Page 35 of 50 · complaints 1,701–1,750 of 2,465

2016 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Jul 23, 201930,250 milesTN

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT SMELLED EXHAUST FUMES INSIDE THE VEHICLE. THE ODOR WAS A DISTRACTION AND HAZARD TO THE CONTACT AND HIS CHILDREN. THE CONTACT CALLED RUSTY WALLACE FORD (134 SHARON DR, DANDRIDGE, TN 37725, (423) 623-6138) AND WAS INFORMED THAT THE MANUFACTURER WOULD NOT ALLOW THEM TO SERVICE THIS KIND OF FAILURE ANY MORE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,250.

Unknown or Other
Filed Jul 23, 201995,000 milesCA

CARBON MONOXIDE IN CAR. I DRIVE UP TO 8 HOURS A DAY FRO MY JOB. OVER THE PAST SEVERAL MONTHS I'VE EXPERIENCE DIZZINESS AND NAUSEA THOUGHT OUT THE DAY AND RECENTLY LEARNED OF CO ISSUES WITH FORD EXPLORERS. I PURCHASED A CO DETECTOR LAST WEEK TO TEST MY CAR OVER THE PAST 3 DAYS THE ALARM HAS GONE OFF INDICATING HIGH LEVELS OF CO IN THE CABIN WHILE THE CAR WAS IN MOTION AND STOPPED. SPECIFICALLY, WITH THE AIR CONDITIONER ON "AUTO" AT APPROXIMATELY 3500RPM THE DETECTOR REGISTERED CO IN THE CABIN, AT 4500 RPM THE LEVEL OF CO DOUBLED.

Fuel/Propulsion System
Filed Jul 22, 201941,000 milesPA

MOVING DOWN A HIGHWAY WHEN WITH A SUDDEN SHUTTER AND THEN A LOUD BANG THE CAR IMMEDIATELY LOST POWER WITH BLINDING SMOKE IN AND AROUND THE CAR. MADE IT TO THE SIDE OF THE ROAD AND HAD FIRE LAPPING UP THE DRIVERS SIDE ROCKER PANEL FROM UNDER THE CAR. TRANSFER CASE EXPLODED WITH SUCH FORCE IT DAMAGED THE TRANSMISSION. OCCURRED AT 41,000 MILES ON A THREE YEAR OLD VECHICLE.

Steering
Filed Jul 22, 201938,000 milesPA

MAKING A RIGHT TURN AT 20MPH ON A CITY STREET AND STEERING WHEEL STARTED LOCKING UP. FOUND IT UNERVING AND DIFFICULT TO COME OUT OF THE TURN. THIS CAUSED ME TO MAKE A DANGEROUS STOP IN A ACTIVE INTERSECTION.

Suspension
Filed Jul 19, 2019AL

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT CALLED MCCLARY FORD AT 866-644-9524 (LOCATED AT 1104 U.S. HIGHWAY 72 EAST, ATHENS, AL 35611) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Jul 17, 201960,000 milesTX

ON SEPARATE OCCASIONS, MY VEHICLE'S DRIVER SIDE AND PASSENGER SIDE WINDSHIELD PILLAR/MOLDING TRIM FLEW OFF VEHICLE WHILE DRIVING ON THE HIGHWAY. THE PLASTIC WHICH THE PANEL IS DEFECTIVE.

Unknown or Other
Filed Jul 16, 201920,000 milesAZ

TIRES - ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING AND PEELING UP RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. THESE TIRES ARE CLEARLY PROBLEMATIC TIRES AND COMPLETELY WORN OUT AT 20,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICED IT ON THE TWO FRONT TIRES. IT IS SHOCKING THAT FORD WOULD USE THESE TIRES.

Steering
Filed Jul 16, 201926,000 milesSC

DASH WARNING MESSAGE STATES "STEERING SYSTEM FAULT". POWER STEERING NO LONGER ACTIVE. EXTREMELY DIFFICULT TO TURN WHEEL. HAD TO MUSCLE CAR TO SAFE LANE. NOT DRIVE-ABLE.

Suspension
Filed Jul 15, 201970,000 milesCA

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35816, (877) 315-0514) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR SUSPENSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BARRIER STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO SOUTH BAY FORD (5100 W ROSECRANS AVE, HAWTHORNE, CA 90250, (888) 890-2965) WHERE IT WAS CONFIRMED THAT THE BARRIER STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. PARTS DISTRIBUTION DISCONNECT.

