Page 41 of 56 · complaints 2,001–2,050 of 2,758

1997 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Vehicle Speed Control
Filed Feb 1, 2000CA

VEHICLE WAS RECALLED FOR THE THROTTLE LINKAGE. BUT MANUFACTURER SAID THAT THIS VEHICLE WAS NOT IN CLUDED IN THE RECALL. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Feb 1, 2000NY

BROUGHT VEHICLE IN TO COMPLY WITH RECALL. NO PROBLEMS PREVIOUS TO RECALL, AFTER RECEIVING VEHICLE BACK ALL PROBLEMS STARTED. RECALL WORK WAS NOT DONE PROPERLY. SCREWS WERE NOT REATTACHED TO COVERING OVER FAN BELT, OIL CHANGE AND NEW FILTER WERE NOT DONE ACCORDING TO RECALL. KNOCKING STARTED TO OCCUR IN ENGINE AFTER VEHICLE WAS RETURNED TO ME. CALLED DEALERSHIP BACK TO REPORT THE 2 SCREWS MISSING ANDA KNOCKING SOUND COMING FROM ENGINE. WAS TOLD TO STOP IN ON SAT. TO HAVE SOMEONE PUT IN THE MISSING SCREWS. RETURNED TO SHOP NOONE WAS AROUND TO DO THE WORK. WHILE DRIVING THE TRUCK SAT. THE ENGINE OIL LIGHTS UP. HAD TO FIND A STORE TO BUY OIL AND ADD TO CRANKCASE. HAD TO DO THIS TWICE THAT NIGHT. THE VEHICLE IS NOW AT THE DEALESHIP. I HAVE BEEN TOLD I NEED A NEW ENGINE. THEY WILL PUT IN A REBUILT ENGINE. I AM NOT SATISFIED WITH THIS SOLUTION. I FEEL THAT THEY HAVE RUINED MY TRUCK AND I WON'T FEEL SAFE AND SECURE IN IT ANYMORE. PLEASE CONTACT ME SO I CAN EXPLAIN FURTHER.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 31, 2000MO

WHILE VEHICLE SEATS IN RAIN OR HOT WEATHER AND UPON DEPRESSING BRAKES AT ANY TIME, BRAKES WOULD LOCK UP, CAUSING A SKID. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FUTHER INFORMATON. *AK

Suspension › Rear › Springs › Leaf Spring Assembly
Filed Jan 31, 2000VA

THERE IS A BROKEN REAR SPRING WHICH COULD CAUSE THE DRIVER TO LOSE CONTROL OF VEHICLE. DEALER HAS SEEN VEHICLE. RADIATOR, ENGINE MOUNTS AND HEAD GASKET HAVE ALL FAILED. OWNER PAID FOR REPAIRS. *AK *ML

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 31, 2000MO

THE BRAKES LOCK UP. AFTER IT HAS SAT OUT IN THE RAIN,YOU HAVE TO PUSH ON THE BRAKE PEDAL A FEW TIMES TO STOP THEM FROM LOCKING UP.THIS IS NOT A UNCOMMON PROBLEM.I HAVE TALKED TO OTHER OWNERS AND THEY HAVE THE SAME PROBLEM.*AK

Structure › Body › Door
Filed Jan 31, 2000UT

CRACK IN THE DOOR SHEET METAL AT THE LOWER REAR OF THE BELT MOULDING. SHEET METAL AT THE LOWER REAR OF THE BELT MOULDING. *AK

