2002 Ford Explorer complaints

REAR WHEEL BEARINGS WORN OUT ON FORD EXPLORER. LOOKS TO BE A HUGE PROBLEM WITH THEM. IT SHOULD BE A RECALL ITEM TO BE FIXED. LUCKILY NO ACCIDENT/OR INJURIES!!! *TR

TRANSMISSION SLIPPED WHILE SHIFTING FROM 2ND TO 3RD. AT NEXT LIGHT, WOULD NOT SHIFT FROM 2ND TO 3RD UNTIL I TOOK MY FOOT OFF THE GAS. VEHICLE FELT LIKE IT LEFT THE GROUND AS IT ATTEMPTED TO SHIFT FROM 2ND TO 3RD. NOTICED OD/OFF LIGHT FLASHING. CHECK ENGINE LIGHT CAME ON. I HAVE BEEN QUOTED NEW TRANNY FOR 3,814.18, REAR BRAKES, REAR END NOISE, EGR SYSTEM CODE A 5,000.00 REPAIR AND THE SUV IS ONLY WORTH 7 GRAND. *TR

DOOR AJAR LIGHT COMES ON. RECYCLED ENGINE CHECKED ALL DOORS AND AGAIN LIGHT COMES ON. OR WHILE DRIVING, THE DOORS AUTOMATICALLY UNLOCK. THE ALARM SOUNDS FOR NO REASON SOMETIMES. SOMETIMES THE INTERIOR LIGHTS COMES ON AND STAYS ON USUALLY WHEN I HAVE TROUBLE WITH THE DOOR AJAR ISSUES. *TR

2002 FORD EXPLORER- A NIGHTMARE OF PROBLEMS THAT KEEP GETTING WORSE. IT HAS 56K MILES ON IT AND I AM ABOUT TO REPLACE THE TRANSMISSION. FUEL PUMP , 2 REAR SPRINGS, 2 WHEEL BEARINGS AND THE DRIVERS SIDE WINDOW MOTOR HAVE ALREADY BEEN REPLACED. NEITHER OF THE 2 REAR WINDOWS ROLL DOWN AND THE BACK HATCH LIFT REPLACE ON RECALL IS BROKEN YET AGAIN. THIS IS THE BIGGEST HUNK OF JUNK ON 4 WHEELS. FORD NEEDS TO DO SOMETHING. THANK GOD I DIDN'T BUY IT NEW BECAUSE THAT REALLY WOULD HAVE BEEN A RIP OFF. *TR

DRIVING WHEN THE OVER DRIVE LIGHT STARTED FLASHING. THE CAR WOULDN'T GO INTO 3RD GEAR, CAUSING THE CAR TO REV REAL HIGH AND SLOW DOWN. TOTAL REPAIR FOR A REBUILT TRANSMISSION $2,500.00. *TR

INDICATOR LIGHTS FLASHING ON AND OFF ,TRANSMISSION RATTLING NOISE AND FAILURE AT 99,000 MILES. *TR

ALL FOUR WHEEL BEARINGS NEEDED REPLACED ON MY 02' FORD EXPLORER PREMATURELY IN MY OPINION AND THIS SEEMS TO BE A COMMON COMPLAINT ON INTERNET CHAT ROOMS AND WEB SITES. THE REAR WHEEL BEARINGS CAN BE DANGEROUS WHEN THEY FAIL DUE TO THE TIRE WOBBLING ON THE AXLE WITHOUT WARNING. THESE REPAIRS ARE EXTREMELY EXPENSIVE ALSO AND HARD TO DO FOR THE AVERAGE PERSON IF THEY WANT TO SAVE MONEY. *TR

WHEEL BEARINGS AND REAR DIFFERENTIAL. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 20 MPH, THE SIDE AIR BAGS SUDDENLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE CONTACT FEELS THAT THE FORD MANUFACTURER SHOULD REPLACE THE AIR BAGS FOR FREE DUE TO THE FAILURE BEING TECHNICAL IN NATURE. THE CURRENT MILEAGE WAS 80,544 AND FAILURE MILEAGE WAS 80,400.

