2004 Ford Explorer complaints

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE ENGINE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT ALERTED.

SHIFTING FROM "DRIVE" TO "REVERSE" TRANSMISSION ENGAGES HARSHLY. *NM

DELAYED HARSH REVERSE ENGAGEMENTS

WHEN MOVING GEAR SELECTOR FROM PARK TO REVERSE AND SOMETIMES DRIVE, THERE IS A LAG OF ABOUT 3 TO 5 SECONDS AND THEN A LOUD CLUNKING NOISE FOLLOWED BY A POWER SURGE OF VEHICLE GOING INTO GEAR. WORRIED TRANSMISSION IS FAILING AGAIN. TOOK IN FOR REPAIRS SAME ON SAME INCIDENT THEY SAID IT WAS FIXED. AND GUESS WHAT, I BELIEVED THEM. *JB

2004 EXPLORER HAD PROBLEMS WITH BRAKES AND WINDOWS. *TS THREE MONTHS AFTER THE VEHICLE WAS PURCHASED THEE WAS A RECALL ON THE TRANSMISSION. THE ABS MALFUNCTIONED AND THE POWER WINDOWS WOULD NOT GO DOWN. THE REAR HATCH DOOR WOULD NOT OPEN. THE TRANSMISSION BEGAN TO SLAM INTO GEAR. THE ROTORS VIBRATED IN THE REAR. CONSUMER HEARD A HOWLING NOISE AT 40-55 MPH. THE DEALER REPLACED THE RING AND PINION. NM

THE TRANSMISSION STARTED HAVING PROBLEMS AFTER JUST A COUPLE OF MONTHS. THE FIRST TIME I WAS TOLD THEY HAD TO ADD AN ADDITIVE TO THE TRANSMISSION. IT HAS BEEN IN 2 MORE TIMES FOR THIS AND THIS FRIDAY I JUST GOT IT BACK FROM TRANSMISSION REPAIR ONLY TO GO OUT AND FIND TRANNY FLUID ALL OVER MY GARAGE (70 MILES AFTER THEY FIXED IT AGAIN) I ALSO HAD THE STARTER GO OUT IN IT AND NOW THEY STILL CANT FIND WHAT IS CAUSING IT...(LIKELY STORY). *NM

MULTIPLE PROBLEMS WITH MY EXPLORER. WHEN SHIFTING INTO REVERSE CAR JOLTS WITH A CLUNKING NOISE. WHILE DRIVING CAR JOLTS OCCASIONALLY. WHEN BRAKING CAR SHAKES. ABS LIGHT IS ON AND 4X4 HIGH LIGHT FLASHES. EXPLORER WAS TAKEN IN DECEMBER 2004 AND FIXED FOR THE TRUCK JOLTING INTO REVERSE. TRUCK NOW HAVING THE SAME PROBLEM. TRUCK TO BE TAKEN BACK TO THE DEALER NEXT WEEK. *NM

WITHOUT WARNING, MY 2004 FORD EXPLORER TURNS OFF WHILE I AM DRIVING. THE LIGHTS ON THE DASH FLASH (CHECK CHARGING SYSTEM ON MESSAGE CENTER) THEN I LOSE THE POWER STEERING WHEN THE ENGINE CUTS OFF. EACH TIME I HAVE BEEN ABLE TO PULL OVER SAFELY AND START THE VEHICLE AGAIN. IT HAS HAPPENED 5 TIMES IN THE LAST 5 MONTHS. THE DEALERSHIP CHECKED FOR CODES AFTER THE FACT BUT THERE WERE NONE (POSSIBLY BECAUSE THE BATTERY GAUGE SPIKED DURING THE INCIDENT). THEN THE DEALERSHIP REPLACED THE ALTERNATOR, ONLY FOR THIS TO HAPPEN AGAIN 2 TIMES AFTER THAT. YESTERDAY THE DEALERSHIP INSTALLED A DVR RECORDING DEVICE. CLEARLY, THIS IS VERY DANGEROUS. *JB

THE HINGE ON THE REAR TAILGATE WINDOW CAME APART UNEXPECTEDLY. I HAD POPPED IT OPEN USING MY KEYFOB RELEASE BUTTON TO LOAD SOME BAGS INTO IT AND THE HINGE IMMEDIATELY FAILED. THE WINDOW ITSELF TWISTED AND WAS HANGING BY THE 2ND HINGE THAT HADN'T FAILED AND THE GAS SHOCKS THAT ENABLE THE WINDOW TO STAY OPEN WITHOUT HOLDING IT. I WAS ABLE TO FIT IT BACK TOGETHER TO CLOSE IT. THE FOLLOWING DAY, I CONTACTED THE DEALERSHIP TO ORDER PARTS. WHAT I WAS TOLD WAS THAT THERE WAS A RECALL ON THE 2003 BUT NO THE 2004 MODEL. I WAS ACTUALLY ABLE TO PICK UP A RECALL PACK THAT CONTAINED BOTH HINGES. THE PARTS MANAGER SOLD THEM TO ME @ COST BECAUSE THIS IS APPARENTLY A COMMON PROBLEM. THERE WERE NO INJURIES, HOWEVER, IF ONE OF MY CHILDREN HAD BEEN STANDING NEARBY IT IS QUITE POSSIBLE THAT THE WOULD HAVE GOTTEN HIT BY THE GLASS AS IT CAME DOWN. FINALLY, I WALKED AWAY ABOUT $20 POORER (BECAUSE I REPAIRED IT MYSELF) AND WITH SEVERAL SCRATCHES ON THE PAINT AROUND THE HINGE AND THE BACK TAILGATE. *NM

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON A DRY INTERSTATE, THERE WAS A LOUD POP THAT SOUNDED LIKE A BALLOON POPPED. WHEN THE BRAKE PEDAL WAS APPLIED, THE PEDAL WOULD NOT MOVE. THE VEHICLE SPUN AROUND AND RAN INTO A DITCH WHICH RESULTED IN AN ACCIDENT. THERE WERE MINOR INJURIES SUSTAINED AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP WHO DETERMINED THE MASTER CYLINDER HAD FRACTURED APART.

