2020 Ford F-150 complaints

I have had problems with the truck since I purchased it. The first week I had it went a trip with my daughter to Oregon. As we were headed back to Montana my crash assist starting going off and there was no other cars or objects around. I took it to Helena, Ford when I got back. The cameras are constantly going out and the crash assist has been failing. My truck will be back in the shop after it gets out of the shop in missoula, Mt. It will be back at Helena Ford for another camera that has gone out which isn’t allowing me to parallel park and may be affecting the crash assist again. My truck is in the shop constantly for the transmission or cameras. I have been constantly telling them my truck is shifting hard. It’s also been having brake problems which they can’t figure out. The brakes have been making a horrible loud sound. I have had transmission problems since I have purchased this. It has been shifting hard and I’ve taken it in for this again and again. They did something each time to the transmission. They also did a recall fix on it. It still continued to shift hard. All information is at Helena Ford, Helena Mt. I had a tow system installed on my truck to tow behind my motor home. I had the system installed by a Professional at Speciality Iron Works in Great Falls, Mt. I had them hook it up to my motorhome and we went through the whole set up according to Fords manual to put it in tow mode to tow behind the motorhome. It said tow mode enabled. When I got to my destina

The drivers side power door lock quit working. With everything I have read it appears to possibly be the power door lock actuator failure. Thank you.

I remote started my truck via the Ford pass app. The day was 26°. Upon walking out to my vehicle there was a loud bang and my rear glass was broken. My vehicle was backed in to the parking spot. Against a building with no way of anything hitting it from behind.

The contact owns a 2020 Ford F-150. The contact stated that the tailgate was unlatched independently. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure on three different occasions. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The dealer confirmed that the failure was a known issue. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

The power tailgate opened and dropped down, on its own, while driving the truck, approximately 45mph.

Vehicle was started after sitting for 24 hrs. Turned off the start/stop function and proceeded. Less than a mile into the trip, I attempted a right hand turn. Slowed, made the turn and went to accelerate. The engine stalled. Dash error notice stated "Auto Start/Stop Shift to P, then Restart Engine." Came to a complete stop and restarted. Thankfully, no one was behind me at the time and I wasn't pulling into a stream of traffic. Took to dealer approximately 10 days later. They checked for DTC's. None were found, could not verify customer concern. Service advisor stated he had other complaints of the same malfunction, however no info or TSB's available to fix the problem.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called the dealer and it was confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure; however, the contact stated that he refused to drive the vehicle in the rain because he was concerned about a possible windshield wiper failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-150. The contact stated while driving 35 MPH and attempting to accelerate, a warning message to pull over and restart the vehicle was displayed. The vehicle independently powered down and was restarted by the contact to keep driving. The contact stated that the failure occurred twice. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900.

Bolts falling out that connect the grounding wire on the passenger and driver side rear frame. causes all lights on both side to not work. No notification is given for this fault. May cause you to drive without know that you have no stop lights turn singles.

I was driving and I came to a stop sign when I tried to accelerate the engine turned off and I was turning into traffic thankfully I was able to pull into the middle lane. The screen showed the auto stop start symbol and to put the truck in park and turn the key. When I restarted the truck it was driving fine. I took the truck in to dealer and they found nothing wrong with it very scary.

Transmission clunks randomly in various situations that are unpredictable. It will occasionally slam itself into a gear which is obviously creating an unsafe situation, especially when towing. Other times it can't figure out which gear it wants, creating yet more unsafe situations, especially when towing. Fuel mileage is excessive even for a pickup truck. After scanning with BlueDriver, fuel trim numbers are significantly out of range causing excessive fuel consumption and lack of power.

