Page 14 of 21 · complaints 651–700 of 1,042

2021 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →

Tires
Filed Jul 22, 2024CA

Tires making noise and not in balance /out of round. I had a authorized tire company check tires on their machines and a report was written. They said the tires were defective.BIGBRANDTIRE COMPANY PASO ROBLES,Calif. 93446 Phone 805-238-5097

Structure › Body
Filed Jul 18, 2024MD

My rear passenger window shattered. My niece opened the door and the glass shattered. The window pane was held together by after market tint. It then fell under the vehicle. The vehicle is available for inspection until Friday, July 27, when it is scheduled for repair. The safety of the passengers was putt in jeopardy sure to the nature of the incident.

Electrical System › Wiring
Filed Jul 18, 20244,000 milesPA

The contact owns a 2021 Ford F-150. The contact stated that the vehicle was shuddering and jerking while driving. The check engine warning light was flashing. The contact stated there was another unknown warning light flashing. The contact stated that the soy-based wiring was causing costly repairs. The vehicle was taken to the local dealer, where it was diagnosed that the wiring in the undercarriage was chewed on. The vehicle was repaired, but the failure recurred a month later. The contact stated that while driving 35–40 MPH, an unknown warning light started to flash. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the soy-based wiring had been chewed on by squirrels and chipmunks. The vehicle was repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 4,000.

Exterior Lighting › Headlights
Filed Jul 17, 202448,000 milesFL

The contact owns a 2021 Ford F-150. The contact stated that on several occasions while driving at various speeds, the passenger’s side headlight was not working as intended. The vehicle was taken to the dealer where it was diagnosed that the passenger’s side headlamp needed to be replaced due a failure of the LED screen. The vehicle was repaired; however, the failure reoccurred approximately one year later. The vehicle was taken to the same dealer where it was diagnosed that the passenger’s side and driver’s side headlamps needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

Exterior Lighting
Filed Jul 16, 2024TX

DRL on headlamp vertical line shutoff on passenger side headlight assembly.

Electrical System › Integrated Trailer Brake Control
Filed Jul 3, 202438,000 milesAR

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed and hauling a trailer, the brake lights became inoperable. No warning lights were illuminated. The vehicle was taken to a dealer. The vehicle was diagnosed; however, the cause of the failure was not yet determined. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.

Vehicle Speed Control
Filed Jun 30, 2024CO

After starting the vehicle at a motel in the morning, and backing out of the parking spot, I put the vehicle in drive and gave it a little bit of gas (wheel cranked to the left to finish turning out of the spot), and the vehicle rapidly accelerated across the parking lot. I hit the brakes and the vehicle stopped accelerating. I looked down to see the cruise control set to 15 Mph and crossed out (disengaged due to brake engagement). I never set the cruise control at that speed. To the best of my knowledge I never bumped any cruise control buttons that morning. To the best of my knowledge a software glitch caused cruise control to set and engage, from a stop, to an unsafe speed considering the circumstances.

Service Brakes
Filed Jun 28, 2024FL

While driving the parking break activated. I was in the middle of the road with my newborn. I believe my truck should have been recalled since this is something that other F150 had. I took it to the Ford dealership and they said there was no active recall on this vehicle. So I had them check it since it’s such a high safety concern. And yes there was a default with the parking break system.

Visibility/Wiper
Filed Jun 26, 2024NY

I contacted a local Ford dealership: Hempstead Ford, 301 N Franklin St, Hempstead, NY 11550, (516) 363-1579 to perform multiple safety recalls issued by NHTSA. The service department refused to schedule me for service because I did not buy the vehicle from their dealership. I reported this to Ford Customer Relations and was told that they cannot force the dealership to service my vehicle. I believe this is illegal.

Visibility/Wiper
Filed Jun 24, 2024TN

Windshield wipers randomly stopped working. There is a recall for 2021 f150s, however my VIN is not included.

