Page 26 of 34 · complaints 1,251–1,300 of 1,684

2014 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Unknown or Other
Filed Sep 16, 2017100,000 milesNJ

WHILE STOPPED WITH AIR CONDITIONING ON THE CABIN OF THE VEHICLE FILLS WITH EXHAUST FUMES. THIS MAKES MY FAMILY AND ME SICK, FEELING NAUSEOUS WITH HEADACHES. AS A SINGLE MOTHER I USE MY VEHICLE NOT ONLY TO GET MY FAMILY AROUND BUT ALSO AS MY LIVELIHOOD. I AM A LYFT DRIVER AND THIS NEGATIVELY AFFECTS MY RATINGS FROM MY CUSTOMERS WHO CAN SMELL THE FUMES.

Unknown or Other
Filed Sep 16, 201749,000 milesAL

HAS A STRONG EXHAUST SMELL DURING ACCELERATION. I JUST PURCHASED THIS VEHICLE USED FROM A FORD DEALER. IT IS A WEEKEND AS I WRITE THIS AND I WILL NOTIFY THE DEALER AS WELL.

Engine
Filed Sep 12, 201789,000 milesMD

I HAVE A 2014 FORD EXPLORER WITH 89K MILES. I RECENTLY BROUGHT IT TO THE DEALER FOR AN THE SMELL OF EXHAUST FUMES INSIDE THE VEHICLE. THE SMELL COMES AT HIGHER SPEEDS (ABOVE 50 MPH) AND WHEN THE VEHICLE COMES TO A FULL STOP. THE VEHICLE MUST BE AT FULL OPERATING TEMPERATURE BEFORE YOU CAN SMELL THE EXHAUST FUMES. CURRENTLY THE SOLUTION I RECEIVED FROM THE DEALER IS TO REPLACE THE MUFFLER AND THE DUAL AIR EXTRACTOR.

Engine
Filed Sep 11, 201757,936 milesOK

WHEN I ACCELERATE UP HILL OR TO PASS ANYONE THE EXHAUST SMELL COMES THROUGH MY AIR CONDITIONER. IT SMELLS LIKE ROTTEN EGGS. WHEN I FIRST GOT THE CAR I CALLED THE DEALER AND THEY TOLD ME IT WAS JUST BECAUSE THE CAR WAS NEW AND NOT TO WORRY ABOUT IT. BUT IT MAKES ME SICK AND DIZZY SOMETIMES WHILE DRIVING.

Unknown or Other
Filed Sep 10, 2017VA

I HAVE EXPERIENCE EXHAUST COMING INTO THE CABIN OF BOTH FORD EXPLORERS I'VE OWNED( 2012 AND 2014). THE EXHAUST ENTERS THE CABIN SECTION THROUGH THE AIR CONDITION VENTS. WHEN PASSING ANOTHER VEHICLE AND OR WHEN THE PASSING GEAR IS ENGAGED AND RETURNING TO NORMAL SPEED THE EXHAUST ENTERS THE CABIN. I COMPLAINED TO THE DEALERSHIP BACK ON 2012 AND NOTHING WAS SAID OR DONE. WHEN NORMAL DRIVING OCCURS I DON'T EXPERIENCE THE LEAK. WHEN I EXPERIENCE THE EXHAUST LEAK I LET ALL WINDOWS DOWN TO AIR OUT THE CABIN.

Structure › Body
Filed Sep 9, 201740,000 milesMI

VEHICLE HAS 40K MILES ON IT. STRANGE VIBRATION COMING FROM PASSENGER SIDE. ALL OF THE SUDDEN THE WINDOW MOLDING/TRIM FROM THE WINDSHIELD FILES OFF! CAUSING MOTOR VEHICLES BEHIND US TO SWERVE! GOT OUT AND CHECKED, SURE ENOUGH THE DRIVERS SIDE MOLDING IS LOOSE TO. THIS COULD BE A HUGE SAFETY ISSUE. HAD IT REPAIRED, GUY AT THE DEALER TOLD US IT WAS A KNOWN PROBLEM. WAS DOING APPROX 75 MPH ON I 75. IT WAS VERY SCARY

Unknown or Other
Filed Sep 8, 2017MD

AWFUL ODOR COMING INTO THE CAR - SMELLS LIKE EXHAUST OR SOMETHING ROTTEN. I GET TERRIBLE HEADACHES AND WILL GET SLEEPY WHILE DRIVING. FOUND MYSELF BOBBING MY HEAD ALMOST FALLING ASLEEP. THE HEADACHES WILL LAST AFTER I STOP DRIVING THE CAR. BEEN GOING ON FOR CLOSE TO 2 YEARS. MAINLY HAPPENS ON HIGHWAY DRIVING (WHICH I DRIVE 270 EVERYDAY TO WORK).