Suspension › Front › Springs › Torsion Bar
Filed Jan 28, 2000NC

WHILE PARKED, UNOCCUPIED AND NOT RUNNING, IN AN CLOSED GARAGE THE RIGHT SIDE TORSION BAR BROKE IN TWO. THE BREAK OCCURRED JUST BEHIND THE LOCATION WHERE THE TORSION BAR FITS INTO THE LOWER CONTROL ARM. AS A RESULT OF THIS FAILURE THE RIGHT FRONT SUSPENSION DROPPED APPROXIMATELY 8 - 10 INCHES. FROM EXAMINATION OF THE PART IT IS CLEAR FROM CORROSION IN THE BREAK THAT THE PART HAD BEEN CRACKED FOR SOMETIME BEFORE FINAL CATASTROPHIC FAILURE OCCURRED. WHILE THIS VEHICLE HAS JUST OVER 49K MILES, THEY HAVE BEEN PRIMARILY HIGHWAY MILES. THE VEHICLE HAS NEVER BEEN USED FOR TOWING AND HAS NEVER BEEN USED IN AN "OFF-ROAD" ENVIRONMENT. FORD HAS BEEN NOTIFIED AND IS WILLING TO REPAIR AT A DISCOUNTED PRICE. HOWEVER, THEY WILL NOT ACKNOWLEDGE THE EXISTANCE OF A PROBLEM. WHILE I HAVE SHOWN THE DEALER THE BROKEN PART, I AM RETAINING THE PART AND REFUSING REPAIRS AT THIS TIME DUE TO FORD'S LACK OF DEMONSTRATED CONCERN OVER THIS SITUATION. I HAS REGISTERED A CONPLAINT OVER THE PHONE WITH THE NHTSA. HOWEVER, I AM FILING THIS COMPLAINT TO DEMOSTRATE THE URGENCY OF MY CONCERN. IF THIS FAILURE HAD OCCURRED DURING HIGHWAY DRIVING, IT WOULD HAVE ALMOST CERTAINLY CAUSED AN ACCIDENT POSSIBLY CAUSING BODILY INJURY. REVIEWING COMPLAINTS LISTED ON THE NHTSA WEB PAGE I QUICKLY FOUND SEVERAL COMPLAINTS OF TORSION BAR FAILURE AND A NHTSA ACTION (PE98009). IF IT IS POSSIBLE, I WOULD LIKE TO OBTAIN A COPY OF THE RESULTS OF THAT ACTION. AT THIS TIME I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THIS VEHICLE AS WE

Structure
Filed Jan 27, 2000MI

VEHICLE EXPERIENCING PREMATURE STRUCTURAL CRACKS ON BOTH DRIVER AND PASSENGER DOORS, LOCATED ON THE RIGHT HAND SIDE OF THE WINDOW FRAME. *MJS

Suspension › Front
Filed Jan 26, 2000IN

I NOTICED THE TIRE RUBBING THE INSIDE OF TRUCK WHEN I WOULD TURN TO THE RIGHT. I CHECK THE FRONT TIRE AND SAW THAT IT WAS LOOSING ITS TREAD. I TOOK THE TRUCK INTO BURNSWORTH ZOLLARS AND TOLD THEM ABOUT THE PROBLEM, I ALSO TOLD THEM THAT IF YOU LET GO OF THE STEERING WHEEL THE TRUCK WOULD AUTOMATICAL GO THE RIGHT SIDE OF THE ROAD. I ALSO ASKED THEM TO CHECK THE TIE RODS AND BALL SOCKET JOINTS TO SEE IF THE WERE CAUSING THE PROBLEM. A DAY LATER I CALLED THEM TO FIND OUT WHAT WAS WRONG WITH THE TRUCK, THEY SAID THE HAD TO WELD THE TRUCK IN ORDER TO BRING THE TIRE BACK IN. THIS DOES NOT SOUND GOOD TO ME. I DONT THINK WELDING THE FRONT OF THE TRUCK IS GOING TO FIX THE PROBLEM. I ALSO CALLED FORD MOTOR CO. ABOUT IT. I ASKED THEM IF WELD DOES NOT HOLD UP AND IT CAUSED AN ACCIDENT WHAT THEY WOULD DO THEN, THE GUY I TALKED TO SAID THE INSURANCE ADJUSTER WOULD TELL ME WHO WAS AT FAULT. AND FORD SAID SAFETY COMES FIRST. I THOUGHT I SHOULD REPORT THIS BECAUSE I DONT KNOW WHAT CAUSED THE TIRE TO TOW IN, OR IF IT WAS THE FRAME OR AXEL THAT IS THE DEFECT OF THE TRUCK. ALL I KNOW IS THAT I DONT WANT TO DRIVE MY CHILDREN AROULD IN A TRUCK THAT IS HAVING THIS KIND OF PROBLEM. *AK

