2014 Ford Explorer complaints

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THERE WAS CORROSION BUBBLES ON THE HOOD. THE VEHICLE WAS TAKEN TO GIBBONS FORD (704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519, (570) 489-4747, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO STONE CHIPS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT COLLISION CENTER BUT NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE STEERING ASSIST FAULT-SERVICE REQUIRED WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE VEHICLE WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

2014 EXPLORER LIMITED WITH 103,587 MILES WAS BEING DRIVEN AT VEHICLE WAS DRIVING IN CITY CONDITIONS AT 20 MPH WHILE TURNING. THE POWER STEERING FAILED AND THE POWER STEERING ASSIST FAULT CAME ON. MANAGED NOT TO HIT THE CAR IN THE ONCOMING LANE BY WRESTLING THE WHEEL TO THE RIGHT. PULLED OVER AND TURNED THE CAR OFF AND THEN RESTARTED TO FIND THE PROBLEM HAD ABATED. THIS OCCURRED ON OR ABOUT THE 20TH OF APRIL, 2020. THE SECOND TIME THE POWER STEERING FAILED, I WAS DRIVING ON THE HIGHWAY STRAIGHT. I LOOKED DOWN ONLY BRIEFLY AND THERE WERE SEVERAL MESSAGES DISPLAYED OF WHICH I CAUGHT THE FIRST "POWER STEERING ASSIST FAULT" IS THE ONLY ONE I RECOGNIZED. I WAS AGAIN ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD, AND AFTER TURNING THE CAR OFF AND THEN BACK ON THE POWER STEERING WAS BACK ON. THIS EVENT OCCURRED MAY 14TH 2020. *TR

I STARTED THE CAR STARTED TO BACK OUT OF DRIVEWAY IN THE PROCESS IT FELT LIKE I HAD NO POWER STEERING AS I PUT INTO DRIVE AS TO PULL OUT INTO THE ROAD THE STEERING FELT LIKE IT DIDN'T WANT TO RETURN AND KIND OF PULLED. AS I DROVE DOWN THE ROAD THE STEERING WAS VERY STIFF HANDLING DIDN'T RESPOND VERY WELL.THERE WAS A RECALL ON 2011-2013 MODELS MY CAR HAS A BUILD DATE OF 8/2013 KIND OF THINKING IT COULD FALL UNDER THAT RECALL. *TR

I OWN A 2014 FORD EXPLORER HAD A LOSS OF ELECTRIC POWER STEERING ASSIST RECENTLY. ALSO THE TRACTION CONTROL, TERRAIN MANAGEMENT WARNING LIGHTS CAME ON AND THE TURN SIGNALS WERE NOT FUNCTIONING. THIS SAME ISSUE HAS OCCURRED ON 2011-2013 AND 2015-2017 FORD EXPLORERS WHICH THERE WAS A RECALL BUT NO RECALL FOR 2014 MODEL. THIS SEEMS VERY ODD.THE COST OF REPAIR WAS $2,100. I FILED A COMPLAINT TO FORD FOR REIMBURSEMENT BUT THEY DENIED IT SINCE IT WASN'T PART OF A RECALL AND PROVIDED NO OTHER EXPLANATION. THE STEERING STARTED TO HAVE PROBLEMS WHILE DRIVING ON THE FREEWAY AND THE TRACTION CONTROL AND TERRAIN MANAGEMENT LIGHTS CAME ON, AND TURN SIGNAL NOT WORKING. WHEN I FINALLY STOPPED THE STEERING LOSS WARNING LIGHT CAME ON AND I COULDN'T TURN THE STEERING WHEEL. THE CAR HAS 102,000 MILES.

STEERING POWER ASSIST IS NOT CONSISTENT WAS SIGNIFICANTLY REDUCED. THIS TOOK PLACE WHEN TURNING AND CAUSED AN UNDERSTEER WHICH COULD HAVE RESULTED IN AN ACCIDENT IF THERE WAS AN ONCOMING VEHICLE. VEHICLE WAS JUST IN THE DEALERSHIP FOR SERVICE THAT DAY AND CHECKED OUT FINE. *TR

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME LOOSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE FREDERICK MOTOR COMPANY LOCATED AT 1 WAVERLEY DR, FREDERICK, MD 21702 WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE.

