2002 Ford Explorer complaints

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 40 MPH, THE RIGHT WHEEL TURNED OUTWARDS AND THE VEHICLE ROLLED IN A DITCH. THE CONTACT STATED THAT THE STABILIZER BAR FAILED. HE SUSTAINED INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 160,000.

AFTER NORMAL DRIVING I BEGAN TO HEAR A LOUD GRINDING AND HUMMING NOISE COMING FROM THE REAR DRIVERS SIDE TIRE OF MY 2002 FORD EXPLORER. AFTER GOING TO MY MECHANIC HE HAD SAID MY REAR BEARING AND HUB ARE BAD WHICH ALSO MADE MY REAR TIRE UNSTABLE. HE BEGAN TO TELL ME IT IS A MAJOR PROBLEM WITH THIS VEHICLE AND THE BEARINGS, HUBS, AND BRAKES WERE DEFECTIVE DUE TO THE FACT THAT THEY CANNOT HANDLE THE BRAKING LOAD OF THIS VEHICLE. AFTER RESEARCHING THE PROBLEM ONLINE IT WOULD SEEM HE IS CORRECT. THIS IS A MAJOR SAFETY PROBLEM IN THAT ALL THE BEARINGS AND HUBS EVENTUALLY GO BAD AND CAN FAIL AT ANYTIME MAKING THE TIRES UNSTABLE AND COULD FALL OFF DURING DRIVING. THIS IS OBVIOUSLY A DEFECTIVE DESIGN AND /OR PARTS INSTALLED IN THIS VEHICLE. THERE ARE MANY COMPLAINTS OF THE SAME EVENTS HAPPENING TO OTHER OWNERS. SINCE THIS IS A MAJOR SAFETY ISSUE AND A VERY EXPENSE FIX FOR UNSUSPECTING OWNERS I HOPE YOU LOOK INTO THIS ISSUE AND MAKE FORD ISSUE A RECALL. THANK YOU. *TR

THE TRANSMISSION STARTED SLIPPING AND SHIFTING ROUGH BETWEEN GEARS. HAD IT OVERHAULED AT 38,000 MILES. SAME PROBLEMS NOW OCCURRING AT 120,000. *TR

REAR LIFTGATE GLASS SHOCKS WERE NO LONGER HOLDING UP THE WINDOW WHEN OPEN. REPLACED BOTH SHOCKS, CLOSED THE LIFTGATE GLASS AND THE WINDOW EXPLODED, RESULTING IN THE BOTTOM TRIM PIECE FALLING AND SHATTERED GLASS FLYING EVERYWHERE. FORTUNATELY THEIR WERE NO INJURIES. *TR

I, TOO AM APPARENTLY A FORD EXPLORER LOOSE WHEEL BEARING VICTIM. UNLIKE MOST OF THE COMPLAINTS I'VE READ, I ONLY HAVE 42,000 MI. ON MY TRUCK. MY MECHANIC ALSO INDICATED THAT HE'S SEEING MANY OF THESE CASES AND THAT FORD SHOULD BE STEPPING UP IN THE NAME OF SAFETY TO RECALL THIS DEFECTIVE ITEM BEFORE SERIOUS INJURY OCCURS AND THE TSA SHOULD BE FORCING THEM TO DO SO. IT IS OUTRAGEOUS THAT A PART THAT SHOULD LAST A MINIMUM OF 100,000 MI IS GOING TO COST ME IN EXCESS OF $700! IS FORD SIMPLY USING LESS EXPENSIVE PARTS BECAUSE MOST PEOPLE DO NOT CARRY AN EXTENDED WARRANTY AFTER 5 YEARS? IN ADDITION TO FILING A COMPLAINT HERE, I STRONGLY ENCOURAGE YOU TO DISCUSS THIS WITH YOUR INSURANCE COMPANY. THEY ARE A MUCH LOUDER VOICE SINCE THEY DO NOT WANT TO PAY OUT UNNECESSARY CLAIMS. FORD DOES NOT WANT TO ALERT THE PUBLIC TO A SAFETY ISSUE PRIOR TO SOMEONE BEING KILLED, NOR DO THEY VOLUNTARILY WISH TO ASSUME THIS EXPENSE IF THE PUBLIC SIMPLY GOES OUT AND PAYS $700 TO FIX IT. I'M SO FIRED UP, I MAY ATTEMPT TO REACH OUT TO THE MEDIA. FORD & TSA. MY INSURANCE COMPANY JUST CALLED BACK AND THEY ARE CONCERNED THAT CLAIMS ARE BEING PAID OUT ON THIS AND IT'S NEITHER THE OWNER'S NOR THE INSURANCE COMPANIES FAULT. PLEASE TAKE THE TIME TO DO WHAT'S RIGHT HERE. *TR

