2004 Ford Explorer complaints

I PURCHASED MY 2004 EXPLORER AND AT ABOUT 36,000 MILES I HAD TO BRING THE VEHICLE IN TO HAVE THE WHEEL BEARINGS REPLACED. NOW AT 65,000 MILES ONCE AGAIN THE WHEEL BEARINGS ARE GOING BAD. I HAVE NEVER OWNED NOR HAVE I EVER HEARD OF A VEHICLE WHERE THE WHEEL BEARINGS ONLY LASTING ABOUT 30,000 TO 40,000 MILES. THE FIRST TIME THE DEALER REPLACED THE BEARINGS HOWEVER THIS TIME THE VEHICLE IS NOT UNDER WARRANTY. TO BUY A NEW VEHICLE AND HAVE TO REPLACE THE WHEEL BEARINGS EVERY 30,000 TO 40,000 MILES IS NOT ACCEPTABLE. *TR

2004 FORD EXPLORER'S REAR HATCH/TAILGATE HINGES BROKE. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE GLASS ON THE REAR HATCH DOOR HAS CRACKED AND THE CONTACT FEELS THAT IT MAY SHATTER AT ANY MOMENT WHILE DRIVING. THE DEALER STATED THAT IT IS NOT A DEFECT AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 49,000.

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 40 MPH, ALL OF THE WARNING INDICATOR LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE SPEEDOMETER AND TACHOMETER MALFUNCTIONED AND THE HEADLIGHTS DIMMED. THE DEALER INSTALLED A WIRE HARNESS, CLUSTER, AND PCM; HOWEVER, THE FAILURE CONTINUED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 66,000.

TOOK CAR BACK TO THE DEALER I PURCHASED IT FROM, COMPLAINED OF A ROUGH SHIFT INTO REVERSE, TECHNICIAN SAID NORMAL WITH THIS TRANSMISSION, TOOK IT TO ANOTHER DEALER IN CITY WHERE I WORK THEY FOUND THE PROBLEM TO BE A SOLENOID IN THE TRANSMISSION AND IT WAS REPAIRED UNDER WARRANTY. 20000 MILES LATER AND 18 MONTHS LATER THE SAME PROBLEM DIAGNOSED, NOT IN WARRANTY ANY LONGER I CONTACTED FORD AND THEY GAVE ME A DECISION THAT THERE WAS NOTHING THEY COULD DO FOR ME. THIS SAME PROBLEM APPEARS AT LEASE 3 TIMES ON YOUR WEBSITE AS SERVICE BULLETINS. *TR

A LARGE CRACK HAS FORMED ON THE REAR LIFT GATE PANEL RIGHT NEXT TO THE FORD EMBLEM. THE CRACK RUNS VERTICALLY AND RUNS THE LENGTH OF THE PANEL WHICH IS SEVERAL INCHES. THIS CRACK IS NOT DUE TO ANY PHYSICAL DAMAGE AND APPEARS TO EXPAND/CONTRACT IN DIFFERENT OUTDOOR TEMPERATURES. THIS PANEL SUPPORTS THE GLASS IN THE REAR LIFT GATE. *TR

DRIVING VEHICLE, STOPPED, PUT VEHICLE IN PARK, GOT OUT OF VEHICLE BRIEFLY , GOT BACK IN VEHICLE, PULLED ON GEAR SHIFT LEAVER TO PUT IN DRIVE WOULD NOT GO IN DRIVE OR ANY OTHER GEAR, PRNDL LEAVER BROKE OFF, COULD NOT REMOVE KEY, COULD SHUT OFF THE MOTOR, HAD TO HAVE VEHICLE TOWED TO FORD DEALER FOR REPAIRS. TOTAL COST OF REPAIR $1,501.19. I DID NOT BY THIS VEHICLE FROM OURISMAN FORD. I BOUGHT IT FROM A PRIVATE OWNER. *TR

CRACKED PANEL BELOW THE REAR WINDOW. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE'S SPEED DECREASED DRAMATICALLY. ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THEN THE ENGINE STALLED. TWO MINUTES LATER, THE VEHICLE RESTARTED AUTOMATICALLY. THREE WEEKS LATER, THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VEHICLE HAS NOT BEEN REPAIRED. CURRENT AND FAILURE MILEAGES WERE 54,325. UPDATED 03-05-08 *BF

