OK WE WERE DRIVING PULLED OUT AND IT DID NOT SHIFT TO SECOND GEAR AND CARS WERE COMING UP AND HONKING HORN IT TAKES CAR A LONG TIME TO SWITCH TO 2ND GEAR AT LIGHT AND THIS IS VERY DANGEROUS CAN GET HIT. THE O/D LIGHT FLASHES CAUSING SERVICE ENGINE LIGHT TO COME ON. TRANSMISSION WAS SERVICED AND I WAS TOLD IT WAS A FORD ISSUE WITH THESE TRANSMISSION FORD WAS NOT SUCCESSFUL AT HELPING THEIR NEEDS TO BE A RECALL ON THESE TRANSMISSION THEY ARE VERY DANGEROUS AND THE CUSTOMER IS CONSTANTLY PAYING THE PRICE ON THESE VEHICLES. *TR
2003 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT NOTICED A LARGE FRACTURE UNDER THE REAR LIFTGATE GLASS NEAR THE MANUFACTURING EMBLEM. THE FRACTURE WAS APPROXIMATELY SIX INCHES LONG. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
CHECK TRANSMISSION INDICATOR ON IN INFORMATION CENTER AND OVERDRIVE LIGHT ON. GRINDING NOISE FROM UNDER VEHICLE. *TR
I WAS DRIVING DOWN TX HWY 190, AND MY O/D LIGHT STARTED FLASHING ON MY 2003 FORD EXPLORER, IT WAS FOUND THAT THE SHIFT SOLENOID PACK WAS GOING OUT, IT WAS AN ELECTRICAL ISSUE WITH THE SOLENOIDS, THE PACK WAS REPLACED AND NOW IT IS DOING IT AGAIN, RAN THE DIAGNOSTICS ON IT AND IT IS THE EXACT SAME PROBLEM, THE SHIFT SOLENOID PACK ELECTRICAL PROBLEM ON A SOLENOID PACK THAT IS BARELY A YEAR OLD AND THE MILEAGE IS NOW AT 201000. *TR
TRANSMISSION FAILURE. *TR
ALTHOUGH THIS DEFECT DID NOT CAUSE AN ACCIDENT OR INJURY, THE POTENTIAL WAS THERE FOR SERIOUS DAMAGE TO THIS OR FOLLOWING VEHICLES. SPECIFICALLY, THE DEFECT WAS THE REAR STRUT/SPRING ASSEMBLIES I.E. BROKEN AND SHIFTED COIL SPRING. AS THIS PART SITS CLOSE TO THE FUEL TANK, THE PIECE OF SPRING THAT BROKE OFF COULD HAVE EASILY PUNCTURED THE FUEL TANK RESULTING IN POSSIBLE FIRE. IT COULD ALSO HAVE WEDGED AGAINST A BRAKE LINE, THUS CAUSING A BRAKE FAILURE AND/OR SUSPENSION FAILURE/MISALIGNMENT CAUSING LOSS OF CONTROL AND AN ACCIDENT. IN ADDITION, IF THE PIECE OF SPRING, WEIGHING ABOUT THREE (3) POUNDS HAD FALLEN OUT, IT COULD HAVE CAUSED SEVERE DAMAGE TO A FOLLOWING VEHICLE OR IT'S OPERATOR HAD IT BOUNCED UP AND PENETRATED A WINDSHIELD. THE REASON FOR THE LAPSE IN TIME IN MY REPORTING THIS CONDITION IS BECAUSE I THOUGHT PERHAPS IT WAS JUST A ONE TIME ISOLATED FAILURE TO MY VEHICLE. HOWEVER, IN TALKING TO OTHER FORD EXPLORER OWNERS, AS WELL AS SEVERAL AUTO REPAIR SHOPS, I HAVE LEARNED THAT THIS HAS BEEN A COMMON FAILURE ON SIMILAR VEHICLES. IF THIS WAS A SIMPLE REPAIR TO A COMPONENT THAT HAD LITTLE OR NO AFFECT ON THE VEHICLES PERFORMANCE OR DID NOT PRESENT A SAFETY CONDITION, I WOULD HAVE PROBABLY JUST WRITTEN IT OFF TO NORMAL MAINTENANCE AND REPAIR. HOWEVER, WITH MY KNOWLEDGE OF AUTOMOBILES, AND A CONDITION THAT COULD POTENTIALLY CAUSE DAMAGE AS WELL AS PERSONAL INJURY, AS WELL AS BEING A QUITE EXPENSIVE REPAIR, I FELT COMPELLED TO REPORT IT TO THE PROPER PEOPLE WHO PERHAPS HAVE