Engine
Filed Sep 8, 201740,000 milesOR

FUMES IN THE CAR AND EVEN AFTER TAKING IT TO THE DEALERSHIP IT STILL HAS NOT FIXXED THE ISSUE THEY HAVE PUT NEW REAR VENTS IN AND ADDED MORE UNDER COATING

Unknown or Other
Filed Sep 7, 201756,000 milesFL

CAR FILLS WITH FUMES AND STRONG "SULFUR" ORDER WHEN EXCELLING ON ON UPGRADE CLIMB.

Steering
Filed Sep 5, 201720,000 milesSD

BEGAN HEARING WHIRRING AND SCREECHING SOUND WHEN TURNING THE STEERING WHEEL. WAS ALSO DIFFICULT TO TURN THE STEERING WHEEL AT TIMES. FORD DIAGNOSED THE PROBLEM AS A STEERING GEAR FAILURE. VEHICLE HAD 20 THOUSAND MILES ON IT AND WAS ABOUT 5 MONTHS OUT OF WARRANTY PERIOD. FORD REFUSED TO COVER THE REPAIR AND CHARGED 1570.00 TO FIX.

Unknown or Other
Filed Sep 3, 2017NC

FAULTY DOOR AJAR ASSEMBLY. DOES NOT RECOGNIZE WHEN THE DOOR IS CLOSED. ALSO LOSES CONNECTION WHILE CAR IS OFF AND THE DOOR IS CLOSED, TRIGGERS THE ALARM TO GO OFF. APPARENTLY THIS IS HAPPENING ON SEVERAL MODELS AND YEARS.

Engine
Filed Aug 29, 2017CA

PISTON ROD BROKE AND VEHICLE COMES TO AN ABRUPT STOP AND LOSES POWER. THIS HAPPENED WHILE DRIVING ON A HIGHWAY.

Engine
Filed Aug 26, 201729,800 milesCA

EXHAUST ODOR ENTERS THE CABIN WHEN UNDER HIGH ACCELERATION WHEN MERGING ONTO A FREEWAY OR UNDER SUSTAINED, HIGH RPM (ABOVE APPROXIMATELY 3,000 RPM) WHEN TRAVELING IN MOUNTAINOUS FREEWAYS WITH SUSTAINED, UPHILL GRADE. I HAVE NOTICED THIS OCCURRENCE MORE THAN SIX TIMES SINCE I PURCHASED THE VEHICLE 5 MONTHS AGO (AT THE END OF MARCH 2017 WITH 25,000 MILES). THE ODOR SMELLS LIKE SULFUR AND FILLS THE CABIN TO THE EXTENT THAT PERSONS SITTING IN THE REAR SEATS CAN SMELL THE ODOR. THE AIR CONDITIONING SYSTEM IS USUALLY ON AND IN RECIRCULATION MODE. CURRENTLY, THE VEHICLE HAS 30,000 MILES (AUGUST 26, 2017), HAS NEVER BEEN IN AN ACCIDENT, AND IS IN EXCELLENT CONDITION (EXCEPT FOR THE EXHAUST ODOR!) AND HAS NO MECHANICAL MODIFICATIONS.