IN ORDER TO MOVE THE SHIFT LEVER INTO THE PARK POSITION, IT IS NECESSARY TO PUSH THE LEVER UP, LET IT RETURN DOWN A SHORT BIT, AND THEN PUT IT INTO PARK. THE LEVER WANTS TO STOP HALF WAY. THIS IS A SAFETY HAZARD BECAUSE THE VEHICLE MAY RETURN TO REVERSE WITHOUT ACTUALLY BEING IN THE PARK POSITION. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT NOTICED A CRACK ON THE REAR HATCH OF THE LIFTGATE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE IS A COMMON OCCURRENCE. AS OF DECEMBER 4, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE MANUFACTURER OFFERED RESTITUTION OF $150; HOWEVER, THE CONTACT DECLINED THE OFFER. THE FAILURE MILEAGE WAS 27,846 AND CURRENT MILEAGE WAS 27,946. UPDATED 01-11-08. *KB THE CONSUMER STATED THE COST OF REPAIRS SHOULD NOT BE PASSED ONTO THE CONSUMER. UPDATED 12/31/07 *TR

A CRACK HAS APPEARED IN THE PLASTIC PANEL BELOW THE WINDOW ON THE REAR LIFT GATE. IT EXTENDS FROM TOP TO BOTTOM JUST LEFT OF THROUGH FORD EMBLEM. IT HAS NOT BEEN HIT OR DAMAGED IN ANY WAY. IT SPLIT ON ITS OWN. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE ACCELERATING FROM A STOP OR ATTEMPTING TO MAKE A RIGHT OR LEFT TURN AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AS IF SOMETHING WAS RUBBING IN THE REAR. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE REGARDING THIS FAILURE. THE DEALER IS CURRENTLY STATING THAT THE VEHICLE HAS REAR SUSPENSION FAILURE IN THE CLUTCH PACK. THE VEHICLE HAS A TSB 06-4-4 FOR THIS FAILURE. THE CURRENT MILEAGE WAS 79,900 AND FAILURE MILEAGE WAS 23.

REAR HATCH WINDOW DROPPED OFF HINGES. *TR

THE HEATERS BLENDING DOOR IS BROKEN SO THE AIR FLOW WILL NOT BE REDIRECTED. IT IS CURRENTLY IN THE DASHBOARD SETTING AND I AM UNABLE TO REDIRECT AIR FLOW TO THE DEFROSTER. THE DEALERSHIP WANTED $1500 TO REPLACE THE HEATER BECAUSE THE BROKEN PART IS MOLDED ONTO THE HEATING ELEMENT AND THEY NEED TO REMOVE THE ENTIRE DASHBOARD. I SEARCHED FOR SIMILAR COMPLAINTS, AND FORDS VEHICLES HAVE A LONG HISTORY OF BLENDING DOOR PROBLEMS. NOT BEING ABLE TO REDIRECT THE AIR FLOW IS EXTREMELY DANGEROUS, ESPECIALLY DURING THE WINTER MONTHS. *TR

2004 FORD EXPLORER LIMITED-OWNED SUV FOR 38K BEEN IN SHOP REPEATEDLY-FROM MINOR TO MAJOR THINGS. SUV IS A $ 34,000 TURD. CURRENTLY NEEDING TO GO BACK TO SHOP FOR MULTIPLE REPAIRS. THE DAY OUR WARRANTY EXPIRES CAR IS GONE. *TR

I HAVE A CRACK ON THE REAR LIFT GATE OF MY 2004 FORD EXPLORER. IT RUNS VERTICALLY FROM UNDER THE WINDOW, AROUND THE LEFT SIDE OF EMBLEM, TO THE BOTTOM OF PANEL. I UNDERSTAND THAT THIS IS A COMMON DESIGN FLAW. I HAD THIS REPAIRED ONCE ALREADY IN SEPTEMBER 2006. THIS IS THE 2ND OCCURRENCE AND FORD IS NOT REPAIRING IT UNDER WARRANTY, BECAUSE MY 12 MONTH PERIOD ENDED 6 WEEKS AGO. I FEEL THIS NEEDS TO BE RECTIFIED, AS IT IS A 2ND OCCURRENCE AND OBVIOUSLY A MANUFACTURER FLAW. *TR

