2016 Ford Explorer complaints

I'M DRIVING (IN MOTION) HOME FROM WORK IN RUSH HOUR TRAFFIC ON A BUSY INTERSTATE AND MY FORD EXPLORER SLOWS FROM 65MPH TO 15MPH. I KNEW I HAD GAS BUT I LOOKED AT THE GAS TO MAKE SURE I'M NOT RUNNING OUT DUE TO THE LOSS IN POWER AND I WASN'T. THE WRENCH AND AIRBAG LIGHTS COME UP. THANKFULLY THERE WAS A CLOSED LANE UP AHEAD SO TRAFFIC WAS SLOWING SO I WAS ABLE TO GET IN THE LEFT SHOULDER LANE OF THE EXPRESSWAY WHICH IS NO CONSIDERED SAFE. I CALL ROAD SIDE ASSISTANCE AND THEY TELL ME THEY CAN HAVE IT TOWED TO THE NEAREST FORD DEALERSHIP WHICH IS ABOUT 25 MILES AWAY. WHILE WAITING ON THE TOW MY HUSBAND CAME TO PICK ME UP AND SUGGESTED THAT I TURN THE CAR OFF AND START BACK UP SO I DID AND THE CAR WORKED PERFECTLY FINE. NONE OF THE ENGINE LIGHTS CAME ON. SO WE WENT AHEAD AND DROVE IT STRAIGHT TO THE DEALERSHIP. THEY WERE UNABLE TO LOOK AT IT THAT DAY BECAUSE IT APPROXIMATELY 6P WHEN WE DROPPED IT OFF SO WE WERE TOLD THEY WOULD LOOK AT IT THE NEXT DAY. WELL THEY CALL US THE NEXT DAY AND TELL US THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT. THIS WAS VERY FRUSTRATING AND SCARY BECAUSE WE KNEW THERE WAS A PROBLEM AND FEARED IT WOULD HAPPEN AGAIN WITH OUR CHILDREN IN THE CAR. SO WE PICK UP THE TRUCK ON A SAT AND THAT TUESDAY IT DOES IT AGAIN TO MY HUSBAND. THANKFULLY THIS TIME HE WASN'T ON THE INTERSTATE, HE WAS ON A CITY STREET. I READ MANY OTHER COMPLAINTS REGARDING THIS SAME ISSUE AND MOST ARE SAYING IT WAS THEIR THROTTLE. THIS ISSUE COULD CAUSE A MAJOR ACCIDENT WHICH COULD SEVERE

WAS DRIVING DOWN A STREET, GOING ABOUT 40MPH, THE CAR IMMEDIATELY SLOWED TO 5PMH AND WOULD NOT ACCELERATE EVEN WHEN PUSHING THE GAS ALL THE WAY DOWN. I HAD TO COAST IT HOME, DROP THE FAMILY OFF, AND THEN COAST IT TO THE FORD DEALERSHIP. UPON ARRIVING, THE DEALERSHIP INFORMED ME THAT FORD WAS AWARE OF THE ISSUE AND THAT ALL PARTS ARE CURRENTLY ON BACK ORDER.

I WAS DRIVING ON THE HIGHWAY AND THE CAR LOST POWER WRENCH LIGHT APPEARED ON MY DASH I WENT FROM 65 T0 10 MILES PER HOUR, WHEN I TOOK IT TO MY DEALER THE WRENCH LIGHT DISAPPEARED,AND THEY SAID THEY COULDN'T PUT IT ON THE MACHINE IF THERE WASN'T A LIGHT ON THE DASH, I EXPLAINED THE PROBLE THEY SAID IT WAS THE ELECTRONIC THROTTLE BODY AND THEY ARE ON BACK ORDER, DON'T KNOW WHEN YOU WILL GET ONE.

GREETINGS, I WAS DRIVING MY 6 MONTH OLD LEASED 2016 FORD EXPLORER ON I-696-EAST NEAR EAST POINTE, MICHIGAN. I WAS TRAVELING AT ABOUT 70 MPH, WHEN THE CAR SLOWED DOWN AND THEN STOPPED. THE MOTOR WAS RUNNING BUT IT WOULD NOT MOVE. I HAD TO FIND A WAY TO GET OVER.IT WAS DANGEROUS. MDOT COURTEOUS CARE CAME TO ASSIST. WE COULD TURN THE CAR OFF AND ON BUT AGAIN,THE CAR WOULD NOT MOVE. IT IS A PUSH BUTTON START. I COULD HAVE BEEN KILLED. THE TRAFFIC WAS VERY ACTIVE. I HAD A 3 YEAR OLD TODDLER DAUGHTER WHO NEEDED TO BE PICKED UP. I SEE THAT THERE HAVE BEEN SIMILAR COMPLAINTS. FORD SHOULD BE CHARGED. THE CAR ALSO SHOULD BE RECALLED NOW!-C.J. CYLAR

