2014 Ford Explorer complaints

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STEERING CONTROL ARM; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE STEERING MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

MY PANORAMIC SUNROOF/MOON ROOF SHATTERED FOR ABSOLUTELY NOT REASON RANDOMLY TONIGHT WHILE SITTING STATIONARY IN THE DRIVEWAY (NOT PARKED UNDER ANYTHING!). THANK GOODNESS I HAD MY VISOR CLOSED OR IT WOULD HAVE SHATTERED ALL OVER MY 2 CHILDREN

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO ROWE FORD AUBURN (699 CENTER ST, AUBURN, ME 04210) FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE EXHAUST MANIFOLD WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. CONSUMER ALSO STATED EXHAUST WAS LEAKING FUMES INTO CARGO AREA, WHICH CAUSED HEADACHES AND LIGHT HEADINESS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *CW*JB

THE POWER STEERING ON MY 2014 FORD EXPLORER STOPPED WORKING ALL TOGETHER WHILE PULLING INTO THE DRIVEWAY OF MY HOME OFF OF A CITY STREET. WARNING LIGHTS CAME ON STATING TRACTION ASSIST AND POWER STEERING FAULTS. THIS HAPPENED WITH OUT WARNING AND MADE THE VEHICLE VERY HARD TO STEER.

STRONG SMELL OF EXHAUST FUMES INSIDE THE CABIN UNDER DIFFERENT DRIVING CONDITIONS, WITH AND WITHOUT A/C ON.

TRANSMISSION NOT IN PARK AFTER SHIFTING INTO PARK

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHINO HILLS FORD (4480 CHINO HILLS PKWY, CHINO, CA 91710), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 68,000.

AFTER FUELING UP AT THE GAS STATION I STARTED DRIVING HOME WHEN THE STEERING GOT HARD AND COULDNT MAKE TURNS EASILY, ON THE DASH IT SAID 'STEERING ASSIST FAULT SERVICE REQUIRED', THANKFULLY I WAS ABLE TO SLOW DOWN AND THERE WASNT MUCH TRAFFIC BUT I WAS VERY SCARED FOR A FEW MOMENTS, I HAD A 1YR OLD AND A 6YR OLD WITH ME

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO DISENGAGE ON THEIR OWN. THE CONTACT HAD TO REMOVE THE WINDSHIELD WIPER FUSE BOX IN ORDER TO DISENGAGE THE WIPERS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

THERE IS AN ODOR LEAKING INTO THE CAR FROM EITHER THE ENGINE OR THE EXHAUST . I'VE NOTICED IT MULTIPLE TIMES OVER THE LAST FEW DAYS AND WE HAVE TO PUT THE WINDOWS DOWN TO NOT FEEL SICK WHEN WE BREATHE. IT HAPPENS WHETHER I AM DRIVING OR STOPPED AT A LIGHT. I ALSO STARTED FEELING TIRED WHILE DRIVING AND ALMOST FELL ASLEEP AT THE WHEEL IN THE MIDDLE OF THE DAY. I HAVE NOW STOPPED USING THE VEHICLE. SOMETHING IS VERY WRONG.

STEERING ASSIST FAULT SERVICE REQUIRED MESSAGE POPPED UP WHEN I STARTED MY CAR. THE STEERING WHEEL WOULD NOT TURN EITHER DIRECTION. LUCKILY I WAS IN OFFICE PARKING LOT AND IT DID NOT HAPPEN WHILE DRIVING OR I WOULD NOT HAVE BEEN ABLE TO TURN TO AVOID OTHER CARS. I MADE ARRANGEMENTS TO HAVE CAR TOWED, BUT WHEN I STARTED IT UP AGAIN THE STEERING WORKED AS NORMAL. I DID NOT WANT TO CHANCE IT HAPPENING AGAIN SO I PUT IN THE SHOP. IT WAS AN ELECTRICAL ISSUE WITHIN THE STEERING SHAFT AND HAD TO BE REPLACED. I WAS LUCKY THAT IT DID NOT HAPPEN WHILE DRIVING, BUT WANTED TO REPORT IN CASE IT HELPS OTHERS.

