2018 Ford F-150 complaints

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling noise. Additionally, the fuel efficiency had decreased. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement) however, the VIN was not included. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the engine emitted abnormal knocking and rattling sounds. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while starting the vehicle. The vehicle was taken to the local dealer where an unknown software was updated under Ford Customer satisfaction Program Number: 21B10. The dealer informed the contact that an unknown part would be replaced in the event that the software update did not correct the issue. The failure persisted. The vehicle was taken back to the dealer who informed him that the unknown part could no longer be replaced as Ford Service Campaign Number: 21N03 had expired in February 2022. However, the contact had not received a letter. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 60,000.

There wasnt an incident yet, but it was made a law that after may 1st, 2018, all new vehicles need rear view visibility systems. Ford made their vehicles have backup cameras, but they are faulty and stop working. Then charge consumers thousands of dollars to fix a safety issue that should be a recall, free of charge. I am filing a complaint om behalf of thousands and thousands of Ford owners. This law went into effect may 1st of 2018, According to USDOT and the National Highway Traffic safety administration. What ford is doing is wrong/unlawful and they should have to follow the law just like everyone else (even being an automobile company).

Truck shifts gears and goes out of gear when driving at highway speeds. In some cases it loses power altogether when it slips out of gear. It also does this when stopped and trying to accelerate at an intersection.

While traveling on interstate truck shifted harshly causing a severe jerk then loss of power. Took to repair facility and after three days truck was returned. On way home roughly twenty-five miles from dealership same issue returned and truck went into limp mode maximum speed of 30mph. Truck has now been at repair facility for six weeks with no end in sight as to when or if a repair will be made. This is a 10 speed automatic transmission with 55,000 miles.

We took the truck in for a recall for the Camphase III. They stated it will take about three days to fix. The dealership called the next day a stated the truck was ready for pick up. They drove the truck about 120 miles. We notified the dealership the next morning that the truck was not change the gear correctly it was like we was driving a manual. We call and reported the matter to the dealership the said bring it back in two week because they said we had to have an appointment when we had just left the dealership. Took it back two weeks later they said they will have to keep it for another couple of days, call the next day truck is ready, picked up the truck they said drive it for a couple of days and it will stop , but it was worse than it was the last time . I took it back for the 4th time went on a drive with the service man to show him what the truck was doing. He said he will fix the truck it will run just like new he keep the truck for a week this time drove over 200 something odd miles . Got the truck back and they said drive it for another week and it is going to stop, but it is still doing the same thing only worse than it was doing in the begging .We are getting the run around on getting our truck fixed. That had no problems before we took it in for a recall. I do have the dates and names of the individuals that we spoke to over the past 3 months. The warranty is going to run out soon and that is what I think they want to happen they keep putting us off for two we

The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the transmission was slipping and the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure and offered to cover 65% of the transmission repair. The vehicle was taken to a dealer where the initial repair failed to fix the vehicle. The manufacturer then agreed to the cover the repair for a second time; however, the failure worsened. Two more additional repairs were performed on the transmission but failed to fix the vehicle. The dealer then informed the contact that the transmission needed to be replaced; and provided an estimate. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 67,000.

When I started the engine at a I-10 rest stop there was no instrumentation, no speedometer, no gas guage, no turn signal, no indication of drive mode P R N D M, nothing. I think I had brake lights. I had to drive over 60 miles on I-10 and then to a Walmart. I was pulling an Airstrean trailer. After turning off the ignition and removing the key there was some illumination on the screen so I disconnected the battery to avoid being stranded. The next day when I stsrted the truck, all the instrumentation came back. As a result the Ford service department had no codes to read. Three weeks kater I lost cruise control for several days during the trip. When I got to a Ford service department the cruise control was working again. Twice before that the truck had dropped out of cruise control on it's own. No codes.

