2023 Ford F-150 complaints

Randomly the ac line will freeze over and no air flow will come out of the vents although the fans can be heard working. Issues is not a simple thing to be duplicated and have brought it to 3 ford locations and still having the issue. They won’t attempt to repair anything else that could be the issue like the compressor because of fear of ford giving a bad review to the shop and mechanic. Just this week 2/28 I took the vehicle in while issue was happening and once the line defrosted and air flow came back I was again sent away because they could not replicate. This is a huge problem as I cannot defrost or defog my windshield in cold weather.

On several occasions, while in drive, the parking brake will automatically engage uncommanded, resulting in an abrupt stop. This has happened a total of 7 times since 4/26/2023; 6 times with the owner operating the vehicle, and one time with a sales rep operating the vehicle. Unlike the collision emergency braking system, the heads up display displayed “parking brake” at the time of the incident. Following the incident with the sales rep, the dealership was “unable to replicate the issue”. The vehicle was released to the owner where the fault occurred in the middle of an intersection. Had this not been a three-way stop, serious bodily injury or death may have resulted to/from oncoming traffic.

The a/c fails to operate in hot weather. You can hear the internal fans blowing, but no air comes out when it is hot outside, and the car idles for a few minutes. Has been in the shop twice to fix this.

The air conditioning stopped cooling on several ocasiones, they changed the air sistema and it failed egain

So I was driving for an hour & it felt like my AC went out. You could hear the AC blowing but it felt like it was restricted through the air vent. I had it on 7 & it felt like I had it on 1 the air was barely coming out. You could definitely hear the air trying to blow when I raised it up to 7 but no air was getting thru the vents. Felt like it clogged up. Also the temperature of the very little air that was coming through the vent was warm. So I had to lower down the windows just to get fresh air in the cab as my family was complaining it was getting hot. All of this happening at 550 miles

When selecting the tow menu on the display if you select trailer tpms or try to use the down button to scroll the instrument cluster will blank out and reboot while you are driving. You loose the entire cluster so you cannot see speed or anything.

Cruise control button only requires 1 touch to engage. old system required to turn on and then set. it would be to bad, however button is on left side of wheel and is easily accidently engaged. It has happened many times in 2 months of ownership. Dealer and ford won't act. this thing will engage i have had approaching curves and even stop signs. I'm very disappointed with 2 aspects of truck remote tailgate drop another hazard and cruise control. please notify ford of this problem.

The contact owned a 2023 Ford F150. The contact stated that while his wife was driving at 70 MPH, the driver's side wheel and axle detached, the driver lost control, and she crashed into the guard rail. There were no warning lights illuminated. The driver sustained injuries to her body, including burns, bruises, and neck and shoulder pain. The driver received medical attention in the emergency room. The air bags were deployed. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was not informed about the failure. The failure mileage was approximately 178.

IWE four wheel drive system is engaging while driving the vehicle. Rough shaking in the front end of vehicle and grinding noise while driving. Ford has acknowledged there is a defect but the truck is operating normally and they are trying to fix the issue. Initially I was told it was unsafe to drive , but now that they do not know how to fix the issues they told me to just drive it until it completely breaks down. This is very unsafe. The vehicle is a 2023 F150 with 6,000 miles

Burring noise coming from front end - seems 4 wheel drive partially engages approximately 2-5 miles down the road after a cold start. Hitting the 4x4 button and transitioning to 4x4 alleviates the noise. Seems to happen during cold weather. Reading online, it looks to be an issue affecting the IEW for the 4x4.

2 issues Issue 1 Cluster tripometer randomly resets miles and mpg. Images attached. See this link for more details [XXX] Issue 2 Power train continues to "slip" randomly. The excuse I get is that the computer is still "learning"... 8 months later? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle accelerates at low speeds when applying brake. It has happened 3 times in the past 6 months. Dealer was contacted and said no reports of this issue were on file. Most recent incident resulted in a minor collision.

