2020 Ford F-150 complaints

Rear window cracked along entire length, and shattered. Heated defrost for rear window was activated prior to parking vehicle. Shattered window noticed two hour later when returning to vehicle. Police report filed 3/5/23.

Gear shifting is harsh and erratic. Seems to be lower gears more than higher. Seems to occur more frequently when cold or recent start but is happening more frequently each passing week. Often shifting from P or R to D does not shift to 1st gear and when pressing accelerator engine revs like in N and then will Jenk into gear. Occasionally when at drive speeds will feel the gears not engage like in a passing or acceleration shifts very hard or misses gear with no forward acceleration.

I hit another vehicle in the passenger side head on at 55+ MPH and the air bag did not deploy. Air bags in the other vehicle did deploy. No prior warning. Police, wrecker driver, and others questioned why the bags did not deploy. I had neck, back, arm, chest and hand injuries. Accident report annotated that the air bags did not deploy.

While driving my 2020 Ford F150 a few days ago I was stopping for a red light. After stopping the truck completely powered off and gave a warning alert on the dash that stated " Auto Start Stop Shift to P, then Restart Engine. During this time the red battery light was also on and the Auto Start Stop light that normally light green when active or gray when inactive was yellow and flashing. I have since taken the truck to my local dealer who cant seem to find a issue. I have however done my own research online and have been seeing that this seems to be a well known issue with Ford brand.

The sunroof will leak through both the rear passanger seatbelt assembly which could damage the integrity of the seatbelt and/or seatbelt mount. Additionally, water will come out of the microphone/sunroof controls above the driver, which can cause the driver to become distracted and/or momentarily visually impaired. There are multiple posts in forums about this issue and I think it should be addressed by the NHTSA.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Transmission failure. This truck has been at the local dealership since December 30, 2022 and had 3 transmissions installed. These are the 10 speed transmissions. The truck was shifting hard, accelerating on its own and sometimes had no power then started leaking transmission fluid to the amount of blowing white smoke from the rear of the vehicle. They have replaced the transmission, torque converter, and pump. The latest attempt to fix it is to replace the transmission cooler. Unknown at this time if that repair will resolve the issues.

Ford 10 Speed Transmission Problems Rough Shifting, sluggish gear changes, shifted gears randomly, and into neutral. Its a safety concern especially on freeways and highways.

Underbody shield came down and had to be replaced. It’s a black piece under truck that would have fallen off truck and could have blown up at another car. The truck has only 28263 miles on it and it should not be coming apart . I was told it is to protect the motor so I had a new one put on but the Dealership said it gets wet and there is cardboard that get heavy and makes it fall down and potentially fall off and litter the roads. I can’t believe this part has been put on the trucks and is ok.. VERY DANGEROUS WITH IT FALLING OFF TRUCKS DUE TO WET weather..

My Tailgate randomly opens while driving down the road. Several times, tools have slid out the back of the truck bed. This is a hazard to the trailing vehicles and costs me money in losses. Ford has a recall, but people are still experiencing the same issue. Ford will do nothing to guarantee the tailgate is fixed.

The Blindspot system, cross tragic system, airbags, and climate control all were disabled intermittently. Climate control disabled allowed my windows to fog up impairing visibility which posed immediate danger of collisions. I read an online forum and found that my tail light had water in it which created a short to all those systems.

We had a lady turn In front od us and we ran into her. Front-end of truck damaged and pushed back towards doors. No airbags deployed, no collision assist warning went off.

While driving home on Monday, January 23, 2023 I attempted to use my wipers to clean my windshield and the driver’s side windshield wiper flew off to the side of the windshield and wouldn’t go back down. The wiper fluid that was on the windshield obstructed my view for a few moments. A few minutes later when I arrived home, a friend of mine helped me put it back in place and noted the little silver “key” wasn’t fitting properly. I had received a recall notice last year but was never notified that any parts were available or when to bring my vehicle in. If this incident had occurred during a storm it could have been extremely dangerous.

