2018 Ford F-150 complaints

The contact owns a 2018 Ford F-150. The contact stated that the vehicle failed to start. The contact was able to jumpstart the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake controller was defective and was draining the battery. The independent mechanic diagnosed that the brake controller needed to be replaced. The part was replaced. The vehicle was then taken the local dealer where the brake controller was reprogrammed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 41,000.

The steering wheel has cracked in the center area housing the AIR BAG and HORN. I believe this is a safety hazard. With the crack going over half of the way through the steering wheel, there is a chance of the AIR BAG DEPLOYING without cause.

I purchased this vehicle with less than 50K miles on it. There was a slight shudder on the test drive, but the salesman and I deduced it was the aggressive tread of the tires it came with. I made the purchase anyway as my previous two F150s were great vehicles, and until this truck, service questions were usually rectified well within expectations. After a couple of weeks, there were several little "incidents" of clanking sound when turning the truck on, and now and then, the sound was accompanied by a harsh change in gears, from Park to Reverse and then to Drive. Overall, the shudder came back regularly, and I can recreate it at will; 99% of the time, it would happen at less than 30mph and around 1,500 to 2,000 rpm between 4th & 6th gear. I brought the vehicle back in for regular servicing and mentioned the shudder. I also offered twice for the mechanics to ride with me. But, they took it out alone and then reported they could not recreate the issue. I was at highway speed yesterday, and the truck began slowing down on its own in heavy traffic. I had the accelerator almost to the floor before it would respond so we could get out of the way of other traffic and safely off the highway. This morning (10/27/22), the check engine light is on, and the conversation with the Ford dealership was not fruitful. The earliest opening they have to run a diagnostic is 11/7/22. And, they reported that "if it's a transmission issue, we can't do anything about it, right now" with no apparent

The 10 speed transmission has sever lag in shifting causing the vehicle to stop in intersections and in heavy traffic. It is failing to shift gears at low speeds and into reverse without significant engine revving (RPMs). I took the vehicle to Roush Ford Columbus Ohio (10/25/2022) and they reset the Adaptive Transmission. The next day (10/26/2022) the vehicle was worse and not drivable. The vehicle had not previously had any service lights on. Now after service there is a check engine light on that came on after driving a 1/4 mile.

The vehicles electronic systems all seem to be going haywire. Towing alerts are given when not actual or sometimes not even towing. Backup camera is on/off when backing up then touch screen does not function for several minutes after backup camera was on. Towing and backup camera malfunctions affect driver safety and vehicle accident prevention. The problem has not been looked at and/or repaired by dealer as I'm investigating what the issue 'may be' (first indication is APIM module???) No OEM or Police inspections performed Started winter/spring 2022 and have gotten worse. First signs were Trailer Warning alerts then progressed with GPS and backup camera outages. Now none of vehicles electronics seem to be function at or even NEAR 100 percent effective.

This has happened to me several times over the last year. While towing and decelerating the engine shuts off and the following error message appears "Auto startstop manual restart required". This appears to only happen when towing and the rpms are under 800. Restarting the engine is difficult. This has happened at exit ramps, stop lights and in slow traffic. This is very dangerous and has almost caused an accident.

I have a 3.5 ecoboost in my F150 and it has the known cam phaser problem. Ford is refusing to pay for the repair even though they know and have acknowledged the problem. This issue is pretty much effecting every 3.5 built. Being a mechanical component within the motor I would think that it will eventually fail causing a catastrophic failure in the motor that if it happens at the wrong time it could cause a serious traffic crash.

The rear end of the vehicle failed and had to be completely replaced. I believe this was caused due to the ten speed transmission issues that have been reported for Ford F-150's from 2017-2020. The failure was less than ten thousand miles after the powertrain warranty had expired costing $3,467.32. This incident happened in May of 2021. The truck has also had problems with the fuel system and the engine running roughly but hasn't cause any major damage just diagnostic and repair bills from ford.

