Page 22 of 34 · complaints 1,051–1,100 of 1,684

2014 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Steering
Filed Feb 28, 201978,902 milesMS

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF TO THE SHOULDER OF THE ROAD AND MANAGED TO DRIVE HOME. COURTESY FORD (6393 US-98 W, HATTIESBURG, MS 39402, (609) 264-5555) WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 78,902.

Steering
Filed Feb 27, 201953,000 milesMI

2014 FORD EXPLORER STEERING WHEEL LOCKED UP, I THOUGHT IT WAS THE STEERING WHEEL LOCK MOTOR BUT BAD "ELECTRONIC" NOISE IF YOU TURN WHEEL EITHER WAY. EVERY ONCE IN A WHILE IT WILL START UP AND STEER NORMALLY, BUT THEN MANUAL STEERING, THEN LOCKED UP AGAIN. NO CODE. WIFE WAS ON HIGHWAY WHEN IT WENT OUT, SAYS SHE WONT DRIVE IT AGAIN. I FOUND OUT NOW THAT THE ELECTRONIC STEERING GEARS HAVE BEEN AN ONGOING ISSUE,... FORD, OWN UP AND HELP WITH THIS EXPENSIVE REPAIR.

Engine
Filed Feb 27, 201985,000 milesMO

CHAIN DRIVEN WATER PUMP FAILURE AT 85,000 MILES

Steering
Filed Feb 22, 2019114,060 milesOH

VEHICLE BECAME DIFFICULT TO STEER WHEN DRIVING ON SEVERAL OCCASIONS. ESPECIALLY WHEN TRYING TO TURN LEFT. VEHICLE WAS TAKEN TO A MECHANIC WHO SCANNED THE STEERING CONTROL SYSTEM AND TEST DROVE THE VEHICLE. THE CODE SHOWED RACK INTERNAL FAILURE AND IT WAS RECOMMENDED TO REPLACE THE POWER STEERING RACK. TOTAL QUOTED COST IS $1942 + TAX. IT WAS SUGGESTED THAT THIS HAD BEEN THE TOPIC OF A RECALL, HOWEVER THE YEARS INCLUDED IN THE RECALL DO NOT INCLUDE THE 2014. WILL BE CONTACTING THE FORD DEALERSHIP TO DISCUSS FURTHER ACTION THIS SHOULD BE COVERED, AS IT IS THE SAME ISSUE OF THE PREVIOUS RECALL, DESPITE BEING A LATER MODEL AND A MAJOR SAFETY ISSUE. I WAS INFORMED BY THE MECHANIC THAT THE LOSS OF THE SENSOR COULD CAUSE THE WHEELS TO STEER IN THE WRONG DIRECTION AND BECOME A MAJOR PROBLEM.

Structure › Body
Filed Feb 20, 201960,000 milesCA

WHILE DRIVING ON THE FREEWAY ON 2 OCCASIONS, THE A-PILAR TRIM PIECES HAVE FLOWN OFF OF BOTH THE DRIVER AND PASSENGER SIDE. THIS NEARLY CAUSED A COLLISION FOR THE VEHICLES DRIVING AROUND ME. I ALSO LEARNED THAT POSSIBLY SECONDARY TO THE TRIM PIECES FLYING OFF, THE VEHICLE IS NOW COLLECTING WATER ON BE FLOORBOARD WHICH HAS LED TO A MOLD INFESTATION IN THE VEHICLE. FORD SAID THE AFOREMENTIONED DESCRIBED ITEMS ARE NOT A MANUFACTURED OR WARRANTY REPAIR. NOW MY 5 MONTH OLD CHILD IS EXPLODED TO MOLD BECAUSE FORD CANNOT LOCATE WHERE THE VEHICLE IS LEAKING FROM.

Unknown or Other
Filed Feb 20, 201966,000 milesVA

I KEEP GETTING DROWSY ON LONG DRIVES. MY EYES GET IRRITATED. I HAVE FINALLY PURCHASES A CO MONITOR THAT CAN DOWNLOAD DATA. THE SPIKE OF 61 PPM OCCURRED WHEN I WAS ACCELERATING TO GO OVER BATH MOUNTAIN HEADED EAST ON 17 FEB. THE AUDIBLE ALARM WENT OFF SO I KNEW I HAD A PROBLEM. THE ALARM GOES OFF AT 50PPM. I HAVE COMPLAINED TO FORD OVER 20 TIMES, ALL THEY DO IS MAKE CHANGES TO THE EXHAUST IN THE REAR. THEY REFUSE TO ACKNOWLEDGE THERE IS AN EXHAUST LEAK THAT IS ENTERING THE CABIN IN THE FRONT OF THE VEHICLE!

