2021 Ford F-150 complaints

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35 MPH when a loud grinding noise was emitting from underneath the vehicle. The contact had lost power causing the vehicle to drift to the right. The vehicle ended up hitting a trash can nearby before it came to a stop. The air bags did not deploy. There were no injuries or medical attention needed. A police report was not filed. The contact had to place the vehicle in 4-wheel drive mode to be able to continue driving. The vehicle was taken to the dealer who was not able to diagnose the vehicle at the time. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 86,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-150. The contact stated that the driver’s side headlight suddenly became inoperable. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

The LED daytime running lights in both of my headlights are going out. The vertical portion is out on each the driver's side, and passenger side headlights. This started on the passenger side headlight about 6 months ago and has progressed to both lights. The diminishes the visibility of my vehicle to other vehicles. Puts all at risk. The headlights are still attached to my truck and available for inspection. I have not taken my truck in for inspection as I am beyond the factory warranty. I have conducted research into the problem and learned there are hundreds, if not thousands of owners with the same issue. There were no warnings of the light failure.

The intake valves failed in my 2021 ford f150 and has caused major engine damage the truck is un drivable now and ford REFUSES to help me in any way they said the recall is expected to have a remedy in 2025 so until then I’m just stuck they will not give me a loaner vechile or anything

XLT model with quad LED headlight. The Daytime Running Lamp failed 3000 miles past factory 36k mile warranty. Very common failure, Ford won’t acknowledge. Safety issue for other drivers in daytime as well as distracting to other drivers looking to see why the lights are not symmetrical. I have polled 14 people randomly and 13-14 said that it would distract them, while others have acknowledged they have seen several others like it. Trying to get a recall on this as the lights are 1200$ to replace each and they fail on both sides. The issue is quality control. I have torn down one light and examined the issue. I can provide evidence to support.

The contact owns a 2021 Ford F-150. The contact stated that the vehicle was taken to an independent mechanic and the contact was informed that there was rust on all four wheels. The mechanic was unable to remove the wheels due to the rust. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

I am writing to bring to your attention a critical safety issue affecting my 2021 Ford F-150, caused by a recent SYNC software update. On or around August 2024, Ford issued a software update that has resulted in significant malfunctions in multiple vehicle systems, including intermittent freezing and non-responsiveness shortly after vehicle startup. These issues persist for several minutes, severely impairing safety features—most notably the federally mandated backup camera that all vehicles sold after 2018 are required to have for driver and pedestrian safety. Following Ford's issuance of a recall number, I scheduled a service appointment with my local dealership and was later informed that Ford's specified service procedures would incur additional charges since my vehicle is now out of warranty. Ford has indicated that rolling back to a previous software version is not an option, as only Ford has access to the software. The company further requires an official diagnostic assessment at an estimated cost of $500 to $1,000 to even consider covering part of the repair costs. This approach is unreasonable, given that the malfunction originates from Ford’s own software update and directly impacts the safe operation of the vehicle. This is especially concerning as it compromises the backup camera and other critical driver-alert systems, which could lead to severe injury or even fatalities if the issue remains unaddressed. This issue is not isolated; a significant number of Ford F-

The Air Dam on my 2021 F-150 failed seemingly while driving down the interstate highway traveling within posted speed limits. While the Air Dam did not completely separate from the vehicle there are many reports of this occurring. These parts are plastic and metallic in nature at highway speeds can easily become projectiles threatening property harm and bodily harm including death. Ford should resolve issues with the Air Dams before someone is killed due to its improper construction and prone to breaking. To complicate matters Ford refuses to fix this part under its Bumper to Bumper warranty.

Speaker system/amplifier created a loud sonic boom type noise while I was driving. Made my ears ring and felt very unsafe to drive afterwards. First time this happened, making an appointment with dealership to get it checked out. No error messages came up on the screen or dash. Still do not feel safe driving the vehicle if this can happen again.

