1997 Ford F-150 complaints

DEALER REFUSED TO HONOR MANUFACTURER'S RECALL NOTICE BECAUSE MANUFACTURER WILL NOT PAY THEM. CONSUMER INFORMED DEALER THAT IS NOT HIS CONCERN EXCEPT FOR GETTING THE RECALL REPAIRS DONE. *AK

DRIVER'S SIDE FLOOR MAT BUNCHES UP 3/4 FROM TOP OF MAT UNDER BRAKE AND GAS PEDAL WHICH MAKES HARD FOR PEDALS TO OPERATE PROPERLY. DEALER CONTACTED AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXISTS. *AK *ML

WHILE DRIVING STEERING MECHANISM BROKE DUE TO A FAULTY STEERING PINION BOLT AND CLOCK SPRING WHICH RESULTED IN NO STEERING CONTROL. PLEASE PROVIDE FURTHER INFORMATION. *AK

CONSUMER EXPERIENCING PROBLEM WITH DEALER HONORING MFR. RECALLS 98S-14 AND 98S-18, CONCERNING LUG: NUTS AND REAR LEAF SPRINGS. CONSEQUENCE DEFECTS: CAN RESULT IN A WHEEL SEPARATION AND FUEL LEAKAGE. DEALER NOTIFIED, AND INFORMED CONSUMER THEY WOULD CONTACT THEM WHEN THEY CAN BE AVAILABLE TO DO THE WORK.*AK

MFR. RECALL NOTICE 98S-14, CONCERNING LUG NUTS. HAD STATED SECOND NOTICE WILL BE RECEIVED AROUND THIRD QUARTER OF THIS YEAR, AND STILL NOTHING HAS BEEN RECEIVED AT THIS TIME. BUT LEARNED FROM DEALER IN CONSUMER'S LOCATION, THAT THE LUGS: NUTS ARE IN. CONSUMER WOULD LIKE TO KNOW WHY IS THE MANUFACTURER NOT HONORING THE RECALL AS STATED IN RECALL NOTICE. COULD YOUR AGENCY HELP WITH THIS PROBLEM?*AK

WHILE DRIVING AT 45 MPH AND COMING TO A STOP VEHICLE VIBRATES AND MAKES SOME NOISE. *AK

CONSUMER RECEIVED RECALL NOTICE FROM MANUFACTURER CONCERNING LUGS: NUTS. TOOK VEHICLE TO DEALER WHO TIGHTENED LUGS: NUTS, BUT HAS NOT REMEDIED THE PROBLEM. CONSUMER HAS NOT RECEIVED SECOND NOTICE. NO PARTS AVAILABLE TO CORRECT THE PROBLEM. RECALL NUMBER 98V095000. PLEASE GIVE ANY FURTHER DETAILS. *AK

RECALL WORK ON THE LUG NUTS NOT COMPLETED DUE TO LACK OF PARTS. (ATTORNEY).

IE97021; WHILE PARKED WITHOUT EMERGENCY PARKING BRAKE ENGAGED, ANOTHER VEHICLE BUMPED THE FRONT END OF THIS VEHICLE AND CAUSED IT TO ROLL AWAY ON FLAT SURFACE AND INTO ANOTHER VEHICLE. *AK.E.T.

CONSUMER EXPERIENCING ONGOING PROBLEM WITH DEALER NOT HONORING MFR. RECALL NOTICE CONCERNING LUGS: NUTS, MAY NOT CREATE SUFFICIENT CLAMP LOAD, ALLOWING WHEEL MOVEMENT IN RELATION TO MOUNTING SURFACE/ POTENTIAL WHEEL SEPARATION. *AK

CONSUMER RECEIVED RECALL LETTER CONCERNING LUGS: NUTS. CONTACTED DEALER, NO PARTS AVAILABLE TO CORRECT RECALL PROBLEM. RECALL NUMBER 98V007000. PLEASE GIVE ANY FURTHER DETAILS. *AK

TIRES ARE PREMATURELY WEARING DUE TO MALFUNCTION WITHIN THE SUSPENSION. CAUSE UNKNOWN. MANUFACTURER HAS BEEN CONTACTED. *AK *ML