STARTED OF BEING AN ENGINE VIBRATION, 2 MONTH LATER CRANKSHAFT PULLEY FAILURE. JUST MADE IT TO THE DEALERSHIP, THEY FIXED IT BUT MY CONCERNS ABOUT THE PULLEY COMING OFF ON THE HIGHWAY WORRY ME. *NM

I AM HAVING PROBLEMS WITH THE AUTOMATIC TRANSMISSION ON MY 2004 FORD EXPLORER (44,000 MILES). I WAS HAVING MY AC FIXED AT MY LOCAL DEALERSHIP WHEN THEY INFORMED ME THERE WAS AN OIL ADDITIVE THAT NEEDED TO BE PUT INTO MY TRANSMISSION TO PREVENT HESITATION AND SLIPPING DUE TO A MANUFACTURING PROBLEM. 6 MONTHS LATER I BEGAN EXPERIENCING HARSH ENGAGEMENT WHEN SHIFTING INTO REVERSE AS WELL SLIPPING IN THE TRANSMISSION WHEN SPEEDING UP AND SLOWING DOWN. I BROUGHT THE CAR BACK TO MY LOCAL DEALERSHIP (WORLD FORD) WHERE THE WORK WAS DONE AND THEY EXPLAINED I MIGHT NEED TO INSTALL A SOLENOID INTO THE TRANSMISSION AND THAT WOULD COST ME $900.00. KNOWING THAT THIS IS A PROBLEM FROM THE MANUFACTURER I CONTACTED FORD CORPORATE HEADQUARTERS AND EXPLAINED EVERYTHING. FORD CORPORATE RAN ME AROUND FOR ABOUT TWO WEEKS (HANGING UP THE PHONE, PLACING ME ON HOLD FOR A LONG TIME AND PROMISING TO CALL ME BACK BUT IT NEVER HAPPENS). I HAVE DONE QUITE A BIT OF RESEARCH ON THIS MATTER ONLY TO FIND OUT THAT THERE ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I FOUND OUT THAT DURING THE MANUFACTURING OF MY VEHICLE AN IMPROPERLY FORMULATED TRANSMISSION FLUID WAS USED IN THE TRANSMISSION. I ALSO SPOKE TO SEVERAL PEOPLE WITH THIS PROBLEM AND I WAS TOLD THE $900.00 SOLENOID DOES NOT HELP THE PROBLEM AT ALL. I WOULD LIKE TO KNOW WHAT ACTIONS I CAN TAKE TO GET MY CAR REPAIRED. THANK YOU IN ADVANCE FOR ALL YOUR HELP. *NM

I HAVE A 2004 FORD EXPLORER XLT 4X4 WHICH RECENTLY HAD TO BASICALLY HAVE THE TRANSMISSION REBUILT. I FEEL THAT THIS IS A MANUFACTURER DEFECT SIMPLY BECAUSE THE VEHICLE IS ONLY 2 YEARS OLD. SINCE THE WARRANTY IS EXCEEDED IN MILEAGE I WAS RESPONSIBLE FOR REPAIRS, WHICH TOTALED $1652.78. THE VEHICLE HAD JUST UNDER 56,000 MILES WHEN THIS OCCURRED. I WOULD GREATLY APPRECIATE ANY HELP WITH INVESTIGATING THIS PROBLEM. JUST A LITTLE PIECE OF INFO, I ALSO HAVE A FRIEND THAT HAS A 2002 EXPLORER THAT HAD THE SAME IDENTICAL PROBLEM. I DO NOT FIND THAT TO BE COINCIDENTAL! AND HER VEHICLE HAD ABOUT 70,000 MILES ON IT WHEN THIS HAPPENED TO HER. *NM

DT*: THE CONTACT STATED THE AUTOMATIC TRANSMISSION WAS SLIPPING BETWEEN GEARS AND MADE CLUNKING NOISES. THE VEHICLE ALSO MADE HUMMING SOUNDS FROM THE ENGINE WHILE ACCELERATED OVER 55 MPH. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER.