HI I NEED HELP WE ARE HAVING ISSUE WITH OUR 2016 FORD EXPLORER SPORT WE ONLY HAVE IT FOR 3 MONTHS 2K MILEAGE, WE NOTICED THE HOOD VIBRATE AT 65MPH OR OVER ON FREEWAY, I BROUGHT IT TO MY NEAREST FORD DEALER, "FORD SERRAMONTE" ON 05/16/16 THE SERVICE MANAGER NAME HENRY SAID THEY ARE AWARE OF IT BUT COULDN'T DO ANYTHING & THEY ARE WAITING FOR FORD TO FIND THE SOLUTION TO FIX IT, BUT THEY DIDN'T EVEN CHECK THE HOOD. I CONTACTED FORD CUSTOMER CARE TEAM ON 05/18/16 & THEY OPEN A CASE, CASE NUMBER: CAS-9514452-P1Y5C2 TARA MELVIN COSTUMER CARE MANGER HANDLING THE CASE. WE ARE PROSTRATED BECAUSE IT'S BRAND NEW CAR & ALREADY HAS A LOT OF PROBLEMS, IT WAS DISTRACTIVE DRIVING THE VEHICLE SO I'M SCARED SPECIALLY I'M ALWAYS WITH MY 1YR & 4YRS OLD SON, THEY JUST TOLD ME TO WAIT & IT'S BEEN MORE THAN A MONTH NOW & STILL HAVEN'T FIX THE PROBLEM. WE BOUGHT THIS SUV THINKING IT'S A RELIABLE & SAFETY CAR FOR OUR FAMILY BUT THERE'S TO MUCH ISSUES, -BATTERY DIED, I CALLED THE ROADSIDE ASSISTANCE, THE DEALER SAID IT MIGHT BE THE BACK UP CAMERA THAT CONSUMING THE POWER FROM THE BATTERY WHEN THE VEHICLE IS NOT RUNNING, NOW THE CAMERA IS BACKORDER ACCORDING TO THE DEALER. WE'RE SCARED IT WILL HAPPEN AGAIN IF WE'RE ON A TRIP. -LOW FUEL ECONOMY, I'M ONLY GETTING 12.6 AVG MPG. EPA COMBINED 18MPG, 16 CITY & 22 HIGHWAY I BEEN DOING A RESEARCH REGARDING ABOUT THE HOOD VIBRATION PROBLEM & FINDING THIS PROBLEM IS BEEN GOING AROUND SINCE 2013 & THERE'S A LOT OF VEHICLE OWNER THAT HAVE THE SAME PROBLEM, MY WIFE

THE VEHICLE WENT INTO LIMP MODE RPM AND SPEED WHERE REDUCED TO 1000 RPM (MAX) AND 5-10 MPH WHILE RESPONDING TO A POLICE MATTER AS THE VEHICLE IS THE POLICE MODEL AND PURCHASED AS A POLICE CAR. UPON RESEARCH, THE ELECTRIC THROTTLE BODY HAS BEEN A PROBLEM FOR A NUMBER OF YEARS AND HAS NOT BEEN ADDRESSED. THIS IS A POLICE VEHICLE AND NOT RELIABLE AT ALL. THE VEHICLE HAS 3960 MILES ON IT AND DEPT IS BEING TOLD IT WILL BE 2-3 MONTHS BEFORE BACK IN SERVICE. RESEARCH DONE ON INTER NET FINDS THIS HAS BEEN AN ON GOING ISSUE WITH FORD FOR A NUMBER OF YEARS AND BEING OVER LOOKED BY THE REGULATING AGENCIES.

DRIVING AT HIGHWAY SPEED CHECK ENGINE LIGHT AND "WRENCH" SHOWING A POWERTRAIN PROBLEM OCCURED WHILE DRIVING AT 70MPH. WAS IN THE LEFT LANE OF TRAFFIC AND DUE TO THE CONTINUED LANE EXPANSIONS IN AROUND THE AREA OF TRAVEL COULD NOT PULL OFF INTO THE CENTER MEDIAN. HAD TO NEGOTIATE MOVING ACROSS 4 LANES OF TRAFFIC WITH NO ACCELERATION DURING MORNING RUSH HOUR IN A BRAND NEW 2016 EXPLORER WITH LESS THAN 7500 MILES. ONCE I WAS ABLE TO GET ACROSS THE LANES OF TRAFFIC THE VEHICLE WAS UNDRIVEABLE. THIS APPEARS TO BE A CONTINUED DEFECT WITH FORD AND THE NHTSA NEEDS TO ADDRESS IT BEFORE SOMEONE GETS INTO AN ACCIDENT AND A FATALITY OCCURS.

I WAS DRIVING APPROXIMATELY 40 MPH WHEN I LOST ACCELERATION. THE WRENCH SYSTEM LIGHT APPEARED AND I QUICKLY COASTED TO THE SIDE OF THE ROAD. THIS WAS VERY DANGEROUS AS I WAS DRIVING AROUND A BLIND CURVE AND IF A VEHICLE HAD BEEN FOLLOWING CLOSELY I WOULD HAVE BEEN REAR ENDED. FROM WHAT I HAVE BEEN READING IT APPEARS I AM HAVING AN ISSUE WITH THE THROTTLE CONTROL.

2016 FORD EXPLORER V6 TOOLBAR CAME ON CHECKSYSTEM ENGINE LIGHT CAME ON GOING 45 MPH WENT DOWN TO -0 MPH GAS PEDAL USELESS NO POWER COASTED TO PARKING LOT LUCKY I WASNT ON A BUSY HIGHWAY OR STREET I GUESS IT WILL TAKE SOME BODY TO GET KILLED A COUPLE OF TIMES BEFORE ANYTHING IS DONE 4400MILES AND THROTTLE BODY NEEDS REPLACE WHAT A CRACKERJACK JOKE ACOURSE THIS IS CALLED CHEAPO DEPO MANUFACTURING OH THATS RIGHT PARTS ARE MADE IN FOREIGN COUNTRIES NOW YES ABOUT LIKE NO NAME BRAND VASELINE VEHICLE WAS ON STREET CITY BOUGHT CAR IN FEB. 2016 IF I WOULD OG KNOW ABOYT THIS I WOULD NOT BUY A NEW CAR ESPECIAALY MY WIFE AND GRAND KIDS DRIVING FOR THIS TO HAPPEN!!

I HAD JUST EXITED A MAJOR HIGHWAY & BEGAN DRIVING ON THE RURAL ROADS IN MY NEIGHBORHOOD WHEN MY VEHICLE SUDDENLY DECELERATED AND WASN'T ABLE TO GO OVER 25 MPH. THE WRENCH ICON THEN APPEARED. I WAS ABLE TO MAKE IT TO THE BEGINNING OF MY DRIVEWAY ABOUT 5 MILES AWAY. THE ENGINE THEN BEGAN MALFUNCTIONING, MAKING NOISE & SHAKING.