REAR AXLE NOISE/WHINING. *TR

BUBBLING AND BLISTERING OF THE PAINT FROM THE HOOD OF 2004 FORD EXPLORER. *TR

THE REAR WINDOW LIFTGATE HINGE ON MY 2004 FORD EXPLORER FRACTURED. THIS WAS OBVIOUSLY A DEFECTIVE HINGE IN THAT IT SHOULDN'T HAVE WORN OUT LIKE IT DID. I HAD TO BRING IT TO THE DEALER WHO REPLACED BOTH HINGES FOR APPROX $165. THEY TOLD ME THERE WAS A RECALL FOR THIS SAME PROBLEM FOR THE YEARS PRIOR TO MY MODEL YEAR. THEY ALSO SAID THAT THE HINGE WAS THE SAME TYPE THAT WAS FAILING IN THE PRIOR MODEL YEARS. I AM FILING THIS COMPLAINT IN ORDER TO HAVE ANY OF THIS TYPE OF HINGE THAT WAS USED TO BE INCLUDED IN THE RECALL. THE RECALL WAS # 04V442000. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE LIFT GATE FELL OFF THE HINGES WHEN IT WAS BEING CLOSED. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE WITH THE LIFT GATE DISCONNECTED. A MECHANIC STATED THAT IT NEEDED TWO GLASS BRACKETS AND THE HINGES NEEDED TO BE REPLACED. THE REPAIR COST WOULD BE MORE THAN $600 AT THE OWNER'S EXPENSE. THERE WERE NO WARNING SIGNS THAT THE LIFT GATE WAS LOOSE. THE DEALER STATED THAT THERE WAS NO WARRANTY AVAILABLE. THE FUEL SYSTEM WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 45,000. UPDATED 11/14/07

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. AFTER FILLING THE VEHICLE WITH GAS AND DRIVING A FEW MILES, THE FUEL CAP PRESSURE LIGHT ILLUMINATES AND THE ENGINE SHUTS OFF. THE CONTACT HAS TO EXIT THE VEHICLE AND RETIGHTEN THE FILLER CAP, WHICH THEN ALLOWS THE ENGINE TO RESTART. THE FAILURE HAS OCCURRED TWICE WITHIN 3 OR 4 GAS TANK FILL-UPS AND USUALLY WHILE DRIVING 50 MPH. HE HAS NOT YET TAKEN THE VEHICLE TO THE DEALER. FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 29,500. UPDATED 12/12/07 *BF

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS RUNNING, THE VEHICLE ROLLED INTO THE CONTACT'S HOME. WHILE DRIVING TO THE DEALER AT 15 MPH, THE VEHICLE FAILED AND WOULD NOT MOVE. THE VEHICLE WAS PLACED IN EACH GEAR, BUT IT STILL WOULD NOT MOVE AND THE ENGINE REVVED. THE VEHICLE WAS TOWED TO THE DEALER. WHEN IT ARRIVED, THE VEHICLE WAS PLACED IN REVERSE AND DROVE BACKWARDS. WHEN THE GEAR WAS PLACED IN DRIVE, IT DROVE FORWARD. THE MECHANIC STATED THAT THE VEHICLE HAD A DEFECTIVE SHIFT INDICATOR AND IT WAS REPLACED. THE VEHICLE OPERATED NORMALLY WHEN IT WAS TEST DRIVEN. FOUR DAYS LATER, THE FAILURE RECURRED. THE TRANSMISSION IS MAKING NOISES WHEN DRIVING AT ANY SPEED, ESPECIALLY WHEN SHIFTING GEARS. THE VEHICLE IS CURRENTLY BACK AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 51,578. UPDATED 12-12-07. *KB

FOUND A CRACK IN THE LIFTGATE PANEL. NO IMPACT WAS SUFFERED TO THE PANEL. CRACK GOES FROM TOP TO BOTTOM RIGHT THOUGH THE FORD EMBLEM. *TR