WHILE DRIVING 2014 EXPLORER VERY NEAR HOME, THE POWER STEERING FAILED. I WAS ABLE TO DRIVE BACK HOME BUT CALLED FOR A TOW TO THE DEALERSHIP FOR REPAIR. THE 'CODE' SAID RESET COMPUTER. THIS WAS DONE BUT DURING TEST DRIVE FAILURE HAPPENED AGAIN. SINCE NO CODE IS PROVIDED, I AM TOLD THE ONLY THING THAT IS LEFT IS JUST TO DRIVE IT AND SEE IF IT HAPPENS AGAIN. THIS JUST SEEMS VERY UNSAFE ESPECIALLY IF MY WIFE IS DRIVING AND UNABLE TO HANDLE THE CAR TO A STOP OR WE ARE IN HEAVY TRAFFIC.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER STEERING ABILITY AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT DROVE TO PURCHASE FORD/LINCOLN (1352 US-45, MAYFIELD, KY 42066) ON SEPTEMBER 19, 2019 WHERE THEY REPLACED THE BATTERY; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

THE RECALL 19S17 (NHTSA 19V-435) AFFECT THE REAR SUSPENSION .WE BRING IN THE CAR TODAY AND THEY REPLACE THE BAD PARTS . NOW FORD SERVICE IS TELLING ME THAT IT AFFECT MY MOTOR AND TRANSMISSION MOUNTS BUT I HAVE TO PAY $900 TO REPLACE THOSE . VEHICLE IS VIBRATING AND SHAKING OVER 70MPH . THE MOUNTS ARE HERE TO MINIMISE THE VIBRATION DUE TO ROAD DEFECTED , IF THE SUSPENSION DON'T DO ITS WORK , AND IT WASN'T BECAUSE OF THE RECALL ... VEHICLE IS ONLY 90K MILES

WHILE DRIVING STRAIGHT ON THE HIGHWAY A WARNING LIGHT ALERT CAME ON SAYING STEERING ASSIST FAULT SERVICE REQUIRED. AT THE SAME TIME THE STEERING WHEEL LOCKED UP AS I WAS TRAVELING 70 MPH. I COULD ONLY TURN THE STEERING WHEEL A 10TH OF A TURN IF THAT. I SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I THEN TURNED OFF THE CAR AND ATTEMPTED TO RESTART THE CAR HOPING IT WOULD RESET THE SYSTEM SO I COULD MAKE IT TO THE LOCAL CAR DEALERSHIP. UNFORTUNATELY IT WOULD NOT RESET SO I LIMPED THE CAR TO THE DEALERSHIP AS SAFELY AS I COULD. HAD I BEEN TURNING WHEN THIS HAD HAPPENED I WOULDNT NOT HAVE BEEN ABLE TO MAKE A TURN AT THE SPEED I WAS GOING (70MPH).

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE REAR SUSPENSION MADE NOISES WITHOUT WARNING. THE CONTACT DROVE TO GORDIE BOUCHER FORD LINCOLN OF JANESVILLE (2727 US-14, JANESVILLE, WI 53545, 608-754-5511) WHERE IT WAS DIAGNOSED THAT THE TOE LINK WAS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION); HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000.

WHEN ACCELERATING FROM A PARKED POSITION, THE ENGINE APPEARS TO SKIP, AND OR BUCK. IT IS NOTICEABLE, BUT THE DEALER CANNOT REMEDY IT.

