Page 3 of 56 · complaints 101–150 of 2,758

1997 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Fuel System, Gasoline
Filed Feb 2, 2012133,000 milesFL

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE DEALER REPAIRED THE FUEL STRAPS UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING), BUT THE DEFECTIVE STRAPS CREATED A HOLE IN THE FUEL TANK AND CAUSED A FUEL LEAK. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS BECAUSE THE FUEL TANK WAS NOT INCLUDED IN THE RECALL. THE FUEL TANK WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 133,000.

Fuel System, Gasoline
Filed Jan 26, 2012118,123 milesMI

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING), THE FUEL TANK DEVELOPED A LEAK. AN AUTHORIZED DEALER VERIFIED THAT THE LEAK DEVELOPED WHILE PERFORMING THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 118,123.

Fuel System, Gasoline
Filed Jan 22, 2012128,225 milesVA

NOTICED FUEL TANK LEAKING. DEALERSHIP SAID LEAK WAS AT THE STRAP. TANK WAS REPLACED AT OWNERS EXPENSE. ON SEPT. 21, 2011 REPLACED FUEL TANK STRAPS UNDER RECALL 11V385000. IN OCTOBER 2011 I WROTE TO A LETTER TO FORD ASKING THEM TO CONSIDER THE RELATIONSHIP OF REPAIRS. IN JANUARY 2012 I RECEIVED A LETTER STATING "THE REPAIR WAS NOT RELATED TO THE RECALL". AFTER REVIEWING COMPLAINTS POSTED ON THIS WEBSITE, I AM CLEARLY NOT ALONE. *TR

Engine and Engine Cooling
Filed Jan 1, 2012224,043 milesWA

ENGINE FRONT COVER GASKET FAILED IN LINE WITH RECALL 99B29. FORD DOES NOT INCLUDE MY TRUCK BUILT 1997 IN RECALL CAMPAIGN INDICATING THE ORIGINAL RECALL HAS BEEN INADEQUATE. *TR

Fuel System, Gasoline
Filed Dec 30, 2011246,000 milesPA

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT ONE OF THE FUEL STRAPS FRACTURED FROM THE FUEL TANK AND CAUSED THE TANK TO HANG ABNORMALLY FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM GASOLINE: TANK: ASSEMBLY: MOUNTING) AND RECEIVED REPAIRS UNDER THE RECALL HOWEVER, THE FUEL TANK CONTINUED LEAKING FUEL AND THE MANUFACTURER REFUSED TO REPLACED THE TANK. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 246,000.

Fuel System, Gasoline
Filed Dec 26, 201186,335 milesOH

REAR SPRINGS, REAR BUCKLE REAR SPRINGS WERE COMPLETELY RUSTED THROUGH. GARAGE THAT REPAIRED THE ITEMS INDICATED THAT THEY HAVE FIXED A VERY LARGE AMOUNT OF FORD TRUCKS WITH THE SAME ISSUES. THIS SEEMS TO BE AN ISSUE THAT WARRANTS SOME INVESTIGATION. NOTE THAT THE TRUCK GASOLINE TANKS ALSO RUSTED THROUGH, FAILED AND RESULTED IN THE TANK FALLING OUT OF THE TRUCK WHILE UNDERWAY. THIS WAS FIXED, ALBIET AFTER 3 YEARS, BY A FORD RECALL THAT WAS INITIATED THIS YEAR. *TR

Fuel System, Gasoline
Filed Dec 23, 2011220,000 milesWV

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE SPARE TIRE CABLE, EXHAUST SYSTEM MANIFOLD, FUEL TANK STRAP, BRAKE LINE, BOLTS, ERG VALVE, AND THE FRAME WERE RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED TO BUY THE VEHICLE BACK OR PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 220,000 AND THE CURRENT MILEAGE WAS 322,000.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Dec 20, 2011NJ

