PAINT "BUBBLING" HAS TAKEN PLACE ON THE LIFT GATE IN THE VICINITY OF THE LIFT GATE HANDLE. THE BUBBLING HAS ENLARGED SIGNIFICANTLY SINCE I FIRST DISCOVERED IT IN DECEMBER OF 2016. NO ACCIDENT. NORMAL OPERATION AND USE BY A PRIVATE INDIVIDUAL
2012 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
LEAKING EXHAUST I HAVE BEEN TESTED AND HAVE HIGH LEVELS OF CARBON DIOXIDE IN MY BLOOD I NOW HAVE A BATTERY OPERATED CARBON DIOXIDE TESTER IN MY VEHICLE. I PRAY THIS PROTECTS ME. I WAS SO FATIGUED LAST SUMMER, I WENT STRAIGHT TO BED AFTER WORK. NOW I FINALLY KNOW WHY!
MY VEHICLES AIR TURNS ON ON IT'S OWN AS YOU DRIVE. THIS IS NOT THE AC NOR HEATER. AS YOU DRIVE YOU CAN HEAR YOUR AIR VENTS TURN ON AND YOU SMELL A FOUL SMELL AND THE AIR PUSHING THROUGH THE VENTS IS MUGGY STICKY AIR THAT MAKES YOUR SKIN FEEL CLAMMY. THIS HAS BEEN REPORTED TO THE DEALERSHIP BEFORE AND HAD BEEN "REPAIRED" HOWEVER, THE AIR CONTINUES TO PUSH THROUGH THE VENTS WHETHER YOU HAVE THE SWITCH SET TO ON OR NOT.
I WAS DRIVING AND FOR NO OBVIOUS MEDICAL REASON PASSED OUT AND MY CAR TRAVELED ACROSS A HIGHWAY AND OFF THE HIGHWAY AND HIT 2 TREES. I HAVE READ A NEWS REPORT OF THIS HAPPENING TO OTHER DRIVERS WITH THIS MAKE AND MODEL OF MY CARD.
THE SMELL OF EXHAUST IN THE CABIN. SAW THIS INTHE RECENT NATIONAL NEWS. EXACTLY WHAT I EXPERIENCED AFTER THE PURCHASE OF MY VECHICLE BUT KEEP JUST BEING DISREGARDED AS NOTHING. ALL MY ISSUES WERE NEVER RESOVED NO LETTER EVER ANSWERED. SENT A RECENT EMAIL TO FORD, UNANSWERED, CALL LOCAL DEALSHIP AND LADY IS SERVICE DEPARTMENT SAID SHE DIDNT KNOW ANYTHING ABOUT THE RECENT INVESTIGATIONS AND TO WAIT FOR A LETTER/RECALL. THIS RECORDS ARE FROM BACK WHEN I GOT MY CAR, I HAVE LEARNED TO ADAPT TO THE SMELL AND ROLL DOWN THE WINDOWS TILL IT HAS GONE.
SMELL WHAT SMELLS LIKE ROTTEN EGGS. FEAR MY FAMILY AND I MAY BE IN RISK FOR CARBON MONOXIDE POISONING.
WE HAVE NOTICED INTERMITTENT ODORS IN THE CABIN. SULPHUR SMELLING ODOR AFTER ACCELERATING QUICKLY (FOR EXAMPLE PASSING, MERGING). IT HAPPENS WHEN THE HEAT IS ON, OR OFF. IT HAS HAPPENED INTERMITTENTLY FOR AS LONG AS WE CAN RECALL HOWEVER THE SMELL IS NOW (APPROX. THE LAST YEAR) NOTICEABLE JUST ABOUT ANY TIME WE DO HIGHWAY DRIVING. IT ALMOST EXCLUSIVELY HAPPENS ON THE HIGHWAY. ON THE INFREQUENT OCCASION THAT I NEED TO MAKE A QUICK ACCELERATION WHILE DOING AROUND-TOWN DRIVING, THE SMELL CAN BE NOTICED. I AM CURRENTLY RECEIVING MEDICAL ATTENTION FOR SEVERE SYMPTOMS OF, WHAT I BELIEVE TO BE, CARBON MONOXIDE EXPOSURE. SYMPTOMS INCLUDE EXTREME FATIGUE AND HEADACHES.
WHEN I STEP ON THE GAS GOING UP A HILL OR GOING ON TO THE FREEWAY I SMELL EXHAUST IN THE VEHICLE.