APPROXIMATELY 68,000 MILES. GRINDING NOISE COMING FROM RACK WHEN TURNING WHEEL LEFT AND RIGHT AT LOWER SPEEDS AND ON SHARP TURNS. THE WHEELS DO NOT STRAIGHTEN OUT OR RETURN TO CENTER WHEN EXITING A TURN...DRIVER MUST MANUALLY RETURN THE WHEEL TO THE MIDDLE. I WAS ALREADY AWARE OF THE RECALLS FOR THE 2011-2013 FOR THE MALFUNCTIONING POWER STEERING GEARS (OR RACK AND PINION) WHEN I TOOK THE VEHICLE INTO ROYAL OAK FORD (ROYAL OAK, MI), THEY DETERRMINED THAT THE RACK NEEDS TO BE REPLACED AND THAT FORD WILL NOT COVER THE COSTS FOR THIS SAFETY ISSUE. QUOTED $1650 FOR RACK AND $550 FOR LABOR FOR A TOTAL OF $2200. THEY WERE NOT ALSO ABLE TO DISCLOSE WHAT WAS THE ACTUALLY WRONG WITH THE RACK, ONLY STATED THAT IT NEEDED TO BE REPLACED. THE RACK, P/N: STE633RM, WAS USED IN THE 2011-2015 FORD EXPLORERS. THE SAFETY RECALL IS ONLY FOR 2011-2013. I HAVE A 2014 EXPLORER WHICH IS NOT COVERED IN THE RECALL. PARTS.FORD.COM STATE THAT THIS IS A REMANUFACTURED RACK WHICH RETAILS FOR $1417.09. THERE IS A 2 YEAR WARRANTY INCLUDED WITH THIS PRICE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE "PLEASE MAKE A SAFE STOP" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO WAYNE AKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461, (800) 749-8875) WHERE IT WAS CURRENTLY WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DEPRESSING THE BRAKE PEDAL, A HIGH PITCHED SQUEALING NOISE WAS PRESENT COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO CARMAN FORD LINCOLN (193 S. DUPONT HWY, NEW CASTLE, DE) WHERE THE BRAKE PADS AND ROTORS WERE REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS RETURNED TO THE DEALER AFTER IT SHOOK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE CALIPERS WERE REPLACED, BUT THE SQUEALING NOISE RECURRED APPROXIMATELY ONE YEAR LATER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

THE ENGINE BEGAN LEAKING COOLANT CAUSED BY THE WATER PUMP SEAL FAILING. WE HAVE HAD SEVERAL OTHERS THAT ALSO HAVE HAD WATER PUMP FAILURES.

BELIEVE THERE IS AN ISSUE WITH CARBON MONOXIDE IN MY VEHICLE. WHILE DRIVING FOR ABOUT 4 HOURS THE CARBON MONOXIDE DETECTOR IN MY BAG BEGAN TO SOUND INDICATING THE PRESENCE OF CARBON MONOXIDE. IT DID NOT STOP UNTIL I REMOVED IT FROM THE VEHICLE. I WAS LIGHT HEADED AND EXPERIENCING NAUSEA AT THE TIME.

MY ALARM WILL GO OFF AT RANDOM TIMES WHEN IT'S SITTING IN MY DRIVEWAY. MY KEYS WOULD BE HANGING UP OR ON THE KITCHEN TABLE NO WE'RE NEAR ANYONE AN MY ALARM WILL JUST GO OFF.

I WAS DRIVING AT ABOUT 60MPH WHEN I HEARD SOMETHING TAPPING MY PASSENGER WINDOW. I DID NOT KNOW WHAT IT WAS SO I IMMEDIATELY STOPPED ONLY TO FIND THE WINDSHIELD TRIM MOLDING SEPARATED FROM THE WINDSHIELD WINDOW. I WAS ABLE TO RETRIEVE THE MOLDING. THIS WAS BACK IN JUNE. I CONTACTED FORD DEALERSHIP AND WAS TOLD IT WOULD BE $250 AND IT WAS NOT COVERED BY WARRANTY. I CALLED FORD TO COMPLAINT AND WAS TOLD THEY WOULD CALL BACK, THEY NEVER DID. TODAY I WAS DRIVING AT 65MPH IN THE EXPRESSWAY AND I HEARD A WEIRD SOUND, LIKE SOMETHING DETACHING MY VEHICLE. NOW THE LEFT ONE FLEW OFF.