MY 2003 FORD EXPLORER WHILE GOING DOWN THE ROAD, I STARTED TO NOTICE THAT IT WAS A HARD SHIFT FROM 1ST TO SECOND GEAR, THE RPM WOULD GO TO ALMOST 4000RPM, THEN ALMOST SLAM INTO GEAR. MY O/D LIGHT STARTED FLASHING, AND MY CHECK ENGINE LIGHT CAME ON, WHEN I GOT HOME I RESEARCHED IT ON THE INTERNET AND FOUND THERE ARE NUMEROUS PROBLEMS WITH THE FORD TRANSMISSIONS, AFTER CONTACTING FORD THEY BASICALLY TOLD ME I WAS OUT OF LUCK THEY WOULDN'T HELP,,,, I HAVE BEEN A LOYAL FORD CUSTOMER FOR YEARS AND SO HAS THE REST OF MY FAMILY AND MY BUSINESS USES FORD VEHICLES. SOMEONE NEEDS TO RESEARCH THIS, FORD IS GETTING AWAY WITH A BIG INJUSTICE BY MAKING A SUBSTANDARD TRANSMISSION THAT IS COSTING THEIR CUSTOMS THOUSANDS OF DOLLARS. BUT ALL FORD WILL SAY IS IF THE NHTSA DECIDES TO INVESTIGATE AND SEES ITS A PROBLEM THEN THEY WILL ACT ON IT. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION SHIFTED GEARS INDEPENDENTLY WITH THE ILLUMINATION OF THE OVER DRIVE INDICATOR. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE TRANSMISSION BEGAN TO SLIP GEARS. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE REFUELING, A LARGE AMOUNT OF FUEL SPRAYED OUT OF THE FILLER NECK. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. THE VIN WAS UNAVAILABLE.
WENT TO PUT THE CAR IN PARK AND THE GEAR SHIFT DETACHED FROM THE STEERING WHEEL. KEY WAS STUCK IN THE IGNITION, UNABLE TO PUT THE CAR IN PARK. TOWED IT TO OUR HOUSE WHERE MY UNCLE WAS ABLE TO FIX IT. HAD TO REPLACE THE WHOLE STEERING COLUMN. THE PROBLEM WAS CAUSED BY A WEAK PIECE OF METAL IN THE ALLOY CONNECTING THE GEAR SHIFT TO THE STEERING COLUMN. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE TAILGATE HAD CRACKED UNDERNEATH THE REAR WINDOW. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000 AND CURRENT MILEAGE WAS UNKNOWN. UPDATED 04/18/2013 *JS
BOTH REAR COIL SPRINGS RUSTED THROUGH AND BROKE. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE A/C HEATER BLEND DOOR ACTUATOR. IN ADDITION, THE A/C FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE BLEND DOOR ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 110,000. UPDATED 03/07/13*LJ UPDATED 03/11/2013 *JS
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION FAILED AND THE VEHICLE STOPPED ACCELERATING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE TO RESET THE PROBLEM BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A TRANSMISSION CENTER FOR INSPECTION AND THEY ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 126,000.
