2010 F-150 PASSENGER REAR WINDOW SPIDERED THIS MORNING WHEN I TURNED ON REAR DEFROST. *TR
2010 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
WHILE BREAKING TO STOP AT AN INTERSECTION THE TRUCK UNINTENTIONALLY ACCELERATES AND WILL NOT STOP. THE ABS BRAKE PULSATIONS CONTINUED WALKING THE F150 INTO THE INTERSECTION AS THE ENGINE RPMS CLIMBES. I PUT IT IN NEUTRAL, THE ENGINE REVVES VERY HIGH, I RELEASED THE BRAKE AND THEN SLAMMED IT BACK DOWN. THE RPMS DROP TO NORMAL AND THE TRUCK STOPPES. IT HAS DONE THIS ONCE EVERY YEAR SINCE 2011. IT SHOWS NO TROUBLE CODES AND WON'T DO IT FOR THE FORD SERVICE TECHNICIANS. *TR
REAR WINDOW ON PASSENGER SIDE WITH THE FROST ON SHATTERED. *TR
WHILE PARKED IN A PARKING LOT, HEARD LOAD POP SOUNDING LIKE A GUN SHOT. FOUND REAR WINDOW SHATTERED IN MANY PIECES. AFTER DOING RESEARCH FOUND THIS IS A COMMON ISSUE WITH THIS MAKE AND MODEL. SHOULD BE A SAFETY RECALL ISSUE. *TR
TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, A NOISE EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE INNER AND OUTER TIE RODS. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. IN ADDITION, THE ENGINE STALLED AND RESTARTED ON TWO SEPARATE OCCASIONS HOWEVER, THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71.400. UPDATED 7/7/15*CN UPDATED 9/29/2017*CN
FORD F150 4.6LT STX LOST ALL POWER AT 45MPH. LIMPED THE TRUCK HOME WITH THE FEAR OF GETTING RUN OVER. TRUCK IS LESS THEN 5YRS OLD WITH 63K MILES ON IT. IF MY WIFE WOULD HAVE BEEN DRIVING I'M SURE SHE WOULD HAVE BEEN HIT FROM BEHIND AS I HAD TO TAKE ACTION TO KEEP FROM BEING IN AN ACCIDENT. DEALERSHIP SAID THE TRANSMISSION FAILED. I HAD THE VEHICLE TO TWO DIFFERENT DEALERS FOR A STALLING ISSUE. TO ME IT FELT AS IF THE TORQUE CONVERTER WAS STAYING LOCKED UP STALLING THE ENGINE. BOTH DEALERS WERE UNABLE TO DIAGNOSE THE PROBLEM. THIS PROBLEM HAS BEEN GOING ON SINCE NEW IN 2010. NOW THAT THE TRANSMISSION HAS FAILED 3K MILES OUTSIDE THE WARRANTY FORD WILL NOT DO A THING TO HELP BUT OFFER A LITTLE MONEY TOWARDS A 4600$ REPAIR. THIS IN MY OPINION IS A SAFETY ISSUE. IF I WAS NOT A TECHNICIAN FOR OVER 15YRS AND A TECHLINE ADVISER FOR ANOTHER CAR COMPANY FOR OVER 7 I MIGHT NOT HAVE KNOWN WHAT WAS GOING ON. FORD WILL NOT STAND BY THEIR PRODUCT AND RECTIFY THIS ISSUE AND IS PASSING ON THIS FAILURE TO ME. THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED AS MY WIFE SINCE IT STALLED ON HER WILL NO LONGER DRIVE THE TRUCK EVEN IF I GET IT REPAIRED. LACK OF CUSTOMER SERVICE AND LOYALTY BY FORD MOTOR COMPANY! *TR
THE REAR WINDOW DRIVER SIDE SPIDER WEBBED. IT WAS 55 DEGREES OUT AND I OPENED MY WINDOWS. THIS IS THE 2ND TIME THIS HAS HAPPENED TO ME. THE OTHER TIME WAS THE PASSENGER SIDE REAR WINDOW IN 11/2013. I BELIEVE FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS.IT HAS TO BE ASSOCIATED WITH THE DEFROSTER. *TR
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW DEFROSTER WAS ACTIVATED AND THE REAR WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DEFROST CONNECTOR PLUG NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED ONE OTHER TIME. THE APPROXIMATE FAILURE MILEAGE WAS 18,681.