MY OVERDRIVE LIGHT IS BLINKING ON AND OFF FOR ABOUT A MONTH..AND BASED ON WHAT I HAVE READ, MY TRANSMISSION IS ABOUT TO GO. ON ONE WEBSITE ALONE THERE WERE OVER 100 COMPLAINTS ABOUT THE 2002 FORD EXPLORER TRANSMISSION NEEDING TO BE COMPLETELY OVERHAULED. WHAT HAPPENS WHEN SOMEONE IS DRIVING ON A FREEWAY, THE TRANSMISSION GOES AND DOZENS OF PEOPLE ARE KILLED BECAUSE OF A MASSIVE ACCIDENT?????? FORD SHOULD BE HELD ACCOUNTABLE AND BE MADE TO RECALL THE TRANSMISSION ON THE 2002 FORD EXPLORER!!! *TR

YET, ANOTHER 2002 FORD EXPLORER TRANSMISSION FAILURE. OVERDRIVE LIGHT STARTED FLASHING, LOST POWER AND DELAY ON SHIFTING, HAD TO HAVE TRANSMISSION REBUILT. FORD NEEDS TO OWN UP TO THIS PROBLEM. LUCKILY I'M UNDER A CRAPPY EXTENDED WARRANTY. OR I WOULD BE 3,400 DOLLARS WORSE IN THE HOLE ON THIS 86,000 MILE 02 EXPLORER. ALSO HAD TO HAVE THE REAR SEALS REPLACED AND CONTROL ARM SAME OLD STUFF I HERE EVERYWHERE..... *TR

OVERDRIVE INDICATOR ON MY WIFE'S 2002 FORD EXPLORER WAS FLASHING AND EXPERIENCED PROBLEMS SHIFTING BETWEEN GEARS. REPAIR FACILITY SAYS THIS IS A COMMON PROBLEM WAS THIS TRANSMISSION. SOLUTION IS TO HAVE THE TRANSMISSION REBUILT OR REPLACED WITH ANOTHER TRANSMISSION. INTERNET GOOGLE RETURNS TONS OF SUPPORTING OWNERS WITH SAME PROBLEM. *TR

TRANSMISSION HAS FAILED. O/D LIGHT IS BLINKING, AND IT WON'T SHIFT INTO 3RD GEAR. *TR

THE OVERDRIVE LIGHT WAS FLASHING, RPM'S INCREASED AND THE VEHICLE'S TRANSMISSION WAS MAKING LOUD NOISES AS THE GEARS SHIFTED. THE VEHICLE WAS BROUGHT TO A TRANSMISSION SPECIALIST AND WAS DIAGNOSED AS NEEDING A NEW TRANSMISSION. NOT ONLY A NEW ONE, BUT TO BOAR OUT THE EXISTING HOUSING AS IT WAS DEFECTIVE BY FORD. *TR

TRANSMISSION PROBLEMS IN THE 2002 EXPLORER WITH A 4.6L V8. *TR

1. HUMMING NOISE COMING FROM VEHICLE, WENT TO DEALER GOT IT LOOKED AT DEALER SAID IT WAS HUB ASSEMBLY IN 3 OF FOUR WHEELS THAT NEEDED REPLACED. 2. ASKED IF I COULD DRIVE IT UNTIL I HAD THE MONEY, WAS TOLD IT IS NOT RECOMMENDED BECAUSE (IF) (WHEN) IT FAILS COMPLETELY IT COULD DAMAGE THE BRAKING SYSTEM OR THE WHEEL COULD FALL OFF, SEARCHED ONLINE AND FOUND CAR-COMPLAINTS.COM AND DISCOVERED NUMEROUS EXPLORER DRIVERS WITH THE SAME PROBLEM AND WAS TOLD THE SAME THING ABOUT THE WHEEL FALLING OFF. 3. WHEEL HUB ASSEMBLES WILL BE REPLACED, I COULD GET THE OLD PARTS BACK IF REQUESTED. JUST KIND OF SCARY THAT THE WHEEL COULD FALL OF WHEN THIS PART FAILS, AND IT FAILED ON 3 OUT OF 4 WHEELS. *TR

02 FORD EXPLORER, BAD WHEEL BEARING, GO ON INTERNET AND FIND OUT VERY HIGH FAILURE RATE OF THESE BEARINGS THAT COULD CAUSE WHEEL TO COME OFF AND POTENTIALLY KILL SOMEONE. FORD WILL NOT RECALL THESE BEARINGS. *TR

THE HUB ON THE DRIVER SIDE WENT BAD, CAUSING DAMAGE TO MY AXEL, ROTOR, AND BRAKES. ALMOST CAUSED ME TO HAVE AN ACCIDENT DUE TO THIS MANUFACTURING PROBLEM. *TR

I OWN A 2002 FORD EXPLORER, AND I HAVE HAD IT FOR NEARLY 3 YEARS. I RECENTLY STARTED HEARING A FAMILIAR NOISE FROM MY TRUCK, ANOTHER WHEEL BEARING NEEDS REPLACING! THIS IS THE THIRD ONE OVER THE PAST YEAR AND A HALF! FORD HAS TO FIX THIS PROBLEM, THERE IS NO REASON A VEHICLE SHOULD HAVE THIS MANY PROBLEMS WITH THE BEARINGS! *TR