Visibility
Filed Jun 24, 202458,500 milesGA

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed during a rainstorm, the driver’s side windshield wiper detached from the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V163000 (Visibility). The dealer confirmed that the vehicle was not included in the recall. The manufacturer was made aware of the failure and also confirmed that the vehicle was not included in the recall. The failure mileage was approximately 58,500.

Power Train
Filed Jun 21, 2024IL

The automatic 10 speed transmission 10R80 covered by TSB24-2176 will violently downshift or upshift causing passengers and contents of the vehicle to be thrown around the vehicle. This happens at random events, sometimes while accelerating, sometimes while decelerating, and without warning, which leads to violent decelerating and lurching on the road, which is a safety concern in heavy traffic. The transmission has been serviced 3 times by Ford of Homewood, twice under warranty and once out of warranty (60K powertrain) but there is no fix or remedy to repair this issue. I own several other identical 10 speed equipped trucks that operate fine, perhaps a bit jerky with shifting, but this truck is a safety hazard that cannot be repaired.

Service Brakes
Filed Jun 11, 2024PR

Truck was repair as per the recall of the emergency brake however is still applying the parking brake again and took it to have it scan but ford dealer ship says they don't find no codes or anything saying it does and I'm just scared of continuing to put myself and my family at risk when is still applying the emergency brake whenever it wants. So far has done it over 3 times in a period of a few moths after the recall was supposedly been done for that same reason. On the picture I'm posting here is the invoice of the repair of the recall. Is in Spanish part of it but all the numbers of the recall are there

Unknown or Other
Filed Jun 11, 2024KS

360.Camera System has failed and is having the same known issues as the other recalled Ford vehicles.

Service Brakes
Filed Jun 7, 2024MD

While approaching a red traffic signal at speed, I went to apply brakes and the brake pedal had no resistance and failed to slow the vehicle. Immediately several alarms sounded and lights illuminated on the dash board. I was able to slow the vehicle with repeated brake attempts and swiftly moving to the right turn lane where I could navigate a turn and come to a complete stop after coasting. Dashboard indicated: Pre-collision assist not available, antilock brake fault, service AdvanceTrac, and check brake system.

Power Train
Filed May 30, 2024MD

Good day, I am experiencing a leak from the front differential pinion seal on my vehicle. This leak appears to be a common issue based on reports from other owners in various online forums and owner groups. The front differential transfers power from the transmission to the front wheels. A leak from the pinion seal can cause a loss of differential fluid, which could lead to premature wear and eventual failure of the front differential components. If the front differential fails while driving, it could cause a loss of control of the vehicle and increase the risk of a crash or collision. This poses a significant safety hazard to myself, my passengers, and other vehicles on the road. I am requesting that Ford Motor Company acknowledge this issue and take corrective action by issuing a recall or service bulletin to inspect and repair/replace the faulty front differential pinion seals on affected vehicles. Allowing this defect to persist is unacceptable from a quality and safety standpoint. A front differential failure caused by this leak could result in serious vehicle damage, injuries, or fatalities. Please investigate this matter thoroughly and require Ford to address this safety defect before it leads to additional vehicle failures and potential accidents. Thank you!

Power Train
Filed May 29, 2024MD

Unknown which component is failing. It started with a rumble while accelerating or coasting but goes away when I shift into neutral so I believe that is the transmission. Other issues that are occurring randomly, speedometer will change indication to slower speed than I am actually going or it will drop to 0 while I am driving. Alerts and faults that have shown at the same time the speedometer goes out are: Powertrain fault, ABS, Forward Collision Warning, Parking Collision Warning, Automatic Emergency Braking, Lane Departure Warning, Blind Spot Warning, Lane Keeping Assistance, Cross Traffic Warning. Also a random metallic spinning noise coming from under the truck. It has been in the dealer garage 5 times now.

Exterior Lighting
Filed May 17, 2024FL

The driver side led DRL of the headlight is burnt out.