APRIL 3, 2020 DRIVING HOME COUNTY ROAD 45MPH STEERING ASSIST WARNING CAME ON WAS THAN MILE LATER COMPLETE LOSS OF STEERING OCCURRED. WITH GREAT DIFFICULTY MADE IT TO DRIVEWAY. ALSO TRACTION SELECT FEATURE DOESN'T WORK. VEHICLE MILEAGE 62725. NEEDS RECALL BEFORE DEATHS START BEING REPORTED.

WIFE WAS DRIVING AT 50MPH ON HIGHWAY AND STEERING SUDDENLY BECAME TO HARD FOR HER TO STEER. WARNING LIGHT CAME ON SAYING ANTI SKIDDING FAILURE. SHE MANAGED TO GET TO SIDE OF THE ROAD AND WARNING LIGHT LIGHT CAME ON SAYING FAILURE STOP SAFELY. SHE COULD HAVE WRECKED OR HIT ANOTHER VEHICLE. I ARRIVED AND MOVED THE CAR TO SAFELY. I AM A BIG MAN AND IT WAS ALL I COULD DO TO TURN THE STEERING WHEEL. FORD NEEDS TO RECALL THESE VEHICLES AND REPAIR THEM AS LOSS OF STEERING IS A MAJOR SAFETY HAZARD THAT COULD RESULT IN THE LOSS OF LIFE.

ON FEBRUARY 18, 2020, AS I WAS DRIVING ON THE INTERSTATE, A WARNING APPEARED ON THE DASHBOARD THAT READ 'STEERING FAULT SERVICE NOW'. WHEN I EXITED THE INTERSTATE AND FOUND A SAFE PLACE TO PARK TWO WARNINGS APPEARED ON THE DASHBOARD THAT READ 'STEERING LOSS STOP SAFELY' AND 'SERVICE ADVANCE TRAC'. ONCE I WAS STOPPED THE STEERING COMPLETELY FAILED. SEEMS TO BE AN ONGOING ISSUE WITH THE EXPLORER EVEN AFTER THE 2011-13 RECALL.

LOSS STEERING WHEEL ASSIST WHEN DRIVING AT 60 MPH. CAR VERY DIFFICULT TO STEER THIS COULD CAUSE A FATAL ACCIDENT BECAUSE DRIVING IN 2 WAY ROAD.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION) AND 19V435000 (SUSPENSION), AND THE STEERING MODULE WAS REPROGRAMMED. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE POWER STEERING ASSIST FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO SOUTHGATE FORD LOCATED AT ((16501 FORT ST, SOUTHGATE, MI 481195), (734)282-3636), WHERE THE RECALL REPAIRS WERE PERFORMED TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING KNUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.

VEHICLE IS EXHIBITING SAME EXACT PROBLEM AS 2013 MODELS UNDER RECALL, STEERING GEAR PROBLEM, WHICH WAS DIAGNOSED BY A FORD DEALER. CAR WAS BUILT JULY 2013. FORD REFUSES TO CONSIDER REPAIRING EVEN THOUGH PROBABILITY IS VERY HIGH THAT IT CONTAINS 2013 PARTS AS THERE WERE NO SIGNIFICANT ENGINEERING CHANGES FROM 2013 TO 2014 AND IS A VERY EARLY MODEL YEAR BUILD. CONTACTED FORD ON TWO OCCASIONS AND WAS TREATED BADLY BY CUSTOMER RELATIONS. REQUESTED ESCALATION OF COMPLAINT AND WAS NEVER CALLED BACK EVEN THOUGH THEY CLAIM THEY TRIED.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE PLASTIC RUBBER ATTACHED TO THE RIGHT SIDE OF THE WINDSHIELD DETACHED FROM THE VEHICLE WITHOUT WARNING AND STRUCK THE PASSENGER'S SIDE SIDE MIRROR. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND FOUND NO CAUSE FOR THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,886.

