2007 Ford Explorer complaints

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT THE AUTOMATIC DRIVER'S SEAT WOULD INTERMITTENTLY AND INDEPENDENTLY MOVE BACKWARD AND FORWARD WITHOUT BEING ENGAGED. THE FAILURE WOULD RECUR AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT CALLED THE DEALER, WHO STATED THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.

IN 9/2013 THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A METALLIC SOUND THAT OCCURRED WHILE IT WAS TURNING OR COASTING. DIAGNOSIS WAS THAT THE 4X4 MODULE WAS COMMANDING THE TRANSFER CASE TO ENGAGE WHEN NOT COMMANDED. THE DEALERSHIP RECEIVED AN IMPROPERLY RECOMMENDED MODULE FROM FORD. THEY ENDED UP USING A SPORT TRAC MODULE. THIS STOPPED THE NOISE BUT CAUSED THE TRACTION LIGHT TO COME ON. WE WERE ADVISED TO REPLACE THE ANTI-LOCK BRAKE MODULE. IN 2/2014 WE REPLACED THE ANTI-LOCK BRAKE MODULE. ON 3/25/2014 THE TRANSMISSION LOST REVERSE AND FIRST GEAR AND NEEDS TO BE REPLACED. FORD WILL NOT ADMIT THE WRONG PART WAS USED AND CAUSED THE TRANSMISSION TO GO. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT IN COLDER WEATHER, THE REAR PASSENGER'S SIDE DOOR BECAME FROZEN AND COULD NOT BE OPENED. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR WOULD SWING OPEN ERRONEOUSLY FOLLOWED BY THE DOOR WARNING LAMP ILLUMINATING. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 107,000.

VEHICLE STARTED LOOSING COOLANT THEN DEVELOPED CONDITION WHERE IN REVERSE OR DRIVE IT WOULD JUMP LIKE YOU FLOORED IT. CONDITION HAS GOTTEN SIGNIFICANTLY WORSE TO WHERE CAR WILL NOT GO INTO DRIVE, BUT WILL JUST REV UP TO APPROX 4000 RPMS. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE AIR BAG SENSOR LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE DEFECT WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

MY 2007 EXP. STARTED LOOSING COOLANT THEN DEVELOPED THE THING WITH REVERSE THAT WOULD CAUSE IT TO JUMP AND SCREECH THE TIRES LIKE YOU FLOORED IT THIS IS SCARY I'VE ALWAYS BEEN A LOYAL FAN OF FORDS SO WHY THEY DON'T WANT TO OWN UP TO THIS ONE CAN'T WRAP YOUR HEAD AROUND THIS IS OBVIOUS A MANUFACTURER'S DEFECT SO STAND UP FORD AND TAKE CARE OF US FORD OWNER'S OR WE'LL HAVE NO CHOICE BUT TO BUY FROM ANOTHER MANUFACTURER'S CRAP THEN YOU WILL FEEL THE PINCH IN YOUR WALLET LIKE US FORD OWNER;S ARE TOLD TO FEEL { FORD HELP US KEEP YOU IN BUSINESS } IF I DID THIS TO MY CUSTOMERS THEY WOULD NO LONGER US MY SERVICES THEN I'LL FEEL THE PINCH GET MY DRIFT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRANSMISSION SLIPS GOING DOWN THE ROAD AND IS VERY DANGEROUS AT INTERSECTION SLIPS TURNING INTO ON COMING TRAFFIC VERY DANGERS IF YOU HAVE KIDS FORD KNOWS ABOUT THE PROBLEMS AND WILL NOT PUT OUT A RECALL ON THEM THE ONLY FIX IS TO GET A NEW TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE SEAT BEGAN TO RELEASE INDEPENDENTLY. THE CONTACT WAS ABLE TO MOVE HER BODY FORWARD IN ORDER TO DEPRESS THE BRAKES AND ACCELERATOR PEDAL. THE POWER SEAT OPERATED NORMALLY AFTER SEVERAL MINUTES HOWEVER, THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,965.

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BOLTS RUSTED FROM THE MANIFOLD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE STEEL BOLTS WERE PLACED INTO AN ALUMINUM HEAD FRAME. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

WITH OUTSIDE TEMPERATURES BETWEEN 90 F AND 100 F, APPLYING SERVICE BRAKES, A GROANING NOISE IS GENERATED BY THE POWER BRAKE BOOSTER. THE PERFORMANCE OF THE BRAKE SYSTEM SEEMS TO BE SLIGHTLY COMPROMISED. THE NOISE OR LOSS OF EFFECTIVENESS IS NOT PRESENT IN TEMPERATURES BELOW 90 F. I HAD THE EXACT SAME ISSUE ON A 2011 MUSTANG GT. THE DEALER REPLACED THE BRAKE BOOSTER UNDER WARRANTY, PROBLEM SOLVED. THEY TOLD ME FORD WAS RE-DESIGNING THE COMPONENT. *TR

