2016 Ford Explorer complaints

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHEN THE CLIMATE CONTROL SYSTEM WAS ACTIVATED, AN ABNORMAL FUEL ODOR WAS DETECTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRIS AUFFENBERG FORD (5840 MO-100, WASHINGTON, MO 63090, (800) 264-5110) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER, HOWEVER, CONFIRMED THE PRESENCE OF THE ODOR. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: 70044 (EXHAUST ODOR IN VEHICLE). THE FAILURE MILEAGE WAS 86,000.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT RELAY NUMBERS 14 AND 11 IN THE FUSE BOX WERE MELTED AND A BROWN COLOR. THE VEHICLE WAS TAKEN TO VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) WHERE IT WAS CURRENTLY AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. *MP*JB

MY VEHICLE WAS IN MOTION, WHEN I HEARD AN ODD NOISE. I STOPPED AND DECIDED TO MOVE ONLY TO HEAR A GRINDING NOISE ANY TIME I TURNED STEERING TO LEFT OR RIGHT. WENT TO THE CHANTILLY FORD DEALERSHIP IN VIRGINIA. IT WAS DIAGNOSED AS A STEERING RACK PINION PROBLEM WHICH COST JUST OVER $2000

STEERING LOCKED UP WHILE DRIVING, WAS ABLE TO SLOW DOWN SAFELY BUT COULD HAVE BEEN REALLY BAD IF GOING AT HIGHER SPEED OR AROUND A CURVE. WAS ABLE TO STOP AND REALLY FORCE WHEEL TO TURN A BIT. DEALER STATED I NEEDED TO REPLACE RACK AND PINION. $2500, BUT MORE OF A SAFETY ISSUE TO ME

ISSUES STARTED WITH SEVERAL ELECTRICAL GLITCHES THAT OCCURRED AND STILL OCCUR CONSISTENTLY WITH NO RESOLUTION. BATTERY WAS "FRIED" AND REPLACED, SYNC MODULE WAS REPLACED, NOW THE GLITCHES INCLUDE A FROZEN STEERING COLUMN WHILE DRIVING AND A "CHARGING SYSTEM SERVICE NOW" LIGHT THAT COMES ON AND OFF WHILE STATIONARY AND DRIVING. ALSO PASSENGER SIDE VIEW MIRROR GETS STUCK OUTWARDS, INTERIOR ELECTRICAL MALFUNCTIONS. TRUCK IS NO LONGER UNDER WARRANTY AND I AM TIRED OF PAYING $150 DIAGNOSTIC FEES WITH NO RESOLUTION.

THE POWER STEERING WAS INOPERATIVE WHEN STATIONARY AND THE VEHICLE WAS PARKED OVERNIGHT IN MY GARAGE AND TEMP WAS BELOW FREEZING. THE STEERING WAS LOCKED UP AND YOU COULD NOT TURN THE STEERING WHEEL. AFTER THE VEHICLE WAS RUNNING FOR ABOUT 20 TO 30 MINUTES (TRYING TO MOVE STEERING WHEEL BACK & FORTH) IT WOULD LET YOU THEN TO TURN THE STEERING WHEEL. IT DID THIS 3 TIMES AND I HAD A FORD DEALER CHECK IT OUT. THEY REPLACED THE STEERING SECTOR AND IT REPAIRED THE PROBLEM. ONE OF THE TIMES THE STEERING LOCKED UP IT ALSO WAS BINDING WHEN I STARTED MOVING AND TURNING THE STEERING WHEEL. I FEEL IF THE STEERING SECTOR FAILED IN ABOUT 4 YEARS IS SAFETY ITEM AND SHOULD BE RECALLED AND OWNERS REFUNDED FOR THIS TYPE OF FAILURE. IT COST ABOUT $2300.00 TO HAVE IT REPAIRED. IF THIS FAILURE HAPPENED WHEN DRIVING I WOULD HAVE LOST 100% OF THE STEERING.

PERSISTENT EMISSIONS SMELL IN CABIN CAUSING HEADACHES FOR THE DRIVER. ROESCHE FORD IN ELMHURST ILLINOIS CONDUCTED WARRANTY WORK WHICH CONSISTED OF "REPROGRAMMING" THE CAR. THE FIX DID NOT WORK AND ROESCH FILED AN APPEL TO FORD - WHO IS DENYING LIABILITY AND CLAIMING THE "REPROGRAMMING" IS THE FIX. I HAVE ALSO FILED A CLAIM WITH FORD CAS24714279. THIS IS THE EXACT SAME PROBLEM THE POLICE INTERCEPTOR EXPLORERS IS HAVING AND IS WELL DOCUMENTED - FORD HAS EVEN SET UP A HOTLINE FOR THE POLICE - BUT IGNORE THE INDIVIDUAL OWNER.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO HERRING FORD (820 MEMORIAL BLVD, PICAYUNE, MS 39466, (601) 798-8682) FOR AN UNKNOWN RECALL REPAIR REGARDING THE RUBBER GASKET ON THE REAR OF THE VEHICLE. THE CONTACT ALSO DETECTED A CARBON MONOXIDE ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

LOUD KNOCKING IN THE FRONT END WHEN MAKING TURNS. ASSUMED IT WAS THE SWAY BAR BUSHING NEEDING REPLACEMENT BASED ON SEARCHES, HOWEVER AFTER HAVING THE VEHICLE A WEEK THE DEALERSHIP HAS DETERMINED THAT IT IS A FAULTY STEERING GEAR. I'M SUBMITTING THIS COMPLAINT SO THAT THERE ARE MORE OF THESE DOCUMENTED OUT THERE. MY VEHICLE WAS STILL OPERATIONAL WHEN I TOOK IT IN, HOWEVER READING SIMILAR STORIES AND PROBLEMS OF OTHER OWNERS, IT COULD HAVE BEEN WORSE AND RESULTED IN A LOSS OF STEERING CONTROL. ADDITIONALLY WHEN TALKING WITH FORD CUSTOMER RELATIONS DEPARTMENT THEY SAID AT 37,500 THE VEHICLE IS OUT OF WARRANTY AND THEY WILL NOT DO ANYTHING TO CORRECT IT. I'M CONCERNED WITH SUCH LOW MILEAGE THERE APPEARS TO BE A LARGE RISK TO OTHER OWNERS.