When selecting the TOWING option on the dash cluster, the dash shuts off to a black screen and restarts while driving. This prevents seeing the speed and other dash information. The truck also sends warning to phone after dash shut off that power steering, ABS, seatbelt control, and airbag control is malfunctioning. Took to dealer and they were able to reproduce the issue. The replaced dash but did not fix. They escalated the issue to Ford who said they are working on it back in October. Still no fix.

My truck worked fine for six months and then Ford did an update(power up) on December 14, 2023. On December 15, 2023 I took my truck to a dealership to find out why my phone,making and receiving calls, produced a static response. In order to make phone calls, I need to stop my vehicle, turn off the vehicle and open and close the door. Dealership techs had no idea why. Have talked to Ford Motors half a dozen times since then and was told Ford is aware of the problem, most likely caused by the December 14, 2023 update. Six weeks later and each time I have called I'm told that Ford is working on it. My call yesterday left me with the impression that Ford isn't all that interested in resolving the matter. Why isn't there a recall on this problem, since I'm told the static on cell phone calls through the sync 4 system is quite common.Thank you.

On [XXX] as I was going in reverse the car started to accelerate out of control, I pumped the breaks and it increased speed, I then tried to power down truck and that did not work. My vehicle ended up going in ditch backwards and I hit a mailbox and ditch. Earlier in the week when I went to go from reverse to forward it felt like it was locked and then it would engage. I do not feel this is safe and will not ride the vehicle as I think there is something wrong mechanically with the truck. Police report will be uploaded in 1-2 days. My email address us [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving random chiming occurs intermittently. No fault recorded or seen on dash. Second issue has happened 3x since purchase, dash cluster shut down or cycled power or reset while driving. This to me is a safety issue.

When it’s below freezing, I am experiencing a loud humming/rumbling noise while driving. It last for a mile or two then stop. I haven't drove the vehicle much in fear or damaging anything. There are 2 other vehicle in my area experiencing the same issue & they have the same vehicle. I've been to dealer, they werent able to duplicate the issue but informed me a sales advisor there with the same truck is also having this issue but havent found a fix as it continues to happen. There are many compliants and videos online regarding this issue. Ford need to open an inverstigation into this issue and provide a recall/remedy.

We just purchased this truck through our business and have complained to the dealer. The dealer made a claim through Ford and Ford responded by stating they will not repair/replace the windshield. They claim that our issue with the extremely distorted view when the sun hits is caused by an outside force. This is extremely disappointing to say the least and leaves us with a bad impression/customer experience. This truck was delivered to us this way, brand new and we made the complaint right away. We have not had an incident yet, but as the sun is more apparent the probability of an accident becomes more likely. If there is anyway you can help, please advise.

The contact owns a 2023 Ford F-150 equipped with Hankook Tires, Tire Line Dynapro, Tire Size: 275/60/R20, DOT Number: [XXX] . The contact stated while driving at an undisclosed speed, the contact became aware that the tires were cupping. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the technician stated that the failure was a known issue. The tires were rotated however, the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 5,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I experienced a complete brake failure.

There was a grinding noise coming from the front end. I took it to the shop and they told me it was the IWE, so they replaced it. 3 days later the same noise returned. They again told me the same part needed to be replaced and that it must have been a faulty part. Waited for 6 weeks to get the new part in then another 2 to get an appointment. They replaced it and then called me and said that it was still making the noise so that wasn't the issue. 4 wheel drive has never worked on the vehicle. Searching forums shows that many people have had the same issue.

The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, an abnormal squealing sound was coming from the front driver’s side tire. There was no warning light illuminated. The contact stated that the failure normally occurred while the temperature was below freezing. The vehicle would resume normal operation after switching back and forth from 2WD to 4WD. The vehicle was taken to a dealer where it remained for a month. The dealer later informed the contact that the defect was related to the IWE (Integrated Wheel End) that had failed to operate as needed. The contact was informed that there was no repair for the failure. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 4,500.