WHILE SLOWING FOR A STOP ENGINE SHUT DOWN. NO ENGINE LIGHTS OR WARNINGS WERE DISPLAYED. STEERING LOCKED UP. TRUCK RESTARTED WITH NO PROBLEM. VERY DANGEROUS. *TR
ONE SECTION OF MY 3 PIECE REAR WINDOW COMPLETELY SHATTERED AFTER THE REAR DEFROST HAD BEEN ON FOR A FEW MINUTES, IN 60 DEGREE WEATHER. *TR
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE ATTEMPTING TO START THE VEHICLE, THE REAR DEFROSTER WAS ACTIVATED AND THE REAR WINDOW SHATTERED. THE PASSENGER SIDE FIXED SECTION SHATTERED BECAUSE OF THE FAILURE OF THE DEFROSTER. THE CONTACT HAD ALSO NOTICED THAT THE DEFROSTER WIRES WERE BURNED AND WERE HEATED, WHICH CAUSED THE GLASS TO SHATTER. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC; HOWEVER, THE WINDOW WAS REPLACED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
TURNED ON REAR WINDOW DEFROSTER AFTER ABOUT 5 MINUTES THERE WAS A LOUD BANG, THE REAR WINDOW ON THE PASSENGER SIDE SHATTERED. *TR
CRANKED TRUCK UP TO WARM UP 45 DEGREES OUTSIDE. GOT IN TRUCK AFTER TEN MINUTES OF WARM UP TIME. WENT TO SHIFT TO REVERSE AND HEARD A LOUD POP NOTICED THE PASSENGER SIDE OF THE REAR GLASS HAD SPIDERWEBED. THIS SEEMS TO BE A REAL PROBLEM WITH THESE TRUCKS. *TR
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE REAR DEFROSTER WAS ACTIVATED AND THE REAR WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,200. UPDATED 4/15/15*CN
THE TRUCK WAS PARKED IN THE DRIVEWAY WARMING UP WITH THE REAR WINDOW DEFROST ON WHEN A LOT OF SMOKE STARTED COMING OUT OF THE AREA AROUND THE REAR PASSENGER SIDE HEAD REST. I TURNED OFF THE TRUCK AND THEN THERE WAS A LOUD BANG AND THE PASSENGER SIDE REAR WINDOW PANEL HAD SHATTERED. *TR
STARTED DRIVING THIS TRUCK AND EXHAUST FUMES STATED SMELLING IN THE TRUCK. CAUSING MY FAMILY TO SEEK MEDICAL ATTENTION. *TR
TURNED REAR WINDOW DEFROSTER ON, 5 MINUTES LATER HEARD A LOUD POP LOOKED IN REAR VIEW MIRROR AND THE PASSENGER SIDE REAR WINDOW WAS SHATTERED. WHEN I FIRST TURNED THE DEFROSTER ON I NOTICED THAT IT DIDN'T APPEAR TO BE WORKING. NO VISIBLE LINES ACROSS THE CENTER WINDOW. I TURNED IT OFF AND BACK ON AND IT APPEARED TO BE WORKING AS I COULD SEE FAINT LINES ACROSS THE GLASS WHERE THE CONDENSATION WAS DISAPPEARING. *TR
TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE PASSENGER SIDE SECTION OF THE REAR WINDOW SUDDENLY CRACKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,250. UPDATED 03/30/15*LJ THE CONSUMER STATED SAFELIGHT GLASS REPAIRED AT LEAST 100 OTHER FORD TRUCKS WITH THE SAME FAILURE. UPDATED 10/20/2015 *JS
I WAS ON MY WAY HOME FROM WORK. IT WAS 22 DEGREES (F) OUT..I TURNED MY REAR DEFROSTER ON, MY 2010 F-150 PLATINUM ON. DRIVING ABOUT 57 MPH AND I HEARD A LOUD BANG LIKE I WAS GETTING SHOT AT.. I LOOKED BACK TO REALIZE THAT MY REAR PASSENGER SIDE WINDOW SHATTERED..(THE PASSENGER SIDE OF THE THREE PIECE POWER REAR WINDOW). *TR
