2018 Ford F-150 complaints

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. After shifting into neutral and back into drive, the vehicle returned to normal functionality, but the failure became a regular occurrence. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission, advising the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 112,000.

Driving down the highway my truck jumped out of gear. The 10-speed transmission indicator light was jumping all over. From 10th to 5th to 3rd. and I had no throttle power. If I pull over turn it off then start it back up it will be fine. This has happened 4 times in the last 2 months. One time on a 6-lane interstate. Very scary situation trying to get across the traffic lanes to get to a shoulder. The last time it happened I had a code reader plugged into my truck just in case. I got the code P0068. I have read on the internet of a lot of people having this problem. This needs to be taken care of. This was my dream truck but has turned into a nightmare. I called my local Ford dealership. He has 3 trucks in his shop with the same problem. He's had one of them for 2 months and can't get it fixed. I can't do without my truck that long.

Many issues with transmission shifting hard. Transmission not downshifting while stopped, so unable to take off normally. Transmission not engaging at all while on interstate traveling 65mph, forced to pull over to avoid causing accident. Warning lights including wrench, and engine appear, then disappearing after ignition turned off and on again. When taken to dealership it was reported that the transmission needs replacement for $9100.

The vehicle as of 12/9/2023 at 3:00pm CST is at a mileage of 79,503. We are consistently experiencing the slipping of gears when the truck is switched from park to drive. The first couple gears seem to slip as it accelerates. The speedometer will be showing at under 10mph, and the truck will jerk forward. The engine/transmission gets loud as if the car is still in a lower gear as it’s accelerating. While it’s jerking and making the loud noise, the speedometer will not go over 10mph. We are concerned that it is a problem with the powertrain control module. It seems to happen when the shift lever is moved from Park to Drive, possibly it causes a loss of gear indication on the instrument cluster display and a momentary selection of an unintended gear, such as Reverse or Neutral before the vehicle achieves the Drive function. We have a column shifter.

The vehicle as of 12/9/2023 at 3:19pm CST is at a mileage of 79,523. Around the time we bought out the lease on our truck in April 2021, we reported to the dealership that the tailgate latch on occasion would not latch. They did a repair for it, but it has happened a few times since. We saw a recall notice for other Ford F-150 models from 2018 that had issues with latches/linkages/locks on the tailgate where the tailgate would become unlatched like ours.

The vehicle as of 12/9/2023 at 3:27pm CST is at a mileage of 79,528. We reported to the dealership in April 2021 and services prior to April 2021 that the sunroof would randomly become misaligned with the sunroof track when opening. There will be excessive noise coming from the sunroof when it’s misaligned. We are concerned that there might be a larger problem with potential exposed areas/leaks when that is misaligned. We feel strongly that it is either the alignment (misalignment) of the panels, an issue with the track, or an issue with the brackets. It was brought into the dealership, and they said they fixed it, but it continues to happen.

The vehicle as of 12/9/2023 at 3:39pm CST is at a mileage of 79,542. The week of December 4th, 2023, we brought the truck to a repair shop because there were heavy vibrations that would occur in the front of the truck when driving on the interstate. The repair shop diagnosed it as needing to have the front left wheel hub assembly replaced, and they explained that normally when one side is replaced, they will replace the other side too (front right). They replaced this, but we are concerned that it could’ve been a ball joint misaligned with the dust boot or missing an alignment hole that could’ve caused the need to replace the front left wheel hub assembly. It appears online that other Ford owners have had this issue specifically with the front left while under 80,000 miles. We are concerned that one of the parts in the assembly could be defective.

The contact owns a 2018 Ford F-150. The contact stated that on the initial start-up of the vehicle, the vehicle was shuddering. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact coasted to the side of the road and after several attempts was able to regain functionality of the vehicle. The failure was persistent. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the cam phasers had failed and needed to be replaced. The dealer confirmed the failure was related to TSB: 10189763 (Engine and Engine Cooling) and 10199482 (Engine and Engine Cooling) however, the TSB had since expired. The vehicle had not been repaired. The manufacturer was made aware of the failure but confirmed that the recall had expired. The contact was referred to the NHTSA Hotline to file the complaint. The approximate failure mileage was 88,000.

