2002 Ford Explorer complaints

I OWN A 2002 FORD EXPLORER XLT 2WD, IT STARTED TO DO THIS GRINDING NOISE IN TRANNY,/D LIGHT FLASIHNG, COULDNT SHIFT,TOOK IT TO DEALER IN MEXICO, YEAH MIDDLE OF VACATION, SAID COULNT DO ANYTHING TO SAVE IT. CAR IS SITTING IN MEXICO. THANKS FORD *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. IN SEPTEMBER OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). SHE WAS INFORMED THAT THE PART WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THE DEALER NEVER ADVISED HER TO DISCONNECT THE SPEED CONTROL SWITCH. THE PURCHASE DATE WAS UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 82,000.

IN TWO DIFFERENT OCCASIONS I HAD TO JUMP START THE 2002 FOR EXPLORER, I DID A BATTERY LOAD TEST AND IT WAS FINE ALSO CHECK IT WHILE THE VEHICLE WAS RUNNING AND ALL THE READINGS APPEARED CORRECT AND WAS CHARGING OK. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE HAS FIRESTONE DESTINATION, SIZE LEP23570R16 XL107T TIRES (NA). WHILE CHANGING LANES AT 60 MPH, THE TIRES WOULD SWERVE AND SHAKE. HE RETURNED THE TIRES FROM WHERE THEY WERE PURCHASED AND WAS INFORMED THAT THE FAILURE COULD HAVE BEEN DUE TO THE ALIGNMENT. THE TIRE SHOP MECHANIC INSPECTED THE VEHICLE AND FOUND NOTHING WRONG, HOWEVER, HE ROTATED THE TIRES. TWO DAYS LATER, THE CONTACT'S WIFE WAS DRIVING THE VEHICLE AT APPROXIMATELY 60 MPH. SHE SWITCHED LANES AND THE VEHICLE BEGAN TO SWERVE, CAUSING HER TO LOSE CONTROL. AS A RESULT, THE VEHICLE ROLLED OVER TWICE AND LANDED ON ITS TIRES. SHE WAS NOT INJURED AND THE VEHICLE WAS TOWED. THE CURRENT AND FAILURE MILEAGES WERE 58,200. MISSOURI POLICE REPORT. UPDATED 10/18/07 *TR

I HAVE BEEN DRIVING A 2002 EXPLORER FOR ABOUT 4 YEARS NOW. I AM CURRENTLY EXPERIENCING A MAJOR TRANSMISSION PROBLEM, AND JUST FOUND OUT LAST WEEKEND THAT THE REAR DIFFERENTIAL WAS GOING OUT. NOW, I DON'T KNOW MUCH ABOUT CARS SO I RELY ON OTHERS, BUT WHEN 3 DIFFERENT MECHANICS REPEATEDLY TOLD ME THAT THE REAR DIFFERENTIAL WAS GOING OUT, I THINK THAT MEANS SOMETHING IS WRONG. I WOULD NEVER HAVE GUESSED THAT A TRANSMISSION WOULD GO OUT AFTER JUST 5 YEARS, AND THE REAR DIFFERENTIAL IS JUST ICING ON THE CAKE. THE FACT THAT I HAVE READ SEVERAL OTHER COMPLAINTS REGARDING THIS SAME ISSUE AND YET FORD WANTS TO DO NOTHING ABOUT IT JUST TOTALLY DISGUSTS ME. MY FAMILY ARE VERY LOYAL TO FORD, EVEN HAVE A FEW RELATIVES THAT WORK FOR THEM. FORD NEEDS TO RECOGNIZE THAT THIS IS A MAJOR CONCERN AND DO SOMETHING ABOUT IT. HAVING YOUR TIRES LOCK UP WHILE YOU ARE DRIVING IS A VERY SCARY THING AND HONESTLY I NEVER WANT TO DRIVE THAT VEHICLE AGAIN. *JB

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO DRASTICALLY DECELERATE. THE VEHICLE WOULD NOT EXCEED SPEEDS OF 20 MPH. SHE HEARD A LOUD WINDING NOISE, BUT NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS SERVICED, BUT SHE DOES NOT KNOW WHAT PARTS WERE REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT REIMBURSE HER FOR THE REPAIRS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000.

