Page 25 of 34 · complaints 1,201–1,250 of 1,684

2014 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Electrical System
Filed Dec 13, 201759,000 milesNC

HEAT ON PASSENGER SIDE NOT WORKING AT ALL CAUSING THE WINDOW ON THAT SIDE TO NOT BE ABLE TO BE SEEN OUT OF WHEN DRIVING THE CAR IN THE COLD. ONLY PUT COLD AIR OUT ON THAT SIDE. SPOKE TO SOMEONE AT FORD AND WAS TOLD IT WAS A PROBLEM JUST NOT IN MY CAR YET.

Air Bags
Filed Dec 12, 2017OR

FOR A SIGNIFICANT AMOUNT OF THE VEHICLE'S LIFE, THE AIRBAG LIGHT HAS ILLUMINATED A MAJORITY OF THE TIME. I DID NOT BELIEVE THIS WAS AN ISSUE AS I WAS INSTRUCTED THAT A LIGHT WOULD COME ON IF THE VEHICLE THOUGHT SOMETHING/SOMEONE WAS IN THE PASSENGER SEAT, BUT DID NOT MEET MINIMUM WEIGHT REQUIREMENTS. IT HAS COME TO MY ATTENTION WHEN MY VEHICLE WAS IN FOR A NON-RELATED REPAIR, THAT THIS IS NOT THE CASE AND THAT THE LIGHT ACTUALLY INDICATES A FAULT WITH THE AIRBAG SYSTEM. SO I HAVE BEEN DRIVING AROUND FOR PROBABLY 40,000 MILES WITH FAULTY AIRBAGS IN THE CAR IN WHICH I AM THE ORIGINAL OWNER. I CALLED FORD WHO EXPRESSED LITTLE TO ZERO CONCERN UNTIL I LET THEM KNOW I WOULD BE FILING A COMPLAINT. ACCORDING TO THE DEALER, THE ISSUE IS THAT THE CONNECTORS ARE CORRODED (THE INDICATION WAS MULTIPLE CONNECTORS ARE CORRODED). THIS SEEMS LIKE A REALLY BIG ISSUE - I LIVE IN OREGON, SO NOT QUITE A DRY CLIMATE, BUT IT'S NOT ABNORMAL. THE PERSON I SPOKE TO AT FORD WAS NAMED "ANN"

Engine
Filed Dec 7, 201782,000 milesIA

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE 18-MONTH OLD CHILD, WHO WAS IN A SAFETY SEAT ON THE REAR PASSENGER SEAT, BECAME UNRESPONSIVE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT CALLED 911. THE CHILD WAS TAKEN TO THE EMERGENCY ROOM WHERE THE DOCTOR RAN SEVERAL TESTS, BUT WAS UNABLE TO DIAGNOSE WHAT HAPPENED TO THE CHILD. THE CHILD RECOVERED AND WAS RELEASED FROM THE EMERGENCY ROOM. THE CHILD WAS TAKEN BACK INTO THE VEHICLE AND, FIVE MINUTES INTO THE DRIVE BACK TO THE CONTACT'S RESIDENCE, THE FAILURE RECURRED. THE CHILD BECAME RESPONSIVE WHEN THE CONTACT ROLLED DOWN THE WINDOW. THE CHILD WAS TAKEN TO THE PEDIATRICIAN WHO RULED OUT THAT THE CHILD MIGHT HAVE SUFFERED A SEIZURE. BOTH THE MOTHER AND THE PEDIATRICIAN SUSPECTED THAT THE CHILD MIGHT HAVE SUFFERED FROM CARBON MONOXIDE POISONING. THE DEALER WAS CALLED (FESLER AUTO MALL IN FAIRFIELD, IOWA, 641-472-2161), BUT DID NOT CALL BACK AS PROMISED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