WHILE DRIVING APPROXIMATELY 15 MPH AND NEGOTIATING A TURN THE POWER STEERING STOPPED WORK AND QUIT ASSISTING IN TURNING THE VEHICLE. THANKFULLY I WAS DRIVING AND WAS STRONG ENOUGH TO RIGHT THE VEHICLE AND AVOID LEAVING THE ROAD. MIGHT HAVE BEEN A DIFFERENT STORY FOR MY WIFE. TOOK IT TO LOCAL FORD DEALER AND THEY CLAIM THE POWER STEERING GEAR NEEDS REPLACED AND THAT THIS MODEL/YEAR DOESN'T QUALIFY FOR ANY STEERING RELATED RECALLS. AFTER SOME RESEARCH I FOUND THAT 2011-2013 EXPLIRERS HAVE A POWER STEERING ASSIST RECALL. MULTIPLE SHOPS CLAIM THAT THIS A VERY COMMON PROBLEM WITH THESE NEWER FORDS. AT THE TUNE OF 2700 BUCKS FOR PARTS AND LABOR I AM HOPING A RECALL CAN HAPPEN BECAUSE THIS IS CLEARLY A MANUFACTURER'S ISSUE WITH THESE GEARS.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND IDLING WITH THE DEFROSTER TURNED ON, THE REAR HATCH WINDOW SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED THE LOCAL DEALER WEST HERR FORD (5025 CAMP RD. HAMBURG NY) AND MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 84,000.

DURING MY TRAVEL INTO WORK TODAY THE AIRBAG LIGHT ILLUMINATED. AFTER DOING SOME ONLINE RESEARCH THIS APPEARS TO BE A CONTINUAL PROBLEM WITH THIS MODEL YEAR. FORD HAS EVEN RELEASED A TECHNICAL BULLETIN ON THIS ISSUE. (HTTPS://FORD.OEMDTC.COM/1203/AIR-BAG-WARNING-LIGHT-ILLUMINATED-WITH-DTC-B141B-B141C-2014-2016-FORD-EXPLORER). THIS FAULT SHUTS DOWN THE AIRBAG SYSTEM AND COULD RESULT IN LOSS OF LIFE. FORD HAS RECOGNIZED THIS AS RECALL.

CARBN MONOXIDE EXHAUST FUMES ENTERING THE CABIN

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT HER HUSBAND WAS DRIVING AT APPROXIMATELY 5 MPH, THE DRIVER'S SIDE REAR TOE LINK FRACTURED WHICH CAUSED THE REAR DRIVER'S SIDE WHEEL TO TURN INWARD. THE VEHICLE WAS TOWED TO SPITZER FORD HARTVILLE LOCATED AT (543 W MAPLE ST, HARTVILLE, OH 44632) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WOULD BE WILLING TO PROVIDE A SECOND FREE REPAIR. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE HER HUSBAND WAS DRIVING AT 67 MPH. THE VEHICLE WAS AGAIN TOWED TO SPITZER FORD WHERE IT WAS CONFIRMED THAT THE TOE LINK NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

I LOST ALL ABILITY TO OPERATE THE VEHICLE WITHOUT WARNING. POWER STEERING, TRACTION ASSIST, BLIND SPOT MONITORING, STABILITRAC, COLLISION AVOIDANCE, AND TURN SIGNALS. LIMPED THE VEHICLE HOME AND REACHED THE ISSUE... COMMON FAILURE KNOW BY FORD MOTOR COMPANY. THIS FAILURE COULD HAVE RESULTED IN A SERIOUS ROLL OVER OR FATALITY. VEHICLE CURRENTLY AT DEALER RESOLVING ISSUE. DOCUMENTS TO FOLLOW.

DRIVER SIDE REAR SEAT BELT WILL NOT PULL OUT OF RETRACTOR

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE VEHICLE WAS SHIFTED INTO DRIVE AND THE VEHICLE SHUDDERED AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD VALENCIA 23920 CREEKSIDE RD, VALENCIA, CA 91355 TO BE DIAGNOSED. A DIAGNOSTIC WAS PERFORMED AND THE CONTACT WAS INFORMED THAT HER VEHICLE HAD EXPERIENCED TRANSMISSION FAILURE AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA RECALL NUMBER: 19V435000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 111,000.

