2021 Ford F-150 Hybrid complaints

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Deafening pulsing noise coming from all speakers , volume button did not turn it off. Shut truck and locked it and did not stop the noise. Unplugged battery and did not stop noise. After about 15 minutes it stopped. Got into truck and there was an electrical burning smell. I have recorded the noise on video. Big safety concern, if the noise happened while I was moving I might have crashed. My ears were ringing for awhile after the incident.

Noise coming from driver's side wheel. Removed the wheel and the axle bolt and washer fell out. The bolt had broken completely off. https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/index107/

UNKNOWN MY 2021 FORD F-150 POWERBOOST HYBRID CAUGHT ON FIRE ON FEBRUARY 03, 2023. THE TRUCK WAS NOT RUNNING AND FORTUNATELY I HAD IT IN MY DRIVEWAY BECAUSE I WAS HEADING OUT OF TOWN FOR THE WEEKEND. IT STARTED UNDER THE DRIVERS SEAT. THE FIRE WAS SO INTENSE THE FIRE DEPARTMENT HAD TO BE CALLED TO PUT IT OUT. IF THE TRUCK WOULD HAVE BEEN IN THE GARAGE IT WOULD HAVE EASILY BURNED MY HOUSE DOWN. MY INSURANCE COMPANY SENT OUT A FIRE INVESTIGATOR AND HE CONCLUDED IT WAS DEFINITELY SOMETHING ELECTRICAL.

This problem has been ongoing, happening nonstop up to multiple times daily since Feb of 2022 and has spent now 70 days at the dealership in search of the issue. Luckily, the vehicle has not caused an incident yet, but I am afraid to drive it if I get it back from the dealer again as the issue has just gotten worse. The vehicle randomly while driving goes into a "limp mode" in which 1 of 2 things happens. 1) If unable to pull over immediately, the vehicle has very erratic throttle control and 2) the vehicle sometimes gives a warning about the "adavancetrack" system and will sometimes shift itself into neutral out of nowhere forcing you to coast to a stop no matter where or what type of street you are on. In researching this problem to help my dealer at first and now to try and protect myself while in a battle with ford, it seems to be a common problem discussed on many forums on the internet and facebook and seems quite common among the F-150 powerboost. Ford is refusing me a buyback at this time and ignoring the safety implications that my vehicle is having

For months have been having two issues with my 2021 F150 Powerboost with the CO2 sensors as well as an issue with the Exhaust Heat Exchanger Bypass Valve A. Which after my bumper to bumper warranty expired now needs replaced even though the same issues have been throwing a CEL for months

Complete loss of the throttle while in an intersection. Was able to shut down vehicle, then wait about 30 seconds, then turn it back on clears issue. This has happened at least three times

Both rear axle retaining bolts snapped. The only thing holding the axles in was the brake rotors and calipers. Had they not started squeaking and grinding, I would not have known those critical bolts had broken! At the dealership now being repaired. With the same faulty methods and parts. VERY common problem for the F150 Powerboost with the Max-Tow package.

The sound system blasted a loud, screeching sound, and I couldn't turn it down. It startled me so much that I ran a red light. It seems many similar models have this issue: https://www.f150gen14.com/forum/threads/dangerous-b-o-sound-system-issue.9254/.

On March 24, 2023, I got inside my 2021 Ford F-150 Power Boost King Ranch Truck, Turned it on. Heard a loud popping sound. Began to drive away. Then all of a sudden there was a loud static sound. The sound was so loud like someone turned the volume to MAX limit and I began trying to turn it off. The radio was not responsive. I started to panic because I had all these vehicles around me and could not think correctly. It was affecting my decision making and all I could think of is turning off my phone, pressing the Power On + Next Track button to hard reset radio , etc. Nothing worked. Loud static sound would stop. Radio wouldnt turn off. Next thing you know Im on the expressway trying to get off because obviously nothing worked. After around 20 minutes, I finally pulled over. Turned off my truck. Then turned it back on thinking it would have stopped. NOPE, sound was still on. Had to get to my destination and when I did. I lost some of my hearing. It was that BAD!!