LAST SUMMER 2007, I NOTICED A CRACK IN THE PLASTIC PANEL BENEATH THE REAR WINDOW IN MY FORD EXPLORER. I TOOK IT INTO A BODY SHOP TO ASK HOW THIS COULD HAVE HAPPENED AND THEY TOLD ME THAT THEY HAD SEEN SEVERAL FORD EXPLORERS WITH THE SAME DEFECT AND THAT THE PART HAD BEEN RECALLED BY THE MANUFACTURER. I LOOKED UP ONLINE THE RECALL AND SAW THAT IT WAS FOR THE SAME YEAR, MAKE, AND MODEL OF MY EXPLORER SO I TOOK IT TO THE DEALERSHIP AND THEY RAN THE VIN NUMBER AND SAID THAT MY PARTICULAR CAR WASN'T A PART OF THE RECALL EVEN THOUGH IT IS THE SAME EXACT PART AND CAR. I THEN CALLED THE FORD NATIONAL CUSTOMER SERVICE LINE AND FILED A COMPLAINT AND THEY DID NOTHING ABOUT IT. I WAS TOLD BY 2 AUTOSHOPS THAT IF I DON'T GET THE PART REPLACED IT COULD CRACK COMPLETELY AND THE WINDOW CAN FALL OUT OF THE CAR. *TR *DT*JB *DT *TR

FORD EXPLORER REAR DIFFERENTIAL - REPLACED 3 X'S OVER 6 YEARS. *TR

MY STEERING COLUMN SHIFTER BROKE WHILE TRYING TO PUT THE VEHICLE IN PARK. IT WAS STUCK IN REVERSE SO I HAD TO TAKE THE COLUMN APART AND FIGURE HOW TO CHANGE GEARS AND GET MY KEYS OUT. FOUND OUT THIS HAS HAPPENED TO NUMEROUS PEOPLE WITH THIS STEERING COLUMN/GEAR SHIFT. WHY MAKE TWO THINGS THAT HAVE NOTHING TO DO WITH EACH OTHER BE TOGETHER ON THE SAME HARDWARE IS BEYOND ME. THIS PART SHOULD'VE BEEN BOLTED ON SO IT CAN BE REPLACED EASILY. *TR

WELL, THE WIFE BOUGHT THIS PRE OWNED 2002 FORD EXPLORER. 10 MONTHS AGO. WE STARTED GETTING ROAD NOISE AFTER AN OIL CHANGE AND TIRE ROTATION. I THOUGHT THE NOISE WAS COMING FROM THE REAR TIRES BEING CUPPED, AND PLACED ON THE FRONT. WE LET THAT GO, I THEN TOLD THE WIFE TO GO GET NEW TIRES. THEY TELL HERE AFTERWARDS, THAT BOTH REAR COIL SPRINGS ARE BROKEN, AND WOULD BE $660.00 DOLLARS TO FIX. SO I TOLD HER, TO JUST BRING THE EXPLORER TO ME, ILL FIX IT. SO AFTER A DAY OF WEB SEARCHES I FIND THIS IS A COMMON PROBLEM FOR THIS MAKE AND MODEL, JUST LIKE THE MAN AT TIREMAN SAID. AND THESE COIL SPRINGS ARE OF COURSE MADE IN CHINA. THIS COULD BE VERY DANGEROUS, I ALWAYS FELT THE REAR END SWAY WHEN GOING OVER SPEED BUMPS AT 10 MPH. AND NEVER KNEW THE SPRINGS WERE BROKEN FOR ALMOST A YEAR. AND NOBODY ELSE I READ ABOUT ONLINE KNEW, UNTIL A MECHANIC TOLD THEM AFTER OTHER REPAIRS WERE BEING DONE. I JUST HOPE THIS DOESN'T COST SOMEONE THEIR LIFE CHANGING LANES ONE THE EXPRESSWAY, GOING 65 MPH FROM THE REAR END GETTING SLOPPY AND ROLLING OVER. ALL BECAUSE FORD PUT CHEAP REAR COIL SPRING ON THEIR EXPLORERS. IF U SEARCH FORD COIL SPRINGS, IT LOOKS LIKE ALL THEIR MAKES AND MODELS HAVE THIS MAJOR PROBLEM. THIS COULD BE FIRESTONE TIRES ALL OVER AGAIN FOR FORD. *TR

MY WIFE AND I OWN A 2002 FORD EXPLORER XLT. THE VEHICLE O/D LIGHTS STARTED BLINKING AND THE CHECK ENGINE LIGHT AS WELL. THE SUV THEN JUST QUIT. TOOK THE VEHICLE TO A MECHANIC AND IT HAS BEEN DIAGNOSED WITH COMPLETE TRANSMISSION FAILURE. AFTER READING MANY OTHER WEB SITES THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS PARTICULAR VEHICLE AND MODEL YEAR. FORD IS AWARE OF THE PROBLEM, EVEN GOING SO FAR AS ISSUING A TECHNICAL SERVICE BULLETIN ABOUT IT. IF IT HAS BECOME STANDARD PRACTICE FOR THESE TRANSMISSIONS TO FAIL THEN FORD NEEDS TO BE HELD ACCOUNTABLE FOR THE COST OF THE REPAIRS. *TR