Wheels
Filed Jul 15, 201919,000 milesNY

PREMATURE TIRE WEAR CAUSING INADEQUATE TRACTION IN ADVERSE WEATHER CONDITIONS

Engine
Filed Jul 12, 201959,200 milesMO

JUNE 4TH 2019 THROTTLE BODY FAILED ON 2016 FORD EXPLORER SPORT WITH V6 ECOBOOST ENGINE AT 59K MILE. VEHICLE HAS BUCKING AND HAD NO ACCELERATION WHEN ATTEMPTING TO MERGE INTO TRAFFIC. VEHICLE HAD TO BE TOWED TO DEALER. SPOKE TO FORD CORPORATE THEY WOULD NOT COVER REPAIR EVEN THOUGH THIS IS A COMMON ISSUE THAT SERVICE ADVISORS AT FORD HAVE TOLD ME.

Engine
Filed Jul 12, 201956,800 milesMO

APRIL 23, 2019 FORD EXPLORER SPORT ECOBOOST ENGINE TIMING COVER OIL LEAK AT 56823 MILES. FORD SERVICE ADVISOR STATED THIS IS A COMMON ISSUE WITH THE ECOBOOST ENGINE.

Steering
Filed Jul 10, 201981,000 milesMI

WIFE WAS DRIVING VEHICLE AND STARTED TO HEAR GRINDING NOISE WHEN TURNING. SHE THOUGHT IT WAS OUT OF POWER STEERING FLUID. SHE DID RESEARCH AND FOUND OUT THERE IS NOT POWER STEERING THAT IT IS ELECTRONIC CONTROL. FORD KNOWING THERE IS ISSUES WITH EARLIER YEARS THAT THEY HAD RECALLS ON 2011-2013 MODEL YEARS. BEFORE IT COMPLETELY WENT OUT. DROVE IT TO OUR MECHANIC TO REPAIR.

Steering › Rack and Pinion
Filed Jul 10, 2019TN

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE CONTACT'S WIFE WAS DRIVING IN REVERSE, THE STEERING WHEEL SEIZED. SHE HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE VEHICLE WAS DRIVEN TO COLUMBIA FORD OF TENNESSEE (115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401, (931) 388-2463) WHERE IT WAS DIAGNOSED THAT A NEW RACK AND PINION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT PLANNED TO BE REPAIRED IN A FEW DAYS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jul 9, 201942,000 milesNY

THE STEERING FAILURE LIGHT CAME ON ABOUT 2 WEEKS AGO AND I BROUGHT TO DEALER. THEY SAID IT WAS NOT THE STEERING BUT THE BATTERY PUTTING OUT THE WRONG VOLTAGE AND CAUSED THE SENSOR TO COME ON. TODAY I ACTUALLY LOST STEERING ON THE VEHICLE WHILE DRIVING ABOUT 30 MILES ON A LOCAL STREET. THE STREET CURVED AND I COULD NOT TURN THE WHEEL. THE STEERING FAULT LIGHT CAME ON AND CAR SAID THAT THE TERRAIN ASSIST AND HILL ASSIST WAS DISABLED (WAS NOT USING). I WAS ABLE TO PUT MY HAZARDS ON, AND STRUGGLE WITH THE STEERING TO PULL OVER. I ONLY HAVE 42000 MILES ON THIS VEHICLE AND HAVE HAD NUMEROUS ELECTRICAL PROBLEMS WITH THIS CAR, INCLUDING REPLACING THE APIM. I HAVE A 16 YEAR OLD, THAT JUST STARTED DRIVING WITH ME IN THIS CAR, AND I DO NOT THINK IT IS SAFE. I TRULY BELIEVE THERE IS SOME WIRING PROBLEM OR ELECTRICAL PROBLEM THAT FORD IS IGNORING. I SEE MANY PEOPLE POSTING THIS SAME DANGEROUS STEERING FAULT ISSUE, AND IT NOT GETTING FIXED.

Steering
Filed Jul 9, 201992,000 milesTN

THIS WILL BE THE SECOND TIME IN A COUPLE OF YEARS THAT MY STEERING ON MY CAR HAS JUST QUIT WHILE I WAS DRIVING IT. I WAS, LUCKILY, SITTING IN A PARKING LOT, PARKED. WHEN I PUT MY CAR IN DRIVE AND TURNED MY WHEEL MY STEERING ABILITY WAS SUDDENLY WAS GONE AND I HAD THE "HILL ASSIST DISABLED" LIGHT TO COME ON, "ADVANCE TRAC CONTROL LIGHT" FLASHED, AND THE STEERING LOSS LIGHT CAME ON. I HAD NO CAPABILITY TO TURN MY WHEEL WITHOUT PUTTING ENORMOUS EFFORT. IT'S AS IF ALL MY POWER STEERING DIED. THIS IS THE SECOND TIME THIS HAS HAPPENED.