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE HAD AN EXHAUST ODOR IN THE VEHICLE CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR WHILE OPERATING THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL ODOR COULD NOT BE DIAGNOSED; HOWEVER, THE CHECK ENGINE INDICATOR FAILURE WAS DIAGNOSED AS AN AIR FILTER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
I PURCHASED MY EXPLORER IN OCTOBER 2011. I HAVE BEEN SUFFERING WITH BOUTS OF NAUSEA, VOMITING, DIZZINESS, WEAKNESS AND GENERAL INSTABILITY SINCE AUGUST 2013. I HAVE BEEN UNDER SEVERAL DOCTORS CARE WITH LITTLE IMPROVEMENT IN MY CONDITION. MOST RECENTLY I HAVE BEEN DIAGNOSED WITH VESTIBULAR PROXSYSMIA. MY MAJOR CONCERN IS THAT THESE SYMPTOMS COULD WELL HAVE BEEN CAUSED BY PERSISTENT CARBON MONIXIDE EXPOSURE. I WILL BE PURSUING THIS POSSIBILITY WITH THE MEDICAL PROFESSIONALS INVOLVED WITH MY CASE. I JUST RECENTLY TRADED IN THIS VEHICLE FOR A FORD ESCAPE SO NO LONGER OWN IT.
DROVE VEHICLE WITH AIR CONDITIONING ON AND RECIRCULATION CLOSED FROM TEXAS TO VIRGINIA AND BACK AT NORMAL HIGHWAY SPEEDS. THERE WAS AN EXHAUST SMELL IN THE CAR MOST TIMES. HAD TO BE TAKEN TO EMERGENCY CARE WITH RESPIRATORY DISTRESS A COUPLE OF DAYS AFTER RETURNING. WAS ON TREATMENT FOR COPD FOR THE NEXT FIVE YEARS.
THE AIRBAG LIGHT STAYS ON CONTINUOUSLY DESPITE BEING CHECKED. I SEE THAT THIS IS A KNOWN PROBLEM WITH THE AIRBAG BUT NO RECALL HAS BEEN ISSUED. I DON'T HAVE ANYTHING UNDER MY SEAT TO AFFECT THE UNITS BEING UNPLUGGED
I HAVE THE SIMILAR PROBLEM WITH MY EXHAUST SYSTEM. ALTHOUGH, NO CHECK LIGHT IS ON, WHEN MY CAR IS IDLING OR EARLIER TODAY WHEN I WAS JUST DRIVING FOR AWHILE WITH THE HEAT ON, I SPELL A STRONG EXHAUST SMELL IN THE CAR.
MY 2012 FORD EXPLORER WOULD ALL OF A SUDDEN SOUND LIKE IT WAS SLIPPING OUT OF GEAR WHILE DRIVING. I WOULD LOSE ALL CONTROL OF THE ACCELERATOR & VEHICLE WOULD IDLE VERY ROUGH. THE "WRENCH" LIGHT WOULD APPEAR ON THE DASH DISPLAY. I WOULD HAVE TO DRIFT OVER TO THE SIDE OF THE ROAD, TURN THE VEHICLE OFF, & THEN RE-START THE VEHICLE. THIS HAPPENED WITHOUT WARNING & BECAME MORE FREQUENT. DEALERSHIP REPLACED THE THROTTLE BODY (AT MY COST) & EXPLAINED NO RECALL HAD BEEN DETERMINED YET, BUT EXPECTED IT TO BE ISSUED IN THE FUTURE DUE TO THE NUMBER OF COMPLAINTS. I ALSO HAD TO PAY TO HAVE MY SELECTOR LEVER ASSEMBLY REPLACED AGAIN SINCE I WAS AGAIN HAVING THE ISSUE OF VEHICLE PROBLEM OF "SHIFT TO PARK" APPEARING ONCE AGAIN. THE FIRST TIME THIS PART WAS REPLACED IT WAS COVERED UNDER TSB 15-0047, BUT THIS TIME IT WAS AT MY EXPENSE.
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING ASSIST SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE POWER STEERING WAS FAULTY. THE CONTACT INDICATED THAT THE POWER STEERING ASSIST SOFTWARE WAS UPDATED IN 2013, BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
THE REAR BRAKE CALIPERS WERE NOT RELEASING PROPERLY AFTER APPLICATION OF THE BRAKES. THIS LED TO ACCELERATED WEAR OF THE BRAKE PADS, OVERHEATING OF THE PADS AND ROTORS, AND ULTIMATELY, NON-REPAIRABLE DAMAGE TO THE ROTORS. WE BELIEVE THIS IS A SAFETY ISSUE RELATED TO A DESIGN FLAW THAT COULD LEAD TO BRAKE FAILURE, OR OVERHEATING TO THE POINT OF CREATING A FIRE OR EXPLOSION HAZARD.