1997 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL AND FUEL TANK *TGW THE CONSUMER STATED HE FIRST NOTICED THE PROBLEM WHEN HE SMELLED GASOLINE JUST AFTER PULLING INTO A PARKING LOT. UPON INVESTIGATION, HE NOTICED GAS ON THE TOP HALF OF THE GAS TANK ON THE DRIVER'S SIDE. ALARMED, HE LOOKED FOR THE CAUSE AND NOTICED THAT ONE GAS TANK STRAP WAS BROKEN AND THE TANK HAD FALLEN AND WAS HANGING DOWN AT AN ANGLE. THE CONSUMER THEN RECEIVED A LETTER FROM FORD INFORMING HIM OF A RECALL, BUT FORD WOULD NOT AUTHORIZE THE DEALER TO REPLACE THE DAMAGED FUEL TANK, BUT ONLY THE STRAPS. IT WAS VERIFIED BY THE DEALER, THAT THE TOP OF THE TANK WAS LEAKING. HOWEVER, FORD STILL REFUSED TO REPLACE THE TANK. *JB

Fuel System, Gasoline
Filed Dec 13, 2011170,000 milesMN

I OWN A 1997 FORD F150 IN WHICH I NOTICED GAS LEAKING AS I WOULD FILL THE TANK. I FIRST NOTICED IT IN JULY AND IT PROGRESSIVELY GOT WORSE. I HEARD THAT FORD WAS SOON SENDING OUT A RECALL FOR REPLACING GAS TANK STRAPS ON VEHICLES SUCH AS MINE. SO I WAITED UNTIL A RECALL WAS SENT TO ME BEFORE ATTEMPTING TO ADDRESS A FIX ON THE LEAK. WHEN I TOOK MY F150 TO THE FORD SERVICE MECHANICS IN OCTOBER, I WAS INFORMED THAT IT WAS THE FILLER NECK FOR THE TANK THAT WAS CORRODED AND THAT THIS WAS NOT PART OF THE RECALL. THEY COULD REPLACE THE STRAPS, BUT ONE OF THE STRAPS WAS BY THE SKID PLATE AND IT WOULD DO NO GOOD TO REPLACE THAT ONE, AS THE SKID PLATE WAS HOLDING THE TANK, AND THE OTHER STRAP WAS NOT IN BAD CONDITION. I WOULD HAVE TO PAY FOR THE REPLACEMENT OF THE FILLER TANK ON MY OWN WITHOUT COVERAGE FROM FORD. AND....BY THE WAY....THE FILLER NECK IS NO LONGER MANUFACTURED, SO THE FORD SERVICE GROUP WOULD HAVE TO ORDER ANOTHER COMPONENT AND DO SOME FABRICATION TO REPLACE MY FILLER NECK. I ASKED THE SERVICE TECH WHY MY GAS TANK WASN'T CORRODED, NOR WERE THE STRAPS VERY CORRODED, BUY MY FILLER NECK, WHICH WAS UP UNDER THE TRUCK BOX BODY WAS THE PART THAT WAS CORRODED AND LEAKING. THIS WAS CLEARLY A SAFETY HAZARD, BUT NOT COVERED AS A DEFECT BY FORD.THE TECH GAVE ME HIS OPINION THAT THERE WAS A DESIGN FLAW FOR MY PARTICULAR MODEL IN RELATION TO THE WHEEL WELL, SUCH THAT WHEN DRIVING THROUGH SNOW AND SALT, THE TIRES WOULD OVERSPRAY SNOW AND SALT UP UNDER THE WHEEL WELL AND ONTO HOLDING AR

Fuel System, Gasoline
Filed Dec 9, 2011112,000 milesPA

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT HE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). AFTER TAKING HIS VEHICLE INTO THE DEALER, THEY ADVISED HIM THAT THE FUEL TANK WAS RUSTED AND HAD STARTED TO LEAK. THEY REFUSED TO DO ANY REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline
Filed Dec 8, 2011143,000 milesMA

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND CONTACTED THE DEALER TO SECURE AN APPOINTMENT FRO RECALL REPAIRS. THE DEALER THEN ADVISED THAT THEY WERE ONLY SERVICING THOSE VEHICLES THAT HAD EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 143,000. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline
Filed Dec 2, 2011260,000 milesCT

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT THE FUEL STRAPS WERE CORRODED AND CAUSED THE FUEL TANK TO CORRODE AND LEAK. THE DEALER ADVISED THE CONTACT THAT THE FUEL TANK WOULD NOT BE REPLACED UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 260,000.