WHILE PARKING MY CAR BETWEEN TWO OTHER CARS, I SHIFTED FROM REVERSE TO FORWARD TO ADJUST MY CAR TO THE MIDDLE OF THE PARKING SPACE. I HAD MY FOOT LIGHTLY ON THE BRAKE SO THAT THE IDLE SPEED WOULD INCH MY CAR FORWARD A LITTLE. WHEN I SHIFTED TO FORWARD, MY CAR LUNGED FORWARD 2 TO 3 FEET. BECAUSE MY FOOT WAS ALREADY ON THE BRAKE, I WAS ABLE TO HIT THE BRAKE HARD. THE CAR STOPPED WITHIN A FEW INCHES OF THE CAR IN FRONT OF ME. *TR

I HAVE HAD 4 WHEEL BEARING/HUB ASSEMBLY UNITS FAIL ON MY 2002 FORD EXPLOYER. THE FIRST TO GO WAS AFTER ONLY 20K MILES. THE CAR NOW HAS ~70K MILES AND IN THE SHOP NOW FOR THE SAME REPAIR. A VERY COSTLY REPAIR AND VERY DANGEROUS SITUITION. FORD WILL NOT EVEN ACKNOWLEDGE IT IS A PROBELM BUT UNDERSTAND IS HAS BEEN AN ON-GOING PROBLEM WITH MANY CUSTOMERS.

THERE IS A LOUD WHINING SOUND FROM BACK END AND GET LOUDER THE MORE YOU ACCELERATE. THE REAR END OR BEARINGS NEED TO BE REPLACED. *TR

MY VEHICLE HAS 79K MILES ON IT AND I HAVE ALL FOUR OF THE WHEEL BEARINGS REPLACED ONCE AND THE LEFT REAR BEARING REPLACED TWICE. I HAVE NEVER TOWED A TRAILER, DRIVEN THROUGH STANDING WATER OR OVERLOADED THE VEHICLE AT ANY TIME. THE COMMENTS ON THE INTERNET WOULD INDICATE THAT THIS IS A COMMON PROBLEM ON THE 2002 EXPLORER. THIS PROBLEM COULD CAUSE LOSS OF CONTROL OF THE VEHICLE. I HAVE NOT HAD TO REPLACE WHEEL BEARINGS ON OTHER VEHICLES AND I SUSPECT THAT FORD MOTOR COMPANY IS WELL AWARE OF THIS ISSUE. MY EXPERIENCE WITH THE DEALER WAS VERY GOOD. I DO NOT HOLD JOE COTTON FORD RESPONSIBLE FOR ANY DEFICIENCIES WITH MY VEHICLE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. EVER SINCE THE VEHICLE WAS PURCHASED APPROXIMATELY 1.5 YEARS AGO, SHE HAS HAD TO TAPE THE REAR PASSENGER SIDE DOOR SHUT TO KEEP IT FROM OPENING WHILE DRIVING. THE FAILURE OCCURS AT SPEEDS OF 35 MPH OR LOWER. THE DEALER CLAIMED THAT THEY WOULD REPAIR THE DOOR AT THE TIME OF PURCHASE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.