WHILE DRIVING THE VEHICLE STARTED TO MAKE A GRINDING NOISE COMING FROM THE FRONT AREA. PULL OVER AND TOW TO DEALER . THE TRANSMISSION PTO HAD A INTERNAL FAILURE. THE CAR ONLY HAS 51K MILES NORMAL DRIVING. I SEARCH ON THE INTERNET AND FOUND THAT FORD HAD SEVERAL ISSUES WITH THIS PART BREAKING IN LOW TIME. THIS COULD BE A SAFETY HAZARD. *TR
ABOUT A YEAR AGO I BOUGHT 2012 FORD EXPLORER XLT WITH A 2.0 FOUR CYLINDER ECO BOOST ENGINE FROM A DEALER IN AKRON OHIO. I LIVE IN ROCHESTER, NY. DURING THE FIRST WINTER MONTHS I HAD THE CAR, WHEN I HAD THE HEAT ON I NOTICED A STRONG EXHAUST SMELL IN THE CABIN. AT FIRST I THOUGHT I WAS CRAZY BECAUSE THE CAR WAS IN SUCH GREAT SHAPE, BUT THE MORE PASSENGERS WOULD SAY THE SAME THING I STARTED TO REALIZE IT WAS A REAL ISSUE. I DID SOME SEARCHING ONLINE AND SEE THAT OTHER PEOPLE HAVE THE SAME ISSUE. WHEN I HAVE THE HEAT ON AND I PUT THE CIRCULATION IN RECYCLE MODE, IT SEEMS TO SUBSIDE THE PROBLEM A LITTLE, BUT THEN THE RECYCLE MODE SHUTS OFF AND GOES INTO FRESH AIR MODE AUTOMATICALLY AGAIN I GET BLASTED AGAIN WITH THESE HORRIBLE FUMES. THIS HAPPENS ABOUT EVERY 5 MINUTES WHILE I AM DRIVING AND I HAVE TO KEEP HITTING RECYCLE AND OPENING UP THE WINDOWS WHILE I AM DRIVING TO AIR OUT THE FUMES. WHEN I AM MOVING AT 50 OR MORE IT DOES NOT SEEM TO BE AN ISSUE, I DON'T KNOW WHY, BUT WHEN I COME TO A STOP IT IS BAD, EXHAUST FUMES SPEW INTO THE CABIN. I GET HEADACHES ALL THE TIME WHILE DRIVING. I AM AFRAID TO TAKE MY KIDS IN THE CAR BECAUSE OF THIS ISSUE. IF I START THE CAR FIRST THING IN THE MORNING AND I FORGOT TO TURN THE HEAT OFF THE NIGHT BEFORE, THE HEATER KICKS IN WHEN I START IT AND IT IS BAD. THIS MORNING IT SNOWED HERE IN ROCHESTER SO I WENT OUT AND STARTED THE CAR AND LET IT WARM UP FOR 5 MINUTES, WHEN I CAME OUT IT SMELLED SO BAD I COULDN'T EVEN GET IN. I HAD TO ROLLS DOWN THE WIN
FUMES ENTERING THE CABIN MAKING THE PASSENGERS NAUSEOUS AND RESULTING IN HEADACHES. WE NOTICED THAT ONLY WHEN WE ARE IN MY HUSBAND'S CAR THAT MY CHILDREN AND I BECOME SICK WITH HEADACHES AND NAUSEA. MY HUSBAND DRIVES TO WORK IN THIS VEHICLE AND USUALLY ARRIVES TO WORK WITH A HEADACHE. HE DIDN'T REALIZE THAT THE CAR WAS MAKING HIM SICK. HE TRUSTED THE SERVICE PEOPLE WHEN THEY TOLD HIM THE CAR WAS FINE. HE TYPICALLY DIVES ON HIGHWAYS. THE FUMES ARE COMING THROUGH THE VENTS.
VEHICLE HAS AN ILLUMINATED AIRBAG SERVICE LIGHT SUPPOSEDLY DUE TO A MALFUNCTION IN TO ELECTRICAL CONNECTIONS OF THE AIRBAG SYSTEM OR A FAULTY DRIVERS SEATBELT TENSIONER. APPARENTLY THIS WILL RESULT IN THE AIRBAG NOT DEPLOYING DURING A CRASH. FORD DEALERS HAVE SERVICED OTHER PARTIES EXPLORER'S WITH THE ISSUE BY CHECKING ELECTRICAL CONNECTIONS AND ADDING DIELECTRIC GREASE OR BY REPLACING THE DRIVER'S SEATBELT TENSIONER. THIS REPAIRS USUALLY RESULT IN UPWARDS ON 5 HOURS OF LABOR PLUS PARTS WHICH THE OWNERS WERE CHARGED. THESE FIXES ARE ONLY TEMPORARY AS THE PROBLEM TYPICALLY RETURNS. THIS IS A SAFETY ISSUE RESULTING FROM POOR MANUFACTURING OR INSTALLATION OF PARTS AND NUMEROUS EXPLORERS MANUFACTURED BETWEEN 2012 AND 2016 ARE EXPERIENCING IT. OWNERS SHOULD NOT BE CHARGED FOR THE INCOMPETENCE OF MANUFACTURING PROCESSES OR LACK OF PLANNING ESPECIALLY WHEN THE PROBLEM IS SAFETY RELATED.