I WAS DRIVING ON A MAJOR HIGHWAY HOME FROM WORK WITH NORMAL TRAFFIC. MY SPEED WAS APPROX 60-64 OR SO. WHILE IN LEFT LANE TRAVELING EAST --WITHOUT WARNING , MY ENGINE COMPLETELY SHUT OFF. IT WAS SO HARD TO STEER MY CAR -- I NEEDED TO WEDGE MY FOOT NEAR WINDOW /DRIVER DOOR TO GAIN LEVERAGE -AND WITH BOTH HANDS STEER THE CAR ( WHILE DECELERATING DOWN T O15 MPH) TO THE SHOULDER ON THE RIGHT SIDE. ALL DRIVERS PASSING ME - WITNESSED I WAS IN DIRE TROUBLE. I WAS ABLE TO GET TO SHOULDER AND PRAYED . MY REP AT QUEENS FORD WAS VERY HELPFUL AND I VE THANKED HIM NUMEROUS TIMES IN HIS ATTEMPTS TO HELP ME .BACK TO STORY: I OPENED THE HOOD , NO SMOKE -- MAYBE RADIATOR- SO I WAITED 10 MINUTES .THE ENGINE STARTED , I GOT BACK ON HIGHWAY-- AND IT SHUT OFF FOR A 2ND TIME. AT THAT TIME -- I WAS TOTALLY AFRAID TO DRIVE THIS CAR ANY FURTHER. MY QUEENS REP SUGGESTED GOING TO SYOSSET FORD WHICH WAS CLOSER AND I DID SO.IT TOOK ME WHAT FELT LIKE DAYS TO GET UP ENOUGH NERVE TO DRIVE THIS VEHICLE ANY FURTHER.I BELIEVE MY CASE HAS MANY SAFETY ISSUES AND I EVEN STATED TO FORD TAKE CAR BACK AND REPLENISH ME FOR LOSS OF INCOME / RENTAL FEES PAID DURING THE 7 DAY ORDEAL. PROBLEM WAS : THROTTLE BODY PART. I WASN'T THE ONLY PERSON WHO HAD COME IN WITH THIS PROBLEM . FORD IS VERY COGNIZANT ABOUT SUCH . I ASKED THEM THIS VEHICLE BACK ( HAS 5910 MILES ) ON IT AND PUT ME INTO ANOTHER LINCOLN PRODUCT WHICH IS SIMILAR. NOR HAVE THE ADDITIONAL MEANS TO RENT ANOTHER CAR.I WILL NEVER PURCHASE ANOTHER VEHICLE FROM FORD

WINDOW TRIM CAME FLYING OFF WHILE DRIVING ON THE HIGHWAY. AT 300 MILES ON THE VEHICLE THIS WAS VERY SCARY. NOT KNOWING WHAT WAS TAKING PLACE TRYING TO GET TO THE SHOULDER CARS BEHIND HAD TO DEAL WITH THE FLYING PIECE OF TRIM THAT FLEW OFF OF OUR CAR HIGHWAY NO TURNPICK IN RUSH HOUR TRAFFIC.

CAR STALLED ON HIGHWAY WITH GRAND KIDS IN CAR. HAD CAR TOWED TO DEALER. BIG PROBLEM FORD KNEW ABOUT--THROTTLE BODY PART.PARTS ON BACK ORDER AT LEAST 2 WEEKS-WHEN I STATED TAKE PART OFF INVENTORY CARS COULDN'T- MAY HAVE SAME PROBLEM-WHEN I SAID TAKE OFF NEW CARS ARRIVING-THEY HAVE SAME DEFFECTIVE PART-DANGEROUS SITUATION WHEN A CAR STALLS ON HIGHWAY AND A FORD IS WELL AWARE OF IT-CAR BRAND NEW HAS 8,000MILES.............

WAS DRIVING MY 2016 FORD EXPLORER XLT ON A BUSY ROAD AND WAS GOING APPROXIMATELY 40 MILES PER HOUR WHEN THE VEHICLE SUDDENLY WENT INTO WHAT APPEARED TO BE "LIMP MODE" AND WOULD BARELY MOVE....MY GUESS IS ABOUT 2 MPH. IT WAS VERY SUDDEN AND OCCURRED WITHOUT ANY TYPE OF WARNING. I WAS ABLE TO ROLL INTO SOMEONE'S DOWNHILL DRIVEWAY WHERE THE VEHICLE SAT FOR SEVERAL MINUTES. I RESTARTED THE CAR MULTIPLE TIMES AND WHILE PRESSING ON THE GAS PEDAL THE CAR REMAINED IN "LIMP MODE" AND WOULD NOT MOVE. THE DASHBOARD LIT UP AND DISPLAYED THE FOLLOWING ICONS: WRENCH, AIRBAG AND ENGINE LIGHTS. IF I WOULD HAVE HAD ANYONE BEHIND ME OR WOULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS OCCURRED I WOULD HAVE BEEN KILLED. THIS IS A MAJOR ISSUE THAT THE GENERAL PUBLIC NEEDS TO BE MADE AWARE OF.....THIS IS A MAJOR DANGER THAT HAS THE ABILITY TO PRODUCE CATASTROPHIC RESULTS.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,806.

I WAS TRAVELING IN THE NUMBER ONE LANE AT 65MPH IN HOLIDAY TRAFFIC AND I SUDDENLY LOST ALL THROTTLE RESPONSE. RPM DROPPED TO 1,500 AND SPEED DROPPED TO 10MPH THIS ALMOST CAUSED A REAR ENDER SINCE NO BRAKE LIGHTS CAME ON. THIS IS A LIFE AND DEATH ISSUE!