Structure › Body
Filed Dec 7, 201765,000 milesMA

I AM WRITING TO YOU IN REGARDS TO PHYSICAL ILLNESS THAT I HAVE SUFFERED AS WELL AS MY PASSENGERS FROM MY 2014 FORD EXPLORER POLICE INTERCEPTOR PACKAGE. STARTING BACK WHEN I FIRST PURCHASED THE VEHICLE AT APPROXIMATELY 59,000 MILES, I HAVE EXPERIENCED AN EXHAUST ODOR IN THE CABIN SHORTLY AFTER ACCELERATING OVER 3,000RPMS. THIS ISSUE HAS BEEN INVESTIGATED AT MY LOCAL DEALERSHIP TWICE, WITH THE TECHNICIAN CONFIRMING THE SMELL. AFTER THIS WORK WAS PERFORMED, I STILL TO THIS DAY AM SUFFERING FROM EXHAUST FUMES AND PHYSICAL ILLNESS DIRECTLY RELATED TO MY FORD EXPLORER. ALL REPAIR ORDERS FROM INVOLVED FORD DEALERSHIPS ARE IN MY POSSESSION CONFIRMING EXHAUST FUMES ARE STILL ENTERING THE CABIN. FROM THE TIME I TOOK OWNERSHIP IN OCTOBER 2016, I HAVE EXPERIENCED PHYSICAL ILLNESS WHEN DRIVING THE VEHICLE FOR MORE THAN 1 HOUR AT A TIME. I GET EXTREMELY LIGHTHEADED AND NAUSEATED, WHICH HAS CAUSED ME TO FREQUENTLY STOP THE VEHICLE AND VOMIT. MY PASSENGERS IN THE VEHICLE HAVE ALSO EXPERIENCED SIMILAR SYMPTOMS WHEN RIDING IN THE VEHICLE. WHEN THIS HAPPENS, I STOP AT A SAFE LOCATION AND REMOVE MYSELF TO FRESH AIR, AND THE SYMPTOMS SOON PASS AND I AM ABLE TO DRIVE AGAIN. RECENTLY, I HAVE TRAVELED FROM MASSACHUSETTS TO VERMONT IN MY EXPLORER. THE MOSTLY HIGHWAY DRIVING TRIP IT WAS ME AS WELL AS MY GIRLFRIEND. AFTER AROUND AN HOUR OF DRIVING AT 60MPH, MY GIRLFRIEND AND I WERE FEELING VERY DIZZY AND BECAME NAUSEATED, SO I OPTED TO STOP AND RELAX AT A REST STOP FOR FRESH AIR PRIOR TO CONTINUING MY

Unknown or Other
Filed Dec 6, 2017OH

FOR THE PAST SEVERAL WEEKS BOTH ME AND MY WIFE HAVE NOTICED A WEIRD SMELL COMING FROM THE 2014 FORD EXPLORER THAT WE HAVE. ALSO ON SEVERAL OCCASIONS MY WIFE HAS COMPLAINED ABOUT FEELING DIZZY AND NAUSEOUS FROM DRIVING BUT WE THOUGHT IT WAS NOTHING SERIOUS. THEN ABOUT A WEEK AGO AFTER DRIVING THE EXPLORER HOME FROM WORK MY WIFE BEGAN TO FEEL LIGHTHEADED, NAUSEOUS AND ALMOST PASSED OUT WHILE DRIVING WITH OUR 4 YOUNG KIDS IN THE CAR. WE ENDED UP RUSHING HER TO THE HOSPITAL TO SEE WHAT HE PROBLEM WAS, WHICH WAS THE SAME DAY THAT WE RECEIVED THE RECALL NOTICE FROM FORD ABOUT CARBON MONOXIDE POISONING THAT WAS HAPPENING IN ALL 2011-2017 FORD EXPLORER MODELS. SO WHILE SHE WAS IN THE EMERGENCY ROOM WE HAD HER BLOOD AND OXYGEN LEVELS CHECKED FOR CARBON MONOXIDE POISONING ESPECIALLY BECAUSE MY WIFE IS STILL BREASTFEEDING OUR 10 MONTHS OLD DAUGHTER. I HAVE RECENTLY TOOK MY VEHICLE TO A FORD DEALERSHIP FOR THEM TO CORRECT THIS ISSUE BUT MY REAL CONCERN IS WITH THIS ISSUE AFFECTING MILLIONS OF VEHICLES AND PEOPLE, WHAT IS THE POSSIBILITY OF THIS HAPPENING AGAIN. WE PLAN TO FOLLOW UP WITH OUR PRIMARY CARE PHYSICIAN TO ENSURE THAT THERE ARE NO SIGNS OF CARBON MONOXIDE BEING DETECTED WITHIN ANYONE IN MY IMMEDIATE FAMILY AS WE DRIVE THE 2014 FORD EXPLORER DAILY. I'M REACHING OUT TO FIND OUT WHAT ARE SOME OPTIONS THAT WE HAVE AS FORD CONSUMERS. I JUST PRAY THAT THERE ARE NO MORE SERIOUS HEALTH ISSUES WITH MY WIFE AND KIDS FROM THE TIMES THEY HAVE BEEN INSIDE HIS VEHICLE INHALING THESE POISONIO