Transmission shifts up and down harshly from 1st to 3rd gear and from 3rd or 2nd gear to 1st. This also happens between 6th and 7th gear, when driving in eco, normal, or wet/snow. Lower gear shifting up or down results in frequent clunk sounds, and sudden change in speed. Experienced loss of rear wheel traction when gears shift at low speed around turns in wet conditions. I tried approaching corners at different speeds, and noticed the transmission likes to shift part way through a left turn, regardless of speed. Vehicle also shifts from 1st to 3rd while rolling at idle RPMs, and careers unexpectedly. This is frightening when driving slow around pedestrians in crowded areas, especially elementary school parking lots. On a couple occasions I have almost hit a vehicle backing out of a parking space when my vehicle shifts from 1st to 3rd while my foot is on the brakes. If I didn’t have my foot depressing the brake pedal I definitely would have hit a vehicle backing out of a parking space one one occasion. Started day 1 of purchase, and I was advised by the dealer that the vehicle needs to go through a learning mode which takes about 5k miles. Vehicle continued to shift to shift roughly after 5k, so I complained to the dealer. Dealer said my vehicle was not part of the group recognized as having a rough shift issue, but said they could reset the learning process and it might resolve the issue, but the dealer also said what I was experiencing is pretty normal with the 10 speed tra

Auto StartStop feature shuts down engine when stopped but frequently does not restart when brake is released. Forced to shift to Park and manually restart engine. Sometimes a message is displayed in the dash telling you how to remedy but most often you need to know what is happening and how to remedy. There is an option in Advanced settings to turn off the Auto StartStop feature but that option does not work.

Transmission, jumping gears, sluggish shifting, jumps gears with a jolt, local and highway speeds. Component was sent to manufacturer. Present since purchase in 2018. Causes warning light, low response (latency) between gas and engine response affects interactions with other vehicles at intersections (uncertainty). Yes, vehicle required major transmission repair and part replacement, now drives like it should have (solid and dependable transmission shifting). Warning engine light.

Truck had Slight pull to right then shot across road to the left going off left side of road hitting trees and utilities poll. Section of driveshaft was found were truck first went of the road. We were pulling a travel trailer at the time . Truck ended up laying on drives side. Side airbags deployed but not front bags. Uncertain but feel driveshaft failed causing lost of control

Hard shifts and hesitation make this vehicle extremely dangerous to drive. The vehicle may okay not respond to acceleration when pulling across roads and highways. The transmission shifts extremely hard especially between gears 3-5. When driven for a while (hot) the wrench icon comes on and the vehicle begins to lose power. I have had this vehicle at two different dealerships but they cannot resolve the issue. A quick internet search indicates this is a serious issue with a number of vehicles that have this 10 speed transmission.

Engine doesn’t start when turning the key. When taking the key out and reinserted the engine starts. Auto stop start failure light displayed on dash while idling at a a stop light. Had to turn the ignition off and on several time while at the light. Vehicle has not been reported to the manufacturer or inspected yet. Vehicle is available for inspection upon request.

At lower speeds the truck dies. Sometimes does not turn back on right away. I’ve taken it to 3 different dealerships, and no codes have been found.

The rack and pinion of the vehicle is locking up and becoming very stiff when driving. The steering locked up while in a curve and steered me into oncoming traffic with others in the vehicle. This needs to to be recalled so it can be repaired. There are multiple TSB reports from the manufacturer about the issue as well as a law suit against the manufacturer for the issue. It is gradually getting to be worse of an issue the more I drive it

Issue with cam phasers going bad over time. Makes loud clacking sound on start up

While stopping for traffic I heard a loud bang and my vehicle began to violently shudder to a stop. At the same time my check engine light came on. When traffic began to move, my vehicle would not move. I got out of my vehicle and found the drive shaft sheared in two pieces and laying on the ground. My truck was completely immobile in a busy highway. I believe the transmission was fighting against the brake system while I was trying to stop and the force as a result of that is what caused the drive shaft to shear.

In freezing/wintertime conditions drive side door latch freezes open and the door will not remain closed while driving. Problem remains until the truck warms up. Previous recall to fix issue did not resolve the problem. Dealer has no current fix for the problem other than to tell me it’s a known issue.