WHILE DRIVING ON CITY STREET THERE WAS A BURNED RUBBER SMELL OUTSIDE VEHICLE, FOLLOWED BY STRONG SMELL OF NATURAL GAS INSIDE PASSENGER COMPARTMENT. WHILE DRIVING THERE WAS A RATTLING OR THUMPING SOUND. THINKING BACK, THERE WAS A NATURAL GAS SMELL OUTSIDE THE VEHICLE DAYS BEFORE BURNED RUBBER SMELL. I LET THE DEALER HEAR A RECORDING OF THE SOUND. THEY DESCRIBED IT LIKE THE SOUND OF DRIVING ON A RAILROAD TRACK. AFTER DEALER INSPECTION, THE DEALER FOUND 'CRACK IN PTO DUE TO INTERNAL FAILURE' THEY HAD TO 'REPLACE PTU AND PTU VENT FOLLOWING WSM PROCEDURE IN SECTION 307-01'

WHILE IN MOTION ON CITY STREET AT 45 MPH, BRAKES FAILED TO RESPOND IN EXPECTED MANNER. PRESSING BRAKE PEDAL AS FAR AS POSSIBLE, THERE WAS ALMOST NO BRAKING ACTION TO SLOW VEHICLE.

SUV IS 4 MONTHS OLD AND HAS 12200 MILES. WHILE DRIVING ON CITY ROAD AT 40 MPH THE WRENCH SYMBOL APPEARED AND THE CAR LOST ALL POWER IMMEDIATELY AND SLOWED DOWN ON ITS OWN AND WAS MOVING AT 5 MPH. I PUSHED THE GAS PEDAL BUT NOTHING HAPPENED. I PARKED THE SUV AT A GAS STATION AND TURN OFF THE ENGINE FOR 5 MINUTES AND TURNED BACK ON. EVERYTHING WAS NORMAL AND THE WRENCH SYMBOL WAS GONE.

WAS DRIVING VEHICLE ON MAJOR ROADWAY AND STOPPED AT A RED LIGHT, WHEN LIGHT TURNED, VEHICLE DID NOT HAVE POWER AND WOULD ONLY GO 2 MPH. HAD VEHICLE TOWED TO LOCAL FORD DEALER AND THEY DIDN'T KNOW WHAT THE PROBLEM WAS AND IT TOOK 3 DAYS FOR THEM TO WORK WITH FORD TECH SUPPORT TO IDENTIFY THE PROBLEM. WAS TOLD ELECTRONIC THROTTLE BODY (ETB) NEEDED TO BE REPLACED BUT IT IS ON NATIONAL BACK ORDER AND WON'T BE IN FOR 2-3 WEEKS.

THE WRENCH LIGHT CAME ON THE INSTRUMENT PANEL AND THE CAR LOST SPEED AND DID NOT RESPOND TO THE ACCELERATOR. I WAS DRIVING 70MPH ON THE HIGHWAY WHEN I NOTICED THAT THE CAR SEEMED TO BE SLOWING. THE ACCELERATOR DID NOT FEEL ANY DIFFERENT UNDER MY FEET. I LOOKED AT THE SPEEDOMETER: 40MPH AND DECELERATING. THE ENGINE LIGHT AND AIRBAG LIGHT CAME ON AS WELL. LUCKILY, I WAS IN A LIT AREA AND ABLE TO USE MY HAZARDS AND GET TO THE SHOULDER OF THE HIGHWAY WITHOUT HARM.

AFTER HAVING JUST ENTERED A PARKING GARAGE, WE PROCEEDED OVER A SPEED BUMP AT APPROXIMATELY 10 MPH. ABOUT 1-2 CAR LENGTHS LATER WE BEGAN TO TURN LEFT TO START ASCENDING THROUGH THE GARAGE TO LOCATE A PARKING SPACE. AFTER ONLY TURNING APPROXIMATELY 10 DEGREES TO THE LEFT, THE STEERING WHEEL SNAPPED TO THE STRAIGHT POSITION AND WOULD NOT MOVE. THERE WAS APPROXIMATELY 1/2" OF PLAY TO THE LEFT OR RIGHT ONLY AND THE WHEELS WOULD NOT TURN AT ALL. THIS WAS WHILE THE VEHICLE WAS STILL IN MOTION. RECEIVED THREE DISCERNABLE ERROR MESSAGES ON DASH THAT RECURRED REPEATEDLY EACH TIME IT WAS CLEARED WITH THE OK BUTTON: 1. TERRAIN MANAGEMENT SYSTEM FAULT, 2. SERVICE ADVANCE TRAK, AND 3. HILL ASSIST FAULT. THE VEHICLE WOULD STILL DRIVE FORWARD OR REVERSE BUT WE HAD NO ABILITY TO STEER DESPITE EVEN MY HUSBAND'S STRONG PULL ON THE WHEEL. AFTER ABOUT 5-6 ATTEMPTS AT POWERING OFF AND RESTARTING THE VEHICLE, THE STEERING REMAINED "LOCKED". AFTER ABOUT 45 MINUTES OF WAITING AND TALKING ON THE PHONE WITH FORD TO OBTAIN A TOW, MY HUSBAND RESTARTED AGAIN AND THE STEERING WAS RESTORED.

THE REAR SUNROOF EXPLODED, I WAS DRIVING DOWN TOLLWAY 99 OUT SIDE OF HOUSTON TEXAS, AT ABOUT 60 MPH. THE ROADWAY IS FLAT AND STRAIGHT THE 4+ LANES ARE 150 YARD APART, NO OVERPASSES. THERE WERE NO OTHER CARS OR TRUCKS WITHIN 100 YARDS OR MORE. AND A VERY LOUD NOISE, LIKE A GUN SHOT " BLEW OUT" THE REAR GLASS ( THE FRONT CAN MOVE, THE REAR CANNOT ) IN THE SUNROOF. I ONLY HAVE ABOUT 8000 MILE ON THE SUV. FORD DOES NOT SEEM TO UNDERSTAND THE PROBLEM AND KEEPS SAYING IT MUST HAVE BEEN A ROCK. I CAN'T PROVE THEY ARE WRONG AND THEY CAN'T PROVE THAT I AM CORRECT. SO MY INSURANCE PAYS, WHICH MEANS WE ALL LOSE.