Fuel System, Gasoline
Filed Nov 28, 2011OH

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE PARKED, THE CONTACT SMELLED AN ODOR OF FUEL AND NOTICED FUEL LEAKAGE NEAR THE DRIVER'S SIDE FUEL TANK STRAP, WHICH WAS COMPLETELY FRACTURED. THE FUEL TANK WAS DAMAGED DUE TO THE FAULTY FUEL TANK STRAPS. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING); HOWEVER THE CONTACT STATED THAT THE FUEL TANK REPLACEMENT SHOULD ALSO BE INCLUDED IN THE RECALL. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

Structure › Body
Filed Nov 28, 2011170,000 milesWV

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Service Brakes, Hydraulic
Filed Nov 18, 201185,000 milesTX

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT WAS DRIVING 60 MPH WHEN HE TRIED TO ENGAGE THE BRAKES AND THE PEDAL WAS DEPRESSED ABNORMALLY INTO THE FLOORBOARD. THE CONTACT MENTIONED THAT HE HAD TO SHIFT INTO NEUTRAL TO ENGAGE THE EMERGENCY BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES RUPTURED AS A RESULT OF CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 86,500.

Service Brakes, Hydraulic
Filed Nov 14, 201132,000 milesNC

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THE BRAKES WOULD SQUEAK AND THE VEHICLE WOULD EXPERIENCE AN INCREASED STOPPING DISTANCE WHEN THEY WERE APPLIED AT LOW SPEEDS. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE CONTACT REPLACED ALL OF THE BRAKE COMPONENTS, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 32,000.

Fuel System, Gasoline
Filed Nov 8, 2011160,000 milesIL

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT BOTH FUEL TANK STRAPS FRACTURED AND CAUSED DAMAGE TO THE FUEL TANK FILLER NECK. THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN ID 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING. THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Nov 8, 2011IA

1997 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL REPAIR *TGW THE CONSUMER STATED THE DEALER SHOULD COVER THE COST OF THE NEW TANK AND LABOR. *JB

Structure › Body
Filed Nov 7, 201184,000 milesTX

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE EMITTED A LOUD, ABNORMAL NOISE WHEN DRIVING AT VARIOUS SPEEDS 5 MPH AND ABOVE. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE SPARE TIRE WAS FRACTURED FROM THE HARNESS AND A CABLE WAS ALSO FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND HE CURRENT MILEAGES WERE APPROXIMATELY 84,000. THE CONSUMER STATED THE CABLE HOLDING THE SPARE TIRE BROKE WHILE DRIVING. THE SPARE TIRE FELL TO THE GROUND. UPDATED 01/19/12

Air Bags › FrontalCrash
Filed Nov 3, 2011MN

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT WAS DRIVING 30 MPH WHEN HE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT WAS NOT INJURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 130,000. UPDATED 12/16/11 *BF UPDATED 12/23/11

Fuel System, Gasoline
Filed Nov 1, 2011113,628 milesCT

TL* THE CONTACT OWNS A 1997 FORD F-150. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT FUEL WAS LEAKING NEAR THE REAR STRAP OF THE FUEL TANK. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE FUEL TANK WAS NOT COVERED UNDER THE RECALL. THE CONTACT STATED THAT THE CORRODED STRAPS FRACTURED WAS WHAT CAUSED THE FAILURE AND THE MANUFACTURER SHOULD REPLACE THE FUEL TANK AS WELL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,628.

Fuel System, Gasoline
Filed Nov 1, 2011168,000 milesPA

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO REFUEL THE VEHICLE, FUEL WOULD LEAK OUT ONTO THE GROUND. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 168,000. THE VIN WAS UNAVAILABLE.