I , ALONG WITH MANY OTHER OWNERS HAVE LOGGED COMPLAINTS REFERRING TO A NOISY DIFFERENTIAL ON THE 2002 FORD EXPLORER THAT ULTIMATELY RESULTS IN DIFFERENTIAL LOCKUP, POSSIBLY AT HIGHWAY SPEED. IF YOU SEARCH THE COMPLAINTS ASSOCIATED WITH THE 2002 FORD EXPLORER REAR DIFFERENTIAL LOGGED ON THIS WEBSITE YOU WILL NOTICE OVER 50 COMPLAINTS REGARDING THE PREMATURE FAILURE OF THIS UNIT ON THESE VEHICLES. IN ADDITION FORD HAS IDENTIFIED THE PROBLEM AND SELLS UPDATED KITS TO REPAIR THIS ISSUE, HOWEVER OWNERS MUST PAY FOR THIS KIT AND HAVE IT INSTALLED TO REPAIR FORD'S DEFECTIVE MATERIAL AND WORKMANSHIP. *JB

2002 FORD EXPLORER TRANSMISSION AND REAR DIFFERENTIAL FAILURES, REPORTED WELL BEFORE 100,000 WARRANTY EXPIRATION AND IGNORED BY FORD! *JB

2002 FORD EXPLORER. VEHICLE PARKED - WENT TO PUT IN GEAR AND SHIFTER BROKE OFF IN STEERING COLUMN. THIS IS THE 2ND TIME THIS HAS HAPPENED IN LESS THAN 2 YEARS! *JB

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHEN THE CONTACT ATTEMPTED TO SHIFT GEARS, THE GEAR SHIFT FELL OFF. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE, HOWEVER, THEY STATED THAT THE STEERING COLUMN AND GEAR SHIFT NEEDED TO BE REPLACED. THE VIN WAS VERIFIED, BUT APPEARED TO BE INVALID. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 110,000. . DATE RECEIVED 12/12/07 UPDATED 12/19/07 *LJ

AUTOMATIC TRANSMISSION SHIFT LEVEL HOUSING BROKE OFF. WHEN ATTEMPTING TO PLACE THE CAR INTO REVERSE THE LEVEL BROKE FROM THE HOUSING REQUIRING THE CAR TO BE TOWED TO THE DEALERSHIP. BASIC PART# 3C529. CURRENTLY , HAVE THE CAR AT SILL-TERHAR MOTORS WHERE WE ARE AWAITING USED REPLACEMENT, SINCE NO PARTS ARE AVAILABLE. SEEING THAT THIS PART IS ONLY USED FOR SHIFTING THERE IS NO REASON FOR THIS TO BREAK THIS SOON AND FELT THIS IS A DEFECT IN MANUFACTURING. *TR

REAR MIX CANISTER CAUSES A KNOCKING NOISE IN THE REAR DRIVER SIDE. THIS EQUIPMENT WAS REPLACED LAST YEAR AT THE BEGINNING OF SUMMER. FOUND A CRACK IN THE CONTAINER ALONG THE SEAM WAS THE CAUSE. COST $800 TO REPLACE. NOW MY COMPLAINT IS THE PROBLEM HAS RECURRED THIS YEAR INDICATING A DEFECT IN MANUFACTURING. *JB

THE LIFT GATE (WINDOW PORTION) OF MY 2002 FORD EXPLORER HAS SUSTAINED A CRACK DIRECTLY DOWN THE MIDDLE UNDER THE GLASS. THE CRACK IS CLEAN CUT AND APPEARS TO EXPAND AND CLOSE WHEN THE WEATHER IS COLD AND CONTRACTS AND CLOSES WHEN THE WEATHER IS HOT. I HAVE NO IDEA HOW THE CRACK APPEARED. I NOTICED IT APPROXIMATELY 2 MONTH AGO AND HAS NOT HAD ANY INCIDENCES THAT WOULD WARRANT THE CRACK. SINCE I'VE NOTICED THE CRACK, I'VE SEEN TWO OTHER EXPLORES THAT HAVE THE SAME CRACK IN THE SAME LOCATION AS MINE, AND STARTING WONDERING IF THIS IS A BODY DEFECT. CAN YOU PLEASE RESEARCH THIS CONCERN FOR ME AND NOTIFY ME OF YOUR FINDINGS? *JB

