Page 10 of 42 · complaints 451–500 of 2,093

2016 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Power Train
Filed Apr 25, 2025OH

I have had the torque converter replaced/repaired due to a failing torques converter that caused a "rumble strip" sensation while driving and also have had to have both front and rear differentials repaired due to failed bearings. The truck has also exhibited a "groaning" sound when idling in a parking lot, or coming to a stop that dealership could never determine what cause was. I have also had a indicator light flash in my dash indicating a failed Traction Control Device, which never appeared in any diagnostics. I believe these items can also contribute to the issue at hand in the investigation of PE25002. This has happened multiple times, but I first noticed July 2021.

Suspension
Filed Apr 25, 2025CA

Dangerous hop that I was experiencing and would happen on a straight away going down the interstate. I did not have to be hitting a corner for the back end to hop sideways on me. It also would happen going around a slight corner. So pretty much, it happened no matter what when Id hit bumps at higher speeds. But it most definitely was a dangerous scenario for my truck and Ford should not take that lightly. But the chances of them coming up with a fix anytime soon is not likely. The shocks they come up with still do not do as good of job in front or the rear. Complete loss of the vehicle going around of the vehicle, which feels as its fishtailing or hitting black ice. I have replaced the original shocks hoping it would help, and new struts did not solve my problem. The only alternative is to purchase expensive suspension all together. The dealer should be made accountable for providing poor quality suspension which can result in the serios vehicle accident if the driver loses control.

Power Train
Filed Apr 23, 2025110,000 milesAL

The contact owns a 2016 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted. The failure caused the RPM to become elevated, and the exhaust fan activated without the engine overheating. The contact pulled over to the side of the road and turned off and restart the vehicle to reset the system. The “WRENCH” and the message to “See Owner’s Manual” was displayed on the instrument panel. The contact used a personal diagnostic computer and retrieved DTC: P0715; for a failure of the input shaft speed sensor inside the transmission. The dealer was contacted, and an appointment was scheduled. The vehicle was not yet diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

Power Train
Filed Apr 23, 2025MN

I Was Highway Driving this afternoon so speed was about 65mph with Cruise Control On, and suddenly the truck downshifted through the gears like it went into low gear and almost lost control of the Vehicle but was able to safely pull over to the side of the road. Warning light came on as this happened that looked like a wrench(never seen before). Talked to my mechanic right away and confirmed the code that triggered the “Wrench”icon and showed 'bad lead frame in the transmission’… I have never had such an experience with a vehicle ( other then that something severely breakdown because of broken part or flat) to cause such an unsafe situation and thus reason for making this my first ever Report to the NHTSA. So hopefully gets documented and seen by the proper authority’s to remedy this before someone could easily have lost control and been severely injured. After doing just a little checking on this it appears that Ford has had several issue like this with recall’s to earlier year models :-( …. thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train
Filed Apr 22, 2025MI

Driving 45mph vehicle down shifted. This has happened twice in the last two weeks.

Structure › Body
Filed Apr 22, 2025AZ

Front passenger door failed to latch properly. The door will not close when pushed shut. Door is available for inspection upon request. Multiple family members ride in the front passenger seat and this door failing to close and latch properly does cause a serious concern for their safety. I avoid putting any passenger in the front passenger seat because it's is completely random if the door will latch and shut or if it will pop open while driving. Problem was reproduced and confirmed by local dealership but disputed by them. Vehicle has not be inspected by manufacturer, police or insurance. There was no warning lamps or messages of the problem prior to the failure. The only message is that the passenger door is open which is a typical message when any door is opened when entering and exiting the vehicle. It is not a warning. Just a reminder. Doors shutting, latching and locking properly are a major safety concern that no vehicle owner should have to stress over. I cannot safely put my family in this truck knowing that at any moment the door will not latch or that it will open as we drive down the road.

Power Train
Filed Apr 22, 2025116,000 milesSC

The contact owns a 2016 Ford F-150. The contact stated that while at a red light the vehicle failed to move forward. There were no warning lights illuminated. The vehicle was towed to a transmission repair facility where it was determined that the transmission needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.