The contact owns a 2020 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V2500000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the part has been ordered and now they must wait for it to be delivered and installed.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The vehicle has an automated 10 speed transmission that hesitates, bangs, and, at times, jerks as it is shifting. On Jan 2, 2023, the vehicle paused in an intersection as if it shifted into neutral. While intermittent, the hesitation and bangs are more frequently noticeable while shifting occurs from 7th to 8th gear. I have also noticed hesitation and banging when the vehicle shifts from 4th to 3rd gear, but not as often as 7th to 8th. There have been no indicator lights or messages from the dashboard display indicating a problem. There are several articles, and some class actions suits regarding the same issues with respect to Ford's 10-speed transmission. My vehicle has not been recalled for this issue. I have called the dealership on Jan 4, 2023 to make arrangements for them to analyze the issue.

The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds and shifting between gears, the vehicle experienced hard shifts. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure recurred. Additionally, while driving at various speeds, the transmission downshifted independently. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

2020 FORD F-150. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER IS REQUESTING REPAIRS TO THE VEHICLE OR TO BE RELEASED FROM THE VEHICLE CONTRACT.

Forward collision warning (pre collision assist not available) message comes on while driving with no vehicles in front, driving under normal conditions. Cross traffic system rear - Not detecting vehicles, intermittent. Reported to dealer, no faults or issues were found. Since being at the dealer, the 2 issues continue intermittently. We have the "Ford Pass" app which records any/all alerts, I cannot download them at this time.

The contact owns a 2020 Ford F-150. The contact stated while driving 15-20 MPH and depressing the accelerator pedal, the engine was knocking, and the vehicle hesitated to respond. The contact depressed the accelerator pedal until the vehicle responded. The check engine warning light was illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that an unknown software needed to be updated and the failure was related to an unknown Ford Technical Service Bulletin Number. The unknown software update was completed at the contact's expense. The vehicle was repaired. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 79,600.

Wiper recall however these totally quit working. Ford wont give a vehicle to drive. Vehicle is in my name and for son who reside in Colorado stationed at FE Warren Base in military. They said sorry we cant do anything at all Fords called even main ford line. He can't see out of windshield with current weather conditions. He will be AWOL if I don't go to base or field when this is his only transportation which is half his military income a month. Only way they said they would help was for him to pay $60 a day for rental and they will reimburse when truck gets fixed which parts won't be available for weeks or months. How does a military 21 year old afford $60 a day. I guess if he get killed they won't care either.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Rear middle sliding window shattered/blew out while driving less than 15 mph and braking at a stop light. No injuries as thankful my child was not in the car seat or with me at the time. Sounded like a gun shot.

I was driving and the engine cutoff auto start stop message popped up had to stop and put the truck in park then turn the key to restart engine.

The 10-speed automatic transmission started to hard downshift into 3rd gear causing the truck to lunge forward, and then shutter in 7th gear causing the truck to slow down while driving without warning. That progressed to lunging forward while the truck was being started, and then finally began to shift from 10th to 1st gear without warning while driving both at typical street speeds and also highway speeds. Until this week, while driving on the highway the transmission went into neutral and would no longer engage. This is after a dealer reprogrammed to the computer and an "overhaul" of several components in the transmission. My safety was really put at risk when the transmission would shift from 10th to 1st randomly, and when the transmission stopped working completely while I was driving on the highway. The problem was reproduced while driving with the dealer shop foreman, and he confirmed with the service advisor that all gear and gear shifting was messed up and the transmission needed immediate repair. No dealers within a 40mile radius (South Houston) were available to perform the work, and I was advised to keep driving the truck until an appointment was available in several weeks. No warnings were present until the transmission finally stopped working. All previous paperwork for repairs completed to date are in the truck, which is currently being repaired again. When I get the truck back I can upload repair documents.

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 60 MPH, the low oil pressure warning light illuminated, and the vehicle decelerated independently. The contact parked on the side of the road, turned off and restarted the vehicle, and the low oil pressure warning light disappeared; however, the check engine warning light then became illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the dipstick to be replaced, and an oil and filter service performed. The contact was also informed that the powertrain control module (PCM) needed to be updated for proper engine control performance. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing an oil pressure sensor to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer for the third time, where it was diagnosed with needing the instrument cluster to be replaced. The vehicle was repaired but did not fix the failure. The dealer informed the contact that the instrument panel cluster (IPC) solenoid needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,100.