MY 2004 FORD EXPLORER WAS TAKEN IN FOR REPAIR IN 8/12/05 BECAUSE THE AC STOPPED WORKING. WHEN I BROUGHT THE CAR INTO WORLD FORD OF KENDALL IN MIAMI, FL ONE OF THE SERVICE EMPLOYEES ASKED ME IF HOW MY TRANSMISSION WAS WORKING AND AT THE TIME IT WAS FINE. UPON RECEIVING MY CAR BACK ON 8/16/05 THE AC WAS FIXED AND MY RECEIPT STATED THE AC WAS FIXED BUT IT ALSO MENTIONED SOMETHING REGARDING A RECALL IN MY TRANSMISSION. THE RECEIPT SAID THERE WAS AN OIL ADDITIVE PLACED IN MY TRANSMISSION. 1 YEAR AND 1 MONTH LATER MY TRANSMISSION HAS BEGUN SLIPPING AND HESITATING. WHEN I BROUGHT MY CAR BACK TO WORLD FORD OF KENDALL IN MIAMI, FL TO SPEAK TO THEM REGARDING MY TRANSMISSION I WAS TOLD THAT THEIR SERVICE WORK IS GUARANTEED UP TO 12 MONTHS SO THERE WAS NOTHING THEY CAN DO FOR ME. UPON DOING MY OWN RESEARCH I FOUND THAT THE OIL ADDITIVE THAT WAS PLACED IN MY FORD WAS TO PREVENT THE SLIPPING AND HESITATION OF MY TRANSMISSION. I CALLED THE CORPORATE HEADQUARTERS OF FORD AND THEY TOLD ME THAT THERE IS NOTHING THEY CAN DO FOR ME. IT IS OBVIOUS THAT FORD KNEW ABOUT MY TRANSMISSION PROBLEMS OR A RECALL SERVICE WOULD NEVER HAVE BEEN DONE. THEY NOW WANT TO CHARGE ME TO FIX THE TRANSMISSION ON A CAR THAT WAS BROKEN WHEN IT LEFT THE MANUFACTURING PLANT. MY CAR HAS 45,000 MILES AND NO WHERE IN MY PAPERWORK OR MY CAR MANUAL DOES IT STATE I WOULD HAVE TO PUT AND OIL ADDITIVE IN MY CAR BY 45,000 MILES. WHEN I SPOKE TO FORD CORPORATE HEADQUARTERS THEY TOLD ME IF THE OIL ADDITIVE DOES NOT WORK ANOTHER PR

BOUGHT IN FEB. 2006 WITH 12,000 MILES - THE 2004 EXPLORER XLS WHEN PUT INTO REVERSE HESITATED, THEN JERKED HARD AT FIRST -- THEN AS TIME WENT BY -- APPROXIMATELY 2-3 MONTHS THE JERKING WAS WHILE AUTOMATICALLY SHIFTING WHILE DRIVING. THE JERKING MOTION OCCURRED 17 TIMES WHILE DRIVING 35 MILES. IT SEEMS TO BE GETTING WORSE OVER TIME. I'VE BEEN TO THE DEALER AND THEY REPROGRAMMED THE COMPUTER. THE DEALER MANAGER SAID THAT IT STILL JERKS IN REVERSE AFTER THE 3RD TIME AND OFFERED NO REMEDY OF ANY KIND, JUST $79.00 AND THERE YOU GO. ALL THIS WITHIN 20,000 MILES. I DON'T FEEL SAFE DRIVING - WHAT IF I NEED THAT REVERSE QUICK TO AVOID AN ACCIDENT AND THERE IS A HESITATION IN TRANSMISSION SHIFTING???*JB

PURCHASED A NEW 2004 FORD EXPLORER IN AUGUST OF 2004. BROUGHT SUV IN FOR RECALL OF TRANSMISSION FLUID ADDITIVE/REPLACEMENT. SUV STARTING TO HESITATE AND JUMP INTO REVERSE. WHEN STOPPED AT A LIGHT OR STOP SIGN ON A HILL THE VEHICLE ROLLS BACKWARD WHEN MOVING MY FOOT FROM THE BRAKE TO THE GAS PEDAL. BROUGHT BACK TO DEALER IN JULY OF 2006, REPLACED SOLENOID AT APPROXIMATELY 16,000 MILES. WHEN VEHICLE IS STARTED REVS A LITTLE HIGH THEN BALANCES OUT. LEATHER SEATS ALSO CRACKING AND DEALER WILL NOT REPLACE THEM STATING THAT IT IS SIMPLY WEAR AND TEAR. *JB

DT*: THE CONTACT STATED THE AUTOMATIC TRANSMISSION DID NOT ENGAGE GEARS IN A TIMELY MANNER. THE PROBLEM STARTED AFTER 41000 MILES AND WAS NOT TAKEN TO A SERVICE DEALER.

2004 FORD EXPLORER WHEN SHIFTED INTO PARK WILL SHOW IT IS IN PARK BUT IS REALLY STILL IN REVERSE. THIS IS A MAJOR SAFETY ISSUE WHICH HAS NOT BEEN RECALLED. IN ADDITION THERE WAS A RECALL FOR IMPROPER TRANSMISSION ADDITIVE BEING USED AND NOW THE TRANSMISSION SOLENOID ON THESE MODELS ARE GOING BAD CAUSING THE TRANSMISSION TO SHIFT ERRATICALLY. *NM

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THE ANTILOCK BRAKES ACTIVATED ON NORMAL ROAD CONDITIONS WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO REPLACED THE WHEEL SPEED SENSOR. AFTERWARDS, UPON APPLYING BRAKE PRESSURE AT ANY SPEED THERE WAS A PRONOUNCED VIBRATION WITHIN THE BRAKE PEDAL. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CONTACTED.

DT*: THE CONTACT STATED THE VEHICLE HESITATED WHILE REVERSING. WHEN THE GEAR FINALLY ENGAGED, THERE WAS A JOLT FELT. THE DEALERSHIP REPLACED THE SOLENOID IN MAY 2004 BUT THE PROBLEM PERSISTED.