Power Train
Filed Apr 22, 2025NC

To whom it may concern. The vehicle down shifts from a much higher gear to a lower gear which causes a violent slow down and high revs of the engine. This is happening much more frequently and is dangerous because of the rapid deceleration. The reason I think it is downshifting is the RPM's spike and the gear selector flashes when the episode happens. My VIN Number is [XXX] . I have taken the vehicle in a few times to my local Ford Dealer. Hall Ford Elizabeth City NC. They tell me there is nothing more they can do until Ford gives them direction. I had another service appointment today and I pushed Hall Ford Elizabeth City NC to do another inspection and they did see a code which they say they reset but did not know if it was what caused our issue. The code P1921 (Range Sensor) which if defective some sources say it could cause the transmission to have issues understanding what gear to go to. I need some help Please let me know what I can do, short of parking it, or driving it and have it have a serious episode. -- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Apr 22, 2025OR

2016 f150 3.5L eco boost V-6 was purchased recently from used dealership. Upon taking possession the vehicle would shut down while driving. I would need to get to the shoulder of road, put truck in park, turn off vehicle and then restart. It’s happened 20 times in last 30 days. I’ve taken to dealership 5x and they are unable to resolve, diagnose or offer any help. Online, many other owners have noted same issue. Doing 65 on fwy and truck suddenly dies is big deal! Ford does nothing. Error message on dash says something about stability track. When restarting engine, it turns over many times as if flooded but then starts.

Engine and Engine Cooling
Filed Apr 21, 2025105,000 milesOH

The contact owns a 2016 Ford F-150. The contact stated when the vehicle was started, the vehicle idled rough, with an abnormal chattering sound from the engine compartment. There was no warning light illuminated. The contact stated that the vehicle was losing power and was no longer able to tow the RV. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the exhaust manifold was cracked and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer who diagnosed the vehicle and determined that the replacement exhaust manifold was cracked. The vehicle was repaired. The contact stated that recently the failure reoccurred, and the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the exhaust manifold was cracked. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.

Power Train
Filed Apr 19, 2025SC

Was driving down highway going about 60/65 mph. Then the transmission shifted from 6th gear to 1st gear very rapidly. Was able to pull over to side of road and truck repeatedly jerked while shifting back into 3rd then back to 6th. Truck drove normally for a while afterward and then it happened again when driving roughly 40 mph. This seems like a major safety issue considering downshifting 5 gears suddenly reduces speed quickly and can cause an accident or loss of control. It seems something with the transmission is the issue. It is available for inspection if requested. There’s been issues with the gears shifting incorrectly and when taken to ford they just say they don’t know what I’m talking about and give the truck back but it’s pretty obvious when driving that there’s a transmission issue. However this is the first instance where it shifted significantly when driving at a high speed. The check engine and wrench lights popped on when the incident occurred as well.

Power Train
Filed Apr 18, 2025WI

Vehicle will suddenly downshift and has locked up the rear tires. Sometimes vehicle won't start because the P (park) light is not illuminated

Service Brakes
Filed Apr 14, 2025335,000 milesNJ

The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 50 MPH, the transmission unexpectedly downshifted. The contact was able to pull over to a nearby parking lot, and the vehicle was turned off and restarted to continue driving. The vehicle was taken to the dealer, who was unable to diagnose or repair the vehicle. The vehicle was taken to another dealer, Sea Breeze Ford (1701 NJ-35, Wall Township, NJ 07719), who diagnosed that the brakes might have caused the failure. The dealer replaced the brake pads and rotors on all four wheels. The manufacturer was informed of the failure and confirmed that the vehicle was not under a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 335,000.

Unknown or Other
Filed Apr 14, 2025OH

Backup camera only works intermittently. Half the time it only shows a "white square with a truck icon" instead of the actual view.

Electrical SystemCrash
Filed Apr 11, 2025LA

Driving out of town for a trip and out of nowhere at“Steering Assist Fail” alert hill decent alert

Power Train
Filed Apr 10, 2025SC

I’m a single mother driving a 2016 Ford F-150, my only vehicle, while transporting small children daily. I’ve been experiencing sudden, violent shaking and unexpected downshifting while driving, especially at highway speeds. On more than one occasion, it has felt like the rear wheels try to lock, causing the entire truck to jolt and decelerate rapidly, putting my safety and the safety of my children at serious risk. I’ve taken the truck to the dealership and multiple independent mechanics, but no one can diagnose the issue because no error codes appear related to the transmission or shifting. The only code that comes up is for a faulty catalytic converter, but both catalytic converters have already been replaced. The dealership confirmed that the check engine light keeps coming on anyway, even though there’s no actual issue with the new parts. They said it’s as if the system is being triggered by something else, but they don’t know what. I was relieved to learn that NHTSA is investigating this exact issue in 2015–2017 F-150 models, because what I’m experiencing matches it exactly. I depend on this truck for everything, school drop-offs, groceries, and survival, and I have no backup vehicle. I am asking NHTSA to prioritize this investigation and take action. This is not just a transmission defect, it’s a public safety threat, and families like mine are being forced to drive dangerous vehicles simply because there’s no help yet. Please step in and hold Ford accountable before s

Power Train
Filed Apr 7, 2025NC

Traveling at a speed of 55 mph, truck downshifted from 6th gear to 2nd gear. Pulled off the road, and truck would not restart. Towed to Ford dealer who replaced the transmission lead frame at a cost of $1200. This is a serious safety concern! Thankfully no one traveling behind me, or an accident would have occurred.