Power Train
Filed May 16, 2024NY

Transmission encountered rough, jerky gear changes, along with delayed acceleration responses referred to as “hesitation" Rapid unexpected deceleration or inability to accelerate complete loss of motive power

Electrical System
Filed May 8, 202466,000 milesTX

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed and braking, several safety features disabled independently. The contact stated that the Pre-Collision Assist, ABS, and other unknown warning lights were illuminated. The contact stated that the failure occurred often. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 66,000.

Forward Collision Avoidance › Adaptive Cruise Control
Filed May 1, 2024PA

The Ford copilot 360 is not working on my f150 Raptor The speed limit sign recognition has stopped working correctly some of the time. Vehicle is currently at the Ford dealership in Palmyra Pennsylvania. For he last 45 days as the dealership has been unable to fix the problem. My Vehicle is still under the original 3 year 36k warranty. Purchased [XXX] currently has 18k miles. Vehicle is not as safe as is compared to how it operated prior to an update performed at the dealership.. Not happy or as safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Apr 28, 2024CO

The Instrument Panel Cluster will reboot when driving leaving the panel blank with no speedometer or other vital information. The system will reboot after a short time, sometimes multiple times and has occurred when driving at speeds of 30, 35, 50, 65 mph. This reboot leaves the driver without vital information, causes confusion and is a distraction putting the safety of all occupants at risk. This has happened a multiple times and may be is similar to SSM 50294 where emojis causes the Instrument Panel Cluster to go blank or reboot during incoming or outgoing phone calls where there are emojis alongside the text of a name of contact. Unfortunately, I did not learn of this error until I had dropped the vehicle at the dealer and researched myself. I have a heart emoji next to my wife's name and would gladly remove this, but the dealer indicates a full $1000 reboot of multiple systems is the protocol in accordance with Ford manuals and diagnostic trees. I am working with a dealer, but they have been uncooperative in terms of recreating the problem and are only seeking a paid solution with the reboot the entire system an no assurance that this will work. As mentioned above, it seems that this is similar to SSM 502947 for other 2021 F-150s, but the dealership will not confirm and Ford indicates my vehicle is not effected by this error according to my VIN. System failure warnings are also sent to the Ford mobile app when this reboot happens, these warnings are for the Tire Pressure

Visibility › WindshieldCrash
Filed Apr 23, 202429,000 milesCO

The contact owns a 2021 Ford F-150. The contact stated that while driving in the snow at 30-35 MPH, he crashed into an unknown vehicle. The driver of the unknown vehicle fled the scene. The front windshield seal detached. There were no reported injuries, fire or air bag deployment. A police report was filed. The vehicle was taken to the local dealer, who informed the contact that they do not service windshields. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 29,000.

Electrical System
Filed Apr 22, 2024SC

Was slow rolling to stop light at intersection. Vehicle shut down and got an alert that said “auto start stop shift to P, then restart engine”

Electrical System
Filed Apr 18, 2024GA

Tire pressure sensor keeps coming on and says it is faulty. The driver side window will not completely roll down( we have done a reset and it will only work once or twice). With the radio it will sometimes not work(we have done a soft reset and it will work a few times and then stop). The last thing the heat shield that is underneath the truck had a recall we got it repaired and since it hangs down, we have taken to the dealership and they repaired it again and will still hand down.

Power Train
Filed Apr 18, 202478,000 milesIL

The contact owns a 2021 Ford F-150. The contact stated that while his wife was driving at undisclosed speeds, the vehicle turned off and the vehicle decelerated. The vehicle independently automatically restarted; however, the failure recurred. The contact discovered NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, neither the year, make, model nor the VIN was included. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

Power Train
Filed Apr 18, 202410 milesFL

The contact owns a 2021 Ford F-150. The contact stated that when the vehicle was started and the gear shifter was shifted into drive(D), the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact also stated that no failure codes displayed. The contact stated that the failure had been persistent since the vehicle was purchased in October 2021. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 10.

