Page 9 of 41 · complaints 401–450 of 2,029

2004 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Engine and Engine Cooling
Filed Feb 10, 201295,000 milesSC

TL* THE CONTACT OWNS A 2004 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE NOTICED THE VEHICLE BEGAN TO HESITATE WHILE ACCELERATING AND A HEARD A KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE SPARK PLUGS HAD TO BE REPLACED. THE DEALER ATTEMPTED TO REMOVE THE SPARK PLUGS BUT ONE OF THE SPARK PLUGS WAS STUCK IN THE HEAD GASKET AND COULD NOT BE REMOVED; HOWEVER, THE HEAD GASKET WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Power Train
Filed Feb 10, 20124,000 milesWA

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE BEGAN TO VIOLENTLY SHAKE WHILE DRIVING 35 MPH. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE CONTACT NOTICED THAT THE REAR DIFFERENTIAL FAILED. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 62,000.

Air Bags › Frontal › Driver Side › Inflator Module
Filed Feb 7, 2012IL

2004 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING WIRING HARNESS COULD CHAFE AND BREAK AND CAUSE THE AIRBAG TO DEPLOY *TGW THE CONSUMER STATED AFTER THE WIRING HARNESS WAS REPLACED UNDER THE RECALL, THE AIR BAG LIGHT CONTINUED TO STAY ON. THE CONSUMER RETURNED TO THE DEALER, WHERE IT WAS DISCOVERED THE AIR BAG CONTROL MODULE HAD FAILED. THE CONSUMER BELIEVED THE WIRING BREAKING AND SHORTING CAUSED THE MODULE TO FAIL. THE CONSUMER WAS INFORMED HE WOULD HAVE TO PAY FOR THE MODULE EVEN THOUGH THE RECALL ITEM MAY HAVE CAUSED THE FAILURE. *JB

Engine and Engine Cooling
Filed Feb 2, 201271,000 milesOH

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT THE SPEEDS OF 45 MPH, THERE WAS A POPPING NOISE HEARD COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT A SPARK PLUG AND COIL PACK DETACHED FROM THEIR CYLINDER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TAKEN INTO THE DEALER WHERE THE FAILURE WAS DIAGNOSED. THE DEALER REPLACED THE SPARK PLUG AND COIL PACK, BUT THE FAILURE RECURRED. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 84,266.

Suspension
Filed Feb 2, 201224,500 milesFL

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS HAVING UNRELATED REPAIRS PERFORMED BY AN AUTHORIZED DEALER, WHEN THE DEALER STATED THAT THE FRONT END COULD NOT BE ALIGNED PROPERLY BECAUSE THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,500. THE VIN WAS NOT AVAILABLE.

Suspension
Filed Feb 1, 201294,120 milesME

WHILE MY TRUCK WAS BEING SERVICED, IT WAS BROUGHT TO MY ATTENTION THAT I HAD A BROKEN FRONT PASSENGER SIDE COIL SPRING. THEIR WAS A 2 INCH PIECE OF COIL SPRING HANGING ON BY THE PLASTIC COVERING OF THE SPRING. THE PIECE WAS CORRODED, WHICH TELLS ME THAT IT HAD BEEN BROKEN FOR SOME TIME. I HAVE NOTICED ONLINE THAT THIS IS NOT A UNCOMMON OCCURRENCE. *TR

Structure › Body
Filed Jan 30, 201263,000 milesCA

I AM THE OWNER OF A 2004 F-150. THIS IS MY FIFTH FORD PRODUCT ON A ROW, TWO OF THEM PURCHASED NEW. RECENTLY THE PASSENGER SIDE REAR WINDOW REGULATOR FAILED, CAUSING THE WINDOW TO SLIDE DOWN INTO THE DOOR. IN DECEMBER. I PURCHASED A REPLACEMENT REGULATOR/MOTOR ASSEMBLY AND JUST FINISHED THE INSTALLATION. WHEN I EXAMINED THE OLD UNIT I FOUND THE OPERATING CABLE INCORRECTLY SPOOLED ONTO THE PRIMARY PULLEY. WHEN THE CABLE OVERLAPPED ITSELF THE END PULLED OUT OF THE LIFTING BLOCK. WHEN I WAS SEARCHING FOR INFORMATION ABOUT THE REPLACEMENT PROCEDURE, I CAME ACROSS NUMEROUS WEBSITES DETAILING COMPLAINTS ABOUT THE FAILURE OF F150 WINDOW REGULATORS. THIS LEADS ME TO BELIEVE THAT THE PROBLEM IS DUE TO A FAULTY DESIGN AND SHOULD BE ADDRESSED BY FORD WITH A REDESIGNED PART AND A RECALL TO REPLACE EXISTING UNITS. I WILL BE CONTACTING MY CONGRESSMAN, ABOUT THIS EXPENSIVE AND ANNOYING DEFECT.WEBSITES DETAILING THE ISSUE ARE LISTED BELOW: HTTP://WWW.JEREBEASLEYREPORT.COM/2011/08/PROBLEMS-WITH-FORD-F-150-WINDOW-REGULATORS/ HTTP://WWW.CARCOMPLAINTS.COM/FORD/F-150/2005/WINDOWS_WINDSHIELD/POWER_WINDOW_REGULATOR_FAILURE.SHTML INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Visibility › Power Window Devices and Controls
Filed Jan 28, 201265,000 milesSC

IN JUNE 2011, RIGHT PASSENGER WINDOW DROPPED INTO THE DOOR. HAD TO REPLACE WINDOW REGULATOR ASSEMBLY. THE SAME HAPPENED IN THE LEFT PASSENGER WINDOW IN OCTOBER 2011, AND THAT WINDOW REGULATOR HAD TO BE REPLACED. TOLD BY THE DEALER THAT THIS IS COMMON. *TR

Fuel System, Gasoline
Filed Jan 27, 2012153,000 milesVT

TL* THE CONTACT OWNS A 2004 FORD F-150 EXTENDED CAB. THE CONTACT STATED AFTER CLEANING THE VEHICLE, IT FAILED TO START. A PRIVATE MECHANIC CONFIRMED THAT WATER ENTERED AN EXPOSED MODULE FOR THE FUEL PUMP AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 153,000.