The contact owns a 2020 Ford F-150. The contact stated that the vehicle was parked due to an unknown electrical door lock malfunction. Additionally, the contact stated that the vehicle would inadvertently roll forward while stopped without input from the driver. The contact depressed the brake pedal to stop the vehicle. The contact stated that the failure recurred while the vehicle was stopped and the gear shifter was in park(P). The contact stated that after exiting the vehicle, the vehicle rolled forward, struck, and ran over a passenger before coming to a stop. The passenger suffered head injuries and sought medical attention. A police report was not filed. The vehicle was taken to an independent mechanic and diagnosed with a defective gear shift indicator. The contact was informed that the gear shift indicator needed to be replaced. The contact was unsure if the vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.

This safety problem has happened twice in the last 3 months without warning. There are no check engine or service lights on of any kind. I was operating my vehicle on paved city roads driving at normal pace for the conditions. First time this incident happened I was driving approximately 25 mph beginning to scrub speed for a stoplight. Without warning the vehicle shutoff and had no power to anything. The warning on the dash said put vehicle in park to restart. I had to park on a 45mph road with traffic and no shoulder to restart my vehicle. After this first incident I took my vehicle to the dealership and they were unable to find anything wrong. The second time this same incident happened was yesterday 5/4/22. I was turning right at approximately 10-12mph and vehicle shutoff without warning. Lost power to all systems. I had to again park the vehicle on a busy road abruptly to restart, only after having to place vehicle in park. Pending visit to dealership on Monday 5/9/22. Ford has also been contacted and incidents documented.

When at a stop sign, with the auto start stop engaged, I went to accelerate and the engine stalled with the following message of "auto start stop shift to P, then restart engine". This was extremely dangerous and a safety issue that Ford needs to fix. I was in the middle of an intersection and thankful no other vehicles approaching. I had to shift to Park, turn ignition switch off and restart engine. Vary concerning in driving this vehicle anymore!

While towing and in cruise control transmission shifts erratically and will not upshift out of lower gears unless done manually. Clunks going into some gears and while downshifting

MY WIFE AND I WERE STOPPED AT A STOPLIGHT IN HOT SPRINGS ARKANSAS ON MARCH 8, 2022. ANOTHER VECHICLE RAN INTO US ALMOST HEAD ON AT AN ESTIMATED 30 MPH. THERE WAS CONSIDERABLE DAMAGE TO THE FRONT END OF OUR TRUCK. THE AIR BAGS DID NOT DEPLOY. WE WERE TAKEN TO THE HOSPITAL. MY WIFE HAS SOME BROKEN BONES IN HER BACK AND HAS EXPERIENCED SIGNIFICANT PAIN SINCE THE ACCIDENT.

Right rear axel snapped just at the outside of the axel bearing The vehicle felt like it was shaking for about 4 seconds, at the same time the following warnings appeared, Antilock Brake Fault, Hill Start Assist Warning, Tire Pressure Warning, Hill decent control fault, Pre Collision Assist Not Available. The vehicle was traveling on I-293 left lane at high way speed, cruise control set. The vehicle tilted and made a near 90degree turn to the right heading towards the MerriMack River, Manchester NH. Poor steering control almost zero, brakes failed, shifted auto trans to lowest gear. Aimed for snow wind row to stop or reduce speed. came to rest at the right lane separation zone for ramp @ 6.3 mile marker. Towed to LondonDerry Ford, Londonderry NH Vehicle inspected by State Farm Insurance for body damage unable to see underside damage except snapped axel. Inspected by by Londonderry Ford for underside damage. Vehicle body damage set at an estimated 11,731. Front wall of bed box all rivets snapped. Accident Date 06 Feb. 2022 @ 07:30 vehicle mileage at time 10,672 vehicle date in service 27 Feb 2021 Filed complaint with Ford #CAS35691689 Carrie at Ford Factory claims spec. 8665676518 ext.76792. I inspected the axel at the break point on both halfs, judging from visual inspection and photo enlargement the axel appears to be a poor casting with a discoloration in the center pock marks over aprox. 80% of the face area of the break. The road conditions were dry and clear, straight ro

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was an abnormally loud sound coming from the vehicle. There were no warning lights illuminated. The contact later became aware that the panoramic sunroof had exploded causing the abnormal sound. The vehicle was taken to the local dealer; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,025.

