Page 4 of 23 · complaints 151–200 of 1,131

2003 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Power Train
Filed Mar 19, 2014185,697 milesTX

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE OVER DRIVE LIGHT ILLUMINATED AND THE VEHICLE LOST ACCELERATION POWER WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT ALSO MENTIONED THAT A GRINDING NOISE WAS HEARD. THE LOCAL MECHANIC PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 185,697.

Structure › Body
Filed Mar 18, 20145 milesCA

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT DOOR WAS MISALIGNED AND BECAME CRACKED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE REAR LIFT DOOR HINGE HOWEVER, THE CONTACT STATED THAT THE REPAIR CAUSED THE MISALIGNMENT. THE CONTACT PURCHASED A NEW REAR LIFT DOOR AND THE DOOR WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 28,273.

Power TrainCrash
Filed Mar 15, 2014119,000 milesGA

LOCKED UP AND FAILED CAUSING ACCIDENT. *TR

Power Train
Filed Feb 24, 201477,000 milesNY

TRANSMISSION FAILURE AT 77,000 MILES, JUNE 2010. REPLACED WITH FORD PART AT FORD DEALER. REPLACEMENT TRANSMISSION LASTED 3 YRS/8 MOS, AND LASTED 45,000 MILES (8 MONTHS BEYOND WARRANTY). FORD WILL NOT ACKNOWLEDGE THE PROBLEM, OR PROVIDE ANY RELIEF WHATSOEVER IN RESOLVING THE PROBLEM. TRANSMISSION FAILURE AT ANY POINT, AT ANY TIME, COULD BE VERY VERY DANGEROUS. *TR

Power Train
Filed Feb 18, 2014207,404 milesCT

FLASHING O/D OFF, CHECK TRANSMISSION, AND CHECK ENGINE LIGHTS WENT ON. TOOK TO TRANSMISSION SERVICE CO FOR INSPECTION. THERE RESPONSE WAS THIS MODEL FORD TRANSMISSION WAS NO GOOD. THEY FLUSHED SYSTEM, ADDED NEW FLUID AND ASKED THAT I PRAY FOR EXTRA MILES. THAT WAS NOV.'13. NOW FEB '14, TRANSMISSION LIGHTING SAME CHECK LIGHTS. TOTAL RE-BUILD LIKELY AT $2500 +/_. COMPLAINTS ON 2003 EXPLORERS AT CARCOMPLAINTS.COM ARE EXTREMELY OUT OF CONTROL SIGNALING SOMETHING WRONG. PLEASE INQUIRE ABOUT THIS DEFECT AND THE 2003 EXPLORER IN GENERAL. *TR

Structure › Body
Filed Feb 10, 201483,000 milesVA

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE LIFT GATE OPENED INDEPENDENTLY AND CAUSED THE DRIVER'S SIDE HINGE TO BECOME FRACTURED. IN ADDITION, THE COMPRESSION ROD WAS ABNORMALLY BENT. THE CONTACT MADE A TEMPORARY ADJUSTMENT TO THE LIFT GATE IN ORDER TO CONTINUE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Structure › Body
Filed Jan 31, 201495,827 milesPA

PLASTIC REAR PANEL BELOW THE REAR GATE GLASS CRACKED DIRECTLY BESIDE THE FORD OVAL. THE PANEL IS NOW SPLIT INTO TWO PIECES. CONTACTED FORD DEALER AND FORD CUSTOMER SERVICE (VIA EMAIL) AND FORD WILL NOT STAND BEHIND THE FAILURE OF THIS PANEL. THIS IS A COMMON COMPLAINT WITH EXPLORERS AND FORD HAS NOT EVEN AS MUCH AS TRIED TO HELP THE CUSTOMER WITH REPAIRS. *TR

Structure › Body
Filed Jan 31, 2014150,000 milesNY

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE BACK PANEL BELOW THE WINDOW BECAME CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Fuel/Propulsion SystemCrash
Filed Jan 26, 201483,547 milesOH