Power Train
Filed Jan 23, 201235,000 milesMO

I'M DRIVING MY TRUCK WHEN ALL OF A SUDDEN IT WILL START VIBRATING HORRIBLY, LIKE DRIVING OVER A WASHBOARD TYPE OF ROAD. THE ONLY WAY TO GET IT TO STOP IS TO PULL OVER TO THE SIDE OF THE HIGHWAY, PUT IT IN PARK, WAIT, AND THEN TRY TO RESUME DRIVING. BUT THIS DOES NOT ALWAYS WORK. YOU SOMETIMES HAVE TO STOP AND CHANGE TO PARK, OR REVERSE, A COUPLE OF TIMES, BEFORE DRIVING AGAIN SO THAT THE VIBRATION GOES AWAY. I HAVE COMPLAINED ABOUT THIS BEFORE, AND I SEE HUNDREDS OF COMPLAINTS FOR THE SAME ISSUE ON "FORD OWNER WEBSITES", AND EVERYBODY IS PISSED. NOBODY CAN GET AN ANSWER FROM FORD SERVICE AS TO WHAT IS WRONG. MANY PEOPLE HAVE REPLACED MANY DIFFERENT THINGS (I.E. TRANSMISSION, CLUTCH PADS, BEARINGS, U-JOINTS, EMERGENCY BRAKE CABLE OR PADS), ALL TO NO AVAIL. THEY HAVE WASTED THEIR TIME AND MONEY, AND FORD REFUSES TO LIVE UP TO THIS AWFUL AND VERY DANGEROUS PROBLEM. APPARENTLY, FORD KNOWS THIS IS A BIG PROBLEM WITH 2004 F-150 TRUCKS, ESPECIALLY, BUT WILL NOT ACKNOWLEDGE IT. SOMEONE WROTE ON THE WEB THAT FORD KNOWS THEY HAD A RETOOLING PROBLEM WITH THESE TRUCKS, AND LET THE TRUCKS GO OUT FOR SALE ANYWAY. I AM NOW HAVING THIS PROBLEM MORE OFTEN, AND I AM AFRAID TO DRIVE IT. I DO NOT HAVE ANY MONEY TO FIX MY TRUCK, SINCE OUR ECONOMY IS SO BAD AND HAVE BEEN UNEMPLOYED FOR YEARS. MAKE FORD TAKE OWNERSHIP OF THIS RECALL PROBLEM! *TR

Engine and Engine Cooling
Filed Jan 12, 201216,256 milesKS

I WAS STOPPED AT A RED LIGHT AND HAD JUST PUT MY FOOT ON THE ACCELERATOR WHEN THERE WAS A LOUD POP AND THE SUDDEN SMELL OF GAS INSIDE THE CAB OF THE TRUCK. WHEN I GOT IT TO THE DEALERSHIP I WAS TOLD THAT THE SPARK PLUG HAD BLOWN OUT OF THE HEAD AND THE COIL PACK WAS DAMAGED. I WAS TOLD THAT THE HEAD THAT FORD DECIDED TO USE ONLY HAD THREE THREADS TO HOLD THE SPARK PLUG IN PLACE AND THAT THE PLUGS SEEMED TO BLOW OUT OF 1997-2004 MODELS. THEY COULD USE A HELICOIL TO REPAIR THE THREADS BUT THEY COULDN'T MAKE ANY GUARANTEES ABOUT THE REPAIR. AFTER I HAD IT REPAIRED I DISCOVERED THOUSANDS OF OTHER COMPLAINTS ON THE INTERNET ABOUT THE SAME ISSUE OF SPARK PLUGS BEING BLOWN OUT OF THE HEADS AND OTHER PEOPLE HAVING TO REPLACE THE HEADS ON THEIR VEHICLES. I SPOKE TO A BUDDY OF MINE IN TOPEKA WHO TOLD ME OF HIS NEIGHBOR WHO JUST BOUGHT A USED 2004 MODEL FORD TRUCK AND HAD AN ENGINE FIRE BECAUSE OF THIS SAME ISSUE. I GOT LUCKY WITH THE COST OF THIS REPAIR BUT BECAUSE OF THE POOR CONSTRUCTION DESIGN OF THIS HEAD, THAT IT SHOULD HAVE BEEN COVERED UNDER A WARRANTY OF COURTESY COVERAGE. THIS ISSUE NEEDS TO BE SERIOUSLY LOOKED AT AS A RECALL BECAUSE OF THE POTENTIAL OF A FIRE HAZARD AND A SAFETY ISSUE BECAUSE IF SOMEONE IS LOOKING UNDER THE HOOD WHEN THIS OCCURS, THEY CAN BE SERIOUSLY HURT BY FLYING DEBRIS. *TR

Air Bags
Filed Jan 11, 2012123,076 milesCA

TL* THE CONTACT OWNS A 2004 FORD F-150. WHILE PARKED, THE CONTACT NOTICED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 123,076.