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING 75 MPH, THE FRONT PASSENGER A PILLAR FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE FRONT DRIVER SIDE A PILLAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FRONT PASSENGER A PILLAR PREVIOUSLY FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
POWER STEERING ON THE VEHICLE HAS FAILED ON AND OFF. I FIND OUT TOMORROW WHAT KIND OF SERVICE BILL I AM GOING TO BE HIT WITH WHEN THEY ATTEMPT THE RECALL. THIS RECALL HAS BEEN AROUND SINCE 2014 AND I WAS NEVER NOTIFIED OF IT! IF THIS HAD HAPPENED WHILE MY WIFE WAS ACTUALLY DRIVING THE CAR IT COULD HAVE CAUSED A MAJOR ACCIDENT! *TR
DROVE ABOUT 2 MILES IN THE MORNING WHILE TURNING ONTO THE INTERSTATE RAMP THE STEERING LOCKED UP WOULD NOT GO OVER 30MPH, SUV STARTED TO SMOKE WHILE THE TEMPERATURE GAUGE NEVER CHANGED INSIDE OF THE VEHICLE. LUCKY TO NOT HAVE CAUSED A MAJOR ACCIDENT. AFTER HAVING VEHICLE TOWED, PER THE MECHANIC THE COMPUTER SYSTEM IS FRIED, MOTOR VALVES MELTED, AND ALL SPARK PLUGS NEED TO BE REPLACED. THIS SUV IS ONLY A 2012 AND SHOULD NOT HAVE THIS MAJOR OF PROBLEMS WHEN IT HAS BEEN WELL TAKEN CARE OF. FORD REALLY NEEDS TO LOOK FURTHER INTO THIS SO THIS DOES NOT HAPPEN TO SOMEONE ELSE.
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,128.
WHILE DRIVING THE VEHICLE SUDDENLY POWER WOULD BE LOST. WHEN APPLYING MORE PRESSURE TO THE ACCELERATOR, NO USABLE POWER WAS PRESENT AND THE VEHICLE COULD NOT EXCEED 30 MPH. AFTER THIS OCCURRED ON THE 4TH TIME ON A SUBSEQUENT DAY, THE "ENGINE" SYMBOL WAS DISPLAYED. CURRENTLY THE VEHICLE IS AT A FORD DEALERSHIP TO TROUBLESHOOT THE PROBLEM. ON TWO OCCASIONS THIS DISCREPANCY WITH ACCELERATION AND FUNCTIONALITY OF AVAILABLE POWER NEARLY CAUSED AN ACCIDENT WITH SMALL CHILDREN IN THE VEHICLE. THIS SHOULD CAUSE A MAJOR CONCERN TO OTHER OWNERS AND FORD MOTOR COMPANY AS A WHOLE DUE TO THE POTENTIAL DAMAGE, INJURY, OR DEATH THAT COULD OCCUR DUE TO COMPLETELY LOSING ACCELERATION AND/OR POWER WHILE DRIVING. *TR
MY 2012 FORD EXPLORE LTD. STOPS IN THE MIDDLE OF THE ROAD WHILE DRIVING. A WRENCH LIGHT COMES ON IN LOWER LEFT DASH, AND THE CAR LOSES POWER. I CAN NO LONGER ONCE THIS HAPPENS. I MUST TURN OFF THE CAR AND RESTART THE ENGINE TO GET IT GOING AGAIN. THIS HAS HAPPENED ON A HIGHWAY GOING 70 MILES PER HOUR, AND IN THE MIDDLE OF INTERSECTIONS, ON REGULAR CITY, SUBURBAN OR NEIGHBORHOOD STREETS, NOT TO MENTION IT IS NOW HAPPENING 2-3 TIMES A DAY WHILE WITH NO WARNING. IT HAPPENS WHILE DRIVING ONLY, SOMETIMES AFTER TURNING, SOMETIMES NOT, BUT THE CAR IS ALWAYS IN MOTION AT THE TIME, AT VARIOUS SPEEDS IN VARIOUS TEMPERATURES, WITH CLIMATE CONTROL EITHER OFF OR ON, SEEMS TO HAVE NO BEARING. THIS IS EXTREMELY DANGEROUS AND CAN EASILY CAUSE AN ACCIDENT, INJURY OR DEATH. APPARENTLY THE CURRENT RECALL FOR THE POWER STEERING DOES NOT ADDRESS THIS. I AM HAVING THAT WORKED ON RIGHT NOW AS I TYPE. THIS HAPPENED ONCE LAST YEAR ON THE HIGHWAY, AND ONCE ABOUT 6 MONTHS AGO AS I PULLED OUT OF A PARKING LOT. HADN'T HAPPENED AGAIN SINCE UNTIL THE MONTH OF OCTOBER IN THE 80 DEGREE WEATHER OF PLANO TX, WHETHER CAR WAS ALREADY WARMED-UP OR NOT. *TR