Electrical SystemFire
Filed Oct 31, 2011240,000 milesMI

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE IGNITED INTO FLAMES FROM UNDER THE HOOD WHILE PARKED AND SHUT OFF. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 240,000.

Fuel System, Gasoline
Filed Oct 28, 2011239,000 milesMI

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE REFUELING, THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR FUEL TANK STRAP WAS FRACTURED DUE TO CORROSION AND APPROXIMATELY ONE GALLON OF FUEL SPILLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND WOULD BE REPAIRED. AFTER THE RECALL REPAIR, THE CONTACT NOTICED FUEL CONTINUED TO LEAK FROM THE FUEL TANK NECK. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE TECHNICIAN STATED THAT THE FUEL TANK NECK WAS FRACTURED. THE TECHNICIAN STATED THAT THE FUEL TANK WOULD HAVE TO BE REPLACED BUT WAS NOT COVERED UNDER THE RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 239,000.

Fuel System, Gasoline
Filed Oct 27, 2011126,000 milesMO

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE RUSTED STRAPS ALSO CONTRIBUTED TO THE CORRODING OF THE FUEL TANK, CREATING HOLES IN THE TANK. THE CONTACT WAS ALSO INFORMED THAT REPAIRS TO THE FUEL TANK WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 126,000.

Fuel System, Gasoline
Filed Oct 25, 2011150,000 milesMA

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT RECEIVED NHTSA RECALL NOTICE 11V385000 ( FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND THE RECALL WAS REPAIRED BY THE DEALER. APPROXIMATELY TWO WEEKS LATER, THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING. THE DEALER WAS NOTIFIED OF THE FAILURE; HOWEVER, THEY DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 150,000.

Fuel System, Gasoline
Filed Oct 20, 201111,612 milesMO

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING), THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. AFTER INSPECTING THE VEHICLE, THE DEALER ADVISED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT CALLED MANUFACTURER TO COMPLAIN ABOUT THE DEALER NOT HAVING THE PARTS AND THE MANUFACTURER ADVISED THAT THE DEALER SHOULD HAVE THE PARTS READILY AVAILABLE. THE DEALER THEN STATED THAT THE MANUFACTURER HAD TO SEND THE PARTS IN ORDER FOR THE RECALL TO BE COMPLETED. THE MANUFACTURER SENT THE PARTS FOR THE RECALL. THE FAILURE MILEAGE WAS 11,612.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Oct 19, 2011NY

1997 FORD F150. CONSUMER WRITES IN REGARDS TO A RECALL RELATED TO STRAPS ON GAS TANK *TGW THE CONSUMER STATED THE FUEL TANK WAS LEAKING DUE TO RUST. THE CONSUMER STATED HE SHOULDN'T HAVE TO PAY TO HAVE THE TANK REPLACED, SINCE THE PROBLEM WAS DUE TO A RECALL DEFECT. *JB

Fuel System, Gasoline
Filed Oct 19, 2011116,000 milesOH

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED WHERE HE WAS INFORMED THAT THE FUEL TANK WAS LEAKING GASOLINE WHICH INCLUDED THE ONE HUNDRED DOLLARS THAT WAS PLACED INTO THE TANK THE PREVIOUS DAY. THE DEALER ADVISED THE CONTACT THAT THE TANK NEEDED TO BE REPLACED; HOWEVER, THEY WOULD NOT COVER THE COST SINCE IT WAS NOT A PART OF THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 116,000.

Vehicle Speed ControlFire
Filed Oct 17, 2011150,000 milesKY

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED NEXT TO A RESIDENTIAL GARAGE. LATER THAT NIGHT, THE CONTACT DISCOVERED THE VEHICLE ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND THEY ADVISED HIM THAT THE FIRE COULD HAVE BEEN CAUSED BY THE CRUISE CONTROL SWITCH. THE VEHICLE WAS TOWED TO A GARAGE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO IMMEDIATE ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 150,000.