Electrical System
Filed Jul 8, 201953,000 milesCA

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 20 MPH, THE INSTRUMENT PANEL LIGHTS FLASHED ON AND OFF. THE CONTACT ALSO STATED THAT THE REARVIEW CAMERA WAS NOT FUNCTIONING PROPERLY. THE VEHICLE WAS TAKEN TO DUBLIN HYUNDAI (LOCATED AT 6015 SCARLETT CT, DUBLIN, CA 94568, (925) 803-7700), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000.

Steering
Filed Jul 3, 201961,000 milesKS

I TOOK IT TO FORD FOR A RECALL ON A SUSPENSION ISSUE AND THEY FOUND THAT THE STEERING RACK NEEDED REPLACED AS WELL AS IT WAS MAKING A CLUNKING NOISE. I DO RECALL A CLUNKING NOISE WAS MADE SPORADICALLY WHEN TURNING INTO PARKING SPACES PRIOR TO TAKING IT TO FORD. I FIND IT ODD THAT A VEHICLE THAT IS 3 YEARS OLD IS HAVING SUCH AN ISSUE.

Steering
Filed Jun 29, 201939,000 milesMI

THE EXPLORER HAD 39,000 MILES ON IT AND THE RACK AND PINION NEEDS TO BE REPLACED. THIS CAR HAD A 36,000 MILE WARRANTY. I CONTACTED FORD CUSTOMER SERVICE, ASKED FOR AN EXTENSION OF THE WARRANTY AND FOR THEM TO COVER SOME OR PART OF THIS REPAIR, BECAUSE IT IS HIGHLY UNUSUAL FOR THESE PARTS TO FAIL AT SUCH A LOW MILAGE. THEY SAID THEY HAVE NO RESPONSIBILITY OUTSIDE OF THE 36,000 WARRENTY. BUT AFTER I GET IT FIXED I CAN BUY AND EXTENDED WARRENTY THROUGH THEM. THIS REPAIR WILL COST ME 2,400 DOLLARS .

Structure › Body
Filed Jun 29, 201935,000 milesTX

2016 FORD EXPLORER WINDSHIELD PILLAR TRIM FALLING OFF. IVE READ NUMEROUS POST ABOUT OTHERS HAVING THE SAME PROBLEM. FLYING OFF THE VEHICLE WHILE GOING DOWN THE HIGHWAY. DANGER OF HITTING THE CAR BEHIND OR CAUSING THEM TO SWERVE AND WRECK. THE DEALERSHIP WANTS ALMOST $1000 TO FIX THIS, THATS OUTRAGEOUS AND FORD SHOULD BE PAYING FOR THESE REPAIRS.

Steering
Filed Jun 28, 201967,886 milesPA

STEERING FAULT ALARM 3 TIMES OVER 2 WEEKS, DEALER SERVICE SEES ERROR CODE C200D, COULD NOT SAY WHATS WRONG, ADVISED TO REPLACE STEERING RACK. STEERING FAULT HAPPENED WHILE DRIVING ON HIGHWAY TWICE AND ONCE BACKING IN DRIVEWAY. MANY COMPLAINTS OF THIS ONLINE, FORD SHOULD BE DOING A RECALL TO FIX. 67886 MILES ON MY VEHICLE. COST TO REPLACE STEERING RACK AROUND $2000.00.

Electronic Stability Control (esc)
Filed Jun 28, 201921,300 milesTX

I STOPPED AT TRAFFIC LIGHT, I HEARD A STRANGE SOUND, AND THE AIRBAG LIGHT CAME ON. I PRESS THE GAS GAS TO CROSS INTERSECTION AND CAR WOULD ONLY GO 3 MILES AN HOUR, I MANAGED TO TURN INTO SIDE STREET, AND TURNED CAR OFF. WHEN I RESTARTED CAR AND I WAS ABLE TO ACCELERATE AND PROCEEDED TO DRIVE TO MY DESTINATION, WHEN I STOPPED AT ANOTHER RED LIGHT IT HAPPENED AGAIN AND THEN ENGINE LIGHT CAME ON. I THEN TURNED OFF CAR AND RESTATED TO FIND ALL WARNING LIGHTS OFF. I THEN DROVE TO AUTO NATION FORD DEALERSHIP. THEY DIAGNOSED WITH A THROTTLE PROBLEM. WHEN CHECKING THE INTERNET I SEE A LOT OF PEOPLE HAVE HAD THIS SAME PROBLEM, IT COULD HAVE BEE A VERY DANGEROUS SITUATION SINCE THIS HAPPENED ST AN INTERSECTION.

