehicle. The contact turned off and started the vehicle and was able to resume normal operation. The contact stated while driving 50 MPH over a bump in the roadway, the vehicle started shaking and swaying to the left and the right. The contact stopped the vehicle and turned off and restarted the vehicle, and the vehicle drove normally. The contact had taken the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.

Truck has 46,000 miles on it. While driving and reaching the speed of 55mph the truck stayed violently shaking, causing me to reduce speed to steady the truck. This has happened on more than one occasion, and seems to be getting worse. The truck was manufactured at the Kentucky plant in December of 2019.

The contact owns a 2020 Ford F-250. The contact stated that while reversing, the rearview camera image was distorted on some occasions, and on other occasions, a message advising that the rearview camera was inoperable and to contact the dealer was displayed on the infotainment system screen. The contact stated that the failure had progressively become permanent. The vehicle was taken to the dealer, where an unknown repair was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 46,000.

The contact owns a 2020 Ford F-150. The contact stated that while accelerating from a stop, the vehicle lurched forward and hesitated to accelerate. Additionally, while driving at various speeds, the transmission randomly shifted gear and the gear selector failed to match the gear selection. During the failure, the check engine warning light was illuminated, and the “WRENCH” symbol was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V197000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.

Same as my previous Complaint dated yesterday, 10/3/2024, Ray Varner Ford, a Ford Dealer, tried to sell me the wrong Power Steering Fluid for this truck. I gave the Vehicle year, make, model and VIN # and they still tried to sell me passenger car steering fluid. Varner Ford LLC 2026 N Charles G Seviers Blvd, Clinton TN 37716 on Invoice [XXX], on which I purchased brake fluid but rejected the wrong PS fluid. This 250 3/4 ton truck uses Ford Automatic Transmission Fluid (ATF), not power steering fluid, and adding the wrong fluid will result in system damage, failure and possibly accident if steering control is lost. A mechanic at a local Tire and Lube business told me that adding this incorrect fluid will result in damage to the seals in the PS system, so apparently this is a known problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am an Engineer in several capacities (Electronic, Mechanical, Automotive) and have studied motor vehicle fluids and lubricants in chemical and physical properties details. 2020 Ford 250 TRUCK, not light passenger veicle. A Ford Dealer, Ted Russell Parkside, 9925 Parkside Dr in Knoxville TN, sold me the WRONG POWER STEERING FLUID FOR THIS COMMERCIAL VEHICLE (TRUCK). Invoice [XXX] dated 10/02/2024. The purpose was routine maintenance on a nearly new truck. They sold me passenger CAR Power Steering (PS) fluid, not the correct Motocraft Automatic Transmission Fluid (ATF) : 1. ) as clearly specified on page 367 of the vehicles Owners Manual 2.) as obvious by looking at the dark red fluid, its obviously Ford ATF I took the steering fluid back to this Ford Dealer who blamed the mistake on a computer printout, which is a false excuse considering point 1.) above. The Parts Manager tried to blame me for the mistake stating I hadnt supplied the vehicles VIN number so they could look up the correct fluid. That was a deliberate LIE as: 1.) The Owner can find the correct fluid without knowing VIN as in 1.) above 2.) The Dealers Parts Employee neither asked for the VIN nor went out to get it as the vehicle was on their parking lot at the time of sale, 3.) An attempt at Blaming the Victim (me) which is a deliberate deceptive tactic Replacing the steering fluid in this heavy truck with the wrong, passenger car fluid, will result in fluid failure because normal PS fluid does not have the hig

THis vehicle was purchased new from Ray Varner Ford, CLinton TN. Ford issued a Safety REcall notice for insulating material contacting the driveshaft. I took this vehicle to Varner who said they inspected it but found no defect. Last year, the vehicle was seen by the Ford Dealer in St Augustine FL, who told me the Safety Recall had not been addressed. When I explained that Varner had (at least claimed to have)_ inspected it, the Rep said "if so , they didnt enter it into the computer system." I have contacted Ford who essentially ignored the matter.