I WAS STOPPED AT A RED LIGHT WHEN THE WARNING CHIME WENT OFF AND OIL LIGHT CAME ON.ENGINE TURNED OFF, LOST ALL POWER.WAS ABLE TO GET VEHICLE STARTED AGAIN.HAD VEHICLE TOWED TO NEAREST FORD DEALERSHIP.THEY COULD NOT FIND ANYTHING WRONG WITH VEHICLE, NO CODES.DROVE VEHICLE HOME APPROXIMATELY 14 MILES, SAME THING HAPPENED AGAIN.VEHICLE HAS STALLED FOUR TIMES IN TWO DAYS, ONCE WHEN TRYING TO MAKE A LEFT TURN.VEHICLE HAS BEEN SERVICED ONLY AT FORD DEALERSHIPS, WHAT THEY RECOMMENDED TO DO, WAS DONE.SAME SCENARIO HAPPENS, WARNING CHIME, OIL LIGHT COMES ON, TOTAL LOSS OF POWER.DEALERSHIP GAVE ME IMPRESSION THEY NEVER HEARD OF THIS PROBLEM.SEARCHING THIS ON THE INTERNET,I HAVE FOUND NUMEROUS POSTS OF THE SAME THING HAPPENING TO OTHER CUSTOMERS.BRINGING VEHICLE BACK TO DEALERSHIP, SEE WHAT HAPPENS. *TR
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND DISCOVERED THAT THE REAR PASSENGER SIDE WINDOW WAS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHEN THE REAR WINDOW HEATER WAS TURNED ON, THE WINDOW SHATTERED COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,100.
TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE REAR DEFROSTER WAS TURNED ON AND IMMEDIATELY AFTER A LOUD ABNORMAL NOISE EMITTED FROM THE REAR PASSENGER SIDE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGERS SIDE WINDOW HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE REAR DEFROSTER DUE TO THE TYPE OF FACTORY GLASS IT WAS MADE OF. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
TURNED THE REAR DEFROSTER ON THIS MORNING AND HEARD A LOUD BANG. LOOKING BACK I REALIZED THAT BACK WINDOW HAD SPIDER CRACKS ALL OVER. I DID RESEARCH TODAY AND REALIZED THAT THIS IS A RE-OCCURRING PROBLEM. THIS IS GOING TO COST $800.00 ON THURSDAY MORNING TO HAVE THE ENTIRE WINDOW REPLACED. *TR
AFTER NOTICING THE INSIDE OF MY TRUCK WINDOWS STEAMING UP, I FELT AROUND AND FOUND THE BACK SEATS AND FLOOR WERE SOAKED. IT HAD BEEN RAINING HARD FOR SEVERAL DAYS AND IT TURNED OUT THE 3RD BRAKE/CARGO LIGHT ASSEMBLY FOR THE CARGO BED WAS FULL OF WATER AND HAD ALLOWED WATER TO INSIDE OF THE CABIN.THE CEILING LINER, SEATS AND CARPET WERE SOAKED. I HAVE DUCK-TAPED IT FOR NOW, BUT WILL HAVE TO REPLACE THE ASSEMBLY. THE LIGHT BULBS HAD NEVER BEEN CHANGED. FORD IS SAYING IT'S NOT THEIR FAULT BUT WITH THE AMOUNT OF COMPLAINTS ON THE NET, IT CERTAINLY ISN'T THE CUSTOMER'S FAULT. STEP UP FORD AND DO WHAT YOU SHOULD BE DOING; MAKE A RECALL ON THIS PART AND FIX IT. WE SPEND ALOT OF MONEY FOR YOUR PRODUCT; STAND BEHIND IT. THERE WAS A TIME WHEN FORD MEANT QUALITY, BUT IT SURE SEEMS LIKE IT DOESN'T ANY MORE. *JS