Steering
Filed Jun 25, 201933,000 milesUT

I BROUGHT MY 2016 FORD EXPLORER SPORT INTO LHM DRAPER ON APRIL 29TH WITH SOME SERVICE CONCERNS. THE MOST IMPORTANT PROBLEM WAS A CLUNKING/KNOCKING/BUCKLING NOISE IN THE FRONT END WHEN TURNING THE WHEEL. AFTER LEAVING THE CAR FOR 12 DAYS I DISCOVERED THEY DID NOT FIX ANYTHING. FOR THE NEXT 9 DAYS AS I DROVE THE CAR I NOTICED THAT THE CLUNKING NOISE WAS STILL VERY MUCH PRESENT AND HAPPENING EVERY SINGLE DAY. THERE WASN'T A SINGLE DAY THAT I DIDN'T HEAR THIS NOISE. I TOOK THE CAR BACK IN ON MAY 24TH AGAIN FOR A CLUNKING/KNOCKING NOISE IN FRONT END WHEN THE WHEEL IS TURNED. ALSO A WHINING/WINDING NOISE FROM THE STEERING WHEEL. I PICKED THE CAR UP ON JUNE 4TH ONLY TO DISCOVER IT STILL WASN'T FIXED. I HAVE SENT SEVERAL MESSAGES TO THE DEALER WITH NO RESPONSE. THE CAR MAKES THIS NOISE DAILY. TO MY DISMAY, I DID SOME GOOGLE SEARCHES ON THE INTERNET YESTERDAY FOR POTENTIAL CAUSES OF THIS KNOCKING NOISE AND DISCOVERED THIS IS A HUGE PROBLEM WITH FORD EXPLORERS!!! THERE ARE HUNDREDS AND HUNDREDS OF COMPLAINTS!!! I ALSO UNDERSTAND FORD RECALLED EARLIER MODEL YEAR EXPLORERS WITH POWER STEERING PROBLEMS WITH THIS SAME KNOCKING NOISE. I AM CONCERNED THAT I AM NOW OUTSIDE OF MY WARRANTY PERIOD. I KNOW ALL TOO WELL ABOUT THAT. WE HAVE A 2006 FORD F350 WITH ONLY 55,000 MILES SITTING ON THE SIDE OF OUR HOUSE THAT HASN'T BEEN DRIVABLE FOR YEARS. ABOUT A YEAR AFTER WE BOUGHT THE TRUCK, WE BEGAN HAVING PROBLEMS WITH OVERHEATING AND ONE DAY IT STARTED BLOWING WHITE SMOKE. WE IMMEDIATELY TOOK IT TO

Electrical System
Filed Jun 25, 201964,000 milesIA

WIRING/BATTERY PROBLEM. POSITIVE POST ON BATTERY CORRODED ALONG WITH WIRING GOING TO POST. REPLACED POSITIVE WIRING AND ACCESSORIES WIRING ALONG WITH A NEW BATTERY. POSITIVE POST STARTED TO CORRODE AGAIN NOW THE BATTERY DIES RANDOMLY AND NEEDS JUMP START

Steering
Filed Jun 22, 201955,500 milesVA

I WAS DRIVING BACK TO WORK FROM MY BREAK WHEN I WAS ABOUT TO PARK MY CAR THE POWER STEERING GOT LOCKED SUDDENLY. THANKS TO GOD I WAS NOT IN FULL MOTION OTHERWISE I WOULD HAVE BEEN MESSED UP EVERY WAYS. THIS CAR IS JUST DRIVING ME CRAZY EVERYDAY I NOTICE SOME KIND A STUPID NOISE. I BOUGHT THIS VEHICLE NOT TOO LONG AGO. THE DEALER KNOWINGLY GAVE ME FAULTY CAR RIGHT NEXT DAY I TOOK IT BACK TO FIX THE CARBONMONOAXIDE PROBLEM AND NOW THE STEERING LOCKED ON ME.

Steering
Filed Jun 16, 2019PA

HAD THE RACK AND PINION STEERING FAIL AT 30,000 MILES ,WHEN I TURNED THE STEERING WHEEL EVEN SLIGHTLY IT SOUNDED LIKE METAL WAS GRINDING.