The contact owns a 2021 Ford F-150. The contact stated that while attempting to remove slush and ice from the front windshield, it was discovered that the windshield wipers and windshield wiper fluid sprayer were inoperable. The vehicle was taken to the local dealer who diagnosed that the windshield wiper motor was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the parts needed to repair the vehicle were not yet available. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V163000 (Visibility). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 33,000.

Ford F-150 CSP 22B34 Rear R/H axle hub bolt sheared off.

POWERTRAIN MALFUNCTION / REDUCED POWER Error

Rear Axel Bolt Failure. Please help. This has been an issue for over a year with newer F150s. Most failures occur on the "Max Trailer Tow Packages" with the "floating rear axel". You'll see multiple failures on new trucks. Mine has ~18k miles. Dealer says it's unsafe to drive. Many are finding broken bolts incidentally when getting tires rotated. Others like myself hear it rattling. Someone will get hurt. I have a rental car provided by ford because it's deemed unsafe.

2021 FORD 150. CONSUMER WRITES IN REGARD TO INOPERATIVE WIPER MOTOR.

The drivers door lock sticks in the cold, so it will occasionally lock me into or out of my vehicle. I feel this is a safety issue, because I may not be able to exit my vehicle quickly in an emergency situation. It also may not lock leaving the vehicle vulnerable to theft.

Rear passenger side axle bolt sheered off.

The contact owns a 2021 Ford F-150. The contact stated while attempting to make a turn from a complete stop at an intersection, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the START/STOP feature was engaged at the time of the failure. The contact turned off and restarted the vehicle several times and the vehicle responded. There was no warning light illuminated. Additionally, the contact stated while driving in a construction zone with the Lane Departure Steering Assist mode engaged, he turned the steering wheel to avoid the construction cone; however, the vehicle veered to the opposite direction and was pulling towards the construction cone. The contact also stated while driving and passing a semi-truck, the vehicle jerked and was pulling to the right, towards the rear of the semi-truck. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, the vehicle pulled toward an embankment. The contact deactivated the Lane Assist feature. The contact stated while driving and depressing the brake pedal to make a complete stop, the vehicle failed to respond. The contact stood on the brake pedal, but the vehicle hesitated to respond, causing a 10-foot stopping distance delay. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mi

Passenger side rear axle bolt failure. The bolt sheared off completely and was found rattling inside the center cap. Dealer states vehicle cannot be driven. Ford will provide rental until repaired but can’t provide estimated repair date.

While traveling at around 70 mph, the truck felt like it losing power. As I further step on the accelerator, the truck didn't response. The truck then jerked and shifted to gear 9 and jerk again then shifted back to gear 10. This happen for about 10 to 15 minutes and back to normal. During this time the truck loss the ability to accelerate. This happen during the cruise control engaged and also happen without the cruise control engaged. When this happen, the truck had about 35,000 miles and it happened during a road trip from Southern California to Flagstaff, AZ. The problem also happened on the way home. The problem was not observed as the truck travel at 65 mph or less.

I have now had BOTH sides of my rear axle bolts shear off. Both times discovered while rotating tires, the head of the axle bolts were completely broken off

Passenger rear axle bolt sheared off at 13,3xx miled# now the dri ers side axle bolt sheared off at 18,288 miles.

My truck has had its rear axle bolts shear off in two separate occasions rendering the vehicle unsafe to drive.

The contact owns a 2021 Ford F-150. The contact stated while driving from a complete stop, the vehicle hesitated to respond and made an abnormal banging sound while responding. There was no warning light illuminated. Additionally, the contact stated that the transmission was slipping while driving. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,900.

Rear axle bolt has sheared off numerous times with no resolution. Ford just replaces the bolt with a new one.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, there was a message to "Check Headlamps - See Owner's Manual" was displayed. The vehicle was then taken to a local dealer on two occasions; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 4,500.

Bolt that holds the rear passenger side axle in place has broken off. This was found during a tire rotation at the dealership.

2021 Ford F-150 PowerBoost Lariat, 3.5 V6, with Max Tow package - right rear axle bolt sheared off at about 11,000 miles. Cause to look included squeaky/screeching sound in right rear on both braking and with acceleration. Upon removing center wheel cap discovered axle bolt had sheared off and was simply sitting in the cavity of the center wheel cap.

Sheared right rear axle bolt.