Unknown or Other
Filed Aug 25, 201765,000 milesAL

I HAVE OWNED A 2014 FORD EXPLORER FOR A YEAR NOW. WHEN I PURCHASED IT, IT HAD 40,000 MILES ON IT SO, OUT OF THE MANUFACTURERS WARRANTY PERIOD. NOW, EVERY TIME I GET ON THE INTERSTATE OR TRY TO PASS A SLOWER MOVING VEHICLE. THERE IS A STRONG SMELL OF EXHAUST THAT ENTERS THE CABIN OF THE SUV WHICH RESULTS IN ME GETTING A HEADACHE AND MY SON COMPLAINING OF HIS NOSE BURNING. I SCHEDULED AND TOOK THE CAR IN THE MULLINAX FORD HERE IN MOBILE, AL WHERE THEY CHARGED ME 99.00 TO RUN TEST ON THE VEHICLE TO SEE IF CARBON MONOXIDE WAS ENTERING THE CABIN AND THE TEST CAME BACK POSITIVE. NOW THEY WANT TO CHARGE ME $553.00, WHICH THEY CALL A DISCOUNT, TO FIX THE PROBLEM. I CALLED FORD CUSTOMER SERVICE AND WAS TOLD THEY CREATED A CASE AND SENT IT TO THE SERVICE MANAGER. THIS WAS ONLY TO GET A DECISION FROM THE MANAGER THAT I STILL HAD TO PAY $553.00. THIS IS A MANUFACTURING DEFECT, AND THEY WANT ME TO PAY FOR IT. THIS VEHICLE IS POISONING MY FAMILY (3 KIDS) AND THEY WON'T FIX THE PROBLEM. I WAS TOLD THAT THEY WERE ONLY REPAIRING POLICE CARS AS OF NOW.

Engine
Filed Aug 22, 20173,150 milesMD

THERE IS A STRONG EXHAUST ODOR COMING INSIDE THE VEHICLE WITH ALL OF ITS WINDOWS UP EVERY TIME AFTER A HEAVY ACCELERATION, REGARDLESS OF WHETHER OR NOT THE A/C VENTILATION IS ON OR NOT. THE STRONG EXHAUST ODOR IS INESCAPABLE AFTERWARD WHILE STILL IN MOTION ON A CITY STREET OR HIGHWAY OR WHILE STOPPING AFTER THE ACCELERATION. THIS HAS BEEN A CONSISTENTLY REPEATABLE ISSUE WITH MY VEHICLE SINCE PURCHASING IT AS BRAND NEW. MY DEALERSHIP DID NOT FIND A TSB AND OFFERED NO RESOLUTION FOR THE PROBLEM.

Engine
Filed Aug 22, 201731,000 milesAZ

VEHICLE UNDER HARD ACCELERATION AND THE AIR IS ON RECIRCULATE, THE CABIN FILLS UP WITH EXHAUST.

Engine
Filed Aug 22, 2017TX

WE ARE GETTING EXHAUST FUMES COMING THRU AC DUCTS WHILE DRIVING

Engine
Filed Aug 21, 2017101,000 milesCA

EXHAUST FUMES ODOR WHILE DRIVING IS CAUSING NAUSEA AND HEADACHES TO ME AND MY WIFE MAKING IT UNBEARABLE AND UNSAFE TO DRIVE. IT STARTED OUT ONLY WHEN WE WOULD TURN ON A/C BUT NOW ITS ALL THE TIME.

Air Bags
Filed Aug 20, 201765,000 milesFL

WHEN DRIVING, PASSENGER DOOR WINDOW CRACKED WHEN GOING FROM HOT TO COLD TEMPERATURES. FORD REFUSES TO FIX IT.

Unknown or Other
Filed Aug 20, 201766,000 milesFL

MY WINDSHIELD TRIM BLEW OFF WHEN DRIVING DOWN HIGHWAY AND FORD REFUSES TO FIX IT.

Steering
Filed Aug 14, 2017100,000 milesNY

STEERING WENT OUT CANT TURN WHEEL NO POWER STEERING

Unknown or Other
Filed Aug 14, 2017110,736 milesNY

CARBON MONOXIDE WAS DETECTED INSIDE THE VEHICLE PASSENGER COMPARTMENT AS WELL AS FUMES/ EXHAUST ODOR.

Electrical System
Filed Aug 14, 201748,000 milesNC

MULTIPLE SENSOR FAILURES WHILE CAR WAS IN MOTION. VEHICLE WOULD NOT RECOGNIZE THAT THE TRANSMISSION WAS IN PARK. CLIMATE CONTROL SENSOR FAILED, RESULTING IN TEMPERATURES BEING INCREASED TO THE MAXIMUM HEAT. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION ON A HIGHWAY. WINDSHIELD WIPER FLUID SENSOR FAILED AND DID NOT RECOGNIZE THAT THERE WAS FLUID IN THE RECEPTACLE. THIS HAPPENED WHILE IN MOTION. SENSOR ON DUAL CLIMATE CONTROL FAILED AND WAS BLOWING HOT AIR AT THE PASSENGER AND COLD AIR AT THE DRIVER. THIS HAPPENED WHILE IN MOTION.