The contact owns a 2023 Ford F-150. The contact stated while driving 75 MPH, the Forward Collision Avoidance system engaged while there was no other vehicle nearby. Additionally, the contact stated that the vehicle turned off temporarily while driving on the same day. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The dealer performed several software updates: however, the failure reoccurred. The contact stated that while driving 65 MPH, the Forward Collision Avoidance system engaged while there was no vehicle nearby. The contact stated that the vehicle turned off temporarily later that day. The manufacturer was notified of the failure and a case was filed. The manufacturer advised the contact to take the vehicle back to the dealer, and to contact the NHTSA Hotline for assistance. The failure mileage was approximately 5,000.

Rumbling vibration in the front end when driving in temps below 30 degrees F. Appears to start and stop intermittently. Searching F150 owner forums reveals numerous other owners experiencing the same issue.

The truck has a grinding noise in the front end that goes way after switching it into 4WD and then back to 2WD. The is also a smell of metal heating up. I took it to a Ford dealer to have it fixed. The dealer said it was a bad IWE and parts were on backorder. Once they came in I took the truck back to the dealer to have it repaired and they advised me that Ford had put a halt on them repairing the IWE.

The issue occurs any time when the temperature is approx 32 degrees F or below. After starting up the vehicle and driving for 2 miles a loud grinding/rumble sound occurs and last from 10-120 seconds. The sound eventually goes away on its own but it sounds as if there are parts rubbing or grinding together. The noise is below the drivers seat. I've taken it to the dealer after the first episode however the temperature was not under 32F when they inspected the vehicle. There are no warnings when this sound occurs and to date this has not been a safety issue but it has only occurred 6-7 times since I've owned the vehicle(have not had many days that I've drove it when temperature below 32F) and I worried if this continues there will be a failure.

The headlights in cars that use these super bright ass lights are ridiculous! They need to be changed into normal headlights. The lights in auto parts stores say for offroad use only! The lights in cars now , they are brighter than the ones with the offroad use only warning. Please fix this crap. We can't see when there's oncoming traffic. It's going to cause much more than just accidents. Fix it.

Problem affecting my 2023 f-150 along with many other owners who have 4wd and are in cold climates. See [XXX] for more. This pertains to the Electronic integrated wheel end (EIWE). In cold weather, vehicle begins to actuate the EIWE causing a grinding writhing the hub of the F-150. This grinding takes place while driving in 2H, or can be replicated by shifting from 4H back to 2H. The truck will then make the grinding noise for about 15 to 30 seconds. Ford has no fix at this time but a recall must take place to fix this faulty system! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front transfer case or wheel ends will grind causing vibration and an audible growl when the outside temperature is below 32 degrees and driven first thing in the morning before the internal components have had a chance to come up to normal operating temperature. I suspect the hubs are either not fully engaging or disengaging and thus causing the grinding. This happens regularly in the AM and will last for 30sec to 2 minutes unless you press the 4 wheel high button. This is a saftey concern due to the fact that components are being prematurely worn and at risk of sudden failure resulting in the inability of operation. No error codes or warning lights.

The contact owns a 2023 Ford F-150. The contact stated while driving approximately 45 MPH and slowing down to make a right turn, the vehicle independently activated the brake and jerked the vehicle to the left. The contact lost control of the vehicle and stated that the vehicle climbed the curb on the passenger side. The contact stopped the vehicle and stated that there was no damage. The contact stated that a crash warning and the parking brake lights were illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed nor repaired. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 23V509000 (Parking Brake) in November 2023 and related the failure to the recall. The manufacturer was not informed of the failure. The failure mileage was 8,762.