Suspension › Front › Springs › Torsion Bar
Filed Jan 24, 2000NC

WHILE VEHICLE WAS IN PARK RIGHT TORSION BAR BROKE, CAUSING THE FRONT END OF THE VEHICLE TO DROP. PLEASE GIVE ANY FURTHER DETAILS. *AK

Fuel System, Gasoline
Filed Jan 24, 2000CA

WHILE DRIVING IN NEIGHBORHOOD, WENT TO GROCERY STORE, PARKED THE VEHICLE IN DRIVEWAY, OPENED THE CAB DOOR AND SMOKE POURED OUT. STARTED THE CAR AND SMELLED GAS, TURNED VEHICLE OFF. LOOKED UNDERNEATH THE VEHICLE AND NOTICED GAS LEAKING. HAD THE VEHICLE TOWED TO DEALER. *AK

Unknown or Other
Filed Jan 24, 2000MN

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Structure › Body › Door
Filed Jan 24, 2000OH

DRIVER SIDE DOOR CRACKED IN SHEET METAL. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 22, 2000OH

WHILE BACKING OUT OF DRIVEWAY ONTO A STREET ENGINE STALLED OUT AND ALMOST CAUSED A COLLISION WITH ONCOMING VEHICLES. DEALER/MANUFACTURER NOTIFIED. *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Jan 22, 2000AR

THIS TRUCK BURNED DOWN A SHOP BUILDING ON 1-6-00. *AK

Structure › Body › Door
Filed Jan 21, 2000IL

FORD IS AWARE OF CRACKS IN THE DOOR SHEET METAL AT THE LOWER REAR OF THE BELT MOULDING OCCURRING IN THEIR 1997-1998 F-150/250 LD (LIGHT DUTY) VEHICLES. THEY HAVE ISSUED SPECIAL SERVICE MESSAGE #12071 TO THEIR DEALERS. MANY OF THE PEOPLE I KNOW WHO HAVE THESE VEHICLES ARE EXPERIENCING THE CRACKS. I NEED TO SPREAD THE WORD!

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Jan 20, 2000IN

WITH THE SWITCH ON/OFF WINDSHIELD WIPER/WASHER WOULD INTERMITTENTLY OPERATE. ALSO, DOOR AJAR LIGHT WOULD COME ON. *AK

Structure › Frame and Members
Filed Jan 19, 2000CA

WHAT I CONCERN ABOUT THE CRACKS ON THE DOORS OF THE F150 I HAVE SEEN ABOUT 20 TRUCKS WITH CRACKS OF 23 THAT HAVE CHECK . MY TRUCK IS OUT OF WARRANTY BUT I THINK FORD SHOULD RECALL ALL TRUCKS . *AK

Visibility › Windshield Wiper/Washer
Filed Jan 18, 2000OR

WHILE MAKING A TURN WINDSHIELD WIPERS WILL COME ON AND WASHER FLUID SPRAYS ALL OVER THE WINDSHIELD WHEN IT IS NOT RAINING. THIS IS UNSAFE ON A CURVY ROAD. ON A RAINING DAY AND MAKING A TURN, WINDSHIELD WIPERS WILL STOP. *AK

Suspension › Rear
Filed Jan 14, 2000IL

WHEN ACCELERATING TO TAKE OFF TRUCK JERKS AND CAUSES CONSUMER TO GO SIDEWAYS. MECHANIC SAID THAT IT WAS A PROBLEM WITH THE REAR END. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 13, 2000AK