Engine and Engine Cooling
Filed Dec 30, 201175,000 milesOH

TO WHOM IT MAY CONCERN, I HAVE A PROBLEM WITH MY F150 WITH A 5.4 TRITON MOTOR. THE TRUCK HAS SOME VALVE TRAIN NOISE THAT I FEAR WILL GET WORSE AND CAUSE THE ENGINE TO FAIL. I FOUND THAT FORD ISSUED TWO DIFFERENT TSB'S RELATED TO THIS VERY PROBLEM WHICH ADVISED THEIR TECHNICIANS OF THE PROBLEM AND HOW TO FIX IT DOWN TO THE PARTS REQUIRED. IT WAS SUCH A PROBLEM THAT FORD UPDATED THE PARTS TO BE REPLACED IN MAY 2005 ACCORDING TO THE INFORMATION PROVIDED IN THE TSB ISSUED BY FORD. THIS TRUCK HAS BEEN WELL MAINTAINED AND SHOULD NOT HAVE THIS KIND OF VALVE TRAIN NOISE AT 75000 MILES. I FEEL FORD ONLY TOOK CARE OF THE PROBLEM FOR THOSE THAT COMPLAINED UNDER WARRANTY AND FORD SHOULD BE REQUIRED TO FIX AN ENGINE PROBLEM THEY KNEW HAD FAULTY PARTS AND IS EVIDENT BY THEIR TSB RELEASES. I HAVE CONTACTED FORD, BUT MY COMPLAINT HAS FALLEN ON DEAF EARS. THEY WANT ME TO SINK $1500-$2000 INTO A FIX THAT I FEEL THEY KNEW ABOUT BUT CHOSE TO IGNORE. FORD SHOULD, INSTEAD, RECALL THE TRUCKS ON THE ROAD WITH THIS ENGINE. THANK YOU IN ADVANCE FOR YOUR TIME. *KB

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Dec 27, 201136,100 milesOH

TRUCK WOULD NOT START EVEN THOUGH LIGHTS, DASH INDICATORS, & RADIO CAME ON. CHECKED UNDER HOOD & THEN PLACED IN NEUTRAL TO TRY & START. VEHICLE STARTED IN NEUTRAL. PLACED VEHICLE IN PARK AND UPON TAKING FOOT OFF BRAKE, VEHICLE LURCHED BACKWARD (IN REVERSE) ALMOST GOING OVER AN EMBANKMENT WHEN I SLAMMED BRAKES. VEHICLE SHIFT INDICATOR SHOWED IT IN PARK BUT, TRANSMISSION WAS ACTUALLY STILL IN REVERSE. COULD NOT GET SHIFT TO ENGAGE INTO PARK. PLACED VEHICLE INTO GARAGE WITH EMERGENCY BRAKE SECURED UNTIL COULD DETERMINE PROBLEM. RESEARCH INDICATED FORD HAD A RECALL (RECALL - #97V171000) FOR THIS EXACT ISSUE ON 1997-1998 MODELS ONLY. BUT, APPARENTLY IT IS STILL A PROBLEM ON LATER MODELS. COULD NOT FIND A RECALL ON 2004 MODEL. NOTE THAT THIS CONDITION ALMOST CAUSED A SERIOUS ACCIDENT. *TR

Visibility › Sun/Moon Roof Assembly
Filed Dec 22, 2011OH

LETTER FROM CONGRESSMAN GIBBS ON BEHALF OF CONSTITUENT RE A 2011 VOLUNTARY SAFETY RECALL NOTICE FROM WEBASTO TO NORTH AMERICA, INC FOR VEHICLE SUNROOF GLASS PANELS *TGW THE CONSUMER STATED WHEN HE PURCHASED THE VEHICLE, THE SUNROOF DID NOT OPEN. THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL, REGARDING PROBLEMS WITH THE SUNROOF. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, HE WAS INFORMED THE SUNROOF WOULD BE REPLACED FREE OF CHARGE EVEN IF IT DIDN'T OPEN. THE PARTS WERE SHIPPED TO AN AUTHORIZED COMPANY TO PERFORM THE REPAIRS. HOWEVER, WHEN THE CONSUMER CALLED TO MAKE AN APPOINTMENT, HE WAS TOLD HE WOULD HAVE TO PAY TO HAVE THE SUNROOF OPENED. WHEN THE CONSUMER CALLED THE MANUFACTURER AGAIN, THEY STATED HE WOULD HAVE TO PAY TO GET THE SUNROOF OPENED, AND THEY WOULD PAY FOR THE PARTS TO BE INSTALLED. *JB

Engine and Engine Cooling
Filed Dec 21, 201196,000 milesPA

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE AND A TUNE-UP. SIX OF THE EIGHT SPARK PLUGS THAT WERE BEING REPLACED FRACTURED DURING THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS COMMON IN THE PARTICULAR MODEL BECAUSE THE MANUFACTURER RECOMMENDED THAT THE SPARKS PLUG BE REPLACED EVERY 100,000 MILES BUT THE DEALER STATED THAT SPARK PLUGS SHOULD NEVER BE IN A VEHICLE FOR THAT LONG OF A PERIOD BEFORE BEING REPLACED. THE FAILURE AND THE CURRENT MILEAGE WAS 96,000. UPDATED 01/25//12 *BF THE CONSUMER STATED THE REPAIR WAS PERFORMED BY AN AUTO MECHANIC, NOT THE DEALER, BECAUSE THEIR PRICE WAS EXCESSIVE.UPDATED 04/18/12

Electrical SystemFire
Filed Dec 18, 2011FL

TRUCK WAS PARKED IN THE PARKING LOT AT 5:45 AM ON 12/17/2011 AT MY PLACE OF EMPLOYMENT. AT APPROXIMATELY 4 PM SEVERAL EMPLOYEES AND I HEARD WHAT WE THOUGHT WAS SOMEONE'S ALARM GOING OFF. THEY WENT TO PARKING LOT TO SEE WHAT WAS GOING ON AND SAW FLAMES INSIDE MY TRUCK AROUND THE DASHBOARD ON THE DRIVERS SIDE. THE NOISE WAS ACTUALLY THE HORN BLOWING. WE DID NOT ATTEMPT TO OPEN THE DOOR, WE CALLED THE FIRE DEPARTMENT. UPON ARRIVAL THEY PUT THE FIRE OUT. THE TRUCK HAD BEEN PARKED ALL DAY & I NEVER ENTERED IT AFTER I ARRIVED AT WORK. THE TRUCK IS DESTROYED. *TR