Power Train
Filed Apr 7, 2025NC

We noticed that the f-150 would down shift and jerk the whole vehicle and the RPM would spike. It would throw you forward when it occurred. We brought it to Hall Ford October 23, 2024. Left it for three days and Hall Ford could not duplicate the issue. We have experienced the issue multiple times and we want to document this issue. It is dangerous. We noticed that NHTSA Investigating 1.3 Million Ford F-150s For Unexpected Downshifts. That is when the light went off that this was exactly what we were experiencing. Please help us get this fixed at the Hall Ford or any Ford dealership near us. 04/16/2025 The contact stated that since the complaint has been submitted the failure has been more frequently. When the contact depressed on the accelerator pedal the vehicle locked up.

Power Train
Filed Apr 1, 202528,000 milesFL

The contact owns a 2016 Ford F-150. The contact stated while driving 75 MPH, the vehicle hesitated and jerked. The contacted depressed the accelerator pedal, but the vehicle briefly lost motive power. The vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the automatic transmission valve body. The automatic transmission valve was replaced. The manufacturer was made aware of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.

Power Train
Filed Apr 1, 2025150,000 milesPA

The contact called on behalf of his wife who owns a 2016 Ford F-150. The contact stated that his wife expressed concerns that while driving at various speeds, the transmission was struggling to shift into gear and then unexpectedly downshifted. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The contact referenced NHTSA Action Number: PE25002 (POWER TRAIN); as possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

Power Train
Filed Mar 31, 2025MO

On [XXX] I was pulling a trailer with a 1981 F150 home from Louisville, KY. When we enter onto the Interstate System and reached cruising speed by transmission indicator started jumping around switch between gear and downshifted very hard into first gear while I was navigating traffic - semi trailers and passenger vehicles around us. The truck then went into what I would call limp mood for several miles and we were unable to maintain highway speeds with nowhere to exit the interstate there in Louisville area. Eventually the truck regained normal power and we continued our journey back home to the St. Louis Missouri area. We had to stop several time out of fear to check engine oil, transmission fluid and engine temperature out of precautions. We were very stressed after this hard downshift that almost resulted in striking other vehicles on the interstate from the downshifting and rapid decrease in speed on the interstate. No warning light came on just the crazy shift indicator lights going haywire. The next day on [XXX] I was going to refuel and the transmission downshift again on me from 6 gear to first without warning. I took and dropped it off at a local shop for inspection and fixing. The problem was finally diagnosed as the transmission frame module and had to be replaced at a cost of over $900. I had to take it to another local shop here in the St. Louis Area who specializes in Transmission Repairs because my truck was out of warranty, CP Transmissions and Performance re

Engine
Filed Mar 30, 2025NJ

Transmission locks up and loses power. Took to dealership last fall. They said it was celluloid in transmission paid over 1k to repair and to this day still causes constant safety problem.

Power Train
Filed Mar 29, 2025FL

My truck is experiencing sudden and unexpected downshifting while driving.

Power Train
Filed Mar 28, 2025MI

Unexpected downshifts to lower gears at highway speeds which leads to temporary rear wheel lock-up, sudden deceleration, and sometimes loss of control.

Vehicle Speed Control
Filed Mar 28, 2025TX

When traveling at around 70-75 mph the vehicle will downshift to 5th gear and vehicle speed drops as well, without warning. This causes the vehicle to not want to excel until it comes to a complete stop or turns off and then turns back on.

Power Train
Filed Mar 28, 2025FL

While traveling on the highway my F150 downshifted to 3rd gear from 6th causing the truck to slow abruptly. I pulled over and it would not accelerate, after turning the ignition off and on a few times the problem seemed to have went away long enough to get home.

Power Train
Filed Mar 28, 2025155,000 milesTN

The contact owns a 2016 Ford F-150. The contact stated while driving 60 MPH, the transmission failed to operate as designed and the vehicle unexpectedly downshifted from fourth gear to first gear. The vehicle jerked and made an abnormal grinding sound. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The transmission fluid was changed; however, no repairs were made to the transmission. The contact stated that the dealer turned off the check engine warning light. The manufacturer was made aware of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 155,000.