TRAVEL APPROXIMATELY 55 MILES PER HOUR SOUTHBOUND ON SR-99 BOTH THE LEFT AND RIGHT SIDE HEAD CURTAIN AIRBAGS DEPLOYED FOR NO REASON WHILE I WAS DRIVING WITH MY 2 YEAR OLD DAUGHTER AND 3 MONTH OLD SON, BOTH IN APPROPRIATE CHILD SAFETY SEATS. THE VEHICLE WAS NOT HIT, I DID NOT SWERVE, NOR STEP ON THE BREAKS. NOTHING OCCURRED IN THE VEHICLE TO WARRANT OR CAUSE THE AIRBAGS TO DEPLOY. THE FORCE OF THE AIRBAGS STRUCK MY HEAD CAUSING HEAD AND NECK PAIN, BUT MORE IMPORTANTLY IT COULD HAVE CAUSED AN ACCIDENT OR EVEN DEATH HAD I SWERVED AND IT CAUSED AN ACCIDENT WITH ANOTHER VEHICLE OR CAUSED MY VEHICLE TO CRASH OUT OF CONTROL. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 -10 MPH OVER A ROAD BUMP, THE HATCH BACK WINDOW DETACHED AND FELL FROM THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND SAW THAT THE HINGES TO THE REAR WINDOW WERE SEVERELY RUSTED, CAUSING THE WINDOW TO DETACH. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS TOO DANGEROUS TO DRIVE AND SHOULD NOT HAVE PASSED STATE INSPECTION. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. THE CURRENT MILEAGE WAS APPROXIMATELY 148,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT GATE WAS FRACTURED NEAR THE WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THEY WOULD LOOK FURTHER INTO THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
VEHICLE TRANSMISSION WILL NOT SHIFT INTO UPPER GEARS. O/D LIGHT BLINKS ON AND OFF. THERE ARE MANY COMPLAINTS ON THIS ISSUE TO FORD. FORD WILL NOT REPAIR OR COMPENSATE OWNERS FOR THIS KNOWN DANGEROUS AND FAULTY TRANSMISSION ISSUE ON MANY 2000-2003 EXPLORER'S. THIS SHOULD BE A RECALL. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FRACTURE IN THE TRIM THAT HELD THE REAR WINDOW IN PLACE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE PART WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000. ...UPDATED 12/17/12 *BF
WHILE I WAS MERGING FROM ONE ROAD TO THE NEXT THE EXPLORER TRANSMISSION FELT LIKE IT POPPED OUT OF GEAR. WHEN I CONTINUED THE TRANSMISSION WOULD NOT CHANGE GEARS WITHOUT ME "FEATHERING" THE GAS. TOOK IT TO A REPAIR SHOP AND HAD TO PAY $2000+ TO REPAIR/REBUILD THE TRANSMISSION. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE LIFT GATE WINDOW DETACHED FROM THE HINGES AND CRACK THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE HINGES NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AND THE DOOR WAS STILL CRACKED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO KEEP THE RECEIPTS IN CASE OF ANOTHER RECALL. THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE HAD DEVELOPED A CRACK ON THE TAILGATE OF THE VEHICLE UNDER THE REAR WINDOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THERE HAD NOT BEEN ENOUGH COMPLAINTS TO ISSUE A RECALL AND REFERRED HER TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
I WAS BACKING UP TO THE GARAGE TO UNLOAD THE STUFF IN THE BACK AND THE CAR MADE A LOUD WHINNING NOISE AND TOOK OFF FAST..I COULDN'T STOP THE TRUCK.. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE LIFT GATE WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE IT WAS FOUND THAT THE HINGE FOR THE LIFTGATE WAS BROKEN. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO INFORMED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V442000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS). THE FAILURE AND CURRENT MILEAGE WAS 110,308.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHEN THE BRAKES WERE DEPRESSED, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT A LUG NUT WAS DETAHCED FROM THE WHEEL WHICH CAUSED THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE LUG NUT WAS SHEERED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE HINGES ON THE BACK LIFT GATE FRACTURED AND ALLOWED THE GLASS TO BECOME DISENGAGED. THE VEHICLE COULD NOT BE DRIVEN. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THE VEHICLE HAD BEEN REPAIRED UNDER THE RECALL NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) 8 YEARS PRIOR AND PROVIDED NO OTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE LIFT GATE HINGES WERE FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 82,000.....UPDATED 10/11/12 *BF UPDATED 10/16/2012 *JS
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRACKETS THAT HOLD THE TIMING CHAIN FRACTURED. AS A RESULT, THE BRACKETS AND VALVE COVER NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS SHE COULD HEAR A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER SIDE HUB ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 120,000.