Electrical System
Filed Feb 13, 201970,000 milesCA

WHEN WE FIRST RECEIVED THE VEHICLE WE WENT ON A ROAD TRIP TO AZ AND THE COMPUTER COMPLETELY BLACKED OUT ON THE DASH AND THE SUSPENSION WAS SUPER WOBBLY. SO WE CALLED TO MAKE AN APPT TO BRING IT IN AS SOON AS WE GOT BACK IN TO TOWN BUT IT WAS A 2 WEEK WAIT FOR AN APPT. THEY KEPT OUR CAR FOR THREE WEEKS AND AS SOON AS WE GOT IT BACK IT WAS THE SAME PROBLEM. SO WE ASKED TO MAKE ANOTHER APPT AND THIS TIME THEY KEPT OUR CAR FOR A WHOLE MONTH AND GOT IT BACK AND THE SAME PROBLEM. ANY LITTLE BUMP OR INDENT IN THE ROAD AND THE CAR IS WOBBLY ALL OVER SOUNDS LIKE THE BEARINGS. WE HAVE YET TO GET IT FIXED AND I SEEN THERE WAS A RECALL ON 2014 FORD EXPLORERS FOR THE REAR BEARINGS. I CALLED THE NUMBER FOR RECALLS AND THEY SAID THEY DIDN'T SEE ONE FOR THIS VIN BUT IT'S THE SAME PROBLEM FROM THE RECALL IN 2016 FOR THE SAME YEAR VEHICLES.

Power Train
Filed Feb 13, 201981,000 milesMO

THIS PROBLEM HAS BEEN HAPPENING FOR A FEW YEARS AND GETTING PROGRESSIVELY WORSE. AT FIRST WE NOTICED THAT WHEN THE CAR WAS PUT IN PARK THERE WAS AN ERROR ON THE DASHBOARD THAT READ "TRANSMISSION NOT IN PARK" BUT IT WAS!! AFTER NUMEROUS TIMES OF STARTING AND STOPPING CAR AND PUTTING INTO PARK, THE MESSAGE WOULD GO AWAY. AND IT WOULD SHUT OFF COMPLETELY. WE KNOW THAT BECAUSE THE SEAT RETURNS BACK AND THE STEERING COLUMN ALSO RETURNS. LATELY, WE CAN'T GET THAT TO WORK. WHEN WE STOP THE CAR AND TURN IT OFF, WE GET THE ERROR MESSAGE AND IT WILL NOT TURN OFF, NOT MATTER HOW MANY TIMES WE TRY. CONSEQUENTLY, IT RUNS THE BATTERY DOWN AND WE CAN NOT START THE CAR THE NEXT TIME. WE CHECKED WITH OUR FORD DEALERSHIP EARLY ON WHEN THE PROBLEM STARTED AND THEY SAID THEY HAD HEARD ABOUT IT BUT THERE WAS NO RECALL. THEY ALSO ADVISE WE COULD PAY OVER $1,000.00 TO HAVE IT FIXED. NOW IT IS HAPPENING EACH TIME - AFTER WE JUMP THE CAR TO START. IT IS CURRENTLY PARKED IN THE GARAGE. WE FEEL THIS PROBLEM NEEDS TO BE INVESTIGATED. WE HAVE A FAMILY MEMBER THAT HAS A 2013 EXPLORER AND HE IS EXPERIENCING THE SAME THING. WE WOULD LOVE TO KNOW THE OUTCOME OF THIS INVESTIGATION. WE LOVE OUR EXPLORER BUT IT IS DOING US ANY GOOD SITTING IN OUR GARAGE. IN FACT WE HAVE HAD A FORD PRODUCT AS LONG AS I CAN REMEMBER - IN 1969 I BOUGHT A TORINO AND HAVE HAD A FORD VEHICLE EVER SINCE. THANKS FOR LOOKING AT THIS.

Steering
Filed Feb 11, 2019IL

STARTED LOOSING POWER STEERING THEN LOST ALL ASSIST COMPLETELY VERY UNSAFE TO OPERATE HAD TO RETURN HOME I COULDN'T CONTROL THE VEHICLE I HAVE TO GET THE VEHICLE TOWED

Steering
Filed Feb 11, 2019100,000 milesMO

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT WAS UNABLE TO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Power Train
Filed Feb 10, 201981,000 milesPA

WHILE DRIVING APPROXIMATELY 45 MPH I NOTICED A LOUD SCRAPING NOISE FROM THE FRONT OF THE VEHICLE. ADDITIONALLY THE CAR FELT LIKE IT WAS BEING HELP BACK WHEN ATTEMPTING TO ACCELERATE. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHERE THEY DIAGNOSED A FAULTY POWER TRANSFER UNIT ($2,000 REPAIR). THE CAR HAD 81,000 MILES AND WAS NEVER USED FOR TOWING.