Steering
Filed Aug 13, 201748,450 milesMA

ON JULY 20, 2017, WHILE PULLING THE VEHICLE OUT OF MY GARAGE, THE POWER STEERING FAILED. A WARNING LIGHT ABOUT TRACTION CONTROL CAME ON. THINKING THE TRACTION CONTROL HAD INADVERTENTLY BEEN PRESSED, I TURNED THE VEHICLE OFF AND THEN ON AGAIN. THE VEHICLE BEGAN FUNCTIONING NORMALLY AT THAT POINT. ON SUNDAY, JULY 30, 2017, AS MY HUSBAND WAS DRIVING ON THE HIGHWAY, WITH ME AND 3 OF OUR CHILDREN AS PASSENGERS, THE POWER STEERING FAILED AGAIN AND WARNING LIGHTS CAME ON SIMULTANEOUSLY ABOUT TRACTION CONTROL BEING TURNED OFF AND POWER STEERING ASSIST NEEDING SERVICE. THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MOVE. TURNING THE VEHICLE OFF AND THEN ON ONCE AGAIN SEEMED TO RESET THE POWER STEERING AGAIN. I CALLED AUTOFAIR FORD OF HAVERHILL, MA THE NEXT DAY AND THEY TOLD ME TO BRING THE VEHICLE IN THAT AFTERNOON. ON THE WAY TO AUTOFAIR FORD, THE POWER STEERING FAILED AGAIN. AUTOFAIR DIAGNOSED THE ISSUE AS A FAILED STEERING RACK AND REPLACED THE STEERING RACK AND PROGRAM SYSTEM FOR A TOTAL OF $1721.90. UPON RESEARCHING THIS ISSUE ONLINE, I LEARNED THAT THE 2011, 2012, AND 2013 FORD EXPLORERS HAD THE SAME OR VERY SIMILAR ISSUE AND THERE WAS A RECALL. IN ADDITION, I FOUND MESSAGE THREADS ON VARIOUS WEBSITES OF 2014 FORD EXPLORERS HAVING THE SAME OR SIMILAR ISSUES AS WE DID. LUCKILY, WHEN THE POWER STEERING FAILED ON MY VEHICLE, WE WERE ABLE TO KEEP THE VEHICLE UNDER CONTROL AND AN ACCIDENT DID NOT OCCUR; HOWEVER, IF SUDDEN SHARP STEERING WOULD HAVE BEEN NEEDED, THERE LIKELY WOULD HAVE

Unknown or Other
Filed Aug 12, 2017FL

THERE HAVE BEEN REGULAR INSTANCES WHILE DRIVING THIS VEHICLE OF UNEXPLAINABLE DROWSINESS, HEADACHES, CONFUSION, AND IMPAIRMENT. WHILE LEARNING OF THE LATEST NEWS OF POSSIBLE DANGEROUS FUMES BEING ALLEGED IN THE PASSENGER CABIN, I WANTED TO REPORT THIS INCIDENT IN MY PERSONAL VEHICLE. I HAVE BECOME SERIOUSLY MORE CONCERNED AS I AM NOW TRAVELING WITH AN INFANT IN THE VEHICLE WITH ME, AND RECOGNIZING THAT I WAS SUBJECT TO THESE CONDITIONS THROUGHOUT A FULL PREGNANCY. I PURCHASED THIS VEHICLE NEW AND HAVE BEEN THE PRIMARY DRIVER SINCE OWNING IT. I HAVE NOT HAD ANY MODIFICATIONS DONE TO THIS VEHICLE AND HAVE HAD ALL SERVICE WORK COMPLETED AT THE DEALERSHIP WHERE PURCHASED. ALTHOUGH I DON'T TRAVEL OFTEN BY CAR, THERE HAVE BEEN TRIPS THAT I HAVE TAKEN THAT WERE APPROXIMATELY 300 MILES IN LENGTH THAT WOULD REQUIRE A STOP FOR REST AND / OR SLEEP. THIS IS NOT A USUAL CHARACTERISTIC OF MY DRIVING STYLE. THERE IS NO NOTICEABLE ODOR IN THE VEHICLE'S PASSENGER COMPARTMENT. THERE ARE NO NOTICEABLE DRIVING CONDITIONS THAT MAKE THIS ISSUE BETTER OR WORSE.