VEHICLE IS A 2002 FORD EXPLORER, PURCHASED NEW. GEAR SHIFT BROKE OFF AT STEERING COLUMN. A SMALL PART BROKE, BUT DEALER SAYS THE ENTIRE STEERING COLUMN MUST BE REPLACED BECAUSE PART THAT BROKE IS ATTACHED TO STEERING COLUMN. DEALERSHIP REPORTS THERE IS A "NATIONWIDE" WAITING LIST FOR THE PART AND IS UNABLE TO GET A PART TO FIX THE VEHICLE. DEALER IS "RESEARCHING" THE ISSUE BUT HAS NO ESTIMATE OF WHEN PART WILL BE AVAILABLE. SEVERAL INTERNET SITES REPORT SIMILAR COMPLAINTS, WITH SOME REPORTING THEY WERE TOLD UP TO 5 1/2 MONTHS TO GET PART. *JB

WE WERE DRIVING THE CAR TO WORK, GOING ABOUT 55 MPH AND THE OVERDRIVE LIGHT CAME ON AND THEN THE CAR JUST STOPPED MOVING. IT NEARLY CAUSED AN ACCIDENT. NOW I HAVE BEEN TOLD THAT I NEED THE TRANSMISSION REPLACED OR REBUILT. I HAVE HAD THIS CAR FOR 17 MONTHS AND THERE WAS NO INDICATION THAT THERE WAS A PROBLEM. IT WASN'T EVEN AT THE POINT TO HAVE THE TRANSMISSION FLUSHED, SO WHAT IS THE DEAL WITH THE INFERIOR EQUIPMENT THAT FORD INSTALLED? I DON'T HAVE THE MONEY TO PAY FOR A TRANSMISSION AND AM AT A LOSS AS TO WHAT TO DO, OTHER THAN TO HAVE IT TOWED COD TO FORDS MAIN OFFICE FOR 'DISPLAY' . *TR

SHORTLY AFTER BUYING THE VEHICLE (68K MILES) THE TRANSMISSION STARTED SHUTTERING AND HAVING ISSUES SHIFTING FROM 1-2 GEAR. IT WOULD ALSO HAVE PROBLEMS DOWN SHIFTING UNDER LOAD. I WOULD HAVE TO RELEASE THE THROTTLE MOMENTARILY TO MAKE IT SHIFT. OVERDRIVE LIGHT WOULD BLINK, THE ODOMETER WOULD BLINK ALL 'DASHES', AND THE SPEEDOMETER WOULD GO TO 0 MPH. I HAVE HAD THE VEHICLE WORKED ON AT A LOCAL DEALERSHIP 3 TIMES AND STILL THE PROBLEM PERSISTS. NOW, AT 97K MILES, MY EXTENDED WARRANTY HAS EXPIRED AND I AM LEFT WITH A VEHICLE I AM STILL PAYING FOR AND A BAD TRANSMISSION. *JB

AFTER OWNING FOR A WEEK AND A HALF, HAD TO HAVE THE G EARS IN THE REAR END REPLACED. LATER INFORMED THAT THE TIRES WERE NOT EVENLY WORN WHICH WAS CAUSING THE REAR END TO POP. AFTER REPLACING THE TIRES, THE FOUR WHEEL DRIVE WOULD NOT WORK. THE 4 X 4 MODULE AND THE WIRING NEED TO BE REPLACED, COSTING $1000.00. THAT IS NOT INCLUDING THE DRIVER WINDOW SWITCH NEEDING TO BE REPLACED AS WELL AS THE WINDOW REGULATOR. NOW THERE IS AN ELECTRICAL PROBLEM COMING FROM THE DASH. UNABLE TO FIGURE OUT WHAT IT IS YET. *JB

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. ON SEPTEMBER 9, 2007, THE HINGE FAILED ON THE LIFTGATE AND THE GLASS FELL OUT AND SHATTERED. HE NOTIFIED THE DEALER AND A RECALL WAS FOUND. THE DEALER ADVISED HIM TO TAKE THE VEHICLE TO THE FORD DEALER. FORD STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL AND WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER STATED THAT THE RECALL HAD BEEN PERFORMED BY THE PREVIOUS OWNERS, HOWEVER, IT WAS DONE IMPROPERLY AT THE TIME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 91,600. UPDATED 01-14-08. *KB UPDATED 12/12/07. *JB

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE MADE ROARING NOISES WHILE DRIVING. A MECHANIC STATED THAT THE WHEEL BEARINGS FAILED. NO REPAIRS WERE MADE. THE VIN, ENGINE SIZE, AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 93,000 AND FAILURE MILEAGE WAS 85,000.