Ford Initiated 21B10 Cam Phaser reprogram recall, which updates the software to prevent rattling on start up. My issue the software update is a temporary repair that will ultimately reduce Ford repair liability when vehicles power train warranty expires. With my personal vehicle I experienced a transmission failure while commuting on a congested Hwy in a construction zone. The transmission failed at 18000 Miles. The 21B10 PCM software update was performed in July and did not take, the engine rattle on cold start has resurfaced. In addition, it is my understanding that this issue causes the engine to run harder and is less efficient with fuel. This is most likely the reason my fuel mileage never reached the manufacturer benchmarks. I have taken the vehicle back to a shop and the rework is 10 hours, the dealer estimated 30-45 days for parts ordering and service back logs. All of this is at my detriment. I will still have to pay payments and insurance and suffer loss of use. It is my hope that these extended warranty issues can be reviewed 21B10, is an extended warranty, the is no S; however, I believe there should be.

Transmission jerks when putting it in gear.

Brakes failed, without prior notice. Brake fluid leaking out immediately upon refilling. Had to have truck towed to Ford Autonation Scottsdale 8555 E Frank Lloyd Write Blvd, Scottsdale 85260. Technician stated that Brake Master Cylinder leaking from the rear seal and into the brake booster. Needed to replace the master cyinder AND brake booster. This is the identical situation that initiated the recall notice NTHSA#22V150 and Ford recall #22S11. This truck was manufactured at the Ford Kansas City Assembly plant, the exact same plant that is involved in this recall. However because my truck is not the engine type covered un the recall, my repairs were not covered, even though it is the identical problem performed at the exact same plant.

I was driving on the highway at 65 mph. A warning light came on saying my driver's side blind spot warning was not working. Then immediately a warning light with a wrench came on and said that there was a problem with the transmission. Then my truck shut down completely. It is not able to start, and the Ford dealer says they have no idea why.

Trucks transmission makes a loud noise when shifting from park to drive, trucks transmission also jerks when letting off the accelerator. Trucks engine makes a knocking noise when idling truck has 36000 miles on it!

10R80 transmission disengages. 2018 F150 with 136,000 miles, transmission began intermittent shifting at approximately 120,000 miles. Reported to dealership, asked for TCM/ECM update. Dealership refused, saying there was no update for this vehicle. Replaced the valve body and shift solenoids at 134,000 no change. At roughly 135,000 miles called a different Ford dealership in my area, service writer stated there is still no software update for this vehicle, & casually said it's probably a clutch problem. The transmission 'works' properly when it is gear, it does not select or shift properly. At times, the transmission disengages and throttle control is lost, sometimes during these events the engine races, other times it goes to idle. Either way, throttle pedal is ineffective. Contrary to the service writer's assumption, this is not clutches, it is software. This condition is dangerous as the transmission often disengages when accelerating onto the roadway, during these episodes, the driver has to take evasive action to avoid being hit from behind or worse, in cross traffic, from the side.

I was driving my Ford F150 on road. My tire pressure warning came on. I pulled into a fast food restaurant. I retrieved my tire changing tools. I tried to loosen the wheel lugs. The tire changing wrench would not fit the lug nuts. I tried hitting the wrench to force lug wrench on to nut. It would not fit. I called a tire repair shop and a truck arrived. His wrench would not fit either. He left and returned with a large hammer. He drove the wrench socket onto the lug nut and was able to loosen all lug nuts. I called the dealer and spoke with service. The lug nut has a ss sheet metal wrap around the lug nut. When the nut is removed, as in a tire rotation, the ss sheet metal wrap is stretched and deformed, thereby making the lug wrench useless. The dealer said to bring truck in and they would replace the lug nuts. I lost 3 hours and paid the tire repair shop $45.00. Unacceptable, could have happened to anyone, anywhere.

My 10 speed ford started acting up. First it started with rough and hard shifting into third gear and no has gotten progressively worse to jumping out of gear when trying to accelerate onto the highway or just simple driving to the store. Now it will not hardly move. Ford told me I needed a new transmission for $8000. Dont have 8k and this is my only vehicle.

Vehicle slips out of gear between 3rd and 4th gear and between 7th and 8th gear causing vehicle to slow down unexpectedly. I can make vehicle available for inspection. Took to ford dealer in South Carolina and was told there is no fix other than a new transmission.

Trans hard shifts between 2-4. It skips gears and aggressively slams into the next. Also it slams into reverse.