Power Train
Filed Dec 2, 201724,900 milesTX

SHORTLY AFTER LEAVING HOME, AS I WAS REACHING A MAJOR ROAD, I FELT MY VEHICLE SUDDENLY START TO SHAKE VIOLENTLY AND MAKE A LOUD NOISE. THE VEHICLE THEN STARTED TO LOSE SPEED AND FAILED TO ACCELERATE. I WAS ABLE TO PUT IT IN PARK AND TURN THE HAZARDS ON. THIS WAS VERY SCARY BECAUSE I HAVE NEVER EXPERIENCED ANY VEHICLE OF MINE BEHAVE THIS WAY. I LITERALLY THOUGHT I WAS GOING TO HAVE TO GRAB MY 3 YEAR OLD AND RUN FOR MY LIFE. I THOUGHT IT COULD EXPLODE OR CATCH FIRE OR WHO KNOWS. AT THIS POINT I JUST FELT FEAR. THIS COULD HAVE CAUSED A MAJOR ACCIDENT IF SOMEONE BEHIND ME WOULD'VE REAR ENDED ME. AGAIN, MY CAR STOPPED MOVING FOR NO REASON. THIS COULD POSE A MAJOR THREAT AND I WOULD RECOMMEND ACTIONS BE TAKEN TO RESOLVE THIS ISSUE. AFTER RESEARCHING ONLINE, I LEARNED ABOUT MANY OTHER FORD DRIVERS EXPERIENCING SIMILAR SITUATIONS INVOLVING THE THROTTLE BODY COMPONENT. SOUNDS TO ME LIKE THIS COULD BE A COLLECTIVE PROBLEM. I HOPE FORD WILL TAKE MY CONCERNS INTO CONSIDERATION TO PREVENT ANY FUTURE DANGEROUS SITUATIONS. THANK YOU.

Air BagsCrash1 injured
Filed Nov 30, 201755,000 milesCO

THE AIRBAG WARNING LIGHT HAVE BEEN COMING ON INTERMITTENTLY. THE CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE PROBLEM AND FORD HAD BEEN UNABLE TO IDENTIFY THE CAUSE. ON NOVEMBER 27, 2017, A FORD DEALERSHIP IDENTIFIED THAT THE CAR HAD A DEFECTIVE AIRBAG RESTRAINT CONTROL MODULE. THE CAR HAS 60,472 MILES. THE WARRANTY EXPIRED AT 60,000. FORD HAS NOT OFFERED TO EXTEND ANY SORT OF WARRANTY RELIEF EVEN THOUGH THE CAR IS 472 MILES OUTSIDE OF THE WARRANTY. MY HUSBAND WAS IN A FRONT-END COLLISION IN JULY 2017. ALTHOUGH THE CAR THAT HE HIT WAS TOTALLED, THE AIRBAGS IN OUR FORD DID NOT DEPLOY, A FACT THAT SHOCKED MANY PEOPLE CONSIDERING THE DAMAGE TO THE OTHER CAR. I AM SHOCKED THAT WHEN THE CAR WAS IN THE FORD DEALERSHIP AFTER THE ACCIDENT THAT THEY DID NOT WORK TO EXPLAIN THE AIRBAG FAILURE.

Electrical System
Filed Nov 30, 201741,156 milesMI

THE DASH READS TRANSMISSION NOT IN PARK WHILE THE SHIFTER IS IN PARK POSITION. THERE IS A TECHNICAL SERVICE BULLETIN REGARDING THIS ISSUE BUT THE DEALER REFUSED TO REPAIR THE ISSUE DUE TO THE VEHICLE WARRANTY BEING EXPIRED. TSB 15-0047

Unknown or Other
Filed Nov 29, 201748,000 milesCA

OUR VEHICLE CONTAINS A COMMON BACKUP SENSOR WHICH BEEPS WHEN IT DETECTS SOMEONE BEHIND THE VEHICLE. THE SYSTEM DOESN'T WORK APPROXIMATELY 5% OF THE TIME. MY OWN BROTHER HAS THE SAME YEAR FORD EXPLORER AND HE SAYS THAT HE HAS THE SAME PROBLEM. SEVERAL TIMES WE ALMOST STRUCK SOMEONE, INCLUDING A SMALL CHILD, BECAUSE THE SENSOR DID NOT GO OFF. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THAT THEY COULDN'T DUPLICATE THE PROBLEM, SO THEY COULDN'T FIX IT. THAT'S RIDICULOUS. DOES SOMEONE NEED TO DIE FOR THEM TO ACKNOWLEDGE THAT THEY HAVE A PROBLEM.

Engine
Filed Nov 28, 201757,000 milesPA

DRIVING ON HIGHWAY APPROX 65 MPH IN RAIN. SUDDEN LOSS OF POWER STEERING, MESSAGE ON DASHBOARD INDICATING CHECK CHARGING SYSTEM, THEN HILL ASSIST FAILURE, THEN WARNING MESSAGE THAT ALL ACCESSORY POWER WAS DISABLED TO CONSERVE POWER. THEN ALL LIGHTS ON DASHBOARD LIT UP. LOSS OF POWER STEERING IN RAIN ON HIGHWAY ALMOST CAUSED VEHICLE TO LOSE CONTROL AND BE INVOLVED IN MULTIPLE CAR ACCIDENT. SERPENTINE BELT WAS FOUND TO BE IN PROPER CONDITION, AND WAS ABLE TO DRIVE HOME ALTERNATE ROUTE ALONG 35MPH ROADS. NO FURTHER PROBLEMS ASIDE FROM OCCASIONAL SQUEAK UNDER ACCELERATION. IMMEDIATELY FOLLOWED UP WITH SERVICE CALL, SERPENTINE BELL WAS IN GOOD CONDITION, BUT BELT TENSIONER SPRING HAD FAILED. VEHICLE HAS ONLY 57,000 MILES. SEEMS EXCESSIVELY EARLY FOR THIS TYPE OF PART TO FAIL.

