TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND ENCOUNTERED BUMPS IN THE ROAD. THE VEHICLE EXHIBITED A LOUD RATTLING NOISE COMING FROM THE REAR END OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER TRAVELING OVER BUMPS OR UNEVEN ROAD SURFACES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE WAS RELATED TO THE REAR INTERNAL PANEL. THE FRONT AND REAR SHOCKS WERE REPLACED. THE CONTACT STATED THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR THE IDENTICAL FAILURE WHICH THERE WERE NO RESOLUTIONS. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS UNAVAILABLE.
2001 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
OD LIGHT IS FLASHING AND THE FIRST GEAR SHIFTS REAL HARD. I TOOK IT TO THE FORD SHOP AND THEY TOLD ME THAT THEY HAVE FIXED SEVERAL AND THEY GO RIGHT BACK OUT IT WAS A WASTE OF MY TIME.. DOES SOMEONE HAVE TO GET KILLED BEFORE U ALL FIX THIS IF U TRY TO TAKE OFF AND IT SLIPS AND WILL NOT GO U CAN AND WILL GET HIT. *TR
I HAVE A 2001 FORD EXPLORER AND AT FIRST THE TRUCK WOULD SLIP IN AND OUT OF GEARS SO I TOOK IT TO A CERTIFIED MECHANIC AND WAS TOLD I NEEDED A NEUTRAL SAFETY SWITCH. I HAD THAT REPLACED ABOUT A MONTH AGO. YESTERDAY, I WAS DRIVING AND THE TRUCK SLIPPED OUT OF DRIVE.... AND IT WOULD NOT ACCELERATE. I PULLED OVER AND ATTEMPTED TO RESTART THE VEHICLE AND THE O/D OFF LIGHT STARTED FLASHING. THIS TRUCK IS GOING TO COST ME OVER 2,000 DOLLARS TO FIX AND IT SEEMS AS IF I AM NOT THE ONLY ONE EXPERIENCING THE SAME PROBLEMS. PLEASE HELP! *TR
TL* THE CONTACT OWNS A 2001 FORD EXPLORER WITH GOODYEAR WRANGLER RT/S TIRES, SIZE P255/70R16. THE CONTACT NOTICED THE REAR PASSENGERS TIRE WAS FLAT AND THE REMAINING THREE TIRES EXHIBITED SIGNS OF DRY ROTTING. THE VEHICLE WAS TOWED TO A LOCAL TIRE SHOP. THE MECHANIC ADVISED THEY WOULD TAKE PARTIAL LIABILITY FOR THREE OF THE FOUR TIRES AND THE FOURTH WOULD BE REPLACED AT THE OWNERS EXPENSE. THE CONTACT BELIEVED THE TIRE MANUFACTURER SHOULD TAKE THE LIABILITY FOR ALL FOUR TIRES. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGES WAS 32,985. THE VEHICLE FAILURE AND CURRENT MILEAGES WERE 112,461.
TL*THE CONTACT OWNS A 2002 FORD EXPLORER XLT. THE CONTACT STATED THE COMPOSITE PANEL, WHICH IS ATTACHED TO THE LIFT GATE, BEGAN TO CRACK AND FRACTURE FROM THE VEHICLE. THE DEALER WAS UNABLE TO OFFER REMEDY FOR THE FAILURE AND ADVISED CONTACTING THE MANUFACTURER. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 15,463 AND THE CURRENT MILEAGE WAS 90,438. UPDATED 05/19/10*LJ
FORD EXPLORER O/D LIGHT FLASHING, TRANSMISSION SLIPPING. *TR
'O/D OFF' LIGHT IF BLINKING, ON AND OFF. WHILE LIGHT IS BLINKING THE CAR SEEMS TO BE SLUGGISH AND DOES NOT RESPOND TO THROTTLE PROPERLY. ROUGH SHIFTS WHILE DRIVING. *TR
AS WITH SO MANY EXPLORERS I HAVE READ ABOUT, MY O/D LIGHT COMES ON AND FLASHES. I LOSE ALL POWER DURING INITIAL ACCELERATION AND THEN THE TRUCK SHOOTS OFF LIKE A ROCKET. IF I TURN THE IGNITION OFF, THE LIGHT RESETS AND THE VEHICLE IS OK FOR A WHILE UNTIL THE LIGHT COMES ON AGAIN. I HAD THE CODES READ AND IT CAME UP A SOLENOID PROBLEM. I HAD THEM REPLACED AND TEN MILES FROM THE LOT, THE LIGHT CAME ON AGAIN. I HAVE READ THAT THIS IS A KNOWN ISSUE FROM FORD, BUT THEY HAVE YET TO ACT ON THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. SHE STATED THAT THE DRIVER SEAT BELT BUCKLE FAILED. SHE WAS NOT ABLE TO TAKE THE SEAT BELT OFF.THE CONTACT STATED SHE WILL TAKE THE VEHICLE TO THE DEALER OR A GARAGE FOR REPAIR. THE CONTACT STATED SHE WILL CONTACT THE MANUFACTURER .THE FAILURE AND THE CURRENT MILEAGE WAS 172,236.