THIS EVENT HAS HAPPENED TWICE NOW MY 2003 FORD EXPLORER HAS EXCELERATED WITHOUT WARNING ! AND WHILE TRYING TO STOP THE VEHICLE. THE SECOND TIME ENDING IN AN ACCIDENT. I HAVE ONLY HAD THIS VEHICLE JUST UNDER 2 MONTHS ! THE FLOOR MATS ARE NOT THE PROBLEM HERE. ONCE I WAS IN REVERSE AND A POWER SURGE CAME OVER THE VEHICLE THE BRAKES WOULD NOT WORK DIDN'T RESULT IN AN ACCIDENT BUT WAS SOMEWHAT AFRAID OF IT. I WAS COMING HOME LAST NITE TURNED INTO MY DRIVE AND THE VEHICLE EXCELERATED WITHOUT WARNING BRAKES DID NOT WORK AT ALL ENDED UP SMASHING INTO MY FORD ESCAPE THAT COULD HAVE BIN MY LITTLE GIRL OR SOMEONE'S CHILD! WILL NOT DRIVE THIS VEHICLE AGAIN. HAVE HAD FORDS MOST ALL OF MY LIFE NEVER SEEN THIS BEFORE! THERE'S A LOT OF EXCELERATION PROBLEMS LISTED ON THIS SITE I THINK IT'S TIME FOR A RECALL BEFORE SOMEONE IS KILLED THANKS FOR YOUR CONCERN! *TR

Structure › Body
Filed Jan 21, 2014125,000 milesNY

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HITCH WAS CRACKED. IN ADDITION, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC DID NOT DIAGNOSE OR REPAIRED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *TR

Visibility/Wiper
Filed Jan 11, 2014155,000 milesMA

I WANT TO BRING TO YOUR ATTENTION A DEFECT IN THE TAILGATE PANEL ON THE 2003 FORD EXPLORER. IT IS CRACKED AND AS A RESULT WATER GETS INTO THE INSIDE OF THE PANEL AND LEAKS INTO THE VEHICLE. AS A RESULT OF THE BITTER COLD DAYS HERE IN THE NORTHEAST OVER THE LAST MONTH OR SO, ICE FORMS ON THE INSIDE OF THE WINDOWS CAUSING MAJOR ISSUES WITH VISIBILITY WHICH IS DANGEROUS. IT ALSO SHORTED OUT THE REAR WIPER MOTOR AS WELL. THERE SHOULD BE A SAFETY RECALL ON THIS SINCE IT EFFECTS SO MANY PEOPLE. *TR

Power Train
Filed Jan 8, 201472,000 milesNJ

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE OVERDRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Power Train
Filed Dec 17, 201315,885 milesCA

TRANSMISSION FAILURE TOOK TO DEALER ,THEY REBUILT IT.TOOK IT BACK 04/28/05 THEY REBUILT IT AGAIN WITH 27998 MILES ON IT. TOOK IT BACK 08/23/05 WITH 31714 MILES THEY REBUILD IT AGAIN. TOOK IT BACK 02/11/08 BEFORE EXTENDED WARRANTY ENDED ON 02/19/08 THEY SAID COULDN'T FIND PROBLEM .I THINK BECAUSE OF THE LEMON LAW. NOW 12 /17/2013 IT NEEDS ANOTHER TRANSMISSION. *TR

Power Train
Filed Oct 28, 2013120,000 milesMA

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS. THE OVER-DRIVE AND TRANSMISSION WARNING INDICATORS WERE ALSO ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Wheels
Filed Oct 28, 2013169,000 milesPA

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT WAS COMPLETING A RIGHT TURN AT 3 MPH WHEN THE REAR DRIVER'S SIDE WHEEL BECAME DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE LUG NUTS WERE COMPLETELY SHEARED OFF AND THE REAR PASSENGER'S SIDE TIRE WAS MISSING A LUG NUT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.