THE EXPLORER SUDDENLY DECELERATED WHILE I WAS ON THE UPSIDE OF A LONG BRIDGE, THE SERVICE ENGINE LIGHT CAME ON AND THE WRENCH LIGHT CAME ON. WITH A POLICE ESCORT, I WAS ABLE TO DRIVE THE CAR OVER THE BRIDGE AT 10 MPH. THE SERVICING DEALER TOLD ME THE THROTTLE BODY NEEDS TO BE REPLACED.

A SHARP METAL PIECE PROTRUDES FROM THE THIRD ROW SEAT ON THE LEFT HAND SIDE MAKING IT UNSAFE TO SIT IN THIRD ROW. DEALER CALLS IT A SPRING RETAINER. DEALER STATES IT POPS OUT DUE TO HAVING ITEMS IN TRUNK WHILE FOLDING OR RAISING THE THIRD ROW SEAT. THIS HAS HAPPENED THREE TIMES. VEHICLE WAS STATIONARY.

I WAS DRIVING 60 MPH, STRAIGHT, IN THE EXPRESS LANES ON A HIGHWAY (2 LANES, NO SHOULDER). THE ACCELERATOR PEDAL STOPPED WORKING. IT WAS RUSH HOUR TRAFFIC. I HAD TO IMMEDIATELY PUT ON MY HAZARDS AND TRY TO MOVE TO THE SIDE AS BEST I COULD. IT WAS A VERY DANGEROUS SITUATION AS CARS AND TRUCKS WERE VEERING VERY CLOSE TO ME AND WERE ALSO TRAVELING FAST WHEN ALL OF THE SUDDEN I LOST SPEED. I WAS ALMOST HIT BY SEVERAL CARS. I CALLED BOTH THE DEALER AND FORD ROADSIDE ASSISTANCE. NO HELP EVER ARRIVED. I HAD TO CALL MY OWN TOW TRUCK 3 HOURS LATER. THE IL DEPT OF TRANSPORTATION WAS FORCED TO BUMP ME OFF THE ROAD AFTER I WAS STRANDED FOR OVER 2 HOURS WITH NO HELP.

THE POWER TRAIN AND ENGINE LIGHT CAME ON AND THE TRUCK STOPPED DRIVING WHILE ON A BUSY ROAD.

WHILE DRIVING ON THE INTERSTATE HIGHWAY AT HIGH SPEED, WITHOUT WARNING THE GAS PEDAL LOST POWER AND THE WRENCH LIGHT CAME ON THE DASHBOARD. LUCKILY, WE WERE SAFELY ABLE TO COAST TO THE SHOULDER AND CALL FOR HELP. WE WERE TOWED TO THE DEALER AND AFTER AN ELECTRONIC ENGINE CONTROL TEST THE 'THROTTLE BODY' WAS REPLACED.

DRIVING ON FREEWAY AT 65MPH. CAR STALLED LEAVING NO POWER TO STEERING AND BRAKES. WAS ABLE TO RESTART AND DRIVE AT DRASTICALLY REDUCED SPEED. ENGINE RPM DROPS AT IDLE AT ANY STOP ON WHEN CAR IDLING WITH TRANSMISSION IN PARK. DIAGNOSED AS DEFECTIVE THROTTLE BODY.

AT 70 MPH ON I-4, THE ELECTRONIC THROTTLE BODY FAILED, DROPPING THE ENGINE TO IDLE SPEED. THE ENGINE WOULD NOT COME OUT OF IDLE, AND HAD TO BE TOWED TO THE DEALERSHIP. THE PART FAILED AT 6,300 MILES, LESS THAN 2,000 MILES AFTER THE CAR'S FIRST DEALERSHIP SERVICING. HAD I NOT BEEN IN THE SLOW LANE AT THE TIME, I WOULD HAVE BEEN STRANDED IN THE MIDDLE OF I-4, AND POSSIBLY KILLED.

VEHICLE LEAKS CARBON MONOXIDE AT TOXIC LEVELS INTO PASSENGER CABIN. I PURCHASED A DIGITAL CO METER AND PRODUCED VIDEO AND PICS OF TOXIC LEVELS. DEALER STILL HAD NO ANSWER AND FORD HAS TURNED DOWN BUY BACK REQUEST. OWNER OF DEALERSHIP PLEADED WITH FORD TO SAVE THEIR CUSTOMER AND WAS TURNED DOWN AGAIN. FORD REP AT DEALER CONSPIRED WITH MANAGERS TO TURN ME AWAY BECAUSE I LEASED A VOLVO XC90. WIFE AND KIDS REFUSE TO SIT IN A GAS CHAMBER. THE EXPLORER IS PARKED WHILE I DETERMINE WHETHER TO FILE SUIT. THINKING OF HIRING AN INDEPENDENT TEST LAB TO DRIVE AND DOCUMENT CO LEAK.

WHILE CRUISING ON THE INTERSTATE AT 69 MPH, I LOST ALL ACCELERATION TO THE GAS PEDAL. I DIDN'T KNOW WHAT HAPPENED AND NOTICED THAT THE GAS PEDAL WAS DEAD. VERY SCARY SITUATION WHILE ON THE INTERSTATE. I WAS ABLE TO CRUISE TO THE NEAREST EXIT AND THEN GET TO A SIDE ROAD. I NOTICED THE CEL, WRENCH LIGHT, AND AIR BAG LIGHT HAS COME ON. I IMMEDIATELY RAN A "VEHICLE HEALTH REPORT" AND THE IT COMES BACK WITH 2 PROBLEMS. GET IT TO THE NEAREST DEALERSHIP AND THEY PROCEED TO TELL ME IT'S THE THROTTLE BODY AND IT WILL BE 2 - 4 WEEKS FOR PART BECAUSE IT'S ON BACK ORDER. NOT REALLY HAPPY ABOUT THIS SINCE THE VEHICLE IS 6 MONTHS OLD WITH 9185 MILES ON IT.