1. REAR WHEEL BEARING FAILURE, MANUFACTURER SEALED PART 2. FAILED 3 TIMES, PASSENGER TIRE BROKE FREE FROM WHEEL WHILE DRIVING DOWN ROAD WITH 2 YOUNG CHILDREN IN THE CAR. 3. FIX BOTH REAR WHEEL BEARINGS THREE TIMES AT A COST OF $800 EACH TIME TOTALING $2400 IN WHEEL BEARINGS. THIS PART IS NOT SUPPOSE TO FAIL....I HAVE BEEN TOLD IT IS A MANUFACTURER'S SEALED PART, BUT I HAVE 6 DIFFERENT ONES FOR THIS VEHICLE AND THEY ALL FAIL!!! ALL BOUGHT AT THE DEALERSHIP, BUT NO WARRANTY APPLIES AS THEY LAST LONG ENOUGH TO OUT LIVE THAT! *TR

THERE HAS NOT BEEN ANY ACCIDENTS, YET. BUT THE REAR DIFFERENTIAL IN THE 2002 FORD EXPLORER WILL EVENTUALLY FAIL CAUSING THE REAR END TO LOCK UP AND THE VEHICLE BE UNCONTROLLABLE. MANY CONSUMERS HAVE HAD TO FIX AND REPLACE THE PARTS AT LOW MILEAGE AND FORD IS AWARE OF THE PROBLEM, BUT REFUSES TO VOLUNTARILY RECALL THE PARTS. THE REAR DIFFERENTIAL SEALS GO BAD AND CAUSE IT TO LEAK. THERE IS THEN WHAT SOUNDS LIKE ROAD NOISE CONSISTENT WITH VEHICLE SPEED. WHEN THE FLUID IS FINALLY GONE, THE PART WILL EVENTUALLY LOCK UP. FORD HAD BEEN ADVISED BY NUMEROUS CONSUMERS OF THIS PROBLEM AND KNOWS OF THE POSSIBLE PROBLEMS THAT COULD ARISE, BUT REFUSES TO TAKE THE STEPS NECESSARY TO PREVENT A MAJOR ACCIDENT FROM OCCURRING. PLEASE LOOK INTO THIS AND MAYBE SOMEONE CAN TALK SOME SENSE INTO FORD. THANK YOU. S*TR

I HAVE A 2002 FORD EXPLORER XLT WITH 96,000 MILES ON IT AND AROUND 60,000 THE NOISE STARTED. FIRST THE FRONT RIGHT WHEEL STARTED TO VIBRATE AND THEN THE HUB WENT. WHILE DRIVING MY FRONT TIRE JUST COLLAPSED. 2ND ISSUE THE REAR END STARTED TO MAKE NOISE IS MORE LIKE VIBRAING. AND AFTER SEARCHING ON GOOGLE, I FIND THAT IM NOT THE ONLY ONE WITH THIS ISSUE. THIS IS A VERY EXPENSIVE ISSUE $1200. JUST TO START THE FORD COMPANY IS AWARE OF THIS ISSUE AND NOTHING IS BEING DONE ABOUT IT. THIS IS NOT A JOKE, THIS IS SERIOUS, SOMEONE CAN GET HURT. MAYBE THAT'S WHAT IT WILL TAKE FOR THE FORD COMPANY TO RESOLVE THE ISSUE, THE ISSUE THAT FORD IS AWARE OF. PLEASE HELP! *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT HE HAD TO REBUILD HIS TRANSMISSION AND REPLACE THE REAR DIFFERENTIAL BEARINGS. THE VEHICLE FAILED WHILE DRIVING 70 MPH. HE STATED THAT THE VEHICLE SHUT OFF WHEN HE SHIFTED INTO REVERSE. HE HAD TO WAIT A FEW MINUTES BEFORE THE VEHICLE COULD BE RESTARTED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 67,117.