MY 2001 FORD EXPLORERS TRANSMISSION IS HAVING SHIFTING PROBLEMS FOLLOWED BY IT'S OVERDRIVE LIGHT FLASHING. I TALKED TO SEVERAL FORD TRANSMISSION FRIENDS AND THEY ADVISED ME TO INSTALL A UPGRADE KIT IN THE VALVE BODY. THIS WAS DONE, FLUID AND FILTER CHANGED, TO NO AVAIL. THE LIGHT INTERMITTENTLY FLASHES AND THE TRANSMISSION SHIFTING WEIRD. AFTER READING SEVERAL POSTS ON SEVERAL SITES REGARDING THIS PROBLEM, I AM AT A LOSS AT WHAT TO DO. SEVERAL PEOPLE STATED THAT THEY WENT TO THE EXTENT OF REPLACING THE TRANSMISSIONS WITH NEW ONES AND THE LIGHT STILL FLASHING AND HAVING THE SAME PROBLEMS. MY EXPLORER HAS 60K MILES ON IT AND THIS PROBLEM STARTED AT ONLY 50K MILES, TO ME THIS IS A PROBLEM FORD SHOULD ACKNOWLEDGE, AND ALLOW SOME COMPENSATION TO IT'S LOYAL CUSTOMERS. *TR
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CHROME STEEL WHEELS HAVE EXTERIOR CORROSION. THIS CONDITION HAS CAUSED THE TIRES TO LOSE AIR PRESSURE. THIS FAILURE HAS OCCURRED TWICE BEFORE. SHE WAS ADVISED BY A TECHNICIAN AT THE DEALER TO PAY $257.00. TO REPLACE BOTHER REAR TIRES. THE FAILURE MILEAGE WAS 105,000.
WHEN I HAVE USED MY SPEED CONTROL I HAVE HAD SMOKE COME OUT OF THE TOP OF MY STEERING COLUMN TWICE. THE SMOKE COMES THROUGH THE HOLE FOR MY EMERGENCY LIGHT BUTTON ON THE TOP OF MY STEERING COLUMN. THIS HAPPENED RECENTLY FOR THE THIRD TIME. THE FORD DEALER IS CHARGING $652.63 TO REPLACE THE WIRE HARNESS AND THE SWITCH THAT CONTROLS WIPERS, HAZARD LIGHTS, BLINKERS, ETC. THE RECALL WAS REPLACED, AND THEY SAY THE TWO ARE NOT RELATED. APPARENTLY THIS COULD CAUSE AN ELECTRICAL FIRE AS WOULD THE RECALL PART. THE SUV IS A FORD EXPLORER 2001 V8 XLT. *TR
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. HE STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED CONTINUOUSLY AND BLINKS WHEN THERE IS NO PASSENGER IN THE SEAT. THE DEALER WILL NOT DIAGNOSE THE FAILURE WITHOUT THE CONTACT PAYING A FEE. THE LIGHT HAS BEEN ILLUMINATED FOR APPROXIMATELY 2 WEEKS. THE DEALER ALSO STATED THAT THE WARRANTY EXPIRED AND THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 93000 AND THE CURRENT MILEAGE WAS 94144. UPDATED 05/11/09. *LJ UPDATED 05/12/09.*JB
2001 FORD EXPLORER TIMING CHAIN RATTLE AND FAILURE. ON 4.0L SOHC. THERE ARE MANY PEOPLE WITH THIS PROBLEM ON FORUMS. FORD NEEDS TO HAVE A RECALL OF THIS POTENTIALLY DANGEROUS MOTOR ISSUE OR REIMBURSE PEOPLE THAT NEED TO HAVE THIS REPAIRED. *TR
1. LYING IN BED ONLY TO BE AWOKEN BY BOOM (TIRE BLOWING OUT) AT 5:00 A.M. 2. FAILURE WAS SPEED CONTROL DEACTIVATION SWITCH, ALSO KNOWN AS A "BRAKE PRESSURE SWITCH...IGNITED SETTING VEHICLE ON FIRE 3. NOTHING DONE...VEHICLE WAS TOTALED IN FIRE. *TR