STEERING GEAR FAILING WHEN DRIVING ON HIGHWAY

WHILE STOPPED WITH ENGINE IDLING A WARNING CAME ON "STEERING LOSS STOP SAFELY". POWER STEERING GONE. TOW TRUCK WAS AFTER SOME TIME ABLE TO STEER IT ONTO THE FLAT BED. DEALER HAD TO REPLACE POWER STEERING RACK. THERE IS A SAFETY RECALL FOR THE 2011-2013 & 2015-2017 EXPLORER. BUT NOT THE 2014? HOW MANY BODIES DOES IT TAKE TO ISSUE A RECALL $$$

EXHAUST FUMES ARE ENTERING THE VEHICLE CABIN WHILE DRIVING. THE DRIVER AND PASSENGERS ARE OVERCOME BY THE FUMES AND FORCED TO ROLL THE WINDOWS DOWN TO CLEAR THE SMELL AND AVOID GETTING SICK. THIS MOSTLY OCCURS WHEN THE VEHICLE IS ACCELERATING AND THE HEATER IS TURNED ON.

POWER STEERING RANDOMLY FAILED WHEN I TURNED THE CAR ON TO PULL IT OUT OF GARAGE, POWER STEERING ASSISTS FAULT OR SOMETHING, UNABLE TO STEER THE CAR EASILY. READ ONLINE THAT THIS IS A PRETTY COMMON PROBLEM WITH THIS MODEL YEAR, CAN HAPPEN WHILE DRIVING, ALL SURROUNDING YEARS HAVE BEEN RECALLED ALREADY. WAS LUCKY I WAS NOT ON A HIGH SPEED ROAD OR COULD HAVE HAD AN ACCIDENT AS WOULD NOT HAVE BEEN ABLE TO STEER THE CAR.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING THE POWER STEERING CEASED WHICH MADE IT DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044 (703) 241-7200) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD COST $3,000. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 117,000.

WHEN BACKING OUT OF GARAGE STEERING FREEZES AND CAN NOT TURN STEERING WHEEL. SHOWS "STEERING ASSIST MALFUNCTION SERVICE REQUIRED". TURN OF AND ON WILL COME BACK ON, (LAST 4 TIMES). THIS WAS A PROBLEM WITH 2011-2013 AND 2015-2017. FOR SOME REASON NO RECALL ON 2014. HEARD THE POWER STEERING HAS GONE OUT ON PEOPLE WHEN DRIVING ON HIGHWAY. THIS IS MY WIFES CAR. IF IT HAPPENS TO HER I AM SURE SHE WILL NOT BE ABLE TO CONTROLL THE CAR. ANY ACCIDENTS OR DEATHS REPORTED BECAUSE OF THIS? TOOK TO DEALER BECAUSE I ALWAYS HAVE IT SERVICED AT DEALER. THEY SAID IT "NEEDS POWER STEERING RACK AND STAB LINKS". COST TO REPAIR $2,365.77!!!!!! WHY ARE 2011, 2012, 2013, 2015, 2016 AND 2017 COVERED WITH RECALL BUT 2014 NOT COVERED??????????? HELP!!!!!

CITY OF SOLEDAD CALIFORNIA POLICE INTERCEPTOR UTILITY BRAKE PEDAL WENT TO THE FLOOR LOSS BRAKE FLUID DURING PATROL NO ONE GOT HURT FOUND PASSENGER SIDE HOSE RIP SUDDENLY. TOW IN TO CITY SHOP INSPECT BRAKE LINES FOUND ALSO DRIVER SIDE SWOLLEN NEAR CRIMP READY TO EXPLODE HAVE TO PYSICALY REMOVAL COVER FORD USES TO SEE DEFECT.FOUND ADDITIONAL POLICE FLEET HAD SAME PROBLEM DURING THERE TRAINING. POOR DESIGN OF THE HOSE CAUSE BRAKE HOSE TO RIP

POPPING NOISES FROM FRONT PTO . PTO CASE SPLIT IN HALF DRIVING DOWN THE ROAD WITH MY KIDS IN THE CAR CAUSING VEHICLE FRONT TIRES TO SKID FOR A SPLIT 2ND AND DIFFERENTIAL FLUID SPILLING ALL OVER THE UNDER CARRIAGE CAUSING SMOKE.