BRAKE LINE FREEZING DUE TO EXHAUST PIPE BEING IN FRONT OF WHEELS (ALONGSIDE BRAKELINE). I BOUGHT A 97 F-150 7 MONTHS AGO. I RECENTLY NOTICED THAT IT'S INCREASINGLY DIFFICULT TO GET OUT OF MY DRIVEWAY SOME DAYS, THE TRUCK SMELLS TERRIBLE (LIKE SOMETHING BURNT) & MY GAS MILEAGE IS AWFUL. I HAVE BEEN RELEASING THE BRAKE, THE LIGHT IS OFF, THE PEDAL IS UP, BUT THE BRAKE APPARENTLY IS STILL ON. THE TIRES & RIMS ARE ICING UP, THE BRAKE SHOES ON THAT SIDE ARE CRUMBLING. THIS CAUSES POOR BRAKING CONDITIONS. I CALLED THE DEALERSHIP, I HAD BEEN TOLD TO WATCH FOR THIS PROBLEM, & HAD WANTED IT FIXED. ( I WOULD RATHER NOT FIND OUT HOW BAD THIS IS BY SOMETHING OR SOMEONE. ) IN FACT, THAT IS THE REASON THAT I WAS GIVEN WHEN I WAS TOLD THAT FORD WOULD FIX IT, UNTIL THEY SAW THE MILAGE ON THE VEHICLE, THEN THEY TOLD ME, NOPE WE WONT FIX IT, YOULL HAVE TO PAY US $700 (CDN) AS A "GOOD WILL GESTURE" FROM FORD. (THIS SEEMS A LITTLE STEEP!) & ALSO THEY THOUGHT I SHOULD BRING THE TRUCK IN SO THEY CAN MAKE SURE THAT THERES NO DAMAGE TO THE WHEELS OR BRAKES. IF THE BRAKES CAN FREEZE ON,... WHAT STOPS THEM FROM FREEZING WHEN THEY ARE NOT ON?? I'M TOLD THERE IS A GREAT DEAL OF HYDRAULIC PRESSURE THAT STOPS THIS FROM BEING AN ISSUE, BUT THE SYSTEM IS ONLY AS GOOD AS IT IS WEAKEST PART, & WHEN USING "BRUTE FORCE" TO BREAK THEM FREE, I WOULD THINK SOMETHING SOMEWHERE HAS GOT TO GIVE. IF THERE WERE SAFETY CONCERNS THAT WERE THE REASON THAT FORD WAS MAKING THE MODIFICATIONS WHILST THE VEHICLE WAS STILL U

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 12, 2000FL

NUMEROUS OCCASIONOF BRAKES (ABS) NOT STOPPING VEHICLE; THIS TIME, VEHICLE RAN INTO HOUSE. WALL KNOCKED DOWN. VEHICLE BEEN TO FORD DLR 3+ TIME RE: BRAKE SYS COMPLAINTS

Structure › Body › Door
Filed Jan 9, 2000MI

BOTH OF MY DOORS ARE CRACKED ON MY TRUCK AND I AM VERY CONCERNED ABOUT THIS ISSUE DUE TO THE CHANCES IF THIS VEHICLE WAS IN A ACCIDENT HOW SAFE WILL THE OCCUPANTS OF THE CAB BE WITH THE DOORS BEING CRACKED. IN MY OPINION AND MANY OTHERS THIS IS A VERY LARGE SAFTEY ISSUE THAT FORD DOES NOT WANT TO DEAL WITH. HOW ABOUT A LAWSUIT, MAYBE THIS WILL TAKE CARE OF THE PROBLEM? MAYBE THAT IS JUST WHAT IS NEEDED BEFORE ANYONE GETS SERIOUSLY HURT OR KILLED FROM FORDS INCOMPETENCE. *AK

Structure › Body › Door
Filed Jan 8, 2000PA

CRACKS IN DOOR, CAUSING PAINT TO CHIP. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 7, 2000IA