Ii stopped at a stop sign and the auto stop feature engaged. As I began to pull out the engines started and then stalled. I received an error message in the message center above the steering wheel, it said “AUTO STOP START SHIFT TO P THE RESTART THE ENGINE”. Fortunately it was a secondary road. There was a car coming but I was able to coast to the side of the road, activate my flashers before he arrived. I put the vehicle in park and was able to restart the engine without a problem. It did not happen again.

Truck turned over but display was blank and all gauges read off. Front windows would not roll down. The check manual(wrench) was indicated on the DIC. Truck had been shifting strangely for a few days and it’s performance seems diminished. Will be checked at dealer. Battery checked and no problems nor loose cables found.

THE ONLY AND IMPORTANT FOR ME IS IN THIRD GEAR IT MAKES A SCARY JERK AND BANG WHEN YOU ARE DRIVING IN SLOW SPEED...MULTIPLE TIMES HAPPEN I TALK IN THE DEALER AND THEY SAID THEY CHECKED IT AND EVERYTHIN WAS OK...STILL I AM WORRY CAUSE IT CONTINUES DOING IT. IT START ABOUT 03/12/20 TO THE PRESENT

The contact owns a 2020 Ford F-150. The contact stated that while exiting the vehicle after parking the vehicle, the vehicle was rolling backward. The contact jumped into the vehicle and shifted the vehicle into PARK however, after releasing the brake pedal, the vehicle started rolling away. The contact mentioned after placing the vehicle in PARK a fourth time the vehicle stopped rolling away. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 11,000. The VIN was not available.

I was driving down the highway when my engine starting shaking so bad I could barely control the steering. I managed to get to the side of the road, and even in park the whole truck was shaking. Had to call a tow truck (cost $100) to take it to nearest Ford dealer. Rodents had chewed through wiring to fuel injectors and knock sensor ($1400). This was the second incident of rodent damage on the wiring of this truck. Mechanic said the soy-based wire coating Ford is using is irresistible to rodents. Insurance company said rodent damage claims on the vehicles using this type of wire coating are 59x higher than on other vehicles. This is a safety concern because of things like happened to me! I could have very possibly wrecked due to this shaking that was so violent. The other event caused my locking system to malfunction. I could have been locked in my vehicle! This is unacceptable. My previous vehicle (Jeep) was parked in the exact same location daily and never had a rodent damage incident. Ford needs to address this!!

On 1/23/22, my passenger front door latch became frozen and will not open. I understand that this problem has been reported on similar vehicles, but the "fix" if installed does not solve the problem. The current outside temperature is 4 degrees Fahrenheit. All the remaining doors are functioning as they should, but my concern is that it will repeat or worse, not close/latch properly.

Was traveling around 40mph and transmission gave out. Lost all power and seemed as if it was shifted into neutral. When looking at the gear selection it was stuck in 7th gear.

This appears to be a possible PCM relay failure or electrical system malfunction . This seems to be a documented issue out there on various websites and forums. I was with my wife and son when the vehicle started running extremely rough and lost nearly all power on a busy roadway. This caused a very dangerous situation for my family in attempting to get the vehicle off the main roadway. Multiple dash lights came on and the system advised of "park brake limited service required", "Hill assist not available" and "drive modes not available". After getting the vehicle off the roadway and parked, the vehicle stalled and would not start or run. I have not taken this to the dealer yet to determine the issue.

Rear window spontaneously burst without impact as i was driving down the freeway. scared the crap out of me and got glass all over the cab. This is a relatively new truck. The dealer I bought it at said they couldnt look at it until Feburary as they are so backed up and even then theres not much they could do about it. They were not at all willing to help.

4 times this has happened while on the road in traffic: the truck when slowing down around 20mph will shut off and an error message appears on the dash cluster saying "auto startstop shift to p, then restart engine". This put me in major risk of being rear-ended each time as I do not have the ability sometimes to pull off to the side of the road to shift the vehicle into park and restart the engine. Already took it to the ford dealership once and they said that they could not replicate the same condition.