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT HEARD RATTLING NOISES IN THE ENGINE AND THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE MECHANIC STATED THAT SHE NEEDED A NEW TRANSMISSION. THE CONTACT GOT A SECOND OPINION AND WAS INFORMED THAT A NEW ENGINE WAS NEEDED. A THIRD REPAIR SHOP STATED THAT THE TIMING CHAIN AND CAMSHAFT WERE THE CAUSES OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE PARTS WERE MODIFIED AND WERE DEFECTIVE; THEREFORE, ENTIRELY NEW PARTS WERE NEEDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER DIAGNOSED THE ISSUE AS HAVING ENGINE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 135,000.
VEHICLE WAS PARKED IN THE GARAGE. AFTER 4 HOURS LATER THE CAR WAS BURNING. CALLED THE FIRE DEPARTMENT... *TR
AFTER RESEARCHING THE PROBLEM WITH MY 2001 FORD EXPLORE I DISCOVERED THAT THERE WAS A RECALL ON THE 2001 FORD EXPLORER WITH THE SPEED CONTROL ACTIVATION SWITCH. MY SPEED CONTROL ACTIVATION SWITCH IS MALFUNCTIONING AND THEIR HAS BEEN A RECALL IN PLACE FOR QUITE SOMETIME AND I WAS NEVER NOTIFIED. THE RECALL # IS 07V336000. *TR
FORD PART # 1L24-7H473-AG VENDOR # M799G MOTOROLA MODEL # 01MU152B06 DATE CODE 01211 SERIAL # 21396939
FORD EXPLORER 2001 BLEND DOOR NEEDS REPLACED. CAR IS IN GREAT CONDITION EXCEPT FOR THIS PROBLEM WHICH IS A SAFETY ISSUE I FOUND OUT EARLY ONE MORNING ON A COLD DAY WHEN THE WINDSHIELD WOULD NOT DEFROST AND I COULD NOT SEE THREW IT WHILE I WAS ON THE HIGHWAY. I KEPT PULLING OVER TO WIPE THE WINDOWS AND HEADED BACK HOME. I HAVE MADE AN APPOINTMENT WITH FORD SERVICE AND I KNOW IT'S GOING TO COST ALOT. AFTER RESEARCHING ON THE WEB I LEARNED THAT THIS IS A VERY COMMON PROBLEM. I FEEL THIS SHOULD BE A RECALL BECAUSE IT IS A REAL SAFETY ISSUE AND IT IS SO COMMON OF A PROBLEM. THANK YOU, CHRISTINE *TR
MY FORD EXPLORER 2001 HAD A RECALL NOTICE LAST YEAR REGARDING CRUISE CONTROL. I TOOK MY VEHICLE INTO BREMEN FORD IN BREMEN, IN TO HAVE IT DISCONNECTED. I WAS TOLD IT WOULD GET THE PART IN SHORTLY. THIS WAS IN NOVEMBER OF 2007. IN APRIL I RECEIVED A LETTER FROM FORD STATING THE PROBLEM SHOULD HAVE BEEN FIXED OR WILL BE SHORTLY THROUGH THE SUMMER. AS YET, IT IS GOING ON A YEAR AND I HAVE HEARD ABSOLUTELY NOTHING ABOUT THE PARTS OR GETTING MY TRUCK FIXED. WHAT SEEMS TO BE THE PROBLEM. I HEARD THERE WERE NOT ENOUGH PARTS TO GO AROUND. WHAT DOES THIS SAFE FOR YOUR COMPANY? YOU SHOULD NOT SENT OUT A NOTICE UNLESS YOU INTEND TO REMEDY THE PROBLEM. HOW MUCH LONGER AM I SUPPOSED TO WAIT? *TR
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 65 MPH, THE OVERDRIVE LIGHT BEGAN BLINKING ON AND OFF. THE CONTACT HAD TO STOP THE VEHICLE EVERYTIME THE BLINKING OCCURRED. THE TRANSMISSION SWITCHED FROM FIRST TO SECOND GEAR EACH TIME THE LIGHT ILLUMINATED. THE CURRENT MILEAGE WAS 96,491 AND FAILURE MILEAGE WAS 96,427.