ON SUNDAY SEPTERMBER 1ST WHILE I WAS DRIVING BACK HOME A LIGHT ON MY DASHBOARD CAME ON, IT SAID "ENGINE COOLANT OVER TEMPERATURE" IN RED LIGHT. I WAS SCARE BECAUSE I WAS STUCK IN THE FREEWAY AND I WAS STILL FAR AWAY FROM HIM AND MY KIDS WERE IN THE BACK. I DROVE VERY SLOW AND MANAGED TO GET HOME. ON TUESDAY I TOOK MY CAR TO THE FORD DEALERSHIP AND THEY TOLD ME THAT I HAVE TO REPLACE MY WATER PUMP, AND IT WAS A HARD AND LONG SERVICE AND THAT IT WAS GOING TO COST ME $3,300. I AM SURPRISE OF HOW MUCH THAT COSTS, ESPECIALLY THAT IT HAPPENED ON MY 2014 FORD EXPLORER. I BOUGHT IT BRAND NEW AND I'VE BEEN TAKING IT TO FORD DEALERSHIP EVERY 7,000 MILES TO GET THE MAINTENANCE. PLUS, THE LAST TIME THAT I TOOK IT IN TO THE DEALERSHIP FOR ITS OIL CHANGE, THEY SAID THAT EVERYTHING WAS WORKING WELL. SO FOR MY SURPRISE TO HAVE THIS HAPPEN ESPECIALLY WHEN MY CAR ONLY HAS 82,316 MILES. THE LIGHT TURNS ON WHEN THE CAR IS IN MOTION. I CAN HEAR THE ENGINE WORKING EXTRA HARD TO COMPENSATE WHATEVER ELSE IS GOING ON.

TURNING AT A RED LIGHT MY POWER STEERING LOCKED UP WITH A WARNING ON THE SCREEN STATING STEERING ASSIT SERVICE REQUIRED. I TURN THE VEHICLE OFF AND BACK ON AND THE STEERING UNLOCKED. SINCE THE CAR IS MAKING A WHINING NOSE. I SEE MULTIPLE RECALLS FOR THIS MAKE AND MODEL FOR POWER STEERING ISSUES BUT MY VIN NUMBER ISNT LISTED.

WHILE DRIVING ON THE HIGHWAY THE STEERING WAS STICKING AS I MOVED THE WHEEL LEFT OR RIGHT. AFTER A PERIOD OF TIME THE EXPLORER DISPLAYED THE FOLLOWING MESSAGE, "STEERING LOSS STOP SAFELY" AND "SERVICE ADVANCE TRAC". AT THIS POINT THE VEHICLE'S COMPUTER TURNED OFF THE STABILITY CONTROL AND TURN SIGNALS. I WAS ABLE TO REACH MY DESTINATION, BUT WHEN I TRIED TO DRIVE THE VEHICLE THE FOLLOWING DAY, THE COMPUTER DISPLAYED A MESSAGE THAT THERE WAS COMPLETE STEERING FAILURE AND I COULD NOT GET THE STEERING WHEEL TO BUDGE. I CALLED FOR A TOW AND IT WENT TO A FORD DEALERSHIP. THE CONTACTED ME LATER IN THE DAY AND STATED THAT THE STEERING RACK COMPLETELY FAILED AND THAT IT WOULD HAVE TO BE REPLACED. THE TOTAL COST OF STEERING RACK AMOUNTED TO $2173.75. MY UNDERSTANDING IS THAT FORD HAS RECALLED 2011-2013 AND 2015-2018 MODELS, BUT NOT MY MODEL YEAR OF 2014.

WHILE DRIVING, NOTICED THAT IS WAS MORE DIFFICULT TO TURN CORNERS. APPONTMENT WAS NOT AVAILABLE FOR A FEW DAYS TO HAVE IT LOOKED AT, AND IT WAS PARKED WHILE WAITED FOR APPOINTMENT. WHEN I DROVE IT TO DEALERSHIP, THERE WAS A GRINDING NOISE WHILE TURNING AS WELL AS THE DIFFICULT TURNING. WAS TOLD THE ELECTRONIC STEERING GEAR IS DEFECTIVE AND NEEDS TO BE REPLACED. IN DOING RESEARCH, THIS WAS RECALLED ON MANY OTHER EXPLORERS BUT NOT THE 2014 YEAR.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE BACK UP CAMERA PERIODICALLY BLACKED OUT. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST SIX MONTHS. THE VEHICLE WAS TAKEN TO NEWINS BAY SHORE FORD (219 W MAIN ST, BAY SHORE, NY 11706), BUT WAS NOT DIAGNOSED BECAUSE THERE WAS A FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *BF CONSUMER STATED I BOUGHT THIS BECAUSE I CAN ONLY TURN MY NECK A LIMITED AMOUNT AND REALLY LIKED THE CAMERA FOR BACKING UP. AT ANY TIME IN THE MIDDLE OF A BACKED THE CAMERA WILL GO BLANK LEAVING ME STANDED, I HAVE CONTACTED FORD HEADQUARTERS. *JB