Unknown or Other
Filed Aug 10, 201738,071 milesAR

THE SMELL OF EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT ESPECIALLY ON FULL ACCELERATION. SEEMS TO BE UNDER ANY CONDITION OF THE CABIN AS FAR AS WINDOW OPEN PARTIALLY, CLOSED WINDOWS WITH VENT ON, AC ON WITH OR WITHOUT THE RECIRCULATION BEING USED. MOSTLY ANNOYING AND IT DOES SEEM TO DISSIPATE AFTER A FEW MINUTES, WILL OCCUR FROM STARTING AT FULL STOP OR USE SUCH AS FULL THROTTLE FOR PASSING AT ANY SPEED. DO NOT SEEM TO NOTICE A SMELL WHEN RUNNING IN TOWN OR ON FREEWAY. RARELY SIT WITH ENGINE RUNNING AND HAVE NOT NOTICED THE EXHAUST SMELL THUS FAR.

Unknown or Other
Filed Aug 8, 201751,000 milesTN

I GET VERY NAUSEOUS AND HEAD ACHES WHEN DRIVING MY VEHICLE. SOME TIMES BLURRED VISION AND A FEELING OF SLOWED REACTION. I HAVE HAD AN INSTANCE WHERE I BLACKED OUT WHILE DRIVING FOR A FEW SECONDS, TO BE AWAKENED WHEN MY VEHICLE RAN ACROSS GRAVELS BEFORE ENTERING A YARD. I HAD JUST GOTTEN OFF THE INTERSTATE WHERE I WAS DOING AROUND 70 MPH AND ABOUT 1/2 MILE AFTER THE TOP OF THE OFF RAMP I BLACKED OUT. NO INJURIES WERE REPORTED, I CAME TO IN TIME TO PULL THE WHEEL TO AVOID AN ACCIDENT BUT WAS PERFECTLY FINE RIGHT BEFORE I BLACKED OUT. I WASN'T TIRED BEFORE THIS. WHEN I DRIVE OUR 2017 FORD F-350 I DO NOT HAVE THESE SYMPTOMS. THEY SEEM TO GO AWAY. OR IF I RIDE IN MY EXPLORER WITH THE WINDOWS OPEN I SEEM TO FEEL BETTER. AFTER MY RIDE HOME FROM WORK IF I RUN THE AIR AND HAVE MY WINDOWS UP I AM SO TIRED BY THE TIME I GET HOME THAT I CAN'T DO ANYTHING BESIDES LAY ON THE COUCH AND SLEEP. WHICH IS NOT ME- I HAVE NO HEALTH ISSUES AND AM VERY ACTIVE IF I DO NOT DRIVE THIS VEHICLE.

Unknown or Other
Filed Aug 8, 201774,800 milesMD

STRONG EXHAUST ODOR IN CAB WHILE DRIVING + THERE IS A RECALL ON THIS CAR 16S18 REPLACE BOTH TEAR TOE LINKS

Structure › Body
Filed Aug 7, 20173,500 milesTX

THE WINDOW TRIM ON BOTH SIDES OF THE FRONT WINDSHIELD BECAME LOOSE AND THEN FLEW OFF OF THE VEHICLE WHILE DRIVING. THE CAR HAS 3500 MILES. WHY IS THIS NOT A RECALL? OTHERS HAVE HAD THIS SAME ISSUE I HAVE LEARNED BY READING THESE FORUMS.