FORD REAR SUSPENSION TOE LINK RECALL DID NOT NOTIFY ME THROUGH MAIL OR OTHER FORM AND PERIOD HAS CLOSED. I NEVER RECEIVED A NOTIFICATION LETTER FOR NHTSA RECALL NUMBER: 19V435 NHTSA DATE:JUN 10, 2019 FORD RECALL NUMBER: 19S17

AFTER REAR TOE LINK RECALL WAS COMPLETED, VEHICLE REAR END SWAYED WHILE BRAKING ON ROUGH ROADS. THIS WAS GETTING WORSE AS WAS STARTING TO HAPPEN WITHOUT BREAKING. TOOK VEHICLE TO A DIFFERENT DEALER (WILSON FORD SAGINAW, MI) THAN THE ONE WHO DID THE RECALL WORK (LAFONTAINE OF BIRCH RUN). MECHANIC FOUND THAT TWO BOLTS (ONE LH AND ONE RH) WERE NOT TIGHTENED FROM ORIGINAL RECALL WORK.

WHEN I TURN THE HEAT ON A HORRIBLE SMELL LIKE ROTTEN EGGS COMES IN THE VEHICLE. THE ODOR IS SO STRONG IT HAS CAUSED HEADACHES AND HAS MADE ME AND FAMILY FEEL SICK TO OUR STOMACHS

AIRBAG WARNING LIGHT APPEARED ON INSTRUMENT GAUGE @ APPROX 65,000 MILES. THE CONCERN IS FOR THE REAR SEAT RESTRAINT SYSTEMS THAT HAVE AIRBAGS BUILT INTO THE SEATBELT SHOULDER STRAPS. THIS DESIGN FLAW BY FORD MOTOR CO HAS RESULTED IN FAULTY WIRE HARNESS SYSTEMS FOR THE SEAT BELT AIRBAGS. FORD IS NOT TAKING ACTION BECAUSE THERE IS NO OFFICIAL "RECALL" EVEN THOUGH THIS IS A WELL KNOWN DESIGN DEFECT. FORD IS LEAVING THE RESPONSIBILITY UP TO CONSUMERS TO PAY OUT-OF-POCKET FOR THIS REPAIR @ A $660.00 COST!!! THIS IS ABSOLUTELY UNACCEPTABLE AS WE ARE TALKING ABOUT ARGUABLY THE MOST IMPORTANT SAFETY FEATURE OF A MODERN AUTOMOBILE...THE AIRBAGS!!! FORD CLEARLY CANNOT STAND BEHIND THEIR OWN PRODUCTS FROM A SAFETY STANDPOINT, SO CONSUMERS SUCH AS MYSELF ARE FORCED TO PAY THE $660.00 CHARGE IN ORDER TO PROTECT THE PASSENGERS (OFTEN CHILDREN IN OUR SCENARIO) IN THE BACKSEAT OR TAKE THE DEATHLY RISK OF SAFETY AIRBAGS NOT DEPLOYING IN AN ACCIDENT SCENARIO? YOU'VE GOT TO BE KIDDING ME. EXTREMELY SHAMEFUL AND DISAPPOINTING THAT ONE OF THE BIGGEST AUTOMOBILE MANUFACTURERS IN THE WORLD CANNOT STAND BEHIND IT'S OWN SAFETY PRODUCTS. THIS NEEDS TO BE ISSUED A RECALL PRONTO...THIS IS PEOPLE'S SAFETY WE ARE TALKING ABOUT HERE!

PURCHASED EXPLORER 2 OLD, USED. VEHICLE HAS RAN GREAT. CHECK ENGINE LIGHT CAR ON. DIAGNOSED OF 3 CYLINDER MISFIRE. PURCHASED NEW PLUGS AND COILS AS CAR NOW HAS 80K ON IT. CAR RAN BETTER FOR A WEEK AS IT WAS STARTING REALLY ROUGH. CHECK ENGINE LIGHT NEVER WENT AWAY. TOOK VEHICLE TO THE LOCAL GARAGE AND THEY DIAGNOSED THERE IS A BLOWN HEAD GASKET. GARAGED STATED THEY DO NOT DO THAT KIND OF WORK, BUT GARAGE TOLD ME THIS IS THE 3RD EXPLORER-ECOBOOST HE HAS SEEN IN THE PAST 8 MONTHS WITH THIS ISSUE. HE SAID HAS TO BE A KNOW ISSUE TO FORD. CALLED FORD DEALERSHIP. THEY SAID THERE IS NO RECALL AND THE BOOK PRICE ON THIS JOB IS $4600. I LOST A HEAD GASKET ONCE, ON A 15 YEAR OLD CAR THAT OVERHEATED SEVERAL TIMES. THIS CAR IS MY WIFES; AND NEVER OVERHEATED. FORD TOLD ME IF I COMPLETED JOB NOW THAT I WOULD NOT BE REIMBURSED BY A RECALL, WHICH I HIGHLY DOUBT BUT THAT IS WHAT I WAS TOLD. I JUST WANT TO GO ON RECORD THAT WE BABY OUR CAR, KEEP UP WITH OIL CHANGES AND WANT TO MAKE SURE FORD IS NOT GETTING AWAY WITH PASSING ENGINEERING ISSUES OFF TO THEIR CUSTOMERS. ADAM