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 30 MPH and slowing for a traffic signal or sign, the brake pedal was depressed and while coming to a stop the vehicle suddenly accelerated independently. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent however, the failure had started to occur at start up and the vehicle would accelerate independently. The contact had taken the vehicle to a local dealer who diagnosed the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 28,000.

The contact owns a 2018 Ford F-150. The contact stated while driving at night the passenger’s side headlight became inoperable. The contact stated that the failure became more frequent and the driver's side headlight intermittently failed to operate as needed. The contact stated that the failure persisted after switching from Auto On to the manual setting. The contact stated that after activating the high-beam headlights, the headlights operated as needed. The failure recurred while using the low-beam headlights. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who could not determine the cause of the failure. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V097000 (Exterior Lighting). The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000.

This 2018 F150 developed a cranking noise when starting the engine. Dealership tried two software upgrades per manufacturer notices to solve the issue. The issue was not solved and was said to be Cam Phasers need to be replaced. Manufacturer internal document to dealer stated that driving the vehicle with this problem would not cause any problems and is safe to drive. Dealership had been waiting months for parts. Set-up for an appointment was for later this month, but last month while driving on the Interstate the engine light which was on from the engine issue but a new light, the wrench light came on with the engine light flashing. All power was being lost and had to dodge other vehicles to move over to emergency lane as I had no control of the vehicle. While waiting 12 hours for a tow, I had researched this issue online and found that the manufacturer had a memo out not to drive the vehicle under this condition and have a flatbed tow the vehicle to the nearest dealership and do not start the vehicle up. That this was a catastrophic power train failure and ECU failure. The vehicle sits at the dealership now and is still waiting to be looked at as it cannot start up and has to be pushed within the service area.

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle would not immediately stop or slow down. The contact indicated that the failure was intermittent and had occurred on multiple occasions. The vehicle was taken to two different dealers who were unable to duplicate the failure or determine a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

Condensation from evaporator drain is leaking into cab, which has created mold, exposing myself and any passengers riding in my vehicle including my kids. Ford issued TSB 19-2345 to fix this issue but it does not work and they are not willing to replace the molded carpet under a field service action. This is a known design flaw that should be fixed as soon as possible to prevent mold growth. If mold is found, carpet should be replaced immediately due to the health hazards associated with mold in an enclosed vehicle. Ford should be held liable to fix these issues without any charge to the customer.

Back window shattered without any impact. The truck was parked in my garage. I started the truck, put it in reverse, and let my foot off the brake. As soon as I started moving I heard a loud bang and the back window was shattered. Not cracked but shattered into little pieces. If this would have happened when I was on a highway no telling what could have happened. A dealer said it was out of warranty and they don't do glass so they would farm it out to someone else and I would have to pay for it. I told them no thanks and had it replaced by someone of my choosing. Cost was less than my deductible so I payed for it out of pocket. The truck was parked in my garage and the temperature was in the low 80's at the time. I have no idea what caused the window to shatter like it did. The whole window shattered completely into little pieces.

The contact owns a 2018 Ford F-150. The contact stated while driving 80 MPH, the tailgate unlatched and opened independently. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle to another local dealer: Kendall Ford of Meridian (250 E Overland Rd, Meridian, ID 83642:(855) 982-8853) who was also unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle back to Kendall Ford of Meridian and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

My cam phasers rattle on cold start. Ford issued several customer service programs for this issue on the 2018 F150 3.5L ecoboosts however my truck was not covered even though it was also affected.

While driving 5mph 5 minutes after starting the truck, the truck caught on fire and burst into flames after stalling out.

The contact owns a 2018 Ford F-150. The contact stated that the fuel pump was previously replaced; however, the failure recurred while driving at an undisclosed speed, and the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,500.

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the engine was making abnormal rattling sounds. There was no warning light illuminated. The contact associated the failure to Customer Satisfaction Program Campaign Numbers: 21N03 and 21N08. The dealer and the manufacturer were notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,000.

Engine burns oil even though a oil consumption test was done and all updates performed. Engine still make chatter noise on acceleration occasionally.