Engine
Filed Aug 7, 201740,000 milesNJ

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN ON SEVERAL OCCASIONS, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITH THE RPM'S ABOVE 3500. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Engine
Filed Aug 6, 201734,769 milesMO

MY FORD EXPLORER HAS SIGNIFICANT EXHAUST SMELL IN THE VEHICLE AT TIMES, USUALLY AFTER I HAVE KICKED IT DOWN INTO PASSING GEAR, SUCH AS IN CLIMBING HILLS. WHEN I HAD IT IN FOR SERVICE, I ASKED THE DEALER I BOUGHT IT FROM TO TRY TO IDENTIFY WHAT IS CAUSING IT AND THEY CLAIMED THEY COULD NOT DISCERN ANY ODOR. I HAVE SINCE LEARNED OF THE TECHNICAL SERVICE BULLETINS THAT HAVE BEEN PUSHED OUT BY FORD FOR MY VERY PROBLEM AND HAVE ALSO LEARNED THAT THERE IS NO INDICATION ANY OF THEIR EFFORTS TO FIX THE PROBLEM ARE ACTUALLY WORKING. I CANNOT AFFORD TO PAY FORD FOR EASTER EGG HUNTS, SO I AND MY FAMILY ARE WAITING FOR A RECALL. IN THE MEANWHILE, WE ARE DRIVING THE VEHICLE WITH THE WINDOWS DOWN. WE HAVE BEEN CONTACTED BY ONE LAW FIRM SO FAR THAT IS INVOLVED IN A CLASS ACTION LAWSUIT OVER THIS ISSUE. WE WOULD RATHER HAVE FORD FIX THE PROBLEM. THE PROBLEM WAS INITIALLY NOTICED JUST AFTER WE BOUGHT IT, BUT WE THOUGHT IT WAS DUE TO SOMETHING ON THE ENGINE THAT WOULD BURN OFF IN TIME. THE PROBLEM HAS CONTINUED THE ENTIRE TIME WE HAVE HAD THE VEHICLE. THE PROBLEM DOESN'T SEEM DIRECTLY RELATED TO SPEED OF TRAVEL.

Engine
Filed Aug 6, 201753,000 milesTX

WHEN ACCELERATING, A STRONG ODOR COMES FROM THE AIR VENTS. THE ODOR LINGERS AND SMELLS VERY STRONG, I BELIEVE THIS MAY BE EXHAUST FUMES, AS IT ONLY HAPPENS DURING ACCELERATION.

Engine
Filed Aug 4, 2017TX

CARBON MINOXIDE ENTERING THE CABIN. EXHAUST FUMES ARE ENTERING THE CABIN.

Fuel/Propulsion System
Filed Aug 4, 201729,000 milesFM

WITH RAPID ACCELERATION (GETTING ON A HIGHWAY) AN ODOR COMES INTO THE VEHICLE. IT USED TO HAVE A MORE GASOLINE LIKE SMELL, BUT WE TOOK THE VEHICLE TO THE SHOP AND THEY REPLACED A PART. (NOT SURE WHAT PART, BUT IT WAS NOT UNDER WARRANTY.) WE STILL HAVE THE SMELL BUT IT IS MORE CHEMICALLY NOW. THIS HAPPENS EVERY TIME WE STOMP ON THE GAS. MOSTLY IT OCCURS WHEN GETTING ON THE HIGHWAY, BUT DOES OCCUR WHEN WE PULL OUT INTO TRAFFIC ON REGULAR ROADS AND HAVE THE NEED FOR A QUICK ACCELERATION. IT TAKES SEVERAL MINUTES FOR THE ODOR TO DISSIPATE. SOMETIMES IT HAS BEEN SO STRONG MY KIDS HAVE STARTED COUGHING. THIS HAS HAPPENED THIS WE FIRST BOUGHT THE CAR. WE ORIGINALLY THOUGHT IT WAS COMING FROM OTHER VEHICLES AROUND US, BUT WHEN IT HAPPENED WITH NO VEHICLES AROUND, WE KNEW IT WAS OUR EXPLORER. I THOUGHT IT WAS JUST US UNTIL SOMEONE MENTIONED THEIR PROBLEM TO MY HUSBAND AND NOW I SEE MANY PEOPLE ARE HAVING THIS SAME ISSUE.

Structure › Body
Filed Aug 4, 201755,000 milesME

THE ELECTRONIC POWER STEERING RACK HAS FAILED ON OUR VEHICLE. THIS I HAVE SEEN IS A PROBLEM FORD HAS HAD IN THE PAST AND HAS STILL NOT REMEDIED THE PROBLEM. THE OUT OF POCKET COSTS ARE $2500.00 . THE STEERING IS UNSAFE AND IS ALLOVER THE ROAD. FURTHER TO THIS THE POWER SEAT MOTOR FAILED AND THEY WANT $2500 TO REPAIR IT . THIS I FEEL IS VERY UNFAIR AND GOUGING.