WE HAVE A 2002 FORD EXPLORER. WE PURCHASED THIS USED IN AUGUST 2004. ON JUNE 2005 WE STARTED HAVING TROUBLE WITH THE TRANSMISSION AND TOOK IT IN TO THE DEALERSHIP ON JUNE 8, 2005 THEY HAD IT FOR 8 DAYS AND REPAIRED IT UNDER WARRANTY. WE TOOK IT BACK ON JUNE 24, 2005 FOR THE SAME PROBLEM. THEY HAD IT FOR 5 DAYS BUT SAID THEY COULD NOT DUPLICATE THE PROBLEM. ON JAN 20, 2006 WE HAD TO TAKE IT BACK IN TO THE DEALERSHIP FOR TRANSMISSION PROBLEMS AGAIN. THEY HAD IT FOR 7 DAYS THIS TIME AND REPAIRED THE PROBLEM UNDER WARRANTY. THEN ON FEB 10, 2006 WE HAD TO TAKE IT BACK TO THE DEALERSHIP FOR TRANSMISSION PROBLEMS AGAIN. THIS TIME THEY HAD IT FOR 19 DAYS AND AGAIN REPAIRED IT UNDER WARRANTY. NOW WE ARE HAVING TRANSMISSION PROBLEMS AGAIN AND WE TOOK IT TO THE DEALERSHIP FOR REPAIR BUT THEY SAY IT IS OUT OF WARRANTY AND THAT THERE IS NOTHING THEY CAN DO FOR US. THEY SAY THAT IT HAS BEEN 1-1/2 YEARS AND 40,000 MILES SINCE IT WAS LAST WORKED ON AND IT IS OUT OF WARRANTY. AFTER TALKING TO EVERYONE AT THE DEALERSHIP FROM THE SERVICE MGR, THE GENERAL MANAGER AND FINALLY THE OWNERS DAUGHTER, ALL THEY ARE WILLING TO DO FOR US IS TO REPLACE THE TRANSMISSION AND GIVE US THE EMPLOYEE DISCOUNT PRICE WHICH IS $ 2641.50. I FEEL THAT THIS IS AN OWN GOING PROBLEM AND THAT THE TRANSMISSION IS A LEMON AND THEY SHOULD HAVE TO REPLACE THE TRANSMISSION AT NO CHARGE TO US. ALSO AFTER DOING SOME RESEARCH ON THE INTERNET, I AM FINDING THAT THIS SEEMS TO BE A PROBLEM WITH A LOT OF 2002 FORD EXPLORERS

MY TRANSMISSION HAS TO BE REPLACED WHICH WILL COST $3800. PLUS $500.FOR THE COST OF A RENTAL CAR. 2ND TIME TRANSMISSION HAS TO BE WORKED ON. THE FIRST TIME THE CAR JUST STOPPED IN THE MIDDLE OF RUSH HOUR. CAR IS MAINTAINED EVERY 3000 MILES@A FORD DEALERSHIP. CHECK ENGINE LIGHT CAME ON WITH OVERDRIVE LIGHT BLINKING. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. A RECALL NOTICE WAS RECEIVED FOR NHTSA CAMPAIGN ID 07V336000 (VEHICLE SPEED CONTROL). THE DEALER ADVISED NOT TO DRIVE THE VEHICLE, HOWEVER; THE PART WAS UNAVAILABLE FOR TWO WEEKS. THERE WAS NO FAILURE. THE CURRENT MILEAGE WAS 65,000.

COMPLETE REAR DIFFERENTIAL FAILURE, COMPLETE LOCKUP OF WHEELS, STARTED WITH WHINING FROM REAR END ON 2002 FORD EXPLORER 4WD WITH ONLY 84,000 MILES. *TR

PURCHASED NEW 2002 FORD EXPLORER. I HAD THE ORIGINAL TRANSMISSION REPLACED AT 63,658 MILES DUE TO ITS FAILURE. THE REBUILT ONE THAT COST $2,974 IS NOW SLIPPING @77,853 MILES. IT WILL HAVE TO BE REPLACED SOON AND THE COMPANY THAT DID THE WORK IS NOW OUT OF BUSINESS, THUS THE WARRANTY IS WORTHLESS AND I AM PROBABLY GOING TO HAVE TO JUNK THE VEHICLE AND BUY A FOREIGN VEHICLE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE HAS GOODYEAR TRACKER II (NA), SIZE P235/70R16 TIRES. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER SIDE REAR TIRE BLEW OUT AND THE VEHICLE BEGAN TO FISHTAIL. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND PULLED OVER. AAA ARRIVED AND CHANGED THE TIRE. THE TIRE HAS NOT BEEN INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 61,840.