Fuel System, Gasoline
Filed Oct 14, 2011162,000 milesOH

TL* THE CONTACT OWNS A 1997 FORD F150. WHILE DRIVING APPROXIMATELY 15 MPH, A STRONG GASOLINE FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE CONTACT NOTICED A RAPID DECREASE IN THE FUEL LEVEL DISPLAYED ON THE FUEL GAUGE. THERE WAS A RECALL RELATED TO THE RECALL DEFECT UNDER NHTSA CAMPAIGN 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING). THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR THE RECALL REPAIR. THE FUEL TANK WAS DAMAGED AS A RESULT TO CORROSION AND THE DEALER STATED THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Oct 14, 2011150,000 milesMA

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

Fuel System, Gasoline
Filed Oct 13, 201190,000 milesWV

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED AFTER RECEIVING A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 11V385000(FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING), THE VEHICLE WAS REPAIRED. SHE NOTICED THAT THERE WAS A LEAK COMING FROM THE VEHICLE ALONG WITH A STRONG ODOR AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THERE WAS A LEAK IN THE FUEL TANK WHERE THE OLD STRAPS WERE REMOVED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Oct 12, 201154,782 milesNE

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT FUEL TANK STRAP WAS DETACHED FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE FRONT FUEL TANK STRAP HAD FRACTURED DUE TO CORROSION AND THE REAR STRAP WAS SEVERALLY CORRODED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 54,782. UPDATED 11/17/11 *BF UPDATED 11/30/11

Fuel System, Gasoline
Filed Oct 12, 2011244,000 milesOH

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT THE FUEL STRAPS FRACTURED, CAUSING THE FUEL TANK TO DETACH FROM THE VEHICLE, DAMAGING THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE FUEL STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING), BUT THE DEALER ADVISED THAT THE FUEL TANK AND FILLER NECK WERE NOT INCLUDED IN THE RECALL REPAIR AND WOULD BE AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO KEEP THE RECEIPTS FOR THE REPAIRS AT HIS EXPENSE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 244,000.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Oct 7, 2011122,000 milesOH

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A LOUD NOISE WAS HEARD FROM UNDER THE VEHICLE. THE CONTACT THEN DISCOVERED THAT THE FUEL TANK HAD DETACHED FROM THE VEHICLE AND SPILLED ONE HALF GALLON OF FUEL. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED HIM THAT THE TANK WAS SEVERELY RUSTED AND THAT THE STRAPS WERE FRACTURED AND CORRODED AS WELL. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WOULD NOT REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BECAUSE THE FUEL TANK WAS ENTIRELY TOO CORRODED TO REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. UPDATED 03/07/12

Fuel System, Gasoline
Filed Oct 7, 2011126,000 milesOH

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED WHILE DRIVING 25 MPH, THE FUEL TANK STRAPS FRACTURED, CAUSING THE FUEL TANK TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO REFUSED TO REPAIR THE VEHICLE DUE TO RUST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 126,000.

Fuel System, Gasoline
Filed Oct 6, 2011170,000 milesWI

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 1V385000(FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). PRIOR TO THE CONTACT RECEIVING THE NOTICE, HE HAD ALREADY PERFORMED THE RECALL REMEDY BECAUSE HE HAD ENCOUNTERED THE FAILURE. THE FAILURE ALSO CAUSED DAMAGE TO THE FUEL TANK VENT. AFTER DISCUSSING THE FAILURE WITH THE MANUFACTURER, THEY AGREED TO REIMBURSE HIM FOR THE COST OF REPAIRS TO THE STRAPS BUT NOT FOR THE VENT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

Seats
Filed Oct 6, 2011150,000 milesMI

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT WAS DRIVING 25 MPH WHEN THE LATCH ON THE DRIVER SEAT FRACTURED, CAUSING THE SEAT TO FALL BACKWARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Oct 5, 2011241,403 milesIL