Visibility
Filed Dec 16, 2011FL

THE DRIVER AND PASSENGER WINDOW REGULATOR FAILURE DRIVERSIDE WINDOW CAME CRASHING DOWN WHEN I WAS DRIVING DOWN THE HIGHWAY ON 12/01/11 ALL I HEARD WAS A LOUD POP THEN NO WINDOW ALMOST WRECKED CAUSE OF THE SOUND THEN A WEEK LATER THE PASSENGER SIDE WINDOW DID THE SAME THING BUT AFTER I TRIED TO PUT THE WINDOW UP AFTER I GOT BACK HOME THE DEALER STATES THAT THERE STILL ARE NO RECALLS ON THIS ISSUE AFTER ALL THE COMPLAINTS I READ ONLINE THAT GOES BACK 5YRS WHY ISN'T NO ONE DOING ANYTHING ABOUT THIS PROBLEM. *TR

Power Train
Filed Dec 12, 2011121,000 milesKY

STARTED MY TRUCK AS USUAL TO GO TO WORK, PUT IT IN REVERSE AND IT WAS LIKE I PUT IT IN NEUTRAL, NO ENGAGEMENT AT ALL. GLAD I WASN'T IN A SITUATION WHEN THIS HAPPENED THAT COULD HAVE PUT MYSELF OR SOMEONE ELSE IN DANGER. FORD KNOWS THEY HAVE A PROBLEM, IT IS WIDE SPREAD. SURE MY TRUCK HAS 124000 MILES ON IT BUT THE TRANSMISSION MALFUNCTION LIGHT HAS BEEN GOING ON AND OFF FOR THE LAST 70000 MILES AND THE DEALER SAID THEY COULD NOT FIND ANY TROUBLE CODES OR MALFUNCTIONS DURING THIS PERIOD. I CAN REV MY MOTOR TO ABOUT 2000 RPM AND IT WILL FINALLY GENTLY START TO ROLL INTO REVERSE BUT MY FAILSAFE MODE ENGAGES, CHECK ENGINE LIGHT COMES ON AND THE MOTOR STUMBLES BADLY UNTIL I PUT THE VEHICLE IN DRIVE GEAR AND GO ABOUT 2 MILES AT WHICH TIME THE FAILSAFE MODE GOES OFF AND IT SMOOTHES OUT. FOR THE MOST PART MY VEHICLE HAS BEEN DEALER MAINTAINED. *TR

Visibility › Power Window Devices and Controls
Filed Dec 8, 2011120,000 milesMD

THERE WAS A "POP" SOUND, FOLLOWED BY THE WINDOW CRASHING DOWN INTO THE DOOR. UPON INSPECTION THE POINT OF FAILURE IS A SMALL PULLEY ATTACHED TO THE WINDOW LIFT MOTOR. IT IS WEAKLY DESIGNED WITH HIGH TENSION FOCUSED AT 3 STRESS POINTS INSTEAD OF DISTRIBUTED ABOUT THE WHOLE PULLEY. I BELIEVE THIS IS A COMMON PROBLEM, AND CAN STARTLE A DRIVER CAUSING AN ACCIDENT, FURTHERMORE, AT HIGHWAY SPEEDS THE WINDOW COULD HAVE FALLEN INTO OR OUT OF THE TRUCK CAUSING INJURY. *TR

Power Train
Filed Dec 7, 2011115,215 milesMN

WHEN I TURN LEFT OR RIGHT I CAN FEEL A SHAKE OR VIBRATION COMING FROM THE REAREND. *TR

Engine and Engine Cooling
Filed Dec 1, 201175,246 milesMD

I JUST HAD TO PAY MY FORD DEALERSHIP $1,270.00 TO REPLACE THE "SPARK PLUGS" ON MY 2004 F-150,THE FORD MOTOR COMPANY STATES THAT THEY HAVE AN ISSUE WITH THE SPARK PLUGS IN THEIR TECHNICAL SERVICE BULLETIN 08-7-6 IN FORD F-150 TRUCKS, FORD MUSTANGS, FORD EXPLORERS, FORD EXPEDITIONS, LINCOLN NAVIGATOR,LINCOLN MARK LTS, AND MERCURY MOUNTAINEERS MODEL YEARS 2004-2008. THE PLUGS WILL BREAK OR SNAP DURING THE REMOVAL PROCESS IN TURN THE OWNER IS EXPECTED TO EAT THE COST OF THEIR LABOR AND MATERIAL TO CORRECT THE PROBLEM. THE OWNERS MANUALS STATE THAT THE PLUGS WILL LAST FOR 100,000 MILES BEFORE REPLACEMENT, I SPOKE TO THE RELATIONS DEPARTMENT WITH THE FORD MOTOR COMPANY AND THEY STATE THAT THEY KNOW THAT THE PROBLEM EXISTS BUT THAT IS ALL THEY WILL SAY. *TR

Air Bags › FrontalCrash1 injured
Filed Nov 22, 201166,000 milesMD

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT WAS DRIVING 50 MPH WHEN HE HIT A DEER AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AFTER THE CRASH, BUT THE AIR BAGS NEVER DEPLOYED. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED. THE DEALER ADVISED THAT WHEN THE DEER PENETRATED THE FRONT GRILL, IT DAMAGED THE AIR BAG SENSOR AND PREVENTED IT FROM DEPLOYING. THE FAILURE AND THE CURRENT MILEAGE WAS 66,000. UPDATED 01/04/12*BF