My 2021 Powerboost F-150s experienced an issue where the truck lurched forward as if hit from behind after coming to a stop. This can result in the truck hitting the vehicle in front of you if you are in tight traffic. I dropped the truck at the local Ford dealer and was told it will take 1 to 3 months to fix the vehicle due to part in back order.

The seat belt from my 2021 F-150 cause shoulder pain. Since the vehicle in the dealer for a month I have to drive a rental and the shoulder pain went away.

BO speaker system pops and crackles. Most of the time it occurs in the headrest speaker. Happens all the time.

Rear Rotor/Axle Bolt Sheared. Truck not drivable. Dealers in area can't look at truck for at least a month and saying shouldn't drive it either. They won't order parts unless I tow truck to them. I'm having the same issue as posted in these threads and various FB posts too. https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/ & https://www.f150gen14.com/forum/threads/f150-powerboost-axle-bolt-sheared-off.10392/

BROKEN AXLE BOLT

I heard a very loud screeching noise around 4K miles and took it to the dealership, they said my axle nut on the driver side of the truck was sheared off. They said it was covered under warranty and repaired the issue. 8k miles after repair it is doing the exact same thing. No check engine lights for this issue ever appeared on the dash. Ford spend about 3 weeks or longer fixing this the first time. They promised when I purchased the truck if there where any issues I would get a loaner vehicle, nothing available to loan on the first time. Now that it’s happened again I called to scheduled a time to repair and they say I can’t even get seen until January 20th. So this truck has costed me a lot of out of pocket money for rentals.

The bolt that holds the left side rear wheel to the axle sheered off. This was discovered when the vehicle had 9,200 miles on it. When the wheel was removed the sheered bolt and washer fell out. Based on the condition of the bolt it was apparent that the bolt had been sheered off for quite some time. This truck has not been off road nor has it been used to pull a trailer yet. The truck is a 2021 Ford F150 Powerboost truck Platinum edition.

Passenger side, rear wheel axle blot sheered off, been loose for ??? Was told not to drive the vehicle, safety issue. Seems to be a common problem with the Mac towing package.

Heard squealing in brakes and rattling in passenger rear area. Took to Ford service and they found loose bolt head and washer that was sheared. Recommended not to drive vehicle but could not confirm that it is a warranty issue at this time. Less than 24k miles on vehicle.

The contact owns a 2021 Ford F-150. The contact stated while driving 65 MPH with the cruise control activated, the vehicle made a hard-left turn while attempting to merge into the left lane. The contact stated that a message to assume control of the vehicle was displayed and the navigation system independently deactivated. The contact aggressively turned the steering wheel to remain the lane he was driving in. The vehicle was taken to the dealer and a software update was performed; however, the failure persisted. The manufacturer was contacted and advised the contact to reach out to the dealer for assistance. The contact stated that a case was filed. The failure mileage was unknown.

ON 10/22/2022 I TOOK MY TRUCK IN TO THE FORD DEALERSHIP FOR OIL CHANGE AND TIRE ROTATION, UPON ROTATING THE TIRES THE TECHNICIAN FOUND THE AXLE BOLT ON THE REAR DRIVERS SIDE WAS SHEARED OFF AND PART OF THE BOLT WAS STILL IN THE AXLE. THE DEALERSHIP KEPT MY TRUCK AND ORDERED A NEW BOLT AND GAVE ME A VEHICLE TO DRIVE. MY TRUCK HAS 26,744 MILES ON IT. I AM CONCERNED AFTER READING MANY POSTS ON FORD FORUM THIS WILL CONTINUE TO HAPPEN AFTER WARRANTY EXPIRES. SOME OF THE POSTS STATED FORD DEALERSHIPS WERE REPLACING THE AXLES. PLEASE ADVISE THANK YOU

Vehicle lurches forward when transmission is in drive position, when stopped with foot on the brake. It is very forceful and feels like being hit from behind. It could easily cause a collision with a car stopped in front of my vehicle.

I took my 2021 F150 Powerboost with Max Tow package into the Ford dealership for service and to inspect a noise coming from the driverside rear wheel. When the wheel was removed the source of the noise was confirmed as a sheered-off axle retaining bolt. I was told by the service department the truck was unsafe to drive. I am unsure if this nut holds on the wheel hub assembly but I'm guessing it could lead to loss of power in the affected drivewheel or loss of the wheel altogether. Upon doing some internet research this is quite a common issue with the 3/4" floating axle that was new to the 2021 model year for the Max Tow package. This is an issue with the drivetrain of the vehicle that could lead to safety issues for the occupants and others and should be recalled with upgraded/redesigned parts.