The contact owns a 2020 Ford F-250. The contact stated that on several occasions while driving approximately 50 MPH, the vehicle began shaking violently. The vehicle was taken to a dealer where it was diagnosed that unknown parts needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.

The contact owns a 2020 Ford F-250. The contact stated that while the vehicle was parked in the driveway, the following day it was discovered that the front passenger’s side door window had cracked. The contact stated that recently while the vehicle was parked, it was discovered that the front driver's side window was also cracked. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 55,000.

The contact owns a 2020 Ford F-250. The contact stated that on several occasions while driving at speeds over 50 MPH, the vehicle began shaking violently. The vehicle was taken to a dealer where it was diagnosed that the pitman arm, steering damper, track bar, and drag link needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 112,600.

As I was driving on the freeway at 65 mph the vehicle started shaking uncontrollably. I slowed my speed to 55 mph and it finally stopped. I attempted to return to 65 mph again and it started shaking even worse. I pulled off at the next exit examined the truck and it looked fine. I just drove it home at 50 mph. No warning lights or maintenance lights came on.

The headlights have failed multiple times causing bulbs to stop working or “blow”. Changed headlight bulbs approximately 4 times in the 18 months. Safety became an issue due to decreased lighting while driving. Also becomes a safety risk due to not being able to have the vehicle properly inspected by the state of WV. The problem has been discussed with the local ford dealer multiple times with no further progress other than discussions. No warning lamps or other problems prior.

The contact owns a 2020 Ford F-250. The contact stated while accelerating, the vehicle was shaking and vibrating abnormally. Upon inspection, it was discovered that the rear axle housing was deformed. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V536000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 69,000.

While driving at various speeds the transmission/powertrain has jerking shifting, loss of power, inability to increase speed, hesitates in speed, hard shifting, clunking noises. It hesitates from 4th to 5th gear, hesitates from 9th to 10th gear, and will drop from 10th gear straight down as low as 4th gear with the RPMs of the engine going dangerously high.

The contact owns a 2020 Ford F-250. The contact stated while driving at various speeds, the vehicle lost motor power at approximately the 7th gear. The Ford wrench warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission had failed. The vehicle was not repaired. Upon further investigation, the contact related the failure to Ford's customer satisfaction program 21B03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Gears would delay upshift. Stopping would accelerate as approaching stop light.

Drivers door will not unlock at times, the others do. The door also will not latch at times making it unsafe to drive, Have to lock and unlock with remote and keys until it resets. Only 46,000 miles. started doing it a year ago but has gotten worse. I know Forfd has had a history of problems and extended warranty on 2017 Super Duty for this problem.

Pulling my 5th wheel home to California today from Williams AZ on [XXX]. The truck has just over 53k miles. At least 8 times today my wife and I experienced the death wobble traveling on [XXX]. These episodes were difficult to overcome as we were in freeway traffic. The front end shook so violently that it took everything I had to maintain my lane, slow down and not become involved in an accident or wreck. I have called Ford customer service and have received a case #. As well I have an appt Wednesday at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford F-250. The contact stated that while driving at approximately 40 MPH, another driver on the road informed the contact that the vehicle was leaking diesel fuel with an abnormally strong diesel odor. No warning lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that an unstated filter needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

The contact owns a 2020 Ford F-250. The contact stated that while in drive(D), the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal was pumped gradually, and the vehicle accelerated as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved DTC code: P0685. The contact was informed that the PCM relay needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 91,000.

The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed; however, the contact was unsure of the diagnostic results. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in an unknown recall. The failure mileage was approximately 80,000.

The transmission shifts hard both up and down. There was a Ford Customer Satisfaction Program 21B03, for which I never received. I contacted Ford and was told that since the program had expired there was nothing they could do. However, this is a known issue that Ford has admitted. This is a safety hazard because the transmission jumps around to various gears. If a vehicle is following and the transmission chooses a gear that is lower than appropriate, the tires will lock until the appropriate speed is reached for that gear.