VEHICLE LURCHED INTO ADJOINING LANE ON INTERSTATE WHILE GOING AROUND A SLIGHT CURVE AT ABOUT 70MPH. I WAS ABLE TO GET THE CAR UNDER CONTROL AND PULLED OFF THE FREEWAY. LUCKILY THERE WAS NO ONE IN THE ADJACENT LANE OR I ALMOST CERTAINLY WOULD HAVE HIT THEM. I WAS CLOSE ENOUGH TO HOME THAT I GOT THE VEHICLE BACK (ABOUT A MILE), BUT THE STEERING WOULD 'STICK'/PULL TO THE RIGHT OR LEFT WHEN TURNING SUCH THAT I HAD TO FORCE IT BACK TO CENTER (WOULD NOT RETURN TO CENTER ON ITS OWN). LIMPED HOME AT ABOUT 10 MPH. HAD THE CAR TOWED TO FORD DEALERSHIP WHO DIAGNOSED A FAILURE OF THE ELECTRONIC STEERING GEAR AND STEERING RACK. THEY SAID THEY'VE SEEN THIS A FEW TIMES WITH 2016 EXPLORERS. THE FORD TECHNICIAN WAS SHOCKED THAT THE VEHICLE WAS DRIVE-ABLE AT ALL GIVEN THE DAMAGE TO THE FAILED STEERING GEAR/RACK. HE EXPLAINED THAT I COULD HAVE EASILY LOST ALL STEERING AND HAD A MAJOR ACCIDENT. THE VEHICLE HAD BEEN IN NO ACCIDENTS OR HAD ANY OTHER INCIDENTS THAT COULD ACCOUNT FOR THE FAILURE. THE FORD TECHNICIAN STATED THAT IT LOOKS LIKE A COMPLETE FAILURE OF THE OEM PARTS. REPLACEMENT PARTS AND LABOR COST APPROXIMATELY $2,100.

CERTIFIED PRE-OWNED 2016 FORD EXPLORER WITH 56,000 MILES. ELECTRONIC STEERING GEAR FAILED. LOST POWER STEERING. LUCKILY IT HAPPENED AT LOW SPEED WHILE EXITING A PARKING LOT NEAR HOME - NO ACCIDENT. $2,200.00 REPAIR COST; NO WARRANTY COVERAGE.

MY 2016 FORD EXPLORER SPORT'S AIRBAG LIGHT IS ON. IT STARTED RANDOMLY BEING ON ABOUT 2 MONTHS AGO AND NOW THIS WEEK IT'S BEEN LIT UP EVERY TIME I START THE ENGINE. I READ ON OTHER FORUM SITES THAT THIS SEEMS TO BE A BIG ISSUE WITH MANY FORD EXPLORERS AND THE ISSUE RESULTS IN THE AIRBAGS NOT DEPLOYING IN AN ACCIDENT. THIS VEHICLE IS ONLY 3 YEARS OLD SO IT SHOULDN'T BE HAVING SUCH A KEY SAFETY PROBLEM AS THIS POINT IN IT'S LIFE. AIRBAG FUNCTIONALITY SHOULD ALWAYS BE TAKE VERY SERIOUSLY.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE STEERING SEIZED FOR APPROXIMATELY 20 MINUTES AND THE TRACTION CONTROL AND STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURNED OFF AND RESTARTED THE VEHICLE; HOWEVER, IT DID NOT RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO THE CONTACT'S RESIDENCE. ARUNDEL FORD (1561 PORTLAND RD, ARUNDEL, ME 04046, (800) 889-7171) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

AT AROUND 75K MILES THE STEERING BEGAN TO MAKING POPPING/GRINDING NOISES. THE SOUND RESOLVED WITHIN THE SAME TRIP AND STOPPED. IT'S BEEN TWO MONTHS AND THE GRINDING SOUND RETURNED WHILE DRIVING THIS WEEKEND ON A WINDING ROAD WITH MY TWO YEAR IN THE BACK SEAT. WHILE DRIVING AROUND A CORNER AT MODERATE SPEED (35-40 MPH), THE STEERING WHEEL BRIEFLY STUCK AND BROUGHT MY VEHICLE TO THE EDGE OF THE PAVEMENT BEFORE I GAINED CONTROL AGAIN. THE STICKING PERSISTED AROUND CORNERS AND WHILE TURNING BOTH DIRECTIONS. ONCE UNSTUCK, THE STEERING FELT LOOSE AND NEAR UNPREDICTABLE. THE VEHICLE IS NOW AT A LOCAL FORD DEALERSHIP WHO CONFIRMED IT'S A RESULT OF RACK AND PINION FAILURE AND QUOTED AROUND $2500 TO REPAIR. THEY CONFIRMED THIS IS COMMON IN EXPLORERS. MY RESEARCH ALSO SHOWS HUNDREDS OF REPORTS AND COMPLAINTS EXACTLY AS MINE, OFTEN IN FRIGHTENING AND LIFE THREATENING CIRCUMSTANCES. THERE IS SERIOUS POTENTIAL FOR FATAL OUTCOMES WITH THE NATURE AND FREQUENCY OF THIS MALFUNCTION.