The headlights on this model are not effective enough to see safely at night. I have trouble seeing pedestrians and wildlife. I have adjusted the headlights and seen several complaints online about this same issue. I spoke with a dealership about it and they stated it’s a common complaint they get as well, and they offered to upgrade my headlights to an LED model for roughly $2,000. In todays time, a brand new truck should have quality lighting. They are the dimmest lights I’ve had on any vehicle I’ve ever operated.

Windshield wiper motors failed during a rain storm. Vehicle has only 10k miles on it, wiper motors were set to medium, went up half way, motor made a grinding noise, then wipers stopped moving in either direction. I am able to push them down manually, and the motor can raise them to about 25% then it begins to grind and they stop advancing again. This stinks an awful lot like the recall on 2021 F-150s for bad wiper motors. I suspect the recall campaign needs to be MUCH larger and include 2020 F-150s as well. This was incredibly dangerous and could have caused a serious accident. I had no front visibility during the storm.

The contact owns a 2020 Ford F-150. The contact stated that there was abnormal engine noise intermittently detected. While releasing the accelerator pedal, the noise seized. The vehicle was taken to the dealer who was unable to duplicate the failure but provided fuel treatment. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Boulevard Ford Lincoln, of 18443 Coastal Hwy, Lewes, DE 19958 who was unable to duplicate the noise. The vehicle was not diagnosed or repaired. While pulling a trailer, the abnormal noise persisted. The manufacturer was contacted and referred to the NHTSA Hotline. The approximate failure mileage was 23,000.

The contact owns a 2020 Ford F150. The contact stated while parking he noticed smoke coming from the front to the vehicle, when the contact checked under the vehicle, he noticed that the plastic cover under the engine was detached and had leaves on it where the smoke was coming from due to it being nearby the exhaust pipe. The contact was able to stop the smoke by pouring water onto the leaves. The vehicle was not diagnosed. The contact sent pictures to the dealer however they have yet to communicate. The manufacturer was not contacted. The failure mileage was 34,590.

At 20,000 mile my 2020 f150 has a horrific freaking noise coming from the passenger side lower control arm. It was aligned at ford dealership 10,000 miles ago. I did check the nut and bolt to confirm they were tight. It is obvious via witness marks that the bolt is moving and removing the frame powder coating. This noise is ridiculous and I’m concerned it causing further damage.

The contact owns a 2020 Ford F-150. The contact stated that after the horn button was pressed, a crack appeared on the steering wheel. No warning light was illuminated. The vehicle was then taken to a local dealer where it was diagnosed that the driver's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 45,000.

Brake fluid leaks. Stopping has become difficult

Wiper motor is non operational. It has been verified by dealer part is non operational. Non operational wipers put myself and others at risk if there would be visual obscurities that would need to be removed during vehicle operation. The only sign was a loud grinding noise for a few wipes prior to operation ceasing.

Front passenger door will not unlock with key fob or driver door unlock button. Had repaired at Ford house once, currently in again as of 10/3/22

Transmission makes high whining / high pitch noise when accelerating at low speed from 3rd gear all the way to 8th gear (10 speed transmission). It occurs when at low RPM but has also occured when at higher RPM. During this high pitch noise, you can hear from 150ft away and is to the point where if it is constantly happening, windows cannot be down due to piercing noise. Noise can also be heard loud and clear through cab of truck when windows are up. I have real concern this could cause issues down the road on the transmissions longevity and durability. Tis nosie occurs from roughly 15MPH to 55MPH

I purchased my 2020 f150 5.0 4x4 in July 2022, I noticed the transmission having a slight change in shifting that that car salesman reassured me that it’s common with this year and model I took his word for it. Since than the truck and the shifting has gotten gradually worse from shifting to drive and into reverse the truck has slammed into gear on 3 occasions, up shift rough as well as down shift. My 2004 f150 has smoother gears and shifted with ease. I’ve contacted Omeara Ford of Thornton,Co where I purchased the truck from and there saying that they would need to get the truck into do a diagnostic and that their 3 months out. This doesn’t sit with me well as I’ve purchased the power train warranty and service contract and now if my truck brakes down I’m responsible?! I need to feel that my 50k truck is going to last and do what I need to do in order to make a living for myself and my family these 10 speed transmission need to be replaced in all the f150 newer models I am looking into the class action lawsuit