Engine
Filed Sep 10, 2013116,800 milesNC

I HAVE BEEN HAVING ISSUES WITH THE CRUISE CONTROL ON MY EXPLORER. IT WORKS FINE FOR SEVERAL MONTHS AND THEN OCCASIONALLY IT WILL NOT ENGAGE. MOST TIMES IF IT WILL NOT ENGAGE, THE DASHBOARD LIGHT DOES NOT SHOW UP, BUT SINCE LAST WEEK THE LIGHT HAS COME ON, BUT THE CRUISE CONTROL HAS NOT ENGAGED. SINCE THIS HAS BEEN AN ONGOING ISSUE AND SEEMS TO RESOLVE ON ITS OWN, I CONTINUE TO TRY IT OCCASIONALLY. I TRIED TO SET IT LAST FRIDAY WHILE I WAS GOING APPROXIMATELY 40 MPH. IT DID ENGAGE, BUT THEN BEGAN TO SLOWLY ACCELERATE. I TRIED PUSHING THE BUTTON THAT SHOULD REDUCE THE SPEED, BUT IT CONTINUED ACCELERATING, SO I KICKED THE BRAKE PEDAL TO DISENGAGE. I HAVE TRIED IT 3 ADDITIONAL TIMES AND EACH TIME IT ACCELERATES. THE LAST TIME I TRIED IT, YESTERDAY AFTERNOON, THE SPEED WAS PICKING UP INCREDIBLY QUICKLY. IT FELT LIKE I HAD JUST FLOORED THE ACCELERATOR. I WAS ABLE TO KICK THE CRUISE CONTROL OFF WITH THE BRAKE PEDAL THOUGH BUT AM NOW CONCERNED THAT THIS MAY HAPPEN WHEN THE CRUISE IS NOT ENGAGED. *TR

Structure › Body
Filed Aug 14, 2013120,000 milesFL

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE TURNING AT VARIOUS SPEEDS, THE BODY OF THE VEHICLE BEGAN TO BOUNCE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE BODY MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Power Train
Filed Aug 9, 201394,100 milesMD

DRIVING ON INTERSTATE AT HIGH SPEED. O/D AND TRAMISSION LIGHTS CAME ON TRAMISSION DIED! *TR

Structure › Body
Filed Aug 9, 201399,600 milesNY

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE HEARD A LOUD, ABNORMAL NOISE. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT THE REAR DOOR HINGE WAS FRACTURED AND CAUSING THE DOOR TO HANG. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 99,600.

Power Train
Filed Aug 8, 2013111,846 milesMI

O/D LIGHT SUDDENLY STARTS FLASHING WHILE DRIVING AT NORMAL SURFACE STREET SPEEDS OF 40 - 45 MPH. WITHIN 10 MILES, THE TRANSMISSION STARTED SLIPPING AND IT FELT LIKE THE VEHICLE WAS LABORING; MY WIFE THOUGHT THE EMERGENCY BRAKE WAS ENGAGED. SHE NEVER MADE IT HOME - WITHIN MINUTES, THE VEHICLE SLOWED, WOULD NOT ACCELERATE AND SUBSEQUENTLY BROKE DOWN. THE VEHICLE WAS TOWED TO THE NEAREST FORD DEALER WHO DETERMINED THE TRANSMISSION WAS A TOTAL LOSS. WE PURCHASED THE EXTENDED WARRANTY WHEN WE OBTAINED THIS VEHICLE FROM SAID DEALER. ALTHOUGH WE HAD WELL OVER 10,000 MILES LEFT ON THE WARRANTY, IT HAD EXPIRED LESS THAN 4 MONTHS AGO SOLELY BASED ON CALENDAR DAYS!! THIS IS A SECONDARY VEHICLE FOR US AND DOES NOT GET A LOT OF USE; LESS THAN 10,000 MILES A YEAR. BOTH THE DEALER PERFORMING THE REPAIRS AND FORD MOTOR COMPANY CUSTOMER CARE WERE SURPRISINGLY UNSYMPATHETIC TO THE CIRCUMSTANCES AND WERE UNABLE (OR UNWILLING) TO MAKE ANY CONCESSIONS. SO, $4,200 AND A WEEK LATER, I HAD A 'NEW' RE-MANUFACTURED TRANSMISSION. I WAS SOMEWHAT SUSPICIOUS OF THE SEALED TRANSMISSION - ONE THAT DOES NOT HAVE PROVISIONS TO MONITOR THE TRANSMISSION FLUID - WHICH WAS MANUFACTURED AND INSTALLED ON THE 2003 MODELS. AFTER LOOKING INTO THIS ISSUE, IT HAS BECOME QUITE APPARENT THAT THERE HAS BEEN AN INORDINATE NUMBER OF THESE TRANSMISSION FAILURES ON SIMILAR VEHICLES. I EXPECT TO GET AT LEAST 150,000 MILES FROM MY AUTOMOBILES - AND I HAVE WITH A FEW OTHER VEHICLES FROM ANOTHER US MANUFACTURER. CONSUMERS WHO USE