My radio speakers turned to 100% volume and the subwoofer made an EXTREMELY loud static noise. It could not be turned off. My ears rang and thankfully I wasn’t driving fast enough, as I was about to pull into my driveway. Based on the advice of a thread I read online, the best way to fix the issue was to shut the truck off and let the noise eventually turn off… which took ten minutes. Since I could not reproduce the issue, and based on everything I’ve read about this issue, going to the dealer would not be a benefit of my time as they require the issue to be happening to diagnose the issue. I cannot replicate it again, but if this happens while I’m driving much faster, I fear it will cause me to wreck… or lose my hearing. The noise was quite literally deafening. Please read just one of many threads on this issue here: https://www.f150gen14.com/forum/threads/dangerous-b-o-sound-system-issue.9254/

When I come to a stop, my truck will try to lunge/jump forward after a few seconds. It has been happening for a few weeks now. This could result hitting another car in front of me or potentially a pedestrian if I am stopped at a cross walk. I took it a dealer yesterday and they confirmed the problem. They attempted to reprogram it and said it fixed it. Later that night and again this morning, it did it again.

The rear axle bolts sheared off for unknown reasons. The symptom was a metallic rattling noise from the back of the vehicle - the noise was pieces of the axle bolts bouncing around inside the wheel center cap. The bolt in questions holds the rear axles in place. Vehicle has been at dealership for 2 weeks as they said it was a common problem that is a safety issue. Said it was possible for one or both of the rear wheels to fall off if I had continued driving it. Obviously losing one or two wheels is a huge safety concern. My dealer said he has seen this exact issue 4-5 times on similar trucks. Vehicle is less than 9 months old and has less than 13,000 miles on it. Vehicle is being repaired under warranty but using the same parts.

A noise being heard any the rear-end of the truck. Upon taking the rear tire off for investigation a bolt head was noticed in the center of the rim. This bolt came from the axle. The bolt in question holds the axle in place, if driven for a great distance then a chance of the axle floating towards the gear which could have caused a major safety concern for the occupants of the truck and anyone on the road Truck is currently at the shop, but dealer is replacing parts with same components. No root cause has been found to address concern. Other side of axle could reflect the same condition

The bolt that holds the wheel hub on the rear axel sheered off on both sides of the vehicle. This occurred on two different occasions about 3 months apart.

In April 0f 2022 I received a recall notice NHTSA 22V142 stating that my windshield wiper motor could stop working at any time. The recall has not been taken care of as of today 9-21-2022. I spoke with my dealership yesterday and they said that they have been told by Ford Motor Co. that they are Not to order the replacement motor to fix the issue unless the customer comes in with a broken motor. Why do we the customer have to wait until the motor stops working before this issue is fixed? What if it breaks during travel in heavy rain? The recall does state that this issue increases the risk of a crash. Ford is still building trucks that requires the part needed to fix my truck, so why am I having to risk getting caught in the rain? your help would be greatly appreciated.

I took my truck in for it's first oil change and tire rotation. I was called by the dealer a few hours later and told that when they pulled my rear tire off, the rear rotor axle bolt was seared and the vehicle is unsafe to drive. As the tire had never been removed previously they said it had to come from the factory that way, and that I was lucky the tire did not fall off while driving the truck. I was told the parts would be ordered and repairs done under warranty but it's been over a week with no information or results. I researched the internet and found hundreds of owners experiencing the same issue with the rear axle bolt being seared, apparently at the factory. If this makes the vehicle unsafe for the road and it's obviously affecting 100's of vehicles that I can find in some internet search, the problem is likely much worse. I have the exact issue reported in this forum at https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/.

There is a fairly common issue where there are bolts at the end of the rear axles (P/N 19S426) have the bolt head shearing off and rattling around inside the wheel. I had one such broken bolt. The issue is large enough that hundreds of owners are reporting this on Ford Truck forums, namely on the 2021 Ford F-150 Powerboost with the Max Tow Package like mine. Ford needs to recall this.