OUR 2004 FORD EXPLORER HAS A SIGNIFICANTLY DELAYED RESPONSE WHEN SHIFTING INTO REVERSE. ONCE THE TRANSMISSION ENGAGES THERE IS A LOUD AND HARD "CLUNK". THIS HAPPENS EVERY TIME YOU PUT THE TRUCK IN REVERSE. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE USING THE REMOTE TO OPEN THE REAR WINDOW, THE GLASS HINGE FAILED AND CAUSED THE WINDOW TO FALL FROM THE WINDOW FRAME. THE CONTACT NOTIFIED THE DEALER AND MANUFACTURER AND THEY STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01I010000 (VISIBILITY:GLASS, SIDE/REAR). THE WINDOW HAS YET TO BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 33,500 UPDATED 01/02/08. UPDATED 01/02/08.*LJ

ON MY EXPLORER IT HAS BEEN TO THE DEALER ON 5 OCCASIONS NOW FOR THE TRANSMISSION. DELAYED ENGAGEMENT WHEN GOING FROM REVERSE TO DRIVE, SOMETIMES FEELING AS IF SOMEONE HAS REAR ENDED ME. ON THE FIRST TRIP IN AN ADDITIVE WAS ADDED TO THE TRANSMISSION, SECOND TRIP THE TRANSMISSION SOLENOID PACK WAS REPLACED, THIRD TRIP THE TRANSMISSION SOLENOID PACK WAS REPLACED, FOURTH TRIP THE DEALER COULDN'T REPRODUCE THE PROBLEM AND THE FIFTH TRIP THE PROBLEM COULDN'T BE REPRODUCED. WAS TOLD BY THE DEALER SERVICE MANAGER THAT THIS IS WHAT THE TRANSMISSION IS SUPPOSED TO DO. 1 DAY AFTER GETTING MY EXPLORER BACK SAME ISSUE. I DON'T FEEL THAT THIS VEHICLE IS SAFE TO DRIVE. *JB

2004 FORD EXPLORER EDDIE BAUER. PANEL UNDER TAILGATE CRACKED. CLEAR CRACK FROM TOP TO BOTTOM WHERE FORD EMBLEM IS, APPEARED OVERNIGHT. WAS NOT INVOLVED IN ANY ACCIDENT. 53,385 MILES *JB

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35MPH AND CHANGING GEARS, THE TRANSMISSION HESITATED. WHEN REVERSE IS ENGAGED, THERE WAS A DELAY, A HARD NOISE AND DIFFICULT TO SHIFT. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 36,000.

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 20 MPH, THE CONTACT HEARD A HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BEARINGS WERE WORN IN THE RACK AND PINION AND NEEDED TO BE REPLACED. THE REPLACEMENT WOULD COST $400 BECAUSE NO RECALLS WERE AVAILABLE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 54,000 AND FAILURE MILEAGE WAS 52,768.

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. SHE DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE STARTED AND BEGAN TO VIBRATE. SHE THEN PLACED THE VEHICLE IN REVERSE AND HEARD A LOUD CLUNKING NOISE. SHE SMELLED A STRONG GAS ODOR INSIDE THE PASSENGER COMPARTMENT. THE CONTACT LOOKED IN HER REARVIEW MIRROR AND NOTICED A LARGE AMOUNT OF SMOKE COMING FROM THE EXHAUST SYSTEM. SHE PARKED THE VEHICLE AND HAD IT TOWED. SHE THEN NOTICED THAT ALL OF THE RADIATOR FLUID LEAKED OUT. THE MECHANIC STATED THAT THE VALVE FAILED AND DAMAGED THE ENTIRE ENGINE. THE MECHANIC ALSO STATED THAT THE ENGINE NEEDED TO BE REPLACED AND APPEARED TO BE A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 63,000. THE CONSUMER ALSO STATED HAD PROBLEMS PRIOR TO INCIDENT WITH SUN VISOR FALLING OFF, GEAR SHAFT WOULD NOT SHIFT INTO PARK, ENGINE SLUGGISH, AND WHILE USING CRUISE CONTROL VEHICLE WOULD JUST SHUT OFF. UPDATED 10/22/07 *TR