Electrical System
Filed Jun 15, 201910,000 milesDE

PROBLEM FIRST APPEARED ON JUNE 3, 2016 WITH ABOUT 10,000 MILES. I WAS DRIVING ON INTERSTATE 95 PAST PHILADELPHIA AIRPORT ABOUT 9:30 AM AT ABOUT 60 MPH. THE VEHICLE HAD BEEN DRIVEN FROM A COLD START FOR ABOUT 20 MINUTES. IT WAS RAINING MODERATELY. THE BACKUP CAMERA SUDDENLY APPEARED ON THE SCREEN IN THE CENTER CONSOLE AND THE TRANSMISSION SHUDDERED SLIGHTLY. I ALSO NOTICED THAT THE DASHBOARD DRIVE INDICATOR, WHICH NORMALLY IS LIT RED WHEN IN DRIVE, WAS WHITE, AS WERE ALL THE OTHER INDICATORS (R, N, ETC). I JIGGLED THE SHIFTER WITHOUT PRESSING THE SHIFTER BUTTON BUT THAT DID NOT FIX THE PROBLEM. THE TRANSMISSION APPEARED TO BE STILL IN DRIVE SINCE THE CAR STILL HAD POWER AND WAS NOT SLOWING DOWN. IT LASTED FOR ABOUT 15 SECONDS AND THEN THE DISPLAY RETURNED TO NORMAL AND THE D INDICATOR RETURNED TO ITS NORMAL RED MODE. ABOUT 30 SECONDS LATER THE PROBLEM RETURNED AND STAYED FOR 10 TO 15 SECONDS AND THEN AGAIN REVERTED BACK TO NORMAL. THIS BEHAVIOR REPEATED ONE OR TWO MORE TIMES IN THE NEXT COUPLE OF MINUTES. AFTER THIS SERIES OF EVENTS THE CAR SEEMED TO BE NORMAL FOR THE REST OF MY 1.5 HOUR TRIP AND HAS BEEN FINE UNTIL AUG 13, 2016 WHEN THE SAME BEHAVIOR HAPPENED AGAIN. THIS COULD BE A SERIOUS SAFETY PROBLEM IF IT GETS WORSE IF FOR NOTHING ELSE THAN IT IS CERTAINLY A DISTRACTION AND MAY RESULT IN TRANSMISSION DAMAGE AND LOSS OF CONTROL. I DID TALK TO THE SERVICE MANAGER AT MY FORD DEALER (SHERIDAN FORD, RT 2 KIRKWOOD HIGHWAY, WILMINGTON DE) ON JULY 21, 2016 WHEN I WAS GETTING AN

Service Brakes
Filed Jun 15, 201942,000 milesTX

VEHICLE IS EXPERIENCING POPPING NOISES WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT ALSO HAPPENS WHILE BRAKING THE POPPING IS SIGNIFICANT ENOUGH TO FEEL IN THE STEERING WHEEL AS WELL AS IN THE FLOOR BOARDS ON BOTH FRONT PASSENGER AND DRIVER. THE STEERING WHEEL HAS EXHIBITED EXTREME VIBRATION ENOUGH TO MAKE THE OUTSIDE DRIVER REVIEW MIRROR SHAKE. THE STEERING WHEEL HAS ALSO BEEN STUCK IN THE LEFT TURNING POSITION TWICE WHILE TRYING TO STRAIGHTEN WHEELS BACK OUT.

Steering
Filed Jun 14, 2019107,500 milesNJ

BROUGHT TRUCK IN FOR DIAGNOSIS, PROBLEM WITH POWER STEERING. WE WERE TOLD THE STEERING COLUMN OR RACK IS FAILING AS WELL AS THE GEARBOX. THE TRUCK IS ONLY TWO AND HALF YEARS OLD SHOULD NOT BE HAPPENING IT ONLY HAS UNDER 108K MILES ON IT. THE REPAIR WOULD COST NEARLY $2,200. UNACCEPTABLE! I ALREADY HAVE A REBUILT TRANSMISSION.

Unknown or Other
Filed Jun 12, 2019OH

WHEN SITTING IN PARK AND PLACING MY FOOT ON THE BREAK TO PLACE THE CAR IN REVERSE, IT DOES NOT WANT TO GO INTO GEAR AND THERE IS A DELAY. THEN THE CAR JOLTS AGGRESSIVELY INTO REVERSE. THE LONGER I SIT WITH MY FOOT ON THE BREAK BEFORE ENGAGING OUT OF PARK INTO REVERSE, THE LONGER THE DELAY INTO GEAR AND THE STRONGER THE JOLT.

Electrical System
Filed Jun 12, 201968,000 milesWI

1. RIGHT REAR PASSENGER HEATED SEAT SUDDENLY STOPPED WORKING. THE LIGHT TURNS ON BRIEFLY BUT SHUTS OFF. I HAVE SEEN MULTIPLE COMPLAINTS ABOUT THIS ISSUE BUT NOT ON THIS SITE. 2. FRONT CAMERAS BECAME FOGGED THIS WINTER AND ARE USELESS NOW SHOWING A CLOUDY SCREEN. 3. EVERY TIME I PUT THE VEHICLE IN GEAR I GET A MESSAGE STATING PARK AID FAULT CHECK PARK AID #1 AND #3 ARE KNOWN PROBLEMS AND HAVE HAPPENED TO MULTIPLE OWNERS OF 2016 FORD EXPLORERS.