Every time I drive on the highway at speeds over 45+ mph and a load is on the engine and boost is 5+ psi, the truck shudders and shakes like an engine miss. I took it to the dealership 3 times for this and each time they say it is the transmission and it is "normal". Something is seriously wrong with it. It feels like the engine is going to let loose.

When manually shifting between gears the shifting is a very sudden jolt which results in startling the driver as well as all passengers. This also happens during simple driving around town while doing no manual shifting. Often times there is a delay in acceleration. This is not normal shifting.

The contact owns a 2020 Ford F-150. The contact stated that upon starting the vehicle, it inadvertently lurched forward. There were no warning lights illuminated. The contact stated that he let the vehicle run a little longer, then he drove the vehicle. The contact stated that the rear end of the vehicle would make an abnormal clicking sound while accelerating from a complete stop or while reversing. The contact stated there was a slippage in the rear end of the vehicle while driving. The contact also stated that the transmission would fail to shift smoothly especially when the vehicle was cold. The dealer was notified of the failure, but the vehicle was not diagnosed. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 19,000.

Transmission shifts hard and searches for a gear. Loud noises from power train when stopping

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle loss motive power when the contact depressed on the accelerator pedal. The vehicle shuddered while decelerating. The contact veered to the side of the road and restarted the vehicle and the vehicle resumed normal operation. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the fuel injector was faulty and that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to local dealer and the fuel injectors and fuel pump were replaced. The contact stated that on another occasion while driving on the highway the failure recurred. The contact stated that the engine was blown, and oil was spilling from the engine underneath the vehicle. The contact had the vehicle towed to the nearest dealer. The tow truck driven informed the contact that a rod had gone through the side of the engine. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,255.

Engine makes a metallic noise, spark knock sound at lower speeds 10- 40 mph. Talk to ford dealer and was told to drive it till it codes. There was nothing they could check otherwise. There is 39,000 miles on it.

The contact owns a 2020 Ford F-150. The contact stated while driving 65 MPH, the anti-collision warning was activated with an audio sound, and the message was displayed on the instrument panel. The contact stated that the failure had occurred at least six times with no objects around the vehicle. The vehicle was taken to the dealer and they informed him that they saw the warning activated once however, no failure cause was diagnosed, and the vehicle was not repaired. The contact stated that the dealer informed him of a manufacturer recall for the anti-collision system however, his VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer after he was coming to a complete stop and a noise was heard coming from underneath the vehicle. The dealer replaced the driveshaft, fuel tank, and the two straps however, the failure continued. The contact stated that the fuel tank issue had been ongoing since December 2020. The dealer stated that there was no remedy at this time. The dealer information was not available. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The approximate failure mileage was 5,500. The contact stated that the fuel tank failure mileage was 2,008.

Passenger seatbelt wont latch or comes undone while driving

Driver side airbag failed to deploy during front end collision. Available for inspection at collision repair facility until repairs are initiated. Problem has not been noted by dealer or recall notice. Has not been inspected by anyone at this time. No warning lamps indicating the airbag was inoperable.

Transmission lunges, shifts erratic, almost got hit entertaining highway

The contact owns a 2020 Ford F-150. The contact stated that while his wife was driving 55 MPH, the vehicle lost motive and electronic power. The vehicle rolled to a complete stop. After approximately five minutes a message on the center display stated, “Shift vehicle to Park and restart”. The vehicle was restarted and driven to the residence. The next day the contact had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

We have repeatedly requested the rear camera recall to be done & have been told for over 5 months that the parts are not available. EVERY other truck in our fleet of 600 with this recall has been repaired without issue.

The contact owns a 2020 Ford F-150. The contact stated upon starting the vehicle, the contact noticed that the rear window had shattered while parked in the driveway at the residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,660.