Seat Belts
Filed Nov 22, 201754,000 milesMN

BOUGHT USED, WHEN I GOT IT WITH ONLY 54000 MILES, ONE SEAT BELT WOULD GO INTO THE RECEIVER BUT NOT CLIP IN OR STAY IN. A WEEK AFTER I BOUGHT IT THE SEAT BELT ON THE OTHER BUCKET SEAT ALL OF A SUDDEN JAMMED AND THE SEAT BELT WILL NOT GO IN AT ALL... COULD HAVE BEEN VERY DANGEROUS IF THEY HAD FAILED WHILE DRIVING.

Unknown or Other
Filed Nov 18, 201745,000 milesWA

EXHAUST SMELL IN PASSENGER CABIN AFTER HARD ACCELERATION ON HIGHWAY.

Structure › Body
Filed Nov 17, 201741,000 milesCO

WHILE DRIVING DOWN THE INTERSTATE AROUND 70MPH) THE TRIM ALONG THE WINDSHIELD ON THE DRIVER'S SIDE SUDDENLY SNAPPED AND FLEW OFF.

Unknown or Other
Filed Nov 15, 2017NY

I HAVE BEEN FEELING VERY LIGHT HEADED AND TIRED WHEN I DRIVE MY 2014 FORD EXPLORER.

Unknown or Other
Filed Nov 10, 201734,000 milesNJ

DURING ACCELERATION, THE SMELL OF EXHAUST ENTERS MY CABIN AT AN ALARMING RATE.

Electrical System
Filed Nov 8, 201774,000 milesNH

THE "DOOR AJAR" LIGHT WILL STAY ON WHETHER I AM STATIONARY OR DRIVING. I HAVE HAD TO OPEN AND SHUT THE DOOR 5 TO 7 TIMES SOMETIMES TO GET IT TO SHUT OFF. NO MATTER HOW SOFT OR HARD I SHUT THE DOOR IT WON'T SHUT OFF. IF I DON'T SHUT IT OFF THE INTERIOR LIGHT WILL STAY ON.

Unknown or Other
Filed Nov 6, 2017OK

VEHICLE TELLING ME THROUGH THE VEHICLE HEALTH REPORT THAT THERE IS CARBON MONOXIDE CONCERNS.

Unknown or Other
Filed Nov 3, 2017FL

MY 2014 FORD EXPLORER WINDSHIELD PILLAR TRIM FELL OFF WHILE I WAS DRIVING ON HIGHWAY 95 AND IT COULD'VE HIT ANOTHER CAR AND CAUSED A CAR ACCIDENT/DEATHS. I SPOKE TO FORD AND THEY SAID THEY GET CALLS ON THIS ISSUE ALL THE TIME, BUT WE HAVE TO REPORT IT ON HERE FOR SOMETHING TO BE DONE ABOUT IT. I REFUSE TO SPEND 100S OF DOLLARS REPLACING THESE PILLAR TRIMS BECAUSE THEY ALWAYS FALL OFF. IF YOU GO ONLINE YOU SEE 100S OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE I HAVE EXPERIENCED. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMETHING HORRIBLE HAPPENS WHEN THESE TRIMS FLY OFF OF OUR CARS.

Engine
Filed Nov 2, 201761,000 milesFM

STRONG EXHAUST SMELL IN THE CABIN OF THE SUV. EVERY TIME THE ACCELERATOR IS PRESSED FOR A ACCELERATION THAT IS FAST A STRONG EXHAUST SMELL IS NOTICED IN THE CABIN OF THE SUV. THIS IS THE SAME SMELL THAT COMES FROM THE EXHAUST PIPES.

Engine
Filed Oct 28, 2017454,000 milesCO

EXHAUST LEAK INTO VEHICLE

Structure › Body
Filed Oct 27, 201750,000 milesMS

EXHAUST FUMES IN CABIN WHEN ACCELERATING AT HIGHER SPEEDS, ESPECIALLY WHEN ENTERING INTERSTATE AND PASSING CARS AT HIGHER SPEEDS.

Unknown or Other
Filed Oct 27, 2017OH

EXHAUST ENTERING VEHICLE DURING ACCELERATION ... ESP WHEN AIR OR HEAT IS ON , PAST YEAR OCCURS EVERY TIME

Power Train
Filed Oct 24, 2017140,000 milesWA

TRANSFER CASE IS GUMMING UP AND TEARING UP MY PTO AND CAUSING GRINDING WHILE ACCELERATING. SPOKE TO MY MECHANIC AND HE SAID THAT FORD IS AWARE OF THE PROBLEM BUT HAS YET TO ISSUE A RECALL OR EXTENDED WARRANTY ON ISSUE. WILL COST $1600 TO REPLACE PTO.