I OWN A 2002 FORD EXPLORER THE TRANSMISSION STARTED SLIPPING WHEN IT WAS SHIFTING IN TO 3RD GEAR SO A TOOK IT TO THE FORD DEALERSHIP TWO DAYS LATER THEY CALL ME AND TELL ME THAT I NEED A NEW TRANSMISSION IT WOULD BE AROUND 3,300.00 .WELL I GO ON LINE TO RESEARCH AND TRY TO FIND A TRANSMISSION COME TO FIND OUT THERE'S HUNDRED OF PEOPLE WHO OWN THE 2002 FORD EXPLORER WITH THE SAME THING HAPPEN TO IT I KNOW THINGS DO WEAR OUT BUT IT'S A LITTLE FUNNY FOR IT DO BE THE SAME YEAR AND MODELS AND THE SAME MILEAGES I GOT IT USE AND IT HAD 90,000 MILES ON IT BUT THE TRANSMISSION HAD BEEN REBUILT ALREADY. *TR

I DRIVE A 2002 FORD EXPLORER, EDDIE BAUER MODEL, 4 DOOR. THE ARMS (4) WHICH HOLD BOTH THE BACK DOOR UP WHEN OPEN AND THE BACK GLASS UP WHEN OPEN DO NOT RAISE UP FULLY. I FIND MYSELF CONSTANTLY BUMPING MY HEAD ON EITHER THE DOOR OR THE GLASS. LAST NIGHT AFTER A BASEBALL PRACTICE FOR MY 10-YEAR OLD SON I POPPED OPEN THE BACK GLASS TO PUT HIS BASEBALL BAG IN THE CAR. THE GLASS WENT UP PART WAY AND UNTHINKINGLY I HIT MY HEAD ON THE GLASS. I PUSHED THE GLASS UP SO I COULD PLACE THE BAG IN THE VEHICLE AND THE GLASS PANE EXPLODED. IT SHOWERED GLASS SHRAPNEL OVER THE TWO OF US. WE WERE BOTH SHOCKED THAT THE GLASS WINDOW WOULD JUST CATASTROPHICALLY EXPLODE. WE ARE VERY LUCKY WE WERE NOT INJURED. I FEEL THAT THIS ACCIDENT IS A PUBLIC HAZARD. I WILL AVOID A POOR DESIGN LIKE THIS WHEN LOOKING FOR A NEW CAR. WHEN I REPORTED IT TO PAYTON WRIGHT FORD IN GRAPEVINE, TEXAS, THE SERVICE ADVISER SHRUGGED IT OFF AND STATED YES I'VE SEEN THAT HAPPEN, LIKE IT WAS AN EVERYDAY OCCURRENCE. I WAS TOLD TO REPORT IT TO MY INSURANCE COMPANY AND THAT FORD WOULD DO NOTHING ABOUT IT. *TR

I HAVE A 2002 FORD EXPLORER AND A CRACK APPEARED OVERNIGHT IN THE REAR LIFT GATE PANEL. THIS SEEMS TO BE A RECURRING DEFECT IN FORD EXPLORERS AND FORD SHOULD BE ACCOUNTABLE TO FIX THE DEFECT. *TR

I HAVE A 2002 FORD EXPLORER AND REPLACED THE RIGHT REAR WHEEL BEARING IN 2004, AGAIN IN OCT. OF 2006, AND NOW IN FEB. OF 2008. THE RIGHT FRONT WAS ALSO REPLACED IN DEC. OF 2006. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. AFTER THE ENGINE WAS TURNED OFF AND THE DOOR WAS CLOSED, THE CONTACT HEARD A LOUD NOISE. SHE NOTICED THAT THE LIFTGATE GLASS SHATTERED. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT NO REPAIRS WERE MADE. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER 04V442000(STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) IN MAY OF 2007. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 03-04-08 *BF THE CONSUMER STATED THE PROBLEM WAS THOUGHT TO BE FIXED BACK IN APRIL 2007, HOWEVER THE REAR GLASS SHATTERED AGAIN. TL THE DEALER STATED THAT THE BRACKETS WERE REPLACED; HOWEVER, THE GLASS BROKE AND SOUNDED LIKE AN EXPLOSION. THE VEHICLE HAS BEEN AT THE DEALER FOR 21 DAYS TO HAVE THE GLASS INSTALLED. THE CONTACT HAD TO PAY $948 TO HAVE THE VEHICLE REPAIRED. THE CONTACT HAS THE BRACKETS THAT SHOULD HAVE BEEN INSTALLED. SHE ALSO SPOKE WITH THE MANUFACTURER AND THEY DIDN'T OFFER HER ANY ASSISTANCE.