I OWN A 2002 FORD EXPLORER XLT, I HAVE HAD PROBLEMS WITH MY ABS LIGHT COMING ON AND MY BRAKES NOT WORKING CORRECTLY, THEY PULSATE AS IF THEY ARE TRYING TO ENGAGE EVEN WHEN IT IS 90 DEGREES OUTSIDE AND COMPLETELY DRY. NOTHING UPSETS ME MORE THAN HAVING TO PUT ON MY BRAKES AND HAVING THE FEELING THEY ARE NOT GOING TO WORK. THIS PUTS ME IN DANGER AS WELL AS THOSE WHO OWN THIS MODEL. I AM SCARED TO DRIVE IT ANYMORE. I AM ASKING FOR HELP HERE BEFORE I KILL MYSELF, MY FAMILY OR SOME RANDOM PERSON BECAUSE OF FAULTY BRAKES. I DON'T THINK I SHOULD HAVE TO PAY OUT OF POCKET FOR FAULTY ABS PROBLEM THAT FORD HAS SCREWED UP ON. BELOW IT ASKS FOR AN INCIDENT DATE, LET ME TELL YOU THERE HAVE BEEN SEVERAL TIMES IN WHICH THEY KICK ON AND IT FEELS LIKE I'M NOT GOING TO STOP!!!! WHY DOES THERE HAVE TO BE A DEATH BEFORE THESE COMPANIES FINALLY RECALL AND FIX THE PROBLEM?? *TR

2002 FORD EXPLORER WITH TAILGATE PROBLEMS CUSTOMER STATES THAT THE STRUCTURAL INTEGRITY OF THE TAILGATE ASSEMBLY IS IN QUESTION**CC THE CONSUMER STATED FORD HAD A RECALL FOR THE 2002 FORD EXPLORER AND WILL NOT LONGER HONOR FIXING THE PROBLEM WITH THOUSANDS OF VEHICLES. *TR

WINDING AND ROARING NOISE FROM REAR END. *JB

THE OVERDRIVE LIGHT ON THE 2002 FORD EXPLORER IS BLINKING. THIS WAS AFTER THE 100K MILES CHECKUP. I AM NOW BEING TOLD THAT THE TRANSMISSION IS POSSIBLY DAMAGED DUE TO A FAULTY PART THAT IS A KNOW ISSUE WITH FORD MOTOR COMPANY. *JB

GRINDING NOISE SOUNDING LIKE IT IS FROM REAR END, ESPECIALLY ACCELERATING AT HIGH SPEEDS, AND TURNING. TOLD TO REPLACE REAR HUB ASSEMBLY. *JB

AT 80,000 MILES THE VEHICLE HAD 'WHINE' OR 'ROAR' FROM REAR END. I DECIDED IT WAS NOT WORTH FIXING AND 'LIVED WITH IT'. THE VEHICLE NOW HAS 136,000 MILES, STILL 'ROARS', AND HAS TWO SEALS (THAT RESIDE IN DIFFERENTIAL CASE) THAT ARE NOW LEAKING. I WILL NOW HAVE TO SPEND AT LEAST $1200 TO FIX AND HAVE ALREADY SPEND $200 TO DIAGNOSE. *JB

THE PROBLEM IS MY 2002 FORD EXPLORER REAR WINDOW LIFTGATE, MY PANEL BELOW THE REAR WINDOW IS CRACKING FOR NO REASON, I DO NOT USE IS PART OF THE LIFTGATE, AFTER DOING SOME RESEARCH ON THE INTERNET I FOUND OVER 100 OWNERS WITH THE SAME PROBLEM. THIS IS A DESIGN AND ENGINEERING SAFETY PROBLEM THAT WILL ALLOW THE REAR WINDOW TO FALLOUT OR EXPLODE WHEN OPERATING THE DOOR OR NORMAL DRIVING OF THE VEHICLE . FORD MOTOR COMPANY SHOULD REPLACE THE PANELS AT NO CHARGE TO THE OWNER OF 2002 AND UP FORD EXPLORER WITH THIS TAILGATE DESIGN. *JB

TRANSMISSION FAILED OUT OF THE BLUE IN THE MIDDLE OF TRAFFIC, HAD THIS BEEN A HIGHWAY, CONSEQUENCES COULD HAVE BEEN DIRE. CAR HAD TO BE TOWED AND NEW TRANSMISSION INSTALLED. ACCORDING TO RESEARCH I HAVE DONE, THIS HAS HAPPENED TO A LARGE NUMBER OF THESE VEHICLES. *JB