THE FIRST TIME MY STEERING WHEEL GOT STIFF WAS ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN THE STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHTS WENT ON. I WAS UNABLE TO CONTROL THE WHEEL WHICH CAUSE ME TO GET ONTO OF THE SIDE WALK ALMOST HITTING A TREE. I HAD TO HIT MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WORKING AGAIN. I WAS ABLE TO DRIVE HOME SAFELY. THE SECOND TIME THE STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE A CURVE OF RAMP TO GET OUT OUT THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN, AND THE STEERING FAULT , HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO HIT THE BREAKS HARD IN ORDER TO AVOID HITTING THE RAIL, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF THE STEERING WHEEL WOULD WORK AGAIN BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME AND PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY HAD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39.

THERE IS AN EXHAUST SMELL PERMEATING THE CABIN IN CITY DRIVING CAUSING DIZZINESS AND THE CABIN GETS FLOODED WITH EXHAUST FUMES UNDER HEAVY ACCELERATION DUE TO MERGING INTO TRAFFIC ON INTERSTATE ON RAMPS OR WHILE PASSING IN ANY DRIVING CONDITION ALL CONTRIBUTING TO DIZZINESS, HEADACHES AND SOMETIMES NAUSEA. EVEN WITH THE AIR CONDITIONER ON AND THE RECIRCULATING AIR FEATURE ENGAGED. SEVERAL TIMES DURING MY DRIVE I NEED TO OPEN THE WINDOW TO AIR OUT MY VEHICLE TO AVOID BECOMING ILL. I'VE HAD IT TO THE DEALER SEVERAL TIMES WITH NO RESOLUTION OF THIS ISSUE AND FORD'S REPLY IS SORRY BUT YOU EXPERIENCE NO MORE THAN WHAT IS ACCEPTABLE LEVELS OF EXHAUST FUMES. THIS IS THE FIRST VEHICLE I'VE OWNED THAT FLOODS THE CABIN WITH EXHAUST FUMES EVEN WITH THE A/C RECIRCULATING THE AIR. THIS IS AN ONGOING ISSUE SINCE I'VE OWNED THE VEHICLE FEBRUARY 2017.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 70 MPH, THE STEERING COLUMN SEIZED AND THE STEERING COLUMN WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE HIGHWAY, PRESSED THE "OK" OPTION ON THE MESSAGE BOARD, AND WAS ABLE TO RESUME NORMAL DRIVING. ALSO, WHILE DRIVING 55 MPH AND HAULING A TRAILER, THE "HILL START ASSIST NOT AVAILABLE" WARNING INDICATOR ILLUMINATED. THE CONTACT PRESSED THE "OK" BUTTON AND THE WARNING LIGHT DISAPPEARED. IN ADDITION, THE ABS, STEERING FAULT SERVICE NOW, AND SERVICE TRACK WARNING INDICATORS ILLUMINATED AT VARIOUS TIMES WHILE DRIVING. DURING THE FAILURE, THE CONTACT PRESSED THE "OK" BUTTON AGAIN AND THE WARNING INDICATORS DISAPPEARED. THE CONTACT TOOK THE VEHICLE TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087, 408-215-9949) AND WAS INFORMED THAT THE REPAIRS WOULD COST $400. AFTER A DIAGNOSTIC WAS PERFORMED, THE DEALER DETERMINED THAT THE WARNING INDICATOR ILLUMINATION WAS LINKED TO A FAULTY BATTERY. THE DEALER WANTED TO TEST THE VEHICLE'S TRAILER HITCH CABLE TO DETERMINE IF THAT CABLE WAS LINKED TO THE FAILURES. IT WAS DIAGNOSED THAT THE STEERING RACK WAS THE CAUSE FOR THE SYSTEM FAILURE AND THE DEALER PROVIDED AN ESTIMATE FOR THE REPAIRS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

3RD ROW SEATS STOPPED WORKING, SEATS STUCK IN STOWED POSITION (SO I CAN'T GET TO MY SPARE TIRE.) NO MOTOR SOUNDS, REAR INTERIOR LIGHTS ALSO STOPPED WORKING. WE HAVEN'T USED THE STOW FEATURE SO MUCH THAT IT SHOULD CEASE TO FUNCTION. WE HAVE REPLACED THE FUSE, NO CHANGE. BECAUSE THERE IS NO WAY TO OPERATE THE 3RD ROW SEATS WHILE THE CAR IS IN MOTION, ALL OF THE OPERATION AND TROUBLESHOOTING OF THE THIRD ROW SEATS HAVE HAPPENED WHILE THE VEHICLE WAS STOPPED AND IN PARK.

HEADING HOME AFTER WORK ON THE TURNPIKE IN MY FORD EXPLORER 2016 WITH 50,250 MILES. APPROXIMATELY TWO / THREE WEEKS AGO. OUT NO WERE FELT LIKE A JOLTING; SUDDEN STALLING; SUDDEN DECELERATION; SUDDEN LOSS OF POWER WITHOUT ANY WARNING. I PULL TO THE SIDE OF THE ROAD. PUT THE SUV IN PARK. ATTEMPTED A RESTART, IT WORK. DURING THIS INCIDENT, THE DASHBOARD WAS DISPLAYING AND MESSAGE "SEE MANUALS, WITH A BIG WRENCH". THE MANUALS TELLS YOU TO TAKE IT TO A DEALER FOR SERVICE. THIS HAS CONTINUE TO HAPPEN SEVERAL TIMES AFTER THE INCIDENT IN THE TURNPIKE. I BOUGHT THIS CAR NEW, AN HAS ALWAYS BEING SERVICE IN THE FORD DEALER. CALL THE FORD DEALER AN I WAS INFORMED TO MAKE AN APPOINTMENT SO THEY CAN PUT THE VEHICLE IN THE COMPUTER TO DIAGNOSTIC. BUT SINCE THE WARRANTY ALREADY EXPIRED THAT I MAY HAVE TO PAY FOR THE REPAIRS. DID SOME RESEARCH ON TH ISSUE, AN IT SEEN THAT THIS HAS HAPPEN TO MANY OWNER OF A FORD EXPLORER 2016. THIS IS A VERY SERIOUS ISSUE THAT FORD NEEDS TO CORRECT THE PROBLEM WITH A RECALL.