TRAVELING ON INTERSTATE WHEN LOUD NOISE CAME FROM THE TRANSMISSION. RPM'S WENT UP DRASTICALLY. TRANNY LIGHT CAME ON. WHEN STARTING AND STOPPING THE TRUCK THE TRANSMISSION WOULD MAKE A HORRIBLE METAL SOUND. HAVE NOT DRIVEN IT FOR 1 MONTH DUE TO HAVING TO GO GET A LOAN TO PAY FOR THE REPAIRS. TOOK TO AAMCO WHICH STATED TODAY THAT THE TRANNY NEEDS TO BE TOTALLY OVERHAULED AT $2400. *TR

WHEEL BEARING FAILURE FOR THIRD TIME ALMOST FLIPPED TRUCK I HAVE HAD IT REPAIRED AGAIN. *TR

MY COMPLAINT IS THAT I'VE HAD TO REPLACE ALL FOUR WHEEL BEARINGS ON MY 2002 FORD EXPLORER....IT ONLY HAS 90,000 MILES ON IT AND IT IS A VERY COSTLY REPAIR. IT SEEMS TO ME THAT THESE BEARING ARE DEFECTIVE AND IF I DON'T REPLACE THEM THE CAR WOULD BE IN SERIOUS JEOPARDY OF AN ACCIDENT. *TR

MY FAMILY AND I WENT TO MY FAMILY MEMBERS HOUSE AND AFTER PUTTING THE VEHICLE IN PARK AND UNLOCKING THE DOORS MY DAUGHTER'S DOOR (REAR PASSENGER) WOULD NOT UNLOCK NOR OPEN FOR THE INSIDE OR OUTSIDE, BY SWITCH NOR MANUALLY. FOR MY DAUGHTER TO EXIT THE VEHICLE SHE HAD TO CLIMB IN THE FRONT SEAT TO EXIT THE VEHICLE, WE HAVE A BABY THAT RIDES IN A CAR SEAT SO SHE COULDN'T EXIT ON THE DRIVER PASSENGER SIDE. I'VE DISCOVERED THAT THE ONLY WAY TO FIX THIS IS TAKE THE PANEL OFF AND TAKE THE ONE SCREW OFF THAT HOLDS THE HANDLE MECHANISM AND PULL IT A FEW TIMES TO FINALLY RELEASE THE LATCH. I JUST READ ABOUT A FORD RECALL ON FAULTY LATCHES. THE ONLY DIFFERENCE IN THIS RECALL AND MY LATCH ISSUE IS MY LATCH WILL NOT RETURN TO AN OPEN STATE. I FEEL THAT MY ISSUE IS RELATED IN THE SAME CONTEXT, AND FEEL THAT THERE IS A SAFETY ISSUE BECAUSE IF SOMETHING HAPPEN MY DAUGHTER COULD NOT GET OUT OF THE VEHICLE. *TR

2002 FORD EXPLORER FUEL FILTER REPLACEMENT FIRE HAZARD. FUEL LINE RETAINING CLIPS (50 CENT PART) ARE ONLY AVAILABLE FROM FORD IN A $200 FUEL LINE ASSEMBLY. NOT USING THESE CLIPS CAUSES TO MUCH SLACK IN THE FUEL LINE TO FILTER CONNECTION. THEIR INTENT TO ROPE THE CONSUMER INTO A $200 PURCHASE MAY CAUSE ALTERNATE, READ:UNSAFE SOLUTIONS BY THE CUSTOMER. THE FEELING IS THAT FORD IS EXTREMELY NEGLIGENT IN NOT MAKING THESE 'LOCKING R-CLIPS' AVAILABLE SEPARATELY AT THE DEALERSHIP PARTS COUNTER, OR IN THE AFTERMARKET FOR THE REPLACEMENT OF A REGULAR MAINTENANCE ITEM. (FUEL FILTER). FORD HAS BEEN CONTACTED TWICE REGARDING THIS OVERSIGHT ON THEIR PART AND REFUSE TO OFFER THE CLIPS BY THEMSELVES. *TR

O/D LIGHT FLASHING, TRANSMISSION SLIPPING. *TR

MY 2002 FORD EXPLORER HAD REAR AND FRONT HOWLING NOISES SIMILAR TO A JET DURING TAKE OFF. ALSO WAS VERY UNSTABLE AT HIGHER SPEEDS. FORD DEALERSHIP FOUND BOTH REAR WHEEL BEARINGS AND REAR DIFFERENTIAL BEARINGS NEED REPLACING. THEY ALSO STATED THAT THE REAR HAD SUCH A WOBBLE THAT IT WOULD DANGEROUS TO DRIVE IN ITS CURRENT CONDITION. JUST THE REAR WHEEL BEARINGS COST ME ALMOST $600. ON FURTHER INVESTIGATION THEY FOUND THE FRONT HUBS AND RING AND PINION NOISY AND ALSO IN NEED OF REPLACEMENT. THE TOTAL FOR THESE REPAIRS IS NEARING $3000. NO WONDER FORD IS HEADING INTO BANKRUPTCY! THIS VEHICLE STILL HAS WELL UNDER 100,000 MILES, HAS NEVER TOWED, PLOWED OR USED OFF-ROAD, ALL HIGHWAY MILEAGE. IS THIS WHY THEY SAY FORD IS FIX OR REPAIR DAILY? MY NEXT VEHICLE WILL NOT BE FORD FOR SURE. FORD NEEDS TO HAVE THESE ISSUES RECALLED AND FIXED BEFORE SOMEBODY GETS HURT. *TR