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO GERVAIS FORD(5 LITTLETON RD, AYER, MA) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PREVIOUSLY, WHILE MAKING SHARP TURNS, A GRINDING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 81,000.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MAC HAIK FORD PASADENA (4242 E SAM HOUSTON PKWY, S PASADENA, TX 77505) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED UPON FURTHER TRIES, MAC HAIK SCHEDULED THE REPAIRS AND THE REPAIR WERE COMPLETED SEPT. 2019. I HAVE NO WAY OF ENSURING THE REPAIRS WERE COMPLETED CORRECTLY BUT I HAVE NOT EXPERIENCED ANY INDICATIONS THAT WOULD CAUSE ME TO DOUBLE THE QUALITY OF THE WORK. THANK YOU FOR FOLLOWING UP WITH MY COMPLAINT THAT THE MANUFACTURER WAS ACTING UPON SUPPLYING THE DEALER. SHIP PARTS TO FIX THE FLAW IN A TIMELY MANNER.*JB

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE INTO A VERY STEEP DITCH. DURING THE CRASH, THE 3RD ROW PASSENGER SIDE SEAT BELT MALFUNCTIONED AND FAILED TO SECURE THE 7 YEAR OLD PASSENGER WHILE SEATED IN A BOOSTER. THE PASSENGER WAS PROJECTED FORWARD MAKING CONTACT WITH THE REAR SECTION OF THE 2ND ROW SEAT. THE PASSENGER SUSTAINED A SEVERE INJURIES WHICH INCLUDED A CONCUSSION AND A HEAD AVULSION. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 94,000.

WHEN I STARTED MY VEHICLE (IN PARK) I GOT A MESSAGE ON THE DASHBOARD THAT SAID "POWER STEERING ASSIST FAULT". I TRIED BACKING OUT OF THE PARKING SPACE AND TURNING AND THE POWER STEERING DID NOT WORK.

I WAS GETTING HEADACHES WHILE DRIVING SO I PURCHASED A CARBON MONOXIDE DETECTOR FOR MY EXPLORER FOR $149.00. IT REGISTERED AROUND 18-20PPM WHEN DRIVING. JULY 2019 I HAD THE 'REPAIR' DONE AT MY LOCAL DEALER. AUGUST 2019, MORE HEADACHES AND MY VEHICLE STILL REGISTERS 18-20 PPM WHILE DRIVING. THE APPARENT FIX DID NOTHING TO CORRECT THE CARBON MONOXIDE FROM LEAKING INTO MY CABIN AREA. DRIVING WITH AIR CONDITIONER ON AND IN RECIRCULATING MODE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM GALLOWAY FORD LINCOLN (800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 699-0916) WHERE IT WAS DIAGNOSED THAT THE SEAT AND HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE SHOULD BE COVERED UNDER TSB NUMBER: 16-0001. THE FAILURE MILEAGE WAS 72,000.