RIGHT BACK PASSENGER DOOR HANDLE SPRING BROKE. HANDLE WILL NOT RETRACT TO NORMAL POSITION CANNOT EXIT THE VEHICLE AS HANDLE DOES NOT FUNCTION PROPERLY DUE TO THE BROKEN SPRING. BACK DOOR HANDLE HAS ONLY BEEN USED ABOUT 5 TIMES. *JS
WHEN DRIVING HOME I HEARD A LOUD POPPING SOUND, AS IF A ROCK HAD CHIPPED MY WINDSHIELD. I PULLED OVER AND FOUND NO DAMAGE ON THE FRONT WINDSHIELD BUT NOTICED MY REAR WINDOW HAD SHATTERED ON THE PASSENGER SIDE. NOTHING HIT THE WINDOW IT JUST SHATTERED. I TOOK IT IN TO A FORD DEALER THE NEXT DAY AND THEY TOLD ME THE REPAIR WOULD BE ROUGHLY $700. THEY DIDN'T KNOW WHAT CAUSED IT AND COULD OFFER NO EXPLANATION. LATER I LOOKED AT THE FORUMS AND FOUND THIS TO BE A COMMON ISSUE. IF THIS IS SO COMMON, WHY DOES FORD NOT COVER THE COSTS OF REPAIR? I AM HAPPY MY CHILDREN WERE NOT IN THE BACK SEAT WHEN THIS HAPPENED. *TR
THE PASSENGER SIDE OF THE SLIDING REAR WINDOW SHATTERED APPROXIMATELY 2 MINUTES AFTER TURNING ON THE REAR DEFROSTER. *TR
AFTER TURNING ON REAR DEFROSTER ON A 15 DEGREE DAY I HEARD SOME ELECTRICAL SNAPPING AND POPPING SOUNDS. I TURNED OFF THE REAR DEFROSTER FOR A FEW MINUTES THEN BACK ON AGAIN. NOT LONG AFTER THAT I HEARD A VERY LOUD BANG WHICH WAS MY RIGHT SIDE REAR WINDOW SHATTERING. IT STAYED IN PLACE BUT WAS COMPLETELY SPIDER WEBBED WITH A FEW SMALL MISSING PIECES. *TR
DRIVER HEATED SEAT FUNCTION WAS ON WHILE DRIVING, SUDDENLY THERE WAS A VERY HOT SPOT FELT UNDER DRIVER'S LEFT LEG, THEN HEATED SEAT FUNCTION THEN WENT OFF. FURTHER ATTEMPTS TO OPERATE THE HEATED SEAT FUNCTION RESULTED IN A TEMPORARY ILLUMINATION OF THE DRIVER HEATED SEAT INDICATOR, FOLLOWED BY AN EXTINGUISHING OF SAME INDICATOR AFTER ABOUT 1 SECOND. THE VEHICLE IN QUESTION IS NO LONGER ELIGIBLE FOR COVERAGE UNDER THE 3/36,000 BUMPER TO BUMPER PORTION OF THE FORD 2010 NEW VEHICLE LIMITED WARRANTY; THEREFORE, THE VEHICLE OWNER ELECTED TO PERFORM HIS OWN INVESTIGATION INTO THE PROBLEM. THE OWNER DISMANTLED THE DRIVER SEAT AND FOUND BURNT COMPONENTS IN THE VICINITY OF A FAILED WIRE THAT WAS PART OF THE SEAT HEATER SUBSYSTEM, ALL OF THIS UNDER THE SEAT COVER IN AN AREA THAT WOULD HAVE BEEN UNDERNEATH THE LEFT LEG OF THE DRIVER. THE FAILURE WAS IDENTIFIED AS A BURNT/CHARRED WIRE THAT OPENED THE CIRCUIT OF THE HEATED SEAT FUNCTION. PHOTOS OF THE DISMANTLED SEAT SHOWING THE BURNT/CHARRED COMPONENTS ARE AVAILABLE AT: HTTP://WWW.F150FORUM.COM/F38/2010-DRIVER-BUCKET-SEAT-HEAT-REPAIR-286693/. OTHER POSTINGS AT WWW.F150FORUM.COM SUGGEST THAT THIS PROBLEM IS NOT NECESSARILY AN ISOLATED INCIDENT. THE VEHICLE OWNER SUBSEQUENTLY AFFECTED HIS OWN REPAIR TO THE HEATED SEAT SUBSYSTEM, RETURNING THE SUBSYSTEM TO FULL FUNCTIONALITY. THE VEHICLE OWNER IS CONCERNED THAT AN AS-ASSEMBLED-BY-THE-MANUFACTURER SUBSYSTEM FAILURE OF THIS TYPE HAS THE POTENTIAL TO INDUCE A CONDITION OF THERMAL RUNAWAY WHICH