WHEN DRIVING THE 2014 EXPLORER, COKING OVER A HILL AND BEGAN BRAKING. CAR LOST BRAKING CAPABILITY AND BEGAN TO SPEED DOWN THE HILL, AND CRASHED INTO A TREE. ONE MIDDLE OCCUPANT ON 2ND ROW CAME UNBUCKLED AND DIDN'T SURVIVE. THIS HAS BEEN AN ONGOING TRIAL FOR 3 YEARS AND RECENTLY INFORMED THAT NO INVESTIGATION HAS BEEN PERFORMED ON THE VEHICLE OTHER THAN THE EDR/CDR. NO POST VEHICLE INSPECTION HAS BEEN PERFORMED, NO MEDICAL REPORTS HAVE BEEN PULLED. I HAVE PREVIOUSLY FOR 3 YEARS INQUIRED FOR HELP ON THIS MATTER AND HAVE FORWARDED QUESTIONS REGARDING INFORMATION OBTAINED. I KNOW WITHOUT A SHADOW OF A DOUBT I AM NOT LIABLE FOR THIS ACCIDENT AND HAVE WORKED FOR 3 YEARS TRYING TO OBTAIN INFORMATION ON THIS VEHICLE. WHEN I WAS COMING DOWN THE HILL THE CAR SEEM TO BE INCREASED IN SPEED - THE REPORT DOES SHOW THAT FOOT WAS ON THE BRAKE THE ENTIRE REPORT AND NO GAS WAS APPLIED. I TURNED AS FAR AS I COULD WITH THE WHEEL AND THE STEERING BARELY STEERED AS WELL. I WOULD LIKE TO SAVE A LIFE SOMEWHERE DOWN THE LINE AS THIS HAS CHANGED MY LIFE FOREVER. THE OCCUPANT ON THE 2ND ROW PASSED AWAY THAT DAY FROM SEAT BELT COMING UNATTACHED. MEDICAL REPORTS SHOW HE WAS WEARING A SEATBELT. IF THERE WAS SOMEONE WILLING TO LOOK INTO THIS - WOULD BE A LIFE CHANGING SITUATION.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME AT LOW SPEEDS. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT IT DID NOT RETURN TO NORMAL. DAVE SMITH FORD, LLC (4045 TRANSIT RD, WILLIAMSVILLE, NY 14221, (716) 634-2000) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V286000(STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

THE WATER PUMP IN MY 2014 FORD EXPLORER 3.5L V6 ENGINE BEGAN LEAKING COOLANT. THE WATER PUMP HAD TO BE REPLACED AT 79,000 MILES. I BECAME AWARE OF THIS PROBLEM AFTER GETTING AN OIL CHANGE. THE COOLANT RESERVOIR HAD TO BE FILLED AND I WAS INFORMED OF A POSSIBLE COOLANT LEAK. TWO WEEKS AFTER GETTING THE COOLANT FILLED, MY RADIATOR FAN BEGAN RUNNING FAST AND LOUD. I BROUGHT IT INTO THE SHOP AND WAS TOLD I HAD A LEAKING WATER PUMP. THERE WAS ONLY ONE INCH LEFT OF COOLANT IN THE RESERVOIR AFTER JUST BEING FILLED UP. I WAS THEN TOLD IT WOULD TAKE 14-16 HOURS OF LABOR TO REPLACE THE WATER PUMP WHICH ITSELF COSTS LESS THAN $150. I WAS REFERRED BY THE SHOP TO THE DEALERSHIP BECAUSE THE WORK NEEDED WAS EXTENSIVE AND BECAUSE IT INVOLVED A FORD PART. THE DEALERSHIP REFUSED TO PAY FOR THE REPAIRS AND REFERRED ME TO FORD. THE DEALERSHIP CONFIRMED THE WATER PUMP LEAK. BASICALLY, THE ENGINE HAD TO BE TAKEN APART TO REPLACE THE WATER PUMP, BECAUSE THE PUMP IS MADE PART OF THE ENGINE ITSELF. I BELIEVE THE FORD ENGINE AND THE WATER PUMP IS DEFECTIVE. THE GASKETS OR BEARINGS IN THE WATER PUMP FAIL AND THERE ARE WEEP HOLES IN THE WATER PUMP WHICH ALLOW COOLANT TO LEAK INTO THE ENGINE AND MIX WITH THE ENGINE OIL. MY VEHICLE WAS OUT OF THE MANUFACTURER'S WARRANTY. I SPENT $1,839.82 TO FIX A SINGLE WATER PUMP! THERE SHOULD BE AN INVESTIGATION INTO THIS MANUFACTURING AND DESIGN DEFECT DUE TO THE BURDEN IT PLACES ON THE PUBLIC. THERE ARE ALSO SAFETY ISSUES CAUSED BY THIS DUE TO VEHICLES BEING SO AFFEC

WHEN YOU ACCELERATE AT HIGHER SPEEDS IE ON THE FREEWAY THE CAR IS FILLED WITH EXHAUST SMELL.