TRANSMISSION BEGAN TO SLIP AND MAKE A LOUD THUD SOUND WHEN PUTTING THE CAR IN GEAR. TOOK IT TO THE DEALERSHIP AND THEY SAID THE 3RD AND 4TH GEAR WAS DAMAGED. I ALWAYS TOOK THE VEHICLE TO GET SERVICED BY THE DEALERSHIP WHEN NEEDED AND NOW THAT THE TRANSMISSION WENT OUT THEY TAKE NO RESPONSIBILITY AND WON'T FIX THE DEFECTIVE TRANSMISSION. *TT

BACK WINDOW FLIPPED OPEN WHILE DRIVING 15 MPH IN A PARKING LOT. WENT TO CLOSE IT AND THE HINGE CRACKED SO THE WINDOW WAS HANGING BY ONE HINGE. USING ALL MY STRENGTH I WAS ABLE TO PUSH THE WINDOW UP (EXTREMELY DIFFICULT GIVEN THE PUMP) AND CLOSE IT, ALTHOUGH NOT SECURE. THE WINDOW IS VERY HEAVY AND HELD BY A PLASTIC HINGE THAT COMPLETELY SNAPPED. THIS IS A PROBLEM CITED IN EARLIER MODELS, AND APPARENTLY FORD DID NOT RECTIFY THE ISSUE. PLASTIC IS NOT STRONG ENOUGH TO HOLD HEAVY GLASS. *TR

CHECK ENGINE LIGHT CAME ON AND AFTER A DIAGNOSTIC, IT APPEARS THAT THERE IS AN ISSUE WITH THE TRANSMISSION. FROM READING ONLINE, THERE ARE A LOT OF OWNERS THAT HAVE HAD TRANSMISSION ISSUES WITH THE '07 EXPLORER. *TR

WHILE DRIVING 15MPH, I HEARD A LOUD NOISE FROM THE BACK OF THE VEHICLE. UPON EXAMINATION, AFTER I PULLED OVER, I FOUND THE REAR WINDOW ON THE LIFTGATE HANGING BY ONLY THE LIFT SUPPORTS. THE PLASTIC HINGES THAT ARE SUPPOSED TO HOLD THE WINDOW IN PLACE SEEM TO BE CORRODED AND CRACKED IN THE MIDDLE. IF SOMEONE HAD BEEN STANDING THERE WHEN IT HAPPENED OR IF I HAD BEEN DRIVING ON THE EXPRESSWAY, SOMEONE COULD HAVE BEEN GREATLY INJURED. *TR

I HAD MY 2007 EXPLORER EDDIE BAUER 4.0L V6 ENGINE IN SERVICE TO REPLACE A NEW RADIATOR AND REPROGRAMMED PCM. PAID $1300. RADIATOR WAS LEAKING AND TRANSMISSION PROBLEMS. TRANSMISSION SHIFTS TOO HARD AND HESITATES GOING INTO REVERSE WITH A LOUD BANG INTO GEAR. I REALLY LIKE MY CAR EXCEPT THAT IT JERKS FORWARD WHEN I AM SLOWING DOWN TO STOP. THIS OCCURS AS MY TRANSMISSION DOWN-SHIFTS FROM EITHER 3RD TO 2ND GEAR OR 2ND TO 1ST GEAR. IT IS A SIGNIFICANT PROBLEM. IT LUNGES MY CAR FORWARD WHEN I AM BRAKING TO STOP. AFTER THEY REPROGRAMMED PCM AND IT RUNS FINE FOR ABOUT A WEEK THEN BACK TO THE SAME PROBLEM. FORD SHOULD RECALL THIS VEHICLE WITH RADIATOR/TRANSMISSION PROBLEMS. I THINK WHEN RADIATOR WAS LEAKING THEN IT CAUSED TRANSMISSION TO FAIL BECAUSE ITS CONNECTING LINES BETWEEN RADIATOR AND TRANSMISSION. THERE WAS NO WARNING LIGHT CAME ON MY INSTRUMENT PANEL. IT IS SO DANGEROUS TO DRIVE ESPECIALLY WITH MY FAMILY AND CHILDREN TOO. I DON'T THINK IF IT WAS A PCM PROBLEM. IT IS A PHYSICAL DAMAGE INSIDE THE TRANSMISSION. WE ARE NOT PAYING TO REBUILD OR A NEW TRANSMISSION FOR AROUND $4,000 WHILE I AM STILL PAYING ON THE CAR LOAN. FORD MUST DO SOMETHING AND RECALL THIS EXPLORER VEHICLES NOW!!!! STOP MAKING CHEAP PLASTIC / THIN ALUMINUM MATERIALS! *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT PASSENGER'S SIDE WHEEL SEPARATED FROM THE VEHICLE, CAUSING DAMAGE TO THE FRONT END. THE VEHICLE WAS TOWED TO THE MECHANIC, WHO INSPECTED THE VEHICLE AND FOUND THAT THE WHEEL LUG NUTS WERE SHEARED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING ASSIST MALFUNCTIONED AND THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER. THE CONTACT MENTIONED THAT NO WARNING LAMPS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 32,800. *TR