Engine1 injured
Filed Oct 23, 201732,256 milesCA

THIS IS A FOLLOW UP TO NHTSA ID 11019920 FILED 8/26/17. EXHAUST ODOR, SMELLS LIKE SULFUR, STRONG, PUNGENT, COMING THROUGH DAHS BOARD VENTS DURING SUSTAINED ACCELERATION AND SHORTLY AFTER. THE PROBLEM IS REPEATABLE EVERY TIME: PUT VENT SYSTEM IN RECIRCULATION MODE, SUSTAINED ACCELERATION OVER 3,000 RPM, WAIT 5 SECONDS, STRONG SULFUR ODOR COMES THROUGH DASH BOARD VENTS. I AM NOW EXPERIENCING HEADACHES ON A CONSISTENT BASIS AS I HAVE BEEN DRIVING THE VEHICLE MORE OFTEN FOR COMMUTING SINCE PURCHASING IT IN MARCH 2017 WITH 25K MILES. I AM SEEING A DOCTOR AND AM BUILDING A CASE FOR MORE SEVERE HEADACHES WITH INCREASED DRIVING IN MY EXPLORER. TODAY, I DECIDED TO LOOK UNDER THE VEHICLE - I AM INCLUDING PHOTOS OF THE EXHAUST MANIFOLD WHICH SHOWS A CRACK NEAR THE PIPE-TO-FLANGE CONNECTION. AND, NO, MY VEHICLE IS NOT A POLICE CRUISER AND IT DOES NOT HAVE AFTERMARKET PARTS INSTALLED. HOW MANY MORE COMPLAINTS DO YOU NEED? TSB 14-0130 IS FORD'S CHEAP ATTEMPT TO HIDE A VERY SERIOUS PROBLEM AND AVOID A COSTLY RECALL OF OVER 1 MILLION VEHICLES. THE EVIDENCE CONTINUES TO MOUNT, INJURIES HAVE OCCURRED, COUNTLESS EXPLORER OWNERS HAVE EXPENDED MUCH RESOURCES IN FILING COMPLAINTS, AND FORD SAYS, "THESE VEHICLES ARE SAFE. WE HAVE NOT FOUND A SAFETY ISSUE HERE". FORD HAS ISSUED TSBS WHICH DO NOT ADDRESS THE PROBLEM. THEIR LATEST INSULT TO OFFER TO "INSPECT AND REPAIR" REAR LIFT GATES AND DRAIN VALVES, AND REPROGRAM THE AIR CIRCULATION SYSTEM IS LAUGHABLE, NOTHING MORE THAN A DISTRACTION TO HIDE THE

Air Bags
Filed Oct 23, 201715,000 milesCA

MY EXPLORER HAS AN INTERMITTENT AIRBAG LIGHT THAT COMES ON AND GOES OFF. I'VE TAKEN IT INTO THE DEALER AND THEY NEVER FIND ANYTHING WRONG; BUT THE ISSUE PERSISTS. I'M CONCERNED AN AIRBAG MAY INFLATE INCORRECTLY OR NOT AT ALL IN AN EMERGENCY.

Unknown or Other
Filed Oct 19, 201725 milesFL

EXHAUST FUMES THERE IS AN EXHAUST TYPE ODOR NOTICED IN THE VEHICLE WHEN RELEASING THE GAS PEDAL AFTER ACCELERATING.

Vehicle Speed Control
Filed Oct 18, 201734,000 milesNY

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE SURGED AND CAUSED THE VEHICLE TO ACCELERATE UNEXPECTEDLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DRIVER WAS ABLE TO PLACE THE GEAR IN NEUTRAL AND MANEUVER TO THE SIDE OF THE ROAD TO SAFELY STOP THE VEHICLE. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THE CONTACT WAS PROVIDED CASE NUMBER: CAS-13346113-C5W0T8. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Engine
Filed Oct 17, 201740,000 milesFL

WHEN EVER I EXHILARATE I CAN SMELL EMISSIONS IN MY CABIN OF MY TRUCK TO THE POINT THAT I HAVE TO OPEN THE WINDOWS OR ILL GET DIZZY AND HEADACHES. AT LOW SPEEDS AND HIGH SPEEDS AS WELL.

Unknown or Other
Filed Oct 16, 201751,000 milesGA

EXHAUST FUMES COMING THROUGH A/C VENTS

Engine
Filed Oct 16, 2017GA

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE VENTS. THE CONTACT WAS ALERTED BY THE CARBON MONOXIDE DETECTOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO JOHN BLEAKLEY FORD IN LITHIA SPRINGS, GA 30122 (PHONE (770) 941-9000). THE DEALERSHIP REPLACED THE VENTS AND THE EXHAUST SYSTEM; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Oct 16, 201730,000 milesVA

MY 2014 EXPLORER HAS BAD FUME SMELLS IN THE CABIN WHEN ACCELERATING TO PASS VEHICLES. I HAVE TAKEN IT TO THE DEALER ONCE TO HAVE IT REPAIRED BUT IT STILL DOES IT. I HAVE ALSO HAD A FUME SMELL IN MY NOSE THAT IS THERE WHEN I AM NOT IN THE CAR. I DIDN'T KNOW WHAT IT WAS AND AM SCHEDULED FOR AN MRI BUT I HAVE RECENTLY REALIZED THE CAR CABIN SMELLS THE SAME AS THE SMELL IN MY NOSE.