TRANSMISSION FAILURE ON HIGHWAY, IN A CONSTRUCTION ZONE, ALMOST RESULTING IN AN ACCIDENT. THIS IS A KNOWN PROBLEM W/ 2002 EXPLORERS. ASK ANY TRANSMISSION SHOP. ALSO CHECK OUT CARCOMPLAINTS.COM - IT IS THEIR #1 WORST VEHICLE. I COUNTED 10 TECHNICAL SERVICE BULLETINS ON THIS TRANSMISSION, BUT NO RECALL !?! *TR

CHANGING GEARS (PARK TO DRIVE) IN ORDER TO DRIVE CAR. GEAR SHIFT LEVER CAME OFF CAR. HAVE FOUND OTHER COMPLAINTS ON THIS MODEL ON WEB WHERE GEAR SHIFT LEVER FALLS OFF STEERING COLUMN. WHAT CAR HAS A GEAR SHIFT LEVER THAT FALLS OFF???? *TR

I OWN A 2002 FORD EXPLORER XLT. IT HAS 99,000 MILES ON IT. I DROVE THIS VEHICLE VERY GENTLY AND HAVEN'T HAD ANY PRIOR PROBLEMS. THEN ONE DAY OUT OF NOWHERE, THE TRANSMISSION WENT. IT WENT WITHOUT WARNING. NO PRIOR SLIPPAGE, NO JERKING, NO ENGINE LIGHTS, NOTHING. NOW I HAVE TO DISH OUT MONEY I DON'T HAVE TO GET IT FIXED. I SEE I'M NOT THE ONLY PERSON WITH THIS PROBLEM. FORD NEEDS TO RECOGNIZE THE FACT THAT THEY MESSED UP SOMEWHERE ALONG THE WAY WITH THIS VEHICLE. IT HAS A NICE BODY, A NICE LOOK AND FEEL. THE TRANSMISSION PROBLEM JUST NEEDS TO BE TAKEN CARE OF. I'M WAITING FOR A RECALL SO I CAN GET MY MONEY BACK. I'VE BEEN A FAITHFUL FORD DRIVER, AND THEY SHOULD BE THERE FOR EVERYONE WHO SUPPORTS THEM BY BUYING THEIR VEHICLES. IF I DON'T GET ANY RESOLUTION, I'LL BE SURE TO NEVER EVEN LOOK AT A FORD AGAIN. I'LL TELL EVERYONE I KNOW TO STAY CLEAR OF FORD. *TR

RECENTLY PURCHASED A 2002 FORD EXPLORER FOR MY 17 YEAR OLD DAUGHTER, IT HAS 79,000 MILES ON IT. WITHIN THE FIRST THREE MONTHS OF OWNING THE VEHICLE I HAVE HAD TO REPLACE 3 OF THE 4 WHEEL BEARINGS. THE TIRE WAS PRACTICALLY FALLING OFF THE VEHICLE BY THE TIME IT MADE ENOUGH NOISE FOR ANYONE TO NOTICE. *TR

MY 2002 FORD EXPLORER HAS BEEN WONDERFUL UNTIL MY TRANSMISSION STARTED SLIPPING IT WOULD RUN FINE THEN JOLT INTO GEAR OUT OF NO WHERE THEN BE RUNNING FINE AGAIN. I WAS ON MY WAY TO WORK THE OTHER DAY AND OUT OF NO WHERE MY CAR STALLS IN DRIVE I AM PUSHING ON THE GAS PEDAL AND NOTHING NO MOVEMENT IN RUSH HOUR TRAFFIC. I HAVE MY CAR TOWED TO THE TRANSMISSION SHOP AND BANG YOU NEED A NEW TRANSMISSION, I DID NOT TAKE MY CAR TO THE SHOP THE FIRST COUPLE OF TIMES BECAUSE THE ISSUE WAS SO FEW AND FAR BETWEEN, SO I THOUGHT OK MAYBE TRANSMISSION FLUID OR OIL CHANGE DID THAT EVERYTHING WAS FINE FOR ABOUT TWO MONTHS THEN I LOW AND BEHOLD I AM OUT 1000'S OF DOLLARS FOR A NEW TRANSMISSION. THEN I DECIDE TO RESEARCH MY YEAR, MAKE, MODEL VEHICLE AND FIND OUT THAT I AM NOT THE ONLY ONE WHO HAS TO THROW AWAY MONEY THAT I CAN NOT AFFORD BECAUSE FORD KNEW ABOUT THE TRANSMISSION PROBLEM ALL ALONG. I HAVE ALWAYS BOUGHT FORD VEHICLES BUT I THINK THAT I MIGHT HAVE TO RECONSIDER WHEN I LOOK FOR ANOTHER VEHICLE UNLESS FORD WANTS TO DO THE RIGHT THING AND RECALL THIS YEAR TRANSMISSION AND REIMBURSE THOSE WHO WERE OUT MONEY GETTING THEIR VEHICLES FIXED WHEN FORD KNEW THAT THEIR WAS A PROBLEM TO BEGINNING WITH. THANK GOODNESS THAT I WAS STOPPED AT A RED LIGHT WHEN MY CAR STALLED BECAUSE I COULD HAVE BEEN REAR ENDED AND THEN I WOULD BE MORE UPSET THAN I AM. *TR