DRIVER'S SIDE AUTO WINDOW FAILS TO OPERATE. HAD IT REPAIRED ONCE AND FAILED AGAIN WITHIN A WEEK. TAKING IT IN FOR 2ND REPAIR. *JB

WE WERE TRAVELING IN THE HOV LANE HEADED EAST ON I-635 BETWEEN 60-65 MPH. ONE OF THE TIRES ON OUR EXPLORER FAILED. WHEN I GOT OUT TO CHECK THE TIRE I FOUND THAT THE ENTIRE TREAD OF THE TIRE HAD SEPARATED AND ONLY THE EDGE OF THE TIRE REMAINED ALONG THE RIM. WE CALLED BOTH AAA AND 911. THE POLICE ARRIVED ABOUT 15 MIN LATER AND STOPPED TRAFFIC SO THAT WE COULD MOVE TO A SAFER LOCATION AS CARS WERE SPEEDING AT US GOING 60-70 MILES AN HOUR WITH LITTLE ROOM TO REACT TO OUR SITUATION (B.F.GOODRICH TIRE). *NM

DT*: THE CONTACT STATED ALL FOUR MICHELIN TIRES ARE CRACKING. THE DEALERSHIP OF THE VEHICLE INFORMED THE CONTACT THE TIRES WERE ONLY WARRANTED FOR 12 MONTHS OR 12,000 MILES. MICHELIN OFFERED TO SWAP OUT THE TIRES AND PRO-RATE THEM. THE TIRE SIZE IS: P23570R16.

THE LEFT HINGE ON THE GLASS HATCH FAILED DURING A NORMAL CLOSING OPERATION. THE LIGHT ALUMINUM CASTING FAILED AS A RESULT OF METAL FATIGUE CAUSING THE FULL WEIGHT OF THE HATCH TO FALL ON MY WIFE. THE FORD DEALER CLAIMS THIS FAILURE IS NOT COVERED UNDER NHTSA RECALL CAMPAIGN NUMBER 04V442000 AND THAT MY WIFE MUST HAVE BRUTALIZED THIS TRUCK. THE REPLACEMENT PARTS THAT I PURCHASED FROM THE DEALER AND INSTALLED ARE CLEARLY MUCH HEAVIER CASTINGS. THE ISSUES CONCERNING CAMPAIGN NUMBER 04V442000 STILL EXIST ON THIS 2004 MODEL YEAR VEHICLE. I HAVE THE OLD PARTS AND PICTURES COMPARING THEM TO THE NEW ONES. *NM

AUTO GOES INTO FAIL SAFE MODE WHILE BEING DRIVEN. HAS HAPPENED 5 TIMES SINCE MAR. 10, 2006. I HAVE HAD IT IN THE SHOP ON MAR. 14, APRIL 22, APRIL 27, MAY 25, AND JUNE 12, ALL FOR THE SAME CONCERN. THE ENGINE BOGS DOWN TO 4 CYLINDERS AND LOSES POWER. THE FIRST 3 TIMES IT HAPPENED WHILE DRIVING AT AROUND 35 MPH THE LAST TWO TIMES IT HAS HAPPENED WHILE MERGING INTO TRAFFIC ON THE HIGHWAY COMING OFF A FEEDER ROAD. I'M AM AFRAID I WILL END UP IN A SERIOUS ACCIDENT. I PUT IT IN THE SHOP ON JUNE 12, 2006 AND JUST PICKED IT UP YESTERDAY ON JULY 17,2006. IT WAS IN THE SHOP FOR OVER A MONTH. AS I WAS FEEDING INTO TRAFFIC YESTERDAY EVENING OF JULY 17, THE ENGINE AGAIN DOWNSHIFTED INTO FAIL SAFE MODE CAUSING ME TO BOG DOWN. I HAVE LOST ALL FAITH IN THIS VEHICLE AND DO NOT WANT IT ANYMORE. I HAVE OWNED FORDS FOR THE LAST 35 YEARS AND HAVE NEVER HAD THIS KIND OF PROBLEM BEFORE WITH A FORD. *NM

04 EXPLORER HAD HARSH REVERSE. RPM'S WENT TO 7 SHIFTING FROM 2ND TO 3RD GEAR. FORD REFUSED TO DO ANYTHING EVEN THOUGH THEY HAD A "CUSTOMER SATISFACTION CAMPAIGN",FORDS ALTERNATIVE TO A RECALL, THAT EXPIRED LAST YEAR TO PUT AN ADDITIVE IN THE TRANSMISSION FLUID BECAUSE THE PUT IN THE WRONG TYPE. HAD THE SOLENOID REPLACED ONCE BEFORE. FORD CLAIMED IT TO BE NORMAL WEAR AND TEAR. COST 1300.00 TO REPAIR BAD SOLENOID,AND 2 PISTON AND RODS. *NM

2004 EXPLORER HAS STALLED TWO TIMES WITHOUT ANY WARNING. RESTARTS FINE. SEEMS TO BE WITH CRUISE ON AND GOING DOWN HILL AT SPEEDS BETWEEN 30 AND 40. HAS BEEN TO DEALERSHIP AND THEY SAY THEY CAN'T DUPLICATE. SEE SEVERAL OF SAME COMPLAINTS ON YOUR SITE. VERY DANGEROUS. HAS HAPPENED NUMEROUS TIMES DON'T KNOW WHAT TO PUT FOR INCIDENT DATE. *JB