2014 AWD EXPLORER, 72,405 MI: 12-2019 HEARD SLIGHT GRINDING FR FRONT LEFT & ONLY HEARD WHEN DECELERATING FR APPROX 30 MPH. RECOGNIZED SOUND BECAUSE IT HAPPENED ON FRONT RIGHT 11-2018, 8032 MI EARLIER. BROUGHT IN IMMEDIATELY. SAME PART FAILED AGAIN ON THE RIGHT & NOW ALSO ON THE LEFT FRONT WHEEL & BECAME EMBEDDED IN THE KNUCKLES ON BOTH SIDES, & TECHS COULD NOT REMOVE BEARINGS W/O DESTROYING KNUCKLES. THIS IS THE 3RD WHEEL HUB BEARING THAT FAILED IN THIS CAR. SINCE LAST PART REPLACEMENT 11-2018, FORD REDESIGNED PART DUE TO REPEATED FAILURE. THEY WILL BE REPLACING THE RIGHT & LEFT FRONT HUB BEARINGS W/REDESIGNED PART, HOWEVER, THEY WILL NOT, PAY FOR THE $725 FEE TO REPLACE THE KNUCKLES THAT WERE RUINED & NEITHER WILL MY EXT WARRANTY. IF THE FAULTY HUB BEARINGS DID NOT FAIL, THEY WOULD NOT HAVE CAUSED THE BEARINGS TO SEIZE INTO THE KNUCKLES, THEREBY RUINING THEM AS WELL. FORD CUSTOMER CARE TOLD ME SINCE I AM PAST THE ORIGINAL WARRANTY, THEY WILL NOT CONSIDER ANY COMPENSATION. PEACOCK FORD, MAITLAND, FL SAID THEY WILL FOLLOW FORD'S DIRECTION. NHTSA HAS REPORTS OF WHEELS FALLING OFF FROM THIS. SERVICE MGR AGREES FORD SHOULD PAY BECAUSE HUB BEARINGS CAUSED IT. I OPENED CASE WITH FORD #CAS25112513 & SERVICE MGR ALSO FILED A COMPLAINT WITH FORD ASKING TO COVER THE ADDITIONAL PARTS. A WEEK LATER, NO RESPONSE. I PAID THE $493.43 TO P/U CAR. PEACOCK DIDN'T CHG FOR LABOR. NEED FORD TO COVER ANY ADDITIONAL DAMAGES CAUSED BY FAILURE OF RIGHT & LEFT HUB BEARINGS. PAID: 11-2018 $117.48, & 12