I WAS DRIVING IN A PARKING LOT WHEN THE WRENCH LIGHT CAME ON, AS WELL AS THE CHECK ENGINE LIGHT, AND THE CAR LOST ALL ACCELERATOR FUNCTION. I WAS ABLE TO COAST ONLY. I WAS DRIVING STRAIGHT WHEN THIS OCCURRED. SINCE I WAS ALREADY IN A PARKING LOT, I WAS ABLE TO COAST INTO A PARKING SPOT. LUCKILY THERE WAS NO SAFETY THREAT, AS IT COULD HAVE BEEN MUCH WORSE IF I WAS ON THE FREEWAY OR CITY STREETS. THE DEALERSHIP REPORTS THIS IS A THROTTLE PROBLEM AND THE PART IS ON BACKORDER UNTIL 5/30/16.

COMING OUT OF STOP SIGN THE VEHICLE STALLED, THEN IT WOULDN'T ACCELERATE. CHECK ENGINE LIGHT CAME ON VEHICLE WAS TOWED. DEALER DOESN'T KNOW WHEN THE NEW PART WILL ARRIVE. THE PROBLEM IS A BAD THROTTLE BODY.

DRIVING HOME FROM WORK IN MY 2 MONTH OLD 2016 FORD EXPLORER WITH 1900 MILES ON IT AND WAS MERGING INTO FREEWAY TRAFFIC WHEN THERE WAS A SUDDEN LOSS OF POWER. WAS PUSHING ON THE GAS PEDAL AND COULD HEAR THE ENGINE BUT THE SPEED OF MY CAR WAS STALLED AT 35 MPH AND A WRENCH LIGHT AND ENGINE LIGHT CAME ON. WAS ABLE TO SAFELY GET OFF THE FREEWAY AND INTO A GAS STATION WHERE I CALLED FOR A TOW. WHEN THE TOW TRUCK ARRIVED I TRIED MOVING THE CAR TO MAKE IT EASIER TO GET ON THE TRUCK BUT THE CAR WOULD NOT MOVE IN REVERSE OR FORWARD. FORD DEALERSHIP SERVICE DEPARTMENT TELLS ME IT IS THE TRANSMISSION AND SEVERAL PARTS NEED TO BE REPLACED AND A FEW OF THEM ARE ON BACKORDER. THE CAR HAS BEEN UN DRIVABLE AND IN THE SERVICE DEPARTMENT FOR 11 DAYS ALREADY AND THEY TELL ME MAYBE IN ANOTHER 10 DAYS THE BACKORDERED PARTS MAY BE AVAILABLE

VEHICLE LOST ACCELERATION SUDDENLY: FIRST TIME HAPPENED WHEN I STOPPED AT THE INTERSECTION WAITING THE TRAFFIC TO CLEAR AND WHEN I WANT THE VEHICLE TO ACCELERATE IT DID NOT SO I PULLED OVER AND TURNED ENGINE OFF AND RESTART IT FIVE MINUETS LATER AND THE VEHICLE ACCELERATE AND I MANAGE TO REACH MY DESTINATION, NEXT DAY I TOOK THE VEHICLE TO FORD DEALER BECAUSE THE SERVICE POWERTRAIN FAULT ILLUMINATES. FORD DEALER SAID THAT THE PROBLEM IS THE THROTTLE BODY MALFUNCTION AND NEED TO BE REPLACED BUT THE PART IS ON A BACK ORDER AND IS NOT AVAILABLE FOR FEW WEEKS, THE DEALER ADVICE ME TO USE THE VEHICLE AND IF HAPPENED AGAIN TO CALL HIM BACK ALTHOUGH I WAS CONCERN ABOUT SAFETY OF DRIVING THIS VEHICLE. NEXT DAY THE SAME PROBLEM HAPPENED MORE FREQUENT AND IT HAPPENED WHILE I AM DRIVING AND LUCKILY I MANAGED TO PULL OVER SAFELY, THIS TIME THE SERVICE ENGINE SOON ILLUMINATES AS WELL AND STAYS ILLUMINATED AFTER I RESTART THE ENGINE. I CONTACTED THE FORD DEALER AGAIN AND I GOT THE SAME ANSWER: YOU HAVE TO WAIT TILL WE GET THE PART TO FIX YOUR VEHICLE !!. .. I TOLD THEM THIS VEHICLE IS NOT SAFE TO DRIVE AND FORD SHOULD ISSUE A RECALL TO FIX THIS PROBLEM AND MAKE EVERY EFFORT TO HAVE THE PARTS AND REMEDY AVAILABLE ASAP

MY CAR (FORD EXPLORER 2016) ENGINE STALLED (DURING DRIVING/MOTION) IN THE MIDDLE OF THE STREET (I WAS VERY LUCKY IT DID NOT HAPPEN ON A HIGHWAY!). THE ENGINE LIGHT INDICATION TURNED ON. FORD DEALER TOLD ME IT IS THE 'THROTTLE BODY' PART THAT NEEDS TO BE REPLACED AND THEY WILL ORDER THE PART. THEY TOLD ME IT CAN TAKE UP TO 5 WEEKS TO RECEIVE IT BUT IN THE MEANTIME I CAN DRIVE MY CAR, ONLY AFTER I CONFRONTED THEM ABOUT THE SAFETY OF THE CAR THEY SUGGESTED THAT I WILL NOT DRIVE THE CAR UNTIL THE PART WILL BE REPLACED. I AM WRITING TO YOU IN ORDER TO PREVENT ANY UNSAFE SITUATION FOR ANY OTHER DRIVERS/PASSENGERS AS RESULT OF MY CASE. THANKS

WHILE PLACING GROCERIES INTO THE TRUNK TODAY THE LIFT GATE BEGAN TO CLOSE SPONTANEOUSLY ON MY DAUGHTER AND I. WE WERE FORTUNATE ENOUGH TO JUMP OUT OF THE WAY BEFORE IT CLOSED. WE TRIED TO PUSH ON IT BUT IT CONTINUED TO DESCEND. THE MILEAGE IS 4642. I HAVE HAD 5 OTHER ISSUES WITH THE LIFT GATE SPONTANEOUSLY OPENING AFTER I HAVE WALKED AWAY FROM THE CAR. THANKFULLY I HAVE BEEN ALERTED TO IT WHEN I HIT THE LOCK BUTTON ON THE KEY FOB AND GET THE OPEN DOOR SIGNAL. I HAVE ONLY BEEN ABLE TO USE THE "HANDS-FREE" LIFT GATE THREE TIMES SINCE I PURCHASED THE VEHICLE IN FEBRUARY.