1ST, TRANSMISSION, WHEN AT THE SPEEDS OF 40 AND 45, HESITATES AND WANTS TO UPSHIFT AND DOWNSHIFT, THE BEHAIVOR IS NOT NORMAL AT ALL, AND I AM MAKING AN APPT. TO GET IT FIXED. 2ND, THE HIGH BEAM/ LOW BEAM SWITCH MUST BE FAULTY, AT TIMES THE LIGHTS WILL TOTALLY SHUT OFF. 3RD WHEN REFEULING, USUALLY ON A QUARTER TANK AND LESS WHEN TAKING OFF THE GAS CAP THERE IS ALOT OF PRESSURE BUILT UP IN THE TANK. 4TH THE INTERIOR LIGHTS WILL SOMETIMES COME ON WHEN EITHER DOOR IS OPENED, I HAVE TO SHUT THE DOOR AND REOPEN IT. *AK

Air Bags › FrontalCrash1 injured
Filed Jan 5, 2000IL

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. DEALER WILL INSPECT THE VEHICLE. *AK

Exterior Lighting › Brake Lights
Filed Jan 4, 2000PR

VEHICLE BEEN EXPERIENCING PROBLEM WITH BRAKE LIGHTS AND TURN SIGNALS FAILING TO OPERATE INTERMITTENTLY. PROBLEM HAS OCCURRED FOUR TIMES WITH A MONTH AND ALMOST CAUSED A VEHICLE COLLISION . DEALER WAS NOT CONTACTED AT THIS TIME. *AK

Power Train › Automatic Transmission
Filed Jan 4, 2000WA

WITH TRANSMISSION IN "D" TRAVELING AT A CONSTANT SPEED, SHIFTS BACK AND FORTH BETWEEN GEARS, THEN DISENGAGES. ALSO, WITH TRANSMISSION IN "D" WHEN ACCELERATING GENTLY IN 1ST GEAR, THE SHIFT INTO 2ND HAPPENS AFTER 2500 RPM.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Jan 2, 2000CA

THIS IS ONLY TO ALERT YOU TO MY PROBLEM AND THE PROBLEM OF THE MANY OTHERS I HAVE CAME ACROSS SEARCHING FOR BACKGROUND AS TO WHY MY DRIVERS DOOR LATCHES NO LONGER WORKS ON MY TRUCK. THIS HAS GOT TO BE OF SOME SAFTY CONCERN TO SOMEONE OTHER THAN ME I HOPE. *AK

Visibility › Windshield Wiper/Washer
Filed Dec 29, 1999TN

WINDSHIELD WIPERS COME ON UNEXPECTEDLY WHILE SWITCH IS IN OFF POSITION. THIS IS A SAFETY PROBLEM BECAUSE IN THE CASE OF MY FATHER'S RANGER, THE WASHER FLUID WOULD SPRAY UNEXPECTEDLY AS WELL, THEREBY SMEARING THE WINDSHIELD AND CAUSING LOSS OF VISIBILITY. BOTH OUR TRUCKS WERE DIAGNOSED WITH FAULTY MULTIFUNCTION SWITCHES. A RECALL FOR THIS PART SHOULD BE ISSUED AS THERE IS A HIGH NUMBER OF THE SAME COMPLAINTS LISTED ON THIS SITE FOR VARIOUS FORD VEHICLES CONTAINING THE SAME PART. *AK

Structure › Body › Door
Filed Dec 27, 1999MN

A CRACK DEVELOPED IN DRIVER'S SIDE DOOR BY THE WINDOW WHICH MAY DECREASE PROTECTION OF THE DOOR IF INVOLVED IN SIDE IMPACT CRASH. *AK

Structure › Body
Filed Dec 27, 1999TX

SHEET METAL HAS A CRACK CONSISTENT WITH OTHER 97-98 F150 MODELS. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Dec 23, 1999FL

IN PASSING A VEHICLE, THE ACCELERATOR STUCK. SPEEDS WENT PAST 90. THE BRAKES WOULD ONLY SLOW THE VEHICLE TO 70. FINALLY DOWNSHIFTING SLOWED THE CAR AND THE ACCELERATOR BECAME UNSTUCK. IF THERE HAD BEEN ANOTHER VEHICLE IN THE ROAD AHEAD, THE ONLY CHOICE WOULD HAVE BEEN TO DITCH THE VEHICLE. NO ONE SHOULD HAVE TO EXPERIENCE THIS TYPE OF FAILURES. *AK