2014 AWD EXPLORER, 72,405 MI: 12-2019 HEARD SLIGHT GRINDING FR FRONT LEFT & ONLY HEARD WHEN DECELERATING FR APPROX 30 MPH. RECOGNIZED SOUND BECAUSE IT HAPPENED ON FRONT RIGHT 11-2018, 8032 MI EARLIER. BROUGHT IN IMMEDIATELY. SAME PART FAILED AGAIN ON THE RIGHT & NOW ALSO ON THE LEFT FRONT WHEEL & BECAME EMBEDDED IN THE KNUCKLES ON BOTH SIDES, & TECHS COULD NOT REMOVE BEARINGS W/O DESTROYING KNUCKLES. THIS IS THE 3RD WHEEL HUB BEARING THAT FAILED IN THIS CAR. SINCE LAST PART REPLACEMENT 11-2018, FORD REDESIGNED PART DUE TO REPEATED FAILURE. THEY WILL BE REPLACING THE RIGHT & LEFT FRONT HUB BEARINGS W/REDESIGNED PART, HOWEVER, THEY WILL NOT, PAY FOR THE $725 FEE TO REPLACE THE KNUCKLES THAT WERE RUINED & NEITHER WILL MY EXT WARRANTY. IF THE FAULTY HUB BEARINGS DID NOT FAIL, THEY WOULD NOT HAVE CAUSED THE BEARINGS TO SEIZE INTO THE KNUCKLES, THEREBY RUINING THEM AS WELL. FORD CUSTOMER CARE TOLD ME SINCE I AM PAST THE ORIGINAL WARRANTY, THEY WILL NOT CONSIDER ANY COMPENSATION. PEACOCK FORD, MAITLAND, FL SAID THEY WILL FOLLOW FORD'S DIRECTION. NHTSA HAS REPORTS OF WHEELS FALLING OFF FROM THIS. SERVICE MGR AGREES FORD SHOULD PAY BECAUSE HUB BEARINGS CAUSED IT. I OPENED CASE WITH FORD #CAS25112513 & SERVICE MGR ALSO FILED A COMPLAINT WITH FORD ASKING TO COVER THE ADDITIONAL PARTS. A WEEK LATER, NO RESPONSE. I PAID THE $493.43 TO P/U CAR. PEACOCK DIDN'T CHG FOR LABOR. NEED FORD TO COVER ANY ADDITIONAL DAMAGES CAUSED BY FAILURE OF RIGHT & LEFT HUB BEARINGS. PAID: 11-2018 $117.48, & 12

LOSE OF POWER STEERING IN COLD WEATHER; NEEDS 50 DEGREES OR MORE FOR POWER STEERING TO WORK. NO WARNING LIGHTS WHEN POWER STEERING IS LOST.

THE ENGINE IS IDLING ROUGHLY ESPECIALLY JUST AFTER I FILL THE GAS TANK. THE FUEL MILEAGE HAS BEEN STEADILY DECLINING EVEN THOUGH I'VE CHANGED THE SPARK PLUGS, COILS, MASS AIR FLOW SENSOR AND AIR FILTER. THE PROBLEM COULD BE A DEFECTIVE FUEL PUMP OR SOMETHING IN THE FUEL SYSTEM. THERE HAVE EVEN BEEN OCCASIONS WHERE THE VEHICLE WON'T START IMMEDIATELY AFTER I FILL THE GAS TANK UNTIL I'VE WAITED A FEW MINUTES.

2014 EXPLORER CONTINUOUSLY LEAKING COOLANT NEAR FRONT PASSENGER TIRE. DEALERSHIP REFILLED COOLANT AND PERFORMED A PRESSURE TEST AND WAS UNABLE TO DUPLICATE THE PROBLEM. ONE YEAR LATER, THE VEHICLE IS STILL LEAKING COOLANT AND I HAVE TO KEEP ADDING ADDITIONAL COOLANT. I AM CONCERNED THIS IS A WATER PUMP FAILURE AND COST TO REPAIR CAR WOULD BE UPWARD OF 8K

STEERING WHEEL FAULT ASSIST

VEHICLE HAS STRONG FUEL SMELL INSIDE CABIN AT STARTUP BUT THERE ARE NO ENGINE CODES TO CHECK. OTHER YEAR MODELS OF THIS VEHICLE HAVE HAD A RECALL ON THE FUEL SYSTEM LEAKING, BUT NOT YET ON THIS YEAR MODEL AS FAR AS I COULD FIND.

WHILE TRAVELING AT ABOUT 50 MPH ON A 4 LANE HIGHWAY, THE STEERING OF THE CAR BEGAN TO BE UNRESPONSIVE. IN SLIPPERY CONDITIONS I REDUCED THE SPEED AND WAS ABLE TO NEGOTIATE MY RETURN TO HOME. AFTER SHUTTING THE CAR OFF, I RESTARTED AND THE STEERING WHEEL WOULD NOT MOVE AT ALL. WHEN THE CAR WAS BEING LOADED ON THE TOW TRUCK, THE FRONT WHEELS COULD NOT BE STEERED AT ALL. DEALER REPLACED THE STEERING COMPUTER BUT I WAS TOLD THE MECHANICAL STEERING MECHANISM HAD FAILED ALSO. NO ONE WAS HURT OR ACCIDENT OCCURRED, BUT THE CASCADING PROBLEM CREATED A DANGEROUS SITUATION.