MY 4 DOOR EXPLORER IS EQUIPPED WITH RECLINER HIGH BACK SEATS. ABOUT A 2 MONTHS AGO I WAS DRIVING AND THE SEAT ON THE FRONT LEFT HAND (DRIVER SIDE) IT RECLINE WITH OUT WARNING UNTIL IS CAME IN CONTACTED WITH THE SECOND ROW SEAT CUSHION. I WENT TO A FORD DEALER SHIP AND WAS INFORMED THAT THERE WAS NO RECALL FOR SUCH PROBLEM. I HAVE SEND AND MADE CALLS AND SEND LETTERS TO FORD, BUT THEY HAVE FAIL TO ANSWER ANY OF MY LETTERS. *TR
I HAVE A 2001 EXPLORER AND THE PAINT HAS BEEN PEELING OFF FOR A COUPLE OF YEARS. IF I WASH IT WITH HIGH PRESSURE, THE PAINT WILL BLOW OFF THE HOOD. PAINT HAS BUBBLED AND COME OFF ON THE HOOD, TAILGATE AND BOTH QUARTER PANELS OVER THE REAR WHEELS. I HAND WASH IT AT THIS POINT TO MINIMIZE MORE PAINT LOSS. *TR
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 75 MPH, THE CONTACT ACTIVATED THE CRUISE CONTROL. SHE BEGAN HEARING A CLICKING NOISE AND SMELLED SOMETHING BURNING. HE DEACTIVATED THE CRUISE CONTROL, BUT THE BURNING SMELL PERSISTED. THE CONTACT DID NOT CONTINUE TO DRIVE THE VEHICLE. HE RECEIVED A SAFETY RECALL NOTICE THREE MONTHS AGO, BUT THE SWITCH WAS NEVER DISCONNECTED OR REPAIRED. NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 80,016.
WIFE PARKED EXPLORER IN GARAGE, 20 MIN LATER HEARD A LOUD NOISE THEN NOTICED THE VEHICLE WAS ENGULFED IN FLAMES. LUCKILY, WE WERE ABLE TO SAVE OUR HOME AND EVERYONE IS ALRIGHT. CAR IS COMPLETELY TOTALED AND OUR GARAGE IS A DISASTER. *TR
RECEIVED RECALL NOTICE IN AUGUST 2007 FOR PROBLEMS WITH SPEED CONTROL ON 2001 FORD EXPLORER. CALLED LOCAL FORD DEALER, WAS TOLD NO PARTS SHIPPED FROM FORD YET, WILL BE DECEMBER BEFORE THEY GET THEM. CALLED IN JAN 08, STILL NO PARTS, WILL BE MARCH BEFORE THEY GET THEM, CALLED MARCH 26, 2008 WAS TOLD NO PART SHIPPED, WILL BE END OF MAY AT THE EARLIEST. FORD MOTOR COMPANY KNEW OF THE PROBLEM WAY BEFORE THE RECALL NOTICES WERE SENT OUT IN AUGUST 07. FORD WOULD HAVE SPENT MONTHS DENYING THERE WAS A PROBLEM AND THEN MORE TIME TRYING TO FIND A WORK AROUND BEFORE FINALLY ADMITTING THEY HAD NO CHOICE BUT TO FOLLOW GOV.'T GUIDELINES AND DO A RECALL - MONTHS IF NOT LONGER BEFORE THE LETTERS WERE SENT OUT. PLENTY OF TIME TO KNOW HOW MANY VEHICLES WERE EFFECTED AND GET THE PARTS ORDERED. IT WILL BE A MINIMUM OF 1 YEAR SINCE THE PROBLEM WAS NOTICED AND LETTERS SENT BEFORE THE PARTS ACTUALLY ARRIVE AT THE DEALERS FOR REPAIR OF PROBLEM. INEXCUSABLE! AND THE NHTSA SHOULD BE DOING MORE THAN IGNORING IT! *TR
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART WAS UNAVAILABLE. SHE HAS MADE THREE ATTEMPTS TO HAVE THE DEALER DISCONNECT THE SWITCH, BUT THEY CONTINUED TO STATE THAT THEY DID NOT HAVE THE TIME. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 106,000.