TL*THE CONTACT OWNS A 2010 FORD F 150. THE CONTACT STATED WHILE STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AS IF THE VEHICLE WAS ACCELERATING RAPIDLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I WAS STOPPED AT A RED LIGHT ON THE WAY TO WORK THIS MORNING. IT WAS 55 DEG OUT, AND I HAD THE REAR DEFROSTER ON BECAUSE THERE WAS CONDENSATION ON THE BACK WINDOW. I HEARD A LOUD POP LIKE A ROCK HAD HIT THE CAR AND LOOKED BACK TO SEE SMOKE AND MY PASSENGER SIDE REAR WINDOW PANEL SHATTERED. WHEN I LOOKED CLOSER, THE PLASTIC TRIM ON THE CORNER OF THE WINDOW WAS MELTED, AND I COULD SEE BURN MARKS ON THE CORNER OF THE GLASS. IT TURNS OUT IT'S A VERY COMMON PROBLEM FOR THE 2010 MODEL YEAR F-150. I SEARCHED "FORD F-150 REAR WINDOW DEFROSTER BURNING" IN GOOGLE, AND THE TOP RESULT WAS THIS: HTTP://WWW.GLASSBYTES.COM/2013/12/SEVERAL-FORD-F-150-OWNERS-REPORT-SHATTERING-BACK-LITES-TO-NHTSA/ THE DESCRIPTION OF WHAT HAPPENED IS NEARLY IDENTICAL TO MINE, OVER AND OVER AGAIN. THERE ARE 51 INSTANCES OF THIS OCCURRING REFERENCED IN THE COMMENTS SECTION OF THIS ARTICLE ALONE! PHOTOS OF MY INCIDENT ARE AVAILABLE IF NEEDED. *TR
I TURNED ON THE REAR DEFROSTER TO CLEAR MY BACK WINDOW OF FROST AND DROVE TO WORK. 5 MIN LATER, AS I PARKED IN THE PARKING LOT, I HEARD A LOUD NOISE. THE BACK GLASS SHATTERED ON THE INSIDE. SMALL PIECES OF GLASS ARE FALLING INTO THE VEHICLE. FORD WILL NOT COVER THE REPLACEMENT. FORD IS NOT DENYING THAT IT HAPPENS. THEY JUST ARE NOT ADMITTING THAT THERE IS A PROBLEM. THE DEALERSHIP ACTUALLY TOLD ME THAT, ?WHEN THE TEMPERATURE GETS COLD OUTSIDE AND THEN THE DEFROSTER IS TURNED ON, IT CAN CAUSE DAMAGE TO THE GLASS.? WOW! I THOUGHT THAT IS WHAT THE DEFROSTER WAS FOR??!!??!!!! THEY HAD NO RESPONSE WHEN I BROUGHT THAT TO THEIR ATTENTION. THEY TOLD ME TO CALL FORD CUSTOMER SERVICE. I DID, BUT THEY SAID SINCE THERE IS NO RECALL AT THIS TIME, THEY ARE NOT WILLING TO HELP. *TR
IT WAS COOL OUTSIDE SO THERE WAS FROST ON THE REAR WINDOW WE TURNED ON THE REAR DEFROST. AFTER ONLY A FEW MINUTES WE HEARD A LOUD NOISE AS IF SOMETHING HIT THE TRUCK, MY HUSBAND AND I GOT OUT LOOKED ALL AROUND THE TRUCK WHEN WE NOTICED THE WINDOW WAS SHATTER. I CALLED FORD AND THEY SAID AT THIS TIME THERE IS NO RECALL SAVE MY RECEIPT IF EVER GOES ON RECALL I MAY GET MY MONEY BACK. IN THE MEAN I HAVE TO PAY FOR IT I THINK THIS WINDOW PROBLEM NEED TO BE LOOKED BECAUSE THERE ARE A LOT OF FORD OWNERS SAYING THE SOMETHING! *TR
THE AMBIENT TEMPERATURE WAS APPROXIMATELY -10 DEGREES FAHRENHEIT. I WENT TO WARM UP MY TRUCK AND TURNED ON THE REAR WINDOW DEFROSTER. WHEN I RETURNED TO MY VEHICLE TO DRIVE TO WORK I FOUND THAT MY REAR WINDOW ON THE PASSENGER SIDE HAD SHATTERED. I INSPECTED THE WINDOW FOR SIGNS OF VANDALISM BUT BESIDES THE SPIDERING OF THE TEMPERED GLASS THERE WAS NO SIGN OF ANY IMPACT. AFTER AN EXTREMELY SHORT GOOGLE SEARCH I FOUND THIS IS ONE OF THE MOST COMMON PROBLEMS WITH THE 2010 F-150. THE COMPLAINTS ABOUT THIS PROBLEM ARE SO ABUNDANT IT'S BECOME COMICAL. WHICH IS NOT A GOOD THING FORD... YOU SHOULDN'T BE CONTENT WITH YOUR PRODUCT BEING A PUNCHLINE. *TR