Regarding 2013-2018 F-150 vacuum system trying to engage the AWD system resulting in noise up front sounds like dragging metal. 2018 Ford F-150 with the grinding noise out of the front hubs. Had this going on for 1 1/2yrs & been in the shop 2-3 times with recurring every time. Found a YouTube that referenced a Technical Service Bulletin. I TOOK THE TSB TO THE DEALERSHIP SERVICE TECH and here’s what’s on the invoice.. confirmed customer concern, found there was a grinding racheting noise coming from the front end of the vehicle when driving in 2wd, found tsb 22-2019 for this concern following the tsb found the vehicle was equipped with auto 4wd, tsb stated to REMOVE THE VACUUM SUPPLY LINE TO THE IWE SOLENOID AND INSTALL 2 VACUUM CAPS IN THEIR PLACE. This is at Ford’s direction. Disable the system so that 2wd no longer active. It’s AWD all the time. Still can shift into 4wd. Tech says this issue is so prevalent that that’s Ford’s answer.. Unacceptable. Disable the 2wd drive because they can’t work the problem.

I have a 2018 F150 that I purchased new. Since that time , I have oil changes & tire rotations done . Yesterday I went in to have oil/ rotation done & was informed that they can’t get the lug nuts off as they are sold with cheap lug nuts that swell up making it impossible to remove the lug nuts without destroying them & even making it impossible to change a flat on the road . Being told I need to purchase new lug nuts in order to to do a rotation. I feel this is equipment failure. This vehicle is still under a warranty. This should be a recall item , as it affects & hinders maintenance on a vehicle.

Backup camera failed/does not show anything on dash screen. Cannot see behind me when backing up. The dealer service center confirmed the failure and ordered a new wiring harness at my cost of $450.00. The dealer said the wiring harness for the camera needs to be replaced. The camera worked sporadically and then failed. There is now a message on my dash screen saying the camera does not work.

Harsh shifting Harsh down shifting delayed shifting between gears A complete malfunction at highway speeds. The truck goes from gear 10 to gear 1 and stays almost in neutral for up to 20 seconds, completely dangerous Ford ignores the problem even though thousands of people online are having the same issue. Dealer(s), 6 dealers contacted as of today, cannot get my truck in for 6-8 weeks. I have had the truck in the shop for shifting and transmission issues at least 4 times over the last 18 months. The "problem" goes away for a while but then comes right back. This time is by far the worst and no one seems to care. It is unacceptable and extremely dangerous. When your truck loses power and won't go back into gear while traveling 70 mph... it is absolutely terrifying!

Hard shifting with driving, when driving the pickup truck would stall and then go into gear real hard causing a hard shifting and it make the trucks RPM go up and not move, but then when the RPM comes down the truck will shift hard enough to feel the impact and could cause an accident.

My truck has an automatic start-stop feature. About twice a month, when I am at a stop and the auto stop shuts down the engine, the whole truck will shut down. I will then have to put the transmission into park, turn the key to off and then restart the truck. A warning light comes up on my front display which says Auto StartStop Shift to P, then Restart Engine. The A with the arrow around it is in orange. This has caused me many issues in traffic and I have been close to getting rear ended on multiple occasions because of it. I have had it to the dealer, Haldeman Ford of Kutztown, on 5 different occasions over the past 6 months and it is still not resolved. The dealership has replaced the battery, did a system reboot and replaced the starter. I have shown them pictures and videos of it happening. They put a computer scanner on my truck that I had to use to record when it happened which I did. They were also able to experience it themselves during one service appointment. My first service appointment was 3.14.2022

Transmission is back in the shop for slipping gears, jumping gears, randomly being thrown into neutral, loss of power

Transmissions slips out of gear both during acceleration and at cruising speed. Vehicle has stalled in roadway in on-coming traffic due to transmission slipping out of gear. Problem exists consistently. 66,850 miles on the vehicle.

The contact owns a 2018 Ford F-150. The contact stated that while driving at 20 MPH, the vehicle hesitated during acceleration and made an abnormal rattling noise. The vehicle was taken to the dealer where it was diagnosed that the failure was related to Customer Satisfaction Programs: 21B10 (Cam Phaser Replacement) and 21N08 (PCM Reprogram Due to Engine Shudder) however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the previous owner was mailed notification of Customer Satisfaction Program: 21B10 (Cam Phaser Replacement) and provided no further assistance. The failure mileage was approximately 60,000.