I REALLY DON'T KNOW THE EXTENT OF MY PROBLEMS. HOWEVER, MY TRUCK HAS A ROUGH IDLE AND HESITATION AND HAS STALLED A COUPLE OF TIMES. I HAVE CHANGED GRADES OF GASOLINE AND BRANDS OF GASOLINE. I HAVE ALSO TRIED INJECTOR CLEANER. I HAVE HAD IT TO TWO DIFFERENT DEALERS. I HAVE HAD IT TO COMMONWEALTH FORD IN RICHMOND KY 40475 TWICE AND PERFORMANCE FORD WHERE THE TRUCK WAS PURCHASED ONCE. NEITHER PLACE FOUND ANYTHING WRONG. MY TRUCK IS ALMOST OUT OF WARRANTY AND I AM AFRAID THAT SOMETHING MAJOR MAY BE WRONG AND I DON'T WANT TO BE STUCK WITH A HUGE REPAIR BILL. I HAVE ALSO CONTACTED FORD CUSTOMER ASSISTANCE AND RECIEVED NO HELP THEIR EITHER. I DON'T KNOW WHAT ELSE TO DO. I WOULD APPRECIATE ANY INFORMATION THAT YOU CAN PROVIDE. THANKS BRIAN ELSEA.

RECEIVED RECALL NOTICE CONCERNING LUGS:NUTS:BOLTS, AND DEALER HAS NOT RECEIVED ANY PARTS. THE DEALER CANNOT DO THE RECALL WHICH MAY CAUSE AN ACCIDENT. *AK

THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO THE FAILURE OF THE LUGS: NUTS. WHILE DRIVING LUGS: NUTS CAME OFF THE WHEELS, VEHICLE LOST CONTROL, RESULTING IN A COLLISION IN WHICH THE SON OF THE CONSUMER WAS KILLED. THE MANUFACTURER HAS BEEN CONTACTED IN ACCORDANCE WITH RECALL NUMBER 98V095000. LUG NUTS. *AK

CONSUMER RECEIVED RECALL LETTER IN JUNE 1998. CONTACTED DEALER, NO PARTS AVAILABLE TO REMEDY PROBLEM. CONSUMER IS STILL WAITING FOR DEALER TO RECEIVE PARTS FROM THE MANUFACTURER. RECALL NUMBER 98VO95000. *AK *NLM

VEHICLE IS NOT SHIFTING GEARS PROPERLY, IT IS DIFFICULT TO PUT IN DRIVE OR NEUTRAL. CAUSE UNKNOWN. *AK

HEATER BLOWER MOTOR FAILED. YH

CONSUMER RECEIVED A RECALL NOTICE JULY 16, 1998 FOR THE LUGS: NUTS, RECALL 98V095000. THE DEALER RECEIVED PARTS AND FINALLY HAD REPAIRS DONE 3/3/99. *AK *ML

HAD RECEIVED RECALL NOTICE IN THE MAIL (98V161000). NOTIFIED THE DEALERSHIP. WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE REAR LEAF SPRINGS. HAS NOT RECEIVED ANYTHING FROM THE MANUFACTURER. WOULD CALL OWNER WHEN PARTS DO BECOME AVAILABLE. *AK

RUBBER HOSE THAT IS CONNECTED TO THE FILLER TUBE WHICH GOES INTO THE FUEL TANK IS LEAKING FUEL AROUND THE FRAME. PLEASE GIVE ANY FURTHER DETAILS. *AK

RECALL #97V147000; AFTER THE VEHICLE WAS BROUGHT IN FOR RECALL SERVICE FOR THE TRANSMISSION SHIFT CABLE . AT APPROXIMATLY 5 MILES AFTER LEAVING THE DEALERSHIP TRANSMISSION BLEW, NO PRIOR PROBLEM WITH TRANSMISSION EXCEPT FOR RECALL. DEALER IS CHARGING FOR REPAIRS. *AK

CONSUMER WAS INVOLVED IN A 25 MPH COLLISION IN WHICH HE REAR ENDED ANOTHER VEHICLE, AND THE DRIVER'S AIR BAG DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK

CONSUMER HAS RECEIVED A RECALL LETTER FOR THE LUGS: NUTS:BOLTS, RECALL#98S14. THE DEALER DOES NOT HAVE PARTS AVAILABLE. *AK

CONSUMER EXPERIENCING PROBLEM WITH DEALER HONORING MFR. RECALL NOTICE SENT 15-SEP-98. CONSUMER CONTINUALLY BEING INFORMED THAT THE PARTS ARE NOT AVAILABLE OR THEY RAN OUT OF PARTS, AND TO CALL BACK NEXT FRIDAY. STILL NO PARTS. *AK

CLUTCH FAILED.

TRANSMISSION LEAK.

CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH REAR LUGS: NUTS. THREE OF THE LUGS: NUTS WERE LOOSE. THE DEFECTS ARE DESCRIBED IN RECALL NUMBER 98V095000. THE CONSUMER RECEIVED THIS RECALL, BUT THE PARTS HAS NEVER BEEN AVAILABLE. THE MANUFACTURER HAS YET TO BE CONTACTED. * AK

PITMAN ARM & IDLER ARM NEED REPLACED AFTER ONLY 40K MILES. STEERING BECAME UNPREDICTABLE.

CONSUMER HAS BEEN TRYING TO GET HIS RECALL DONE SINCE JULY,98. EACH TIME THE DEALER STATES THEY DO NOT HAVE THE LUG: NUTS. *AK

WHILE DRIVING 40-45 MPH HAD A DIRECT FRONTAL IMPACT IN WHICH THE DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. CAUSE UNKNOWN. *AK *ML

WHILE DRIVING WINDSHIELD WIPERS MALFUNCTIONED, CAUSING THE WIPERS TO OPERATE UNEXPECTEDLY WHICH MAY CAUSE AN ACCIDENT. ALSO, PROBLEM WITH THE OIL STICK. IT SEEMS TO BE CRACKING OR FALLING APART, WHICH MAY CAUSE BY SOME TYPE OF METAL RUBBING AGAINST THE OIL STICK. CAUSES UNKNOWN. *AK

RECALL 98V161000. RECALL NOTICE WAS RECEIVED, DEALER HAS BEEN CONTACTED AND CANNOT REMEDY THE PROBLEM BECAUSE PROPER REPLACEMENT MATERIALS ARE NOT AVAILABLE. PROBLEM STILL EXISTS.*AK

RECALL 98V095000. RECALL NOTICE WAS RECEIVED AND DEALER WAS CONTACTED, AND CANNOT REMEDY THE PROBLEM BECAUSE THE REPLACEMENT PARTS ARE NOT AVAILABLE, PROBLEM STILL EXISTS. *AK

CONSUMER EXPERIENCING PROBLEM WITH DEALER HONORING MFR. RECALL; FORD/LUG NUTS. CONSUMER BEEN WAITING SINCE THE ABOVE DATE, AND DEALER KEEPS INFORMING CONSUMER NO PARTS HAVE RECEIVED. *AK

[XXX], THIS IS IN CONCERN TO THE E-MAIL I RECEIVED FROM YOU ABOUT THE OVERLOAD SPRINGS ON MY TRUCK. MY TRUCK WAS BOUNCING REAL BAD, SO I TOOK IT TO THE DEALER ABOUT 4 WEEKS AGO. THEY SUPPOSEDLY LOOKED IT OVER REAL GOOD AND FOUND NO PROBLEMS. I HAD A BLOWOUT ON THE HIGHWAY AND NOTICED THE SPRING WAS COCKED ABOUT 20 DEGREES IN THE WHEEL AND THE OVERLOAD SPRING WAS BROKE. I CALLED THE DEALER THE NEXT MORNING AND HE TOLD ME TO BRING IT BACK IN. WHEN I TOOK IT IN, THEY FINALLY CONCEDED THAT SOMETHING WAS WRONG AND ORDERED A NEW SPRING ASSEMBLY, BUT TOLD ME THEY COULDN'T GIVE ME A LOANER CAR AND SAID THAT IT WOULD BE OKAY TO DRIVE. I HAD A NEW SPRING ASSEMBLY INSTALLED A WEEK LATER. TODAY, WHILE INSTALLING NEW SHOCKS, I NOTICED THAT THE RIGHT SIDE IS NOW BROKE IN THE SAME SPOT, WHERE THE SPRING ASSEMBLY BOLT IS AT. I CALLED THE DEALER AND THEY SAID THAT THEY ARE HAVING PROBLEMS, BUT THAT I SHOULDN'T WORRY ABOUT IT, UNLESS IT GETS WORSE. I GUESS THEY WANT ME TO WAIT TIL I WRECK THE [XXX] THING. I KNOW OF ALOT OF PEOPLE WHO ARE HAVING THESE PROBLEMS. FEEL FREE TO CALL ME ANYTIME. BY THE WAY, I REALLY NEED TO KNOW IF IT IS OKAY FOR ME TO DRIVE THE TRUCK? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE RECALL ON THE TRANSMISSION SHIFT CABLE/COLUMN BRACKET FAILED PRIOR TO NOTICE RESULTING IN VEHICLE COLLISION AND INJURY. (ATTORNEY FOR CONSUMER).