TL-THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WATER WAS ENTERING THE CABIN THROUGH ON OF THE REAR TAIL LIGHTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD REAR TAIL LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,974. DJR
ON THE MORNING OF 12/29/14, HE HAD A HEAVY FROST SO I USED MY REAR WINDOW DEFROST ON MY DRIVE TO WORK. DRIVE WAS APPROX. 10 MINUTES. WHEN I GOT OUT OF THE TRUCK AT WORK, ALL GLASS WAS OK. WHEN I GOT BACK IN TRUCK TO LEAVE WORK, I LOOKED IN REAR VIEW MIRROR, I SAW THAT THE PASSENGER SIDE OF THE THREE PIECE REAR WINDOW WAS SHATTERED. THE GLASS STAYED IN THE FRAME AND DID NOT FALL OUT. I HAD TO SPEND OVER AN HOUR ON THE PHONE WITH MY INSURANCE COMPANY JUST TO FILE A CLAIM, AND IT TOOK THE GLASS COMPANY TWO TRIES TO INSTALL THE NEW REAR WINDOW AND REWIRE IT TO MAKE IT WORK AGAIN. FORD KNOWS THERE IS A PROBLEM BECAUSE THEY HAVE CHANGED THE DESIGN ON THE WINDOW ALONG WITH THE WIRING TO THE WINDOW. WHY WILL FORD NOT STEP UP AND AT LEAST ADMIT THERE IS A PROBLEM WITH THE REAR DEFROST AND OFFER TO FIX IT.
DRIVING MY SON TO SCHOOL ON A COLD MORNING WITH THE REAR DEFROSTER ON. ABOUT 10 MINUTES INTO OUR DRIVE WE HEARD A VERY LOUD POP AND MY SON NOTICED THAT THE WINDOW BEHIND HIS HEAD HAD SHATTERED. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE FAIRLY COMMON AMONG THIS YEAR MODEL WITH PEOPLE DESCRIBING THE EXACT SITUATIONS. CALLED FORD AND THEY REFUSED TO DO ANYTHING ABOUT IT. ABSURD THAT THIS DEFECT AND THE RELATED COSTS SHOULD BE PASSED ON TO THE CONSUMER WHEN IT IS AN OBVIOUS ISSUE WITH THE TRUCK.
I REMOTELY STARTED MY F150 TO WARM UP THE VEHICLE ON A MORNING THAT THE OUTSIDE TEMPERATURE WAS 37F. WHILE INSIDE THE VEHICLE I HEARD A LOAD BANG THAT SOUNDED LIKE GLASS BREAKING. OBSERVED THAT REAR PASSENGER WINDOW SHATTERED APPROX. THREE MINUTES AFTER REAR DEFROSTER SWITCH WAS TURNED ON . INSPECTED GLASS BOTH INSIDE AND OUT AND OBSERVED THAT THE GLASS WAS INTACT BUT THE WHOLE PASSENGER SIDE BACK GLASS WHAT SHATTERED AS WITH SAFETY GLASS WOULD. I TOOK THE VEHICLE TO THE NEAREST DEALER AND THEY HAD SEEN THE PROBLEM BEFORE BUT THERE ADVISED IT WOULD NOT BE UNDER WARRANTY OR POLICY. DEALER GAVE ME LOCAL CSR TO CONTACT TO DISCUSS THE ISSUE AND ASK FOR POLICY. GLASS ESTIMATE WAS AROUND $621 FOR PARTS AND 3 HRS OF LABOR. DECLINED REPAIR UNTIL SPEAKING WITH CSR TO ASK FOR CONSIDERATION UNDER POLICY. I DON'T KNOW WHAT I WOULD HAVE DONE IF THE GLASS WOULD HAVE FALLEN OUT DURING DRIVER. NUMEROUS INCIDENCES REPORT OF THIS EXACT MODE OF FAILURE. SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED WITH FORD BY NHTSA. *TR