FORD EXPLORER 2002 CLUTCH PACK IN REAR DIFF WENT OUT CAUSING RACK AND PINION TO GO OUT. FORD DEALER STATES THIS IS A COMMON PROBLEM WITH THIS YEAR. HAD REAR DIFF REBUILT BY DEALERSHIP WITH FORD PARTS AND 24,000 MILES LATER THE DEALERSHIP SAYS IT NEEDS REPLACED AGAIN. AT $1300 TO OVER $1500 EACH TIME THIS IS CRAZY AND NEITHER FORD NOR THE DEALERSHIP WILL ASSIST IN THE COST. AFTER CALLING FORD CUSTOMER SERVICE MY AGGRAVATION INCREASED BECAUSE THEY REFUSED TO ACKNOWLEDGE THAT THIS IS A PROBLEM. NOW SAME PROBLEM ON OUR 03 EXPEDITION. IF THE DIFF LOCKS UP I CAN ONLY IMAGINE WHAT WILL HAPPEN. *TR

2002 FORD EXPLORER XLT 103K MILES MAKES A CLUNK WHEN SHIFT ON REVERSE. TOOK IT FOR CHECK UP AND NEED A NEW TRANSMISSION WHICH WILL COST ABOUT $2500+ I ALREADY PAID $10,000 FOR SUV CANT PAY ANY MORE AND I ONLY OWNED IT FOR 10 MONTHS. AND THERE ARE THOUSANDS OF CUSTOMERS WITH THE SAME PROBLEM THAT CAN BE FOUND ON THIS WEBSITE. HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/TRANSMISSION_SLIPS_WHEN_SHIFTING_AND_CLUNKS.SHTML I THINK FORD SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE AND HELP US OUT. *TR

ABSOLUTELY NO WARNING SIGNS O/D OFF LIGHT BLINKING TRANSMISSION BANDS FAILURE, REQUIRING A COMPLETE REBUILD $2500-3500 FOR REPAIR AT 68,000 MILES. *TR

THIS VEHICLE HAS BEEN MAINTAINED PER MANUFACTURES RECOMMENDATIONS. IT IS NOT USED OFF ROAD AND RUN UNDER NORMAL CONDITIONS. WITH NO WARNING AND NO PREVIOUS NOISE THE RIGHT REAR WHEEL HUB/BEARING FAILED. THE BEARING CAME APART AND THE WHEEL WAS SO LOOSE IT WAS WALKING 1-2 INCHES SIDE TO SIDE. HAD MY WIFE NOT BEEN DRIVING SLOWLY THERE COULD HAVE BEEN A HORRIFIC WRECK. LUCKILY SHE WAS CLOSE TO A SHOP WHEN IT HAPPENED. I HAVE NOT FIXED IT AS OF YET BUT AM IN THE PROCESS NOW. I KNOW I WILL NEED A HUB, BEARING AND THE BRAKES WERE KNOCKED OUT BY THE WALKING MOTION. THERE SHOULD HAVE BEEN A RECALL ON THIS. I SEE ON THE INTERNET WHERE A LOT OF INDIVIDUALS HAVE HAD THE SAME ISSUE. *TR

TRANNY SLIPPAGE. O/D LIGHT/SERVICE ENGINE LIGHT FLASHING. ENGINE REVVING BUT NOT COMING INTO GEAR. THE TRANSMISSION SHOP SAID THIS IS A KNOWN ISSUES WITH FORDS. THE BANDS THAT WRAP THE 2ND & 5TH GEARS TO LOCK AGAINST THE DRUM ARE DEFECTIVE. FORD HAS UPDATED THE STYLE OF THE BAND AND ONCE REPLACED THIS ISSUE DOES NOT REPEAT. MY ESTIMATE SO FAR IS AT $2100-$2300. WE WILL NOT KNOW FULL EXTENT OF DAMAGE UNTIL HE REMOVES, DISMANTLES & INSPECTS IT ($595 TO DO THAT). AS THIS IS A KNOWN FORD ISSUE WITH THEIR DEFECTIVE PART, THERE SHOULD BE A RECALL AND OWNERS SHOULD BE REIMBURSED FOR THE COST OF REPAIRS. *TR