SUDDEN LOSS OF POWER STEERING ASSIST RESULTING IN NEAR CRASH THIS HAS NOW HAPPENED AGAIN ON MARCH 15 2013 AT 55 MPH AND IS CONTINUING. I AM NO LONGER FEELING SAFE TO DRIVE THE CAR. *TR

I BOUGHT THIS VEHICLE USED THROUGH A CERTIFIED FORD DEALERSHIP WHERE MY FATHER WORKS AND I HAD BOUGHT ALL MY PREVIOUS CARS IN APRIL 2012. IT ONLY HAD ONE PREVIOUS OWNER, NO MAJOR HISTORY AND WAS COMPLETELY UPGRADED BY THE PREVIOUS OWNER. I HAD IT COMPLETELY CHECKED OUT, HAD THE TRANNY FLUSHED, TWICE, AND ALL SEEMED OKAY. NO WARRANTY OF ANY KIND WAS AVAILABLE DUE TO FORD POLICY... SUPPOSEDLY. I MOVED TO TEXAS IN JUNE OF 2012 AND IT DID OKAY. THEN ONE DAY, IN SEPTEMBER, I HAD MY HUSBAND AND CHILDREN IN THE SUV AND ALL OF SUDDEN IT JUST STARTED ACTING STRANGE, WOULDN'T SPEED UP, THE RPM'S WOULD GO CRAZY, THE NOISE SOUNDED HORRIBLE AND THEN IT JUST STOPPED MOVING. LUCKILY WE WERE JUST HEADING OUT OF TOWN AND NOT YET ON THE MAJOR HIGHWAY. WE GOT IT MOVED TO A SERVICE STATION AND HAD TO CALL OUR INSURANCE COMPANY TO TOW OUR VEHICLE TO A FORD DEALERSHIP. WE HAD TO WAIT MORE THAN AN HOUR FOR A RIDE HOME. WE WERE NOW WITHOUT A VEHICLE IN A NEW STATE. I WAS TOLD THAT THE ONLY FIX WAS TO REPLACE THE TRANSMISSION. I PUT $4000 DOWN ON THIS VEHICLE, FINANCED THE REST AND SPENT THE REST OF OUR SAVINGS TO MOVE FROM NE TO TX. I HAD NO EXTRA CASH TO SPEND $4000 TO FIX IT. I WAS TOLD TO LET THE BANK TAKE IT AND GET ANOTHER VEHICLE. I HAD TO COME UP WITH $1000 DOWN AND GET A LOWER QUALITY VEHICLE AND HAVE THE BANK TAKE IT BACK. THEY SOLD IT AT AUCTION FOR ONLY $4000 SO WE STILL OWE $13000! I HAD THE VEHICLE FOR ONLY 5 MONTHS AND BECAUSE OF A FORD PROBLEM I OWE $13000?!?!?! THIS IS NOT RIGHT. I H

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE ALSO LOCKED UP IMMEDIATELY AFTER. THE VEHICLE WAS ABLE TO RESTART AND DROVE AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE PISTONS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 138,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT THE AUTOMATIC DRIVER'S SEAT WOULD INDEPENDENTLY MOVE BACKWARD AND FORWARD WITHOUT BEING ENGAGED. THE FAILURE RECURRED FOUR TIMES WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A MECHANIC. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE SEAT FAILURE WAS CAUSED BY A FAULTY DOOR LOCK ACTUATOR. THE DOOR LOCK ACTUATOR WOULD SEND FAULTY SIGNALS TO THE AUTOMATIC DRIVER'S SEAT, INDICATING THAT THE DOOR WAS BEING OPENED AND CAUSING THE DRIVER'S SEAT TO MOVE INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 125,000. UPDATED 8/11/14*CN UPDATED 08/25/2014 *JS

NOTICED WATER WHILE RAINING WAS COMING FROM THE LIGHTING/HEATING PANEL AT TOP-ROOF PANEL THAT CONTROLS HEATING, AIR AND LIGHTS AFTER ENTERING THE VEHICLE. WATER CONTINUED TO LEAK INTO THE VEHICLE UNTIL THE RAIN STOPPED, THEN LIGHTS INSIDE THE TRUCK CAME ON WHILE DRIVING AT NIGHT WHICH CAUSED DRIVER TO SWERVE FROM LIGHTS COMING ON WITHOUT WARNING. AS OF THIS DATE, TRUCK IS IN BODY SHOP FOR REPAIRS OF WATER LEAK THROUGH THE LIGHTING/HEATING CONTROL SWITCHES. LIGHT SWITCH HAD TO BE SET TO OFF UNTIL CAN BE FIXED OR LIGHTS NOW CONTINUE TO COME ON RANDOMLY WHEN DRIVING AND CONTINUES TO LEAK WHENEVER IT RAINS. ALSO, NOTE THIS STARTED AFTER THE HEAVY RAINS OF HURRICANE SANDY. HAVE OWNED OTHER SUVS BY OTHER MAKERS AND NEVER HAD ANYTHING LIKE THIS TO HAPPEN! *TR