AIRBAG LIGHT CAME ON AROUND 50,000, WAS TOLD HARNESS NEEDED TO BE REPLACED UNDER DRIVER'S SEAT DUE TO WIRES FRAYING FROM SEAT MOVEMENT. WORK WAS DONE UNDER WARRANTY. MILEAGE NOW AROUND 92,000, AIRBAG LIGHT AGAIN INTERMEDIATELY ILLUMINATED WHILE DRIVING, AFTER TAKING IT BACK TO DEALERSHIP WAS TOLD IT WAS THE SAME EXACT PROBLEM AND NOW IT'S AN $1100 FIX, NOT COVERED UNDER WARRANTY. I WAS TOLD FORD IS AWARE OF THE PROBLEM BUT NO RECALL AS OF YET HAS BEEN INITIATED. AFTER LOOKING ONLINE, SEEMS THIS IS A PRETTY COMMON PROBLEM!

THE ACCELERATOR BECOMES UNRESPONSIVE AND MY VEHICLE'S RPM DROPS, REGARDLESS IF I AM PRESSING ON THE GAS PEDAL. MOST NOTABLY OCCURS WHEN DRIVING ON THE FREEWAY, BUT HAS HAPPENED DRIVING WITHIN CITY LIMITS. I HAVE TO PRESS DOWN ON THE GAS PEDAL AND WAIT FOR THE VEHICLE TO EVENTUALLY PICK UP SPEED OR SHIFT GEAR TO NEUTRAL TO DRIVE TO BE ABLE TO ACCELERATE WHEN PRESSING ON GAS PEDAL. THIS IS A SAFETY CONCERN DUE TO THE VEHICLE GOING LIMP MODE, ESPECIALLY ON A FREEWAY. THIS HAPPENS APPROXIMATELY 2-3 TIMES IN A 1 HOUR DRIVING PERIOD. THE LAST TIME THIS HAPPENED THE VEHICLE WRENCH LIGHT WHEN ON AND MY VEHICLE WAS JOLTING WHEN I PRESSED ON THE GAS PEDAL. WHEN I TOOK IT TO THE DEALERSHIP THE WRENCH LIGHT WENT AWAY. IT IS CURRENTLY BEING SEEN BY A TECHNICIAN; HOWEVER, THE TECHNICIAN IS HAVING A HARD TIME DUPLICATING THIS PROBLEM. THIS PROBLEM IS INTERMITTENT. I TRIED TO TAKE IT TO ANOTHER DEALERSHIP PREVIOUSLY FOR THE SAME ISSUE, HOWEVER THEY TURNED ME DOWN DUE TO IT BEING AN INTERMITTENT ISSUE.

WAS DRIVING DOWN 95 @ 65 MPH WHEN ALL OF A SUDDEN, THE CAR JERKED AND LOST ALL POWER. WRENCH LIGHT, CHECK ENGINE, AND AIRBAG LIGHT ALL CAME ON. NO POWER. NO GAS, LIMP MODE. CODE READER DETERMINED THROTTLE BODY ISSUE. LOOKED ONLINE, APPEARS TO BE KNOWN ISSUE IGNORED BY FORD. I COULD HAVE BEEN KILLED

THE POWER STEERING GEAR FAILED AT 41,000 MILES. BECAUSE OF THIS, THE VEHICLE STEERING WAS UNPREDICTABLE. YOU TURN THE WHEEL, BUT IT MAY NOT STRAIGHTEN BACK OUT. AFTER REVIEWING SOME MESSAGE BOARDS, THIS SOUNDS LIKE A COMMON ISSUE WITH THE 2016 EXPLORER BETWEEN 40K AND 50K. THIS IS A SERIOUS FLAW, AND SERIOUS SAFETY ISSUE. I WAS LUCKY ENOUGH TO ONLY RUN INTO PROBLEMS AT LOWER SPEEDS. HOWEVER IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED, WITH MY WIFE AND KIDS IN THE CAR, THERE IS NO TELLING HOW HORRIBLE IT WOULD HAVE BEEN. NOT TO MENTION THE POSSIBILITY OF HITTING OTHERS ON THE ROAD DUE TO LOSS OF STEERING. SEEING HOW THERE ARE MULTIPLE PEOPLE WITH THIS PROBLEM, I BELIEVE THIS HAS TO BE A RECALL.