The contact owns a 2021 Ford F-150. The contact stated that upon starting the vehicle, the Brake warning light illuminated and the "Parking Brake Limited Function - Service Required" message was displayed. The contact immediately drove to a local dealer where the vehicle was diagnosed. The contact was made aware of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The dealer provided a temporary fix allowing the contact to continue driving the vehicle safely; however, the vehicle had to receive the temporary repair three times. The contact stated that the failure consisted of crunching while shifting gear which occurred after shifting to drive, with a ticking sound progressively becoming worse as the vehicle shifted into the higher gears or in reverse. The manufacturer had provided a loaner vehicle each time the vehicle was taken for temporary repair. The manufacturer was not notified of the failure. The failure mileage was approximately 42,210.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the contact heard a loud noise. The contact stated that the gear shifter failed to function as intended. The contact stated that the gear shifter failed to shift into drive or reverse. The contact exited the vehicle and performed an inspection of the vehicle. The contact stated upon inspecting underneath the vehicle, the contact noticed that the driveshaft was fractured. The vehicle was towed to the dealer where it was diagnosed with a fractured driveshaft. The contact was informed that the driveshaft needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the repair was not covered under recall or warranty. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,560.

Day time running lights burned out at 32,000 miles. The trucks Visibility during daylight has significantly been altered due to the DRLs malfunctioning so soon in a new vehicle. No warning or alerts.

Headlight /DRL out - no alerts or messages

Ford issued NHTSA recall 22V142 for my 2021 F-150 truck. The windshield wiper motors were known to fail. I was told by the Ford customer service representative on CAS-51684816 that Ford has not replaced this part with a new one, and the faulty motors are still being installed. My wiper motor was "replaced" under warranty on 5/18/2023 with 39,836 miles. The "new" motor then failed on 9/24/2024 at 69,600 miles, so the wiper motor only worked for a little over a year and 30,000 miles. The wiper motor also failed during a thunderstorm, and I had to pull over to the side of the road. My truck was then hailed on later while parked waiting for the storm to pass by. The Ford dealership charged me $382.01 for the "replacement" motor. Either the replacement part was defective, or the part was not replaced at all, and it was just listed on the paperwork.

Daytime running lights burn out with no remedy with the exception of replacing entire headlight assembly. Safety is impacted as DRL's are needed in places that my work is conducted.

The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, the vehicle lost power steering functionality. The message "Steering Assist Fault - Service Required" was displayed. The contact turned off and restarted the vehicle, and the power steering became functional. The contact stated that the failure recurred intermittently. Additionally, the contact stated while driving 15 MPH and turning into a parking lot, the failure recurred. The contact was able to pull into a parking space. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive to the dealer by using physical strength to steer the vehicle. The dealer diagnosed the vehicle with internal steering gear failure. The contact related the failure to NHTSA Campaign Number: 21V407000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not included due to the manufactured date. The failure mileage was approximately 79,000.

The DRL on the 2021 F150 Quad Beam headlights burn out continuously. Ford needs to step up and fix this issue. This issue is a safety matter.

Headlight Daytime running lights burn out.

The daytime running lights started to begin to fail around August of 2023. As of today(10/3/2024) the passenger side has completely failed around the headlight assembly and the driver side has only failed along the vertical strip of the headlight assembly.

Passenger Daytime Running Light went out on me. Happened to other 2021-2024 Ford F150’s too. Hazardous to others due to confusion of lighting. No warnings at all.

Front Camera Fault causing Adaptive Cruise Control not to work therefore forfeiting any added measure of safety at highway speeds. The issue was investigated and was fixed at the local Ford dealer by installing a new camera, camera control module, and wiring. Warning message came on every time the truck was started and warning light came on saying that adaptive cruise control could. not be engaged

I just got the car 3 weeks ago from the dealer and is leaking and I have this warning ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE INTAKE VALVE STEM TO FRACTURE WHILE DRIVING. Please some help.

The component that malfunctioned was the steering wheel when traveling in excess of 50MPH. The steering wheel when turning left of center will catch and not return to center on own without the intervention of the driver. It is available for inspection upon request. If the driver does not intervene this can put other vehicles on the road and occupants of the vehicle malfunctioning at potential risk of a crash or serious injury. The problem has not been able to be reproduced by two dealers. Where the current owner has had the issue occur frequently. The component has not been inspected further past the initial complaint to the dealer to the owners knowledge. There are no warning lamps, messages, or other symptoms of the problem prior to the failure. The issue first appeared in the first few thousand miles of owning the vehicle.