Unknown or Other
Filed Aug 4, 201752,000 milesAZ

WHEN ACCELERATING QUICKLY OR GOING UP HILL, WHICH CAUSES A HIGHER RPM, A HORRIBLE SMELL COMES IN THE CAR. IT SMELLS LIKE A CROSS BETWEEN ROTTEN EGGS AND BURNT HAIR. AFTER READING OTHER'S REPORTS, IT COULD BE THE EXHAUST BEING SUCKED INTO THE CAR. IT SEEMS TO BE WORSE WHEN THE REAR AIR IS ON. THIS HAS BEEN HAPPENING SINCE WE PURCHASED THE VEHICLE NEW. THE DEALERSHIP DOES NOT ACKNOWLEDGE THAT THERE IS A PROBLEM. THE DATE ENTERED BELOW IS THE MOST RECENT OCCURENCE. I ALWAYS ROLL THE WINDOWS DOWN TO AIR OUT THE EXHAUST/SMELL.

Unknown or Other
Filed Aug 3, 201737,000 milesTN

EXHAUST FUMES ENTERING THE CABIN. WHEN QUICKLY ACCELERATING THE SMELL OF EXHAUST FUMES FILLS THE CABIN. I'M NOT SURE IF THERE IS AN ISSUE WITH EXHAUST MANIFOLD OR HEADERS BUT I WOULD IMAGINE THE PROBLEM IS IN THE ENGINE COMPARTMENT SINCE THE SMELLS COMES THROUGH THE A/C VENTS. THIS HAS ME AND MY FAMILY WORRIED OF CARBON MONOXIDE POISONING.

Unknown or Other
Filed Aug 3, 2017840 milesIL

EXHAUST ODOR IN CABIN AFTER HARD ACCELERATION.

Unknown or Other
Filed Aug 3, 201748,430 milesVA

THIS CAR WAS PURCHASED NEW BY ME IN 2014. IN (ROUGHLY) EARLY 2017, MY WIFE--THE PRIMARY DRIVER--COMPLAINED ABOUT EXHAUST ODOR INSIDE THE CAR, ESPECIALLY AT IDLE. IN MAY SHE TOOK IT TO THE DEALERSHIP WE PURCHASED IT FROM AND THEY EXPLAINED THE NATURE OF THE PROBLEM AND THAT FORD HAD NOT YET COMMITTED TO DOING ANYTHING ABOUT IT. THEY ALSO CONFIRMED THEY NOTICED THE SMELL AS WELL. WE ELECTED TO GET THE PRESCRIBED REPAIR DONE FEARING FOR THE SAFETY OF OUR FAMILY. THAT WORK, DONE IN JUNE, COST $594.31.

Steering
Filed Aug 3, 201748,000 milesIN

WE HAVE OWNED THIS EXPLORER FOR 2 MONTHS WITH 44,000 MILES ON IT WHEN THE STEERING STARTED GRINDING AND LOCKING UP . THIS IS DEFINITELY A SAFETY ISSUE AND OTHER PRIOR YEARS HAVE BEEN RECALLED FOR THE SAME ISSUE. DEALER WANTS $1500 TO FIX IT. THIS CAR WAS MUCH TOO EXPENSIVE TO HAVE THIS ISSUE WITH THESE LOW MILES. FORD NEEDS TO RECALL THIS AND FIX OUR VEHICLE FOR US . WE ASKED THE DEALER TO PAY FOR THIS BUT HAVE NOT RECEIVED ANY WORD THAT THEY WILL. MANY OTHERS ARE THIS WEBSITE HAVE THE SAME ISSUE SO IT IS OBVIOUSLY A LARGE PROBLEM WITH OTHER EXPLORERS. PLEASE HELP!!

Steering
Filed Aug 2, 201748,200 milesLA

I WAS DRIVING MY CAR ON A HIGHWAY WHEN SUDDENTLY I GOT TWO WARNINGS DISPLAYED ON MY PANEL THAT SAID "STEERING FAULT / SERVICE NOW" "SERVICE ADVANCE TRAC." ABOUT 5 MINUTES LATER THE STEERING BEGAN TO FEEL A LITTLE HARDER TO MOVE, BUT I MADE IT HOME O.K. THE NEXT DAY, THOUGH, THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO MANUEVER.