MY VEHICLE INTERMITTENTLY DISPLAYED 'STEERING FAULT. SERVICE NOW' MESSAGE ON MY DASHBOARD. UNFORTUNATELY AT FIRST, I DIDN'T THINK MUCH OF IT SINCE IT HAPPENED SO INFREQUENTLY AND THE STEERING WASN'T TOO NOTICEABLE. HAD I KNOWN THEN WHAT I KNOW NOW, I WOULD HAVE RECORDED IT THE FIRST TIME IT OCCURRED. IT WASN'T UNTIL I HIT AROUND 25,000 MILES THAT THE STEERING WAS SLIGHTLY DIFFICULT. I WAS DRIVING THROUGH MY TOWN AND FOUND IT NOTICEABLY HARDER TO TURN THE STEERING WHEEL AROUND CORNERS. THE SAME WARNING APPEARED ON THE DASH, TO WHICH I SCHEDULED AN APPOINTMENT. WHEN I TOOK IT IN TO BE SERVICED FOR THE PREVIOUS RECALL, I REQUESTED FOR THEM TO LOOK INTO THE MESSAGE. TURNS OUT I HAVE A FAULTY EPAS IN MY VEHICLE, ESTIMATING AROUND $2,200 TO REPLACE. WHEN I CONTACTED FORD CUSTOMER SERVICE, THEY REVIEWED MY CASE AND DENIED ANY COVERAGE FOR THIS REPLACEMENT.

CAN OF VEHICLE HAS A PROPANE OR NATURAL GAS ODOR IN IT CAUSING NAUSEA AND HEADACHES

THE AIRBAG WARNING LIGHT HAS ILLUMINATED AGAIN AND WE CONTACTED THE LOCAL FORD DEALERSHIP IN WASILLA ALASKA TO REPORT THE ISSUE BUT THEY REMAIN UNHELPFUL. THE QUICKEST APPOINT IS A MONTH AWAY AND MY WIFE USES THIS VEHICLE FOR TRANSPORTING MY CHILDREN TO AND FROM SCHOOL/APPOINTMENT AND BASIC EVERYDAY NEEDS. THE AIRBAG LIGHT OFTEN ILLUMINATES WHEN THE VEHICLE IS STATIONARY AND FIRST APPEARED WHEN THE VEHICLE HIT 34000 MILES. I CONTACTED THE FORD DEALERSHIP THEN, BUT THEY SAID THERE WAS NOTHING TO BE DONE UNLESS THE LIGHT REMAINED ON. IT APPEAREDS PERIODICALLY, OFTEN WHEN THE VEHICLE IS STATIONARY, BUT ALSO WHEN ITS BEING DRIVEN. I CONTACTED THE DEALERSHIP AND GOT THE SAME UNCONCERN RESPONSE. APPOINTMENTS ARE OFTEN MONTHS AWAY AND THE DEALERSHIP OFTEN DISMISS THE ISSUE AND SHOW NO URGENCY OR INTEREST IN FINDING OUT THE CAUSE. THE LIGHT DIAPPEARS AFTER A FEW SHUTDOWNS AND RESTARTS, SOMETIMES FOR WEEKS AND MONTHS BUT IT HAS BECAME A COMMON APPEARENCE AS THE VEHICLE CAME CLOSER TO 38K MILES AND NOW 40K MILES. PLEASE ADDRESS THE ISSUES OR AT LEADT LOOK INTO IT SO FORD CAN GIVE IT THE NEEDED ATTENTION BEFORE MYSELF OR SOMEONE LOSE A FAMILY MEMBER FOR SOMETHING THAT COULD HAVE BEEN A SIMPLE FIX. THE VEHICLE IS OFTEN STATIONARY WHEN THE LIGHT APPEAR. SOMETIME ITS APPEARS WHEN THE VEHICLE IS IN MOTION. BASE ON WHAT I HAVE READ FROM OTHER COMPLAINTS AND FROM PEOPLE WITH THE SAME VEHICLE MODEL ITS SAFE TO ASSUME THE PROBLEM MOST LIKELY ORIGINATE FROM THE REAR SEAT, JUST BEHIND THE DRIVERS

HAVE A 2016 EXPLORER XLT. LAST SUMMER AND THIS SUMMER (MAINLY WHILE AC IS ON) THE WIERD NOISE OF WHOOP, WHOOP OR SLIDE WHISTLE OR POLICE SIRENS EMITTS FROM THE REAR OF THE VEHICLE. THINGS I KNOW 1) MAKES NOISE INTERMITTENTLY DURING DRIVING AT ALL SPEEDS. 2) CANT REPRODUCE SOUND FOR DEALER 3) MAKE NOISE MAINLY WHILE AC IS ON 4) WILL MAKE NOISE WHILE IDLING IN PARK 5) NOISE COMES FROM REAR OF VEHICLE, UNKNOWING OF A CERTAIN SIDE LEFT OR RIGHT 6) ONLY 2 POSTS I CAN FIND THAT SOMEWHAT DESCRIBES THIS NOISE ON THE INTERNET, NIETHER APPLY ANY HELP OR EXPERIENCES WOULD BE APPRECIATED, OTHERWISE A GREAT VEHICLE

THE KEY PAD ON THE DRIVER DOOR FELL OFF WHILE DRIVING ON A HIGHWAY. THEN AN HOUR LATER, ALSO WHILE DRIVING, THE LIFT GATE LIGHT CAME ON. I WAS UNABLE TO OPEN THE LIFT GATE BY ANY MEANS. FORD CHARGED ME APPROXIMATELY $450 FOR THE DOOR PANEL. IT WAS $900 TO REPAIR BOTH. IT IS UNKNOWN WHAT CAUSED BOTH PROBLEMS.

FORD EXPLOER 2016 AT LOW SPEED EXCELARATOR STICK AND ENGINE REVES UP TRANSMISSION IN DRIVE. MUST PUT TRANSMISSION IN NUTRAL TO STOP AUTO FROM MOVING FWD. HAPPENED 3 TIMES SEPERATE DAYS. HAD TO PUT TRANSMISSION IN NUTURAL TO GET AUTO UNDER CONTROL.