TRANSMISSION SLIPPED AND WOULD NOT ACCELERATE FINDING OUT A BAND OR BELT FAILED CAUSING THE VEHICLE TO TOTALLY LOSE 4TH GEAR. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000. UPDATED 11/26/12 *CN UPDATED 11/30/2012 *JS

WHILE DRIVING AT 55MPH THE DRIVERS POWER SEAT MOVED TO THE FULL BACK POSITION. THIS AS HAPPENED AT ANY SPEED MANY TIMES IN THE PASS FEW MONTHS. A SHORT OPERATOR OF THE VEHICLE CAN NOT APPLY THE BRAKES TO STOP THE VEHICLE IF NEEDED. YOU MUST REACH DOWN AND MOVE THE SEAT FORWARD WITH THE POWER SWITCH LOCATED ON THE SIDE OF THE DRIVERS SEAT. THIS PROCEDURE TAKES TO LONG IF YOU NEED TO COME TO A QUICK STOP. THIS A BIG SAFETY ISSUE. THE LOCAL FORD DEALER AS NO IDEA WHAT IS WRONG WITH THE VEHICLE. *TR

DRIVING 40 MPH WHEN LOW PRESSURE WARNING CAME ON. CHECK TIRE IN ONE THE PRESSURE WAS 25 PSI. THIS HAS HAPPEN OVER 7 TIMES ON THE TIRES . IT HAS COST ME OER $250 TO FIX ALL TIRES. NOBODY SEEMS TO KNOW WHY. I BOUGHT THE FORTERA TRIPLETHREAD TIRE SEEMING THERE WERE THE BEST. NOW I HAVE 30000 MILES ON TIRES AND THE TIRE PLACE SAUS I HAVE ABOUT A YEAR ON THEM . TO THIS DAY I AM STILL HAVING LOW PRESSURE WARNINGS COME UP MONTHLY. THE TIRE PLACE WHERE I WENT SAID TO PUT EXTRA AIR IN TIRES AN KEEP DOING THAT TILL I GET NEW TIRES.DON'T KNOW WHAT TO DO? ..... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE STEERING WHEEL BEGAN SHAKING AND CONTACT WAS UNABLE TO TURN WHEEL. THE CONTACT STOPPED ON THE EMERGENCY LANE AND THE FRONT PASSENGER SIDE WHEEL FELL OFF. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE LUG NUTS CAME OFF, AND WAS POSSIBLY DUE TO SOMEONE NOT ADJUSTING THEM APPROPRIATELY. THE FAILURE RECURRED AND THE FRONT DRIVER SIDE WHEEL MOVED UNSTEADILY, AND ALMOST CAME OFF. THE CONTACT STATED THAT THE LUG NUTS CAME OFF AGAIN. THE DEALER HAS NOT INSPECTED THE VEHICLE FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 123,000. THE FAILURE MILEAGE WAS 80,000.

I WAS COASTING UP TO A STOP LIGHT AND BEGAN APPLYING THE BRAKES. THE BRAKES DID NOT SEEM TO BE STOPPING THE CAR AND I REALIZED THAT THE ENGINE WAS RUNNING AT 3000 RPMS WHILE MY RIGHT FOOT WAS APPLYING THE BRAKES. SO THE ACCELERATION OCCURRED AFTER APPLYING THE BRAKES. I WAS ABLE TO GET THE CAR TO A STOP AND PUT IT INTO PARK WITHOUT HITTING THE CAR IN FRONT OF ME. I TURNED OFF THE IGNITION IMMEDIATELY AFTER STOPPING AND HAD THE CAR TOWED TO THE DEALERSHIP. I WILL NOT HAVE AN ANSWER FROM THEM BEFORE MONDAY. *TR