The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, he observed a knocking sound coming from the engine compartment. The contact stated that the knocking lasted for approximately three to four seconds and then disappeared. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 55,000.

I own a 2018 F150 Platinum with 75,000 miles and have been experiencing transmission issues. I have the 10R80 10 speed transmission and started noticing hard shifting when it had roughly 50,000 miles. I took the truck in under warranty with 59,000 miles an Ford did the relearn repair which only lasted for 7-8,000 miles. The problem came back and got 10 times worse. Now I have had multiple near miss accidents due to the truck hesitating during acceleration at stop lights and turns, getting stuck in higher gears (stays in 6 gear and wont change until I turn the truck off), very hard shifting, jerky, jumping around from gear to gear and rough downshifting. I was able to get a dealership to check it out and they "suspects" it is from axial movement of the CDF clutch cylinder sleeve. I was told it would cost $7,100 to make the repair or $9,800 to replace the whole transmission. I reached out to Ford Customer Service and they checked to see if there were any assistance programs to help with repairs. They "politely" told me there were none available and that there was no one else I could talk to. She said she could give me the Ford mailing address if I wanted to send a letter. I have read countless articles and posts from people that have this transmission and Ford and GMC need to issue a recall before someone dies or gets seriously injured due to their defect. I'm happy to speak more on my issues if needed and appreciate any pressure you can put on Ford to issue a recall.

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting. Additionally, the contact was consistently adding engine oil due to the vehicle consuming an excessive amount of engine oil. No warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was then taken to an independent mechanic, who related the failure to Technical Service Bulletin: 19-2365 (Excessive Oil Consumption). The vehicle was taken back to the dealer, where the vehicle failed an oil consumption test. The dealer performed Technical Service Bulletin: 19-2365 (Excessive Oil Consumption). The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 112,000.

This was the letter I initiattly include dthe [email protected] to ford. Dear Ford Motor Company, I'm writing to you as a concerned parent of a 6-year-old child and consumer of your product regarding critical safety issues reported in the 2017-2020 F150 model, and I'd like to ask Ford to please take action. I compiled some research from numerous affected vehicle owners across various states, highlighting alarming and potentially hazardous health concerns and issues that pose significant risks on highways. Just so you know- I noted the same issues I am having with my vehicle and now have to take my car back to the dealer once again. •Grinding noises and pronounced thumping sensations resembling towing a trailer. •Issues reported from critical sections such as the engine solenoid, transmission, flyer axle/Cam Shaft, deceleration noise, oil consumption, leaks, power loss during turns, and truck bogging down. The research highlighted in the attached document indicates widespread reports across different states and model years (2017-2020), emphasizing the urgent need for immediate attention and resolution. I urgently request: •Initiate a thorough investigation, partnering with the National Highway Traffic Safety Administration (NHTSA) to address these reported concerns promptly. •Encourage proactive involvement from Ford's leadership, including the CEO, advisors, board members, and affiliates, to prioritize consumer safety and resolve these critical issues. •Collaborate tra

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that there was an oil leak coming from the engine. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact was informed by the dealer that there was a Customer Satisfaction Program: 21N03 related to the failure however, the vehicle was not included. The failure mileage was approximately 110,000.

Rattling when cold start. Was told I need new cam phasers and timing components. Told me it’s a common problem.

Once the temperature drops below freezing, the door latches will quit working. If I open the door then it will not latch when I try to close the door. This has happened every winter since i have owned the truck. I have taken it into the dealer multiple times for this issue. I believe they even replaced the door latches on one of the occasions but now that it is winter again this year they are not latching when I close the door. This has happened on the front and rear door latches. There must be an issue inherent with the design if they did replace the latches and I'm still having trouble. I believe they need to look at a redesign.

Rear window exploded after starting the truck. Glass shards and chunks flew into the truck . This is the 3rd F150 truck that I've owned that has had this happen.