Electrical System
Filed Aug 7, 2013125,500 milesNY

WHEN I STARTED MY TRUCK, THE INTERIOR DOME LAMP WOULD NOT GO OFF AND DOOR AJAR INDICATOR WAS CHIMING AS IF THERE WAS A DOOR OPEN. I GOT OUT OF MY VEHICLE AND WALKED AROUND THE CAR OPENING AND CLOSING ALL THE DOORS AS WELL AS THE LIFTGATE AND REAR HATCH GLASS. I GOT BACK IN THE CAR AND IT WAS STILL GOING OFF. AFTER I STARTED DRIVING AND GOT ABOVE 10MPH THE LIGHT AND INDICATOR WENT OFF. I DID A SEARCH ON THE WEB AND FOUND OUT THAT ITS A COMMON PROBLEM FOR FORD EXPLORER OWNERS REGARDLESS OF THE YEAR IT WAS MANUFACTURED. ALL OF THE WIRES THAT RUN FROM THE DRIVER'S SIDE DOOR AND INTO THE BODY OF THE VEHICLE BECOME BRITTLE OVER TIME WHICH EVENTUALLY LEADS TO CRACKS AND BREAKS IN THE WIRES THUS RESULTING IN A ELECTRICAL SHORT. FORD SHOULD HAVE ADDRESSED THIS ISSUE GIVEN THAT ITS A COMMON PROBLEM FOR EXPLORERS MANUFACTURED BETWEEN 2001 AND 2009. FOR THOSE WHO ARE ELECTRICAL SAVVY, YOU CAN RUN NEW WIRES YOURSELF. FOR THOSE OF US WHO ARE NOT, WE HAVE TO RELY THAT SOME MECHANIC ISN'T GONNA RAPE OUR POCKETS AND CHARGE SOME RIDICULOUS PRICE TO FIX IT. THANKS FORD MOTOR COMPANY!! *TR

Service Brakes1 injured
Filed Aug 1, 2013190,000 milesGA

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE APPLIED THE BRAKES BUT THE PEDAL TRAVELED TO THE FLOOR BOARD AND VEHICLE DID NOT RESPOND. THE CONTACT THEN BEGAN TO RAPIDLY PUMP THE BRAKES UNTIL THE VEHICLE DECELERATED. THE CONTACT SUFFERED AN INJURED KNEE DUE TO THE PRESSURE SHE APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE PISTONS HAD SHATTERED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 190,000.