THIS ISSUE IS ONE WHERE A DANGEROUS SITUATION OCCURS WITHOUT WARNING AND HAS NOT BEEN REPEATABLE ON DEMAND. NORMALLY, THIS OCCURS ON FLAT, DRY, PAVED ROAD AT SPEED OF UNDER 30MPH. THE "TRACTION CONTROL" LIGHT ON THE DASH COMES ON, THE BRAKES BEGIN TO HAMMER, MAKING THE PEDAL UNRESPONSIVE, AND THE STEERING BECOMES VERY HARD TO MOVE, PULLING THE VEHICLE TO THE RIGHT. AFTER THE VEHICLE COMES TO A STOP (OF ALMOST TO A STOP)... PRESSING AND HOLDING THE "TRACTION CONTROL" LIGHT/BUTTON RESOLVES THE PROBLEM, AT LEAST UNTIL THE NEXT OCCURRENCE, WHICH COULD BE DAYS, WEEKS OR MONTHS LATER. VISITS TO VARIOUS FORD MOTOR COMPANY DEALERSHIPS HAVE RESULTED IN "NOTHING FOUND" -- THEY ALWAYS SAY THAT THE PROBLEM DIDN'T HAPPEN WHILE THEY HAD THE CAR AND THAT NO CODES WERE FOUND IN ANY OF THE CAR'S SYSTEMS. AS OF TODAY, THE CAR IS AT JOE MYERS FORD, HOUSTON, TX WHERE THIS SAME SCENARIO HAS PLAYED OUT. *TR

A/C COMPRESSOR FAILED WHEN VEHICLE WAS 38 MONTHS OLD WITH 92,000 HIGHWAY MILES. REPAIR COST WAS $1500+ AND FORD COULDN'T EXPLAIN WHY IT HAD FAILED SO SOON. AFTER ONLY 17 MONTHS AND 21,000 MILES, IT FAILED AGAIN AND WAS REPLACED UNDER THE 2-YEAR WARRANTY ON THE FIRST REPLACEMENT. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHEN SHIFTED INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE RADIATOR, WHICH WAS REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY WHILE DRIVING 55 MPH. A WARNING LIGHT WAS ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO TO THE DEALER AND THE INSPECTED. THE DEALER ADVISED THAT THE ENGINE INTAKE HAD SEVERAL COMPONENTS THAT WERE FOUND MELTED ABNORMALLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000.

WHILE DRIVING VEHICLE AT ANY SPEED, IF YOU HIT A BUMP, THE SEAT WILL RETRACT (MOVE AWAY FROM) THE CONTROLS. THE SEAT WILL MOVE ALL THE WAY BACK TO THE "EXIT THE VEHICLE" MODE. WHEN APPROACHING A STOP SIGN OR STOP LIGHT, IF YOU HIT A BUMP, AND YOUR FOOT IS ON THE BRAKE, THE SEAT WILL RETRACT FROM THE STEERING WHEEL, ALL THE WAY BACK. THE SEAT MOVES BACK AT ABOUT THE SAME RATE YOU ARE APPLYING BRAKING PRESSURE. IF YOU ARE NOT PAYING ATTENTION, YOU COULD EASILY REAR END SOME ONE. WHEN TURNING OFF A STREET, YOU HIT THE CURB DRAIN ALONG SIDE ALL BUSINESS ENTRANCES OF THE ROAD, THE SEAT MAY MOVE BACK AND FORTH SEVERAL SHORT TIMES, CAUSING YOU TO HIT THE THROTTLE FAST WHILE COMING INTO A PARKING LOT OR IT MAY CAUSE TO TAKE YOUR FOOT COMPLETELY OFF THE ACCELERATOR WHILE TURNING. I WAS DRIVING IN A BLIZZARD ON BAD ROADS AND FOR WHATEVER REASON, RIGHT HAND TURNS CAUSED THE SEAT TO MOVE AWAY FROM THE GAS PEDAL. WHICH IS DANGEROUS WHEN YOU HAVE A CAR MOVING UP FROM BEHIND. VERY DANGEROUS. BEEN TO FORD FOR A FIX, IT LASTED ONE MONTH BEFORE IT STARTED BACK UP. MY WARRANTY HAS EXPIRED AND NO FURTHER ATTEMPT TO REPAIR HAS BEEN MADE. FORD IS AWARE OF THE ISSUE. *TR

TIRE VALVE STEMS FAILED EVENTUALLY ON ALL 5 TIRES. GRADUALLY ON EACH TIRE OVER TIME AND SOMETIMES AT HIGHWAY SPEEDS. 1 TIRE WAS RUINED AND HAD TO BE REPLACED WITH HALF IT'S TREAD LIFE LEFT. I DID REPLACED ALL VALVE STEMS AT MY EXPENSE. TOTAL $140.00 1 NEW TIRE 5 STEMS. I FEEL FORD SHOULD HAVE NOTIFIED ME OF THE DEFECT FOR THE SAFETY OF MY FAMILY AND ME. I WAS NOT NOTIFIED BY FORD OF THE STEM VALVE FAILURE. I PURCHASED THE VEHICLE AT A FORD DEALER USED IN 2009. *TR

LEAKING RADIATOR AT 42,000 MILES. VERY COMMON WITH THIS MODEL EXPLORER. *TR

TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE HINGE ON THE REAR LIFTGATE WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 78,000.