Unknown or Other
Filed Feb 9, 2019100,000 milesMO

MY WIFE WAS DRIVING ON THE HIGHWAY, AND AT ABOUT 70 MPH THE PASSENGER SIDE WINDSHIELD TRIM RIPPED OFF AND LANDED ON THE HIGHWAY. WE ARE NOW MISSING THE TRIM PIECE AND WEATHER STRIPPING UNDER IT. THE OTHER TRIM PIECE ON THE DRIVER SIDE IS LOOSE AS WELL. TERRIBLE DESIGN FLAW!!!

Electronic Stability Control (esc)
Filed Feb 7, 201975,000 milesND

STARTED VEHICLE TO GO TO WORK AND HAD NO POWER STEERING. POWER STEERING ASSIST FAULT SERVICE REQUIRED BOX POPPED UP. TURNED VEHICLE OFF AND ON, STILL FAULTED SO I TRIED A FEW MORE TIMES. PUT VEHICLE IN REVERSE, BACKED UP, THEN WENT FORWARD. LOST STABILATRAC, WENT INTO MENU AND BOX WAS UNCHECKED AND I WAS UNABLE TO SELECT IT. ALSO AT THE SAME TIME A COLLISION WARNING FAULT APPEARED. LOOKED DOWN AT THE TERRAIN MANAGEMENT, THERE WERE NO LIGHTS ILLUMINATED SO I TURNED IT. INSTANT TERRAIN MANAGEMENT FAULT APPEARED. SO NOW I HAVE 4 BOX FAULTS ON THE LEFT DISPLAY AND TWO YELLOW STABILATRAC LIGHTS ON TO THE RIGHT, ONE SAYS OFF WITH THE SYMBOL AND THE OTHER JUST THE SYMBOL. TRIED UNHOOKING BATTERY, NO LUCK. CALLED FORD DEALERSHIP, MADE AN APPOINTMENT FOR 2 DAYS LATER, THE EARLIEST. STARTED VEHICLE UP NEXT DAY, NOTHING CLEARED. CALLED TOW COMPANY AND TOLD THEM TO TAKE IT TO THE DEALERSHIP AND IT CAN SIT THERE. TALKED TO SERVICE MANAGER AND SOUNDS LIKE THEY ALREADY HAD AN IDEA I WAS GOING TO BE GETTING A NEW STEERING RACK. I'M JUST GLAD I WASNT DRIVING AT HIGH SPEEDS LIKE A LOT OF THE OTHER POSTS AND HOW ARE A FEW YEARS ON RECALL WHEN IT SEEMS TO BE ALL YEARS FROM 2011 ON UP. VEHICLE IS WAITING FOR ANOTHER DAY TO GET INTO THE MECHANICS BAY EVEN THOUGH I ALREADY KNOW IT WILL BE A 1500 TO 2500 DOLLAR REPAIR. VEHICLE HAS 76K MILES. DONT GET ME STARTED ON THE KEY FOB. OH AND IT WAS -38 DEGREES WITH WINCHILL.

Engine
Filed Feb 7, 2019TX

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN OPEN THROTTLE FAILURE THAT CAUSED FUMES TO ENTER THE CABIN OF THE VEHICLE. THE FAILURE WAS SIMILAR TO THAT LISTED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Unknown or Other
Filed Feb 4, 2019CA

EXPERIENCED FEELING DIZZY WHILE DRIVING AS WELL AS FATIGUE OFTEN. I CANNOT DRIVE FAR WITHOUT RISKING OUR FAMILY'S HEALTH AND SAFETY. I WORRY THIS IS FROM THE CO IN THE CAR. THIS HAS BEEN HAPPENING FOR YEARS, BUT NEVER THOUGHT IT WAS FROM THE CARBON MONOXIDE. WON'T FORD FIX THIS?