Steering
Filed Aug 2, 2017LA

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE STEERING AND SERVICE ADVANCE TRACK WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED FORD HIXSON MAZDA LOCATED ON 2506 MACARTHUR DR, ALEXANDRIA, LA 71301 AND SPOKE WITH GREG WHO SCHEDULED AN APPOINTMENT FOR 8/3/17. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000(SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed Aug 2, 2017PA

THE EMERGENCY BRAKE CONTINUES TO STICK, AFTER HAVING IT REMEDIED AND REPLACED ONCE ALREADY (2016). THE BRAKES WERE REPLACED LAST YEAR AS WELL (2016), AND THEY CONTINUE TO SQUEAK ALMOST CONSISTENTLY. IT'S IN AGAIN FOR SERVICE TODAY (8/2/17) AND THE DEALER SAID THEY CONTINUE TO SEE ISSUES WITH THE BRAKES STICKING ON 2014 FORD EXPLORERS. THE BRAKES SQUEAKING HAVE BEEN AN ISSUE SINCE JANUARY 2015.

Unknown or Other
Filed Aug 2, 201738,000 milesMO

SICKNESS IN CABIN AFTER DRIVING. CO POISONING SYMPTOMS- HEADACHE, NAUSEA, VOMITING

Unknown or Other
Filed Aug 2, 201753,000 milesNY

FREQUENT SMELL OF EXHAUST IN THE CABIN - SOMETIMES WHEN STATIONARY/IDLING AND SOMETIMES AFTER HARD ACCELERATION.

Steering
Filed Aug 2, 201766,000 milesWV

STEERING FAULT ASSIST AND GEAR ASSEMBLY WENT OUT WHILE THE VEHICLE WAS STATIONARY. THERE WAS A RECALL FOR EARLIER MODELS, I THINK THEY SHOULD HAVE EXTENDED IT FOR LATER MODELS AS WELL. THE REPAIR COST WAS $1652.00 PLUS TOWING, HOTEL STAY AND RENTAL CAR FEES WHICH IS NOT INCLUDED. FORD SENT A DEFECTIVE PART TO THE DEALERSHIP WHERE I HAD MY VEHICLE REPAIRED AND WILL NOT PAY FOR THE EXTRA DAYS I WAS WITHOUT A CAR AND RENTAL FEES.

Engine
Filed Aug 2, 201738,000 milesCT

SMELL OF EXHAUST FUMES PRESENT IN THE CABIN. ALL PASSENGERS COMPLAIN OF HEADACHES, DIZZYNESS, NAUSEA, AND LETHARGY. THIS OCCURS AFTER DRIVING WITH THE WINDOWS UP. SECOND OWNER OF VEHICLE. PROBLEM HAS EXISTED SINCE AT LEAST JUNE 7TH.

Engine
Filed Aug 1, 2017TX

EXHAUST FUMES ENTER THE VEHICLE WHEN CAR ACCELERATES. HAPPENS MORE WITH HARDER ACCELERATION. IT HAPPENS REGULARLY AND

Engine
Filed Aug 1, 201743,600 milesPA

THERE IS AN EXHAUST SMELL OF ROTTEN EGGS, BURNT RUBBER, AND SULFUR THAT PROTRUDES FROM THE AIR VENTS INTO THE CABIN OF THE VEHICLE UPON ACCELERATION AND A SMALLER AMOUNT OF EXHAUST PROTRUSION UPON IDLE. BOTH CITY AND HIGHWAY DRIVING ARE AFFECTED. THE EXHAUST SMELL HAS CAUSED SOME PASSENGER NAUSEA.

Engine
Filed Aug 1, 2017OK

EXHAUST FUMES CAN BE SMELLED WHEN WE START VEH. AND WHEN WE HAVE RAPID ACCELERATION. MENTIONED TO DEALER SEVERAL TIMES, WAS TOLD VERY FEW OTHERS HAVE HAD ISSUES AND NO RECALL FOR ITEM AS OF YET... THAT WAS LAST YEAR IN 2016. DATE BELOW ON WHEN IT HAPPENED WAS WHEN WE PURCHASED FROM DEALERSHIP NEW.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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