Visibility
Filed Nov 22, 201171,000 milesPA

THIS REPORT IS FOR THE SECOND FAILED WINDOW REGULATOR FOR MY 2004 FORD F-150 FX4 DRIVER SIDE. THESE REPAIRS ARE COSTLY AND HIGHLY REPORTED. THIS IS A SAFETY HAZARD ESPECIALLY IF THIS WOULD HAVE OCCURRED WHILE THE VEHICLE WAS IN MOTION A THE TIME OF FAILURE. SURPRISING LITTLE ACTION HAS BEEN TAKEN ON THIS ISSUE... *TR

Visibility › Power Window Devices and Controls
Filed Nov 15, 201174,600 milesPA

THIS IS THE SECOND REPORT I HAVE FILED WITH NHTSA FOR THE SAME COMPLAINT BUT ADDITIONAL OCCURRENCE. WHILE DRIVING ON THE HIGHWAY AT 1000 AT NIGHT AND TRAVELING 55 MPH, THERE WAS A LOUD BANG THAT SOUNDED LIKE THE TRUCK HAD BEEN SHOT, FOLLOWED IMMEDIATELY BY THE PASSENGER FRONT WINDOW DROPPING INTO THE DOOR. THE SOUND WAS SO STARTLING THAT IT ALMOST CAUSED A LOSS OF CONTROL OF THE VEHICLE. FORD KNOWS THAT THEY HAVE A DEFECT WITH THEIR WINDOW REGULATORS; HOWEVER, THEY REFUSE TO RECALL EVEN THOUGH IT IS A DEFINITE SAFETY CONCERN. THIS IS THE THIRD WINDOW I HAVE HAD FAIL IN THE EXACT MANNER ON MY 2004 F-150. A CASUAL SEARCH ON THE INTERNET CONFIRMS THAT FORD HAS HAD THOUSANDS OF COMPLAINTS FOR THIS EXACT DEFAULT AND IS REFUSING TO MAKE A REPAIR OR RECALL TO ADDRESS A KNOWN SAFETY ISSUE. NHTSA NEEDS TO TAKE ACTION ON THIS AND FORCE FORD TO DO WHAT A RESPONSIBLE AUTOMAKER SHOULD UNDERTAKE ON THEIR OWN IN ORDER TO PROTECT THE MOTORING PUBLIC. *TR

Engine and Engine Cooling
Filed Nov 10, 201179,290 milesOH

ON THE HIGHWAY, AS I HIT 40 MPH, THE ENGINE DIDN'T UPSHIFT AND DISENGAGED WITH THE DRIVETRAIN. WHEN I PRESSED THE ACCELERATOR, THE ENGINE REVVED, BUT THERE WAS NO POWER TO THE WHEELS. AFTER A COUPLE OF FAILED ATTEMPTS OF SHIFTING TO NEUTRAL AND BACK INTO DRIVE (WHILE ON THE HIGHWAY), I TURNED THE OVERDRIVE FUNCTION OFF AND THE ENGINE ENGAGED WITH THE DRIVETRAIN AGAIN. I WAS ABLE TO DRIVE HOME SAFELY. TODAY, THE SAME PROBLEM IS HAPPENING. I CALLED THE LOCAL FORD DEALER AND THEY CAN'T GET ME INTO THE SHOP FOR A WEEK DUE TO A HIGH VOLUME (THEIR WORDS TO ME) OF TRANSMISSION PROBLEMS. I HAVE FOUND NUMEROUS COMPLAINTS ON THE WEB INDICATING THE SAME PROBLEM BY OTHER OWNERS. I'M NOT SURE IF THEY ARE FILING A COMPLAINT, BUT IT APPEARS THAT THIS IS A LARGER ISSUE POTENTIALLY DUE TO POOR QUALITY PARTS IN THE TRANSMISSION. *TR

Service Brakes, Hydraulic
Filed Nov 6, 201140,968 milesNY

THE REAR BRAKE LINES FAILED. THE RUBBER LINE FROM THE CALIPER TO THE STEEL LINE ON THE REAR AXLE SEPARATED, FIRST ON THE DRIVERS SIDE AND ABOUT THREE WEEKS LATER ON THE PASSENGER SIDE. ON THE FIRST OCCASION I WAS JUST LEAVING MY GARAGE AND ON THE SECOND OCCASION I WAS PULLING INTO A PARKING SPOT. THE STEEL FITTING THAT HOLDS THE RUBBER LINE TO THE STEEL LINE WAS SO BADLY CORRODED THAT IT LITERALLY DISINTEGRATED, ALLOWING THE RUBBER LINE TO SEPARATE FROM THE STEEL LINE WHEN THE BRAKES WERE APPLIED. *TR

Steering
Filed Nov 3, 2011103,188 milesDE

TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT WAS DRIVING 55 MPH WHEN THE STEERING WHEEL SEIZED. THE CONTACT MERGED THE VEHICLE OFF THE HIGHWAY, TURNED THE VEHICLE OFF AND WAITED THIRTY MINUTES BEFORE RESTARTING. THE VEHICLE RESUMED AS NORMAL. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE UPPER AND LOWER STEERING SHAFT HAD RUSTED TOGETHER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,188. THE ALTERNATOR WAS REPLACED. UPDATED 02/28/12

Engine and Engine Cooling
Filed Nov 2, 201120,231 milesMS

WHILE DRIVING MY 2004 FORD F150 ON SATURDAY 10/29/2011 I STARTED SMELLING GAS AND THEN THE NUMBER 6 SPARK PLUG BLEW OUT. AFTER FINDING THE PROBLEM BACK HOME THERE WERE 3 OTHER PLUGS LOOSE. *TR