Service Brakes
Filed Apr 17, 2024FL

Normal brakes fail. Only the emergency brake functions and locks up one of the rear tires.

Service Brakes
Filed Apr 13, 2024MO

My family and I were driving to a local coffee shop when my dash went off with a low brake fluid warning, I pull over to check and it was bone dry. That pretty odd so I immediately start looking for leaks and discovered the passenger side rear brake line where it connects to the rubber hose and goes to the caliper has a MAJOR leak. I videoed the leak so show how bad it was and where it was leaking from. The rubber hose itself if fine the leak is coming from the metal part of the hose but unfortunately the way to fix the issue is by replacing the hose assembly and according to ford that part is a wearable item, so my extended warranty I paid for it does not cover it. I find it absurd and extremely dangerous that a three-year-old truck has a major brake fluid leak like that and Ford has been no help at all. I’ve spent all day on the phone with them arguing and they don’t seem to care. This is a major safety issue from a clearly faulty part from the manufacturer, and I don’t feel as though I should be responsible with the bill.

Electrical System
Filed Apr 10, 2024MI

The vehicle will occasionally freeze on the infotainment splash screen. This prevents the rear view camera from activating when the vehicle is in reverse. Furthermore, the vehicle has already been serviced for a prior issue where the infotainment system (and rear view camera video) would momentarily freeze (1-4 seconds) when the camera was activated

Power Train
Filed Apr 10, 202440,000 milesTX

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, there was an abnormal sound coming from the rear end of the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hub nut was fractured. The dealer replaced the hub nut and the rear axle and informed the contact that the repair was temporary. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

Service Brakes, Hydraulic
Filed Apr 5, 202428,000 milesOK

The contact owns a 2021 Ford F-150. The contact stated that the brake power booster was emitting a hissing sound when the brake pedal was being depressed. The contact used an excessive amount of pressure to depress the brake pedal. The ABS warning light was illuminated but deactivated independently. The vehicle was taken to the dealer, but the cause of the failure was not determined. The dealer confirmed that the failure was related to NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 28,000.

Power Train
Filed Apr 5, 2024FL

High-speed highway travel this morning. Switched lanes and pressed accelerator; engine cut out. Seemed to be in no gear for 6-9 seconds before lurching into power again. Incident was very dangerous and forced a rapid slowing in fast lane affecting traffic behind me. This has happened 4 times in the past 8 months.

Visibility/Wiper
Filed Apr 3, 2024MD

My windshield wipers stopped working. It seems the wiper motor still kicks on and I can hear it move, but the wipers don’t move and are stuck. It’s almost as if the wipers are off track or something. Once my vehicle was stopped, I was able to move the wipers back down, but it won’t move after that. I can still hear the motor turning on though.

Electrical System › Instrument Cluster/Panel
Filed Apr 2, 202457,000 milesCA

The contact owns a 2021 Ford F-150. The contact stated that while driving 65 MPH, several unknown warning lights were illuminated on the instrument panel and then turned off independently. The instrument panel then failed to operate as designed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,000.

Electrical System
Filed Mar 31, 2024MI

The on board generator auxiliary fails to work because of "ground fault". Complaint to dealer (McDonald Ford, Freeland, MI) who stated has been receiving numerous complaints of this failure but has no remedy nor direction from Ford. This has been a continuous problem for the last few months.

Power Train
Filed Mar 27, 2024FL

The recalls have been fixed!! Please update your records!!

Structure › Body
Filed Mar 27, 2024TX

Tailgate periodically opens on its own

Electrical System
Filed Mar 27, 2024TX

OBDii reader which connect to vehicle ECM reads perfectly independently, however when connected to a state emissions inspection machine, machine indicates no vehicle information available and results in failures due to ECM not responsive. Ford says it is a known issue but will not replace ecm unless recall is issued.

Exterior Lighting
Filed Mar 27, 2024TX

Tail lamp assembly both sides, allowing moisture within the lighting assembly potentially resulting in short circuit or fire if water comes in contact with electrical connections.