FORD HAS AN OBVIOUS DESIGN FLAW IN THE TRANSMISSION FOR THE 2004 EXPLORER. SIMILAR TO THOUSANDS OF OTHERS,WHEN PUT INTO REVERSE THE VEHICLE HESITATES FOR 5 - 10 SECONDS AND THEN BANGS INTO GEAR WITH A SUDDEN POWER SURGE. WE'VE BARELY MANAGED TO AVOID HITTING THE HOUSE AND OTHER VEHICLES. A "REPAIR" JUST COST US ~$900. FORD CLAIMS NO KNOWLEDGE OF A PROBLEM. WHAT A JOKE! *JB

2004 FORD EXPLORER 33,663. MILES PANEL UNDER WINDOW OF HATCHBACK HAS CRACKED DOWN THE MIDDLE. AFTER VIEWING THE SAME COMPLAINT FROM OWNERS OF THIS SAME VEHICLE, I DO NOT UNDERSTAND WHY THEIR HAS NOT BEEN A RECALL. *TR

CRACK IN PANEL BELOW REAR WINDOW NEXT TO FORD EMBLEM. BOTH REAR WINDOWS WILL NOT GO UP OR DOWN. *TR

2004 EXPLORER (AUTOMATIC) COLUMN GEAR SHIFT BROKE WHEN SHIFTED INTO REVERSE. PART WAS NOT SOLD SEPARATELY SO HAD TO PURCHASE ENTIRE STEERING COLUMN. ESTIMATE COST OF NEW PART WAS APPROXIMATELY $500. LUCKILY WAS ABLE TO LOCATE USED PART FOR HALF THE COST. REPLACED ONLY THE BROKEN PART WHICH HAS GEAR SHIFT LEVER ATTACHED. *JB

DEVELOPED CRACK IN BACK PANEL UNDER REAR WINDOW ON LIFTGATE. NOTHING TOUCHED IT. CAME OUT ONE MORNING AND FOUND IT THERE. FORD WILL NOT FIX IT WITHOUT ME PAYING $150. I'VE SEEN 200+ COMPLAINTS ON THE INTERNET WITH THE SAME PROBLEM. I BET OVER 50% OF THE EXPLORERS SOLD DO THIS. THIS IS NOT NORMAL.

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. AFTER DRIVING 55 MPH, THE CONTACT NOTICED PAINT CHIPPING ON THE HOOD OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY AND ADVISED HER TO REPAIR IT HERSELF. SHE TOOK THE VEHICLE TO A MECHANIC AND HE STATED THAT THE FAILURE WAS A MANUFACTURER DEFECT AND SHE SHOULD NOT HAVE TO PAY FOR THE PAINT JOB. THE CURRENT AND FAILURE MILEAGES WERE 46,500.

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED AFTER IT HAD BEEN SERVICED FOR A RECALL ON THE TRANSMISSION. SHE PLACED THE VEHICLE IN REVERSE AND FIVE SECONDS LATER IT JERKED BACKWARDS. THE CONTACT EXPERIENCED THE SAME FAILURE NUMEROUS TIMES. THE VEHICLE WAS RETURNED TO THE DEALER FOR INSPECTION. THE CURRENT MILEAGE WAS 48,500 AND FAILURE MILEAGE WAS 15,000.

BRAKE SYSTEM ISSUES, 2004 FORD EXPLORER. BRAKING SYSTEMS MAKES A SIGNIFICANT BUMP AND NOISE WHEN APPLYING BRAKES. *JB

2004 FORD EXPLORER. WHEN PUTTING INTO REVERSE, VEHICLE BANGS, YOU CAN HEAR AND FEEL IT. WAS IN SHOP, AND FFOUND NOTHING WRONG. OCCURRED OCCAISIONALLY, NOW ALOT! NOW MY TRANSMISSION IS LEAKING FLUID. MY WARRANTY RAN OUT 5,000 MILES AGO. I DON'T THINK THIS IS NORMAL IN A NEWER CAR.