Steering
Filed Feb 4, 2019120,000 milesGA

WHILE DRIVING OUR 2014 FORD EXPLORER, THE SERVICE STEERING ASSIST WARNING LIGHT CAME ON, THEN THE ACS FAULT WARNING LIGHT CAME ON. AT THAT TIME, THE POWER STEERING WENT OUT AND THE TURN SIGNALS QUIT WORKING PROPERLY. THE VEHICLE COULD STILL BE STEERED MANUALLY BY A PHYSICALLY STRONGER PERSON, BUT NOT BY THE AVERAGE PERSON. THE VEHICLE WAS TAKEN TO THE LOCAL FORD DEALERSHIP, WHERE WE WERE INFORMED THAT A NEW RACK AND PINION WOULD BE NEEDED. THE DEALER SERVICE MANAGER STATED THAT THIS REPAIR HAS BEEN COVERED UNDER A PREVIOUS RECALL FOR 2011-2013 EXPLORERS, HOWEVER, THAT MY PARTICULAR MODEL WAS NOT COVERED. AFTER DOING MORE RESEARCH, THE STEERING GOING OUT SEEMS TO BE A COMMON PROBLEM IN ALL LATE MODEL FORD EXPLORERS. I AM CONCERNED THAT IF FORD HAS NOT RESOLVED THIS ISSUE IN LATER MODEL EXPLORERS, THERE WILL BE ACCIDENTS RESULTING FROM THIS MALFUNCTION.

Steering
Filed Jan 31, 201942,000 milesIL

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BRYDEN FORD (303 N. CENTER ST, DURAND, IL) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

Unknown or Other
Filed Jan 27, 201954,000 milesCA

EVERY TIME WE DRIVE OUR 2014 FORD EXPLORER AND TURN ON THE AIR CONDITIONER OR HEATER WE SMELL A ROTTEN EGG TYPE OF ODOR AND IT MAKES MY WIFE AND CHILD ALL NAUSEATED AND GIVES US HEADACHES SOMETIMES. MANY PEOPLE HAVE MENTIONED IT TO US AS WELL WHEN THEY ARE DRIVING WITH US. IT HAPPENS WHEN WE ARE PARKED, DRIVING ON THE HIGHWAY AND JUST A CITY STREET.

Power Train
Filed Jan 25, 201964,300 milesNY

UPON DRIVING THE CAR, THE TRANSMISSION WAS NOT FULLY ENGAGED. IN FIRST GEAR, A LOUD RATTLING SOUND WAS HEARD. CAR WOULD NOT PROCEED FORWARD. BROUGHT TO LOCAL MECHANIC WHO DIAGNOSED THE PROBLEM AS A FAULTY TRANSFER CASE. SAID THIS IS A COMMON PROBLEM WITH FORD AS PER NUMEROUS COMPLAINTS ONLINE WITH NO RECALL ISSUED BY FORD.

Fuel/Propulsion System
Filed Jan 24, 201975,000 milesTX

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE P1450 WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH MCREE FORD (2800 GULF FWY, DICKINSON, TX 77539). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 75,000.

Electrical System
Filed Jan 24, 2019113,000 milesFL

THE ELECTRONIC DOOR LOCKS ON THE VEHICLE WILL EITHER STAY UNLOCKED OR LOCKED AND IT MAKES IT VERY DIFFICULT TO GET IN AND OUT OF THE VEHICLE. FOR EXAMPLE I PULLED UP TO MY INFANT SONS DAYCARE TO DROP HIM OFF FOR THE DAY, THE REAR PASSENGER DOOR WOULD NOT UNLOCK, NO MATTER IF I USED THE KEY FOB OR THE BUTTONS ON THE INSIDE OF THE FRONT DOOR, THE LOCK WOULD NOT PULL UP FROM THE INSIDE EITHER I EVENTUALLY HAD TO PULL HIM OUT OF THE VEHICLE THRU THE FRONT PASSENGER DOOR.

Steering
Filed Jan 22, 201968,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO MAKE A CLUNKING SOUND AND THE STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Steering
Filed Jan 21, 2019AR

STEERING GOES OUT WHILE DRIVING. THEREFORE, THE POWER STEERING SHOW POWER STEERING ASSIST FAULT AND TRACTION CONTROL COMES ON. SO WHILE DRIVING IT GOES OUT IT IS HARD TO DRI E AND CAN CAUSE A MAJOR ACCIDENT.

Steering
Filed Jan 20, 201980,000 milesPA

LOST POWER STEERING WHILE DRIVING DOWN THE HIGHWAY DOING OVER 55MPH. TOOK TO A FORD DEALERSHIP FOR REPAIR, THEY FIXED IT, THEY REPLACED THE POWER STEERING RACK... WORKED FOR 3 WEEKS AND NOW IT IS NOT WORKING AGAIN. AGAIN WHILE DRIVING THE CAR ON THE ROAD THE POWER STEERING WENT OUT.