WITHIN THE PAST 2 WEEKS, ON 2 SEPARATE OCCASIONS, THE POWER STEERING HAS GONE OUT WHILE DRIVING. FORD HAS STATED THAT THERE IS NO RECALL. THE FORD DEALERSHIP IN PHOENIXVILLE, PA STATED ON 9/25/19 THAT THE ISSUE IS WITH C200D CODE FOR MOTOR ROTATION ANGLE SENSOR. THEY GAVE AN ESTIMATE THAT THE PART IS 1500 AND LABOR 500.

WHILE THE VEHICLE WAS PARKED, IN A PARKING LOT, TURNED COMPLETELY OFF, AND THE GEAR SELECTOR WAS IN THE "PARK" POSITION, THE VEHICLE ROLLED FORWARD (SLIGHTLY DOWNHILL). THE VEHICLE ROLLED APPROXIMATELY 8 INCHES UNTIL THE FRONT TIRES MET WITH THE PARKING CURB. THE EMERGENCY BRAKE HAD NOT BEEN APPLIED AT THE TIME. THE GRADE OF SLOPE WAS APPROXIMATELY 3-6DEGREES. THE REAR HATCH WAS OPEN, AND TWO ADULTS WERE SITTING IN THE BACK WITH THEIR FEET ON THE GROUND WHEN THE VEHICLE ROLLED. IT WAS APPARENT, THAT THE TRANSMISSION "SLIPPED", WHILE IN PARK, WHEN IT SHOULD NOT "SLIP".

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE RACK AND PINION MOTOR WAS SEIZING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

2016 FORD EXPLORER XLT. ELECTRIC POWER STEERING GEAR FAILURE. HAS 82,000 KMS ON IT. $1900 FOR PART. TOTAL REPAIR QUOTED AT $2700 + TAX IN CANADA.

GAS SMELL OCCUR IN THE CABIN. MAKES ME HEADACHE AND SHICK

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN MAKING LEFT OR RIGHT TURNS OR SLIGHTLY TURNING THE STEERING WHEEL, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO JERK THE STEERING WHEEL IN ORDER FOR IT TO TURN. ON ANOTHER OCCASION, WHILE DRIVING, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL QUICKLY BECAUSE THE VEHICLE PULLED TO THE LEFT, THE STEERING WHEEL SEIZED, AND THE ENGINE TURNED OFF. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE POWER STEERING FLUID. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. *BF *TP

MY 2016 EXPLORER JUST REACHED 85,000 MILES WHEN I STARTED TO HEAR A POPPING SOUND FROM THE FRONT END OF MY VEHICLE, WHILE I WAS PARKING, THE NEXT DAY AS I WAS TURNING ONTO A CITY STREET THE STEERING WHEEL LOCKED FOR A SECOND FOLLOWED BY A LOUD POP. I TOOK THE CAR TO SANDERSON FORD DEALERSHIP AND THEY ADVISED ME, MY RACK AND PINION NEEDS REPLACED. ($2,500) REPAIR COST

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING DOWN A HILL AT 65 MPH, THE VEHICLE STALLED AND THE RPMS INCREASED. THE CONTACT MENTIONED THAT THE GEAR SHIFTED INTO LOW GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

THE AIRBAG LIGHT CAME ON. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER. THE COMPUTER CODE REVEALED A FAULT IN THE SRS SYSTEM CAUSING A REAR AIRBAG NOT TO FUNCTION PROPERLY. I WAS INFORMED THAT THIS IS NOT COVERED BY THE SRS WARRANTY AND WOULD HAVE TO PAY $500 FOR THE REPLACEMENT OF A WIRE.

AT JUST 36,300 MILES THE ELECTRONIC STEERING RACK HAS FAILED. A SIMPLE GOOGLE SEARCH SHOWS NUMEROUS FORD VEHICLES WITH THIS ELECTRONIC STEERING SYSTEM HAVING ISSUES WITH AS MANY OR LESS MILES. OF COURSE IT IS OUT OF THE BUMPER TO BUMPER COVERAGE AT THIS POINT. THE STEERING MECHANISM FELT AS THOUGH IT WAS A MANUAL STEERING SYSTEM WHEN IT FAILED AS I WAS ON MY WAY HOME FROM WORK ON A VERY BUSY HIGHWAY. THE WHEEL DOESN'T RETURN TO CENTER AFTER TURNING AND NEEDS TO BE BROUGHT BACK MANUALLY. I'M GLAD THIS DIDN'T RESULT IN A CRASH BUT EASILY COULD HAVE. FORD SHOULD ISSUE A RECALL BEFORE SOMEONE GETS KILLED. AT A COST OF OVER $2000 DOLLARS FOR THE REPAIR, I HAVEN'T BEEN ABLE TO AFFORD IT AND HAVE HAD TO RELY ON OTHERS TO GET BACK AND FORTH TO WORK.