Power Train
Filed Mar 28, 2025NY

Vehicle downshifts unexpectedly sometimes and it also kicks hard when slowing down or coming to a stop. Brought it to Hempstead Ford and test drove it with Charlie the senior service advisor, he said he understands and feels what I’m explaining, but Ford says its normal.

Power Train
Filed Mar 27, 2025TN

Vehicle suddenly downshifted on highway causing rapid deceleration. Vehicle was then limited to third gear (although dash did not indicate such) with tachometer limited to approximately 1500rpm. After resting for 2 days, vehicle suddenly ran like normal, with no logical explanation.

Power Train
Filed Mar 27, 2025TX

While driving at highway speed Transmission suddenly down shifted Into 3rd gear on its own.

Power Train
Filed Mar 27, 2025IN

My husband and I would like to file a complaint about our truck. Our truck transmission shifts down with NO reason and at random times. We have asked our car lot, (Oak Motors, Indianapolis) shop about this at the time of purchase and we were told it is a sealed unit so there is nothing they could do. We have had this truck over a year and this shifting has become more erratic at any speed and it scares me while driving. Now I hear about the investigation and honestly this truck is a safety risk. It causes GREAT anxiety to drive!! Not to mention the added stress and wear on u joints and the rear differential. This truck has not caused an accident yet but one is bound to happen.

Power Train
Filed Mar 27, 2025IL

In several different cases I was driving around 40-45 mph and when I went to slow down and turn, the transmission downshifted way to early to 1st or 2nd gear. No warning lights came on in any of the incidents.

Power Train
Filed Mar 27, 2025DC

When accelerating on the highway at approximately 55mph, I had a sudden downshift from 6th to 3rd gear that caused me to slow down unexpectedly and lose control, go off the roadway into the shoulder. What component or system failed or malfunctioned, and is it available for inspection upon request? - TRANSMISSION, YES How was your safety or the safety of others put at risk? CAUSED ME TO GO OFF THE ROADWAY INTO SHOULDER WITH MY K9 Has the problem been reproduced or confirmed by a dealer or independent service center? YES - MULTIPLE TIMES OVER LAST 2 YEARS Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? BY MULTIPLE FORD DEALERS AND INDEPENDENT MECHANICS Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ONLY THE TRANSMISSION GEAR HUNTING WHEN ACCELERATING

Engine
Filed Mar 27, 2025112,000 milesVA

The contact owns a 2016 Ford F-150. The contact stated that while driving 20 MPH, the transmission downshifted to a lower gear while attempting to stop at a traffic light. The check engine and the service engine warning lights were illuminated. The contact stated that the transmission occasionally downshifted unexpectedly. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed. The independent mechanic was unable to duplicate the failure. There were no warning lights illuminated at the time the vehicle was taken to the independent mechanic. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.

Service Brakes
Filed Mar 27, 2025WI

Emergency/parking brake locks up on its own and causes the rear caliper to become extremely hot and causes poor breaking performance.

Power Train
Filed Mar 26, 2025WA

While driving 35-40mph, transmission downshifted to a low gear and locked up rear wheels. This cause a loss of control for a moment. Check engine light came on, as well as wrench on dash. Engine cooling fans turned on high, and no indication of what gear was selected on the dash.

Power Train
Filed Mar 26, 2025TN

Transmission malfunction,stop working then slam back hard again working .Took to transmission shop (Hixson Tramsmission) and charged 100 dollars to tell me they found nothing wrong. Had fluids changed in transmission for another 400 dollars on a truck 2016 with 38000 miles on it. It jam back so hard then could find nothing. I was hard enough to make my back and neck hurt. If i had be on busy road it would have caused an accident.No warning light or signals till a couple days after i spent 500 dollars trying to find the problem the engine light came on after the fact.

Vehicle Speed Control
Filed Mar 26, 2025MI

The truck wrench symbol showed up. The second time it showed the truck didn’t seem to shift correctly. It hesitated to progress in speed like usual, creating a situation that I could have been hit by cross traffic because it was moving at a lot slower speed than expected for trying to accelerate. I had ford inspect my vehicle for what might be working incorrectly and they couldn’t diagnose the issue. It has not acted up since I had it looked at. As far as I know they couldn’t determine what created the shifting problem and no course of action to repair it was taken.