Engine
Filed Oct 13, 201733,000 milesTX

I PURCHASED MY USED 2014 FORD EXPLORER SPORT IN JANUARY 2017. IT IS IN EXCELLENT CONDITION, HOWEVER I HAVE DISCOVERED THAT MY VEHICLE EMITS A SULPHUR "ROTTEN EGG" SMELL WHEN I ACCELERATE TO A HIGH SPEEDS. AFTER RESEARCHING THIS ISSUE, I FOUND THAT IT IS A COMMON PROBLEM WITH FORD EXPLORERS BETWEEN YEARS 2013-2017 AND MAY BE AN EXHAUST ISSUE. I HAVE A WARRANTY ON MY VEHICLE, BUT NOTICED THIS IS NOT COVERED PART AS PART OF MY WARRANTY PACKAGE AND THERE IS CURRENTLY NOT A FORD RECALL ON THIS ISSUE. THIS IS UNSAFE AND A PROBLEM FOR MANY OWNERS LIKE ME. I DO NOT FEEL SICK WHEN I DRIVE MY CAR, BUT HAVING EXHAUST CHEMICALS IN THE AIR WHEN I DRIVE CAN POSE A SERIOUS THREAT AFTER REPEATED EXPOSURE AND COULD POTENTIALLY CAUSE SERIOUS HEALTH PROBLEMS FOR ME AND OTHER PASSENGERS. IT IS AN ISSUE THAT IS CLEARLY OBVIOUS WHEN YOU ACCELERATE AND NEEDS TO FIXED BY THE FORD MANUFACTURER.

Structure › Body
Filed Oct 12, 2017GA

THE CAR IS LITTLE UNDER THREE YEARS OLD AND THE DOOR PANEL IS COMING APART AROUND THE WINDOW. ANOTHER ISSUE IS THE SMELL OF CARBON DIOXIDE WHEN I ACCELERATE. AND ANOTHER ISSUE IS THE HOOD IS SHOWING RUST SPOT (SHOWING OXIDIZATION)

Unknown or Other
Filed Oct 11, 201751,000 milesMI

UNDER ACCELERATION I GET AN EXHAUST SMELL IN THE CABIN. IT HAPPENS WHEN PASSING, GETTING UP TO SPEED FROM A DEAD STOP. IT DOES IT NO MATTER IF THE ENGINE IS COLD,WARM OR HOT . THE DEALER HAS REPLACED THE EXHAUST,ADDED 6 SENSORS FOR THE A/C RESUSCITATION & SEALED UP THE BODY AT THE REAR END. THE DEALER HAS TALKED TO FORDS TECHS & I STILL HAVE THE SMELL. I HAVE PULMONARY FIBROSIS & MY LUNGS CAN'T BE EXPOSED TO THIS. PLEASE HELP.

Unknown or Other
Filed Oct 10, 201770,000 milesCA

I STARTED TO DRIVE THE CAR FOR WORK AND THE EXAUST FUMES IN THE CABIN AREA HAS STARTED TO MAKE ME SICK.

Unknown or Other
Filed Oct 6, 201790,000 milesNC

EXHAUST ODOR SMELL IN VEHICLE IS WORSE UNDER HEAVY EXCELLERATION HAPPENS EVERY TIME

Vehicle Speed Control
Filed Oct 6, 201730,200 milesIN

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE ATTEMPTING TO ACCELERATE THE VEHICLE AT HIGHWAY SPEEDS, THE CABIN BEGAN TO FILL WITH A FUEL ODOR. THE CONTACT WOULD HAVE TO LOWER THE WINDOWS IN ORDER FOR THE ODOR TO DISSIPATE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,200.

Power Train
Filed Oct 5, 201764,000 milesPA

MY CAR HAS 64000 MILES ON IT AND WAS PURCHASED IN JANUARY 2014. THE TRANSFER CASE HAS FAILED AND CAUSED MASSIVE AMOUNTS OF FLUID TO LEAK FROM THE VEHICLE. THE FLUID COULD BE SEEN ON MY DRIVEWAY AND MY CARPORT FLOOR, AND IT WAS AN $1850 FIX AT THE MECHANIC. THERE WAS, ACCORDING TO THE DEALER, A RECALL FOR A SIMILAR ISSUE WITH CERTIFIED PRE-OWNED FORD EXPLORERS, AND THEY SAID THE TRANSFER CASE WAS CRACKED, ALONG WITH THE VALVE. ADDITIONALLY, THERE IS AN ODOR OF PROPANE OR SIMILAR COMING FROM THE EXHAUST VENTS INSIDE THE VEHICLE. IT'S WORSE WHEN IT'S ON AIR CONDITIONING, TO THE POINT WHERE I ACTUALLY HAVE TO PUT THE WINDOWS DOWN.