The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the vehicle hesitated when the accelerator pedal was depressed. The contact stated no warning lights were illuminated while experiencing failure. The vehicle was taken to the dealer and the failure was unable to be diagnosed. The contacted stated that the dealer informed him that the failure was with the transmission. The contact was informed that he was not driving the vehicle correctly. The contact stated that the vehicle was taken to the dealer several times however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.

While shifting from park to drive or shifting from reverse to drive the vehicle makes a very loud bang pop sound from under or rear of vehicle. Dealership claims can't reproduce or it is normal which how would they know if they can't reproduce.

Transmission on 2018 F150 XLT does not shift properly. When driving, the lower gears shift very hard, enough to snap your neck. I used the Tow/Haul transmission feature one day, and while coasting to a stop, the transmission shifted down so hard that everything in the truck went flying. I know that some of the 2018 F150 trucks have been recalled for this very reason but at this time, my VIN number has not been added to the list. My vehicle just hit 30,000 miles. I talked with my Ford dealer, Ford itself and the NHTSA.

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 20 MPH, there was poor power and the check engine warning light illuminated. The vehicle was driven to the dealer and diagnosed with a powertrain control failure. Additionally, the cooling system was not operating effectively. The EGR bypass valve was replaced. The contact stated that the failure was related to Manufacturer Recall Campaign: 20E04. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

The issue I am complaining about is Customer Satisfaction Program #21N03. For some reason Ford did not issue a recall on this issue even though they know they have an issue with the cam phasers and this problem is very widespread. The cam phasers on my vehicle failed and had to be replaced and they forced me to pay for a portion of this change even though they knew it was a manufacturing defect and even though they are using a "redesigned" version of the cam phasers in the replacement. This SHOULD BE A RECALL and not a "Customer Satisfaction Program" and the full price of the repair should be covered by the Ford Motor Company. They should have to reimburse me for the full cost of this repair since this is a widespread issue with many 3.5L Ecoboost Engines.

Front Hubs, Bearings have gone bad, and they are on backorder. 6500 on waiting list. I have been on this list since Janurary. Was told today that the company making the part, are not even make them. This could cause an accident if the bearings lockup. The ABS and the traction control does not work. Making for unsafe driving. Especially with fall and winter coming.

Brake fluid was leaking internally into the booster. This caused a low level brake fluid alarm with an immediate soft pedal resulting a significant delay in braking response. Ford has issued a recall for this specific master cylinder leak. However, my vehicle shows no recalls.

WHEN IS RUNIING AC BAD SMALL COMES VENTILATION A WHILE ..

I put the truck in park and left it idle with the air conditioning on for a passenger got out to go do something for a few minutes and the truck just started have flames come out of it from the middle of the truck until the truck completely burned the fire started with the truck running and idling and the the truck was parked on gravel

The transmission valve body wears over time and becomes out of sync with the electronic shifting strategies. This caused the clutches to burn up and the vehicle comes out of gear or drops into 1st gear at highway speeds. Transmission was inspected and replaced due to the damage. Prior to the interstate failure was some random hard shifting but no warning lamps or messages.

After starting the vehicle, at any time in under a minute the vehicle's engine will randomly shut off and display a message on the instrument cluster "Auto StartStop, Shift to P then Restart Engine". A photo of this message is included in this report. This issue can occur while in Park, Reverse, Neutral, or Drive. I have had it randomly occur to me upwards of 40 occasions over the past 3 years. A few times I have actually been driving at a slow speed (below 10 mph) when the engine stopped. So far for me, it seems to only happen when the engine RPM's are below 1500 or so. It feels like the engine shakes and then shuts off, then the dash chimes and displays the message mentioned above. I follow the instructions; I turn the ignition off, shift to Park, and restart the engine. Sometimes it starts back up fine and I am able to drive away. Other times the engine shuts off almost instantly and I have to try many, many times (10 to 20) to finally get the engine to stay on so I can drive it. If the engine were to stop while I was making a turn in a busy intersection or on a busy roadway, it would no doubt cause an accident and could be serious or even fatal since I would be unable to move. I have had this looked at by my local Ford Dealer Service shop and they have been unable to replicate the issue. I am not surprised by this since this appears to be random. They have told me to shut off my Auto Start/Stop feature and that is all they did. I have not had this issue looked at by Ford,