Power Train › Driveline › Differential Unit
Filed Jul 31, 2013TX

2003 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HUMMING/WHINING NOISE IN THE REAR END OF VEHICLE AND A FREQUENT LEAK IN THE DIFFERENTIAL. *SMD THE CONSUMER STATED SEVERAL COMPONENTS SUCH AS THE RING AN PINION, BEARINGS, SEALS AND GEAR AND PINION WERE ALL REPLACED. HOWEVER, THE ISSUE REMAINED UNRESOLVED. ALSO, THE REAR HATCH WAS CRACKED. WHEN THE CONSUMER INQUIRED ABOUT A REPLACEMENT AND ITS COST, THE DEALER ADVISED AGAINST THE REPLACEMENT/REPAIR AS THE NEW HATCHES HAD THE SAME PROBLEM. THE VEHICLE OVERHEATED AND HAD TO BE TOWED TO THE DEALER. A DIAGNOSIS REVEALED A DAMAGED THERMOSTAT HOUSING.

Structure › Body
Filed Jul 29, 2013105,000 milesPA

TL* THE CONTACT OWNS A 2003 FOR EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE ENGAGED THE LIFTGATE AND THE HINGES FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000. *UPDATED 09-18-13 *BF UPDATED 09/24/2013 *JS

Power Train
Filed Jul 28, 2013160,000 milesTX

I WAS DRIVING DOWN I-10 AT 3:30 IN THE AFTERNOON ON MY WAY HOME AND MY 2003 FORD EXPLORER OUT OF NO WHERE WENT IN REVERSE I WAS ABOUT AN INCH AWAY FROM HITTING THE CAR BEHIND ME. MY CHILDREN WERE CRYING SCARED AND I TOO WAS SHAKING TRIED TO MAKE IT HOME BUT MY CAR WOULDN'T GO PAST 20MPH AND WE GOT STUCK AT THE GAS STATION HAD TO GET TOWED TO MY HOUSE. I HAVE BEEN TOLD THAT I NEED A NEW TRANSMISSION AND CANNOT AFFORD ONE I JUST BOUGHT THE CAR A YEAR AGO. THANK YOU FORD FOR ALMOST KILLING ME AND MY CHILDREN! *TR

Power Train
Filed Jul 17, 2013117,000 milesMO

WHILE DRIVING THE O/D LIGHT BEGAN FLASHING ON MY DASHBOARD, THE VEHICLE SLOWED DOWN TO ABOUT 15 MILES AS IF THE TRANSMISSION WAS PULLING/SLIPPING, THE CAR MADE A HARD JERK AND BEGAN TO PICK-UP SPEED. THIS CYCLE REPEATED UNTIL I REACHED MY DESTINATION. THE LIGHT CAME ON AGAIN THE NEXT DAY AND THE SAME EVENTS OCCURRED. *TR

Structure › Body
Filed Jul 16, 2013121,000 milesOH

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THE REAR LIFT GATE GLASS HINGE CORRODED AND FRACTURED FROM THE VEHICLE. THE VEHICLE WAS PREVIOUSLY INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT BOTH OF THE HINGES WERE CORRODED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. *TR

Air Bags
Filed Jul 11, 2013101,034 milesCA

TRAVELING NORTH BOUND ON HIGHWAY 99 IN CHICO CA, BETWEEN EXITS 385 AND 386, THE SIDE AIR BAGS DEPLOYED. THIS WAS IN THE MIDDLE OF A CONSTRUCTION ZONE BUT THERE WAS LITTLE IN THE WAY OF DEBRIS ON THE ROAD OR BUMPS TO HAVE CAUSED THE AIR BAG DEPLOYMENT. MY HEAD WAS VIOLENTLY THROWN TOWARD THE CENTER OF THE VEHICLE BUT I MANAGED TO MAINTAIN CONTROL AND SO THERE WAS NO SUBSEQUENT ACCIDENT. I NOTED THE LITTLE ORANGE LIGHT GLOWING ON THE DASH TELLING ME THE AIR BAGS HAD DEPLOYED. I SUFFERED FROM A SORE / STIFF NECK AND A RECURRENCE OF MAJOR TENDONITIS SYMPTOMS IN MY LEFT EAR. THE LOCAL FORD DEALER COULD NOT ISOLATE THE EXACT CAUSE OF THE UN-COMMANDED AIR BAG DEPLOYMENT AND THE MATTER IS STILL WITH OUR AUTO INSURANCE COMPANY. *TR