Structure › Body › Door
Filed Dec 23, 1999OH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Visibility › Glass, Side/Rear
Filed Dec 23, 1999OH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Electrical System › Ignition › Switch
Filed Dec 17, 1999CA

THE IGNITION KEY CAN BE REMOVED WHEN THE VEHICLE IS IN MOTION. WHEN SHUTTING DOWN THE VEHICLE, THE ENGINE STOPS (OF COURSE), HOWEVER SOMETIME YOU CAN RESTART THE VEHICLE WITHOUT THE KEY. IN OTHER WORDS, I CAN NOT BE SURE THAT THE VEHICLE IS SECURE ALL THE TIME, SINCE THERE ARE TIMES WHEN IT WILL START AND RUN WITHOUT THE KEY IN THE INGNITION. *AK

Unknown or Other
Filed Dec 16, 1999AZ

THIS 1997 FORD F-150 TRUCK WAS PURCHASED IN NOVEMBER 1996 WITH 6,000 MILES FROM NATIONAL AUTO SALES. IN MAY 1999 WE NOTICED THE PAINT ON THE ROOF OF THE TRUCK WAS CHIPPING AWAY. THE PAINT IS GONE AND THE GRAY PRIMER IS NOW SHOWING IN AN 18 INCH AREA. WE TOOK THE VEHICLE TO OUR FORD DEALER (HOLMES TUTTLE FORD) AND WERE TOLD THAT THIS WAS NOT THE FIRST TIME THE TECHNICIAN HAD SEEN THIS PROBLEM AND THAT IT IS CALLED "CRAZING". HOWEVER, DUE TO THE MILEAGE IT WOULD NOT BE COVERED UNDER WARRANTY. WE THEN CONTACTED THE FORD CUSTOMER CARE CENTER AND WERE TOLD THE SAME THING, IT WAS OUT OF WARRAMTY AND WOULD NOT BE COVERED. THE VEHICLE IS PARKED IN COVERED PARKING AND IS ONLY DRIVEN ABOUIT THREE TIMES A WEEK. NO SAFETY DEFECT. *AK

Power Train › Automatic Transmission
Filed Dec 15, 1999TX

TRANSMISSION STARTED SLIPPING AND THEN THE TRANSMISSION SHIFTED INTO NEUTRAL WHILE DRIVING. THE TRANSMISSION WOULD NOT CHANGE INTO PASSING GEAR. IT KEPT SLIPPING BACK TO NEUTRAL. HAD TO HAVE TRANSMISSION REPLACED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Dec 14, 1999CA

NO REAR AXLE BRAKES IN EMERGENCY STOP ATTEMPT, RESULTING IN CRASH. *AK

Structure › Frame and Members
Filed Dec 12, 1999GA

CRACK IS VISIBLE VERY CLEARLY ON DRIVERS SIDE. THE CRACK IS JUST APPEARING ON THE PASSENGER SIDE. DONT REALLY KNOW WHEN THE CRACKS APPEARED, HEARD ABOUT THE PROBLEM AND JUST WENT TO SEE IF IT WAS ON MY VEH.

Vehicle Speed Control › Accelerator Pedal
Filed Dec 10, 1999GA

ON OCCASION THE GAS PEDAL STICKS AND THERE IS A LOSS OF THROTTLE CONTROL. THE PROBLEM IS INTERMITTENT AND OCCURS AT VARIOUS SPEEDS. *AK