Whenever temperatures are below freezing, the TCCM engages the front IWE system and hubs to warm up for the first 2 miles of driving. However, when the system disengages, the hubs are not fully disengaging from the IWE shaft and a loud grinding noise happens. I have taken my vehicle to the Ford dealer and they gave a contradictory answer by saying that it was a “issue,” but that it was “operating normally.“ It is definitely not normal and they know it is a defective system that is damaging the drive system on a brand new vehicle with less than 800 miles on it.

AC turn off when operating truck when temperature is at 60 degrees or higher. Ford is aware of this issue but has no fixed. This dangerous when outside temp is over 85 degrees. Went to shop 1/3/2023 and 11/06/23 in Okc. Prior pulled in Tulsa dealership to address issue .

While driving in gears between 8-10 I experienced a loss of power (Possible mis-firing) while at speed between 50-60 miles per hour. This occurs every time the vehicle is driven.

Truck is not capable of intermittent temperature settings. It is either HOT or COLD. Setting manually to 63 degrees and it’s blowing 80 degree air. the final setting, towards the colder option is LO, and that blows ambient air, in this case cold. So. You options are COLD or HOT making maintaining a reasonable temperature in the cabin and clear windows impossible.

Loud vibration while driving, similar to passing over a rumble strip, believed to originate from IWES operating in colder weather. Fear of damage from grinding parts effecting operation of 4WD system.

Truck will randomly start making rumble strip or like you have knobby tires noise from front end. You can put it in 4 high and back 2wd an it goes away.this has happened at different speed and differs temp.

Both front IWE’s are in question. When it’s cold out like below 32 degrees, I driving and hear a grinding noise. Sounds like a bearing type noise when they are stuck engage and one free spinning. The dealer told me if I hear noise again to engage/press 4high. The noise went away but not fixed.

Loud humming noise coming from the driver side front end. It comes on randomly when temps are below freezing. It is something near the wheel such, likely the IWE as it grows higher pitch at higher speeds and lower at lower at lower speeds. When you hit the button to go from 2H to 4H or switching to 4 wheel drive, the humming goes away. Switching back to 2 wheel drive and it comes back sometimes. I see a lot of posts online with others having the same similar issue. This is on a 2023 xlt f150 with the 2.7 liter ecoboost. I contacted the dealer and they are aware of the issue but have not heard of any solutions from Ford. It does not appear to be a formal recall issue yet, but my guess is that it is something that should be recalled. This noise is fairly loud, I can send a recording of it. It also makes the steering wheel shake a little bit with it happening, fairly minor, but obviously not good. Sounds like they need a redesign on the electronic IWE.

EIWE (Electronic Integrated Wheel End) failure or malfunction. Ford has multiple Field Service Engineers aware of the issue with no fix found. Multiple vehicles not only at one dealership but across the country have confirmed issues. Ford Customer Relations is aware and has an open case with me and many other owners. As requested for Ford case manager, the vehicle is currently going back for a third time to the dealership for something "they can't currently fix".

The sunroof of the vehicle spontaneously shattered. At 65mph Glass rained down on myself (driver) and my occupants. Nothing impacted the roof of the vehicle. The sunroof just exploded, causing a loud bang, and prompting me to break quickly. Sharp shards of glass went all over the vehicle focused on the backseat.

Loud buzzing noise interrupts driver focus. This happens intermittently, but has occurred while braking at busy intersections, while backing into urban parking spaces, while attempting to use the camera for safe maneuvering - or just at random times while driving. Navigation has been interrupted, preventing the ability to make safe decisions to arrive at a desired location. Voice-based services have been interrupted, prompting the need for physical interaction (which entices the driver away from hands-free operation and taking their eyes off the road). Backup camera has been disabled (blank screen) while switching to Reverse preventing detection of objects behind the vehicle. Infotainment/vehicle operations are disrupted while system randomly reboots (and often buzzes loudly). Additional issues render the audio system as annoying, buzzing during songs whether on Carplay or via USB music. The optional (and expensive) B&O Unleashed audio system has been rendered almost useless. Noise has been so disruptive as to startle me during operation of the vehicle on multiple occasions since purchasing the vehicle in July 2023. Updates have been hinted at to address this problem but have not been delivered or realized - and yes Auto Update is on and I'm manually checking for updates as well. October OTA did not address this issue (and may have made it worse - although my high hopes for this update may have just increased my annoyance at its persistence). I have reported this to my Ford d

Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change. This risk has become heightened in periods of warm weather, where the stalk becomes "more stuck" than usual. The dealership has replicated the issue and attempted to resolve several times; after several months of waiting for a solution from Ford and recent near-misses on highway trips, I have decided to escalate with Ford as well as with NHTSA. The vehicle has no warning lights nor signals warning any user that an error with the blinker stalk may occur while driving. Issue #3: Left side blind side monitor false readings when there is no vehicle on driver side blind side. Dealer unable to verify. False positives desensitize driver to true positives, therefore, this is an added risk.

My vehicle has under two thousand miles on it and it has randomly made a sound while driving 35 mph or below of rumbling sound underneath the truck. It sounds like I'm driving over rumble strips. I am attaching a link from a FORD forum where others are reporting this problem with the 2023 ford f150 xlt. I called FORD and they said to register the issue on this website. There is also a youtube video concerning the sound. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tire monitoring system malfunctions after 30ish minutes of driving. Seems the issue is interference from the on board power generator referred to by ford as “pro power onboard”. After the tire monitoring system turns on, immediately turning off the pro power generator the tire monitoring system returns to normal. After researching this issue it’s very common and has been on going through multiple years with no fix.

My 2023 Ford F-150 keeps having an issue where the electronic parking brake will engage while I'm driving. The issue has happened to me at least five times. Luckily for me I was going between 5-10 miles per hour and did not have any vehicles around me. However, the issue can be dangerous if I vehicles behind me and the parking brake engages with no warning. Once the parking brake engages the only way to turn off the parking brake is to do it manually. There was a recall regarding the same issue for F-150s 21-23, but my vin number was not part of the recalled because my vehicle was probably manufactured after the Feb 25, 2023, listed on recall 23S35. I called Fort customer service, and they were no help besides telling me to take the vehicle to the dealership.

The back up camera screen is constantly freezing up or the screen goes black. When this happens the driver has no control over any audio, navigation or other settings that are linked to the screen. The only way to get the screen to come back on or unlock the frozen back up screen is to turn the vehicle off and let it time out. This happens at least 3 or 4 times a week. When dealership was asked about it, was told they don’t have a fix for it and it’s a common problem.

The dash cluster randomly shuts-off/restarts while driving the vehicle and when it did last time ford app sent 3 notifications of faults with antilock brakes, TPM, restraint indicator warnings. If there is an issue with these items and I have road emergency and my brakes and restraints do not work properly it could be a safety issue for all involved in accident (I would not know how fast i was going since dash cluster is off). I took the truck to dealership and they are passing it off on SSM 51757 (which my truck also has an issue with) and a loose pin connection. But this happens with no checking of trailer tire information. The speakers made a loud crackling noise and my phone disconnected from infotainment center just prior to the incident.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Significant clunking in the transmission, purchased this 2023 brand new. Ford dealer tells me this is normal but it feels like this truck is going to break down at any moment. Disruptive shifting all over this place, very sloppy. I am also getting excessive exhaust smoke from the tailpipe, almost looks like the truck is on fire every morning when I start it up. Smells awful too. Dealer again states all of this is “normal”. Not sure what Ford is compensating dealers with but they are going to have a real issue here soon with upset customers if they keep producing trucks like this.

This is my second F150 that has had severe vibration through the floorboard, steering wheel and gas pedal. The last one the torque converter and steering failed. Both trucks were brand new. This is a serious safety issue. My foot goes numb after about 15 minutes of driving from the constant vibration. Ford acts as this is normal, but this issue has been well documented in the Ford community. There have thousands of similar reports made to Ford Motor Co.