The contact's husband owned a 2018 Ford F-150. The contact stated that while her husband was driving at 62 MPH, he hit the back of the semi-truck on the front driver which sent the vehicle to tailspin and caused her husband to hit the semi-truck for a second time. The second collision sent the vehicle into another tailspin before coming to a complete halt. A police report was filed. According to the police department investigation, the airbag inflator had deployed which struck her husband's forehead. The investigation also determined that her husband's injuries were not consistent with proper airbag deployment. The report also noticed that both the air bag and air bag inflator were found on the floor near the rear passenger side seat. In addition, the report showed bruising constant with the lower lap belt locking but the driver did not have any bruising/burns from the upper seatbelt. The contact was pronounced dead on the scene and was taken to a moratorium. The vehicle was taken to an independent tow yard and deemed a total loss by insurance. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was 36,667.

Lug nuts were swelled on during tire rotation. If I had a flat, I could not of been able to get them off to change the tire. The dealer suggested to replace them at my cost, yet the vehicle is still under warranty. I was out of pocket for $126.

Swollen wheel lug nuts

On multiple occasions there is an error displayed which states, “Hood opened”. Upon inspection the hood in latched shut. This warning will not show for weeks at a time and then it will return unexpectedly although the hood is still latched closed. Investigation on F150forums.com shows this has occurred to multiple F150 models. I spoke with a dealership and they stated they are not aware of any hood latch issues. This issue also causes the alarm to trigger as it detects someone tampering with the hood. In addition when attempting to verify the vehicle is locked (by clicking the lock button twice) the truck will sometimes honk the horn twice which means something on the vehicle is not closed properly. Finally, this issue does not allow the truck to remote start as it does not identify as the truck being completely secured.

I had a front end collision with my truck. The damage was a direct hit on the airbag sensor, and my airbags nor my seatbelts deployed. I was going about 45 to 50. The pre-collision warning appeared right before I hit the vehicle but no automatic braking. The body shop that has my vehicle had safety concerns because my vehicle took the brunt of the crash right on the airbag sensor. No airbags or anything deployed, but the sensor was broken in the accident. The concern is if the sensor was hit directly, why didn't it send a signal to through the system to deploy safety restraint systems. I called Ford to inform them of my concerns. After going through several people, I was finally given a case number CAS37213430 after days of trying to get them to take me seriously. They told me to take it to a Ford dealer to have it checked, but it is wrecked so how will they check it. My concern is that it didn't deploy the restraints because obviously wasn't working properly. I couldn't get all my pics to load so have more.

Vehicle makes sudden lunging motion when vehicle is being shifted from part to drive or reverse. After vehicle is in motion from being parked it has random intermittent losses of power. Transmission does not shift properly while the vehicle is in motion.

The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the vehicle inadvertently downshifted and then accelerated unintendedly. There were no warning lights illuminated. The contact took the vehicle to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000.

Issue is with the transmission. Shifts erratic and slammed into gear at times. Safety concern is on 7 occasions now it has went into neutral like state after starting in traffic which has nearly caused me to be rear ended. While in this state with no forward acceleration the gear indicator switches between several different gears but not going into any one gear. I am now unable to pull into oncoming traffic for fear of the vehicle not accelerating. Truck has 37k miles and I'm the second owner. Vehicle is at ford dealer now since 06/13/22. I have read several forums with many complaints about this 10 speed adaptive transmission. I am severely worried for my and my families safety and was told by ford dealer they have had similar complaints. Have not been in a crash yet but extremely close with a semi on one occasion.

The contact owns a 2018 Ford F-150. The contact stated upon completing a tire rotation, the dealer informed him that the lug nuts were deformed and had failed, which made it impossible to rotate the tires. The dealer informed the contact that it was a known failure and advised the contact to purchase new lug nuts that were not manufactured by the Ford manufacturer from a local Pep Boys. The contact purchased the new lug nuts and the dealer repaired the vehicle. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was repaired. The failure mileage was 56,354.

After towing a trailer for a few hours, the truck has difficulty cranking over after the truck has been turned off for refueling. It seems like the battery or alternator are bad, but I have had both checked and they are in good shape. This only happens when pulling a trailer. This has happened multiple times. The safety concern is being stranded on a road trip. Others have this issue on the 2018 f150 as well. I have read about this. Some have said a wire is overheating.