TAKATA RECALL I PURCHASED THIS VEHICLE IN JANUARY 2016, ON OCTOBER 22, 2016 WHILE DRIVING IN ELBERTON GEORGIA MY CAR ALERTED ME THAT THE POWER STEERING NEEDED TO BE SERVICED. ABOUT 2 MILES DOWN THE ROAD MY TURN SIGNAL WOULDN'T STAY ON WHEN BEING USED TO TURN. A FEW HOURS LATER WHEN READY TO HEAD HOME I COULD NOT GET MY CAR TO STEER WITHOUT MAJOR EFFORT ON MY PART. I AM A MOTHER OF 3 AND I REFUSE TO PUT MY KIDS IN AN UNSAFE VEHICLE. THE ISSUE HAS TO DO WITH THE POWER STEERING CONTROL MODULE AND I WAS INFORMED BY FORD THAT THEY WOULD NOT FIX THE ISSUE AT NO CHARGE BECAUSE THE RECALL 14S06 HAS EXPIRED AND I HAD EXCEEDED THE MILEAGE WARRANTY BY ALMOST 3000 MILES. I DON'T FEEL THAT I AM RESPONSIBLE FOR THE CHARGES TO GET THIS ISSUE FIXED BEING AS I WAS NOT AWARE OF THE RECALL. I'M NOT HAPPY THAT I'M EXPECTED TO COVER CHARGES ON SOMETHING I WASN'T AWARE WAS A PROBLEM WITH MY VEHICLE UNTIL THE SERVICE ALERT APPEARED. THIS IS MY 1ST FORD VEHICLE AND I ABSOLUTELY LOVE IT, HOWEVER, IF THIS IS THE CUSTOMER SERVICE THAT I AM GOING TO RECEIVE I WILL NOT EVER BUY ANOTHER FORD VEHICLE AND I WILL NOT RECOMMEND ANYONE TO PURCHASE FROM FORD. I HAVE BEEN WITHOUT A VEHICLE FOR 2 DAYS AS OF RIGHT NOW, WHICH MAKES IT VERY DIFFICULT TO GET MY KIDS TO DAYCARE/SCHOOL AND GET TO WORK. MY HUSBAND HAS HAD TO ASK ABOUT CHANGING HIS SCHEDULE IN ORDER TO HELP ME SINCE I DON'T HAVE A VEHICLE. SINCERELY, UNHAPPY MOTHER OF 3 *TR
WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH, THE PASSENGER SIDE WINDSHIELD FLEW OFF. UPON STOPPING AND INSPECTING, THE PLASTIC SLIPS THAT HELD IT IN PLACE WERE BROKEN. I CHECKED THE DRIVER SIDE, AND THE CLIPS ARE STARTING TO BREAK ON THERE AS WELL, IT IS NO LONGER ATTACHED AT THE TOP AND IT IS ONLY A MATTER OF TIME THAT FAILS COMPLETELY AS WELL. I HAVE ATTACHED PICTURES SHOWING THE PASSENGER SIDE THAT FLEW OFF AND THE DRIVER SIDE THAT IS FAILING. *TR
MY AIR BAG LIGHT IS ON AND WON'T TURN. WHAT I HAVE READ IS ONCE IT ON THE AIRBAGS WILL NOT DEPLOY I'M CASE OF AN ACCIDENT. FORD KNOW ABOUT THIS PROBLEM AND IS NOT TRYING TO FIX THIS IS VERY UNACCEPTABLE FOR SUCH AN EXPENSIVE VEHICLE.
VEHICLE HAS BEEN DRIVING PERFECTLY FINE AND OUT OF NO WHERE IT SHOWS 2 WARNINGS. ONE INDICTING TO SERVICE POWER STEERING, AND THE OTHER INDICTATING TO SERVICE ADVANCE TRAC SYSTEM. THE STEERING FLUID IS FULL AND THERE ARE NO DAMAGED TO THE HOSE OR POWER STEERING SYSTEM. THIS IS SHOWING THE SAME SIGNS OF THE RECALLED EXPLORERS YET THIS ONE HAS NOT BEEN RECALLED.