While approaching an intersection at approximately 40 mph, I attempted to stop my truck for a red stop light. Without warning, my brake pedal went to the floor and my truck did not slow down. Thankfully there was no one in front of me and there was no cross traffic as I rolled through the intersection. As I began to analyze the situation, I started repeatedly pumping my brakes but the pedal kept going to the floor and my truck was not slowing. Thankfully it was an open roadway and I was eventually able to put the truck in neutral and coast to a near stop, at which time I realized that I did have minor braking ability, but only at approximately 10 mph or less. Any faster than that and the pedal would go to the floor. Once stopped in a parking lot, I exited my truck and noticed a large amount of brake fluid beneath it. I immediately called for a tow truck and they towed it to my local dealer. They confirmed that the master cylinder had failed, which also caused the brake booster to fail, resulting in the loss of brake fluid and brake pressure. I should note that while repairing the previously mentioned parts, they also found a hole in the left front brake line, which they also replaced. It is not known if the issues are related. I should also note that in my attached photos, the fluid leaks photos were taken in 2 separate locations because employees of the store requested I moved my truck after I initially stopped.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact stated that the rear windshield shattered and detached after her husband closed the driver's side front door. There was no impact on the rear windshield that could have caused it to shatter. The vehicle was taken to an independent mechanic who was waiting for the rear windshield replacement part to be installed on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

I was on the freeway going 65 mph on California I-80. I had my 2020 Ford F-150 on cruise control, and the transmission was in gear 10. Out of nowhere, the transmission jumped down to 2nd gear, and the truck jerked back instantly. I lost control and had to slam on the brakes and pull over to the side. I turned the truck off, waited 5 mins, and turned it back on. The Ford 10-speed transmission would jump from 2nd gear to 7th gear, then back to 1st gear. I had the truck towed into Frontier Ford in San Jose, CA. They found that the transmission gear blew apart inside the transmission bay. Ford replaced it under warranty; however, the issues are coming back again, harsh shifting, loss of power, and gear slipping. I feel unsafe driving my truck, and Ford keeps telling me nothing is wrong with it, and they can't do anything else. They already replaced the transmission with a brand new one; however, it still has the same issues. What should I do?

On 8/26/22 I smelled gas after parking 2020 F150 with ~ 33,000 miles. I had filled the tank the previous day ( <20 miles driven since that time). I was in a marina parking lot at that point and dismissed the smell as perhaps someone spilling some fuel from a portable gas tank. Upon arriving home I again smelled a strong odor of gas and noted my fuel gauge registered 3/4 of a tank ( despite driving < 30 miles since refueling). A very brisk gas leak was evident under pressure from a fuel hose fitting. The high pressure stream abated with turning off the engine ( but a slow fuel leak was still notable.) The vehicle was towed to Ravenel Ford in Ravenel, S.C. awaiting inspection/parts. No warning lights. I did note the engine hesitated to start (which it never had done prior) before driving back home from the marina. I do not off-road with the truck and have not scraped any obstacles with the truck.

Intermitent hard shifting

2020 FORD F-150. CONSUMER WRITES IN REGARD TO ISSUES WITH THE TRANSMISSION. THE CONSUMER STATED THE VEHICLE SHIFTED HARD WITH A BANG AND JERK. THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact stated that the driver's side windshield wiper failed to function as needed. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was a rattling sound coming from the engine compartment with the check engine warning light illuminated. After stopping to inspect the vehicle, the contact discovered that the engine oil was extremely low. The cause of the failure was not determined and the vehicle was not yet repaired. The contact indicated that TSB: (19-23650) software update was related to the failure and had been issued. The local dealer and manufacturer were contacted but no assistance was offered. The approximate failure mileage was 60,000.