Power Train
Filed Jul 2, 2013201,003 milesWV

TRANSMISSION IS NOT SHIFTING INTO SECOND GEAR AND OVERDRIVE. OVERDRIVE LIGHT FLASHES. PREVIOUS OWNER HAD A NEW TRANSMISSION PUT IN THROUGH FORD MOTOR COMPANY AND IT STARTED OCCURRING AGAIN WITHIN A WEEK OF THE REPLACEMENT. I PURCHASED THE VEHICLE IN APRIL AND HAVE HAD IT TO NUMEROUS REPAIR SHOPS FOR TRANSMISSION FILTER CHANGES AND TUNE UPS, NOTHING HELPS. NOW IM TOLD IT NEEDS A NEW TRANSMISSION. THE TRANSMISSION IN IT NOW IS ONLY 8 MONTHS OLD. IT REVS REALLY HIGH AFTER FIRST GEAR THEN KICKS INTO SECOND ONLY AFTER LETTING OFF THE GAS AND MANUALLY SHIFTING WITH THE SHIFTER. IT WILL NOT SHIFT INTO OVERDRIVE AT ALL. THE OVERDRIVE OFF LIGHT IS CONSTANTLY FLASHING. I HIGHLY DOUBT MY NEXT VEHICLE WILL BE A FORD!! *TR

Engine
Filed Jun 20, 201360,000 milesPA

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE ENGINE OIL PUMP AND THE TIMING BELT HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 61,000.

Visibility
Filed Jun 13, 2013199,000 milesMO

BACK GLASS ON LIFT GATE EXPLODED. GLASS WENT EVERY WHERE. NO ONE WAS IN THE THANK GOODNESS.VEHICLE WAS JUST SITTING IN DRIVEWAY. IT JUST EXPLODED AND SHATTERED. THERE WAS NOTHING WRONG WITH THE GLASS. THE ONLY THING THERE WAS A CRACK ON LOWER PANEL THAT HAD BEEN THERE FOR ABOUT 3 YEARS. *TR

Structure › Body
Filed Jun 13, 2013FL

THERE HAS BEEN NO ACCIDENT. UNDER NORMAL WEAR AND TEAR OF CAR WENT TO OPEN HATCHBACK GLASS ONE DAY TO LOAD GROCERIES AND DROPPED LOW ON MY HEAD BECAUSE HINGE HOLDING THE GLASS DOOR CAME LOOSE. HAD TO EASE IT BACK UP IN PLACE , HAVE NOT BEEN ABLE TO OPEN GLASS DOOR SINCE FOR FEAR OF IT FALLING AND BREAKING TO PIECES. THE SECOND COMPLAINT IS THE HATCHBACK DOOR IS CRACKED UNDER THE FORD EMBLEM AND TO THE SIDE . I HAVE SEEN MANY MANY EXPLORERS WITH THIS SAME EXACT CRACK AS MINE. THEY HAVE ALSO COMPLAINED!!!! FORD ONLY RECALLED EXPLORERS UP TO I BELIEVE THAT WERE MADE UP TO FEBRUARY 2003. MY CAR AND OTHERS I HAVE SPOKE WITH THEIR AND MINE WAS MADE IN 8/2003 SO WE WERE NOT COVERED!!! THAT IS BULL!! FORD SHOULD STAND BY THEIR PRODUCTS. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jun 12, 2013130,000 milesMI

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE AIR CONDITIONER AND DEFROSTER WOULD NOT OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT BOTH THE AIR CONDITIONING/HEATER SWITCH AND THE BLOWER MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE 130,000.