Electrical System
Filed Mar 27, 2024WI

F150 is experiencing interior leaking from the windshield and other areas that Ford is unable to identify the cause. This can cause visibility issues and damage to electrical components resulting in a safety issue. The leaking causes the floor mats to be wet, which have also caused my foot to slip off the control petals. This could cause an accident. Ford is not able to identify the source, they were able to reproduce the leaks in the firewall but can't identify the source. Ford doesn't acknowledge this is a major issue and has only offered to caulk and seal in the most common areas. It was in the shop for four days March 25-27 and 22-23 2024. There are no warning issues just went floor mats and visible water on the interior of my windshield which I demonstrate to the dealership.

Electrical System
Filed Mar 20, 202495,000 milesWI

The contact owns a 2021 Ford F-150. The contact stated that the vehicle failed the emissions test due to a gateway error. The vehicle was taken to an unknown dealer, where it was diagnosed that the gateway module needed to be reprogrammed to the latest software. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.

Exterior Lighting › Tail Lights
Filed Mar 18, 202462,000 milesIL

The contact owns a 2021 Ford F-150. The contact stated that the taillight and signal lights were inoperable. There was water in the lower section of the taillight compartment when it rained or while the vehicle was taken to the car wash. The vehicle was taken to the local dealer, where it was determined that the taillights and signal lights needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.

Interior Lighting
Filed Feb 26, 20245,000 milesGA

The contact owns a 2021 Ford F-150. The contact stated that the check engine warning light was illuminated, and the GPS was inoperable. Additionally, the interior lights failed to illuminate as needed. The contact stated that the battery had drained on three occasions. The contact replaced the battery. The vehicle was taken to the local dealer, where it was diagnosed that the backover prevention camera needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the manufacturer had not been contacted. The failure mileage was approximately 5,000. The VIN was not available.

Unknown or OtherCrash
Filed Feb 25, 2024VA

I stopped the vehicle in the street after turning wide to back in my driveway. The vehicle lunged forward like it was being pushed. It continued forward, up the curb, paused, then was pushed (moved forward) harder up the incline and into a pine tree. Significant Damage was to the front end. At no time did I accelerate. I was not in control of the car. It threw a message about parking assist on the dash. There were children on the street and I am glad it didn’t run into anyone. Yes you have my consent to check the vehicle data. I am going to file with ford as well. Even if car is fixed I’m afraid to drive it.

Visibility
Filed Feb 21, 2024TX

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Structure › Body
Filed Feb 12, 2024MI

In freezing temps(usually under 25*), the interior door handle freezes and will not engage the door latch. The door will not stay latched until cabin of interior warms up. Running boards get deployed every time the vehicle comes to a stop.

Service Brakes
Filed Feb 7, 2024WI

While driving forward the parking brake system automatically applied itself. Because of this I was nearly involved in a rear end collision. This was completely unexpected and without warning. The vehicle was in for service last week. It is now back in service and they are having trouble diagnosing the parking brake system. My vehicle is currently at the dealer and the dealer is in contact with Ford because the dealer is having trouble diagnosing the parking brake system.

Exterior Lighting
Filed Feb 6, 2024TX

Headlight DRL went out. Common problem with these trucks. Causes a safety concern with visibility.

Vehicle Speed Control
Filed Feb 2, 2024TX

With cruise control engaged, the set speed would randomly change up or down changing vehicle speed rapidly. Most dangerous part was some times the speed would set itself from around the speed limit where I set to as much as 20-30 mph above the posted speed limit up to 90 mph. The speed would instantly increase by 5,10,15,20 mph all of a sudden which is not possible to set with the cruise control buttons as they only increase or decrease in one mph increment. If it is some sort of speed limit sign reading system it failed and caused a dangerous situation for me and my family. I have video of multiple instances. This is dangerous and life threatening for the occupants of my vehicle and others on or near the road and could easily lead to loss of control, injury or death.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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