STRONG EXHAUST SMELL INSIDE CABIN WHEN ACCELERATING. VEHICLE HAD ABOUT 65000 MILES. MY SPEED WAS FROM 0MPH TO 65 MPH.
STRONG EXHAUST (BURNING OIL SMELL) COMING INTO CABIN UNDER MEDIUM TO HIGH ACCELERATION THROUGH VENTILATION ( AC ON) . THE SMELL PERMEATES THE CAR AND BURNS YOUR NOSTRILS. I COULD SMELL IT FOR QUITE SOME TIME EVEN AFTER EXISTING THE VEHICLE (AS THE SMELL REMAINS IN MY NOSE). EVEN FELT A BIT LIGHTHEADED AFTER EXISTING THE VEHICLE. I HAVE HAD PASSENGERS NOTICE THIS SMELL ON SEVERAL OCCASIONS ALSO.
THE ALUMINUM HOOD CAUSE GALVANIC CORROSION AND RUST BUBBLES FORMED ON THE FRONT OF THE HOOD. THESE BUBBLES STARTED TO PEEL AND FORD REFUSES TO DO ANYTHING ABOUT THEIR DESIGN FLAW.
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL ODOR THROUGH THE AIR CONDITIONING UNIT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.
EXHAUST LEAKING INTO PASSENGER CABIN ON ACCELERATION, NORMAL HIGHWAY SPEED AND WHEN A/C IS ON. STRONG SMELL OF EXHAUST DAILY. PURCHASED BATTERY POWERED CO DETECTOR AND IT HAS GONE OFF SEVERAL TIMES IN THE CABIN OF THE VEHICLE. WE HAVE TAKEN THE CAR TO THE FORD DEALER IN CUMMING , GA SEVERAL TIMES, BUT EACH TIME HAVE BEEN TOLD THERE ARE NO ISSUES. IT IS MY DAILY DRIVER AND I HAVE BEEN DIAGNOSED WITH SEVERAL HEALTH PROBLEMS SINCE PURCHASING THIS CAR. MY HUSBAND SUFFERS HEADACHES WHEN HE DRIVES IT. WE NOTICED THE PROBLEM A FEW DAYS AFTER THE PURCHASE OF THE 2012 MODEL IN SEPTEMBER OF 2011. WE HAVE STILL NOT BEEN ABLE TO GET A RESOLUTION.
FOR ABOUT THE LAST YEAR, I WOULD SMELL SOMETHING BURNING INSIDE MY VEHICLE WHEN ENTERING THE FREEWAY. I WAS NEVER ABLE TO IDENTIFY THE SOURCE OF THE SMELL, EVEN AFTER REPEATEDLY STOPPING TO SNIFF THE ENGINE COMPARTMENT AND AROUND THE TIRES AND EXHAUST. I COULD NOT DETECT THE SMELL OUTSIDE OF THE CAR, NOR DID I FIND ANY EVIDENCE OF ANYTHING BURNING (NO SMOKE, CHARRED AREAS, STUCK BRAKES, MELTED RUBBER, ETC). THERE DIDN'T APPEAR TO BE ANY PATTERN, AS I WOULD SMELL SOMETHING BURNING AT DIFFERENT POINTS IN MY COMMUTE, WITH THE ONLY TIME I CONSISTENTLY EXPERIENCED IT BEING MERGING ONTO THE FREEWAY. ON JUNE 20, 2016 AT 1:38 PM CENTRAL TIME, I SENT MY HUSBAND THE FOLLOWING TEXT: "IS THE FIRE EXTINGUISHER STILL IN THE CAR?" DUE TO THE OVERPOWERING SMELL OF SMOKE IN THE PASSENGER COMPARTMENT SHORTLY AFTER GETTING ON THE FREEWAY. I ROLLED DOWN THE WINDOWS AND EXITED THE FREEWAY, STOPPING AT THE FAR END OF A PARKING LOT. THERE WAS NO SMOKE NOR ODOR EMANATING FROM THE EXTERIOR OF THE VEHICLE. DUE TO THE HEAT, WE DRIVE WITH THE AIR RECIRCULATING MOST OF THE YEAR. MUCH OF OUR DRIVING IS IN THE CITY, WITH LIGHT ACCELERATION. TYPICALLY, THE ONLY TIME WE RAPIDLY ACCELERATE IS WHEN ENTERING THE FREEWAY. ON THIS OCCASION, I ACCELERATED MORE THAN NORMAL DUE TO A SEMI'S POSITION IN THE RIGHT LANE. AT TIMES, MY 7 YEAR OLD HAS COMPLAINED ABOUT NOT BEING ABLE TO BREATHE WITH THE WINDOWS ROLLED UP.