Steering
Filed Jun 11, 201976,000 milesCA

STEERING FAULT WARNING CAME ON THREE TIMES. THE THIRD TIME, STEERING ALSO FROZE UP AND THE TRACTION CONTROL WARNING LIGHTS CAME ON; I TURNED OFF THE MOTOR AND THEN BACK ON AND THE STEERING WORKED AGAIN. I TOOK IT TO THE DEALER AND THEY DID AN SOFTWARE UPDATE. THE NEXT DAY, THE WARNING LIGHT CAME ON AGAIN. THE MECHANIC READ THE CODE FOR THE WARNING AND IT IS C200D-49.

Steering
Filed Jun 7, 201949,500 milesMA

THE STEERING HAS BECOME VERY DIFFICULT AND A NOISE OF A 'GRATING' SOUND IS OCCURRING. THIS MORNING I HAD TROUBLE KEEPING IT STRAIGHT. THE VEHICLE HAS LESS THAN 50K MILES - OWNED IT FOR ABOUT 6 MONTHS

Unknown or Other
Filed Jun 5, 201953,500 milesIN

MY WIFE IS THE PRIMARY DRIVER OF THE FORD EXPLORER WE PURCHASED IN 2016 - AND HAS BEEN NOTICING ISSUES WITH HER HEALTH. DIGGING INTO IT WE HAVE COME TO FIND OUT ABOUT THE THE CARBON MONOXIDE ISSUE WITHIN THE FORD EXPLORER. I PURCHASED A CARBON MONOXIDE DETECTOR AND PLACED IT IN THE VEHICLE. ON SATURDAY, JUNE 1ST, 2019 WE DROVE ONE HOUR AWAY FROM OUR HOUSE - AND THE CARBON MONOXIDE DETECTOR WENT OFF MULTIPLE TIMES DURING THE TRIP TO AN FROM. THE ONE DANGEROUS LEVEL WE WERE EXPERIENCING WAS 90PPM, WE INSTANTLY OPENED ALL THE WINDOWS. THE READING COINCIDED WITH US BOTH EXPERIENCING HEADACHES BEFORE THE DETECTOR WENT OFF. THE IRONY IS THAT BASED ON HE CONCERNS I HAVE READ ABOUT WITH THE FORD EXPLORER WE WERE DRIVING TO A DEALERSHIP TO LOOK AT ANOTHER CAR BECAUSE OF THE CARBON MONOXIDE ISSUES.

Steering
Filed May 31, 201961,000 milesTN

I WAS DRIVING DOWN THE HIGHWAY GOING APPROX 50 MPH WHEN MY STEERING WHEEL LOCKED UP AND AUTOMATICALLY PULLED ME TOWARDS ONCOMING TRAFFIC. I HAD TO FORCEFULLY PULL OFF OF THE ROAD. WE TOOK IT TO THE DEALERSHIP AND THEY SAID THE EPAS IS BAD. FROM DOING RESEARCH I HAVE LEARNED THIS IS ACTUALLY A COMMON ISSUE. IT WAS TERRIFYING FOR ME, ESPECIALLY BECAUSE MY 2 YO AND 3 MONTH OLD CHILDREN WERE IN THE VEHICLE WITH ME WHEN THIS OCCURRED. THERE IS ONLY 61K MILES ON THIS VEHICLE THAT WE HAVE ONLY HAD FOR 7 MONTHS. THIS NEEDS TO BE RECALLED BEFORE THERE ARE FATALITIES- IF THERE HAVEN'T BEEN ALREADY!!!

Seats
Filed May 31, 201956,000 milesCA

THE LOCATION OF THE CONTROLS FOR THE THIRD ROW SEATS IS A PROBLEM. WHEN THE SEATS ARE DOWN, THE BUTTONS FACE THE INTERIOR OF THE CAR AND CAN BE BUMPED BY CARGO. ONCE THE SEATS START TO MOVE, THERE IS NO WAY TO STOP THEM. THIRD, THE LAST TIME WE PUT THE THIRD ROW DOWN, THEY WOULD NOT RETURN TO THE SEAT POSITION WHEN WE PUSHED THE BUTTON. I LOOKED THROUGH THE CAR GUIDE FOR A MANUAL OVERRIDE, BUT THE STRAP THAT IS ON SOME CAR SEATS, IS NOT ON THE 3RD ROW SEATS. THE VEHICLE HAS BEEN IN PARK, AND THE ENGINE OFF, WHEN THIS HAPPENED, AND WHEN WE TRIED TO REMEDY THE PROBLEM. BOSCH FORD IN TEMECULA HAD NO SUGGESTIONS ABOUT WHAT THE PROBLEM COULD BE, OR ANY PRICE RANGES FOR POSSIBLE REPAIRS.