2004 EXPLORER HAS HAD ONGOING TRANSMISSION PROBLEMS SINCE THE DAY I PURCHASED IT. I ONLY BECAME AWARE OF THE FACTORY MISTAKE IN TRANSMISSION FLUID TWO WEEKS AFTER PURCHASING A LEFTOVER. SOMEHOW IT WASN'T DISCOVERED UNTIL MORE THAN A YEAR LATER? I HAVE PROBLEMS WITH THE CAR LURCHING INTO REVERSE AND NOT ENGAGING IN PARK CORRECTLY. THE CAR ROLLS ABOUT 2-4 FEET WHEN IN PARK AND NOW THE NEW PROBLEM IS IT REFUSES TO GO INTO DRIVE AND REVS IN NEUTRAL UNTIL YOU PRESS ON THE ARM OF THE GEAR SHIFTER WITH CONSIDERABLE FORCE. I HAVE BROUGHT THIS INTO THE DEALER TWO TIMES FOR THIS PROBLEM. TWICE I WAS TOLD THERE WAS NOTHING WRONG AND THEY COULDN'T DUPLICATE THE PROBLEM. WHEN I WAS LEAVING THE DEALERSHIP THE SECOND TIME THE CAR LURCHED INTO REVERSE IN THEIR PARKING LOT, I'M ONLY SORRY THAT THE SERVICE MANAGER'S CARE WASN'T PARKED BEHIND ME! I AM BRINGING IT IN AGAIN SINCE THE NEW TRICK IS WHEN YOU STOP ON THE HIGHWAY (TO PAY A TOLL) THE ENTIRE CHASSIS AND BODY OF THE CAR SHAKE AND VIBRATE SO VIOLENTLY THAT THINGS FALL OFF THE DASHBOARD. ONLY BY DEPRESSING AND HOLDING THE BRAKE PEDAL TO THE FLOOR CAN I DIMINISH THE SHAKING. I USE MY CAR FOR TRANSPORTING MY FAMILY. IF IT IS NOT CORRECTED THIS TIME TO MY SATISFACTION, FORD WILL TAKE THIS CAR BACK. I'M DISGUSTED WITH THE ATTITUDE OF THE DEALERSHIPS I HAVE TAKEN IT TO AND THE INCOMPETENT SERVICE I HAVE RECEIVED SINCE THE DAY I PURCHASED THIS VEHICLE. *JB

TRANSMISSION SLAMMING INTO REVERSE / DRIVE, TOOK TO DEALERSHIP, SOLENOID PACK REPLACED 6 MONTHS AGO, STARTED HAVING SAME PROBLEMS AND NOW THIS TIME ALSO, RPMS SHOOT UP TO 7 WHEN ACCELERATING. TOOK BACK TO DEALER, SAID THEY HAD TO REPLACE THE SOLENOID PACK AGAIN. WON'T HONOR WARRANTY AFTER THE $800.00 PROBLEM WAS JUST FIXED! ALSO, HAVE SERIOUS SUSPENSION PROBLEMS! FRONT SWAY BAR BUSHINGS, REAR SHOCKS (LEAKING), REPLACE FRONT LOWER BALL JOINTS. *NM

DT*: THE CONTACT STATED THERE IS A SHIFT DELAY BEFORE GOING INTO REVERSE OR DRIVE, AFTER A 5-10 SECOND DELAY IT GOES INTO GEAR. THIS IS AN INTERMITTENT PROBLEM. LAST WEEK THE SHIFT LEVER ASSEMBLY WAS REPLACED BY THE DEALER BECAUSE IT BROKE OFF IN THE COLUMN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ABOUT THE DELAY PROBLEM HOWEVER THEY ARE UNABLE TO GET A DIAGNOSTIC CODE TO CORRECT THE PROBLEM.

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THERE WAS A LOUD NOISE HEARD COMING FROM UNDER THE VEHICLE. THE VEHICLE THEN LURCHED FORWARD AND CAME TO A COMPLETE STOP ON THE HIGHWAY AS IF THE REAR WHEELS WERE LOCKED CAUSING MINOR INJURIES TO THE DRIVER AND PASSENGER. AFTER RESTARTING THE VEHICLE, THE OVER DRIVE LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALERSHIP AND THEY DETERMINED THERE WAS METAL IN THE TRANSMISSION PAN. THEY REPLACED THE CRANK SHAFT PULLEY ASSEMBLY, COMPRESSOR, POWER BELT, BOLT, VIBRATION DAMPER, SCREEN ASSEMBLY, BEARINGS, OUTPUT SHAFT, PISTONS, RODS AND THE CARRIER OVER DRIVE. THE MANUFACTURER WAS ALERTED.

TRANSMISSION BEGAN EXPERIENCING PROBLEMS SHIFTING BETWEEN 2 AND 3 RD GEAR, INTO OVERDRIVE, AND INTO REVERSE. ON 5/12/06 I TOOK THE VEHICLE TO THE DEALERSHIP AND THE TECHNICIAN WAS ABLE TO DIAGNOSE THE PROBLEM WITH MY VEHICLE WITH THE KEYS STILL IN MY PURSE AND THE VEHICLE IN THE PARKING LOT. BASED ON THE OTHER VEHICLES HE HAD SEEN HE HAD A GOOD IDEA WHAT MY EXPLORER'S PROBLEM WAS. UNBEKNOWNST TO ME, THREE WEEKS PRIOR TO MY PROBLEM MY NEIGHBOR HAD THE SAME EXACT PROBLEM WITH HIS EXPLORER. EVIDENTLY THE TRANSMISSION, SOLENOID, PROBLEM WIT THE EXPLORER IS COMMON AND WOULD LEAVE ON TO BELIEVE IT TIS A PRODUCTS LIABILITY CLAIM ON EITHER THE MANUFACTURER OR ONE OF ITS PARTS SUPPLIERS. 3 SOLENOIDS WERE REPLACED AND MY AIR FILTER WAS REPLACED. MY OUT OF POCKET COST WAS $996.. *JB