Unknown or Other
Filed Jan 15, 201979,000 milesKY

EXHAUST SMELL IN VEHICLE

Unknown or Other
Filed Jan 14, 2019FL

IN JUNE OF 2015 FORD ISSUED A TSB 15-0113 ABOUT A DEFECT WITH THE SECOND ROW INFLATABLE SEAT BELT SYSTEM THAT WOULD EXHIBIT AN AIRBAG WARNING LIGHT. THIS CONDITION RENDERS ALL AIRBAGS INOPERABLE, NOT JUST THE SEAT THAT IS EFFECTED. ON 12/29/2018 I TOOK SAID VEHICLE IN FOR SERVICE BECAUSE OF THE AIRBAG INDICATOR LIGHT ON THE DASH. A $54 PART WAS INSTALLED AT A LABOR COST OF $650 TO FIX THE PROBLEM. IF YOU NOTE FIGURE 1 OF THE TSB THE WIRE HARNESS WRAPS AROUND A SEAT SUPPORT AND THE FIX SHOWN IN FIGURE 2 OF THE SAME TSB ELIMINATES THAT WRAP THAT WHICH CAUSES THE WIRE TO GET PINCHED AND SEVERED. TSB 16-0001 WAS ISSUED IN JANUARY 2016 SUPERSEDING THE PREVIOUS TSB. PASSENGER SAFETY IS EXTREMELY CRITICAL AND I'M WONDERING WHY YOUR ORGANIZATION DID NOT GET INVOLVED, AS PASSENGER SAFETY IS ONE OF YOUR MAJOR CONCERNS OR FORD WAS NOT REQUIRED TO ADDRESS THIS ISSUE UP FRONT, QUICKLY AND ELIMINATE A POTENTIAL SAFETY HAZARD? MY VEHICLE WAS AT THE FORD DEALER FOR SERVICE ON THE FOLLOWING DATES;APRIL 2015, DECEMBER 2016, AUGUST 2016, FEBRUARY 2017 AND NOT ONE TIME DID ANY SERVICE TECH LOOK UNDER THE REAR SEAT AND REROUTE THE NECESSARY WIRE HARNESS TO ELIMINATE A POTENTIA LIFE OR DEATH SITUATION. ONLY AFTER A COMPLETE FAILURE OF MY AIR BAG SYSTEM WAS ANYTHING DONE. THIS IS AN UNACCEPTABLE SAFETY VIOLATION BY FORD AND ALL VEHICLES WITH THIS CONFIGURATION SHOULD BE RECALLED AND FIXED AT FORDS EXPENSE. MY FAMILY WAS AT RISK DURING THE TIME THE AIR BAG INDICATOR LIGHT WAS ON AND IT COULD HAVE BE

Exterior Lighting
Filed Jan 4, 2019MI

THE HEADLIGHTS ON THE 2014 FORD EXPLORER DO NOT ALUMINATE THE ROAD WHILE DRIVING AT NIGHT. EVEN WITH THE FOG LIGHTS NOT, YOU CAN BARELY SEE OVER THE HOOD OF THE VEHICLE. THIS HAS BEEN CONCERNING ME FOR AWHILE, SO I HAD THE VEHICLE CHECKED. EVERYTHING IS IN PERFECT CONDITION. ITS THE CAR / DESIGN. I HAVE ALSO SEE OTHER CUSTOMERS WITH THIS COMPLAINT ONLINE AS WELL. THIS VEHICLE IS NOT SAFE TO DRIVE IN THE DARK.

Air Bags
Filed Jan 4, 2019FL

'TAKATA RECALL' SEATBELT LIGHT CAME ON WHEN DIAGNOSED, WE WERE TOLD ITHE ISSUE WAS THE REAR SEATBELT AIRBAG.

Power Train
Filed Dec 18, 201891,289 milesNC

VEHICLE STATIONARY, ATTEMPT TO ENGAGE TRANSMISSION IN PARK RESULTS IN ERROR MESSAGE "TRANSMISSION NOT IN PARK".

Air Bags
Filed Dec 18, 201859,813 milesNC

AIRBAG LIGHT CAME ON WHEN I TURNED THE VEHICLE ON AND WOULD NOT GO OFF. TOOK INTO FORD TO BE DIAGNOSED, WAS TOLD IT IS THE REAR SEAT INFLATOR CONTROL.