VEHICLE HAS 66,000 MILES. THE SERVICE POWER STEERING NOW AND ADVANCETRAC WARNING LIGHTS CAME ON SATURDAY EVENING (9/10/16). VEHICLE DROVE WITH NO ISSUES THAT EVENING. SUNDAY MORNING (9/11/16) THE SAME INDICATOR LIGHTS CAME ON AND THE POWER STEERING DID NOT WORK. CHECKED FOR LEAKS, FUSES, ETC. AND NO APPARENT ISSUES. AS DEALERSHIPS WERE CLOSED ON SUNDAY, AUTOZONE RAN DIAGNOSTICS AND SHOWED ZERO ERROR CODES, EVEN WITH WARNING LIGHTS ON. THIS VEHICLE IS NOT COVERED UNDER THE EXISTING 2012 FORD EXPLORER RECALL REGARDING THE SAME ISSUE THAT SEEMS TO BE OCCURRING IN THE SAME YEAR, MAKE AND MODEL OF CAR.
WHILE DRIVING ON TRIP, THE CALIPERS SEIZED, THE BRAKES ALMOST CAUGHT FIRE. THE CALIPER AND ROTOR BOTH HAD TO BE REPLACED WITH ONLY 51,000 MILES. ALSO, THE REAR BRAKE PADS AND ROTORS WERE ALSO REPLACED AT 27,500 MILES.
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
AIR BAG CONNECTOR CORROSION. MULTIPLE CONNECTORS. HAS HAPPENED EVERY YEAR SINCE I PURCHASED THE VEHICLE IN OCT, 2012. IT HAS BEEN IN FOR REPAIR MULTIPLE TIMES YEARLY. HAS TO GO BACK AGAIN DUE TO INSPECTION DUE. THIS HAPPENS WHETHER THE VEHICLE IS MOVING, STATIONARY OR PARKED.
EXHAUST SMELL IN CABIN AFTER ACCELERATION, FOR EXAMPLE DURING ATTEMPTS TO PASS ON HIGHWAY, ETC. SOMETIMES REFERRED TO AS "ROTTEN EGG SMELL". SMELL IS DEFINITELY GETTING IN TO CABIN. DISSIPATES AFTER SEVERAL MINUTES. HAVE BEEN EXPERIENCING NEUROLOGICAL PROBLEMS FOR ABOUT 6 MONTHS NOW (RANDOM, CONSTANT MUSCLE FASCICULATIONS THROUGHOUT BODY, STRANGE HEADACHES AND HEAT-RELATED SENSATIONS, ETC), TRYING TO WORK WITH DOCTORS TO FIGURE OUT IF SYMPTOMS ARE RELATED TO VEHICLE AND THE SMELL. THE SMELL IS WELL-DOCUMENTED ON THE POPULAR FORD EXPLORER FORUMS ONLINE, AND HAPPENS USUALLY UNDER HARD ACCELERATION OR HIGHWAY SPEEDS.
THE PTU UNIT WENT BAD AND HAD NO OIL IN IT- WHOLE UNIT NEEDS TO BE REPLACED. SHOULD HAVE OIL, SHOULD BE PERMANENT. NO REASON FOR THIS- CAR IS 4 YEARS OLD AND NOW WE ARE PAYING $2000 TO FIX. READ THAT THIS PROBLEM IS AN EPIDEMIC. SHOULD BE RECALLED FOR THIS PROBLEM. IT'S EVERYWHERE FORD HAS AWD!!
AWD OFF ERROR AND WRENCH SYMBOL - ISSUE HAS OCCURRED MULTIPLE TIMES, UNDER DIFFERENT CONDITIONS. WITHOUT WARNING, THE VEHICLE LOSES ACCELERATION AND THE WRENCH ICON AND AWD ERRORS DISPLAY. THE THROTTLE BECOMES UNRESPONSIVE, BUT ALL OTHER SYSTEMS REMAIN FUNCTIONING. IF YOU LEAVE IT IN GEAR WITHOUT THE BRAKES ENGAGED, IT WILL MOVE AT IDLE SPEED ON FLAT GROUND, BUT IS UNABLE TO NAVIGATE INCLINES. WHEN SLOWING TO A STOP, THE WHOLE VEHICLE SHUDDERS. STOPPING AND RESTARTING NORMALLY RETURNS THE VEHICLE TO NORMAL OPERATION. THIS HAS ACCURED OVER A DOZEN TIMES. DEALER HAS SAID THAT THERE ARE NO CODES REPORTING THE PROBLEM. RECOMMENDED WE REPLACE TIRES. REPLACED TIRES AND ISSUE IS STILL PRESENT. HAVE FILED A COMPLAINT WITH FORD TO BRING IN OTHER RESOURCES TO TRIAGE/DIAGNOSE ISSUE WITHOUT SUCCESS. THIS IS A VERY DANGEROUS ISSUE AS WHEN TO ISSUE PRESENTS ITSELF, THE CAR STOPS UNEXPECTEDLY AND MUST BE SHIFTED INTO PARK IN ORDER TO CLEAR THE PROBLEM. ON ROADS WITHOUT SHOULDERS OR MULTIPLE LANES, THIS IS A VERY DANGEROUS AS THE CAR IS SOMETIMES NOT ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND MUST BE PUT INTO PARK WHERE IT STOPS. THE CAR IS TO DANGEROUS TO DRIVE AND THERE ARE NO KNOW FIXES RIGHT NOW.