TL*THE CONTACT OWNS A 2001 FOR EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2007. THE PARTS ARE STILL NOT AVAILABLE FOR THE RECALL REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 195,000.
2001 FORD EXPLORER WITH SPEED CONTROL SYSTEM RECALL. CONSUMER STATES THAT THE DEALER TO FIX THE RECALL STATED THAT THEY WERE UNABLE TO OBTAIN THE REPLACEMENT PARTS. DEALER FINALLY DISCONNECTED THE SPEED CONTROL UNTIL THE PARTS WERE AVAILABLE. *KB
ON WEDNESDAY JANUARY 2, 2008 A ROLLOVER ACCIDENT OCCURED ON MY WIFES 2001 FORD EXPLORER. SHE WAS DRIVING HOME WHEN SHE SET HER CRUISE CONTROL TO 60 MPH. WHEN SHE HIT HER BRAKES TO RELEASE THE CRUISE CONTROL AND SLOW DOWN, THE VEHICLE DID NOT SLOW DOWN AND HER CRUISE CONTROL DID NOT RELEASE. SHE WAS ABLE TO GET THE VEHICLE SLOWED DOWN TO APPROXIMATELY 40 MPH WHEN SHE CAME TO A T IN THE ROAD. SHE WAS UNABLE TO MAKE THE TURN AND THE VEHICLE ROLLED OVER WITH HER AND 2 YOUNG CHILDREN IN THE VEHICLE. *CN
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT SHE RECEIVED A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID # 07V336000). THE DEALER DISCONNECTED THE WIRING HARNESS AND STATED THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER OF 2007. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH OF 2008. AS OF JANUARY 3, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 75,000 AND THERE HAD BEEN NO FAILURE TO DATE.
RECEIVED CRUISE DEACTIVATION SWITCH RECALL IN AUGUST 2007. FORD WEBSITE NOTES PARTS WERE SHIPPED TO DEALERS. DEALERS HAVE NOT RECEIVED THE PARTS. THEY HAVE NO IDEA WHEN THEY WILL BE THERE. CALLED FORD CORP AND WAS ADVISED THE SWITCHES WOULD NOT BE SHIPPED UNTIL AT LEAST MARCH. THAT IS AT LEAST 8 MONTHS SINCE THEY DECIDED A RECALL WAS NECESSARY. WHY HAS THIS NOT BEEN MENTIONED IN THE MEDIA AND WHY HAVE THE CONSUMERS NOT BEEN SENT 2ND LETTERS ADVISING THAT FORD IS INCOMPETENT?*CN
I HAVE A '01 FORD EXPLORER INVOLVED IN A SAFETY RECALL FOR THE CRUISE CONTROL ISSUED IN AUG-07, AS OF TODAY 5-DEC-07) MY LOCAL DEALER STILL DOES NOT HAVE PARTS AND HAVE BEEN TOLD NOT TO EXPECT THEM UNTIL 1ST QUARTER. UNSATISFACTORY AND UNACCEPTABLE. IS FORD DELAYING SO THE EXPENSE DOES NOT HIT THEM THIS YEAR? THEY COULD SHOW A BETTER PROFIT FOR 2007 IF SO. SOUNDS LIKE MANIPULATING THE BOOKS TO ME, AT THE EXPENSE OF CONSUMER SAFETY. *TR
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 82,000. RECEIVED 12/12/07. 64200 UPDATED 12/12/07
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT THE PART FOR THE RECALL REPAIR WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 88,000.