Electronic Stability Control (esc)
Filed Dec 14, 201873,000 milesTX

I WAS DRIVING MY 2014 FORD EXPLORER ALONG THE FREEWAY DOING ABOUT 70 MPH AND STARTED SMELLING AN ODOR WHEN ALL OF A SUDDEN THE STEERING WHEEL STARTED VIOLENTLY SHAKING AND A BELL STATED BEEPING. A MESSAGE ON THE LEFT BLINKED ON STEERING FAILED PARK SAFELY AND STEERING TRACTION LIGHTS CAME ON . THE CAR WAS HARD TO STEER. I HAD TO FIND A PLACE TO PULL OVER QUICKLY. I MANAGED TO GET THE CAR OFF THE FREEWAY. WE SAT THERE TRYING TO FIGURE OUT WHAT HAPPEN AND IF WE COULD POSSIBLY DRIVE IT HOME. BUT OF COURSE WE COULDN'T AS THE STEERING WHEEL WAS COMPLETELY LOCKED. NOTHING WE COULD DO BUT CALL A WRECKER TO TOW THE CAR HOME. IF I HAD BEEN DRIVING IN THE FAR LEFT LANE, WE WOULD HAVE BEEN IN A DANGEROUS POSITION TO GET HIT AS THE CAR LOST POWER ALL OF A SUDDEN. LAST NIGHT WHILE CHECKING FOR RECALL INFORMATION, I FOUND THIS WEB SITE AND LEARNED THAT ALMOST A HUNDRED OTHER PEOPLE HAVE HAD THE EXACT SAME PROBLEM BUT COULD NOT FIND A RECALL NUMBER. I GOING TO VENTURE A GUESS THAT THERE HAS NOT BEEN ENOUGH SERIOUS INJURIES OR DEATHS YET. WE WERE QUOTED OVER $1800 TO REPAIR OUR CAR. WE CANNOT AFFORD THIS. SOMEONE NEEDS TO SAY ENOUGH, ALL THESE SAME PROBLEMS ON THE SAME CAR HAS TO BE A MANUFACTURER'S FAILURE. THE CONSUMERS NEED HELP NOW. IS ANYONE LISTENING TO US?

Steering
Filed Dec 11, 201857,000 milesNJ

WHINING, SQUEAKING NOISE FROM STEERING COLUMN UPON TURNING OR MOVING THE WHEEL AT ANY SPEED, LEFT OR RIGHT. DEALER SAYS THE ENTIRE STEERING ASSEMBLY AND COMPUTER HAS TO BE REPLACED TO PREVENT STEERING FAILURE IN THE FUTURE, AT THE COST OF $1900. I SEE OTHER RECALLS FOR THE SAME PROBLEM IN YEARS 2011-2013 AND 2015-2017. I HAVE ALSO READ A LOT OF ONLINE COMPLAINTS ABOUT THIS SAME PROBLEM IN OTHER 2014 EXPLORERS.

Power Train
Filed Dec 10, 201825,000 milesCA

WHEN VEHICLE IS PLACED INTO PARK, VERY FREQUENTLY THE DISPLAY SHOWS "TRANSMISSION NOT IN PARK". THIS IS DUE TO A FAULTY SWITCH INSIDE OF THE SHIFTER. THIS MESSAGE CAN APPEAR WHEN THE CAR IS OFF AND STATIONARY AS WELL. SOME VEHICLE SYSTEMS STAY ACTIVE WHEN THE TRANSMISSION IS NOT RECOGNIZED AS BEING IN PARK.

Wheels
Filed Dec 5, 2018OH

MY TIRES ARE LOSING AIR FOR NO REASON.THEY HAVE BEEN INSPECTED AND THERE ARE NO HOLES IN THEM. I AM HAVING TO ADD AIR EVERY OTHER DAY. THEY ARE ALSO RIPPING ON THE SIDEWALL FOR NO REASON. THIS STARTED IN AUGUST AND I AM STILL DEALING WITH THIS NOW. ITS DECEMBER 5, 2018. I EVEN LOOKED IT UP ONLINE AND THE TIRES THAT I HAVE WERE RECALLED BY HANCOOK. FORD HAS NO INFO ON A RECALL.