Engine
Filed Oct 3, 2017500 milesTX

I HAVE THIS CAR FROM 2014 AND IS AN EXHAUST FUMES AND CARBON MONOXIDE WAFTING INTO THE CABIN, THE DEALER TRIED TO REPAIR IT SEVERAL TIMES, SEALING THE REAR END, REPLACING THE EXHAUST BUT THE PROBLEM PERSIST, THEY ARE CURRENTLY WORKING ON ANOTHER SOLUTION, I DO NOT KNOW WHAT TO DO NEXT, THEY ALWAYS TRY TO AVOID THE PROBLEM THANKS RODRIGO DIAZ

Engine
Filed Oct 3, 201727,000 milesNC

EXPERIENCING STRONG EXHAUST FUMES INSIDE CABIN WHEN RUNNING HEAT OR AC. THE SMELL IS MORE PROMINENT WHEN VEHICLE IS SITTING STATIONARY WITH ENGINE RUNNING.

Power Train
Filed Oct 3, 201775,000 milesCA

MY FORD EXPLORER HAS A CONSTANT EXHAUST SMELL IN THE CABIN. THE DEALERSHIP COMPLETED A RECALL WHEN I FIRST PURCHASED THE VEHICLE AND NOW THE DEALER IS TELLING ME THEY DO NOT KNOW OF ANY EXHAUST IN THE CABIN ISSUES. STRANGE NOW THE DEALERSHIP KNOWS NOTHING ABOUT A PROBLEM THEY TRIED TO FIX. THE FRONT SUSPENSION HAS BEEN REPLACED 3 TIMES NOW. ABOUT EVERY 20K MILES THE FRONT SUSPENSION START TO FAIL AND MAKES LOUD CLUNKING NOISES AND WE LOOSE ALIGNMENT IN THE FRONT END. THIS LAST TIME THE TOW IN THE FRONT TIRES CHANGED AND CAUSED FOR UNUSUAL STEERING ON THE FREEWAY. THE TURBO'S ON THE 3.5 ECOBOOST HAVE A KNOWN OIL LEAK ISSUE THAT CAUSES DAMAGE TO THE CATALYTIC CONVERTER. FORD REFUSES TO COVER THE CATALYTIC CONVERTERS EVEN IF YOU HAVE THEIR IN HOUSE EXTENDED SERVICE PLAN.

Engine
Filed Oct 2, 201720,000 milesCO

FORD EXPLORER EXHAUST-LEAK. MY 2014 FORD EXPLORER FIRST EXHIBITED A STRONG EXHAUST LEAK SMELLS IN THE CABIN ABOUT 18 MONTHS AGO WITH APPROXIMATELY 18-20,000 MILES. THE SMELL WAS MOST NOTICEABLE AFTER COMING TO A STOP WITH THE CAR AT FULL OPERATING TEMPERATURE. AROUND TOWN IT NEVER SEEMS TO BE PRESENT. I TOOK IT TO LOVELAND FORD AND THEY INSTALLED A "KIT" WHICH SEEMED TO STOP THE PROBLEM, HOWEVER IT HAS RECENTLY COME BACK STRONGER THAN EVER. YESTERDAY, I DROVE FROM DENVER UP INTO THE ROCKIES AND THE PROBLEM WAS PARTICULARLY BAD ON THE RETURN TRIP IN STOP AND GO TRAFFIC TO THE POINT I WAS FEELING SICK BY THE TIME I GOT HOME. I HAVE HAD THIS BEFORE BUT THE CIRCUMSTANCES MADE THIS PARTICULARLY UNPLEASANT. SO THE CIRCUMSTANCE WHEN IT MOST OFTEN EXHIBITS THE STRONG "ROTTEN EGG" SMELL MIXED WITH EXHAUST IS WHEN THE VEHICLE IS AT FULL TEMPERATURE AND COMES TO A STOP.

Unknown or Other
Filed Sep 30, 2017FL

EXHAUST SMELL COMES INTO CABIN UPON ACCELERATION. MUST OPEN WINDOWS TO CLEAR THE SMELL. FORD HAS WORKED ON VEHICLE THREE TIMES TO NO AVAIL. THIS HAS BEEN OCCURRING SINCE THE CAR WAS PURCHASED NEW.

Unknown or Other
Filed Sep 27, 2017PA

WHEN I USE MY AIR COND OR VENTS I GET A SMELL COMING INTO THE SUV. IF I PLACE THE RECIRCULATE ON, I DO NOT GET THE SMELL. I HAVE CHANGED THE INSIDE FILTER AND IT HAS NOT HELPED.