REAR LIFTGATE GLASS HINGE FAILED AND GLASS STRUCK ME IN ARM AND CHEST AS I LOWERED GLASS. *JB

I HAVE A 2004 FORD EXPLORER THAT IS HAVING A PROBLEM WITH THE TRANSMISSION. I HAVE A HARSH DELAY WHEN GOING FROM PARK TO REVERSE. FORD IS REFUSING TO REPAIR THE VEHICLE UNLESS I ABSORB THE COST. THERE WAS A "CUSTOMER PROGRAM" ISSUED IN JANUARY 2005 AND EXPIRED ON 12/31/05. I DID NOT RECEIVE THE FORM BY MAIL AS I HAD MOVED AND THEY ARE STILL REFUSING TO FIX IT. THEY WANT TO CHARGE ME OVER $1600.00 TO REPAIR MY VEHICLE. *JB

I HAVE TWO ISSUES WITH A 2004 FORD EXPLORER. FIRST ISSUE THE SYSTEM THAT NOTIFIES TIRE PRESSURE HAS FAILED MULTIPLE TIMES. THE INDICATOR LIGHTS GO ON OR OFF WHEN THE TIRES ARE PROPERLY INFLATED OR NOT PROPERLY INFLATED. VEHICLE IS STILL UNDER ORIGINAL WARRANTY. DEALERSHIP WILL NOT FIX OR CHECK THE SENSORS ASSOCIATED WITH THIS AREA THEY CAN NOT RECREATE THE ISSUE. I HAVE DOCUMENTATION FROM PASSENGERS AND ANOTHER TIRE COMPANY OF THE ISSUE HAPPENING. SECOND ISSUE. 2004 FORD EXPLORER STALLED WHILE TURNING BRAKING AND STEERING LOCKED UP. IDENTICAL REACTION AS TO THE PROBLEM STATED IN THE FAILURE OF THE CAMSHAFT POSITION SENSOR IN OTHER VEHICLES FROM FORD THAT IS BEING INVESTIGATED. *NM

REPEATED REAR END HOUSING FAILURES. JAN 06 VEHICLE WAS TAKEN TO THE DEALERSHIP FOR WHINING IN REAR END, "CLUNK" NOISE WHEN SHIFTING TO REVERSE, HESITANT TRANSMISSION, AND HARD TO SHIFT BETWEEN DRIVE, PARK AND REVERSE. REAR END FROM FACTORY WAS FOUND TO BE EXTENSIVELY DAMAGED AND CRACKED DUE TO BROKEN CLIP PRESENT IN REAR END FOUND WHEN IT WAS BEING REMOVED. REAR END WAS REPLACED FOR WHINING NOISE. 2 WEEKS LATER, CAR WAS TAKEN BACK TO DEALERSHIP BECAUSE IT WAS LEAKING REAR END GEAR OIL. I WAS TOLD THIS WAS OVERRUN AND WAS OK. 4 WEEKS LATER THE REAR END OIL PUDDLED IN MY GARAGE AND THE VEHICLE WAS TOWED TO THE DEALERSHIP. ONCE AGAIN THE WHOLE REAR END HOUSING WAS REPLACED. WE I PICKED UP THE VEHICLE AFTER OVER 3 WEEKS IN THE REPAIR SHOP, I ONLY DROVE 24 MILES AND THE REAR END BEGAN TO LEAK GEAR OIL AGAIN. ALSO THE MUFFLER WAS CHERRY RED AND EXTREMELY HOT WHEN THE CAR WAS RETURNED TO THE DEALERSHIP LAST WEEK. THE TECHNICIANS WERE PUZZLED DUE TO THE FACT THAT THE CATALYTIC CONVERTER WAS COOL, BUT THE MUFFLER BURNING HOT WITH CHARRED SPOTS PRESENT. THE TRANSMISSION HAS ALSO BEEN A PROBLEM, ESPECIALLY IN REVERSE. THE TRANSMISSION HESITATES WHEN ENGAGES AND CLUNKS INTO GEAR. THE SOLENOID WAS REPLACED TO FIX THIS PROBLEM BUT THE CAR HAS NOT BEEN OUT OF THE REPAIR SHOP LONG ENOUGH TO SEE IF THE TRANSMISSION IS FIXED. THIS VEHICLE HAS BEEN IN THE REPAIR SHOP 37 DAYS SINCE JAN 1 2006. AT THIS POINT, THE REAR END COULD LOCK UP DUE TO CONSTANT LEAKING OF OIL AND THE EXTREMELY HOT MUFFLER