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE FUEL INLET PIPE WAS LEAKING FUEL AT THE FRAME NEAR THE FUEL TANK STRAPS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) BUT WAS ADVISED BY THE DEALER THAT ONLY THE FUEL TANK STRAPS WOULD BE REPLACED UNDER THE RECALL, NOT THE INLET PIPE. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THEY WOULD ONLY COVER THE FUEL TANK STRAP REPAIR AND OFFERED NO FURTHER THE CONSUMER STATED THE RECALL DOES NOT COVER AND RELATED PROBLEMS BEYOND THE CATASTROPHIC LOSS OF THE FUEL TANK. THE CONSUMER FIRST NOTICED A LEAK WHEN FILLING THE VEHICLE WITH FUEL. HE FOUND THAT THE REAR TANK STRAP HAD RUSTED APART AND THAT A PORTION OF IT WAS MISSING. THE REAR STRAP IS LOCATED VERY CLOSE TO THE FILLER TUBE AREA AND THE FILLER TUBE CONTACTED THE FRAME. UPDATED 10/21/11

Fuel System, Gasoline
Filed Oct 5, 2011149,000 milesIN

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRING TO THE FUEL TANK STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) BUT NOT FOR THE FUEL TANK ITSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE DEALER ONLY REPAIR THE FUEL TANK STRAPS AND NOT THE FUEL TANK. THE FAILURE MILEAGE WAS 149,000.

Fuel System, Gasoline
Filed Sep 30, 2011245,492 milesMI

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE DEALER REFUSED TO REPAIR THE DEFECT BECAUSE THE CROSS MEMBER WAS RUSTED, CAUSING THE FUEL TANK TO HANG ABNORMALLY. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 245,492.

Fuel System, Gasoline
Filed Sep 27, 2011246,000 milesMI

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE DEALER ADVISED THAT THEY WERE UNABLE TO PERFORM THE RECALL REPAIRS DUE TO THE FRAME EXHIBITING EXCESSIVE RUST. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CONTACT BELIEVED THAT THE RUST WAS DUE TO A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 246,000. THE VIN WAS NOT AVAILABLE.

Fuel System, Gasoline
Filed Sep 27, 2011246,000 milesMI

FUEL TANK STRAP MOUNT RUSTED AND CAUSED THE STRAP TO COME THROUGH THE MOUNT. THE FUEL TANK WAS HANGING BY THE FRONT STRAP. TOOK IT TO THE FORD DEALERSHIP FOR THE RECALL AND WAS INFORMED ONLY THE STRAPS WERE RECALLED. TRUCK IS STILL AT THE FORD DEALERSHIP WAITING FOR THE RECALL TO BE DONE. THIS COULD RESULT IN THE SAME OUTCOME AS A STRAP BREAKING. *TT

Electrical SystemFire
Filed Sep 27, 2011118,000 milesSD

MY 1997 FORD F150 STARTED ON FIRE IN THE PARKING LOT OF MY EMPLOYER, FIFTEEN MINUTES AFTER I PARKED THE VEHICLE FROM A 5 MILE ROUND TRIP. THE FIRE STARTED UNDER THE HOOD AND QUICKLY MOVED INTO THE CAB OF THE TRUCK BEFORE THE FIRE DEPARTMENT PUT OUT THE FIRE. WHEN INSPECTING THE ENGINE AREA WITH THE FIRE DEPARTMENT, THE EXACT AREA OF WHERE THE FIRE STARTED COULD NOT BE DETERMINED. LUCKILY, NO ONE, INCLUDING MYSELF, WAS INJURED, AND THE VEHICLE WAS NOT IN OUR HOME WHEN IT STARTED ON FIRE. I WOULD LIKE TO HAVE THE VEHICLE INSPECTED, AND IF NECESSARY, SEEK RECOURSE, BUT I DON'T KNOW HOW TO PROCEED. *TT