WATER IS LEAKING THROUGH THE SWITCH FOR THE INTERIOR DOME LIGHT IN THE DRIVER'S COMPARTMENT OF THE VEHICLE. VEHICLE HAS A SUNROOF NOT SURE IF THAT IS WHERE IT'S COMING FROM OR NOT. SEARCHED ONLINE AND FOUND A TSB FOR THIS. TSB 07-20-6 WATER LEAK IN HEADLINER / DOME LAMP AREA - REVISED *TR

THIS VEHICLE CONSISTENTLY HAD ISSUES WITH AIR PRESSURE IN THE TIRES. IT HAD A AUTO DETECT SYSTEM, BUT ON A REGULAR BASIS THE WARNING LIGHT WOULD COME ON FOR LOW AIR. THIS HAPPENED EVERY COUPLE OF MONTHS FOR THE LIFE OF THE VEHICLE. THE VEHICLE ALSO HAD EXTREME TIRE WEAR. TIRES WERE ROTATED EVERY 6,000 MILES AS RECOMMENDED AND REPLACEMENT TIRES WERE PURCHASED FAR TOO OFTEN DUE TO UNEVEN WEAR. *TR

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT NOTICED THAT THE ENTIRE FRAME WAS RUSTED. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED HER NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE VEHICLE WAS DEEMED NON-REPAIRABLE. THE CURRENT AND FAILURE MILEAGES WERE 77,000.

WAS APPROACHING A RED LIGHT AND APPLIED PRESSURE TO BRAKE PEDAL. THE BRAKE PEDAL HAS HARD AND WOULDN'T DEPRESS. THE ABS AND TRACTION CONTROL LIGHTS CAME ON AND THE VEHICLE CONTINUED THROUGH THE RED LIGHT. FORTUNATELY THERE WAS NO ONE IN FRONT OF ME OR ANY CROSS TRAFFIC. RELEASING THE BRAKE PEDAL AND REAPPLYING WITH THE ABS AND TRACTION CONTROL LIGHTS ON THE VEHICLE WAS FINALLY ABLE TO STOP. CAREFULLY DROVE THE VEHICLE HOME AND HAD IT TOWED TO THE DEALER THE FOLLOWING MORNING. DEALER DIAGNOSED IT AS THE FRONT HUBS BEING DEFECTIVE. THE HUB BEARINGS WERE SO LOOSE THAT THE ABS SENSOR AND SPEED RING WERE NOT IN CLOSE PROXIMITY TO EACH OTHER. DEALER REPLACED HUBS AND VEHICLE IS NOW FUNCTIONING PROPERLY. *TR

VEHICLE HAS STARTED TO ROLL AWAY WHEN IN PARK. TOOK IN FOR SERVICE AND REPORTED TO DEALER. THEY CLAIM THEY CAN FIND NOTHING WRONG. THIS HAS HAPPENED 5 TIMES. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT SUDDENLY ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE TO THE CONTACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 80,000.

ON APRIL 25, 2011 AT A APPROXIMATELY 10 AM, MY WIFE AND I WERE TRAVELING IN OUR 2007 EXPLORER GOING SOUTHBOUND ON RT 5 PASSING STOCKTON CA. I WAS DRIVING; MY WIFE WAS IN THE FRONT PASSENGER SEAT. WE WERE IN THE MIDDLE LANE OF THIS 3 LANE HIGHWAY IN MODERATE 75 MPH TRAFFIC AND ABOUT MILE NORTH OF EXIT #473 WHEN SUDDENLY AND WITHOUT ANY PREVIOUS WARNING (SUCH AS THE WAY A VEHICLE HANDLES WHEN A TIRE IS GOING FLAT OR A WHEEL IS COMING LOOSE), THERE WAS A LOUD BANG ACCOMPANIED BY HIGH VIBRATION AND A LOUD RUMBLING NOISE LIKE A TIRE BLOWOUT. THE NOISE AND VIBRATION LASTED A SECOND OR SO, THEN STOPPED FOR A SECOND OR SO, THEN RESUMED AGAIN FOR ANOTHER SECOND OR SO AFTER WHICH THE VIBRATION STOPPED AND THE LOUD RUMBLING NOISE WAS REPLACED BY A LOUD STEADY SCRAPING/GRINDING NOISE. I GOT ONTO THE SHOULDER OF THE HIGHWAY IN ABOUT 15 SECONDS. DURING THIS I HAD NO SIGNIFICANT DIFFICULTY IN STEERING OR CONTROLLING THE EXPLORER. THE PASSENGER SIDE REAR WHEEL HAD COME OFF. ALL 5 LUG BOLTS WERE FRACTURED THROUGH AND ALL BUT THEIR SHORT PORTIONS THAT ARE THREADED INTO THE HUB, WERE MISSING. A LONG SKID MARK FROM THE #2 LANE OVER TO THE SHOULDER WAS DONE BY THE REAR WHEEL'S STABILIZER FRAME AND ASSOCIATED LINKAGES HAVING BEEN SCRAPED OVER THE PAVEMENT. THE LAST TIME THE LUG BOLTS AND LUG NUTS ON THIS WHEEL WERE REMOVED AND REINSTALLED WAS OVER 8,000 MILES AGO WHEN THE BRAKES WERE INSPECTED. THE TORQUES ON THE LUG NUTS ON THE REMAINING 3 WHEELS WERE NOW MEASURED AND FOUND TO BE PER EXPLORER SHO