ON 22 APR 2016 OUR SON WAS IN TOWN VISITING WHEN HE WAS LOOKING OVER OUR NEW VEHICLE AND NOTICE THAT THE SCREWS THAT HOLD THE BELT TENSIONER IN PLACE WERE ALMOST ALL THE WAY OUT. SINCE MY SON IS A MECHANIC HE ADVISED US NOT TO DRIVE THE VEHICLE SINCE THIS COULD CAUSE A CATASTROPHIC MALFUNCTION LEADING TO A SERIOUS ACCIDENT. THE VEHICLE ONLY HAS 1681 MILES ON IT AND WE IMMEDIATELY CONTACT THE DEALERSHIP WHICH ALSO TOLD US TO CONTACT ROADSIDE ASSISTANCE AND HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP TIGHTEN THE BOLTS DOWN AND ACCORDING TO THE INVOICE (ATTACHED) THAT THE BOLTS NEVER WERE TIGHTEN DOWN AT THE FACTORY. I'VE INCLUDED A COUPLE PHOTOS. I'VE CONTACTED FORD AND OPENED A CASE FILE SINCE THIS APPEARS TO BE ISSUES AT THE PLANT AND WHO KNOWS HOW MANY OTHER VEHICLES ON THE ROAD HAVE THIS SAME PROBLEM. THE QUALITY CONTROL INSPECTIONS SHOULD HAVE IDENTIFIED THIS ISSUE AND FIXED IT! AFTER I FILED THE COMPLAINT (CASE # CAS-9331585) I WAS TOLD THAT NO ONE WILL PROBABLY GET BACK WITH ME REGARDING THIS ISSUE. I HAD REQUESTED TO TALK WITH EITHER A FORD SAFETY REPRESENTATIVE OF THE QUALITY CONTROL MANAGER AT THE CHICAGO FORD PLANT TO EXPRESS MY CONCERNS. I BELIEVE FORD SHOULD PUT OUT AN IMMEDIATE SERVICE NOTICE TO HAVE INDIVIDUALS CHECK THE TENSIONER BOLTS ON THEIR 2016 FORD EXPLORERS SINCE THIS CAN LEAD TO A MAJOR MALFUNCTION WHICH COULD CAUSE A SERIOUS IF NOT DEADLY ACCIDENT.

COOLING FAN SHUT DOWN NOISE, SINCE NEW THE ENGINE COOLING FAN MAKES A LOT OF NOISE WHEN "SPINNING DOWN" AT THE FAN COMES TO A STOP/SHUTTING DOWN ENGINE. FAN IS WORKING, BUT FOR HOW LONG?

SUDDEN LOSS OF ACCELERATION, WITH SERVICE INDICATORS LIGHTING ON DASHBOARD. PULLED OFF ROAD, RESTARTED, WORKED OK FOR 10 MILES, THEN THE PROBLEM RETURNED. THIS TIME, THE CAR WOULD NOT RESTART. HAD CAR TOWED TO FORD DEALER, AND THEY SAID IT WAS THE THROTTLE BODY AND THAT THEY HAVE NO ETA DUE TO THE PART NOT BEING AVAILABLE ANYWHERE. THE CAR HAS BEEN DRIVEN FOR 4 MONTHS, AND THE FACT THAT THIS SIMPLE PART FAILED AND NO REPLACEMENTS ARE IN-STOCK ANYWHERE INDICATES TO ME THERE IS SOME WIDESPREAD PROBLEM.

AS THE VEHICLE IS BEING DRIVEN, THE "WRENCH" LIGHT IN CLUSTER PANEL CAME ON AND VEHICLE WENT INTO "LIMP MODE". AFTER INITIAL INCIDENT, THE CAR RESTARTED BACK IN NORMAL MODE. HOWEVER, THE SAME INCIDENT BEGAN TO OCCUR SEVERAL TIMES PER DAY UNTIL THE VEHICLE COULD BE TAKEN IN FOR SERVICE. THE DEALER DIAGNOSED THE PROBLEM AS THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE IS BRAND NEW WITH ONLY 6,850 MILES. THE DEALERSHIP HAS HAD THE VEHICLE FOR A WEEK NOW AND STILL CAN'T TELL ME WHEN THE PART WILL BE AVAILABLE TO GET VEHICLE BACK ON THE ROAD. FORD HAS HAD AN ONGOING PROBLEM WITH THROTTLE BODIES FOR YEARS, WHY CAN'T THEY FIX THE PROBLEM?

THE AUTOMATIC LIFTGATE FUNCTIONED ON ITS OWN WITHOUT ANY OPERATOR INPUT. THIS HAS HAPPENED 3 TIMES WITHIN APPROXIMATELY ONE MONTH OF OWNERSHIP. ALSO ONE INSTANCE OF LIFTGATE CLOSING ON HEAD. FORD CLAIMS THEY ARE AWARE OF SIMILAR COMPLAINTS AND IS WORKING ON A FIX.??? IF THE OPERATOR WERE NOT AWARE THIS OCCURRED AND A CHILD OR PET WERE IN THE 3RD ROW, THIS COULD HAVE SERIOUS CONSEQUENCES. PLEASE SEE ATTACHED REPAIR ORDER WITH FORD'S RESPONSE. ALL INSTANCES SO FAR WERE VEHICLE IN PARK WITH OPERATOR NEAR THE REAR END OR BEHIND OF THE VEHICLE.