DT*: THE CONTACT STATED INTERMITTENTLY THE VEHICLE STALLS WHILE RELEASING THE ACCELERATOR PEDAL AT 20-4 0MPH. NO WARNING LIGHTS HAVE ILLUMINATED. AFTER STALLING THE VEHICLE WILL RESTART, SURGE AND STALL AGAIN. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOUR TIMES. THE LAST VISIT TO THE DEALERSHIP THE ELEMENT, FILTER, COMPLETE MODULE ENGINE, THE KEY WAS REPROGRAMMED AND THE COOL RETURN WAS REPLACED. THE NEXT TIME THE VEHICLE WAS DRIVEN AFTER THE REPAIRS WERE PERFORMED THE VEHICLE STALLED WHILE CROSSING A RAIL ROAD TRACK. THE VEHICLE HAS STALLED A TOTAL OF FIVE TIMES. IT WAS TOWED TO THE DEALERSHIP FOUR OF THE FIVE TIMES. THE MANUFACTURER HAS BEEN ALERTED. THE FUEL PUMP WAS REPLACED. UPDATED 05/02/06. *JB

TRANSMISSION IS SLIPPING WHEN CHANGING GEARS, ESPECIALLY WHEN PUTTING THE VEHICLE IN REVERSE. SOMETIMES TAKES SEVERAL SECONDS FOR THE VEHICLE TO GO IN TO REVERSE.

DT*:THE CONTACT STATED THAT THE BATTERY ON THE VEHICLE RAN OUT DUE TO THE DRIVER LEAVING THE LIGHTS ON OVERNIGHT. HOWEVER, WHEN THE VEHICLE WAS GIVEN A JUMP-START, ALL THE DASHBOARD LIGHTS CAME ON, BUT THE MOTOR DID NOT START. THE BATTERY WAS REPLACED WITH A SEMI-USED BATTERY, AND THE VEHICLE STILL DID NOT START. NO MECHANIC WAS CONSULTED.

DT*: THE CONTACT STATED WHILE PLACING THE VEHICLE INTO REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE TRANSMISSION JUMPS INTO REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER COULD NOT DUPLICATE THE PROBLEM.

2004 FORD EXPLORER PURCHASED NEW, EXPERIENCED TRANSMISSION ISSUES VERY QUICKLY, HARD ENGAGEMENT INTO REVERSE, CLUNKING WHEN DOWNSHIFTING, CAR LURCHES UPON ACCELERATION DURING A SLOW TURN. I HAVE HAD INTO DEALERSHIP 5 TIMES, BEGINNING 1 YEAR AGO AT 10,000 MILES. RECALL ADDITIVE PUT IN 1ST TIME, 2ND TIME AT 15,000 MILES I LOST THE ENTIRE RIGHT RACK AND PINION WHILE DRIVING (WOULD NOT STEER TO THE RIGHT), THEY TOLD ME AFTER REPAIR, THE TRANSMISSION PROBLEM WAS ALSO GONE. 3RD TIME THEY PUT IN A QT. OF TRANSMISSION FLUID. 4TH TIME THEY REPLACED THE SOLENOID. 5TH TIME I REQUESTED BUY-BACK. THEIR TRANSMISSION TECH GUY WENT WITH ME, HE OBSERVED THE PROBLEM; HAPPENED MULTIPLE TIMES. THEY DID NOT KEEP VEHICLE AT THAT TIME. ONE MONTH LATER AFTER I HAD TO KEEP CALLING BACK THEY TOOK THE VEHICLE IN AGAIN AND THIS TIME THEY ADDED ANOTHER ADDITIVE AND REPROGRAMMED THE PCM. THEY ALSO HAD TO REPAIR THE TRANSMISSION INDICATOR CABLE, IT TOLD ME I WAS IN REVERSE WHEN I WAS IN PARK. PICKED UP CAR TODAY, THEY TOLD ME IT SHIFTED GREAT NOW, AND THEY WOULD GIVE ME AN EXTENDED 5 YR. 75,000 MILE WARRANTY. I DECLINED, STATED I WANTED A BUY-BACK. WHILE DRIVING HOME, THE CAR ONCE AGAIN CLUNKED WHILE DECELERATING AND ALSO WHILE ACCELERATING INTO A TURN. I HAVE FILED WITH THE BBB AUTO LINE.

2004 FORD EXPLORER - TRANSMISSION DELAYS ENGAGEMENT OF REVERSE AND DRIVE. FORD DEALERSHIP REPLACED SOLENOID. PROBLEM RETURNED WITHIN 9 MONTHS. THE VEHICLE IS OUT OF WARRANTY NOW AND THE FORD DEALERSHIP DIAGNOSED A $975 REPAIR INCLUDING THE REPLACEMENT OF THE SOLENOID. *JB

VEHICLE REAR-END WHINE. *NM

5 MONTHS AFTER PURCHASING CAR NEW IN 8/04 IT WOULD NOT START(1/05) ;WAS ABLE TO RESET FUEL PUMP SHUT-OFF SWITCH AND START CAR. DEALER (MUZI FORD, NEEDHAM, MASS.)EXAMINED CAR AND FOUND NOTHING. IN 2/05 CAR WOULD NOT START,COULD NOT RESET FUEL PUMP SHUT OFF SWITCH; DEALER REPLACED IT. IN 4/05 SAME PROBLEM OCCURRED AND DEALER REPLACED SWITCH , STATING IT WAS 'BURNED OUT'.IN 2/06 IDENTICAL PROBLEM OCCURRED AND BOTH SWITCH AND COMPUTER WERE REPLACED BY DEALER. FUEL PUMP SHUT-OFF SWITCH HAS BEEN REPLACED THREE TIMES AT THIS POINT. THE CAR IS A 2004 FORD EXPLORER XLS.*JB