Fuel System, Gasoline
Filed Nov 1, 201196,584 milesMA

DRIVING AT 50 MPH MY TRUCK DIES. TOW TO A FORD DEALERSHIP (THOMAS FORD, BEVERLY MA.). DIAGNOSTICS SHOW BLOWN PCU. DEALER REPLACES PCU AT MY EXPENSE. FINDS THAT, OR SAYS THAT, THE PCU WAS BLOWN BY THE FPDM. FORD DOES NOT HAVE ANY IN STOCK AND 3 MONTHS BEHIND IN PRODUCTION DUE TO BAD ECONOMY. DEALER PRESSURES ME INTO BUYING USED FPDM BECAUSE 3 OTHER TRUCKS ON LOT HAS SAME PROBLEM AND THEY WILL BUY PART IF I DON'T. 3 MONTHS WITHOUT TRUCK IF I DON'T. DEALER ALSO SAYS I SHOULD COMPLAIN TO FORD MOTOR COMPANY DIRECT BECAUSE (THEY BELIEVE) IT SHOULD BE A RECALL. FMC DID NOTHING. NOT EVEN EXPEDITE A NEW PART. PCM WAS $970 PART ONLY AND FPCM WAS $343 PART ONLY. FPCM CRACKED BECAUSE MOUNTED ON DISSIMILAR METAL UNDER SPARE TIRE.

Engine and Engine Cooling
Filed Oct 29, 2011145,000 milesFL

TRUCK BLEW OUT PLUGS FROM # 3 AT 50 MPH TRUCK SHUT OFF,I GOT A H COIL GOT IT PUT IN,IT BLEW IT OUT I DONE THAT 4 MORE TIMES,THEN GOT REPAIR KIT FROM FORD PUT IN IT DIDN'T STAY IN 1300 MILES AND BLEW OUT. *TR

Electrical System
Filed Oct 27, 2011TX

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE. THE CONTACT WAS ADVISED THAT THERE WAS A SPARK PLUG SHORTAGE AND THAT THE WIRES WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.

Suspension
Filed Oct 24, 201135,564 milesNJ

DURING ACCELERATION THERE IS A SEVERE VIBRATION AND SHAKING. IT ALSO HAPPENS WHEN DRIVING DOWN THE ROAD. THE SHAKING IS SO BAD THAT YOU ALMOST LOSE CONTROL OF THE VEHICLE. *TR

Structure › Body
Filed Oct 24, 201170,000 milesCO

I WAS TRAVELING ON A MAIN BOULEVARD WHEN ALL OF A SUDDEN THE DRIVERS SIDE WINDOW SLID DOWN WITH A LOUD SOUNDING BANG. THE WINDOW DID NOT BREAK. HOWEVER, WHAT SEEMS TO BE A SPRING LOADED MECHANISM, MUST HAVE BROKEN CAUSING THE WINDOW TO COLLAPSE DOWN INSIDE THE DOOR. THE SOUND WAS SO LOUD, IT CAUSED A NERVOUS REACTION IN ME WHICH RESULTED IN PULLING ON THE STEERING WHEEL TO ONE SIDE. THANKFULLY, THERE WERE NO VEHICLES TO THAT SIDE AND I WAS ABLE TO CORRECT MY STEERING TO GET BACK INTO MY LANE. AS IF ONE EXPERIENCE WAS NOT SUFFICIENT, IT HAPPENED AGAIN 9/1/11. THIS TIME ON THE PASSENGER SIDE DOOR. THE SAME EXACT EXPERIENCE REPEATED EXCEPT THAT THIS TIME I WAS DRIVING AT 75MPH ON I-25. I EXPECTED TO FIND A RECALL TO THIS DIS-FUNCTIONAL MECHANISM. WHAT ARE THE CHANCES OF THIS HAPPENING ALMOST BACK TO BACK WITHIN A 6 WEEK PERIOD? *TR

Electrical System
Filed Oct 20, 2011TX

THE POWER WINDOW ON THE FRONT PASSENGER SIDE JUST ABRUPTLY STOPPED WORKING AND THE WINDOW FELL DOWN INTO THE DOOR. THIS APPEARS TO BE A PROBLEM WITH THIS VEHICLE THAT HAS NOT BEEN ADDRESSED BY FORD. *TR

Air BagsCrash1 injured
Filed Oct 19, 2011111,000 milesPA

IMPACT WAS IN THE FRONT CENTER OF THE PICKUP WITH THE DAMAGE 24 INCHES INTO THE ENGINE AREA, THE DRIVER DID HAVE HIS SEAT BELT ON BUT HE STILL HIT THE REAR VIEW MIRROR WITH HIS HEAD AND BROKE HIS LEFT WRIST AND INCURRED MANY OTHER INJURIES AS A RESULT. HIS INJURIES WOULD HAVE BEEN LESSENED IF THE AIRBAG AND THE SEATBELT HAD WORKED THE WAY THERE SUPPOSED TO. *TR

Engine and Engine Cooling
Filed Oct 19, 2011110,000 milesID

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE AN ABNORMAL NOISE WHILE IN MOTION. THE DEALER DIAGNOSED THAT THE CAM-PHASERS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 117,000.

Visibility
Filed Oct 18, 201170,000 milesMI

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD BANGING NOISE. THE CONTACT THEN NOTICED THAT THE DRIVER AND THE PASSENGER REAR WINDOWS WERE OPENED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT SHE NEEDED TO REPLACE THE WINDOW REGULATORS. THE VEHICLE WAS REPAIRED FOR THE THE DRIVER AND PASSENGER REAR REGULATORS. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNAVAILABLE.