Power Train
Filed Jun 7, 2013154,615 milesMS

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE OVERDRIVE AND CHECK ENGINE TRANSMISSION WARNING LIGHTS BOTH ILLUMINATED UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR FAILURE WAS FOUND. THE VEHICLE WOULD ALSO JERK AND LUNGE FORWARD WHEN THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 154,615.

Power Train
Filed May 18, 201358,610 milesNJ

THE VEHICLE WAS DRIVING DOWN THE HIGHWAY WHEN SUDDENLY THE O.D OFF LIGHT STARTED FLASHING. WHEN IT APPROACHED LOCAL STREETS I NOTICED THE TRANSMISSION WAS SLIPPING GOING INTO 2NG GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO IMMEDIATELY DIAGNOSED IT AS A DEFECTIVE TRANSMISSION. A LITTLE RESEARCH ON THE 03 EXPLORER TRANSMISSION INDICATED IT WAS A 5R55S MODEL WHICH HAS AN ASTRONOMICAL FAILURE RATE. ITS ALSO A SEALED UNIT WHICH DOESN'T HAVE A DIPSTICK TO CHECK THE FLUID LEVEL OR CONDITION ( BURNT SMELL). THE FORD EXPLORER ALSO LEADS THE LIST BY HAVING 4 OUT OF THE TOP TEN VEHICLE COMPLAINTS FOR WORST MODEL YEARS CARS. ALL THE TOP COMPLAINTS ARE FOR TRANSMISSION FAILURE. *TR

Wheels
Filed May 16, 201398,000 milesPA

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE FRONT PASSENGER'S SIDE WHEEL BECAME DISCONNECTED FROM THE VEHICLE, CAUSING THE VEHICLE TO FORCEFULLY DROP TO THE GROUND. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LUG NUTS HAD SHEARED OFF OF THE WHEELS, WHICH WOULD NEED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING THE REPAIR OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 98,000.

Engine
Filed May 8, 2013177,848 milesGA

WHILE DRIVING MY VEHICLE ON SUNDAY, WHILE DRIVING MY VEHICLE STALLED IN THE ROAD. THE TRUCK FELT AS IF IT WAS TRYING TO PULL A HILL. THIS WAS VERY SCAREY FOR ME AND MY CHILDREN BECAUSE IF SOMEONE WAS COMING BEHIND US OR IF I WAS TURNING INTO THE FLOW OF TRAFFIC THIS COULD HAVE BEEN A TERRIBLE ACCIDENT. AFTERWARDS THE VEHICLE COULDN'T GO OVER 30 MPH WITHOUT SHIFTING OUT. THIS IS VERY DANGEROUS AND FORD SHOULD RECALL THIS IMMEDIATELY BEFORE SOMEONE IS KILLED. *TR

Power Train
Filed Apr 30, 2013134,000 milesTX

UNEXPECTED TRANSMISSION FAILURE. TRANSMISSION NOT SHIFTING GEARS PROPERLY. VEHICLE IN GOOD CONDITION NO FLUID LEAKS. VEHICLE DRIVEN AND MAINTAINED PROPERLY. THIS ISSUE HAS OCCURRED TO NUMEROUS EXPLORER OWNERS WITH LOW MILEAGE AS MY VEHICLE. *TR

Structure › Body
Filed Apr 24, 2013100,000 milesWV

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE TAILGATE WAS CRACKED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THE LIFT GATE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 110,000. *TR

Power Train
Filed Apr 17, 2013110,000 milesIL

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THE OVER-DRIVE LIGHT ILLUMINATED WHILE DRIVING 65 MPH AND THE VEHICLE SLOWED DOWN TO 20 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE TRANSMISSION. THE FAILURE MILEAGE WAS 110,000.