NEEDED LOWER TIEROD ENDS REPLACED AND IT WAS DISCOVERED THAT BOTH REAR COIL SPRINGS WERE RUSTED AND BROKEN. *TR

HAD TO HAVE TORQUE CONVERTER REPLACED AND NOW OR STILL HAVE A WHINE THAT I FEAR IS COMING FROM THE REAR END. *TR

WE OWN A 2002 FORD EXPLORER XLT WITH A V6 ENGINE. IT HAS APPROXIMATELY 149,000 MILES BUT HAS BEEN WELL-MAINTAINED. ON 5/24/08 WE EXPERIENCED A SUDDEN CATASTROPHIC FAILURE OF OUR TRANSMISSION WHEN DRIVING IN DOWNTOWN SEATTLE. THE O/D LIGHT WOULD BLINK AND THE VEHICLE WOULD NOT MOVE. ATTEMPTS TO RESOLVE THIS FOUND THAT FIRST GEAR WAS AVAILABLE IF WE WOULD ONLY GO FOR ABOUT 100 YARDS AT BEST. WE ENDED UP HAVING IT TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED IT AS A TOTAL FAILURE AND REQUIRED A FULL REBUILD. HE ALSO FOUND THAT THE VEHICLE HAD BEEN MAINTAINED TO SPEC AND THERE WERE NO SERVICE-RELATED ISSUES. IF THIS HAD HAPPENED WHEN WE WERE ON I-5 OR GOING UP A STEEP HILL (OF WHICH THERE ARE MANY IN SEATTLE) THIS COULD HAVE BEEN A VERY SERIOUS PROBLEM. AS IT WAS, A FAMILY OF 5 WAS LEFT STRANDED ON A LONG HOLIDAY WEEKEND BY A PROBLEM THAT SHOULD NOT HAVE OCCURRED. *TR

REAR BEARINGS IN 2002 FORD EXPLORER. MAJOR GRINDING AND LOUD SCRATCHING NOISES COMING FROM DRIVERS SIDE REAR END. I SEE THAT THIS IS A KNOWN PROBLEM WITH THE 2002 FORD EXPLORER, AND THAT POSSIBLE FATALITIES COULD OCCUR BY THE TIRE FALLING OFF. I HAVE 3 CHILDREN, ALL UNDER 10 YEARS OLD, AND THIS IS MY PRIMARY VEHICLE. *TR

REAR COIL SPRINGS (LEFT & RIGHT) HAVE BOTH RUSTED THROUGH AND ARE ONLY HELD IN PLACE BY THE WEIGHT OF THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS TO OPEN THE LIFT GATE SHE WAS ABLE TO OPEN IT, AS A RESULT, THE HINGE BROKE AND THE BAR THAT HELD THE GLASS BROKE THEN THE GLASS SHATTERED. AS OF MAY 27, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 101,000.

WITH IN THE FIRST YEAR OF HAVING MY VEHICLE I HAD TO HAVE 2 TRANSMISSION REPAIRS. WITHIN THE NEXT YEAR IT WAS DONE AGAIN AND THEN I STARTED TO COMPLAIN ABOUT NOISES AND A THUMPING COMING FROM THE REAR DURING ACCELERATION. I NOW KNOW THAT THE THUMPING IS DUE TO THE REAR DIFFERENTIAL AND AXLE NEEDING REPAIRS. NOW THE VEHICLE IS OUT OF WARRANTY AND THIS IS GOING TO COST ME ABOUT $1,000.00 NOT TO MENTION THAT I HAVE HAD TO HAVE THE TRANSMISSION DONE ALSO AT A COST OF $400.00 THERE ARE MANY OTHER PEOPLE WITH THIS SAME COMPLAINT THAT I HAVE NOTICED ON THE INTERNET AND I THINK THAT SOMETHING SHOULD BE DONE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 55 MPH AND ACCELERATING TO 60 MPH, THE ENGINE SUDDENLY ROARED AND BEGAN RACING. THE CONTACT WAS UNABLE TO STOP THE VEHICLE, WHICH CAUSED OTHER VEHICLES TO SWERVE AROUND HER TO AVOID CRASHING. SHE ACTIVATED THE HAZARD LIGHTS AND PULLED OFF THE ROAD. SHE ATTEMPTED TO SHUT OFF THE VEHICLE, BUT EVEN WITH THE KEYS REMOVED FROM THE IGNITION, THE ENGINE STILL RACED FOR APPROXIMATELY ANOTHER 30 SECONDS UNTIL IT FINALLY STOPPED. THE CONTACT GRABBED HER CHILDREN, EXITED THE VEHICLE, AND WAITED FOR SOMEONE TO COME PICK HER UP. SHE LATER CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO HER HOUSE. THE VEHICLE REMAINS AT HER RESIDENCE AND HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 51,761. UPDATE 06/10/08 *BF

AT 75,000 MILES, THE VEHICLE STARTED TO MAKE AN EXTREME GRINDING NOISE IN THE REAR. TOOK TO A CAR REPAIR SHOP AND THEY INDICATED THE REAR DIFFERENTIAL WAS SHOT. ALL THE BEARINGS IN ALL FOUR WHEELS WERE SHOT. THE CAR REPAIRMAN INDICATED THAT HE HAS SEEN MANY OF EXPLORERS COME IN WITH THIS EXACT SAME PROBLEM. TO MAKE MATTERS EVEN WORSE, THE PARTS ARE NOT ENGINEERED TO REPAIR ECONOMICALLY. YOU MUST BUY ALL NEW ASSEMBLIES JUST TO REPAIR BEARINGS. THE TOTAL COST OF THE REPAIR IS $2,500. *TR