I HAVE A 2002 FORD EXPLORE V-8 XLT THAT HAS BEEN TAKEN CARE OF AND ALL THE SUDDEN I HAVE TRANSMISSION PROBLEMS, WHEN I AM IN DRIVE ALL SUDDEN OUT OF NO WHERE MY CAR WILL EITHER STALL OR IT WILL JOLT INTO GEAR. THEN IT WILL BE OK FOR A WHILE THEN IT STARTS DOING THE SAME THING AGAIN. I AM MORE MAD THAT MORE THAN 100 COMPLAINTS HAVE BEEN POSTED WITH THE SAME TRANSMISSION PROBLEM FOR THE SAME YEAR FORD VEHICLE ALL OF THEM ALMOST THE EXACT SAME AND THERE IS NO INVESTIGATION INTO THIS PROBLEM. I WAS ON A WEBSITE THAT LISTED THIS WEBSITE FOR VEHICLE COMPLAINTS AND THAT THERE WERE SEVERAL COMPLAINTS FOR THE SAME THING TRANSMISSION FAILURE FOR THE 2002 FORD EXPLORER. *TR

ONE OF MY CUSTOMERS CAME TO ME WITH 53,000 ON HER 2002 FORD EXPLORER. THE COMPLAINT WAS A MILE LONG. ENGINE LIGHT IS ON, ABS LIGHT IS ON, SPEED SENSOR,A/C PROBS, REAR AXLE SEALS ARE LEAKING ON THE IRS, POOR EXCUSE FOR A REAR AXLE SYSTEM IN MY OPINION. A PERSON CANT TELL IF IT IS THE DIFFERENTIAL OR THE REAR BEARINGS ARE BAD, READING ON HERE I THINK THAT THEY ARE BOTH BAD. DIFF IS FULL OF METAL SHAVINGS. I AM SORRY BUT IF FORD DON'T START STANDING BEHIND SUCH A POOR EXCUSE FOR A VEHICLE, THAT ONE ONE GENTLEMEN ON HERE IS GOING TO BE RIGHT SOMEONE IS GOING TO GET HURT FIRST. THANKS FOR ALL THE GREAT INPUT ON HERE AS A MECHANIC IT MEANS A LOT. I AM GOING TO LOOSE A BIG JOB GRANTED. UNLIKE OTHER CERTAIN PLACES HMMMMMMMMM DEALERS I CARE ABOUT MY CUSTOMERS AND VALUE THEIR LIVES. YOU SHOULD DO LIKE I AM GOING TO STRONGLY ENCOURAGE MY CUSTOMER TO GET RID OF THIS PIECE OF CRAP. THIS IS WHY THE FOREIGN CAR MANUFACTURER ARE KICKEN OUR BUTTS BECAUSE WE CANT BUILD ANYTHING DECENT AND THE STAND BEHIND IT. WHAT'S THAT. THAT'S HOW WE ARE, WE ALWAYS WAIT TILL ITS TOO LATE TO DO ANYTHING UNTIL SOMEONE GETS HURT, LIKE OUR CHILDREN. WHAT REALLY PAINS ME IS THAT FORD MOTOR CO USE TO BE AN AMERICAN ICON ALONG WITH ALL THERE COMPETITORS IN THE AMERICAN MARKET AND USE TO CARE ABOUT KEEPING A CUSTOMER FOR LIFE AND KEEP UP ON THINGS LIKE CUSTOMER SERVICE AND QUALITY, INS CO (DON'T EVEN GET ME STARTED). THE WORST PART ABOUT IT IS YOU CANT TELL ME THAT YOU SHOULD NOT BE ABLE TO 100,000 MILES WITHOUT MAJ

FORD EXPLORER XLT 2002 WITH 61,000 MILES O/D LIGHT STARTED FLASHING RAPIDLY AND THE CHECK ENGINE LIGHT CAME ON. WAS TOLD THE TRANSMISSION WAS SLIPPING BETWEEN 1ST AND 2ND GEAR AND NEEDED REPLACING. REPLACED TRANSMISSION AND LESS THAN A YEAR LATER THE O/D LIGHT STARTED FLASHING RAPIDLY AND CHECK ENGINE LIGHT CAME ON AGAIN. HAD THE CODES READ AND NEEDED TO REPLACE PRESSURE SENSOR VALVE. WORKED FINE UNTIL LATELY AND NOW VEHICLE IS DOING THE SAME THING AGAIN. *TR