This morning, even after using the remote start to warm up the truck, the door lock mechanism wouldn’t close. My door was ajar and would not latch on its own until several hours later when the temperature was above 30. We used a screwdriver to manually move the latch to the proper place, but it wouldn’t flip to latch it once shut. As soon as a had was released from the door handle the door opened on its own. I couldn’t drive to work without a door that shuts, this caused me to have to miss part of my morning and caused a hardship on not only myself, but those I work with.

Transmission sticks in 3rd gear then hard thump and jumps to 6th. Getting on highway trying to merge truck revs but doesnt accelerate then eventually locks up speed. Took to dealer several times and problem still is not fixed. They said that’s how it’s supposed to drive.

The contact owns a 2018 Ford F-150. The contact stated while driving 77 MPH, the vehicle independently downshifted to a lower gear. The contact pulled over and allowed the vehicle to cool down before starting to return to drive the vehicle. The wrench warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 120,100.

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed. The dealer determined that the engine needed to be disassembled, and the cam phasers and other unknown related parts needed to be replaced. The manufacturer was notified of the failure and informed the contact that the failure was related to Ford TSB Number: 23-2143. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 80,000.

Purchased this used 2018, F-150 truck at a Ford Dealership on 08/26/23. Mileage was 73,110. Vehicle was covered by the manufacturer’s Ford Blue Advantage and had allegedly passed a 172 point inspection to be Gold Certified. Less than 2 months after purchase in mid October, the transmission and associated performance of the vehicle became unpredictable. Symptoms started on October 14, with hard, erratic shifting. On October 16, wrench indicator light came on. With no warning, there would be a loss of power when accelerating, an inability to shift into gear when starting from a stopped position, and erratic/hard shifting once moving. Brought the vehicle to our local licensed mechanic to assess the wrench indicator light. Four codes were noted. Two were cleared and two remaining codes indicated internal transmission component issues. After test driving the vehicle, our mechanic agreed it was not safe to drive the vehicle. Vehicle was then brought to the local Ford dealership on October 19 to further assess. It is now November 16, and dealership has just received authorization from Ford to replace the transmission.

Randomly/erratically shifting. When stopped it may shift into 7th gear when trying to accelerate. When traveling on the highway at 60 mph it would try and downshift into 1st gear. Ford service stated they didn't know how to fix the issue until the dashboard light comes on.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shook abnormally and then stalled. The vehicle was taken to the dealer and diagnosed with a failed camshaft. The contact was informed that the camshaft needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle had been serviced by the dealer five times within four years for the same failure and the dealer had replaced several parts of the engine and the failure continued to reoccur. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 5,245.

At 59,200 miles, I noticed 2nd gear being skipped due to "adaptive driving." I placed the setting to "sport mode" so that it would not adapt (but rather follow a pre-programmed shifting protocol). 2nd gear was not initiating for a set time (hi rev till it engaged but it finally would engage. No warning light appeared at the time). I then got my Transmission serviced, thinking it just needed its 60k maintenance. No better after service (but no worse). I called Ford to set an appointment (7 week wait to get in). I the mean time, I unhooked the battery for 12 hours so that the "adaptive driving" would reset. It instantly got worse and a wrench popped up warning of a need to repair (at about 60,250mi). Fast forward 2000 miles, it is now skipping 2nd, 4th and 5th, not down shifting when coming to a stop and randomly not engaging at all. Once at the dealer, I was advised the CDF drum had failed and needed to be replaced. Notes stated the Trans fluid looked "servery burnt" (in just 2000 miles since its service). I did some research and found tons of complaints on this 10 speed transmission. Even the dealer mentioned it is in their system as an ongoing issue to look for and is 1 step below a recall. My warning of concern being shared now is to hopefully push that to a recall as no transmission that has be "grandma driven" (no horsepower upgrades, never pulled a trailer, no long hauls) should fail at 60K miles as mine did (and many other owners of this transmission). Thank you