PURCHASED VEHICLE USED IN APRIL 2007 - VEHICLE WAS CERTIFIED BY THE DEALER PRIOR TO THE PURCHASE, I INSPECTED THE VEHICLE AND TEST DROVE IT. THERE WERE NO ISSUES AT THIS TIME. OVER THE LAST 3 MONTHS, BOTH REAR COIL SPRINGS ARE BROKEN. THE RIGHT SIDE IS BROKEN IN MULTIPLE PIECES AND DAMAGED THE STRUT. I HAVE DONE ZERO TOWING / HAULING ANYTHING OTHER THAN PEOPLE. THE VEHICLE IS DIFFICULT TO HANDLE WHEN YOU HIT A BUMP IN THE ROAD - FEELS LIKE YOU ARE GOING TO LOSE CONTROL. I HAVE NO IDEA WHEN THEY ORIGINALLY CRACKED/BROKE. I NOTICED A LOUD NOISE IN THE REAR AND FINALLY DID SOME ONLINE RESEARCH AND THEN TOOK IT TO A SHOP. A VERY EXPENSIVE REPAIR. *TR

WHILE DRIVING OUR 2002 FORD EXPLORER IT STALLED WITHOUT ANY WARNING AND WOULD NOT START. CAR HAD TO BE PUSHED OFF TO THE SIDE AND TOWED TO DEALER. THE MECHANIC SAID IT PROBABLY BROKE A VALVE SPRING WHICH CAUSED MASSIVE INTERNAL ENGINE DAMAGE. THE TRUCK HAS ONLY 49,000 MILES ON IT AND FORD BASICALLY TOLD US IT'S OUR PROBLEM. THEY REFUSE TO CONTRIBUTE ANYTHING TO THE ESTIMATED REPAIR OF $4,800.00. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. SHE NOTICED THAT THE FRAME FOR THE GLASS ON THE REAR WINDOW WAS CRACKED. THE DEALER STATED THAT THE MANUFACTURER WOULD NO LONGER PROVIDE A FREE REMEDY FOR THE VISIBILITY: GLASS, SIDE/REAR (NHTSA CAMPAIGN ID #01I010000). AS OF MAY 23, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 73,000.

WAS DRIVING MY 2002 FORD EXPLODER, WHEN I EXCITED THE VEHICLE I SAW SMOKE AND FLAMES COMING FROM THE DRIVER SIDE REAR WHEEL. I GRABBED MY SON AND GOT HIM FROM THE VEHICLE. A PASSERBY CAME OVER TO HELP GET MY SON FROM THE VEHICLE. HE INFORMED ME THAT MY EMERGENCY BRAKE HAD SEIZED ON. I WOULD LIKE TO KNOW HOW THIS HAPPENED WHEN I HAVE NOT USED MY EMERGENCY BRAKE. FIRE DEPT CALLED AND VEHICLE IS NOW SITTING IN A PARKING LOT. UNTIL I CAN GET THE MONEY TO REPAIR IT. *TR

TRANSMISSION STARTED TO SLIP WITH NO WARNING AND COMPLETELY WENT OUT ON MY WIFE'S WAY TO WORK. THIS HAPPENED AT 98,000 MILES. NOW THERE IS A ISSUE WITH THE WHEEL BEARINGS AND ALSO HAD TO REPLACE THE FOUR WHEEL DRIVE MODULE TWO YEARS EARLIER. *TR

TRANSMISSION FAILED IN MY 2002 FORD EXPLORER..I WISH I WOULD HAVE RESEARCHED THE 2002 BEFORE I PURCHASED THE CAR. IF I KNEW THEN WHAT I KNOW NOW I WOULD HAVE NEVER BOUGHT THIS TRUCK. THIS IS THE SECOND ISSUE I'VE HAD WITH FORD, MY 1996 FORD EXPLORER HAD THE ISSUES WITH THE TIRES AND IT TOOK PEOPLE LOSING THEIR LIVES BEFORE FORD AND FEDERAL GOVERNMENT FINALLY RECALLED THE TIRES ON THE TRUCKS. I GAVE FORD ANOTHER CHANCE AND PURCHASED MY SECOND FORD EXPLORER..NEVER AGAIN WILL I EVER PURCHASE ANOTHER FORD EXPLORER OR ANY OTHER FORD PRODUCTS. I WILL NOT EVEN GET THE TRANS FIXED , I TRADED THE TRUCK IN FOR A CHEVY AND WILL NEVER PURCHASE FORD AGAIN. IF YOU LOOK ALL THE COMPLAINTS ABOUT THE TRANS , WHY WOULD FORD AND FEDS WAIT TO RECALL THESE CARS? *TR