At 9,000 miles the oil ran dry in the engine. No warning lights came on. The vehicle had routine oil change at 5,000 miles. I was stranded on the road with no transportation. After several oil consumption test Ford agreed to replace the motor with a long block. After 1,000 miles on the second motor the oils was over 2 quarts low on oil. Ford remedy was a longer dipstick with wider oil range. After two oil consumption tests Ford change the motor again with short block. After 20 miles the one of the heads went bad. Ford replaced one head. After 75 miles the vehicle stopped running and is in the shop again. The vehicle has been in the shop for over 6 weeks at a time. I have requested a buy back twice.

The vehicles transmission randomly malfunctions slamming into and dropping out of gear and slamming back into gear causing vehicle to lose responsiveness. The dealer has informed me its 2018 F150s and Expeditions and they do not have a fix.

While traveling on a straight and level interstate freeway with the cruise-control set to 75mph. A huge loss of power followed by a hard downshift from 10th to 7th, up to 9th and attempting to shift back into 10th before I decided to reduce speeds and pull over because it was very dangerous surging/uncontrollable for moments for myself and those driving around me. I noted smoke pouring out from behind the vehicle and that the transmission temp was at 226F. NO WARNING LAMPS/MESSAGES OR OTHER SYSMPTOMS NOTED. Once pulled over, I inspected the underside of the vehicle and noted the whole underside coated in automatic transmission fluid (Red in color). The fluid seemed to trace back to just before the engine/transmission interface. Transmission was serviced 7k miles prior. Dealer advised (through email correspondence) that I let the vehicle/transmission cool down and can then continue to drive the vehicle as the ATF foams up/ expanding and spills out of the transmission vent tube. If problems persist to bring in the vehicle for inspection.

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 40 MPH, there was a flickering in the rearview mirror. There was no warning light illuminated. The contact noticed that the rear window was detached from the body of the truck. The contact related the failure to a manufacturer defect with the tape connection of the window. The vehicle was taken to the local dealer and diagnosed; however, no failure was found. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 39,000.

The contact owns a 2018 Ford F-150. The contact stated that while towing a trailer, the tailgate opened without warning. The tailgate was dented during the failure. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) after the failure occurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 50,000.

Ford dealer states the lug nuts are swelling. A known build/design quality issue.

I purchased a new Ford F150 with the 5.0 L V8 engine in April 2018. After the third oil change, I recognized what seemed to me to be an excessive oil consumption problem. After checking my dipstick every 300-400 miles, it appeared the consumption was about 1 quart of oil per 1000 miles. I reported this to the dealer and they applied TSB 18-2354 in April 2020. This included a reprogramming of the PCM and a new dip stick. Initially this TSB appeared to reduce some consumption. However, now in May 2022, it appears that my consumption is around 24 ounces per 1000 miles, which I feel is still excessive. My use of the vehicle is for local transportation and I have only towed 3 small trailers over the last 4 years. Therefore, the vehicle has always been operated well within the manufacturers specifications. I always use Ford motor oil 5W-20. I know there is a Class Action lawsuit against Ford over this issue. There are numerous complaints on the internet. I submit this complaint to document my problem before the 5 year engine warranty expires. I can also report the "decelleration rattle" that occurs when the engine is at low RPM, generally when cold. This rattle is not always present but I have seen it described in other complaints. To date, it does not seem to affect engine performance.

While driving down the highway at the speed limit (75 mph), my truck suddenly lost power and partially lost braking. The engine was still running but was running at an idle speed RPM. Both an audible voice and a message on the driver information panel said "drive mode not available, service is needed" Braking power was partially lost at the same time. Steering power seemed normal but braking power was also partially lost at the same time. My truck started slowing down, obviously, and as soon as a shoulder was available, I pulled over onto the shoulder and let my vehicle speed decrease. I only had partial braking power (I estimate less than 30%) so was unable to quickly come to a full stop. As my truck slowed to a speed of about 5 mph, it suddenly started working again, although an icon shaped like a wrench appeared at the bottom center of the driver information panel. At the same time of the issue described above, the air conditioning and air blower fully stopped at the same time, and the multifunction display used for audio and navigation went blank for a moment and reset itself. When it came back on the navigation portion of the screen gave a "GPS faulted" error. I was able to finish driving to work, where I parked the vehicle. Later, after work, and after the vehicle had been parked for several hours, the truck behaved normally, the wrench icon was gone and there was no indication at all that there had been any issue. I was in congested traffic at the time of the event and