4/15/2011 2:00 P.M. TRIED KEY IN IGNITION DIDN'T WANT TO GO IN IGNITION AT FIRST, THEN IT WENT IN BUT WOULD NOT TURN. CANNOT GET THE KEY TO TURN IN THE IGNITION. WIGGLED THE STEERING WHEEL, THEN IT "LOCKED". TRIED TO MOVE THE SHIFTING GEAR FROM PARK, CANNOT MOVE IT. VEHICLE WAS IN FOR REPAIR/REPLACEMENT OF SHIFTING GEAR ON/AROUND 3/17/2011. AT THAT TIME WAS TOLD THAT THIS WAS NOT COVERED UNDER MY "EXTENDED WARRANTY" THAT WAS PURCHASED WHEN THE VEHICLE WAS PURCHASED. CALLED LOCAL DEALER WHO AGREE TO CALL ROADSIDE SERVICE FOR ME SINCE I NEEDED TO MAKE ARRANGEMENTS FOR A RIDE (AND A RIDE FOR 3 OTHER PEOPLE THAT WERE SUPPOSED TO BE RIDING WITH ME). LOCAL DEALER TOOK MY CELL PHONE NUMBER AND LET ME KNOW I WOULD GET A CALL BACK. THIS WAS ON 4/15/2011 APPROXIMATELY 2 P.M. HAD TO LEAVE FOR APPOINTMENT, DIDN'T RETURN UNTIL AROUND 9:00 P.M. NO CALL FROM ROADSIDE ASSISTANCE HAD BEEN RECEIVED. HAD CELL PHONE SERVICE THE ENTIRE TIME. CALLED THEM MYSELF AROUND 9:30 P.M. THEY HAD NO RECORD OF THE CALL FROM EARLIER IN THE DAY WHICH REFERENCED MY CELL PHONE NUMBER. IF THE TOW HAD BEEN ARRANGED EARLIER, IT COULD HAVE BEEN AT THE DEALER BEFORE THEY CLOSED ON FRIDAY. IF I HAD KNOWN THIS WOULDN'T HAPPEN (THE TOW), I WOULD HAVE CALLED MY OWN TOWING COMPANY TO DO IT. HORRIBLE SERVICE! :) SO WE WERE SUPPOSED TO LEAVE FOR VACATION ON MONDAY, BUT NOT SURE WHAT WILL HAPPEN NOW WITH ONLY A SMALL VEHICLE TO USE FOR 4 PEOPLE AND 4 SUITCASES! NOT SURE IT WILL BE FEASIBLE. ROADSIDE ASSISTANCE SAYS THE VEHIC

MY WIFE WAS DRIVING DOWN THE STREET AND WITHOUT WARNING THE CAR STOPPED ACCELERATING WHEN SHE TRIED DRIVING. SHE WAS ABLE TO COAST ACROSS 2 LANES WITH HAZARDS ON AND PARK THE CAR. A LOCAL SHOP SAYS THE TRANSMISSION IS FRENCH AND IS KNOWN TO HAVE ISSUES OF FAILURE. TOTAL REPAIR WILL BE $2900 WITH AN AMERICAN MADE TRANSMISSION WITH A 100K MILE WARRANTY. *TR