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT FELT THAT THIS WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 118,000. UPDATED 12/12/07. *JB
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID # 07V336000). THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND OFFERED TO DISCONNECT THE VEHICLE SPEED CONTROL; HOWEVER, THEY DID NOT STATE WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS DISSATISFIED WITH THE REMEDY FOR THE RECALL AND THE AMOUNT OF TIME HE HAD TO WAIT. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 125,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED PARTS WILL NOT BE AVAILABLE UNTIL SOMETIME IN 2008. UPDATED 12/12/07 *TR
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). A MONTH LATER, HE TOOK HIS VEHICLE TO HAVE THE SPEED CONTROL SWITCH DEACTIVATED AND THE DEALER INFORMED HIM THAT THE PARTS WOULD BE UNAVAILABLE UNTIL OCTOBER. ON OCTOBER 11, 2007, THE CONTACT CALLED THE DEALER AND THEY STATED THAT THE PARTS WOULD REMAIN UNAVAILABLE UNTIL JANUARY OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 45,000.
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). SHE STATED THAT THE CLOSEST DEALER WAS 75 MILES AWAY AND THE PART WAS UNAVAILABLE. SHE DID NOT WANT TO HAVE THE SWITCH DISCONNECTED DUE TO THE INCONVENIENCE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 39,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR
MOUNTING BOLT FROM REAR HATCH WINDOW PULLED LOOSE, BECAME STRIPPED. HATCH WINDOW FALLING OF VEHICLE. *JB
I RECEIVED A RECALL NOTICE FROM FORD CONCERNING THE SPEED CONTROL. I CALLED BOB BENNET FORD ABOUT THE FIX. THEY SAID THEY HAD THE PARTS AND COULD FIX IT ON A FIRST COME FIRST SERVE BASES. I DROVE 30 MILES ONLY TO FIND OUT THEY DID NOT HAVE THE PART AND DIDN'T KNOW WHEN THEY WOULD GET THEM. I DROVE HOME AND CALLED BEN SATCHER FORD. THEY SAID THEY HAD THE PARTS AND WOULD BE ABLE TO INSTALL THE FIX IN ABOUT 10 TO 15 MINUTES. I DROVE TO SATCHER FORD (45 MILES). WHEN I GOT THERE DONALD REED SERVICE ADVISOR INFORMED ME THEY WERE OUT OF THE PARTS AND HAD BEEN FOR SEVERAL DAYS. HE AT LEAST DISCONNECTED THE WIRES TO THE SPEED CONTROL. HE DID NOT KNOW WHEN MORE PARTS WOULD BE AVAILABLE. IT SEEMS TO ME THAT IF FORD DOES A RECALL THEY SHOULD HAVE THE PARTS ON HAND TO SOLVE THE PROBLEM THEY CAUSED IN THE FIRST PLACE. I HEARD ABOUT THIS PROBLEM SEVERAL YEARS AGO. WHY AM I NOW JUST GETTING THE NOTICE TO FIX THE PROBLEM. I CONNECT FORD WHEN I FIRST HEARD OF THE PROBLEM AND THEY CLAIMED THEY KNEW NOTHING ABOUT. *TR
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO RIDE ROUGHLY AND BACKFIRED WHEN THE CONTACT ATTEMPTED TO ACCELERATE. THE CONTACT ATTEMPTED TO REPLACE THE SPARK PLUGS, HOWEVER, THE HEX NUT SNAPPED WHEN IT WAS REMOVED. APPROXIMATELY ONE WEEK LATER, THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE THREADED PART OF THE SPARK PLUG HAD FAILED INSIDE THE HEAD. THE DEALER RECOMMENDED THAT A MACHINE SHOP REMOVE THE SPARK PLUG. AS OF JULY 3, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 54,184.