PURCHASED USED 2002 FORD EXPLORER FROM ORIGINAL OWNER. AFTER INSPECTING VEHICLE GOOD, I FOUND THAT THE REAR DIFFERENTIAL WAS LEAKING AND FLUID VERY DIRTY; APPEARS TO HAVE METAL FILINGS. CAN HEAR LOUD RUMBLE AND WHINE WHILE DRIVING. I UNERSTAND THAT COST IS ABOUT $1,600 TO REPAIR. I ALSO UNDERSTAND NOW THAT THIS IS A SERIOUS PROBLEM WITH 2002 AND 2003 FORD EXPLORERS, AND THAT FORD IS WELL AWARE OF THIS. I AM CONCERNED FOR MY SAFETY WITH THIS TYPE OF FAILURE. *TR

HUMMING, WHINING NOISE COMING FROM REAR AT INTERSTATE DRIVING SPEEDS, ESPECIALLY WHEN ACCELERATING. *TR

MY 2002 FORD EXPLORER HAD A FAILED TUBE MOUNTED "DIFFERENTIAL PRESSUE FEEDBACK FROM EGR" (DPFE) SENSOR AFTER 30K MILES. FORD CREATED A TECHNICAL SERVICE BULLETIN (TSB) REGARDING THIS KNOW ISSUE AFFECTING SEVERAL 2000-2003 FORD MODELS INCLUDING THE 2002 EXPLORER (SEE FORD TSB 04-11-1 MAY 25, 2004 ). HOWEVER, WHEN FORD TURNED THIS ISSUE OF THE FAULTY DPFE SENSOR INTO A RECALL, OR "FIELD SERVICE ACTION" (FSA) AS THEY CALL IT, THEY DID NOT INCLUDE THE 2002 FORD EXPLORER IN THE DPFE RECALL. ALL VEHICLES INCLUDED IN FSA 02M01 WERE GIVEN AN EXTENDED 2YR/24K MILE WARRANTY ON THE DPFE SENSOR. THE 2002 EXPLORER WAS NOT INCLUDED IN THIS EXTENDED WARRANTY DESPITE THE FACT THAT THE 2002 EXPLORER WAS INCLUDED IN THE ORIGINAL TSB ON THIS ISSUE AND THE FACT THAT THE 2002 EXPLORER WAS KNOW TO USE THE SAME TUBE MOUNTED DIFFERENTIAL PRESSURE SENSOR AS ALL THE VEHICLES INCLUDED IN THE RECALL. SEE FSA 02M01 *TR

HAD TO REPLACE THREE WHEEL BEARINGS AT THE SAME TIME. ONE WENT BAD WHILE ON VACATION. LUCKILY WE PULLED OFF THE HIGHWAY FOR A BREAK AND HEARD A LOT OF GRINDING. TOOK IT TO A REPAIR SHOP AND THEY WIGGLED THE TIRE LIKE A LOOSE TOOTH. TECHNICIAN SAID THE WHEEL WAS ABOUT TO COME OFF AND COULD HAVE AT HIGHWAY SPEEDS. WITH ONLY 67,000 MILES ON THIS VEHICLE THIS MUST BE A MANUFACTURERS DEFECT THAT COULD HAVE COST ME AND MY FAMILY OUR LIVES! NOW I AM TOLD THE TRANSMISSION IS FAILING. FORD NEEDS TO DO SOMETHING ABOUT THIS. *TR

REAR LIFTGATE ON 2000 FORD EXPLORER HAS CRACKED IN TWO PLACES BELOW THE WINDOW. HAVE NOTICED THIS ON MANY SAME VEHICLES. HAVE HAD MANY COMMENTS ON IF FORD HAS ISSUED A RECALL. *JB