When cold starting the vehicle, it makes a loud knocking noise for several seconds. I looked this up online and apparently it's a problem with the Cam Phasers. A recall was issued for trucks made in two of their plants. Left unrepaired, this will cause slack in the timing chain, which can lead to severe engine damage. I was never notified of this recall. When I began to hear the noise, I went to the dealer to get the diagnosis and repair. The dealer informed me of the recall and that it had expired. My repair estimate is $3600 + tax. In the 4 1/2 years I've owned the vehicle, I moved 4 times, which may have been why I never received the recall notice. I believe since this is a known manufacturing defect, it should be covered no matter the circumstances.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle then made an abnormal sound. The vehicle was towed to an independent mechanic, who diagnosed that the oil drain plug had detached, causing all of the engine oil to leak out of the oil pan. The mechanic added oil to the engine; however, the check engine warning light illuminated while driving. The vehicle was taken back to the independent mechanic, but the check engine warning light was no longer illuminated. The independent mechanic determined that the crankcase ventilation system had disconnected; however, no repair was performed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 64,000.

We have had several problems with this vehicle since we bought it in 2020. It uses way too much oil for it to be new. We were told it was a common issue, but if the oil level ever gets down to a certain point, the truck acts weird. We have to put 3-5 quarts of oil in the truck in between oil changes (3,000 miles). We have put the truck in the shop several times for different issues, specifically engine knocking that we were told was "just how the motor is, all of the 5.0L engines do this," and oil issues. We also just had purchased it, and the timing belt broke while driving. We understand that used vehicles often come with problems that cannot be diagnosed before purchasing, but the vehicle only had 30k miles on it. My husband was driving down the highway today and the truck flashed "auto start/stop disengaged" and the truck died. DOWN THE HIGHWAY. Luckily, he was able to pull over and restart his truck. The 5.0L motor and the 2018 F150s are trash. As you are - or should be - aware, there are SEVERAL lawsuits against Ford that coincide with the issues that we have had out of this truck, yet no recalls have been made. Can't they see that it is a lemon? PLEASE take our complaint (and those of many others) and have this vehicle recalled before someone is killed due to a faulty vehicle. I should not have to constantly worry about my husband driving this vehicle. It makes me sick to my stomach knowing that it is a ticking time-bomb.

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the engine made an abnormally loud rattling sound. The contact stated that the failure had been recurring. The check engine warning light was illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Numbers: 21B10 and 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission was not shifting into gear as intended. The contact stated that the transmission was shifting from high speed to low speed independently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 71,000.

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the engine made a rattling sound. The contact stated while driving the vehicle and or while the engine was idling, the engine was idling rough and seemed to experience a misfire. There were no warning lights illuminated. The vehicle was taken to the dealer and received a repair under an unknown Customer Satisfaction Program related to the cam phasers. The dealer re-flashed the computer; however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 58,000.

The contact owns a 2018 Ford F-150. The contact stated that while driving at 55 MPH, the gear shifter independently shifted from tenth gear to first gear. The contact noticed that the RPM was raised high. The vehicle was taken to the dealer and diagnosed with a failed clutch system. The contact was informed that the clutch system needed to be replaced. The vehicle was not repaired. The contact was informed that the parts needed to complete the repair were ordered. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 62,500.

In August 2023 at less than 30,000 miles, my 2018 Ford F-150 King Ranch began displaying unintended motive behaviors resulting in the power train fault indicator (wrench symbol) being displayed for the first time since owning the vehicle. The vehicle was sluggish during gear shifting while in motion in traffic. At times there were very loud “clunky” sounds. When I made attempts to contact the dealer regarding the problem, I was informed that it would be months before their only transmission repair technician would be able to get to my vehicle as there was a backlog of transmission repairs. I was referred to another Ford dealer who has recently diagnosed the vehicle and informed me that I will need to replace the transmission at personal cost in excess of $7,000. I find this very alarming after reading about similar incidents by Ford F-150 owners (worldwide) going back as far as 2011. Also highly problematic for me as a three-time F-150 truck owner, is that in October 2017, Ford was in the process of issuing safety recall notices for their F-150 trucks containing six speed automatic transmissions—one month before purchasing my vehicle with the 10 speed automatic transmission. I am the only person who operated the vehicle.