POWER STEERING STOPPED WORKING AND DASHBOARD LIT UP WITH WARNING LIGHTS.VEHICLE WAS ON I-77 DOING 70 MPH WHEN THIS HAPPENED.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 75 MPH, THE FRONT DRIVER SIDE TRIM DETACHED FROM THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTHSIDE FORD (LOCATED AT 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 319-5734) WHERE IT WAS DIAGNOSED THAT THE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 19, 2019. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING MADE A CLINKING NOISE WHILE DRIVING AT ANY SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LEWIS FORD (888-314-4824, LOCATED AT #3373 NORTH COLLEGE, FAYETTEVILLE, AR 72703) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: CAS24964944 AND WAS REFERRED TO NHTSA. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,500.

I'M GETTING CEL ERROR CODE P0016. THERE IS A RATTLING NOISE ON STARTUP AND SOMETIMES DURING HIGHWAY DRIVING EVERYDAY. MY EXPLORER SPORT HAS 65,340 MILES ON IT, W AY TO SOON FOR A TIMING CHAIN. THE DEALER STATED I PROBABLY HAVE TIMING CHAIN STRETCH AND THERE NO TSB TO RESOLVED THE ISSUE IN MY TRUCK EVEN THOUGH I HAVE THE SAME ECOBOOST ENGINE AS THE F150 THAT THE TSB 17-0026 DOES APPLY TO. WHY NOT THE FORD EXPLORER THAT HAS SAME EXACT ENGINE AS F150 WITH THE SAME PROBLEM? WHY WAS THE FORD EXPLORER ECOBOOST LEFT OUT OF THE TSB? THERE'S AN ISSUE WITH THE ENGINE NOT MODEL OF TRUCK. I'M HOPEFULLY LOOKING FOR FORD TO HONER THE TSB FOR MY VEHICLE THAT HAS THE SAME ENGINE DEFECT

DRIVER SIDE EXTERIOR DOOR HANDLE CAME OFF WHEN DOOR WAS OPENED WHILE STATIONARY.

8/10/2019 SERVICE AT FORD DEALERSHIP SERVICE AT TED BRITT AUTO CENTER IN FAIRFAX, VA. VEHICLE HAS $63,528 MILES. REPORT INDICATED TO RECOMMEND TSB16-0001 TO ADDRESS AIR BAG LIGHT. QUOTE $1060 PARTS AND LABOR. THIS IS A SAFETY ISSUE AND REPORTED CLAIM TO FORD TO COVER WHICH THEY DENIED. NOTICED MULTIPLE REPORTS OF SIMILAR ISSUE. THIS SHOULD BE COVERED BY FORD.

AFTER DRIVING THE VEHICLE AN ODOR WOULD CONSUME THE INTERIOR. I TOOK IT TO A GARAGE AND THEY THOUGHT IT WAS THE AIR CONDITIONING BUT IT DIDN'T HELP. AFTER YOU DRIVE AND THEN COME TO A STOP THE ENTIRE INTERIOR IS CONSUMED WITH A HORRIBLE FUME...IT HAS CAUSED MY EYES TO WATER, BECOME NAUSEOUS AND ALMOST PASS OUT. IT IS GETTING WORSE. THE ODOR DOESN'T SEEM TO HAPPEN WHILE YOU ARE DRIVING BUT AS SOON AS YOU COME TO A STOPLIGHT OR STOP SIGN IT JUST CONSUMES THE ENTIRE INSIDE. I FIRST STARTED TO SMELL IT IN JULY AND REALLY THOUGHT IT WAS MY AIR CONDITIONING. IT HAS BEEN DOING THIS EVER SINCE.

MY WINDOW BLEW OUT ON THE REAR HATCH OPENING OF MY 2014 FORD EXPLORER XLT.. PEOPLE SAW IT AND SAID IT JUST BLEW OUT. THE VEHICLE WAS SITTING STATIONARY IN MY WORK PARKING LOT. I WAS INSIDE THE SCHOOL BUILDING. THE VEHICLE WAS PARKED AND NOT RUNNING FOR 4 HOURS. SEVERAL WITNESSES DESCRIBED IT AS IT JUST BLEW OUT.