ALL 4 OF THE WHEEL BEARINGS HAD TO BE REPLACES IN A MATTER OF 5 MONTHS THE REAR WINDOW HAS A CRACK IN THE FIBERGLASS COVERING RIGHT DOWN THE MIDDLE SAID NOT COVERED NOT A HEALTH RISK BUT THE MOLDING IS STILL CRACKED FROM THE BOTTOM OF WINDOW TO THE BOTTOM OF THE MOLDING PIECE BRAKE LIGHTS STAY ON UNTIL U GET BACK IN AND TAP THE BRAKES THEN THE LIGHT SHUTS OFF. *TR
WHEEL BEARINGS WENT OUT ON FRONT RIGHT WHEEL AND BOTH THE REAR WHEELS. I JUST REPLACED MY TRANSMISSION AND NOW I HAVE TO PAY FOR WHEEL BEARINGS WHICH IS NOT CHEAP. I CANNOT BELIEVE FORD DOES NOT ACKNOWLEDGE THIS PROBLEM WITH ALOT OF EXPLORERS. I WOULD NOT EVERY BUY FORD AGAIN. *TR
IT'S THE TRANSMISSION. THE VEHICLE IS HAVING PROBLEMS GOING INTO GEAR AND JERKING. THE TRANSMISSION IS SEALED SO I CAN NOT CHANGE THE FLUID MYSELF EITHER. THERE ARE MANY OTHERS HAVING THE SAME PROBLEM AS I AM HAVING. HOW DO I GO ABOUT GETTING A RECALL ON THE TRANSMISSION? *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THE HINGES FOR THE REAR LIFT GATE FRACTURED. THE CONTACT MENTIONED THAT THE GLASS FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER AND HAD THE HINGES WERE REPLACED. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS) BUT THE VEHICLE WAS NOT INCLUDED SINCE THE RECALL WAS ONLY ISSUED FOR THE 2002 MODEL YEAR EXPLORER. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
DRIVING ON I-26 AT 65 MPH. TOOK FOOT OFF GAS, CAR CONTINUED AT 65, DID NOT HAVE THE CRUISE CONTROL ON. I PRESSED BRAKE, CAR DIDN'T SLOW, PRESSED HARDER, STILL DIDN'T SLOW, MOVED GEARSHIFTER TO 1ST GEAR, COULD HEAR ENGINE REVVING, REALIZED GAS PEDDLE/ACCELERATOR WAS STUCK, TAPPED FOOT ON GAS PEDAL AND CAR FINALLY SLOWED. TOOK CAR TO FOUR SEASONS FORD IN HENDERSONVILLE, WAS TOLD THEY COULDN'T RECREATE THE PROBLEM BUT MAYBE THE CRUISE CONTROL CABLE SEEMED "POSSIBLY NOT QUITE SNAPPED IN PLACE". THEY SNAPPED IT BACK. HAVE NOT HAD ANOTHER PROBLEM BUT AM PARANOID ABOUT DRIVING THE CAR NOW. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE TRANSMISSION FAILED. THE OVER DRIVE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN DEPRESSED THE BRAKE PEDAL AND EVERYTHING SEIZED BEFORE STALLING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THEY STATED THAT THE SOLENOID WAS DEFECTIVE IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND DEPRESSED THE ACCELERATOR PEDAL UNTIL THE VEHICLE DECELERATED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
THE PROBLEM WITH THE FORWARD SEAT HEAD REST WRONG ANGLE CAUSING THE DRIVER TO GET STIFF NECK AND GET YOU REALLY TIRED DRIVING LONG DISTANCES, THERE IS NO WAY TO ADJUST BUT UP AND LOWER NOT ENOUGH TO CLEAR YOUR HEAD TO BE STRAIGHT AS PROPER POSTURE, I UNDERSTAND IT IS TO PREVENT NECK INJURIES, MY RECOMMENDATION TO HAVE AN ADJUSTABLE HEAD REST FWD AND AFT SIDE AND HIGHER TO ADJUST TO YOUR BODY PROPERLY. IT IS A BIG CONCERN SINCE LOTS OF PEOPLE GET ON THE ROAD AND THEY GET REALLY TIRED AND UNCOMFORTABLE DRIVING. *TR
REAR WINDOW HINGES BROKE FOR THE SECOND TIME. THEY WERE FIXED ONCE WITH RECALL AND ARE NOW BROKE AGAIN. ALSO THE BACK LIFT GATE PANEL HAS CRACKED. *TR