I WAS LOADING GROCERIES INTO THE BACK OF MY 2002 FORD EXPLORER WHEN THE LIFTGATE WINDOW EXPLODED. THE HINGE ON THE LIFTGATE HAD ACTUALLY BROKEN, SHATTERING GLASS EVERYWHERE. MY HAND WAS CUT AND I WAS HIT IN THE HEAD BY THE LIFTGATE. WHILE DEVASTATING, IT COULD HAVE BEEN TRAGIC. I HAD THE HINGES AND LIFTGATE SERVICED AND REPAIRED SEVERAL YEARS AGO DUE TO A RECALL ISSUED BY FORD FOR A MANUFACTURER'S DEFECT. APPARENTLY, THE PROBLEM WAS REPAIRED WITH OTHER DEFECTIVE PARTS OR WASN'T REPAIRED AT ALL. WHEN I CONTACTED FORD, THEY REFUSED TO PAY FOR REPAIRS AND REFERRED ME TO MY INSURANCE COMPANY, WHO SAID IT WAS A FORD PROBLEM. I AM STUCK WITH THE 1,400.00 BILL BUT FORD LOSES MY BUSINESS. *TR

BOTH REAR SPRING CRUMBLED. *TR

CRACK ON REAR HATCH OF VEHICLE, THIS IS THE SECOND TIME THAT IT HAS HAPPENED. FIRST TIME IT WAS REPLACED AT OUR COST. *TR

I HAVE A 2002 FORD EXPLORER XLT, A COUPLE WEEKS AGO I WENT TO OPEN THE BACK LIFT GLASS, AND THE WINDOW FELL, AND COMBUSTION IN THOUSANDS OF LITTLE PIECES, RIGHT IN MY FACE! I HAVE PICTURES, ANYWAY I PROCEEDED TO TAKE MY VEHICLE TO FORD MOTOR COMPANY IN HORSEHEADS, NY, THEY REPLACED THE WINDOW DUE TO THE EXPLOSION, AND I HAVE HAD MY TRUCK BACK THERE 4 TIMES BECAUSE THEY WIRED IT WRONG, AND THEY REFUSE TO FIX THIS PROBLEM, IF MY WIRING FROM THE BACK WINDSHIELD TO THE DASH OF MY TRUCK DOES NOT GET FIXED I AM SORRY TO SAY THAT I WILL BE FORCED TO OBTAIN AN ATTORNEY FOR FORD! PLEASE HELP!!!!!! *TR

I BOUGHT MY FORD EXPLORER XLS ON FEB 5 2005. COMPLAINED ABOUT THE TRANSMISSION AT TIME OF PURCHASE AND THEY SAID THAT NOTHING WAS WRONG. ABOUT 6 MONTHS LATER I HAD IT CHECKED AT ANOTHER DEALERSHIP AND THEY SAID THE SHIFTER SOLENOID WAS BAD. I HAD IT REPLACED FOR A PRICE OF 2100.00 TO GO 50 MILES DOWN THE ROAD AND SAME THING STARTED AGAIN. THEY THEN SAID IT WAS THE TRANSMISSION ITSELF. NOTHING BUT PROBLEMS FROM DAY ONE AND NO ONE AT FORD CARES. NOW I AM PAYING FOR SOMETHING THAT I CANT DRIVE CAUSE I CANT AFFORD TO HAVE IT FIXED. PLEASE HELP ME. *TR

2002 FORD EXPLORER, I WAS DRIVING ABOUT 65 MPH ON THE INTERSTATE WHEN THE TRUCK JUST STARTED STALLING AND THE O/D LIGHT STARTED BLINKING. I ALMOST WAS HIT FROM BEHIND, AND THE VEHICLE ALMOST LOST CONTROL. AFTER PULLING OVER, AND PUTTING THE VEHICLE IN PARK, AND TURNING THE O/D BACK ON, THE TRUCK HESITATED TO GO INTO 1ST GEAR. NOW IT WON'T DRIVE NORMAL, AND I KEEP GETTING THE STAGGERED SHIFTING. THIS IS A MAJOR SAFETY FAILURE I BELIEVE, AS IT MAY EASILY CAUSE A CRASH. *TR