TRANSMISSION SLAMS INTO REVERSE FROM PARK - WARRANTY WORK PERFORMED AT DEALER 02/05 FORD CONSUMER RELATIONS CAMPAIGN TO ADDRESS PROBLEM FROM MANUFACTURER INCORRECT FLUID ADDED AT ASSEMBLY PLANT 04/05 02/06 TRANSMISSION HAS STARTED SAME BEHAVIOR BEFORE - FORD TECH'S ADMIT TO PROBLEM BUT CAN NOT RESOLVE - TRANSMISSION STILL SLAMMING INTO REVERSE AFTER DEALER COMPUTER UPDATE - OBVIOUS DEFECT FROM DEALER AS THOUSANDS OF COMPLAINTS ON THE WEB FOR SAME ISSUE POSSIBLE SAFETY HAZARD SHOULD A CHILD BE WALKING BEHIND VEHICLE OR ANYONE FOR THAT MATTER. *NM

2004 EXPLORER HAS STALLED SEVERAL TIMES WITHOUT ANY WARNING. RESTARTS FINE. SEEMS TO BE WITH CRUISE ON AND GOING DOWN HILL AT SPEEDS BETWEEN 30 AND 40. HAS BEEN TO DEALERSHIP 3 TIMES AND THEY SAY THEY CAN'T DUPLICATE. HAVE CALLED FORD THEY SAY TAKE TO DEALERSHP. SEE SEVERAL OF SAME COMPLAINTS ON YOUR SITE. VERY DANGEROUS. HAS HAPPENED NUMEROUS TIMES DON'T KNOW WHAT TO PUT FOR INCIDENT DATE. *JB

DT*: THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY THE VEHICLE STARTED SWAYING AS IF IT WERE IN A LOT OF WIND. TWO DAYS LATER THE VEHICLE WAS TAKEN TO THE DEALERSHIP. UPON INSPECTION, THE MECHANICS DISCOVERED THE REAR TIE ROD ENDS WERE PACKED WITH MUD CAUSING THE TIE RODS TO CORRODE AND RUST. THE TIE ROD ENDS WERE REPLACED. THE DEALERSHIP EXPLAINED TO THE CONTACT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS ALERTED.

. 3- NOW IT HAS ACTUALLY BEGAN TO DIE INSTEAD OF JUST STALLING AND HESITATING. NOW THEY ADVISE ITS THE THROTTLE SENSOR. IN ALL 3 CASES - WHEN PUTTING THE CAR IN REVERSE THERE IS ALWAYS A HESITATION, THEN IT WILL JERK HARD INTO REVERSE. WHEN SLOWING DOWN AT A STOP SIGN OR RED LIGHT THERE WILL BE ANOTHER BANGING NOISE COMING FROM THE TRANSMISSION. WHEN PUTTING THE CAR IN DRIVE FROM THE REVERSE THERE IS ALWAYS A DELAY THEN WILL JERK IN FORWARD DRIVE. NOW THE LITTLE WRENCH COMES ON AND THE CHECK ENGINE LIGHT COMES ON, WHEN DRIVING DOWN THE HIGHWAY THE CAR WILL DIE FOR NO APPARENT REASON, WHEN THIS HAPPENS I CAN NOT DO ANYTHING!!!! WHEN IS THIS GOING TO BE FIXED? FORD WAITING ON SOMEONE TO GET KILLED FIRST? I HAVE ALMOST CAUSED TWO WRECKS WITH MY CAR STALLING OUT ON THE HIGHWAY, AS YOU CAN IMAGINE GOING FROM 65 MPH AND THEN DIE WITHOUT A WARNING AND WHAT AM I TO DO WITH THE TRAFFIC BEHIND ME? THIS IS SERIOUS!! I TOOK MY CAR IN AND HAD IT HOOKED UP TO THE MACHINE TO READ WHAT WAS GOING ON AND THE MECHANIC SHOULD ME THAT THE CAR WOULD READ NOTHING ON ANY OF THEIR MACHINES! THE CONSUMERS NEED YOUR HELP! WE HAVE THESE NEW (2004) VEHICLES THAT ARE DANGEROUS AND WE SHOULD NOT BE HAVING TO PAY FOR A LEMON. FORD MOTOR COMPANY HAD TO KNOW WHEN THIS HAPPEN IN THEIR PLANT AND SHOULD HAVE NOT SOLD THESE CARS!!!! PLEASE HELP AND ISSUE A RECALL, THANK YOU FOR ALL OF YOUR HELP. *JB

PURCHASED MY 2004 EXPLORER IN FEBRUARY '04. AT APPROXIMATELY 20,000 MILES THE VEHICLE BEGAN HAVING A DELAYED ENGAGEMENT INTO REVERSE WHICH WAS HARSH AND CAUSED THE VEHICLE TO JOLT REARWARD. BROUGHT TO DEALER AND IT WAS FIXED. VEHICLE OPERATED NORMALLY UNTIL RECENTLY WHEN THE PROBLEM BEGAN AGAIN. VEHICLE NOW HAS 40,000 MILES. SEEMS THIS MAY BE A RECURRING PROBLEM. TRANSMISSION PERFORMANCE IS ALSO POOR AS THIS PROBLEM EXHIBITS ITSELF, ESPECIALLY NOTED WHEN TRANSMISSION DOWNSHIFTS. DOWNSHIFTING FROM 2ND TO 1ST IS VERY HARSH. IS THIS GOING TO BE INVESTIGATED? IT SEEMS A PRELIMINARY EVALUATION SHOULD BE LAUNCHED BY GIVEN THE VOLUME OF COMPLAINTS OF THIS EXACT NATURE. *NM