THE EXHAUST FUMES AND CARBON MONOXIDE ARE PRESENT IN THE VEHICLE'S CABIN WHILE DRIVING. THE CAR WAS SERVICED AT THE FORD DEALER TWICE FOR THIS PROBLEM. FIRST TIME WAS AFTER FORD ISSUED AN OFFICIAL " CUSTOMER SATISFACTION PROGRAM" RELATED TO THIS ISSUE. SINCE I WAS CONSTANTLY DEALING WITH DIZZINESS, NAUSEA, AND OTHER SYMPTOMS CONSISTENT WITH CARBON MONOXIDE POISONING I TOOK THE CAR TO THE DEALER AGAIN. I WAS TOLD THAT THE PREVIOUS "REPAIR" WAS NOT DONE PROPERLY AND NEEDED TO BE CORRECTED. THE "CORRECTION" DID NOT HELP. THE CARBON MONOXIDE METER I KEEP IN THE CAR FREQUENTLY SOUNDS THE ALARM AND SHOWS ELEVATED LEVELS OF CO. THE HIGHEST LEVEL I HAVE SEEN WAS 52 PPM BEFORE OPENING ALL WIDOWS. I HAVE MULTIPLE VIDEO RECORDING OF THE METER READING GOING UP WHILE DRIVING. NOW I'M DRIVING WITH WINDOWS OPENED AND AC OFF TO AVOID GETTING SICK. I CONTACTED THE DEALER, THEY PROMISED TO CONTACT FORD FOR SOME SUGGESTIONS. I MADE MULTIPLE ATTEMPTS TO FOLLOW UP AND EVERY TIME I HEARD THAT FORD DID NOT ANSWER YET.

TRAVELING SOUTH ON HWY65 IN ALABAMA, WE STOPPED AT A REST STOP. WHEN WE STARTED THE EXPLORER BACK UP, THE POWER STEERING ASSIST FAULT ERROR MESSAGE CAME ON AND WE DID NOT HAVE POWER STEERING AT ALL. WE DROVE TO ANOTHER EXIT AND TURNED OFF THE EXPLORER AND THE ERROR MESSAGE WAS GONE AND WE HAD POWER STEERING BACK. WE TRAVELED BACK HOME AND I CALL MY LOCAL FORD DEALER FOR AN APPOINTMENT. I WAS JUST INFORMED THAT I NEED A NEW ELECTRONIC STEERING GEAR AT $2500. MY 2016 EXPLORER HAS ABOUT 47,000 MILES. THIS IS UNACCEPTABLE TO HAVE A POWER STEERING ISSUE ON AN EXPLORER WITH LOW MILEAGE. I BELIEVE THIS IS AN ON-GOING PROBLEM WITH FORD AND THE EARLIER RECALLS OF THIS SAME ISSUE WITH EXPLORERS. ACCIDENTS ARE GOING TO HAPPEN, WHICH WILL BE TRAGIC KNOWING FORD COULD RECALL AND REPAIR THIS ISSUE BEFORE SOMEONE IS KILLED WHEN THEIR POWER STEERING JUST GOES OUT!

FUME SMELL COMING FROM VEHICLE WHILE MOVING, CAN SMELL BOTH INSIDE AND OUTSIDE OF CAR! SEEMS LIKE SMELL IS MORE IN FRONT OF CAR THEN IN BACK ONCE CAR IS PARKED AND I GET OUT OF CAR. I AM FEELING VERY UNWELL WHILE DRIVING; NAUSEA, DIZZINESS, STINGY EYES AND BLURRY VISION. IT IS HAPPENING REGARDLESS OF THE HEATING/AIR BEING ON/OFF. I HAVE FOR DAYS NEEDED TO DRIVE WITH ALL WINDOWS DOWN. MY CHILDREN FEEL SICK AS WELL. MY HUSBAND CAN SMELL IT, BUT THIS FAR HAS NOT BEEN FEELING SICK FROM IT. THIS HAPPENS NO MATTER IF I AM DRIVING CITY/HIGHWAY/STATIONARY/IN MOTION, ALL THE TIME. WE HAVE BEEN FEELING SICK FOR A WHILE BUT THE SMELL IS WITHIN THE LAST WEEK.

2016 FORD EXPLORER XLT, 86000 MILES. STEERING STICKING WHILE TURNING LEFT/RIGHT WHILE TRAVELING AT ALL SPEEDS. THERE IS ALSO A POPPING NOISE WHEN TURNING RIGHT AT LOW SPEEDS. AFTER INVESTIGATION I HAVE FOUND THE IS A RACK & PINION PROBLEM THAT FORD REFUSES TO RECALL. MANY INSTANCES OF STEERING WHEELS LOCKING WHILE DRIVING WHICH COULD POTENTIALLY BE FATAL. REPAIR COSTS FOR REPLACEMENT ARE $2000-$3000. THIS SHOULD NOT HAPPEN ON A 3 YEAR OLD VEHICLE, AND DEFINITELY NOT TO AMOUNT OF VEHICLES THAT ARE SHOWING THE SAME ISSUE. CONSUMER SAFETY IS DEFINITELY NOT BEING TAKEN INTO CONSIDERATION FOR THIS DEFECT. IT APPEARS MONEY IS THE DRIVING FORCE FOR NOT RECALLING THIS ISSUE BY FORD.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). BIG STAR FORD (17717 S FWY, PEARLAND, TX 77578, 713-960-9800) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 30 MPH, A BUZZING NOISE OCCURRED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR DISPLAYED "SERVICE NOW". IN ADDITION, THE STEERING WHEEL SEIZED. THE CONTACT PRESS THE OK BUTTON AND CONTINUE TO DRIVE WITHOUT POWER STEERING TO HIS RESIDENCE. THE CONTACT STATED THAT THE FAILURE RECURRED ON THREE SEVERAL OCCASIONS. THE CONTACT CALLED GROVE CITY FORD (1 TAYLOR PLAZA, GROVE CITY, PA 16127, (724) 748-4790) AND BUTLER COUNTY FORD (400 S MAIN ST, BUTLER, PA 16001, (724) 287-2766) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CRS242007579. THE APPROXIMATE FAILURE MILEAGE WAS 53,110.