Steering
Filed May 30, 2019IN

WHILE DRIVING, I NOTICED SOME 'STICKING' OR 'JERKING' IN THE STEERING. ALSO, A GRINDING SOUND WHEN TURNING THE WHEEL, WHILE SITTING STILL OR WHILE DRIVING. BEING MEMORIAL DAY WEEKEND, WE HEADED TO FORD DEALERSHIP TO DROP OFF FOR SERVICE, ON THE WAY TO THE DEALERSHIP, THE DASH WARNINGS STARTED FLASHING. SERVICE ADVANCE TRAC, NO HILL ASSIST, AND SERVICE STEERING ASSIST NOW. WE MADE IT TO THE DEALERSHIP, AFTER A SCARY RIDE THERE! 2016 WITH 65,000 MILES. $2500 IN REPAIRS. DEFINITELY SCARY, AND CERTAINLY A SAFETY ISSUE HAD THE STEERING SEIZED AT A HIGH RATE OF SPEED.

Air Bags
Filed May 29, 201943,000 milesVA

THE AIRBAG WARNING LIGHT HAS COME ON. IN TAKING THE CAR TO THE DEALERSHIP, THIS WAS TRACED BACK TO FORD'S ERROR CODE DTC B141B AND/OR B141C. THIS ERROR CODE HAS TO DO WITH FORD INSTALLING A DEFECTIVE WIRING HARNESS FOR THE REAR SEAT INFLATABLE AIRBAGS AND COULD CAUSE THEM TO FAIL TO OPERATE DURING A COLLISION. THE DEALERSHIP (SHEEHY FORD, MIDLOTHIAN, VA) REFUSES TO REPAIR THE VEHICLE. I ALSO CONTACTED FORD MOTOR COMPANY TWICE (5/29/19 AND IN APRIL 2019) AND THEY ALSO REFUSE TO REPAIR THE VEHICLE DESPITE IT BEING AN OBVIOUS SAFETY DEFECT THAT SHOULD BE COVERED UNDER THEIR SAFETY RESTRAINT WARRANTY. THE FACT THAT FORD IS REFUSING TO STAND BEHIND THE SAFETY OF THEIR VEHICLE HAS ME CONCERNED. *TR

Steering
Filed May 29, 201937,700 milesMO

WHILE DRIVING RECEIVED A WARNING LIGHT STATING, "LOSS OF STEERING-SERVICE ADVANCE TRACK". IMMEDIATELY AFTER THE WARNING THE STEERING LOCKED UP AND WOULD NOT STEER. TOWED TO DEALER AND ADVISED THAT THIS HAPPENS FREQUENTLY AND REPLACED THE RACK AND PINION AND ELECTRONIC STEERING CONTROL. STEERING IMMEDIATELY LOCKED UP.

Electrical System
Filed May 29, 2019PA

2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO INADVERTENT OPENING OR CLOSURE OF REAR CARGO DOOR. *LD THE CONSUMER STATED WHEN THE REAR CARGO DOOR INADVERTENTLY CLOSES IT STRIKES THE OCCUPANT ON THE HEAD OR BACK. *JS

Unknown or Other
Filed May 29, 201910,118 milesPA

THE REAR CARGO DOOR OPENS AND CLOSES UNEXPECTEDLY SOMETIMES WHEN WALKING PAST OR LEANING IN TO REMOVE CARGO. SEVERAL TIMES, IT HAS STRUCK ME ON THE HEAD WHILE LEANING IN AND OFTEN STRIKES MY BACK WHEN LEANING IN. FIRST OF ALL ITS A SECURITY PROBLEM BECAUSE OF NOT NOTICING IT OPENING. ITS DEFINITELY A SAFETY PROBLEM BECAUSE OF THE INADVERTENT CLOSING. THE DEALER HAS BEEN UNABLE TO PROVIDE AN EFFECTIVE FIX. I HAVE REQUESTED DISABLING THE SYSTEM BUT WAS TOLD THEY ERE NOT ALLOWED TO DO THAT.