Unknown or Other
Filed Dec 4, 2018100,000 milesFL

WHILE DRIVING THE INTERSTATE, MY WINDSHIELD TRIM STARTED TO PEEL AWAY, STRIKING THE DRIVERS SIDE WINDOW AS IT GOT WORSE. I CHOSE NOT TO STOP ON THE SIDE OF THE INTERSTATE FOR SAFETY REASONS AND BY THE TIME I ARRIVED AT THE NEAREST REST AREA, 8-10" OF THE TRIM HAD COME LOOSE. AS I WAS STILL 60 MILES FROM HOME, I CHOSE TO TUCK THE TRIM INTO THE DOOR AND CLOSE IT, WHICH KEPT IT FROM TEARING AWAY ANYMORE. THE NEXT DAY, THE PIECES HAD JUST FALLEN OFF INTO MY DRIVEWAY. I'M SHOCKED THAT THIS IS SOMETHING THAT'S HAPPENING TO VEHICLES LESS THAN 10 YEARS OLD - MINE IS ONLY 4. I'M JUST HAPPY THAT THE WHOLE THING DIDN'T TEAR AWAY (AS IN OTHERS REPORTED ON THE INTERNET) HITTING SOMEONE OR SOMETHING AND CAUSING DAMAGE. THE COST TO REPAIR IS $265 PER SIDE - NOT COVERED BY FORD. I CALLED FORD AND WHILE THEY ADMIT THAT THIS IS HAPPENING TO A LARGE NUMBER OF EXPLORERS, THEY WILL NOT COVER IT UNTIL A RECALL IS ISSUED.

Structure › Body
Filed Nov 30, 2018141,000 milesAZ

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT WINDSHIELD TRIM DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 141,000.

Electrical System
Filed Nov 28, 201858,000 milesMI

FORD MY KEY FUNCTION DISAPPEARED FROM SYSTEM. CAR COULD NOT GO OVER 80MPH.

Visibility/Wiper
Filed Nov 20, 201890,000 milesOH

DUAL CLIMATE CONTROL DEFROST FREEZING RAIN ICING CONDITIONS DUAL CLIMATE CONTROL MODULE BROKE CURRENTLY BLOWING COLD AIR ON PASSENGER SIDE DEFROST WHEN HEAT IS ON. VISIBILITY SEVERELY AFFECTED ON PASSENGER SIDE OF VEHICLE. VEHICLE IN MOTION ON HIGHWAY.

Power Train
Filed Nov 17, 2018106,000 milesIL

MY WIFE WAS DRIVING LIKE EVERY OTHER DAY, AND SHE LOST POWER/ACCELERATION, AND SHE PULLED OFF THE MAIN ROAD TO A SIDE ROAD, AND FROM THERE IT WOULD NOT MOVE. OUR 2014 FORD EXPLORER, 2.0L I4 HAD A FRONT RIGHT DRIVE AXLE BREAK OFF FOR NO REASON AND JAM ITSELF INTO THE TRANSMISSION. ALL THE TECHS AT FORD HAVE NEVER SEEN THIS BEFORE, AND HAVE NO REASONS WHY IT WOULD DO THAT. IT TOOK THREE TECHS TO GET IT OUT. NOW RESULTING IN TRANSMISSION DAMAGE. WE ARE JUST OVER 100K MILES, BUT THIS DOESN'T MAKE SENSE DUE TO THERE BE NO REAL REASON OR EVENT WE CAN TRACE THIS TO. FORD DID NOT LET US SEE THE DAMAGE OR PICTURES OF IT. WOULD THEY BE COVING?

Structure › Body
Filed Nov 16, 201890,000 milesMO

THE BLACK WINDSHIELD MOULDING ON THE DRIVER CAME LOOSE. THIS IS THE SECOND TIME THIS HAPPENED. I WAS ON THE HIGHWAY.

Steering
Filed Nov 13, 201845,000 milesCA

NOTICED LOUD GRINDING NOISE WHILE TURNING RIGHT DRIVING LESS THAN 10MPH. NO LIGHTS HAVE COME ON YET. TOOK IT TO MECHANIC AND HE TOLD ME THAT THE STEERING RACK IS FAILING AND WILL NEED TO BE REPLACED. I NOTICED THAT THE 2011,12,13 RECALLED BUT DOESN'T COVER THE SAME PROBLEM THAT 2014'S ARE HAVING.

Seat BeltsCrash2 injured
Filed Nov 9, 201845,000 milesGA

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE SUDDENLY CRASHED INTO A SECOND VEHICLE. DURING THE CRASH, THE THIRD ROW SEAT BELTS MALFUNCTIONED AND CAUSED THE TWO CHILDREN SEATED IN THE THIRD ROW TO JERK FORWARD AND SLAM INTO THE BACK OF THE SECOND ROW SEATS. THE CONTACT INDICATED THAT THE CHILD SEATED ON THE REAR PASSENGER SIDE SEAT SUSTAINED LACERATIONS TO THE NOSE AND MOUTH AND THE CHILD SEATED ON THE REAR DRIVER SIDE SEAT SUSTAINED SEVERE LACERATIONS TO THE FOREHEAD. THE CHILDREN WERE BOTH TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

Steering
Filed Nov 7, 201863,000 milesNH

CAR DID NOT FEEL RIGHT AFTER ABOUT 10 MILES OF HIGHWAY DRIVING BUT I DIDN'T KNOW WHAT WAS HAPPENING. IT WAS DIFFICULT TO STEER. A FEW MILES AFTER SEVERAL WARNINGS CAME ON TELLING ME THERE IS A STEERING FAILURE AND TO STOP AND GET IMMEDIATE SERVICE. I PULLED OFF THE HIGHWAY AND HAD THE CAR TOWED AND IT'S AT THE DEALER NOW.