Well I will be driving and randomly it will pop up saying issues with pre collision fault and fault with power steering and suddenly loose power steering while driving

Since 09/23/2024 my 2021 ford f150 the ABS ,service advance trac and pre-collition assist not available messages are displayed every time i press the brakes, the truck is only 3 years and has 21077 miles

At 30k I noticed the transmission start shifting hard especially when down shifting. I called the dealer and expressed by concerns when doing my normal oil changes. The dealer said it was normal. Now at 42k the truck skips 2nd gear and when shifting between 3rd and 4th it hits hard. Also an independent mechanic shop said the engine is making a weird winding sound. Sounds like the barring in the turbos are going. Again I tell the dealer and they said it's normal for the 3.5 ecoboost to sound like that. Currently it's at the dealer getting the transmission worked on. I know I will be having engine issues, that sound is not normal. I want it on record that it started happening around 30k.

I was slowing to a stop at a stoplight in traffic when the brake pedal dropped to the floor and the truck was no longer slowing. The ABS, Anti collision, and check brake system lights all illuminated. I was able to slow the truck and place in park to stop. Vehicle was taken to dealership where it was found to be in perfect condition according to the mechanic. I have been told that I should have no issue taking the vehicle although nothing has been resolved.

Wheel end hub bolts. Rear axles

I’ve had multiple “service engine soon” errors appear while driving normal highway conditions. The same code appears on my mobile application as the following… Powertrain Malfunction / Reduced Power What Is Happening? Illuminates when the system has detected a powertrain or a four-wheel drive fault. What Should I Do? A Powertrain or All Wheel Drive (AWD)/Four Wheel Drive (4WD) fault has been detected, contact your authorized dealer as soon as possible. These codes have been noted on the following dates. 8-25-2024 and 9-6-2024

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power. My veh is experiencing this issue FOrd need to release the recall for repairs to be complete.

Cam Phasers went bad, had to get replaced.

I've experienced the loss of power during hard acceleration. Right hand turns from a stop feel like the engine has stalled and rolling right hand turns are becoming increasingly more dangerous. Most recently as I was merging onto a highway. Pedal to the floor, the truck initi9ally accelerated for a couple seconds until it stalled to make the truck not only not accelerate but almost made it feel as if I was breaking. This is very dangerous.

My 2.7 Ecoboost motor failed while driving in traffic, Ford replaced the entire engine due to catastrophic failure of the valves, looks relative to recall Manufacturer Name : Ford Motor Company Submission Date : AUG 23, 2024 NHTSA Recall No. : 24V-635 Manufacturer Recall No. : 24S55 I am working with Ford now on a way forward, there were no symptoms prior to failure and the vehicle stopped immediately and was almost struck numerous times in traffic. I can attach Ford documents at a later time.

Cruising highway speeds, when accelerator is pressed to gain speed, make a pass, ect the transmission downshifts into 3rd gear, engine losses all power for 4-8 seconds while accelerator is held down. I’ve almost been in several accidents due to expecting a vehicle to accelerate and nothing happening and traffic

Purchased vehicle w/ roughly 5000miles in 2021 from Ford Dealer. All stock items and factory tires. At roughly 50,000 during state inspection, it was found that the front passenger brake line was chafing on tire and was deemed unsafe by the Ford dealership. No prior work or modifications was done in this area. Research indicates that this is happening to other Ford F150s

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

In June of this year while traveling on the highway at speeds between 65-70 mph my drivers side tail light flew out of my vehicle. There was enough force to rip the wiring right out and send the entire light flying which could have caused risk to any vehicle behind me, it also left me to drive without a tail light/blinker which is a safety issue. I did not see, feel, or hear anything, and only noticed it was gone when I arrived home that night. It was replaced through a body shop. In August while driving on the highway again in similar conditions I saw something red in my rear view mirror that seemed to come flying from the bed of my truck. I saw it fly away and bounce down the highway, luckily not hitting a vehicle behind me, but it did create an obstruction in the road. I wasn't sure what it was at first, so I went to pull over, put my right side blinker on, and it flashed quickly indicating my light was out. I immediately knew, because of my previous experience, that the other tail light had flown out of my vehicle. This time the electrical wires were not ripped out, but the screws holding the light in are sheared. I am again left with a vehicle that is unsafe to drive as it is missing a light and a blinker, until the body shop can get the part in and replace it. I have a bumper to bumper Ford warranty and was told by multiple dealers that Ford would not be willing to cover this issue, even though it's the second time this has happened, and the warranty states that lights

Rear axle seal busted because the rear axle hub bolt broke. Dealer indicated this cause the axle boot to bust allowing water into the differential. Dealer stated parts for recall aren't available and/or are on national back order. Ford estimates a fix will be in place 1st quarter 2025. So I am out of a vehicle until this time. Ford refuses to cover a rental.