RECALL # 98V095000 FORD/LUG NUTS; DEALER DOES NOT HAVE PARTS TO CORRECT RECALL NOTICE. DEALER HAS NO IDEA WHEN PARTS WILL BECOME AVAILABLE. OWNER HAS BEEN CONTACTING DEALER SINCE THE MONTH OF JUNE. DEALER FINALLY RECEIVED THE PARTS, APPOINTMENT HAS BEEN MADE TO HAVE REPAIR WORK DONE. *AK *ML

RECALL #98S14 WHEEL LUG NUTS RECALL, NEVER RECEIVED THE FIRST NOTICE, RECEIVED THE 2ND NOTICE 4MONTHS AGO, AND HAS NOT RECEIVED PARTS. *AK

RECALL 98S14, LUGS:NUTS:BOLTS; RECALL NOTICE WAS RECEIVED IN JUNE, 1998. CONTACTED THE DEALER APPROXIMATELY SIX TIMES, AND DEALER DID NOT HAVE THE REPLACEMENT PARTS TO REMEDY THE PROBLEM. CONSUMER CONTINUES TO DRIVE THE VEHICLE. *AK

EA98018; ALLEGED LOSS OF THROTTLE CONTROL. WHENEVER THE CRUISE CONTROL IS SET AT 45 GOING UPHILL, THE THROTTLE WILL STICK. DRIVER HAS TO PRESS THE BRAKE PEDAL REALLY HARD TO DISENGAGE SYSTEM. THE MANUFACTURE/DEALER IS NOT AWARE OF THE PROBLEM. *AK *ML

CASTER KIT INSTALLED IMPROPERLY ADJUSTED PROPERLY.

TREAD CAME OFF OF THE TIRE WHILE DRIVING AT 75MPH, TIRE DISCONNECTED FROM VEHICLE, CAUSING THE VEHICLE TO GO OUT OF CONTROL. ALSO, KNOCKED UNDERNEATH, CAUSING VEHICLE TO CUT OFF AND POWER STEERING WENT OUT. DEALER CONTACTED, AND STATED THE TIRES WERE NOT UNDER WARRANTY AND THEY CANNOT DUPLICATE THE PROBLEM, DAMAGE TO VEHICLE WAS $700, AND VEHICLE WAS NOT DRIVEABLE. GENERAL TIRES 235/70/16 . TIRE COMPANIES CONTACTED AND,COULD NOT DUPLICATE THE PROBLEM. *AK

STEERING LINKAGES MAKE POPPING NOISES AT LOW SPEEDS & ON ROUGH ROADS. THE NOISE IS LOUDER WHEN TURNING WHEEL. DEVELOPED A LOT OF PLAY IN STEERING WHEEL. PROBLEM OCCURRED AFTER WARRANTY RAN OUT. WILL BE TAKING VEHICLE BACK TO DEALER. *AK

RECALL # 98V095000 FORD/LUGS: NUTS; OWNER NEVER RECEIVED 2ND RECALL NOTICE. WHEN SON WAS DRIVING THE TRUCK ABOUT 30-35 MPH, THE REAR WHEEL ON THE DRIVER'S SIDE ALMOST CAME OFF BECAUSE ALL THE LUGHS NUTS AND STUDS CAME OFF THE WHEEL EXCEPT ONE. *AK

LEFT FRONT TIRE FELL OFF WHILE DRIVING UNDER 5 MPH WHEN MAKING A TURN, AND AN ACCIDENT OCCURRED. DEALER IS NOT AWARE OF THE PROBLEM.

CENTER ARM REST MALFUCNTIONED.

RECALL # 98VV09500, WHEEL LUGS: NUTS: BOLTS.; RECALL HAS NOT BEEN REPAIRED ON THIS VEHICLE WHICH MAY CAUSE AN ACCIDENT. THE OCCUPANT WAS TRYING FOR ABOUT 4 MONTHS TO HAVE VEHICLE REPAIRED. DEALER CLAIMS IT STILL ON NATIONAL BACK ORDER. PLEASE PROVIDE FURTHER DETAILS. *AK

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH DRIVER'S SIDE AIR BAG. THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHILE GOING 35MPH. DRIVER'S AIR BAG FAILED TO DEPLOY. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK

CONSUMER IS HAVING A PROBLEM WITH THE STEERING. IT IS HARD TO MANAGE WHEN DOING 4MPH, THE TRUCK CARRIES TO THE LEFT OR RIGHT ON ITS ON., THE PROBLEM HAS CAUSED CONSUMER TO RUN OFF THE ROAD SEVERAL TIMES. DEALER HAS NOT BEEN CONTACTED. *AK