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE WAS CONTAINED TO THE ENGINE COMPARTMENT AND EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,000. THE CONSUMER STATED HE WOULD LIKE FORD TO FURNISH ANOTHER VEHICLE AND BE REIMBURSED FOR RENTAL CARS AS A RESULT OF THIS INCIDENT. THE CONSUMER PROVIDED PICTURES, 2 ENGINEERS REPORT AND 2 LETTERS FROM FORD REGARDING THE INCIDENT. THE CONSUMER STATED HIS CRUISE CONTROL STOPPED WORKING LAST WINTER. THE BRAKE FLUID WAS LOW ON 2 OCCASSIONS. UPDATED 08/01/07 *TR
AFTER COMING TO A COMPLETE STOP IN A LOCAL NEIGHBORHOOD ATTEMPTED TO SHIFT THE VEHICLE INTO PARK AS MY WIFE EXITED THE VEHICLE. THE SHIFT LEVER BROKE INSIDE THE STEERING COLUMN WITH THE TRANSMISSION IN REVERSE. I WAS ABLE TO MANUALLY SHIFT THE LINKAGE ON THE SIDE OF THE TRANSMISSION USING A PAIR OF PLIERS WHILE THE EMERGENCY BRAKE WAS SET, AND MY WIFE APPLIED THE BRAKES. THE VEHICLE WAS THEN DRIVEN TO THE LOCAL FORD DEALER, WHERE I WAS INFORMED THAT THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED AT A COST OF $1200.00. THIS VEHICLE WAS BOUGHT NEW IN 2001 AND HAS ONLY 58,000 MILES. IT HAS NOT BEEN ABUSED IN ANY MANNER. THERE WAS NO WARNING WHATSOEVER THAT THERE WAS ANY TYPE OF A PROBLEM. SURELY, THIS WAS A MANUFACTURING DEFECT THAT FORD WILL PROBABLY DENY.*AK
TL* - THE CONTACT STATED THAT WHILE HIS 2001 FORD EXPLORER WAS PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT ON FIRE UNDERNEATH THE HOOD. THE FIRE DAMAGED THE ENTIRE FRONT END OF THE VEHICLE, THE ELECTRICAL WIRING, PIPING AND ANYTHING THAT WAS CONCERNING PLASTIC MELTED IN THE VEHICLE. THE FIRE DPEARTMENT STATED THAT THIS FALURE WAS COMMON WITH FORD EXPLORER, THAT THE CRUISE CONTROL SWITCH WOULD GET STUCK AND CATCH ON FIRE. CONTACT CAN PROVIDE INCIDENT REPORT AND PICTURES. JRB
I AM EXPERIENCING THE TIMING BELT TENSIONER ISSUE THAT RESULTED IN THE FORD CUSTOMER SERVICE SATISFACTION PROGRAM #00M12. THIS EXTENDED THE WARRANTY TO 6 YEARS OR 72,000 MILES ON THAT PART. TOO LATE FOR ME, AS I BEGAN HAVING TROUBLE A FEW MONTHS A GO. NOW, I AM AT 6 YEARS/87,000 MILES. MY LOCAL FORD DEALER SAID THEY KNEW NOTHING AND SO I CALLED FORD DIRECTLY. THEY TOLD ME TO LODGE A COMPLAINT WITH NHTS. PRETTY BAD SITUATION FOR ME AND MANY OTHERS AS I HAVE BEEN RESEARCHING ON THE INTERNET. *NM
WHILE DRIVING ON INTERSTATE, TIRE TREAD SEPARATED FROM THE RIGHT REAR TIRE CAUSING VEHICLE TO COME INTO CONTACT WITH GRAVEL ALONG THE EDGE OF THE HIGHWAY RESULTING IN VEHICLE TURNING OVER SEVERAL TIMES. DRIVER AND PASSENGER INJURED AND VEHICLE WAS A TOTAL LOSS. *JB
2001 EXPLORER LOST TIRE TREAD AND BLEW OUT. *TS *JB
FORD EXPLORER 2001 - WHEN I USE THE SIGNAL LIGHT, IT FREQUENTLY SOUNDS LIKE THERE IS AN ELECTRICAL PROBLEM. IT SOUNDS LIKE A BAD CONNECTION. I HAVE BEEN TOLD THIS ELECTRICAL SHORT CAN CAUSE MY TRUCK ENGINE TO CATCH FIRE. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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