CAR WAS PARKED AND UPON RETURNING TO VECHICLE ATTEMPTED TO SHIFT FROM PARK TO DRIVE. BRAKE WAS ENGAGED, BRAKE LIGHTS WERE ON HAD DIFFICULTY SHIFTING, COULD NOT GET THE VEHICLE IN DRIVE. AFTER ABOUT 3 ATTEMPTS, IT WORKED. CALLED DEALER ON THE FOLLOWING MONDAY SINCE THIS WAS A SAT. NITE. SCHEDULED DIAGNOSTICS FOR 3/17/11. KEPT HAVING THIS ISSUE INTERMITTENTLY (MORE OFTEN THEN NOT) UNTIL DROP OFF. VEHICLE AROUND 8:00 A.M. WAS NOTIFIED AROUND 2 P.M. THAT ALL DIAGNOSTICS POINT TO THE SHIFTING LEVER NEEDS TO BE REPLACED AND THAT THIS REPAIR ($435) WAS NOT COVERED UNDER THE EXTENDED WARRANTY THAT WAS PURCHASED AT THE TIME OF SALE. I WAS BASICALLY TOLD IT WAS "BUMPER TO BUMPER" COVERAGE. LEFT THE VEHICLE AT THE DEALER AS I WAS LEAVING FOR A BUS. TRIP ON 3/19/11. CALLED FORD CUSTOMER CARE (CALLED AT LEAST THREE TIMES BETWEEN THURSDAY AFTERNOON AND TUESDAY). FINALLY REACHED THE REP THAT MY ISSUE HAD BEEN ESCALATED TO ON 3/22/11. TOLD HIM THAT I WAS LOOKING FOR A "GOODWILL" REPAIR ON BEHALF OF FORD MOTOR CO. I FELT THAT THIS ISSUE SHOULD HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY, OTHERWISE, WHY WOULD PEOPLE BUY THE EXTENDED WARRANTY IF THEY COULDN'T COUNT ON IT COVERING ANYTHING? FINAL RESOLUTION WAS THAT THEY WOULD CONTACT THE DEALERSHIP TO MAKE THE REPAIR, I WOULD PAY THE $50 DEDUCTIBLE THAT I WOULD HAVE HAD TO PAY HAD THE WARRANTY COVERED THE SERVICE. I WAS BASICALLY TOLD "DON'T EXPECT THAT THE NEXT TIME SOMETHING LIKE THIS HAPPENS THAT YOU CAN CALL FORD AND THEY WILL TAKE CARE O

WE HAVE A 2007 FORD EXPLORER. THE RADIATOR STARTED LEAKING AT JUST OVER 36,000 MILES. UPON RESEARCHING THE ISSUE, WE FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH THE FORD EXPLORER AND FORD WILL NOT DO ANYTHING ABOUT IT. FORD NEEDS TO STEP UP TO THE PLATE AND FIX THE RADIATORS, SINCE THERE IS A FLAW ISSUE WITH THEM. FORD NEEDS TO BE MADE TO REPLACE THE DEFECTIVE RADIATORS AND CORRECT THE PROBLEM SO IT DOES NOT CONTINUE TO HAPPEN. *TR

TL*THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS NOT ACCURATELY SHIFTING GEARS AND THE VEHICLE WOULD ACCELERATE BACKWARDS WHILE IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THEY NEEDED TO REPROGRAM THE TRANS MEMORY TO UPDATE CALIBRATION FOR CONVERTER LOCKUP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 11/28/11

I WAS SHOVELING THE DRIVEWAY AND WANTED TO SHOVEL UNDER MY VEHICLE SO I STARTED IT TO PULL IT INTO THE GARAGE. THE ICE WAS THICK ON THE WINDSHIELD SO I PUT THE DEFROST ON AND LET IT RUN TO WARM UP. I SHOVELED THE DRIVEWAY A BIT MORE THEN AFTER ABOUT 90 SECONDS DECIDED I WOULD JUST SCRAPE THE ICE SO I COULD GET IT IN THE GARAGE. I OPENED THE DRIVER'S SIDE DOOR TO GRAB MY ICE SCRAPER AND SAW BLACK SMOKE COMING FROM THE PASSENGER SIDE FLOOR UNDER THE DASHBOARD. I GRABBED THE CAR KEYS AND RAN TO THE OTHER SIDE OF THE VEHICLE. I OPENED THE PASSENGER SIDE DOOR AND SAW LIQUID FLAMES DRIPPING TO THE FLOOR BUT NOT CATCHING IT ON FIRE YET. I CALLED 911 IMMEDIATELY AT 8:56AM AND RAN ACROSS THE STREET TO MY NEIGHBOR'S HOUSE. AT 9:06AM THE VEHICLE (FIRST VIDEO) IS COMPLETELY ENGULFED IN FLAMES. THE FIRE DEPARTMENT SAID IT WAS AND ELECTRICAL PROBLEM. THE VEHICLE WAS PURCHASE 10/12/2010 WITH JUST OVER 52,000 MILES. THE FIRE OCCURRED ON 1/10/2011 WITH JUST UNDER 55,000 MILES. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE CONTACT NOTICED THAT THE VEHICLE ROAD PERFORMANCE WAS EXTREMELY POOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE DEALER REPLACED THE FOUR TIRES AT THE MANUFACTURES EXPENSE. RECENTLY, THE CONTACT STATED THAT THE TIRES EXHIBITED PREMATURE WEAR AND STATED THAT THE TIRES WOULD NEED TO BE REPLACED AGAIN AFTER ONLY RIDING ON THEM FOR EIGHTEEN MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CONSUMER HAS PURCHASED THREE SETS OF TIRES. UPDATED 04/29/11

INSIDE INTERIOR LIGHTS FAILING TO TURN OFF AFTER VEHICLE IS STARTED THEN COMING ON AT RANDOM TIMES WHILE DRIVING,NOT SUCH A DISTRACTION DURING DAYLIGHT HOURS BUT AT NIGHT I FEEL ITS A DANGEROUS SITUATION. *TR