Y 2004 EXPLORER (BOUGHT IN NOV. 2004) HAS THE SAME PROBLEM WITH THE CRACK IN THE PANEL BELOW THE LIFTGATE WINDOW. THE CRACK JUST MIRACULOUSLY APPEARED ABOUT THREE WEEKS AGO. THE CRACK STARTS RIGHT BELOW THE WINDOW THEN CURVES AROUND THE RIGHT SIDE OF THE FORD LOGO BEFORE TRAVELING STRAIGHT DOWN AGAIN FOR ANOTHER 3-4 INCHES. THE DEALER STATED IT WAS NOT COVERED BY MY WARRANTY. I HAVE NOTICED A FEW OTHER EXPLORERS AROUND TOWN WITH THE SAME ISSUE. I SEARCHED THE WEB A FOUND THE SAME ISSUE AS WELL. *JB

ON FRIDAY, AUGUST 24, 2007, I WAS ATTEMPTING TO BACK OUT OF A DRIVEWAY. I PUT MY FOOT ON THE BRAKE, STARTED MY 2004 FORD EXPLORER AND BEGAN SHIFTING THE GEAR OUT OF PARK INTO REVERSE WHEN THE SHIFT BROKE. I COULD NOT DO ANYTHING, THE ENGINE WOULDN'T TURN OVER OR ANYTHING. SINCE IT WAS LATE FRIDAY, I LEFT THE SUV PARKED UNTIL SATURDAY, THE NEXT MORNING, WHEN I HAD IT TOWED TO DOUG STANLEY FORD IN DESOTO, TEXAS, WHERE I PURCHASED THE VEHICLE. A SERVICE TECHNICIAN TOLD ME THEY WOULD HAVE TO ORDER A NEEDED PART TO REPAIR THE SUV. HE SAID HE THOUGHT THEY'D RECEIVE THE PART BY MONDAY OR TUESDAY. ON MONDAY, HE TOLD ME THEY WOULDN'T GET IT UNTIL NOVEMBER 12. HE SAID THAT HE'D CALLED ALL AROUND AND HAD TO GET THE PART FROM THE MANUFACTURER. I CHECKED ONLINE AND OTHERS HAVE EXPERIENCED THIS VERY SAME PROBLEM. I AM THANKFUL I WASN'T SOMEWHERE FAR FROM HOME WHEN THIS HAPPENED. I HAVE A NEW BABY AND NEED RELIABLE TRANSPORTATION. I HAVE NEVER HEARD OF A DEALERSHIP NEEDING 2 MONTHS TO GET A PART. I TRULY THINK THIS IS A SERIOUS DEFECT THAT COULD EVENTUALLY GET SOMEONE HURT.

TL*THE CONTACT OWNS A 2004 FORD EXPLORER WITH BF GOODRICH RUGGED TRAIL T/A (TIRE SIZE 245/65R17). SHE NOTICED THE TREAD ON THREE OF THE TIRES BEGAN TO SEPARATE. THE DEALER ADVISED THE CONTACT TO TAKE THE TIRES TO BF GOODRICH. THE TIRE MANUFACTURER STATED THAT TIRE ROT CAUSED THE TREAD TO SEPARATE. THE FAILURE AND CURRENT MILEAGES WERE 24,650. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT FELT THE TREAD SHOULD NOT HAVE SEPARATED AT 24,650 MILES.

FORD EXPLORER 2004, BACK TAILGATE WINDOW FELL OFF VEHICLE. THERE WAS A RECALL FOR THE 2003, FORD REFUSES TO PAY FOR REPAIR, CLAIMING THAT THEY HAVEN'T HAD ENOUGH COMPLAINTS TO WARRANT AN ADDITIONAL RECALL. THIS BACK WINDSHIELD FELL OFF THE VEHICLE INTO MY HUSBANDS HANDS. THANK GOD MY CHILDREN WEREN'T THE IN THE WAY OR INJURED. THIS RECALL OF THE 2003, TO PLACE ON SEPTEMBER 13,2004, WELL AFTER MY VEHICLE WAS MADE AND PURCHASED. I FEAR FOR THE OWNERS OF THIS $35,000.00 VEHICLE, AND WHAT MAY HAPPEN WHILE FORD DRAGS THEIR FEET WITH THIS RECALL. I IS SOMEWHAT APPARENT THAT THE SAME HINGES WERE USED ON THIS VEHICLE AS THE 2003. PLEASE LET THE PUBLIC KNOW. THANKS. *JB