Transmission has hard shifts between 3rd and 4th gear and when reaching 10th gear dashboard show’s transmission shifting to 1st and then 7th before slamming into 9th gear. This caused a panic situation at high speeds. Vehicle has since been to the dealership and advised that a new transmission is needed. Without performing any of Fords TSB for possible problems.

The contact owns a 2018 Ford F-150. The contact stated that while in seventh gear, the vehicle downshifted to first gear. While attempting to accelerate from a stop, the vehicle failed to move forward. The transmission also shifted hard from first gear to third gear. While accelerating, the vehicle unintendedly shifted into neutral. The power train malfunction and reduce power messages were displayed. The contact called the local dealer, who stated that the failure might be due to the valve body or the transmission. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 61,000.

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the vehicle rattled excessively. The contact stated that after the fluid levels increased, and the vehicle warmed up, the rattling ceased. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that all the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle began to sputter. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Crown Motors, at 555 Cypress Ave., Redding, CA 96001, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed him there was no warranty coverage on the vehicle. The failure mileage was approximately 72,909.

The contact owns a 2018 Ford F-150. The contact stated that during a cold engine start-up, an abnormally loud ticking sound was coming from the engine. There was no warning light illuminated. The contact called the dealer and was informed that the failure was a common issue linked to the cam phasers. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 140,000.

Vehicle randomly stalled out as I was slowing down and an error appeared stating that there was a problem with the auto on/off feature and that I would need to put the vehicle in park and restart it manually. Fortunately I was turning onto a side road but if this was to happen as I was trying to make a quick turn through traffic it would have been a much larger issue.

The contact owns a 2018 Ford F-150. The contact stated while driving 65 MPH, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. Due to the failure, the contact pulled over and had the vehicle towed to a local dealer where the mechanic discovered a loss of compression in cylinder #6. The contact was also informed that the engine needed to be replaced due to a defective engine long block. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.

Camshaft phasers have failed, and turbo charger actuator arms are rattling bad. These damages were not caused by driver, but they are a result of the manufacturer. I have already spent $5000.00 on this vehicle for the camshaft phasers and now have to fork out another $3000.00 on the turbo. According to a lawsuit/injunction by the DOJ, my truck meets the criteria to have the recall covered but Ford customer care said no.

The contact owns a 2018 Ford F-150. The contact stated that the interior lights illuminated, and the rear driver's door message was displayed. The battery was drained due to the failure. The contact located a similar article on YouTube regarding the rear driver's door and that the wiring harness was frayed. The contact spoke to her neighbor, who experienced the same failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to NHTSA Hotline for assistance. The failure mileage was approximately 38,391.

The contact owns a 2018 Ford F-150. The contact stated while driving 65 MPH, the vehicle inadvertently down shifted from 5th to 1st gear with the accelerator pedal depressed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a double clutch transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 71,600.

When I first start driving the transmission does not seem to know what gear it should be in. It will start in first, jump to four and even at a stop with remain in fourth. As I start to move it will drop back to first and then jump to eighth. It will bounce between gears like this for the first half a mile or so then seems to settle back down. When it is jumping around gears the shifting is extremely hard and causes the truck to lunge, shaking the passengers and driver. I have started to notice over the last couple weeks it is getting worse and lasting longer into the day.

Rear Slider Windshield Randomly Shattered glass everywhere while vehicle parked no signs of impact no force entry just glass everywhere. vehicle parked in secure area. the only plossible clause I can think of is Remote start I assume it was the remote start. I verified AC status and no defrost was on.