I/WE HAVE HAD MULTIPLE OCCASIONS OF THE ENGINE FAILURE TO ACCELERATE WHILE IN A REGULAR DRIVING MODE. THE ENGINE WILL NOT CONTINUE TO RESPOND TO THE ACCELERATOR. THE VEHICLE WAS DRIVEN TO THE LOCAL FORD DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. TODAY I WAS ABLE TO PULL A CODE P2111 AND TOOK THAT IN. I WAS TOLD IT WAS A MALFUNCTIONING THROTTLE BODY. THIS APPEARS TO BE A PROBLEM THAT IS OCCURRING IN THIS AND SIMILAR VEHICLES. FORD HAS SAID THEY WILL NOT CORRECT THE PROBLEM. THE VEHICLE WAS BEING DRIVEN ON A LOCAL ROAD AT THE TIME OF THE CONDITION OCCURRED. WE PULLED INTO A PARKING LOT TO GET IT OFF THE STREET. AFTER PULLING THE CODE THE VEHICLE STILL WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TURNED OFF AND RESTARTED. UPON RESTART IT RAN CORRECTLY.
SINCE DAY ONE OF OWNERSHIP I SIGNALED TO THE SERVICE DEPARTMENT THAT I SMELL FUMES IN THE CAR WHILE USING CLIMATE ON HEAT OR COLD. THEY TESTED AND SAID ALL IS OK. AFTER 1 YEAR IT STILL HAPPENS EVERY TIME I USE CLIMATE, SOMETIMES MORE OBVIOUS THAN OTHER TIMES. NO SMOKE ENTERS THE CABIN, JUST A HEAVY ODOR. I ALWAYS HAVE TO OPEN THE WINDOW TO BE ABLE TO STAY IN THE CAR. WORRIED ABOUT LONG TERM EFFECTS ON MY FAMILY AND OUR FUTURE BABY. CALLED FORD EVEN TODAY TO ASK IF THEY HAVE ANY DOCUMENTATION ON THIS PROBLEM..SAID NO.
EXHAUST IS GETTING INTO THE CABIN OF THE CAR THROUGH THE A/C. ON SEVERAL OCCASIONS, INCLUDING 7/30, I WILL START THE CAR AND IMMEDIATELY THERE ARE FUMES COMING FROM THE A/C. WHILE DRIVING ON 7/30 WE EXPERIENCED THIS SMELL AND EXPERIENCED HEADACHES WHILE DRIVING. ALSO, THE SMELL IS OVERPOWERING WHEN STANDING OUTSIDE OF THE RUNNING VEHICLE. MORE THAN ANY OTHER CAR I HAVE OWNED.
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING AT A LOW SPEED IN REVERSE, THE STEERING WHEEL SEIZED COMPLETELY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ANGLE SENSOR AND HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
TRANSMISSION SHIFTS OUT OF GEAR, FROM DRIVE INTO NEUTRAL OR STALLS OUT. SAFETY HAZARD WHILE DRIVING. 6F35 TRANSMISSION. DEALER(S) REFUSE TO ACKNOWLEDGE ISSUE OR REPAIR DESPITE CUSTOMER COMPLAINT AND TRANSMISSION FAULT CODE. VEHICLE STALLS WHILE AT ALL SPEEDS ON HIGHWAY, CITY STREETS, OR WHILE IN INTERSECTIONS. TOO DANGEROUS TO DRIVE
WHEN WE ACCELERATE IN OUR 2012 FORD EXPLORER, THE CABIN IS FILLED WITH EXHAUST FUMES. MANY TIMES WE ARE REQUIRED TO ROLL THE WINDOWS DOWN TO LET THE FUMES OUT AS THEY CAUSE HEADACHES AND SMELL BAD. THIS MAINLY OCCURS WHEN WE ACCELERATE ON TO A HIGHWAY/INTERSTATE FROM THE ON RAMP.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Explorer → · Every Explorer year → · How the figures are calculated →