Power Train
Filed May 28, 2019140,000 milesGA

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RETRIEVED DIAGNOSTIC TROUBLE CODE: P2111 (THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN). THE VEHICLE WAS NOT REPAIRED. AUTONATION FORD MARIETTA (LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060, (770) 674-6077) WAS INFOMRED OF THE FAILURE VIA PHONE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Engine
Filed May 28, 201940,000 milesNV

I WAS DRIVING ALONG AT ABOUT 55 MPH WITH THE CRUISE CONTROL ACTIVATED. THE PEDALS WERE NOT IN THE RIGHT LOCATIONS SO I DECIDED TO ADJUST THEM TO A HIGHER POSITION WITH THE BUTTON ON THE SIDE OF THE STEERING COLUMN. WHEN I DID THE ADJUSTMENT, THE ENGINE WENT INTO A FULL THROTTLE MODE AND WOULD NOT LET UP. I PUSHED DOWN ON THE BRAKES HARD AND VEHICLE SLOWED DOWN AND THE ENGINE RETURNED TO NORMAL. WHEN I TOOK MY FOOT OFF THE BRAKE THE ENGINE IMMEDIATELY WENT FULL THROTTLE AGAIN AND THEN BACK DOWN AGAIN WHEN I PUSHED THE BRAKE PEDAL DOWN HARD. THIS CYCLE CONTINUED EVEN THOUGH I SHUT OFF THE CRUISE CONTROL AND TRIED PUTTING THE SHIFTER IN NEUTRAL. I WAS FINAL ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF. I RESTARTED THE ENGINE AFTER A FEW MINUTES AND EVERYTHING SEEMED TO WORK NORMALLY. THIS WAS A VERY DANGEROUS AND SCARY EVENT. I AM AFRAID TO DRIVE THIS VEHICLE OR HAVE MY WIFE DRIVE IT. I REPORTED IT TO FORD BUT HAVE NOT HEARD BACK FROM THEM AT THIS TIME.

Unknown or Other
Filed May 23, 201937,500 milesMA

MY 2016 FORD EXPLORER CABIN HAS BEEN FILLING WITH CO I PURCHASED A CO DETECTOR A MONTH AGO AFTER FEELING SICK WHILE DRIVING ON MULTIPLE OCCASIONS. TODAY THE CO DETECTOR READ 15 WITH NO AIR ON. YESTERDAY IT READ 18 WITH AIR CONDITIONING ON. I FEEL THIS COULD BE DANGEROUS TO PEOPLE WHO DON'T KNOW ABOUT CO POISONING SYMPTOMS. PLEASE HELP ME WITH THIS.

Air Bags
Filed May 23, 201925,000 milesMI

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD (777 JOHN R. RD, TROY, MI) WHERE THE WIRE HARNESS WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE VEHICLE HAD BEEN SERVICED ON FIVE SEPARATE OCCASIONS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS INVALID.

Seats
Filed May 23, 2019TX

PASSENGER SEAT STUCK ALL THE WAY FRONT WON'T MOVE BACK AND POPPING NOISE WHEN TURNED WHEEL IT'S STRUCK TOWER MOUNTS STRUTS AND FRONT SWAY BAR LINKS

Steering
Filed May 22, 201924,675 milesVA

I HAVE HAD THIS USED CAR 2 MONTHS AND IT ONLY HAS 25K ON IT, THE STEERING COLUMN IS GRINDING AND FEELS VERY TIGHT WHEN DRIVING, ALMOST LIKE YOUR DRIVING ON A FLAT .DEALERSHIP OFFERED TO FIX IT FOR $2000.00 '.ARE YOU KIDDING? SHOULD BE A RECALL LIKE OLDER YEARS ARE.

Steering › Linkages › Tie Rod Assembly
Filed May 17, 201961,653 milesRI

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO BALISE TOYOTA OF WARWICK (LOCATED AT 1400 POST RD, WARWICK, RI 02888, (401) 352-5911) WHERE IT WAS DIAGNOSED THAT THE INNER TIE ROD ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 61,653.

Structure › Body
Filed May 8, 201935,000 milesMI

WHEN DRIVING ON THE HIGHWAY THERE IS A BUZZING NOISE COMING FROM THE COWL GRILLE PANEL ON THE WINDSHIELD. IT BECOMES VERY DISTRACTING AND HARD TO HEAR ANY AUDIO.

Steering
Filed May 6, 201959,500 milesTX

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING OUT OF A PARKING LOT, A WHINING SOUND WAS HEARD FROM THE FRONT DRIVER'S SIDE WHEEL. IN ADDITION, THE STEERING COLUMN MADE A POPPING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. FURTHERMORE, WHILE DRIVING AND MAKING LEFT TURNS, THE WHINING AND POPPING NOISE OCCURRED. THE VEHICLE WAS TAKEN TO VIVA FORD (LOCATED AT 5550 N DESERT BLVD, EL PASO, TX 79912, (915) 834-2800) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER HUB ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER LEAVING THE DEALER. THE CONTACT IMMEDIATELY CALLED DEALER AND SHE WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: CAS21646401-Y3N9W3. THE APPROXIMATE FAILURE MILEAGE WAS 59,500.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Ford Explorer → · Every Explorer year → · How the figures are calculated →