WINDSHIELD MOLDING ON BOTH SIDES HAS JUST BLOWN OFF WHILE I AM DRIVING ON THE FREEWAY AND THE DRIVER SIDE PASSENGER DOOR MOLDING HAS ALSO FLOWN OFF WHILE DRIVE IN THE CANYON. I HAVE HAD ALL THREES PANELS BLOW OFF WHILE I WAS DRIVE WITH IN 3 MONTHS AND I AM SO MAD ABOUT IT BECAUSE THEY ARE SO EXPENSIVE TO REPLACE. NOT ONLY ARE THEY EXPENSIVE IF IT RAINS IT IS GOING TO RAIN STRAIGHT INTO MY CAR THIS IS A HORRIBLE HAZARDOUS PROBLEM THAT NEEDS TO BE FIXED. I AM LUCKY THAT ONE OF THOSE PANELS DIDNT HIT SOMEONE ELSES CAR AND CAUSE DAMAGE OR WORSE BECAUSE THOSE ARE BIG THICK MOLDING THAT COULD REALLY CAUSE MAJOR DAMAGE TO SOMEONE ELSE AND THEIR VEHICLE. I HAVE HAD OTHER FORD VEHICLES AND I BOUGHT THIS ONE REALLY EXCITED AND HAS BEEN NOTHING BUT DISAPPOINTING. SO LONG STORY SHORT 3 DIFFERENT PANELS/MOLDING FLEW OFF MY CAR IN THE CANYON OR FREEWAY ON 3 DIFFERENT OCCASIONS AND IT IS SO DANGEROUS.

THE ELECTRICAL STEERING CONTROL MODULE WENT OUT ON MY CAR (63K MILES) AND HAS BEEN REPLACED BY THE DEALER AT MY COST FOR $3300. WHEN DRIVING DOWN THE ROAD AT ANY SPEED, WORSE AT FREEWAY SPEEDS, THE CAR STARTED GRINDING WHILE SWITCHING LANES AND TURNING WITHOUT ANY FAULT LIGHTS ON. IT DID NOT FEEL LIKE A SAFETY ISSUE BUT WAS SCARY AS [XXX]. WHEN PARKED AND I WOULD TURN THE WHEEL IT WOULD MAKE A CLUNKING NOISE. I GOT IT HOME AND STOPPED DRIVING IT UNTIL I COULD GET IN TO AN APPOINTMENT AT THE DEALER A COUPLE DAYS LATER. THEY EXPLAINED THAT THEY HAD TO REPLACE THE ENTIRE STEERING RACK BECAUSE THE PIECES OF THE RACK ARE NOT SERVICEABLE - 3K AFTER THE WARRANTY RUNS OUT - HOW CONVENIENT FOR FORD! THEN I GO DIGGING ONLINE AND FIND THEY HAVE RECALLED THIS UNIT IN OTHER EXPLORERS AND ESCAPES BUT NOT THE 2014. BOGUS! I HAVE NEVER OWNED A CAR WHERE THE STEERING WENT OUT, BUT KNOW [XXX] WELL A NEW STEERING PUMP OR MECHANICALS IN A HYDRAULIC SYSTEM WOULD BE $200-$500 MAX. THIS YOUTUBE VIDEO INDICATES IT IS LIKELY AN ENGINEERING FLAW IN THE DESIGN AND FORD WON'T COVER OR FESS UP TO THEIR OWN ENGINEERING FLAW THAT CREATES HIGH HEAT IN THE STEERING MECHANICS AND THEY HAVE FAILED TO MITIGATE FOR EFFECTIVELY - HTTPS://WWW.YOUTUBE.COM/WATCH?V=SZHMXWCP9FO. SO ANGRY. AND I FULLY EXPECT THIS PROBLEM TO RECUR AT MY EXPENSE AGAIN, WHO KNOWS WHEN BECAUSE OF THIS ENGINEERING FLAW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR

MY HUSBAND AND I WERE DRIVING HOME FROM MYRTLE BEACH AND THE STEERING WHEEL STARTED TO BECOME STIFF. WE PULLED OVER INTO A HOTEL PARKING LOT TO SEE WHAT THE ISSUE WAS BUT COULDN'T FIND ANYTHING UNUSUAL. I PROCEEDED TO START THE CAR AND THE DASH READ 'STEERING LOSS'...'SERVICE ADVANCE TRAC'. I HAD TO GET TOWED TO FORD, WHICH THANK GOD WAS ONLY 2MILES AWAY.. WE WERE TOLD THAT THE POWER STEERING HAD DIED SUDDENLY AND THAT IT JUST HAPPENS SOMETIMES. THE TOTAL WAS $1771. I'M SOOO DISAPPOINTED WITH GORD. I'VE ONLY HAD THE TRUCK FOR A LITTLE OVER A YEAR AND I'VE ONLY PUT 23,000 ON IT SINCE I BOUGHT IT PREOWNED WITH 43,000...