IT STARTED AROUND 78,000 MILES. MY TRANSMISSION STARTED TO SLIP AS I WAS DRIVING UP A HILL. THE TRANNY WAS SLIPPING BETWEEN 1ST AND 2ND GEAR. I TOOK THE VEHICLE INTO THE DEALERSHIP - HAD TO REPLACE THE WHOLE TRANSMISSION ($3400). TRANSMISSION AGAIN AT 137,000 MILES SLIPPING BETWEEN 1ST AND 2ND GEAR AGAIN - WARRANTY EXPIRED - FORD COULD ONLY GIVE ME A WARRANT FOR 36,000 MILES OR 3 YEARS - I'M UNDER MY 3 YRS BUT NOT MILEAGE. TOOK TO THE DEALERSHIP AGAIN, NOW ITS MY TRANSMISSION BAND ($2100) BUT WITH ALL THE WEAR ON THE TRANSMISSION AND THE COST. I WILL HAVE TO REPLACE THE TRANSMISSION AGAIN. DURING THIS TIME THAT MY TRANSMISSION PROBLEMS, I ALSO HAD THE RIGHT (I BELIEVE IT WAS THE RIGHT) REAR AXLE WENT OUT TWICE MY OVERDRIVE LIGHT CAME ON. I THINK THERE IS A CORRELATION WITH THE OVERDRIVE SYSTEM AND THE TRANNY. *TR

I'M THE FIRST OWNER OF A 2002 EXPLORER. AT 30K MILES, HAD TO HAVE THE TRANSMISSION REBUILT DUE TO SLIPPING, OD LIGHT FLASHING AND WOULD NOT GO INTO GEAR. AT 60K MILES, THE EXACT SAME SYMPTOMS HAVE RE-APPEARED AND FORD IS UNWILLING TO PROVIDE ANY COMPENSATION. LOOKING ON-LINE, MANY OWNERS OF THIS MODEL HAVE THE SAME ISSUE. OTHER CARS I HAVE OWNED AND HAVE MANY MORE MILES LOGGED HAVE NEVER HAD TRANSMISSION NEEDING REPLACEMENT. FORD'S IS OBVIOUSLY A DEFECTIVE DESIGN/PRODUCT. *TR

I HAVE 2002 FORD XLT EXPLORER. 102K MILES NOW. I HAD ISSUE WITH THROTTLE CABLE STICKING BACK IN FEB 2008. WOULD NOT DECELERATE PROPERLY DRIVING HOME IN THE EVENING, THROTTLE STUCK OPEN. CAME CLOSE TO REAR ENDING ANOTHER VEHICLE. TRACED THE PROBLEM TO WHAT WAS THAT THE INNER LINER OF THE THROTTLE CABLE HAD BACKED OUT IN THE DRIVER COMPARTMENT APPRX 2 INCHES AND NOT ALLOWING THE CABLE TO RETRACT CORRECTLY. I REMOVED THAT SECTION OF THE LINER. AFTER RESEARCH FOUND THAT NHTSA ACTION NUMBER : PE05037 MATCHED MY PROBLEM EXACTLY. PLEASE NOTE HERE THAT MY ISSUE OCCURRED AFTER A LONGER PERIOD OF TIME THAN WHAT AS NOTED IN PE05037, YOU MAY HAVE TO OPEN NEW INVESTIGATION USING LONGER PERIOD. I CONTACTED FORD MOTOR CUSTOMER SERVICE ABOUT THIS AND THEY OFFERED NO REMEDY FOR THIS ISSUE. *TR

BOUGHT THE CAR USED IN SEPT. 2007. A MONTH AND A HALF LATER, HAD TO REPLACE REAR PASSENGER WHEEL BEARING. A MONTH AFTER THAT, WE HAD TO REPLACE THE DRIVER SIDE REAR WHEEL BEARING. DRIVER DOOR WINDOW MOTOR WENT A WEEK AFTER THE WHEEL BEARINGS. ABS LIGHT IS ON. ALSO HAD TO REPLACE TWO COILS IN THE ELECTRICAL UNIT. PUT APPROXIMATELY 3,000.00 INTO CAR SINCE PURCHASE IN LESS THAN EIGHT MONTHS. *TR

FUEL PUMP FAILED WHILE DRIVING INTO MY DRIVEWAY WITH ONLY 11,000 MILES ON THE CAR. COST $ 950.00 TO REPLACE THE PUMP AT DEALER. THIS COULD BE DANGEROUS IF IT OCCURRED WHILE DRIVING ON FREEWAY. A FEW WEEKS EARLIER I NOTICED A ONE TIME OCCURRENCE WHEN THE CAR DIDN'T WANT TO ACCELERATE WHILE DRIVING AT APPROX. 55 MPH BUT PROBLEM CORRECTED ITSELF. *TR