Visibility › Glass, Side/Rear
Filed Oct 16, 2011227,100 milesLA

WHILE DRIVING IN TRAFFIC MY REAR PASSENGER SIDE WINDOW, FOR NO APPARENT REASON, FELL VIOLENTLY INTO THE DOOR. THIS WAS A VERY DISTRACTING INCIDENT THAT NEARLY RESULTED IN AN ACCIDENT. *TR

Visibility › Power Window Devices and Controls
Filed Oct 14, 201120,354 milesCA

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE GLASS FOR THE FRONT DRIVER AND REAR WINDOWS FELL INTO THE DOOR FRAME ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AS THE WINDOW REGULATORS NEEDING REPLACEMENT. THE REGULATORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,354 AND THE CURRENT MILEAGE WAS 33,800. UPDATED 11/03/11 *BF THE CONSUMER STATED THREE OF THE FIVE POWER WINDOWS FAILED ON THE VEHICLE. THE WINDOW REGULATORS HAD TO BE REPLACED. UPDATED 03/08/12

Visibility › Power Window Devices and Controls
Filed Oct 12, 2011109,000 milesGA

I HAVE HAD 2 OF MY WINDOW REGULATORS GO OUT AND I HAVE BEEN DOING SOME RESEARCH AND FOUND OUT THAT THIS IS A COMMON PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS IT CAUSES A SAFETY RISK SINCE I HAVE KIDS AND WHEN THESE WINDOWS SHATTER THE GLASS GETS EVERYWHERE. I HAVE NOTICED THAT THE SAME SLIDER ON BOTH REGULATORS BROKE IN THE SAME PLACE. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE'S KID OR MY KIDS GET HURT. THANK YOU *TR *KB

Seat Belts
Filed Oct 4, 20119,435 milesFL

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED TO UNLOCK, CAUSING THE CONTACT TO HAVE TO CUT THE SEAT BELT IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,435 AND THE CURRENT MILEAGE WAS 13,541.

Fuel System, Gasoline
Filed Oct 4, 201161,552 milesOH

TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY FUEL PUMP DRIVER MODULE. THE DEALER PERFORMED THE REPAIRS. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 61,552. UPDATED 11/03/11 *BF UPDATED 12/16/11

Engine and Engine Cooling
Filed Sep 29, 2011120,833 milesWI

THE ENGINE HAS EJECTED A SPARK PLUG TWICE IN TWO MONTHS. *TT

Power Train
Filed Sep 29, 2011CA

THE REAR DIFFERENTIAL IS MAKING A CHATTERING NOISE AT LOW SPEEDS. IT HAS A POSI-TRAC REAR DIFFERENTIAL, AND I CAN FEEL A 'STOP AND GO' TYPE ACTION AS I AM DRIVING IN A STRAIGHT LINE AT LOW SPEEDS. EVEN AFTER I ADDED A LIMITED SLIP ADDITIVE, THE PROBLEM IS STILL THERE. IT TENDS TO BE WORSE AFTER A COLD START, AND WHEN I AM GOING UP HILLS OF AFTER I GO OVER A SPEED BUMP. *TT

Visibility › Power Window Devices and Controls
Filed Sep 28, 201182,527 milesMO

FIRST INCIDENT: AUGUST, 2009 I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 65 MILES AN HOUR WHEN THE BACK PASSENGER SIDE WINDOW STARTED DECENDING WITHOUT ANYONE PUSHING THE BUTTON. I WAS THEN UNABLE TO USE THE WINDOW AGAIN. MY INFANT SON WAS IN THE BACK SEAT NEXT TO THE WINDOW AND IT WAS RAINING. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND HAD THE WINDOW REGULATOR REPLACED. SECOND INCIDENT: JANUARY, 2010 ONCE AGAIN I WAS DRIVING AND THE FRONT PASSENGER SIDE WINDOW WENT DOWN WITHOUT PROMPTING AND NEVER WORKED AGAIN. I AM AN ATTORNEY AND WAS ON MY WAY TO THE COURTHOUSE AND WAS FORCED TO LEAVE MY CAR UNATTENDED FOR A SHORT AMOUNT OF TIME AND OBTAIN CONTINUANCES ON ALL OF MY CASES THAT DAY IN ORDER TO HAVE MY WINDOW REPAIRED. I WAS INFORMED THAT IT WAS THE WINDOW REGULATOR AND THE PART NEEDED REPLACED. THIRD INCIDENT: AUGUST, 2011 SAME SCENERIO, MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY AT APPROX. 55 MPH WHEN HIS WINDOW DECENDED WITHOUT PROMPTING AND WE WERE UNABLE TO MAKE THE WINDOW WORK AGAIN. I HAD TO HAVE THE WINDOW REGULATOR REPLACED. BESIDES THE COST OF REPAIRS ($350.00 EACH WINDOW), I BELIEVE THAT THIS IS A SAFETY HAZARD. I HAD AN INFANT BY THE WINDOW IN THE FIRST INCIDENT AND DRIVING AT SPEED THE WINDOW COULD HAVE SHATTERED. ALSO, ALL INCIDENTS OCCURED WHILE I WAS DRIVING AND PROVED QUITE DISTRACTING. IT COULD HAVE CAUSED AN ACCIDENT. LAST, BECAUSE I WAS UNABLE TO MAKE THE WINDOW(S) GO BACK UP I HAD TO LEAVE MY VEHICLE UNSECURED. *TT

Air Bags
Filed Sep 15, 2011130,000 milesMI

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT STARTED TO ILLUMINATE DUE TO THE AIR BAG SENSOR UNDER THE HOOD BEING CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE AIR BAG SENOR NEEDED TO BE REPLACED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