Electrical System
Filed Dec 10, 1999IN

THE GENERIC ELECTRONIC MODULE WILL CAUSE THE POWER WINDOWS/INTERIOR LIGHTS, AND THE ENTIE WINSHIELD WIPER SYSTEM TO FAIL. THE WEBB FORD DEALERSHIP WAS CONTACTED, AND WOULD NOT REPLACE THIS MODULE FREE OF CHARGE BECAUSE THE TRUCK WAS A FEW THOUSAND MILES OVER WARRANTY, EVEN THOUGH IT WAS ONLY 2 AND A HALF YEARS OLD. I FEEL THAT THIS IS NOT A WEAR AND TEAR ITEM AND SHOULD BE REPLACED AS A MATTER OF SAFETY . AS A MATTER OF FACT, THEY CHARGED AND EXTRA HOUR (2 TOTAL) OF DIAGNOSTIC LABOR THAN OTHER DEALERSHIPS THAT WERE CONTACTED. THE CUSTOMER ASSISTANCE HOTLINE WAS CONTACTED, AND THEY DID NOT KNOW OF ANY PROBLEMS WITH THIS MODULE. HOWEVER, I DID FIND OUT FROM THE NHTSTA THAT THERE WAS A SERVICE BULLETIN. I FEEL THAT THERE SHOULD BE SOME RESPONSIBILITY ACCEPTED BY EITHER THE DEALERSHIP OR THE MANUFACTURER, FORD.

Structure › Body › Door
Filed Dec 10, 1999IA

STRESS CRACK ON THE DRIVER SIDE DOOR COLUMN ABOVE THE CURVE OF THE WINDOW UNDER THE RUBBER INTO THE DOOR SKIN

Visibility › Windshield Wiper/Washer › Motor
Filed Dec 8, 1999MI

WINDSHIELD WIPERS COME ON BY THEMSELVES, CAUSING A DISTRACTION TO DRIVER. DEALER CLAIMS SWITCH AND MODULE NEED TO BE REPLACED. 2. TAILPIPE LOCATED TO IN FRONT OF PASSENGER'S REAR WHEEL CAUSING EXHAUST TO CORRODE WHEEL AND LUGS: NUTS. DEALER WILL NOT CHANGE LOCATION OF EXHAUST. *AK

Equipment › Mechanical › Carrier/Rack
Filed Dec 6, 1999LA

WHILE BACKING OUT OF THE DRIVEWAY, THE CABLE HOLDING THE SPARE TIRE SNAPPED ALLOWING TIRE TO FALL FROM THE CARRIER UNDER THE TRUCK. THE DEALER WAS PHONED ABOUT THE PROBLEM. PROBLEM WILL BE CORRECTED AT OWNER'S EXPENSE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK *YC

Structure › Body › Door
Filed Dec 6, 1999CT

BOTH DRIVER AND PASSENGER DOORS ARE CRACKING ON WINDOW BEZEL JUST ABOVE LOWER REAR CORNER OF WINDOWS. POTENTIAL FOR STRUCTURAL FAILURE OF PASSENGER SAFETY CAGE DURING COLLISION. FORD IS AWARE OF PROBLEM. REDESIGNED DOORS FOR '99 MODEL YEAR. WILL REPLACE DOORS ON VEHICLES STILL UNDER WARRANTY. FORD REFUSES TO ACKNOWLEDGE SAFETY ISSUE AND WILL NOT ACCEPT RESPONSIBILITY FOR THEIR DESIGN ERROR.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 6, 1999OH

BRAKE SENSOR FAILED CAUSING LOSS OF BRAKES. MJS

Structure › Body › Door
Filed Dec 1, 1999CA

FRONT DOORS DRIVER AND PASSENGER DOORS HAVE CRACKS IN THE STRUCTURE OF THE DOOR

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 30, 1999KY

ENGINE KNOCK AT COLD START UP--FORD TO REPLACE ENGINE.-A/C HAS A MUSTY SMELL AT START UP, DEALER HAS SPRAYED IT 4 TIMES, AND STILL HAS THE SAME SMELL. *AK

Vehicle Speed Control › Cables
Filed Nov 29, 1999AR

THROTTLE STUCK AND VEHICLE ACCELERATED FORWARD. DRIVER COULD NOT MAKE THE VEHICLE SLOW DOWN BY APPLYING THE BRAKES. DRIVER HAD TO DOWNSHIFT GEARS IN ORDER TO STOP VEHICLE. DEALER COULD FIND THE CAUSE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Ford F-150 → · Every F-150 year → · How the figures are calculated →