Structure › Body
Filed Apr 11, 201390,000 milesNC

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A FRACTURE ON THE REAR LIFT GATE PANEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TR UPDATED 5/24/13 *CN UPDATED 06/12/2013 *JS

Power Train
Filed Apr 10, 2013123,000 milesWI

TRANSMISSION FAILURE. *TR

Electrical System
Filed Apr 9, 201312,000 milesAZ

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE NAVIGATIONAL SYSTEM FUNCTIONS DISABLED WITHOUT WARNING. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. ONCE RESTARTED, THE NAVIGATION SYSTEM BEGAN TO OPERATE NORMALLY HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES FOR THE SAME PROBLEM. THE NAVIGATIONAL SYSTEM SOFTWARE WAS UPDATED. IN ADDITION, AN UNKNOWN PART WAS REPLACED AT A LATER DATE. THE FAILURE CONTINUED TO PERSIST AFTER THE REPAIRS. THE DEALER WAS UNABLE TO PROVIDE A REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Service Brakes
Filed Apr 5, 2013140,000 milesFL

I WAS DRIVING MY 2003 FORD EXPLORER AND I WAS GOING ABOUT 40 MILES PER HR. I WAS APPROACHING A RED LIGHT, AND AS I WAS BRAKING MY VEHICLE ACCELERATED WITHOUT ME HAVING MY FOOT ON THE GAS PADDLE. I HAVE HAD MAJOR TRANSMISSION WORK (RE-BUILT TRANS, $3000) ON MY VEHICLE, IN WHICH I HAD TO TAKE IT BACK TO THE TRANSMISSION REPAIR SHOP THREE TIMES, YET I CONTINUE TO HAVE UNEXPLAINED PROBLEMS. THE VEHICLE SEEMS TO BE UNSAFE FOR ME TO DRIVE AT THIS TIME. *TR

Structure › Body
Filed Apr 3, 2013120,000 milesGA

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT HE NOTICED THAT THE LIFT GATE WAS FRACTURED NEAR THE MANUFACTURING EMBLEM. THE FAILURE CAUSED THE INTERIOR LIGHTS AND THE ANTI-THEFT ALARM TO ACTIVATE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V442000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE CURRENT MILEAGE WAS APPROXIMATELY 140,000. *TR

Power Train
Filed Apr 3, 201396,706 milesOH

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE OVER DRIVE LIGHT ILLUMINATED AND THE VEHICLE SHIFTED ERRATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 96,706.

Air Bags
Filed Mar 29, 2013125,000 milesNM

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DETERMINE WHAT CAUSED THE AIR BAG DEPLOYMENT. THE MANUFACTURER STATED WOULD PROVIDE NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 125,000. *TR

Power Train
Filed Mar 29, 2013112,000 milesSC

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND CAUSED THE OVERDRIVE LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE WAS LOCATED AND THE CONTACT WAS ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REAR HATCH FRAME WAS ALSO FRACTURED AND CAUSED THE REAR HATCH TO SPLIT IN HALF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.

Power Train
Filed Mar 28, 2013155,123 milesMI

WITHOUT ANY PRIOR INDICATION OF AN ISSUE, THE OVERDRIVE LIGHT STARTED FLASHING. AFTER STOPPING AT THE NEXT TRAFFIC LIGHT, IT APPEARED THE TRANSMISSION WAS HAVING A PROBLEM GETTING INTO 2ND GEAR. NEEDLESS TO SAY, THE TRANNY PROBLEM CONTINUED AND NOW NEEDS TO BE REPLACED. THIS ISSUE SEEMS BE CONSISTENT WITH THAT OF MANY, MANY EARLY 2000S EXPLORER OWNERS. I FEEL AN INVESTIGATION INTO THIS ISSUE IS WARRANTED. *TR

Structure › Body
Filed Mar 27, 201336,000 milesIN

A CRACK ON THE REAR HATCH NEXT TO FORD EMBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Ford Explorer → · Every Explorer year → · How the figures are calculated →