Power Train
Filed Mar 26, 2025PA

While driving a 2016 Ford F-150 XLT Supercab with a 6-speed transmission and 5.0L V-8, the truck was acting abnormally where the rear tires locked up and chirped once, then acted normally. The following week I auto-started the truck to warm the engine up prior to leaving for work, the transmission clunked into reverse and moved, then when in forward motion the transmission lagged and heavily shifted upon acceleration. I turned around, came home, and switched vehicles. Upon arriving home after work, I took the truck for a test drive and it functioned normally, so I continued onto the grocery store. While traveling at 35mph, the transmission slammed into first gear and jolted me. The transmission began shifting on its own from 1st to 3rd back to 1st then to reverse. I was stopped in the middle of the road. I shut the truck off and waited approximately 5 to 10 minutes and tried to restart the vehicle. It wouldn't start, then it finally started and I pulled off to the side of the road. (There was no shoulder.) I gingerly pulled out and started my way back home. Luckily I made it home. There was no engine light (wrench) on the dashboard. I let the truck sit overnight. I started it the following morning, and then the light turned on. Now, if my family (wife and [XXX] ) would've been in the truck while pulling a trailer and 4-wheelers on our way out of state for the weekend and travelling at highway speeds (65-70 mph) and the transmission would've unexpectedly dropped into first gea

Power Train
Filed Mar 26, 2025122,000 milesIL

The contact owns a 2016 Ford F-150. The contact stated that while driving 37-39 MPH, the transmission unexpectedly downshifted from fourth to first gear. The vehicle jerked and made an abnormally loud sound. The contact pulled over and parked the vehicle. The contact waited 30 seconds before shifting the transmission into drive(D) to drive the vehicle. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE25002 (Power Train). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 122,000.

Engine
Filed Mar 26, 2025AR

These vehicles with the 5.0L engines have a problem with cam phaser timing which causes a rattle in the engine it also causes the engine to stall sometimes it causes the engine to stutter, in my forum I have saw this complaint from guys with vehicles ranging from 2015 up to 2019, this is a problem Ford knows about but haven't done anything about it, they have since developed a new cam phaser timing set but, they didn't not do a recall on this, this is a problem that occurs several times a week.

Power Train
Filed Mar 26, 2025VA

The contact owns a 2016 Ford F-150. The contact stated that while exiting the driveway driving approximately 20 MPH, the vehicle unexpectedly downshifted. The vehicle failed to accelerate or move forward. There were no warning lights illuminated. The vehicle was towed to a transmission specialist who determined that a transmission replacement was needed. The vehicle was repaired, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN. The failure mileage was unknown.

Power Train
Filed Mar 26, 2025CA

Driving down the road and the transmission stopped driving at stop light, forced the gas pedal down, and finally kicked itself into gear to jerk the truck hard into another lane. had a horrible smell afterward

Power Train
Filed Mar 26, 202558,000 milesTN

The contact owned a 2016 Ford F-150. The contact stated while driving 30 MPH, the transmission unexpectedly shifted into second gear. A local dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

Power Train
Filed Mar 26, 2025MN

The truck starts up everything fine and then a few minutes later comes up with the wrench and bogs down the truck like they can’t get up and gearing I would have to shut it off a couple different times for it to work good again and sometimes it does it while you’re driving down the road

Power Train
Filed Mar 26, 2025TX

Dropped from 6th gear to 4th gear while going roughly 70 mph on the highway. It shot up in rpm and I was having trouble slowing down/braking.

Power Train
Filed Mar 25, 2025NC

The problem is my transmission a 6R80 my safety is put at risk when getting onto the highway. And the truck slips, third, and fourth gear causes me to gradually speed up on an interstate. The truck has been inspected by Ford. They replaced a torque converter, but not even a year later. Now it's slipping, gears and shuddering real bad.

Electrical System
Filed Mar 25, 2025RI

Occasionally on startup will hard shift then get stuck in 5th,3rd,or 1st gear and will move slowly upon accelerating.This will also happen when driving at different speeds.Cooling fan will also be running on high speed.Had lead frame and valve body replaced($2000) but within two weeks symptoms returned.Truck is now in dealer waiting for replacement transmission to come in($7000) Will add receipt when vehicle is returned.

Power Train
Filed Mar 25, 2025MA

Unknown Downshifts for no reason

Power Train
Filed Mar 25, 2025148,000 milesMI

The contact owns a 2016 Ford F-150. The contact stated while driving 45 MPH, the wrench warning light illuminated, the instrument panel went black, and the vehicle lost motive power and decelerated. The vehicle was coasted to the side of the road. The vehicle failed to restart. A mechanic arrived on the scene and disconnected the negative battery terminal and waited for a while before restarting the vehicle and continued driving. The contact stated that the vehicle was driven to the residence where the failure reoccurred. The vehicle was taken to the dealer who diagnosed the vehicle with an internal sensor failure inside the transmission. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 148,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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