Visibility › Power Window Devices and Controls
Filed Sep 15, 2011FL

ALL 4 WINDOWS REGULATORS BROKE WITHIN A SPAN OF 4 MONTHS. WINDOW REGULATORS HAVE A STEEL CABLE WHICH ADHERES TO A PLASTIC PULLEY--WHO DESIGNED THIS POOR COMPATIBILITY? COMMON SENSE WILL TELL YOU THAT THIS IS NOT CONDUCIVE TO WEAR AND TEAR FOR ELECTRIC WINDOWS. VEHICLE IS IN EXCELLENT SHAPE ACCEPT FOR THIS PROBLEM WHICH AS A CONSUMER IS UNACCEPTABLE DUE TO INFERIOR PRODUCTS USED. ALUMINUM OR ANOTHER TYPE OF METAL SHOULD HAVE BEEN USED FOR THE PULLEY--DEFINITELY NOT PLASTIC. REPORTED TO FORD--CAN'T AND WON'T DO ANYTHING ABOUT THIS BUT TELL ME TO TAKE TO FORD DEALER FOR REPAIRS AND PAY AN OUTRAGEOUS AMOUNT FOR THE LABOR AND REGULATOR. I SPOKE WITH A LOCAL FORD SERVICE MANAGER AND HE REVEALED TO ME THAT FORD KNOWS THIS IS A PROBLEM WITH SEVERAL OF THEIR VEHICLES AND ALSO THE LINCOLNS BUT BECAUSE OF THE COST INCURRED BY ISSUING A RECALL THAT THEY CHOSE TO "WASH IT UNDER THE RUG". THIS IS AN UNACCEPTABLE EXCUSE AS FAR AS I AM CONCERNED. 4 WINDOW REGULATORS IN A 4 MONTH SPAN TO BREAK--SOMETHING NEEDS TO BE ADDRESSED AND BROUGHT TO FORD'S MANAGEMENT AND DESIGN DEPARTMENTS. *KB

Service Brakes, Hydraulic
Filed Sep 13, 2011TX

THE 2004 F150 AND I ASSUME EXPEDITIONS HAD UNDERSIZED FRONT BRAKE ROTORS AND CALIPERS AND WERE OUTLINED IN A SERVICE TECH BULLETIN FOR THE PURPOSE OF DIAGNOSING THE FRONT END SHAKING/SHIMMING DURING BRAKING. *TR THIS IS MY OPINION SHOULD HAVE FALLEN UNDER A MANDATORY RECALL DUE TO THE SERIOUS NATURE OF POOR ENGINEERING. NO RECALL AND OUT OF POCKET $$$. THE SAME HOLDS TRUE FOR THE REAR DIFFERENTIAL WHICH IN MY CASE HAS BEEN REPLACED (3) TIMES AND AGAIN FORD PUBLISHED A TECH BULLETIN OUTLINING THE FACT THAT THE '04 REAR DIFFERENTIAL HOUSING WAS SUBJECT TO FAULTY MACHINING CAUSING RAPID WEAR ON RING/PINION AND BEARINGS. I BELIEVE THESE TWO DEFECTS SHOULD HAVE BEEN ADDRESSED DUE TO THE FACT THAT FAILURE OF EITHER COMPONENT COULD RESULT IN A SERIOUS ACCIDENTS. I TRULY BELIEVE FORD TRIED TO COVER UP/WHITE WASH THESE DEFECTS. I STILL HAVE THIS '04 AND STILL HAVE ISSUES WITH THE BRAKES AND REAR DIFFERENTIAL NOT TO MENTION A HOST OF OTHER ISSUES THAT HAVE PLAGUED THIS PARTICULAR YEAR MODEL. I LOOK FORWARD TO HEARING FROM SOMEONE AND WOULD LIKE TO KNOW THE EXTENT OF FORDS INVOLVEMENT AND ANY ACCIDENTS INVOLVING '04F150'S. BEST REGADRS

Power Train
Filed Sep 13, 201128,000 milesMN

(SUMMER, 2007, 28K) AT HIGHWAY SPEED (60 MPH) HUGE GRINDING NOISE AND VIBRATION, LIGHT IN DASH CAME ON BY ITSELF SHOWING, "4X4" TURNED ON, SLOWED TO 20 MPH, HUGE CLUNK AS 4 WHEEL DRIVE SYSTEM ENGAGED WITHOUT DRIVERS REQUESTING IT TO ENGAGE. FORD ROADSIDE ASSISTANCE WAS CONTACTED AND FORD TOWED VEHICLE TO FORD DEALER, FORD DEALER "REPROGRAMMED" SOMETHING, SAID IT HAD MOISTURE IN A SENSOR, CAUSING THE 4X4 TO TRY TO ENGAGE. (SEPTEMBER 12, 2011, 69,980 MILES) AT HIGHWAY SPEED, (58 MPH) DURING MILD ACCELERATION, 1500 - 1800 RPM, A MILD GRINDING SOUND FROM UNDER FRONT END, BY TAKING FOOT OFF GAS PEDDLE THEN REAPPLYING GAS THE GRINDING SOUND STOPS. CONTACTED FORD DEALER, THEY SAID DRIVE IT IN, CONTACTED FORD CUSTOMER SATISFACTION DEPARTMENT, THEY SAID TO HAVE DEALER CHECK IT OUT, FORD DEALER INVESTIGATED AND SAID THERE IS A PROBLEM WITH VOLUME OF VACUUM THAT IS NECESSARY TO PREVENT THE 4X4 SYSTEM FROM ENGAGING WHILE DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. FORD DEALER INDICATED THAT IT MAYBE UNSAFE TO DRIVE LIKE THIS AND THAT THIS IS NORMAL FOR THE VACUUM SYSTEM TO FAIL LIKE THIS, REPRESENTATIVE AT FORD CUSTOMER SATISFACTION DEPARTMENT SAID THAT THEIR DEALER KNOWS HOW TO DIAGNOSE AND CURE PROBLEMS BEST, AND SINCE THE VEHICLE HAS MORE THAN 36K IT IS NOT A CONCERN TO FORD. MY CONCERN IS THAT STEEL GEARS THAT ARE SUGGESTED TO BE ENGAGED AT A WALKING PACE ON SOFT PAVEMENT ARE AUTOMATICALLY FORCING THEMSELVES TO LOCK TOGETHER ON DRY PAVEMENT AT 60 MPH, AND FORD AND THE FORD DEALER SHOW

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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