REAR DEFROSTER WAS ON FOR APPROXIMATELY 15 MINUTES. AFTER PULLING INTO DRIVEWAY AND STOPPING REAR PASSENGER REPORTED A FUNNY SMELL. AFTER TURNING OFF THE VEHICLE AND WHILE STEPPING OUT THE REAR LIGHT ON PASSENGER SIDE(WHICH HAS DEFROST WIRES RUNNING THROUGH IT) SHATTERED WITH A LOUD POP. THE GLASS REMAINED IN PLACE BUT HAS SPIDERWEBS THROUGHOUT THE WHOLE LIGHT. *TR
I LEFT FOR WORK IN THE MORNING AND I TURNED ON THE REAR DEFROST BECAUSE WE HAD A HEAVY FROST OVERNIGHT. WINDOW WAS FINE WHEN I GOT OUT OF TRUCK AT WORK. IT WAS A 10 MINUTE DRIVE TO WORK. WHEN I GOT BACK INTO TRUCK 10 HOURS LATER TO LEAVE WORK, I SAW THAT THE PASSENGER SIDE OF THE THREE PIECE REAR WINDOW WAS BROKEN. THE GLASS DID NOT FALL OUT OF THE FRAME SO IT WAS NOT FROM AN IMPACT. AIR TEMP STAYED JUST BELOW FREEZING ALL DAY. HAD TO SPEND ROUGHLY AN HOUR ON THE PHONE WITH MY INSURANCE COMPANY AND MY FORD DEALER TO GET THE PART ORDERED. IT WILL BE FOUR DAYS TILL IT WILL BE FIXED. I JUST HOPE NOTHING HAPPENS THAT WILL CAUSE THE GLASS TO FALL OUT OF THE FRAME. I DRIVE MY TRUCK AT LEAST 6 DAYS A WEEK SO I CANNOT BE WITHOUT IT. PLEASE DO SOMETHING ABOUT THIS ISSUE. *JS
LEAVING RED LIGHT, TRUCK STALLED. OIL LIGHT CAME ON, LOST POWER STEERING, BRAKE. WAS ABLE TO COAST AT AN ANGLE TO THE SIDE. COULD HAVE CAUSED AN ACCIDENT OR TRAFFIC JAM. PUT TRUCK IN PARK, WAITED A MINUTE, TURNED BACK ON AND GAVE IT GAS. RAN FINE AFTER THAT. TOOK TO DEALERSHIP NEXT DAY. THEY SAID WOULD NOT BE ANY WAY TO KNOW WHAT HAPPENED WITHOUT PULLING ENGINE APART. SUGGESTED MULTI POINT INSPECTION AND TUNE UP. DID NOT MENTION THIS ISSUE OCCURRING PREVIOUSLY OR THE NUMEROUS COMPLAINTS OF THIS ISSUE ONLINE. THEY FOUND A DUSTY AIR INTAKE SENSOR THAT COULD HAVE CAUSED THE PROBLEM. CHANGED SPARK PLUGS AND PERFORMED TUNE UP & OIL CHANGE. INCIDENT HAPPENED AGAIN LEAVING GAS STATION PUMP ON DEC 29, 2014. WHEN RESTARTED, IT CRANKED SEVERAL TIMES BUT WOULDN'T FIRE UP. TRIED 3 TIMES BEFORE SUCCESSFUL START. RAN FINE AFTER THAT. AFRAID A STALL AT HIGH SPEED OR WHEN PULLING MY HORSE AND TRAILER WILL CAUSE MAJOR ACCIDENT. HAVE SEEN COMPLAINTS OF FUEL PURGE VALVE OR THROTTLE BODY BUTTERFLY VALVE CAUSING THIS. NEEDS TO BE ADDRESSED BY FORD. *JS
ACCELERATOR STUCK TO FLOORBOARD. APPLIED MAXIMUM BRAKING UNTIL BRAKES FADED AND WERE NO LONGER EFFECTIVE IN DECELERATION. TURNED OFF IGNITION AND COASTED TO THE CURB. AFTER 3-5 MINUTES, RESTARTED THE ENGINE AND VEHICLE FUNCTIONED NORMALLY. PURCHASED THIS TRUCK USED AND THIS WAS THE FIRST TIME THE ACCELERATOR WAS APPLIED FULLY. IT WILL BE THE LAST. *TR