OUR 2004 FORD EXPLORER HAS A SIGNIFICANTLY DELAYED RESPONSE WHEN SHIFTING INTO REVERSE. ONCE THE TRANSMISSION ENGAGES THERE IS A LOUD AND HARD "CLUNK". THE DEALERSHIP HAS DIAGNOSED FAILURE OF THE TRANSMISSION SOLENOID AND ESTIMATES THIS REPAIR WILL COST ~$900. *JB

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SHUT OFF COMPLETELY. THE CONTACT WAS ABLE TO PULL OFF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE HAS NOT BEEN TO THE DEALER. THE CURRENT MILEAGE WAS 33,300 AND FAILURE MILEAGE WAS 32,900.

MULTIPLE PROBLEMS WITH MY EXPLORER. WHEN SHIFTING INTO REVERSE CAR JOLTS WITH A CLUNKING NOISE. ABS LIGHT IS ON AND 4X4 HIGH LIGHT FLASHES. SERVICE ENGINE LIGHT ON BUT NO HOSE LEAKS CAN BE FOUND. WRENCH LIGHT COMES ON EVEN AFTER TPS REPLACEMENT SUGGESTED BY OBD-II. VERY UNHAPPY WITH THIS VEHICLE. I HAVE OWNED 7 FORDS, THIS IS THE WORST I HAVE OWNED. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 30-40 MPH, THE ENGINE STALLS AND THE BRAKES FAIL WITHOUT WARNING. THE DEALER SUGGESTED THAT THE THROTTLE BODY COULD BE THE CAUSE OF FAILURE. THE CONTACT STATED THAT WHENEVER THE COAST BUTTON IS PRESSED, THE ENGINE SHUTS DOWN COMPLETELY. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 81,000.

AT 50,000 MY 2004 FORD EXPLORER XLT STARTED HAVING TRANSMISSION PROBLEMS. IT DOES A SLAMMING WHEN PUTTING INTO REVERSE. THE BRAKE HAS TO BE PUSHED ALL THE WAY TO FLOOR TO KEEP THE VEHICLE FROM LURCHING INTO ANYONE OR ANYTHING. IT ALSO HAS A SLIPPING AND JERKING WHEN THE VEHICLE SHIFTS INTO 2ND AND AGAIN WHEN IT SHIFTS INTO 3RD. I AM NOT THE ONLY PERSON WITH THIS ISSUE.*JB

I HAVE TAKEN MY FORD EXPLORER (2004 XLT V8 4WD) TO THE DEALERSHIP FOUR TIMES TO HAVE THE DIFFERENTIAL FLUID THAT IS LEAKING FIXED. I HAVE SPENT ABOUT $800 GETTING IT FIXED, NOT TO MENTION THE GAS THAT IT TAKES TO GET THERE AND BACK AND EACH TIME I PULL IN MY DRIVEWAY AND LOOK OUT TO SEE IT STILL LEAKING. AFTER THE SECOND TIME THAT I TOOK MY VEHICLE TO THE DEALERSHIP, THE SERVICE DEPARTMENT LADY TOLD ME THAT THEY DIDN'T KNOW WHY IT WAS LEAKING AND THAT THEY WERE GOING TO HAVE TO CONTACT FORD TO SEE IF IT WAS A RECURRING PROBLEM--AND OF COURSE IT IS---AND THEY HAD TO ORDER A DIFFERENT PART (THAT IS STILL NOT WORKING) TO FIX IT. COULDN'T THEY HAVE KNOWN THAT IN THE BEGINNING? NOW THEY ARE TELLING ME THAT IF THIS DOESN'T WORK THEY ARE JUST GOING TO HAVE TO REPLACE THE AXLES. I HAVE READ ON SEVERAL WEBSITES THAT THIS IS A PROBLEM THAT FORD IS NOT WILLING TO DO ANYTHING ABOUT. I WILL NO LONGER BE A FORD CUSTOMER DUE TO THIS. THANK YOU FORD FOR WASTING MY TIME AND MY MONEY! *TR