2002 EDDIE BAUER EXPLORER TRANSMISSION TRANSMISSION TYPE 5R55W STARTED TO SLIP AND THE VEHICLE HAS 110,000 MI. NEXT MY O/D DASH LIGHT STARTED TO FLASH AND THEN THE CHECK TRANSMISSION LIGHT WENT ON. DEALER STATED IT WAS JUST A BAD SOLENOID REPLACEMENT COST OF $1,000 OR WORSE? SECOND OPINION STATED THAT THERE IS A BURIED CODE IN THE DIAGNOSTIC ABOUT THE OVERDRIVE WASN'T WORKING AND THE TEST DRIVE BY MECH. NOTED THAT 5TH GEAR WASN'T WORKING. THE INDEPENDENT MECH. STATED THAT HE WAS SORRY WHEN HE FOUND OUT IT WAS AN EXPLORER BECAUSE HE HAS A LOT OF THIS WORK. THE TRANSMISSION WAS OVERHAULED TO THE SUM OF $2,710. SAFETY CONCERN? WELL YOU HAVE YOUR FAMILY IN THIS VEHICLE TRYING TO MERGE ONTO A HIGHWAY WHILE YOUR TRANSMISSION IS SLIPPING OR WORSE. TO ME THIS IS AS BIG AS A SAFETY ITEM AS THEIR BACK GLASS LIFT GATE THEY RECALLED. OR THEIR ROLL OVER ISSUE FOR THAT MATTER. SO I MAY BE ONE PERSON BUT YOU JUST HAVE TO TYPE IN THIS ISSUE ON THE INTERNET AND THE NUMBER OF COMPLAINTS ARE INCREDIBLE. OK SO MANY PEOPLE HAVE HAD THE SAME ISSUE. SO GO TO THEIR TSB AND THIS IS LITTERED WITH TRANSMISSION ISSUES. THIS IS CLEARLY A FAULTY TRANSMISSION FROM THE START BUT APPARENTLY CONSUMER COMPLAINTS HAVE NOT BEEN ENOUGH FOR FORD TO DO THE RIGHT THING HERE. I WOULD ASK THAT THE NHTSA DO WHAT IS IN THEIR POWER TO REQUEST FORD TO DO THE RIGHT THING HERE AND REIMBURSE US FOR FIXING AN OBVIOUS AND DANGEROUS DESIGN FLAW. *TR

2002 FORD EXPLORER WITH AN O/D LIGHT FLASHING AND NOW A SERVICE ENGINE SOON LIGHT ON. WAS TOLD BY THE DEALER THAT THE TRANSMISSION WOULD HAVE TO BE REBUILT. ONLY 46000 MILES ON THE TRUCK. ONLY CHANGED EVERY 3000. EXTENDED WARRANTY JUST EXPIRED ON DEC 13, 2007 AFTER 5 YEARS. UPDATED *TR

2002 FORD EXPLORER XLT. NOTICED A CRACK IN THE REAR PANEL LOCATED BELOW TAILGATE GLASS THE CRACK IS FROM TOP TO BOTTOM. *TR

TRANSMISSION FAILURE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. IN MARCH OF 2007, THE CONTACT FOUND A CRACK IN THE CENTER OF THE LIFTGATE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN ON JANUARY 6, 2008 AND THEY STATED THAT THE REPAIR WAS THE CONTACT'S RESPONSIBILITY. THE CURRENT MILEAGE WAS 16,000 AND FAILURE MILEAGE WAS 14,500. UPDATED 03-04-08 *BF

2002 FORD EXPLORER XLT REPLACING 3RD WHEEL BEARING IN 2 YEARS. *TR

I HAVE A 2002 FORD EXPLORER AND MY PROBLEM FIRST STARTED WITH THE 4X4 CASE. THE DEALERSHIP STATED IT WAS COVERED UNDER THE WARRANTY AND IT WAS FIXED. A MONTH OR SO LATER MY TRUCK BEGAN DOING THE SAME THINGS, WEIRD NOISE WHEN DRIVING NOW I HAVE TO GET THE WHEEL BEARING CHANGED ON THE LEFT SIDE AND THAT IS NOT COVERED BY WARRANTY. THE COST FOR THIS REPAIR IS ESTIMATED. $600.00. *TR

POTENTIAL LOST LEFT WHEEL DUE TO FAILING WHEEL BEARING. *TR

I LIFTED MY REAR UPPER TAILGATE ON MY 2002 FORD EXPLORER, AND THE WINDSHIELD LITERALLY EXPLODED ON MY HEAD, INCLUDING DROPPING THE LOWER PART OF THE TAILGATE ON TOP OF ME. AFTER SEARCHING ON THE INTERNET IT APPEARS TO BE A VERY COMMON PROBLEM, AND MY LOCAL FORD DEALER CLAIMS THEY'VE NEVER HEARD OF SUCH A THING. MY LOCAL BODYSHOP HOWEVER WAS FAMILIAR WITH THE PROBLEM. THIS TAILGATE HAD A PREVIOUS RECALL RELATED TO THE HINGES I BELIEVE, WHICH I DID HAVE DONE, BACK IN 2005. MY CAR HAS 75,000 MILES AND IS USED ALMOST EXCLUSIVELY FOR HIGHWAY DRIVING. *TR

1)NO PARTICULAR EVENTS LEADING UP TO FAILURE, ONE DAY O/D LIGHT CAME ON (FLASHING) 2)TRANSMISSION FAILURE, MUST REBUILD TO THE TUNE OF $3,400 3)TRANSMISSION REBUILD. *TR