RCALL WORK WAS DONE ( FORD # 04S045 ) SINCE THAT TIME THE PLASTIC TRIM PIECE ATTACHED TO THE TAILGATE WINDOW CRACKED WHICH HAS ALLOWED WATER TO RUST OUT THE MOUNTING BRACKET THAT HOLDS THE LATCH AND WIPER ASSEMBLY. THE RESULT IS THAT THE WIDOW NO LONGER CLOSES SECURELY AND THE WINDOW LATCH IN-OPERABLE. HAS THIS BEEN ADDRESSED IN AND OTHER RECALLS? I HAVE OBSERVED THAT 9 OF 10 EXPLORERS/MOUNTAINEERS ALSO HAVE CRACKED TRIM PIECES. AS A RESULT OF THE RUSTING BRACKET I FEEL THAT THE WINDOW COULD SUDDENLY OPEN AND/OR SHATTER. REPAIRS SEEM IMPOSSIBLE ALSO DUE TO THE POSSIBILITY OF SHATTERING THE WINDOW CAUSING INJURY.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT NOTICED A CRACK ON THE REAR LIFT GATE PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 91,793.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THERE WERE TWO LARGE CRACKS BELOW THE REAR LIFTGATE, LOCATED NEAR THE MANUFACTURER'S EMBLEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
MY SON WENT TO LEAVE IN EXPLORER. NOTICED HATCH HAD POPPED OPEN (HAS BEEN DOING THIS) AND WHEN HE CLOSED THE TWO INCH OPENING THE GLASS EXPLODED ON HIM AND ALL OVER DRIVEWAY. GLASS PIECE IN EYE WHICH IS OK AND SCRAPES ON ARMS AND FOOT. THIS COULD HAVE BEEN SO MUCH WORSE AND WANT ANSWERS TO WHY THIS HAPPENED. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER XLT. THE CONTACT STATED THAT A CRACK WAS FOUND IN THE REAR DOOR PANEL. THE CRACK WAS NOTICED WHILE THE VEHICLE WAS PARKED IN THE CONTACT'S GARAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 125,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT GATE DETACHED FROM THE HINGES OF THE VEHICLE. THE DEALER WAS NOTIFIED AND STATED THERE WAS A RECALL BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS). THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.
THE PROBLEM WITH THE SEAT BELTS THAT IT DOES NOT RETRACT, IT SEEMS TO ME THAT SYSTEM WOULD NOT HOLD ANY TENSION TO BE SAFE ON THE ROAD AND BESIDE THAT IT DOES NOT RETRACT, IT TORN THE SEAL BECAUSE METAL HOOK WAS STILL STICKING OUT AND IT GOT CAUGHT ON THE DOOR CONSEQUENTLY TEARING THE SEAL, THEY ARE THE SAME WAY ON BOTH SIDE OF THE VEHICLE, DRIVER AND PASSENGER. I BROUGHT TO THE DEALER AND IT SEEMS LIKE THEY DON'T CARE TO REPLACE IT. *TR
BROUGHT VEHICLE IN FOR ROUTINE MAINTENANCE ( BRAKES ) WHEN IT WAS DISCOVERED THAT BOTH REAR COIL SPRINGS WERE BROKEN. WHILE HAVING SPRINGS REPLACED IT WAS DISCOVERED THAT THE REAR WHEEL BEARINGS ALSO NEEDED TO BE REPLACED ALONG WITH THE REAR SHOCKS. THIS VEHICLE HAS BEEN DRIVEN ONLY LESS THAN 55,000 MILES UNDER NORMAL DRIVING CONDITIONS ON PAVED CITY AND HIGHWAY ROADS. AFTER INSPECTING THE BROKEN SPRINGS WE REALIZED THAT THE DAMAGE WASN'T A RECENT OCCURRENCE. THEY COULD HAVE BEEN DEFECTED AT 40,000 MILES OR LESS.I BELIEVE FORD MOTOR COMPANY SHOULD BE MADE AWARE OF POSSIBLE DEFECTED REAR SUSPENSION PARTS IT MAY BE USING IN SOME OF IT'S VEHICLE MODELS AND THE POTENTIAL SAFETY RISKS THIS MAY POSE ON THE GENERAL PUBLIC. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT GATE PANEL WAS CRACKED DUE TO DEFECTIVE MATERIAL. THE DEALER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,543 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 08/07/12*LJ
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT WAS DRIVING 55-60 MPH WHEN THREE STUDS DETACHED FROM THE PASSENGER SIDE REAR WHEEL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 68,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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