WHILE DRIVING, THE VEHICLE LOST POWER COMPLETELY SO POWER STEERING WAS NON-FUNCTIONAL. WAS ABLE, WITH MUCH DIFFICULTY, TO GUIDE THE VEHICLE OFF OF BUSY ROAD AND ON TO SIDE STREET. DARN LUCKY I WASN'T INVOLVED IN ACCIDENT. HAD VEHICLE TOWED TO CROSSROADS FORD IN CARY, N.C. HERE IS WORD FOR WORD WHAT THE MECHANIC WROTE. "VEHICLE TOWED IN. CUSTOMER STATES VEHICLE TURNS OVER BUT WON'T START. CHECK AND ADVISE. "COULD NOT DUPLICATE CONCERN. RAN OASIS. NO CODES. READ PAST HOTLINE REPORTS FOR BAD PIN FIT FOR FUSE 27 IN UNDER HOOD FUSE PANEL. TRIED TO RELOCATE TO DIFFERENT LOCATION. WIRE TERMINAL DAMAGED DURING REMOVAL. INSTALLED INLINE FUSE HOLDER TO FUEL PUMP WIRE. INSTALLED 20 AMP FUSE. TEST DROVE AND NO PROBLEMS AT THIS TIME." SO BASICALLY, THIS WAS A FLAW IN MANUFACTURE REGARDING PIN FIT FOR FUSE 27 THAT CAUSED VEHICLE TO CEASE POWER WHILE DRIVING AND ENDANGERED PASSENGERS. I CALLED FORD SERVICE AT 800-392-3673 AND CASE WAS OPENED. CASE # [XXX]. CUSTOMER SERVICE REP AT CROSSROADS FORD WAS [XXX] AND MECHANIC WAS [XXX] . I SPOKE WITH SERVICE MANAGER [XXX] AND HE WAS MADE AWARE OF SITUATION AND I'M WAITING FOR HIS REPLY AS TO IF THERE WILL BE COMPENSATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
REAR PASSENGER WINDOW (LITE) SHATTERED APPROX. THREE MINUTES AFTER REAR DEFROSTER SWITCHED ON. VEHICLE HAS POWER SLIDING REAR WINDOW. OUTSIDE TEMP. AROUND 20F. STARTED TRUCK COLD (AMBIENT TEMP). GLASS REMAINS INTACT AS OF THIS WRITING. *TR
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER SEVERAL TIMES UNTIL CRASHING AGAINST A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,902.
THE REAR DEFROST HAS BEEN WORKING INTERMITTENTLY FOR THE LAST COUPLE OF WEEKS. LAST WEEK I WAS DRIVING HOME AND HEARD A LOUD EXPLOSION WHICH SOUNDED LIKE A GUN SHOT. I WAS SO STARTLED THAT I SWERVED INTO ANOTHER LANE (LUCKILY THERE WAS NO ONCOMING TRAFFIC). I PULLED OVER AND NOTICED THE PASSENGER SIDE OF THE 3 PANEL REAR WINDOW WAS SPIDERED. WE HAVE A 2010 FX4 SUPERCREW. *TR
STARTED CREW CAB F150 FX4 AND TURNED ON INTERIOR DEFROSTER. APPROX. 5 MINS LATER, WHILE STILL IN PARK IN THE DRIVEWAY, TURNED ON REAR DEFROSTER. 3-4 MINUTES LATER, WHILE BACKING OUT THE DRIVEWAY, I HEARD A LOUD BANG! I STOPPED IMMEDIATELY AND EXITED THE TRUCK TO SEE IF I HAD HIT ANYTHING. BECAUSE THE CAR WAS NOT NEAR ANYTHING OTHER THAN THE DRIVEWAY, I PROCEEDED OUT THE DRIVEWAY ONLY TO NOTICE THE REAR, PASSENGER SIDE WINDOW (OF THREE) HAD SHATTERED. WINDOW WAS STILL IN PLACE BUT COMPLETELY SHATTERED. WILL BE CONTACTING FORD TO FIND A REMEDY FOR THIS. *TR
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,300. UPDATED 01/09/15*LJ UPDATED 01/13/15
INITIATED REAR WINDOW DEFROST; ABNORMALLY LOUD "POP" FROM EXPLODING PASSENGER SIDE REAR-WINDOW GLASS. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford F-150 → · Every F-150 year → · How the figures are calculated →