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 40 MPH, THE VEHICLE BACKFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANKSHAFT AND CAM SHAFT SENSORS NEEDED TO BE REPLACED. THE CONTACT CALLED SUNRISE FORD OF FONTANA (LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, (888) 629-1239) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

I HAVE A 2014 FORD EXPLORER. THE HEADLIGHTS ARE SO POOR IN OPERATION THAT IT IS UNSAFE TO DRIVE THE CAR AT NIGHT. UPON GOING ON THE INTERNET, I FOUND NUMEROUS COMPLAINTS FOR THE SAME EXACT PROBLEM OF CONSUMERS NOT BEING TO SEE SAFELY WHEN THE LAMPS ARE ON IN THE EVENING. THE FORD DEALERS SAY THAT THE CAR MEETS FORD SPECS AND THE FORD CO CUSTOMER SERVICE DEPT CONFIRMS THAT THEY HAD NUMEROUS COMPLAINTS AND THAT FORD HAS NO FIX. THIS IS INDEED A SAFETY ISSUE AND A FIX AND RECALL IS ESSENTIAL. *JS

THE AIR CONDITION CAME ON BY ITSELF AND WONT GO OFF IT'S ON FULL BLASS. I TURNED THE TRUCK OFF WAITED AND STARTED IT UP AGAIN. STILL WONT GO OFF.

THE APIN (NAVIGATION/DISPLAY) SYSTEM ON THIS VEHICLE CONSTANTLY BLANKS OUT SO YOU LOOSE ALL SAFTEY INFORMATION. GPS CONSTANTLY GOES OFF COURSE MEANING YOUR DRIVING DOWN A ROAD AND IT HAS YOU FLOATING OFF TO THE SIDE OF THE ROAD HALF A MILE AWAY AND 1/3 MILE BEHIND OR AHEAD OF YOUR LOCATION. THIS CAUSES NUMEROUS RE-ROUTES INCLUDING THOSE THAT MIGHT NOT BE SAFE TO CONDUCT. THE HEADS UP DISPLAY SYSTEM CONSTANTLY BLANKS OUT AND RESETS LOOSING ALL SAFTEY INFORMATION, SOMETIMES IT STAYS BLANK A LONG TIME. FORD HAD EXTENDED THE WARRANTY FOR APIN SYSTEM THEY KNOW IS FAULTY TO 5 YEARS I TOOK MY VEHICLE INTO SERVICE BOTH UNDER WARRANTY I PAID DEDUCTIBLE FOR AS WELL AS IN 2018 TO HAVE IT REPAIRED; THEY APPLIED THE SAME UPDATES OVER AND OVER AND REFUSED TO REPLACE THE FAULTY APIN SYSTEM. FORD NOW REFUSES TO ASSIST AND I FEEL THIS IS MAJOR SAFTEY CONCERN, NOT ONLY DOES THE PRODUCT JUST NOT FUNCTION PROPERLY BUT I FEEL ARE MAJOR SAFTEY CONCERNS WHEN THE DISPLAYS ALL BLANK OUT AND RESET OR DO NOT COME BACK ON... THIS OCCURS WHILE DRIVING. FORD REFUSES TO FIX THE PROBLEM AND ALLOWED THE EXTENDED WARRANTY THEY OFFERED TO LAPSE SO THAT THEY COULD WASH THEIR HANDS OF IT. I FEEL THIS FAULTING SYSTEM COULD RESULT INTO A CRASH OF SOME KIND BY DISTRACTING THE DRIVER WHEN BLANKING OUT; REROUTING IMPROPERLY ONTO ROADS THAT DO NOT EXIST. AND SO ON.. THIS IS CONSTANTLY HAPPENING AND SOMETIMES IT WONT HAPPEN BUT A FEW MONTHS A PART AND OTHER TIMES IT WILL HAPPEN SEVERAL TIMES A DAY WITH IN EACH OTHER.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO O. C. WELCH FORD LINCOLN (4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100). THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER STATED THE SAME THING AS THE DEALER AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE DEALER ORDERED THE PART TO REPAIR THE POWER STEERING. THE FAILURE MILEAGE WAS 93,000.