I bought my truck in the middle of 2022 with around 20,000 miles on it. Within the recent months, I started to hear a knocking/rattling noise every time I start my truck. When looking into it and asking some mechanics/technicians, I was told my truck year and engine had problems with the cam phasers and there might be a warranty or recall out for it. I found out that there was a Customer satisfaction program 21N03 with additional supplements. I looked further into it and called Ford to see if there was anything to be done and they recommended me to this site. As of the 2nd half of last year, this truck is new to me and still has under 50,000 miles on it. The customer satisfaction program ended before I ever heard the noises this year. The program ended January 1st, 2023. As the owner of a ford model in this program, I was never informed or made aware of needing to get this taken care of, nor did the dealership that sold me the truck, or service shops when getting my truck serviced make me aware or inform me of the issue with ford models and years similar to mine. The customer satisfactions program also state they would send letters out to all Ford owners with this important information. Outside of never learning of this until asking shops and researching, I also never got a letter as a Ford owner.

The transmission is failing on my truck. This is a known issue with my year model F150 where the 10speed transmission since I bought it brand new shifts terribly causing it to shutter and shake. It got worse over time and continued to bring it up to the dealership. Finally my last check up I said it is getting really bad and they said it was fine. Then driving it down the highway I almost get in an accident. Out of know where it downshifted from about 70 mph to almost 50 causing the car to violently jolt and the wheels squeeling. Then I couldnt accelerate again for a few seconds and luckily the car started accelerating again. Car behind me had to lock up the breaks and I honestly thought we were going to flip. Reverse stopped working and then all of a sudden after all of that a orange wrench light came on(never came on before that). When you turn the vehicle off the orange wrench goes away until you drive it for about 15 minutes. Brought it back into the SAME dealership and did a drive along with a mechanic and he said before we left the parking lot that he can tell it is the transmission and if he drove it when I brought it in before he would have known that was the issue. Even told by the mechanic that this is a known issue by Ford HQ for 2018 and 2019 models. It was fixed in 2020, but they have no real fix for my year vehicle and told me there is about a 50/50 chance that a new transmission would help. Very scary that they will not only not address it, but let people conti

Ford issued Customer Satisfaction Program 21N03 on Nov 19th, 2021 which covers all F-150s manufactured in their Deerborn plant from March 2016 through Nov 2019 which mine was. My truck is now in dire need of this repair and Ford is refusing to cover this. Since Ford did not include my VIN in this program I was never notified in Nov of 21 during which time I was well within the mileage limit as to which they would cover the repair. I asked Ford why my VIN wasn't included in this program and they had said I had to be included in a prior program 21B10 to be included in this one. So I asked about the prior program and they indicated to me that it only covered vehicles manufactured in their Kansas plant. From my research it seems as if my truck should have been included in both programs, provided notification at the time and repaired my vehicle as a result. Now I am out of the mileage after 2.5 years of further driving and have a very expensive $3,500 repair bill in front of me.

The transmission slips and jumps into different gears while driving. When applying the accelerator from a stop the truck will not move due to it being in 7th gear, when it finally decides to move it shifts hard jolting the truck. The electric driver seat moves around, it is not stable.

Engine ticking diagnosed by mechanic found to be scoring on two roller rockers on different sides on the engine. ALL ROCKERS, LIFTERS, PRIMARY AND SECONDARY TIMING CHAINS WITH TENSIONERS ARE RECOMMENDED. The cost of this repair was $6,856.56

New transmission installed due to surging, “thunking “ and transmission failure light on. Approximately 300 miles after installation of new transmission while driving at 70 MPH there was another “thunk” like the truck had been rear ended. The transmission gear indicator went from 10 to 1. There was no throttle response for 5 seconds. Truck decelerated rapidly causing a potential rear end accident. Wife following, along with other drivers, smoke coming from under the truck. Pulled off freeway when able. Was not able to determine issue. Drove another 100 miles to destination. Truck has been at dealer for 3 weeks as technician seeks a diagnosis. Ford needs to address the 10 speed transmission issues. A truck with 85,000 miles should not need a new transmission, then have a secondary dangerous failure 300 miles later. Truck has been at dealerships in Georgia and Florida for 2.5 months this summer/fall as new parts are installed and diagnostic work conducted.