The contact owns a 2018 Ford F-150. The contact stated while checking the oil level, he noticed that there was no oil on the dipstick. There were no warning lights illuminated. The contact had added oil several weeks ago. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

Lug nuts swelled making removal impossible without damaging them and rendering them unsafe for reuse per the tire shop (Plaza Tire Service). Required replacement of 5 initially and all at a later date.

The rear window spontaneously shattered while stopped at traffic light in South Florida I heard a loud bang and discovered the rear window was shattered. It was temporarily held in place by the laminate in the glass and window tint. It was approximately 90° outside, and the air conditioner was on. I inspected both interior and exterior surfaces of the window. They were unmarked. We called our insurance agent and they directed us to get it repaired by one of two companies they dealt with. The vehicle is currently undrivable. When I closed the driver’s door upon exiting the vehicle the window pushed out further towards the truck bed.

The contact owns 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was an abnormal knocking coming from the engine. The contact stated that the failure recurred while accelerating at high speeds. The contact stated that there were no warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that camshaft phasers needed to be replaced. The contact was also notified of an unknown recall on the vehicle. The local dealer and manufacturer were notified of the failure but offered no assistance. The approximate failure mileage was 70,000.

Rear window fractured and exploded when opening and then closing rear drive side door. Original owner. Neighbors outside and didn’t see anything unusual or anyone around vehicle and Erlo cameras didn’t pick up any activity. Vehicle was in driveway closest to garage door.

Lug nuts have a cap on them for looks that swell up and make it impossible to replace with factory tire iron.

Transmission stalls/hesitates when pulling out in traffic. Shifts are irractic.

The contact owns a 2018 Ford F-150. The contact stated that while operating the vehicle the tailgate would randomly unlatch and open. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The contact received notification of NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, while checking the VIN on the NHTSA and Ford website there was no recall listed. The failure mileage was 28,000.

The AIPM on my truck has been bugged 2 days after the warranty expired (05/2021). The infotainment screen becomes unresponsive, drops Bluetooth connectivity, or extremely slow. This originally happened a couple times a week but now is constant. The truck currently has 39k miles

I was driving on a local road and i try to braking and i didn't get any response from my brakes for more than 10 seconds was very scary thank you god i do not have any vehicle in the front of me. I need your prompt attention to this situations i have 2 kids and my beautiful wife i don't want nothing happening. Thank you.

The F150 will stall when auto start/stop activates. This is a critical safety issue due to the vehicle becoming inoperable at intersections while stopped. The issue was reviewed several times by the dealership and issue persisted. The issue is still not repaired and mitigated by deactivating the system. This resulted in a lemon law lawsuit from me to ford with me winning a settlement for 8K dollars. However, this dangerous issue must be properly repaired. I am able to demonstrate this issue upon request. I have also have video of the incident with warning lights that activate.

Auto start stop system stopped engine and would not automatically restart in traffic when using accelerator. Vehicle required that I place vehicle back into park and restart manually.

This vehicle was involved in an offset rear-end collision with a semi-trailer, with the driver's side making the primary impact. The crash resulted in the death of the driver and only occupant. Both the driver's airbag and left passenger curtain airbags deployed. During the police investigation of the crash, it was determined that the steering wheel-mounted airbag assembly completely dislodged from the steering wheel, with the airbag and its assembly being located in the rear floorboard post-impact. The driver sustained a head injury possibly consistent with the airbag assembly striking their forehead area. Two out of three of the plastic retaining tabs were found to have sheered off, likely leading to the airbag assembly being ejected from the steering wheel. Police investigators documented this incident with photographs and have taken the airbag assembly as evidence.