THE GEAR SHIFT LEVER BROKE AWAY FROM THE STEERING COLUMN WHEN I TRIED TO PUT IT IN PARK FROM DRIVE. IT JUST SNAPPED VERY EASY. THE BROKE COMPONENT IS THE PIECE THAT CONNECTS THE LEVER TO THE ROD AND THE WHOLE STEERING COLUMN COMPONENT HAD TO BE REPLACE BECAUSE THE LEVER AND ROD IS A SINGLE PIECE. *TR

NOTICED A GRINDING AND WHINING NOISE COMING FROM RIGHT SIDE OF MY 2002 FORD XLT EXPLORER. ALSO THOUGHT THAT I NEEDED A NEW EXHAUST THE CAR WAS MAKING SUCH LOUD NOISE. WENT TO 2 DIFFERENT GARAGES FOR PRICING, I NEEDED BOTH FRONT AND REAR BEARINGS REPLACED ACTUALLY THE FRONT BEARING WAS ABOUT TO FALL OFF BOTH GARAGES STATED. ALSO THE LOUD NOISE FROM MY EXHAUST IT WAS MISSING ONE BOLT TO THE COVER, COVERING THE EXHAUST AND OR CATALYTIC CONVERTER. ALSO 8MONTHS PRIOR THE CARS TRANSMISSION WAS REPLACED. ALL OF THIS EXPENSIVE AND COSTLY REPAIRS HAPPENED AT 79,000 MILES. THIS IS A VERY DANGEROUS VEHICLE AND READING ALL OF THE OTHER COMPLAINTS THIS PROBLEM NEEDS TO BE CONSIDERED FOR RECALLS FROM FORD. MY FAMILY IS VERY IMPORTANT TO ME AND I USE THIS CAR TO TRAVEL AND TRANSPORT MY FAMILY. I AM VERY CONCERNED AND FORDS NEEDS TO INVESTIGATE THE PROBLEMS ARISING WITH THE 2002 FORD XLT EXPLORER PROBLEMS AND FIX THEM. SO FAR I HAVE INVESTED $5500 INTO THIS CAR I WOULD NOT EVEN GET THIS FOR A TRADE IN VALUE. PLEASE CONSIDER MY COMPLAINT AND THE MANY OTHERS VERY IMPORTANT. THANK YOU *TR

GEAR STICK BROKE OFF IN MY HAND WHEN SHIFTING TO REVERSE IN MY 2002 FORD EXPLORER, IT HAS NOT BEEN REPAIRED AS IT HAPPENED TODAY, BUT WILL PROBABLY REQUIRE A NEW STEERING COLUMN. *TR

2002 FORD EXPLORE XLT V6 TRANSMISSION FAILED IN THE MIDDLE OF TRAFFIC WHILE MY CHILDREN WERE ON BOARD. FRIGHTENING EXPERIENCE AND QUITE SAD THAT FORD DID NOTHING. TRUCK WAS ONLY 4 YRS OLD AND SHOULD NOT HAVE NEEDED A REBUILT TRANSMISSION. I HAD TO GET IT TOWED TO A MECHANIC AND GET TRANSPORTATION HOME. THEY HAD TO REBUILD IT COMPLETELY! *TR

1. MY FAMILY WAS DRIVING ON A STATE HIGHWAY AND THE CAR'S O/D OFF LIGHT STARTED FLASHING. NO OTHER WARNING LIGHTS WERE GOING OFF. IT WAS A MATTER OF MILES BEFORE THE CAR STOPPED GOING. IT'S EXTREMELY DANGEROUS FOR A CAR TO SUDDENLY SLOW DOWN ON A FAST MOVING HIGHWAY. 2. AFTER THE LIGHT FLASHED, THE CAR STOPPED GOING INTO GEAR. WE WERE GOING DOWN THE HIGHWAY WITH OTHER CARS WHEN OUR CAR SUDDENLY SLOWED DOWN BECAUSE IT WOULD NOT GO INTO GEAR. WE WERE BARELY ABLE TO GET UP A HILL BEFORE COASTING TO THE SIDE OF THE ROAD. THIS OCCURRED IN THE MIDDLE OF NOWHERE WITH OTHER TRAFFIC GOING HIGH RATES OF SPEED. 3. THE ENTIRE TRANSMISSION HAD TO BE REPLACED. *TR