ON MY 2016 FORD EXPLORER, LIMITED MODEL, 3.5L TI-VCT V6 ENGINE, THE THROTTLE BODY CAUSED MY TO PULL OVER 3 TIMES ON 2 DIFFERENT FREEWAYS. VEHICLE HAS BEEN AT A DEALERSHIP FOR 3 WEEKS WAITING FOR THE BACK ORDERED PART.

FAULTY THROTTLE BOTTLE. WHILE CRUISING SLIGHTLY UNDER HIGHWAY SPEEDS THE VEHICLE ENTERED "LIMP MODE" WHICH PREVENTS THE MAINTAINING OF SPEEDS CREATING A SAFETY HAZARD. NEW THROTTLE BODIES ARE ON "INDEFINITE" BACK ORDER WHICH IN MY OPINION CORRELATES WITH A SYSTEMIC, ONGOING ISSUE.

I AM THE OWNER OF A 2016 FORD EXPLORER XLT WITH THE FOOT ACTIVATION LIFTGATE FEATURE. WHILE LOADING A LARGE ITEM IN THE REAR CARGO AREA OF THE PARKED VEHICLE, THE FOOT ACTIVATED CLOSURE FUNCTION WAS UNEXPECTEDLY TRIGGERED AND THE LIFTGATE PROCEEDED TO CLOSE ON ME. THE LIFTGATE DID NOT STOP ONCE IT HIT ME. I HAD TO APPLY EXTREME CROSS FORCE PRESSURE TO STOP THE CLOSING PROCESS AND TRIGGER THE SAFETY STOP MECHANISM. HAD THIS MALFUNCTION OCCURRED WHILE MY 4 YEAR OLD CHILD WAS RETRIEVING OR PLACING AN ITEM IN THE VEHICLE, HER HEAD OR NECK WOULD HAVE BEEN CRUSHED. FURTHER TESTING AND TRYING TO SHUT THE LIFTGATE ON MYSELF VIA THE KEY FOB OR THE TAILGATE BUTTON DID NOT PRODUCE THE SAME RESULT. THE SAFETY STOP DETECTED MY PRESENCE UPON INITIAL IMPACT, AND RE-OPENED, AS EXPECTED. I AM FURIOUS THAT THIS UNEXPECTED CLOSING VIA ACCIDENTAL ACTIVATION VIA THE FOOT SENSOR ISSUE HAS NOT BEEN ADDRESSED, EVEN THOUGH A QUICK INTERNET SEARCH PULLS BACK MANY OWNER COMPLAINTS OF THIS SAME ISSUE. THE COMPLAINTS GO BACK SEVERAL MODEL YEARS. THIS FEATURE IS COMMONLY INSTALLED ON ALL DEALER STOCK VEHICLES, SO FORD SHOULD ADDRESS THE INCONSISTENCY OF THE FOOT ACTIVATION SENSOR, OR AT LEAST INCORPORATE A SETTING THAT ALLOWS THE OWNER TO DISABLE THIS FUNCTION VIA THE VEHICLE SETTINGS. SAFETY NEEDS TO EXCEED ANY VALUE OF A CONVENIENCE FEATURE.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT'S MOTHER ACCIDENTALLY PUSHED THE SEAT BUTTON AND IT CAUSED THE SEAT TO COLLAPSE, SNAP DOWN, AND FLIP TO THE OTHER SIDE. THE CONTACT'S MOTHER BECAME CAUGHT IN THE SEAT AND SUSTAINED BRUISES. THE CONTACT'S YOUNG CHILD ALSO BECAME CAUGHT IN THE SEAT AND HAD TO BE PULLED OUT. THE DEALER WAS AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 18.

A WEEK AGO THE VEHICLE SHOWED 45 MILES TILL EMPTY. BACKED OUT OF THE DRIVE WAY TO GET GAS AND THE CAR LOST ALL POWER. DASH SHOWED ENGINE LIGHT AND AIR BAG. FILLED UP WITH GAS AND THE LIGHTS WENT AWAY. TODAY, GOING DOWN THE HIGHWAY I LOST ALL POWER. TALK ABOUT ACCIDENT WAITING TO HAPPEN! LUCKILY I WAS ABLE TO CRUISE TO A EXIT AND INTO A PARKING LOT. HAD TO CALL FORD TOWING TO COME AND GET ME. THIS IS A 2016 FORD EXPLORER. ONLY 7000 MILES. BRAND NEW VEHICLE SHOULD NOT HAVE THIS TYPE OF PROBLEM. THEN THE SENSORS AROUND THE CAR GO OFF WHEN THERE IS NOTHING AROUND. I KNOW I AM NOT THE ONLY PERSON WITH THIS LOST OF POWER ISSUE. I BELIEVE THAT THE ONLY WAY TO ACTUALLY GET SOME ASSISTANCE WITH THIS PROBLEM IS AFTER SOMEONE GETS HURT AND SUES FORD. ANOTHER PROBLEM IS THERE IS A KNOCKING SOUND AS SOON AS THE CAR IS TURNED ON AND DRIVEN. YOU FEEL AND THE STEER WHEEL KNOCK ALONG WITH THE SOUND.

HAD MY FORD EXPLORER 6-MO'S AND WAS DRIVING WITH FAMILY APPROX 45-MPH IN TRAFFIC ON A MAIN STREET WHEN THE GAS PADEL JUST STOP WORKING HAD TO TRY TO GET TO SIDE OF ROAD, VERY DANGEROUS !! . CAR WAS AT FORD DEALER GETTING FIXED FROM 3/14- 3/25 , IT NEEDED A NEW THROTTLE BODY AIR INTAKE, (AT4Z*9E926*B ) AND MOTOR ASY.

MY WIFE WT. IS APPROX 155LBS THE DRIVE SEAT HAS BEEN FRAYING SINCE THE FIRST MONTH WE PICKED UP THE CAR ON OCT 22. 2015 AND HAS BEEN GETTING WORST NOTHING HAS TORN IT. JUST THE FABRIC HAS BEEN FRAYING , WE WOULD LIKE A KNEW SEAT ?