REPEAT FAILURE OF BRAKE LIGHT SWITCH, CRUISE CONTROL WON'T DISENGAGE WHEN BRAKE PEDAL DEPRESSED ,AN UNSAFE SITUATION. ALSO INTERMITTENT INABILITY TO SHIFT OUT OF PARK AND BRAKE LIGHTS NOT OPERATING. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE DEALER INFORMED THE CONTACT THAT THE COIL SPRING ON THE REAR PASSENGER SIDE SUSPENSION FAILED. THE DEALER DID NOT STATE THE CAUSE OF THE FAILURE. AS OF AUGUST 1, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE COIL SPRING ON THE REAR DRIVER SIDE SUSPENSION FAILED JUNE 2005. HE ALSO STATED THAT THE TRANSMISSION FAILED AT 79,835 MILES. THE CURRENT AND FAILURE MILEAGES WERE 79,835. UPDATED 02-04-08. *KB THE CONSUMER DISCOVERED HE DIDN'T HAVE 3RD GEAR. UPDATED

MY VEHICLE HAS A LOUD HUMMING NOISE WHEN ACCELERATING AT ANY SPEED. THE MECHANICS AT THE FORD GARAGE SAY THE REAR DIFFERENTIAL NEEDS REPAIRS. I HAD OTHER WORK DONE THAT DAY DUE TO THE LOUD ROAD NOISE. I HAD A WHEEL BEARING REPLACED, BUT STILL HAVE A LOT OF NOISE. THEY SAID THE REPAIR COULD WAIT AWHILE(THEIR SUGGESTION DUE TO THE ALREADY LARGE EXPENSE) I HAD THIS SAME REPAIR DONE IN 2006 AND 2005. *JB

2002 FORD EXPLORER XLT, ABOUT 62000 MILES. DIFFERENTIAL NOISE STARTED ABOUT 2 MONTHS AGO ALONG WITH A RIGHT AXLE SEAL LEAK. NOISE IS SPEED RELATIONAL, STARTS AT ABOUT 30 MPH AND INCREASES IN FREQUENCY LINEARLY WITH SPEED. NOISE LEVEL ALSO INCREASES WITH INCREASING SPEED. DIFFERENTIAL, ALTHOUGH LEAKING SLIGHTLY, STILL MAKES SAME NOISE WHEN TOPPED OFF WITH SYNTHETIC DIFFERENTIAL FLUID. THROUGH RESEARCH I HAVE DISCOVERED THIS TO BE AN ENDEMIC PROBLEM WITH 2002 AND 2003 EXPLORERS WITH HUNDREDS OF OCCURRENCES NOTED IN VARIOUS PLACES ON THE WEB. MANY MECHANICS REPORT THAT IF THE PINION RETAINING BOLT FAILS, THE DIFFERENTIAL WILL LOCK UP BOTH REAR WHEELS SIMULTANEOUSLY CAUSING LOSS OF CONTROL. I HAVE NOT READ WHERE THIS HAS ACTUALLY HAPPENED BUT THE NOISE IS VERY LOUD AND PEOPLE RIDING IN MY CAR ALWAYS NOTICE IT. I BELIEVE THAT FORD SHOULD STEP UP THE PLATE ON THIS ONE. I HAVE OWNED NOTHING BUT FORDS FOR MANY YEARS AND I DRIVE AN EXCURSION. I WAS REFERRED TO THIS SITE BY A POST ON WWW.CARCOMPLAINTS.COM. *JB

AT 95,000 MILES THERE WAS A REAR END HOWL AT SPEEDS BETWEEN 50-75 MPH. I E-MAILED A COMPLAINT TO FORD MOTOR CORP. AND ASKED IF THEY COULD FIX IT. THEY REPLIED THAT THERE WASN'T ANYTHING THEY COULD DO. *JB

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DIFFERENTIAL FAILED ON HIS VEHICLE. THE COMPONENT WAS REPLACED IN JULY OF 2004. THE GEARS IN THE DIFFERENTIAL WERE WEARING OUT QUICKLY AND THE DIFFERENTIAL BEGAN TO LEAK FLUIDS OUT OF THE PINION SEAL. THE CONTACT HEARD A HOWLING AND GROANING SOUND WHILE DRIVING THE VEHICLE 55 MPH. HE STATED THAT THE GEAR SHIFT LEVER LOCKED UP ON MANY OCCASIONS. THE FOUR-WHEEL DRIVE ALSO LOCKED UP IN APRIL OF 2007 WHILE MAKING A U-TURN. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 67,200. THE CONSUMER PROVIDED REPAIR INVOICES PERTAINING TO THE DEFECT. UPDATED 09/05/07 *TR

REAR DIFFERENTIAL SEAL BAD. *TR

TRANSMISSION HAS TO BE REPLACED. *JB