WHEN MY CAR IDLES FOR 3-5 MINUTES, DASH BOARD STARTS DINGING AND ALL SENSORS LIGHT UP. COLD AIR TURNS INTO HOT HAIR, GAGES STOP WORKING, IF I TURN OFF THE CAR THE CAR WON'T START BACK UP UNTIL 15-20 MINUTES LATER. THIS HAPPENS MORE IN THE SUMMER TIME THEN WINTER. SO FAR THIS MONTH- JULY IT'S HAPPENED 5 TIMES.

I WAS DRIVING ON THE HIGHWAY AND HEARD A SCRAPING SOUND SIMILAR TO THE SOUND OF ICE SCRAPING ACROSS THE WINDSHIELD BEFORE IT FLIES OFF. THE NEXT MORNING I NOTICED THAT THE TRIM AROUND THE WINDSHIELD WAS GONE. I THOUGHT IT WAS JUST MY CAR BUT I AM NOW SEEING MORE EXPLORERS WITH THE SAME PROBLEM. I CALLED A FORD DEALER AND WAS TOLD THAT THERE IS NO RECALL AND THAT I WOULD HAVE TO PAY FOR THE REPAIR.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 60 MPH, THE CONTACT NOTICED TOXIC FUMES COMING THROUGH THE VENTS INTO THE CABIN OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SCARSDALE FORD (LOCATED AT 887 CENTRAL PARK AVE, SCARSDALE, NY 10583, (914) 472-9500) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.

TAKATA RECALL MY WIFE AN I TOOK YOUR FAMILY OUT FOR THE WEEKEND AN THE CALL WAS WORKING FINE BUT SUNDAY MORNING WE WERE GOING TO HEAD TO CHURCH THE CAR STARTED BUT THE STEERING WHEEL WAS STIFF AN IT WAS EVEN HARD FOR ME TO TRY AN TURN IT .. AN WE ONLY HAVE HAD THE CAR FOR THREE MONTHS NOW AN THE DEALERSHIP SAID THE CAR WAS IN GOOD CONDITION THAT THE CAR WAS FINE BC THEY LOOKED OVER IT .SO IF I WAS DRIVING DOWN THE ROAD WOULD IT STOP WORKING AN WE HAVE NEW BORNS

LOSS OF POWER ASSISTED STEERING WHILE DRIVING. HAS OCCURRED ON NUMEROUS OCCASIONS. VERY DIFFICULT TO CONTROL VEHICLE SAFELY TO PULL OVER TO SIDE OF ROAD AND STOP AND RESTART ENGINE TO GET POWER STEERING TO WORK AGAIN. HAVE WARNINGS POP UP ON DASH 'STEERING ASSIST FAULT SERVICE REQUIRED'. FILED REPORT WITH FORD CAS-21990659.

I TAKE VEHICLE TO THE DEALER FOR FAULTY DRIVER SIDE DOOR SENSOR AND I STRONGLY BELIEVE IT'S DEFECTIVE ON MANUFACTURING. THEN THE DEALER NOTIFY ABOUT REAR SUSPENSION TOE LINK REPLACEMENT AFFECTING THE STEERING CONTROL. THIS RECALL ALSO AFFECT THE REAR HUBS THE DEALER CHARGE TO ME $990.00+TAX TO FIX ISSUE. THE DEALER RECOMMENDS TO CHANGE BECAUSE OF THE SAFETY ISSUES. EACH HUBS HOLD THE WHEELS.

UNAVAILABLE CMARA , PROBLEMS WHIT BACK DOOR , ENGINE LIGHT TURNING ON