The contact owns a 2021 Ford F-150. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V163000 (Visibility). The contact stated that after retrieving the vehicle, there was an abnormally loud clicking sound coming from the windshield wipers. The contact stated that the wipers had went past the windshield. There were no warning lights illuminated. The vehicle was taken back to the local dealer, where an unknown part was replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, who informed the contact that there was no warranty coverage on the vehicle and informed him provided the cost for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was not available.

The bolt rear-end axle & transmission. No accident happened but due to the back left side tire almost coming off left me on the shoulder of the freeway which was a dangerous situation. I was process of me taking the vehicle to dealership for the recall but didn't make it there cause of the tire was coming off. The concentration of bolt was directed onto the tire coming off. The dealership notification me that the bill was going $5,000 dollars in order for me to get the truck back into my possession. So I asked them if there was a recall on the truck and they told that the truck didn't qualify for it. The mechanic technician and the insurance adjuster inspected my truck fail to notification me of the right side bolt being broken. When I have got the broken one in my hand. In other words for the tire coming off that it was my fault even with other damages.I never got a call from dealership or from the insurance company to ask any questions about incident & took the matters to there own hands.

The contact owns a 2021 Ford F-150. The contact stated that the speakers were not working. The contact stated that the safety features were inoperable. The audio function failed to produce sound in the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 22B08. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 42,000.

The contact owns a 2021 Ford F-150. The contact stated while driving approximately 40 MPH during a severe rainstorm, the windshield wipers stopped working. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that wiper motor had failed. The contact was advised that there was a recall associated to wiper failure; NHTSA Campaign Number: 23V163000 (Visibility). The contact called the manufacturer and was notified of the open recall for the wiper arms; however, the VIN was not included in NHTSA Campaign Number: 22V842000 (Visibility) for the wiper motor repair. The vehicle was not repaired. The failure mileage was approximately 68,000.

The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was idling, the electric parking brake light illuminated, and the electric parking brake engaged independently. The contact depressed the brake pedal to release the parking brake. The contact had received notification of NHTSA Campaign Number: 23V509000 (Parking Brake). The vehicle was taken to the dealer where the recall repair was completed. The contact stated that approximately a month after the recall repair the failure occurred. The failure had become persistent. The contact stated that at one point the failure occurred three times in one day. The dealer had not been contacted again. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

On Wednesday [XXX]. The front brake hose rubbed against the right front tire, causing it to bust and me to lose brakes very dangerous, difficult to stop my vehicle. This needs to be addressed. All the brake safety features failed and all the brake related dash lights came on. The truck is at Bob Bell Ford in Maryland. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2021 Ford F-150. The contact stated while driving approximately 35 MPH, the rear end of the vehicle seized, and the vehicle swerved to the right. The contact was unaware of any warning lights being illuminated. The contact lost control of the vehicle and the vehicle slid off the roadway. The vehicle was not damaged. The contact stated that while his wife was driving approximately 45 MPH, the rear end seized, and the vehicle slid to the right. The contact's wife lost control of the vehicle and crashed. The contact's wife stated that there was no warning light illuminated. The contact's wife was not injured. The contact stated that the vehicle was not drivable and that the Police arrived on scene and filed a report. The vehicle was towed to an impound lot and was later declared a total loss by the Insurance provider. The contact had received notification of NHTSA Campaign Number: 23V509000 (Parking Brake) and related the failure to the recall. The manufacturer was informed of the failure. The failure mileage was approximately 45,000.

I started to pass a vehicle, when I tried to accelerate the vehicle lost all forward momentum like it was in neutral, I pressed the gas to the floor and then engine did not raise the rpm’s and no forward increase in momentum, I then let off the gas, and then reapplied full gas and it very slowly started to move forward again. This almost caused an accident as I was passing on a 2 lane road over a broken yellow line, it just fell flat on its face.

The contact owns a 2021 Ford F-150. The contact stated that upon starting the vehicle in the rain, the windshield wipers were activated but failed to respond. There was no warning light illuminated. The contact drove to the residence at 30 MPH, while the windshield wipers remained inoperable. The contact replaced the windshield wiper fuse after reading the Owner's Manual; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the windshield wiper motor had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Number: 22V842000 (Visibility); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 57,000.

Over the air software updates failed and rendered the vehicle inoperable twice within a 3 day period. Both instances rendered the vehicle unusable and required a tow to the dealership. First occurrence was on 7/21/24, the second occurrence was on 7/24/24.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.