Unknown or Other
Filed Sep 26, 201755 milesCA

EXAUGHST FUMES OFF AND ON

Steering
Filed Sep 25, 201785,000 milesMO

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE BRAKES STARTED TO SQUEAK AND THEN LOCKED UP. THE VEHICLE SHIFTED INTO ONCOMING TRAFFIC, BUT NO CRASH OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO FRANK FLETCHER FORD LINCOLN (3015 TURKEY CREEK RD, JOPLIN MO 64801, PHONE NUMBER: (417) 623-5660) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM DETACHED DUE TO THE CONTACT HITTING SOMETHING WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Unknown or Other
Filed Sep 22, 201722,500 milesCA

WHEN ACCELLERATING CABIN SMELLS THE EXHAUST. ALSO WHEN FAN IS ON AND THE VENT IS OPEN RECENTLY STARTED TO SMELL PROPANE GAS INSIDE THE CAR. MAKING US, MY WIFE, KIDS 13 AND 17 YEARS OLD TO FEEL NAUSEOUS, DIZZINESS AND HEADACHE. FEELING LIKE THROWING UP. IT STARTED A FEW DAYS AFTER WE PURCHASED THE SUV ON MID AUGUST 2017. WE ALSO HAD THE SAME TRUCK WE BOUGHT IN 2014 EXPLORER BASE MODEL , BUT IT ONLY HAS THE EXHAUST FUME SMELL NOT AS BAD AS THE NEW ONE WE HAVE 2014 EXPLORER XLT PROPANE SMELL IS VERY BAD..

Engine and Engine Cooling › Exhaust System
Filed Sep 21, 201745,000 milesKY

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BRUCE WALTERS FORD LOCATED AT 302 S MAYO TRAIL, PIKEVILLE, KY WHERE IT WAS DIAGNOSED THAT THE VEHICLE EMITTED EXHAUST FUMES INTO THE CABIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Engine and Engine Cooling › Exhaust System
Filed Sep 19, 201716,000 milesCA

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ODOR OF EXHAUST FUMES/CARBON MONOXIDE COMING THROUGH THE VENTS IN THE VEHICLE. THE DRIVER BECAME DROWSY WHILE DRIVING. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT STATED THAT THE EXHAUST ODOR REMAINED PERMANENTLY IN THE VEHICLE. THE VEHICLE WAS TAKEN TO ALL STAR FORD (3800 CENTURY WAY, PITTSBURG, CA 94565) WHERE IT WAS DIAGNOSED THAT THERE WAS AN EXHAUST LEAK IN THE CABIN THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD GET BACK WITH HIM WITHIN TWO BUSINESS DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

Fuel/Propulsion System
Filed Sep 19, 201768,000 milesCA

PURCHASED 2 YR OLD EXPLORER-CERTIFIED-AND IMMEDIATELY STARTED HAVING HEADACHES, GETTING SLEEPY DURING HOUR COMMUTE TO AND FROM WORK. WHEN CAR ACCELERATES ON HIGHWAY THE SMELL OF FUMES ENTERS THE CABIN. AFTER ONLINE RESEARCH WE REALIZED THAT FORD ACKNOWLEDGED A FACTORY DEFECT IN THE EXHAUST SYSTEM OF THEIR EXPLORERS THAT LEAKS EXHAUST FUMES AND CARBON MONOXIDE (CAN BE LETHAL) INTO THE CABIN. THEY ALSO HAVE A BULLETIN THAT STATES "CARBON MONOXIDE AND OTHER EXHAUST FUMES ENTERING THE CABIN ARE NEITHER HARMFUL NOR DEADLY". REALLY?! I GUESS WE'RE ALL WASTING OUR MONEY ON CO MONITORS FOR OUR HOMES. AND THE SEVERAL COPS DRIVING EXPLORERS, PASSING OUT AND CRASHING FROM THE CO-SOME OF WHOM WERE NEARLY KILLED-WERE IN NO DANGER EITHER. WONDER WHY AUSTIN, TEXAS AND A FEW OTHER CITIES HAVE PULLED THEIR ENTIRE FLEET OF EXPLORERS. I HAD TO FIGHT THE LOCAL DEALERSHIP TO GET THEM TO PAY FOR "REPAIRS"---TWO DIFFERENT OCCASIONS. THE FIRST WAS A PATCH JOB WHICH I FULLY EXPECTED, AS WELL AS A RETURN TRIP TO REPAIR A MONTH LATER. NOT CONVENIENT AS IT'S AN HOUR AWAY IN LA TRAFFIC. FIRST "REPAIR" TOOK OVER 3 WEEKS AND THEY CONTINUALLY WANTED ME TO RETURN THE RENTAL CAR AS IT WAS COSTING THEM---I TOLD THEM I WOULD BE GLAD TO RETURN IT AS SOON AS THE CAR WAS FIXED. THEY TRIED THEIR BEST TO GET ME TO PAY FOR EACH REPAIR, WHICH I REFUSED AS I PURCHASED A CERTIFIED-SUPPOSEDLY SAFE-VEHICLE WHICH FORD ACKNOWLEDGED HAD A KNOWN FACTORY DEFECT. SAME STORY WITH 2ND REPAIR WHICH TOOK 10 DAYS WHERE THEY SUPPOSED

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Explorer → · Every Explorer year → · How the figures are calculated →