Fuel System, Gasoline
Filed Sep 23, 2011110,000 milesNY

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE OUTSIDE OF THE VEHICLE. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND NOTICED ONE OF THE FUEL TANK STRAPS WAS COMPLETELY CORRODED. THE FUEL TANK LEAKED A SUBSTANTIAL AMOUNT OF FUEL AND IN ORDER TO RESUME IN OPERATION BOTH OF THE FUEL TANK STRAPS WERE SECURED TEMPORARILY WITH ROPE. MOST RECENTLY, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING). THE CONTACT WAS DISPLEASED WITH THE RECALL REPAIRS BECAUSE IT FAILED TO INCLUDE THE REPLACEMENT OF THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Fuel System, Gasoline
Filed Sep 21, 201187,000 milesNY

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT MADE A PREVIOUS REPAIR TO THE RUSTED FUEL TANK STRAPS. AFTER THE VEHICLE SAT IDLE FOR TWO WEEKS, THE CONTACT NOTICED FUEL LEAKING FROM UNDER THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE DEALER TO HAVE THEM REPAIR THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 87,000.

Fuel System, Gasoline
Filed Aug 23, 2011325,000 milesMI

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE REFUELING THE VEHICLE THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE FUEL TANK STRAP WAS FRACTURED AND THE VEHICLE WAS LEAKING FUEL. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE VEHICLE HAD A SKID PLATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 325,000.

Fuel System, Gasoline
Filed Aug 20, 2011124,000 milesKY

WHILE FUELING MY TRUCK I NOTICED THE SMELL OF GASOLINE, AFTER STEPPING BACK AND EXAMINING THE SITUATION, I FOUND THAT I WAS LEAKING GAS ONTO THE GROUND, I TOOK MY TRUCK TO A LOCAL MECHANIC THAT FOUND THE PROBLEM TO BE A RUSTED OUT FILLER TUBE, HAD THAT REPLACED AND THEN AGAIN WENT TO GET GAS, AGAIN, I HAD GAS LEAKING TO THE GROUND, THINKING IT MAY HAVE BEEN AN ISSUE WITH THE GAS TANK STRAPS, THAT I FOUND TO HAVE BEEN RECALLED, I HAD THOSE CHECKED, ONE STRAP IN FACT WAS GONE, BUT SINCE HAVING A SKID PLATE WAS TOLD NO FURTHER ACTION TO BE TAKEN AT THIS TIME, ALSO WHILE INSPECTING THE STRAPS I WAS TOLD THAT I HAD TWO LEAKS ON MY GAS TANK, ONE ON TOP AND ONE AT A PINCH-WELD, AT THAT TIME I ASKED THAT I CANT EVEN HAVE MY TANK REPLACED BECAUSE FORD HAS NO STRAPS AVAILABLE TO REPLACE THE NEW TANK WITH. I AM CURIOUS AS TO WHY THIS FUEL STORAGE SYSTEM IS HAVING SUCH A PROBLEM WITH THE COMPONENTS RUSTING AS BADLY AS THEY ARE? IF THERE IS A PROBLEM WITH THE MATERIALS USED FOR THE STRAPS ON THE GAS TANKS, CAN THERE BE ALSO A PROBLEM WITH THE MATERIALS TO THE REST OF THE FUEL SYSTEM?

Engine and Engine Cooling
Filed Aug 18, 2011100,000 milesCO

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STARTED THE VEHICLE AND A SPARK PLUG EJECTED FROM THE HEAD OF THE ENGINE. THE CONTACT SHUT THE VEHICLE OFF AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC. THE LOCAL MECHANIC CONFIRMED THE BLOWN SPARK PLUG AS WELL AS A COIL, AND ADVISED REPLACING THE ENGINE. THE CONTACT CALLED THE MANUFACTURER TO ORDER THE NECESSARY PARTS FOR REPAIRS AND THE MANUFACTURER ADVISED THAT THERE WERE ONLY TWO ENGINE HEADS AVAILABLE IN THE COUNTRY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT BELIEVED THE VEHICLE TO BE UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Ford F-150 → · Every F-150 year → · How the figures are calculated →