Clunking noise when shifting when pumping accelerator

2020 F-150 Lariat w/ 10 Speed Transmission - 10,600 miles. Experiencing extremely hard downshifting, erratic rough shifting when in traffic. In normal traffic conditions on the highway, traveling 60mph, the truck downshifted from 8th to 7th, causing an extremely loud bang and jerk. This has began to be a regular occurance. These transmissions have serious issues with shifting. Ford needs to find a fix. My over $60,000.00 truck drives rougher than my riding lawnmower.

2020 F-150 with the 5.0 engine uses over 2 quarts of oil in 2000 miles. Had the oil changed in April with the odometer reading 6300 miles, checked the oil at 8366 miles and it was barley on the dipstick. Went to the local Ford dealer and Service Manager said that 1 quart in 1500 miles is normal. This is over 2 quarts in 2000 miles so they are going to do an Oil Consumption test on the engine. I am unaware if TSB 19-2365 was done on the vehicle prior to buying it in April 2020. I have also reported the issue to Ford HQ and have a case number with them.

Something really disturbing happened while I was driving my truck on 3/20/21. I was pulling into an intersection and the car shut off. Stepping on the gas did nothing and I could barely turn the wheel. There was a message flashing in my dashboard that I can’t remember because I panicked. I could have been T boned because there was traffic coming from my right and left, my kids could have been in the car with me because it’s the family car. Thank God neither of those happened because it was around 10 am and there wasn’t that much traffic. I ended up putting the car in park, shutting off the car, and restarting it, all as fast as I could. It was obviously pretty terrifying. On 4/25/21, a similar incident happened around 10:30 am. I was sitting at a stop sign and a warning message came onto my dashboard with a battery symbol. I can't remember the exact message, but I had to put the car in park and power off/power on the car again like the last time. Again on 6/23/21, the car shut off again while I was driving, my foot was on the gas. I got an error message and had to put the car in park, shut off, then turn it back on. It was extremely scary this time because my daughter was in the car and this happened right outside the school with children crossing the road. What I’ve realized is that this only started happening when I left the Auto Start/Stop on. I realized that and have been turning it off. I forgot to do it on this trip and that’s when the car shut off. I’ve seen a lot of c

1) Truck's EcoBoost motor suddenly shut-down without any clear warning....Vehicle Is available to inspect. 2) Turning into a busy road, from a stop at a traffic light, had no power to exit road with traffic in front of and behind my truck. I had enough rolling inertia to glide into the nearest open parking lot. When this sudden motor shut-down occurred, my left turning blinker began to blink rapidly, a buzzing was heard coming from under the dash board near glove box, a red battery warning light was seen on instrument panel indicating no power. I stopped my truck, put it into park and tried several times to re-start my motor. That failed to start several times. Finally, I was able to start the motor and with great caution was able to drive to my home. 3) Problem confirmed by a Ford Service Dealer 4) Vehicle has been inspected by the Ford Service where I purchased the vehicle about a year ago...9546 miles on the vehicle, now. Service technician connected a diagnostic computer to my vehicle and found..."A Communication Error Fault with a code." No code number was on the tech's report, however. Date of this Incident was: July 18, 2021, Sunday

I pulled up to a stop sign that is in front of a highway. As soon as I hit the brakes the truck shut off, the power steering and the power brakes quit working and I was almost hit by oncoming traffic.

The tail gate lowered on its own while we were driving down a high way and towing our camper. It dented the propane tanks and shifted the hitch system in addition to totaling the tail gate.

While driving on a city street, the engine suddenly stopped. A message on the instrument cluster display said something to the effect of "Auto StartStop. Put vehicle in 'P' and start the engine". Vehicle has less that 4000 miles on it. THIS IS A VERY DANGEROUS EVENT, and if it should occur in heavy traffic, could result in serious injury or death. Have not yet been to the dealer. Making this complaint immediately since a quick check shows other owners reporting this event with their vehicles on this official site as well as on many unofficial forums, indicating that this is a common occurrence with the product and not this specific vehicle.