Engine
Filed Nov 6, 2018MI

2014 FORD EXPLORER 3.5 LITER ECO-BOOST >>OIL LINES LEAK AT TURBO , CAUSING OIL TO LEAK DOWN ONTO EXHAUST. VERY BAD SMELL !! THERE IS ALREADY RECALLS FOR NEWER MODELS BUT NOT THE 2014. PEOPLE ARE GOING TO GET HURT. FORD ONLY STATED TO KEEP MY RECEIPTS FOR REIMBURSEMENT IF THERE IS EVER A RE-CALL?

Steering
Filed Nov 5, 201891,000 milesTN

NOTICED LOUD GRINDING NOISE WHILE TURNING EITHER LEFT OR RIGHT WHILE TRAVELING AROUND 40MPH. NO LIGHTS HAVE COME ON YET. TOOK IT TO MECHANIC AND HE TOLD ME THAT THE STEERING RACK IS FAILING AND WILL NEED TO BE REPLACED. FORD QUOTED ME ROUGHLY $1500 FOR THE RACK AND LABOR, THIS IS CRAZY THAT THE 2011,12,13 RECALL DOESN'T COVER THE SAME PROBLEM THAT 2014'S ARE HAVING.

Service Brakes
Filed Nov 2, 201870,000 milesKY

THE ELECTRICAL SYSTEM PERIODICALLY GOES OUT, THE DASH LIGHTS BLINK OFF AND ON, ALRMS GO OFF WITH MESSAGES THAT STATE THERE IS A FAILURE OF TERRAIN, MANAGEMENT, ABS SYSTEM AND POWER STEERING, THEN THE POWER STEERING GOES OUT IMMEDIATELY , DASH IS BLACK. THIS IS VERY DANGEROUS , IT SEEMS TO BE A KNOWN ISSUE WITH FORD WHEN RESEARCHING THE ISSUE. SOMEONE CAN WRECK AND DIE WITH THIS ELECTRICAL FAILURE

Air Bags
Filed Nov 1, 201862,000 milesCA

AIR BAG WARNING LIGHT CAME ON. BROUGHT IN TO HERITAGE FORD MODESTO CA. WAS DIAGNOSED THAT THE WIRE HARNESSES FOR THE REAR DRIVER AND PASSENGER SEATS NEEDED TO BE REPLACED. WAS INFORMED THAT IT IS NOT COVERED BY ANY FACTORY RECALL DESPITE BEING A COMMON DEFECT AND SAFETY ISSUE. MILEAGE AT TIME OF SERVICE 62,000 MILES. COST $565.00

Electrical System
Filed Oct 31, 201870,000 milesSC

THROTTLE BODY ACTUATOR DROVE MY CAR AROUND ALL MORNING, GOT GOME LET IT SIT FOR A FEE GOIRS WENT TO GO BACK TO TOWN AND IT STARTED SKIPPING, I HAD NO POWER TO MY GAS PEDDLE, THE ENGINE AMD WRENCH LIGHT CAME ON AND I COULD NOTNDRIVE MY CAR.

Air Bags
Filed Oct 31, 201832,000 milesCA

AIR BAG WARNING LIGHT ON. KNOWN FORD ISSUE.

Electrical System
Filed Oct 30, 201880,000 milesAR

WON'T TURN OFF WHEN TURN OFF BUTTON IS PUSHED TO TURN VEHICLE OFF, WE HAVE TO KEEP PRESSING BUTTON ON GEAR SHIFT AND IT HAS TAKEN 35 MINUTES TO TURN IT OFF WHICH JUST HAPPEND TODAY OCT. 30, 2018 IT HAS RAISED THE DRIVER SEAT TWICE ALL BY ITESELF WHILE THE VEHICLE HAS BEEN TURNED OFF AND NO ONE IS IN THE VEHICLE WHEN THIS HAS HAPPENED. IT MAKES ODD NOISES INSIDE THE DASH WHEN VEHICLE IS TURNED OFF

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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